be bionic BBHLG, BBHMD Technical Manual

Technical Manual

BBHMD*
BBHLG*

1

2

Contents

1.0 Introduction 04-05

1.2 Principal Dimensions

1.1 In the Case

2.0 bebionic Grips 06-11

2.1 Factory Settings

2.2 Program Switch

2.3 Thumb Adjustment

2.4 Opposed Grips

2.5 Non-Opposed Grips

3.0 bebionic Glove 13-15

3.2 Fitting the bebionic glove

3.3 Removing the bebionic glove

3.1 Care Instructions

4.0 Connections & Compatibility 17-21

4.2 Battery Options

4.3 Power Information

4.1 Wrist Options

4.4 System Connections

4.5 System Compatibility

5.0 bebalance 23-31

5.2 Installation

5.3 Start Up

5.4 Communications

5.5 Operating Modes

5.6 Device Information

5.7 Electrodes

5.1 Introduction

6.0 Additional Information, Warranty, Repairs and Returns 33-42

6.2 Quality Assurance

6.3 Warranty

6.4 Returns

6.5 Environmental conditions

6.1 Repairs

6.6 Disposal

6.7 Symbols Used

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1.0 Introduction

!

This document contains important information for the correct use and set up of the bebionic hand. Read this document thoroughly
before fitting a bebionic hand.

These manual has been updated last on: 2017-04-03.

A bebionic system is completed by adding from a selection of compatible system components including electrodes (or other input
devices), battery systems, wrists and cables.

The bebionic hand is designed for mild to moderate activities. Avoid use in situations with heavy loads, vibrations or impacts.

1.1 In the case

1. bebalance Radio Frequency (RF) Dongle
6

2. bebionic3 hand

3. bebionic tool kit

5

2

4. bebionic3 user guide

5. bebionic3 technical manual

6. bebalance software CD

WARNING

T ex t w i t h th is sy mb ol co n t a i n i m p o r t a n t
safety information.

WARNING

The bebionic hand contains Electrostatic Sensitive
Devices. Any disassembly on this hand must be
carried out by Steeper authorised personnel in an
Electrostatic Protected Area (EPA). Failure to do
this could cause ESD damage which will affect the
reliability of the product and could impact product
warranty.

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4

CAUTION

Text with this symbol highlights potential sources of
damage to the hand.

WARNING

We do not recommend the use of carbon fibre
materials in fabricating a prosthetic arm due to
electrical conductivity. If however it is used then it
is important to ground the carbon fibre lamination.

04

1.2 Principal Dimensions and
Specifications

Specifications Medium / Large

maximum power grip force 140.1N

C

maximum tripod grip force 36.6N

maximum key grip force 26.5N

maximum time to open or close - tripod grip 1.0 seconds

maximum time to open or close - power grip 0.5 seconds

maximum time to open or close - key grip 1.0 seconds

maximum static load - hook grip 99lb 3oz (45kg)

maximum load individual finger - hook grip 55lb 2oz (25kg)

maximum finger tip extension load 13lb 3oz (6kg)

maximum safe vertical load taken through knuckles 198lb 6oz (90kg)

Principal Dimensions Medium Large

1

A middle finger tip to hand base 6

B thumb tip to hand base 4

C max chassis width (no glove) 2

D diameter of chassis at wrist 1

⁄2” (165mm) 6 1⁄2” (165mm)

1

⁄8” (105mm) 4 1⁄8” (105mm)

7

⁄8” (72mm) 2 7⁄8” (72mm)

3

⁄4” (45mm) 1 3⁄4” (45mm)

palm circumference (no glove) 7” (179mm) 7” (179mm)

1

maximum opening width - tripod grip 3

thumb swing through angle 68

X EQD only

⁄2” (90mm) 3 1⁄2” (90mm)

o

1

⁄4” (2mm)

o

68

1

⁄4” (2mm)

A

X

B

General Medium Large

Product service life 5 years 5 years

Part Number Build Height

†

Weight Description

Medium Hand

BBHMD*QD 121mm + 25mm 591g bebionic medium hand with EQD Wrist

BBHMD*SW 121mm + 25mm 570g bebionic medium hand with Short Wrist

BBHMD*QD-MF 151mm + 25mm 691g bebionic medium hand with Multi-Flex Wrist

BBHMD*QD-F 149mm + 25mm 661g bebionic medium hand with Flex Wrist

Large Hand

BBHLG*QD 125mm + 25mm 598g bebionic large hand with EQD Wrist

BBHLG*SW 125mm + 25mm 577g bebionic large hand with Short Wrist

BBHLG*QD-MF 155mm + 25mm 698g bebionic large hand with Multi-Flex Wrist

BBHLG*QD-F 155mm + 25mm 668g bebionic large hand with Flex Wrist

†

Build height comprises of thumb tip to base of hand measurement, followed by the build height for each wrist option.
The second number refers to the minimum allowance for the mating wrist unit.
*Denotes side of hand, Insert L for a left hand, or R for a right hand.

X

D

05

2.0 bebionic Grips

The bebionic hand provides 14 different grip patterns, allowing the user to have a more complete device to assist them in their
day to day life. The hand has two selectable thumb positions: opposed and
non-opposed.

Opposed places the thumb in opposition to the fingers on the hand, allowing grips like Tripod and Power.

Non-Opposed places the thumb parallel with the fingers of the hand and allows grips like Key and Finger Point.

Opposed Non-Opposed

2.1 Factory Settings

The hand is supplied preset in Mode 4. This provides two input
operation with proportional control of grip and speed. Speed
and grip force are set to maximum.

To alternate between the default and alternative grip pattern,
an OPEN OPEN signal must be applied (i.e. the hand must be
fully opened, the signal relaxed and then a second open signal
supplied). To alternate between the primary grip pattern table
and secondary grip pattern table, press the Program Switch for
less than two seconds. The Auto Grip feature is turned off.

Factory setting grips -

if your hand has been reprogrammed prior to delivery individual
settings will vary.

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Primary Opposed

Default - Tripod

Alternative - Power

Primary Non-Opposed

Default - Key

Alternative - Finger Point

Secondary Opposed

Default - Active Index

Alternative - Tripod

Secondary Non-Opposed

Default - Column

Alternative - Mouse

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2.2 Program Switch

A Program Switch is provided on the back of the hand. This has four functions;

1. Switch the hand ON and OFF

A single press for approximately three seconds will switch the hand OFF. A single
press for more than two seconds will switch the hand ON.

2. Alternate between the primary and secondary grip patterns

When the hand is switched ON, a single press of less than two seconds will alternate between
the primary and secondary grip patterns. This will be accompanied by a short bleep and
vibration (if activated on bebalance).

3. Enable / disable the in-hand bluetooth module

With the hand switched ON, a single press for more than six seconds will enable the bluetooth module. A double beep/vibrate
will indicate connection has been made.Pressing the switch again for more than two seconds or disconnecting the power to
the hand will disable the bluetooth module.

4. Enter / exit glove mode as follows

With the hand switched OFF, press the switch until the thumb begins to drive in. Then release the switch. For more information
please see page 20.

2.3 Thumb Adjustment

To achieve certain grips it is necessary to adjust the thumb position.
There are two different planes to move the thumb in,
as detailed below.

2.31. Thumb ML Adjuster

CAUTION

Thumb adjustment MUST be completed
by a qualified technician or practitioner

2.32. Thumb Contact Point Adjuster

An adjuster is provided to allow repositioning of the thumb for
contact with either the index and middle fingers, as in Tripod
Grip, or with index finger only, as in Pinch and Precision
Grips. The thumb pivot assembly is fitted with a slotted screw
as shown above. This acts to adjust the friction on an internal
clamp and is loosened by making two complete turns and
pushing the screw inward. With the clamp slackened the
thumb position can be manually repositioned. The assembly
must be retightened before electrically driving the thumb.

An adjuster has also been provided to alter the baseline position
of the thumb, in order to optimize the contact point of the thumb
tip against the opposing finger(s) for Tripod, Pinch and Precision
Grips. This is done by moving the thumb either towards the palm
or away from the palm. This adjuster is located under the thumb
bracket as shown above. Using a hex drive the adjuster should
be turned clockwise to move the thumb towards the palm and
counterclockwise to move the thumb away from the palm. The
effect will not be observed while making the adjustment and can
only be observed by resetting the hand i.e. switching the hand
OFF and ON again.

07

Grips

2.4 Opposed - Thumb in opposition to the fingers

Tripod

When the thumb is opposed, the hand closes into Tripod Grip with
index and middle fingers meeting the thumb. Ring and little fingers
continue to close until they meet resistance or the close signal stops.
This type of grip allows users to pick up, hold and manipulate a variety
of everyday objects such as car keys, coins, jar lids and pens.

Power

With the thumb opposed, all four fingers close into the palm until
they meet resistance or the close signal stops. When fingers are
approaching a fully closed position, the thumb drives in to cover the
fingers for additional grip security. This pattern allows round objects
such as a ball or a piece of fruit to be held securely. This grip can also
provide a handshake. Cylindrical shaped objects such as bottles, home
and garden utensil handles are also held easily and securely.

Finger Adduction

The fingers of the bebionic hand move together naturally as the fingers
close. This allows the user to securely grip thin objects, such as cutlery
or a toothbrush, between the fingers to achieve function in a different
plane. Finger Adduction is most functional with the hand in Power Grip
but can also be achieved with the hand in Key Grip and Pinch Grip.

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Hook

With the thumb in opposed position, a partially closed Power Grip
provides Hook Grip.This is ideal for carrying a shopping bag or
briefcase. Hook Grip can also be achieved by closing the fingers from
the relaxed hand position.

SERIOUS WARNING

The bebionic hand MUST NOT be used to operate a firearm.

Active Index

With the thumb opposed Active Index Grip will grasp the handle of an object
with the middle, ring and little fingers and secure the grip with the thumb.
The index finger will then close – this may be positioned over the lever of
the device held such as a spray bottle, it also offers the ideal finger position
for typing. The index finger is under independent user control and may be
positioned accordingly. To exit Active Index, an open signal will fully open
the index finger before the other fingers and thumb release their grip.

Pinch

The thumb only contacts index finger and is used for the fine manipulation
of objects. To achieve this grip it is necessary for the thumb to be manually
repositioned by the practitioner/technician so that the thumb only contacts
the index finger (See section 2.3).

Precision Closed

This grip can be used in situations similar to the Precision Open Grip, but
where extended fingers would be obstructive, such as working at a desk.
Initially the middle, ring and little fingers close into the palm. The thumb
moves to the midpoint of its range and pauses. The Index is then active and
under user control.
(To achieve this grip it is necessary for the thumb to be manually
repositioned by the practitioner/technician so that the thumb only contacts
the index finger.)

Precision Open

With the thumb opposed, the index finger meets the static thumb allowing
the user to pick up and manipulate small objects. When this grip is selected
and a close signal is applied, the thumb closes to the midpoint of its range
and pauses. The index is then active and under user control. The middle,
ring and little fingers remain extended. (To achieve this grip it is necessary
for the thumb to be manually repositioned by the practitioner/technician so
that the thumb only contacts the index finger.)

09

Grips

2.5 Non-Opposed - Thumb is parallel with the fingers

Key

In the non-opposed thumb position, the four fingers partially close. The
thumb then closes onto the side of the index finger. The thumb position
may be raised and lowered without moving the other four fingers
allowing for release, capture or reposition of the object being gripped.
This pattern is ideal for carrying paper or letters, using a spoon and for
holding a thin flat object such as a plate, a credit card or a key.

Finger Point

With the thumb in the non-opposed setting, the user can move to Finger
Point position. The middle, ring, and little fingers close against the palm
and the thumb moves against the middle finger. With this grip, typing on
a keyboard or input pad, pressing a bell or a button can be achieved.

Open Palm

With the thumb in the non-opposed position the hand may be fully
opened to provide a flat palm suitable for carrying a tray or a plate.

10

Column

This grip moves the thumb into the palm from a non-opposed position.
The fingers then close over the thumb to provide a fixed column that
can be used as a way to push heavier objects or larger buttons and
switches. Column is also the recommended grip for dressing, as the
thumb is kept out of the way.

Mouse

The thumb and little finger close to hold the side of the mouse, with the
middle and ring fingers providing stability. The index finger closes on to
the mouse button and then backs off to provide the button press. Each
close signal will give a mouse click whilst an open signal will release
the mouse.

Relaxed Hand

The thumb is set to the non-opposed position and partially driven in
toward the palm. All the fingers are driven to a slightly flexed position.

Applying a further signal will drive the fingers into Hook Grip for a
carrying position.

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3.0 bebionic Glove

The bebionic glove is made from a multi-layered, variable hardness, silicone-based material, lined with fabric mesh. This
construction resists soiling, wear and puncture damage.

bebionic gloves provide high compliance with gripped objects. The fabric liner allows the glove to slide over the joints during
motion, this reduces the amount of power need to drive the hand and conserves battery life.

The standard glove is supplied in 19 skin tones and in a solid black color. bebionic gloves provide an additional barrier to dirt,
dust and moisture ingress to the hand. Direct exposure to water, or situations where dirt and dust are prevalent should be avoided
as these have the potential to interfere with or damage the hands performance.

CAUTION

The bebionic glove has been designed
specifically for use with the bebionic hand.
The use of other gloves may damage the
hand and will void the warranty.

3.1 Care Instructions

Care

Take care when fitting and using the bebionic glove. Try to avoid
contact with sharp or pointed objects.

High Definition Nails

Silicone gloves have nails painted by hand following the
manufacturing process.

We do not recommend the use of polystyrene nails attached with
Cyano-acrylic glue as attempts to remove the nails bonded with this
adhesive will permanently damage the glove.

Cleaning

General soiling can be removed with soap and water. After cleaning
remove all traces of the cleaner and wipe the surface dry. Most
dyes will be fully removed by this process. A liquid domestic fabric
softener can be diluted to reduce the ‘tackiness’ of the surface. The
material used will resist most staining media.

For any other enquiries please contact your local supplier.

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!

!

bebionic Glove

3.2 Fitting the bebionic glove

Move the thumb into the opposed

1. 2.

position.

CAUTION

Do not attempt to fit the glove unless the
hand is in glove donning mode.

Press and hold the program switch for six seconds.

3. 4.

The hand will automatically drive into glove mode.

Switch the hand OFF by pressing down the program
switch on the back of the hand for approximately three
seconds.

The thumb will be in the position shown above when
the hand is in glove mode.

CAUTION

Do not use talcum powder or lubricant
when fitting the glove

Fold up the base of the glove.

5.

14

Pull the glove over the hand

6.

Ensure the fingers and thumb of the hand

7. 8.

align correctly with the fingers and thumb of the
glove.

3.3 Removing the bebionic glove

Hold down the program switch for four seconds to
exit glove donning mode and begin using the hand.

Firstly oppose the thumb. Then turn the hand OFF by

1. 2.

pressing the program switch for approximately three
seconds. Next put the hand into glove donning mode
by pressing the program switch for 4 seconds.

Do not pull the fingers individually as this can dam-

3. 4.

age the glove and the hand.

Roll up the base of the glove and pull the whole
glove off from the back of the hand.

Exit glove donning mode by pressing and holding
the program switch for four seconds, the hand will
automatically drive out of glove donning mode and will
be active in the default grip.

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4.0 Connections and Compatability

A bebionic system is very versatile and allows a number of different power and connectivity options.

Most options are detailed in the following section of this document. However if you have a question regarding a specific build
not outlined in this document please contact your local supplier.

4.1 Wrist Options

There are currently four wrist options for the bebionic hand.

E le c t ri c Q ui c k
Disconnect (EQD)

Allows the hand to be removed
with a rotating action. The
EQD wrist allows the patient
to quickly rotate and remove
or attach terminal devices as
required.

Short Wrist

Low profile connector for
applications where there is
a long residual limb. A short
wrist lamination assembly is
supplied attached to these
hands. The hand can be
rotated against a constant
friction, which can be
adjusted by the patient.

4.2 Battery Option

Only the following battery option should be used with the bebionic. Use of
other battery systems is not recommended.

BBI=2200S

Supplied with a removable shrink fit coating,
allowing the cells to be split for easier fitting in
the prosthesis.

Multi-Flex Wrist

The Flexion Wrist from Motion
Control is a simple flexion
device that allows the wearer
to easily lock or unlock the
wrist position and reposition
the wrist in either a flexion
or extension position. The
mechanism allows the wrist
to be flexed or extended to
30 degrees in either direction
and locked in each of the
three positions.

WARNING

Flexion Wrist

A versatile flexion device
that allows the wearer to
easily lock or unlock the
wrist position and reposition
the wrist either a flexion or
extension position. With 30
degrees in either direction
and locked in each of the
three positions.

Typical Capacity: 2200mAh

Voltage (Nominal): 7.4V

Size: 18.5 x 36.5 x 70 mm

3

⁄4” x 3⁄4” x 2 3⁄4”)

(

o r 1 8 . 5 x 1 8 . 5 x 7 0 m m ( x 2 w h e n s p l i t )

3

⁄4” x 1 3⁄8” x 2 3⁄4”)

(

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!

4.3 Power Information

WARNING

System cables MUST NOT be cut while power is ON.
This will short the battery and damage the system.
Any damage caused in this way will void the bebionic
warranty.

Power Cables

A bebionic hand uses five actuators and therefore requires a higher current supply than single motor devices. This can be
accommodated safely using bebionic power cables. Other power cable types may not be efficient or safe. However, cables from
other manufacturers may be adequate for signaling application.

Low Power Condition

When the battery capacity approaches its lower limit the hand operation will slow down and begin to respond only to OPEN signals.
This occurs to ensure the hand stops in an open position to prevent the hand becoming locked onto an object when the power has been
completely drained from the battery. The battery must be recharged for further use.

CAUTION

When attaching or detaching a bebionic hand to/from a
prosthesis, it is important to first disconnect power by
moving the battery switch to the OFF position.

This is to avoid a potential current surge to the hand
when it connects/disconnects with the power source.

WARNING

The prosthesis MUST NOT be worn whilst the
batteries are charging.

Battery Switch / Charging Module

An ON/OFF switch is integrated into the charge module.The switch disconnects power
completely, and has two positions. When the switch is positioned closest to the charge
port, power is OFF and the battery can be charged by connecting the lead from the
bebionic charger. When the switch is furthest away from the charge point, power is
switched ON. The battery cannot be charged in this position.

The ON/OFF switch / charge module is fitted to the battery and requires an additional
connector cable to link to the hand.

The connector cable for EQD hands, as shown on page 19, is supplied with each battery.
For short wrist or friction wrist options a different connector cable (13E190=150), as
shown on page 20, will need to be ordered separately and connected to the battery
pack in place of the EQD connector cable.

A small laminating dummy is included in the kit. Prior to lamination this should be
placed in a suitable location and orientation on the forearm model. The position chosen should allow sufficient space between the
inner and outer sockets to allow easy access to the switch and plug point by the user.

WARNING

It is NOT recommended to route the power supply to
the hand without passing through the switch.

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4.3 System Connections

The system detailed below is suitable for a bebionic hand with

Electronic Quick Disconnect, Multi-Flex and Flex Wrist

an

9E196

co-axial plug

BBI=2200S

bebionic 7.4V
2200mAh split or
single cell battery

B27804

battery switch and charge
point with cable.

13E200=50/13E200=60
13E202=50/13E202=60

2x Electrode 50 Hz or
60 Hz

Please note: Part B27804 is supplied with each battery pack and will not need to be ordered separately.

Components not to scale.

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The system detailed below is suitable for a bebionic hand

with a

Short Wrist

BBI=2200S

bebionic 7.4V
2200mAh split or
single cell battery

13E190=150

connector

Please note: Part B27804 is supplied with each battery pack and will not need to be ordered separately,
however part 13E190=150 will need to be ordered separately for hands with Short Wrist.

Components not to scale.

20

B27804

battery switch and charge
point with cable.

13E200=50/13E200=60
13 E202=50/13E202=60

2x Electrode 50 Hz
or 60 Hz

4.5 System Compatability

!

CAUTION

Use of unsuitable prosthetic components

Injury due to unexpected product behaviour.

- Use the product only in combination with components listed below.

Electrodes

Compatible electrodes 13E200, 13E202.
Both are available to purchase and are optimized for use with
bebionic.

Inputs

Supplier Part Number Type of Input

Otto Bock™ 9X18, 9X37 Switch

Otto Bock™ 13E200, 13E202 MyoBock Electrode

Otto Bock™ 9X50, 9X52 Linear Transducer

Elbows

Supplier Part Number Name

Otto Bock™ 12K44= ErgoArm Hybrid Plus™

Otto Bock™ 12K50= ErgoArm Electronic Plus™

Otto Bock™ 12K100N= DynamicArm

Otto Bock™ 12K110N= DynamicArm Plus

Wrist

Supplier Part Number Name

Otto Bock™ 10S17 + 13E205 Wrist Rotator and MyoRotronic

Wrist Rotator Mode Type Compatibility

Program 1 Two Electrodes - Fast Rise bebionic Mode 4

Program 2 Two Electrodes - Co-Contraction bebionic Mode 4

Program 3 Two Electrodes - Safety Co-Contraction bebionic Mode 4

Program 4 Two Electrodes + One Switch - Actuate and Hold bebionic Mode 4 and Mode 5

Program 5 One Electrode - or One Linear Transducer - Quick Pull bebionic Mode 0 and Mode 3

Please note: Devices or components not listed above are not recommended.

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!

5.0 bebalance+

!

bebalance+ has been designed to give you optimum control over the new bebionic small hand. It features many new tools which
will help you and your patients optimize and customize the function of the hand.

Language selection, electrode configuration with a simulation preview, and simplified menu systems are all included in bebalance+.

CAUTION

Please DO NOT program or control a bebionic system
with unapproved, alternative software or hardware
systems. Doing so will void the warranty.

5.1 Introduction

Out of the box, the bebionic hand is preconfigured with two site threshold Myo Electric control (Mode 4), where an OPEN-OPEN
signal is used to change grip patterns. This mode has been chosen to provide a standard solution that works well for the majority
of users who demonstrate two well-controlled muscle signals.

However, bebalance+ is particularly useful if muscles produce limited or difficult to control signals, as is often the case with
higher-level amputation. With bebalance+ the practitioner may adjust the operation of the electrode, reset co-contraction signals,
change signal timing features, choose between one or two electrode or transducer control and enable the Auto Grip feature. All
are able to enhance the users’ natural control capability.

bebalance+ software also provides the ability to record patient information, and to record a history of configuration settings for
each hand.

The programming of the hand requires a USB Bluetooth dongle (supplied) to be plugged into the hosting computer. When
activated, the dongle will link to the Bluetooth module in the bebionic small hand.

It is also possible to read the current configuration back from the hand and store it against the user record.

CAUTION

This software is not intended for patient use. Alterations
should be made by the practitioner

Only bebionic bluetooth compatable hands can be
programmed using bebalance+.

ONLY.

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5.2 Installation

1. Close all open applications

2. Insert the bebalance+ CD

3. Wait for Autorun

4. Follow instructions on screen

The default target directory is C:\users\<user>\bebalance+. An alternative installation directory can also be specified, however
it is essential that the application directory and sub-directories have read and write permissions.

If setup fails to automatically open, run it manually by doubling clicking on the installation program setup.exe on the CD.

When reinstalling bebalance, the existing version MUST first be uninstalled. Although the existing database will be retained,
it is advisable to back up the previous version before proceeding.

The bebalance software used for bebionic3 and bebionic V2 hands does not need to be un-installed as this will run separately
from bebalance+. Note: Only one version of the bebalance+ software can run at any one time.

The bebalance+ software requires the .Net Framework 4.0 to operate. If not already installed it can be installed from the CD
by opening the dotNet Framework folder and double clicking on ‘dotNetFx40_Full_x86_x64.exe’ Similarly, the Bluetooth and
RF USB Dongles both require software to be installed to operate. Specific versions can be found in the Windows Driver
Folder.

The latest version of the software can be found at www.bebionic.com/downloads/bebalance
A password is required to download bebalance+, please contact your local supplier to access this.

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5.3 Start up Screen

5.4 Communications

Upon opening the application, the screen shown below will
appear. The red highlighted areas show the following:

1) bebalance+ version, Steeper Group information and
links to company websites for further information and
downloads.

2) Language selection for the following languages:
English, French, German, Spanish, Portuguese, Italian,
Turkish, Russian.

3) To access the help files click on the hyperlink in the top
right corner or press the F1 button. This will bring up the
help files in the language that the software is currently set
for.

4) The bebionic Main button provides access to the
bebionic main window to enable configuration of any hand
shown in the image below.

4

3

5.4.1 Introduction
To configure any bebionic hand for patient use, the
communications must first be enabled between the hand
and its corresponding communications dongle. This is
due to the bebalance+ software now supporting the small,
medium & large hands, and therefore the user must know
which USB dongle connects to which hand.

5.4.2 bebionic Small Hand
The latest version of the bebionic hand uses Bluetooth
technology for communications and uses the orange and
white Bluetooth USB Dongle. This dongle must be selected
in the communications form as the choice interface device.

2

The images of the hands show the user how each hand
interfaces to the bebalance+ software.

1) The small hand uses the orange and white Bluetooth
Long Range Dongle.

2) The medium & large hands use either a red or black RF
Dongle.

1

5.4.3 bebionic Medium and Large Hands
Both of these hands, although different in size, use the same
hardware and software and communicate using an RF USB
Dongle. This dongle must be selected in the communications
form as the choice interface device.

Note: The black RF USB dongles can be used, but these
have been discontinued by the manufacturer and have been
replaced by the Red USB dongle.

25

5.4.4 Communications Form
A user can access the communications form by clicking on
the communications button in the top right in the bebionic
main form as shown below.

Before any of the USB dongles can function correctly, each
device driver file must first be installed. If the device drivers
are not installed, please go to section 5.2 for installation
information.

5.4.5 Bluetooth Communications
The communications form is the default, and should appear
automatically as shown below. The last device used will be
selected as default.

5.4.6 RF Communications
If attempting to connect to a medium or a large hand, the RF
dongle must be selected as shown below. The button will
change from ‘Use Bluetooth’ to ‘Use RF Dongle’.

To use the Bluetooth dongle, simply click the button ‘Use
Bluetooth’ and the form should expand to show a section
which lists available communications ports and available
bebionic devices.

Virtual Comports
When a Bluetooth dongle is inserted, it creates a port that
will become visible as shown opposite. We recommend that
only one dongle is inserted at any one time.

bebionic Devices
Note: Only bebionic devices will be listed here.

If the port is correct, click the ‘Device Scan’ button to
start scanning for all bebionic devices that are currently
transmitting (this button will show as ‘stop scanning’ once
device scanning is in progress).

If no devices are being listed then make sure that the bebionic
hand has the communications turned on. This can be done
by holding down the button on the back of the hand until the
user hears the hand beep twice (usually after 4 seconds).
This is a very distinct sounds and the hand will only beep
twice when the communications have been activated.

Clicking the ‘Use RF Dongle’ button will expand the
form showing only the available virtual comports. The
user can decide to switch between Bluetooth and the RF
communications dongles by clicking the ‘Change Interface’
button.

Clicking the ‘Connect’ button will display the progress form
showing the status of the connection as it is attempted. If the
connection is successful, the form will close automatically.
If the connection is unsuccessful, another attempt can be
made until the connection is achieved.

A bebionic device should now appear in the devices box
below. The devices signal strength is also displayed along
with a signal strength indication bar.

26

5.4.7 Hand Configuration

When the hand has been successfully connected, the

buttons ‘Send to Hand’ and ‘Read from Hand’ will be

enabled to allow the hand configuration to be read.

To read the current hand configuration, click the ‘Read from

Hand’ button and a progress form should appear, indicating

the status of the communications. This will only take a

few seconds, and the form will automatically close if it is

successful.

5.5 Operating Modes

5.5.1 Overview
The main screen below is where the configuration of the
bebionic hands takes place. It is advised that the user
understands each of the available functions before the hand
is configured.

5.5.2 Control Strategy
The hands can be controlled by either using one or two
electrodes, this is dependent on the user’s ability to use
their muscles to produce the required signals. The number
of electrodes used has an effect on which operating modes
can be used. The following clarifies this:

Once the hand has been read successfully, the bebionic

main form will change to highlight its current configuration.

5.4.8 Troubleshooting

If a connection cannot be made after several attempts, there

may be interference from other sources.

The following can be tried for successful connection using

all types of dongle:

1) Turn off all other bebionic devices that use dongles as they

work on the same frequency and will disrupt communications

if activated.

2) Move the hand closer to the dongle, avoiding any

obstacles in between to make the direct line of sight link

shorter.

Dual (Site) Electrodes
Modes 4 & 5

Single (Site) Electrode
Modes 0, 1, 2 & 3

5.5.3 Open / Close Strategy
The signals to open and close the hands can be reversed if
the user requires.

Single Site Control
Select either Electrode A or
Electrode B to control the hand.

Dual Site Control
Electrodes A, B:
Electrode A opens the hand
Electrode B closes the hand
Electrodes B, A:
Electrode B opens the hand
Electrode A closes the hand

3) Turn the hand off, close the bebalance+ program and

remove the dongle. Then, restart bebalance+,

re-insert the dongle and turn the hand on.

27

5.5.4 Control Options
The hand can be controlled not just by electrodes, but by
other transducers, such as force sensitive resistors and
linear transducers interfaced with a hand.

5.5.5 Control Response
The user can utilise either Proportional or Threshold control
of the hands.

5.5.7 Grip Selection
Grip patterns can be selected as desired by the user by
selecting the options in the relevant tables.

Opposed Primary / Secondary
This refers to selection of the grip patterns available with the
thumb in the opposed position as shown below. The default
grip is automatically available, and the user can switch to
the alternate grip by applying the appropriate change signal,
e.g. in mode 4, an OPEN/OPEN signal.

Press the button on the back of the hand to switch between
the primary and secondary grip patterns.

Proportional Control
The speed and strength of the hand is proportional to the
electrode signal produced by the user.

Threshold Control
The speed and strength of the hand is constant but can be
altered in the Advanced Options section.

5.5.6 Change Indication
The hardware inside the hands provides audible and
vibration indicators for specific actions such as changing
grip patterns, activating wireless communications, etc.
These options can be disabled if the user requires.

Non-Opposed Primary / Secondary
These options allow selection of the grip patterns as
described above, but with the thumb in the
non-opposed position as shown below.

28

5.5.8 Operating Modes
Certain modes only allow the use of a specific range of grip patterns that the user can have in their configuration.

The following is a list of each operating mode.

Operating Mode Interface Open and Close Strategy Control Options

Mode 0
(Apply/Remove
Signals)

Mode 1
(Short/Long Burst
Signals)

Mode 2
(Slow/Quick
Signals)

Mode 3
(Alternating
Signals)

Mode 4*
(Open/Open
Signals)

Mode 5*
(Co-contraction
Signals)

Single Site
Electrode
1 x Transducer

Single Site
Electrode
1 x Transducer

Single Site
Electrode
1 x Transducer

Single Site
Electrode
1 x Transducer

Dual Site
Electrode
2 x Transducers

Dual Site
Electrode
2 x Transducers

• Open – Apply a signal

• Close – Remove the signal

• Open – Apply a short burst
signal

• Close – Apply a sustained /long
signal

• Open – Apply a quick rising
signal

• Close – Apply a slow rising
signal

The first signal applied will close
the hand; a delay of between
50ms and 2s will allow a repeat
close if required.

A signal applied outside of the
delay will open the hand; a delay
of between 50ms and 2s will
allow a repeat close if required.

• Open – Apply signals from the
Open electrode

• Close – Apply signals from the
Close electrode

• Open – Apply signals from the
Open electrode

• Close – Apply signals from the
Close electrode

Invert Electrode Signal Threshold • Thumb Position Change

• Default Switch Back Time

• Grip Switch Time

• Open Dwell Time

• Close Dwell Time

• Default Switch Back Time

• Grip Switch Time

• Dwell Threshold

• Dwell Time

• Default Switch Back Time

• Grip Switch Time

• Direction Change Time

• Default Switch Back Time

• Grip Switch Time

• Auto Grip

• Default Switch Back Time

• Auto Grip

Control

Response

• Palm Switch

Threshold • Thumb Position Change

Proportional • Thumb Position Change

Proportional &
Threshold

Proportional &
Threshold

Proportional &
Threshold

• Palm Switch

• Open / Open Signal

• Palm Switch

• Open / Open Signal

• Thumb Position Change

• Palm Switch

• Open / Open Signal

• Thumb Position Change

• Palm Switch

• Open / Open Signal

• Thumb Position Change

• Palm Switch

• Co-contraction Signal

Grip Switch

*In modes 4 and 5, the hand operates on the first signal that exceeds the ON THRESHOLD.

If an opposing signal is received and exceeds the initial signal by a pre-set amount, then the larger signal will become the
dominant signal.

The hand will be delivered pre-set to Mode 4 with default values set to provide an operational hand straight out of the box.
Therefore, configuration via bebalance+ may not be essential pre-fitting.

Please see overleaf for advanced options for each mode.

29

5.5.9 Advanced Options
In bebalance+, adjustment of further specific features can
be accessed by clicking on ‘Advanced’, which will open
a dialog box. The features displayed will be appropriate
to the mode selected, and are detailed in the following
sections.

Grip Strength (All Modes)
It is possible to either select High, Medium or Low grip
strength. This setting provides adjustment of the grip strength
and battery consumption; if a lower setting is selected, this
will result in a lower grip strength and a prolonged battery
life.

Note: This has minimal effect on operation speed.

Close Dwell Time (Mode 1)
The minimum time in milliseconds the control signal has to
be asserted before being recognised as a Close signal.

Direction Change Time (Mode 3)
The time, in milliseconds, in which an applied signal will
repeat the last action.

Auto Grip (Modes 4 & 5)
The Auto Grip functions in Tripod grip only and is activated
by providing three consecutive close signals. Deactivation
occurs when the hand is given an Open signal.

If movement / slippage of an object is detected, the finger
position / grip force is automatically altered to provide a
more secure grip.

5.5.10 bebalance+ Button Bar
The buttons on the top of the ‘bebionic main’ window,
enables Load, Save, Read & Update Hand Configurations
as required.

Speed Control (All Modes)
This option is the adjustable maximum speed for both
open and close. The numeric up/down controls provide
independent hand opening and closing speeds; 100%
(default) being the maximum.

Deferred Reset (All Modes)
When enabled, each time the hand resets, the automated
calibration sequence is paused until the user gives an open
signal.

This feature has been added for patients using elbow
systems and prevents held objects from being dropped
when the elbow power is cycled.

Invert Electrode Signal (Mode 0)
The action of the signal is inverted.

Default Switch Back Time (Modes 1, 2, 3, 4 & 5)
The time, in seconds, in which the hand will revert back from
the alternate to the default grip pattern.

Note: A zero disables the parameter.

Restore Defaults
To restart configuration, clicking the ‘Restore Defaults’
button reverts all the controls to the default settings for the
current mode.

Save
The hand configuration can be stored by clicking the ‘Save’
button. Before data is saved, a patient name or identifier
must be entered. There is a description field for recording
specific information as necessary.

Clicking the ‘Save Record’ button will trigger a prompt,
asking if the settings are correct.

Once a configuration is saved, the time and date is also
saved automatically as shown below.

Grip Switch Time (Modes 1, 2, 3, & 4)
The time, in seconds, in which the user can switch between
the alternate grip patterns and the default grip patterns (and
vice-versa).

Open Dwell Time (Mode 1)
The maximum time in milliseconds the control signal has to
be asserted before being recognised as an Open signal.

30

History
Clicking the ‘History’ button opens a list of saved
configurations for the user. By entering a patient identifier
and clicking the ‘Find’ button, the records can be filtered.
This feature enables the recovery of previous settings for
resending to the hand or providing a base template to work
from.

There are 6 default configurations to choose from. None of
these default configurations can be deleted.

Read from Hand
This feature enables the current configuration to be read
from the hand which can then be modified as required and
stored in a history file if necessary. Following a reading, the
patient identifier must be entered. This enables retrieval of
the specific patient configuration, if desired.

5.6 Device Information

Once a hand has been connected, the ‘Device Information’
button becomes active. In this form, specific manufacturing
information is available that is required for diagnostic
purposes.

5.6.1 Device Information Sample Configuration
The example below shows a sample configuration read from
a bebionic small hand. This section provides information
that can be used by the customer services team to trace the
hand’s history and current status should a problem with the
hand occur.

If a problem with the hand does occur, please convey this
information to customer services for support.

Send to Hand
When connected to a bebionic hand it can be updated
with the current configuration as set by the user. Whilst
updating, another window will appear showing the status
of the update. The hand will stay connected after the update
if another configuration is required or if the user wants to
verify or modify the settings.

Communications
This button gives us access to the communications form
for connecting to all hands for both Bluetooth and RF USB
dongles. When a connection is made, the communications
status box will turn green as shown below. See section 5.4.

To resolve any connection issues, please first refer to section

5.4.8 Troubleshooting for assistance.

5.6.2 External Control Activation
This feature allows the hand to be controlled by an external
device through the communications port on the hands
EQD. To activate the external control, a license key must be
procured from customer services and then entered in the
license key form.

31

To request a license key, click the ‘Request License Key’
button. An information form will appear with the details
required by the customer services team, along with contact
details.

This information can be copied to the clipboard by clicking
on the hyperlink. A notification message will appear at the
bottom right of the screen. These details can then be copied
directly into an email ready for sending to customer services.

Once a license key has been procured and entered into the
form, the ‘Enable’ button will become active.

5.7 Electrodes

To monitor, review and adjust the electrode signals, select
the ‘Electrode Screen’ button, to view the Myo Configuration
/ Trainer window as shown below.

Upon entering a valid license key, another form will appear
to inform the user that the protocol has been enabled.

To make this change permanent, the user must still re­program the hand on the bebionic main form by pressing
the ‘Send to Hand’ button. See section 5.5.10 for details on
this function.

To disable an active External Control Protocol, the same
steps can be used to do so. No key is required to disable
this feature.

5.7.1 Threshold Levels
The sliders highlighted on the screen are used to
independently adjust on-threshold and maximum levels of
the individual channels on the hand.

The Blue line shows the current ON threshold level.

The Red line shows the current MAX threshold level.

The electrode threshold and maximum levels can be
adjusted using the relevant sliders. The strength of the
signal is displayed as a green vertical bar with the peak
signal indicated as single green line.

The animation enables modification of the threshold settings
to be simulated without the need to keep sending data to
the hand. The hand animation will open and close in the
response to the electrode signals.

These can then be sent to the hand once the user is
comfortable with the settings. On closing the form, the
settings are retained for configuring the hand using the
‘Send to Hand’ option.

32

One channel will be displayed with signals moving upwards,
and the second channel generating signals moving
downwards. When the trace reaches the right hand side of
the display, it will automatically stop. To remove the previous
trace, click the ‘Clear’ button, this will then automatically
start a new one. If you wish to stop the trace before it reaches
the right hand side of the display, click ‘Stop’.

The trace period can be changed by selecting the 10, 20 or
30 seconds from the ‘Display Period’ drop down menu.

The black horizontal lines identify the co-contraction
threshold level and can be adjusted as necessary.

5.7.2 Co-contraction
Ensure the ‘bebalance Electrodes’ window has been closed.
Selecting ‘Co-contraction’ opens the form to monitor and
set the co-contraction signals. This option is only available
when Mode 5 is achieved.

In Mode 5, co-contraction is used to move between default
and alternate grip patterns. The blue horizontal lines show
the on-threshold level set during the myo configuration
process, and can be adjusted from this screen if necessary.

The ‘Co-contraction Window (ms)’ button can be used to
set the co-contraction time window. A
co-contraction signal is active when signals from both
channels 1 and 2 pass through both the on-threshold and
co-contraction within a designated time frame.

With the bebionic hand, there is a ‘soft’ co-contraction
option where the co-contraction threshold can be set
lower than the on-threshold level. Providing that the
peak signal does not exceed the on-threshold level, a
co-contraction signal is active.

The slider items highlighted on the image are used to set the
required characteristics of co-contraction signals. Clicking
‘Start’ (this button will show as ‘Start’ upon opening the
window) will initiate tracing of the electrode signal.

33

34

6.0 Additional Information, Warranty, Re­turns and Repairs

There are a number of field repairs and replacement parts that are available for the bebionic.
Instructions are set out in this section.

For further advice on any repairs please contact the manufacturer’s customer service.

For both parts and service, include details on date of purchase, size (medium, large) and side (left or
right).

6.1 Repairs

The clevis link has been designed to bend,

1. 2.

should the hand be excessively loaded
during use. If this should occur the part will
need to be replaced so that the finger can
be driven again.

Firstly ensure the thumb is in the non-opposed position
and that all of the fingers are fully driven open. Then
remove the pivot pin between the clevis and leadscrew
with the bebionic pivot removal pliers (Part:B27430*).
Alternatively the pivot can be removed with the pin
punch provided
in the tool kit.

*available for purchase seperately.

35

Using a spare clevis link assembly from the tool kit. Place

3. 4.

it into the slot in the proximal. Ensure that the curve of
the clevis link curves away from the finger towards the
palm.

Bend finger forward to align the holes for the
pivot pin.

Keeping the finger flexed, use needle point

5.

pliers to insert the pivot pin through both
parts of the link.

Note: The pin is tapered and can be
inserted & removed from one side only.

Ensure that the finger flexes fully forward

7. 8.

and springs back to the upright position as

shown in the two images above.

36

Using a pair of standard pliers ensure that

6.

the pivot pin sits flush with the surface on
both sides of the leadscrew.

Finished.

6.1.1 Gaitor Removal

Pull the rear strap down and over the EQD to reveal the

1. 2.

serial number on the back of the hand.

Using the screwdriver with the 1.50mm hex bit con-

3.

tained within the toolkit, loosen the screws in the rear
cover.
Note: Do not completely remove.

Tilt the hand backward and stretch the strap over the
bottom of the EQD.

Slide gaiter flaps out from under the

4.

rear cover.

Pull the gaiter away from the palm of the hand, making

5. 6.

sure that the thumb cable stays in position.

Taking care to avoid the thumb cable, pull the gaiter
over the thumb and off the
bebionic3 hand.

37

Completely remove the gaiter from

7. 8.

the hand.

6.1.2 Gaitor Refitting

Note the thumb cable position, as this is key when
refitting a new gaiter.

Slide the thumb section of the gaiter over the thumb.

1.

Ensure the gaiter strap is under the thumb. Pay special
attention to the thumb cable position.

3. 4.

Pull the gaiter strap around to the rear of the hand and
up over the EQD.

38

Ensure the thumb section of the gaiter is pushed all the

2.

way to the gap shown in the image above.

Line up the sections of the hand highlighted with the
sections of the gaiter when pushing the gaiter flaps
under the rear cover. Pay special attention to the thumb
cable position.

Carefully push the flap all the way home

5. 6.

under the rear cover.

Ensure there is as small a gap as possible between the
gaiter and the rear cover.

Retighten both of the screws in the

7.

rear cover.
Note: Do NOT overtighten.

Finished.

8.

39

6.2 Quality Assurance

Steeper operate a UKAS approved quality management system and fully complies with the requirements of BS EN ISO
9001:2008, ISO27001:2005 & TickIT Issue 5. This certifies that Steeper meet the appropriate international quality standards
for design, manufacture and supply of prosthetic products and user software.

Steeper is registered with both the
Administration of the United States Government for the manufacture and supply of prosthetics and orthotics products.

MHRA Registration N°: CA001031 FDA Registration N° : 9612243

FCC Registration N° : QOQBLE113 IC : 5123A-BGTBLE113

Model N°: RSL-RP608

Continued compliance with the standard is monitored by a programme of internal and external audits.

All individual products are marked indicating that they comply with the requirements of the Medical Devices Directive 93/42/
EEC (MDD).

The mark may be applied on packaging, accompanying literature or an enclosure, rather than the product itself.

The bebionic hand and its associated components listed in this document are covered by test certificates for:-

BS EN 60601-1-2-2007 Electromagnetic Compatibility for Electronic Hand (EMC)

Medicines and Healthcare Regulatory Authority in the UK and the Food and Drugs

BS EN 60601-1-2006 Medical Electrical Essential requirements for Safety

BS EN 60950-1-2006 Information Technology Equipment for Safety

ETSI 300 440-2 V1.3.1 (2009-03) Electromagnetic Compatibility for RF Module

ETSI 301 489-3 V1.4.1 (2002-08) Electromagnetic Compatibility for RF Module

Additional internal and external test results and associated project documentation can be found in the Technical File RP609.

8747

40

FCC Warning Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference and

2. This device must accept any interference received, including interference that may cause undesired operation.

• This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must

follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located
or operating in conjunction with any other antenna or transmitter.

• Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority

to operate the equipment.

• The bebionic Hand, Model: RSL-RP608, complies with Part 18 of the FCC Rules (Section 18.212).

• The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20cm from all

persons.

• The End product must have a label stating ‘Contains FCC ID:QOQBLE113’ place on it inline with FCC labelling

regulations.

The FCC and IC information is located on the wrist lock ring.

INDUSTRY CANADA STATEMENTS

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause
undesired operation of the device.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser)
gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and
its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful
communication.

This radio transmitter (IC:5123A-BGTBLE113) has been approved by Industry Canada to operate with the antenna types listed
below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not
included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this
device.

Name / Model Gain Impedance

7488910245/Wurth 1,0 50 Ohm

OEM Responsibilities

The BLE113 Module has been certified for integration into products only by OEM integrators under the following conditions:

1. The antenna(s) must be installed such that a minimum separation distance of 20cm is maintained between the
radiator (antenna) and all persons at all times.

2. The transmitter module must not be co-located or operating in conjunction with any other antenna or transmitter.

As long as the two conditions above are met, further transmitter testing will not be required. However, the OEM integrator is
still responsible for testing their end-product for any additional compliance requirements required with this module installed (for
example, digital device emissions, PC peripheral requirements, etc.).

41

IMPORTANT NOTE

In the event that these conditions can not be met (for certain configurations or co-location with another transmitter), then Industry
Canada certification is no longer considered valid and the IC Certification Number can not be used on the final product. In these
circumstances, the OEM integrator will be responsible for re-evaluating the end product
(including the transmitter) and obtaining a separate Industry Canada authorization.

End Product Labeling

The BLE113 Module is labeled with its own IC Certification Number. If the IC Certification Number is not visible when the module
is installed inside another device, then the outside of the device into which the module is installed must also display a label
referring to the enclosed module. In that case, the final end product must be labeled in a visible area with the following:

“Contains Transmitter Module IC 5123A-BGTBLE113” or “Contains IC 5123A-BGTBLE113”

The OEM of the BLE113 Module must only use the approved antenna(s) listed above, which have been certified with this module.
The OEM integrator has to be aware not to provide information to the end user regarding
how to install or remove this RF module or change RF related parameters in the user’s manual of the end product.
The user’s manual for the end product must include the following information in a prominent location:

“To comply with Industry Canada RF radiation exposure limits for general population, the antenna(s) used for this
transmitter must be installed such that a minimum separation distance of 20cm is maintained between the radiator
(antenna) and all persons at all times and must not be co-located or operating in conjunction with any other antenna
or transmitter.”

Radio Equipment - Canadian Warning Statements

"Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser)
gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type
and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for
successful communication." "This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject
to the following two conditions:

(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device."

"Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peutfonctionner avec une antenne d'un type et
d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope
rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.""Le
présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement."

“

To comply with industry Canada RF radiation exposure limits for general population, the antenna(s) used for this transmitter must
be installed such that a minimum separation distance of 20cm is maintained between the radiator (antenna) and all persons at all
times and must not be co-located or operating in conjunction with any other antenna or transmitter.”

42

6.3 Warranty

Warranty Terms

The bebionic hand comes with a 2-year-standard warranty from Otto Bock Healthcare Products GmbH.

In addition, the following warranty pacakges are available at the date of purchase:

• 3-year-product warranty

• 5-year-product warranty

• Warranty extension from a 3- to 5-year-product warranty. The 2-year warranty extension can also be purchased
subsequently. But, it must be purchased no later than prior to the end of the 36th month following the delivery date.

The warranty includes:

• Free of charge repair* of the prosthesis hand

• Free of charge replacement unit for the period of repair and maintenance in case of warranty

*Superficial damage and damage resulting from negligence or improper use are not included.

The warranty does not include wear and tear parts, such as gloves and batteries. An exception is the “Minor repair package”.
This package includes a separate exchange of the gaiter, the clevis links and the finger pulps.

With the 3- (with or without warranty extension) and the 5-year-warranty package you will get:

• Free of charge maintenance in the 24th month and for a warranty period of 5 years an additional free of charge
maintenance in the 48th month

• Free of charge “Minor repair package”

Further information on the warranty coverage can be found in the warranty terms and conditions.

Hand Policy

Hands returned to the bebionic authorized service center will be assessed and where deemed beyond repair will be replaced.
Where a claim is made under warranty, this claim must be supported by appropriate documentation. The warranty will be void on
all system components if any components have been subject to abuse, repair or maintenance by an uncertified person, deliberate
damage, loads beyond those for which the product was designed, or by modification or neglect. You must state that you wish
us to supply a replacement.

To identify the hand serial number, see outer edge of locking ring above the wrist unit.

Glove Policy

Cosmetic gloves are only replaceable under warranty where the failure is due to a manufacturing fault as we have no control
over the environment in which they are used. Please inspect the glove at first fitting to identify any faults so that we can provide
a replacement where necessary.

Please note: Each bebionic hand is fitted with a passive Radio Frequency Identity Device to allow identification and trace during
manufacture and in case of return to our bebionic service centres.

6.4 Returns

If bebionic components are to be returned for servicing please contact us or your local distributor stating the hand’s serial
number. We will issue a returns number and returns form that will need completeing in full so your request can be dealt with
promptly.

Spare Parts Policy

Some components of a bebionic system are replaceable by bebionic accredited practitioners.

For further advice on any repairs please contact your bebionic distributor or email us.

For both parts and service, please mention that the hand is a bebionic small hand; include details on date of purchase, size
(medium or large) and side (left or right).

43

6.5 Environmental conditions

Environmental conditions

Storage and transport in original packaging -20°C/-4°F to +40°C/+104°F

Storage and transport without packaging

Operation

-20°C/-4°F to +40°C/+104°F
max. 80% relative humidity, non-condensing

-20°C/-4°F to +40°C/+104°F
max. 80% relative humidity, non-condensing

6.6 Disposal

In some jurisdictions it is not permissible to dispose of these products with unsorted household waste. Disposal
that is not in accordance with the regulations of your country may have a detrimental impact on health and the
environment. Please observe the instructions of your national authority pertaining to return and collection.

6.7 Symbols Used

Declaration of confirmity according to the applicable European directives

In some jurisdictions it is not permissible to dispose of these products with unsorted household waste. Disposal
that is not in accordance with the regulations of your country may have a detrimental impact on health and the
environment. Please observe the instructions of your national authority pertaining to return and collection.

Legal manufacturer

Serial number

Compliance with the requirements under the “Radiocommunications Act” (AUS)

Non-ionising radiation

44

45

Steeper
Mayflower House
14 Pontefract Road
Stourton
LEEDS
LS10 1TB

www.bebionic.com

Tel: [phone]
Email: [e-mail]

www.steepergroup.com

RSLLIT317 Issue 1 2017