The information in this guide is subject to change without notice. BD Biosciences reserves the right to change its
products and services at any time to incorporate the latest technological developments. Although this guide has been
prepared with every precaution to ensure accuracy, BD Biosciences assumes no liability for any errors or omissions,
nor for any damages resulting from the application or use of this information. BD Biosciences welcomes customer
input on corrections and suggestions for improvement.
WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
NOTICE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his or her own expense.
Shielded cables must be used with this unit to ensure compliance with the Class A FCC limits.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Réglement sur le matériel brouilleur du
Canada.
Compliance Information
NOTICE: This laboratory equipment has been tested and found to comply with the EMC and the Low Voltage
Directives. This includes FCC, Part 15 compliance for a Class A Digital Device.
CAUTION: Any unauthorized modifications to this laboratory equipment may affect the Regulatory Compliance
items stated above.
The HTS Customer Care kits can help keep the BD High Throughput Sampler
Option (HTS) in peak operating condition. The HTS will experience problems if
sheath fluid crystallization occurs in the connectors, tubing, and syringes.
Replacing these components every six months or annually, along with daily
cleaning and fluidics cleaning and shutdown, can prevent clogs and optimize
system performance. The HTS Customer Care Kit offers a convenient way to
replace clogged connectors, tubing, and syringes on site. The kit, which contains
customer-replaceable components and instructions, reduces downtime and the
need for depot repair.
1
1
Page 8
Kit Configurations
The HTS Customer Care Kit is designed to custom fit the HTS configuration for
each cytometer or group of cytometers. Therefore, order the correct kit number
by using the following table.
Part numberDescriptionCytometer
644787HTS Kit Parts ReplacementBD FACSCanto
BD FACSCanto™ II
644788HTS Kit Parts ReplacementBD FACSCalibur
BD™ LSR II (including special order
BD LSR II)
Special order BD LSRFortessa™
™
™
When to Use the Kit
The parts in the HTS Customer Care Kit can be used to resolve common
problems. The following table is lists of symptoms, possible causes, and solutions
that are described in this user’s guide.
SymptomPossible CausesSolutionSee...
High carryoverWash station connections
are worn
Replace wash station
components
Chapter 3
Secondary
pump (Pump-2)
error
Primary pump
(Pump-1) error
Clog in sample coupler
tubing, or in pump
syringe, or syringe needs
replacement
Clog in probe, or tubing
assembly from probe to
the primary pump, or in
pump syringe, or syringe
needs replacement
2HTS Customer Care Kits User’s Guide
Replace sample coupler
tubing or pump
syringes
Replace probe, tubing
assembly components,
or pump syringes
Chapter 5
Chapter 6
Chapter 4
Chapter 6
Page 9
SymptomPossible CausesSolutionSee...
Wash station
overflows
No events
detected
Leak in sample
coupler
Reduced sheath
flow
Probe does not
take up sample
About the HTS
Wash station clogReplace the wash
station assembly
Clog in sample coupler
tubing or tubing
assembly
Loose coupler or clog in
coupler tubing
Sheath fluid filter is dirty
or clogged
Probe might be bent or
clogged
Replace tubing
assembly components
or sample coupler
tubing
Tighten coupler (see
precautions) or replace
sample coupler tubing
when necessary
Replace fluidic filter
every six months or
when clogged
Replace probe tubing
assembly
Chapter 3
Chapter 5
Chapter 5
Chapter 7
Chapter 8
Illustrations of the HTS and a schematic of the fluidics system are provided for
reference. For more detailed information, see your BD High Throughput Sampler
User’s Guide.
HTS Configurations
The following figures show the front and rear views of the HTS for each
cytometer.
Chapter 1: Overview of HTS Customer Care3
Page 10
Figure 1-1 HTS for the BD FACSCanto II system
Note: The module
body color for the
BD FACSCanto is
blue
Figure 1-2 HTS for the BD FACSCalibur and BD FACSCanto systems
4HTS Customer Care Kits User’s Guide
Page 11
Figure 1-3 HTS for the BD LSR II, special order BD LSR II and BD LSRFortessa systems
Note: The
module body
color might be
unique to your
system.
NOTEThe main HTS module shown is the same for all BD LSR products. The
BD LSRFortessa analyzer has an extra protective cover that mounts to the
original BD LSR II HTS cover.
Location of Commonly Clogged Components
The clogs that occur and need repair are in the fluidics system. The following
schematic identifies the most commonly clogged components. The numbers refer
to component parts in the Required Kit Components tables throughout this
guide.
Chapter 1: Overview of HTS Customer Care5
Page 12
Figure 1-4 Schematic of the HTS fluidics system
Pressure
Flow cell
SIT
switch
Waste
pump
Wash station
12
Probe
1
Tray
2
3
4
Primary
pump
6
Valve
5a
6
HTS
pump
6HTS Customer Care Kits User’s Guide
Page 13
Safety and General Precautions
Biological Safety
All instrument surfaces that come in contact with biological specimens
can transmit potentially fatal disease.
Use universal safety precautions when changing tubing or removing any
part in contact with the fluidics system.
Wear suitable protective clothing, eyewear, and gloves.
Electrical Safety
Ensure that the power to the HTS is turned off before handling
electrical cables and their connections.
Precautions
1Tighten all fittings finger tight. Do not use tools to further tighten
connectors.
2If a connector is difficult to remove because of saline deposits, clean with
deionized (DI) water, then carefully use the 5/16 wrench in the accessory kit
to remove the connector.
3The sealing washers in the valves of each port can be compressed, and will
eventually block the port. To avoid compression, tighten fittings until they
make contact with the sealing washer and then turn the fitting an
additional 1/6 to 1/4 turn. If there is a leak, tighten the fitting no more than
an additional 1/8 turn.
Chapter 1: Overview of HTS Customer Care7
Page 14
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Page 15
2
HTS Removal and Reinstallation
Before performing replacement procedures, remove the HTS from the cytometer.
Pay particular attention to the following:
•Always disconnect electrical connections (interlock cable and interface
cable) and fluidic connections (waste, sheath, and sample injection tubing
(SIT)).
•The waste and sheath fittings on the back side of the HTS can easily be
broken when moving the HTS away from the cytometer while these fittings
are connected. Move the HTS just enough (approximately 2 inches) to
provide the room necessary to disconnect the waste and sheath fittings
from the HTS.
All instrument surfaces that come in contact with biological specimens
can transmit potentially fatal disease.
BD FACSCanto II System
Removing the HTS
1Turn off the cytometer and HTS.
2Remove or open the BD High Throughput Sampler safety cover.
Chapter 2: HTS Removal and Reinstallation9
Page 16
3Detach the sample coupler from the cytometer SIT.
aUnscrew the top nut.
bPull the sample coupler down and away from the SIT, leaving the nut
attached to the sample coupler.
4Unscrew the captive screw located at the bottom of the HTS support
bracket.
5Pull the HTS out (about 2 inches) from the support bracket.
6Remove the probe and the overflow reservoir.
7Disconnect interlock and interface cables.
8Disconnect the sheathand waste connectors from the HTS.
9Disconnect the sampler coupler from the cytometer SIT.
10Disconnect the door sensor cable.
aLift the front feet of the HTS just over the front edge of the enclosure
and tilt the unit at a 45° angle toward you for access to the door sensor
cable on the right side.
bUnplug the door sensor cable by pulling back on the ferrule.
cPlace the cable over the right side of the enclosure/carrier.
10HTS Customer Care Kits User’s Guide
Page 17
11Place the HTS unit on a stable work bench.
Waste tubing
connection
Interlock cable
connection
Sampler coupler
Sheath tubing
connection
Interface cable
connection
Reinstalling the HTS
1Place HTS on support bracket.
2Connect the interlockcable to the HTS.
3Connect the interfacecable to the HTS.
4Connect the waste tubingto the waste connectoron the HTS.
5Connect the sheath tubing to the sheath connector on the HTS.
6Connect the sampler coupler to the SIT on the cytometer.
Chapter 2: HTS Removal and Reinstallation11
Page 18
7Tighten the captive screw that secures the HTS to the support bracket.
8Turn on the cytometer.
BD FACSCanto, BD LSR II, BD FACSCalibur, and BD
LSRFortessa Systems
Removing the HTS
1Turn off the cytometer and HTS.
2Remove the HTS cover.
3Unscrew the captive screw located at the bottom of the HTS support
bracket.
NOTEThere is no captive screw in BD LSRFortessa, because the HTS is
placed on a sliding drawer.
4Pull the HTS out (about 2 inches) from the support bracket.
5Remove the probe and the overflow reservoir.
6Disconnect the power cable and the serial communications cable.
7Disconnect the sampler coupler from the cytometer SIT.
8Disconnect the sheath and waste connectors from the cytometer.
9Remove the HTS from the support bracket.
aSupport the HTS on its base, raise the back of the HTS to balance the
load, and lift it off the support bracket.
10Place the unit on a stable work beach and replace the necessary part.
12HTS Customer Care Kits User’s Guide
Page 19
Captive screw
HTS positioned on its support bracket
Chapter 2: HTS Removal and Reinstallation13
Page 20
Figure 2-1 Electrical connection to the HTS
Power plug
Serial cable
14HTS Customer Care Kits User’s Guide
Page 21
Figure 2-2 Fluidic connections to HTS
Routing of power and
communication cables
Sheath fluid connection
Waste fluidic connection
Reinstalling the HTS
1Place the HTS on the support bracket.
2Reconnect thepower cable and the serial communications cable.
3Reconnect the sheath and waste connectorsto the HTS.
Chapter 2: HTS Removal and Reinstallation15
Page 22
4Slide the HTS unit as far as it can go.
5Secure the mounting screw to the bottom on the HTS.
6Place the cover back on the HTS and turn it on.
7Attach the sample coupler to the SIT.
8Turn on the cytometer.
9Start BD FACSDiva™ software or Plate manager software if connected to
the BD FACS Calibur and perform an HTS prime.
16HTS Customer Care Kits User’s Guide
Page 23
3
Wash Station Assembly
Replacement
Perform the wash station assembly maintenance tasks every six months or when
the following symptoms occur:
•The HTS exhibits higher than normal carryover between samples
•The wash station overflows
Required Kit Components
The sample injection tubing (3) connects the injection port/wash station (1) to the
secondary pump valve (not shown).
Item
number
1336947Injection port/wash station1
2335526Tubing, injection port1
3335451Tubing assembly, sample injection tubing to
Part
Number
DescriptionQty
1
HTS pump
Chapter 3: Wash Station Assembly Replacement17
Page 24
Replacing Wash Station Components
Injection port/wash station
Injection port tubing
Sampler coupler
Sealing washer
1Perform the monthly cleaning procedure to decontaminate the sample
injection port/wash station. For instructions, see your BDHigh Throughput Sampler User’s Guide.
2Turn off the cytometer and HTS if needed.
3Remove the HTS according to procedure in Chapter 2.
4Move the probe arm up and toward the front of the HTS.
5Unscrew and remove the sample injection tubingfrom the top of the
secondary pump.
18HTS Customer Care Kits User’s Guide
Page 25
The tubing nuts are normally finger tight. If it is difficult to unscrew a
Tubing assembly
Secondary pump
Silicon
tubing
tubing nut, use a 5/16 wrench to loosen it.
6Turn the sample injection port (see figure) slightly to disengage the
magnets, and lift the port approximately 1 inch.
7Disconnect the silicon tubing from the sample injection port. Do not
disconnect the silicon tubing at the lower end because this could damage
the lower connector.
.
Chapter 3: Wash Station Assembly Replacement19
Page 26
8Secure the silicon tubing so that it does not slide back into the hole, and
carefully remove the sample injection port assembly.
Assembling the Sample Injection Tubing Assembly
To prevent the cross-threading of fittings, ensure that mating fittings are
aligned to one another before screwing them together. All fittings should be
secured only finger tight and not beyond.
1Connect the sample injection port to the sample injection port tubing
assembly.
2Connect the injection port tubing assembly to the sample injection tubing
assembly.
3Lower the sample injection port tubing assembly into the port hole and
connect the silicon tubing to the sample injection port base (as shown in the
following figure). The magnets will secure the sample injection port in
place.
20HTS Customer Care Kits User’s Guide
Page 27
4Install and tighten the sample injection tubing assembly to the top of the
secondary pump and install the HTS on the cytometer (see Chapter 2).
Chapter 3: Wash Station Assembly Replacement21
Page 28
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Page 29
4
Tubing Assembly Replacement
Perform the tubing assembly from probe to the primary pump maintenance tasks
when the following symptoms occur:
•Tubing is clogged
•The systems displays a primary pump (Pump-1) error
•No events are detected
Required Kit Components
Item
number
4335454Tubing assembly, sample probe to the
Part NumberDescriptionQty
primary pump
1
Chapter 4: Tubing Assembly Replacement23
Page 30
NOTEUse caution when handling the sample injection port assembly. This
Clamp
Primary pump
Tubing assembly
assembly is fragile and can be easily damaged.
Replacing Tubing Assembly Components
1Turn off the cytometer and HTS and move the sample probe into the
sample injection port.
2Remove the sample probe tubing assembly.
3Unscrew the sample injection tubing from the probe and the top of primary
pump.
The sample injection tubing connectors are indicated in the following
figure.
24HTS Customer Care Kits User’s Guide
Page 31
4Remove the sample probe tubing by rotating the tubing clamp on the arm
to allow enough clearance for the tubing to be removed. If a connector is
difficult to remove due to saline deposits, clean it with DI water. If it still
does not unscrew, then carefully use the 5/16 wrench and gently loosen the
clamp. Do not force.
5Connect the sample probe tubing.
NOTEValves contain sealing washers in each port. If you over-tighten the
fitting, the sealing washers can be compressed, resulting in a blocked port.
Tighten the fitting until it contacts the sealing washer, and then turn the
fitting an additional 1/6 to 1/4 turn. If leaking is observed, tighten the
fitting no more than an additional 1/8 turn.
6Install the sample probe tubing in the clamp on the arm and rotate the
clamp back into position.
7Install and tighten the sample injection tubing to the sample probe and to
the top of the primary pump.
8Turn on the cytometer and perform a Prime.
Chapter 4: Tubing Assembly Replacement25
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Page 33
5
Sample Coupler and Tubing
Replacement
The sample coupler is frequently installed or removed from the SIT to run the
cytometer in tube acquisition mode. The sample coupler tubing is attached to the
HTS secondary pump.
Replace the sample coupler tubing annually or when the following symptoms
occur:
•The system displays a secondary pump (Pump-2) error
•The sample coupler continues to leak after being tightened
A rare symptom can be no events are detected.
Chapter 5: Sample Coupler and Tubing Replacement27
Page 34
BD FACSCanto and FACSCanto II Systems
Sample coupler, secondary pump to SIT
Secondary pump
Item numberPart numberDescriptionQty
5339340Sample coupler, secondary pump to SIT1
Figure 5-1 Sample coupler and tubing for the BD FACSCanto and BD FACSCanto II systems
1Turn off the cytometer, and remove the HTS from the cytometer (see
Chapter 2).
2Unscrew the sample coupler tubing from the left port of secondary pump
valve (indicated in the figure) and discard the sample coupler with tubing
into a biohazardous waste container.
28HTS Customer Care Kits User’s Guide
Page 35
3Install the new sample coupler tubing provided in the HTS Customer Care
Secondary pump valve
Kit.
4Connect the new tubing to the left port in the secondary pump valve, and
tighten the tubing until the fitting is finger tight.
NOTEValves contain sealing washers in each port. If you over-tighten the
fitting, the sealing washers can be compressed, resulting in a blocked port.
Tighten the fitting until it contacts the sealing washer, and then turn the
fitting an additional 1/6 to 1/4 turn. If leaking is observed, tighten the
fitting no more than an additional 1/8 turn.
5Install the HTS on the cytometer (see Chapter 2).
Chapter 5: Sample Coupler and Tubing Replacement29
Page 36
BD FACSCalibur, BD LSR II, or BD LSRFortessa
Secondary pump
Sample coupler, secondary
pump to SIT
Systems
Item numberPart numberDescriptionQty
5a335452Sample coupler, secondary pump to SIT1
1Fill a small, clean container with approximately 300 mL of DI water.
2Remove the sheath line from the HTS.
3Connect the purge tubing to HTS sheath port (see Chapter 9).
30HTS Customer Care Kits User’s Guide
Page 37
6
Syringe
Syringe barrel
Sharp raised edge
Narrow up
1/4 - 28 thread
Pump Syringe Replacement
Glass syringes are used in the primary and secondary pumps of the HTS unit. For
reference, the syringe associated with the secondary pump is shown the following
figure.
Perform the replacement of the pump syringe maintenance tasks annually or
when the following symptoms occur:
•Primary or secondary pump (Pump-1 or Pump-2) errors occur
•A Pump syringe has a clog
NOTEIt is not necessary to remove the HTS when replacing the primary pump
syringe (located on the front of the HTS). However, it is necessary to remove the
HTS when replacing the secondary pump syringe (located on the rear of the
HTS).
Chapter 6: Pump Syringe Replacement31
Page 38
Required Kit Components
Item numberPart numberDescriptionQty
6344912Syringe, 500 µL, with black plunger seal1
7347306Lubricant, O-ring, Super O-Lube, ½-
ounce tube
1
Pump Syringe Replacement Procedures
•If you are replacing the primary pump, use both procedures in this chapter.
•If you are replacing the secondary pump, remove the HTS (see Chapter 2),
then use the Replacing the Syringe procedures.
Removing Liquid from the Syringe (For Primary Pump Syringe)
1Verify that the cytometer and BD FACSDiva software are running.
2From the Acquisition Dashboard select RUN PLATE.
3Remove the liquid from the syringe:
aDisconnect the sheath connector from the back of the HTS.
bDisconnect one end of the sheath filter.
cSelect HTS > Prime.
dRepeat until the syringe barrel is empty.
eExit BD FACSDiva software.
4Turn off the cytometer.
32HTS Customer Care Kits User’s Guide
Page 39
Replacing the Syringe
Plunger lock screw
Valve
Syringe barrel
1Loosen the plunger lock screw (indicated in the following figure)
approximately three full turns.
2Lower the plunger drive by pushing the plunger lock screw down.
3Unscrew the syringe barrel and remove it from the lower part of the valve.
Grasp the metal ring at the top of the syringe and turn counterclockwise.
4Discard the used syringe into a biohazard sharps container.
5Install the new syringe:
aScrew the syringe barrel onto the valve until it contacts the seal washer,
then turn the syringe an additional 1/6 to 1/4 turn. If you observe a
leak, tighten a maximum of an additional 1/8 turn.
bPull the syringe plunger down to the plunger holder (see the following
figure).
Chapter 6: Pump Syringe Replacement33
Page 40
cTighten the plunger lock screw, making sure it is securely tightened.
Lubricant
Plunger
Plunger
holder
6Apply a generous amount of O-ring lubricant to the plunger lock screw to
prevent seizing in the future. You can apply the lubricant in the lock lever
hole before placing the plunger in it. This will help keep the saline out of
the whole assembly Do not lubricate the syringe barrel.
7For the secondary syringe, reinstall the HTS on the cytometer (see
Chapter 2).
34HTS Customer Care Kits User’s Guide
Page 41
8Turn on the cytometer and using the BD FACSDiva software, perform a
Secondary pump
Syringe
Prime.
Chapter 6: Pump Syringe Replacement35
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Page 43
7
Fluidic Connection and In-line
Fluidic Filter Replacement
This chapter covers the replacement of the two fluidic connections between the
cytometer and the HTS. These two fluidic connections are sheath and waste
connections.
Perform the fluidic connections maintenance and replace the sheath filter:
•Every six months
•When the sheath flow is reduced or inadequate
Chapter 7: Fluidic Connection and In-line Fluidic Filter Replacement37
Page 44
Required Kit Components
Filter
Blue hose barb
Orange hose barb
Filter
White hose barb
Item numberPart numberDescriptionQty
8335710Filter, 25 mm, 17-µm screen1
9343527Coupling insert, hose barb (blue)1
1059-10090-05Coupling insert, hose barb (orange)
(waste)
11343529Coupling insert, hose barb (white)1
Figure 7-1 Filter
Figure 7-2 BD FACSCanto II connectors
1
38HTS Customer Care Kits User’s Guide
Page 45
Replacing the Filters
1Turn off and remove the HTS from the cytometer (see Chapter 2).
2Replace the two liquid connections between the cytometer and the HTS:
aMove the HTS away from the cytometer to provide access behind the
HTS.
bDisconnect the quick-connector at the cytometer interface panel and
the back of the HTS (orange quick-connector end in Canto II).
cDisconnect the quick-connector at the cytometer interface panel and at
the white quick-connector on the back of the HTS unit (blue quickconnector end in Canto II).
dRemove the tubing from the filter by twisting the Luer connections.
.
eInstall the sheath line with the lock-ring end toward the cytometer
panel.
This will prevent foreign material that accumulates on one side of the
filter from flushing into the HTS if the filter is reversed.
3Replace the filter and reconnect all tubing.
4Install the HTS on the cytometer (see Chapter 2).
Chapter 7: Fluidic Connection and In-line Fluidic Filter Replacement39
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Probe and Probe Tubing/Body
Assembly Replacement
The probe is located at the end of the probe assembly arm.
Replace the probe along with the probe tubing or body assembly annually, or
when the following occurs:
•Probe is bent or is not taking up sample
•Probe is clogged
8
Required Kit Components
Item numberPart numberDescriptionQty
1234389017Probe tubing/body assembly1
NOTEA spare probe is included in the HTS accessory kit.
Chapter 8: Probe and Probe Tubing/Body Assembly Replacement41
Page 48
Replacing the Probe and Probe Tubing/Body
Probe
tubing/body
assembly
Assembly
The sample injection port is fragile and can be easily damaged. Use care
when handling the sample injection port.
1Turn off the cytometer and remove the HTS cover.
NOTEOn the BD FACSCanto, BD LSR II, and BD FACS Calibur systems,
you will need to turn off the power on the cytometer and the HTS
separately.
2Pull the HTS arm up slowly and move it toward the front of the
instrument.
42HTS Customer Care Kits User’s Guide
Page 49
3Unscrew the tubing connector from the probe.
Tubing connector
Probe
Probe nut
Tubing connector
Probe
Probe nut
4Unscrew the probe nut and remove the probe from the arm.
5Install and tighten a new probe.
aTighten the probe nut at the top of the probe and attach the tubing
connector to the probe.
6Turn on the cytometer and HTS if needed.
7Start BD FACSDiva software and perform an HTS prime.
Chapter 8: Probe and Probe Tubing/Body Assembly Replacement43
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9
Cleaning/Shutdown Procedure
The BD FACSCalibur, BD LSR II, and BD LSRFortessa do not have a Fluidic
Shutdown cycle that automatically replaces BD FACS™ sheath solution with BD
FACS shutdown solution or DI water. These procedures are for the BD
FACSCalibur, BD LSR II, Special Order BD LSR II, and Special Order BD
LSRFortessa systems as they do not have a fluidic shutdown cycle built into the
software.
We recommend daily cleaning and maintenance of the sample coupler and tubing
to avoid clogs.
Required Kit Components
Item numberPart numberDescriptionQty
13340088HTS purge tubing1
Cleaning Procedures
1Fill a clean container with approximately 300 mL of deionized (DI) water.
2Remove the sheath line from the HTS.
3Connect the purge tubing to the HTS sheath port.
Chapter 9: Cleaning/Shutdown Procedure45
Page 52
4Submerge the other end of the purge line into the DI water.
BD HTS sheath port
HTS purge tubing
DI water
Purge tubing
5Using BD FACSDiva software, perform a system prime. Repeat 3 times.
For BD FACS Calibur, use BD Plate Manager software to run the prime.
6Remove the purge tubing.
7Reinstall the sheath line.
46HTS Customer Care Kits User’s Guide
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