BBPOS WISEPOS4G Users Manual

Index Quick Start Guide

1100 2200 XXXX 5522

Member

Since

00

Valid

From

00/00

Valid

Thru

00/00

Cardholder Name

CREDIT CARD

Fig.1- Front View

Power button

LED indicator

Scan button

Fig. 2 - Back View

Magstripe
card reader

5MP camera
& ash

Speaker

Charging
contacts

Fig. 3 - Internal View

Magnetic head

Battery connector

IMPORTANT:
Push & slide to open the back cover of WisePOS™ 2.0 to insert the
rechargeable battery into the battery compartment, Micro SIM cards and
SAM cards to card slots properly, then lock the cover again for battery
charging via USB cable before use.

1 2

Micro SIM

card 1

Micro SIM

card 2

Step 2:

Please follow the instructions of app to login and input
amount to start the transaction process.

Account Login

Input Amount

$XX.00

WisePOS® 2.0

Android based mPOS device

www.bbpos.com

Micro USB
port

Earphone
jack

4 inches
LCD display

Secure
PIN pad

EMV card reader

Volume +/-

NFC card
reader

Mic

Function
Keys

Micro SIM
card slot 1

Micro SIM
card slot 2
(optional)

Battery
compartment

SAM card slot x 2

CAUTION:
Please don’t point or damage the internal components when the back housing is opened.
Any intentional damages may void the warranty and cause device malfunction.

Battery cover

Package Contents

Device X1
USB cable X1
Rechargeable battery X1
Quick start guide X1

SAM card

3 4

Battery

Step 1:

Download the ocial APP from APP Store.

Download

APP

Step 3:

Please follow the instructions to swipe,
insert or tap your payment card.

CREDIT CARD

Member

Since

1100 2200 XXXX 5522

00

Cardholder Name

Valid

From

00/00

Valid

Thru

00/00

Cautions & Important Notes

• Ensure to download the ocial APP from APP Store.

• Please fully charge your WisePOS™ 2.0 before use.

• Please ensure magstripe /EMV chip of the card is facing the right
direction when swiping or inserting card.

• Don’t drop, disassemble, tear, open, crush, bend, deform, puncture,
shred, microwave, incinerate, paint, or insert foreign object into the
device. Doing any of which will void the Warranty.

• Don’t immerse the device into water and place near washbasins or any
wet locations. Don’t spill any food or liquid on the device. Don’t attempt to
dry the device with external heat sources, such as microwave or hair dryer.

• Don’t use any corrosive solvent or water to clean the device.
Recommend using dry cloth to clean the surface only.

• Don’t use any sharp tools to point the internal components or
connectors, doing which may lead to malfunction and void the Warranty.

• Don’t try to disassemble the device to repair. Please contact your dealer
for repair and maintenance.

• Only suitable use for output DC 5V, 1000mA (max.) CE approval AC
adaptor, other electrical rating of AC adaptor is prohibited.

Product Specications

Functions • EMV chip card reader (ISO7816 compliant

• Triple track magnetic stripe card reader

• NFC card reader (EMV contactless, ISO 14443A/B)

• High speed 1D barcode scanner (optional)

• Secure PIN pad

• Over-the-air rmware update

• Over-the-air cryptographic-key loading
LED Indicator • Green light On - fully charged

• Green light Flashing - during transaction

• Red light On - battery charging

• Red light Flashing - Operating at low battery
Display 4” full color WVGA TN display, cap sense touch

Operation System Android 7.0
Processor MT6737
Memory & Storage 2GB RAM, 16GB Flash
Camera 5MP main camera with LED ash

class A, B, C card)

panel

Product Specications

Buttons 10 numerical buttons, enter button, cancel

Communication Bluetooth® 4.0, Micro USB (support OTG),
Interface WiFi, GPRS/3G/4G LTE, 3.5mm audio jack

Connectivity Dual mini SAM card, single or dual micro SIM card
Power & Battery Lithium polymer rechargeable battery

3000mAh, 3.8V
Charging Via Micro USB or charging contacts
Key Management DUKPT
Encryption Algorithm TDES
Swipe Speed 15cm - 100cm/sec
Battery Life Standby time: up to 185 hrs
Above 500 EMV transactions, or above 1000

Operating Temperature 0˚C - 45˚C (32˚F - 113˚F)
Operating Humidity Maximum 95%
Storage Temperature -20˚C - 55˚C (14˚F - 131˚F)
Storage Humidity Maximum 95%
Dimensions 70.5 x 155 x 17.8mm /

2.78 x 6.1 x 0.7inch (approx.)
Weight 240g / 8.1oz (approx.)
Certications* • PCI PTS POI v4.1 with SRED

• EMV Contact L1 & L2

• EMV Contactless L1

• VISA PayWave

• MasterCard PayPass

• AMEX Expresspay

• Discover Contactless D-PAS

• VISA Ready

• MasterCard TQM

• MasterCard Mobile POS

• Discover Network ZIP

• PBOC 3.0 L1 & L2

• QPBOC 3.0 L1 & L2

• FCC, CE, RoHS

• UnionPay QuickPass

button, power on/o button, volume +/­button, backspace button, three functional/hot
key buttons, barcode scan button

magnetic card swipe transactions, or above 400
EMV contactless transactions

Troubleshooting

Problems Recommendations

Device cannot
read your
card successfully

Device cannot
read your card
successfully
through NFC

Device has no
response

• Please check if the device has power when
operating and ensure devices are connected.

• Please check if the application instructs to swipe
or insert card.

• Please ensure there is no obstacle in the card slots.

• Please check if the magstripe or chip of the card is
facing the right direction when swiping or inserting
card.

• Please swipe or insert card with a more constant
speed.

• Please check if your card supports NFC payment.

• Please ensure that if your card is placed within 4
cm range on top of the NFC marking.

• Please take out your NFC payment card from
wallet or purse for payment to avoid any
interference.

• Please check if the rechargeable battery, SIM
cards and SAM cards are properly inserted.

• Please check if the device is fully charged.

• Please restart the device for retry.

FCC Caution Statements:

This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment o and on,
the user is encouraged to try to correct the interference by one of the
following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modications not expressly approved by the
party responsible for compliance could void the user's authority to
operate this equipment.

This transmitter must not be co-located or operating in conjunction with
any other antenna or transmitter.

This equipment complies with FCC RF radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed and
operated with a minimum distance of 20 centimetres between the
radiator and your body.

Specic Absorption Rate (SAR) information:

This WisePOS™ 2.0 meets the government's requirements for exposure to
radio waves. The guidelines are based on standards that were developed
by independent scientic organizations through periodic and thorough
evaluation of scientic studies. The standards include a substantial safety
margin designed to assure the safety of all persons regardless of age or
health.

FCC RF Exposure Information and Statement The SAR limit of USA (FCC) is

1.6W/kg averaged over one gram of tissue. Device types: WisePOS 2.0 (FCC

ID: 2AB7X-WISEPOS2) has also been tested against this SAR limit. This
device was tested for typical body-worn operations with the back of the
handset kept 10mm for body worn and 10mm for hotspot. To maintain
compliance with FCC RF exposure requirements, use accessories that
maintain a 10mm for body worn and 10mm for hotspot. The use of belt
clips, holsters and similar accessories should not contain metallic

components in its assembly. The use of accessories that do not satisfy
these requirements may not comply with FCC RF exposure requirements,
and should be avoided.

Body-worn Operation

This device was tested for typical body-worn operations. To comply with
RF exposure requirements, a minimum separation distance of 10mm for
body worn and 10mm for hotspot must be maintained between the user’s
body and the handset, including the antenna. Third-party belt-clips,
holsters, and similar accessories used by this device should not contain
any metallic components. Body-worn accessories that do not meet these
requirements may not comply with RF exposure requirements and should
be avoided. Use only the supplied or an approved antenna.

Caution

Risk of explosion if battery is replaced by an inccorect type.
Dispose of used batteries according to the instructions.

Need Help?

E: [e-mail] | T: [phone]

Room 1903-04, 19/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road,
Tsuen Wan, Hong Kong
www.bbpos.com

©2017 BBPOS Limited. All rights reserved. BBPOS and WisePOS™ are either trademark or registered
trademarks of BBPOS Limited. iOS is the trademark of Apple Inc. Android™ is a trademark of Google Inc.
Windows® is registered trademark of Microsoft Corporation in the United States and/or other countries.
The Bluetooth® word mark and logos are registered trademark owned by Bluetooth SIG, Inc. and any
use of such marks by BBPOS Limited is under license. Other trademarks and trade names are those of
their respective owners. All details are subject to change without prior notice.

Revise v.1 / 20171121