BELKIN CARTE RÉSEAU SANS FIL G MODE HAUT DÉBIT POUR ORDINATEUR PORTABLE User Manual

User Manual
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Connect your notebook computer to a wireless network
Wireless G
+
Notebook Card
Table of Contents
1 Introduction ....................................................................................1
Benefits of a Home Network ............................................................
Advantages of a Wireless Network ..................................................
Placement of your Wireless Networking Hardware for
Optimal Performance ........................................................................
2 Overview .........................................................................................
Product Features ..............................................................................
Applications and Advantages ...........................................................
Product Specifications ......................................................................
System Requirements .....................................................................
Package Contents ...........................................................................
3 Installing and Setting up the Card ..................................................
Step 1: Install the Software ..............................................................
Step 2: Plug the Card into an Available CardBus Slot on your
Notebook Computer .........................................................................
Step 3: Use the Belkin Wireless Networking Utility .......................
4 Using the Belkin Wireless Networking Utility ..............................11
Accessing the WNU from the Windows System Tray ..................
Network Status ...............................................................................
Available Networks .........................................................................
Network Status and Solution Tips .................................................
Setting Wireless Network Profiles ..................................................
Securing your Wi-Fi Network ........................................................ 14
Configuring your Wireless G Plus Notebook Card to
use Security .................................................................................... 18
5 Troubleshooting ............................................................................
6 Information ...................................................................................
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Introduction
Thank you for purchasing the Belkin Wireless G Plus Notebook Card (the Card). Now you can take advantage of this great new technology and gain the freedom to network your home and office computers wirelessly. This Card allows you to connect a notebook computer to your network. Please be sure to read through this User Manual completely, and pay special attention to the section entitled “Placement of your Wireless Networking Hardware for Optimal Performance”.
Benefits of a Home Network
Your Belkin Home Network will allow you to:
• Share one high-speed Internet connection with all the computers in your home
• Share resources, such as files, and hard drives among all the connected computers in your home
• Share a single printer with the entire family
• Share documents, music, video, and digital pictures
• Store, retrieve, and copy files from one computer to another
• Simultaneously play games online, check Internet email, and chat
Advantages of a Wireless Network Here are some of the advantages of setting up a Belkin wireless network:
Mobility – you’ll no longer need a dedicated “computer room”—
now you can work on a networked laptop or desktop computer anywhere within your wireless range
Easy installation – Belkin Easy Installation Wizard makes setup
simple
Flexibility – set up and access printers, computers, and other
networking devices from anywhere in your home
Easy expansion – the wide range of Belkin networking products
lets you expand your network to include devices such as printers and gaming consoles
No cabling required – you can spare the expense and hassle of
retrofitting Ethernet cabling throughout the home or office
Widespread industry acceptance – choose from a wide range
of interoperable networking products
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Introduction
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Placement of your Wireless Networking Hardware for Optimal Performance
Your wireless connection will be stronger the closer your computer is to your wireless router. Typical indoor operating range for your wireless devices is between 100 and 200 feet. In the same way, your wireless connection and performance will degrade somewhat as the distance between your wireless router and connected devices increases. This may or may not be noticeable to you. As you move farther from your wireless router, connection speed may decrease. Factors that can weaken signals simply by getting in the way of your network’s radio waves are metal appliances or obstructions, and walls.
If you have concerns about your network’s performance that might be related to range or obstruction factors, try moving the computer to a position between five and 10 feet from the wireless router in order to see if distance is the problem. If difficulties persist even at close range, please contact Belkin Technical Support.
Note: While some of the items listed below can affect network
performance, they will not prohibit your wireless network from functioning; if you are concerned that your network is not operating at its maximum effectiveness, this checklist may help.
1. Placement of your Wireless Router
Place your wireless router, the central connection point of your network, as close as possible to the center of your wireless network devices.
To achieve the best wireless network coverage for your “wireless clients,” (i.e. computers enabled by Wireless Notebook Cards, Wireless Desktop Cards, and Wireless USB Adapters):
• Ensure that your wireless router’s antennas are parallel to each other, and are positioned vertically (toward the ceiling). If your wireless router itself is positioned vertically, point the antennas as much as possible in an upward direction.
• In multistory homes, place the wireless router on a floor that is as close to the center of the home as possible. This may mean placing the wireless router on an upper floor.
• Try not to place the wireless router near a cordless 2.4GHz phone
.
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Introduction
2. Avoid Obstacles and Interference
Avoid placing your wireless router near devices that may emit radio “noise”, such as microwave ovens. Other objects that can inhibit wireless communication can include:
• Refrigerators
• Washers and/or dryers
• Metal cabinets
• Large aquariums
• Metallic-based, UV-tinted windows
If your wireless signal seems weak in some spots, make sure that objects such as these are not blocking the signal’s path between your computers and wireless router.
3. Cordless Phone Placement
If the performance of your wireless network is impaired after attending to the above issues, and you have a cordless phone:
• Try moving cordless phones away from the wireless router and your wireless-enabled computers.
• Unplug and remove the battery from any cordless phone that operates on the 2.4GHz band (check manufacturer’s information). If this fixes the problem, your phone may be interfering.
• If your phone supports channel selection, change the channel on the phone to the farthest channel from your wireless network as possible. For example, change the phone to channel 1 and move your wireless router to channel 11. (Your channel selection will vary depending on your region.) See your phone’s user manual for detailed instructions.
• If necessary, consider switching to a 900MHz or 5GHz cordless phone.
4. Choose the “Quietest” Channel for your Wireless Network
In locations where homes or offices are close together, such as apartment buildings or office complexes, there may be wireless networks nearby that can conflict with yours. Use the Site Survey capabilities of your Wireless Networking Utility to locate any other wireless networks, and move your wireless router and computers to a channel as far away from other networks as possible.
Experiment with more than one of the available channels, in order to find the clearest connection and avoid interference from neighboring cordless phones or other wireless devices.
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Introduction
For more wireless networking products from Belkin, use the detailed Site Survey and wireless channel information included in your User Manual.
5. Secure Connections, VPNs, and AOL
Secure connections typically require a user name and password, and are used where security is important. Secure connections include:
• Virtual Private Network (VPN) connections, often used to connect remotely to an office network
• The “Bring Your Own Access” program from America Online (AOL), which lets you use AOL through broadband provided by another DSL or cable service
• Most online banking websites
• Many commercial websites that require a user name and password to access your account
Secure connections can be interrupted by a computer’s power management setting, which causes it to “go to sleep.” The simplest solution to avoid this is to simply reconnect by re-running the VPN or AOL software, or by re-logging into the secure website.
A second alternative is to change your computer’s power management settings so it does not go to sleep; however, this may not be appropriate for portable computers. To change your power management setting in Windows, see the “Power Options” item in the Control Panel.
If you continue to have difficulty with Secure Connections, VPNs, and AOL, please review steps 1–4 above to be sure you have addressed these issues.
These guidelines should allow you to cover the maximum possible area with your wireless router.
For more information regarding our networking products, visit our website at www.belkin.com/networking or call Belkin Technical Support at:
US: 877-736-5771 310-898-1100 ext. 2263
Europe: 00 800 223 55 460 Australia: 1800 235 546 New Zealand: 0800 235 546 Singapore: 800 616 1790
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Overview
Product Features
The Card complies with the IEEE 802.11g standard in order to communicate with other 802.11g-compliant wireless devices at 54Mbps or the faster G Plus. The Card is compatible with all 802.11g devices as well as other 802.11b products at 11Mbps. 802.11g products run at speeds of up to 54Mbps (or 125Mbps* using G Plus) and operate on the same 2.4GHz frequency band as 802.11b Wi-Fi® products.
2.4GHz ISM (Industrial, Science, and Medical) band operation
Integrated easy-to-use Wireless Configuration Utility
CardBus interface, for operation in virtually any notebook computer
WPA, WPA2, 64-bit WEP (Wired Equivalent Privacy), or 128-bit encryption
Wireless access to networked resources
Support for both Infrastructure and Ad-Hoc (peer-to-peer) networking modes
Data rate of up to 125Mbps* in G Plus, 54Mbps (802.11g), or 11Mbps (802.11b)
Easy installation and use
External antenna
LED power and network link indicators
*When operating in G Plus, this Wi-Fi device may achieve an actual throughput of up to or greater than 34.1Mbps, which is the equivalent throughput of a system following 802.11g protocol and operating at a signaling rate of 125Mbps. Actual throughput will vary depending on environmental, operational, and other factors.
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Overview
Applications and Advantages
Wireless roaming with a laptop around the home or office Offers the freedom of networking without cables
Connection rates of up to 54Mbps or 125Mbps* using G Plus Provides immediate high-speed wireless connectivity at home, work, and hotspot locations without compromising the use of existing 802.11b and 802.11g products
Compatibility with 802.11b products
802.11g wireless LAN solutions are backward-compatible with existing Wi-Fi (IEEE 802.11b) products and with other products that display the 54g™ mark
Difficult-to-wire environments Enables networking in buildings with solid or finished walls, or open areas where wiring is difficult to install
Frequently changing environments Adapts easily in offices or environments that frequently rearrange or change locations
Temporary LANs for special projects or peak time Sets up temporary networks such as at trade shows, exhibitions, and construction sites, which need networks on a short-term basis; also companies who need additional workstations for a peak activity period
SOHO (Small Office/Home Office) networking needs Provides the easy and quick, small network installation SOHO users need
* When operating in G Plus, this Wi-Fi device may achieve an
actual throughput of up to or greater than 34.1Mbps, which is the equivalent throughput of a system following 802.11g protocol and operating at a signaling rate of 125Mbps. Actual throughput will vary depending on environmental, operational, and other factors.
Product Specifications
Host Interface: 32-bit PCI Power Consumption: Tx/Rx peak 560/260mA @ 3.3VDC (max.) Operating Temperature: 32—185 degrees F (0—85 degrees C) Storage Temperature: -40—194 degrees F (-40—90 degrees C) Humidity: Max. 95% (non-condensing) Typical Operating Range: Up to 400 ft. (231m)
(wireless performance may vary depending on the networking environment)
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Overview
(a) Power LED
Lights up when the Card is powered on
(b) Activity LED
Lights up when the Card is active
(c) Card Connector
Part of the Card that fits into your computer’s CardBus slot
System Requirements
PC-compatible laptop with one available CardBus slot
• Windows
®
2000 or XP
Package Contents
Wireless G Plus Notebook Card
Quick Installation Guide
Installation Software CD
User Manual
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(c)
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Step 1 Install the Software
Important note:
Install the software before inserting the Card.
1.1 Insert the Installation Software CD into your CD-ROM drive.
1.2 The Wireless Networking Utility (WNU) setup screen will automatically
appear (may take 15–20 seconds to appear).
1.3 Click “install” from the menu.
Note: If the WNU setup screen does not appear within 20 seconds,
access your CD-ROM: double-click on the “My Computer” icon and then double-click on the CD-ROM drive into which you have placed the installation CD. Double-click on the folder named “Files”, then double-click on the icon named “setup.exe”.
Installing and Setting up the Card
Installing and Setting up the Card
Step 2
Plug the Card into an Available CardBus Slot on your Notebook Computer
2.1 During the install process, you
will be prompted to insert your Card. Firmly insert the Card, label side UP, into your computer’s CardBus slot until it stops. Click “OK”. The power light on the top of the Card will light when the Card is inserted properly.
Note: If your system did not
prompt you to insert your Card after the installation is completed, please do so now.
Note: If you are using the
Windows XP operating system, you will not be prompted to reboot until after the drivers are installed.
2.2 The wizard will prompt you to
install software for the Card. Select the “Install the software automatically (Recommended)” option. Click “Next”.
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2.3 Hardware installation is now
complete. Click “Finish” to close the wizard.
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Installing and Setting up the Card
Step 3 Use the Belkin Wireless Networking Utility
3.1 After restarting your computer,
3.2 The WNU screen will appear.
3.3 Select a network to connect to from
Note: In order to see your available
networks, you must be near a working wireless router.
double-click the Wireless Networking Utility (WNU) icon on the desktop screen.
the “Available Networks” list and click “Connect”.
3.4 The WNU icon can also be
found on the system tray.
Note:Double-clicking on the WNU icon
on the system tray will bring up the “Utility” screen.
Installation is now complete.
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Using the Belkin Wireless Networking Utility
After successfully installing the Belkin Wireless Networking Utility (WNU), configurations for wireless connection and security are just a few easy clicks away.
Accessing the WNU from the Windows System Tray
To access the WNU, simply place your mouse pointer and right-click over the WNU icon on the Windows task tray.
If the icon is not present, click on “Start > Programs > Wireless Utility”.
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The WNU’s default screen is the “Current Status” tab. The “Current Status” tab displays the current Network Status and Available Networks.
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Network Status
This window displays the connectivity status of the current network. It even displays connectivity between the computer and router, and router and Internet. In the event of a connectivity problem, this window can be used to determine the problem’s source (e.g. computer, router, or Internet/modem).
Available Networks
This window displays the available networks at the current location as well as their SSID, Signal Strength, Security Type, Channel, and Network Type.
Lost Wireless Connection
If the current wireless connection is lost, a window will pop up and the WNU will attempt to reconnect.
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Connection Failure
Other options will appear during attempts to reconnect. To stop connecting, click “Stop” and to reattempt connection, click “Retry”.
Network Status and Solution Tips
To further understand the current Network Status, click “Open Wireless Utility”. The default screen will be the “Current Status” tab and the “Network Status” section determines which connections are good and/or faulty.
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The WNU also features a “Solution Tips” section that provides troubleshooting guidelines.
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Setting Wireless Network Profiles
The “My Connections” tab on the WNU allows you to add, edit, and delete connection profiles. It also displays signal strength, security, and network type.
Securing your Wi-Fi® Network
If you choose to connect to a secure network, determine the type of security (WPA or WEP*) and use the appropriate field in the dialog box.
*Note: When you select a network using encryption, you will first see the simple security screen. Click the “Advanced” button to see other security options (on the next page).
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Note: Types of security
Wireless Equivalent Privacy (WEP) is a less secure, but more widely
adopted wireless security protocol. Depending on the security level (64- or 128-bit), the user will be asked to input a 10- or 26-character hex key. A hex key is a combination of letters, a–f, and numbers, 0–9.
Wi-Fi Protected Access (WPA
security. However, not all wireless cards and adapters support this technology. Please check your wireless adapter’s user manual to check if it supports WPA. Instead of a hex key, WPA uses only passphrases, which are much easier to remember.
The following section, intended for the home, home-office, and small­office user, presents a few different ways to maximize the security of your wireless network.
) is the new standard in the wireless
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At the time of this User Manual’s publication, there are four encryption methods available.
Encryption Methods:
Name 64-Bit Wir ed
Equivale nt Privacy
Acronym 64 -bit WEP 128-bit WE P WPA-TKIP/AES
Security Good Better Best Best Features Static key s Static key s Dynamic ke y
Encrypti on keys based o n RC4 algori thm (typical ly 40-bit keys)
128-Bit Wi red Equivale nt Privacy
More secur e than 64-bi t WEP using a key length o f 104 bits plu s 24 additio nal bits of syst em­generate d data
Wi-Fi Prot ected Access-T KIP
(or just WPA )
encrypti on and mutual authenti cation
TKIP (Temp oral Key Integr ity Protocol ) added so that keys are rotate d and encrypti on is strength ened
Wi-Fi Protecte d Access 2
WPA2-AES ( or just WPA2)
Dynamic ke y encrypti on and mutual authenti cation
AES (Advance d Encrypti on Standard ) does not cause any throughp ut loss
WEP
WEP is a common protocol that adds security to all Wi-Fi-compliant wireless products. WEP gives wireless networks the equivalent level of privacy protection as a comparable wired network.
64-Bit WEP
64-bit WEP was first introduced with 64-bit encryption, which includes a key length of 40 bits plus 24 additional bits of system-generated data (64 bits total). Some hardware manufacturers refer to 64-bit as 40-bit encryption. Shortly after the technology was introduced, researchers found that 64-bit encryption was too easy to decode.
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128-Bit Encryption
As a result of 64-bit WEP’s potential security weaknesses, a more secure method of 128-bit encryption was developed. 128-bit encryption includes a key length of 104 bits plus 24 additional bits of system­generated data (128 bits total). Some hardware manufacturers refer to 128-bit as 104-bit encryption. Most of the new wireless equipment in the market today supports both 64-bit WEP and 128-bit WEP encryption, but you might have older equipment that only supports 64-bit WEP. All wireless products from Belkin will support both 64-bit WEP and 128-bit encryption.
Encryption Keys
After selecting either the 64-bit WEP or 128-bit encryption mode, it is critical that you generate an encryption key. If the encryption key is not consistent throughout the entire wireless network, your wireless networking devices will be unable to communicate with one another. You can enter your key by typing in the hex key. A hex (hexadecimal) key is a combination of numbers and letters from A–F and 0–9. For 64-bit WEP, you need to enter 10 hex keys. For 128-bit WEP, you need to enter 26 hex keys.
For instance:
AF
0F 4B C3 D4 = 64-bit WEP key
C3
03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key
Write down the hex WEP key from your wireless router and enter it manually into the hex WEP key table in your Card’s configuration screen.
WPA
WPA is a new Wi-Fi standard that improves upon the security features of WEP. To use WPA security, the drivers and software of your wireless equipment must be upgraded to support it. These updates will be found on your wireless vendor’s website. There are three types of WPA security: WPA-PSK (no server), WPA (with radius server), and WPA2.
WPA-PSK (no server) uses what is known as a pre-shared key as the network key. A network key is a password that is between eight and 63 characters long. It can be a combination of letters, numbers, or characters. Each client uses the same network key to access the network. Typically, this is the mode that will be used in a home environment.
WPA (with radius server) is a system in which a radius server distributes the network key to the clients automatically. This is typically found in a business environment.
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WPA2 requires Advanced Encryption Standard (AES) for encryption of data, which offers much greater security than WPA. WPA uses both Temporal Key Integrity Protocol (TKIP) and AES for encryption.
Setting up your Wireless Router to use Security
To start using security, you need to first enable WEP or WPA for your wireless router. For Wireless Routers from Belkin, these security features can be configured by using the web-based interface. See your wireless router’s manual for directions on how to access the management interface.
IMPORTANT:
match these settings.
Configuring your Wireless G Plus Notebook Card to use Security
At this point, you should already have your wireless router set to use WPA or WEP. In order for you to gain wireless connection, you will need to set your Wireless G Plus Notebook Card to use the same security settings.
Changing the Wireless Security Settings
The Wireless G Plus Notebook Card supports the latest WPA security feature as well as the legacy WEP security standard. By default, wireless security is disabled.
To enable security, you will first need to determine which standard is used by the router. (See your wireless router’s manual for directions on how to access the security settings.)
You must now set all wireless network cards/adapters to
To access the security settings on your Card, click the “My Connections” tab and point to the connection for which you want to change security settings. Click “Edit” to change settings.
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WEP Setup
64-Bit WEP Encryption
1. Select “WEP” from the “Data Encryption” drop-down menu.
2. After selecting your WEP encryption mode, you can enter your key
by typing in the hex key manually. A hex (hexadecimal) key is a combination of numbers and letters
from A–F and 0–9. For 64-bit WEP, you need to enter 10 hex keys. For instance:
AF
0F 4B C3 D4 = 64-bit WEP key
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3. Click “Save” to finish. Encryption in the wireless router is now set.
Each of your computers on your wireless network will now need to be configured with the same security settings.
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WARNING: If you are using a wireless client to turn on the security
settings in your wireless router, you will temporarily lose your wireless connection until you activate security on your wireless client. Please record the key prior to applying changes in the wireless router. If you don’t remember the hex key, your client will be locked out of the wireless router.
128-Bit WEP Encryption
Select “WEP” from the drop-down menu.
1.
2. After selecting your WEP encryption mode, you can enter your
key by typing in the hex key manually. A hex (hexadecimal) key is a combination of numbers and letters from A–F and 0–9. For 128-bit WEP, you need to enter 26 hex keys.
For instance:
C3
03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key
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3. Click “Save” to finish. Encryption in the wireless router is now
set. Each of the computers on your wireless network will now need to be configured with the same security settings.
WARNING: If you are using a wireless client to turn on the security
settings in your wireless router, you will temporarily lose your wireless connection until you activate security on your wireless client. Please record the key prior to applying changes in the wireless router. If you don’t remember the hex key, your client will be locked out of the wireless router.
WPA-PSK (no server)
Choose this setting if your network does not use a radius server. WPA-PSK (no server) is typically used in home and small office networking.
1. From the “Network Authentication” drop-down menu, select
“WPA-PSK (no server)”.
2. Enter your network key. This can be from eight to 63 characters
and can be letters, numbers, or symbols. This same key must be used on all of the clients (network cards) that you want to include in your wireless network.
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3. Click “Save” to finish. You must now set all clients (network
cards) to match these settings.
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Wireless Networking Utility Options
The “Options” tab on the Wireless Networking Utility (WNU) provides the user the ability to customize his or her WNU settings.
WNU Help
The WNU “Help” tab provides users with access to online and telephone support, as well as advanced diagnostic tools.
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Advanced Diagnostic Tools
The “Advanced Diagnostic Tools” section is the central control panel for all the settings of the hardware and software components of the wireless network. It provides an array of tests and connectivity services to ensure optimal network performance.
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Troubleshooting
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I can’t connect to the Internet wirelessly.
If you are unable to connect to the Internet from a wireless computer, please check the following items:
1. Look at the lights on your wireless router. If you’re using a
Belkin Wireless Router, the lights should be as follows:
• The “Power” light should be on.
• The “Connected” light should be on, and not blinking.
• The “WAN” light should be either on or blinking.
If your Wireless Router’s lights match these descriptions, go to number
If this is NOT the case, make sure:
If you continue to have issues, please contact Belkin Technical Support.
2, below.
• The router’s power cord is plugged in.
• All cables are connected between the router and the modem.
• All the modem’s LEDs are functioning correctly. If not, see your modem’s user manual.
• Reboot the router.
• Reboot the modem.
If you are not using a Belkin Wireless Router, consult that router manufacturer’s user guide.
2. Open your wireless utility software by clicking on the icon in
the system tray at the bottom right-hand corner of the screen. The tray icon should look like this (the icon may be red or green):
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Troubleshooting
3. The window that opens should have a list of “Available
Networks”.
Available networks are wireless networks to which you can connect. Belkin 802.11g (54g) Router, “Belkin54g” is the default name. The name of your wireless network appears in “Available Networks”.
If you are using a Belkin 802.11b Router, the default name should be “WLAN”.
If you are NOT using a Belkin Router, please consult your router manufacturer’s user manual for the default name.
The name of your wireless network appears in “Available Networks”.
If the correct network name is listed in the “Available Networks” list, please follow the steps below to connect wirelessly:
1. Click on the correct network name in the “Available Networks” list.
2. If the network has security (encryption) enabled, you will need
3. Within a few seconds, the tray icon in the lower right-hand
If you are still unable to access the Internet after connecting to the wireless network, please contact Belkin Technical Support.
If you are using a Belkin 802.11g (G Plus) Router, or
to enter the network key. Click “Connect”. For more information regarding security, see the page entitled: “Securing your Wi-Fi Network” on page 14 of this User Manual.
corner of your screen should turn green, indicating a successful connection to the network.
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The name of your wireless network DOES NOT appear in the list of “Available Networks”.
If the correct network name is not listed, check the SSID settings to see if they match. The SSID is case-sensitive and the spelling on each computer must be exactly the same in order for the Card to connect to the wireless router.
To check the SSID settings or look for an available
Note:
network, double-click the Signal Indicator icon to bring up the “Wireless Networks” screen. Click “Add” if you do not see the network you are trying to connect to and type in the SSID. For more information about setting up an SSID, please reference your router manufacturer’s user manual.
If issues persist even at close range, please contact Belkin Technical Support.
Installation CD-ROM does not start Wireless Networking Utility
If the CD-ROM does not start the Belkin Wireless Networking Utility (WNU) automatically, it could be that the computer is running other applications that are interfering with the CD drive.
If the WNU screen does not appear within 15-20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer” icon. Next, double-click on the CD-ROM drive that the Installation CD has been placed in to start the installation. Then double-click on the folder named “Files”. Next, double-click on the icon named “setup.exe”.
Power LED does not come ON; Card is not working.
If the LED indicators are not ON, the problem may be that the Card is not connected or installed properly.
Verify that the Card is plugged firmly into the CardBus slot of your computer. Check to see that the drivers for the Card have been installed. Right-click on the “My Computer” icon on your desktop. Choose “Properties” and navigate to the “Device Manager” and see if your CardBus Card is listed without any errors. If an error is indicated, contact Belkin Technical Support.
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Link LED is blinking slowly; I cannot connect to a wireless network or the Internet.
If your Card appears to be functioning properly, but you cannot connect to a network or you have a red wireless icon at the bottom of your screen, the problem may be that there is a mismatch between the network name (SSID) settings in your wireless network properties.
Check the SSID settings to see if they match. The SSID is case-sensitive and the spelling on each computer must be exactly the same in order for the Card to connect to the wireless router.
Note: To check the SSID settings or look for an available network, double-click the Signal Indicator icon to bring up the “Wireless Networks” screen. Click “Add” if you do not see the network you are trying to connect to and type in the SSID.
For more information about setting up an SSID, please reference your router manufacturer’s user manual. If issues persist even at close range, please contact Belkin Technical Support.
Link LED is solid but I cannot connect to the Internet.
If you have a signal but can’t get online or obtain an IP address, the problem may be that there is a mismatch between the encryption key settings in your computer and wireless router. Check the WEP key settings to see if they match. The key is case-sensitive and the spelling on each computer and wireless router must be exactly the same in order for the Card to connect to the router. For more information about encryption, please see “Securing your Wi-Fi Network” on page 14 of this User Manual.
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If issues persist even at close range, please contact Belkin Technical Support.
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Troubleshooting
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Data transfer is sometimes slow.
Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move farther from the wireless router.
In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, to five to 10 feet away from the wireless router. Please see the section titled “Placement of your Wireless Networking Hardware for Optimal Performance” on page 2 of this User Manual.
If issues persist even at close range, please contact Belkin Technical Support.
Signal strength is poor.
Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move farther from the wireless router. In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, to five to 10 feet away from wireless router.
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