SPECTRE Router
USER MANUAL
1
International Headquarters
B&B Electronics Mfg. Co. Inc.
707 Dayton Road
Ottawa, IL 61350 USA
Phone (815) 433-5100 -- General Fax (815) 433-5105
Websites
www.bb-elec.com
bb-smartsensing.com
support@bb-elec.com
European Headquarters
B&B Electronics
Westlink Commercial Park
Oranmore, Co. Galway, Ireland
Phone +353 91-792444 -- Fax +353 91-792445
Website: www.bb-europe.com
techsupport@bb-elec.com
Document: SPECTRE User Manual R6_0815m
2
©2015 B&B Electronics Mfg. Co. Inc. No part of this publication may be reproduced or transmitted in
any form or by any means, electronic or mechanical, including photography, recording, or any
information storage and retrieval system without written consent. Information in this manual is
subject to change without notice, and does not represent a commitment on the part of B&B
Electronics Mfg. Co. Inc.
B&B Electronics Mfg. Co. Inc. shall not be liable for incidental or consequential damages resulting
from the furnishing, performance, or use of this manual.
All brand names used in this manual are the registered trademarks of their respective owners. The
use of trademarks or other designations in this publication is for reference purposes only and does
not constitute an endorsement by the trademark holder.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to
the following 2 conditions: (1) this device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired operation of the device.
3
CONTENTS
Figure List 6
Table List 8
About 9
2.0 Safety Instructions 10
2.1 Compliance 10
2.2 Product Disposal Instructions 11
3.0 Router Description 12
3.1 Description 12
3.2 Examples of Possible Applications: 12
3.3 Contents of Package 13
3.4 Model Numbers 13
3.5 Dimensions 16
4.0 Mounting Recommendations 17
5.0 User Interfaces 21
5.1 Connectors 21
5.2 Status Indicators 23
5.2.1 Auxiliary Port Status Indicators 24
5.3 Power Connector 25
5.4 Antenna Connector 26
5.5 SIM Card Reader 27
5.6 Ethernet Port 28
5.7 Ethernet Port 29
5.7.1 RS-232 Ports 30
5.7.2 RS-485/422 Ports 31
5.7.3 I/O Port 37
4
5.7.3.1 Analog Inputs 37
5.7.3.2 Binary Input 37
5.7.3.3 Counter Input 37
5.7.3.4 Binary Output 37
5.7.3.5 Selecting the Binary Input Current 38
5.7.3.6 Input/Output Connector 39
5.8 USB Port 45
5.9 I/O Port 47
6.0 Resetting or Rebooting the Router 49
7.0 First Use 50
7.1 Starting the Router 50
7.2 Configuring the Router 50
7.3 Technical Parameters 51
8.0 Troubleshooting 55
8.1 FAQ 55
9.0 Customer Support 56
Maintenance: 56
5
FIGURE LIST
Fig. 1: SPECTRE LTE router .................................................................................................................................... 13
Fig. 2: Basic dimensions, metal box ..................................................................................................................... 16
Fig. 3: Space around antenna ............................................................................................................................... 17
Fig. 4: Cable routing .............................................................................................................................................. 18
Fig. 5: Space in front of connectors ...................................................................................................................... 19
Fig. 6: DIN rail clip ................................................................................................................................................. 19
Fig. 7: Removing the router .................................................................................................................................. 20
Fig. 8: Front panel SPECTRE .................................................................................................................................. 21
Fig. 9: Front panel SPECTRE with Wi-Fi ............................................................................................................... 22
Fig. 10: Power connector ...................................................................................................................................... 25
Fig. 11: Connection of power supply connector .................................................................................................. 25
Fig. 12: Connection of power supply ................................................................................................................... 26
Fig. 13: External antenna ...................................................................................................................................... 26
Fig. 14: Connecting the antenna .......................................................................................................................... 27
Fig. 15: Ejected SIM card holder ........................................................................................................................... 27
Fig. 16: Ethernet connector .................................................................................................................................. 28
Fig. 17: Ethernet cable connection ....................................................................................................................... 28
Fig. 18: Example of router connection ................................................................................................................. 29
Fig. 19: RS-232 port connector .............................................................................................................................. 30
Fig. 20: Meter connection to router...................................................................................................................... 30
Fig. 21: PC connection to router ........................................................................................................................... 31
Fig. 22: RS-232 equipment connection to router .................................................................................................. 31
Fig. 23: Jumper Position for external power supply .............................................................................................. 32
Fig. 24: Jumper position for RS-485 ...................................................................................................................... 32
Fig. 25: Jumper position for internal power supply .............................................................................................. 33
Fig. 26: Jumper position for RS-422 ...................................................................................................................... 33
6
Fig. 27: RS-485/422 connector .............................................................................................................................. 34
Fig. 28: Connection to the router with data cable length less than 10 m ............................................................. 35
Fig. 29: Connection to the router with data cable length more than 10 m .......................................................... 35
Fig. 30: Connection to the router with data cable length less than 10 m ............................................................. 36
Fig. 31: Connection to the router with data cable length more than 10 m .......................................................... 36
Fig. 32: CNT I/O board ........................................................................................................................................... 38
Fig. 33: CNT connector .......................................................................................................................................... 39
Fig. 34: Connection of the I/O Port circuitry ......................................................................................................... 40
Fig. 35: USB connector .......................................................................................................................................... 46
Fig. 36: USB connector .......................................................................................................................................... 46
Fig. 37: Connecting a USB memory stick to the router........................................................................................ 46
Fig. 38: I/O connection ......................................................................................................................................... 47
Fig. 39: Connection I/O cable ............................................................................................................................... 47
Fig. 40: Connection of binary input and output of router ................................................................................... 48
Fig. 41: Router reset ............................................................................................................................................. 49
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TABLE LIST
Table 1: Auxiliary port possibilities ...................................................................................................................... 13
Table 2: SPECTRE 3G model numbers .................................................................................................................. 14
Table 3: SPECTRE LTE model numbers for Verizon .............................................................................................. 14
Table 4: SPECTRE LTE model numbers for AT&T ................................................................................................. 15
Table 5: SPECTRE RT Ethernet Router .................................................................................................................. 15
Table 6: Front panel description .......................................................................................................................... 21
Table 7: Router status indication ......................................................................................................................... 23
Table 8: Ethernet LED status indication ............................................................................................................... 24
Table 9: RS-232 LED status indication .................................................................................................................. 24
Table 10: I/O Port LED status indication .............................................................................................................. 24
Table 11: RS-485/422 LED status indication ........................................................................................................ 24
Table 12: Wi-Fi LED status indication ................................................................................................................... 24
Table 13: Connection of power connector .......................................................................................................... 25
Table 14: Ethernet connector ............................................................................................................................... 28
Table 15: RS-232 connector pinout ....................................................................................................................... 30
Table 16: Connector pinout in RS-485 mode ........................................................................................................ 34
Table 17: Connector pinout in RS-422 mode ........................................................................................................ 35
Table 18: Input/Output connector pinout ............................................................................................................ 39
Table 19: MODBUS input/output address space .................................................................................................. 45
Table 20: Connection of USB connector .............................................................................................................. 45
Table 21: I/O port connection .............................................................................................................................. 47
Table 22: Ways to reset or restart the router ...................................................................................................... 49
Table 23: General specifications .......................................................................................................................... 51
Table 24: Cellular module specifications ............................................................................................................. 52
Table 25: Processor specifications ....................................................................................................................... 52
Table 26: I/O port specifications .......................................................................................................................... 52
Table 27: Wi-Fi specifications ............................................................................................................................... 53
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Table 28: SmartMesh IP 802.15.4e Radio Specifications .................................................................................... 54
Declared
ABOUT
GPL license
Source codes under GPL license are available free of charge by sending an email to
support@bb-
elec.com.
Router version
The properties and settings associated with the cellular network connection are not available in noncellular SPECTRE RT routers.
PPPoE configuration is only available on SPECTRE RT routers. It is used to set the PPPoE connection
over Ethernet.
quality system
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
9
2.0 SAFETY INSTRUCTIONS
2.1 COMPLIANCE
PLEASE OBSERVE THE FOLLOWING INSTRUCTIONS:
THIS EQUIPMENT IS SUITABLE FOR USE IN CLASS I, DIVISION 2, GROUPS A, B, C, AND D HAZARDOUS
LOCATIONS, OR NON-HAZARDOUS LOCATIONS ONLY.
WARNING – EXPLOSION HAZARD – DO NOT DISCONNECT EQUIPMENT UNLESS POWER HAS BEEN REMOVED
OR THE AREA IS KNOWN TO BE NON-HAZARDOUS.
WARNING – EXPLOSION HAZARD – SUBSTITUTION OF ANY COMPONENTS MAY IMPAIR SUITABILITY FOR
CLASS I, DIVISION 2.
CET ÉQUIPEMENT EST CONVENABLE EN CLASSE 1, DIVISION 2, GROUPES A, B, C, ET D ENDROITS DANGEREUX
OU ENDROITS NON DANGEREUX SEULEMENT.
AVIS – RISQUE D’EXPLOSION – NE DÉCONNECTEZ PAS L’ÉQUIPEMENT, SAUF SI L’ALIMENTATION A ÉTÉ
COUPÉE OU SI L’ENVIRONMEMENT EST CLASSÉ NON DANGEREUX.
AVIS – RISQUE D’EXPLOSION - SUBSTITUTION DE TOUTE COMPOSANTE RISQUERAIT LA QUALITÉ POUR
CLASSE 1, DIVISION 2.
These devices are open-type devices that are to be installed in an enclosure suitable for the
environment.
The router must be used in compliance with all applicable international and national laws and in
compliance with any special restrictions regulating the use of the router in prescribed applications
and environments.
To prevent possible injury and damage to appliances and to ensure compliance with all relevant
provisions, use only the original accessories. Unauthorized modifications or the use of unapproved
accessories may result in damage to the router and a breach of applicable regulations. Unauthorized
modifications or use of unapproved accessories may void the warranty.
Caution! The sim card could be swallowed by small children.
Input voltage must not exceed 30v dc max.
Do not expose the router to extreme ambient conditions. Protect the router against dust, moisture
and high temperature.
The router should not be used in locations where flammable and explosive materials are present,
including gas stations, chemical plants, or locations in which explosives are used.
Switch off the router when travelling by plane. Use of the router in a plane may endanger the
operation of the plane or interfere with the mobile telephone network, and may be unlawful.
When using the router in the close proximity of personal medical devices, such as cardiac
pacemakers or hearing aids, proceed with heightened caution.
10
The router may cause interference when in the close proximity of tv sets, radio receivers or personal
computers.
2.2 PRODUCT DISPOSAL INSTRUCTIONS
The WEEE (Waste Electrical and Electronic Equipment: 2002/96/EC) directive has been introduced to
ensure that electrical/electronic products are recycled using the best available recovery techniques
to minimize the impact on the environment. This product contains high quality materials and
components which can be recycled. At the end of its life, this product MUST NOT be mixed with
other commercial waste for disposal. Check the terms and conditions of your supplier for disposal
information.
11
3.0 ROUTER DESCRIPTION
3.1 DESCRIPTION
The SPECTRE Cellular and Etherent industrial routers are used to wirelessly connect Ethernet
equipment and other devices to the Internet or intranet. Thanks to the high data transfer speed of up
to 100 Mbit/s download (LTE models) and 50 Mbit/s upload (LTE models), it is an ideal wireless
solution for traffic and security camera systems, individual computers, LAN networks, automatic
teller machines (ATM) and other self-service terminals.
The standard configuration includes one 10/100 Ethernet port, one USB Host port, one binary
Input/output (I/O) port and dual SIM card holders. Network redundancy is provided by the second
SIM card holder. It also contains 2 auxiliary ports for connecting to other types of networks such as
RS-232, RS-485/422, Digital/Analog I/O, or they can be configured to provide additional switched
Ethernet ports. The function of each port is dependent upon the specific router model.
Configuration of the router may be done via a password-protected Web interface. The router
supports the creation of VPN tunnels using IPsec, OpenVPN and L2TP to ensure safe communication.
The Web interface provides detailed statistics about the router’s activities, signal strength, etc. The
router supports DHCP, NAT, NAT-T, DynDNS, NTP, VRRP, control by SMS, and many other functions.
The router provides diagnostic functions which include automatically monitoring the PPP connection,
automatic restart in case of connection losses, and a hardware watchdog that monitors the router
status. The user may insert Linux scripts to control various router functions and create up to four
different configurations for the same router. These configuration files can include different SMS
functionality and binary input configurations. You may switch between different configurations
whenever necessary. The router can automatically upgrade its configuration and firmware from your
central server. This allows for mass reconfiguration of numerous routers at the same time.
3.2 EXAMPLES OF POSSIBLE APPLICATIONS:
• Mobile office
• Fleet management
• Security system
• Telematics
• Telemetrics
• Remote monitoring
• Vending and dispatcher machines
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3.3 CONTENTS OF PACKAGE
The Ports Can Be Connected As Follows:
PORT 1
RS-232, RS485/422, ETHERNET, CNT, XC-SW (in combination with PORT 2)
PORT 2
RS-232, RS485/422, XC-SW (together with PORT 1)
The basic router package includes:
• Router
• Power supply
• Crossover UTP cable
• External antennas
• Clips for the DIN rail
• Quick Start Guide
Fig. 1: SPECTRE LTE router
3.4 MODEL NUMBERS
Standard Features on SPECTRE Routers: 10/100 Ethernet, USB Host Port, Binary I/O Port, Dual SIM
Card slots
Auxiliary Port Functions (Model Dependent):
Table 1: Auxiliary port possibilities
13
SPECTRE 3G Wireless Routers
Auxiliary Ports
Model No.
Port 1
Port 2
RT3G-300
No connect
No connect
RT3G-302
No connect
RS-232
RT3G-304
No connect
RS-422/485
RT3G-310
No connect
Ethernet
RT3G-311
Ethernet
Ethernet
RT3G-314
Ethernet
RS-422/485
RT3G-322
RS-232
RS-232
RT3G-324
RS-232
RS-422/485
RT3G-330
12-bit I/O (AI, DI, DO)
No connect
RT3G-300-W
No connect
No connect
RT3G-310-W
Ethernet
No connect
RT3G-320-W
RS-232
No connect
RT3G-330-W
12-bit I/O (AI, DI, DO)
No connect
RT3G-340-W
RS-422/485
No connect
RT3G-350
No connect
SmartMesh IP
RT3G-351
Ethernet
SmartMesh IP
RT3G-352
RS-232
SmartMesh IP
RT3G-354
RS-422/485
SmartMesh IP
Note: “-W” Models Are Wi-Fi enabled
Table 2: SPECTRE 3G model numbers
SPECTRE LTE Wireless Routers (Verizon)
Auxiliary Ports
Model No.
Port 1
Port 2
RTLTE-300-VZ
No connect
No connect
RTLTE-302-VZ
No connect
RS-232
RTLTE-304-VZ
No connect
RS-422/485
RTLTE-310-VZ
No connect
Ethernet
RTLTE-311-VZ
Ethernet
Ethernet
RTLTE-322-VZ
RS-232
RS-232
RTLTE-324-VZ
RS-232
RS-422/485
RTLTE-330-VZ
12-bit I/O (AI, DI, DO)
No connect
RTLTE-300-W-VZ
No connect
No connect
RTLTE-310-W-VZ
Ethernet
No connect
RTLTE-320-W-VZ
RS-232
No connect
RTLTE-330-W-VZ
12-bit I/O (AI, DI, DO)
No connect
RTLTE-340-W-VZ
RS-422/485
No connect
RTLTE-350-VZ
No connect
SmartMesh IP
RTLTE-351-VZ
Ethernet
SmartMesh IP
RTLTE-352-VZ
RS-232
SmartMesh IP
RTLTE-354-VZ
RS-422/485
SmartMesh IP
Note: “-W” Models Are Wi-Fi enabled
Table 3: SPECTRE LTE model numbers for Verizon
14
SPECTRE LTE Wireless Routers (AT&T)
Auxiliary Ports
Model No.
Port 1
Port 2
RTLTE-300-AT
No connect
No connect
RTLTE-302-AT
No connect
RS-232
RTLTE-304-AT
No connect
RS-422/485
RTLTE-310-AT
No connect
Ethernet
RTLTE-311-AT
Ethernet
Ethernet
RTLTE-322-AT
RS-232
RS-232
RTLTE-324-AT
RS-232
RS-422/485
RTLTE-330-AT
12-bit I/O (AI, DI, DO)
No connect
RTLTE-300-W-AT
No connect
No connect
RTLTE-310-W-AT
Ethernet
No connect
RTLTE-320-W-AT
RS-232
No connect
RTLTE-330-W-AT
12-bit I/O (AI, DI, DO)
No connect
RTLTE-340-W-AT
RS-422/485
No connect
RTLTE-350-AT
No connect
SmartMesh IP
RTLTE-351-AT
Ethernet
SmartMesh IP
RTLTE-352-AT
RS-232
SmartMesh IP
RTLTE-354-AT
RS-422/485
SmartMesh IP
Note: “-W” Models Are Wi-Fi enabled
SPECTRE LTE Wireless Routers (Sprint)
Auxiliary Ports
Model No.
Port 1
Port 2
ERT310
Ethernet
No connect
ERT311
Ethernet
Ethernet
ERT312
Ethernet
RS-232
ERT314
Ethernet
RS-422/485
ERT351
Etherent
SmartMeshIP
Table 4: SPECTRE LTE model numbers for AT&T
Table 5: SPECTRE RT Ethernet Router
15
3.5 DIMENSIONS
Basic dimensions, metal box
Fig. 2: Basic dimensions, metal box
16
4.0 MOUNTING RECOMMENDATIONS
• The router may be placed on a work surface.
• Clips are included for mounting the router on a standard DIN rail.
The router may be installed in an industrial instrument panel.
For best performance, please consider the following guidelines:
• When using the supplied whip antennas, maintain a distance of 6 cm from cables and metal
surfaces on every side. When using an external antenna, unless in a switch-board, it is
necessary to fit a lightning conductor
• When mounting a router on sheet steel we recommend using an external antenna.
• If the router is installed in a metal instrument enclosure, an external antenna must be used
and it must be mounted outside of the metal enclosure.
Fig. 3: Space around antenna
17
We recommend binding the cables together to avoid coupling noise onto the cables.
1. Length: The combination of power supply and data cables can be a maximum of 1.5 meters.
2. If the length of the data cables exceeds 1.5 meters or if the cable leads towards the switch
panel, we recommend installing overvoltage protectors (surge suppressors).
3. Do not bundle the data cables with 120/230V power cables.
4. All wiring to sensors should use shielded twisted pairs.
Fig. 4: Cable routing
Leave enough space around the connectors for the handling of cables.
18
Fig. 5: Space in front of connectors
We recommend using the switch panel’s earth-bonding distribution frame for grounding the router’s
power supply, data cables and antenna.
Removing from DIN rail
Fig. 6: DIN rail clip
This is the default position of the DIN rail clip. To remove the router from the DIN rail, push the
router up slightly, so that the top part of the clip disengages, and then gently slide the router off the
DUIN rail.
19
Fig. 7: Removing the router
20
5.0 USER INTERFACES
Label
Connector
Description
PWR
2-pin
Power supply.
ETH
RJ45
Connection to the local computer network.
PORT 1
RJ45
RS-232/422/485, ETHERNET, or I/O
PORT 2
RJ45
RS-232/422/485 or ETHERNET
ANT
SMA
Main cellular antenna.
DIV
SMA
Diversity cellular antenna.
AUX
RP-SMA
Wi-Fi antenna.
USB
USB-A Host
USB connector.
I/O
3-pin
Binary input and output.
SIM1
-
SIM card holder.
SIM2
-
SIM card holder 2
5.1 CONNECTORS
FRONT PANEL
Table 6: Front panel description
Fig. 8: Front panel SPECTRE
21
Fig. 9: Front panel SPECTRE with Wi-Fi
22
5.2 STATUS INDICATORS
Label
Color
State
Description
Blinking
On
Router is ready
Router is initializing.
WAN
Red
Blinking
Communication in progress
Flashing
PPP connection established
1 x flash per
second
2 x flash per
second
Signal strength is from –70 dBm to –89 dBm or the
difference between neighboring cells is exactly 3 dBm
3x flash per
second
Signal strength is from –90 dBm to –113 dBm or the
difference between neighboring cells is smaller than 3 dBm
USR
Yellow
Function selected by user
OUT
Green
On
Binary output active
IN
Green
On
Binary input active
On
Off
Selected 100 Mbit/s
Selected 10 Mbit/s
On
Off
The network cable is connected
The network cable is not connected
PORT
Green
LED functions for different router configurations appear in the charts below.
PORT
Yellow
LED functions for different router configurations appear in the charts below.
SIM1
Yellow
On
SIM card 1 is active
SIM2
Yellow
On
SIM card 2 is active
PWR Green
DAT Yellow
ETH Green
Signal strength is from –50 dBm to –69 dBm
ETH Yellow
Blinking Slowly
Blinking Quickly
Table 7: Router status indication
Data transmission
Firmware Update
23
5.2.1 AUXILIARY PORT STATUS INDICATORS
LED PORT INDICATOR
Green LED
On ...................... selected 100 Mbit/s
Off ...................... selected 10 Mbit/s
Yellow LED
On........................ the network cable is connected
Off ....................... the network cable is not connected
LED PORT INDICATOR
Green LED
Blinks on Receive data
Yellow LED
Blinks on Transmit data
LED PORT INDICATOR
Green LED
Indicates binary input 0
Yellow LED
Indicates binary input 1
LED PORT INDICATOR
Green LED
Blinks on Receive data
Yellow LED
Blinks on Transmit data
LED PORT INDICATOR
Green LED
Indicates Wi-Fi Power On
Yellow LED
Always Off
5.2.1.1 Ethernet Ports
Blinking ……….... data transmission
Table 8: Ethernet LED status indication
5.2.1.2 RS-232 Ports
Table 9: RS-232 LED status indication
5.2.1.3 I/O Ports
5.2.1.4 RS-485/422 Ports
5.2.1.4 Wi-Fi
Table 10: I/O Port LED status indication
Table 11: RS-485/422 LED status indication
Table 12: Wi-Fi LED status indication
24
5.3 POWER CONNECTOR
2-PIN PANEL SOCKET
Pin
number
1
VCC (+)
Positive input of DC supply voltage (+10 to +30 VDC)
2
GND (-)
Negative input of DC supply voltage
.
Signal mark Description
Table 13: Connection of power connector
Fig. 10: Power connector
The router requires a +10 V to +30 V DC supply. Protection against reversed polarity is built into the
router.
The power consumption during receiving is 2.3W. The peak power consumption during data sending is
5.5W. For correct operation, the power source must be able to supply a peak current of 1A.
The power cable connects to the router via locking screws. (See Fig. 21)
Fig. 11: Connection of power supply connector
25
Circuit example:
Fig. 12: Connection of power supply
5.4 ANTENNA CONNECTOR
The two large cellular antennas are connected to the router using the standard SMA antenna
connectors on the front panel. The main cellular antenna connection is labeled ANT. The router
cannot operate without a main antenna. The receive diversity antenna connection is labeled DIV.
This antenna improves the receive sensitivity of the router and should be used in areas with weak
signal strength.
On SPECTRE Cellular routers with Wi-Fi, a third antenna is connected to the AUX antenna connector
on the front panel.
The AUX connector on the Wi-Fi units is a reverse-polarity SMA connector and should only be used
with the smaller Wi-Fi antenna. Do not attempt to connect the cellular antennas to this connector
as it can damage the connector and the antennas.
Example of antenna:
Fig. 13: External antenna
Connect the antenna’s SMA connector to the router’s SMA connector. (See figure below).
26
Fig. 14: Connecting the antenna
The diversity antenna improves the wireless features of the router
5.5 SIM CARD READER
The SIM card reader supports 3 V and 1.8 V Mini-SIM cards. It is located on the front panel
of the router. The router will not operate on UMTS or LTE networks unless an activated SIM card with
an unblocked PIN is in the reader. The SIM cards may use different access point names (APN).
Changing the SIM card:
Press the small button on the right hand side of the SIM reader slot to eject the SIM card holder. Insert
the SIM card into the holder and slide it in the reader. (See Fig. 25)
Fig. 15: Ejected SIM card holder
27
5.6 ETHERNET PORT
PANEL SOCKET RJ45
Pin No.
Signal Mark
Description
Data Flow Direction
1
TXD+
Transmit Data – positive pole
Input/Output
2
TXD-
Transmit Data – negative pole
Input/Output
3
RXD+
Receive Data – positive pole
Input/Output
4
---
--- 5
---
--- 6
RXD-
Receive Data – negative pole
Input/Output
7
---
--- 8
---
---
Table 14: Ethernet connector
Fig. 16: Ethernet connector
ATTENTION! The Ethernet port is not POE (Power over Ethernet) compatible!
Ethernet cable plugs into the RJ45 connector labeled as ETH.
Fig. 17: Ethernet cable connection
28
The Ethernet router connection:
Fig. 18: Example of router connection
5.7 ETHERNET PORT
Port 1
Port One may configured for Ethernet, serial communications (RS-232/485/422), or (I/O – CNT) based
on the router model number. Port Two may be configured for serial communications (RS232/485/422), or (I/O – CNT). Either port can be fitted with internal switch XC-SW.
Port 2
Port 2 may be configured for serial communications (RS-232/485/422), or (I/O – CNT). Either port can
be fitted with internal switch XC-SW.
29
5.7.1 RS-232 PORTS
Pin
No.
1
RTS
Request To Send
Input
2
CTS
Clear To Send
Output
3
DTR
Data Terminal Ready
Input
4
DSR
Data Set Ready
Output
5
GND
Signal ground
6 RXD
Receive Data
Output
7
CD
Carrier Detect
Output
8
TXD
Transmit Data
Input
The RS-232 port is configured as a Data Communication Equipment (DCE). A KD2 adapter cable can
be used to convert the RJ-45 connector to a standard DB9 serial connector.
Fig. 19: RS-232 port connector
Signal Mark Description Direction
Table 15: RS-232 connector pinout
Example of connecting a meter to the router:
Fig. 20: Meter connection to router
30
Example of a PC connection to the router:
Fig. 21: PC connection to router
• Cable KD2 is connected to serial port PC (example COM1)
Example of the RS-232 equipment connection to router (possibility to use all RS-232 ports):
Fig. 22: RS-232 equipment connection to router
5.7.2 RS-485/422 PORTS
The RS-485/422 ports can be powered using the internal 3.3V supply or by connecting an external
power supply to the port connector. External or internal power is selected by jumpers J2 and J3 on
the RS-485 module daughter board. To use internal power, place jumpers J2 and J3 across pins 2 and
3. To select external power, jumpers J2 and J3 must be on pins 1 and 2.
Interface behavior of module Expansion port RS485/RS422 can be made by wiring Jumpers J4, J5 and
J6 on the RS-485 module select the mode of the port – either RS-485 or RS-422 mode. If RS485 is
required, jumpers J4 and J5 must be connected and jumper J6 disconnected. If RS422 is required,
jumpers J4 and J5 must be disconnected and jumper J6 connected.
Jumper placement can be seen in the picture below (RS-485 module is viewed from the top).
Internal power supply should only be used in the event that it is not possible to provide an external
power supply.
31
Fig. 23: Jumper Position for external power supply
Fig. 24: Jumper position for RS-485
32
Fig. 25: Jumper position for internal power supply
Fig. 26: Jumper position for RS-422
33
RS-485 Mode
Pin No.
Signal Mark
Description
Data Flow Direction
1
GND
Signal and supply ground
2
GND
Signal and supply ground
3 TxRx-
RS485 B (-)
Input/Output
4
TxRx+
RS485 A (+)
Input/Output
5
TxRx-
RS485 B (-)
Input/Output
6
TxRx+
RS485 A (+)
Input/Output
7
+12 V EXT
External power supply
8 +12 V EXT
External power supply
Connector Pinout
Fig. 27: RS-485/422 connector
Table 16: Connector pinout in RS-485 mode
ATTENTION! The power supply is selected on the module board using
the jumpers.
Note: In RS-485 mode, pins 3 and 5 and pins 4 and 6 are internally shorted together.
If galvanic separation is required, the converter must use an external power supply.
34
RS-422 Mode
Pin No.
Signal Mark
Description
Data Flow Direction
1
SGND
Signal and power supply ground
2
SGND
Signal and power supply ground
3
RxD-
Receive Data (-)
Output
4
RxD+
Receive Data (+)
Output
5
TxD-
Transmit Data (-)
Input
6
TxD+
Transmit Data (+)
Input
7
+12V EXT
External power supply
8 +12V EXT
External power supply
Fig. 28: Connection to the router with data cable length less than 10 m
Fig. 29: Connection to the router with data cable length more than 10 m
With an RS-485 data cable longer than 10m, it is necessary to use overvoltage protection
on the router side!
Table 17: Connector pinout in RS-422 mode
35
ATTENTION! The power supply is selected on the module board using
the jumpers.
If galvanic separation is required, the converter must use an external power supply.
Fig. 30: Connection to the router with data cable length less than 10 m
Fig. 31: Connection to the router with data cable length more than 10 m
With a RS422 data cable more than 10m long, it is necessary to use overvoltage protection
on the router side!
36
5.7.3 I/O PORT
The I/O port user interface (CNT) is used to monitor analog and binary input signals and to control
binary output signals. The interface has 6 inputs and 1 output. Two of the inputs can be configured as
binary counter inputs or general purpose binary inputs. There are also 2 dedicated binary inputs, 2
analog current inputs, and 1 open-collector output. The options for the I/O port are configured by
writing to register values on the I/O board using the MODBUS ASCII protocol.
The unit can periodically store the values of the inputs in memory. These log entries can be read by
reading the individual memory locations. Up to 224 log entries may be stored. The logging interval
can range from 1-65535 minutes.
5.7.3.1 ANALOG INPUTS
The analog current inputs have a range from 0 to 20mA. The input impedance is 100 Ω and the ADC
resolution is 12 bits. The averaging and sampling period may be adjusted by the user. Also, alarms
thresholds may be set for each input.
The ADC value stored in memory is calculated using the following equation:
ADC Value = ((12b value + addit. constant) * multiplic. constant)/1000
where the constants are programmed into memory by the user.
5.7.3.2 BINARY INPUT
The binary input is sampled 8x per second with a sampling period of 1/64 seconds. The active level
for each binary input may be set to either a logic 0 or logic 1. The inputs may be configured to
generate an alarm when they become active. The input threshold for detecting a logic 1 can be set at
either 8uA or 20mA using a jumper on the module board.
5.7.3.3 COUNTER INPUT
The counter inputs have a maximum input frequency of 100 Hz. The minimum input pulse width is
1ms. The counter input may be configured to generate an alarm when a threshold is reached.
5.7.3.4 BINARY OUTPUT
The binary output is a transistor with an open collector output. In the inactive state (logic 0) the
transistor is off. In the active state (log. 1), the transistor is on and will connect the output signal to
ground (GND). The output transistor is rated at 100 mA and 30V.
The output may be configured to generate a pulse from 125 to 8000ms in length. It is also possible to
configure the unit so that the output will become active when counter 1 (CNT1) reaches a threshold.
37
5.7.3.5 SELECTING THE BINARY INPUT CURRENT
The input threshold for detecting a logic 1 can be set at either 8uA or 20mA using a jumper on the
module board. When jumper J4 is shorted, the threshold current level is 20 mA. When jumper J4 is
not shorted, the threshold current level is 8μA. A threshold current value of 20mA has a higher
resistance to noise on the input but also dissipates more power.
Fig. 32: CNT I/O board
38
5.7.3.6 INPUT/OUTPUT CONNECTOR
PANEL SOCKET RJ45
Pin No.
Signal Mark
Description
Data Flow Direction
1
BIN1/CNT1
Binary input/counter input
Input
2
BIN2/CNT2
Binary input/counter input
Input
3
BIN3
Binary input
Input
4
BIN4
Binary input
Input
5
GND
Signal ground
6 OUT1
Binary output (open collector)
Output
7
AN1
Analog Current input
Input
8
AN2
Analog Current input
Input
Table 18: Input/Output connector pinout
Fig. 33: CNT connector
39
Typical connection of the I/O port circuits:
Fig. 34: Connection of the I/O Port circuitry
The I/O Port registers are read and written using MODBUS ASCII slave protocol over serial port 1.
Using this protocol, it is possible to configure the I/O board, read the input status, and control the
output. The I/O port communicates at 9600 baud, 8 bits, no parity, and 1 stop bit (8N1).
40
ADDRESS SPACE
Address
Access
Description
0x0000
R/-
Firmware type
0x0001
R/-
Upper 16 bits of firmware version
0x0002
R/-
Lower 16 bits of firmware version
0x0003
R/-
Supports firmware characteristics
bit 10 – Full duplex counter CNT1/CNT2
0x0004
R/-
Maximum log entries in buffer
0x0005
R/W
Marker of log launching and alarms work
0x0006
R/W
Upper 16 bits of current time in seconds, numbered from 1/1/1970
0x0007
R/W
Lower 16 bits of current time in seconds, numbered from 1/1/1970
0x0008
R/W
Upper 16 bits of log entry timestamp
0x0009
R/W
Lower 16 bits of log entry timestamp
0x000A
R/-
Alarm actual status
0x0100
R/-
Binary input status
0x0200
R/W
Binary output status
0x0300
R/-
Recalculate value of analog input AN1 (with sign)
0x0400
R/-
Recalculate value of analog input AN2 (with sign)
0x0500
R/W
Upper 16 bits of counter CNT1 value
0x0501
R/W
Lower 16 bits of counter CNT1 value
0x0502
R/-
Prompt frequency CNT1
0x0503
R/-
Average frequency CNT1
0x0504
R/-
Minimum frequency CNT1
0x0505
R/-
Maximum frequency CNT1
• bit 0 – Analog input AN1
• bit 1 – Analog input AN2
• bit 2 – Counter input CNT1
• bit 3 – Counter input CNT2
• bit 4 – Binary input BIN1
• bit 5 – Binary input BIN2
• bit 6 – Binary input BIN3
• bit 7 – Binary input BIN4
• bit 8 – Binary output OUT1
• bit 9 – Automatic feeder control
•
41
0x0601
R/W
Upper 16 bits of counter CNT2 value
0x0601
R/W
Lower 16 bits of counter CNT2 value
0x0602
R/-
Prompt frequency CNT2
0x0603
R/-
Average frequency CNT2
0x0604
R/-
Minimum frequency CNT2
0x0605
R/-
Maximum frequency CNT2
0x0F00
R/-
0x0000 always
0x0F01
R/-
0x0000 always
0x0F02
R/-
Upper 16 bits of seconds, number from 1.1.1970
0x0F03
R/-
Lower 16 bits of seconds, number from 1.1.1970
0x0F04
R/-
Alarms status
• bit 0 – active level on input BIN1
bit 9 – limit frequency overrun CNT2
0x0F05
R/-
Binary inputs status
bit 6 – level on output BOUT1
0x0F06
R/-
Recalculate AN1 value (with sign)
0x0F07
R/-
Recalculate AN2 value (with sign)
0x0F08
R/-
Upper 16 bits CNT1
0x0F09
R/-
Lower 16 bits CNT1
0x0F0A
R/-
Prompt frequency CNT1
0x0F0B
R/-
Average frequency CNT1
0x0F0C
R/-
Minimal frequency CNT1
0x0F0D
R/-
Maximal frequency CNT1
0x0F0E
R/-
Upper 16 bits of counter CNT2 value
0x0F0F
R/-
Lower 16 bits of counter CNT2 value
0x0F10
R/-
Prompt frequency CNT2
• bit 1 – active level on input BIN2
• bit 2 – active level on input BIN3
• bit 3 – active level on input BIN4
• bit 4 – analog input lower limit overrun AN1
• bit 5 – analog input upper limit overrun AN1
• bit 6 – analog input lower limit overrun AN2
• bit 7 – analog input upper limit overrun AN2
• bit 8 – limit frequency overrun CNT1
•
• bit 0 – level on input BIN1
• bit 1 – level on input BIN2
• bit 2 – level on input BIN3
• bit 3 – level on input BIN4
•
42
0x0F11
R/-
Average frequency CNT2
0x0F12
R/-
Minimal frequency CNT2
0x0F13
R/-
Maximal frequency CNT2
0x1000
R/-
1. log – upper 16 bits of log number
0x1001
R/-
1. log – lower 16 bits of log number
0x1002
R/-
1. log – upper 16 bits of time stamps
0x1003
R/-
1. log – lower 16 bits of time stamps
0x1004
R/-
1. log – alarms status
0x1005
R/-
1. log – binary inputs status
0x1006
R/-
1. log – recalculate value AN1 (with sign)
0x1007
R/-
1. log – recalculate value AN2 (with sign)
0x1008
R/-
1. log – upper 16 bits CNT1
0x1009
R/-
1. log – lower 16 bits CNT1
0x100A
R/-
1. log – prompt frequency CNT1
0x100B
R/-
1. log – average frequency CNT1
0x100C
R/-
1. log – minimal frequency CNT1
0x100D
R/-
1. log – maximal frequency CNT1
0x100E
R/-
1. log – upper 16 bits of counter CNT2 value
0x100F
R/-
1. log – lower 16 bits of counter CNT2 value
0x1010
R/-
1. log – prompt frequency CNT2
0x1011
R/-
1. log – average frequency CNT2
0x1012
R/-
1. log – minimal frequency CNT2
0x1013
R/-
1. log – maximal frequency CNT2
0x1100
R/-
2. log
0x1200
R/-
3. log
...
R/-
... 0xEF00
R/-
224. log
0xF000
-/W
Samples stores period [min]
0xF001
-/W
Allowed:
• bit 1 – active level on input BIN2
• bit 0 – active level on input BIN1
43
• bit 2 – active level on input BIN3
• bit 3 – active level on input BIN4
bit 9 – limit frequency CNT2 overrun
0xF100
-/W
Binary inputs negative logical
bit 3 – input BIN4
0xF200
-/W
Binary outputs normal level
bit 0 – output OUT1
0xF201
-/W
Feeder – impulse number on input BIN1/CNT1
0xF202
-/W
Feeder – impulse length on output OUT1 [1/8 sec]
0xF300
-/W
AN1 – samples period [sec]
0xF301
-/W
AN1 – multiplicative constant (with sign)
0xF302
-/W
AN1 – additive constant (with sign)
0xF303
-/W
AN1 – hysteresis value (with sign)
0xF304
-/W
AN1 – lower limit (with sign)
0xF305
-/W
AN1 – upper limit (with sign)
0xF306
-/W
bits 7-3:
5 → 16 samples
0xF400
-/W
AN2 – samples period [sec]
0xF401
-/W
AN2 – multiplicative constant (with sign)
0xF402
-/W
AN2 – additive constant (with sign)
• bit 4 – analog input AN1 lower limit overrun
• bit 5 – analog input AN1 upper limit overrun
• bit 6 – analog input AN2 lower limit overrun
• bit 7 – analog input AN2 upper limit overrun
• bit 8 – limit frequency CNT1 overrun
•
• bit 0 – input BIN1
• bit 1 – input BIN2
• bit 2 – input BIN3
•
•
AN1 – metering circuit switch time
• 0 → 1/64 sec
• 1 → 2/64 sec
• ...
• 30 → 31/64 sec
bits 2-0:
AN1 – samples number for average
• 0 → 1 sample
• 1 → 2 samples
• 2 → 4 samples
• 4 → 8 samples
•
44
0xF403
-/W
AN2 – hysteresis value (with sign)
0xF404
-/W
AN2 – lower limit (with sign)
0xF405
-/W
AN2 – upper limit (with sign)
0xF406
-/W
bits 7-3:
AN2 – metering circuit switch time
5 → 16 samples
0xF500
-/W
CNT1 – multiplicative constant
0xF501
-/W
CNT1 – upper limit
0xF502
-/W
CNT1 – time of limit overrun [sec]
0xF503
-/W
CNT1 – time for metering reset [sec]
0xF600
-/W
CNT2 – multiplicative constant
0xF601
-/W
CNT2 – upper limit
0xF602
-/W
CNT2 – time of limit overrun [sec]
0xF603
-/W
CNT2 – time for metering reset [sec]
0xFFFF
-/W
Switch main supply off on set time [min]
PANEL SOCKET USB-A
Pin No.
Signal Mark
Description
Data Flow Direction
1
+5V
Positive pole of 5V DC supply voltage
2 USB data -
USB data signal – negative pole
Input/Output
3
USB data +
USB data signal – positive pole
Input/Output
4
GND
Negative pole of DC supply voltage
• 0 → 1/64 sec
• 1 → 2/64 sec
• ...
• 30 → 31/64 sec
bits 2-0:
AN2 – samples number for average
• 0 → 1 sample
• 1 → 2 samples
• 2 → 4 samples
• 4 → 8 samples
•
Table 19: MODBUS input/output address space
5.8 USB PORT
Table 20: Connection of USB connector
45
Fig. 35: USB connector
Example of connecting devices with a serial interface to the USB router:
Fig. 36: USB connector
Connecting a USB flash drive to the USB router:
Fig. 37: Connecting a USB memory stick to the router
46
5.9 I/O PORT
3-PIN PANEL SOCKET
Pin No.
Signal Mark
Description
Data Flow Direction
1
BIN0
Binary input
Input
2
GND
Signal ground
3 OUT0
Binary output
Output
Table 21: I/O port connection
Fig. 38: I/O connection
The user interface I/O is for the processing of binary input signals and for control (settings) of binary
output signals. Binary output is not switched to ground in the default configuration.
The maximum load for the binary output is 30V / 100mA. The constant current supplied by the binary
input is 3 mA.
Connect the cable’s I/O connector to the router’s I/O port and tighten locking screws.
(See Fig. 35)
Fig. 39: Connection I/O cable
47
Circuit example of a binary input or output connected to the router:
Fig. 40: Connection of binary input and output of router
48
6.0 RESETTING OR REBOOTING THE ROUTER
Action
Router Behavior
Actions
Reboot
Turn off and then turn on router
Disconnect and connect the power.
Press the reboot button in the Web
configuration page.
Reset
Restore the factory default configuration and
reboot the router.
Press RST button.
It is important to distinguish between resetting and rebooting the router.
Table 22: Ways to reset or restart the router
After the green LED starts to blink you may restore the router’s initial settings by pressing button RST
on front panel. The router will restore its factory default configuration and reboot (The green LED will
be on).
To reset, use a narrow screwdriver. (See Fig. 37)
We recommend backing up your router configuration before resetting. (See the separate
configuration manual). A router reset will erase your configuration and return the router to its
default settings.
Fig. 41: Router reset
49
7.0 FIRST USE
Before you can set up the router you will need to make all of the necessary connections. The router
cannot operate without a connected antenna, SIM card (for UMTS networks), and a power supply.
Operating the router without an antenna can damage the router.
7.1 STARTING THE ROUTER
Connect power to the router. In the default setting the router will start to login automatically to the
preset APN. The Ethernet port DHCP server will assign device addresses. The behavior of the router
can be modified by means of the Web or Telnet interface, as described in the configuration manual.
The power consumption during receiving is 2.3W. The peak power consumption during data
transmission is 5.5 W. For correct operation the power source must be able to supply a peak current
of 1A.
7.2 CONFIGURING THE ROUTER
Attention! The cellular carrier and network must be configured in the router prior to use. For UMTS
and LTE networks, the router will not operate without a SIM card. The SIM card must be provisioned
for the necessary network (LTE/HSPA+/UMTS/EDGE/GPRS). For 3G CDMA networks, the router is
provisioned over-the-air. Refer to the Configuration manual for details on configuring the router
based on the cellular carrier and network.
Configuration over Web browser
Monitoring of the status, configuration and administration of the router can be done via the Web
interface. The default IP address of the router is 192.168.1.1. The username is "root". The password
is "root".
A detailed description of configuring the router via the Web interface can be found
in the configuration manual
Configuration over Telnet
Monitoring of status, configuration and administration of the router can be performed by means of the Telnet
interface. The default IP address of the router is 192.168.1.1. The username is "root". The password is "root".
A detailed description of configuring the router via Telnet can be found in the configuration manual.
50
7.3 TECHNICAL PARAMETERS
SPECTRE CELLULAR ROUTER
Complies with standards
EN 301 511, v9.0.2,
UL CLASS I, DIV 2, GROUPS A, B, C, AND D
Temperature range
Function
Storage
-30o C to +60o C
-40o C to +85o C
Protection
IP20
Supply voltage
10 to 30 V DC Class 2 Power Supply Only
Consumption
Receive Mode
UMTS/HSDPA/EVDO
2.3 W
Dimensions
42x76x113 mm (DIN 35mm)
Weight
280 g
Antenna connector
SMA– 50 Ohm
SIM Card Interface
1.8V and 3.3V Mini-SIM Cards
User interface
ETH
PORT 2
Ethernet (10/100 Mbit/s)
Model Dependent
EN 301 908-1&2, v3.2.1,
ETSI EN 301 489-1 V1.8.1,
EN 60950-1:06 ed.2 + A11:09 + A1:10
Transmit: GPRS
Transmit:
USB
PORT 1
to 3.5 W (GPRS transmission)
to 5.5 W (UMTS/HSDPA/LTE transmission)
USB 2.0 type A host
Model Dependent
Table 23: General specifications
51
CELLULAR MODE
LTE parameters
Bit rate 100 Mbps (DL) / 50 Mbps (UL)
3GPP rel. 8 standard
Supported bandwidth: 5 Mhz, 10 Mhz, 20 Mhz
HSPA+ parameters
bit rate 21.1 Mbps/5,76 Mbps
Data compress 3GPP
UMTS parameters
PS bitrate – 384/384 kbps
W-CDMA FDD standard
GPRS parameters
bit rate 236 kbps/236kbps
MCS 1 to 9
Transmit power
UMTS/HSUPA/HSDPA/HSPA+ - (20dBm)
GSM1800/1900 - Class 1 (30dBm)
Supported channels
GSM/GPRS/EDGE: 850Mhz, 900Mhz, 1800Mhz, 1900Mhz
800Mhz, 850Mhz, 900Mhz,1900Mhz, 2100Mh
LTE: 800/900/1800/2100/2600 Mhz
32b ARM Microprocessor
Memory
512 Mb DDR SDRAM
1 Mb MRAM
Interface
Serial interface RS-232
USB 2.0 interface
Port IO
Input/Output
Binary input
reed contact
Binary output
120 mA/max. 30 V
3GPP rel. 7 standard
UE CAT. 1 to 6, 8, 10, 12, 14
CS bitrate – 64/64 kbps
GPRS multi-slot class 10, CS 1 to 4
EGPRS multi-slot class 10, CS 1 to 4,
EGSM900/GSM850 - Class 4 (33dBm)
UMTS/HSDPA/HSUPA/HSPA+:
Table 24: Cellular module specifications
128 Mb FLASH
Ethernet interface 10/100Mbit/s
Table 25: Processor specifications
with trigger level 1.3 up to
1.4 V
Table 26: I/O port specifications
52
WI-FI Specifications
Power supply
Internal
+3,3V
Environment
-15 .. +65 C
Storage temperature
-20 .. +85 C
Standards
Emission
EN 55022/B
Immunity
ETS 300 342
Safety
EN 60950
Isolation
EN 60747
WI-FI specifications
(802.11 b/g/n)
RX Sensitivity
11b, 11Mbps
(HT20) 11n, MSC7
-85 dBm
-62 dBm
TX Output
11b, 11Mbps
802.11n (HT20)
19 dBm
15 dBm
Internal Antenna Impedance
50 Ω
Frequency band
2,4GHz
11g, 54Mbps
(HT20) 11n, MSC7
-70 dBm
-66 dBm
power
11g, 54Mbps
802.11n (HT20)
Table 27: Wi-Fi specifications
16 dBm
15 dBm
53
SmartMesh IP 802.15.4e Radio Specifications
Parameter
Conditions
MIN
TYP
MAX
UNITS
Frequency Band
2,400
2,4835
GHz
Number of Channels
15
Channel Separation
5 MHz
Channel Clear Frequency
Where k = 11 to 25, as
802.4.15
2405 +
MHz
IEEE 802.15.4 Direct
Spectrum (DSSS)
Raw Data Rate
250
kbps
25 °C, 50% RH, +2dBi
above ground
Indoor
100 m
Outdoor
300 m
Packet Data Error Rate
(PER) = 1%
-93
dBm
Receiver Sensitivity
PER = 50%
-95
dBm
Output Power
Delivered to a 50 Ω load
High Calibration Setting
8 dBm
Low Calibration Setting
0 dBm
defined by IEEE
5*(k-11
Modulation
Range
Receiver Sensitivity
Sequence Spread
Omni-Directional
Antenna, Antenna 2 m
Table 28: SmartMesh IP 802.15.4e Radio Specifications
54
8.0 TROUBLESHOOTING
8.1 FAQ
Q. I have NAT enabled. My equipment is not connecting to the network
• The device's gateway has to be configured as the router.
Q. The router resets itself and the Ethernet connection fails.
• The router will not function without an antenna. Keep the antenna as far as possible from
the power supply.
Q. I can’t access the Web server over NAT.
• The remote http access of the router has to be disabled, the default server address has to be
your web server and the gateway of the web server has to be the IP of the router.
Q. PPP connection fails. (DAT LED off)
• Check signal power. If signal power is weak you will need a better antenna. If the neighboring
cells have a similar signal strength, you will need to use a directional antenna. For proper
operation, the signal levels have to be in the range from -50dBm to -90dBm. It is necessary to
set ping, which will check the connection and, in the case of failed ping, restart the
connection.
Q. PPP connection cannot be established. (DAT LED off)
• Recheck GPRS settings - APN, name, password and IP address.
• Try to enter PIN – verify if the SIM card has the PIN code set.
• In a private APN, switch the DNS server send off.
• Switch the system log on and observe where the error occurs.
Q. FTP doesn’t function.
• Router doesn’t support active FTP mode. It supports passive mode only.
Q. RS-232 doesn’t function.
• Verify that the router supports RS-232 communications. Also verify the RS-232
communication settings. To do so, open the router’s configuration menu via the web browser,
select the appropriate expansion port and verify the settings in the configuration menu.
Q. L2TP or IPSec isn’t establishing.
• Check the system log for error messages.
Q. I switched the router to offline mode by SMS message, but the router is in online mode after
restart.
• SMS messages do not change the router configuration. They remain in effect only until the
router is restarted.
55
9.0 CUSTOMER SUPPORT
Up to date information product information is on the website:
http://bb-smartsensing.com
For Technical Support:
Call 815-433-5100
MAINTENANCE:
Handle the SIM card carefully. Do not bend, scratch or expose the card to static electricity.
Do not clean the router with harsh chemicals, solvents or abrasive cleaners.
B&B Electronics hereby declares that the router described in this user’s guide fits all basic demands of
directive 1999/5/EC (R&TTE).
Router fits values of coefficient SAR defined by association ICNIRP and values of “About protection of
health before non-ionized radiation“.
Declaration of consistency was issued and may be viewed on the accompanying CD
or acquired from the manufacturer.
56
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