OWNER’S MANUAL
Installation & Operation
Serial No.
Safety & Warranty Warnings ……………………………………………… 01
Parts List …………………………………………………………………………… 02
BT1000 Electronics Quick Reference Guide ……………………… 03
BT2000 Electronics Quick Reference Guide ……………………… 04
BT3000 Electronics Quick Reference Guide ……………………… 05
BT4000 Electronics Quick Reference Guide ……………………… 06
Installation Guide ……………………………………………………………… 07
BT1000/BT2000 Remote Control Intructions…………………… 08
BT3000 Remote Control Intructions………………………………… 09
BT4000 Remote Control Intructions………………………………… 10
Setting Programmable Positions and Pairing Remote………… 11
Synchronizing Two Bases…………………………………………………… 12
Headboard Bracket Installation Guide ……………………………… 13
Troubleshooting ………………………………………………………………… 14
Table of Contents
Customer Service: 1-855-430-8943
READ THE FOLLOWING INFORMATION CAREFULLY BEFORE USING THIS PRODUCT
If unable to understand warnings, cautions, and/or instructions, contact the dealer or technical personnel
if applicable, before attempting to use the equipment. Otherwise, injury or damage may result.
SAFETY WARNINGS:
• Do not use bed outdoors.
• Do not use bed near explosives.
• Using bed with oxygen administering equipment other than the
nasal masked type creates a possible re hazard.
• When using nasal or masked type administering equipment, route
and secure oxygen or air tubing properly to ensure that tubing does
not become entangled or damaged during normal operation of the
bed.
• Use caution when having liquids in or around the bed to ensure no
spilling occurs. In case of spillage, stand in a dry, clean area of the
oor and unplug the bed immediately. Clean up spill and allow the
area around bed to dry thoroughly before using the electric controls
again. Do not eat or drink hot liquids while operating the bed.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instructions concerning use of the appliance by a
person responsible for their safety.
• Do not allow children or individuals with disabilities to operate the
bed without adult supervision.
• Do not allow any person or pet under the bed at any time.
• During bed operation, make sure body is positioned within the
connes of the bed. Do not place extremities over the sides of the
bed when operating bed functions.
WARRANTY WARNINGS:
Do not open or tamper with control box, motors, or remote (with the
exception of battery compartments). The warranty will be void if the
internal workings of these components are tampered with.
Product Rating:
The motors are not designed to operate continuously for more than
[2] minutes in an [18] minute time period or approximately 10% duty
cycle. Attempting to circumvent or exceed this rating will shorten the
life expectancy of the foundation and may void the warranty.
Operating Information:
• After power foundation assembly is completed, operate remote
control to ensure proper functions.
• Keep moving parts free of obstruction during bed operation
(including sheets, clothing, tubing, wiring, and products using electric
power cords).
• Distribute body weight evenly over bed surface. Do not place entire
weight on head or foot sections of the bed, during repositioning and
entering or exiting bed.
Hospital Use Disclaimer:
This power foundation is designed for residential use only. It is
not approved for hospital use and does not comply with hospital
standards.
Weight Limits:
This product is not rated to support weights in excess of 750 pounds
inclusive of the mattress and bedding. The bed will structurally
support this weight, provided it is evenly distributed across the
foundation. The power foundation is not designed to support or
lift this amount in the head or foot sections alone. Exceeding this
weight restriction could damage the bed and/or cause injury and will
void the warranty.
FCC COMPLIANCE:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
To comply with the FCC RF exposure requirements, no change to the antenna or the device is permitted. Any change to the antenna or the
device could result in the device exceeding the RF exposure requirement and void user’s right to operate the device.
RADIO FREQUENCY: 2.4 GHz
—01—
Safety & Warranty Warnings
Customer Service: 1-855-430-8943
All electronics and components that need to be installed are located in boxes under the foundation or
attached to the frame. Before discarding the packing materials, ensure that all the parts are accounted for.
OPTIONAL EQUIPMENT (NOT INCLUDED)
(2) 9-Volt Batteries Socket and Crescent Wrench
Actual product appearance and functionality may vary from photographs.
—02—
Accessories Box
Headboard Bracket Box
(1) Hand Control
(4) 9" adjustable legs
(2) T Brackets
(4) Short Bolts
(8) Long Bolts
(12) Nuts
(1) Power Supply
(1) Power Cord
(2) AAA Batteries
(2) Headboard Brackets
Parts List
Customer Service: 1-855-430-8943
—03—
BT1000 Electronics Quick Reference Guide
BT1000 WIRELESS OVERVIEW
Remote
Power Cord
Power Supply
Paring Button
Control Box
Control Box
Head Motor
Head Motor
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BT2000 WIRELESS OVERVIEW
—04—
Foot Motor
Remote
Foot Motor
Power Cord
Power Supply
Paring Button
Control Box
Control Box
Head Motor
Head Motor
BT2000 Electronics Quick Reference Guide
Customer Service: 1-855-430-8943
BT3000 WIRELESS OVERVIEW
—05—
Foot Motor
Foot Motor
Power Cord
Power Supply
Paring Button
BT3000 Electronics Quick Reference Guide
r
Control Box
Remote
Head Motor
Head Massage Motor
Foot Massage Motor
LED Light
USB Ports
r
USB Ports
Head Massage Motor
Head Motor
Control Box
LED Light
Foot Massage Motor
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Customer Service: 1-855-430-8943
BT4000 Electronics Quick Reference Guide
BT4000 WIRELESS OVERVIEW
Power Cord
Power Supply
Paring Button
r
Control Box
Remote
Head Motor
Head Massage Motor
Foot Massage Motor
LED Light
USB Ports
Head Motor
Head Massage Motor
LED Light
USB Ports
Foot Motor
Foot Massage Motor
Headrest Motor
Headrest Motor
Control Box
Foot Motor
—06—
Two people are required to set up the foundation.
STEP 1
STEP 2
STEP 3
Place the foundation box in a
desired location with the bottom
of the box facing up.
Remove the binding straps and
packing materials, making sure
not to puncture the box with any
sharp objects.
Remove the foundation from the box, keeping the bottom of the
foundation facing upward for easier access to the bed's components.
To install the legs, thread the
bolt of the leg to the nut on
the foundation frame, and
tighten by hand. DO NOT
OVERTIGHTEN.
STEP 6
STEP 9
STEP 7
STEP 8
Uncoil the power cord and connect it to the
power supply.
Locate the mattress retainer bar brackets.
Slide the left side of the mattress retainer bar into the bracket. Pull
the retainer bar to the opposite bracket and secure the right side.
Carefully ip the foundation over onto its legs.
Important: Two people are required to move the foundation.
Do not drag across the oor. Do not rest frame on its side;
excessive pressure may damage the legs.
Ensure that batteries are correctly
installed.
NOTE: To avoid damage to the foundation,
always open the carton while the bed is in the at
position.
—07—
STEP 4
STEP 5
Locate the power supply
and install (2) 9-volt batteries (not
included).
Uncoil the input power cord
(connected to the control box’s
power port) and plug it into the
power supply.
Installation Guide
Customer Service: 1-855-430-8943
Lifts and
Lowers Foot
ADJUST
ADJUST
ONE TOUCH BUTTON
ONE TOUCH BUTTON
BT1000
BT2000
The HEAD arrows lift and lower the head section of the
foundation.
The HEAD arrows lift and lower the head section of the
foundation.
One touch FLAT preset position.
One touch FLAT preset position.
One touch memorized position.
One touch memorized position.
One touch ash light on/off.
One touch ash light on/off.
The FOOT arrows lift and lower the foot section of the
foundation.
—08—
Flat
Position
Flat
Position
Lifts and
Lowers Head
Lifts and
Lowers Head
Memory
Position
Memory
Position
Flash
Light on/off
Flash
Light on/off
Flash Light
Flash Light
BT1000/BT2000 Remote Control Intructions
Customer Service: 1-855-430-8943
BT3000 Remote Control Intructions
BT3000
TV Preset Positon
Flash Light
Lifts and Lowers
Head
Memory Positions
Head Massage On
(3 intensities)
Head and Foot
Massage Timer/Stop
Button
Lounge Preset Positon
Zero-G Preset Positon
Lifts Head & Foot
Lifts and Lowers Foot
Lowers Head & Foot
Flat Button
10,20,30 Minute Massage
Timer Light
Foot Massage on (3 intensities)
Under Bed LED ON/OFF
Massage Modes Select (5 modes)
Flash Light ON/OFF
The HEAD arrows lift and lower
the head section of the base.
One touch TV preset position.
One touch LOUNGE preset position.
One touch ZG preset position.
One touch FLAT preset position.
One touch under bed LED light on/off.
One touch programmable preset
position.
The button will turn on the head
massage. Cycle through 3 intensities.
The button will turn on the foot
massage. Cycle through 3 intensities.
The button will change the massage
modes. Cycle through 5 intensities.
The button will select a 10, 20 ro 30
mintue setting. Pressing a fourth time
will turn off massage.
The ligh on the top of the remote
indicates a 10,20 or 30(backlit of
10&20 MIN on) minute timer setting.
The FOOT arrows lift and lower
the foot section of the base.
The double arrows lift and lower
the head & foot section of the base.
Press and hold the button, ash light
will be on.
ADJUST ONE TOUCH BUTTONS MASSAGE FEATURE
—09—
Customer Service: 1-855-430-8943
BT4000 Remote Control Intructions
BT4000
TV Preset Positon
Flash Light
Lifts and Lowers
Head
Memory Positions
Head Massage On
(3 intensities)
Head and Foot
Massage Timer/Stop
Button
Lounge Preset Positon
Zero-G Preset Positon
Lifts Headrest
Lifts and Lowers Foot
Lowers Headrest
Flat Button
10,20,30 Minute Massage
Timer Light
Foot Massage on (3 intensities)
Under Bed LED ON/OFF
Massage Modes Select (5 modes)
Flash Light ON/OFF
The HEAD arrows lift and lower
the head section of the base.
One touch TV preset position.
One touch LOUNGE preset position.
One touch ZG preset position.
One touch FLAT preset position.
One touch under bed LED light on/off.
One touch programmable preset
position.
The button will turn on the head
massage. Cycle through 3 intensities.
The button will turn on the foot
massage. Cycle through 3 intensities.
The button will change the massage
modes. Cycle through 5 intensities.
The button will select a 10, 20 ro 30
mintue setting. Pressing a fourth time
will turn off massage.
The ligh on the top of the remote
indicates a 10,20 or 30(backlit of
10&20 MIN on) minute timer setting.
The FOOT arrows lift and lower
the foot section of the base.
The headreat lift and lower
the headreat section of the base.
Press and hold the button, ash light
will be on.
ADJUST ONE TOUCH BUTTONS MASSAGE FEATURE
—10—
Press and hold and simultaneously, then press and hold the
button on the cord of control box for 3 seconds until your hear 2
beeps sound, the remote is then paired.
Press and hold and simultaneously, then press and hold the
button on the cord of control box for 3 seconds until your hear 2 beeps
sound, the remote is then paired.
For BT1000
For BT2000/BT3000
SETTING PROGRAMMABLE POSITIONS
PAIRING REMOTE
The wireless power bed has a programmable feature that allows you to save custom positions.
Please read all the instructions below before setting your custom presets on the remote.
STEP 1
STEP 2
STEP 3
Adjust the head and foot to your desired position.
To adjust the saved position, repeat steps 1 and 2 and the new
position will be saved.
STEP 1
Make sure the batteries work ne. Replace
them when needed.
The original remote that comes in the box is already paired to the foundation. No further action is required.
In the event that the remote is not paired with the foundation, follow the steps below.
Press and hold the at button rst, then
press and hold memory button for 5
seconds until the buttons' lights are ashing.
The position is then saved.
STEP 3
STEP 2
Plug the power cord to
the power source.
Paring Button
Paring Button
Setting Programmable Positions and Pairing Remote
—11—
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SYNCHRONIZING TWO BASES
If simultaneous operation of two foundations is desired, please read paring remotes instructions on page 11.
STEP 1
STEP 4
STEP 2
STEP 3
Plug A and B bases to power source.
Pair remote A to Base B, then base A and base B can be
simultaneous operated by Remote A.
Make sure remote A was already paired to Base A and Remote B
was paired to Base B. If not, please paring them by following the
pairing remote instructions on page 11.
Synchronizing Two Bases
Remote A
Remote B
Base B
Base A
Base B
Base A
P
a
irin
g
Remote A
Set Remote B operate both bases too.
For BT1000 (one motor bed)/BT2000, only one remote can control both bases.
Note: If you want to operate the beds separately, only need to use another remote to be paired to one of the beds.
For BT3000/BT4000, please follow the instuctions below.
Press and hold head down and foot down buttons on remote B, The ash light will be on for 10 seconds. Meanwhile press and hold head up
and foot up buttons on Remote A, the learning process is successful when the ashlight on remote B starts to ash. Now both remotes will
be able to operate both beds simultaneously.
Note: If you want to operate the beds separately, for BT3000, press and hold and on remote B, for BT4000, press and hold and
on remoteB, then the ash light will be on, and the remote B has been separated from the remote A.
Remote B
Light on
Remote B
Remote A
Light Flashing
Remote B
—12—
Customer Service: 1-855-430-8943
Headboard brackets are an optional accessory and are not included.
A 1/2'' (13 mm) socket and 1/2'' (13 mm) crescent wrench are necessary to complete installation.
HEADBOARD BRACKET COMPONENTS
STEP 1
STEP 3
STEP 2
The headboard bracket will have 2 long slots to accomodate any
frame type. Align the appropiate slots on the bracket with the holes
on the bed. Use long bolts and nuts to secure the bracket. Make
sure the bolts are tight.
You may now connect your headboard to the attachment plates using the remaining short bolts and nuts to secure it to the brackets. The heads
of the bolts will face outward. Use a 1/2" (13 mm) socket and 1/2" (13 mm) wrench to tighten the bolts.
To put the T-Bracket and Headboard Bracket together, you will
need (2) short bolts and (2) nuts. Slip the bolts through the holes
from T-Bracket to Headboard Bracket with the head of bolt facing
outward. Use 1/2'' (13mm) socket and 1/2'' (13mm) wrench to
tighten the bolts.
—13—
(2) Headboard Brackets (2) T-Brackets (4) Short Bolts (12) Nuts (8) Long Bolts
Headboard Bracket Installation Guide
Customer Service: 1-855-430-8943
In the event that the power foundation fails to operate, assess the symptoms and possible solutions
provided in the chart below.
SYMPTOMS SOLUTIONS
Remote control illuminates and appears to be operable, but will not
activate bed.
Head or foot section will elevate, but will not return to the horizontal
(at) position.
No features of the power foundation will activate.
Wireless remote will not illuminate. Replace the batteries in the wireless remote.
Verify that the power cord is plugged into a working, grounded
electrical outlet. Test the outlet by plugging in another working
appliance.
Program the remote control (see the Setting Programmable Positions
and Pairing Remote section of this manual for programming
procedures).
Unplug the power cord, wait 30 seconds and plug back to reset
electronic components.
The surge protection device or the electrical outlet may be defective.
Test the outlet by plugging in another working appliance.
Verify that the connector on the wired remote control is securely
attached to the control box.
Bed mechanism may be obstructed. Elevate bed and check for
obstruction. Remove obstruction.
Head section may be too close to the wall.
Headboard may be too close to the edge of the mattress. Verify
that there is enough distance between the headboard brackets and
mattress. Adjust if required.
—14—
Troubleshooting
Customer Service: 1-855-430-8943
—15—
In the event that the power foundation fails to operate, assess the symptoms and possible solutions
provided in the chart below.
SYMPTOMS SOLUTIONS
Head & Foot lift function has minor interference durling operation.
Excessive massage motor noise.
A clicking noise is heard under the bed when raising or lowering.
Massage motor overheats or stops.
Check batteries in wireless remote control, replace with two (2) new
AAA batteries if necessary.
Make sure that you are following the duty cycle of the motors (do
not operate more than two minutes over a 20-minute period, or
approximately 10% duty cycle).
Press the lift buttons squarely and accurately.
Wireless remote control may be experiencing common Radio
Frequency Interference from other radio transmitting devices. Wait
several seconds, and then try pressing appropriate button again, See
FCC Compliance Statement on page 1 of this guide.
If the bed is located on hard surface ooring, place carpet pieces or
rubber pieces (not included) under each leg.
Using the wireless remote control, elevate the head, foot or neck
section a short distance to realign the lift/lower mechanisms with the
bed support platform.
Verify that your Nisco Power Foundation is not positioned against a
wall, nightstand, or other object that may cause the vibration or noise.
If the Nisco Power Foundation is installed over a bed frame, verify
that the massage motors are not causing the bed frame (or bed
frame components) to vibrate.
Verify that the headboard attachment hardware is properly tightened
(if used).
This is normal. The lift motor relays “click” when they are engaged.
No action is erquired.
If the vibration motor overheats, the thermal protection will turn the
motor off. Wait 30 minutes, turn the massage back on. If it does not
come on, turn it off and report the situation to customer service.
Troubleshooting
Customer Service: 1-855-430-8943
Customer Service: 1-855-430-8943
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