Beckman Coulter Power Express Instructions For Use Manual

Instructions for Use

Power Express Inlets and Outlets Modules

For In Vitro Diagnostic Use

B31451AE
May 2018

Beckman Coulter, Inc.
250 S. Kraemer Blvd.
Brea, CA 92821 U.S.A.

Instructions for Use

EC REP

Power Express Inlets and Outlets Modules

PN B31451AE (May 2018)

©

2018 Beckman Coulter, Inc.

All Rights Reserved.

Trademarks

Beckman Coulter, the stylized logo, and the Beckman Coulter product and service marks mentioned
herein are trademarks or registered trademarks of Beckman Coulter, Inc. in the United States and other
countries.

All other trademarks are the property of their respective owners.

Find us on the World Wide Web at:

www.beckmancoulter.com

Beckman Coulter Eurocenter S.A.
22, rue Juste-Olivier
Case Postale 1044
CH -1260 Nyon 1, Switzerland
Tel: [phone]

Rx Only
Original Instructions

Revision History

These instructions apply to Power Express systems with the software version listed in this
document, as well as previous software versions. When a subsequent software version
changes the information in this document, a new issue will be released.

B31451AE, 5/2018

• Software version 3.5

Changes:

• Updated the Safety Notice section

• Added a symbols glossary to address changes to global labeling requirements and
identify the symbols that relate to product identification, classification, cautions, and
warnings.

Chapter 1, Inlet and Outlet Module Description

• Added the Inlet – Internal View figure

• Updated the Inlet Rack Type section

• Updated the Dynamic Inlet Error Lane section

• Added the Error Lane - Internal (Top) View with Tube Detection System figure

• Added the Bulk Inlet Module section

• Updated the Outlet Module section

• Updated the Outlet Racks section

B31451AE

Chapter 2, Inlet and Outlet Module Procedures

• Updated the Introduction section

• Updated the Load Sample Tubes into the Inlet Racks section

• Updated the Rack Type Abbreviations table

• Updated the Selecting Remap Destination at the Inlet Control Panel (V3.0 and Later)
section

• Added the Selecting Inlet Module Priority section

• Updated the System-Initiated Rack Change section

• Added the Mirror Cleaning section

Chapter 3, Error Recovery Procedures

• Updated the Power Express Module Function Code Definitions table

• Updated the General Error Recovery section

• Updated the Bypass a Module Procedure section

• Updated the Stop Button Recovery section

• Added the Bulk Inlet Module Error Recovery Procedure

• Added the Tube Held Recovery Procedure

• Updated Inlet Module Error Recovery Procedure

iii

Revision History

• Updated the Error Lane Module Error Recovery Procedure

• Updated the Outlet Module Error Recovery Procedure

• Updated the T-Lane Module Error Recovery Procedure

Chapter 4, Troubleshooting

• Updated the Error Lane Error Codes

• Added the Bulk Inlet Error Codes

• Updated the Outlet Error Codes

• Updated the T Lane Error Codes

• Updated the Inlet (without Bulk Inlet option) diagram

• Added the Inlet with Bulk Inlet Option diagram

• Added the Inlet Tube Seating Mechanism diagram

• Added the Error Lane - Tube Detection System diagram

• Added the Bulk Inlet Conveyor Diagram (1 of 2) diagram

• Added the Bulk Inlet Conveyor Diagram (2 of 2) diagram

• Added the T-Lane (6 Diverter) diagram

• Added the Optional Track Sensor Diagram

B31451AD, 07/2016

Cennexus software version 3.0

Line Control software version 3.0

Updated EC Rep address

Updated Safety Notice

Updated Connections:

• Dynamic Inlet Module

• Outlet Module

Added new procedure:

• Selecting Remap Destination at the Inlet Control Panel (V3.0 only)

• Error Lane Module Error Recovery Procedure

• T-Lane Module Error Recovery Procedure

Updated existing procedures:

• Load Sample Tubes into the Inlet Racks

• Load Racks into the Inlet Module

— System-Initiated Rack Change
— Operator-Initiated Rack Change

• Remove Sample Tubes from the Error Lane

• Unload the Outlet Module

— System-Initiated Rack Change
— Operator-Initiated Rack Change

• Error Recovery General Information

iv B31451AE

— Inlet, Outlet and Error Lane Function Codes
— Function Code Procedure
— General Error Recovery
— Stop Button Recovery

• Inlet and Outlet Module Recovery Procedures

— Inlet Module Error Recovery Procedure
— Outlet Module Error Recovery Procedure

Updated Error and Function codes

Updated/Added diagrams

B31451AC, 07/2015

Cennexus software version 2.0

Line Control computer software version 2.00

Revision History

Updated the System-Initiated Rack Change procedure for inlet and the outlet.

Updated the Stop Button Procedure.

Added the T-Lane Error Code and diagram.

B31451AB, 11/2014

Cennexus software version 1.1

Line Control computer software version 1.00

Replaced the cover and copyright page with new requirements.

Initial Issue, B31451AA, 12/2013

Cennexus software version 1.1

Line Control computer software version 1.00-R04

B31451AE v

Revision History

vi B31451AE

Warranty and Service

Subject to the below exceptions and conditions, Beckman Coulter warrants to you that (i)
the Equipment will perform in all material respects in accordance with the applicable
operator manuals, which are available at the Beckman Coulter website, for 12 months upon
validation by Beckman Coulter, (ii) Beckman Coulter reagents provided under this
Agreement will conform and perform in all material respects in accordance with the
applicable labeling for the lesser of the expiration date set forth on such label or 12 months
from the delivery date if no date is specified on such label and (iii) Services will be
performed in a workmanlike manner. If a Product defect develops under normal and
proper use during the warranty period, Beckman Coulter will, at Beckman Coulter's option,
and without charge, either repair, during Beckman Coulter's normal business hours, or
replace the non-conforming Product. Your exclusive remedy for missing or defective
Products will be, at Beckman Coulter's option, the repair or replacement by Beckman
Coulter of the Products. The original warranty period will be in effect on any repaired or
replaced Products. If Beckman Coulter replaces any part under this warranty or as a result
of any Services performed, Beckman Coulter will own the replaced part. Your exclusive
warranty for Services not performed in a workmanlike manner will be re-service of the
applicable instrument. If a third party manufactured product is supplied to you pursuant to
this Agreement (such as software, printers, or personal computers), Beckman Coulter
assigns to you any rights that may exist under the warranty provided by the manufacturer.
Beckman Coulter does not, however, warrant the performance of the third party
manufactured product or provide any remedy for failure of the third party product to
perform. Your exclusive remedy is any remedy that may exist under the warranty rights
passed through to you under this section.

B31451AE

THE WARRANTIES IN THIS SECTION ARE PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, AND ARE YOUR EXCLUSIVE REMEDIES RELATING
TO PERFORMANCE OF THE PRODUCTS OR SERVICES. BECKMAN COULTER DISCLAIMS
ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY WARRANTY ABOUT
THE MERCHANTABILITY OF THE PRODUCTS, INFRINGEMENT OR THEIR FITNESS FOR A
PARTICULAR PURPOSE. IF ANY IMPLIED WARRANTIES APPLY AS A MATTER OF LAW,
THEY ARE LIMITED IN DURATION TO THE LENGTH OF THE TERM OF THE CUSTOMER
AGREEMENT.

Please refer to the Customer Agreement for additional terms and conditions.

vii

Warranty and Service

viii B31451AE

Read all product manuals and consult with Beckman Coulter-trained personnel before you
operate the system. Do not perform any procedure before you carefully read all
instructions. Always follow the product labels and the recommendation from the
manufacturer. For more information, contact Beckman Coulter.

Alerts for Warning, Caution, Important, Note, and Tip

Warning

Warning indicates a potentially hazardous situation which, if not avoided, could
cause death or serious injury. Warning can indicate the possibility of erroneous data
that could cause an incorrect diagnosis.

Caution

Caution indicates a potentially hazardous situation which, if not avoided, can cause
minor or moderate injury. Caution can also alert against unsafe practices, or indicate
the possibility of erroneous data that could cause an incorrect diagnosis.

Safety Notice

B31451AE

Important

Important indicates important information to follow.

Note

Note indicates notable information to follow.

Tip

Tip indicates information to consider.

ix

Safety Notice

General Warnings and Cautions

General Warnings and Cautions

Warning

Do not use the equipment in a manner not specified by Beckman Coulter, Inc., as the
protection provided by the equipment can be impaired.

Warning

Each sample tube processed by the system must have a unique sample ID and
readable bar code label. The system sends sample tubes with duplicate sample IDs to
the Error Lane. Damaged or unreadable bar code labels cause errors.

If you load multiple sample tubes with the same sample ID on the automation system
and on a connected analyzer at the same time, the system can send duplicate results
to the LIS. Contact your Beckman Coulter Representative for suggestions to
implement unique sample ID labeling.

Caution

To reduce risk of personal injury, operate the system only with all covers in place.

Caution

Do not load or view the Instructions for Use PDF files onto any computer connected
to the automation system. Failure to follow this caution can reduce computer
processing speed and system performance.

Caution

Use only the approved Power Express parts and supplies as listed in the Power
Express General System Operation IFU, Appendix B. Use only the approved sample
tubes as noted in the Power Express General System Operation IFU, Operational
Overview.

Electromagnetic Wave and Noise Precautions

This In Vitro diagnostic (IVD) equipment complies with the emission and immunity
requirement described in IEC 61326-2-6.

Caution

This equipment has been designed and tested to CISPR 11 Class A. In a domestic
environment, it could cause radio interference, in which case, you might need to take
measures to mitigate the interference.

x B31451AE

Hardware Labels

Biohazard Label

This label indicates a caution to operate only with all covers in position to decrease risk of
personal injury or biohazard.

Safety Notice

Hardware Labels

It is advised that before operation of the device, the electromagnetic environment be
evaluated. Do not use this device near sources of strong electromagnetic radiation
(for example, unshielded intentional RF sources), as they could interfere with the
correct operation.

Please Hold This Portion Label

This label, located on the drawer in the Dynamic Inlet and Outlet modules and the top cover
of the centrifuge, indicates the most stable position to hold the drawer or cover.

Safety Door Unlock Button Label

This label indicates an unlock button that unlocks a door when you press it.

Caution, Close Door Label

This label warns you to close the printer rear door before you close the aliquot label
drawer.

Moving Parts Label

This label indicates moving parts that can pinch or crush. This label is found in several
locations.

B31451AE xi

Safety Notice

Compliance and Certification Markings

Caution parts move automatically.

While the system is in operation, do not touch or go close to any moving parts. Close
protective guards and covers during operation. Failure to close covers correctly can cause
injury or incorrect results.

Power On Label

This label indicates the location of the Power On button in the Centrifuge module.

Pneumatic Label

This label indicates a caution that the Inlet module works under a pressure of 0.7 mpa (100
PSI).

Compliance and Certification Markings

These labels and materials declaration table (the Table of Hazardous Substance's Name and
Concentration) meet People's Republic of China Electronic Industry Standard SJ/
T11364-2006 "Marking for Control of Pollution Caused by Electronic Information
Products" requirements.

Recycling Label

This label is required in accordance with the Waste Electrical and Electronic Equipment
(WEEE) Directive of the European Union. The presence of this label indicates that:

1. the device was put on the European Market after August 13, 2005 and

2. the device is not to be disposed of via the municipal waste collection system of any
member state of the European Union

xii B31451AE

Customers must understand and follow all laws regarding the correct decontamination and
safe disposal of electrical equipment. For Beckman Coulter products bearing this label,
contact your dealer or local Beckman Coulter office for details on the take-back program
that facilitates the correct collection, treatment, recovery, recycling and safe disposal of
these products.

For the Japan Market:

This system is considered an industrial waste, subject to special controls for infectious
waste. Prior to disposal of the system, refer to the "Waste Disposal and Public Cleaning
Law" for compliance procedures.

cNRTLus Certification Mark

This symbol indicates recognition by a Nationally Recognized Testing Laboratory (NRTL)
that the instrument has met the relevant product safety standards for the United States and
Canada.

Safety Notice

Compliance and Certification Markings

OSHA, CEC

CE Marking

The CE marking indicates that a product has been assessed before being placed on the
market, and has been found to meet the applicable directives relating to the European
Union safety, health, and environmental protection requirements.

RoHS Caution Symbol

This symbol indicates that this electronic information product contains certain toxic or
hazardous elements, and can be used safely during its environmental protection use period.
The number in the middle of the logo indicates the environmental protection use period (in
years) for the product. The outer circle indicates that the product can be recycled. The logo
also signifies that the product should be recycled immediately after its environmental
protection use period has expired. The date on the label indicates the date of manufacture.

These labels and materials declaration table (the Table of Hazardous Substance's Name and
Concentration) meet People's Republic of China Electronic Industry Standard SJ/
T11364-2006 Marking for Control of Pollution Caused by Electronic Information Products

requirements.

B31451AE xiii

Safety Notice

Symbols Glossary

RCM Symbol

This symbol indicates compliance with the Australian Communications Media Authority
(ACMA) requirements (safety and EMC) for Australia and New Zealand.

Symbols Glossary

Symbols GlossaryTable 1

Symbol Symbol Title, Symbol Meaning, and Symbol Reference

Title of Symbol: Manual Control

Meaning of Symbol: To identify a manually operated control.

Standard Number, Title of Standard, and Symbol Reference Number: ISO

7000: Graphical symbols for use on equipment - Registered symbols, #0096

Supplemental Product-Specific Manufacturer Information

This symbol can also indicate to grasp the device in the manner indicated
by the symbol.

Title of Symbol: Caution

Meaning of Symbol: Indicates the need for the user to consult the
instructions for use for important cautionary information such as warnings
and precautions that cannot, for a variety of reasons, be presented on the
medical device itself.

Standard Number, Title of Standard, and Symbol Reference Number: ISO

15223-1. Medical devices - Symbols to be used with medical device labels,
labelling and information to be supplied - Part 1: General Requirements.
#5.4.4

Title of Symbol: In vitro diagnostic medical device

Meaning of Symbol: Indicates a medical device that is intended to be used
as an in vitro diagnostic medical device.

Standard Number, Title of Standard, and Symbol Reference Number: ISO

15223-1: Medical devices. Symbols to be used with medical device labels,
labelling and information to be supplied. General requirements, clause 5.5.1

xiv B31451AE

Safety Notice

Symbols Glossary

Table 1

Symbols Glossary (Continued)

Symbol Symbol Title, Symbol Meaning, and Symbol Reference

Title of Symbol: Warning; Biological hazard

Meaning of Symbol: To warn of a biological hazard.

Standard Number, Title of Standard, and Symbol Reference Number: IEC

60878. Graphical Symbols for electrical equipment in medical practices.
#7010-W009

Supplemental Product-Specific Manufacturer Information

This label indicates a caution to operate only with all covers in position to
decrease risk of personal injury or biohazard.

This label indicates the use of biohazardous materials in the area. Use
caution when working with possible infectious samples.

Wear Personal Protective Equipment (PPE) such as gloves, eye shields, and
lab coats. Handle and dispose of biohazardous materials according to your
laboratory procedures.

Title of Symbol: Warning; Crushing of hands

Meaning of Symbol: To warn of a closing motion of mechanical parts of
equipment

Standard Number, Title of Standard, and Symbol Reference Number: ISO

7010. Graphical Symbols for electrical equipment in medical practices.
#W024

Supplemental Product-Specific Manufacturer Information

Use caution to avoid injury to hands when close to equipment with moving
mechanical parts.

Title of Symbol: Consult instructions for use

Meaning of Symbol: Indicates the need for the user to consult the
instructions for use.

Standard Number, Title of Standard, and Symbol Reference Number: ISO

15223-1. Medical devices - Symbols to be used with medical device labels,
labelling and information to be supplied - Part 1: General Requirements.
#5.4.3

B31451AE xv

Safety Notice

Symbols Glossary

Table 1

Symbols Glossary (Continued)

Symbol Symbol Title, Symbol Meaning, and Symbol Reference

Title of Symbol: Date of Manufacture

Meaning of Symbol: To indicate the date when the medical device was
manufactured.

Standard Number, Title of Standard, and Symbol Reference Number: ISO

15223-1. Medical devices - Symbols to be used with medical device labels,
labelling and information to be supplied - Part 1: General Requirements.
#5.1.3

Title of Symbol: Authorised representative in the European Community

Meaning of Symbol: Indicates the authorized representative in the
European community.

Standard Number, Title of Standard, and Symbol Reference Number: ISO

15223-1. Medical devices - Symbols to be used with medical device labels,
labelling and information to be supplied - Part 1: General Requirements.
#5.1.2

Title of Symbol: Manufacturer

Meaning of Symbol: Indicates the medical device manufacturer as defined
in EU Directives 90/385/ EEC, 93/42/EEC and 98/79/EC.

Standard Number, Title of Standard, and Symbol Reference Number: ISO

15223-1. Medical devices - Symbols to be used with medical device labels,
labelling and information to be supplied - Part 1: General Requirements.
#5.1.1

Supplemental Product-Specific Manufacturer Information

This symbol identifies who the legal manufacturer of the product is.

Title of Symbol: Unlocking

Meaning of Symbol: To identify on a control that a function is not locked or
to show the unlocked status.

Standard Number, Title of Standard, and Symbol Reference Number: IEC

60417: Graphical symbols for use on equipment - Overview and application,
#5570

xvi B31451AE

Safety Notice

Symbols Glossary

Table 1

Symbols Glossary (Continued)

Symbol Symbol Title, Symbol Meaning, and Symbol Reference

Title of Symbol: Stand-by

Meaning of Symbol: To identify the switch or switch position by means of
which part of the equipment is switched on in order to bring it into the
stand-by condition, and to identify the control to shift to or to indicate the
state of low power consumption.

Each of different states of power consumption may be indicated using a
corresponding colour.

Standard Number, Title of Standard, and Symbol Reference Number: IEC

60417: Graphical symbols for use on equipment - Overview and application,
#5009

Supplemental Product-Specific Manufacturer Information

This symbol indicates the on and off button for the device.

Title of Symbol: "OFF" (power)

Meaning of Symbol: To indicate disconnection from the mains, at least for
mains switches or their positions, and all those cases where safety is
involved.

Standard Number, Title of Standard, and Symbol Reference Number: IEC

60417: Graphical symbols for use on equipment - Overview and application,
#5008

Supplemental Product-Specific Manufacturer Information

This symbol indicates the off position.

Title of Symbol: "ON" (power)

Meaning of Symbol: To indicate connection to the mains, at least for mains
switches or their positions, and all those cases where safety is involved.

Standard Number, Title of Standard, and Symbol Reference Number: IEC

60417: Graphical symbols for use on equipment - Overview and application,
#5007

Supplemental Product-Specific Manufacturer Information

This symbol indicates the on position.

B31451AE xvii

Safety Notice

Symbols Glossary

Table 1

Symbols Glossary (Continued)

Symbol Symbol Title, Symbol Meaning, and Symbol Reference

Title of Symbol: Catalogue Number

Meaning of Symbol: Indicates the manufacturer's catalogue number so that
the medical device can be identified.

Standard Number, Title of Standard, and Symbol Reference Number: ISO

15223-1. Medical devices - Symbols to be used with medical device labels,
labelling and information to be supplied - Part 1: General Requirements.
#5.1.4

Title of Symbol: Serial number

Meaning of Symbol: Indicates the manufacturer's serial number so that a
specific medical device can be identified.

Standard Number, Title of Standard, and Symbol Reference Number: ISO

15223-1. Medical devices - Symbols to be used with medical device labels,
labelling and information to be supplied - Part 1: General Requirements.
#5.1.7

Title of Symbol: Stop

Meaning of Symbol: To identify the control or the indicator to stop the
active function.

Standard Number, Title of Standard, and Symbol Reference Number: IEC

60417: Graphical symbols for use on equipment - Overview and application,
#5110A

Supplemental Product-Specific Manufacturer Information

This symbol indicates a stop button.

Title of Symbol: Cooling Unit

Meaning of Symbol: Denotes the cooling unit.

Title of Symbol: Driver Box

Meaning of Symbol: Denotes the driver box.

Title of Symbol: Made in Japan

Meaning of Symbol: This symbol indicates the country that the product was
manufactured.

Title of Symbol: RxOnly Symbol

Caution: U.S. Federal Law restricts this device to sale by or on the order of a

licensed practitioner.

Historical Power Express systems may contain the following additional labels.

xviii B31451AE

Legacy Hardware LabelsTable 2

Symbol Description

Please Hold This Portion

This symbol, located on the drawer in the Dynamic Inlet and Outlet
modules and the top cover of the centrifuge, indicates the most stable
position to hold the drawer or cover.

Stop Button

This symbol indicates a stop button that you can use to halt any hazardous
condition.

Power On

This symbol indicates the location of the Power On button in the Centrifuge
module.

Safety Notice

Symbols Glossary

RoHS Environmental

This symbol indicates that the product does not contain any toxic or
hazardous substances or elements. The "e" stands for electrical, electronic,
and environmental electronic information products. This logo indicates that
this electronic information product does not contain any toxic or hazardous
substances or elements, and is green and is environmental. The outer circle
indicates that the product can be recycled. The logo also signifies that the
product can be recycled after being discarded, and should not be casually
discarded.

C-Tick Mark

The C-Tick mark is intended for use on products that comply with the
applicable Electromagnetic Compatibility (EMC) standards in the Australian
or New Zealand market.

Caution

To reduce the risk of electrical shock, disconnect the power supply cord
before servicing.

Caution, Close Door Label

This label warns you to close the printer rear door before you close the
aliquot label drawer.

B31451AE xix

Safety Notice

Symbols Glossary

Table 2

Legacy Hardware Labels (Continued)

Symbol Description

Moving Parts Label

This label indicates moving parts that can pinch or crush. This label is found
in several locations.

Caution parts move automatically.

While the system is in operation, do not touch or go close to any moving
parts. Close protective guards and covers during operation. Failure to close
covers correctly can cause injury or incorrect results.

xx B31451AE

Revision History, iii

Warranty and Service, vii

Safety Notice, ix

Introduction, xxiii

CHAPTER 1: Inlet and Outlet Module Description, 1-1

Introduction, 1-1

Dynamic Inlet Module, 1-1

Inlet Rack Type, 1-4
Dynamic Inlet Error Lane, 1-5
Bulk Inlet Module, 1-9

Outlet Module, 1-11

Outlet Racks, 1-12

CHAPTER 2: Inlet and Outlet Module Procedures, 2-1

Introduction, 2-1

Load Sample Tubes into the Inlet Racks, 2-1

Contents

Load Racks into the Inlet Module, 2-2

System-Initiated Rack Change, 2-2
Operator-Initiated Rack Change, 2-3
Selecting Remap Destination at the Inlet Control Panel (V3.0 and

Later), 2-4

Selecting Inlet Module Priority, 2-5

Enable or Disable Lanes at the Inlet, Error Lane, or Bulk Inlet, 2-7

Load Sample Tubes in Bulk Inlet, 2-8

Clean the Bulk Inlet Module, 2-9

Remove Sample Tubes from the Error Lane, 2-11

Mirror Cleaning, 2-12

Unload the Outlet Module, 2-14

System-Initiated Rack Change, 2-14
Operator-Initiated Rack Change, 2-15

CHAPTER 3: Error Recovery Procedures, 3-1

Introduction, 3-1

Error Recovery General Information, 3-2

Inlet, Outlet and Error Lane Function Codes, 3-2
Function Code Procedure, 3-3
General Error Recovery, 3-3

B31451AE

System Error Recovery Procedures, 3-4

Gripper Finger Error Recovery, 3-4
Jammed Sample Tube Carrier Recovery, 3-4
Bypass a Module Procedure, 3-5

xxi

Contents

Stop Button Recovery , 3-6

Inlet and Outlet Module Recovery Procedures, 3-17

Inlet Module Error Recovery Procedure, 3-18
Error Lane Module Error Recovery Procedure, 3-18
Bulk Inlet Module Error Recovery Procedure, 3-19
Outlet Module Error Recovery Procedure, 3-19
Tube Held Recovery Procedure, 3-20
T-Lane Module Error Recovery Procedure, 3-21

CHAPTER 4: Troubleshooting, 4-1

Error Code Tables, 4-1

Inlet Error Codes, 4-2
Error Lane Error Codes, 4-11
Bulk Inlet Error Codes, 4-18
Outlet Error Codes, 4-33
T-Lane Error Codes, 4-40

Sensor Diagrams, 4-47

Inlet Module, 4-49
Error Lane Sensor Diagram, 4-53
Outlet, 4-58

APPENDIX A: Related Documents, A-1

Related Documents, A-1

xxii B31451AE

Intended Use

Power Express is a high-speed, automated sample handling system that processes sample
tubes from pre-analytical sample tube preparation to presentation of sample tubes into
racks. Power Express can be configured with optional hardware to support sample tube
processing on connected analyzers.

Power Express performs all pre-analytical sample tube preparation, and then routes the
sample tubes directly to connected analyzers for testing. The tubes can subsequently be
routed to other connected analyzers for additional testing and to connected post-analytical
modules.

Scope of this Manual

This Instructions For Use manual is for the Power Express Inlet and Outlet module. This
manual contains information and instructions to perform Power Express Inlet and Outlet
module operations and troubleshooting functions.

Introduction

Note

Follow all safety cautions and warnings noted in this manual.

This manual is part of the Power Express Instructions for Use document set and covers
only the Power Express Inlet and Outlet module. For information and instructions for other
Power Express modules, refer to the appropriate Power Express manual from the list
below.

Power Express Instructions for Use Document Set:

• General System Operation IFU, PN B31448

• Inlets and Outlets Modules IFU, PN B31451

• Centrifuge Module IFU, PN B31456

• Decapper and Recapper Modules IFU, PN B31450

• Aliquot Module IFU, PN B31449

• Rack Builder Modules IFU, PN B31455

• Direct Track Sampling Modules IFU, PN B31453

• Storage Modules IFU, PN B31452

• Cennexus IFU, PN B19606

B31451AE

xxiii

Introduction

Scope of this Manual

xxiv B31451AE

Introduction

This chapter provides a brief description of the Power Express Dynamic Inlet and Outlet
modules.

Dynamic Inlet Module

The Dynamic Inlet module loads sample tubes onto the system. This module transfers the
sample tubes from the Inlet racks to sample tube carriers on the conveyor track at the
beginning of the sample handling process. This module also includes the power ON/OFF
switch for the system.

Figure 1.1 Dynamic Inlet Module

CHAPTER 1

Inlet and Outlet Module Description

1. Beacon

2. Inlet Module Control Panel

3. Stop Button

B31451AE 1-1

4. Rack Area

5. ON/OFF Switches

6. Inlet Drawers

Inlet and Outlet Module Description

Dynamic Inlet Module

Figure 1.2 Dynamic Inlet Module - Rear View

1. Rear Access Doors 2. Rear Door Unlock button

The two rack drawers in the Inlet module each have four positions for Inlet racks, each with
a capacity of 50 tubes.

The Dynamic Inlet module has a transfer arm with 5-grippers and two 5-position sample
carrier sets, which alternately transfer five sample tubes from the Inlet racks onto five
sample tube carriers on the automated track system for processing.

The system activates an audible alarm and a flashing beacon when the Inlet racks are
empty. You can then exchange the empty Inlet racks with full racks to provide continuous
sample tube flow through the system. You must load all samples onto the system via racks.

Note

Do not manually load a sample tube into a sample tube carrier. The system cannot
process the sample tube correctly without the Inlet rack information, and sorts the
tube to the Error Lane.

After the gripper arm places a sample tube in a sample tube carrier, the system determines
the tube size (13 x 75 mm, 13 x 90 mm, 13 x 100 mm, 15 x 92 mm, or 16 x 100 mm), the
initial bar code reader scans the bar code label (sample ID) and sends the information to
the Line Control. The Line Control determines the required sample processing for the tube
from the information downloaded from Cennexus.

The Inlet module includes a green power ON button, and a red power OFF button for the
Power Express system (refer to the following figure). Use these buttons to turn the Power
Express system off and on during Daily Shutdown/Startup.

1-2 B31451AE

Figure 1.3 Dynamic Inlet – Internal View

Inlet and Outlet Module Description

Dynamic Inlet Module

1

1. Loading Lane 1 (front)

2. Loading Lane 2 (rear)

Figure 1.4 System Power ON/OFF Buttons

3. Tube Seaters

4. Loading Arm and Grippers

1. ON Button 2. OFF Button

B31451AE 1-3

Inlet and Outlet Module Description

Dynamic Inlet Module

Inlet Rack Type

The Inlet module uses four rack types, which you can place in any position in the rack
drawer, and use in any combination. Power Express processes the racks in a user defined
(V3.5 or later) priority order, independent of their physical location in the Inlet drawer.
Racks have the following default order:

• Priority Rack: RED

• Routine Rack: BLUE

• Centrifuge Bypass Rack: WHITE

• Remap Rack: YELLOW

There are two types of Inlet racks:

• Standard Racks

• Universal Racks

The Standard Racks are used when the system is running only 13 mm diameter tubes (13
mm x 75 mm, 13 mm x 90 mm, and 13 mm x 100 mm). The Universal Racks are used when
the system handles 15 mm or 16 mm diameter tubes or 15 mm/16 mm tubes intermixed
with 13 mm tubes. If 15 mm or 16 mm tubes are used, ensure that the racks placed in the
Inlet module are the Universal racks.

Figure 1.5 Inlet Standard Racks

1. Priority Rack

2. Routine Rack

3. Centrifuge Bypass Rack

4. Remap Rack

1-4 B31451AE

Figure 1.6 Inlet Universal Racks

Inlet and Outlet Module Description

Dynamic Inlet Module

1

1. Universal Priority Rack: RED

2. Universal Routine Rack: BLUE

Each rack is keyed to identify the rack type to the system, and to fit in the Inlet rack drawer
in only one direction.

If you place the rack in the drawer backwards (position 50 facing the back of the Inlet), the
system will not sense the rack, and the drawer might not close completely, delaying sample
processing.

Rack positions in the Inlet rack drawer are numbered as shown in the following table.

1 3 5 7

2 4 6 8

Dynamic Inlet Error Lane

After the gripper arm places sample tubes into sample tube carriers and detects tube
dimensions, the bar code reader scans each sample tube bar code label, and the system
verifies the associated sample programming. The system routes sample tubes to the Error
Lane (refer to Figure 1.7 Error Lane) for the following reasons:

3. Universal Centrifuge Bypass Rack: WHITE

4. Universal Remap Rack: YELLOW

Left Drawer Right Drawer

• The system did not load the sample tube from a rack or Bulk Inlet Module.

Note

If you manually load a sample into a sample tube carrier before the Error Lane, the
system sorts it to the Error Lane. If you manually load a sample into a sample
carrier past the Error Lane, the system moves the sample tube around the track
generating errors as it moves.

• The system cannot read the bar code.

• The bar code is the wrong length or type.

• There is no sample programming for the sample ID, or there is a programming conflict.

• You tried to remap a sample tube that had already been remapped.

B31451AE 1-5

Inlet and Outlet Module Description

Dynamic Inlet Module

• You tried to remap a sample tube that still has a related sample tube on the system.

• The system has previously read the same sample ID and it is still on the system.

• Processing for the sample tube requires modules that are not available, for example,
the Decapper or Aliquot module.

• The tube size is inconsistent with the required processing.

• The system cannot detect tube size or type of the sample tube.

The system routes up to ten tubes to the Error Lane before it requires operator
intervention. When ten sample tubes accumulate in the Error Lane, the system activates a
flashing beacon and an audible alarm.

For V3.0 or later, the Error lane provides an additional flashing beacon warning when a
sample is placed into the Error Lane. This warning may be configured or disabled. Contact
your Beckman Coulter Field Service Engineer to configure the Error Lane alert.

Figure 1.7 Error Lane

1. Safety Door

2. Stop Button

1-6 B31451AE

3. Control Panel

Figure 1.8 V3.5 Error Lane - Rear Access Door

Inlet and Outlet Module Description

Dynamic Inlet Module

1

1. Rear of Dynamic Inlet 2. Error Lane Rear Door

Note

The V3.5 Error Lane (with camera) has a large rear door to improve access to the
camera area (see picture above). The plexiglass used for the windows of the camera
based error lane is dark tinted to limit the amount of light entering the system. All
doors should remain closed during normal operation.

Figure 1.9 Error Lane - Rear Access Door

1. Rear of Dynamic Inlet 2. Error Lane Rear Door

B31451AE 1-7

Inlet and Outlet Module Description

Dynamic Inlet Module

Figure 1.10 Error Lane - Internal View (equipped with optional 16 x 100 Tube Size Detection
System)

1. Bar Code Reader

2. Tube Size Detection (V3.0 optional)

Figure 1.11 Error Lane - Internal (Top) View with Camera based Tube Detection System (V3.5
optional)

3. Tube Height Detection

4. Error Lane

1. Lane 1 (Front) Bar Code Reader 2. Lane 1 (Front) Camera

1-8 B31451AE

Inlet and Outlet Module Description

Dynamic Inlet Module

1

3. Lane 1 (Front) Mirror

4. Lane 2 (Rear) Bar Code Reader

5. Lane 2 (Rear) Camera

6. lane 2 (Rear) Mirror

Bulk Inlet Module

The Bulk Inlet module collects sample tubes loaded in batch bins and transfers them into
sample tube carriers for processing on the system. Two Bulk Inlet bins operate
independently, allowing for continuous feed of sample tubes.

The user selects which bin they wish to use, unlocking the bin by pressing the green Unlock
button and pushing back the right or left bin cover. Sample tubes with manufacturer caps
are loaded into the bin in batches, eliminating the need to transfer tubes to racks for
loading. Sample tubes are checked for the correct tube orientation and are transferred into
awaiting sample carriers.

The Bulk Inlet uses the same priority loading system as the Inlet, allowing the user to
define the relative priority of the Inlet racks versus the right or left bin of the Bulk Inlet.

7. Error Lane

8. Front Access Door

9. Rear Access Door

Caution

The Bulk Inlet supports plastic BD, Greiner and Sarstedt sample tubes with the
original manufacturers cap intact (vacuum not released). Refer to the Power Express
Published specifications for specific tubes supported.

Glass sample tubes are not supported with the Bulk Inlet module.

B31451AE 1-9

Inlet and Outlet Module Description

Dynamic Inlet Module

Figure 1.12 Bulk Inlet Module

1. Control Panel

2. Stop Button

3. Loading Bin 1 Cover (loads sample tubes
into the front lane)

4. Loading Bin 1 - Unlock

Figure 1.13 Bulk Inlet Module - Internal View

5. Loading Bin 2 Cover (loads sample tubes
into the rear lane)

6. Loading Bin 2 – Unlock

7. Spill Containment Door

8. Top Interlock Covers

1. Tube Seater (Lane 2) – Ensures tubes are
fully seated in sample carrier

1-10 B31451AE

2. Pin Pusher (Lane 2) – Ensures tubes are
correctly oriented in sample carrier

Figure 1.14 Bulk Inlet Module - Top View of Bin 1

Inlet and Outlet Module Description

Outlet Module

1

1. Tilt Detection

2. Transfer Belt

Outlet Module

The Outlet module sorts sample tubes into Outlet racks that you can remove for offline
storage or additional processing (refer to Figure 1.15 Outlet Module). Power Express can
include up to two Outlet modules.

Each Outlet module has eight positions for Outlet racks, each with a capacity of 50 sample
tubes. You can configure the positions of these racks for different purposes. Racks must be
present in all eight positions in the Outlet drawers, or the Outlet remains in Pause mode.
You can define for each outlet destination if you want the tubes to be capped (with original
cap or recapped), remain uncapped or both.

3. Tube Orientation Correction

4. Feeder

B31451AE 1-11

Inlet and Outlet Module Description

Outlet Module

Figure 1.15 Outlet Module

1. Control Panel

2. Stop Button

Figure 1.16 Inlet/Outlet Rearview

1. Rear Access Doors 2. Rear Door Unlock button

3. Rack Drawer

Outlet Racks

The Outlet module Transfer Arm removes sample tubes from the sample tube carriers and
then places the tubes into Outlet racks that you remove from the system. The Outlet does
not detect for rack type. The blue Routine racks are typically used in Outlet rack positions;

1-12 B31451AE

Inlet and Outlet Module Description

Outlet Module

however, other rack types may be used for Outlet rack positions. For example, for an Outlet
rack for offline testing and subsequent remapping, the yellow Remap rack is preferred.

Each rack is keyed to fit in the Outlet rack drawer in only one direction. Racks must be
present in all eight outlet positions or the Outlet will remain in Pause mode.

There are two types of Outlet racks:

• Standard Racks

• Universal Racks

The Standard Racks are used when the system is running only 13 mm diameter tubes (13
mm x 75 mm, 13 mm x 90 mm, and 13 mm x 100 mm). The Universal Racks are used when
the system handles 15 mm or 16 mm diameter tubes or 15 mm/16 mm tubes intermixed
with 13 mm tubes.

If 15 mm or 16 mm tubes are used, be sure that the racks placed in the Outlet module are
the Universal racks.

The positions of the racks or subsections may be configured for specific purposes, as shown
in the following table.

1

Subsection Usage DescriptionsTable 1.2

Item Description

Offline Sample tubes that are ready to process on an analyzer that is not on the Power

Express system.

Pending Sample tubes requiring manual intervention to complete processing.

Sample tubes with incomplete processing caused by analyzer or sample programming
errors route to the Pending rack.

You must designate a single Pending rack or subsection.

Aliquot Error Sample tubes with an aliquot error.

For systems with Aliquot modules, you must configure a single Aliquot Error rack or
subsection.

Aliquot Storage Aliquot tubes of samples aliquotted for storage.

For systems with Aliquot modules, you must configure a single Aliquot Storage rack
or subsection.

Retrieval Sample tubes for which you requested retrieval from storage.

This rack type is optional. If you do not configure a Retrieval rack type, the system
routes retrieved sample tubes to the appropriate Pending rack.

B31451AE 1-13

Inlet and Outlet Module Description

Outlet Module

Table 1.2

Coag Pending Coag sample tubes that require manual intervention to complete processing or

Heme Pending Hematology sample tubes that require manual intervention to complete processing

Ambient
Storage Proxy

Subsection Usage Descriptions (Continued)

Item Description

coagulation sample tubes retrieved if no Retrieval rack is defined.

This rack type is optional and can be configured only if you have a connected
Coagulation analyzer. If you do not configure a Coag Pending rack type, the system
routes pending coagulation sample tubes to the Pending rack.

or hematology sample tubes retrieved if no Retrieval rack is defined.

This rack type is optional and can be configured only if you have a connected
Hematology analyzer. If you do not configure a Heme Pending rack type, the system
routes pending hematology sample tubes to the Pending rack.

If you do not have an ambient Storage module, you can configure this rack type for
offline ambient storage.

If the system receives an add-on or rerun sample order for a sample tube that is
sorted to the ambient Proxy rack, the system generates a Miscellaneous sample alert
notification.

Note

If you do not have a Storage module, you must configure either an
ambient or refrigerated Proxy rack type, or both.

Refrigerated
Storage Proxy

If you do not have a refrigerated Storage module, you can configure this rack type for
offline refrigerated storage.

If the system receives an add-on or rerun sample order for a sample tube that is
sorted to the refrigerated Proxy rack, the system generates a Miscellaneous sample
alert notification.

Note

If you do not have a Storage module, you must configure either an
ambient or refrigerated Proxy rack type, or both.

When an Outlet rack or subsection is full, the system activates an audible alarm and a
flashing beacon, and the Outlet control panel indicates a rack exchange is required.

1-14 B31451AE

Introduction

This chapter contains operational procedures for the Inlet, Bulk Inlet, and Outlet modules.

CHAPTER 2

Inlet and Outlet Module Procedures

Warning

Always operate the system with all shields and doors in position and secured to avoid
injury.

Perform system operations with caution.

Wear Personal Protective Equipment (PPE) such as gloves, eye shields, and lab coats.

Wash hands thoroughly after contact with sample media and all maintenance
activities.

Observe all laboratory policies and procedures related to the handling of
biohazardous materials.

Refer to the applicable sources (such as Material Safety Data Sheets) for specific
hazard information.

Load Sample Tubes into the Inlet Racks

Power Express uses four rack types for different kinds of sample processing, in the
following default priority:

• RED: Priority. The system always loads sample tubes in red racks first.

• BLUE: Routine. Use these racks for sample tubes with no special requirements.

• WHITE: Centrifuge Bypass. Use these racks for sample tubes that do not require
centrifugation.

• YELLOW: Remap. Use these racks to return a sample tube to the Power Express system
after it has been properly removed.

Caution

You must load sample tubes in the correct rack type to prevent delayed results,
incorrect results, or instrument damage. Confirm that all sample tubes are fully
seated in the Inlet racks. Failure to fully seat the sample tubes can lead to system
errors and errors on connected analyzers, delaying the processing of patient results.

B31451AE

When you load sample tubes into a rack, do not leave any rows entirely empty. When the
Inlet module does not detect any sample tubes in a row, it begins processing the next rack.

2-1

Inlet and Outlet Module Procedures

Load Racks into the Inlet Module

Load Racks into the Inlet Module

The two rack drawers in the Inlet module each have four positions for Inlet racks.

When the Inlet racks are empty, the system activates an audible alarm and a flashing
beacon. You can then load additional Inlet racks to provide continuous sample tube flow
through the system. You must load all sample tubes onto the Power Express system
through the Inlet racks.

Note

Do not manually load a sample tube into a sample tube carrier. The system cannot
process the sample tube correctly without the Inlet rack information, and sorts the
tube to the Error Lane.

System-Initiated Rack Change

When the system has completely unloaded all the tubes from the Inlet racks, it activates an
audible alarm and a flashing beacon.

Use this procedure to replace the empty racks with full racks to provide continuous sample
tube flow through the system.

1

Select Mute
Inlet rack drawers.

If Mute is not displayed on the control panel, select Rack Change to silence the alarm.

2

Open the Inlet rack drawer and remove the empty Inlet racks.

3

Place filled or partially filled racks in the Inlet rack drawers as necessary. The control
panel displays the rack types you loaded, as shown in the following figure.

Figure 2.1 Inlet Module Control Panel Rack Legend

on the Inlet control panel to silence the alarm. The system unlocks the

2-2 B31451AE

Inlet and Outlet Module Procedures

Load Racks into the Inlet Module

Rack Type AbbreviationsTable 2.1

Abbreviation Definition

E Empty

ST Priority

RT Routine

BP Centrifuge Bypass

RM Remap

RM-A Remap Ambient Storage (V3.0 and later)

RM-R Remap Refrigerated Storage (V3.0 and later)

Caution

Confirm that the control panel legend matches the rack types in the rack drawer.
If the rack types do not match, repeat the rack change. If the rack type mismatch
continues, contact your Beckman Coulter representative.

2

4

Close the Inlet rack drawers.

5

Select Restart

Operator-Initiated Rack Change

Use this procedure to load Inlet racks at the Inlet module before the system initiates a rack
exchange.

1

Select Rack Change on the Inlet control panel. The control panel displays the Inlet
Rack Change screen.

2

Select Left Drawer , Right Drawer , or both to unlock the drawer you want to open.
The system stops loading sample tubes, activates an audible alarm and flashing beacon,
and unlocks the selected Inlet rack drawer.

3

Select Mute
Inlet rack drawers.

4

Open the Inlet rack drawer and remove the empty Inlet racks.

on the Inlet control panel to silence the alarm. The system unlocks the

.

5

Place filled or partially filled racks in the Inlet rack drawers as necessary. The control
panel displays the rack types you loaded, as shown in the following figure.

B31451AE 2-3

Inlet and Outlet Module Procedures

Load Racks into the Inlet Module

Figure 2.2 Inlet Module Control Panel Rack Legend

Rack Type AbbreviationsTable 2.2

Abbreviation Definition

E Empty

ST Priority

RT Routine

BP Centrifuge Bypass

RM Remap

RM-A Remap Ambient Storage (V3.0 and later)

RM-R Remap Refrigerated Storage (V3.0 and later)

Caution

Confirm that the control panel legend matches the rack types in the rack drawer.
If the rack types do not match, repeat the rack change. If the rack type mismatch
continues, contact your Beckman Coulter representative.

6

If you place a rack in the Inlet that you do not want processed, either remove it or select
the corresponding rack position so that the icon reverts to .

7

Close the Inlet rack drawers.

8

Select Restart .

Selecting Remap Destination at the Inlet Control Panel (V3.0 and Later)

When placing a Remap rack in the Inlet, the system selects Remap Refrigerated Storage
(RM-R) as the remap destination. This is the default destination for all remaps. All
remapped samples of all sample types sort to the refrigerated Storage modules. By
selecting the remap rack position on the Control Panel, you can change this from RM-R to

2-4 B31451AE

RM-A (Remap-Ambient Storage) or select it again to return it to being unselected ( ).
Select Restart when the desired remap destination is displayed.

When RM-A is selected, the user is prompted with RM-A Selected. Continue Run?

Select OK to continue with loading samples with the Remap enabled for Ambient or

Cancel to change your selection.

Selecting Inlet Module Priority

The Inlet and Bulk Inlet operate with a priority system. It is used to determine the order
that samples are loaded onto the system from the bins or racks of the Bulk Inlet and Inlet
modules. The default priority order is:

• Priority Rack: RED (ST)

• Routine Rack: BLUE (RT)

• Centrifuge Bypass Rack: WHITE (BP)

• Remap Rack: YELLOW (RM)

• Bin Feeder #1 (BULK-1)

• Bin Feeder #2 (BULK-2)

Inlet and Outlet Module Procedures

Selecting Inlet Module Priority

2

The user can configure these priorities to better suit their laboratory operation and
preferences.

At the Inlet control panel:

1

Select Manual and OK to place the module in Manual mode.

2

Select Maintenance

3

Enter function code 83 and select Enter twice to display the priority setup screen.
Refer to Figure 2.3 Rack Priority Setting - Default Settings.

Figure 2.3 Rack Priority Setting - Default Settings

and select the number field to display the onscreen keyboard.

B31451AE 2-5

Inlet and Outlet Module Procedures

Selecting Inlet Module Priority

4

Select the rack or bin indication, and then enter a number from 1-6 followed by Enter

(1 being highest priority and 6 being lowest).

5

After setting all priorities, select Enter

and Exit . If there is any conflict with the

priority settings (i.e. two racks with the same priority number), the Enter button is
not available until the conflict is corrected.

6

Select Auto

and OK to resume operation.

The changed priority settings take effect immediately. In the example shown, STAT,
Routine, and Bypass racks take priority over the bulk feeder bins and the Remap rack.
The Bulk feeder bins also take priority over the Remap rack.

Figure 2.4 Rack Priority Setting - User-Defined Settings

The priority rules for rack and bin loading are as follows:

Bulk Inlet Bin Priority Bulk Inlet Loading Operation

Bulk Inlet Bin 1 and 2 have consecutive priority
settings

Bulk Inlet Bin 1 and 2 do not have consecutive
priority settings and an Inlet rack with priority in
between the two Bins is loaded

1. Inlet racks with higher priority (if any)
operate first.

2. Both bins are considered equal priority and
operate at the same time. Load samples
from each bin until they both become
empty.

3. Any Inlet racks with lower priority (if any)
will load once the bins become empty.

1. Inlet racks with higher priority (if any)
operate first.

2. The higher priority bin operates until it
becomes empty.

3. The Inlet rack(s) will load until they become
empty.

4. The lower priority bin will then load until it
becomes empty.

5. Any Inlet racks with lower priority (if any)
will load once the bins become empty.

2-6 B31451AE

Inlet and Outlet Module Procedures

Enable or Disable Lanes at the Inlet, Error Lane, or Bulk Inlet

Enable or Disable Lanes at the Inlet, Error Lane, or Bulk Inlet

The Inlet, Error Lane, and Bulk Inlet all operate with a common two-lane sample carrier
transfer system. Each also operates with their own separate transfer mechanisms
connected to those two lanes.

Each module has a separate enable/disable mechanism used to isolate any specific error
conditions within, without interfering with the adjoining modules.

Inlet – Enables or disables the front or rear sample transfer points. This also affects the
Bulk Inlet and Error Lane operations.

Bulk Inlet – Enables or disables the left or right loading bins and front or rear sample
transfer points. This does not affect the Inlet or Error Lane operations.

Error Lane – Enables or disables the front or rear bar code readers, tube size detection, and
the front or rear Tube Type Detection system. This also affects the Inlet and Bulk Inlet
operations.

2

The user can Enable or Disable the front or rear lane operation of these modules using the
following procedure.

At the Inlet, Error Lane or Bulk Inlet control panels:

1

Select Manual and OK to place the module in Manual mode.

2

Select Maintenance

3

Enter function code 97 and select Enter twice. Then select the enable/disable
parameter followed by Enter

0 - Enable both lanes.

1 - Disable the front lane.

2 - Disable the rear lane.

3 - Disable both lanes, but leave the track functions operational.

4

After selecting the enable/disable parameter, select Enter

5

Select Auto and OK to resume operation.

and select the number field to display the onscreen keyboard.

and Exit .

The enable/disable condition takes effect immediately. If entered at the Error Lane, the
corresponding Enable/Disable condition takes effect on the Inlet and Bulk Inlet. If
entered at the Inlet, the corresponding Enable/Disable condition takes effect on the
Bulk Inlet.

B31451AE 2-7

Inlet and Outlet Module Procedures

Load Sample Tubes in Bulk Inlet

Warning

If disabling the Bulk Inlet, confirm that sample tubes are removed from the
corresponding Bin Feeder. After the Disable operation, the corresponding bin
cover is locked, and sample tubes left in the bin are not retrievable.

Load Sample Tubes in Bulk Inlet

The Bulk Inlet operates with two loading bins, each with its own priority. When one bin is
operating, the other bin can be filled without interrupting the loading process of the bin
that is in progress. When a bin that is in progress completes the loading of samples, the
system activates an audible alarm and flashing beacon. The control panel displays a Bin (#)
Empty message.

Use the following procedure to load samples at the Bulk Inlet module.

1

At the control panel, confirm that the desired bin for loading samples is empty. Refer to

Figure 2.5 Bin Feeding has Completed.

Figure 2.5 Bin Feeding has Completed

Note

If you need to add samples tubes to a bin that is in progress, select the green
Unlock button for the desired bin. The bin is available when the green Unlock
button turns off, and the system activates an audible alarm and a flashing beacon.

Add the samples to the bin and select Restart to resume operation.

2

Push back the bin cover.

3

Load sample tubes with manufacturer's caps into the bin.

4

Pull forward by the handle to close the bin cover.

5

Select Restart

Feeder Filled and Ready to Start .

2-8 B31451AE

to initiate loading of samples from the bin. Refer to Figure 2.6 Bin

Inlet and Outlet Module Procedures

Figure 2.6 Bin Feeder Filled and Ready to Start

6

When completed, inspect the bins for any unprocessed samples.

Clean the Bulk Inlet Module

2

Clean the Bulk Inlet Module

The Bulk Inlet module is designed to handle sample tubes with the original manufacturer's
caps attached and the vacuum seal intact. If sample tubes with other types of caps are used,
or tubes have had the vacuum released between the tube and the cap, it is possible for a
sample tube to spill in the process of being loaded by the Bulk Inlet. Use this procedure to
clean the Bulk Inlet Module.

Warning

In the event of a spill, sample tubes that have already been loaded to the system may
be affected. Pause the system and inspect the sample tubes and modules for
contamination and clean as appropriate.

At the Bulk Inlet control panel:

1

Select Manual and OK to place the module in Manual mode.

2

Select Maintenance

3

Enter function code 31 and select Enter twice to start the cleaning process. Cleaning
is displayed on the control panel. Refer Figure 2.7 Bulk Inlet Control Panel - Cleaning

Mode.

and select the number field to display the onscreen keyboard.

B31451AE 2-9

Inlet and Outlet Module Procedures

Clean the Bulk Inlet Module

Figure 2.7 Bulk Inlet Control Panel - Cleaning Mode

4

Remove the top interlock covers.

Caution

Before you clean the Bulk Inlet, wear appropriate gloves for biohazard protection.
Use caution when you handle the internal components of the module as they can
have sharp edges.

5

Clean the transfer belts, tube grippers and other parts or surfaces that have been
contaminated with 10% bleach or laboratory cleaning solution.

6

Push open the bin covers and clean the interior surfaces with 10% bleach or laboratory
cleaning solution.

7

Close the bin covers. The bin covers lock, and the feeders perform one operation cycle
to expose a different area of the interior surface of the bins.

8

Repeat steps 6 and 7 until the interior surfaces of the bins are cleaned.

9

Push to open the spill containment door and pull out the spill containment tray on the
lower front of the module. Remove and appropriately dispose of the customer-supplied
laboratory absorbent material and clean the tray with 10% bleach or laboratory
cleaning solution. Refer to Figure 2.8 Spill Containment Tray.

2-10 B31451AE

Figure 2.8 Spill Containment Tray

Inlet and Outlet Module Procedures

Remove Sample Tubes from the Error Lane

2

10

Insert a new piece of customer-supplied laboratory absorbent material in the bottom of
the spill containment tray and place the tray back in position. Close the spill
containment door.

11

Inspect and clean other parts of the Power Express system as necessary with 10%
bleach or laboratory cleaning solution.

12

Select Enter

13

Select Auto and OK to resume operation.

If you are unable to completely clean the Bulk Inlet module, use the Inlet, Error Lane
and Bulk Inlet Enable and Disable procedure to disable the lane that you are unable to
clean.

and Exit to finish the cleaning process.

Remove Sample Tubes from the Error Lane

When ten sample tubes accumulate in the Error Lane, the system sounds an alarm,
activates a flashing beacon, and pauses processing. Any additional sample tubes with errors
are queued on the track. Use this procedure to remove the tubes from the Error Lane.

If configured, the flashing beacon activates each time a sample goes to the Error lane. (V3.0
or later)

B31451AE 2-11

Inlet and Outlet Module Procedures

Mirror Cleaning

Figure 2.9 Error Lane

1. Safety Door

2. Stop Button

1

Select Unlock on the Error Lane control panel.

2

Open the Error Lane door and remove the sample tubes.

3

Close the Error Lane door and select Restart

4

The empty carriers return to the empty queue lane.

5

Inspect the bar code labels of the rejected sample tubes. If the labels appear to be
properly positioned and undamaged, use Cennexus to investigate the cause of the
rejection.

6

If the cause is undefined camera module error or undefined tube width and height
combination, then cleaning of the tube detection system may be required. Refer to

Mirror Cleaning.

Mirror Cleaning

3. Control Panel

.

The Tube Detection System of the Error Lane module does not require any routine
maintenance. If the mirrors or reflectors have been exposed to splashed serum or other
fluids during error recovery, however cleaning may be required. Cleaning is indicated by an
abnormal number of samples going to the error lane with tube recognition errors such as
unidentified camera module error, unidentified tube width, and height errors or samples
being identified with incorrect type or size information.

2-12 B31451AE

Inlet and Outlet Module Procedures

Mirror Cleaning

Use this procedure to clean the mirrors of the Tube Detection System:

1

Observe the error lane module to determine which lane is causing the sample tubes to
route to the error lane. If both, then determine which is generating more of the
detection errors.

2

Select Unlock to pause the error lane and to unlock the front safety door. Open the
front and rear safety doors to access the mirrors.

Note

Only clean one set of the mirrors at any time to ensure you have one operational
lane at all times. After cleaning the one set and verifying that it is functioning, clean
the other set if necessary.

3

Use a compressed air cannister to remove any dust or dirt from the mirror surface. If no
dust, dirt, or splashed fluid is visible on the mirror, continue with step 5.

2

Figure 2.10 Tube Detection System Mirrors (optional)

1. Lane 2 Reflector and Cap Mirror

2. Lane 2 Mirror

4

Fold a 2-3 lint-free cloths so that they are wider than the width of the mirrors. Using

99.5% anhydrous ethanol, moderately dampen the lint-free cloths. If the cloths are too
dry, the liquid will not spread over the surface of the mirror. If the cloths are too wet,
residual liquid will be left behind, leaving watermarks.

3. Lane 1 Mirror

4. Lane 1 Reflector and Cap Mirror

5

Wear powder-free nitrile or latex gloves to lightly wipe the dampened cloths slowly
across the mirror surfaces (both cap mirror and lane mirror). Refer to Figure 2.10 Tube

Detection System Mirrors (optional) for the mirror locations. Use care when wiping the

surfaces to not apply too much force. Applying too much force can bend the mirror
brackets requiring realignment of the system. Visually confirm that there are no water

B31451AE 2-13

Inlet and Outlet Module Procedures

Unload the Outlet Module

marks, scratches, dirt or fluid residue on the mirror. If a repeat cleaning is required,
dispose of these cloths and prepare another set.

6

Use a compressed air cannister to remove any dust or dirt from the white reflector
surface. Do not use a liquid cleaner on this area as the surface coating is sensitive. If a
noticeable spill is on the white surface, contact your Beckman Coulter Service
representative.

7

Close the safety doors and select Restart . Monitor for any further samples going to
the error lane for tube detection issues. If tubes continue to route to the error lane,
repeat the cleaning process as necessary.

8

If samples continue to route to the error lane for tube detection issues, disable the
affected lane using Function code 97 and contact your Beckman Coulter Service
representative.

9

Repeat the process for the other lane once the initial cleaning process is completed, and
the lane is operational (if necessary).

Unload the Outlet Module

The Outlet module Transfer Arm removes sample tubes from the sample tube carriers and
then places them into Outlet racks that you remove from the system. Each rack is keyed to
fit in the Outlet rack drawer in only one direction.

Most of the time, you use blue Routine racks for Outlet rack positions. However, sometimes
you can use other rack types for Outlet rack positions. For example, if you need an outlet
rack for offline review and then remapping back for storage afterwards, you can use a
yellow Remap rack for that rack position.

When an Outlet rack or subsection is full, the system activates a flashing beacon, an audible
alarm, and turns the Outlet control panel red. The Transfer Arm completes the current
operation and then moves to the Home position.

Important

Perform a rack exchange on all Outlet positions before you shut down the system.
When you restart Power Express, it regards all Outlet positions as empty. Any tubes
present in Outlet racks cause errors.

System-Initiated Rack Change

Use this procedure to perform a rack change when the system has alerted you that an
Outlet rack or subsection is full.

1

If Mute is displayed on the control panel, select to silence the alarm. If Mute does
not display on the control panel select Rack Change to silence the alarm.

2-14 B31451AE

Inlet and Outlet Module Procedures

Unload the Outlet Module

2

The system unlocks the drawer for the rack that you need to remove. Read the control
panel to determine which rack positions to unload.

The control panel displays the Rack Exchange Required
to the rack position in the drawer that requires the rack change.

3

Open the drawer and remove the indicated rack, and any other racks as necessary.
After you remove the rack wait for the position to display the Rack Exchange In Progress

icon:

4

Load empty racks into the vacant positions. After a rack is placed in an empty position,
the position displays the Rack Exchange Completed icon .

.

Note

If the position still displays Rack Exchange Not Required , the rack exchange was
performed too quickly and was not recognized. Repeat steps to remove and replace
the rack in the Outlet.

at the location corresponding

2

Note

If you make a mistake during the rack exchange process (for example, changed the
wrong rack), return the original rack to its original position. Select the Rack

Exchange Completed icon on the control panel so that it changes to the Rack
Exchange Not Required icon

5

Close the open drawers.

6

Select Restart on the control panel to resume operation. The Rack Change screen on
the control panel is green after the rack change function is performed correctly.

Operator-Initiated Rack Change

Use the operator-initiated rack change procedure to unload racks at the Outlet module
before they are filled.

1

Select Rack Change on the Outlet module control panel.
The control panel displays the Outlet Rack Change screen.

2

Select Left Drawer , Right Drawer , or both to unlock the drawer you want to open.
The system stops unloading sample tubes, activates an audible alarm and flashing
beacon.

.

3

Select Mute

4

Open the drawer and remove the racks as necessary. After you remove a rack, the
empty position displays the Rack Exchange In Progress icon on the control panel.

B31451AE 2-15

on the control panel to silence the alarm and unlock the drawer.

Inlet and Outlet Module Procedures

Unload the Outlet Module

5

Load empty racks into the vacant positions. After a rack is placed in an empty position,
the position displays the Rack Exchange Completed icon

Note

.

If the position still displays Rack Exchange Required
performed too quickly and was not recognized. Repeat steps to remove and replace
the rack in the Outlet.

Note

If you make a mistake during the rack exchange process (for example, changed the
wrong rack), return the original rack to its original position. Select the Rack

Exchange Completed icon on the control panel so that it changes to the Rack
Exchange Not Required icon .

6

Close the open drawers.

7

Select Restart on the control panel to resume operation. The Rack Change screen on
the control panel is green after the rack change function is performed correctly.

, the rack exchange was

2-16 B31451AE

Introduction

This chapter provides information to identify and resolve errors related to the Inlet and
Outlet modules, as well as system operational errors that are not specific to any Power
Express module.

CHAPTER 3

Error Recovery Procedures

Note

For error recovery information for other Power Express modules, refer to the
appropriate Power Express module Instructions for Use.

Warning

Always operate the system with all shields and doors in position and secured to avoid
injury.

Perform system operations with caution.

Wear Personal Protective Equipment (PPE) such as gloves, eye shields, and lab coats.

Wash hands thoroughly after contact with sample media and all maintenance
activities.

Observe all laboratory policies and procedures related to the handling of
biohazardous materials.

Refer to the applicable sources (such as Material Safety Data Sheets) for specific
hazard information.

Caution

Before you perform an error recovery procedure, confirm the module is stopped.
When the module is stopped, the control panel turns red.

Caution

Even when the Inlet and the Outlet modules are in Stop or Pause mode, the air
system is still active and applies a constant air pressure to the gripper arm assembly.
This can cause unexpected movement of the gripper arm assembly and create a pinch
hazard when you resolve jammed object errors at these modules. Use caution when
you resolve jammed object errors.

B31451AE

To resolve operational issues not discussed in this chapter, contact a Beckman Coulter
representative.

3-1

Error Recovery Procedures

Error Recovery General Information

Error Recovery General Information

When an error condition occurs, the system generates an error message, sounds an alarm
and flashes a warning beacon. Error messages are shown on the control panel of the
module where the error has occurred, and in the System Error Log. The System Error Log
automatically stores the 2000 most recent error messages in the order they occurred.

Inlet, Outlet and Error Lane Function Codes

The procedure to recover from an error condition can require that you enter one or more
function codes into one of the control panels on the Power Express or clearing an error
condition on a connected instrument.

The following table lists the Power Express module function codes by associated module,
with descriptions of the action triggered by each function code. You must place a module in
Manual mode to enter function codes.

Power Express Module Function Code DefinitionsTable 3.1

Unit Function Code Definition

Inlet 01 Lane through (Bypass)

06 Unlock the rack drawer. When this function is enabled, it causes the

transfer arm to rise back up. The drawer is unlocked when it
completes its upward travel. Use to recover after the Stop button or
other reset leaves the gripper down over the rack area.

54 Open gripper fingers while in the stopped position.

83 Set rack and bin feeder priority.

97 Enable or disable loading lanes:

• 0: Enable both loading lanes.

• 1: Disable the front Lane. Use the rear loading lane only.

• 2: Disable the rear lane. Use the front loading lane only.

Error Lane 01 Lane through (Bypass)

04 Disable the carrier counting feature on the return lane to let empty

carriers pass to the Inlet Unit.

97 Enable or disable loading lanes:

• 0: Enable both loading lanes

• 1: Disable the front Lane. Use the rear loading lane only.

• 2: Disable the rear lane. Use the front loading lane only.

98 Enable or disable tube detection cameras:

• 0: Enable both cameras.

• 1: Disable the front lane camera.

• 2: Disable the rear lane camera.

Bulk Inlet 01 Lane through (Bypass)

3-2 B31451AE

Error Recovery Procedures

Error Recovery General Information

3

Table 3.1

Outlet 01 Lane through (Bypass)

Power Express Module Function Code Definitions (Continued)

Unit Function Code Definition

31 Enable cleaning procedure

96 Tube Recovery – move tubes out of feeder transfer belt area of both

bins to sample carriers on the track. Samples can either be manually
removed or remain in the carriers to be processed down the line.

97 Enable and disable loading bins/lanes:

• 0: Enable both loading bins/lanes.

• 1: Disable Bin 1 (front Lane and right loading bin). Use the rear
loading lane only.

• 2: Disable Bin 2 (rear lane and left loading bin). Use the front
loading lane only.

• 3: Disable both the loading bins and the front and rear lanes but
leave the track operational for adjoining modules.

06 Unlock the rack drawer. When this function is enabled, it will cause

the transfer arm to rise back up. The drawer will be unlocked when it
completes its upward travel. Use to recover after the Stop button or
other reset leaves the gripper down over the rack area.

Function Code Procedure

1

Select Manual

2

Select Maintenance on the control panel.

3

Select the number field to display the onscreen keyboard.

4

Enter the function code and select Enter twice to enable the command.

General Error Recovery

When an error occurs at a module, the system activates a flashing beacon and an audible
alarm. The control panel displays the associated error code.

Perform the following procedure when an error occurs on the system.

1

Select Mute

54 Open gripper fingers while in the stopped position.

and OK to place the module in Manual mode.

on the control panel.

2

Refer to the Error Code tables in Chapter 4 of the module-specific IFU for the
corresponding error recovery procedure.

3

Look up the code in the Sensor column of the Error Code table.

B31451AE 3-3

Error Recovery Procedures

System Error Recovery Procedures

4

Read the information in the Problem and Solution columns for the error code.

5

Locate the sensor on the appropriate sensor diagram.

6

Inspect the hardware to find the cause of the error.

7

After you investigate the cause of the error, perform the recovery procedure in the
Solution column.

8

Select Restart to resume routine operations. Review the area around the sensor that
generated the error.

9

If the error persists, repeat this procedure. If you cannot recover from the error, contact
your local Beckman Coulter Field Service Engineer.

When any yellow or white Stop button has been pressed (except the Centrifuge Stop
button), at any time during operation, the system disconnects power to the Power Express
system. The air pressure system, Line Control, and Cennexus remain ON.

System Error Recovery Procedures

This section provides information to identify and resolve errors related to system
operational problems that are not specific to any Power Express module.

System Error Recovery procedures include:

• Gripper Finger Error Recovery

• Jammed Sample Tube Carrier Recovery

• Bypass a Module Procedure

• Stop Button Recovery

Gripper Finger Error Recovery

Evaluate gripper finger or transfer arm errors to understand where the error occurred in
the loading or unloading process. Study sample tube positioning and the Error Code Tables
to resolve gripper finger errors.

Caution

Even when a module is in Stop or Pause mode, gripper fingers can open or close
unexpectedly, which can create a pinch hazard. Use caution when you resolve the
gripper finger error conditions.

Jammed Sample Tube Carrier Recovery

The Power Express system uses a series of sensors and stoppers to control the movement
of sample tube carriers through the system. The pneumatic stoppers engage and disengage
to halt sample tube carriers at specific locations. If a sensor is out of adjustment, the
stopper can engage as a sample tube carrier passes by, pinching the sample tube carrier

3-4 B31451AE

Error Recovery Procedures

System Error Recovery Procedures

and causing a jam. When a sample tube carrier becomes jammed, the system generates an
error message, sounds an alarm and flashes a warning beacon.

Caution

Before you release a jammed sample tube carrier, confirm that the carrier is jammed:
gently push the carrier in the opposite direction that the conveyor belt is moving. If
the carrier moves freely up the track, it is not jammed. Do not use this procedure.
Refer to the following Note for corrective action.

Note

If the sample tube carrier moves up the track, check the sensor number nearest the
stopped sample tube carrier and refer to the corresponding Error Code table to resolve
the error. Contact your Beckman Coulter representative for assistance.

Jammed Sample Tube Carrier Error Recovery

3

To recover from a jammed sample tube carrier error, follow this procedure.

1

Select Mute on the control panel to silence the alarm.

2

If the tube is uncapped, remove the sample tube from the carrier.

3

Gently push the sample tube carrier in the direction that the belt is moving until it
“clicks” free.

Important

Use only moderate force to move a jammed tube carrier. Excessive pressure can
damage the system.

4

Replace the sample tube into the carrier (if necessary) and select Restart to resume
routine operation.

Bypass a Module Procedure

When you bypass a module, conveyor belts move sample tube carriers past the module and
through the system. You can use this procedure to bypass any module of the system.

Caution

If you bypass a module with an RFID reader, it can cause other errors for the sample
tubes that bypass the module.

Use Bypass only to release empty sample carriers (except as otherwise noted in error
recovery). Samples do not route properly and cannot be reentered or remapped.

B31451AE 3-5

Error Recovery Procedures

System Error Recovery Procedures

1

Select Manual and OK to place the module in Manual mode.

2

Select Maintenance

3

Select Bypass .

4

Wait for all sample tube carriers to pass through the module.

5

Select Enter

6

Select Auto , then select OK to resume processing.

Stop Button Recovery

When you press any yellow or white Stop button (except the Centrifuge Stop button), at any
time during operation, the system disconnects power to the Power Express system. The
Line Control and Cennexus remain ON. The air system also remains on.

Note

If you press the Centrifuge Stop button, refer to the Centrifuge Stop Button Recovery
Procedure, in the Centrifuge Module IFU, PN B31456.

on the control panel.

and select Exit .

Important

Press the Stop button to halt any hazardous condition.

Important

When you press the Stop button, the Line Control cannot accurately represent the
location of the last sample tube sorted by the system.

Caution

If you have an Aliquot module, when you press a Stop button, aliquot tips containing
sample drip very slowly. You may need to clean the drip trays. For more information,
refer to CHAPTER 5, Daily Maintenance Procedures, in the General System Operation

IFU, PN B31448.

Important

Perform only the Stop button recovery steps that apply to your Power Express
configuration.

1

Do not stop the connected analyzers. The analyzers continue to process sample tubes.

3-6 B31451AE

Error Recovery Procedures

System Error Recovery Procedures

2

Reset all Stop buttons that were pressed by pressing the buttons again. You cannot
restore power to the system until all Stop buttons have been reset.

3

Press the green ON button on the Inlet module to restore power to the system. Resolve
the conditions that prompted the emergency stop. The modules do not yet home or
process any sample tubes.

4

At the Inlet module, remove any tubes from the grippers and return them to the
appropriate Inlet rack:

a. If a stopper is jamming a sample tube carrier, push it forward to release the carrier.

b. If the transfer arm is extended, follow the procedure below to retract the arm to the

standby position.

—

Select Manual and OK to place the module in Manual mode.

—

Select Maintenance on the control panel.

— Select the number field to display the onscreen keyboard.
—

Enter function code 06 and select Enter

c. If there are sample tubes in the sample tube carriers in the tube loading area,

remove the tubes from the carriers.

d. Remove sample tubes in the sample tube carriers at the RF01 and RF02 positions.

e. Determine which rack or Bulk Inlet the samples removed in steps c and d were

loaded from. Reload the sample tubes to racks in the Inlet module or the Bulk Inlet
bin.

twice.

3

5

At the Error Lane, if a stopper is jamming the sample tube carrier, push it forward to
release the carrier.

6

At the Bulk Inlet module, remove sample tubes from the transfer mechanism if a
stopper is jamming the sample carrier.

a. If a tube is at FS011 or FS021, and it is not fully seated in the carrier, push the

sample tube down

b. If a tube is at FS131 or FS231, remove the tube and replace it in the loader bin.

Rotate DM131 or DM231 to remove the tube and return the motor to a horizontal
position.

c. If a stopper is jamming the sample tube carrier, push it forward to release the

carrier.

7

At the Outlet module, remove sample tube from the gripper.

a. If a sample tube is present in the gripper finger, manually remove the tube and

place it back into the empty sample tube carrier at BR01.

b. If the transfer arm is extended, follow the procedure below to retract the arm to the

standby position.

—

Select Maintenance on the control panel.

— Select the number field to display the onscreen keyboard.
—

Enter function code 06 and select Enter twice.

B31451AE 3-7

Error Recovery Procedures

System Error Recovery Procedures

c. If a stopper is jamming the sample tube carrier, push it forward to release the

carrier.

8

At each Storage module, remove sample tubes from the Storage module grippers:

a. If a stopper is jamming the sample tube carrier, push it forward to release the

carrier.

b. Check the internal gripper fingers for a sample tube.

c. If there is a sample tube in the gripper, use the following procedure to remove the

tube:

—

Select Maintenance on the front control panel of the Storage module.

— Select the number field to display the onscreen keyboard.
—

Enter function code 30 and select Enter

— Remove the tube. Check each shelf of the Storage module.
—

Select Enter and Exit .

d. If the loading and retrieval arm grippers and the shuttle cups are holding a tube,

remove it as follows:

twice.

— Perform this procedure from the Storage control panel on the conveyor side.

Select Maintenance .

— Select the number field to display the onscreen keyboard.
—

Enter function code 32 and select Enter

—

Select and hold Repeat and manually move both arms to an accessible

location.
— Remove sample tubes from Loading and Retrieval Arm grippers.
— Use a flexible claw-like grabber tool to reach inside the module to retrieve

sample tubes from the loading and unloading shuttle cups.
—

Select Enter and Exit .
—

Select Auto

Note

If any tube access doors were open when the Stop button was pressed, error
codes for those doors SLx21 or SLx23 are generated, where x represents the

number of the Storage module floor (1, 2, 3, or 4). Select Clear to continue
the initialization process.

9

Confirm the status in Cennexus or the LIS for sample tubes recovered from the loading
arm, retrieval arm, floor grippers, and shuttle cups to determine if the samples require
further processing (samples going into storage vs being retrieved).

and OK .

twice.

1. Samples being retrieved by the Storage module must be processed manually offline.
When completed, store the tubes offline. They cannot be re-entered into the system.

2. Samples being retrieved for disposal must be manually disposed. Follow your
laboratory procedures for sample tube disposal.

3-8 B31451AE

Error Recovery Procedures

System Error Recovery Procedures

3. Samples being loaded by the Storage module must be reloaded. Place the sample
tubes into spare sample holders and insert the sample holders at the T-lane Entry
point. Refer to the diagrams below.

Note

Any samples removed from a Storage module with any floor configured for Sarstedt
tubes, the sample tube cannot be reloaded. You must remove the sample tube
from the track and store it offline.

Figure 3.1 Sample Tube Enter Lane

3

Figure 3.2 Second Stockyard Enter Lane

B31451AE 3-9

Error Recovery Procedures

System Error Recovery Procedures

10

If there are no sample tubes at the Recapper, proceed to Step 14.

11

Check for caps in the Recapper lateral cap pusher:

a. Open the rear doors.

b. Look for caps in lateral cap pusher and plunger chute. If there are caps, proceed to

Step 12. If there are no caps, proceed to Step 13.

12

From the rear of the Recapper, remove caps from the lateral cap pusher:

a. If sample tubes are in the capping area, push them back on the track.

b. Remove all caps at the lateral cap pusher. If there is a cap in the plunger chute, use a

flat head screwdriver to push the cap down and out of the cylinder. Clear track of all
caps.

Important

If one or more caps stay in the lateral cap pusher, the system can generate an
error.

13

Select Auto

and OK to place the module back into operation. Follow the

instructions in the Error Code section for any errors that occur at the Recapper.

14

In the Recapper:

If... Then...

there is a sample tube
with a cap at SN003
or SN033 (FS002 ON,
FS004 ON, FS006 ON,
FS032 ON, FS034 ON,
or FS036 ON error)

there is a sample tube
without a cap at
SN003 or SN033.
(FS002 ON, FS004 ON,
FS006 ON, FS032 ON,
FS034 ON, or FS036
ON error)

15

At the Stago Rack Builder modules:

Remove the tubes from the sample tube carrier at SN003 or SN033. When
the module is placed back into Auto mode, the empty sample tube carriers
continue on the track. Confirm that the cap is correctly placed and put the
tubes in the same sample carrier after startup.

Remove the sample tubes from the sample tube carrier at SN003 or SN033.
When the module is placed back into Auto mode, the empty sample tube
carriers continue on the track. Place cap securely on the tubes and put the
tubes in the same sample carriers after startup.

a. Do not stop the connected analyzers. The analyzers continue to process sample

tubes.

b. If tubes are at BR02 or SN031, leave them in place.

c. If tubes are in the single arm gripper, Load, or Unload racks, remove the tubes.

d. Check the status of the samples on the analyzer for the following:

3-10 B31451AE

System Error Recovery Procedures

If... Then...

Error Recovery Procedures

3

samples are
completed,

samples are not
completed,

e.

On the analyzer connection module control panel, Select Enter and Exit .

16

At the AU5800 and AU5800XL Rack Builder modules:

a. If a stopper is jamming the sample tube carrier, push it forward to release the

carrier.

b. If a tube is in the loading arm gripper, remove the tube and place back into the

empty sample carrier at the barcode reader.

c. If tubes are in the loading racks remove the tubes and set aside.

d. If tubes are in the unloading arm grippers remove the tubes and place the tubes

back into the rack at the Unloading position. Re-adjust any other tubes in the
Unload rack so that the tubes start at position 1 and have no empty spaces.

e.

Block any tubes behind RF01 position. Select Auto
module back into operation. Allow the system to load any tubes at RF01 into the
loading rack. The system blocks remaining tubes behind RF01.

f. Place the tubes that you removed in the shuttle carrier cups at the orientation

station one by one.

g. The system loads tubes in the orientation stations into the loading rack.

h. Repeat steps f and g until all tubes are reloaded.

i. When completed, remove the blockage at RF01.

Open the connection unit door, retrieve the samples. Transfer these
tubes to the sample tube carriers that are waiting to be unloaded at the
Connection Module (SN031). Place the Connection Unit in Mode 96
(Recovery) to release the completed samples. Close the connection unit
door.

Open the connection unit door, retrieve the samples. Transfer these
tubes to an offline instrument rack and load the samples as a STAT rack.
When completed, manually unload the samples and place the tubes into
the sample tube carriers that are waiting to be unloaded at the
Connection Module (SN031). Close the connection unit door.

and OK to place the

17

At the DxH Rack Builder modules:

a. If a stopper is jamming the sample tube carrier, push it forward to release the

carrier.

b. If a tube is in the loading arm gripper, remove the tube and place back into the

empty sample carrier at the barcode reader.

c. If tubes are in the loading racks remove the tubes and set aside. If there are any

loading racks in the upper transfer shuttle, remove them and collect the tubes from
the racks.

d. If a tube is in the unloading arm gripper remove the tubes and place the tubes back

into the rack at the Unloading position. Re-adjust any other tubes in the Unload rack
so that the tubes start at position 1 and have no empty spaces. If there are any racks
in the upper unload shuttle area, remove the racks and set them aside.

B31451AE 3-11

Error Recovery Procedures

System Error Recovery Procedures

e. Collect empty sample tube carriers for the tubes collected from loading racks. Or

manual load the rack into the DxH Input buffer and run the tubes. When the rack is
unloaded transfer it from the DxH manual unload area to the upper unload shuttle
position

f.

Select Auto
system to load any tubes at BR01 and BR02 into the loading rack.

g. Place the tubes that you removed from the loading areas into the extra sample tube

carriers and manually load them into the loading queues at SN004 and SN006.

h. Place the removed unloading racks into the upper unload shuttle position.

i. Place any empty racks into the upper unload shuttle position.

18

At the DxC Rack Builder modules:

a. Let the instrument(s) continue to run and process samples.

b. If sample tubes are in the quadruple-gripper transfer arm or the single gripper arm

at the DxC instrument console, verify that samples are completed.

and OK to place the module back into operation. Allow the

If... Then...

samples are
completed,

samples are not
completed,

Transfer these tubes to the sample tube carriers that are waiting to be
unloaded at the Connection Module.

Transfer these tubes to an offline instrument rack in the output tray
on the right side of the instrument.

c. Remove any sample tubes from the racks in the DxC instrument load tray. Transfer

these tubes to another rack(s) and put this rack(s) in the output tray on the right
side of the instrument(s).

d. Remove sample tubes from the instrument load shuttle. Place these tubes into

another rack and place this rack in the output tray on the right side of the
instrument. Remove any tubes in the instrument unload shuttle and place in the
sample tube carriers at the unload position.

e. After placing the completed tubes into the sample tube carriers at the unload

position, place the DxC Connector unit into Function mode 96. When the carriers
with sample tubes have completely left the unload position, place the DxC
Connector unit into Run.

f. Process the racks collected in the right side output tray using the Analyzer's

PRIORITY button. Load racks into the left side Input tray of the DxC and Press the
Run button. Process a maximum of 2 racks at a time to allow the automation system

to continue loading racks onto the DxC instrument once the track is re-started.

g. As samples are completed and unloaded to the right hand side of the DxC, place the

Connector unit back into Function mode 96 and transfer these tubes to the sample
tube carriers that are waiting for unloading at the Connection Module. When the
carriers with sample tubes have completely left the unload position, place the DxC
Connector unit back into Run.

19

At the Direct Track Sampling modules (excluding Abbott i2000SR):

a. If a stopper is jamming the sample tube carrier, push it forward to release the

carrier.

3-12 B31451AE

Error Recovery Procedures

System Error Recovery Procedures

b. Perform this procedure from the Direct Track Sampling module control panel.

Select Maintenance

c. Select the number field to display the onscreen keyboard.

d.

Enter function code 91 and select Enter twice to hold tubes at bar code reader
BR03 and to release tubes after bar code reader BR03. This ensures that the system
reads and registers the bar code IDs at BR03.

e. As the samples pass through the DTS sampling position make a note of the sample

ID numbers for later retrieval. See Note below.

f.

After the system releases all tubes from BR03 and BR02, select Enter

g.

Select Auto and OK to resume operation.

h. Perform troubleshooting on the connected analyzer as necessary to re-establish

communication with the Direct Track Sampling module.

Note

on the control panel.

and Exit .

3

The analyzer does not aspirate samples exiting the DTS connection. If the
analyzer is a dynamic analyzer (AU680, DxC 700 AU, or DxI), Cennexus
automatically recognizes that the analyzer has not aspirated the samples and
reroutes them to another analyzer for testing. If the analyzer is a non-dynamic
analyzer, the system considers aspiration to be complete, and you must
manually request retesting or retrieve samples using Cennexus for offline
testing.

i. Use the Cennexus retrieval function to manually collect the samples, or use the LIS

console to order retests on the samples noted in step e above.

20

If the Abbott i2000SR Direct Track Sampling module T-Lane generates a CCIE error
when you press the main track Stop button:

a.

Select Mute and Clear on the control panel to clear the errors.

b.

Select Restart on the control panel to resume operation.

Note

Pressing the main track Stop button does not affect the Abbott i2000SR,
because the Abbott i2000SR is on a separate power system, but doing so does
generate the CCIE error.

21

At the T-Lanes, if a stopper is jamming the sample tube carrier, push it forward to
release the carrier. Leave other tubes and sample tube carriers alone.

22

At the Aliquotter and Labeler components:

Note

Regardless of the status of the Aliquotter and Labeler, the recovery procedure is
the same.

B31451AE 3-13

Error Recovery Procedures

System Error Recovery Procedures

a. Check the area around the tip delivery lane.

b. If a stopper is jamming the sample tube carrier, push it forward to release the

carrier.

c. Check to see if there are jammed or dropped tips and remove if necessary.

d. Save samples that are being aliquotted. Check to see if the aliquotter tips have any

sample in them. Use the following procedure to save the sample:

1. Check to see if the Aliquot tips have any sample in them.

2. Find the sample ID of the primary sample, at the Line Control, select System
Setup > Aliquotting Sample ID.

The system displays sample IDs. Arm #1 is associated with the right Aliquot
Nozzle if viewed from the front of the Aliquot component. Arm #2 is the left
Aliquot Nozzle.

3. Move the aliquot tip nozzles toward the back of the module with Aliquot mode
32 as follows:

1.

Select Maintenance

2. Select the number field to display the onscreen keyboard.

3.

Enter code 32 and select Enter twice on the control panel.

4.

If TIP ERR 12, TIP ERR 13, or TIP ERR 23 occurs, select Clear and OK
on the control panel. If the Clear option is not displayed, dispose of the

aliquot tip down the disposal chute.

4. Unlock the rear doors of the Aliquotter and open the rear doors.

5. Collect the sample by placing a 2ml sample cup below aliquot tip #1 and then
pulling the aliquot tip downward. Repeat for nozzle #2.

6. After collecting the sample, re-attach the aliquot tip to the nozzle.

7. Close the Aliquotter rear safety shield doors.

e. Use the following procedure to remove any tubes on the conveyor lane.

1. Remove any tubes on the Aliquotter and Labeler conveyor lane.

a.

On the Aliquotter control panel, select Maintenance .

b.

Select Bypass for the tubes to bypass the Aliquot module.

c.

On the Labeler control panel, select Maintenance
Maintenance settings.

d. Select the number field to display the onscreen keyboard.

e.

Enter Function code 91 and select Enter twice to hold tubes at bar code
reader BR02 and to release tubes after BR02.

f. Remove all tubes in the Aliquotter and the Labeler. Do not remove any

sample tubes at BR02 or before the tube is in the Labeler.

2. After all the tubes and sample carriers have left the Aliquotter and Labeler, exit
the function codes and return the module to Auto mode:

on the front control panel of the Aliquot component.

to display the

a.

On the Aliquotter control panel, select Enter and Exit .

3-14 B31451AE

Error Recovery Procedures

System Error Recovery Procedures

b.

On the Labeler control panel, select Enter

c.

Select Auto and OK on both the Aliquotter and Labeler to resume
processing.

23

At the Secondary Decapper module:

a. If there is a sample tube at BR01, note the Sample ID for use in step c before

continuing with the following recovery steps.

1. If a stopper is jamming the sample tube carrier, push it forward to release the
carrier.

2. Check for any sample tube that is at the decapping position – Will cause an
PS044 ON error.

1. Remove the sample tube.

2. Using Cennexus, determine if the sample tube is supposed to be decapped

or not.

3. If it is supposed to be decapped, manually remove the cap and dispose of

the cap down the cap chute.

and Exit .

3

3. Leave other tubes in carriers.

b. Place the Secondary Decapper module into Auto mode. Look for any dropped caps

and discard them down the cap chute.

c. Place the sample tube removed in a.2.1 above into the empty sample carrier as it

exits the module.

d. If the error PS041, PS042 or PS043 is generated for the sample tube that was at

BR01 (Confirm the sample ID noted in step a.), manually remove the cap.

e.

Select Clear
release the sample tube.

f.

Select Clear or Restart from the control panel to clear any other errors.

g.

Select Auto

24

At the Decapper module:

a. If a stopper is jamming the sample tube carrier, push it forward to release the

carrier.

b. Check for any tube that is ready to be decapped at the decapping positions SN006

or SN016. Remove these tubes, manually decap, and discard the caps in the cap
chute and place the tube back in the sample carrier.

c.

Select Auto and OK to resume operation.

from the control panel to clear the PS041, PS042 or PS043 and

and OK to resume operation.

d.

If the error PS011, PS012, PS111, PS112 occurs, select Clear from the control
panel to clear the error and release the sample tube.

e. If PS014 or PS114 error is generated, manually decap the tube and dispose of it in

the cap chute.

f.

Select Clear from the control panel to clear the PS014 or PS114 error and release
the sample tube.

25

At the Level Detector component:

B31451AE 3-15

Error Recovery Procedures

System Error Recovery Procedures

a. If a stopper is jamming the sample tube carrier, push it forward to release the

carrier.

b. Remove tubes that are held by the grippers and check to see that the labels are not

damaged. Place the tubes back in their assigned carriers.

c. If there are tubes in the cups for level detecting, remove the tubes one by one and

check to see that the labels are not damaged. Place the tubes back in their assigned
carriers.

d. Leave other tubes and sample tube carriers as they are.

e. If there are tubes in position to be level detected, the system generates errors

PS001 to PS005 when you place the Level Detector into Auto mode.

f.

Select Clear to clear the errors and allow the tubes to pass the transfer point of
the level detector.

g. The system may not process sample tubes at the transfer point correctly. If the

system does not complete level detection, it generates an aliquot error. If the
system completes level detection, it continues to process the tube.

26

At the Centrifuge module:

a.

Select Mute

b. If a stopper is jamming the sample tube carrier, push it forward to release the

carrier.

c. Press the Stop button again. This resets the Stop button.

d. Turn the Centrifuge power switch OFF and wait at least a minute. The system

displays Unlock when you can turn the power back on. Turn the Centrifuge
switch back on to reset the centrifuge.

e. Determine whether the tubes currently in the centrifuge require centrifugation or

not.

1.

On the Centrifuge control panel, select Top Unlock
cover.

2.

Select and hold Unlock to unlock the Centrifuge lid.

3. If the Centrifuge transfer arm interferes with the lid, use function code 57 on
the centrifuge D-Lane control panel to release power to the transfer arm and
move it up and left it to home position.

4. Lift the centrifuge cover, then lift centrifuge lid.

5. Inspect the tubes.

6. If you do not need to manually centrifuge any samples, go to Step m.

7. Firmly press down on the centrifuge lid with the palms of your hands to close
the centrifuge lid.

8. Close the centrifuge cover.

f. Perform this procedure on the control panel on the Centrifuge D-Lane. Select

Maintenance

on the Centrifuge control panel to silence the alarm.

to unlock the Centrifuge

on the control panel.

g. Select the number field to display the onscreen keyboard.

h.

Enter function code 80 and select Enter twice.

3-16 B31451AE

Error Recovery Procedures

Inlet and Outlet Module Recovery Procedures

i.

On the Centrifuge control panel (not the D-Lane control panel), select Restart
start centrifugation.

Note

If the Centrifuge control panel does not display the Restart icon, select Top
Unlock , open and then close the top cover and then select Restart to

start centrifugation.

j. Wait for the centrifuge to complete processing.

k.

On the Centrifuge control panel, select and hold Unlock to unlock the Centrifuge
lid.

l. Lift the centrifuge cover, then lift centrifuge lid.

m. Unload and replace balance tubes in the original position if necessary.

n. Unload the centrifuged sample tubes into the sample tube carriers in the Centrifuge

track queue (D-Lane).

o. Firmly press down on the centrifuge lid with the palms of your hands to close the

centrifuge lid.

p. Close the centrifuge cover.

q. Perform this procedure on the Centrifuge D-Lane control panel. Select Maintenance

on the control panel.

r. Select the number field to display the onscreen keyboard.

s.

Enter function code 84 and select Enter twice.

to

3

t.

After the tubes have exited the Centrifuge track queue, select Enter

u.

Select Auto and OK to resume operation.

27

Confirm all system modules are in Run mode. Select Auto and OK to resume
processing, if necessary.

Inlet and Outlet Module Recovery Procedures

This section provides information to identify and resolve errors related to the Inlet and
Outlet modules. Inlet and Outlet error recovery procedures include:

• Inlet Module Error Recovery Procedure

• Error Lane Module Error Recovery Procedure

• Bulk Inlet Module Error Recovery Procedure

• Outlet Module Error Recovery Procedure

• Tube Held Recovery Procedure

• T-Lane Module Error Recovery Procedure

and Exit .

B31451AE 3-17

Error Recovery Procedures

Inlet and Outlet Module Recovery Procedures

Inlet Module Error Recovery Procedure

Inlet module errors are usually caused by an Inlet rack loading error. Inlet module errors
can also include:

• Rack Position and Load/Unload Errors

• Gripper finger errors

• Transfer-arm blockage

• Sensor malfunction

• Jammed sample tube carrier

Caution

Before you perform an error recovery procedure, confirm the module is stopped.
When the module is stopped, the control panel turns red.

1

Select Mute on the control panel to silence the alarm.

2

Read the error code and the description on the control panel.

3

Locate the error code in the Inlet Error Codes table in Chapter 4.

4

Resolve the condition causing the error message.

5

Select Restart on the control panel to resume operation.

Error Lane Module Error Recovery Procedure

Error Lane module errors can include:

• Bar code label reader problems

• Carrier transfer arm blockage

• Sensor malfunction

• Jammed sample tube carrier

Caution

Before you perform an error recovery procedure, confirm that the module is stopped.
When the module is stopped, the control panel turns red.

1

Select Mute on the control panel to silence the alarm.

2

Read the error code and the description on the control panel.

3

Locate the error code in the Power Express Error Lane Codes.

4

Resolve the condition causing the error message.

5

Select Restart and then Exit on the control panel to resume operation.

3-18 B31451AE

Bulk Inlet Module Error Recovery Procedure

Bulk Inlet module errors Inlet module errors can also include:

• Bin feeder errors

• Belt transfer errors

• Gripper finger errors

• Transfer-arm blockage

• Sensor malfunction

• Jammed sample tube carrier

Caution

Before you perform an error recovery procedure, confirm that the module is stopped.
When the module is stopped, the control panel turns red.

Error Recovery Procedures

Inlet and Outlet Module Recovery Procedures

3

1

Select Mute on the control panel to silence the alarm.

2

Read the error code and the description on the control panel.

3

Locate the error code in the Bulk Inlet Error Codes table in Chapter 4.

4

Resolve the condition causing the error message.

5

Select Restart on the control panel to resume operation.

Outlet Module Error Recovery Procedure

Outlet module errors can include:

• Operator Rack Load error

• Bar code reader error

• Sensor malfunction

• Gripper finger error

• Transfer-arm blockage

• Jammed sample tube carrier

Caution

Before you perform an error recovery procedure, confirm the module is stopped.
When the module is stopped, the control panel turns red.

1

Select Mute on the control panel to silence the alarm.

2

Read the error code and the description on the control panel.

B31451AE 3-19

Error Recovery Procedures

Inlet and Outlet Module Recovery Procedures

3

Locate the error code in the Outlet Error Codes table in Chapter 4.

4

Resolve the condition causing the error message.

5

Select Restart on the control panel to resume operation.

Tube Held Recovery Procedure

The Tube Held error occurs after a Stop Button or manual reset of the Outlet module, and
the gripper is holding a sample tube. The tube must be correctly removed and recovered
for the system to properly sort and track its status and allow the sample to be remapped
later.

1

Select Mute on the Outlet control panel to silence the alarm.

2

Select Clear and OK .

3

Open the rear safety door of the Outlet module and remove the sample tube from the
gripper fingers. The gripper may be gently pulled toward the rear for easier access.

4

Determine the status of the sample:

If . . . Then . . .

If the sample needs to be remapped later or the
sample history tracking is important,

If the sample is removed from the system and
not remapped later,

5

Select Auto and OK to resume processing.

Place the tube in an empty sample carrier and
place the sample carrier at the track entry
position nearest to the Outlet. Refer to Figure

3.3 Outlet Sample Re-entry with or without a
Storage Module .

Place the tube in the outlet rack below the
gripper. The sample is sorted; however, the
sample history and tracking information are
incomplete. Remapping of the sample is not
available.

The Outlet has two possible entry points for a sample to be re-introduced for error
recovery, depending on the configuration of your system. The Outlet is on a T-Lane with
a Storage module or without a Storage module.

3-20 B31451AE

Error Recovery Procedures

Inlet and Outlet Module Recovery Procedures

Figure 3.3 Outlet Sample Re-entry with or without a Storage Module

3

1. Entry point for sample carrier when
Outlet and Storage Modules share a
T-Lane

T-Lane Module Error Recovery Procedure

T-Lane module errors can include:

• Diverter blockage

• Sensor malfunction

• Jammed sample tube carrier

Caution

Before you perform an error recovery procedure, confirm that the module is stopped.
When the module is stopped, the control panel turns red.

1

Select Mute

2

Read the error code and the description on the control panel.

on the control panel to silence the alarm.

2. Entry point for sample carrier when
Outlet is on its own T-Lane

3

Locate the error code in the T-Lane Error Codes.

4

Resolve the condition causing the error message.

5

Select Restart on the control panel to resume operation.

B31451AE 3-21

Error Recovery Procedures

Inlet and Outlet Module Recovery Procedures

3-22 B31451AE

Error Code Tables

The Error Code tables describe error messages generated by the Power Express system.
The tables provide system error codes, a brief explanation of the possible problem, and
possible solutions.

Error Code Explanation

The Error Code column contains the alphanumeric codes as they appear on the Control
Panel and in the Line Control Error Log. These codes (for example, SN009) refer to specific
sensors on the track.

The Problem column describes the cause of the error.

The Solution column provides resolution instructions.

Nomenclature

The following table contains definitions of the alphabetic portion of error codes found in
the Error Code column of the following Error Code tables.

CHAPTER 4

Troubleshooting

Use this table and the color diagrams in the Sensor Diagrams section to locate errors on the
system.

Error Code DefinitionsTable 4.1

Code Definition

AS Auto Sensor

BR Bar Code Reader

BUZZ Buzzer

CCIE SND CC-Link IE Field Send

DM Digital Motor

Drip Cup Drip Cup

ERR Error

FS Fiber Sensor

HI VOL High-volume

HOM Home

INI Initialization

JOG Jog Operation of the Motors

LIM Limit

LS Limit Sensor

NETC1 Network Converter for Motor

B31451AE 4-1

Troubleshooting

Error Code Tables

Table 4.1

OFF

ON A cylinder is in an abnormal condition with an ON status.

OP CALL Operation Call (contact your Beckman Coulter Field Service Engineer )

PAS Pass

PM Pulse Motor

POS Positioning

PR Label Printer

PRINT SYNTX Printer Syntax

PRNT CUT Printer Cut

PRNT HEAT Printer Heat

PRNT PAUSE Printer Pause

Error Code Definitions (Continued)

Code Definition

1. A cylinder is in an abnormal condition with an OFF status.

2. A sensor detects an abnormal condition with an OFF status.

A sensor detects an abnormal condition with an ON status.

PS Photo Sensor

REG RST Register Reset

RF RFID

RF INI RF Initialization

RST Reset

SL Cylinder

SN Sensor

TIP ERR Tip Error

Z# Shock Shock Sensor (Z-axis)

Inlet Error Codes

Inlet Error CodesTable 4.2

Sensor Problem Solution

BUZZ01-0*

BUZZ02- 0*

Line Control CPU Error, bar
code label, or RFID read
error or Sample Positioning
error.

1.

Select Restart on the control panel to retry.

2. Confirm that the bar code reader or RFID reader reads the
bar code label or RFID tag correctly. If necessary, reprint
the bar code label and re-apply it to the sample tube.

3.
If the error persists, select Clear

to release the carrier.

on the control panel

4-2 B31451AE

Troubleshooting

Error Code Tables

4

Table 4.2

Sensor Problem Solution

CCIE ERR ERR

CCIE SND

LS001 OFF

LS002 OFF

Inlet Error Codes (Continued)

Established communication
between PLC and LC has
been disrupted.

Failed to send a message to
the line controller.

Inlet Rack #1 detection
error. Inlet Rack #1 is not
present or not detected by
the rack sensor.

Inlet Rack #3 detection
error. Inlet Rack #3 is not
present or not detected by
the rack sensor.

1. Confirm the cable connection between LC and PLC, located
at the upper stream side of the Error unit.

2. Confirm all the PLCs within the line are powered on.

3. When the communication between PLC and LC has been
re-established, an error is recovered.

4.
Select Restart on the control panel to retry or use

Function code 01 (Lane through (Bypass)) to continue.

Confirm the cables between individual PLCs and the Line
Controller are connected correctly.

Confirm that the rack is there and set correctly in tray.

Confirm that the rack is there and set correctly in tray.

LS003 OFF

LS004 OFF

LS005 OFF

LS006 OFF

LS007 OFF

LS008 OFF

Inlet Rack #5 detection
error. Inlet Rack #5 is not
present or not detected by
the rack sensor.

Inlet Rack #7 detection
error. Inlet Rack #7 is not
present or not detected by
the rack sensor.

Inlet Rack #2 detection
error. Inlet Rack #2 is not
present or not detected by
the rack sensor.

Inlet Rack #4 detection
error. Inlet Rack #4 is not
present or not detected by
the rack sensor.

Inlet Rack #6 detection
error. Inlet Rack #6 is not
present or not detected by
the rack sensor.

Inlet Rack #8 detection
error. Inlet Rack #8 is not
present or not detected by
the rack sensor.

Confirm that the rack is there and set correctly in tray.

Confirm that the rack is there and set correctly in tray.

Confirm that the rack is there and set correctly in tray.

Confirm that the rack is there and set correctly in tray.

Confirm that the rack is there and set correctly in tray.

Confirm that the rack is there and set correctly in tray.

B31451AE 4-3

Troubleshooting

Error Code Tables

Table 4.2

Sensor Problem Solution

LS011 OFF

NETC1 DATA

NETC1 RST1

NETC1 RST2

No Carrier

OP.CALL

Inlet Error Codes (Continued)

Rack table detection error.

Network protocol
converter: command
execution error.

Network protocol
converter: reminder to
reboot the module. After
replacing a network
protocol converter and
configuring its settings for
the first time, the module
must be rebooted for the
settings to take effect.

Bulk Inlet is not providing
sample carriers to the Inlet.

PLC hardware error. A PLC
battery may have run out.

1. Confirm that the rack table is set correctly.

2. Confirm that LS011 works correctly.

Clear the error to retry the command. If the error persists,
reboot the module.

Reboot the module.

Confirm that the Bulk Inlet is in Run mode and that there are no
obstructions in the track lanes between the Bulk Inlet and the
Inlet.

Replace the battery if the BAT LED indicator on the front of the
PLC box is blinking.

PM001 JOG

PM001 POS

PM001 HOM

Home sensor detection
error on the arm.

Loading arm positioning
error.

Error generated while the
arm was moving to the
home position.

1. Confirm the X-axis arm motor moves towards the home
position and the home sensor works correctly.

2.

Place the module in Manual mode.

3. Confirm that nothing interferes with the movement of the
loading arm.

4.

Place the module in Auto mode to resume operation.

1.

Place the module in Manual mode.

2. Confirm that nothing interferes with the movement of the
loading arm.

3.

Place the module in Auto mode to resume operation.

1.

Place the module in Manual mode.

2. Confirm that nothing interferes with the movement of the
loading arm.

3.

Place the module in Auto mode to resume operation.

4-4 B31451AE

Troubleshooting

Error Code Tables

4

Table 4.2

Sensor Problem Solution

PM001 ERR

PM001 LIM

PM002 JOG

Inlet Error Codes (Continued)

Motor error.

The current register setting
forced the arm to move
beyond the allowable limit
position.

Home sensor detection
error on the arm.

1.

Place the module in Manual mode.

2. Confirm that nothing interferes with the movement of the
loading arm.

3.

Place the module in Auto mode to resume operation.

Note

If the error still occurs, reboot the module, then
place it in Auto mode to resume operation.

1.

Place the module in Manual mode.

2.

Place the module in Auto mode to resume operation.

3. If the error still occurs, contact your Beckman Coulter
representative.

1. Confirm the Y-axis arm motor moves towards the home
position and the home sensor works correctly.

2.

Place the module in Manual mode.

PM002 POS

PM002 HOM

Loading arm positioning
error.

Error generated while the
arm was moving to the
home position.

3. Confirm that nothing interferes with the movement of the
loading arm.

4.

Place the module in Auto mode to resume operation.

1.

Place the module in Manual mode.

2. Confirm that nothing interferes with the movement of the
loading arm.

3.

Place the module in Auto mode to resume operation.

1.

Place the module in Manual mode.

2. Confirm that nothing interferes with the movement of the
loading arm.

3.

Place the module in Auto mode to resume operation.

B31451AE 4-5

Troubleshooting

Error Code Tables

Table 4.2

Sensor Problem Solution

PM002 ERR

PM002 LIM

PRS00 ERR

Inlet Error Codes (Continued)

Motor error.

The current register setting
forced the arm to move
beyond the allowable limit
position.

The air pressure is below
the acceptable threshold
level.

1.

Place the module in Manual mode.

2. Confirm that nothing interferes with the movement of the
loading arm.

3.

Place the module in Auto mode to resume operation.

Note

If the error still occurs, reboot the module, then
place it in Auto mode to resume operation.

1.

Place the module in Manual mode.

2.

Place the module in Auto mode to resume operation.

3. If the error still occurs, contact your Beckman Coulter
representative.

Confirm that the air compressor is on and the auto switch is
working correctly.

PS011 ON

PS012 ON

PS013 ON

PS014 ON

PS015 ON

PS021 ON

PS022 ON

PS023 ON

PS024 ON

PS025 ON

QJ71GF ERR

Tube presence error at
Carrier Lane #1 on the
loading lane (front loading
lane). The loading arm
attempted to place a
sample tube into the first
carrier on the loading lane,
but another sample tube is
in the carrier.

Tube presence error at
Carrier Lane #2 on the
loading lane (rear loading
lane). The loading arm
attempted to place a
sample tube into the
second carrier on the
loading lane, but another
sample tube is in the
carrier.

The PLC module (QJ71GF)
used for the
communication between
the PLC and LC
malfunctioned.

1. Manually remove the sample tube from the carrier.

2. Confirm that the tube detection sensor at the carrier works
correctly.

1. Manually remove the sample tube from the carrier.

2. Confirm that the tube detection sensor at the carrier works
correctly.

1. Reset the PLC

2. If the reset does not recover from the error, QJ71GF
module for the PLC can be defective.

4-6 B31451AE

Troubleshooting

Error Code Tables

4

Table 4.2

Sensor Problem Solution

RF01 INI

RF02 INI

REG RST

SL001A ON

SL001B ON

SL001 OFF

Inlet Error Codes (Continued)

RFID initialization error.

PLC register settings have
been reset. They may have
reverted to their default
values.

Error at the Z-axis cylinder
on the loading arm.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

1. Confirm that the RFID cable is connected correctly.

2. Reboot the module.

3.

Place the module in Run mode to resume operation.

Inspect and adjust the PLC register settings as required.

1. Confirm that the air compressor is on and the auto switch
is working correctly.

2. Confirm that nothing interferes with the movement of the
loading arm.

3. Inspect the transfer arm for misalignment.

SL003 ON

SL003 OFF

SL005 ON

SL005 OFF

The gripper component
does not expand or
contract correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

The gripper does not open.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

1. Inspect the gripper component for foreign objects and
other conditions that can prevent its movement.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

1. Check for any obstructions, wrinkled labels, or mishandled
tubes. If necessary, remove any tubes, replace labels, or
reposition tubes in the grippers.

2. Check that the auto switch turns on or off when the gripper
opens or closes.

3. Confirm that the air compressor is on and the auto switch
is working correctly.

4. Confirm that the compressed air supply is within the
normal pressure range.

5.
Select Restart on the control panel to resume

operation.

B31451AE 4-7

Troubleshooting

Error Code Tables

Table 4.2

Sensor Problem Solution

SL006 ON

SL006 OFF

SL007 ON

SL007 OFF

Inlet Error Codes (Continued)

Locking cylinder error. The
cylinder that locks the left
drawer lock is not working
correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

Locking cylinder error. The
cylinder that locks the right
drawer lock is not working
correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

1. Confirm that the drawer is fully closed.

2. Confirm that the cylinder is getting enough air.

3. Confirm that the cylinder motion sensor is working
correctly.

1. Confirm that the drawer is fully closed.

2. Confirm that the cylinder is getting enough air.

3. Confirm that the cylinder motion sensor is working
correctly.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

4-8 B31451AE

Troubleshooting

Error Code Tables

4

Table 4.2

Sensor Problem Solution

SL011 ON

SL011 OFF

SL012 ON

SL012 OFF

SL013 ON

SL013 OFF

SL014 ON

SL014 OFF

SL015 ON

SL015 OFF

SL016 ON

SL016 OFF

SL021 ON

SL021 OFF

SL022 ON

SL022 OFF

SL023 ON

SL023 OFF

SL024 ON

SL024 OFF

SL025 ON

SL025 OFF

SL026 ON

SL026 OFF

SL031 ON

SL031 OFF

SL032 ON

SL032 OFF

SL041 ON

SL041 OFF

SL042 ON

SL042 OFF

Inlet Error Codes (Continued)

Stopper error. The stopper
is not working correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

1. Confirm that a carrier is not jammed or stuck.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

SL043 ON

SL043 OFF

B31451AE 4-9

Diverter error. The diverter
is not working correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

1. Confirm that a carrier is not jammed or stuck.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

Troubleshooting

Error Code Tables

Table 4.2

Sensor Problem Solution

SL051 ON

SL051 OFF

SL061 ON

SL061 OFF

SL062 ON

SL062 OFF

Inlet Error Codes (Continued)

The rear door locking
cylinder is not working
correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

Stopper error. The stopper
is not working correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

1. Confirm that the rear doors are completely closed.

2. Confirm that there are no obstructions around the rear
door locks.

3. Confirm that the air compressor is on and the auto switch
is working correctly.

4. Confirm that the compressed air supply is within the
normal pressure range.

5.
Select Restart on the control panel to resume

operation.

1. Confirm that a carrier is not jammed or stuck.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

SL063 ON

SL063 OFF

SL071 ON

SL071 OFF

SL072 ON

SL072 OFF

Transfer arm Z-axis motion
error.

Stopper error. The stopper
is not working correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

1. Confirm that the tube is seated correctly in the sample
carrier.

2. Inspect for and remove any obstructions.

3. Confirm that the air compressor is on and the auto switch
is working correctly.

4. Confirm that the compressed air supply is within the
normal pressure range.

5.
Select Restart on the control panel to resume

operation.

1. Confirm that a carrier is not jammed or stuck.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

4-10 B31451AE

Troubleshooting

Error Code Tables

4

Table 4.2

Sensor Problem Solution

SL073 ON

SL073 OFF

SN001 OFF

SN002 OFF

SN012 PAS

SN013 PAS

SN014 PAS

SN022 PAS

SN023 PAS

SN024 PAS

SN032 PAS

SN043 PAS

SN0045 PAS

Inlet Error Codes (Continued)

Transfer arm Z-axis motion
error.

Left or right drawer closure
error.

Passage sensor error. A
passage sensor does not
detect a carrier within a
predetermined timeout
period.

1. Confirm that the tube is seated correctly in the sample
carrier.

2. Inspect for and remove any obstructions.

3. Confirm that the air compressor is on and the auto switch
is working correctly.

4. Confirm that the compressed air supply is within the
normal pressure range.

5.
Select Restart on the control panel to resume

operation.

1. Confirm that the drawers are closed correctly.

2. Inspect for any obstructions in the drawer operation.

3.
Select Restart on the control panel to resume

operation.

1. Confirm that a carrier is not jammed or stuck and that the
belt moves.

2.
Select Restart on the control panel to resume

operation.

3. If no sample tube carrier is there or stopped, the passage
of the carrier did not trigger the sensor. Use a metal object

to trigger the sensor manually. Select Restart

.

Error Lane Error Codes

Error Lane Error CodesTable 4.3

Sensor Problem Solution

BR01 INI

BR02 INI

B31451AE 4-11

Bar code reader
initialization error.

1. Confirm that the bar code reader cable is connected
correctly.

2. Reboot the module.

3.

Place the module in Run mode to resume operation.

Troubleshooting

Error Code Tables

Table 4.3

Sensor Problem Solution

BUZZ01-0*

BUZZ02- 0*

CA1 ERR

CA2 ERR

Error Lane Error Codes (Continued)

Line Control CPU Error, bar
code label, or RFID read
error or Sample Positioning
error.

Lane 1 Camera fails to read.

Lane 2 Camera fails to read.

1.

Select Restart on the control panel to retry.

2. Confirm that the bar code reader or RFID reader reads the
bar code label or RFID tag correctly. If necessary, reprint
the bar code label and re-apply it to the sample tube.

3.
If the error persists, select Clear

to release the carrier.

1.
Select Restart on the control panel to resume

operation.

2. If problem continues, power off track to reset camera unit.

3. If the error still occurs, disable lane 1 operation.

4. If the error still occurs, contact your Beckman Coulter
representative.

1.
Select Restart on the control panel to resume

operation.

2. If problem continues, power off track to reset camera unit.

3. If thee error still occurs, disable lane 2 operation.

4. If the error still occurs, contact your Beckman Coulter
representative.

on the control panel

CA1PNG TIM

CA2PNG TIM

CA1 Lane 1 Camera fails to
communicate.

CA2 Lane 2 Camera fails to
communicate.

1.
Select Restart on the control panel to resume

operation.

2. If problem continues, power off track to reset camera unit.

3. If problem still continues, disable lane 1 operation and
contact Beckman Coulter service representative.

1.
Select Restart on the control panel to resume

operation.

2. If problem continues, power off track to reset camera unit.

3. If problem still continues, disable lane 2 operation and
contact Beckman Coulter service representative.

4-12 B31451AE

Troubleshooting

Error Code Tables

4

Table 4.3

Sensor Problem Solution

CA1UNT ERR

CA1SND ERR

CA1RCV ERR

CA1COM ERR

CA1CMD ERR

CA1CON ERR

CA1PNG TIM

CA1PNG ERR

CA2UNT ERR

CA2SND ERR

CA2RCV ERR

CA2COM ERR

CA2CMD ERR

CA2CON ERR

CA2PNG TIM

CA2PNG ERR

Error Lane Error Codes (Continued)

Lane 1 Camera fails to
initialize.

Lane 2 Camera fails to
initialize.

1.

Select Restart to repeat the operation.

2. If problem still continues, power off track to reset the
camera unit.

3. If the error still occurs, disable lane 1 operation.

4. If the error still occurs, contact your Beckman Coulter
representative.

1.
Select Restart to repeat the operation.

2. If problem still continues, power off track to reset the
camera unit.

3. If the error still occurs, disable lane 2 operation.

4. If the error still occurs, contact your Beckman Coulter
representative.

FS011 PAS

PS025 PAS

PS025 ON

RF01 INI

RF02 INI

Passage sensor error. A
passage sensor does not
detect a carrier within a
predetermined timeout
period.

A carrier is under the carrier
transfer arm.

RFID initialization error.

1. Confirm that a carrier is not jammed or stuck and that the
belt moves.

2.
Select Restart on the control panel to resume

operation.

3. If no sample tube carrier is there or stopped, the passage
of the carrier did not trigger the sensor. Use a metal object

to trigger the sensor manually. Select Restart

1. Inspect to see if there is a carrier under the carrier transfer
arm. If found, remove the carrier from the area.

2. Confirm that the sensor is working correctly.

1. Confirm that the RFID cable is connected correctly.

2. Reboot the module.

3.

Place the module in Run mode to resume operation.

. I

B31451AE 4-13

Troubleshooting

Error Code Tables

Table 4.3

Sensor Problem Solution

SL001 ON

SL001 OFF

SL002 ON

SL002 OFF

SL003 ON

SL003 OFF

SL004 ON

SL004 OFF

Error Lane Error Codes (Continued)

Stopper error. The stopper
is not working correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

Diverter error. The diverter
is not working correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

1. Confirm that a carrier is not jammed or stuck.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

1. Confirm that a carrier is not jammed or stuck.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

SL011 ON

SL011 OFF

SL012 ON

SL012 OFF

SL013 ON

SL013 OFF

Carrier guide is not working
correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

Stopper error. The stopper
is not working correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

1. Confirm that a carrier is not jammed or stuck.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

1. Confirm that a carrier is not jammed or stuck.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

4-14 B31451AE

Troubleshooting

Error Code Tables

4

Table 4.3

Sensor Problem Solution

SL021A ON

SL021B ON

SL021 OFF

SL022A ON

SL022B ON

SL022 OFF

Error Lane Error Codes (Continued)

Error at the Y-axis cylinder
on the carrier transfer arm.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

Error at the Z-axis cylinder
on the carrier transfer arm.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

1. Confirm that the air compressor is on and the auto switch
is working correctly.

2. Confirm that the compressed air supply is within the
normal pressure range.

3.
Select Restart on the control panel to resume

operation.

1. Confirm that a carrier is not jammed or stuck.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

SL025 ON

SL025 OFF

SL026 ON

SL026 OFF

SL027 ON

SL027 OFF

SL028 ON

SL028 OFF

SL029 ON

SL029 OFF

Stopper error. The stopper
is not working correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

Carrier guide is not working
correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

1. Confirm that a carrier is not jammed or stuck.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

1. Confirm that a carrier is not jammed or stuck.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

B31451AE 4-15

Troubleshooting

Error Code Tables

Table 4.3

Sensor Problem Solution

SL031 ON

SL031 OFF

SL032 ON

SL032 OFF

SL033 ON

SL033 OFF

SL034 ON

SL034 OFF

SL035 ON

SL035 OFF

Error Lane Error Codes (Continued)

Stopper error. The stopper
is not working correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

Diverter error. The diverter
is not working correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

1. Confirm that a carrier is not jammed or stuck.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

1. Confirm that a carrier is not jammed or stuck.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

SL041 ON

SL041 OFF

SL042 ON

SL042 OFF

SL043 ON

SL043 OFF

SL044 ON

SL044 OFF

Stopper error. The stopper
is not working correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

Diverter error. The diverter
is not working correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

1. Confirm that a carrier is not jammed or stuck.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

1. Confirm that a carrier is not jammed or stuck.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

4-16 B31451AE

Troubleshooting

Error Code Tables

4

Table 4.3

Sensor Problem Solution

SL051 ON

SL051 OFF

SL052 ON

SL052 OFF

SL091 ON

SL091 OFF

SL092 ON

SL092 OFF

SL401 ON

SL401 OFF

SL402 ON

SL402 OFF

SL061 ON

SL061 OFF

Error Lane Error Codes (Continued)

Stopper error. The stopper
is not working correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

Locking cylinder error. The
cylinder that locks the front
door lock is not working
correctly.

ON error: The cylinder does
not respond correctly to an
ON signal from a PLC.

1. Confirm that a carrier is not jammed or stuck.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

Confirm that the air compressor is on and the auto switch is
working correctly.

SN001PAS

SN002 PAS

SN003 PAS

SN004 PAS

SN011 PAS

SN028 PAS

SN035 PAS

SN041 PAS

SN042 PAS

SN043 PAS

SN044 PAS

SN052 PAS

SN402 PAS

OFF error: The cylinder
does not respond correctly
to an OFF signal from a PLC.

Passage sensor error. A
passage sensor does not
detect a carrier within a
predetermined timeout
period.

1. Confirm that a carrier is not jammed or stuck and that the
belt moves.

2.
Select Restart on the control panel to resume

operation.

3. If no sample tube carrier is there or stopped, the passage
of the carrier did not trigger the sensor. Use a metal object

to trigger the sensor manually. Select Restart

.

B31451AE 4-17

Troubleshooting

Error Code Tables

Table 4.3

SN081 OFF

SN082 OFF

Error Lane Error Codes (Continued)

Sensor Problem Solution

Bulk Inlet Error Codes

Bulk Inlet Error CodesTable 4.4

Sensor Problem Solution

AD-1 ERR

AD-2 ERR

DM013A ON

DM013B ON

DM013 OFF

Tube size detection error.
Sensor did not turn off
correctly with no sample
tube present. Tube size
detection of the sample
tube at the BCR position
may be incorrect.

AD converter for tilt sensor
fails to initialize.

Loading Position 1 Drop­Guide is not working
properly. *B ON Error;
Releasing motion failed. *A
ON Error; Guide motion
failed. *OFF Error; Sensors
at both ends became ON.

1.

Select Restart on the Control Panel to verify sensor
check works correctly.

2. Inspect for obstruction on tube size detection arms.

3.

Select Clear
next sample tube.

Turn off the line and restart.

1. Confirm that the sensors are working correctly.

2. Confirm that the tube is positioned correctly and that there
are no obstructions.

3.
Select Restart on the control panel to resume

operation.

on the Control Panel to proceed to the

DM015A ON

DM015B ON

DM015 OFF

DM018A ON

DM018B ON

DM018 OFF

Loading Position tube­pusher is not working
properly. *B ON Error;
Releasing motion failed. *A
ON Error; Guide motion
failed. *OFF Error; two of
three sensors (MS015,
MS016 or MS017) became
ON simultaneously.

Tube Z-axis is not working
properly. *B ON Error;
Down motion failed. *A ON
Error; Upward motion
failed. *OFF Error; two of
three sensors (level
(DM018), Cap present
(PS018 or PS019) became
ON simultaneously.

1. Inspect for any obstructions, wrinkled labels, or mishandled
tubes. If necessary, remove any tubes, replace labels, or
reposition tube in the sample holder.

2. Confirm that the sensors are working correctly.

3. Confirm that the air compressor is on and the auto switch
is working correctly.

4. Confirm that the compressed air supply is within the
normal pressure range.

5.
Select Restart on the control panel to resume

operation.

1. Confirm that the sensors are working correctly.

2. Confirm that the tube is seated correctly.

3.
Select Restart on the control panel to resume

operation.

4-18 B31451AE

Troubleshooting

Error Code Tables

4

Table 4.4

Sensor Problem Solution

DM023A ON

DM023B ON

DM023 OFF

DM025A ON

DM025B ON

DM025 OFF

Bulk Inlet Error Codes (Continued)

Loading Position drop guide
is not working properly. *B
ON Error; Releasing motion
failed. *A ON Error; Guide
motion failed. *OFF Error;
Sensors at both ends
became ON.

Loading Position tube­pusher is not working
properly. *B ON Error;
Releasing motion failed. *A
ON Error; Guide motion
failed. *OFF Error; two of
three sensors (MS025,
MS026 or MS027) became
ON simultaneously.

1. Confirm that the sensors are working correctly.

2. Confirm that the tube is positioned correctly and that there
are no obstructions.

3.
Select Restart on the control panel to resume

operation.

1. Inspect for any obstructions, wrinkled labels, or mishandled
tubes. If necessary, remove any tubes, replace labels, or
reposition tube in the sample holder.

2. Confirm that the sensors are working correctly.

3. Confirm that the air compressor is on and the auto switch
is working correctly.

4. Confirm that the compressed air supply is within the
normal pressure range.

5.
Select Restart on the control panel to resume

operation.

DM028A ON

DM028B ON

DM028 OFF

DM101A ON

DM101B ON

DM101 OFF

DM105A ON

DM105B ON

DM105 OFF

Tube Z-axis is not working
properly. *B ON Error;
Down motion failed. *A ON
Error; Upward motion
failed. *OFF Error; two of
three sensors (level
(DM018), Cap present
(PS018 or PS019) became
ON simultaneously.

Tube Supply Box Z-axis
Lifter is not working
properly. *A ON Error;
failed to close. *B ON Error;
failed to open. *OFF Error;
Sensors on both ends
became ON.

Tube Supply Box door is not
working properly. *A ON
Error; Upward motion
failed. *B ON Error;
Downward motion failed.
*OFF Error; Sensors on both
ends became ON.

1. Confirm that the sensors are working correctly.

2. Confirm that the tube is seated correctly.

3.
Select Restart on the control panel to resume

operation.

1. Confirm that the sensors are working correctly.

2. Inspect for and remove any obstructions.

3.
Select Restart on the control panel to resume

operation.

1. Inspect for and remove any obstructions.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

B31451AE 4-19

Troubleshooting

Error Code Tables

Table 4.4

Sensor Problem Solution

DM111A ON

DM111B ON

DM111 OFF

DM115A ON

DM115B ON

DM115 OFF

DM121A ON

DM121B ON

DM121 OFF

Bulk Inlet Error Codes (Continued)

Tube Supply Box Z-axis
Lifter is not working
properly. *A ON Error;
failed to close. *B ON Error;
failed to open. *OFF Error;
Sensors on both ends
became ON.

Tube Supply Box door is not
working properly. *A ON
Error; Upward motion
failed. *B ON Error;
Downward motion failed.
*OFF Error; Sensors on both
ends became ON.

Right side tube transfer belt
stopper 1 is not working
properly. *A ON Error;
Failed to extend. *B ON
Error; Failed to retract.
*OFF Error; Sensors on both
ends became ON.

1. Confirm that the sensors are working correctly.

2. Inspect for and remove any obstructions.

3.

Select Restart on the control panel to resume
operation.

1. Inspect for and remove any obstructions.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

1. Inspect for and remove any obstructions.

2. Confirm that the sensors are working correctly.

3.
Select Restart on the control panel to resume

operation.

DM123A ON

DM123B ON

DM123 OFF

DM125A ON

DM125B ON

DM125 OFF

DM127A ON

DM127B ON

DM127 OFF

Right side tube transfer belt
stopper 2 area is not
working properly. *A ON
Error; Failed to move to the
supply box side. *B ON
Error; Failed to move to the
tube clamp holds side. *OFF
Error; Sensors on both ends
became ON.

Right side tube transfer belt
stopper 3 is not working
properly. *A ON Error;
Failed to extend. *B ON
Error; Failed to retract.
*OFF Error; Sensors on both
ends became ON.

Right side tube transfer belt
stopper 4 is not working
properly. *A ON Error;
Failed to extend. *B ON
Error; Failed to retract.
*OFF Error; Sensors on both
ends became ON.

1. Inspect for and remove any obstructions.

2. Confirm that the sensors are working correctly.

3.
Select Restart on the control panel to resume

operation.

1. Inspect for and remove any obstructions.

2. Confirm that the sensors are working correctly.

3.
Select Restart on the control panel to resume

operation.

1. Inspect for and remove any obstructions.

2. Confirm that the sensors are working correctly.

3.
Select Restart on the control panel to resume

operation.

4-20 B31451AE

Troubleshooting

Error Code Tables

4

Table 4.4

Sensor Problem Solution

DM131A ON

DM131B ON

DM131 OFF

Bulk Inlet Error Codes (Continued)

Tube Rotation sample
clamp is not working
properly. *A ON Error;
Failed to release. *B ON
Error; Failed to clamp. *OFF
Error; Sensors on both ends
became ON.

1. Inspect for and remove any obstructions.

2. Rotate the DM131 motor to its horizontal home position so
that the small metal tab is positioned in the home position.
Refer to the photo below.

3. Confirm that the sensors are working correctly.

4.

Place the module in Run mode to resume operation.

Figure 4.1 Tube Rotation Sample Clamp - Home Position

1. Home sensor bracket.

2. This tab must be positioned within the
Home sensor bracket. Rotate the stainless

3. Hold rotator assembly here and rotate
CW/CCW as necessary to home the
assembly.

steel bracket CW or CCW so that the
metal tab is as pictured.

B31451AE 4-21

Troubleshooting

Error Code Tables

Bulk Inlet Error CodesTable 4.5

Sensor Problem Solution

DM132A ON

DM132B ON

DM132 OFF

DM141A ON

DM141B ON

DM141 OFF

Tube Orientation Detection
is not working properly. *A
ON Error; Upward motion
failed. *B ON Error;
Downward motion failed.
*OFF Error; Sensors on both
ends became ON.

Uncapped tube is detected.

1. Inspect for and remove any obstructions.

2. Confirm that the tube is fully inserted in the tube
orientation detector.

3. If an uncapped tube is found, remove the tube and clean
the Bulk Inlet area.

4. Confirm that the air compressor is on and the auto switch
is working correctly.

5. Confirm that the compressed air supply is within the
normal pressure range.

6. Rotate DM132 to its home position (horizontal) if
necessary.

7.
Select Restart on the control panel to resume

operation.

1. Inspect for and remove any obstructions.

2. Confirm that the sensors are working correctly.

3. If uncapped tube is found, remove tube and clean Bulk
Inlet area. Inspect the sample tube and confirm that it is
acceptable for further processing. Place the tube in the
appropriate rack in the Inlet Module. Do not replace the
sample tube in the Bulk Inlet Module.

4.
Select Restart on the control panel to resume

operation.

DM201A ON

DM201B ON

DM201 OFF

DM205A ON

DM205B ON

DM205 OFF

Tube Supply Box Z-axis
Lifter is not working
properly. *A ON Error;
failed to close. *B ON Error;
failed to open. *OFF Error;
Sensors on both ends
became ON.

Tube Supply Box door is not
working properly. *A ON
Error; Upward motion
failed. *B ON Error;
Downward motion failed.
*OFF Error; Sensors on both
ends became ON.

1. Confirm that the sensors are working correctly.

2. Inspect for and remove any obstructions.

3.
Select Restart on the control panel to resume

operation.

1. Inspect for and remove any obstructions.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

4-22 B31451AE

Troubleshooting

Error Code Tables

4

Table 4.5

Sensor Problem Solution

DM211A ON

DM211B ON

DM211 OFF

DM215A ON

DM215B ON

DM215 OFF

DM221A ON

DM221B ON

DM221 OFF

Bulk Inlet Error Codes (Continued)

Tube Supply Box Z-axis
Lifter is not working
properly. *A ON Error;
failed to close. *B ON Error;
failed to open. *OFF Error;
Sensors on both ends
became ON.

Tube Supply Box door is not
working properly. *A ON
Error; Upward motion
failed. *B ON Error;
Downward motion failed.
*OFF Error; Sensors on both
ends became ON.

Left side tube transfer belt
2 stopper 1 is not working
properly. *A ON Error;
Failed to extend. *B ON
Error; Failed to retract.
*OFF Error; Sensors on both
ends became ON.

1. Confirm that the sensors are working correctly.

2. Inspect for and remove any obstructions.

3.

Select Restart on the control panel to resume
operation.

1. Inspect for and remove any obstructions.

2. Confirm that the air compressor is on and the auto switch
is working correctly.

3. Confirm that the compressed air supply is within the
normal pressure range.

4.
Select Restart on the control panel to resume

operation.

1. Inspect for and remove any obstructions.

2. Confirm that the sensors are working correctly.

3.
Select Restart on the control panel to resume

operation.

DM223A ON

DM223B ON

DM223 OFF

DM225A ON

DM225B ON

DM225 OFF

DM227A ON

DM227B ON

DM227 OFF

Left side tube transfer belt
stopper 2 area is not
working properly. *A ON
Error; Failed to move to the
supply box side. *B ON
Error; Failed to move to the
tube clamp holds side. *OFF
Error; Sensors on both ends
became ON.

Left side tube transfer belt
stopper 3 is not working
properly. *A ON Error;
Failed to extend. *B ON
Error; Failed to retract.
*OFF Error; Sensors on both
ends became ON.

Left side tube transfer belt
stopper 4 is not working
properly. *A ON Error;
Failed to extend. *B ON
Error; Failed to retract.
*OFF Error; Sensors on both
ends became ON.

1. Inspect for and remove any obstructions.

2. Confirm that the sensors are working correctly.

3.
Select Restart on the control panel to resume

operation.

1. Inspect for and remove any obstructions.

2. Confirm that the sensors are working correctly.

3.
Select Restart on the control panel to resume

operation.

1. Inspect for and remove any obstructions.

2. Confirm that the sensors are working correctly.

3.
Select Restart on the control panel to resume

operation.

B31451AE 4-23

Troubleshooting

Error Code Tables

Table 4.5

Sensor Problem Solution

DM231A ON

DM231B ON

DM231 OFF

Bulk Inlet Error Codes (Continued)

Tube Rotation sample
clamp is not working
properly. *A ON Error;
Failed to release. *B ON
Error; Failed to clamp. *OFF
Error; Sensors on both ends
became ON.

1. Inspect for and remove any obstructions.

2. Rotate the DM231 motor to its horizontal home position so
that the small metal tab is positioned in the home position.
Refer to the photo below.

3. Confirm that the sensors are working correctly.

4.
Select Restart on the control panel to resume

operation.

Figure 4.2 Tube Rotation Sample Clamp - Home Position

1. Home sensor bracket.

2. This tab must be positioned within the
Home sensor bracket. Rotate the stainless

3. Hold rotator assembly here and rotate
CW/CCW as necessary to home the
assembly.

steel bracket CW or CCW so that the
metal tab is as pictured.

4-24 B31451AE