© Baxi Heating UK Ltd 2008
User Guide and
Important Warranty Information
Please keep these instructions in a safe place.
If you move house, please hand them over to the next occupier
Promax
15/2,24/2 & 30
HE Plus
Condensing
Central Heating Boiler
You can rely on
2
© Baxi Heating UK Ltd 2008
Natural Gas
Potterton Promax 15/2 HE Plus
G.C.No41 605 52
Potterton Promax 24/2 HE Plus
G.C.No41 601 17
Potterton Promax 30 HE Plus
G.C.No41 601 22
This product has an energy rating (A) on a scale of A to G.
For more information see www.boilers.org.uk. This is a certification mark.
© Baxi Heating UK Ltd 2008 All rights reserved. No part of this publication may
be reproduced or transmitted in any form or by any means, or stored in any
retrieval system of any nature (including in any database), in each case whether
electronic, mechanical, recording or otherwise, without the prior written
permission of the copyright owner, except for permitted fair dealing under
Copyrights, Designs and Patents Act 1988.
Applications for the copyright owner’s permission to reproduce or make other
use of any part of this publication should be made, giving details of the proposed
use, to the following address:
The Company Secretary, Baxi Heating UK Ltd, The Wyvern Business Park,
Stanier Way, Derby, DE21 6BF.
Full acknowledgement of author and source must be given.
WARNING: Any person who does any unauthorised act in relation to a
copyright work may be liable to criminal prosecution and civil claims for damages.
Baxi Heating UK Ltd is a
BS-EN ISO 9001 Accredited Company
The code of practice for the installation,
commissioning & servicing of central
heating systems.
“Potterton” supports
1.0 Operating the Boiler 3
2.0 Troubleshooting 4
3.0 Clearances 6
4.0 Care of the Boiler 7
5.0 Legislation 8
6.0 Notes 9
7.0 Emergency 11
8.0 Warranty & Service 12
Section Page
Contents
1.0 Operating the Boiler
3
© Baxi Heating UK Ltd 2008
1.1 In Operation
The Potterton Promax HE Plus is a range of high efficiency
condensing boilers.
In common with other condensing boilers its exceptional
efficiency means the flue gases are cooled to such an extent
that steam is often visible at the outside flue terminal.
The amount produced depends on system design, product use
and outside air temperature but it is not harmful to the
individual or the working of the boiler in any way.
Other Controls
A Potterton Electronic Programmer or other type of clock
should have been fitted in your system, together with heating
and hot water controls. Full instructions on the use of these
controls will have been supplied with them.
1.2 To Light
1. Ensure that the main gas and electricity supplies to the boiler
are ON.
2. The fan will start to run and after a short period the ignition
spark will commence. Sparking will continue until the flame is
established then stop automatically. Check that a flame is
visible through the sight glass.
Sight Glass
2.0 Troubleshooting
4
© Baxi Heating UK Ltd 2008
Boiler not working
START
Make sure the gas
supply is turned ON
and check if other
gas appliances are
operating (e.g. fire,
cooker).
NO
If no gas, consult
your supplier.
Is there electricity to the
boiler ?
Check electrical supply to
boiler is switched on.
NO
YES
Ignition Spark will commence
Boiler operating
satisfactorily.
NO
YES
YES
YES
Boiler fails to light ?
YES
Press the Reset Button
If boiler will not light.
CONTACT YOUR
INSTALLER OR
SERVICE
ENGINEER.
Boiler flame established
(Check that a flame is visible
through the sight glass)
Sight Glass
YES
Reset Button