Page 1
User Manual for your
BYHI615
60 cm Touch control
induction zone hob
NOTE: This User Instruction Manual contains important
information, including safety & installation points, which will
enable you to get the most out of your appliance. Please keep it
in a safe place so that it is easily available for future reference; for
you or any person not familiar with the operation of the appliance.
JW 10/05/12
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Contents
Environmental note 3
Important safety information 4 – 7
Specifications 8 – 10
Product and aperture dimensions 8
Product specifications 8
Electrical details 9
Ceramic hob surface layout 9
Control panel layout 10
Using the ceramic hob 10 - 19
Before first use 10
Touch controls 11
Switching the hob on 11
Switching on a zone and setting a power level 12
Power levels 13
Switching off a zone 13 - 14
Switching the hob off 14
Residual heat indicator 14
Pan sensor 14 - 15
Cookware that is suitable for an induction hob 15
The hob timer (minute minder) 15 – 16
The hob timer (linked to a cooking zone) 16 - 17
Locking the hob top 18
Safety cut-off 18
High temperature protection 18
Hob guidelines 19
Cleaning and maintenance 20 - 21
Cleaning the ceramic hob top 20
After each use 20
Cleaning table 20 - 21
Using a ceramic hob scraper 21
Using a specialist ceramic hob cleaner 21
Installation 22 - 27
Positioning 22 - 23
Unpacking the appliance 23
Installing the appliance 24– 25
Electrical connection 25 - 26
Connecting the mains supply cable 26
Replacing the mains supply cable 27
My appliance isn’t working correctly 27 - 30
Error codes 29
Contact details 32
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Environmental note
o The packaging materials that the manufacturer uses are
environmentally friendly and can be recycled.
o Please discard
environment.
all packaging material with due regard for the
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Important safety information
Your safety is of the utmost importance to us. Please
make sure that you read this instruction booklet before
attempting to install or use the appliance. If you are
unsure of any of the information contained in this
ooklet, please contact the Advice Line.
b
General Information
This appliance is designed for domestic houso
the cooking and frying of domestic foodstuffs.
o IMPORTANT: The adjacent furniture and all materials used in
the installation must be able to withstand a minimum
temperature of 85°C above the
room it is located in, whilst in use.
o Certain types of vinyl or laminate kitchen furniture are
particularly prone to heat damage or di
temperatures below the guidelines given above.
o Any damage caused by the appliance being installed in
contravention
the owner.
o Your new appliance is guaranteed against electrical or
mechanical defects, subject to certain exclusions that are noted
in the Conditions Of G
your statutory rights.
o The use of this appliance for any other purpose or in any other
environment without the express agreement o
will invalidate any warranty or liability claim.
o You shou
surface.
o No modificatio
manufacturer.
o You should not store or place flammable or highly flammable
liquids/materials on top of or near the appliance. Items made
from aluminium, plastic or plastic film should also be
from the appliance, as they may fuse to the surface.
o Repairs
agent.
may only be carried out by an authorised service
of this temperature limit, will be the liability of
uarantee. The foregoing does not affect
ld not use this appliance to store items on or as a work
ns to the appliance are permitted by the
ambient temperature of the
ehold use and for
scolouration at
f the manufacturer
kept away
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Child Safety
o We strongly recommend that babies and young children are
prevented from being near t
touch the appliance at any time. During and after use, all
surfaces will be hot.
o If it is nece
ssary for younger family members to be in the
kitchen, please ensure that they are kept under close supervision
at all times.
o Older children should only be allowed to utilise the appliance
when super
vised.
General Safety
The appliance should only be installed and connected by a
o
suitably qualified person.
o Care should
be taken to ensure that the units and work surfaces
that you build the appliance into, meet with the relevant
standards.
o If you notice any scratches, splits or cracks in the ceramic glass,
you should imme
diately switch off the appliance and disconnect
it from your mains supply. Otherwise there is the risk of electric
shock o
ccurring.
During use
Any film or stickers that are present on the hob surface when it
o
is delivered should be removed before use.
o Care should be taken when utilising the appliance, otherwise
there is a risk of burns being caused.
o You should
not allow the electrical connection cables to come
into contact with the hob surface when it is hot or any hot
cookware.
o If fat and oil overheats,
then it can ignite extremely quickly. For
this reason, when cooking with fat and oil the appliance should
not be left unattended.
o Make sure that all of the cooking zones are switched off after
use.
o the appliance and not allowed to
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o IMPORTANT: This ceramic induction hob fully complies
with current legislation regarding electro-magnetic
interference and i
s designed not to interfere with other
electronic appliances providing these comply with the
same legislation.
o As the hob generates magnetic fields in its immediate
vicinity, pacemakers and active heart implants must be
designed to comply with relevant regulations. If in doubt,
you should consult the manufacturer of your
device or
your doctor. In this respect, the manufacturer can only
guarantee the conformity of our own product.
o If an object ma
de of metal, (e.g. saucepan lid, knife, fork
or spoon) is placed on a cooking zone that is switched on,
n get hot.
it ca
Cleaning
o Cleaning of the hob should be carried out on a regular basis.
o IMPORTANT: Before attempting to clean the appliance, it
should be disconnected from the mains and allowed to cool.
Great care should be taken whilst using this appliance and when
o
following the cleaning procedure.
o You should not use a steam jet or any other high pressure
cleaning
Installation
The manufacturer declines any resp
amage, to person or property, as a result of improper use or
d
correct installation of this appliance.
in
equipment to clean the appliance.
This appliance must be correctly installed by a
suitably qualified person, strictly in accordance
with the ma
he specific section of this booklet that refers to
t
nufacturer’s instructions. Please see
installation.
onsibility for injury or
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Declaration of conformity
Th Directives:
is appliance complies with the following European
-2006/95/CE Gene
-1935/2004/CE 90/128/EEC This appliance
ontact with food
c
ral regulations / Low tension
is suitable to come in
-2004/108/CE Electromagnetic compatibility
o The manufacturer declares that the hob is built using certified
materials and requires the appliance to be installed
accordance with the standards currently in force. This appliance
must be used by a trained person
for domestic purposes only.
To avoid damaging your appliance
o The ceramic glass can be damaged by objects falling onto it.
o The ceramic glass edge can be damaged by knocks from
cookware.
Cast iron and cast aluminium cookware with damaged bases
o
may scratch the ceramic surface if they are dragged across it.
o Pans should be lifted on and off the hob surface and not
dragged.
o Cooking zones should not be switched on without cookware
placed on it. Also the cookware should not be empty.
o Food or liquid that has high sugar content may damage the hob
top, if it comes into contact with the ceramic hob
surface. Any
spillages should be wiped up immediately, however this may not
prevent the hob surface from becoming damaged.
in
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pecifications S
Product dimensions: Aperture dimensions:
Depth: 520 mm Depth: 495 mm
idth: 590 mm Width: 565 mm W
Height: 60 mm
Height: 110 mm
Product specifications:
Øo 2 x 2.00 kW induction zones (
180 mm)
o 2 x 1.50 kW
induction zones (Ø
180 mm)
o Front touch control operation
o Safety lock
ual heat indicators o 4 individual resid
o 4 independent induction gen
erators
imer o Electronic t
o Pan compa
tibility detection
o Frameless
Standard accessories
o Ceramic hob scraper
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Electrical details
Rated Voltage:
Supply Connection: 30 A (do
220 - 240 Vac 50 / 60 Hz
uble pole switched fused
outlet with 3mm contact gap)
ax Rated Inputs: 7.00 kW
M
Mains Supply Lead: 3 core x 6 mm² (not supplied)
For future reference please record the following information which can
be found on the rating plate and the date of purchase which can be
found on your sales invoice. The rating plate of yo
e underneath of the appliance. Therefore it is a good idea to record
th
this information before you install your ap
pliance.
ur hob is located on
Model Number ……………………………….
Serial Number ……………………………….
ate of Purchase ……………………………….
D
eramic h
C ob surface layout
1) 1.50 kW induction zone (Ø 180 mm)
2) 2.00 kW induction zone (Ø 180 mm)
3) 1.50 kW indu
4) 2.00 kW induc
ction zone (Ø 180 mm)
tion zone (Ø 180 mm)
5) Hob surface
) Control panel
6
) ON / OFF power
7
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ontr
C ol panel layout
1) Cooking zone select
2) Plus and minus bu
3) Safety lock bu
4) ON / OFF button
5) Timer button
ttons
tton
ion buttons
Using the cera
mic hob
Before
o You should switch on one cooking zone at a time for 5 minutes
o Do not burn off more than one zone at once.
o You must pl
first use
MPORTANT: You should clean the ceramic hob surface (see
I
“Cleaning and maintenance” section).
at the maximum setting. This will
smell that exists and evaporate any humidity that has formed on
the heating elements during transit.
ace a saucepan filled half full with cold water on
each zone as you burn it off. Otherwise the induction zone will
not operate.
help to eliminate any new
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Touch controls
All operations are performed by means of the touch controls that
o
can be found on the control panel.
o The controls respond to touch so you do not need to add any
pressure.
o You should use the ball of your finger not the tip when using the
controls.
o A beep will sound each time a touch is registered.
o You should ensure that the controls are kept clean, d
ry and that
no objects such as utensils or cloths cover them. Even a thin film
of water may make
the controls difficult to operate.
Switching the hob on
o When the hob is connected to a powe
r supply, an audible signal
will sound. All of the cooking zone indicators will show “-”. The
hob has now entered stand-by mode.
o Press the ON/OFF button.
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Switching on a zone and setting a power level
IMPORTANT: A zone must be selected within 1 minute of turning the
hob on.
o Make sure that the bottom of the pan and
the surface of the hob are clean a
nd dry
before placing a suitable pan on the
cooking zone that you wish to use.
o Press the cooking zone selection butt
on of the
cooking zone that you want to use. An indicator
next to the relevant button will flash.
o Select the power level for the cooking zone
that you have selected, using the plus and
minus buttons. If you do not choose
a heat
setting within 1 minute of turning the hob on,
the hob will switch off automatically.
o You can alter the power level at any time
during cooking using the plus and minus
buttons.
the display flashes with the symbol shown opposite,
If
alternatively with the heat setting, this means that
:
You have not placed a pan on the correct cooking zone or,
The pa
n you are using is not suitable for induction cooking or,
The pan is too small or not properly centred on the cooking
zone.
o No heating will take place unless there is
a suitable pan on the
cooking zone. The display will automatically turn off after 1
minute if no suitable pan is placed on it.
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Power levels
o For a general guide to cooking various foods at the different
power levels please refer to the table below.
o Please note that this table should be viewed as a guide only and
that other
factors such as cookware, weight and amount of food
and personal preference will all influence the power level
requir
ed.
Power
Recommended Use
Level
1 - 2 warming of small amounts of food.
o Delicate
o Melting chocolate,
butter and foods that burn
quickly.
o Gentle simm
ering.
o Slow warming.
3 - 4
o Reheating.
o Rapid simmering.
o Cooking ric
e.
5 - 6 s. o Cooking pancake
7 - 8
9
o Sautéing.
o Cooking p
asta.
o Stir-frying.
o Searing.
o Bringing soup to the boil.
o Boil
ing water.
Switching off a zone
o Press the cooking zone selection button of the
cooking zone that you want to switch off.
o Press and hold down the minus button until the number in the
cookin
g zone indicator reaches “0”. Alternatively you can press
the plus and minus buttons simultaneously to reset the zone to
“0”.
o After a few seconds, the cooking zone will switch off.
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o An “H” symbol will show in the cooking zone
indicator until the surface has cooled down to a
safe temperature (see the
section on the “residual
heat indicator” for further information).
witching the hob off
S
Once you hav
e switched off all of the cooking zones, you should switch
the hob off.
o Press the ON/OFF button.
o It is possible to turn the hob off at any time
pressing the ON/OFF button.
esidual heat indicator
R
o After a zone is switched off, the corresponding
cooking zone indicator will show a letter “H”. This
means that the temperature of the zone is over
60°C a
nd is therefore still high enough to cause
injury.
o IMPORTANT: The residual heat indicator will disappear if your
mains supply is cut. Car
e should be taken in case the surface
temperature is still high.
an sensor
P
ach zone has a sensor on it, so it can detect the presence of a pan.
E
o The sensor is fine-tuned to detect a pan being placed on it. The
pan sh
ould be one size smaller than the nominal diameter of the
zone.
o If after placing a pan on a cooking zone and
selecting that cooking zone, a “U” shaped symbol
appears on the cooking zone indicator, this means
that the pan is either the incorrect size or shape.
Or it could be made from a
material that is inappropriate for use
on an induction zone hob.
o If a cooking zone is selected but no pan is detected, the pan
sensor system will check for the presence of a pan
by
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approximately every few seconds. If no pan is detected after 1
minute the hob will automatically switch off
o You should ch
eck that your pans are suitable for use on an
induction zone hob (see the pan manufacturer’s trademark or
instructions).
Cookware that is suitable for an induction hob
he table below shows cookware that is normally suitable for use on
T
an induction
zone hob:-
Cookware Suit
able
Steel, enamelled steel Yes
Cast iron Yes
Stainless steel Yes (if stated by the pan
ufacturer) man
Aluminium, copper, brass No
Glass, ceramic, porcelain No
o The bottom of the pans should be as flat and thick as possible.
o Certain types of cookware may result in a noise being made
when being used on an induction zone hob. This does not mean
that there is an appliance fault.
o IMPORTANT: You should make sure that all pans are placed in
the centre of the induction zon
e that you are using.
The hob timer (minute minder)
Your hob ha
s a timer which will countdown a period of time between 1
and 99 minutes. At the end of the countdown period an audible signal
will sound.
o Press the ON/OFF button t
o turn the hob on. You
can use the minute minder even if you are not
selecting a cooking zone.
o Press the timer button to enter the minute
minder setting mode. The timer i
ndicator will
flash and the default countdown time of “10”
minutes will appear in the display.
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o Set the required countdown time using the
plus and minus buttons. Each press of the
plus or minus button will increase or decrease
the time by 1 minute.
o If you press and hold the plus or minus
button the time will increase or decrease by
10 minutes.
o When the required countdown time is shown in
the display, release all buttons. The display will
show the remaining time and the timer indicator
will f
automatic
lash for 5 seconds before the countdown begins
ally.
o When the set countdown time has elapsed an
alarm will sound for 30 seconds and the timer
indicator will show “- -”.
o You can cancel the minute minder at any time by pressing the
plus and minus buttons simultaneously. The timer displa
show “00” and the minute minder will be cancelled.
The hob timer (linked to a cooking zone)
You are ab
the countd
automatically
le to link a countdown time to a cooking zone so that when
own time has elapsed the cooking zone will switc
.
o Press the ON/OFF button to turn the hob on.
o Press the cooking zone selection button of the
cooking zone that you want to use and place a
suitable pan on the selected cooking zone.
o Select the power level for the cooking zone that
y will
h off
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you have selected, using the plus and minus
buttons
o Press the timer button
setting mode. The timer indicator will flash and
the default countdown time of “10” minutes will
appear in the display.
to enter the countdown
o Set the required
countdown time using the plus
and minus buttons. Each press of the plus or
minus button will increase or decrease the time
by 1 minute.
o e plus or minus button
If you press and hold th
the time will increase or decrease by 10
minutes.
o When the required countdown time is shown in th
e
display, release all buttons. The display will show
the remaining time and the timer indicator will
seconds before the countdown begins automatiflash for 5
cally.
o A red dot will appear next to the power level
indicator of the relevant zone.
o When the set countdown time has elapsed, the relevant cooking
zone will switch off automatically.
ARNING: If any other cooking zones are in use they will
W
continue heating. You will need to switch them off manually
when cooking is complete.
o You can cancel the countdown at any time by pressing the plus
and minus buttons simultaneously. The timer display will show
“00” and the countdown will be cancelled.
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ocking the hob top
L
It is possible to lock the controls to prevent
unauthorised usage of the
controls by other persons such as children.
o The whole hob top can be locked by pressing t
he safety
lock button whilst the appliance is switched on.
o The timer display will show “L0
” to indicate that the safety lock
feature has been switched on.
o When the safety lock feature is activated, it will disable
buttons on the control panel apart from the ON/OFF button.
o To disable the safety lock feature, you should press and hold the
safety lock button for a few seconds. The “L0” symbol will
disappear from the timer disp
lay and you are then able to use
the hob in normal operation.
o If the hob is switched off using the ON/OFF button while the
safety lock is activated, the safe
ty lock will still be activated
when the hob is turned back on.
Safety cut-off
o If one or more of the cooking zones are accidentally left on, a
safety cut off will activate after a certain period of time. The
length of time depe
nds on the power level that a zone or zones
have been set on.
L
EVEL TIME LIMIT (hours)
1 – 3
8
4 – 6 4
7 – 9 2
o If more than one zone is operating when one of the zones
reaches its safety cut-off point, only the zone which has reached
its safety cut off point will switch off.
igh temperature protection
H
o The hob is equipped with a temperature
sensor which monitors
the temperature inside of the appliance.
o If an unusually high temperature
is detected the induction hob
will stop operating automatically.
all
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Hob guidelines
o The first few times the hob top is used, it may give off an acrid,
burnin
g smell. This smell will disappear completely with repeated
use.
o The worktop
is fitted with cooking areas of different diametre
and power.
o The positions where the heat will radiate from are clearly marked
on the hob top. The saucepans must be positioned exactly on
these zones for efficient heating to occur. Pans should have the
same diametre as the cooking zone that they are being used on.
o You should not use saucepan
s with rough bottoms, as this can
scratch the ceramic surface.
o Before use, ma
ke sure that the bottoms of the saucepans are
clean and dry.
o When cold, the bottom of the pans should be slightly concave, as
they expand when hot and lie flat on the su
rface of the hob. This
will allow the heat to transfer more easily.
o The best thickness for the bottom of the pans is 2 – 3 mm of
enamelled stee
l and 4 – 6 mm for stainless steel with sandwich
type bottoms.
o If these rules are not followed, then there will be a great loss of
heat and energy. Heat not absorbed by the sa
ucepan, will spread
to the hob, frame and surrounding cabinets.
o Prefera
bly cover pans with a lid to permit cooking at a lower
heat.
o Always cook vegetables and pota
toes, etc. in as little water as
possible to reduce cooking times.
o Food or liquid that has high sugar content may damage the hob
top if it comes into contact with the ceramic hob surface. Any
spillages should be wiped up immediately, howeve
r this may not
prevent the hob surface from becoming damaged.
o IMPORTANT: The ceramic hob surface is tough; however it is
not unbreakable and can be damaged. Especially if
pointed or
hard objects are allowed to fall on it with some force.
o DO NOT USE THE HOB IF THE SURFACE BECOMES BROKEN
OR CRACKED. YOU SHOULD CONT
CARE DEPARTMENT IMMED
IATELY!
ACT THE CUSTOMER
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Cleaning and maintenance
Cleaning operations must only be carried out
when the hob is cool.
The appliance should be disconnected from your
mains su
process.
Cleaning
the ceramic hob top
Any residues that are left on the hob top surface from cleaning
agents will damage it. You should remo
warm water and a little washing up liquid.
Abrasive cleaners or sharp objects will damage the hob surface;
you sh
ould clean it using warm water and a little washing up
liquid.
Although it is easier to clean some deposits whilst the hob
surface is still warm. You should take care not
cleaning the hob surface when it is still warm.
After each use
o Wipe the a
ppliance over with a damp cloth and a little washing
up liquid.
o Dry the appliance by rubbing th
Cleaning table
Type of deposit
Sugar or
food/liquid
containing sugar
Tin foil or plastic Yes No Ceramic hob
Fat splashes No Yes Ceramic hob
Metallic
discolourations
Water splashes or No Yes hob
water rings
pply before commencing any cleaning
ve any residues with
to burn yourself if
e surface with a clean cloth.
Remove
immediately?
Remove
when the
appliance
What should I
use to remove
the deposit?
has cooled
n?
dow
Yes No hob Ceramic
scraper
scraper
cleaner
No Yes Ceramic hob
cleaner
Ceramic
cleaner
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Using a ceramic hob scraper
A ceramic
llowing guidelines should be followed when using the ceramic hob
fo
craper:-
s
hob scraper will be provided with your appliance. The
o The scraper should be placed on the ceramic surface at an angle.
o Residues should be removed by sliding the blade carefully over
the ceramic surface.
o The ceramic surface should be wiped with a damp cloth and a
small amount of washing up liquid.
o Dry the appliance by rubbing the surfa
ce with a clean cloth.
Using a specialist ceramic hob cleaner
It is possible to purchase specialist ceramic hob cleaner/conditioner.
You should follow the
pecialist ceramic hob cleaner. You should ensure that it is suitable for
s
se on your appliance.
u
instructions given by the manufacturer of the
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Installation
The installation must be carried out by a suitably
qualified person, in accordance with the current
version of the following.
UK Regulationo s and Safety Standards or their European
Norm Replacements.
Building Rego ulations (issued by the Department
Environment).
o Building Standards (issued by
the Scottish Development
Department).
o IEE Wir
Electricity At Work Regula
o
ing Regulations.
tions.
Position
i
ng
The adjacent fu
rniture must be able to withstand a
minimum temperature rise of 85°C above the ambient
temperature of the room it is located in, during
periods of use.
This appliance is clas
sified as Class 3 and therefore is to be built into a
kitchen unit (depending on size) or 600 mm worktop that is between
25 mm and 40 mm thick. The following minimum clearance distances
ust be observed:- m
o 700 mm between the hob surface and the underside of any
horizontal surface above it.
o 50 mm clearance around the sides and front of the appliance,
measured from the cut-out.
o 55 mm clearance between the back of the hob surface and the
wall behind it, measured from the cut-out.
o If the hob is positioned so that the
right or left hand side of the
appliance will be near to the edge of a kitchen unit. There must
be a gap of at least 150 mm between the side of the hob and the
vertical surface of the kitchen unit.
of the
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o IMPORTANT: Underneath the appliance there must be a
partition made of insulating material (e.g. wood). There must be
a gap of at least 50 mm
between the underneath of the
appliance and this partition.
o You must make sure that there is a 5 mm gap be
low the
underneath of the worktop at the front edge of the hob.
npacking the appliance
U
When unpacking the appliance pleas
re contained within the packaging:-
a
e check that the following items
1 Hob
1 Ceramic hob scraper
1 Installation an
Fixing brackets
ixing screws
F
d instruction manual
23
Page 24
nstalling the appliance
I
o Cut a hole in
shown above.
the worktop that corresponds with the drawing
o IMPORTANT: There are ventilation
holes around the outside of the hob.
YOU MUST ensure that these holes are
not blocked by the work top, when you
put the hob
into position (see drawing
opposite).
o IMPORTANT: Do not use a silicon sealant
to seal the appliance against the aperture.
This will make it difficult to remove the hob
from the aperture in fu
ture, particularly if it
needs to be serviced.
24
Page 25
o Carefully lower the hob into the aperture hole that you have cut
out.
o There are holes on the base of the hob that you can fix the two
brackets to.
o You should place the
bracket on the
underneath of the hob,
in a position that is
appropriate for the
aperture that you have
cut out. Using the
screws provided, fix the
bracket to the hob.
These screws MUST be
securely tightened.
Electrical connection
This appliance must be installed by a qualified
person in accordance with the latest edition of the
I.E.E. Regulations and in compliance with
manufacturer’s instructions.
Before connecting the appliance, make sure that the supply voltage
marked on the rating plate corresponds with your mains supply
voltage.
WARNING: THIS APPLIANCE MUST BE EARTHED.
o This appliance must be wired into a 30A double pole switched
fused spur outlet, having 3 mm contact separation and placed in
an easily accessible position adjacent to the appliance. It should
not be located above the appliance and no more than 1.25m
away from it.
o The spur outlet must still be accessible even when your hob is
located in its operating position.
o Cable type: H05 RRF 3 core x 6 mm² (not supplied)
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Connecting the mains supply cable
o The mains terminal block is located on the underside of the hob
and the terminals are accessible by removing the terminal block
cover by removing the cover screw. IMPORTANT: The power
cable is not supplied with the appliance.
o The brass links must be positioned as shown in the diagram
above and once established ALL terminal screws must be
tightened down firmly.
o You should use a good quality screwdriver to carefully, fully
tighten ALL of the terminal screws.
o If when the hob is first switched on, only two of the zones
work, you should recheck that the terminal screws are all
fully tightened. This should be done before contacting the
Customer Care Department.
o IMPORTANT: The appliance must NOT be connected to the
mains supply by means of a 13A plug and socket.
o The cable can be looped if necessary, but make sure that is not
kinked or trapped when the hob is in position. Care must be
taken to avoid the cable being in contact with hot parts of the
appliance.
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Replacing the mains supply cable
If the mains supply cable is damaged, then it must be replaced by an
appropriate replacement.
The mains supply cable should be replaced in accordance with the
following instructions:
o Switch the appliance off at the mains supply.
o Open the terminal block on the underside of the hob.
o Unscrew the terminal screws fixing the cable.
o Replace the cable with one of the same length and in accordance
with the specification given on page 25.
o The “green-yellow” earth wire must be connected to the terminal
marked . It must be about 10 mm longer than the live and
neutral wires.
o The “blue” neutral wire must be connected to the terminal
marked with letter (N) - the live wire must be connected to the
terminal marked with letter (L).
My appliance isn’t working correctly
Problem Possible Causes Solution
The induction hob cannot
be turned on.
The touch controls are
unresponsive.
The touch controls are
difficult to operate.
The glass is being
scratched.
No power to the
appliance.
The safety lock is
activated.
There may be a slight
film of water over the
controls.
You may be using the tip
of your finger when
touching the controls.
Pans with rough edges
are being used.
An unsuitable cleaning
product or scourer is
being used.
27
o Make sure the hob
is connected to the
power supply
correctly and that it
is switched on.
o Check whether
there is a power cut
in your home or
area.
o Unlock the controls
by following the
instructions in this
manual.
o Make sure the
control panel is
clean and dry.
o Use the ball of your
finger when
touching the
controls.
o Only use pans with
flat and smooth
bases.
o Use appropriate
cleaning products
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Some pans make crackling
or clicking noises.
The induction hob makes a
low humming noise when
used on a high power level.
There is a fan noise coming
from the induction hob.
Pans do not become hot
and a “U” symbol appears
in the display.
The induction hob or a
cooking zone has turned
itself off unexpectedly. A
tone sounds and an error
code is displayed (possibly
alternating with one or two
digits in the timer display).
The residual heat indicator
has not come on after a
cooking zone has been
switched off.
This may be caused by
the construction of your
pans where layers of
different metals vibrate
differently.
This is caused by the
technology of induction
cooking.
A cooling fan that is built
into your induction hob
has come on to prevent
the electronics from
overheating. It may
continue to run even
after you have turned the
hob off.
The induction hob cannot
detect the pan because it
is not suitable for
induction cooking.
The induction hob cannot
detect the pan because it
is too small for the
cooking zone or not
properly centred on it.
Technical fault.
The cooking zone has
only been turned on for a
short period of time and
therefore did not go
above 60°C.
and the ceramic hob
scraper for cleaning.
o
o This is normal for
pans and does not
indicate a fault.
o This is normal but
the noise should
lessen or disappear
when you decrease
the power level.
o This is normal and
requires no action.
Do not switch the
power to the hob off
at the supply while
the fan is running.
o Use pans that are
suitable for
induction cooking.
o Centre the pan and
make sure that its
base matches the
size of the cooking
zone.
o Refer to the error
codes in the next
section and if the
fault cannot be
remedied call the
Customer Care
Department.
o No action required
but if the cooking
zone appears to be
hotter than 60°C
and the residual
heat indicator has
not come on, you
should call the
Customer Care
Department.
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Page 29
Error codes
The following error codes may appear in the timer display if there is a
problem with the operation of the hob.
Fault Possible cause Solutions
F3 –
F8
Or F9
- FE
E1 –
E2
E3 –
E4
E5 –
E6
Temperature
sensor failure
Abnormal voltage
from the mains
supply
Abnormal
temperature
Poor heat
radiation from a
cooking zone
Contact the Customer Care Department
Check whether the power supply is
operating normally.
Check that the pan is of the correct size to
be used on a particular zone. If the pan is
correctly sized and the error code
reappears, contact the Customer Care
Department.
Allow the appliance to cool down and then
use the cooking zone again. If the error
code reappears, contact the Customer
Care Department.
29
Page 30
IMPORTANT: If your appliance appears not to be
operating correctly, then you should disconnect it
from your mains supply and then contact
Customer Care on telephone number:
+31(0)36 549 1553.
DO NOT ATTEMPT TO REPAIR THE APPLIANCE
YOURSELF.
Please note that if an engineer is asked to attend whilst the product is
under guarantee and finds that the problem is not the result of an
appliance fault, then you may be liable for the cost of the call out
charge.
The appliance must be accessible for the engineer to perform
any necessary repair. If your appliance is installed in such a
way that an engineer is concerned that damage will be caused
to the appliance or your kitchen, then he will not complete a
repair.
This includes situations where appliances have been tiled in,
sealed in with sealant, have wooden obstructions placed in
front of the appliance, like plinths. Or any installation other
than the one specified by the manufacturer has been
completed.
Please refer to the conditions of guarantee that appear on the
warranty card that you receive with the appliance.
IMPORTANT: The manufacturer operates a policy of continuous
improvement and reserves the right to adjust and modify its
products without prior notification.
30
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31
Page 32
United Kingdom
6 Bennet Road,
Reading, Berkshire
RG2 0QX
United Kingdom
Customer Care
(0118) 933 6918
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