P4 Socket 478
Motherboard
BC845EVL
User’s Manual
http://www.bcmcom.com
Rev. 1.0
Declaration
DDeeccllaarraattiioonn
Rights:
No part of this manual, including but not limited to the products and software described in it,
may be reproduced, transmitted, transcribes, stored in a retrieval system, or translated in any
form or by any means without the expressed written permission from the manufacturer.
Products and corporate names appearing in this manual may or may not be registered
trademarks or copyrights of their respective companies and are used only for identification or
explanation purposes without intent to infringe.
Intel, MMX and Pentium 4 are registered trademarks of Intel Corporation.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
Whizpro are registered trademarks of Whizpro Inc.
ITE is registered trademark of ITE Corporation
Responsibility:
This manual is provided “As-Is” with no warranties of any kind, either expressed or implied,
including, but not limited to the implied warranties or conditions of this product’s fitness for
any particular purpose. In no event shall we be liable for any loss of profits, loss of business,
loss of data, interruption of business, or indirect, special, incidental, or consequential damages
of any kind, even the possibility of such damages arising from any defect or error in this
manual or product. We reserve the right to modify and update the user manual without prior
notice.
WARNING: Replace your system’s CMOS RAM battery only with the identical CR-2032 3V
Lithium-Ion coin cell (or equivalent) battery type to avoid risk of personal injury or physical
damage to your equipment. Always dispose of used batteries according to the manufacturer’s
instructions, or as required by the local ordinance (where applicable).
References:
This manual is created and written by BCM Technical Dept., but not limited, to the
information from the BC845EVL External Production Specifications, and BC845EVL
Specifications. If any comments, suggestions, or errors for this manual, please write e-mail to
support@bcmcom.com
.
1
Compliance & Certificate
CCoommpplliiaannccee && CCeerrttiiffiiccaattee
ISO 9001 Certificate:
This device was produced in our plant with advanced quality system certified by DNV QA
Ltd. in according to ISO 9001. This Certificate is valid for:
DESIGN & MANUFACTURE OF MOTHERBOARD AND PERSONAL COMPUTERS.
CE Declaration:
CE marking is a visible declaration by the manufacturer or his authorized representatives that
the electrical equipment to which it relates satisfies all the provisions of the 1994
Regulations.
FCC Compliance:
stands for Federal Communications Commission.
FCC
This product complies with FCC Rules Part 15 and has been tested, and complied with the
EMI rules by a certified body. In normal operation, there shall be no harmful interference
caused by this device nor shall this device accept any interference received, including
interference that may cause undesired operation of this product.
2
Easy Installation
EEaassyy IInnssttaallllaattiioonn
Easy Installation Steps
The following “Easy Installation” steps are for users accustomed
to the assembly of a computer system. For those individuals
requiring more specific information, please refer to the more
detailed descriptions located within the latter chapters of this
manual.
Note: You must keep your power cable unplugged until the
following installation steps are completed.
Getting Started
Touch a grounded metal surface to release static electricity
stored in your body before unpacking your motherboard. For
details please refer to Precaution section in Chapter 3.
Install the CPU by correctly aligning the CPU with the socket
478 as noted in the motherboard diagram. Once aligned, press
down on the CPU gently but firmly and lock it. Next, install the
un-buffered DDR SDRAM into the 184 pin DIMM slots
see Sec. 3.4.
Plug in any peripheral card(s) that you want to be included in the
setup. Please see Sec. 3.5.
Plug in all cables included in the package except for the power
cord. Please see Sec. 3.6.
Please recheck all steps to ensure no mistakes have been made
and then plug in the power cord and turn on the power to enter
the BIOS setup, Chapter 4.
Please
.
3
Table of Contents
Declaration..................................................................................................1
Compliance & Certificate...........................................................................2
Easy Installation ......................................................................................... 3
1. Introduction ............................................................................................5
1.1 How To Use This Manual ....................................................................5
1.2 Check Your Device Items ....................................................................5
2. Features ..................................................................................................6
2.1 Features Of The Motherboard .............................................................6
3. Installation ..............................................................................................8
3.1 Motherboard Layout & Main Parts.......................................................8
3.2 Connectors and Jumpers ..................................................................11
3.3 CPU (Central Processing Unit)..........................................................12
3.4 System Memory (DDR SDRAM)........................................................13
3.5 Expansion Slots................................................................................. 14
3.6 Connectors, Headers, and Ports .......................................................15
4. BIOS Setup............................................................................................ 26
4.1 BIOS Setup........................................................................................26
4.2 Main Setup Menu ..............................................................................27
4.3 General Configuration Menu .............................................................28
4.4 Advanced Configuration Menu ..........................................................30
4.5 System Specific Setup.......................................................................32
4.6 Primary IDE Drives ............................................................................33
4.7 Secondary IDE Drives .......................................................................34
4.8 Peripherals Setup Menu ....................................................................35
4.9 Power Management Setup Menu ...................................................... 36
4.10 PCI /PnP Configurations Menu........................................................38
4.11 Hardware Monitor ............................................................................39
4.12 Restore Default Settings..................................................................40
4.13 Exit...................................................................................................40
5. Troubleshooting ................................................................................... 41
5.1 General Troubleshooting Tips ........................................................... 41
4
Introduction
11.. IInnttrroodduuccttiioonn
1.1 How To Use This Manual
This manual provides information necessary for
Original Equipment Manufactures (OEMs) and home
users to build an ATX compatible system using Intel
mPGA Socket 478 CPU motherboard. Follow the
installation procedure presented on the Easy
Installation Page
following each step if you require more detailed
instructions.
1.2 Check Your Device Items
The standard package should contain the following
items. If you find any of these items be missing or
damaged, please contact your retailer.
1 BC845EVL motherboard
1 DB15 VGA cable (for CRT connection)
1 IDE ribbon cable (80-pin for UATA)
1 floppy ribbon cable
1 Quick user reference guide
1 CD with drivers for BC845EVL motherboard and
user manual in PDF format.
and refer to the section number
USER
CHECK
MANUAL
ITEMS
WARNING:
Intel i845chipset only support 1.5 volts AGP graphic boards
(regardless of 2x or 4x). Therefore the 3.3 volts VGA graphic
boards cannot be install in a Pentium 4 system. Wrongfully of
plug in a 3.3V graphic board, the graphic board as well as the
motherboard will be destroyed after installing a 3.3-volt
graphic board.
5
Features
22.. FFeeaattuurreess
2.1 Features Of The Motherboard
This product is based on the ATX form factor. It features the Intel P4 socket 478
micro PGA socket and provides support for high performance Industrial and
workstation. This motherboard incorporates Intel 845E chipset. Providing features
such as 2 DDR Memory Slot support up to 2GB of PC2100, Ultra DMA 33/66/100
IDE interface, ACPI Power Management, Intel 10/100Mbps LAN, USB 2.0
connectivity, soft sound support, and unique 2 ISA slot and onboard SMI 722 PCI
graphics, supports TFT, LVDS LCD panel & TV Out.
Processor
Single Intel 478 Pin Micro PGA mechanism for Intel Pentium 4 FC-PGA2 packages
400/533MHz system bus
Core Logic Chipset
Intel© 845E MCH (Memory Controller Hub) in 593 ball FC-BGA package
Intel 82801DB ICH4 (I/O Controller Hub) in 421 ball EBGA Package
Intel 82802AB 4Mb FWH (Firmware Hub) or equivalent
SMI 722 PCI Graphics with 4MB integrated Memory (Optional 8, 16 MB frame buffer
available)
ITE IT8888 CI-to ISA bridge chip in 160-pin PQFP
System Memory
Two 184-pin DIMM socket
Supporting 2 double-sided DIMMS up to 2GB PC2700/PC2100/PC1600 DDR
ECC/Non ECC memory
Memory Type Support Double Data Rate (DDR) in 64Mb, 128Mb, 256Mb and 512Mb
technologies.
PCI Bus Master IDE Controller
Two PCI IDE Connectors (support up to 4 IDE devices)
Supports Ultra DMA: PIO mode 4, 33/ 66/ 100MB/s
LAN Support (Optional)
ICH4 integrated with LAN controller, with 82562ET/EM (10/100 LAN)
Integrated I/O
Low Pin Count (LPC) 3.3V interface between FWH and ICH4
1 Parallel Port (SPP/ECP/EPP/ECP+EPP)
2 Serial Port- 2-DB9 (16C550 Fast UART Compatible) port
1 PS/2 Keyboard Port, 1 PS/2 Mouse Port
1 Floppy connector
6 USB 2.0 Ports (2X2 from the front connector and 2 from the back ports)
3 Fan connectors
Hardware Monitor Capability
6
Features
System BIOS
4Mb Flash device in FWH
PC-99 and PnP (Plug ‘n Play) compatible
Supports ACPI (Advanced Configuration and Power Interface), and APM (Advanced
Power Management)
Supports to boot from CD-ROM, SCSI, IDE, FDD, ZIP, and LS-120
Green Features
Power Management APM version 1.2
WOL (Wake On LAN), WOR (Wake On Ring), wake-up are supported.
Sound System
AC97 Revision v. 2.1 integrated in ICH2
3 Audio Phone Jacks (Line-Out, Line-In, Mic-In) and 1 MIDI/Game port
Includes one of each: Tel-In, CD-In, and Aux-In
Expansion Slots
1 1.5V 4X AGP slot (1.5V AGP Only)
4 PCI slots (PCI 2.2 Compliant)
1 ISA
1 Shared PCI/ISA slot.
Mechanical
This motherboard complies with the ATX Form Factor specification and has a four
layers with dimensions of 12” x 9.625”
7
Installation
33.. IInnssttaallllaattiioonn
3.1 Motherboard Layout & Main Parts
12V Power
AGP Slot
PCI Slots
ISA Slots
LCD panel
Connector
DB15 CRT
Header
TV-Out
Header
Front Panel
Connector
Secondary
IDE
Primary
IDE
CPU Socket
DIMM 1
DIMM 2
ATX Power
Floppy
8
Installation
Significant Parts List
Expansion Slots
CPU Socket Refer to Sec. 3.3
System Memory Refer to Sec. 3.4
Expansion Slots Refer to Sec. 3.5
Front Panel Connectors/Back Panel Ports
IrDA Connector (Part of Front Panel Header) Refer to Sec. 3.6.5
Sleep switch Connector (Part of Front Panel Header) Refer to Sec. 3.6.5
Power Switch Connector (Part of Front Panel Header) Refer to Sec. 3.6.5
Reset Switch Connector (Part of Front Panel Header) Refer to Sec. 3.6.5
HDD LED Connector (Part of Front Panel Header) Refer to Sec. 3.6.5
Power LED Connector (Part of Front Panel Header) Refer to Sec. 3.6.5
Keyboard/Mouse Ports Refer to Sec. 3.6.6
USB/LAN Ports Refer to Sec. 3.6.6
Printer/VGA/Serial Ports Refer to Sec. 3.6.6
Game/Sound Ports Refer to Sec. 3.6.6
Connectors
Primary IDE Connector Refer to Sec. 3.6.1
Secondary IDE Connector Refer to Sec. 3.6.2
Floppy Connector Refer to Sec. 3.6.3
Power Connector Refer to Sec. 3.6.4
CD-In (CD-ROM) Connector Refer to Sec. 3.6.7
WOL (Wake On LAN) Connector Refer to Sec. 3.6.7
WOR (Wake On Ring) Connector Refer to Sec. 3.6.7
SCSI LED Connector Refer to Sec. 3.6.7
Telephony Connector Refer to Sec. 3.6.7
CPU Fan Connector Refer to Sec. 3.6.7
FAN 2 Connector Refer to Sec. 3.6.7
FAN 3 Connector Refer to Sec. 3.6.7
Chassis Intrusion Connector Refer to Sec. 3.6.7
Front USB Connector Refer to Sec. 3.6.7
Mono Out Connector Refer to Sec. 3.6.7
Serial Port 2 Connector Refer to Sec. 3.6.7
Speaker Connection (Optional) Refer to Sec. 3.6.7
9
Installation
Precaution Before Start
Static Electricity Damage:
Static electricity can easily damage your motherboard. Observing a few basic
precautions can help safeguard against damage that could result in expensive
repairs. Follow the simple measures below to protect your equipment from
static electricity damage.
WARNING:
Intel i845E chipset only support 1.5 volts AGP graphic boards (regardless of 2x or 4x).
Therefore the 3.3 volts VGA graphic boards cannot be install in a Pentium 4 system.
Wrongfully of plug in a 3.3V graphic board, the graphic board as well as the
motherboard will be destroyed after installing a 3.3-volt graphic board.
1. Keep the motherboard and other system components in their anti-static packaging until you are ready to
install them.
2. Touch a grounded surface before you remove any system component from its protective anti-static
packaging. Unpacking and installation should be done on a grounded, anti-static mat. The operator should
be wearing an anti-static wristband, grounded at the same points as the anti-static mat.
3. After removing the motherboard from its original packaging, only place it on a grounded, anti-static surface
component side up. Immediately inspect the board for damage. Due to shifting during shipping, it is
suggested that the installer press down on the entire socket ICs to ensure they are properly seated. Do this
only with the board placed on a firm flat surface.
4. During configuration and installation touch a grounded surface frequently to discharge any static electrical
charge that may have built up in your body. The best precaution is to wear a grounded wrist strap. Avoid
touching the components when handling the motherboard or a peripheral card. Handle the motherboard and
peripheral cards either by the edges or by the peripheral card case-mounting bracket.
Misplaced Jumper Damage:
There are critical headers used for connectors or power sources. These are
clearly marked separately from the jumpers listed in Motherboard Layout.
Incorrect setting jumpers and connectors may lead to damage to your
motherboard. Please pay special attention not to connect these headers in
wrong directions
10
3.2 Connectors and Jumpers
This motherboard requires jumper setting for some features. The following graphic shows you how to set a proper
jumper setting.
Installation
PIN 1
Note: In the following pages, the triangle ▲ mark stands for pin 1 of the connector or header.
Connectors/Jumpers List
J1: Keyboard, and Mouse Ports J2: NC
J3: COM2 J4: COM1
J5: USB 1, USB2, and LAN Ports J6: Telephony (Green)
J7: Smart Card J8: Line-out, Line-in, Mic-in
J9: Game/MIDI Port J10: Parallel Port
J11: CD-In (Black) J12: ISA Slot2
J13: ISA Slot1 J14: LAN Active LED
J15: System Fan J16: PCI Slot5
J17: PCI Slot4 J18: PCI Slot3
J19: PCI Slot2 J20: PCI Slot1
J21: ATX 12V Connector J22: AGP Slot
J23: USB1 J24 CPU FAN
J25: USB2 J26: Brightness Adjust (W/ SMI722 Only)
J27: DDR DIMM1 J28: DDR DIMM2
J29: LCD P2 (W/ SMI722 Only) J30: Secondary IDE
J31: LCD P1 (W/ SMI722 Only) J32: Primary IDE
J33: Wake On LAN J34: ATX Power
J35: Chassis Intrusion J36: NI
J37: Ring In J38: SCSI LED
J39: Chassis Fan J40: Floppy
J41: VGA Header (W/ SMI722 Only) J42: TV-Out
J43: Front Panel
JP1: BIOS Write Protect JP2: Clear CMOS
JP3: Operation Mode Select JP4: Watch Dog Reset
JP5: Auto On
VR1 Contrast Adjust (W/ SMI722 Only) VR2 Brightness Adjust (W/ SMI722 Only)
PIN 1
11
3.3 CPU (Central Processing Unit)
This motherboard supports an mPGA2 478 Pin Intel Pentium 4 processor. To complete CPU installation, please
install CPU to socket firmly, presented in Sec. 3.3.1.
3.3.1 Install a CPU
Please follow the below steps to install your CPU.
Step 1: Pull the handling bar of the socket upward to the other end to loosen the socket’s openings.
Step 2: Place the CPU on the middle of the socket, orienting its beveled corner to line up with the socket’s
beveled corner. Make sure the pins of the CPU fit evenly to the socket openings.
Installation
m PG A478B
Golden Arrow
CPU ZIF mPGAB Socket
Handling Bar
Step 1 Step 2
Step 3: Press the handling bar downward to fasten the CPU to the socket.
Warning: It is strongly recommended that a heatsink and CPU cooling fan be used to prevent the CPU from
overheating. Applying a thermal compound between the CPU and the heatsink/fan will further improve CPU
cooling.
12
Installation
3.4 System Memory (DDR SDRAM)
3.4.1 DDR DIMM (Double Data Rate Dual Inline Memory Module)
The motherboard features support two 184-pin DIMM, share memory module. You can configure the system
memory size from 64MB to 2GB in a variety of ways by using different combinations of the two 184-pin DIMMs.
3.4.2 Installation Procedure
Step1: Make sure Pin 1 of the DDR DIMM match with pin 1
of the DDR DIMM socket.
Step2: Insert the DIMM module into the DIMM socket
vertically. After inserting the DIMM module completely into the
socket, push up on the socket latches securing the DIMM into
place. If the pin 1 of the DIMM module does not line up with pin 1
of the socket, the DIMM module will not be inserted correctly into
the socket.
Be careful not to misfit the DIMM into DIMM socket in wrong direction. This module can be inserted into the
socket only one way. To release the memory module, push both latches down and carefully rock the module
forward and backward while slowly lifting it upward.
3.4.3 DIMM Combinations
Each DIMM socket can be inserted with 64MB, 128MB, 256MB, 512MB and 1GB DDR DIMM. For example, the
following figure shows you one way to insert your DIMMs.
Select
DIMM 0
DIMM 1
64MB
64MB
128MB
128MB
256MB
256MB
512MB
512MB
1GB
1GB
Select DIMM 0: 256MB
DIMM 1: 512MB
Total
256+512=768MB
Select 1 out of 5 Choices (64MB, 128MB, 256MB, 512MB and 1 GB) in DDR DIMM 0. Then, repeat again in
DDR DIMM 1 for 6 choices (Empty, 64 MB, 128MB, 256MB, 512MB and 1GB) to go through your own path.
13
3.5 Expansion Slots
This motherboard contains 8 expansion slots.
One AGP
Five 32-bit PCI
Two ISA
AGP Expansion Slot
The Accelerated Graphics Port (AGP) is a high performance interconnect targeted at 3D graphical display
applications and is based on a set of performance extensions or enhancements to the PCI bus. (AGP interface
specification Rev. 2.0 compliant.)
WARNING: THIS MOTHERBOARD SUPPORT VIDEO CARD THAT IS USING 1.5V AGP ONLY.
Note: The motherboard supports AGP 4X mode.
To install expansion cards, please read the expansion card’s documentation for instructions and cautions.
PCI Expansion Slots
All PCI expansion slots accept PCI bus master cards and are fully supported by the PCI 2.2 specification.
ISA Expansion Slots
ISA expansion slots accept 16-bit legacy ISA device via ITE IT8888 PCI to ISA Bridge.
Installation
14
Installation
3.6 Connectors, Headers, and Ports
This motherboard contains IDE, floppy, power connector, front panel, and additional connectors.
3.6.1 Primary IDE Connector (J32, 39-pin block, Black)
This connector supports two primary channel IDE devices as well as the LS120 floppy, Zip, CD-ROM, and DVDROM drives via a ribbon cable. When two IDE devices are installed using the primary IDE connector, make sure
that the second IDE device is set to slave mode as indicated in the device’s manual.
3.6.2 Secondary IDE Connector (J30, 39-pin block, White)
This connector supports two secondary channel IDE devices as well as the LS120 floppy, Zip, CD-ROM, and
DVD-ROM drives via a ribbon cable. When two IDE devices are installed using the secondary IDE connector,
make sure that the second IDE device is adjusted to slave mode as indicated in the device’s manual.
Warning: When you connect a ribbon cable to these ports, you must orient the cable connector so that the PIN
1 edge of the cable is at the PIN 1 edge of the on-board connector.
3.6.3 Floppy Drive Connector (J40, 33-pin block)
The FDC sub-system can control three types of floppy drives (1.2, 1.44, and 2.88 MB) and/or compatible tape
drives. The floppy disk interface includes 48mA current support and inputs on the drive interface.
3.6.4 P4 Power Connector (J34, 20-pin and J20, 4-pin block)
This connector supports a P4 ATX power supply, which has a separate 12V connector. When connecting, make
sure the lock key matches the hook attached on a power supply cable. The power cord should be unplugged when
you connect it.
3.6.5 Front Panel Connectors (43, 17-pin block)
Front Panel includes connectors for the following six I/O connectors: Power
Switch, Power LED, Reset, Sleep, IrDA, and HDD LED.
IrDA Connector (Pins 9, 11, 13, and 15)
The motherboard offers an IrDA infrared connector that supports third party infrared modules. The case must
reserve space for the IR module if you want to use the IrDA function. This option supports wireless transmission
and reception of infrared data. The module mounts in a small opening on the system case that supports this
feature. The efficient distance is 100cm and the transfer rate is 115,200 bits/s.
PWRLED
HDD LED RESET
PWR
SLEEP
Reset Switch Connector (Pins 5, and 7)
This connector supports the front panel case-mounted reset button. It is advised that the reset switch be used for
rebooting the system in order to extend the life of the system’s power supply.
HDD LED Connector (Pins 1, and 3)
The motherboard supports one 2-pin connector for connecting to front Panel Hard Disk activity LED indicator.
Sleep Switch Connector (Pins 10, and 12)
When the APM (Advanced Power Management) feature is enabled in the system BIOS and the operating system’s
APM driver is loaded, the system can enter the sleep (standby) mode in one of the following ways:
Optional front panel sleep/resume button
Prolonged system inactivity using the BIOS inactivity timer feature
The 2-pin connector supports a front panel sleep/resume switch, which must be a momentary SPST type that is
normally open
Power Switch Connector (Pins 6, and 8)
This connector supports the ATX case-mounted Power Switch, which in turn supports System Suspend function.
When the BIOS sets the Power Button function to “Suspend”, the system can be set to the suspended mode once
you push the power switch for no longer than 4 seconds. If the power switch is pushed down for over 4 seconds,
the system will be totally powered off. When this BIOS setting sets to “Instant-off”, then Power Switch function
work as a regular power switch.
IrDA
15
Installation
Power LED Connector (Pins 2, and 4)
This connector can be connected to a 2-color LED that will light yellow or green when the computer is in
“Suspend” or “Normal” operation.
3.6.6 Back Panel Connectors
PS/2 Keyboard and Mouse Ports (J1)
The motherboard offers 1 PS/2 Keyboard Port and 1 PS/2 Mouse Port.
USB (Universal Serial Bus) Ports and LAN (Local Area Network) Port (J5)
The motherboard has two USB ports and a LAN port (optional). USB devices provide a more convenient operating
environment and improve data transferring capacity. True Plug & Play. This new bus technology will support
over 127 different peripherals through a hub. This also supports combination of both low and high speed devices
(version 1.1) The LAN port (using RJ-45) provided to hook the system up on a local network or with a DSL
(Digital Subscriber Line), or a Cable modem internet boxes.
Parallel Port (J10)
The motherboard includes a parallel port (SPP, EPP, and ECP compatible). The parallel port is capable of being
disabled or remapped to either the secondary LPT address or the primary LPT address through BIOS if another
parallel port is installed.
Serial Port (J3, J4)
The motherboard has 2 serial ports. The electrical characteristics are compliant with the EIA-232-D Serial
Communications Specifications. The serial port may be disabled through the BIOS.
Signal PIN Signal
1 DCD
DSR 6
2 RxD
RTS 7
3 TxD
CTS 8
4 DTR
RI 9
5 GND
16
Installation
Sound Ports (J8)
The motherboard also provides external sound system through an user accessible stereo jack connector soldered to the
PWA. This jack allow the connection of self-amplified speakers, Line-In voice input and Mic-In voice input.
AGP Port (J22)
Game/MIDI Port (J9)
3.6.7 Additional Connectors and Headers
Front USB Connector (J23, J25 10-pin)
Stereo Jack
J8-1 Line-Out
J8-2 Line-In
J8-3 Mic-In
This product has one 4X AGP slot.
The motherboard integrates a Game/MIDI port. This port can let you plug a joystick or a MIDI device.
The motherboard offers you to hook up front USB ports via chassis.
Signal PIN # Signal
VCC 1 2 VCC
USB 2- 3 4 USB 3USB 2+ 5 6 USB 3+
GND 7 8 GND
Key 9 10
Front Panel Connector (J43, 18-pin)
Signal PIN # Signal
HDD+ 1 2 GRN/YEL
HDD- 3 4 PWRLED
GND 5 6 PWR
RST 7 8 GND
VCC 9 10 NC
IRRX 11 12 GND
GND 13 14 KEY
IRTX 15 16 VCC
NC 17 18 NC
Clear Password Header (JP2, 4-pin)
PIN Function
1-2 Normal
2-3 Clear CMOS
3-4 Clear Password
WOR (Wake On Ring) Connector (J37, 2-pin)
This connector is used for resuming from either the APM sleep mode or the ACPI S1 state. It requires only one
call to access the computer. In addition, it detects incoming call similarly for external and internal modems. It also
requires modem interrupt to be unmasked for correct operation.
17
WOL (Wake On LAN) Connector (J33, 3-pin)
This connector is used for remote wakeup of the computer through a network. WOL requires a PCI add-in network
interface card (NIC) with remote wakeup capabilities. The remote wakeup connector on the NIC must be
connected to the onboard WOL connector. For Wake on LAN, the 5-V standby line for the power supply must be
capable of delivering 5V at 720mA.
Chassis Intrusion Connector (J35, 2-pin)
This connector is for a chassis designed for chassis intrusion detection. After-market toggle switches may also be
installed to the chassis panel or on any removable components. Two wires should be available from the chassis to
connect to this connector. When any chassis component is removed, the contact should open and the motherboard
will record a chassis intrusion event. The event can then be processed by software such as LDCM.
SCSI LED (J38)
This header is used for a front panel LED to give SCSI HDD Busy Signal (this will work only if SCSI adapter card
and at least one SCSI drive is installed.)
FAN 2 Connector (J39, 3-pin)
This connector is used for chassis fan or power fan if needed.
FAN 3 Connector (J19, 3-pin)
This connector is used for system fan or power fan if needed.
CPU Fan Connector (J22, 3-pin)
The CPU may have an attached heatsink and fan; connect the CPU fan assembly power to this connector.
CD-In Connector (J11, 4-pin, Black)
A connector is available for audio input from CD-ROM drives.
Telephony Connector (J6, 4-pin, Green)
Access the Telephony connection for audio input from the modem.
LAN Active (J14, 2-pin)
This connector is for LAN active LED.
Installation
BIOS boot block Lock and write protect Header (JP1, 4-pin)
When enabled, the BIOS boot block will be locked.
JP1 BIOS Write Protect
1-2 For boot block only
3-4 Write protect for all block
2-3 Un-protected (Default)
Safe Speed Header (JP3, 3-pin)
Forces the CPU to run at slowest speed in case of bad configuration preventing a boot-up.
JP1 BIOS Write Protect
1-2
2-3
Normal (Default)
Save mode
Open Recovery
18
Installation
Onboard SMI PCI Graphics (Optional)
The onboard SMI PCI LynxEM+ is a high performance 2D Graphics and Multimedia Accelerator incorporating
4MB or optional 8MB SDRAM display memory. It supports a wide range of flat panel displays, including 24-bit
TFT LCD displays allowing simultaneous viewing of CRT and LCD display. In addition, the dual LCD interfaces
support TFT or LVDS LCDs. Making it the perfect solution for high-end Retail / Financial Transaction Terminals,
and multimedia POS / KIOSK Terminals.
J41 VGA-Out Connector
PIN Signal
1 Red
2 Green
3 Bleu
4 NC
5 GND
6 GND
7 GND
8 GND
9 VCC
10 GND
11 NC
12 DDCDAT
13 H Sync
14 V Sync
15 DDCCL
J42 TV-Out Connector
PIN Signal
1 Yout
2 GND
3 Cout
4 GND
5 CVBS
J26 Brightness ADJ
PIN Signal
1 VCC 12V
2 GND
3 ENBLK
4 VRB
J26
VRB
4
3
2
1
+12V
EN_BKL
19
Installation
20
Installation
Secondary LCD Panel Connector (J29 for LVDS TFT Panel)
Signal PIN Signal
VDSAFE5 1 2 VDSAFE5
GND 3 4 GND
VDSAFE3 5 6 VDSAFE3
VCON 7 8 GND
P47 9 10 P25
P26 11 12 P46
P28 13 14 P29
P45 15 16 P31
P32 17 18 P33
P34 19 20 P35
P36 21 22 P37
D3+ 23 24 D3-
CLK+ 25 26 CLK-
D2+ 27 28 D2-
D1+ 29 30 D1-
D0+ 31 32 D0-
GND 33 34 GND
LVDSCLK 35 36 FLM
M_DE 37 38 LP
ENBKL 39 40 ENVEE
21
Primary LCD Panel Connector (J31 for TFT)
Signal PIN Signal
VDSAFE5 1 2 VDSAFE5
GND 3 4 GND
VDSAFE3 5 6 VDSAFE3
VCON 7 8 GND
P0 9 10 P1
P2 11 12 P3
P4 13 14 P5
P6 15 16 P7
P8 17 18 P9
P10 19 20 P11
P12 21 22 P13
P14 23 24 P15
P16 25 26 P17
P18 27 28 P19
P20 29 30 P21
P22 31 32 P23
GND 33 34 GND
SHFCLK 35 36 FLM
MM 37 38 LP
ENBKL 39 40 ENVEE
Installation
22
Installation
Signal Description – Primary & Secondary LCD Panel Connector (J29, J31)
Flat Panel Data Bit 47 to Bit 0 for single panel implementation.
For Dual Panel Implementation
Panel 1: P21-16, P13-8, P5-0, panel1data
Panel 2: P23, LP2 / HSYNC2
P22, FLM2 / VSYNC2
P47..0
Note: P14, P7, P6 are not used for Dual Panel
Implementation. LVDSCLK used as SHFCLK2.
Flat panel data output for 9, 12, 18, 24, 12 x 2, or 18 x 2 bit TFT flat panels. Refer
to table below for configurations for various panel types. The flat panel data and
control outputs are all on-board controlled for secure power-on/off sequencing
SHFCLK Shift Clock. Pixel clock for flat panel data
LVDSCLK This pin is used as SHFCLK2 for dual panel configuration
P15, M2
P47-P24, panel 2 data
LP Latch Pulse. Flat panel equivalent of HSYNC (horizontal synchronization)
FLM First Line Marker. Flat panel equivalent of VSYNC (vertical synchronization)
M
ENBKL
ENVEE
Multipurpose signal, function depends on panel type. May be used as AC drive
control signal or as BLANK# or Display Enable signal
Enable backlight signal. This signal is controlled as a part of the panel power
sequencing
Enable VEE. Signal to control the panel power-on/off sequencing. A high level may
turn on the VEE (LCD bias voltage) supply to the panel
23
Installation
Signal Configuration – DSTN & TFT Panel Displays (J31)
DSTN TFT
Pin name 16-bit 24-bit 9-bit 12-bit 18-bit 24-bit 12-bit x 2
P23 UD11 R7 RB3
P22 UD10 R6 RB2
P21 UD9 R5 R5 RB1
P20 UD8 R4 R4 RB0
P19 UD7 UD7 R3 R3 R3 RA3
P18 UD6 UD6 R2 R2 R2 R2 RA2
P17 UD5 UD5 R1 R1 R1 R1 RA1
P16 UD4 UD4 R0 R0 R0 R0 RA0
P15 UD3 UD3 G7 GB3
P14 UD2 UD2 G6 GB2
P13 UD1 UD1 G5 G5 GB1
P12 UD0 UD0 G4 G4 GB0
P11 LD11 G3 G3 G3 GA3
P10 LD10 G2 G2 G2 G2 GA2
P9 LD9 G1 G1 G1 G1 GA1
P8 LD8 G0 G0 G0 G0 GA0
P7 LD7 LD7 B7 BB3
P6 LD6 LD6 B6 BB2
P5 LD5 LD5 B5 B5 BB1
P4 LD4 LD4 B4 B4 BB0
P3 LD3 LD3 B3 B3 B3 BA3
P2 LD2 LD2 B2 B2 B2 B2 BA2
P1 LD1 LD1 B1 B1 B1 B1 BA1
P0 LD0 LD0 B0 B0 B0 B0 BA0
24
Installation
Are You Ready To Turn On The System?
Check Again
1. Is the CPU installed exactly and firmly into the socket (Sec. 3.3)?
2. Are all the DRAM modules installed properly (Sec. 3.4)?
3. Are all the add-in peripheral seated and configured properly (Sec. 3.5)?
4. Are you sure that all the connectors (described in Sec. 3.6) have been connected to their related
devices (Sec. 3.6)?
5. Check both Power J21 and J34 are connected.
Yes, I have checked and assured the above steps!
Now get ready to turn on your device by following the steps below.
1. Make sure your AGP graphics board is 1.5V. Wrongfully plug in 3.3V graphics board result a destruction
motherboard and graphics board.
2. Mount your motherboard to the chassis frame and close the case cover.
3. Connect the power supply cord into inlet of the system case.
4. Connect the power supply cord into an outlet of power supply.
5. Connect Monitor signal cable to the system VGA port and the monitor power cord to power
outlet.
6. Now turn on the monitor and system power.
After Power On, the power LED on the front panel of the system case will light. For ATX power
supplies, the system LED will light when the ATX power switch is pressed.
The system will then do a power-on-self-test, and additional messages will appear on screen. If the
screen blinks or the tests stop more than 30 seconds, the system may have failed the power-on-selftest. If so, please recheck the above steps or call your retailer for assistance.
If the power-on-self-test goes well, hold down <F2> key on the keyboard to enter BIOS Setup. Next,
follow the instructions in the next chapter:
BIOS SETUP.
25
BIOS Setup
44.. BBIIOOSS SSeettuupp
The motherboard uses Whizpro BIOS, stored in a flash EEPROM. All of the configuration
information is stored in the CMOS.
4.1 BIOS Setup
The Whizpro BIOS is immediately activated when you first turn on the computer. The BIOS reads
system configuration information in CMOS RAM and begins the process of checking the system and
configuring it through the Power-On-Self-Test (POST). When these preliminaries are finished, the
BIOS seek an operation system on the data storage devices (hard drive, floppy drive, etc.). The BIOS
launches the operating system and hands over control of system operation to it.
To start Setup, press the <F2> key during boot-up before or while a message similar to this appears
briefly at the bottom of the screen during the POST: Press <F2> key if you want to enter SETUP
If the above message disappears before you have responded and you still wish to enter Setup, reboot
the system to try again by pressing the “RESET” button on the system case. You may also restart by
simultaneously pressing the <CTRL>, <ALT> and <DEL> keys.
4.1.1 Setup Keys
The keys below help you navigate in Setup.
<↑>
<↓>
,
<←>
<→>
,
<
ESC>
<
ESC>
<
PgUp> / <+>
<
PgDn> /
<
Enter>
<F9>
<
F10>
<−>
Move to previous or next item.
Change selection.
Main Menu – Quit and Exit CMOS.
Other Pages – Exit current page and return to Main Menu.
Increase the numeric value or make changes.
Decrease the numeric value or make changes.
Enter to the selected Manu.
Load default CMOS settings.
Save all the CMOS changes, only for Main Menu.
26
BIOS Setup
4.2 Main Setup Menu
When you enter the Whizpro BIOS CMOS Setup Utility, a Main Menu appears on the screen.
The Main Menu allows you to select from several Setup functions and two exit choices. Use
the arrow keys to select among the items and press <ENTER> key to enter the sub-menu.
A brief description of each highlighted selection appears at the right of the screen.
Following is a brief summary of each Setup category.
System Information System Device Information
General Configuration Options in the original PC AT-compatible BIOS.
Advanced Configuration Options specific to system onboard chipset and devices.
System Specific Setup Select PCI and DIMM clock Signals
Primary IDE Drivers Setup IDE Device & Hard Disk Geometry Data.
Secondary IDE Drives Setup IDE Device & Hard Disk Geometry Data.
Peripherals Enable or Disable On-board peripherals devices.
Power Management Setup Display the fan speed and voltage for your system.
PCI & PnP PnP OS flag, PnP configure date, ISA memory & IRQ reservation.
Hardware Monitor Display the voltage & temperature of your CPU and system
Restore Default Settings Setup defaults that are factory settings for optimal performance
Exit Save CMOS settings & Exit, Discard changes & Exit.
Assign PCI Slots IRQ.
system operations.
27
BIOS Setup
4.3 General Configuration Menu
In the Standard CMOS Menu, you can set the system clock and calendar, record disk drive
parameters and the video subsystem type, and select the type of errors that stop the BIOS
POST.
4.3.1 Date
The BIOS determines the day of the week from the other date information. This field is for
information only. Press the left or right arrow key to move to the desired field (date, month,
year). Press <PgUp> or <PgDn> key to increment the setting, or type the desired value into
the field.
4.3.2 Time
The time format is based on the 24-hour military-time clock. For example, 1 p.m. is
13:00:00. Press the left or right arrow key to move to the desired field. Press the <PgUp> or
<PgDn> key to increment the setting, or type the desired value into the field.
4.3.3 Drive A/B type
Select the correct specifications for the diskette drive(s) installed in the computer.
None No diskette drive installed.
360K, 5.25 in 5-1/4 inch AT-type standard drive; 360 kilobyte capacity.
1.2M, 5.25 in 5-1/4 inch AT-type high-density drive; 1.2 megabyte capacity.
720K, 3.5 in 3-1/2 inch double-sided drive; 720 kilobyte capacity.
1.44M, 3.5 in 3-1/2 inch double-sided drive; 1.44 megabyte capacity.
2.88M, 3.5 in 3-1/2 inch double-sided drive; 2.88 megabyte capacity.
28
BIOS Setup
4.3.4 First Boot Device
This option sets the type of device for the first boot drives that the BIOS attempts to boot
from after BIOS Post completes.
4.3.5 Second Boot Device
This option sets the type of device for the second boot drives that the BIOS attempts to boot
from after BIOS Post completes.
4.3.6 Third Boot Device
This option sets the type of device for the third boot drives that the BIOS attempts to boot
from after BIOS Post completes.
4.3.7 Fourth Boot Device
This option sets the type of device for the third boot drives that the BIOS attempts to boot
from after BIOS Post completes.
4.3.8 Power Up NumLock
Toggle between “On” or “Off” to control the state of the NumLock key when the system
boots. When toggled on, the numeric keypad generates numbers instead of controlling cursor
operations.
4.3.9 Select Primary VGA
Select Primary display type.
4.3.10 Boot Sector Protection
When enabled, you receive a warning message if a program (specifically a virus) attempts to
write to the boot sector or the partition table of the hard disk drive. You should then run an
anti-virus program. Keep in mind that this feature protects only the boot sector, not the entire
hard drive.
NOTE: Many disk diagnostic programs that access the boot sector table can trigger the viruswarning message. If you plan to run such a program, we recommend that you first disable the
virus warning.
4.3.11 Password Required on
Enable Password protection to system setup.
29
BIOS Setup
4.4 Advanced Configuration Menu
These screens contain industry-standard options additional to the core PC AT BIOS. This
section describes all fields offered by Whizpro Software in this screen. Some fields may vary
from those in your Setup program. Your system builder may omit or modify some fields.
4.4.1 IDE Drive Delay
Configure IDE drive delay. Default Disable
4.4.2 Multi-sector Transfer
Configure Multi-sector transfer. Default Disable.
4.4.3 Quick Memory Test
Select enable allow system to skip extensive memory test during POST.
4.4.4 Video BIOS Cacheable
Select Enabled allows caching of the Video RAM, resulting in better system performance.
However, if any program writes to this memory area, a system error may result.
4.4.5 C800-CFFF Shadow
These options specify how the ROM at C000h copy to RAM, enable will allow the ROM area
from C800-CFFF copy to RAM.
4.4.6 D000-D7FF Shadow
These options specify how the ROM at D000h copy to RAM, enable will allow the ROM
area from D000-D7FF copy to RAM.
30
BIOS Setup
4.4.11 D800-DFFF Shadow
These options specify how the ROM at D800h copy to RAM, enable will allow the ROM
area from D000-DFFF copy to RAM.
4.4.12 Typematic Rate Setting
When disabled, the following two items (Typematic Rate and Typematic Delay) are
irrelevant. Keystrokes repeat at a rate determined by the keyboard controller in your system.
When enabled, you can select a typematic rate and typematic delay.
4.4.13 Typematic Rate (Chars/Sec)
When the typematic rate setting is enabled, you can select a typematic rate (the rate at which
character repeats when you hold down a key) of 6, 8, 10, 12, 15, 20, 24, or 30 characters per
second.
4.4.14 Typematic Delay (Msec)
When the typematic rate setting is enabled, you can select a typematic delay (the delay before
keystrokes begin to repeat) of 250, 500, 750 or 1000 milliseconds.
4.4.15 Onboard LAN Controller
Enable allow Onboard LAN function to be enable.
4.4.16 LAN Boot ROM
Enable allow a Boot on LAN ROM to be enable.
31
BIOS Setup
4.5 System Specific Setup
4.5.1 CPU Frequency Ratio
Select CPU frequency multiplier. CPU core frequency = system bus x ratio. Must RESET
system if a new ratio is selected.
4.5.2 Unused PCI Slot Clock
Turn on or off the clock for unused PCI slots.
4.5.3 Unused DIMM Socket clock
Turn on or off the clock for unused DIMM sockets.
4.5.4 Spread Spectrum
Select Spread Spectrum method. Default is Off.
32
BIOS Setup
4.6 Primary IDE Drives
4.6.1 Primary Master
Select Auto BIOS will detects if a drive is installed and its CHS parameters. If Manual is
select, CHS parameters needs to be insert manually. Select None for no IDE drive installed.
Drive Type:
None No IDE drive is installed
Manual Enter drive CHS parameters
Auto BIOS detects if a drive is installed and its CHS parameters
Mode:
Auto BIOS check if the drive supports LBA mode, if so LBA mode is
CHS Enter drive Cylinder, Head, Sector manually.
enable and used, otherwise CHS mode is use
UDMA:
Configure PIO or UDMA modes of the IDE device.
4.6.2 Primary Slave
Select Auto BIOS will detects if a drive is installed and its CHS parameters. If Manual is
select, CHS parameters needs to be insert manually. Select None for no IDE drive installed.
See description above for available options.
33
BIOS Setup
4.7 Secondary IDE Drives
4.7.1 Secondary Master
Select Auto BIOS will detects if a drive is installed and its CHS parameters. If Manual is
select, CHS parameters needs to be manually insert. Select None for no IDE drive installed
Drive Type:
None No IDE drive is installed
Manual Enter drive CHS parameters
Auto BIOS detects if a drive is installed and its CHS parameters
Mode:
Auto BIOS check if the drive supports LBA mode, if so LBA mode is
CHS Enter drive Cylinder, Head, Sector manually.
enable and used, otherwise CHS mode is use
UDMA:
Configure PIO or UDMA modes of the IDE device.
4.7.2 Secondary Slave
Select Auto BIOS will detects if a drive is installed and its CHS parameters. If Manual is
select, CHS parameters needs to be manually insert. Select None for no IDE drive installed.
See description above for available options.
34
BIOS Setup
4.8 Peripherals Setup Menu
4.8.1 Floppy Controller
Set this option to enable to invoke the floppy drive controller on the motherboard.
4.8.2 Primary IDE
Set this option to enable to invoke the Primary IDE channel on the motherboard.
4.8.3 Secondary IDE
Set this option to enable to invoke the Secondary IDE channel on the motherboard.
4.8.4 Onboard USB Controller
This option allows enabling Rear USB, Font USB or Both.
4.8.5 USB Legacy Support
This option allows enable or disable USB legacy device support.
4.8.6 AC97 Audio
This option allows enable or disable onboard AC97 audio device.
4.8.7 Game Port I/O
Disable or configure the Game Port I/O address.
35
BIOS Setup
4.9 Power Management Setup Menu
The Power Management Setup allows you to configure your system to most effectively save
energy while operating in a manner consistent with your own style of computer use.
4.9.1 Power Management
Disable No power management.
APM Allows operating system to use APM (Advanced Power Management)
ACPI ACPI (Advanced Configuration and Power Interface) evolves the
APM+ACPI Allows operating system to use either APM or ACPI mode for power
mode for power management.
existing motherboard configuration interfaces to support these
advanced architectures in a more robust, and potentially more
efficient manner.
management
4.9.2 Suspend Type
Set ACPI Suspend type to S1 or S3. The choices are: S1 (POS), and S3 (STR).
4.9.3 S3 Video Init
Perform S3 initialization during S3 (STR) resume.
4.9.4 Stand- by Timer
Set system inactivity time period before BIOS enters the system into stand-by state in APM
mode.
4.9.5 Suspend Timer
Set system inactivity time period before BIOS enters the system into suspend state in APM
mode.
36
BIOS Setup
4.9.6 Hard Disk Power Down
Set system inactivity time period before BIOS shutdown IDE drive in APM mode.
4.9.7 Video Off
Set system inactivity time period before BIOS turn off video in APM mode.
4.9.8 Power Button
In case of computer being “hung”: Instant-Off allows the power button to shut down the
system instantly by the push of the button; Delay 4 Sec. allows the power button to shut down
the system after holding the button for 4 seconds.
4.9.9 MODEM Uses IRQ
Determines which IRQ the MODEM can use. The choices are: 3, 4, 5, 7, 9, 10, 11, and N/A.
4.9.10 Wake On LAN
When enable, an input signal from the local area network line will awaken the system from
the soft-off state.
4.9.11 Wake On PME
When enable, BIOS will enable PCI device to drive PME signal to awaken the system.
4.9.12 Wake ON RI
When enable, an input signal from Ring Indicator (RI) line < an incoming call from modem>
will awaken the system from the soft-off state.
4.9.13 PWRON After PWR-Fail
Sets PWRON After PWR-Fail as Last State, on, or off.
37
BIOS Setup
4.10 PCI /PnP Configurations Menu
4.10.1 PnP OS Installed
Set this option to “Yes” to inform BIOS the operating system can handle plug and play (PnP)
devices.
4.10.2 Reset Configure Data
Select Enabled to reset Extended System Configuration Date (ESCD) when you exit Setup if
you have installed a new add-on and the system reconfiguration has caused such a serious
conflict that the operating system cannot boot.
4.10.3 PCI/VGA Palette Snoop
Some display cards that are not standard VGA card such as graphics accelerators or MPEG
cards may not show the correct colors. This setting can correct this problem once you set it to
enable. To default setting, leaves at Disabled.
4.10.4 Assign PCI Slots IRQ
Select PCI IRQ to an available IRQ when device can not share IRQ with other devices,
Default is set to “AUTO”.
4.10.5 Reserved ISA Memory Device
Select “Yes” will enable that ISA memory address space reserved.
4.10.6 Reserved IRQ To ISA Space
Select “Yes” will enable that IRQ to ISA space reserved.
38
BIOS Setup
4.11 Hardware Monitor
4.11.1 Vcore Voltage
Display current CPU Vcore voltage.
4.11.2 3.3 Volt
Display current 3.3 volt.
4.11.3 5.0 Volt
Display current 5 volt.
4.11.4 12 Volt
Display current 12 volt.
4.11.5 -12 Volt
Display current -12 volt.
4.11.6 CPU FAN Rotation
Display current CPU FAN speed on Rotations per minutes (RPM).
4.11.7 CPU Temperature
Display current CPU temperature.
4.11.9 System Temperature
Display current system temperature.
39
BIOS Setup
4.12 Restore Default Settings
4.12.1 Restore Manufacture Settings
Restore manufacture settings to recover the optimum settings for the original manufacture
configuration.
4.12.2 Restore Fail-Safe Settings
Load Fail-Safe settings when you can not boot the system to operating system after change/
add/ remove hardware parts or peripherals.
4.13 Exit
Options are Save CMOS and Exit, Discard Change and Exit, Back to Setup.
40
Troubleshooting
55.. TTrroouubblleesshhoooottiinngg
5.1 General Troubleshooting Tips
1) Is your system properly assembled and configured?
a. Make sure the BIOS setup is set to default/optimal settings. Pressing <F2> key
to enter the setup, select Default or Optimal settings, then save and exit the setup.
b. For Windows 2000 that requires ACPI support make sure your ACPI + APM is
selected at Power Management in your BIOS.
c. Is your board jumper set according to the manual/”Jumpers” in the website?
d. Is all or any of your peripherals seated properly, that includes CPU, memory,
video card etc.. You may even want to try re-seating them.
e. Is your power supply switched on for those have an on/off switch on the back of
the power supply and plugged in. Is your power supply set for proper voltage
(115 or 120 for US, 220 or 230 for Europe)? For Europe, if your power supply is
set at 115 or 120 and accidentally plugged with 220 or 230 volt power outlet,
your system may be already damaged, in that case, consult your vendor.
f. Some problems and/or conflict can be resolved as simple as by flashing the BIOS
with the latest version downloadable from our website.
2) Is there any conflict with hardware and/or drivers?
a. Make sure your BIOS setup is in default settings.
b. Make sure the drivers for the installed peripherals that you have are the latest
version.
c. Windows may have some old lingering drivers from an old setup and/or an old
motherboard you upgraded from. These older drivers may be causing problems
and/or conflicts in your system. The best step is to back up your data and reinstall Windows on clean drive. WARNING: Only experienced people should do
this, as data loss may be possible.
3) Have you verified all of your system components for functionality?
a. If you have problem running your system, and unsure of which component is at
fault, please do a component inspection:
i. CPU
ii. Memory
iii. Hard Drive
iv. Video Card (if the motherboard does not equip with onboard video)
v. Sound Card (if the motherboard does not equip with onboard sound)
vi. Network Card (if the motherboard does not equip with onboard
network)
vii. Modem Card and/or AMR
viii. SCSI Card (if the motherboard does not equip with onboard SCSI)
ix. Any other peripherals
b. If you have extra peripherals or components, please do some swapping at a bare
setup to narrow down the fault.
c. If the fault is the motherboard and you are certain of it and with all exhaustive
41
Troubleshooting
attempts to get it to work even at bare minimum and with slowest speed setup,
then it may require a repair or a replacement. You can get it repaired or replaced
for free if within warranty of your reseller and/or BCM’s. Check your reseller
for the warranty and exchange policies. Please note that BCM DO NOT BACK
reseller’s warranty if it EXCEEDS BCM’s current warranty policy which is one
year from the date of manufacture and the board is PAST BCM’s warranty
period. If your reseller is out of business or no longer in service, then the BCM’s
warranty policy applies. Please also note that if the reseller is still in the
business, BCM will IGNORE ALL RMA requests associated with this reseller.
First: To determine how old your board is: Look for the label matches to this 14
digits barcode. The break-up of 14 digits barcode is: First Set – 5 digits = Part
Number; Second Set – 2 digits = Year (98 = 1998, 00 = 2000, and so forth);
Third Set – 2 digits = Week (45 = 45
Serial Number. You will need to determine the age of the board yourself.
You may wish to go into discussion board to submit your statement or request and/or to read
other people’s input that may be of some help to you, please go to: www.bcmcom.com >>
Support >> Discussion Board
4) Drivers update can be found at the following web address:
SMI (Video driver) www.
th
week of that year); Forth Set – 5 digits =
42
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