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Revision F, March 2019
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Integrated Client Transmitter Product Manual thinklogical Rev. F, March 2019
Copyright Notice
Copyright © 2019. All rights reserved. Printed in the U.S.A.
All trademarks and service marks are the property of their respective owners.
Subject: Integrated Client Transmitter Product Manual
Revision: F, March 2019
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Integrated Client Transmitter Product Manual thinklogical Rev. F, March 2019
Table of Contents
PREFACE................................................................................................................................................ 5
About Thinklogical® ............................................................................................................................ 5
About This Product Manual ................................................................................................................ 6
Note and Warning Symbols .......................................................................................................... 6
Product Serial Numbers ............................................................................................................... 6
Connection to the Product ............................................................................................................ 6
Firmware Updates ........................................................................................................................ 6
SECTION 1: REGULATORY & SAFETY REQUIREMENTS ................................................................... 7
Class 1 Laser Information ............................................................................................................. 7
Symbols Found on Our Products .................................................................................................. 7
Regulatory Compliance ................................................................................................................ 7
North America .......................................................................................................................... 7
Australia & New Zealand .......................................................................................................... 8
European Union ....................................................................................................................... 8
Declaration of Conformity ..................................................................................................... 8
Standards with Which Our Products Comply ................................................................................ 8
Supplementary Information .......................................................................................................... 8
SECTION 2: PRODUCT FEATURES ...................................................................................................... 9
Integrated Client Transmitters ......................................................................................................... 10
Design Features ......................................................................................................................... 10
Order Numbers........................................................................................................................... 11
What is Thin Client/Zero Client? ................................................................................................. 12
The HALT Button ........................................................................................................................ 12
The Status LEDs ........................................................................................................................ 13
The CHS-HP4 Chassis ................................................................................................................... 14
Design Features ......................................................................................................................... 14
Front Panel TEMPERATURE, STATUS and ALARM LEDs........................................................ 15
Desktop or Rack Mount the Chassis ........................................................................................... 15
The Power Supply Modules ........................................................................................................ 16
The Cooling Fans ....................................................................................................................... 16
The Integrated Client Transmitter Technical Specifications ............................................................. 17
SECTION 3: SET-UP AND INSTALLATION ................................................................ ......................... 18
Contents ......................................................................................................................................... 18
Unpacking the CHS-HP4 Chassis ................................................................................................... 18
Connecting to the CHS-HP4 Chassis.............................................................................................. 18
Pluggable SFP+ Modules ........................................................................................................... 19
Fiber-Optic Cable ....................................................................................................................... 19
Requirements......................................................................................................................... 19
Handling ................................................................................................................................. 19
The Update Port (Firmware Updates & Control/Status) .................................................................. 20
How to Power-Down a Module........................................................................................................ 23
Servicing the Unit............................................................................................................................ 23
How to Remove and Replace a Power Supply ........................................................................... 23
SECTION 4: THINKLOGICAL SUPPORT ............................................................................................. 24
How to Contact Us ..................................................................................................................... 24
Customer Support ...................................................................................................................... 24
Website .................................................................................................................................. 24
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Email ...................................................................................................................................... 24
Telephone .............................................................................................................................. 24
Fax ......................................................................................................................................... 24
Product Support ......................................................................................................................... 25
Warranty ................................................................................................................................. 25
Return Authorization ............................................................................................................... 25
Our Addresses ....................................................................................................................... 25
APPENDIX A: Integrated Client Transmitter & CHS-HP4 Quick Start Guide .................................... 26
APPENDIX B: FPGA Download Installation Procedure ..................................................................... 27
APPENDIX C: Integrated Client Transmitter FPGA Program Upgrade Procedure........................... 28
APPENDIX D: Installing an OS on an ICT ........................................................................................... 29
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PREFACE
About Thinklogical A BELDEN BRAND
Thinklogical, A BELDEN BRAND, is the leading manufacturer and provider of fiber-optic and
CATx video, KVM, audio, and peripheral extension and switching solutions used in video-rich,
big-data computing environments.
Thinklogical offers the only fiber-optic KVM matrix switches in the world that are
accredited to the Common Criteria EAL4, TEMPEST SDIP 24 Level B, and NATO
NIAPC Evaluation Scheme: GREEN and the U.S. DoD DISA JITC UCR 2013 APL
information assurance standards. And Thinklogical Velocity products are the first
system with both KVM and video matrix switching capabilities to be placed on the
Unified Capabilities Approved Product List (UC APL) under the Video Distribution
System (VDS) category. Thinklogical products are designed and manufactured in the
USA and are certified to the ISO 9001:2015 standard.
Thinklogical is headquartered in Milford, Connecticut and is owned by Belden, Inc., St. Louis,
MO (http://www.belden.com). For more information about Thinklogical products and
services, please visit www.thinklogical.com.
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About this Product Manual
This product manual is divided into four sections: System Features, Set-Up & Installation, Regulatory
& Safety Requirements and Thinklogical Support. These are sub-divided to help you find the topics
and procedures you are looking for. This manual also includes a Table of Contents and Appendices.
Section 1 – Safety & Regulatory Requirements: Pg. 7. Thinklogical® strongly recommends that
you read this section prior to starting the hardware assembly.
Section 2 – Product Features: Pg. 9. Details the features and functions of your equipment.
Section 3 – Set-Up and Installation: Pg. 18. Contains all the requirements and procedures
necessary to connect and install your equipment, including FPGA updates.
Section 4 – Thinklogical Support: Pg. 24. Thinklogical provides the best customer support in the
industry. If you have any questions or wish to contact us for any reason, please refer to this section
of the manual.
Note and Warning Symbols
Throughout this manual you will notice certain symbols that bring your attention to important information.
These are Notes and Warnings. Examples are shown below.
Note: Important Notes appear in blue text, preceded by a yellow exclamation point
symbol, as shown here.
A note is meant to call the reader’s attention to helpful or important information at a point in the text
that is relevant to the subject being discussed. Please read this information thoroughly.
Warning! All Warnings appear in red text, followed by blue text, and preceded by a red
stop sign, as shown here.
A warning is meant to call the reader’s attention to critical information at a point in the text that is
relevant to the subject being discussed. Please read this information thoroughly.
Product Serial Number
Thinklogical products have a unique serial number, which includes a date-code, printed on an
adhesive label that is affixed to the unit. The format for the date-code is 2 digits for the month,
dash, 2 digits for the year, plus four digits for a unique unit number. For example, 02-190125
indicates the unit was built in the 2nd month of 2019 and is unit number 125.
Connection to the Product
Connections and installation hardware for our products use industry-standard devices and
methods. All wiring connections to the customer equipment are designed to minimize
proprietary or customized connectors and cabling. Power connections are made with regionally
appropriate power cords and approved methods.
Firmware Updates
See APPENDIX B: Integrated Client Transmitter FPGA Program Code Update Procedure, pg. 27.
See APPENDIX C: FPGA Download and Installation Procedure, pg. 28.
Firmware updates are available through Thinklogical®. For technical assistance, please call us at
1-203-647-8700.
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Section 1: Regulatory & Safety Requirements
Class 1 Laser Information
Thinklogical® fiber-optic products are designed and identified as
Class 1 LASER products.
This means
the maximum permissible exposure (MPE) cannot be exceeded when viewing the laser with the naked
eye or with the aid of typical magnifying optics (e.g. telescope or microscope).
Symbols Found on Our Products
Markings and labels on our products follow industry-standard conventions. Regulatory markings found
on our products comply with all required domestic and many international requirements.
Regulatory Compliance
Thinklogical’s® products are designed and made in the U.S.A. These products have been tested by a
certified testing laboratory and found compliant with the following standards for both domestic USA and
many international locations:
North America
Safety
UL 62368-1:2014Ed.2
CSA C22.2#62368-1:2014Ed.2
LASER Safety
CDRH 21 CFR 1040.10
Class 1 LASER Product
Canadian Radiation Emitting Devices Act, REDR C1370
IEC 60825:2001 Parts 1 and 2
Class 1 LASER Product
Electromagnetic Interference
FCC 47CFR Part 15 Subpart B: 2013 Class A
Industry Canada ICES-003: 2016 Ed. 6
SFP
Modules
Fiber-Optic
Cables
Class 1 Lasers
CLASS 1 LASERS do not require any special
precautions under conditions of normal use.
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Australia & New Zealand
This is a Class A product. In a domestic environment this product may cause radio interference, in which
case the user may be required to take corrective action.
European Union
Declaration of Conformity
Manufacturer’s Name & Address: Thinklogical, A BELDEN BRAND
100 Washington Street
Milford, Connecticut 06460 USA
Thinklogical’s products comply with the requirements of the Low Voltage Directive 2006/95/EC, the EMC
Directive 2004/108/EC, the RoHS Directive 2011/65/EU, the WEEE Directive 2012/19/EU and carry the
marking accordingly.
Standards with Which Our Products Comply
Safety
IEC 62368-1:2014Ed.2+C1
CB Scheme Certificate
Electromagnetic Emissions
CENELEC EN 55022:2010 +AC:2011
Electromagnetic Immunity
EN 55024:2011+A1
CENELEC EN 55032:2015
EN 61000-3-2:2000 Harmonics
EN 61000-3-3:2008 Flicker
EN 61000-4-2:2009 Electro-Static Discharge Test
EN 61000-4-3:2006 A1:2008, A2:2010 Radiated Immunity Field Test
EN 61000-4-4:2004 Electrical Fast Transient Test
EN 61000-4-5:2006 Power Supply Surge Test
EN 61000-4-6:2009 Conducted Immunity Test
EN 61000-4-11:2004 Voltage Dips & Interrupts Test
Supplementary Information
The following statements may be appropriate for certain geographical regions and might not apply to
your location:
• This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigencies du
Règlement sur le matérial brouilleur du Canada.
• This is a Class A product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take corrective action.
• This equipment has been tested and found compliant with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications in
which case the user may be required to make adequate corrective measures at their own expense.
• This Class A digital apparatus complies with Canadian ICES-003 and has been verified as compliant
within the Class A limits of the FCC Radio Frequency Device Rules (FCC Title 47, Part 15, Subpart B
CLASS A), measured to CISPR 22:1993 limits and methods of measurement of Radio Disturbance
Characteristics of Information Technology Equipment.
•
The user may notice degraded audio performance in the presence of electro-magnetic fields
.
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Section 2: Product Features
Noted for its design, features, cost efficiency and performance in serving
professional users, the Integrated Client Transmitter is a full-featured virtual
machine desktop client combined with a high-performance keyboard, video
and mouse (KVM) Transmitter Extender.
This compact, all-in-one module eliminates the need for a separate client device in extended virtual
desktop infrastructure (VDI) applications, increasing system security, reducing IT complexity, and
using up to 50% less rack space than traditional configurations.
Thinklogical’s Integrated Client Transmitter hosts any standard VDI Client software, including
those produced by VMware®, Citrix®, Microsoft® and Linux and is compatible with most third party
accredited software images.
Before Thinklogical’s Integrated Client solution, VDI meant purchasing and back-racking separate
zero/thin client machines in a secure IT space, attaching them to rack-mounted transmitters, and
then extending the connections to the display, keyboard and mouse via a receiver located at the
user’s work station.
Thinklogical’s integrated approach dramatically increases the security of a VDI
infrastructure by removing network cables from the user location and putting them behind
the Transmitter in a secure rack room.
The high-density system is modular, hot-swappable and supports up to four Integrated Client
Transmitters per CHS-HP4 Chassis. Configurations support single-head or dual-head systems
with uncompressed frame rate resolutions up to 4K at 30Hz.
Compatible with Thinklogical’s Velocity, Q-Series and TLX line of products.
Reduce Power, Cabling, Heat and Noise
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Integrated Client Transmitters
The Integrated Client Transmitter Module comes in
both 10G and 6G configurations, both featuring a 7th
Generation Intel U Processor Platform, enabling
superior processing power, enhanced graphics, and
the intrinsic Intel architecture advantage (i.e.,
software development, open source code, etc.), thus
saving rack-space by eliminating the need for a
separate Thin/Zero Client and Transmitter and the
many connecting cables.
Design Features
Each module occupies one of four slots of the CHS-HP4 1RU Chassis:
Height: 1.592” (40.43 mm), Width: 6.366” (161.69 mm), Depth: 10.338” (262.58 mm)
➢ Save rack-space while reducing cabling, power, heat and noise
• Redundant, current-sharing, hot-swappable power supplies: 2A @ 12V typical, 3A @ 12V max.
• Intel Processor Daughter Card
• 3 or 4 SFPs (2 for dual-head 10G or 6G KVM Transmitter, 1 optional for USB 2.0, 1 for Network)
➢ Network Port available with either a Fiber-Optic or a Copper SFP.
• Dual-purpose USB mini-B Update Port:
➢ Firmware Updates via FPGA Download Utility (see pg. 27).
➢ ICT Control and Status via terminal emulator (see pg. 20).
Baud Rate: 38.4K, Data Bits: 8, Parity: None, Stop Bits: 1, Flow Control: None
➢ 1 USB Mini-B cable supplied, per chassis
• HDMI 1.4
➢ Maximum Resolution: 4096x2160 @ 30Hz, 24bpp
➢ No compression – No latency, artifacts, jitter or dropped frames
• Analog Audio
• Local Access / Control / Status
➢ Gigabit Ethernet (Fiber or RJ45)
➢ USB 2.0 (2 ports)
➢ DB9 DCE Linux Command Console Port (RS232)
➢ Halt Button
➢ Bi-color Status LED’s
Network
Ports
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Order Numbers
Follow the part numbering scheme below when ordering Integrated Client Transmitters.
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What is a Thin Client/Zero Client?
A thin client, such as that in an Integrated Client Transmitter, is a remote, lightweight computer linked to
a larger, server-based computing environment that does most of the heavy work, such as launching
software programs, crunching numbers, and storing data. A zero client (or ultrathin client) is like a thin
client, but with no local storage or flash memory. A conventional desktop PC, in contrast, is a fat or thick
client.
The HALT Button
The HALT button provides visual status of the CPU’s current state. During normal operation, the
HALT button is continuously lit blue. When halted, it will blink red.
If necessary, a System Administrator or other user may press the HALT button to suspend operation of
the CPU if the operating system does not respond to the normal power-down procedure. (For normal
power-down procedures, see pg. 23.)
CPU Active (HALT is lit BLUE) CPU Halted (HALT is blinking RED)
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The Status LEDs
Each Integrated Client Transmitter’s SFP+ modules have helpful Status LEDs to allow users to asses
the condition of each connection at a glance.
See APPENDIX A: Integrated Client Transmitter & CHS-HP4 Chassis Quick Start Guide, pg. 26.
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The CHS-HP4 High Power Quad Chassis (CHS-HP0004)
The CHS-HP4, or the High Power Quad Chassis, is a 1 RU chassis that accommodates up to four hot-
swappable Integrated Client Transmitters for use with Thinklogical fiber-optic extension systems. The
CHS-HP4 does not accommodated other Thinklogical products.
Design Features:
• Dual, redundant, hot-swappable, load-sharing Power Supplies provide the modules with up to 160
Watts at 12VDC.
• Six Cooling Fans for the modules and power supplies.
• Bi-color LED indicators on the Chassis Front Panel for individual module temperature and status, as
well as chassis fan status and alarms.
• Front Panel Dry Alarm Contacts.
• EIA 19” rack-mount brackets
• Four Integrated Client Tx Modules in 1 RU of rack space
• Designed for Integrated Client Transmitter modules ONLY
Power Supply 1 Power Supply 2 Status & Alarm LEDs
The CHS-HP4 front panel
Mod. 1 Mod. 2 Mod. 3 Mod.4 AC Input
The CHS-HP4 rear panel
The CHS-HP4 does not contain a microprocessor or FPGA. Monitor and control functions such as
fan speed and alarm status indicators are always performed by the Integrated Client Tx Module installed
furthest from the cooling fans. Three or fewer modules can be installed in any configuration.
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Front Panel TEMPERATURE, STATUS and ALARM LEDs
When mounted in a rack, the Front Panel should be unobstructed and accessible so that the Module
Temperature and Status LEDs and the Chassis Fans and Alarms LEDs are visible.
The Module TEMPERATURE indicator is driven by the installed module(s).
Blue = normal operation Red = over-temperature state
The Module STATUS indicator is also driven by the installed module(s).
Blue = normal operation Red = status alert
The Chassis FAN indicator is driven by the module installed furthest from the cooling fans.
Blue = normal operation Red = slow or stopped fan
The Chassis ALARM Indicator monitors the temperature, status and chassis fan signals.
Blue = normal operation Red = temperature, status and/or fan failure
The Temperature and Status LEDs are ON for slots with installed modules only. All others will be OFF.
The Chassis Fans LED will be ON if at least one module installed. If no modules are installed, the
indicator will be OFF.
The Chassis Alarm LED will be ON if at least one module installed. If no modules are installed, the
indicator will be OFF.
The Chassis Alarm contacts are Form C Dry Contacts with a nominal switching capacity
of 1A @ 30VDC. There are connections for normally open, common and normally
closed contacts. Contacts will change state in response to an alarm condition.
Desktop or Rack-Mount the Chassis
You may choose to place your CHS-HP4 Chassis on or under a shelf or desktop (rubber feet included,
under-desk mounting brackets, Kit ENCA000797, available), or rack-mount it using the supplied EIA 19”
mounting brackets. In any mounting configuration, the front panel should be visible and unobstructed so
that the Power Supplies, Alarm and Status LEDs are accessible. All connections are made on the rear of
the chassis. The CHS-HP4 Chassis does not need to be opened or accessed.
The sturdy, metal case allows units to be stacked as needed (maximum of four units per stack, with a
minimum of two inches of clearance between stacks for adequate ventilation).
NO COM NC
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The Power Supply Modules
The CHS-HP4 is powered by two 12V, 2x4 open frame Power Supplies. Each supply is rated for 250W
with 300LFM (5.4 CFM) of airflow (fans ON). Each supply is rated for 155W if convection cooled (fans
OFF). Each supply provides 40W per module or 160W for a fully loaded chassis. Each Power
Supply, with convection cooling only, will continue to provide sufficient current if one or both Power
Supply Fans ever fail.
Both Power Supply Modules have an ON/OFF
switch and a blue LED to indicate that power is
ON.
Each Power Supply Module slides into the
chassis on card guide rails and connects to the
Midplane via two connectors:
• 120 VAC to the Power Supply input
• +12 VDC to the Power Supply output, status
signals and LEDs.
The Cooling Fans
The Cooling Fans for the CHS-HP4 provide sufficient airflow cooling across the power supplies and up to
four installed modules. Each of the six fans meets the following specifications:
The Chassis Cooling Fans are identified as 1- 6
• Dimensions: 1.575” x 1.575” x .787”
(40mm x 40mm x 20mm)
• 12V operation
• 8000 RPM
• 10.8 CFM
Each Integrated Client Transmitter also features
two on-board cooling fans to provide
additional airflow throughout the chassis.
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Integrated Client Transmitter Technical Specifications
Chassis
CHS-HP0004
Rack Size: EIA 19" (482.6 mm)
Height: 1 RU-1.72” (43.7 mm)
Depth: 17.00" (431.8 mm), including PS handles: 17.75” (450.8 mm)
Width: 17.49" (444 mm)
Tolerance: ± .039"; (.991 mm)
Weight (Chassis only): 9.0 lbs. (4.08 kg)
Shipping Weight: 11 lbs. (4.99 kg)
Weight (Chassis & 4 Modules): 13.8.0 lbs. (6.26 kg)
Shipping Weight: 15 lbs. (6.80 kg)
Chassis Status
LEDs
Module Temp (1-4), Module Status (1-4), Chassis Fans, Chassis Alarm,
Power Supplies 1-2
Integrated Client
Transmitter
Height: 1.59” (40.4 mm)
Depth: 10.34" (262.6 mm)
Width: 6.37" (161.7 mm)
Tolerance: ± .039"; (.991 mm)
Weight (1 ICT module): 1.2 lbs. (.54 kg)
Shipping Weight: 2 lbs. (.91 kg)
Interfaces
1 Serial Console, 2 USB-A, 1 HDMI Video Out, 2 or 3 fiber SFPs, 1 RJ-45
or fiber Network SFP, 1 USB-mini-B Update
Operating
Temperature
0° to 50°C (32° to 122 °F), 5% to 95% RH, non-condensing
Power
Requirements
AC Input: 100-240VAC, 47-63Hz
Universal AC Power Supply
Power
Consumption
200 Watts, fully loaded
Compliance
Approvals for US, Canada, and European Union
Warranty
1 Year from date of shipment. Extended warranties available.
CHS-HP4 with 4 Integrated Client Tx Modules
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Section 3: Set-Up & Installation
Contents
When you receive your Thinklogical® CHS-HP4 Chassis, you should find the following items in
the quantities specified in your order:
• CHS-HP4 Chassis
• Integrated Client Transmitters (in customer-specified quantities)
• Two Power Supplies
• Two Power Cords – PWR-000006-R (International connections may differ)
• One USB-A to USB mini-B cable
• Product Manual CD
Unpacking the CHS-HP4 Chassis
The CHS-HP4 is designed to be mounted in a standard EIA 19” rack (or on a desktop: See pg. 15).
All physical connections to the product use industry-standard connectors. Non-supplied cables that may
be needed are commercially available. All connections are found on the rear of the unit.
Step 1 Carefully remove the chassis from its shipping package and inspect it to make certain that it
is in good condition.
Step 2 Verify that the Power Supplies and Modules are fully seated in the chassis and that the
screws are secure.
Step 3 Ensure that all the SFP modules are sealed with a removable dust plug.
Step 4 When the device has been inspected and found to be in suitable condition, the installation
process can begin.
Note: Whether mounting the chassis in a rack or on a desktop, insure that air flow to the
fans is not restricted (minimum 2” of free space on all sides).
Note: A red status LED on the chassis front panel will illuminate if any of the sensors
detect an over temperature condition.
Connecting to the CHS-HP4 Chassis
Power-ON the Chassis
• Ensure that the two power supplies and the modules are fully seated before applying power.
• Plug both AC line cords (PWR-000006) into the Power Supply input recepticles and connect them to
a standard AC source.
• Connect the system’s fiber-optic and copper cables.
• Ensure that all devices on the Receiver side are properly connected and powered ON.
• On the Front Panel, flip the Power Supply Switches to the ON ( l ) position. (The installe modules will
also turn on.)
• Ensure that all functions are operating properly.
See APPENDIX A: Integrated Client Transmitter Quick Start Guide, pg. 26.
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Pluggable SFP+ Modules
Each Integrated Client Transmitter contains up to four SFP+ modules that serve as the optic couplers
for the fiber cables to and from Thinklogical transmitter and receiver extenders.
The SFP+ Optical Module is a 10Gbs Short-Wavelength Transceiver designed for use in bi-directional
Fiber Optic Channel links. The modules are hot-pluggable and operate on 3.3VDC.
Always use dust caps to protect against dust and damage when a fiber optic connector or port is
not attached to a device. All Thinklogical SFPs are fully populated with dust plugs upon shipment.
Note: It is good practice to immediately install dust plugs in unused SFP modules and on
the ferrules of unconnected fiber-optic cables.
Fiber-Optic Cables
On most Thinklogical products, fiber-optic cables
connect an SFP’s output port (Transmit) to any
other SFP’s input port (Receive).
OPTICAL OUTPUT PORT (Transmit)
OPTICAL INPUT PORT (Receive)
Requirements: Thinklogical recommends connecting Extenders and Matrix Switches with SX+ Laser
Enhanced Fiber-optic Cable, 50 or 62.5 microns, terminated with LC type connectors. Multi-mode fiber
can extend up to
400 meters (1300 feet)
and Single-mode fiber can extend up to 80km (50 miles).
Handling Fiber Optic Cable: Unlike copper cabling, fiber optic cable requires special handling. A
small speck of dust or a scratch to the ferrule tip (the end of the connector) can attenuate the
optical signal, rendering the cable inoperable.
Warning! The ends of the connectors (the
ferrule) should never come in contact with
any foreign object, in-cluding fingertips.
Always install a dust cap immediately on the
ferrule of any unused fiber to protect the tip.
Warning! Minimum bend diameter must be no
less than 3”. Be careful not to kink or pinch
the fiber when using ties.
Dust cap installed
on the ferrule.
3"
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The Update Port (Firmware Updates & Control/Status)
In addition to firmware updates (see pg. 28), the
Update Port provides Status and Configuration
reports and can be used for debug. A USB mini-B
Cable is provided with every CHS-HP4 Chassis.
Open a terminal emulator and connect to a
module’s UPDATE port with the USB mini-B cable.
Select the Port Settings shown in Fig. 1:
Baud Rate: 38.4K, Data Bits: 8, Parity: None,
Stop Bits: 1, Flow Control: None. Select OK.
From the Main Menu, make a selection by typing it at the prompt at the bottom of the page. See
examples on the following pages.
Other Main Menu selections include:
f: Set Local Control Name: Enables the renaming of the ICT Module name (8 characters max.).
g: Mouse Screen Select: Enables support of Thinklogical’s Intuitive Mouse feature.
h: Server Auto Log out: Enables automatic log-off of the O.S. upon disconnecting the keyboard /
mouse fiber link.
Fig. 1
Fig. 2
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Type 1 to select 1: System Information. The resulting window displays relevant settings and conditions
for that module, such as software revisions, temperatures and power usage. (Fig. 3)
Selecting 6: SFP Parameters displays relevant SFP information for that module.
Fig. 3
Fig. 4
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Selecting c: HDMI Resolution shows current resolution settings and allows changes.
Selecting d: Show Current Resolutions allows users to select EDID Modes. (May require machine
power-cycle to load new tables.)
Selecting e: Ethernet SFP Parameters displays SFP status and sets Auto-Negotiation ON or OFF.
Fig. 5
Fig. 6
Fig. 7
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How to Power-Down a Module
To remove an operating ICT Module, perform a
standard, orderly shut-down at the Windows or
Linux desktop or command prompt. When the
Module’s CPU has halted, the HALT button will
blink red. The module can now be removed from
the chassis.
Servicing the Unit
Power must be removed from the chassis
before servicing or removing the cover for any
reason. Follow the power-down procedure in the
previous paragraph for each module. On the front
panel, turn OFF (O) the switches on both power
supplies. Ensure that BOTH power cords have
been removed before opening the chassis. For
technical assistance, please call us at:
1-203-647-8700.
How to Remove and Replace a Power Supply
Each Power Supply Module is universal input 120-240VAC, 47-63Hz. Use the proper power cords for
your region (PWR-000006-R, domestic-single, 2 each supplied with the unit).
Step 1 Flip the switch on the front of the Power Supply to OFF (O).
Warning! Do not proceed to Step 2 until the power is OFF on the supply to be removed.
Step 2 Loosen the captive mounting
screws in the upper corners of the module.
Step 3 Pull the Power Supply straight
out of the chassis by the handle.
Step 4 Insert the new Power Supply into
the chassis and slide it straight in until it
reaches the backplane connectors. At this
point, use just enough force to firmly engage
the module with the mating connector.
Warning! If the module does not slide easily into the connector, do not force it! Damage
may occur. Reseat the module and start over.
Step 5 Tighten the captive mounting screws in the upper corners of the module.
Step 6 Turn the switch on the front of the power supply to ON ( l ).
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Section 4: Thinklogical Support
Customer Support
Thinklogical® is an engineering company and we offer the best customer support available.
You can count on our most knowledgeable engineers to assist you with any questions or
problems you may have. We won’t be satisfied until you are satisfied.
Thank you for choosing Thinklogical® products for your application.
We appreciate your business and are dedicated to helping you successfully use our products.
is always here to help you.
To contact us, please use the following telephone numbers and internet-based methods:
®
Website
Check out our website at www.thinklogical.com for current products, support documents and useful
information about all the products and services we offer, including:
• Technical Specification Sheets
• Quick-Start Guides
• Product Manuals (for viewing online or for download)
• Chat live with a Technical Service Representative
Most online documents are stored as Adobe Acrobat “PDF” files. If you do not have the Adobe Acrobat
reader needed to view PDF files, visit www.adobe.com for a download.
Email
Thinklogical is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. We will do
our best to respond to your email inquiries promptly. Please use the following email addresses:
info@thinklogical.com – Information on Thinklogical and our products.
sales@thinklogical.com – Sales Department - orders, questions or issues.
support@thinklogical.com – Product support, technical issues or questions, product repairs
and request for Return Merchandise Authorization.
Telephone: 1-203-647-8700
1-800-291-3211 (USA only)
Please contact our expert sales staff in Milford, CT. We are here Monday through Friday from 8:30am to
5:00pm, Eastern Time Zone. We’ll provide a representative’s direct dial phone number when you call.
If leaving a voice message, please provide a preferred time to call back so we may reach you at your
convenience.
Our switchboard attendant will direct your call during regular business hours. We have an automated
attendant answering our main telephone switchboard after regular business hours and on holidays.
Please leave a voice message at any time.
Fax: 1-203-783-9949
Please indicate the nature of the fax on your cover sheet. Provide return contact information.
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Product Support
Thinklogical’s support personnel are available Monday through Friday, from 8:30am to 5:00pm,
Eastern Time Zone. If your application requires assistance at some time outside of our normal
business hours, please contact us beforehand, if possible, and we will have someone available to
assist you.
Warranty
Thinklogical warrants this product against defects in materials and workmanship for a period of one year
from the date of delivery, with longer terms available at time of purchase on most products. Thinklogical
and its suppliers disclaim all other warranties. Please refer to your product invoice for the Warranty
Terms & Conditions.
Defect remedy shall be the repair or replacement of the product, provided that the defective product is
returned to the authorized dealer within a year from the date of delivery.
If you wish to return your device, contact the Thinklogical authorized dealer where you purchased the
device, or if you purchased directly, call Thinklogical at 1-800-291-3211 (USA).
Return Authorization
If you must return a product to Thinklogical directly, please contact us at 1-800-291-3211 or 1-203-647-
8700. Customer Support will ask you to describe the problem and will issue you a Return Merchandise
Authorization number (RMA#). Pack the device in its original box, if possible, and return it with the
RMA# printed on the outside of the box.
Note: DO NOT return a product to Thinklogical without a Return Merchandise
Authorization.
Our Addresses
If you have any product issues or questions or need technical assistance with your Thinklogical system,
call us at 1-800-291-3211 (USA only) or 1-203-647-8700 and let us help. If you need to write us or
return a product, please use the following address:
Please include the Return Merchandise Authorization number: Thinklogical, A BELDEN BRAND
100 Washington Street
Milford, CT 06460 USA
Attn: RMA#
Website: www.thinklogical.com
Facebook: www.facebook.com/ThinklogicalUSA
LinkedIn: www.linkedin.com/company/thinklogical
Google+: http://plus.google.com/u/0/109273605590791763795/about
YouTube: www.youtube.com/user/thinklogicalNA
Twitter @thinklogical
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Appendix A: Integrated Client Transmitter & CHS-HP4 Quick Start Guide
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Appendix B: FPGA Download Installation Procedure
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Appendix C: Integrated Client Transmitter FPGA Program Code Update Procedure
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Appendix D: Installing an OS on the ICT
NOTE: The ICT is shipped with an SSD loaded with unactivated Windows10
ICT BIOS Boot Settings
To get to the ICT BIOS Settings press the <Delete> key as soon as the Thinklogical logo appears on
the screen during the ICT boot. An ICT BIOS Configuration screen will appear. Go to the Boot Tab to
configure the system boot options.
BIOS settings to install OS from the external USB media:
Connect the external bootable USB media containing the OS installation software to the ICT’s USB port.
Start ICT and press the <Delete> key to get to the BIOS setup. Go to the Boot Tab.
For UEFI-based Boot select the following options:
• BIOS MODE: [UEFI and Legacy]
• Boot Option #1 [UEFI: USB Flash Disk]
Go to Save & Exit tab, select Save Changes and Reset, then hit <Enter> key.
For BIOS (legacy) based Boot select the following options:
• BIOS MODE: [UEFI and Legacy]
• Boot Option #1 [USB Flash Disk]
Go to Save & Exit tab, select Save Changes and Reset, then hit <Enter> key.
For BIOS settings for network Boot and OS install for UEFI based network boot, select
the following options:
• Launch PXE ROM [UEFI]
• Network Stack [Enabled}
• Ipv4 PXE Support [Enabled] or Ipv4 PXE Support [Disabled] for Ipv6 support only
• Ipv6 PXE Support [Enabled] or Ipv6 PXE Support [Disabled] for Ipv4 support only
• BIOS MODE: [UEFI only]
Go to Save & Exit tab, select Save Changes and Reset, then hit <Enter> key.
• Press <Delete> during the boot, select:
• Boot Option #1 [UEFI: PXE IP4 Intel® Ethernet Connection I219-LM] for Ipv4
or
• Boot Option #1 [UEFI: PXE IP6 Intel® Ethernet Connection I219-LM] for Ipv6
Go to Save & Exit tab, select Save Changes and Reset, then hit <Enter> key.
For BIOS (legacy) based Boot select the following options:
• Launch PXE ROM [Legacy]
• BIOS MODE: [UEFI and Legacy]
Go to Save & Exit tab, select Save Changes and Reset, then hit <Enter> key.
• Press Del during the boot, select:
• Boot Option #1 [IBA CL Slot 00FE v0110]
Go to Save & Exit tab, select Save Changes and Reset and hit <Enter> key.
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Prepare Bootable USB media from a Windows machine:
Download a portable version of Rufus (https://rufus.ie/) or use a similar software to create a
bootable USB drive. Make an ISO image of the OS installation and USB drive (minimum size of 8 GB for
Windows) available.
Launch Rufus. Select USB Disk, ISO image and (optional) specify Volume label, e.g.:
Press the START button, then click OK on the WARNING that appears next.
Press the CLOSE button when the green status bar reads READY.
Safely Remove Hardware and Eject Media.
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Prepare Bootable USB media from a Linux machine:
Go to the directory containing the Linux OS installation ISO files, e.g.:
root@ubuntu# ls -l *.iso
-rw-r--r-- 1 root root 4588568576 Nov 25 18:55 CentOS-7-x86_64-DVD-1810.iso
-rw-r--r-- 1 root root 3623878656 Feb 16 07:53 debian-9.8.0-amd64-DVD-1.iso
-rw-r--r-- 1 root root 1996488704 Feb 9 19:27 ubuntu-18.04.2-desktop-amd64.iso
-rw-r--r-- 1 root root 1999503360 Oct 17 18:44 ubuntu-18.10-desktop-amd64.iso
Connect a USB drive to the Linux system and use the “parted -l” command to locate the device to
which the USB drive is connected, e.g.:
root@ubuntu# parted -l
Model: USB Flash Disk (scsi)
Disk /dev/sdb: 8054MB
Sector size (logical/physical): 512B/512B
Partition Table: gpt
Disk Flags:
Number Start End Size File system Name Flags
1 1049kB 8054MB 8053MB Microsoft Basic Data msftdata
Use the dd command to copy the OS ISO installation image to the USB drive.
For example, to create a CentOS 7 USB bootable disk, run:
root@ubuntu# dd bs=4M if= CentOS-7-x86_64-DVD-1810.iso of=/dev/sdb conv=fdatasync status=progress
4366270464 bytes (4.4 GB, 4.1 GiB) copied, 11 s, 76.2 MB/s
1094+0 records in
1094+0 records out
4588568576 bytes (4.6 GB, 4.3 GiB) copied, 1314.2857 s, 3.5 MB/s
To create Ubuntu 18.04.2 USB bootable disk run:
root@ubuntu# dd bs=4M if=ubuntu-18.04.2-desktop-amd64.iso of=/dev/sdb conv=fdatasync status=progress
1983905792 bytes (2.0 GB, 1.8 GiB) copied, 26 s, 76.2 MB/s
476+0 records in
476+0 records out
1996488704 bytes (2.0 GB, 1.9 GiB) copied, 576.694 s, 3.5 MB/s
To create Ubuntu 18.10 USB bootable disk, run:
root@ubuntu# dd bs=4M if=ubuntu-18.10-desktop-amd64.iso of=/dev/sdb conv=fdatasync status=progress
1988100096 bytes (2.0 GB, 1.9 GiB) copied, 27 s, 73.4 MB/s
476+1 records in
476+1 records out
1999503360 bytes (2.0 GB, 1.9 GiB) copied, 657.932 s, 3.0 MB/s
To create Debian 9.8 USB bootable disk, run:
root@ubuntu# dd bs=4M if=debian-9.8.0-amd64-DVD-1.iso of=/dev/sdb conv=fdatasync status=progress
3623878656 bytes (3.6 GB, 3.4 GiB) copied, 120 s, 30.1 MB/s
864+0 records in
864+0 records out
3623878656 bytes (3.6 GB, 3.4 GiB) copied, 600.658 s, 6.0 MB/s
Eject the drive and connect it to the ICT’s USB port for OS installation. Make sure that the ICT’s
BIOS is configured for USB drive boot (see above) and the appropriate size SSD card for OS installation
is present.
Network Boot Installation
Make sure that ICT’s BIOS is configured for network (PXE) boot (see above) and the appropriate size
SSD card for OS installation is present. On system boot, ICT will start to search for a DHCP server to get
the IP settings and network boot information.
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