Belkin B2B043eaC00 User guide [ml]
USB 3.0 Dual Video Docking Stand for
Windows® 8 Tablets
User Manual
B2B043eaC00 • 8820-01437 Rev. A00
TABLE OF CONTENTS
Table of Contents
Introduction ............................................. 1
Package Contents ..................................... 1
Overview................................................ 2
Features .............................................2
System Requirements ..................................2
Unit Display Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Specifications.........................................3
Pre-Configuration Steps .................................. 4
Connection and Installation Procedures ....................5
Software Installation ...................................5
Software Removal ..................................... 5
Docking Stand Installation and Configuration ............... 6
Configuration of External Displays ........................ 7
Utility Settings ...................................... 7
Multi-Monitor Mode..................................9
Extended Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Mirror Mode ....................................... 11
Primary Monitor Mode............................... 11
Frequently Asked Questions..............................13
Regulatory Compliance .................................16
FCC Statement ....................................16
CE Declaration of Conformity ......................... 16
ICES ............................................. 16
Warranty Information................................ 17
SECTIONS 1 2 3 4 5 6 7
Technical Support ...................................... 18
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INTRODUCTION
Introduction
Thank you for purchasing the Belkin USB 3.0 Dual Video Docking Stand
for Windows 8 tablets. This Docking Stand is designed for use on USB
3.0-enabled Windows 8 tablets. This Docking Stand offers a single
SuperSpeed USB 3.0 connection between a tablet and desktop peripherals,
like two high-resolution monitors, keyboard and mouse, headphones or
speakers, USB storage, printers, hubs, and other legacy devices.
This User Manual provides all the details you’ll need to install and operate
your new Belkin USB 3.0 Dual Video Docking Stand, in addition to expert
troubleshooting advice.
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Package Contents
• Belkin USB 3.0 Dual Video Docking Stand for Windows 8 Tablets
• 5V, 4A Power Adapter
• USB 3.0 Upstream 1.5" Cable for connecting the tablet to the docking station
• DVI-I to VGA Adapter
• User Manual
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OVERVIEW
Overview
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2
Features
• Single SuperSpeed USB 3.0 connection between your tablet and Docking
Stand
• Supports dual high-resolution video outputs
o DVI-I and DisplayPort 1.2
• 2 SuperSpeed USB 3.0 ports
• 2 High-speed USB 2.0 ports
• 1 RJ45 Gigabit Ethernet connection
• 1 Combo 2.1 audio socket for microphone, speakers, or headphones
Additional Features
• Compatible with all Windows 8, USB 3.0-enabled tablets, except Windows
RT. Allows the user to duplicate or extend the desktop across 1 or 2 external
monitors.
• One USB 3.0 rapid-charging port supports BC1.2, 2.1A quick charging
(always on)
o Easily charge your phone or tablet from the Docking Stand
System Requirements
This USB 3.0 Dual Video Docking Stand is compatible with USB 3.0-enabled
tablets running Windows 8 Full Edition. Windows RT is not compatible.
Monitor Support (Two Maximum)
• DisplayPort
• DVI-I
• VGA (via included DVI-I to VGA adapter)
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OVERVIEW
Overview
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2
Unit Display Diagrams Specifications
Part Number: B2B043-C00
Stand:
Power Requirements
AC Input: 5V/4A
No. of Computers Supported: 1
Monitors Supported: DisplayPort 1.1, DVI-I and VGA (via included adapter)
Maximum Resolution Supported: 2048x1152
USB 3.0 Ports: 2
USB 2.0 Ports: 2
RJ45 Gigabit Ethernet Ports: 1
Audio Ports: 1 Combo Port
Country of Origin: China
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PRE-CONFIGURATION STEPS
Pre-Configuration Steps
Where to place the Stand:
The USB 3.0 Dual Video Docking Stand is designed for placement on a desk,
in proximity to external monitors that will connect to the Stand.
Consider the following when deciding where to put the Stand:
• The lengths of the cables attached to your monitors
• The distance to smartphones or tablets that will be charged by
the Docking Stand
• If you will regularly take the tablet off the stand to other locations, you will
want to place it so the USB 3.0 cable is easy to reach and disconnect.
Warning:
Avoid placing cables near fluorescent lights, air-conditioning equipment, or
machines that create electrical noise (e.g., vacuum cleaners).
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CONNECTION AND INSTALLATION PROCEDURES
Connection and
Installation Procedures
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Software Installation
1. For Windows 8: Connect power to your tablet
2. Plug the Docking Stand into the tablet with the provided USB 3.0
upstream cable. Installation should start automatically. If it does not start
automatically, unplug the tablet from the Docking Stand and go to this
Web address to download and install the drivers:
www.displaylink.com/support/downloads
3. Follow the on-screen instructions to install the drivers.
4. Note: Be patient during the installation process and do not turn off your
computer. The installation process may take several minutes to complete.
5. Once the software is installed, plug in all the monitors and other
peripherals you want to use, and wait for the Windows prompt that “Your
device is ready to use.”
6. Proceed to the Docking Stand Installation and Configuration section of
this User Manual.
Software Removal
1. Right-click on the “Windows 8 Tile Screen” and select “All Apps.”
2. Navigate to “Control Panel > Uninstall a Program” and then double-click
“DisplayLink Graphics.”
3. Select “Yes” to continue the procedure.
4. Select “Yes” to restart your computer.
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CONNECTION AND INSTALLATION PROCEDURES
Connection and
Installation Procedures
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Docking Stand Installation and Configuration
Follow the illustrations below to connect the USB 3.0 Dual Video Docking
Stand to your tablet.
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Secur ity Lock Sl ot USB 3.0 U pstream
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to Ta blet
Power Adapter DVI-I to M onitor RJ45 E thernet
DisplayPort to
Monitor
USB 2. 0 x2 to
Keyboard and Mouse
to Router
USB 3.0 t o Storage,
Printer, or Other
Combo Audio Socket to
Headp hones or Sp eaker
USB 3.0 w ith 2.1A Fast
Charging for Charging
Devices or Data Transfer
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CONNECTION AND INSTALLATION PROCEDURES
Connection and
Installation Procedures
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Configuration of External Displays
Display Configuration
Note: The following screen shots in this section are using Windows 7
operating system. It may not match your operating system but the definitions
of buttons, tabs, and menus are the same.
Utility Settings
The supplied utility allows you to configure the display mode, screen rotation,
screen resolution, and physical arrangement of your monitors.
1. Click the Utility icon in the Windows System Tray.
Note: The may be hidden in the Windows System Tray. Click the
Arrow icon to bring up more icons if this happens.
2. Select a preferred option (see the table listed below), and then click it
using your mouse.
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CONNECTION AND INSTALLATION PROCEDURES
Connection and
Installation Procedures
Setting Descriptions
OptionsDescription
DisplayLink Manager Enable the Windows Screen Resolution page
Check for Updates Check the latest driver and download (if applicable)
USB 3.0 Video Dock
Screen ResolutionClick to select an available resolution
Screen Rotation Rotate the screen according to the desired orientation
Ex tend ToExtend the screen according to the desired orientation
Set as Main Monitor Set the screen as the main screen
MirrorDuplicate the Primary Monitor desktop across the secondary display
OffTurn off the Primary Monitor
Optimize for VideoOptimize the video quality when playing back
Fit to T VAdjust the size of Windows Desktop on the TV
Audio Setup Enable the Windows Audio Configuration page
Video Setup Enable the Windows Screen Resolution page
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Note: This function is invalid in Mirror Mode as the resolution is defined as the resolution of the primary monitor.
Note: Text may appear less clear when enabling.
Note: This function only works when one add-on monitor is connected, and this option only works in Extended
Mode. The secondary monitor will change to Extended Mode if selecting this option while in Mirror Mode.
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CONNECTION AND INSTALLATION PROCEDURES
Connection and
Installation Procedures
Multi-Monitor Mode
This dock is capable of supporting up to three monitors, which includes the
tablet’s display.
Position the mouse anywhere on the Windows Desktop, right-click, and select
Screen Resolution.
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Docking Station
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Dual-Head Station
Alternatively, click on the Utility icon in the Windows System Tray, and then
select Display Link Manager or Video Setup.
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CONNECTION AND INSTALLATION PROCEDURES
Connection and
Installation Procedures
Extended Mode
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1. Refer to the “Multi-Monitor Mode” section to open the configuration page.
2. In the Display drop-down menu, select the preferred monitor.
3. Extend the desktop across to the additional display:
• Select “Multiple Displays > Extend these displays”
4. Click “Apply” to confirm and close the settings screen.
5. Once the setting is completed, simply drag and drop the application icons, or
open windows to the secondary monitor.
Note: Some applications may not support extended desktop.
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CONNECTION AND INSTALLATION PROCEDURES
Connection and
Installation Procedures
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Mirror Mode
1. Refer to the “Multi-Monitor Mode” section to open the configuration page.
2. In the Display drop-down menu, select the preferred monitor.
3. Extend the desktop across to the additional display:
Select “Multiple Displays > Duplicate these displays”
4. Click “Apply” to confirm and close the settings screen.
Primary Monitor Mode
1. Refer to the “Multi-Monitor Mode” section to open
the configuration page.
2. In the Display drop-down menu, select the preferred monitor.
3. Check the “Make this my main display” box on Windows 8.
Note: Some tablets may need to disable the main display (i.e., uncheck the
“Extend the desktop onto this monitor” or “Extend my Windows desktop onto
this monitor” boxes for the main display) as part of the same settings change.
4. Click “OK” to confirm and close the settings screen.
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CONNECTION AND INSTALLATION PROCEDURES
Connection and
Installation Procedures
Windows 8 Shortcut
Place your finger or stylus on the right of the tablet display, and slide
your finger to the left. Select “Devices > Second Screen” and select
either PC Screen Only, Duplicate, Extend, or Second Screen Only.
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FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
Q: Where can I find the most up-to-date driver for my Dual Video Docking
Stand?
A: www.displaylink.com/support/downloads
Q: What is the speed of the USB ports on the Dual Video
Docking Stand?
A: USB 2.0 = 480Mbps
USB 3.0 = 4.8Gbps
Q: The USB 3.0 ports on my Dual Video Docking Stand are consumed; can I
plug a USB 3.0 cable into one of the USB 2.0 ports?
A: Yes; however, the device will operate at USB 2.0 speeds.
Q: I am using a USB 3.0 device connected to the Dual Video Docking Stand,
but the connected device is not operating at USB 3.0 speeds. Why?
A: Ensure that you are plugged into one of the USB 3.0 ports and not a USB
2.0 port.
Q: Why is my smartphone or tablet not charging when connected to the Dual
Video Docking Stand?
A: Confirm you are connected to the 2.1A USB 3.0 Charging Port. If issues
persist, try another cable and then contact your IT administrator.
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Q: Why is my cursor missing after switching away from Extended Mode?
A: The OS still has the cursor placed on secondary monitor, as if the
secondary monitor is still connected. Based on the positioning of your
secondary monitor, move your mouse toward the primary (away from where
the secondary monitor was located) to regain access to your cursor. If the
issue persists, reconnect the secondary monitor and place your cursor on
the primary monitor before disconnecting the secondary monitor.
Q: The Dual Video Docking Stand is not working properly or is unresponsive.
What can I do?
A: If the Docking Stand is not working properly or not at all, check the status in
the Device Manager in the Windows OS. If there is a yellow question mark
or exclamation point , then the drivers are not properly installed. If your
computer is showing one of these icons, then delete the item in Device
Manager, unplug the device, and restart your computer. Then repeat the
installation process.
Q: I have three external monitors (not counting my tablet display) connected to
the Dual Video Docking Stand. Why am I only seeing two external displays
in Windows System Configuration?
A: The Dual Video Docking Stand only supports two external monitors.
Q: I have an additional USB 3.0 hub connected to one of the USB 3.0 ports on
my Dual Video Docking Stand, but the OS is not recognizing the hub. Why?
A: The Dual Video Docking Stand was not designed for the use of additional
hubs tethered to it; however, try plugging external power into the hub you
connected, and see if the additional hub is recognized.
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FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
Q: I am receiving garbled or delayed video on my secondary monitor. What
can I do?
A: Move the video to your primary monitor and see if the issue persists. If
it persists, check your Internet connection. If the issue is only occurring
on your secondary monitor, try another video type (e.g., if VGA, try a
DisplayPort or DVI-D monitor). If the issue persists, contact your IT
administrator.
Q: I want to connect the Dual Video Docking Stand to my TV, but it only
suppor ts HDMI. Can I use an HDMI to DisplayPort Adapter?
A: Yes. Contact your IT administrator or visit Belkin Business online for a list
of solutions for all of your connectivity needs.
Q: I want to connect the Dual Video Docking Stand to a Thunderbolt™ or Mini
DisplayPort enabled device, but the Docking Stand has no Thunderbolt or
Mini DisplayPort. Can I use an adapter?
A: Yes. Contact your IT administrator or visit Belkin Business online for a list
of solutions for all of your connectivity needs.
Q: There is a lock slot on the back of the Dual Video Docking Stand. Does
Belkin have a lock to go with my Docking Stand?
A: Yes, SKU # F8E550-CMK.
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Q: I have the Docking Stand connected to my network, but the connection
keeps dropping in and out. Why?
A: Try another copper patch cable. If the issue persists, try a shielded copper
patch cable. Electromagnetic interference (EMI) by other devices in your
area such as wireless devices, large machinery, and microwaves can cause
signal degradation.
Q: When I use the Windows shortcut to manage my displays, I am only able to
configure the second monitor, not the third. Why?
A: This feature within the Windows OS is designed to only allow you to control
the primary and secondary monitor. It is not a limitation of the USB 3.0 Dual
Video Docking Stand. To control all three monitors, refer to the “Multi-Monitor
Mode” section of the User Manual.
Q: When I unplug the USB 3.0 upstream cable from my tablet, all the widows
and open applications revert back to my tablet. When I reconnect, these
windows and open applications do not automatically go back to the
screens they were on before I unplugged the cable. Why?
A: This is a limitation of the operating system, not the Docking Stand. The
windows and open applications revert back to your primary device when
you disconnect from the Docking Stand as a convenience to the user.
When you reconnect, Windows has no way of knowing what monitors those
Windows were on previously. As such, you will have to move these windows
and applications to your desired location each time you disconnect and
reconnect to the Docking Stand.
Q: I connected the Docking Stand to my network, but I’m only receiving 10MB
or 100MB speeds. Why?
A: While the Docking Stand supports Gigabit speeds, please make sure that
your network also supports Gigabit speeds. If it does, check the cable to
ensure it is CAT6 or greater copper cabling.
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FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
Q: With my primary monitor set as my tablet display, the resolution on the
second screen is very small when I select the option to duplicate monitors
1 and 2. Why?
A: When you duplicate your primary tablet display to an external display,
the external display will receive the same resolution settings, making the
resolution much smaller than what the monitor can support. A notification
within the Screen Resolution window will inform you of this as a potential
issue. To avoid this, you should only duplicate images across the external
monitors (e.g., duplicate monitors 2 and 3).
Q: Why is my taskbar showing up on all three displays within Windows 8?
A: This is by design. This OS feature allows you to launch applications or open
new windows independently from each display, rather than having to move
your cursor back to the primary display.
Q: I n Windows 8, when I press the Windows key on my keyboard, the Tile
menu opens up on only my primary display. Why?
A: In Windows 8, when you launch the Tile screen it only displays on
your primary monitor, which allows you to continue to view or access
applications independently on the other displays.
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REGULATORY COMPLIANCE
Regulatory Compliance
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FCC Statement
DECLARATION OF CONF ORMITY WITH FCC RULES FOR
ELECTROMAGNETIC COMPATIBILITY
We, Belkin International, Inc., of 12045 E. Waterfront Drive, Playa Vista, CA
90094, declare under our sole responsibility that the product: B2B043-C00, to
which this declaration relates:
Has been tested and found compliant with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
These limits are designed to provide reasonable protection against harmful
interference in a commercial/industrial installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help. FCC
Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to
operate this equipment.
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CE Declaration of Conformity
We, Belkin International, Inc., declare under our sole responsibility that the
product B2B043-C00, to which this declaration relates, is in conformity with
Emissions Standard EN55022 and with Immunity Standard EN55024, LVP
EN61000-3-2, and EN61000-3-3.
ICES
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil
numérique de la classe B est conforme á la norme NMB-003 du Canada.
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REGULATORY COMPLIANCE
Regulatory Compliance
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Warranty Information
Belkin International, Inc., Limited 3-Year Product Warrant y
What this warranty covers:
Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this
Belkin product that the product shall be free of defects in design, assembly,
material, or workmanship.
What the period of coverage is:
Belkin warrants the Belkin product for three years.
What will we do to correct problems?
Product Warranty:
Belkin will repair or replace, at its option, any defective product free of charge
(except for shipping charges for the product). Belkin reserves the right to
discontinue any of its products without notice, and disclaims any limited
warranty to repair or replace any such discontinued products. In the event
that Belkin is unable to repair or replace the product (for example, because
it has been discontinued), Belkin will offer either a refund or a credit toward
the purchase of another product from Belkin.com in an amount equal to the
purchase price of the product as evidenced on the original purchase receipt
as discounted by its natural use.
6
How state law relates to the warrant y.
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE
ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY
LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF
QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO
THE TERM OF THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, so
the above limitations may not apply to you.
IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL,
DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS,
BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF
THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
This warranty gives you specific legal rights, and you may also have other
rights, which may vary from state to state. Some states do not allow the
exclusion or limitation of incidental, consequential, or other damages, so the
above limitations may not apply to you.
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