Belkin F1DN104Q-3, F1DN104P-3, F1DN104W-3 User Manual

Advanced Secure DisplayPort™ KVM
User Manual
F1DN104P-3 – Advanced Secure 4-Port DisplayPort KVM, PP 3.0 F1DN104W-3 – Advanced Secure 4-Port DisplayPort Dual-Head KVM, PP 3.0 F1DN104Q-3 – Advanced Secure 4-Port Quad-Head KVM, PP 3.0
Document Number
HDC103 86 Re v.D
TABLE OF CONTENTS
Table of Contents
Introduction ..............................................1
Package Contents.........................................1
Safety Precautions ........................................2
User Guidance & Precautions ...............................3
Overview.................................................5
Security Features .........................................5
Tamper Evident Labels .....................................6
Other Features ...........................................7
Equipment Requirements ...................................9
System Requirements ....................................10
Unit Display Diagrams ....................................11
Specifications ...........................................15
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Pre-Configuration ........................................17
Connection and Installation ................................18
Color Code Chip Installation ...............................20
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Oper ating the KVM S witch ................................21
Common Access Card (CAC) Co nfigura tion and OPERATION ..22
Troubleshooting .........................................23
Information..............................................27
Belkin® Advanced Secure DisplayPort KVM
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INTRODUCTION

Table of Contents
Thank you for purchasing this Belkin Secure DisplayPor t KVM. This Switch is designed for use in secure environment installations. The Switch of fers safe centralize d control, which prevents unintended data transfer between computers running at different security levels. The Switch provides the highest security safeguards and features that meet today’s Information Assurance (IA) computing requirements.
Belkin Advanced Secure DisplayPort KVM is especially challenging in terms of security as DisplayPort is a very robust protocol by nature, which is capable of transferring various types of information, such as USB and Ethernet other than display. Belkin has developed this unique Secure KVM switch with the highest possible securit y in mind, assuring no leakage of infor mation between connected computers through any channels including DP dedicated channels.
This User Manual provides all the details you’ll need to install and operate your new Switch, in addition to expert troubleshooting advice— in the unlikely event of a problem.
Reporting Belkin Product Security Vulnerability
If you are aware of potential security vulnerability while installing or operating this product, we encourage you to contact us immediately at the following email address: gov_security@belkin.com
Please note: Belkin Secure KVMs cannot be upgraded, serviced or fixe d.
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Package Contents

• Belkin Advanced Secure DisplayPort KVM
• 12V 1.5A DC Power Supply (F1DN104P-3)
• 12V 3A DC Power Supply (F1DN104W-3, F1DN104Q-3)
• Interchangeable Port Color Chips
• Port-Naming Labels
• User Manual
Important: This product is equipped with an always-on active anti-tamper system. Any attempt to open the enclosure may activate the anti-tamper system and render the unit permanently inoperable. If the unit’s enclosure appears disrupted or if all the port LEDs flash continuously, please call Belkin Technical Support toll-free at (800) 282-2355.
Revision
A – Initial Release, 23 Feb 2015 B – Updates to User Guidance, 26 April 2015 C – User Guidance change s, 16 June 2015 D – Correction to Features section, 13 August 2015
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INTRODUCTION
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Safety Precautions

Please read the following safety precautions carefully before using the product:
• Before cleaning, disconnect the product from any electrical power supply.
• Do not expose the product to excessive humidity or moisture.
• Do not store or use for extensive period of time in extreme thermal conditions – it may shorten product lifetime.
• Install the product only on a clean secure surface.
• If the product is not used for a long period of time, disconnect it from electrical power.
• If any of the following situations occurs, have the product checked by a qualified service technician:
– Liquid penetrates the product’s case.
– The product is exposed to excessive moisture, water or any
other liquid.
– The product is not working well even af ter carefully following
the instructions in this user’s manual.
– The product has been dropped or is physically damaged.
– The product shows obvious signs of breakage or loose internal
parts.
– In case of ex ternal power supply – If power supply overheats, is
broken or damaged, or has a damaged cable.
• The product should be stored and used only in temperature and humidity controlled environments as defined in the product’s environmental specifications.
• Never attempt to open the product enclosure. Any at tempt to open the enclosure will permanently damage the product.
• The product contains a non-replaceable internal batter y. Never attempt to replace the bat tery or open the enclosure.
• This product is e quipped with an always- on active anti-tampering system. Any attempt to open the product enclosure will activate the anti-tamper triggers and render the unit inoperable and warranty void.
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INTRODUCTION
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User Guidance & Precautions

Please read the following User Guidance & Precautions carefully before using the product:
1. As product power s-up it performs a self-test procedure. In case of self- test failure for any reason, including jammed buttons, the product will be Inoperable. Self-test failure will be indicated by the following abnormal LED behavior: a. All channel-select LEDs will be turned ON and then OFF; b. A specific, predefined LED combination will be turned ON; c. The predefined LED combination will indicate the problem type
(jammed buttons, firmware integrity). Try to power cycle product. If problem persists please contact your system administrator or technical support.
2. Product power-up and RFD behavior: a. By default, af ter product power-up, the active channel will
be computer #1, indicated by the applicable front panel push button LED lit.
b. Product Restore-to-Factory-Default (RFD) function is available
via a physical control button on rear panel. Use a sharp obje ct or paper clip to hold RFD button pressed for several seconds to initiate an RFD action.
c. RFD action will be indicated by front panel LEDs blinking all
together.
d. When product boots after RFD, keyboard and mouse will be
mapped to the active channel #1 and default settings will be restore d, erasing all user-set definitions.
3. The appropriate usage of peripherals (e.g. keyboard, mouse, display, authentication device) is described in detail in this User Manual’s appropriate sections. Do not connect any authentication device with an external power source to product.
4. For security reasons products do not support wireless keyboards and mice. In any case do not conne ct wireless keyboard /mouse to product.
5. For security reasons products do not support microphone/line-in audio input. In any case do not connect a microphone to product audio output port, including headsets.
6. Product is equipped with an always-on active anti-tampering system. Any attempt to open product enclosure will activate the anti-tamper system indicated by all channel-select LEDs flashing continuously. In this case, product will be inoperable and warranty void. If product enclosure appears disrupted or if all channel- select LEDs flash continuously, please remove product from service immediately and contact technical support.
7. In case a connected device is rejected in the console port group the user will have the following visual indications: a. When connecting a non-qualified keyboard, the keyboard will
be non-functional with no visible keyboard strokes on screen when using the keyboard.
b. When connecting a non-qualified mouse, the mouse will be
non-functional with mouse cur sor frozen on screen.
c. When connecting a non-qualified display, the video diagnostic
LED will flash green and video will not work.
d. When connecting a non-qualified USB device, CAC LED will
flash green and USB device will be inoperable.
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User Guidance & Precautions (Con.)
8. Do not connect product to computing devices: a. That are TEMPEST computers; b. That include telecommunication equipment; c. That include frame grabber video cards; d. That include special audio processing cards.
9. Important! Before re-allocating computers to channels, it is mandatory to power cycle product, keeping it powered OFF for more than 1 minute.
10. Product log access and administrator configuration options are described in product Administrator Guide.
11. Authentication session will be terminated once product power is down or user intentionally terminates session.
12. If you are aware of any potential security vulnerabilit y while installing or operating product, please remove product from ser vice immediately and contact us in one of the ways listed in this manual.
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OVERVIEW

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Security Features

Product is designed, manufactured and delivered in security-controlled environments. Below is a summar y of the main advanced features incorporated in product:
Advanced isolation between computers and shared peripherals
The emulations of keyboard, mouse and display EDID, prevent direct contact between computers and shared peripherals. Product design achieves maximal security by keeping the video path separate with keyboard and mouse switched together, purging keyboard buffer when switching channels. All these features contribute to strong isolation between computer interfaces, maintained even when product is powered off.
Unidirectional data flow: US B, audio and vid eo
Unique hardware architecture components prevent unauthorized data flow, including:
• Optical unidirectional data flow diodes in the USB data path that filtrate and reject unqualified USB devices;
• Secure analog audio diodes that prevent audio eavesdropping with no support for microphone or any othe r audio -input device;
• Video path is kept separate from all other traffic, enforcing unidirectional native video flow. EDID emulation is done at power up and blocks all EDID/MCCS writes. For DisplayPort video, filtration of AUX channel exists to reject unauthorized transactions.
Isolation of power domains
Complete isolation of power domains prevents signaling attacks.
Secure admini str ator access & log functions
Product incorporates secure administrator access and log functions to provide auditable trail for all product security events, including battery backup life for anti-tampering and log functions. Non-reprogrammable firmware prevents the ability to tamper with product logic.
Always-on, act ive anti-t amper system
Active anti-tampering system prevents malicious insertion of hardware implant such as wireles s key-logger inside product enclosure. Any anti­tampering attempt causes isolation of all computers and peripheral devices rendering product inoperable and showing clear indications of tampering event to user.
Holographic security tamper-evident labels are placed on the enclosure to provide a clear visual indication if product has been opened or compromised.
Metal enclosure is designed to resist mechanical tampering with all microcontrollers protected against firmware-read, modification and rewrite.
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Tamper Evident Labels

Belkin Secure Switch uses holographic tamper evident labels to provide visual indications in case of enclosure intrusion attempt.
If for any reason the tamper evident seal is missing, appears disrupted, or looks different than the example shown here, please avoid using product and call Belkin Technical Suppor t at: (80 0) 282-2355.
Active Anti-Tampering System
Belkin Secure Switch is equipped with an always-on active anti-tampering system. If mechanical intrusion is detected by this system, the Switch will be permanently disabled and LED will blink continuously.
If product indication tampered state (all LEDs blinking) - please call Technical Suppor t and avoid using that product
Product Enclosure Warning Label
Belkin Secure Switch has the following warning printed next to the location of the product Asset Tag and Tamper Evident labels on product enclosure:
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Other Features

The Belkin Advanced Secure DisplayPor t KVM was designed with the user in mind for today’s IT environment. Below is a summar y of some features incorporated into the Switch.
Protected Display Information
Protecte d DDC/EDID emulation prevents software weaknesses that can cause data leakage while maintaining compatibility with the console display.
USB Device Detection
Storage and other unsafe USB devices are rejected when connected to the Switch. Only mouse, keyboard, and CAC reader data are passed through.
Secure Packaging
“Tear away” packaging ensures secure deliver y of the Switch as it is routed to the end user. The recyclable packaging also breaks down flat, simplifying the cleanup process.
USB Support
The Switch is compatible with USB technology and suppor ts plug-and-play connectivity with USB computers, keyboards, mice, and CAC readers.
User Display
The Belkin Advanced Secure DisplayPor t KVM is compatible with the following types of user displays:
• HDMI capable display (console area)
• DisplayPort capable displays (computers input area)
• DVI capable displays (F1DN104Q-3 model).
HDMI and DisplayPort 1.1/1.2 ports support 4K-2K UHD resolutions of up to 3840×2160 pixels.
DVI-I port supports up to 2560x1600 pixels (F1DN104Q-3 only).
Audio Switching
Allows you to share speakers between computers.
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OVERVIEW
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Port Coloring
The included color chips can be inserted into each port-selector but ton. Colors can be as sociated with an establishe d network to facilitate port identification and reduce user switching error.
Port Naming
The included network-name labels can be placed in the area underneath the por t-selector button to facilitate port identification and reduce user switching error.
LED Indicators
Each port but ton number illuminates to indicate that the console currently controls the corresponding computer. As a port selector is pushed, the LED number will light up.
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Integrated Mounting Rails
Integrated mounting system for easy under-desk or side-wall mounting.
USB Connectors
High-retention USB connectors keep the USB connections secure and tight, preventing accidental disconnections.
Increased Reliability
Using a new, advanced anti-tampering battery with an extremely low self-discharge rate the life expectancy of the switch has been increased dramatically to over 15 years.
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