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Refrigerator
DNE 25020
DNE 25020 S
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Please read this manual first!
Recycling
Dear Customer,
We hope that your product, which has been produced in modern plants and
checked under the most meticulous quality control procedures, will provide you
an effective service.
For this, we recommend you to carefully read the entire manual of your product
before using it and keep it at hand for future references.
This manual
• Will help you use your appliance in a fast and safe way.
• Read the manual before installing and operating your product.
• Follow the instructions, especially those for safety.
• Keep the manual in an easily accessible place as you may need it later.
• Besides, read also the other documents provided with your product.
Please note that this manual may be valid for other models as well.
Symbols and their descriptions
This instruction manual contains the following symbols:
Important information or useful usage tips.
C
A Warning against dangerous conditions for life and property.
B Warning against electric voltage.
This product is supplied with the selective sorting symbol for waste electrical
and electronic equipment (WEEE).
This means that this product must be handled pursuant to European Directive
2002/96/EC in order to be recycled or dismantled to minimise its impact on
the environment. For further information, please contact your local or regional
authorities.
Electronic products not included in the selective sorting process are potentially
dangerous for the environment and human health due to the presence of
hazardous substances.
www.beko.com
This product was manufactured using the latest technology in environmentally friendly conditions.
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CONTENTS
1 Your refrigerator 3
2 Important Safety
Warnings 4
Intended use .....................................4
For products with a water dispenser; .6
Child safety ........................................6
HCA Warning
Things to be done for energy saving ..6
....................................6
3 Installation 7
Points to be considered when re-
transporting your refrigerator .............7
Before operating your refrigerator ...... 7
Adjusting the feet ............................... 8
Electric connection
Disposing of the packaging
Disposing of your old refrigerator ....... 8
Replacing the interior light bulb .........9
Reversing the doors ........................10
............................ 8
...............8
4 Preparation 11
5 Using your refrigerator 12
Fridge compartment thermostat setting
button ............................................12
Freezer compartment thermostat
setting button ................................. 13
Making ice .......................................13
6 Maintenance and
cleaning 14
Protection of plastic surfaces .......... 14
7 Recommended solutions
for the problems 15
8 Beko Customer Care 18
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1 Your refrigerator
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14
1.
Freezer compartment shelf
1
2
3
4
5
6
5
5
7
8
9
2. Thermostat control
3. Ice container
4. Fridge compartment temperature
setting button
5. Adjustable body shelves
6. İnterior light
7. Crisper cover
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11
12
12
12
8. Crisper
9. Adjustable feet
10. Freezer compartment door shelf
11. Egg tray
12. Fridge compartment door shelf
13. Freezer compartment
14. Fridge compartment
Figures that are shown in this instruction manual are schematic and may not
correspond exactly with your product. If the subject parts are not included in the
product you have purchased, then it is valid for other models.
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2 Important Safety Warnings
Please review the following information. Failure to observe this information
may cause injuries or material damage.
Otherwise, all warranty and reliability
commitments will become invalid.
Intended use
This product is intended to be used
– indoors and in closed areas such as
homes;
– in closed working environments such
as stores and offices;
– in closed accommodation areas such
as farm houses, hotels,with retirement
homes.
• This product should not be used
outdoors.
General safety
• When you want to dispose/scrap the
product, we recommend you consult
the authorized service agent in order
to learn the required information and
authorized bodies.
• Consult your authorized service agent
for all your questions and problems
related to the refrigerator. Do not
intervene or let someone intervene to
the refrigerator without notifying the
authorised services.
• For products with a freezer compartment; Caution, eating of ice cream or
ice cubes immediately after removing
from freezer may cause discomfort due
to the extreme cold.
• For products with a freezer compartment; Do not put bottled and canned
liquid beverages in the freezer compartment. Otherwise, these may burst.
• Do not touch frozen food by hand; they
may stick to your hand.
• Unplug your refrigerator before clean-
• Pressure or spray cleaning materials
• Never use the parts on your refrigera-
• Do not use electrical devices inside
• Do not drill or cut the refrigerator as
.• Do not cover or block the ventilation
• Electrical devices must be repaired
• In case of any failure or during a
• Do not pull by the cable when pulling
• Place the beverage with higher proofs
• Never store spray cans containing
• Do not use mechanical devices
ing or defrosting.
should never be used in cleaning and
defrosting processes of your refrigerator. In such cases, the solution may
get in contact with the electrical parts
and cause short circuit or electric
shock.
tor such as the door as a means of
support or step.
the refrigerator.
you may release the refrigerant gas.
This may cause irritation to the skin or
injury to the eye.
holes on your refrigerator with any
material.
by only authorised persons. Repairs
performed by incompetent persons
create a risk for the user.
maintenance or repair work, disconnect your refrigerator’s mains supply
by either turning off the relevant fuse
or unplugging your appliance.
the plug out of the wall socket.
tightly closed and vertically.
flammable and explosive substances
in the refrigerator.
or other means to accelerate the
defrosting process, other than those
recommended by the manufacturer.
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• Do not operate a damaged refrigerator. Consult with the service agent if
you have any concerns.
• Electrical safety of your refrigerator
shall be guaranteed only if the earth
system in your house complies with
standards.
• Exposing the product to rain, snow,
sun and wind is dangerous with
respect to electrical safety.
• Contact your authorised service
agent in the event of damage caused
to your power cable.
• Please contact an authorised electrician in the event of power cord damage.
• Never plug the refrigerator into the
wall outlet during installation. Otherwise, risk of death or serious injury
may arise.
• This refrigerator is intended for only
storing food items. It must not be
used for any other purpose.
• Label of technical specifications is
located on the left wall inside the
refrigerator.
• Never connect your refrigerator to
electricity-saving systems; they may
damage the refrigerator.
• If there is a blue light on the refrigerator, do not look at the blue light with
optical tools.
• For manually controlled refrigerators,
wait for at least 5 minutes to start the
refrigerator after power failure.
• This operation manual should be
handed in to the new owner of the
product when it is given to others.
• Avoid causing damage on power
cable when transporting the refrigera-
tor. Bending cable may cause fire.
Never place heavy objects on power
cable. Do not touch the plug with wet
hands when plugging the product.
• Do not plug the refrigerator if the wall
outlet is loose.
• Water should not be sprayed directly
on inner or outer parts of the product
for safety purposes.
• Do not spray substances containing
inflammable gases such as propane
gas near the refrigerator to avoid fire
and explosion risk.
• Never place containers filled with
water on top of the refrigerator, otherwise this may cause electric shock or
fire.
• Do not overload your refrigerator
with excessive amounts of food. If
overloaded, the food items may fall
down hurt you and damage refrigera-
tor when you open the door. Never
place objects on top of the refrigerator; otherwise, these objects may fall
down when you open or close the
refrigerator’s door.
• As they require a precise temperature,
vaccines, heat-sensitive medicine
scientific materials etc. should not be
kept in the refrigerator.
• If not to be used for a long time,
refrigerator should be unplugged. •
The plug’s tip should be regularly
cleaned; otherwise, it may cause fire.
• Refrigerator may move if adjustable
feet are not properly secured on the
floor. Properly securing adjustable feet
on the floor can prevent the refrigerator to move.
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• When carrying the refrigerator, do not
hold it from door handle. Otherwise, it
may snap or break.
• When you have to place your product
next to another refrigerator or freezer,
the distance between devices should
be at least 8cm. Otherwise, adjacent
side walls may be humidified.
For products with a water
dispenser;
For a mains connected system the
minimum pressure should be 100
kpa and the maximum pressure
should not exceed 800 kpa.
• Use filtered water only.
Child safety
• If the door has a lock, the key should
be kept away from reach of children.
• Children must be supervised to
prevent them from tampering with the
product.
HCA Warning
If your product's cooling system
contains R600a:
This gas is flammable. Therefore, pay
attention to not damaging the cooling
system and piping during usage and
transportation. In the event of damage,
keep your product away from potential
fire sources that can cause the product catch a fire and ventilate the room
in which the unit is placed.
Things to be done for energy
saving
• Do not leave the doors of your refrigerator open for a long time.
• Do not put hot food or drinks in your
refrigerator.
• Do not overload your refrigerator in
a way that will prevent or restrict air
circulation inside the cabinet.
• Do not install your refrigerator under
direct sunlight or near heat emitting
appliances such as ovens, dishwashers or radiators.
• Pay attention to keep your food in
closed containers.
• For products with a freezer compartment; You can store maximum
amount of food items in the freezer
when you remove the shelf or drawer
of the freezer. Energy consumption
value stated for your refrigerator has
been determined by removing freezer
shelf or drawer and under maximum
load. There is no harm to use a shelf
or drawer according to the shapes
and size of food to be frozen.
• Thawing frozen food in fridge compartment will both provide energy
saving and preserve the food quality.
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3 Installation
Please remember that the
manufacturer shall not be held liable if
the information given in the instruction
manual is not observed.
Points to be considered
when re-transporting your
refrigerator
1. Your refrigerator must be
emptied and cleaned prior to any
transportation.
2. Shelves, accessories, crisper and
etc. in your refrigerator must be
fastened securely by adhesive tape
against any jolt before repackaging.
3. Packaging must be tied with thick
tapes and strong ropes and the
rules of transportation printed on the
package must be followed.
Please remember…
Every recycled material is an
indispensable source for nature and
for our national resources.
If you wish to contribute to recycling
the packaging materials, you can
get further information from the
environmental bodies or local
authorities.
Before operating your
refrigerator
Before starting to use your refrigerator
check the following:
1. Is the interior of the refrigerator dry
and can the air circulate freely in the
rear of it?
2. Insert the 2 plastic wedges onto
the rear ventilation as illustrated in
the following figure. Plastic wedges
will provide the required distance
between your refrigerator and
the wall in order to allow the air
circulation.
3. Clean the interior of the refrigerator as
recommended in the “Maintenance
and cleaning” section.
4. Plug the refrigerator into the wall
outlet. When the fridge door is open
the fridge compartment interior light
will come on.
5. You will hear a noise as the
compressor starts up. The liquid and
gases sealed within the refrigeration
system may also give rise to noise,
even if the compressor is not running
and this is quite normal.
6. Front edges of the refrigerator may
feel warm. This is normal. These
areas are designed to be warm to
avoid condensation.
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Electric connection
Connect your product to a grounded
socket which is being protected by a
fuse with the appropriate capacity.
Important:
The connection must be compliant with
national regulations.
The power cable plug must be easily
accessible after installation.
Voltage and permitted fuse protection
are indicated in the “Specifications”
section.
The specified voltage must be equal to
your mains voltage.
Extension cables and multiway plugs
must not be used for connection.
A damaged power cable must be
replaced by a qualified electrician.
Product must not be operated before it
is repaired! There is danger of electric
shock!
Disposing of the packaging
The packing materials may be
dangerous for children. Keep the
packing materials out of the reach
of children or dispose them of by
classifying them in accordance
with the waste instructions. Do not
dispose them of along with the normal
household waste.
The packing of your refrigerator is
produced from recyclable materials.
Disposing of your old
refrigerator
Dispose of your old machine without
causing any harm to the environment.
You may consult your authorized dealer
or waste collection center of your
municipality about the disposal of
your refrigerator.
Before disposing of your refrigerator,
cut off the electric plug and, if there
are any locks on the door, make them
inoperable in order to protect children
against any danger.
Adjusting the feet
If your refrigerator is unbalanced;
You can balance your refrigerator by
turning the front feet of it as illustrated
in the figure. The corner where the
leg exists is lowered when you turn
it the direction of black arrow and
raised when you turn in the opposite
direction. Taking help from someone to
slightly lift the refrigerator will facilitate
this process.
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Replacing the interior light
bulb
Should the light fail to work switch
off at the socket outlet and pull out
the mains plug. Follow the below
instructions to check if the light bulb
has worked itself loose.
If the light still fails to work obtain a
replacement E14 screw cap type
15 Watt (Max) bulb from your local
electrical store and then fit it as
follows:
1. Switch off at the socket outlet and
pull out the mains plug. You may find
it useful to remove shelves for easy
access.
2. Remove the light diffuser cover as
shown in figure (a-b).
3. Replace the burnt-out light bulb.
4. Reassemble the light diffuser cover
as shown in figure (c).
“Push firmly to ensure cover is fitted
properly.”
5. Carefully dispose of the burnt-out
light bulb immediately.
“Replacement light bulb can easily be
obtained from a good local electrical or
DIY store.”
figure (a)
figure (b)
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16
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60°
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11
13
14
15
12
4
1
7
9
8
180°
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5
2
3
21
20
21
19
22
18
Reversing the doors
Proceed in numerical order
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4 Preparation
C Your refrigerator should be installed at
least 30 cm away from heat sources
such as hobs, ovens, central heater
and stoves and at least 5 cm away
from electrical ovens and should not
be located under direct sunlight.
C The ambient temperature of
the room where you install your
refrigerator should at least be 10°C.
Operating your refrigerator under
cooler conditions than this is not
recommended with regard to its
efficiency.
C Please make sure that the interior
of your refrigerator is cleaned
thoroughly.
C If two refrigerators are to be installed
side by side, there should be at least
2 cm distance between them.
C When you operate your refrigerator
for the first time, please observe the
following instructions during the initial
six hours.
- The door should not be opened
frequently.
- It must be operated empty without
any food in it.
- Do not unplug your refrigerator. If
a power failure occurs out of your
control, please see the warnings in
the “Recommended solutions for
the problems” section.
C Original packaging and foam
materials should be kept for future
transportations or moving.
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5 Using your refrigerator
Fridge compartment
thermostat setting button
Thermostat button allows you to make
the general temperature setting of your
refrigerator.
Thermostat button of the refrigerator
controls both the temperature
of the freezer compartment and
the amount of the air sent to the
fridge compartment and thus,
the temperature of the fridge
compartment.
5 4 3
At regular room temperatures:
Set the thermostat button to a position
between “2 and 3” to store your food.
At high room temperatures:
5 4 3
Thermostat Controller must be set to
a cooler position if the food is going to
be frozen or large amounts of food will
be loaded.
If the food in the fridge
compartment
cools too much or freezes,
thermostat controller must be set
to position “1”.
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Freezer compartment
thermostat setting button
Freezer compartment setting controller
can be set to a position between
Normal and Quick Freezing.
• In Normal position, the amount of the
air sent to the fridge compartment
reaches to maximum.
• In Quick Freezing position,
the amount of air sent to the
freezer compartment reaches to
maximum.And the amount of the
air sent to the fridge compartment
decreases to minimum. In this
case, the temperature of the fridge
compartment will increase. This is
normal.
• In low room temperatures, it
is suggested to set the freezer
compartment by setting the
thermostat control to a position
between the Normal and Quick
Freezing.
THERMOSTAT CONTROL
• If you do not need more cooling in
either of the compartments, leave the
setting button in Normal position.
• In cases where the room temperature
is high (25 °C and above), it is
suggested to set the freezer
compartment setting button to a
position near the Normal.
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Making ice
Fill the ice container with water and
place it into its seat. Your ice will be
ready in approximately two hours.
You can easily remove your ice by
slightly twisting the ice container.
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6 Maintenance and cleaning
A Never use gasoline, benzene or
similar substances for cleaning
purposes.
B We recommend that you unplug the
appliance before cleaning.
C Never use any sharp abrasive
instrument, soap, household
cleaner, detergent and wax polish for
cleaning.
C Use lukewarm water to clean the
cabinet of your refrigerator and wipe it
dry.
C Use a damp cloth wrung out in
a solution of one teaspoon of
bicarbonate of soda to 600 mls of
water to clean the interior and wipe it
dry.
B Make sure that no water enters the
lamp housing and other electrical
items.
B If your refrigerator is not going to be
used for a long period of time, unplug
the power cable, remove all food,
clean it and leave the door ajar.
C Check door seals regularly to ensure
they are clean and free from food
particles.
C To remove door racks, remove all the
contents and then simply push the
door rack upwards from the base.
Protection of plastic
surfaces
C Do not put the liquid oils or oil-cooked
meals in your refrigerator in unsealed
containers as they damage the
plastic surfaces of your refrigerator. In
case of spilling or smearing oil on the
plastic surfaces, clean and rinse the
relevant part of the surface at once
with warm water.
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7 Recommended solutions for the problems
Please review this list before calling the service. It might save you time and
money. This list includes frequent complaints that are not arising from defective
workmanship or material usage. Some of the features described here may not
exist in your product.
The refrigerator does not operate
• Is the refrigerator properly plugged in? Insert the plug to the wall socket.
• Is power available to the wall socket? If not, please check main power switch
board circuit breaker/fuse. Please reset circuit breaker and if trips again please
contact a qualified electrician.
Condensation on the side wall of the fridge compartment. (MULTI ZONE, COOL
CONTROL ve FLEXI ZONE)
• Very cold ambient conditions. Frequent opening and closing of the door. Highly
humid ambient conditions. Storage of food containing liquid in open containers.
Leaving the door ajar.
• Switching the thermostat to a colder degree.
• Decreasing the time the door left open or using it less frequently.
• Covering the food stored in open containers with a suitable material.
• Wipe the condensation using a dry cloth and check if it persists.
Compressor is not running
• Safety device for compressor may trip during sudden or interrupted power supply.
It may also trip when the refrigerator has been moved.
• Your refrigerator will start running after approximately 10 minutes. Please call the
service agent if your refrigerator does not startup at the end of this period.
• The fridge is in defrost cycle. This is normal for a full-automatically defrosting
refrigerator. Defrosting cycle occurs periodically.
• Your refrigerator is not plugged into the socket. Make sure that he plug is inserted
tightly to the wall socket.
• Are the temperature adjustments correctly made? There is a power failure. Call
your electricity supplier.
The fridge is running frequently or for a long time.
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• The ambient room temperature may be high.This is quite normal.
• The refrigerator may have just been switched on. Allow sufficient cooling time.
• Large amounts of hot food might have been put in the refrigerator recently. Hot
food causes longer running of the refrigerator until they reach the safe storage
temperature.
• Doors might have been opened frequently or left ajar for a long time. The warm
air that has entered into the refrigerator causes the refrigerator to run for longer
periods.
• Freezer or fridge compartment door might have been left ajar. Check if the doors
are properly closed.
• The refrigerator is adjusted to a very low temperature. Adjust the refrigerator
temperature to a warmer degree and wait until the temperature is achieved.
• Door seal of the fridge or freezer may be soiled, worn out, broken or not properly
seated. Clean or replace the seal. Damaged/broken seal causes the refrigerator to
run for a longer period of time in order to maintain the current temperature.
Freezer temperature is very low while the fridge temperature is sufficient.
• The freezer temperature is adjusted to a very cold temperature. Adjust the freezer
temperature to a warmer degree and check.
Fridge temperature is very low while the freezer temperature is sufficient.
• The fridge temperature is adjusted to a very cold temperature. Adjust the fridge
temperature to a warmer degree and check.
Food kept in the fridge compartment drawers are freezing.
• The fridge temperature is adjusted to a very cold temperature. Adjust the fridge
temperature to a warmer degree and check.
Temperature in the fridge or freezer is too warm.
• The fridge temperature is adjusted to a warm setting. Fridge adjustment has an
effect on the temperature of the freezer. Change the temperature of the fridge or
freezer until the fridge or freezer temperature reaches to a desired level.
• The door might be left ajar. Close the door completely.
• Large amounts of hot food might have been put in the refrigerator recently. Wait
until the fridge or freezer reaches the desired temperature.
• Refrigerator might have been plugged in recently. Cooling down of the refrigerator
completely takes to be reach the desired temperature.
A ticking noise is coming from the refrigerator.
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• This noise is coming from the solenoid valve of the refrigerator. Solenoid valve
functions for the purpose of ensuring coolant passage through the compartment
which can be adjusted to cooling or freezing temperatures, and performing cooling
functions. This is normal and is not fault cause.
The operation noise increases when the refrigerator is running.
• The operating performance characteristics o f the refrigerator may change
according to the changes in the ambient temperature. It is normal and not a fault.
Vibrations or noise.
• The floor is not even the refrigerator rocks when moved slowly. Make sure that the
refrigerator has been levelled.
• The noise may be caused by the items put onto the refrigerator. Such items should
be removed from the top of the refrigerator.
There are noises like liquid spilling or spraying.
• Liquid and gas flows happen in accordance with the operating principles of your
refrigerator. It is normal and not a fault.
There is a noise like wind blowing.
• Fans are used in order to allow the refrigerator to cool efficiently. It is normal and not
a fault.
Condensation on the inner walls of refrigerator.
• Hot and humid weather increases icing and condensation. It is normal and not a
fault.
• The doors are ajar. Make sure that the doors are closed completely.
• Doors might have been opened very frequently or they might have been left open
for along time. Open the door less frequently.
Humidity occurs on the outside of the refrigerator or between the doors.
• The weather may be humid. This is quite normal in humid weather. When the
humidity is less, condensation will disappear.
Bad odor inside the refrigerator.
• Inside of the refrigerator must be cleaned. Clean the inside of the refrigerator with a
sponge, warm water or carbonated water.
• Some containers or packaging materials might be causing the smell. Use a different
container or different brand packaging material.
The door(s) is (are) not closing.
• Food packages may prevent the door’s closing. Reposition the packages that are
obstructing the door.
• The refrigerator is not correctly levelled on the floor and it might be rocking when
slightly moved. Adjust the elevation screws.
Crispers are stuck.
• The food might be touching the ceiling of the drawer. Rearrange food in the drawer.
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8 Beko Customer Care
Before you call Beko for service or assistance...
Refer to your User Guide and check the following:
1. Your Appl iance is correctly installed.
2. Your Appliance is connected to power.
3. You are familiar with its normal mode of operation
4. You have read the ‘Recommended solutions for the problems’
If after checking the points above, the problem still exists, please call our Beko
Customer Care hotline as listed below:-
If calling from Australia....
Beko Customer Care and talk to one of our consultants.
Toll Free Toll Free 1300AUBEKO 1300 282 356
Email:Beko.care@Beko.com * Fax: (07) 55493546
If calling from New Zealand....
Beko Customer Care and talk to one of our consultants.
Toll Free 0800NZBEKO 0800 69 2356
Email: Beko.care@Beko.com * Fax: (+617) 55493546
* If you contact us by Email please provide the following details:
Your name and Address
Date of Purchase
Model Number
Serial Number
Complete description of the problem or request
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www.beko.com.au
57 0347 0000/AC
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