BeBionic bebionic3 Technical Information

technical information

technical information

2

Contents

1.0 Introduction........................................................................................................... 04-07

1.1 In the Case

1.2 Principal Dimensions

1.3 Specifications

2.0 bebionic Grips...................................................................................................... 09-19

2.1 Factory Settings

2.2 Program Switch

2.3 Thumb Adjustment

2.4 Opposed Grips

2.5 Non-Opposed Grips

2.6 Further Grips and Hand Positions

3.0 bebionic Glove...................................................................................................... 21-25

3.1 How to fit a bebionic Glove

3.2 Removing a bebionic Glove

3.3 Care Instructions for bebionic Glove

4.0 Connections & Compatibility................................................................................... 27-35

4.1 Wrist Options

4.2 Battery Options

4.3 Power Information

4.4 System Connections

4.5 System Compatibility

5.0 bebalance ........................................................................................................... 37-49

5.1 Introduction

5.2 Installation

5.3 Start Up

5.4 Language Selection

5.5 Radio Frequency Dongle Configuration

5.6 Operating Modes

5.7 Hand Configuration

5.8 Grip Selection

5.9 Advanced

6.0 Additional Information, Warranty, Repairs and Returns...............................................51-63

6.1 Gaiter Removal

6.2 Gaiter Refitting

6.3 Clevis Link Replacement

6.4 Quality Assurance

6.5 Warranty

6.6 Returns

3

1.0 Introduction

This document contains important information
for the correct use and set up of the bebionic3
hand. Please note some images may differ
as this document applies to both the medium
and large size hands. Read this document
thoroughly before fitting a bebionic3 hand.

A bebionic system is completed by adding from
a selection of compatible system components
including electrodes (or other input devices),
battery systems, wrists and cables. We
recommend RSLSteeper / SteeperUSA
components.

The bebionic3 hand is designed for mild to
moderate activities. Avoid use in situations with
heavy loads, vibrations or impacts.

Key:

WARNING

Text with this symbol contain important
safety information.

!

CAUTION

Text with this symbol highlights potential
sources of damage to the hand.

WARNING

The bebionic hand contains Electrostatic
Sensitive Devices. Any disassembly on this
hand must be carried out by RSLSteeper
authorised personnel in an Electrostatic
Protected Area (EPA). Failure to do this
could cause ESD damage which will affect
the reliability of the product and could
impact product warranty.

WARNING

We do not recommend the use of carbon
fibre materials in fabricating a prosthetic arm
due to electrical conductivity. If however it
is used then it is important to ground the
carbon fibre lamination.

04

1.1 In the Case

1. 2.

3.

5.

7.

6.

4.

1. bebionic Radio Frequency (RF) Dongle

2. bebionic3 Hand

3. bebionic Tool Kit

4. bebionic in-car Charger

5. bebalance Programming Software

6. bebionic3 User Guide

7. bebionic3 Technical Information

05

1.2 Principal Dimensions

B

C

A

X

D

Principal Dimensions Large Medium

A Middle Finger Tip to Hand Base 7 7⁄8” (200mm) 7 1⁄2” (190mm)

B Thumb Tip to Hand Base 4 7⁄8” (125mm) 4 3⁄4” (121mm)

C Max Chassis Width (no glove) 3 5⁄8” (92mm) 3 1⁄4” (84mm)

D Diameter of Chassis at Wrist 2” (50mm) 2” (50mm)

Palm Circumference (no glove) 8 5⁄8” (220mm) 8” (204mm)

Maximum Opening Width - Tripod Grip 4 1⁄8” (105mm - with glove) 4 1⁄8” (105mm - with glove)

Thumb Swing Through Angle 68

X EQD Only

1

⁄4” (5mm)

o

68

1

⁄4” (5mm)

o

X

06

1.3 Specifications

Part Number Build Height

7

/8” + 1”

BBHLG*QD

BBHLG*QD-MF

BBHLG*SW

BBHMD*QD

BBHMD*QD-MF

BBHMD*SW

†

Build height comprises of thumb tip to base of hand measurement, followed by the build height for each wrist option.

The second number refers to the minimum allowance for the mating wrist unit.

*Denotes side of hand, Insert L for a left hand, or R for a right hand.

4

(

125mm + 25mm)

1

⁄8” + 1”

6

155mm + 25mm)

(

7

/8” + 1/2”

4

125mm + 12mm)

(

6

/8” + 1”

4

121mm + 25mm)

(

6” + 1”

151mm + 25mm)

(

6

/8” + 1/2”

4

121mm + 12mm)

(

†

Weight Description

1lb 5oz

(598g)

1lb 8oz

(698g)

1lb 4oz

577g)

(

1lb 5oz

(591g)

1lb 8oz

691g)

(

1lb 4oz

570g)

(

bebionic3 Large Hand with EQD Wrist

bebionic3 Large Hand with Multi-Flex Wrist

bebionic3 Large hand with Short Wrist

bebionic3 Medium Hand with EQD Wrist

bebionic3 Medium Hand with Multi-Flex Wrist

bebionic3 Medium Hand with Short Wrist

Large Medium

maximum power grip force 140.1N 140.1N

maximum tripod grip force 36.6N 36.6N

maximum key grip force 26.5N 26.5N

maximum time to open or close - tripod grip 0.5 seconds 0.5 seconds

maximum time to open or close - power grip 1.0 seconds 1.0 seconds

maximum time to open or close - key grip 1.0 seconds 1.0 seconds

maximum static load - hook grip 99lb 3oz

maximum load individual finger - hook grip 55lb 2oz (25kg) 55lb 2oz (25kg)

maximum finger tip extension load 13lb 3oz (6kg) 13lb 3oz (6kg)

maximum safe vertical load taken through knuckles 198lb 6oz (90kg) 198lb 6oz (90kg)

(45kg) 99lb 3oz (45kg)

07

2.0 bebionic grips

08

The bebionic3 hand provides 14
different grip patterns, allowing the
user to have a more complete device
to assist them in their day to day life.
The hand has two selectable thumb
positions: opposed and
non-opposed.

Opposed places the thumb in
opposition to the fingers on the hand,
allowing grips like Pinch and Power.

Non-Opposed places the thumb
parallel with the fingers of the hand
and allows grips like Key and Finger
Point.

Opposed Non-Opposed

09

Introduction

2.1 Factory Settings

The hand is supplied preset in Mode 4. This provides
two input operation with proportional control of grip and
speed. Speed and grip force are set to maximum.

To alternate between the default and alternative grip
pattern, an OPEN OPEN signal must be applied (i.e. the
hand must be fully opened, the signal relaxed and then
a second open signal supplied). To alternate between
the primary grip pattern table and secondary grip pattern
table, press the Program Switch for less than two
seconds. The Auto Grip feature is turned off.

Primary Opposed

Default - Tripod
Alternative - Power

Primary Non-Opposed

Default - Key
Alternative - Finger Point

2.2 Program Switch

A Program Switch is provided on the back of the hand.
This has four functions;

1. Switch the hand ON and OFF

A single press for approximately three seconds will
switch the hand OFF. A single press for more than two
seconds will switch the hand ON.

Secondary Opposed

Default - Active Index
Alternative - Tripod

Secondary Non-Opposed

Default - Column
Alternative - Mouse

10

2. Alternate between the primary and secondary
grip patterns

When the hand is switched ON, a single press of less
than two seconds will alternate between the primary and
secondary grip patterns. This will be accompanied by
a short bleep and vibration (if activated on bebalance).

3. Enable / disable the in-hand RF dongle

With the hand switched ON, a single press for more
than four seconds will enable the RF module. Pressing
the switch again for more than two seconds or
disconnecting the power to the hand will disable the RF
module.

4. Enter / exit glove mode as follows

With the hand switched OFF, press the switch until the
thumb begins to drive in. Then release the switch.

CAUTION

!

Thumb adjustment MUST be completed
by a qualified technician or practitioner

2.3 Thumb Adjustment.

To achieve certain grips it is necessary to adjust the thumb position. There are two different
planes to move the thumb in, as detailed below.

Underside of Thumb Bracket

2.31. Thumb ML Adjuster 2.32. Thumb Contact Point Adjuster

An adjuster is provided to allow repositioning of the
thumb for contact with either the index and middle
fingers, as in Tripod Grip, or with index finger only, as in
Pinch and Precision Grips. The thumb pivot assembly is
fitted with a slotted screw as shown above. This acts to
adjust the friction on an internal clamp and is loosened
by making two complete turns and pushing the screw
inward. With the clamp slackened the thumb position
can be manually repositioned. The assembly must be
retightened before electrically driving the thumb.

WARNING

Please ensure screw is securely tightened
before resuming use.

An adjuster has also been provided to alter the baseline
position of the thumb, in order to optimize the contact
point of the thumb tip against the opposing finger(s)
for Tripod, Pinch and Precision Grips. This is done by
moving the thumb either towards the palm or away
from the palm. This adjuster is located under the thumb
bracket as shown above. Using a hex drive the adjuster
should be turned clockwise to move the thumb towards
the palm and counterclockwise to move the thumb
away from the palm. The effect will not be observed
while making the adjustment and can only be observed
by resetting the hand i.e. switching the hand OFF and
ON again.

11

Grips

2.4 Opposed - Thumb is opposite to the fingers

Tripod

When the thumb is opposed, the
hand closes into Tripod Grip with
index and middle fingers meeting
the thumb. Ring and little fingers
continue to close until they meet
resistance or the close signal
stops. This type of grip allows users
to pick up, hold and manipulate a
variety of everyday objects such as
car keys, coins, jar lids and pens.

Pinch

The thumb only contacts index
finger and is used for the fine
manipulation of objects. To achieve
this grip it is necessary for the
thumb to be manually repositioned
by the practitioner/technician so
that the thumb only contacts the
index finger (See section 2.3).

12

SERIOUS WARNING

The bebionic hand MUST NOT be used to
operate a firearm.

Power

With the thumb opposed, all four
fingers close into the palm until
they meet resistance or the close
signal stops. When fingers are
approaching a fully closed position,
the thumb drives in to cover the
fingers for additional grip security.
This pattern allows round objects
such as a ball or a piece of fruit to
be held securely. This grip can also
provide a handshake. Cylindrical
shaped objects such as bottles,
home and garden utensil handles
are also held easily and securely.

Active Index

With the thumb opposed Active
Index Grip will grasp the handle of
an object with the middle, ring and
little fingers and secure the grip with
the thumb. The index finger will then
close – this may be positioned over
the lever of the device held such
as a spray bottle, it also offers the
ideal finger position for typing. The
index finger is under independent
user control and may be positioned
accordingly. To exit Active Index, an
open signal will fully open the index
finger before the other fingers and
thumb release their grip.

13

Grips

2.5 Non-Opposed - thumb is inline with the palm.

Key

In the non-opposed thumb
position, the four fingers partially
close. The thumb then closes onto
the side of the index finger. The
thumb position may be raised and
lowered without moving the other
four fingers allowing for release,
capture or reposition of the object
being gripped. This pattern is ideal
for carrying paper or letters, using
a spoon and for holding a thin flat
object such as a plate, a credit
card or a key.

Finger Point

With the thumb in the non­opposed setting, the user can
move to Finger Point position. The
middle, ring, and little fingers close
against the palm and the thumb
moves against the middle finger.
With this grip, typing on a keyboard
or input pad, pressing a bell or a
button can be achieved.

14

Column

Mouse

This grip moves the thumb into the
palm from a non-opposed position.
The fingers then close over the
thumb to provide a fixed column
that can be used as a way to push
heavier objects or larger buttons
and switches. Column is also the
recommended grip for dressing, as
the thumb is kept out of the way.

The thumb and little finger close
to hold the side of the mouse,
with the middle and ring fingers
providing stability. The index finger
closes on to the mouse button and
then backs off to provide the button
press. Each close signal will give a
mouse click whilst an open signal
will release the mouse.

15

Grips

2.6 Further functions of the bebionic3 hand.

Precision Open

With the thumb opposed, the
index finger meets the static thumb
allowing the user to pick up and
manipulate small objects. When this
grip is selected and a close signal
is applied, the thumb closes to the
midpoint of its range and pauses.
The index is then active and under
user control. The middle, ring and
little fingers remain extended.
(To achieve this grip it is necessary
for the thumb to be manually
repositioned by the practitioner/
technician so that the thumb only

Precision Closed

This grip can be used in situations
similar to the Precision Open Grip,
but where extended fingers would
be obstructive, such as working at
a desk. Initially the middle, ring and
little fingers close into the palm. The
thumb moves to the midpoint of
its range and pauses. The Index is
then active and under user control.
(To achieve this grip it is necessary
for the thumb to be manually
repositioned by the practitioner/
technician so that the thumb only
contacts the index finger.)

16

contacts the index finger.)

Hook

Finger Adduction

With the thumb in opposed
position, a partially closed Power
Grip provides Hook Grip.This is
ideal for carrying a shopping bag
or briefcase. Hook Grip can also
be achieved by closing the fingers
from the relaxed hand position.

The fingers of the bebionic hand
move together naturally as the
fingers close. This allows the user
to securely grip thin objects, such
as cutlery or a toothbrush, between
the fingers to achieve function in a
different plane. Finger Adduction
is most functional with the hand
in Power Grip but can also be
achieved with the hand in Key Grip
and Pinch Grip.

17

Grips

2.6 Further functions of the bebionic3 hand.

Open Palm

With the thumb in the non­opposed position the hand may
be fully opened to provide a flat
palm suitable for carrying a tray
or a plate.

Relaxed Hand

The thumb is set to the non­opposed position and partially
driven in toward the palm. All the
fingers are driven to a slightly
flexed position.

Applying a further signal will drive
the fingers into Hook Grip for a
carrying position.

18

be yourself

19

3.0 bebionic glove

20

The bebionic glove is made from
a multi-layered, variable hardness,
silicone-based material, lined with
fabric mesh. This construction resists
soiling, wear and puncture damage.

bebionic gloves provide high
compliance with gripped objects.
The fabric liner allows the glove to
slide over the joints during motion,
this reduces the amount of power
need to drive the hand and increases
battery life.

CAUTION

!

The bebionic glove has been designed
specifically for use with the bebionic hand.

The use of other gloves may damage the
hand and will void the warranty.

The standard glove is supplied in 19
skin tones and in a solid black color.

bebionic gloves provide an additional
barrier to dirt, dust and moisture
ingress to the hand. Direct exposure
to water, or situations where dirt
and dust are prevalent should be
avoided as these have the potential
to interfere with or damage the hands
performance.

21

bebionic glove

3.1 Fitting the bebionic glove

1. 2.

Move the thumb into the opposed posi­tion.

CAUTION

!

Do not use talcum powder or lubricant
when fitting the glove

Switch the hand OFF by pressing down the
program switch on the back of the hand for
approximately three seconds.

5. Fold up the base of the glove. 6. Pull the glove over the hand

22

CAUTION

!

Do not attempt to fit the glove unless the
hand is in glove donning mode.

3. 4.Press and hold the program switch for

four seconds. The hand will automatically
drive into glove mode.

The thumb will be in the position shown
above when the hand is in glove mode.

7. 8.Ensure the fingers and thumb of the hand

align correctly with the fingers and thumb
of the glove.

Hold down the program switch for four
seconds to exit glove donning mode and
begin using the hand.

23

bebionic glove

3.2 Removing the bebionic glove

1. 2.

Firstly oppose the thumb. Then turn the
hand OFF by pressing the program switch
for approximately three seconds. Next
put the hand into glove donning mode by
pressing the program switch for 4
seconds.

Roll up the base of the glove and pull
the whole glove off from the back of the
hand.

3. 4.

Do not pull the fingers individually as this
can damage the glove and the hand.

24

Exit glove donning mode by pressing
and holding the program switch for four
seconds, the hand will automatically drive
out of glove donning mode and will be
active in the default grip.

bebionic glove

3.3 Care instructions and information

Care

Take care when fitting and using the bebionic glove. Try
to avoid contact with sharp or pointed objects.

High Definition Nails

Silicone gloves have nails painted by hand following the
manufacturing process.

We do not recommend the use of polystyrene nails
attached with Cyano-acrylic glue as attempts to remove
the nails bonded with this adhesive will permanently
damage the glove.

Cleaning

General soiling can be removed with soap and water.
After cleaning remove all traces of the cleaner and
wipe the surface dry. Most dyes will be fully removed
by this process. A liquid domestic fabric softener can
be diluted to reduce the ‘tackiness’ of the surface. The
material used will resist most staining media.

For any other enquiries please contact your local
supplier.

25

4.0 connections and compatibility

26

A bebionic system is very versatile
and allows a number of different wrist,
power and connectivity options.

Most options are detailed in the
following section of this document.
However if you have a question
regarding a specific build not outlined
in this document please contact
customer services.

The bebionic hand may also be used
with other manufacturers’ electrodes
and wrists. This means the bebionic3
hand can be fitted into an existing
system without having to change
every single component.

27

4.1 Wrist Options

There are currently three wrist options for the bebionic hand.

Electric Quick Disconnect
(EQD) -

Allows the hand to be removed with a
rotating action. The EQD wrist allows the
patient to quickly rotate and remove or
attach terminal devices as required.

Short Wrist -

Low profile connector for applications
where there is a long residual limb.
A short wrist lamination assembly is
supplied attached to these hands.
The hand can be rotated against a
constant friction, which can be adjusted
by the patient.

28

Multi-Flex Wrist -

Offers passive wrist movement in all
directions and the ability to lock in
30° flexion, 30° extension or a neutral
position. Lateral deviation remains
available while the wrist is locked in the
preferred flexion angle.

29

4.2 Battery Options

WARNING

Only the following battery options
should be used with the bebionic3.
Use of other battery systems is not
recommended.

BBI=2200

Typical Capacity:
2200mAh

Voltage (Nominal): 7.4V

Size:

18.5mm x 36.5mm x 70mm
(

30

3

⁄4” x 1 3⁄8” x 2 3⁄4”)

BBI=1300S

Typical Capacity:
1300mAh

Voltage (Nominal): 7.4V

Size:

8.6mm x 3mm x 66.5mm (x2)

3

⁄4” x 1⁄8” x 2 5⁄8”)

(

BBI=2200S

Typical Capacity:
2200mAh

Voltage (Nominal): 7.4V

Size:

18.5mm x 18.5mm x 70mm

3

⁄4” x 3⁄4” x 2 3⁄4”)

(x2) (

4.3 Power Information

WARNING

System cables MUST NOT be cut while
power is ON. This will short the battery
and damage the system. Any damage
caused in this way will void the bebionic
warranty.

Power Cables

A bebionic hand uses five actuators and therefore requires
a higher current supply than single motor devices. This
can be accommodated safely using bebionic power
cables. Other power cable types may not be efficient or
safe. However, cables from other manufacturers may be
adequate for signaling application.

Low Power Condition

When the battery capacity approaches its lower limit the
hand operation will slow down and begin to respond only
to OPEN signals. This occurs to ensure the hand stops
in an open position to prevent the hand becoming locked
onto an object when the power has been completely
drained from the battery. The battery must be recharged
for further use.

CAUTION

!

When attaching or detaching a bebionic hand to/from
a prosthesis, it is important to first disconnect power
by moving the battery switch to the OFF position.

Battery Switch / Charging Module

An ON/OFF switch is integrated into the charge module.
The switch disconnects power completely, and has
two positions. When the switch is positioned closest
to the charge port, power is OFF and the battery can
be charged by connecting the lead from the bebionic
charger. When the switch is furthest away from the
charge point, power is switched ON. The battery cannot
be charged in this position.

The ON/OFF switch / charge module is fitted to the
battery and requires an additional connector cable to
link to the hand.

The connector cable for EQD hands, as shown on page
32, is supplied with each battery. For short wrist or friction
wrist options a different connector cable (CBBHA72), as
shown on page 20, will need to be ordered separately
and connected to the battery pack in place of the EQD
connector cable.

A small laminating dummy is included in the kit. Prior to
lamination this should be placed in a suitable location
and orientation on the forearm model. The position
chosen should allow sufficient space between the inner
and outer sockets to allow easy access to the switch
and plug point by the user.

This is to avoid a potential current surge to the hand
when it connects/disconnects with the power source.

WARNING

The prosthesis MUST NOT be worn
whilst the batteries are charging.

WARNING

It is NOT recommended to route the
power supply to the hand without
passing through the switch.

31

4.4 System Connections

The system detailed below is suitable for a bebionic hand with an

Electronic Quick Disconnect Wrist

(Including Multi-Flex Wrist)

BBI=2200

bebionic

2200mAh battery

7.4V

BBI=1300S

bebionic 7.4V
1300mAh split cell
battery

BBI=2200S

bebionic

2200mAh split
cell battery

7.4V

B27804

Battery Switch
and Charge
Point with Cable.

ELEC50/ELEC60

2 x Electrode 50Hz or
60Hz

QDACO

Co-axial plug

32

Please note: Part B27804 is supplied with each battery pack and will not need to be ordered separately.

Components not to scale.

The system detailed below is suitable for a

bebionic hand with a

Short Wrist

BBI=2200

bebionic

2200mAh battery

7.4V

BBI=1300S

bebionic 7.4V
1300mAh split cell
battery

CBBHA72

Connector Cable

BBI=2200S

bebionic

2200mAh split
cell battery

7.4v

B27804

Battery Switch
and Charge
Point with Cable.

ELEC50/ELEC60

2 x Electrode 50Hz or
60Hz

Please note: Part B27804 is supplied with each battery pack and will not need to be ordered separately, however part

CBBHA72 will need to be ordered separately for hands with short wrist.

Components not to scale.

33

4.5 System Compatibility

The bebionic hand is potentially compatible with a number of different parts
from other suppliers. A common list is shown on the page opposite.
Please adhere to the advice given below.

CAUTION

!

The bebionic system has not been exhaustively tested with all alternative electrodes, wrists
and control systems. Any damage caused will be held to be outside the design parameters
of our system.

The statements above do not imply that RSLSteeper / SteeperUSA recommend or warrant
these combinations.

We believe, based on the manufacturers’ literature, that these combinations will
work effectively. However, it is the responsibility of the bebionic practitioner to
test and warrant the combination. These combinations may invalidate warranties
given by other manufacturers. The practitioner should confirm the warranty
position with these manufacturers.

Electrodes

We recommend RSLSteeper / SteeperUSA
ELEC50 or ELEC60. Both are available to
purchase and are optimized for use with
bebionic3

34

Inputs

Supplier Part Number Type of Input

RSLSteeper / SteeperUSA ELEC50 and ELEC60 Myoelectrode

Otto Bock™ 9X18, 9X37 Switch

Otto Bock™ 13E125, 13E200, 13E202 MyoBock Electrode

Otto Bock™ 9X50, 9X52 Linear Transducer

LTI DC200B= Myoelectrode

LTI TP01, TP02 Force Sensitive Resistor

Elbows

Supplier Part Number Name

Otto Bock™ 12K44= ErgoArm Hybrid Plus™

Otto Bock™ 12K50= ErgoArm Electronic Plus™

LTI BE330 Boston Elbow Digital

Motion Control Utah Arm™ 3 and 3+

Wrist

Supplier Part Number Name

Otto Bock™ 10S17 + 13E205 Wrist Rotator and MyoRotronic

Motion Control MC Wrist Rotator

Wrist Mode Type Compatibility

Program 1 Two Electrodes - Fast Rise bebionic Mode 4

Program 2 Two Electrodes - Co-Contraction bebionic Mode 4

Program 3

Program 4

Program 5

Two Electrodes - Safety Co­Contraction

Two Electrodes + One Switch ­Actuate and Hold

One Electrode - or One Linear
Transducer - Quick Pull

bebionic Mode 4

bebionic Mode 4 and Mode 5

bebionic Mode 0 and Mode 3

Please note: Devices or components not listed above are not recommended.

35

5.0 operating instructions

36

bebalance3 has been designed to
give you optimum control over the
new bebionic3 hand. It features many
new tools which will help you and your
patients optimize and customize the
function of the hand.

Language selection, electrode
configuration with a simulation preview,
and simplified menu systems are all
included in bebalance3.

Note: Installation disc is affixed to the
inside back cover.

CAUTION

!

Please DO NOT program or control a bebionic system
with unapproved, alternative software or hardware
systems. Doing so will void the warranty.

37

5.1 Introduction

Out of the box, the bebionic hand is preconfigured
with two site proportional myoelectric control (Mode 4),
where an OPEN-OPEN signal is used to change grip
patterns. This mode has been chosen to provide a
standard solution that works well for the majority of users
who demonstrate two well-controlled muscle signals.
However, bebalance is particularly useful if muscles
produce limited or difficult to control signals, as is often
the case with higher-level amputation.

With bebalance the practitioner may adjust the operation
of the electrode, reset co-contraction signals, change
signal timing features, choose between one or two
electrode or transducer control and enable the Auto Grip
feature. All are able to enhance the users’ natural control
capability.

bebalance software also provides the ability to record
patient information, and to record a history of configuration
settings for each hand.

The programming of the hand requires a USB radio
dongle (supplied) to be plugged into the hosting
computer. When activated, the dongle will link to the
radio module in the bebionic3 hand.

It is also possible to read the current configuration back
from the hand and store it against the user record.

CAUTION

!

This software is not intended for patient use.
Alterations should be made by the practitioner

Only bebionic v2 and bebionic3 hands can be
programmed using bebalance3.

ONLY.

38

5.2 Installation

1. Close all open applications

2. Insert CD into disk drive

3. Wait for Autorun

4. Follow instructions on screen

The default target directory is C:\users\
USERNAME\bebalance3. You can choose
an alternative however it is essential that the
application directory and sub-directories have
read and write permission.

If setup fails to automatically open, run it manually
from the BBsetup.exe.

If you are reinstalling bebalance, the existing
version MUST be uninstalled. Although the
existing database will be retained, it is advisable to
back up the previous version before proceeding.

The bebalance application requires .Net
Framework 4.0 to operate. If not already installed
it can be installed from the CD by opening
dotNet Framework folder and double clicking
on ‘dotNetFx40_Full_x86_x64.exe’ Similarly, the
radio dongle requires software to be installed to
operate. Specific versions can be found in the

CP210_Win2K_XP_Vista or CP210_Win7
folder. If using a retro operating system it may be
necessary to use software specific to the computer
build.

The latest version of the software can be found at
www.bebionic.com/downloads/bebalance

A password is required to download bebalance,
contact your local supplier should you require this.

39

5.3 Start up

5.5 Radio Frequency (RF) Module Configuration

On opening the application the main screen shown
above will appear. Any greyed out options are currently
not operational. The area highlighted in red identifes the
bebalance version number.

5.4 Language Selection

On the bottom left of the entry screen you can select
your preferred language: English, Spanish, French,
German or Portuguese.

bebalance now has an auto-detect feature for the
dongle. You are advised to insert the RF dongle into a
USB port of the computer before starting the application
so it can be detected on start-up.

However, if you forget, just insert the dongle and return
to the entry screen menu or go to the configuration
screen and click on Radio.

When the RF Dongle has been found the message box
will show ‘RF Dongle Found’ highlighted in green. If not
found the message box will show ‘No RF Dongle’

Enabling RF Module on the bebionic v2 or bebionic3
Hand

With the hand switched ON, press and hold the program
switch on the back of the hand for approximately three
seconds until the RF dongle begins to flash continually.

Note: This function differs from the glove donning mode.
To enable the RF dongle the hand must be switched
ON, whereas in glove donning mode the hand must
be switched OFF. The RF dongle can be disabled by
pressing for more than two seconds. Alternatively, you
can disconnect the power to the hand by using the
battery switch.

40

5.6 Operating Modes

There are six modes. These are selected from the
highlighted box, along with the appropriate control strategy.

Note: Grip change will generate a bleep and / or vibration
if this feature is enabled.

Mode 0

Control Strategy – Single Site Threshold

-To OPEN hand – apply signal

-To CLOSE hand – remove signal

Grip Patterns

Thumb Opposed – up to four grip patterns
Thumb Non-Opposed - up to two grip patterns

Mode 1

Control Strategy – Single Site Proportional / Threshold

-To OPEN hand – apply a short burst signal

-To CLOSE hand – apply a sustained signal

-To switch between default grip and alternative grip –
apply a further OPEN signal within variable time (up to two
seconds) of the hand fully opening.

Grip Patterns

Thumb Opposed – up to four grip patterns
Thumb Non-opposed - up to four grip patterns

Mode 2

Control Strategy – Single Site Proportional / Threshold

-To OPEN hand – apply a quick rising stimulus

-To CLOSE hand – apply a slow rising stimulus

-To switch between default grip and alternative grip –
apply a further OPEN signal within variable time (up to two
seconds) of the hand fully opening.

Grip Patterns
Thumb Opposed - up to four grip patterns
Thumb Non-Opposed - up to four grip patterns

Mode 3

Control Strategy – Single Site Proportional / Threshold

Alternating

-To OPEN hand – the first signal will OPEN the hand; a
configurable delay of 50ms to 2.0s will allow repeat OPENS
if required.

-To CLOSE hand – a signal applied outside of the delay will
CLOSE the hand; a configurable delay of 50ms to 2.0s will
allow repeat CLOSES if required.

-To switch between default grip and alternative grip –
apply a further OPEN signal within variable time (up to two
seconds) of the hand fully opening.

Grip Patterns
Thumb Opposed - up to four grip patterns
Thumb Non-Opposed - up to four grip patterns

Mode 4

Control Strategy – Dual Site Proportional / Threshold

OPEN OPEN

-To OPEN hand – apply signal from OPEN electrode

-To CLOSE hand – apply signal from CLOSE electrode

-To switch between default grip and alternative grip –
apply a further OPEN signal within variable time (up to two
seconds) of the hand fully opening.

Grip Patterns

Thumb Opposed – up to four grip patterns
Thumb Non-opposed – up to four grip patterns

Mode 5

Control Strategy – Dual Site Proportional / Threshold Co-

contract

-To OPEN hand – apply signal from OPEN electrode

-To CLOSE hand – apply signal from CLOSE electrode

-To switch between default grip and alternative grip – apply
a co-contraction signal

Grip Patterns

Thumb Opposed – up to four grip patterns
Thumb Non-Opposed – up to four grip patterns

Please note:

practitioner can select the default and alternative grips for both the
primary and secondary grip patterns using bebalance programming
software. Pressing the program switch on the back of the hand allows
the user to alternate between the primary and secondary set of grip
patterns.

The hand will be delivered pre-set to Mode 4 with
default values set to provide an operational hand
straight out of the box. Therefore, configuration via bebalance may
not be essential pre-fitting

Where more than one grip pattern is available, the

41

5.7 Hand Configuration Introduction

Hand Configuration

For most patients, the factory settings on the bebionic
hand will be adequate. However, for experienced
practitioners bebalance software can be used to
customize the hand to each individual through the
bebionic menu option.

Configuration essentially changes the way the bebionic
hand operates. These changes are downloaded from
the computer to the hand to allow the user to try them.
Successful alterations can be loaded and saved in
the hand’s memory. Details of individual iteration, once
saved, are with the patient’s ID in the History file.

Select bebionic on the main menu to open the
configuration screen as shown below. The ‘No RF
Found’ message may be replaced with ‘RF Dongle
Found’.

By default the configuration screen opens with dual

-site control strategy. You can change to single-site
by point and clicking on Single-Site
under Control Strategy.

CAUTION

!

Only bebionic v2 and bebionic3 hands can be
programmed using bebalance3

42

5.8 Grip Selection

Control Option

Grips can be selected and ordered as desired by the
user by a simple point and click in the relevant tables.

Opposed Primary

This refers to selection of the initial two grip patterns
available with the thumb in the opposed position. The
default grip is available immediately, the user can switch
to the alternate grip by applying the appropriate change
signal, e.g. in mode 4, an OPEN OPEN signal will switch
between the default and alternate grip patterns.

The hand can be controlled by proportional or threshold
electrodes or alternatively by linear transducers or force
sensitive resistors. It is possible to reverse the electrode/
transducer operation without the need to physically swap
cables. Simply select the appropriate configuration as
highlighted in screen below.

Change Indication

Function change indication is available by selecting
either beep and / or vibrate as highlighted below.

Non-Opposed Primary

Allows selection of the grip patterns as described above,
but with the thumb in the non-opposed position.

Opposed Secondary

This enables selection of a further two grip patterns
with the thumb in the opposed position. These grips
are activated by pressing the program switch on the
back of the hand. As with the primary grip patterns, the
user can switch between the default and the alternate
grip by applying the appropriate change signal. The user
can return to the primary grip patterns by pressing the
program switch.

Non-Opposed Secondary

This refers to the grip patterns as described for Opposed
Secondary but with the thumb in the Non-Opposed
position.

43

Auto Grip

This feature can be set to enabled or disabled. Please
note that Auto Grip functions in Tripod Grip only. Auto
Grip is activated by providing three consecutive close
signals. Deactivation occurs when the hand is opened.
Reactivation is made again by three consecutive close
signals.

When Auto Grip is active, the electronics monitor motor
position for movement. If movement / slippage of an
object is detected, the finger position / grip force is
automatically altered to provide a more secure grip.
Electronic monitoring of this process occurs every
50ms.

Horizontal Buttons

Save

The hand can be configured and the settings sent to the
hand without saving if you want to trial a configuration.
If you want to retain these settings for further amendment
or back-up click Save. Before the data is saved a patient
identifier must be entered. There is a description field for
recording specific information as necessary.

History

Clicking History opens a list of saved configurations.
By entering a patient identifier and clicking Find you can
filter the records. This feature enables the recovery of
previous settings for resending to the hand or providing
a base to work from.

Reset

If at any time you want to start again with your
configuration, clicking Reset, reverts all the controls to
the default settings for the current mode.

44

Send to Hand

With the RF Dongle inserted and configured, and
the radio on the hand activated, a stream of signals
begin transmission. These can be identified by the rapid
flashing of the LED on the dongle. On completion, the
message panel on the right will show success or failure
of the process.

Radio
This enables connection of the RF Dongle should you
forget to install the dongle before running the application.
When the dongle is found the message box will read
‘RF Dongle Found’ highlighted in green. If not found the
message box will show ‘No RF Dongle’ highlighted in
red. See section 8.1 for more information.

Read from Hand

This feature enables the current hand configuration to
be read from the hand and stored in the history file.
Following a read you are required to enter a patient
identifier. This enables retrieval of the specific patient
configuration, if desired.

Quit

This will close the configuration form and return to the
main entry screen.

45

Vertical Buttons

Electrodes

Selecting Electrodes from the vertical button menu
opens a form, see the myo configuration screen below.
This allows electrode signals to be monitored, reviewed
and adjusted.

The sliders highlighted on the screen below are for
independently adjusting on-threshold and maximum
levels of the individual channels on the hand.

With the signals displayed the electrode threshold and
maximum levels can be adjusted using the relevant
sliders. The strength of the signal is displayed as a green
vertical bar with the peak signal indicated as single green
line. On closing the form the settings are retained for
configuring the hand using the Send to Hand option.
The embedded animation system enables modification
of the threshold settings to be sampled without the
need to keep sending data to the hand. These can
then be sent to the hand once the user is comfortable
with the settings.

To turn on select Proportional Animation or Threshold
Animation as highlighted below.

The off-threshold is a predetermined offset from the on
level. The on level (blue line) determines the level the
electrode signal must reach before it is active. Once
the signal reaches this level the hand operates until the
signal drops below the predetermined off level. The
maximum level (red line) sets the proportional range of
the signal input.

The animation shows Tripod Grip as the default, which
will open and close in response to the electrode signals.
By applying an OPEN-OPEN signal within a definable
period (default 1sec) the hand will change to / from
Power Grip.

This system provides a useful ‘myo’ assessment tool
for the upper extremity amputee, and also provides a
training aid for use both pre and post prescription.

46

Co-contraction

Selecting Co-contraction opens a form, shown below,
to monitor and set the co-contraction signals.
This option is only available when Mode 5 is selected
from the drop down menu.

The black horizontal lines identify the co-contraction level
and can be adjusted as necessary. The horizontal lines
on the display area move simultaneously with the vertical
slider.

In Mode 5, co-contraction is used to move between
default and alternate grip patterns. The blue horizontal
lines show the on-threshold level set during the myo
configuration process, and can be adjusted from this
option if necessary.

The slider items highlighted on the image above are used
to set the required characteristics of co-contract signals.
Clicking Start will initiate tracing of the electrode signal.
One channel will be displayed with raising signals moving
upward and the second channel raising signals moving
downward. When the trace reaches the right hand side
of the display it will stop. To continue click Clear, this
will remove the previous trace and automatically start a
new one. If you wish to stop the trace at any point, click
Stop.

The horizontal slider highlighted above (centre left) can
be used to set the co-contraction time window.

A co-contraction signal is considered to exist when
signals from both channel 1 and 2 pass through both
the on-threshold and co-contraction within a desig­nated timeframe (co-contraction window).

With the bebionic hand there is a 'soft' co-contraction
option where the co-contraction threshold can be set
lower than the on-threshold level. Providing that the
peak signal does not exceed the on-threshold, a
co-contraction signal will be considered to exist.

The display period can be changed by selecting the
appropriate time period (10, 20 or 30 seconds) from
the display period drop down menu (top left).

47

5.9 Advanced Features

In bebalance adjustment of more specific
features can be acessed by clicking Advanced.

This opens an overlay form similar to the screen
highlighted below. The features displayed will be
appropriate to the mode selected.

Timer Control

For modes 1, 2, 3 and 4 there are two numeric up
/ down controls to change mode timings. The upper
control Mode Change Period sets the window of time
to search for a mode change signal. In these modes
additional signals received will have have no effect and
will be considered to be the same signal.

The lower control Mode Return Period sets the period
after which the mode reverts to default where there has
been no activity. Setting the slider to zero deactivates
the revert feature. For Mode 5 there is no upper control
as mode change is activated by a co-contraction signal.

Dwell Threshold (Upper and Lower)
This feature is only used on Mode 1. The Upper control
sets the time that the signal has to exist to be identified
as a CLOSE signal. The Lower control sets the value for
the period a signal has to be held once considered an
OPEN signal.

Signal Select and Increase on Threshold

This feature is used on Mode 4 and Mode 5. This feature
offers Open and First protocols. The default is Open
which means that the hand will move in response to
receipt of the larger signal if both exceed the electrode
on-threshold. When the First option is selected, the
hand will open on receipt of the first signal to exceed
the threshold and remains with this signal even if a larger
opposing signal is received.

Grip Current

It is possible to select High, Medium or Low Grip Current.
This setting provides adjustment of grip strength and
battery consumption; the lower the setting, the lower
the grip and current draw. Note: This has minimal effect
on operation speed.

Speed Control

Should you want to open or close the hand at less
than maximum speed, the numeric up / down controls
provide independent hand opening and closing speeds;
40 (default) being maximum.

48

The exception to the First signal protocol is when an
opposite signal exceeds the value of the controlling signal
by the amount set on the Minimum Dwell Threshold
control. If this happens the larger signal becomes the
dominant signal. If multiple signals are received to open
and close, the hand will continue to open unless the
close signal exceeds the amount set on the Minimum
Dwell Threshold control, which is a value above the
standard electrode level.

Dwell Threshold (Min and Max)

This feature is only used on Mode 2. The minimum
control sets the level that the signal has to exceed within
a time set by the maximum control.

Direction Change Timer

This control is used in Mode 3 only. It is used to
set the additional time window when a second
signal will be accepted as an additional same
direction movement. If set to zero, hand movement
will alternate with the next detected signal.

be confident

49

6.0

additional information,
warranty, returns and
repairs

50

There are a number of field repairs and
replacement parts that are available for
the bebionic3. Instructions are set out
in this section.

For further advice on any repairs
please contact your local supplier or
email: [e-mail]

For both parts and service, please
mention that the hand is a bebionic3
hand; include details on date of
purchase, size (large or medium) and
side (left or right).

51

Repairs

6.1 Gaiter Removal

1. 2.Pull the rear strap down and over the EQD

to reveal the serial number on the back of
the hand.

Tilt the hand backward and stretch the
strap over the bottom of the EQD.

5. 6.Pull the gaiter away from the palm of the

hand, making sure that the thumb cable
stays in position.

52

Taking care to avoid the thumb cable, pull
the gaiter over the thumb and off the
bebionic3 hand.

3.

hex bit contained within the toolkit, loosen
the screws in the rear cover.

Note: Do not completely remove.

4.Using the screwdriver with the 1.50mm

Slide gaiter flaps out from under the
rear cover.

7. 8.Completely remove the gaiter from

the hand.

Note the thumb cable position, as this is
key when refitting a new gaiter.

53

Repairs

6.2 Gaiter Refitting

1. 2.

Slide the thumb section of the gaiter over
the thumb. Ensure the gaiter strap is un­der the thumb. Pay special attention to the
thumb cable position.

Ensure the thumb section of the gaiter is
pushed all the way to the gap shown in the
image above.

54

Carefully push the flap all the way home un-

5.

der the rear cover.

Ensure there is as small a gap as possible

6.

between the gaiter and the rear cover.

3. 4.

Pull the gaiter strap around to the rear of the
hand and up over the EQD.

Line up the sections of the hand highlighted
with the sections of the gaiter when pushing
the gaiter flaps under the rear cover. Pay
special attention to the thumb cable position.

Retighten both of the screws in the

7. 8.

rear cover.

Note: Do NOT overtighten.

Finished.

55

Repairs

6.3 Clevis Link Replacement

1. 2.

The clevis link has been designed to bend,
should the hand be excessively loaded
during use. If this should occur the part will
need to be replaced so that the finger can
be driven again.

Firstly ensure the thumb is in the nonopposed
position and that all of the fingers
are fully driven open. Then remove the pivot
pin between the clevis and leadscrew with
the bebionic pivot removal pliers
(Part:508-27430*). Alternatively the pivot
can be removed with the pin punch provided
in the tool kit.

*available for purchase seperately.

56

Keeping the finger flexed, use needle point

5.

pliers to insert the pivot pin through both
parts of the link.

Note: The pin is tapered and can only be

inserted from one side.

Using a pair of standard pliers ensure that

6.

the pivot pin sits flush with the surface on
both sides of the leadscrew.

3. 4.

Using a spare clevis link assembly from the
tool kit. Place it into the slot in the proximal.
Ensure that the curve of the clevis link curves
away from the finger towards the palm.

Bend finger forward to align the holes for the
pivot pin.

Ensure that the finger flexes fully forward

7. 8.

and springs back to the upright position as
shown in the two images above.

Finished.

57

6.4 Quality Assurance

RSLSteeper / SteeperUSA operate a UKAS approved quality management system and fully complies
with the requirements of BS EN ISO 9001:2008, ISO27001:2005 & TickIT Issue 5. This certifies that
RSLSteeper / SteeperUSA meet the appropriate international quality standards for design, manufacture
and supply of prosthetic products and user software.

RSLSteeper is registered with both the

Food and Drugs Administration of the United States Government for the manufacture and supply of

the
prosthetics and orthotics products.

MHRA Registration N°: CA001031 FDA Registration N° : 9612243

FCC Registration N° : PBBGC350616 IC : 10634A-RSLRFBB

Model N°: RSL-RP609

Continued compliance with the standard is monitored by a programme of internal and external audits.

All individual products are marked indicating that they comply with the requirements of the Medical
Devices Directive 93/42/EEC (MDD).

The mark may be applied on packaging, accompanying literature or an enclosure, rather than the
product itself.

The bebionic hand and its associated components listed in this document are covered by test
certificates for:-

Medicines and Healthcare Regulatory Authority in the UK and

58

BS EN 60601-1-2-2007 Electromagnetic Compatibility for Electronic Hand (EMC)

BS EN 60601-1-2006 Medical Electrical Essential requirements for Safety

BS EN 60950-1-2006 Information Technology Equipment for Safety

ETSI 300 440-2 V1.3.1 (2009-03) Electromagnetic Compatibility for RF Module

ETSI 301 489-3 V1.4.1 (2002-08) Electromagnetic Compatibility for RF Module

Additional internal and external test results and associated project documentation can be found in the
Technical File RP609.

8747

FCC Warning Statement

• This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:

1. This device may not cause harmful interference and

2. This device must accept any interference received, including
interference that may cause undesired operation.

• This equipment complies with FCC radiation exposure
limits set forth for an uncontrolled environment. End users
must follow the specific operating instructions for satisfying
RF exposure compliance. This transmitter must not be co­located or operating in conjunction with any other antenna or
transmitter.

• Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.

• The RSLSteeper bebionic Hand, Model: RSL-RP609,
complies with Part 18 of the FCC Rules (Section 18.212).

• The antenna(s) used for this transmitter must be installed
to provide a separation distance of at least 20cm from all
persons.

• The End product must have a label stating ‘Contains FCC
ID:PBBGC350616’ place on it inline with FCC labelling
regulations.

The FCC and IC information is located on the wrist plate.

59

INDUSTRY CANADA STATEMENTS

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired
operation of the device.

Under Industry Canada regulations, this radio transmitter may only operate using an
antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry
Canada. To reduce potential radio interference to other users, the antenna type and its
gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not
more than that necessary for successful communication.

This radio transmitter (IC:10634A-RSLRFBB) has been approved by Industry Canada
to operate with the antenna types listed below with the maximum permissible gain and
required antenna impedance for each antenna type indicated. Antenna types not included
in this list, having a gain greater than the maximum gain indicated for that type, are strictly
prohibited for use with this device.

Name / Model Gain Impedance
7488910245/Wurth 1,0 50 Ohm

OEM Responsibilities

The AMB2520-RSL Module has been certified for integration into products only by OEM
integrators under the following conditions:

1. The antenna(s) must be installed such that a minimum separation distance of 20cm
is maintained between the radiator (antenna) and all persons at all times.

2. The transmitter module must not be co-located or operating in conjunction with any
other antenna or transmitter.

As long as the two conditions above are met, further transmitter testing will not be
required. However, the OEM integrator is still responsible for testing their end-product for
any additional compliance requirements required with this module installed (for example,
digital device emissions, PC peripheral requirements, etc.).

60

IMPORTANT NOTE:

In the event that these conditions can not be met (for certain configurations or co-location
with another transmitter), then Industry Canada certification is no longer considered
valid and the IC Certification Number can not be used on the final product. In these
circumstances, the OEM integrator will be responsible for re-evaluating the end product
(including the transmitter) and obtaining a separate Industry Canada authorization.

End Product Labeling

The AMB2520-RSL Module is labeled with its own IC Certification Number. If the IC
Certification Number is not visible when the module is installed inside another device,
then the outside of the device into which the module is installed must also display a label
referring to the enclosed module. In that case, the final end product must be labeled in a
visible area with the following:

“Contains Transmitter Module IC 10634A-RSLRFBB”
or
“Contains IC 10634A-RSLRFBB”

The OEM of the AMB2520-RSL Module must only use the approved antenna(s) listed
above, which have been certified with this module.

The OEM integrator has to be aware not to provide information to the end user regarding
how to install or remove this RF module or change RF related parameters in the user’s
manual of the end product.

The user’s manual for the end product must include the following information in a prominent
location:

“To comply with Industry Canada RF radiation exposure limits for general population,
the antenna(s) used for this transmitter must be installed such that a minimum
separation distance of 20cm is maintained between the radiator (antenna) and all
persons at all times and must not be co-located or operating in conjunction with
any other antenna or transmitter.”

61

Radio Equipment - Canadian Warning

Statements

Radio Equipment - Canadian Warning Statements

"Under Industry Canada regulations, this radio transmitter may only operate
using an antenna of a type and maximum (or lesser) gain approved for the
transmitter by Industry Canada.
To reduce potential radio interference to other users, the antenna type and its
gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.)
is not more than that necessary for successful communication."
"This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may
cause undesired operation of the device."

"Conformément à la réglementation d'Industrie Canada, le présent émetteur
radio peutfonctionner avec une antenne d'un type et d'un gain maximal (ou
inférieur) approuvé pour l'émetteur par Industrie Canada.
Dans le but de réduire les risques de brouillage radioélectrique à l'intention des
autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que
la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité
nécessaire à l'établissement d'une communication satisfaisante."
"Le présent appareil est conforme aux CNR d'Industrie Canada applicables
aux appareils radio exempts de licence. L'exploitation est autorisée aux deux
conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d'en compromettre le fonctionnement."

“

To comply with industry Canada RF radiation exposure limits for general
population, the antenna(s) used for this transmitter must be installed such that
a minimum separation distance of 20cm is maintained between the radiator
(antenna) and all persons at all times and must not be co-located or operating
in conjunction with any other antenna or transmitter.”

62

6.5 Warranty

Warranty Terms

Item Warranty Period Warranty Terms

bebionic Hand 12 months Design and Manufacture

Cables 12 months Design and Manufacture

Wrist 12 months Design and Manufacture

Batteries / Chargers 12 months Design and Manufacture, correct charging

Gloves 3 months Design and Manufacture, not wear and tear

An extended warranty is available for the bebionic hand, providing additional cover for year 2 or years 2+3.

Hand Policy

Hands returned to the bebionic service centres will be assessed and where deemed beyond repair
will be replaced. Where a claim is made under warranty, this claim must be supported by appropriate
documentation. The warranty will be void on all system components if any components have been subject
to abuse, repair or maintenance by an uncertified person, deliberate damage, loads beyond those for
which the product was designed, or by modification or neglect. You must state that you wish us to supply
a replacement.

To identify the hand serial number, lift the gaiter on the back of the hand. The serial number can be found
underneath.

Glove Policy

Cosmetic gloves are only replaceable under warranty where the failure is due to a manufacturing fault as
we have no control over the environment in which they are used. Please inspect the glove at first fitting to
identify any faults so that we can provide a replacement where necessary.

Please note: Each bebionic hand is fitted with a passive Radio Frequency Identity Device to allow

identification and trace during manufacture and in case of return to our bebionic service centres.

6.6 Returns

If bebionic components are to be returned for servicing please contact us or your local distributor stating
the hand’s serial number. We will issue a returns number and returns form that will need completeing in full
so your request can be dealt with promptly.

Spare Parts Policy

Some components of a bebionic system are replaceable by bebionic accredited practitioners.

For further advice on any repairs please contact your bebionic distributor or email us.

For both parts and service, please mention that the hand is a bebionic3 hand; include details on date of purchase, size
(large or medium) and side (left or right).

63

Notes

64

Notes

65

Notes

66

Installation Disc

Please refer to page 39 for installtion instructions

67

be confident

be in control

Prosthetics Division, Unit 7,
Hunslet Trading Estate,
Severn Road,
Leeds, LS10 1BL, UK
Tel: [phone]

www.bebionic.com

3619 Paesanos Parkway,
Suite 200,
San Antonio,
TX 78231, USA
Tel: [phone]

e: [e-mail]

e: [e-mail]

RSLLIT317 Issue 3 2013