B&B Electronics UEC100M-4 User Manual

USB Extender
Model UEC100M/4
707 Dayton Road -- P.O. Box 1040 -- Ottawa, IL 61350 USA
Phone (815) 433-5100 -- General Fax (815) 433-5105 Phone (815) 433-5100 -- General Fax (815) 433-5105
Website: www.bb-elec.com
e-mail: orders@bb-elec.com
Sales
Technical Support e-mail: support@bb.elec.com
European Headquarters
Westlink Commercial Park -- Oranmore, Co. Galway, Ireland
Phone +353 91-792444 -- Fax +353 91-792445
Website: www.bb-europe.com
Sales e-mail: sales@bb-europe.com
Technical Support
Manual Documentation Number: UEC100M/4-2305
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commer cial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www .bb-europe.com
B&B Electronics Mfg. Co. Inc. -- June 2005
--
(815) 433-5109
Fax
-- Fax (815) 433-5104
B&B Electronics
e-mail: support@bb-europe.com
Manual Documentation Number: UEC100M/4-2305
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commerc ial Park – Oranmore, Galway, Ireland – Ph +353 91- 792444 – Fax +353 91-792445 – www.bb-europe .com
Thank you for purchasing the Ulinx Extender. Please
read this guide thoroughly before installation.
This document applies to Part Numbers: UEC100M/4, UEC100M/4-EU and UEC100M/4-UK.
FCC Radio Frequency Interference Statement Warning
The Ulinx Extender has been tested and found compliant with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when installed and operated in a commercial environment. The Ulinx Extender generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with this user guide, may cause harmful interference to radio communications. Operation of the Ulinx Extender in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
CE Statement
Conforms with European Standard EN 55022/A1 Class A, and EN 50082-1 (IEC 801-2, IEC 801-3, IEC 801-4)
IC Statement
This Class A digital apparatus complies with Canadian ICES-003.
Manual Documentation Number: UEC100M/4-2305
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commer cial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www .bb-europe.com
Manual Documentation Number: UEC100M/4-2305
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commerc ial Park – Oranmore, Galway, Ireland – Ph +353 91- 792444 – Fax +353 91-792445 – www.bb-europe .com
Table of Contents
NTRODUCTION
I
...........................................................................................1
ULINX EXTENDER PRODUCT CONTENTS .....................................................1
BOUT THE ULINX EXTENDER
A
EFORE YOU BEGIN
B
....................................................................................5
....................................................................2
INSTALLING THE LOCAL UNIT.....................................................................5
NSTALLING THE REMOTE UNIT
I
ONNECTING THE LOCAL UNIT TO THE REMOTE UNIT
C
HECKING THE INSTALLATION
C
.................................................................. 5
...............................6
....................................................................6
CONNECTING A USB DEVICE......................................................................7
ROUBLESHOOTING
T
PECIFICATIONS
S
....................................................................................8
........................................................................................11
CONTACTING TECHNICAL SUPPORT ..........................................................12
Manual Documentation Number: UEC100M/4-2305 i
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commer cial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www .bb-europe.com
ii
Manual Documentation Number: UEC100M/4-2305
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commerc ial Park – Oranmore, Galway, Ireland – Ph +353 91- 792444 – Fax +353 91-792445 – www.bb-europe .com
Introduction
This manual is intended to assist IT professionals install the Ulinx Extender model . The instructions in this guide assume a general knowledge of computer installation procedures, familiarity with cabling requirements, and some understanding of USB devices.
NOTE:
Notes give additional information that could make installation
easier.
Ulinx Extender Product Contents
When you open your Ulinx Extender for the first time you should find the following items:
Ulinx Extender User Guide
Local Unit
Remote Unit
AC power adapter
USB cable (2m long) To complete the installation, you will also require the following items that are not included with the product:
USB compatible computer
USB device
Category 5 Unshielded Twisted Pair (UTP) cable with two RJ45
connectors (if using surface cabling),
OR,
Category 5 UTP cabling with two information outlets and two
Category 5 UTP patch cords with RJ45 connectors (if using
premise cabling)
NOTE: The maximum length of the Category 5 UTP cable, including
patch cords, must not exceed 100m.
About the Ulinx Extender
The Ulinx Extender breaks the five-meter distance barrier for the connection of USB peripheral devices and allows users to enjoy the benefits of USB technology beyond the desktop. With the Ulinx Extender, USB devices can be located up to 100 meters from the host computer. In addition, the Ulinx Extender can supply power to remote low-power or high-power USB devices. The Ulinx Extender is composed of two individual units, the Local Unit and the Remote Unit.
The Local Unit
The Local Unit connects to the host computer using a conventional USB cable. Depending on your needs, it also connects to a power outlet through an AC power adapter.
Front View
3
2
5
6
4
Link Port (RJ45)
4
5
Power LED
Power connector
6
1
Host LED
2
Host Port (USB Type B)
Link LED
3
1
Manual Documentation Number: UEC100M/4-2305 1
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commer cial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www .bb-europe.com
:
The power adapter for the Ulinx Extender can be connected to
NOTE
either the Local Unit or to the Remote Unit, as convenient. With the Ulinx Extender UEC100M/4, the location of the power adapter also depends on whether you are connecting high-power or low­power USB devices. (See Power Handling on page 4).
2
Manual Documentation Number: UEC100M/4-2305
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commerc ial Park – Oranmore, Galway, Ireland – Ph +353 91- 792444 – Fax +353 91-792445 – www.bb-europe .com
The Remote Unit
The Remote Unit connects to the USB device using a conventional USB cable. Depending on your needs, it also connects to a power outlet through an AC power adapter. The Remote Unit of the UEC100M/4 allows you to connect up to four USB devices.
Link LED
1
Link Port (RJ45)
2
Power LED
3
Power connector
4
Front View Rear View
1
3
4
2
Device LED(s)
5
Device Port(s) (USB Type
6
A)
5
6
Network Cabling
The Local Unit and Remote Unit are interconnected by up to 100 meters of Category 5 Unshielded Twisted Pair (UTP) cabling. The UTP cabling must have a straight-through conductor configuration, with no crossovers, and must be terminated with 8-conductor RJ45 connectors at both ends.
Local
Unit
USB
computer
NOTE:
cable
Category 5 UTP cabling is the standard data communications
Category 5 cable
AC power adapter
cable installed in most commercial and some residential buildings.
Remote
Unit
USB
cable(s)
USB
device(s)
USB Cables
USB cables have two distinct connectors. The Type A connector is used to connect the cable from a USB device to the Type A port on a computer or hub. The Type B connector is used to attach the USB cable to a USB device.
USB Type A
port
USB Type A
connector
USB Type B
port
USB Type B
connector
Power Handling
Some USB devices are powered directly from the USB and do not require individual power supplies. These devices are called bus-powered devices. The Ulinx Extender can provide power to these devices so they can be operated remotely. Bus-powered devices are further divided into low-power and high-power categories. Low-power devices are allowed to draw up to 100 mA from the USB. Typical examples include mice, joysticks, and keyboards without hubs. High-power devices are allowed to draw up to 500 mA from the USB. Typical examples include cameras and keyboards with hubs. To determine if a device is high-power or low-power, consult the user documentation for the device. The Ulinx Extender UEC100M/4 can supply power to both low-power and high-power devices when configured as follows:
To operate up to four low-power devices, connect the power adapter to the Local Unit or the Remote Unit, as convenient.
To operate up to four high-power devices, connect the power adapter to the Remote Unit.
NOTE: Devices with their own power source are usually considered to be
low-power devices from a USB perspective.
Compatibility
The Ulinx Extender complies with USB 1.1 specifications governing the design of full speed USB devices. However, B&B Electronics does not guarantee that all full speed USB devices are compatible with the Ulinx Extender UEC100M/4.
Manual Documentation Number: UEC100M/4-2305 3
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commer cial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www .bb-europe.com
Manual Documentation Number: UEC100M/4-2305
4
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commerc ial Park – Oranmore, Galway, Ireland – Ph +353 91- 792444 – Fax +353 91-792445 – www.bb-europe .com
Before You Begin
Before you can install the Ulinx Extender, you need to prepare your site.
1. Determine where the host computer is to be located and set up the computer.
2. Determine where you want to locate the USB device(s).
3. Decide whether the power adapter is to be connected to the Local Unit or the Remote Unit (see the discussion of power handling on page 4).
4. If you are using surface cabling, ensure you have enough Category 5 UTP cabling to connect the two locations.
OR
If you are using premise cabling, ensure Category 5 UTP cabling
is installed between the two locations, with Category 5 information outlets located near both the computer and the USB device.
Connecting the Local Unit to the Remote Unit
NOTE:
To ensure proper operation, we recommend that only Category 5 or better, Unshielded Twisted Pair (UTP) cabling be used to connect the Local Unit to the Remote Unit. The UTP cabling must have a straight-through conductor configuration with no crossovers, and must be terminated with 8-conductor RJ45 connectors at both ends.
With Surface Cabling
1. Plug one end of the Category 5 UTP cabling (not included) into the Link port on the Local Unit.
2. Plug the other end of the Category 5 UTP cabling into the Link port on the Remote Unit.
Installing the Local Unit
1. Place the Local Unit near the host computer.
2. If the power adapter is to be located with the Local Unit:
a) Plug the power adapter into a suitable AC outlet.
b) Connect the power adapter to the Local Unit.
3. Plug the Type B connector on the USB cable (included) into the Host port on the Local Unit.
4. Plug the Type A connector on the USB cable into the USB port on the computer.
Installing the Remote Unit
1. Place the Remote Unit near the USB device(s).
2. If the power adapter is to be located with the Remote Unit:
a) Plug the power adapter into a suitable AC outlet.
b) Connect the power adapter to the Remote Unit.
With Premise Cabling
1. Plug one end of a Category 5 patch cord (not included) into the Link port on the Local Unit.
2. Plug the other end of the patch cord into the Category 5 information outlet near the host computer.
3. Plug one end of the second Category 5 patch cord (not included) into the Link port on the Remote Unit.
4. Plug the other end of the second patch cord into the Category 5 information outlet near the USB device.
NOTE: The maximum length of the Category 5 UTP cable, including
patch cords, must not exceed 100 meters.
Checking the Installation
1. Check that the Power LEDs on the Local Unit and Remote Unit are both on.
2. Check that the Link LEDs on the Local Unit and Remote Unit are both on.
3. Check that the Host LED on the Local Unit is on.
4. On the host PC, open the Device Manager applet. Expand the entry for Universal Serial Bus controllers by clicking the + sign. If the Ulinx Extender has been installed correctly you should find it listed as a Generic USB Hub.
Manual Documentation Number: UEC100M/4-2305 5
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commer cial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www .bb-europe.com
6
Manual Documentation Number: UEC100M/4-2305
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commerc ial Park – Oranmore, Galway, Ireland – Ph +353 91- 792444 – Fax +353 91-792445 – www.bb-europe .com
Connecting a USB Device
1. Install any software required to operate the USB device(s). Refer to the documentation for the device(s), as required.
2. Connect the USB device to the Device port on the Remote Unit.
3. Check that the Device LED on the Remote Unit is on.
Troubleshooting
The following table provides troubleshooting help. The topics are arranged in the order in which they should be executed in most situations. If you are unable to resolve the problem after following these instructions, please contact technical support for further assistance (see page 12).
Symptoms/Cause
Remedy
All LEDs on Local Unit and Remote Unit are off.
Cause:
The Ulinx Extender is not receiving power from the adapter
Power LED on one unit is on, power LED on other unit is off.
Cause:
There is no connection between the Local Unit and Remote Unit.
Link LEDs on Local Unit and Remote Unit are off.
Cause:
There is no connection between the Local Unit and Remote Unit.
USB Hub Power Exceeded
displayed by the computer.
Cause:
The USB device connected to the Remote Unit is a high-power device and the power adapter is connected to the Local Unit
message is
1. Ensure that the power adapter is connected to the Local Unit or Remote Unit
2. Check that the adapter is connected to a live source of electrical power
1. Ensure that a Category 5 UTP cable with straight-through conductors is connected between the Local Unit and Remote Unit.
2. Connect a short Category 5 patch cord between the Local Unit and Remote Unit. Recheck the operation of the system.
3. Ensure that a Category 5 UTP cable with straight-through conductors is connected between the Local Unit and Remote Unit.
4. Connect a short Category 5 patch cord between the Local Unit and Remote Unit. Recheck the operation of the system.
5. Move the power adapter from the Local Unit to the Remote Unit.
Manual Documentation Number: UEC100M/4-2305 7
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commer cial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www .bb-europe.com
Manual Documentation Number: UEC100M/4-2305
8
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commerc ial Park – Oranmore, Galway, Ireland – Ph +353 91- 792444 – Fax +353 91-792445 – www.bb-europe .com
Symptoms/Cause Remedy
Link LED on Local Unit is on; Host LED on Local Unit is off.
Cause:
a) The computer is not
functioning.
b) The Local Unit is not
connected to the computer.
c) The computer does not
support USB hubs.
d) The Ulinx Extender is
malfunctioning.
A device is connected to Remote Unit and the corresponding Device LED is off
Cause:
a) The USB device is
malfunctioning.
b) The computer does not
recognise the USB device.
c) The application software
for the device is not operating.
d) The Ulinx Extender is
malfunctioning.
1. Disconnect all USB devices from the Remote Unit.
2. Disconnect the Local Unit from the computer.
3. Disconnect and then reconnect the power adapter to the Ulinx Extender.
4. Reconnect the Local Unit to the computer.
5. In the Universal Serial Bus controllers section of Device Manager, check that the Ulinx Extender is recognised as a “Generic USB Hub”.
6. If the Ulinx Extender is not recognised, contact technical support for assistance.
1. Disconnect the Ulinx Extender from the computer.
2. Connect the USB device directly to the USB port on the computer.
3. If the device does not operate properly, consult the user documentation for the device.
4. If the device operates properly when directly connected to the computer, connect another device (of a different type) to the Ulinx Extender. Connect the Ulinx Extender to the computer.
5. If the second device does not operate, the Ulinx Extender may be malfunctioning. Contact technical support for assistance.
6. If the second device does operate properly, the first device may not be compatible with the Ulinx Extender. Contact technical support for assistance.
Symptoms/Cause Remedy
All LEDs on both the Local Unit and Remote Unit are on but the device does not operate correctly
Cause:
a) The USB device is
malfunctioning.
b) The computer does not
recognise the USB device.
c) The application software
for the device is not operating.
d) The Ulinx Extender is
malfunctioning.
1. Disconnect the Ulinx Extender from the computer.
2. Connect the USB device directly to the USB port on the computer.
3. If the device does not operate properly, consult the user documentation for the device.
4. If the device operates properly when directly connected to the computer, connect another device (of a different type) to the Ulinx Extender. Connect the Ulinx Extender to the computer.
5. If the second device does not operate, the Ulinx Extender may be malfunctioning. Contact technical support for assistance.
6. If the second device does operate properly, the first device may not be compatible with the Ulinx Extender. Contact technical support for assistance.
Manual Documentation Number: UEC100M/4-2305 9
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commer cial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www .bb-europe.com
10
Manual Documentation Number: UEC100M/4-2305
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commerc ial Park – Oranmore, Galway, Ireland – Ph +353 91- 792444 – Fax +353 91-792445 – www.bb-europe .com
Specifications
Range (over Category 5 UTP cable)
USB device support Full speed devices (12 Mb/s)
USB hub support Any single chain can include four USB hubs and
Power available to USB device at Remote Unit (Ulinx Extender UEC100M/4)
USB cable 2 meters (6.6 ft)
Local Unit connector (upstream)
Local Unit connector (downstream)
Remote Unit connector (upstream)
Remote Unit connector (downstream)
Local Unit dimensions 10.7 x 8.4 x 3.4 cm
Local Unit weight 0.3 kg (0.6 lb)
Remote Unit dimensions
Remote Unit weight 0.3 kg (0.6 lb)
Total system shipping weight
Temperature range 4°C to 40°C
Regulatory testing FCC, CE Class A
100 meters (330 ft)
Low speed devices (1.5 Mb/s)
one Ulinx Extender UEC100M/4, in any order.
4 x 100 mA (when powered at Local Unit) 4 x 500 mA (when powered at Remote Unit)
1 x USB Type B
1 x RJ45
1 x RJ45
4 x USB Type A
4.3 x 3.4 x 1.4 in
10.7 x 8.4 x 3.4 cm
4.3 x 3.4 x 1.4 in
1.1 kg (2.4 lb)
Contacting Technical Support
If you require technical assistance, send an e-mail message to: support@bb-elec.com To help us serve you better, please include the following information with your technical support request:
Description of the problem
Host computer make and model
Type of operating system installed (e.g. Win98, Mac OS X, etc.)
Part number and serial number of the Local Unit and the Remote
Unit
Make and model of any USB device attached to the Ulinx Extender
Description of the installation
Manual Documentation Number: UEC100M/4-2305 11
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commer cial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www .bb-europe.com
12
Manual Documentation Number: UEC100M/4-2305
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433- 5104 – www.bb-elec.com
B&B Electronics – Westlink Commerc ial Park – Oranmore, Galway, Ireland – Ph +353 91- 792444 – Fax +353 91-792445 – www.bb-europe .com
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