Beckman Coulter, Inc.
250 S. Kraemer Blvd.
Brea, CA 92821
Page 2
WARNINGS AND PRECAUTIONS
READ ALL PRODUCT MANUALS AND CONSULT WITH BECKMAN COULTER-TRAINED PERSONNEL BEFORE ATTEMPTING
TO OPERATE INSTRUMENT. DO NOT ATTEMPT TO PERFORM ANY PROCEDURE BEFORE CAREFULLY READING ALL
INSTRUCTIONS. ALWAYS FOLLOW PRODUCT LABELING AND MANUFACTURER’S RECOMMENDATIONS. IF IN DOUBT AS
TO HOW TO PROCEED IN ANY SITUATION, CONTACT YOUR BECKMAN COULTER REPRESENTATIVE.
HAZARDS AND OPERATIONAL PRECAUTIONS AND LIMITATIONS
WARNINGS, CAUTIONS, and IMPORTANTS alert you as follows:
WARNING - Can cause injury.
CAUTION - Can cause damage to the instrument.
IMPORTANT - Can cause misleading results.
BECKMAN COULTER, INC. URGES ITS CUSTOMERS TO COMPLY WITH ALL NATIONAL HEALTH AND SAFETY
STANDARDS SUCH AS THE USE OF BARRIER PROTECTION. THIS MAY INCLUDE, BUT IT IS NOT LIMITED TO,
PROTECTIVE EYEWEAR, GLOVES, AND SUITABLE LABORATORY ATTIRE WHEN OPERATING OR MAINTAINING THIS OR
ANY OTHER AUTOMATED LABORATORY ANALYZER.
WARNING Risk of operator injury if:
r All doors, covers and panels are not closed and secured in place prior to and during instrument operation.
r The integrity of safety interlocks and sensors is compromised.
r Instrument alarms and error messages are not acknowledged and acted upon.
r You contact moving parts.
r You mishandle broken parts.
r Doors, covers and panels are not opened, closed, removed and/or replaced with care.
r Improper tools are used for troubleshooting.
To avoid injury:
r Keep doors, covers and panels closed and secured in place while the instrument is in use.
r Take full advantage of the safety features of the instrument. Do not defeat safety interlocks and sensors.
r Acknowledge and act upon instrument alarms and error messages.
r Keep away from moving parts.
r Report any broken parts to your Beckman Coulter Representative.
r Open/remove and close/replace doors, covers and panels with care.
r Use the proper tools when troubleshooting.
CAUTION System integrity might be compromised and operational failures might occur if:
r This equipment is used in a manner other than specified. Operate the instrument as instructed in the Product Manuals.
r You introduce software that is not authorized by Beckman Coulter into your computer. Only operate your system’s
computer with software authorized by Beckman Coulter.
r You install software that is not an original copyrighted version. Only use software that is an original copyrighted
version to prevent virus contamination.
IMPORTANT If you purchased this product from anyone other than Beckman Coulter or an authorized Beckman Coulter
distributor, and, if it is not presently under a Beckman Coulter service maintenance agreement, Beckman Coulter cannot
guarantee that the product is fitted with the most current mandatory engineering revisions or that you will receive the most
current information bulletins concerning the product. If you purchased this product from a third party and would like
further information concerning this topic, call your Beckman Coulter Representative.
Page 3
REVISION STATUS
Initial Issue, 6/99
Software version 1.0.
Issue B, 6/03
Changes were made to,
rcomply with the EU IVD Directive (98/79/EC).
rchange the company name from Coulter Corporation to Beckman Coulter Inc.
Note: Changes that are part of the most recent revision are indicated in text by a bar in the
margin of the amended page.
Issue BA, 5/10
Software Version 1.0.
Updates were made to the company corporate address.
Note: Changes that are part of the most recent revision are indicated in text by a bar in the
margin of the amended page.
PN 4237522BA
This document applies to the latest software listed and higher versions. When a subsequent software version
changes the information in this document, a new issue will be released to the Beckman Coulter website. For
labeling updates, go to www.beckmancoulter.com and download the most recent manual or system help for
your instrument.
iii
Page 4
REVISION STATUS
iv
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Page 5
LEGAL NOTICES
REVISION STATUS, iii
CONTENTS, v
INTRODUCTION, ix
HOW TO USE YOUR COULTER® HmX HEMATOLOGY ANALYZER WITH
AUTOLOADER DOCUMENTATION SET, ixi
ABOUT THIS MANUAL, ix
CONVENTIONS, x
HOT KEYS (SHORTCUTS), xi
LIST OF ICONS, xi
1CALIBRATION, 1-1
1.1CBC CALIBRATION - GENERAL, 1-1
Recommended Conditions, 1-1
When to Calibrate, 1-1
When to Verify, 1-1
5.5TROUBLESHOOTING DIFF THROUGH SCATTERPLOTS AND
HISTOGRAMS, 5-19
DIFF STEP-BY-STEP TROUBLESHOOTING GUIDE, 5-20
CHECKLIST 1:DF1 SCATTERPLOT IS ABNORMAL, 5-21
CHECKLIST 1A: TOO MANY CELLS IN THE BOTTOMMOST AREA OF THE DF1
SCATTERPLOT, 5-22
CHECKLIST 1B: DF1 SCATTERPLOT SHOWS POOR SEPARATION BETWEEN
LYMPHOCYTE AND NEUTROPHIL POPULATIONS, 5-22
CHECKLIST 1C: DF1 SCATTERPLOT HAS TOO MANY CELLS LINED UP
ACROSS THE TOP LINE OF THE SCATTERPLOT, 5-23
CHECKLIST 1D: DF1 SCATTERPLOT IS NEARLY BLANK, 5-23
CHECKLIST 1E: DF1 SCATTERPLOT SHIFTED TO THE LEFT OR RIGHT, 5-23
CHECKLIST 1F: DF1 SCATTERPLOT SHIFTED TOWARD THE BOTTOM OR
TOP, 5-24
CHECKLIST 2: DF2 OR DF3 SCATTERPLOT IS ABNORMAL, 5-24
CHECKLIST 3: VCS HISTOGRAMS APPEAR ABNORMAL, 5-25
CHECKLIST 3A: ABNORMAL VOLUME HISTOGRAM, 5-25
CHECKLIST 3B: ABNORMAL CONDUCTIVITY HISTOGRAM, 5-25
CHECKLIST 3C: ABNORMAL SCATTER HISTOGRAM, 5-26
CHECKLIST 4: ABNORMAL LATRON™ REAGENT VCS HISTOGRAMS, 5-27
CHECKLIST 4A: ABNORMAL LATRON REAGENT VOLUME HISTOGRAM, 5-27
CHECKLIST 4B: ABNORMAL LATRON REAGENT CONDUCTIVITY
HISTOGRAM, 5-27
CHECKLIST 4C: ABNORMAL LATRON REAGENT SCATTER HISTOGRAM, 5-28
CONTENTS
PN 4237522BA
5.6ERROR MESSAGES, 5-29
INDEX, INDEX-1
TRADEMARKS
vii
Page 8
CONTENTS
viii
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Page 9
CONTENTS
ILLUSTRATIONS
5.1Instrument with Front Covers Removed, 5-3
5.2Right Side of Instrument, 5-4
5.3Left Side of Instrument, 5-5
5.4Back of Instrument, 5-5
ix
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CONTENTS
x
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Page 11
TABLES
4.1Check Valve Locations, Symptoms of Malfunction, 4-11
5.1All Parameters Questionable, 5-6
5.2All Counted Parameters Are Consistently Lower Than Normal, 5-8
5.3All Counted Parameters Are Consistently Higher Than Normal, 5-9
5.4WBC Only Is Higher Than Normal, 5-9
5.5WBC Results Are Lower Than Normal, 5-10
5.6Hgb Results Questionable, 5-11
5.7RBC, PLT and MCV Only Are Affected, 5-12
5.8WBC/RBC Baths Overflow, 5-13
5.9Failure To Load or Unload Cassettes Properly, 5-14
5.10Failure To Rock Bed Properly, 5-14
5.11Failure To Move Cassettes Properly, 5-15
5.12Failure of Cassette To Clasp Tubes, 5-15
5.13Autoloader Needle Pierce and Retract Failures, 5-15
5.14Tube Retract Failure, 5-16
5.15Tube Available Sensor Failure, 5-16
5.16System Error Messages - Symbols and Numbers, 5-29
5.17System Error Messages - A and B, 5-32
5.18System Error Messages - C, 5-33
5.19System Error Messages - D through H, 5-38
5.20System Error Messages - I, 5-41
5.21System Error Messages - J through P, 5-43
5.22System Error Messages - R, 5-45
5.23System Error Messages - S, 5-47
5.24System Error Messages - T, 5-49
5.25System Error Messages - U, 5-50
5.26System Error Messages - V through Z, 5-52
CONTENTS
PN 4237522BA
xi
Page 12
CONTENTS
xii
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Page 13
This introductory section contains the following topics:
INTRODUCTION
rHow to use your COULTER
Documentation set
rAbout this Manual
rConventions
rHot Keys
rList of Icons
®
HmX Hematology Analyzer with Autoloader
HOW TO USE YOUR COULTER® HmX HEMATOLOGY ANALYZER WITH AUTOLOADER
DOCUMENTATION SET
Use the
methods it uses, its specifications, and information on installation, safety and software options.
Use the Special Procedures and Troubleshooting Manual to run a calibration, perform
reproducibility and carryover checks, and to clean, replace or adjust a component of the
instrument. The troubleshooting tables appear at the back of the manual.
Use the
Overview chapter to become familiar with the different parts of your system. Then go through
the detailed step-by-step procedures of start up, running controls and samples, reviewing data
and shutdown.
Use the Host Specifications Manual to locate information about transmission to a host
computer.
Reference
Operator's Guide
manual for in-depth information about what the instrument does, the
for the day-to-day running of your instrument. Read the System
Use the Master Index to locate a subject in your documentation set.
See the Documentation page on the back cover of this manual for the contents of each manual.
It can help you to determine quickly which manual contains the information you need.
ABOUT THIS MANUAL
Your HmX Hematology Analyzer with Autoloader Special Procedures and Troubleshooting
manual provides in-depth information about how to run a calibration, how to perform
reproducibility and carryover checks, how to clean, replace, or adjust a component of the
instrument, and provides troubleshooting tables as diagnostic tools.
This information is organized as follows:
rChapter 1, Calibration
Contains information on how to run a CBC calibration with COULTER S-CAL
calibrator or whole blood.
rChapter 2, Reproducibility and Carryover
Contains information on how to run reproducibility and carryover checks.
rChapter 3, Cleaning Procedures
Contains specific procedures for cleaning the apertures, flow cell, vacuum trap, blood
sampling valve, sensors, cassettes, surfaces, and for clearing a flow cell clog.
®
PN 4237522BA
xiii
Page 14
INTRODUCTION
CONVENTIONS
rChapter 4, Adjust/Replace Procedures
rChapter 5, Troubleshooting
rUse the index to easily locate specific information in this manual.
CONVENTIONS
This manual uses the following conventions:
rITALICS indicate screen messages such as RESET THE SYSTEM or Press any key.
Contains procedures on how to reset the system, perform a system test, adjust pressure
and low vacuum and optimize the DMS hard disk. This chapter also presents specific
procedures for replacing reagent containers, the waste container, the waste assembly,
pickup tubes, fuses, check valves, tubing, pinch valves, aperture block O-rings, the
hemoglobin lamp, and the needle.
Contains a troubleshooting overview, charts for troubleshooting the CBC through
unusual results, sections on troubleshooting the autoloader mechanism and autoloader
check procedures, a guide for troubleshooting the diff through scatterplots and
histograms, and an error message table.
r
Bold indicates
ta menu item such as
Run Samples
tor a function such as F3Run.
rThe software path to access the needed function or screen appears in a series separated
by double arrow heads. For example, the path to the Reagents set up screen is:
Special Functions tt Set Up tt System Set Up tt Reagents.
To select a menu item, highlight it then press Û.
rë indicates a key (such as Û).
rë ë indicates to press and release the first key listed, then press and release the next
key listed.
rë+ë indicates to press and hold the first key listed, then press the next key.
xiv
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Page 15
HOT KEYS (SHORTCUTS)
INTRODUCTION
HOT KEYS (SHORTCUTS)
ÉGo to the Access Screen. This is
ÌPrint.Ý+Ê Move from the current screen to
ÑExit (unless the
ÒSave and/or return to the previous
LIST OF ICONS
only available when the Main
Menu is displayed.
F3 Run window is
displayed, then the function of Ñ
is Stop.)
screen.
Open the upper front
door.
Open the lower front
door.
Þ+ãStops instrument beeping and
removes the error message at the
bottom of the screen.
the Error file and back to the
original screen.
Ý+Ñ Stop cycle.
Ý+CClear the autoloader bed.
Close the upper front
door.
Close the lower front
door.
Open the right side
door.
Remove the left side
panel.
Print the screen for
your logbook.
Close the right side door.
Check for leaks.
PN 4237522BA
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Page 16
INTRODUCTION
LIST OF ICONS
xvi
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Page 17
1.1CBC CALIBRATION - GENERAL
Calibration is a procedure to standardize the instrument by determining its deviation from
calibration references and to apply any necessary correction factors.
Recommended Conditions
Beckman Coulter recommends that you perform the Calibration procedure:
rIn the Primary mode.
rWith the room temperature within ambient range (16-32°C, 60-90°F).
rUsing S-CAL calibrator as an alternative to whole blood.
When to Calibrate
You should calibrate your instrument:
rAt installation, before you begin analyzing samples.
rAfter you replace any component dealing with
tdilution preparation, such as the BSV
tprimary measurement, such as an aperture.
rIf your Beckman Coulter Representative suggests you calibrate.
CALIBRATION
1
1
When to Verify
You should verify the calibration of your instrument:
rAs dictated by your laboratory procedures, local or national regulations.
rWhen controls begin to show evidence of unusual trends.
rWhen controls exceed the manufacturer’s defined acceptable limits.
rIf the average ambient room temperature changes more than 10°F (5.5°C)
from the room temperature during your last calibration.
In the normal process of tracking data for an extended period of time, your laboratory can
make a specific decision to recalibrate a given parameter. Never adjust to a specific value
based on an individual sample result.
PN 4237522BA
1
Page 18
CALIBRATION
CBC CALIBRATION PRELIMINARY PROCEDURES
1.2CBC CALIBRATION PRELIMINARY PROCEDURES
1.Make sure you have enough reagents to
complete the entire procedure. Replace
if necessary using the procedure in
Heading 4.12, REPLACE REAGENT
CONTAINERS.
2.Do you routinely shut down the HmX
Hematology Analyzer with Autoloader
for at least 30 minutes every 24 hours
with COULTER CLENZ
agent?
rIf yes:
From the Access Screen, press Ë
Clean.
Note: As an alternative, you can
shut down the instrument for 30
minutes, then start up.
rIf no:
Follow the directions under
Heading 3.2, BLEACH
APERTURES AND FLOW
CELL/DISINFECTto bleach the
apertures.
®
cleaning
3.Bleach the aspiration system.
a.Put one part high-quality,
fragrance-free bleach
(5% sodium hypochlorite)
and one part distilled water
in a cap-pierce tube.
1.Take the S-CAL calibrator kit out of the
refrigerator.
2.Remove one vial of S-CAL calibrator
and one empty glass tube from the kit.
Let the S-CAL calibrator warm at
ambient temperature while you do steps
3 through 8.
3.Return the other unopened vial of
S-CAL calibrator and empty glass tube
to the refrigerator immediately.
°C
3290
16
CALIBRATION
1
°F
60
4.Select
5.Press Í # OF ASPIRATIONS. Set to 11.
6.Press Ê
7.If there is data in the table:
8.Prepare the CBC Calibration screen.
Special Functions tt Calibration tt
CBC Calibration.
START PRIMARY.
a.Press Ð
b.Press the ßto answer YES.
c.Press Û.
rEnter the S-CAL calibrator
assigned values (from the package
insert) on the REF. VALUES line.
rEnter the expiration date and the
lot number.
Note: You can enter or change these
values anytime before, during, or after
running S-CAL calibrator.
Del Table.
PN 4237522BA
3
Page 20
CALIBRATION
CBC CALIBRATION WITH S-CAL® CALIBRATOR
IMPORTANT Possible calibration error can occur if the S-CAL calibrator is inadequately mixed, handled
roughly, or allowed to sit at room temperature for too long.
r Complete the calibration procedure (steps 8-11) within 1 hour of opening the vial.
r Take care in mixing. Inadequate mixing, or rough handling can cause incorrect results, resulting in
calibration error.
WARNING Risk of biohazardous contamination if you do not remove the cap from the S-CAL calibrator vial
properly. Use an absorbent material (such as guaze or paper wipes) to remove the cap from the vial of
S-CAL calibrator. Any spray produced upon opening is absorbed by the guaze or paper wipe, avoiding
accidental contact with the product.
9.Once the S-CAL calibrator equilibrates
at ambient temperature (approximately
15 minutes after removal from
refrigerator):
a.Roll the vial slowly back and forth
between the palms of the hands
eight times in an upright position.
b.Invert the vial and again slowly roll
it back and forth eight times.
c.Gently invert the vial eight times.
d.Repeat this mixing procedure.
e.Inspect the vial contents to
determine that all the cells have been
uniformly distributed. Repeat the
mixing procedure if vial contents
have not been totally distributed.
10. Transfer the S-CAL calibrator from the
plastic vial to the glass tube using a pipet.
Do not fill the tube all the way to the
top; leave a 1/4 inch air space.
11. Load the glass tube into a cassette and
place the cassette into the loading bay.
4
PN 4237522BA
Page 21
12. After the cycles are complete, Press
Print to print the screen for your
Ì
logbook. Press Ë
È.
13. Assess the run:
a.Check for trending. If trending is
present, STOP. There could be an
instrument problem. Call your
Beckman Coulter Representative.
Run, Ñ Stop. Press
CALIBRATION
CBC CALIBRATION WITH S-CAL® CALIBRATOR
1
b.Verify that the %CV (coefficient of
variation) for each parameter does
not exceed its limit. If any
parameter exceeds its limit, STOP.
There could be an instrument
problem. Call your Beckman
Coulter Representative.
%CV
WBC<
RBC<
Hgb<
MCV<
Plt<
MPV<
2.5
2.0
1.5
2.0
5.0
3.0
PN 4237522BA
5
Page 22
CALIBRATION
CBC CALIBRATION WITH S-CAL® CALIBRATOR
IMPORTANT Misleading results could occur if you calibrate the MCV when the RBC FAC (Factor) %Diff is
above the limits shown in step 14. Do not calibrate the MCV if the RBC FAC %DIFF is above these limits.
14. Determine which calibration factors (if
any) should be changed by checking the
FAC%DIFF and DELTA DIFF values
against these ranges.
Note: Disregard any minus signs on
FAC%DIFF values.
rIf both the FAC%DIFF and DELTA
DIFF values of a parameter fall
below their lower limits, that
parameter does not need to be
calibrated.
Note: If all parameter values fall
below the lower limits of both
ranges, you are finished. Resume
normal operation.
rIf either the FAC%DIFF or DELTA
DIFF value of a parameter exceeds
its upper limit, STOP. There could
be an instrument problem. Call
your Beckman Coulter Representative.
rIf either the FAC%DIFF or DELTA
DIFF value of a parameter falls
between its lower and upper limits
that parameter should be
calibrated. Continue to step 15.
Calibrate if
FAC% DIFF is:
WBC>1.25 AND <5.00>0.10 AND <0.40
RBC>0.70 AND <
Hgb>0.78 AND <
MCV>1.18 AND <
Plt>2.70 AND <
MPV>5.00 AND <
2.00>0.03 AND <0.09
3.00>0.10 AND <0.40
2.50>1.00 AND <2.00
9.00>6.00 AND <20.0
20.00 >0.50 AND <2.00
Calibrate if
DELTA DIFF is
6
15. Is Select Function displayed?
rIf NO, press Ë
Run, Ñ Stop.
Press È.
rIf YES, go to step 16.
16. Select the parameters to be calibrated.
a.Press Í
b.Select
Optns.
Select Parameters.
c.Set YES for parameters you are
adjusting, NO for the others. Use
the ßto toggle between YES
and
NO.
d.Press È.
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Page 23
CALIBRATION
WHOLE-BLOOD CALIBRATION
1
17. Select
18. Press Ì
19. Verify calibration by cycling commercial
Transmit Factors.
The following message appears:
WARNING - DATA WILL BE CLEARED
AFTER TRANSMISSION. DO YOU
WANT TO PRINT DATA? Y/N
If you did not print the calibration
screen in step 11, press
N.
press
Print to print this final
calibration screen for your logbook. It
reflects the new calibration factors for
the parameters you adjusted.
cell control in the primary mode.
If any of the control level’s result is
r
outside of its Expected Range, run a
second sample of the control.
rIf the second sample is also outside
of the Expected Range, call your
Beckman Coulter Representative.
y. Otherwise,
1.4WHOLE-BLOOD CALIBRATION
This is an alternative to S-CAL calibrator.
Collect 20 normal, fresh whole-blood specimens. Be sure to collect enough to cycle each
specimen three times on the HmX Hematology Analyzer with Autoloader and three times
each on the reference instrument.
Reference Values
1.To establish your reference values, use these reference instruments and methods:
rWBC and RBC from the COULTER ZBI
®
used with ISOTON
rHgb from hemiglobin cyanide spectrophotometric procedure which follows NCCLS
Standard H15-A.
rMCV from packed-cell volume (PCV) measured by a hematocrit procedure which
follows NCCLS Standard H7-A. Divide this value by the reference RBC count. No
measurement of trapped plasma occurs.
rPlt from COULTER ZBI analyzer or equivalent particle counter used with ISOTON
II diluent.
2.Assess each of your 20 samples three times for each type of reference value:
rThree times on the Model ZBI analyzer or equivalent if you are calibrating for WBC
and RBC.
II diluent and ZAP-OGLOBIN® II lytic reagent.
™
analyzer or equivalent particle counter
PN 4237522BA
rThree times using the spectrophotometer if you are calibrating for Hgb.
7
Page 24
CALIBRATION
WHOLE-BLOOD CALIBRATION
rThree times using the hematocrit procedure if you are calibrating for MCV.
rThree times using the Model ZBI analyzer or equivalent if you are calibrating for Plt.
3.Average the 60 results for each test to find your reference values.
Whole-Blood Calibration Run
1.Select Special Functions ttCalibration ttCBC Calibration.
2.Press Í # OF ASPIRATIONS. Set to 3.
3.Press Ê
Start Primary.
4.If there is any data in the table:
a.Press Ð
Del Table.
b.Press the ß to select Yes.
c.Press Û.
5.Enter your reference values on the REF. VALUES line at the bottom of the CBC
Calibration screen.
Note: If the cursor is not on the REF. VALUES line, Press Ê
Run/Ref to get it there.
6.Load the 20 tubes of blood into cassettes and place the cassettes into the loading bay.
7.Assess calibration results and complete the procedure using steps 13-19 under
Heading 1.3, CBC CALIBRATION WITH S-CAL® CALIBRATOR.
8
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Page 25
2.1REPRODUCIBILITY CHECK
Use an unopened, normal-level, COULTER 5C® cell control for reproducibility studies
(Procedure A). You can also use normal whole blood (Procedure B).
Procedure A
1.Select Special Functions ttCalibration tt
Reproducibility.
2.Do you want to check the reproducibility
of the WBC differential?
rIf yes, verify that
DIFF is ON.
REPRODUCIBILITY AND CARRYOVER
2
2
rIf no, verify that
To change the state of
3.Press Í
4.Press Ê
5.Does the following message appear?
MODE REQUIRES EXISTING RUNS TO
BE DELETED. ARE YOU SURE?: NO
rIf this message appears:
rIf this message does not appear, and
6.Follow the directions on the cell control
package insert for storage, preparation
and mixing.
# OF ASPIRATIONS. Set to 11.
START PRIMARY.
Press ß to answer YES. Press
Û. The DMS deletes the old data.
there is data in the table:
Press Û. Press
copy of the data. When ready to
delete the data, press Ð
Press ß to answer YES. Press
Û. The old data is deleted.
DIFF is OFF.
DIFF, Press Î.
Ì Print for a
Del Table.
PN 4237522BA
7.Load the cell control tube into a cassette
with the bar-code label facing down and
place the cassette into the loading bay.
1
Page 26
REPRODUCIBILITY AND CARRYOVER
Note: The first sample is automatically
marked DEL and its results are not
included in the calculations.
8.Check results.
rVerify that the %CV (coefficient of
variation) for each parameter does
not exceed its limit.
rIf you ran with the DIFF ON, check
the values on the Diff line at the
bottom of the screen with these
limits. This number represents the
difference between the lowest and
highest results within the run.
rIf any result is OUT, call your
Beckman Coulter Representative.
%CV
WBC2.5%
RBC2.0%
Hgb1.5%
MCV2.0%
Plt5.0%
MPV3.0%
Max Range/Low to High
(check Diff line at bottom of screen)
LY%<4.8
MO%<
NE%<
EO%<
BA%<
3.2
4.8
1.6
1.6
2
9.Press
your logbook.
Ì Print to print the screen for
PN 4237522BA
Page 27
Procedure B
1.Collect one tube of blood from a donor
who:
rIs receiving no medication.
rHas normal hematologic parameters
(with a WBC count between 5 x
3
µL and 10 x 103µL).
10
rHas normal erythrocyte, leukocyte
and platelet morphology and
REPRODUCIBILITY AND CARRYOVER
2
rIf you want to check reproducibility
on the WBC differential, the diff
parameters values must fall within
these ranges:
2.Select
3.Do you want to check the reproducibility
4.Press Í
5.Press Ê
6.Does the following message appear?
Special Functions tt Calibration tt
Reproducibility.
of the WBC differential?
rIf yes, verify that
rIf no, verify that
To change the state of
# OF ASPIRATIONS. Set to 11.
START PRIMARY.
MODE REQUIRES EXISTING RUNS TO
BE DELETED. ARE YOU SURE?: NO
rIf this message appears:
Press ß to answer YES. Press
Û. The DMS deletes the old data.
DIFF is ON.
DIFF is OFF.
DIFF, Press Î.
Neutrophils40 to 72%
Lymphocytes17 to 45%
Monocytes4 to 12%
Eosinophils0 to 10%
Basophils0 to 1%
PN 4237522BA
rIf this message does not appear, and
there is data in the table:
Press Û. Press
copy of the data. When ready to
delete the data, press Ð
Press ß to answer YES. Press
Û. The old data is deleted.
Ì Print for a
Del Table.
3
Page 28
REPRODUCIBILITY AND CARRYOVER
7.Load the donor blood tube into a
cassette and place the cassette into the
loading bay.
Note: The first sample is automatically
marked DEL and its results are not
included in the calculations.
8.Check results.
rVerify that the %CV (coefficient of
variation) for each parameter does
not exceed its limit.
rIf you ran with the DIFF ON, check
the values on the Diff line at the
bottom of the screen with these
limits. This number represents the
difference between the lowest and
highest results within the run.
rIf any result is OUT:
tRepeat the procedure with a
different blood sample.
tIf they are still OUT, call your
Beckman Coulter
Representative.
%CV
WBC2.5%
RBC2.0%
Hgb1.5%
MCV2.0%
Plt5.0%
MPV3.0%
Max Range/Low to High
(check Diff line at bottom of screen)
LY%<4.8
MO%<
NE%<
EO%<
BA%<
3.2
4.8
1.6
1.6
4
PN 4237522BA
Page 29
9.Press Ì Print to print the screen for
your logbook.
2.2RETIC REPRODUCIBILITY CHECK
1.Select Special Functions ttCalibration tt
Reproducibility.
2.Press Ì RETIC.
3.If there is data in the table:
a.Press Ð
b.Press ß to answer YES.
c.Press Û.
The old data is deleted.
4.Prepare a Retic whole blood/stain
preparation according to the
instructions in the Retic-Prep reagent
kit. Incubate for at least 5 minutes.
Del Table.
REPRODUCIBILITY AND CARRYOVER
RETIC REPRODUCIBILITY CHECK
2
You can use this whole blood/stain
preparation for up to 1 hour.
5.From the solution prepared in step 4,
dispense 2 µL into the bottom of a clean
tube. Immediately dispense 2 mL of
clearing solution (Reagent B) into the
tube. Wait for 30 seconds then analyze.
Repeat 30 times for a total of 31 runs.
6.The first sample in the run is
automatically deleted. Check statistics
at the bottom of the Reproducibility
screen. The results must not exceed
these limits:
If results exceed any limit, call your
Beckman Coulter Representative.
Limits (whichever is greater
Mean Retic%SD LimitCV Limit
<1.00%<0.23
00-4.00<0.23
01-15+<0.68
"23%
"17%
"15%
PN 4237522BA
5
Page 30
REPRODUCIBILITY AND CARRYOVER
CARRYOVER CHECK
2.3CARRYOVER CHECK
1.Select
Special Functions
Carryover.
tt Calibration
tt
2.Press Ê START PRIMARY.
If the following message appears:
MODE REQUIRES EXISTING RUNS TO
BE DELETED ARE YOU SURE?: NO
Press ß to answer YES.
Press Û. The DMS deletes the data.
3.Select 2 normal whole blood samples. At
least one of them should have a WBC count
at the high end of normal (about
3
µL
10
).
10 x
4.Fill three tubes with diluent, then cap.
5.Load a cassette as follows:
rPut the two normal whole blood
samples in positions 1 and 2. Put
the sample with the higher WBC
count in position 2.
rPut the three tubes of diluent in the
remaining positions.
6.Place the cassette into the loading bay
and wait until the cycles complete.
7.Check the lower right corner of the
screen for CARRYOVER ACCEPTABLE.
If it is not acceptable, the parameter that
is out of limits is flagged with an H:
rRepeat the procedure using
different normal bloods and three
fresh tubes of diluent.
r
If results are still unacceptable, call
your Beckman Coulter Representative.
6
PN 4237522BA
Page 31
8.Press Ì to print the carryover screen
for your logbook.
REPRODUCIBILITY AND CARRYOVER
CARRYOVER CHECK
2
PN 4237522BA
7
Page 32
REPRODUCIBILITY AND CARRYOVER
CARRYOVER CHECK
8
PN 4237522BA
Page 33
These are not routine procedures. Use them only if necessary for troubleshooting or before
calibrating.
3.1ZAP APERTURES
Zap the apertures when the instrument:
rProduces decreased cell counts.
rProduces increased MCV values.
rProduces increased voteouts.
rFails to recover control values.
rProduces erratic MCV, RBC, WBC, or Plt counts.
CLEANING PROCEDURES
3
3
1.Select
2.Press Û. The instrument:
3.Wait until you see SELECT FUNCTION on the screen to continue running specimens.
rActivates alternating vacuum and pressure to bath apertures and flow cell.
rFills the baths with diluent.
3.2BLEACH APERTURES AND FLOW CELL/DISINFECT
1.Prepare a 30 mL solution of bleach and
distilled water. Mix together:
r15 mL of high quality,
fragrance-free bleach (5% sodium
hypochlorite) and
r15 mL of distilled water.
Label this container "A".
A
30 mL
1 : 1
PN 4237522BA
2.Put 30 mL of distilled water in a second
container labeled "B".
B
30 mL
2
H
O
1
Page 34
CLEANING PROCEDURES
BLEACH APERTURES AND FLOW CELL/DISINFECT
3.Select Diluter Functions ttDisinfect.
4.Enter the maximum number of minutes
that you want the bleach to stay in the
HmX Hematology Analyzer. Range is 15
to 60 minutes. Default is 15 min.
5.Press Û.
6.When the screen displays:
Press any key when ready to aspirate
bleach.
a.Open the upper front door.
b.Immerse the bleach probe in the
bleach solution (container A).
c.Press any key on the keyboard.
d.Wait until the instrument aspirates
all of the bleach solution then
remove the empty container.
7.When the screen displays:
Press any key when ready to aspirate
distilled water
a.Immerse the bleach probe in the
distilled water (container B).
b.Press any key on the keyboard.
c.Wait until the instrument aspirates
all of the distilled water then
remove the empty container.
A
B
2
PN 4237522BA
Page 35
8.Close the upper front door.
The instrument:
rDisinfects for the designated
number of minutes.
Note: You can end this part of the
disinfect cycle at any time by
pressing Ì.
rReplaces the bleach solution with
cleaning agent.
rStarts up.
9.Wait until the screen displays SELECT FUNCTION before you touch any keys.
When you see SELECT FUNCTION,
check that the Startup results are
acceptable.
rIf yes, you can resume your normal
operation.
CLEANING PROCEDURES
CLEAN OUTSIDE OF BLOOD SAMPLING VALVE (BSV)
3
rIf no, repeat Startup.
3.3CLEAN OUTSIDE OF BLOOD SAMPLING VALVE (BSV)
Use this procedure if there is an excessive
buildup of cleaning agent on the outside of
the BSV.
WARNING Biohazardous material might be contained in the BSV and its associated tubing and could cause
contamination unless handled with care. Avoid skin contact. Clean up spills immediately in accordance with
acceptable laboratory procedures.
1.Put the instrument in STANDBY using
the Standby/Reset switch.
2.Open the upper front door.
PN 4237522BA
3
Page 36
CLEANING PROCEDURES
CLEAN OUTSIDE OF BLOOD SAMPLING VALVE (BSV)
3.Cover the area under the BSV with
several paper towels. Clean the outside
with distilled water.
4.Dry the area with lint-free tissues.
H
O
2
4
5.Close the upper front door.
6.Return the Standby/Reset switch to the
READY position.
PN 4237522BA
Page 37
3.4CYCLE BSV
Use this procedure if the BSV is binding or
exhibits irregular motion.
1.Open the upper front door.
CLEANING PROCEDURES
CYCLE BSV
3
2.Select
3.Close the upper front door.
Special Functions tt Diagnostics tt
Operator Options tt
Press Û.
Watch for smooth action. If the BSV
continues to move irregularly or to
bind, call your Beckman Coulter
Representative.
3.5CLEAN CASSETTES
WARNING
crystals (dried bleach, blood, diluent) can prevent the tubes from being held firmly in a Universal Cassette.
This can cause the tubes to fall out of the cassette or be pierced off center. After cleaning cassettes, always
rinse them thoroughly with water.
Risk of blood spills occurs when tubes fall or are pierced off center. Buildup of debris and
BSV Tests tt Cycle BSV.
PN 4237522BA
When you see crystal or blood buildup on a
cassette:
1.Wash the cassette with soap or a 10%
bleach solution (1 part 5% sodium
hypochlorite with 9 parts distilled
water).
2.Thoroughly rinse the cassette with
warm tap water.
3.Examine to be sure all crystals and
debris buildup are eliminated.
5
Page 38
CLEANING PROCEDURES
CLEAR FLOW CELL CLOG
3.6CLEAR FLOW CELL CLOG
Error Messages
PC1 - Partial Clog 1
This indicates partial aperture (flow cell) and sample line clogs. A purge cycle occurs at the
end of the cycle if PC1 is detected. Five-part diff results are not displayed. At the end of the
third consecutive PC1, PC2 or FC error, the system halts.
PC2 - Partial Clog 2
This indicates clogs in the sheath system. A purge cycle occurs automatically when PC2 is
detected. Five-part diff results are not displayed. At the end of the third consecutive PC1, PC2
or FC error, the system halts.
FC - Full Clog
This indicates a flow cell aperture clog only. A purge cycle automatically occurs when FC is
detected. Five-part diff results are not displayed. At the end of the third consecutive PC1, PC2
or FC error, the system halts.
Clearing Procedure
Follow these steps to manually unclog the
flow cell aperture.
1.Select
2.Press Ñ
Sample Analysis tt Run Samples.
a.Press Ï PURGE. Wait. Pres s Ï
again. Wait. Press Ï again. Wait.
b.Press Ê
START PRIMARY and cycle
a normal whole blood sample in
the Primary mode. If the error
message recurs, continue to step 2.
Exit then:
a.Select
Controls tt Control Run.
b.Press Ê File.
c.Select a Latex file.
d.Press Ë
Run then Ì PRIMER.
e.Aspirate a solution of one part
high-quality, fragrance-free bleach
and one part distilled water.
f.Aspirate distilled water.
6
3.Cycle a normal whole blood sample. If
the error message recurs, call your
Beckman Coulter Representative.
PN 4237522BA
Page 39
3.7CLEAN NEEDLE FORWARD SENSOR
Clean the needle forward sensor when it is the corrective action for a related error message.
1.Bleach the aspiration system.
a.Put one part high-quality,
fragrance-free bleach
(5% sodium hypochlorite)
and one part distilled water
in a cap-pierce tube.
CLEANING PROCEDURES
CLEAN NEEDLE FORWARD SENSOR
3
b.Select
c.Press Û.
d.Follow the screen instructions.
2.Put the instrument in STANDBY using
the Standby/Reset switch.
3.Turn OFF the instrument using the
On/Off switch on the back.
4.Unplug the power cord from the wall.
5.Open the upper then lower front doors.
WARNING Skin puncture from the needle, which might contain biohazardous material, could occur.
Handle the needle cartridge with extreme care. Always use the safety clip to remove and install the
needle cartridge.
6.Attach the safety clip to the front
support of the needle cartridge.
fit the right edge of the safety clip
into the groove on the right side of
the front support of the needle
cartridge
Clean Needle.
B.
PN 4237522BA
b.Slide the safety clip to the left
until its left edge snaps into the
groove on the left side of the front
support of the needle cartridge
with a click.
c.Check that the safety clip is
securely attached to the needle
assembly.
c
7
Page 40
CLEANING PROCEDURES
CLEAN NEEDLE FORWARD SENSOR
7.Pull out the needle cartridge and set it
aside, being careful not to crimp any of
the tubing. You do not need to
disconnect any of the tubing.
8.Locate the needle forward sensor
B.
8
PN 4237522BA
Page 41
9.Dip a swab in distilled water and gently
wipe the sensor with it.
10. Use a swab and distilled water to clean
the upper and lower grooves where the
needle assembly fits.
H2O
CLEANING PROCEDURES
CLEAN NEEDLE FORWARD SENSOR
3
11. Replace the needle cartridge. Slide it
into the grooves until it clicks in place.
Note: The silver lock spring at the
bottom of the needle assembly is
slightly raised when the needle
assembly is properly inserted.
12. Remove the safety clip.
a.Slightly squeeze the safety clip to
move it a little to the right to
separate the left side of the clip
from the needle assembly
b.Continue to move the clip to the
c to free it from the needle
right
assembly.
B.
PN 4237522BA
9
Page 42
CLEANING PROCEDURES
CLEAN SURFACES
13. Close the lower and upper front doors.
14. Plug the power cord back into the wall.
15. Return the On/Off switch to ON.
16. Return the Standby/Reset switch to the
READY position.
3.8CLEAN SURFACES
Clean the external and internal surfaces of the instrument with a damp cloth and distilled
water. Wipe up reagent spills promptly. This prevents the buildup of corrosive deposits.
3.9CLEAN VACUUM TRAP
WARNING The vacuum trap might contain residual biohazardous materials and could cause contamination
unless handled with care. Wear protective gear. Avoid skin contact. Clean up spills immediately. Dispose of
the contents in accordance with your local regulations and acceptable laboratory procedures.
If you see:
rA warning message that the high
vacuum is out of range, and
rThe vacuum trap
b has foam or liquid
in it, then
perform the following procedure:
1.Put the instrument in STANDBY using
the Standby/Reset switch.
2.Open the right side door.
041993
10
PN 4237522BA
Page 43
3.Unscrew and remove the clear trap
bottom.
4.Rinse it out with distilled water.
5.Dry with a lint-free tissue.
CLEANING PROCEDURES
CLEAN VACUUM TRAP
3
6.Check that
a.The white center post
stuck in the up position.
b.The white outer post
seats firmly against the black
grommet
D.
B is not
C
PN 4237522BA
11
Page 44
CLEANING PROCEDURES
CLEAN VACUUM TRAP
7.Making sure the threads are properly
seated, screw the trap bottom back on,
firmly.
Note: Do not overtighten.
8.Close the right side door.
9.Return the Standby/Reset switch to the
READY position.
12
PN 4237522BA
Page 45
4.1RESET THE SYSTEM
To reset the system:
1.Put the Standby/Reset switch in the
STANDBY position.
2.Wait 15 seconds.
3.Return the Standby/Reset switch to the
READY position.
ADJUST/REPLACE PROCEDURES
4
1
4
4.2SYSTEM TEST
Use this procedure to check voltages, blood
detectors, pressures, vacuums, temperatures
and backgrounds. The system test cycle
consists of three separate system test runs
followed by a background count. Make sure
all doors and panels are closed if you want a
valid background count.
1.Select
Operator Options tt
2.Press Û.
Note: The results displayed when the
screen is accessed are not from Startup.
These results are from the previous
System Test. Note the date and time at
the bottom right of the screen.
3.Press Ë
Special Functions tt Diagnostics tt
System Test.
Run.
HmX
COULTER
®
HmX
PN 4237522BA
Any result that is out of limits appears
in red.
1
Page 46
ADJUST/REPLACE PROCEDURES
JAMMED CASSETTE REMOVAL
4.3JAMMED CASSETTE REMOVAL
1.With the Main menu displayed,
press Ý
If this clears the bed, resume operation.
2.If step 1 did not clear the bed:
a.Put the instrument in STANDBY
b.Turn OFF the instrument using the
c.Unplug the power cord from the
3.Open the upper then lower front doors.
+C.
using the Standby/Reset switch.
On/Off switch on the back.
wall.
CAUTION Sensor damage can occur if the cassette is moved to the right on the rocker bed. Only move
a cassette to the left.
4.Rotate the rocker bed forward to the
pierce position.
5.Slide the cassette to the left side of the
bed and lift the cassette off the bed. If
the cassette does not move easily, go to
step 8.
6.If there is a second cassette on the bed,
repeat step 5.
7.If this clears the rocker bed, make sure
the guide rail
available sensor
rocker bed and the two springs
c, cone-shaped tube
d in the middle of the
b in the
back of the rocker bed are not damaged.
If damaged, STOP, call your Beckman
Coulter Representative. If not damaged,
go to step 10.
2
PN 4237522BA
Page 47
8.If you were unable to clear the rocker bed:
a.Try to slightly raise the front of the
cassette.
b.Very gently, push the cassette
toward the back of the rocker bed.
c.Lift the cassette up. You will hear a
click.
9.If this procedure clears the bed, make
sure the guide rail, cone-shaped tube
available sensor in the middle of the bed
and the two springs in the back of the
bed are not damaged. If damaged, STOP,
call your Beckman Coulter
Representative.
If you are still unable to remove the
cassette from the bed, call your
Beckman Coulter Representative.
ADJUST/REPLACE PROCEDURES
JAMMED CASSETTE REMOVAL
4
10. Close the lower and upper front doors.
11. Plug the power cord back into the wall.
12. Return the On/Off switch to ON.
13. Return the Standby/Reset switch to the
READY position.
14. Put a tube in a cassette and place the
cassette in the loading bay.
Select
Special Functions tt Diagnostics tt
Operator Options tt
Autoloader Test Routine.
Follow the instructions displayed on
the screen.
15. Resume operation if no problems are
reported on the screen. If an error
displays, call your Beckman Coulter
Representative.
Autoloader Tests tt
PN 4237522BA
3
Page 48
ADJUST/REPLACE PROCEDURES
ADJUST PRESSURE AND LOW VACUUM
4.4ADJUST PRESSURE AND LOW VACUUM
If you see a 60 psi, high vacuum or Diff psi message, call your Beckman Coulter Representative.
If you see a low vacuum, 30 psi or sheath pressure error message:
1.Open the right side door.
2.Find the correct adjustment knob.
b LOW VACUUM
c 30 PSI
D SHEATH PRESSURE
041993
4
3.Do a System Test.
a.Select
Special Functions tt
Diagnostics tt Operator Options tt
System Test.
b.Press Û.
c.Press Ë
Run.
PN 4237522BA
Page 49
4.Watch the System Test reading. When
INV changes to a numeric reading, turn
the knob slowly
rclockwise to increase or
rcounterclockwise to decrease.
Note: Only turn the knob when there is
a numeric reading. You have three
opportunities to adjust the numeric
reading during a System Test cycle.
5.If you do not get the proper adjustment
Ë
Run
Run to repeat
to confirm
the first time, press Ë
the System Test cycle.
6.Once you have made the correct
adjustment, press
your adjustment.
7.Close the right side door.
ADJUST/REPLACE PROCEDURES
OPTIMIZE THE DMS HARD DISK
4
4.5OPTIMIZE THE DMS HARD DISK
The HmX Hematology Analyzer is equipped with the OPTune™ utility, a software utility that
optimizes the hard disk of the DMS. Optimizing organizes files on your hard disk so that the
DMS is faster and more efficient.
The OPTune utility performs three types of optimization: daily, weekly and monthly. The type it
uses depends on how long it has been since you last reset your HmX Hematology Analyzer. The
program keeps track of how long it has been between optimizations and performs only the
functions necessary for that time period. When you have the OPTune utility enabled, the system
runs the OPTune utility each time you reset your HmX Hematology Analyzer, but it will not
optimize more than once a day.
Daily
The fastest method (less than a minute), this type leaves each file
r100% defragmented
rsorted in ascending order by name
rin contiguous order.
Weekly
Takes about 50% longer than the daily method. Does everything the daily method does, plus
it optimizes in the packed mode. It arranges the files on your hard drive so that they are
end-to-end, with no space between them. Thus, new files are likely to be written to disk
without being fragmented.
PN 4237522BA
5
Page 50
ADJUST/REPLACE PROCEDURES
OPTIMIZE THE DMS HARD DISK
Monthly
CAUTION Damage to the disk drive or data loss could occur if power is lost or interrupted during the
optimization procedure. Try to schedule this procedure when there is little likelihood of power interruption.
The most thorough method. Does everything the weekly method does, plus it physically
arranges files on the disk in the same order as the sorted directory entries. This method takes
longer, but increases efficiency when accessing many files in sequential order.
The OPTune utility initially takes about 45 minutes to an hour to optimize the hard drive.
After that, daily optimization takes about 30 to 40 seconds. The OPTune utility reorganizes
only those files that need it; it does not reoptimize unnecessarily.
If there is a hard disk failure during the optimization process, for example lost clusters or
cross-linked files, the OPTune utility prompts you to continue. Answer Yes to go on with the
process. However, if this happens more than once a week, record the incident in your DMS
maintenance log or your logbook and call your Beckman Coulter Representative.
To enable the OPTune utility so that it automatically optimizes the hard disk when you reset
the system:
1.Select
Special Functions tt Set Up tt System Set Up tt Optimize Hard Disk.
2.Enter Supervisor Password.
3.The system asks:
Do you want to automatically optimize the Hard Disk during powerup?
Verify that YES is displayed. If not, Press ß to toggle to YES.
4.Press Ò
Save/Esc.
If you always leave your system turned on, we recommend that you use the Reset the System
procedure at least once a week allow the OPTune utility to run. See Heading 4.1, RESET THE
SYSTEM.
When you reset the system, these DMS functions default to these conditions:
rData Base storage: ON
rXB: ON
rAutoPrint: NONE
rAutoTransmit: OFF
Adjust the setting of these options as needed according to your laboratory's protocol.
6
PN 4237522BA
Page 51
4.6REPLACE APERTURE BLOCK O-RINGS
This is not a routine procedure. Use it only
when troubleshooting.
1.Drain the aperture baths:
ADJUST/REPLACE PROCEDURES
REPLACE APERTURE BLOCK O-RINGS
4
a.Select
b.Press Û and wait until SELECT
2.Put the instrument in STANDBY using
the Standby/Reset switch.
3.Open the upper front door.
4.Unscrew and remove the retaining
screw at the bottom of the bath. Turn
screw to the left.
Special Functions tt
Diagnostics tt Operator Options tt
Drain and Vent.
FUNCTION displays.
PN 4237522BA
7
Page 52
ADJUST/REPLACE PROCEDURES
REPLACE APERTURE BLOCK O-RINGS
CAUTION Risk of electrical damage to the instrument if the electrode wire is pulled loose. To avoid causing
electrical damage, DO NOT pull the electrode wire loose when you rotate the bath to the right. Do not tug or
bend it excessively.
5.Gently rotate the bath out and to the
right.
6.Inspect the housing around the O-ring
for salt buildup. If there is any, rinse it
off with distilled water. Dry it with a
lint-free tissue.
8
PN 4237522BA
Page 53
7.Take out the aperture block:
a.Unscrew the white locking screw
under the aperture block.
Note: For the RBC bath, remove
the tubing from the locking screw
before unscrewing it.
b.Pull the aperture block out. Be
careful not to touch the aperture.
8.Replace all three O-rings.
ADJUST/REPLACE PROCEDURES
REPLACE APERTURE BLOCK O-RINGS
4
rUse tweezers to remove and replace
the little ones.
rMoisten the new O-rings with
distilled water before you install
them.
9.Slide the aperture block back in place
and tighten the white locking screw.
Note: For the RBC bath, reattach the
tubing to the white locking screw after
it is screwed in place.
PN 4237522BA
9
Page 54
ADJUST/REPLACE PROCEDURES
REPLACE APERTURE BLOCK O-RINGS
10. Rotate the bath back into position onto
the large O-ring. Check for proper
sealing all the way around the O-ring.
11. Replace and tighten the retaining screw.
10
12. Carefully dry the bath assembly and
surrounding area with a lint-free cloth.
13. Check for and remove any fingerprints
on the WBC bath.
PN 4237522BA
Page 55
14. Return the Standby/Reset switch to the
READY position.
15. Rinse and drain the baths several times
to check that the baths do not leak:
a.Select
Sample Analysis
Samples.
b.Press Ð RINSE. Wait. Press Ð
again. Wait. Press Ð again. Wait.
c.Press È then Ñ to return to the
Main menu.
16. Close the upper front door.
17. Perform Startup.
4.7REPLACE CHECK VALVES
tt Run
ADJUST/REPLACE PROCEDURES
REPLACE CHECK VALVES
4
Check valves allow liquid or air to flow
through in one direction only.
Replace a check valve if:
rIt is clogged, or
rIt lets liquid or air flow both ways.
Table 4.1 explains how to check for and find
valves that might be clogged or open so that
liquid or air can flow both ways.
Table 4.1 Check Valve Locations, Symptoms of Malfunction
LocationSymptoms When PluggedSymptoms When Opened
DILUTER FRONT PANEL
In the 6-psi mixing bubble line to the
lower left of the RBC bath.
In the 6-psi mixing bubble line to the
lower left of the WBC bath.
In the line from the waste chamber to
the outer waste container.
In the RBC drain line to the waste
chamber.
No mixing bubbles during operating
cycle. Erratic RBC and Plt counts.
No mixing bubbles during operating
cycle. Erratic WBC and Hgb results.
Waste chamber does not drain.Hesitation in bath drain after count.
RBC bath does not drain.Possible backflow of drain line
Liquid in tubing from check valve to
solenoid 7.
Liquid in tubing from check valve to
solenoid 8.
Possible incomplete draining.
contents at the beginning of waste
chamber drain. RBC and Plt carryover
or background problem.
PN 4237522BA
11
Page 56
ADJUST/REPLACE PROCEDURES
REPLACE CHECK VALVES
Table 4.1 Check Valve Locations, Symptoms of Malfunction (Continued)
LocationSymptoms When PluggedSymptoms When Opened
In the WBC bath drain line to the waste
chamber.
In the line between the BSV and the
Y-connector to the waste chamber.
In the line at the top of the RBC bath.No bleach enters the RBC bath during
In the line at the top of the WBC bath.No bleach enters the WBC bath during
In the needle waste chamber (VC3)
drain line.
WBC bath does not drain.Possible backflow of drain line
No diluent enters the waste chamber
through this line during draining.
the Bleach the Aperture procedure.
the Bleach the Aperture procedure.
Needle Waste Chamber overflows into
vacuum trap. Possible needle bellow
overflow.
1.Put the instrument in STANDBY using
the Standby/Reset switch.
2.Replace the malfunctioning check valve.
a.Record the direction in which the
valve is pointing while it is still in
place.
contents at the beginning of waste
chamber drain. WBC and Hgb
carryover or background problem.
Possible diluent leak between the BSV
sections.
Diluent might leak from check valve if
RBC bath is overfilled.
Diluent might leak from check valve if
WBC bath is overfilled.
Needle waste chamber drains sluggish
because of back pressure in the line.
WARNING
contamination unless handled with care. Wear protective gear. Avoid skin contact. Clean up spills immediately.
Dispose of valve and tubing according to your local regulations and acceptable laboratory procedures.
Biohazardous material might be contained in the check valves and associated tubing and could cause
b.Position the new check valve next
to the old check valve, making sure
they are both pointing in the same
direction.
c.Transfer the tubing, one at a time,
from the old to the new.
d.Compare to your drawing. Make
sure the new valve is pointing in
the correct direction.
3.Return the Standby/Reset switch to the
READY position.
4.Cycle a sample. Watch the check valve
and ensure it is working properly and
does not leak.
12
PN 4237522BA
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4.8REPLACE FUSES
Use this procedure to replace fuses when a
VDC (voltage) OUT OF RANGE error
message displays.
1.Put the instrument in STANDBY using
the Standby/Reset switch.
2.Turn OFF the instrument using the
On/Off switch on the back.
3.Unplug the power cord from the wall.
WARNING Risk of shock when replacing fuse 10 because the capacitors still carry a charge after the
instrument is unplugged. If you are replacing fuse 10, wait 5 minutes to prevent getting shocked.
4.Lift the panel up and off the left side of
the instrument.
ADJUST/REPLACE PROCEDURES
REPLACE FUSES
4
5.Based on the VDC indicated in the error
message, identify the correct fuse using
the charts below for 100/115 V and
220/240 V. Fuses are labeled as in the
illustration.
FUSEFUNCTION
F1, F2ac
F35.6 Vdc
F4+5, +15, -15 Vdc
F5+24 Vdc
F6+12 Vdc
F7+240 Vdc
F8+300, 6.3 Vdc
F9+1350 laser power supply
F102.5 A Pneumatic power supply
(back of instrument, lower right
corner)
WARNING
WARNING
100/115 V
F7
SLO
BLO
.12A4A6.25A
F8
SLO
BLO
.25A2A6.25A
F9
SLO
BLO
.4A
F4
SLO
BLO
F5
SLO
BLO
F6
SLO
BLO
2A
F1
SLO
BLO
F2
SLO
BLO
F3
SLO
BLO
.5A
PN 4237522BA
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ADJUST/REPLACE PROCEDURES
REPLACE FUSES
FUSEFUNCTION
F1, F2ac
F35.6 Vdc
F4+5, +15, -15 Vdc
F5+24 Vdc
F6+12 Vdc
F7+240 Vdc
F8+300, 6.3 Vdc
F9+1350 laser power supply
F101.5 A Pneumatic power supply
(back of instrument, lower right
corner)
6.Unscrew the threaded fuse cap. Pull it
out of its hole.
7.Remove the fuse from the cap and
inspect it. If the fuse is burned out,
replace it with a new one of the same
type and rating:
a.Insert the fuse into the fuse cap.
b.Screw the fuse cap back in.
WARNING
WARNING
220/240 V
F7
SLO
BLO
.06A2A3.2A
F8
SLO
BLO
.12A1A3.2A
F9
SLO
BLO
.2A
F4
SLO
BLO
F5
SLO
BLO
F6
SLO
BLO
1A
F1
SLO
BLO
F2
SLO
BLO
F3
SLO
BLO
.25A
8.Rehang the panel:
a.Line up the panel with the side of
the instrument and a little above it.
b.Pull it down until you catch the
four pegs on the panel in the holes
on the side of the instrument.
c.Check that you have caught all
four pegs. Be sure you cannot pull
the panel out at the bottom.
9.Plug the power cord back into the wall.
10. Return the On/Off switch to ON.
11. Return the Standby/Reset switch to the
READY position.
CAUTION If a fuse fails shortly after you put it in, turn OFF the instrument to prevent possible damage to
the instrument’s electrical system. Unplug the power cord from the wall outlet and call your Beckman
Coulter Representative.
14
PN 4237522BA
Page 59
4.9REPLACE HEMOGLOBIN LAMP ASSEMBLY
1.Put the instrument in STANDBY using
the Standby/Reset switch.
2.Turn OFF the instrument using the
On/Off switch on the back.
3.Unplug the power cord from the wall.
4.Open the upper front door.
WARNING if the hemoglobin lamp was lit it will be hot. You might be burned if you touch the lamp while it
is hot. Handle the hemoglobin lamp assembly by its bracket only .
5.Unplug the Hgb lamp connector.
ADJUST/REPLACE PROCEDURES
REPLACE HEMOGLOBIN LAMP ASSEMBLY
4
6.Carefully trace around the mounting
bracket on the Diluter panel to make it
easier to position the new lamp
precisely.
5934090C
PN 4237522BA
15
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ADJUST/REPLACE PROCEDURES
REPLACE HEMOGLOBIN LAMP ASSEMBLY
7.Remove the two mounting screws that
fasten the Hgb lamp assembly to the
Diluter panel. Also remove the
sweep-flow line bracket attached by the
left screw.
8.Replace the Hgb lamp assembly with
the new one.
9.Reattach the sweep-flow line bracket,
then position the lamp bracket carefully
within the traced lines. Replace the
screws.
10. Plug in the connector.
11. Close the upper front door.
12. Plug the power cord back into the wall.
13. Return the On/Off switch to ON.
14. Return the Standby/Reset switch to the
READY position.
15. Wait 15 minutes.
16
PN 4237522BA
Page 61
16. Select Special Functions ttDiagnostics tt
Operator Options tt
Press Û. Wait.
r If the DMS displays OK, press È
to continue.
rIf the DMS displays COULD NOT
ADJUST HGB LAMP, repeat step 16.
If the error message recurs, call
your Beckman Coulter
Representative
17. Perform Startup. Verify that the
hemoglobin voltage is in range.
HGB Lamp Adjust.
4.10REPLACE NEEDLE ASSEMBLY
WARNING Biohazardous material might be contained in components in this area and could cause
contamination unless handled with care. Wear protective gear and dispose of components in accordance
with your local regulations and laboratory mandated safety procedures.
ADJUST/REPLACE PROCEDURES
REPLACE NEEDLE ASSEMBLY
4
1.Are you replacing the needle because it
is bent?
rIf no, go to step 2.
rIf yes, go to step 3.
2.Clean the needle.
a.Put one part high-quality,
fragrance-free bleach
(5% sodium hypochlorite) and one
part distilled water in a cap-pierce
tube.
WARNING Risk of puncture by the needle in the cartridge. Assure that proper technique is used to prevent
needle puncture. Only users trained by Beckman Coulter personnel should replace the needle. Use the
following replacement procedure.
4.Put the instrument in STANDBY using
the Standby/Reset switch.
5.Turn OFF the instrument using the
On/Off switch on the back.
6.Unplug the power cord from the wall.
7.Open the upper then lower front doors.
8.Twist and disconnect the white fittings
of needle tubing 1 and 3.
3
1
3
1
18
PN 4237522BA
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ADJUST/REPLACE PROCEDURES
REPLACE NEEDLE ASSEMBLY
WARNING The needle is very sharp. The used one might contain biohazardous material. Handle the needle
cartridge with extreme care. Always use the safety clip to remove and install the needle cartridge. This
protects you from possible needle puncture.
9.Attach the safety clip to the front
support of the needle cartridge.
a.Without squeezing the safety clip,
fit the right edge of the safety clip
into the groove on the right side of
the front support of the needle
cartridge
B.
4
b.Slide the safety clip to the left
until its left edge snaps into the
groove on the left side of the front
support of the needle cartridge
with a click.
c.Check that the safety clip is
securely attached to the needle
assembly.
10. Pull out the needle cartridge.
11. Use a cotton swab and distilled water to
clean the upper and lower grooves
where the needle assembly fits.
c
PN 4237522BA
H2O
19
Page 64
ADJUST/REPLACE PROCEDURES
REPLACE NEEDLE ASSEMBLY
WARNING Risk of puncture by the needle in the cartridge. During this procedure, always direct the needle
cartridge opening away from your person to prevent accidental injury. A safety clip comes attached to the
new needle cartridge. If the safety clip is missing, attach one to the new needle cartridge before proceeding.
12. Remove the Aspiration Line B from the
center fitting on the old needle
assembly. Use pliers to push the line up
and off of the fitting. Be careful not to
cut the tubing.
13. Transfer the Aspiration Line to the
center fitting on the new needle
assembly.
14. Dispose of the used needle assembly
according to your laboratory's protocol.
15. Slide in the new needle cartridge until it
clicks into place.
Note: The silver lock spring at the
bottom of the needle assembly is
slightly raised when the needle
assembly is properly inserted.
20
PN 4237522BA
Page 65
16. Remove the safety clip.
a.Slightly squeeze the safety clip to
move it a little to the right
B to
separate the left side of the clip
from the needle assembly.
b.Continue to move the clip to the
right
c to free it from the needle
assembly.
17. Connect the fittings of new needle
tubings 1 and 3.
ADJUST/REPLACE PROCEDURES
REPLACE NEEDLE ASSEMBLY
4
18. Close the lower and upper front doors.
19. Plug the power cord back into the wall.
20. Return the On/Off switch to ON.
21. Return the Standby/Reset switch to the
READY position.
22. Cycle a whole blood sample with
known results to verify proper
installation of the needle.
3
1
3
1
PN 4237522BA
21
Page 66
ADJUST/REPLACE PROCEDURES
REPLACE PINCH VALVES
4.11REPLACE PINCH VALVES
This is not a routine procedure. Do this only
when directed to by a Beckman Coulter
Representative.
Note: Pinch valve numbers are printed next
to each valve.
1.Select
Special Functions tt Diagnostics tt
Operator Options tt
Drain and Vent.
2.Press Û and wait until SELECT
FUNCTION displays.
3.Put the instrument in STANDBY using
the Standby/Reset switch.
4.Make a drawing of the path the tubing
takes through the nonfunctioning valve.
5.Remove the old pinch valve:
a.Disconnect the tubing that goes
through the pinch valve from their
fittings.
22
PN 4237522BA
Page 67
b.Pull the tubing out of the pinch
valve. Use a deactivator clip to hold
open the pinch valve when
removing the I-beam tubing.
c.Remove the deactivator clip.
d.Using the pinch valve wrench, turn
the pinch valve about 1/4-turn
until it snaps out.
ADJUST/REPLACE PROCEDURES
REPLACE PINCH VALVES
4
PN 4237522BA
6.Install tubing in new pinch valve:
a.Use a deactivator clip to hold open
the pinch valve.
b.Thread the I-beam tubing through
the pinch valve.
c.Remove the deactivator clip.
d.If there is a second piece of tubing,
thread it through the opening in
the pinch valve.
23
Page 68
ADJUST/REPLACE PROCEDURES
REPLACE REAGENT CONTAINERS
7.Install the new pinch valve:
a.Line it up to start the twist 1/4-turn
from where you want the valve to
end.
b.Push in and turn the valve until it
seats.
c.Attach the tubings to the fittings.
Check the drawing you made in
step 4. Make sure the tubing is
properly routed.
8.Return the Standby/Reset switch to the
READY position.
9.Perform Startup.
10. Run a cycle. Make sure that the new
pinch valve is correctly connected and
there are no leaks.
4.12REPLACE REAGENT CONTAINERS
IMPORTANT Contact or proximity could cause elevated background counts. Keep reagent lines away from
electrical lines or apparatus.
1.Record the new reagent information:
a.Select
b.Key in the new reagent
c.Press Ò to save the data and
d.Press Ñ to return to the Main
Special Functions tt Set Up tt
System Set Up tt
Reagents.
information, pressing Û after
each item:
rlot number
rdate reagent opened
Note: Pressing Û
automatically gives you
today’s date.
rexpiration date
Note
: Do not forget to enter
revised expiration dates where
appropriate, for example, 60
days from date opened for Lyse
and Pak, 90 days for Cleaner.
leave the reagent screen.
menu.
24
PN 4237522BA
Page 69
ADJUST/REPLACE PROCEDURES
REPLACE REAGENT CONTAINERS
IMPORTANT Pooling could cause contamination and elevated background counts. Do not pool reagents.
2.Turn OFF the compressor.
a.Select
b.Press Û.
c.Press ß to select OFF.
d.Press Û.
Note: Do not cycle the instrument
during this procedure.
3.Open the new reagent container.
4.Unscrew the pickup tube assembly cap
and slide the collar off the old reagent
container.
3.Carefully lift the assembly from the
container. Wait while the liquid from
the tubing runs into the container.
4.Remove the tubing from the top of the
old pickup tube assembly.
28
PN 4237522BA
Page 73
5.Attach the tubing to the top of the new
pickup tube assembly. Be careful not to
touch the lower part of the new
assembly or let it touch any lab surfaces.
Note: If the lower part of the new
assembly does touch anything, flood
with distilled water then wipe with a
lint-free tissue.
6.Secure the new pickup tube assembly to
the reagent container.
a.Carefully put the pickup tube
assembly straight into the reagent
container and screw the cap in
place.
b.Slide on the collar.
ADJUST/REPLACE PROCEDURES
REPLACE REAGENT PICKUP TUBES
4
c.Tighten the cap.
PN 4237522BA
29
Page 74
ADJUST/REPLACE PROCEDURES
REPLACE TUBING
7.Check for leaks:
a.Select
Reagents.
and the reagent that corresponds to
the pickup tube you replaced.
b.Press Û.
c.During the prime, check the tubing
connection for leaks.
8.Once priming is complete, press Ñ to
return to the Main menu. Continue
normal operation.
4.14REPLACE TUBING
Replace tubing if it is cracked, leaking, or
has lost resilience at the pinch valves.
1.Select
2.Press Û and wait until SELECT
3.Put the instrument in STANDBY using
Special Functions tt Diagnostics tt
Operator Options tt
FUNCTION displays.
the Standby/Reset switch.
Diluter Functions
Drain and Vent.
tt Prime
4.Pull the tubing section from the two
components it connects.
5.Measure new tubing of the same
material, color code and bore size of the
old tubing you just pulled off.
30
PN 4237522BA
Page 75
6.Push new tubing onto the two
components it is to connect.
If you are replacing tubing onto a
barbed fitting, be sure that the tubing
goes over both barbs.
ADJUST/REPLACE PROCEDURES
REPLACE TUBING
4
If you are replacing the round (normally
open) tubing in a pinch valve,
remember to thread it through the end
opening.
If you are replacing I-beam tubing:
a.Cut new tubing the same length as
the old tubing.
PN 4237522BA
31
Page 76
ADJUST/REPLACE PROCEDURES
REPLACE TUBING
b.Pull out the center rod of the pinch
valve. Insert a deactivator clip to
wedge the channel open.
c.Thread the tubing straight down
through the pinch valve.
d.Inspect the tubing to see if it is
correctly threaded through both
the top and bottom of the pinch
valve. Use the dental mirror
supplied with your HmX
Hematology Analyzer.
32
PN 4237522BA
Page 77
e.Take the deactivator clip off the
pinch valve.
If you are replacing tubing that goes
through a button pinch valve, just push
the tubing through.
ADJUST/REPLACE PROCEDURES
REPLACE TUBING
4
7.Return the Standby/Reset switch to the
READY position.
8.Perform Startup.
9.Run a cycle. Make sure the new tubing
is correctly connected and does not
leak.
PN 4237522BA
33
Page 78
ADJUST/REPLACE PROCEDURES
REPLACE WASTE ASSEMBLY
4.15REPLACE WASTE ASSEMBLY
WARNING Biohazardous contamination could occur from contact with the waste assembly and its
associated tubing if not handled with care. Wear protective gear. Avoid skin contact. Clean up spills
immediately. Dispose of the contents of the waste container according to your local regulations and
acceptable laboratory procedures.
1.Put the instrument in STANDBY using
the Standby/Reset switch.
2.Turn OFF the instrument using the
On/Off switch on the back.
3.Disconnect the electrical connector by:
rPressing the two lock releases
b
together, then
rPulling the connector
c apart.
4.Unscrew the waste assembly cap and
slide the collar off the waste container.
34
PN 4237522BA
Page 79
5.Carefully lift the assembly from the
waste container. Wait while any residual
waste liquid runs into the container.
ADJUST/REPLACE PROCEDURES
REPLACE WASTE ASSEMBLY
4
6.Remove the tubing from the old waste
assembly.
7.Attach the tubing to the new waste
assembly.
PN 4237522BA
35
Page 80
ADJUST/REPLACE PROCEDURES
REPLACE WASTE ASSEMBLY
8.Secure the new waste assembly to the
waste container.
a.Carefully put the waste assembly
straight into the waste container
and screw the cap in place.
b.Slide on the collar.
c.Tighten the cap.
9.Reconnect the electrical connector.
10. Return the On/Off switch to ON.
11. Return the Standby/Reset switch to the
READY position.
36
PN 4237522BA
Page 81
4.16REPLACE WASTE CONTAINER
1.Put the instrument in STANDBY using
the Standby/Reset switch.
2.Turn OFF the instrument using the
On/Off switch on the back.
ADJUST/REPLACE PROCEDURES
REPLACE WASTE CONTAINER
4
WARNING
associated tubing if not handled with care. Wear protective gear. Avoid skin contact. Clean up spills
immediately. Dispose of the contents of the waste container according to your local regulations and
acceptable laboratory procedures.
3.Unscrew the waste assembly cap and
Biohazardous contamination could occur from contact with the old waste container and its
slide the collar off the full waste
container.
PN 4237522BA
37
Page 82
ADJUST/REPLACE PROCEDURES
REPLACE WASTE CONTAINER
4.Lift the waste assembly straight up and
out.
5.Transfer the waste assembly to the
empty waste container and secure it.
a.Carefully put the waste assembly
straight into the empty waste
container and screw the cap in
place.
b.Slide on the collar.
c.Tighten the cap.
38
PN 4237522BA
Page 83
ADJUST/REPLACE PROCEDURES
REPLACE WASTE CONTAINER
6.Dispose of the biohazardous waste
according to your laboratory's protocol.
7.Make sure you connected the waste
assembly to the empty container
correctly and that the connection is firm
before every Startup.
8.Put the waste container in a place where
the container and its tubing are safe
from disturbance.
9.Return the On/Off switch to ON.
10. Return the Standby/Reset switch to the
READY position.
CAUTION Incomplete drainage and overflow into the vacuum system can occur if the waste line is longer
than the recommended length. If it is necessary to increase the length of the waste line supplied, call your
Beckman Coulter Representative before you make any modifications.
4
PN 4237522BA
39
Page 84
ADJUST/REPLACE PROCEDURES
REPLACE WASTE CONTAINER
40
PN 4237522BA
Page 85
5.1OVERVIEW
Your best line of defense is to know what your HmX Hematology Analyzer does and how it
sounds. Look through the pictures of Normal Sample Flow in Chapter 3 of the Reference
manual. Then watch and listen while the instrument goes through its cycles.
If you later find your unit is not operating properly, you can begin to isolate the problem
using two mutually reinforcing approaches:
1.If you find a series of unusual sample results, turn to the relevant Troubleshooting Table
in this list.
Tab leTypes of Results
5.1All parameters questionable
5.2All counted parameters are consistently lower than normal
5.3All counted parameters are consistently higher than normal
5.4WBC only is higher than normal
5.5WBC results are lower than normal
TROUBLESHOOTING
5
5
5.6Hgb results questionable
5.7RBC, Plt and MCV only are affected
5.8WBC/RBC baths overflow
Start at the top of the table and work your way down until you solve the problem. If you
get to the bottom of the table and the problem still exists, call your Beckman Coulter
Representative.
PN 4237522BA
1
Page 86
TROUBLESHOOTING
WARNING Biohazardous material might be contained in the components that you are troubleshooting and
could cause contamination unless handled with care. To avoid contamination from biohazardous materials,
you should wear all your protective laboratory gear, including goggles or glasses, when you are
troubleshooting and when you are operating the instrument normally.
2.If your unit does not sound right or gives other indications of a possible problem, you
can watch how the instrument cycles a sample.
a.Open the upper front door.
b.Read down the list in the chart below and find, on the unit, where you will look for
each action.
c.Cycle a sample and watch each action. It may take several cycles to observe all the
actions.
d.If you find a problem, start your troubleshooting by turning to the listed reference.
Note: Information on how to troubleshoot the autoloader begins in Heading 5.3,
TROUBLESHOOTING THE AUTOLOADER MECHANISM.
What action?Where to lookYes/No? Refer to
Did the instrument aspirate?BSV aspiration lineTable 5.1
Did the BSV rotate?BSV center sectionHeading 3.3, CLEAN
OUTSIDE OF BLOOD
SAMPLING VALVE
(BSV) and
Heading 3.4, CYCLE
BSV.
Did baths fill with the
dilution?
Did you see mixing bubbles? 7-10 large bubbles from bottom
Did the instrument add lytic
reagent?
Was the sample pulled
through the aperture?
Did the baths drain
completely?
Did the baths rinse?Diluent in baths with higher level
Are parameter results
unusually high or low?
Level in baths should be above
the apertures
of baths in 5 bursts
Color change in the WBC bathTable 5.4
Drops coming into the vacuum
isolator
BathsTable 5.1
in the WBC bath
Yes/No? Which parameters?Relevant table
Table 5.1
Table 5.1
Table 5.2
Table 5.1
2
Troubleshooting Figures
Use Figure 5.1, Figure 5.2, Figure 5.3, and Figure 5.4 to locate components listed in the
troubleshooting tables.
PN 4237522BA
Page 87
Figure 5.1 Instrument with Front Covers Removed
TROUBLESHOOTING
5
B
c
d
e
f
DO NOT STARE INTO BEAM
CAUTION
LASER LIGHT
1.0 MILLIWATT MAXIMUM CLASS II LASER PRODUCT
670 nm DIODE LASER
LYTIC REAGENT PUMPS
RBC APERTURE BATH
VACUUM ISOLATORS
WBC APERTURE BATH
HEMOGLOBIN LAMP
NEEDLE CARTRIDGE
1)
NEEDLE FORWARD SENSOR
1!
(UNDER NEEDLE CARTRIDGE)
TUBE PUSHER
1@
ROCKER BED
1#
STANDBY/RESET SWITCH
1$
PN 4237522BA
g
h
i
j
SAMPLE VALVE (BSV)
RINSE BLOCK
LOADING BAY
RIGHT ELEVATOR
TUBE AVAILABLE SENSOR
1%
LEFT ELEVATOR
1^
GUIDE RAIL
1&
BED SPRINGS
1*
3
Page 88
TROUBLESHOOTING
Figure 5.2 Right Side of Instrument
B
c
d
e
VACUUM REGULATOR
SOLENOID PANEL
WBC DILUENT PUMP
RBC DILUENT PUMP
LASER
ON
30 psi ADJUSTMENT KNOB
F
VACUUM TRAP
G
SHEATH PRESSURE ADJUSTMENT KNOB
H
SAMPLE PRESSURE ADJUSTMENT KNOB
I
4
PN 4237522BA
Page 89
Figure 5.3 Left Side of Instrument
WARNING
F7
F4
F1
SLO
SLO
SLO
BLO
BLO
BLO
.12A 4A 6.25A
F8
F5
F2
SLO
SLO
SLO
BLO
BLO
BLO
.25A 2A 6.25A
WARNING
F9
F6
F3
SLO
SLO
SLO
BLO
BLO
BLO
.4A
2A
.5A
TROUBLESHOOTING
5
B
FUSE PANEL
Figure 5.4 Back of Instrument
PN 4237522BA
B
POWER (ON/OFF) SWITCH
5
Page 90
TROUBLESHOOTING
TROUBLESHOOTING CBC THROUGH UNUSUAL RESULTS
5.2TROUBLESHOOTING CBC THROUGH UNUSUAL RESULTS
Table 5.1 All Parameters Questionable
Sample only partially aspirated? rIf you are in the Secondary mode, rerun the sample. Hold the vial against the
front of the aspirate probe until you hear the beep.
Clean the outside of the BSV if rotation is hesitant. Follow the procedure in
Heading 3.3, CLEAN OUTSIDE OF BLOOD SAMPLING VALVE (BSV).
tCheck for kinks in the aspiration line.
tCycle a blood and check for a single bubble between blood and diluent.
tPerform Clean Needle procedure.
1)Put one part high-quality, fragrance-free bleach (5% sodium
2)Select Special Functions ttDiagnostics ttOperator Options tt
3)Press Û.
4)Follow the screen instructions.
rCheck the pneumatic tubing that goes through the pinch valves associated with
the Primary and Secondary mode aspiration pumps. Look for pinches, clogs or
leaks.
tRemove clogs by connecting a closed syringe to the clogged tubing and
pulling open the syringe to remove the clog.
tReplace any problem tubing with tubing of the same diameter, length and
material.
rCheck the operation of the pinch valves associated with the Primary and
Secondary mode aspiration pumps. Cycle a sample and watch for their
movement. If they seem to be malfunctioning, call your Beckman Coulter
Representative for assistance.
Sample sufficiently mixed?1.Remix the sample.
2.Analyze the sample twice more. If the two results are equivalent but different
from the problem results, redraw and rerun the sample.
Cycle BSV.
Û and watch BSV action.
hypochlorite) and one part distilled water in a cap-pierce tube.
Fluidic Tests tt Clean Needle.
6
PN 4237522BA
Page 91
TROUBLESHOOTING CBC THROUGH UNUSUAL RESULTS
Table 5.1 All Parameters Questionable (Continued)
TROUBLESHOOTING
5
No dilution gets to the baths?
or
Incomplete dilution gets to the
baths?
or
Dilution enters the baths with
many air bubbles?
or
Baths do not rinse completely at
the end of the cycle?
Clean the outside of the BSV if rotation is hesitant. Follow the procedure in
Heading 3.3, CLEAN OUTSIDE OF BLOOD SAMPLING VALVE (BSV).
rIf your diluent supply is low, replace the container as in Heading 4.12, REPLACE
REAGENT CONTAINERS.
rPrime the pumps:
Select Diluter Functions tt
Press
Û.
rVerify that the rinse block is not screwed on too tightly.
rWatch bath-filling action:
Select Sample Analysis tt
Press
ÐRINSE.
rOpen the right side door to be sure there are no little bubbles in the conical tops
of the RBC and WBC diluent dispense pumps.
rCheck Diluter tubing and fittings for leaks, clogs, pinches, and loose
connections.
tRemove clogs by connecting a closed syringe to the clogged tubing and
pulling open the syringe to remove the clog.
tReplace problem tubing with tubing of the same diameter, length and
material.
rCheck the RBC and WBC diluent dispense pumps for leaks.
rIf pickup tubes are faulty, replace them as instructed under Heading 4.13,
REPLACE REAGENT PICKUP TUBES.
Prime Reagents ttDiluent.
Run Samples.
Is there a mixing bubble
problem?
PN 4237522BA
Check mixing bubble action:
1.Open the upper front door.
2.Select Special Functions ttDiagnostics ttOperator Options ttFluidic Tests ttBubble Mix.
3.Press Û.
4.Watch the baths. You should see five bursts of 7 to 10 large bubbles rising from
the bottom of each bath.
rCheck that the yellow-striped mixing bubble tubing is free of pinches,
clogs and leaks. This tubing comes through fittings
FF16 for the RBC bath
FF20 for the WBC bath
Replace problem tubing with tubing of the same color-code, bore-size,
length and material.
rMake sure the check valves in the mixing bubble tubing are working
correctly. Heading 4.7, REPLACE CHECK VALVES, explains how to check
and replace any faulty check valve.
7
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TROUBLESHOOTING
TROUBLESHOOTING CBC THROUGH UNUSUAL RESULTS
Table 5.1 All Parameters Questionable (Continued)
Is the low vacuum out of range? rCheck the lower right of the screen for an error message.
rIf low vacuum is out of range, adjust it as in Heading 4.4, ADJUST PRESSURE
AND LOW VACUUM.
Was any bleach left in the
aperture baths after you cleaned
them?
Did the baths drain completely? rWatch for baths to drain:
rGo through a Startup:
tSelectDiluter Functions ttStart Up.
Press
Û.
tWhen it finishes, repeat Startup.
rFollow normal Startup procedures.
tSelectSample Analysis ttRun Samples.
Press
ÐRINSE.
tWatch the baths.
rPressÐagain.
Watch to see if the pinch valves below the baths are working. If not, call your
Beckman Coulter Representative for assistance.
rCheck that the tubing the baths drain through is free of pinches, clogs and
leaks.
tRemove clogs by connecting a closed syringe to the clogged tubing and
pulling open the syringe to remove the clog.
tReplace problem tubing with tubing of the same diameter, length and
material.
Table 5.2 All Counted Parameters Are Consistently Lower Than Normal
BSV dirty?Follow procedures in Heading 3.3, CLEAN OUTSIDE OF BLOOD SAMPLING VALVE
(BSV).
Note: A small amount of crystallized cleaning agent on the outside of the BSV is
normal. However, if you notice blood on the outside of the BSV, call your Beckman
Coulter Representative for assistance in troubleshooting.
Is the low vacuum too low? rCheck the lower right of the screen for an error message.
rIf low vacuum is too low, adjust it as in Heading 4.4, ADJUST PRESSURE AND
LOW VACUUM.
8
PN 4237522BA
Page 93
TROUBLESHOOTING CBC THROUGH UNUSUAL RESULTS
Table 5.3 All Counted Parameters Are Consistently Higher Than Normal
Low vacuum too high? rCheck the lower right of the screen for an error message.
rIf low vacuum is too high, adjust it as in Heading 4.4, ADJUST PRESSURE AND
LOW VACUUM.
TROUBLESHOOTING
5
Background count high?
Table 5.4 WBC Only Is Higher Than Normal
Mixing bubbles the problem?Follow steps under Is there a mixing bubble problem? in Troubleshooting Table 5.1.
1.Select Special Functions ttDiagnostics ttOperator Options ttSystem Test.
2.Press Û. Press Ë Run.
3.Wait for the background count results at the end of the cycle. Be sure all doors
and panels are closed.
4.If the background is too high, check if:
rThe diluent is cloudy, contaminated, or expired.
rSystem cables are loose between components.
rAny panels or doors are open.
rReagent lines are touching any electrical lines or equipment.
rThe wall socket is properly grounded.
rWaste line is shielded from electrical lines.
rThere is interference from other electrical equipment close to the unit.
rBubbles are in the RBC or WBC bath.
rExternal cables are properly shielded and away from all power lines.
rMixing bubbles are entering the baths correctly. Follow steps under Is
there a mixing bubble problem? in Troubleshooting Table 5.1.
Electronic problems?Follow procedures in Troubleshooting Table 5.3 under Background Count High?
Low vacuum too high? rCheck the lower right of the screen for an error message.
rIf low vacuum is too high, adjust it as in Heading 4.4, ADJUST PRESSURE AND
LOW VACUUM.
Lytic reagent running out, expired
or past the open stability?
rCheck expiration date.Select Special Functions ttSet Up ttSystem Set Up tt
Reagents.
rCheck when reagent was opened. If it is beyond the open stability limit, replace
it.
rCheck that the lytic reagent cap is not cracked or off.
rChange lytic reagent, if necessary. Follow the procedure in Heading 4.12,
REPLACE REAGENT CONTAINERS.
WBC bath smudged?Wipe it off with a lint-free tissue.
PN 4237522BA
11
Page 96
TROUBLESHOOTING
TROUBLESHOOTING CBC THROUGH UNUSUAL RESULTS
Table 5.7 RBC, PLT and MCV Only Are Affected
RBC or Plt counts higher than
normal?
RBC or Plt counts lower than
normal?
rCheck background count and associated factors. Follow procedures in
Troubleshooting Table 5.3 under Background count high?
rCheck for mixing bubble problems. Follow procedures under Is there a mixing
bubble problem? in Troubleshooting Table 5.1.
rSee if the BSV is leaking diluent between the sections during a cycle.
tCheck and adjust the BSV thumbscrew for tightness.
tClean the outside of the BSV. Follow the procedure in Heading 3.3, CLEAN
OUTSIDE OF BLOOD SAMPLING VALVE (BSV).
rWatch for bath drain:
tSelect Sample Analysis ttRun Samples.
Press
ÐRINSE.
tLook at the bath.
rPress Ð again.
Watch to see if pinch valve 5 below the RBC bath is working. If not, call your
Beckman Coulter Representative for assistance.
rCheck that the tubing the RBC bath drains through is free of pinches, clogs and
leaks.
tRemove clogs by connecting a closed syringe to the clogged tubing and
pulling open the syringe to remove the clog.
tReplace problem tubing with tubing of the same diameter, length and
material.
rCheck the lower right of the screen for a low vacuum error message. If the
vacuum is too low, follow steps in Heading 4.4, ADJUST PRESSURE AND LOW
VACUUM.
rCheck for mixing bubble problems. Follow procedures under Is there a mixing
bubble problem? in TroubleshootingTable 5.1.
rCheck the tubing between the top of the RBC bath and its vacuum isolator
chamber, especially where the I-beam tubing goes through the pinch valve.
tRemove clogs by connecting a closed syringe to the clogged tubing and
pulling open the syringe to remove the clog.
tReplace problem tubing with tubing of the same diameter, length and
material.
tIf you thing the pinch valve is malfunctioning, call your Beckman Coulter
Representative for assistance.
12
PN 4237522BA
Page 97
TROUBLESHOOTING
TROUBLESHOOTING CBC THROUGH UNUSUAL RESULTS
Table 5.7 RBC, PLT and MCV Only Are Affected (Continued)
Plt results erratic? rCheck background count. Follow procedures in Troubleshooting Table 5.3 under
Background count high?.
rCheck the sweep-flow line to the RBC bath to see if it is empty. If it is:
tCheck diluent level and replenish diluent if it is low. Follow procedure in
Heading 4.12, REPLACE REAGENT CONTAINERS.
tCheck the sweep-flow tubing for a leak at the RBC bath.
rCheck the diluent in the RBC bath. It should be above the level of the aperture.
rCheck to see if there is a thin steady stream of microbubbles flowing from the
brown-striped tubing up the back of the aperture. If so:
tReplace the check valve on that brown-striped tubing. The procedure is in
Heading 4.7, REPLACE CHECK VALVES.
MCV trending upward?Bleach the apertures. Follow the Bleach Apertures and Flow Cell procedure under
Heading 3.2, BLEACH APERTURES AND FLOW CELL/DISINFECT.
Table 5.8 WBC/RBC Baths Overflow
WBC/RBC baths overflowCheck the WBC/RBC baths.
5
Select Sample Analysis tt
Press
Ð RINSE.
rWatch to see if the pinch valves below the baths are working. If not, call your
Beckman Coulter Representative for assistance.
rCheck that the tubing the baths drain through is free of pinches, clogs and
leaks.
tRemove clogs by connecting a closed syringe to the clogged tubing and
pulling open the syringe to remove the clog.
tReplace problem tubing with tubing of the same diameter, length and
material.
Run Samples.
PN 4237522BA
13
Page 98
TROUBLESHOOTING
TROUBLESHOOTING THE AUTOLOADER MECHANISM
5.3TROUBLESHOOTING THE AUTOLOADER MECHANISM
Table 5.9 Failure To Load or Unload Cassettes Properly
The right elevator could not pick
up the cassette or did not return
to its home position?
The left elevator could not deliver
the cassette or did not return to
its home position?
Table 5.10 Failure To Rock Bed Properly
rRemove any cassettes from the load stack.
rCheck if the spring gates on both sides of the load stack are working properly by
pushing the springs to the sides and releasing.
rCheck to see if the rollers on the gates are moving smoothly.
tTurn OFF the instrument.
tOpen the upper and lower front doors.
tLook to see if any object is preventing the bed from rocking.
tClose the lower then upper front doors.
tTurn ON the instrument.
rCall your Beckman Coulter Representative if the bed is not working properly.
14
PN 4237522BA
Page 99
Table 5.11 Failure To Move Cassettes Properly
TROUBLESHOOTING
TROUBLESHOOTING THE AUTOLOADER MECHANISM
5
No cassette on the bed but
CANNOT MOVE CASSETTE ON
BED error displayed?
One or two cassettes on the bed
that are not cleared?
Table 5.12 Failure of Cassette To Clasp Tubes
Cassette does not firmly clasp
tubes.
Table 5.13 Autoloader Needle Pierce and Retract Failures
Incomplete needle pierce?
rPlace a cassette on the loading gate.
Select Special Functions tt
Tests tt
Autoloader Test Routine.
rIf the problem still exists, perform the Check Autoloader Bed Sensor procedure
under Heading 5.4, AUTOLOADER CHECK PROCEDURES.
rPerform the Jammed Cassette Removal procedure under Heading 4.3,
JAMMED CASSETTE REMOVAL.
rInspect cassette for crystal or blood buildup.
rWash cassette with soap or 10% bleach solution (1 part 5% sodium
hypochlorite with 9 parts distilled water).
rRinse thoroughly with warm tap water.
rExamine to be sure all crystals and blood buildup are eliminated.
Diagnostics ttOperator Options ttAutoloader
rSelectSample Analysis ttRun Samples.
Press Ñ STOP. When
Ê START PRIMARY. rIf the error recurs, select Ý+c to clear the bed.
SELECT FUNCTIONappears on the status line, Press
rTry to process another cassette of samples.
rCall your Beckman Coulter Representative if the problem still exists.
Incomplete needle retract?
PN 4237522BA
rSelectSample Analysis ttRun Samples.
Press Ñ STOP. When
Ê START PRIMARY.
rIf the error recurs, select Ý+c to clear the bed.
rLook and see if the needle assembly is in the home position.
1)Turn OFF the instrument.
2)Open the upper and lower front doors.
3)Look at the needle assembly. Make sure it is in the home position
4)Close the lower then upper front doors.
5)Turn ON the instrument.
SELECT FUNCTIONappears on the status line, Press
rTry to process another cassette of samples.
rCall your Beckman Coulter Representative if the problem still exists
15
Page 100
TROUBLESHOOTING
TROUBLESHOOTING THE AUTOLOADER MECHANISM
Table 5.14 Tube Retract Failure
Incomplete tube retract? rSelect Sample Analysis tt Run Samples.
Press Ñ STOP. When SELECT FUNCTION appears on the status line, Press ÊSTART PRIMARY.
rIf the error recurs, select Ý+c to clear the bed.
rLook at the tube in the cassette.
1)Turn OFF the instrument.
2)Open the upper and lower front doors.
If the tube pusher is still together with the tube inside the cassette,
call your Beckman Coulter Representative.
3)Slide the cassette to the left and lift off the bed. Check to see if
rThe tube is the correct size for the cassette.
rThe springs inside the cassette are damaged.
rThe label on the tube is stopping the tube from being pushed
back into the cassette.
4)Close the lower then upper front door.
5)Turn ON the instrument.
rTry to process another cassette of samples.
rCall your Beckman Coulter Representative if the problem still exists
Table 5.15 Tube Available Sensor Failure
Tube available sensor error? rSelect Sample Analysis tt Run Samples.
Press Ñ STOP. When SELECT FUNCTION appears on the status line, Press ÊSTART PRIMARY.
rSelect Ý+c.
rCheck the Tube Available sensor.
Press the cone-shaped tube available sensor in the middle of the bed. If the
sensor is jammed, call your Beckman Coulter Representative.
16
PN 4237522BA
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