BBPOS WISEPAD2 User Manual

00 XXXX 5522

Valid

Thru

00/00

ALDSON

CARD

1100 2200 XXXX 5522

Member

Since

00

Valid

From

00/00

Valid

Thru

00/00

JIMMY DONALDSON

CREDIT CARD

Index & Accessories (Fig.1) Index & Accessories (Fig.1)

1100 2200 XXXX

Member

Since

00

Valid
From

00/00

Valid

Thru

00/00

Cardholder Na

CREDIT CARD

1100 2200 XXXX

Member

Since

00

Valid

From

00/00

Valid

Thru

00/00

Cardholder Na

CREDIT CARD

Quick Start Procedures

WisePad™ 2

mPOS Solution Combining NFC, MSR
and EMV Chip Reading Functions

Compatable with:

iOS, Android, Windows Phone 8, MS Windows

Quick Start Procedures

STEP 4

Select WisePad 2 in the Scanned Device List on your

smartphone/tablet. Then, your WisePad 2 will show the
Home Menu when the devices are paired.

**For rst time pairing, you need to follow the instructions to input
“PASSKEY” to complete pairing with your Android devices.

STEP 5

You can follow your application instruction

to start the transaction process, then
tap/swipe/insert the payment card and
input PIN (per request) to complete the
transaction.

**Remarks: If you pay via swiping card or inserting
EMV IC card, please ensure that the magstripe or
EMV chip of the card is facing the right direction. If
you pay by using NFC card, please ensure you tap
the NFC payment card within 4cm range on top of
the NFC marking.**

www.bbpos.com

Scanned

Device List

Lanyard hole

For magstripe
card reading
with LED indicator

LCD display

.JDSP 64# QPSU
GPS DIBSHJOH PQFSBUJPO

Secured PIN pad
for PIN input



CANCEL button

NFC Status Indicators

First LED ON

Ready for tapping card

First LED ON + “Beep”

~Beep~

Transaction completed

FRONT

For EMV card reading

with LED indicator

LEDs ON in ascenging order

Reading card information

First LED ashing

Standby mode

NFC LED indicators

LED indicator

Power on / Setting
Up and Down buttons

CLEAR & ENTER Buttons

4 LEDs ON + “Beep”

~Beep~

Card reading process

successfully completed

Error, please retry

~Beep~

~Beep~

Error, please retry

BACK

STEP 1

This device can support iOS (iOS 5.0 or above), Android

(Android 2.1 or above), Windows Phone 8 & MS Windows.

Download ocial application from app stores.

Reset button

APP

DOWNLOAD

SAM card slots

Package Contents

Device x 1
Lanyard x 1
USB cable x 1
Instruction Manual x 1

STEP 3

Press “ ” to enter the Setting Menu, then press “1”

for Bluetooth pairing.

Set Up Connection Set Up Connection

Fig. 1a

Fig. 2 - Connection Menu

STEP 1

Press and hold the Power On/O button to
turn on WisePad 2, then press “ ” to
conrm. (refer to Fig. 1a)

When “STANDBY .....” is shown, press “ ” or

“X” to enter the Setting Menu. (Fig. 1b)

Fig. 1b - Setting Menu

STEP 2 (refer to Fig. 3)

Choose connection method, press
“1” to connect via Bluetooth®
“2” to connect WIFI
“3” to connect

Fig. 3a - Bluetooth® Pairing

Fig. 3b - Passkey Screen

Fig. 3c - Home Menu

Fig. 3d - Connecting WiFi

Fig. 3e - Connecting GPRS

APP

DOWNLOAD

STEP 2

Turn on the device pairing function of your

smartphone/tablet. Then, press and hold
“ ” to turn on WisePad until “STANDBY”
displays on the LCD.

**Please ensure that Bluetooth® function of
your smartphone/tablet is ON before devices
pairing.

i. Bluetooth® connection

Enter the Bluetooth® pairing mode (Fig. 3a) after pressing “1”.

**For rst time pairing, you may need to input “PASSKEY” to complete
the pairing process with your Android devices. (Fig 3b)

After device is successfully paired, WisePad 2 will enter the
Home Menu (Fig. 3c).

ii. WiFi network connection

Enter the WiFi network connecting mode (Fig. 3d) after
pressing “2”.

After network is successfully connected, WisePad 2 will enter
the Home Menu (Fig. 3c).

iii. GPRS connection

Please ensure the SAM/SIM cards are properly inserted to
card slots before GPRS connection.

Enter the GPRS network connecting more (Fig. 3e) after
pressing “3”. After network is successfully connected,
WisePad 2 will enter the Home Menu (Fig. 3c).

Sales Operation Sales Operation

Fig. 4a - Input Transaction Amount

Fig. 4b - Input Tips Amount

Fig. 4c - Conrm Total Amount

Step 1
Input Amount

i. In the Home Menu (Fig. 3c), press “1” to enter

SALES page (Fig. 4a).

ii. Input transaction amount (Fig. 4a).

iii. Input tips amount (Fig. 4b) if any, then press

“ ” to conrm input.

iv. Total amount will be shown on display, press

“ ” to ACCEPT or “X” to DECLINE.

**If you need to cancel the transaction, please press “X” to
cancel. “DECLINE” will be shown on the display and back to
SALES page (Fig. 4a) for next transaction.

Fig. 5a - Choose Payment Method

Fig. 5b - Ready for swipe card

Fig. 5c - Ready for inserting card

Fig. 5d - Input PIN via PIN pad

Fig. 5e - Ready for tapping card

Step 2
Choose Payment Method

Please choose the required payment method to
complete the transaction process:

i. Press “1” to support swiping magnetic stripe

card (Fig. 5b). Follow instruction to swipe your
card.

ii. Press “2” to support inserting ICC card (Fig.

5c). If you are required to input PIN, please
input via secure PIN pad and press “ ” to
conrm.

iii. Press “3” to support tapping NFC card (Fig.

5d). Please ensure you tap the NFC payment
card within 4cm range on top of the NFC
marking. Success tapping will have beep
sound and LED indication.

Remarks: If you pay via swiping card or inserting EMV IC
card, please ensure that the magstripe or EMC chip of the
card is facing the right direction.

Troubleshooting Troubleshooting

Problems Recommendations

Device cannot be paired

Display turned o
automatically

Device lost the connection
with your smartphone or
tablet when the device is
auto-o.

• Please press & hold the power on/o button
to restart your device.

• Please check if you can nd the device’s “Serial
Number” (Shown on the back of device) in the
“Scanned Device List” of your smartphone or
tablet.

• The display may turn o after enter the “SLEEP
MODE” to save power. Please press and hold
the power on/o button to restart it.

• The device may be out of power, please use
the USB cable to recharge it, then retry.

• Please press and hold the power on/o button
to turn on the device again. The device will
automatically connect with your smartphone
or tablet again.

• The device may be at lower battery level,
please use the USB cable to recharge it, then
retry.

• Please ensure the device or smartphone/tablet
is within the reception range.

Problems Recommendations

Device cannot read your card
successfully through NFC
reading

Device cannot read your
card successfully

Device has no response

• Please check if your card supports NFC
payment.

• Please ensure if your card is placed within 4cm
range on top of the NFC marking.

• Please take out your NFC payment card from
wallet or purse for payment to avoid any
interference.

• Please check if the device has power when
operating and ensure devices are connected.

• Please check if the application instructs to
swipe or insert card.

• Please ensure that there is no obstacle in the
card slots.

• Please check if the magstripe or chip of the
card is facing the right direction when swiping
or inserting card.

• Please ensure your phone/tablet is supported
model for this device’s operation.

• Please swipe or insert card with a more
constant speed.

• Please use a paper clip to press the reset
button at the back for reboot.

Product Specications

Product Size 70mm (W) x 108mm (H) x 16.5mm(D)

Product Weight 105g

Power & Battery Lithium Polymer Rechargeable Battery 750mAH,

3.7V

Magstripe Card Reader Triple Track (Track 1, 2 & 3)

Swipe Speed 15cm/sec - 100cm/sec

LED indicator • Operating - green light ashing

• Low Battery Level - red light ashing

• Charging - red light on

• Fully charged - green light on

NFC LED Indicator • Connecting with POS terminal - First LED ashing

• Ready for NFC Reading - First LED on

• Success Reading - 4 LEDs on in ascending order

• Transaction Completed - 4 LEDs on with “BEEP”

• Errors - First LED ash with twice “BEEP”

• Power o - All LEDs o

Communication Interface Bluetooth® v2.1, Bluetooth® v4.0 (iOS)*, USB,
WiFi or GPRS (optional with SAM/SIM cards)

Operating Temperature 0°C - 45°C (32°F - 113°F)

Operating Humidity Max 95%

Storage Temperature -10°C - 55°C (14°F - 131°F)

Storage Humidity Max 95%

*Support only by iPhone 5 or later, iPad 3 or later, iPad Mini or later, iPod Touch 5th generation or later.

LCD Message Details

WisePad 2 Message Description

BBPOS WisePad 2 opening screen
STANDBY Waiting for connection via Bluetooth®, WiFi or

BLUETOOTH ON Bluetooth® is turned on and pairing with

PAIRING NOW .... smartphone or tablet.

CONNECTING NETWORK .... WiFi or GPRS network is connecting

PROCESSING Transaction is processing
INPUT PIN Enter PIN
INCORRECT PIN Incorrect PIN input, please retry
COMPLETED Transaction is completed
CANCELLATION Transaction is cancelled
TERMINATE Transaction result is terminated
DECLINED Transaction result is declined
MSR SUCCESS Succeeds to swipe card
MSR FAIL Fails to swipe card
NO ICC No ICC card is inserted/detected
NO RESPONSE Time out message for no card is inserted or swiped
INSERT CARD Remind to insert ICC card
SWIPE CARD Remind to insert ICC card
NFC Remind to tap card
ACCEPTED Transaction result is success
POWER OFF? Conrm or decline to turn o the WisePad 2

GPRS network. WisePad 2 enters “SLEEP MODE”
if no operation for 5 minutes

CAUTION & IMPORTANT NOTES

• Ensure to turn on the Bluetooth® function of your smartphone or tablet before use.

• Please fully charge your WisePad 2 before use.

• Please ensure that you have chosen the desired “Pairing” method of WisePad 2 before
to start the connection process.

• Please ensure magstripe /EMV chip of the card is facing the right direction when swiping
or inserting card.

• Don’t drop, disassemble, tear, open, crush, bend, deform, puncture, shred, microwave,
incinerate, paint, or insert foregin object into the device. Doing any of which will void the Warranty.

• Don’t immerse the device into water and place near washbasins or any wet locations. Don’t spill
any food or liquid on the device. Don’t attempt to dry the device with external heat sources, such
as microwave or hair dryer.

• Don’t use any corrosive solvent or water to clean the device. Recommend using dry cloth to clean

the surface only.

• Don’t use any sharp tools to point the internal components or connectors, doing which may lead to
malfunction and void the Warranty.

• Don’t try to disassemble the device to repair. Please contact your dealer for repair and maintenance.

5IJT FRVJQNFOU DPNQMJFT XJUI '$$ SBEJBUJPO FYQPTVSF MJNJUT TFU GPSUI GPS BO VODPOUSPMMFE
FOWJSPONFOU &OE VTFSN VTUGPMMP X UIF TQFDJGJD PQFSBUJO H JOTUSVDUJPOT GPS TBUJTG ZJOH
3' FYQPTVSF DPNQMJBODF 5IJT USBOTNJUUFS NVTU OPU CF DPMPDBUFE PS PQFSBUJOH JO DPOKVODUJPO
XJUI B OZ PUIFS BOUFOOB PS USBOTNJUUFS 5IF NPCJMF EFWJDF JT EFTJHOFE UP NFFU UIF SFRVJSFNFOUT
GPS FYQPTVSF UP SBEJP XBWFT FTUBCMJTI FE CZ UIF 'FEFSBM $PNNVOJDBUJPOT $PNNJTTJPO 64"
5IFTF SFRVJSFNFOUT TF U B 4" 3 MJNJU PG  8 LH BWFSBHFE PWFS POF HSBN PG UJTTVF
5IF IJHIFTU 4"3 WBMVF SFQPSUFE VOEFS UIJT TUBOEBSE EVSJOH QSPEVDUDFSUJGJDBUJPO GPS VTF
XIFO QSPQ FSMZ XPSO PO UIF CPEZ JT  8LH

'PS CPEZ PQFSBUJPO UIJT EFWJDF IBT CFFO UFTUFE BOE NFFUT '$$ 3' FYQPTVSF HVJEFMJOFT
XIFOVTFE XJUIBOZ BDDFTTPSZ UIBU DPOUBJOT OP NFUBM BOE UIBU QPTJUJPOT B NJOJNVN PG NN
GSPN UIF CPEZ 6TF PG PUIFSBDDFTTPSJFT NBZ OPU FOTVSF DPNQMJBODF XJUI '$$ 3' FYQPTVSF
HVJEFMJOFT



FCC Caution Statements:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.

Need Help?

E: [e-mail] | T: [phone]

Room 1602, 16/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road, Tsuen Wan, Hong Kong
www.bbpos.com

©2015 BBPOS Limited. All rights reserved. BBPOS and WisePad are either trademark or registered trademarks of BBPOS Limited.
IOS is the trademark of Apple Inc. Android™ is a trademark of Google Inc. Windows® is registered trademark of Microsoft
Corporation in the United States and/or other countries. The Bluetooth® word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc. and any use of such marks by BBPOS Limited is under license. Other trademarks and trade names
are those of their respective owners. All details are subject to change without prior notice.