BaseWall Dual WAN VPN Firewall VPN 3000, Dual WAN VPN Firewall VPN 2000, VPN 3000 User Manual

Dual WAN VPN Firewall VPN 3000

User’s Guide

Version 1.0 Date : 1 July 2005

Please check www.basewall.com for the latest version

Basewall © 2005

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TABLE OF CONTENTS

1: INTRODUCTION............................................................................................................................ 4

Internet Features........................................................................................................................ 4

Other Features ........................................................................................................................... 6

Package Contents...................................................................................................................... 7

Physical Details.......................................................................................................................... 7

2: QUICK INSTALLATION

Overview................................................................................................................................... 11

Procedure................................................................................................................................. 11

Requirements........................................................................................................................... 11

Installing................................................................................................................................... 14

LAN & DHCP…………………………………………………………………………………………… . 15

Primary Setup........................................................................................................................... 18

3: LOADBALANCING ..................................................................................................................... 19

4: ADVANCED WAN ...................................................................................................................... 20

Port Options............................................................................................................................. 20

PPPoE ....................................................................................................................................... 22

PPTP ......................................................................................................................................... 23

5: ADVANCED CONFIGURATION .................................................................................................. 24

Host IP……………………………………………………………………………………………………. 24
Routing …….………………………………………………………………………………………….….26

Virtual Server............................................................................................................................ 28

Special Application.................................................................................................................. 32

Dynamic DNS ........................................................................................................................... 33

Multi DMZ.................................................................................................................................. 35

UPnP Setup ............................................................................................................................. 36

NAT Setting .............................................................................................................................. 37

Advanced Feature.................................................................................................................... 38

6: SECURITY MANAGEMENT ……………………………………………………………………………..40

Block URL................................................................................................................................. 40

Access Filter............................................................................................................................. 41

Session Limit............................................................................................................................ 42

SysFilter Exception……………………………………………………………………………….…… 43

7: VPN Configuration ……………………………………………………………………………………….44

Tunnel to BaseWall Unit.......................................................................................................... 45

Tunnel to BaseWall client ………………………………………………..…………………………...45
Advanced settings ……………………………………………………………………………….…… 46
IPSec policy options …………………………………………………………………………..……….49

VPN preset …………………………………………………………………………….…………..…… 50
SA List ………………………………………………………………………………….…………..…… 51
VPN log………………………………………………………………………………….…………..…… 52

8: QOS CONFIGURATION ………………………………………………………………………………….53

Overview ………………………………………………………………………………………………...54

QoS Setup ................................................................................................................................ 54

QoS Policy … ........................................................................................................................... 54

9: MANAGEMENT ASSISTANT ...................................................................................................... 56

Admin. Setup............................................................................................................................ 56

Email Alert ................................................................................................................................ 57

SNMP ........................................................................................................................................ 58

Syslog....................................................................................................................................... 59

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Upgrade Firmware.................................................................................................................... 60

10: DEVICE INFORMATION............................................................................................................ 61

Operation.................................................................................................................................. 61

System Status .......................................................................................................................... 61

WAN Status .............................................................................................................................. 62

10: DEVICE STATUS....................................................................................................................... 64

APPENDIX A SPECIFICATIONS..................................................................................................... 66

APPENDIX B WINDOWS TCP/IP SETUP ....................................................................................... 67

Overview................................................................................................................................... 67

TCP/IP Settings ........................................................................................................................ 69

APPENDIX C TROUBLESHOOTING .............................................................................................. 74

Overview................................................................................................................................... 73

General Problems .................................................................................................................... 73

Internet Access ........................................................................................................................ 73

APPENDIX D IPSEC TUNNEL EXAMPLES ................................................................................... 74

Tunnel to basewall Unit ........................................................................................................... 74

Copyright BaseWall 2005®. All Rights Reserved.
Document Version: 1.4

All trademarks and trade names are the properties of their respective owners.

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1:Introduction

Congratulations on the purchase of your new Dual WAN VPN Firewall. The Dual WAN VPN
Firewall does not only provide 2 WAN ports selections – it also provides Shared Broadband

Internet Access for all LAN users.

Figure 1-1: Dual WAN VPN Firewall

Internet Features

• Dual WAN ports
There are 2 WAN ports available for use on the Dual WAN VPN Firewall. They can function

as a loadbalancer or as failover.

• Shared Broadband Internet Access

All LAN users can access the Internet through the Dual WAN VPN Firewall, by sharing one
from the two Broadband modems and connections.

• High-Performance multi ADSL Modem Support

The Dual WAN VPN Firewall has two WAN ports, allowing the connection of up to two
broadband modems at the same time.
This can provide a greater increase in bandwidth than is allowed by a single modem.
Flexible configuration allows each port to use a different type of modem and connection
methods. Also, you can determine how the Internet traffic is shared between the 2 modems.

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• Supports all common Connection Methods

All popular DSL and Cable Modems and connection methods are supported, including Fixed
IP, Dynamic IP, PPPoE, and PPTP.

• Outbound/Inbound Traffic Load Balancing and Failover

There are many load balancing methods to allow administrators to manage the traffic from
LAN or WAN to maximize the bandwidth and smart health check methods to against
connection failure or failover.

• PPPoE Session Management

Multiple PPPoE sessions are supported and you can choose to “mapping” sessions to
individual for PCs if desired.

• Multiple IP Address Support

If your ISP allocates you multiple IP addresses, these are also supported and you can “map”
IP addresses to individual PCs if desired.

• Special Application

This feature allows you to use some non-standard applications, where the port number used
for the response is different to the port number used by the sender.

• Virtual Server

This feature allows Internet users to access Internet servers on your LAN. For standard
servers such as Web, FTP or E-Mail servers, only the IP address of the server PC is
required. You can also define you own Server types if required.

• Multiple DMZ

A "DMZ" PC will receive incoming connection requests, which would otherwise be blocked.
For each IP address allocated by your ISP, a separate "DMZ" PC can be specified. So if your
ISP has given you multiple IP addresses, you can have multiple “DMZ” PCs. Each “DMZ” PC
has unrestricted 2-way Internet access, providing the ability to run programs that are
otherwise incompatible with NAT routers like the Multi-WAN VPN Link Balancer.

• Access Filter

The network Administrator can use the Access Filter to gain fine control over the Internet
access and applications available to LAN users. Five (5) user groups are available, and each
group can be assigned different access rights.

• Block URL

Use this feature to block access to undesirable Web sites by LAN users. You can even have
different settings for different groups of PCs.

• Session Limit

With the Session Limit feature, when the number of new sessions for the system exceeds the
maximum in the sampling time, any new session in the system will be dropped.

• System Filter Exception

It will reject every packet with an unrecognized port to avoid port scan program from hackers,
but this also invokes problems on situation that some servers (e.g. SMTP server port 113) or
client from WAN need to response packet to justify aliveness of their communication peers.

• VPN (Virtual Private Network)

Support up to 50 VPN tunnels, with a fail-over mechanism.

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Other Features

• 16-Port Switching Hub

The Dual WAN VPN Firewall incorporates a 16-port 10 /100BaseT switching hub, making it
easy to create or extend your LAN.

• DHCP Server Support

Dynamic Host Configuration Protocol provides a dynamic IP address to PCs and other
devices upon request. The Dual WAN VPN Firewall can act as a DHCP Server for devices
on your local LAN.

• Multi Segment LAN Support

LANs containing one or more segments are supported, via the Multi-WAN VPN Link
Balancer's built-in static routing table or any IP on LAN.

• Easy Setup

Use your favorite WEB browser for configuration.

• Remote Management

The Dual WAN VPN Firewall can be managed from any PC on your LAN. And, if the Internet
connection exists, it can also (optionally) be configured via the Internet.

• Password - protected Configuration

Optional password protection is provided to prevent unauthorized users from modifying the
configuration data and settings.

• HTTP Firmware Upgrade and backup

The web management feature allows you to use HTTP upgrade new firmware and backup
system configuration from local or even from remote site. As long as you enable “Remote
upgrade” and “Remote web-based setup” from Advanced feature web page.

• Email Alert

It will send a warning email to the system administrator, if one of the WAN ports was
disconnected when over two WAN ports are enabled or there is excessive ping notification.

• Syslog

It can generate real time system information on the web page or a particular machine. It is
useful to monitor the device.

• QoS Configuration.

This function will make some specified packets with higher priority for pass-through.
Especially you use real-time applications like Internet phone, video conference etc.

• UPnP

To “Enable” UPnP (Universal Plug & Play), the Dual WAN VPN Firewall will become one of
the network devices. It is useful to discover and control network devices, such as Internet
gateway.

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Package Contents

The following items should be included:

• The Dual WAN VPN Firewall Unit

• Power Cord

• Quick Installation Guide

• CD-ROM containing the on-line manual.

Note: If any of the above items are damaged or missing, please contact your dealer
immediately.

Physical Details

Front Panel

Figure 1-2: Front Panel

Operation of the Front Panel LED’s is as follows :

Power

OFF – No Power
ON – Normal Operation

Status

System

Packets

Blinking – Normal Operation.
ON/OFF – Error
Blinking – Packets Active
ON/OFF – No Packet

Ethernet

Green ON – 100M Linked
Yellow ON – 10M Linked
Blinking – Data Transmit / Receive.
OFF – No Linked

Ethernet Ports and Reset Bottom

Ethernet Ports

W

AN ports: 2 connected to Modem here.
LAN ports: the other ports which are connected to PC or Hub
Note: You can use a normal LAN cable connecting to a normal port on another
hub.

Reset Button

W

hen pressed and released, the Dual WAN VPN Firewall will reboot (restart)

w

ithin 1 second. It will reset to default factory settings after you press and hold

t

he reset button over 3 seconds

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Some Status and Error conditions are indicated by combinations of
LED’s, as shown below

LED Action Condition

Status – System & Packets flash alternatively. Firmware Download in progress.
Status – System & Packets flash concurrently. MAC address not assigned.
Status – System (Solid Off) & Packets (Solid On)

SDRAM error

Status – System (Solid Off) & Packets (Flash once) Timer/Interrupt error
Status – System (Solid Off) & Packets (Flash twice) LAN/WAN error

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Rear Panel

Figure 1-3: Rear Panel

AC 100V ~
240V

Connect to AC100~240V / 50~60Hz with AC power cord.

Default Settings

When the Dual WAN VPN Firewall has finished booting, all configuration settings will be set to the
factory defaults, including:

• IP Address set to its default value of 192.168.1.1, with a Network Mask of

255.255.255.0

• DHCP Server is enabled

• User Name: admin

• Password cleared (no password)

TFTP Download

This setting should be used only if your Dual WAN VPN Firewall is unfit for use, and you wish to
restore it by uploading new firmware you should use the following procedure:

1. Power on the Dual WAN VPN Firewall.

2. Use the supplied Windows utility or a TFTP client program applies the new firmware. If you are
using the supplied Windows TFTP program, the screen will look like the following example.

Figure 1-4: Windows TFTP utility

• Enter the name of the firmware upgrade file on your PC, or click the "Browse" button to
locate the file.

• Enter the LAN IP address of the Dual WAN VPN Firewall in the "Server IP" field.

• Click "Upgrade Firmware" to send the file to the Multi-WAN VPN Link Balancer.

3. When uploading is finished the unit should function normally, using the default settings.

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Note:

The supplied Windows TFTP utility also allows you to perform three (3) other operations:

• Save the current configuration settings to your PC (use the "Save Configuration" button).

• Restore a previously saved configuration file to the Dual WAN VPN Firewall(use the

"Upgrade Firmware" button).

• Set the Dual WAN VPN Firewall to its default values (use the "Set to Default" button).

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2: Quick Installation

Overview

Basic Setup of your Dual WAN VPN Firewall involves the following steps:

1. Attach a PC to the Dual WAN VPN Firewall in port 3 ~ 16, and configure your LAN.

2. Install your Dual WAN VPN Firewall in your LAN, and connect the Broadband Modem or
Modems.

3. Configure your Dual WAN VPN Firewall for Internet Access.

4. Configure PCs on your LAN to use the Dual WAN VPN Firewall.

Requirements

• One up to 2 DSL or Cable modems, each with an Internet Access account with an ISP.

• Network cables. Use standard 10/100BaseT network (UTP) cables with RJ45 connectors

• TCP/IP network protocol must be installed on all PCs.

Procedure

1: Configuring the Dual WAN VPN Firewall for your LAN

1. Use a standard LAN cable to connect your PC to any LAN port (3 -16) on the Dual WAN VPN
Firewall. (Default 2 WAN ports from port 1 – 2)

2. Connect the power cord into a power outlet on the rear panel of Dual WAN VPN Firewall.

3. Start your PC. If your PC is already running, restart it. It will then obtain an IP address from the
Dual WAN VPN Firewall.

4. Start your WEB browser.

5. In the Address or Location box enter: HTTP://192.168.1.1

6. You will be prompted for the User Name and password, as shown below.

Figure 2-1: Password Dialog

Enter admin for the "User Name" and leave the "Password" blank.

• The "User Name" is always admin

• You can and should set a password, using the following Admin Password screen.

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7 After the login, you will then see the Admin Password screen, as shown below.

Assign a password by entering it in the "Password" and "Verify Password” Fields.

Figure 2-2: Home Screen (Admin. Setup)

No Response?

• Is your PC using a Fixed IP address?

If so, you must configure your PC to use an IP address within the range 192.168.1.2 to

192.168.1.254, with a Network Mask of 255.255.255.0. See Appendix B – Windows
TCP/IP Setup for details.

• Check that the Dual WAN VPN Firewall is properly installed, LAN connection is OK,
and it is powered ON.

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8. Select LAN & DHCP from the menu. You will see a screen like the example below.

Figure 2-3: LAN & DHCP Setup

9. If your LAN already has a DHCP Server, and you wish to continue to use it, the following
configuration is required.

• The DHCP Server function in the Dual WAN VPN Firewall must be disabled. This setting is
on the LAN & DHCP screen.

• Your DHCP Server must be configured to provide the Dual WAN VPN Firewall LAN IP

address as the "Default Gateway".

• Your DHCP Server must provide correct DNS addresses to the PCs.

10. Ensure these settings are suitable for your LAN:

11. The default settings are suitable for many situations.

12. See the following table for details of each setting.

Save your data, then go to Installing the Dual WAN VPN Firewall in your LAN

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Installing the Dual WAN VPN Firewall in your LAN

Figure 2-4: Installation Diagram

13. Ensure the Dual WAN VPN Firewall and the DSL/Cable modem are powered OFF.

Leave the modem or modems connected to their data line.

14. Connect the Broadband modem or modems to the Dual WAN VPN Firewall.

• If using only one (1) Broadband modem, connect it to the port 1.

• Use the cable supplied with your DSL/Cable modem. If no cable was supplied, use a

standard cable.

15. Use standard LAN cables to connect PCs to the LAN ports on the Dual WAN VPN Firewall.

• Both 10BaseT and 100BaseT connections can be used simultaneously.

• If you need to connect the Dual WAN VPN Firewall to another Hub, just use a standard

LAN cable to connect any LAN port on the Dual WAN VPN Firewall to a standard port on
another hub. Any LAN port on the Dual WAN VPN Firewall will automatically act as an
"Uplink" port when required.

• If a device is set to 2 WAN ports from port 1 to 2, the others are LAN ports from port 3 to

16.

16. Power Up

• Power on the Cable or DSL modem or modems.

• Connect the supplied power cord to the Dual WAN VPN Firewall and power up.

17. Check the LEDs

• The Power LED should be ON.

• The Link/ACT LED should be ON, if the corresponding WAN port is connected to a

broadband modem.

• For each PC connected to the LAN ports, the corresponding LAN LED (either 10/Yellow or
100/Green) should be ON.

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3. Quick Installation - LAN & DHCP

Select LAN & DHCP from the menu. You will see a screen like the example below.

Figure 3-1: LAN & DHCP

Ensure these settings are suitable for your LAN

• The default settings are suitable for many situations.

• See the following table for details of each setting.

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LAN IP Configuration:

• IP address - for the Dual WAN VPN Firewall, as seen from the local LAN. Use the

default value unless the address is already in use or your LAN is using a different IP
address range. In the latter case, enter an unused IP Address from within the range used
by your LAN.

• Subnet Mask -The default value 255.255.255.0 is standard for small (class "C")

networks. For other networks, use the Subnet Mask for the LAN segment to which the
Dual WAN VPN Firewall is attached (the same value as the PCs on that LAN.

DHCP server configuration :

• DHCP Server Setup - If enabled, the Dual WAN VPN Firewall will allocate IP

Addresses to PCs (DHCP clients) on your LAN when they start up. The default and
recommended value is "Enable". (Windowssystems, by default, act as DHCP clients. This
setting is called Obtain an IP address automatically.)

• DHCP Server Setup - If you are already using a DHCP Server, the DHCP Server

setting must be disabled, and the existing DHCP server must be set to provide the IP
address of the VPN Dual WAN VPN Firewall as the Default Gateway

• Client Lease Time – It is a certain period of time that a DHCP server leases an IP address

to a DHCP client.

DHCP IP address range

• Offered Range fields set the values used by the DHCP server when allocating IP

Addresses to DHCP clients. This range also determines the number of DHCP clients
supported.

• Free Entries indicates how many DHCP entries are not currently allocated, and still

available.

ARP Proxy

Enable this ONLY if the LAN port has an IP address in the same address range as the
WAN port(s). This means that all PCs using this Gateway must have valid fixed
external (Internet) IP addresses. If enabled, enter the IP address range used on your
LAN.

LAN Any IP Setup

By default is disabled. If you enable “LAN any IP”, that means no matter what static IP
address hold on the client (your PC). The clients do not need to change the IP
address, even though it has different IP segment than LAN segment, it still can access
Internet through NAT.

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DHCP Client List

This table shows the IP addresses which have been allocated by the DHCP Server
function. For each address, which has been allocated, the following information is
shown.

• Name – The ""hostname"" of the PC. In some cases, this may not be known.

• MAC Address – The physical address (network adapter address) of the PC.

• IP Address – The IP address allocated to this PC.

• Type – Indicates IP address to be dynamic or static.

• Status – If leased the IP address was allocated by this DHCP Server.

• Time Left – The time left before the lease expires

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Quick installation - Primary setup

Connection mode

• Enable Select this if you have connected a broadband modem to this port.

• Disable – Select this if there is no broadband modem connected to this port.

• Backup – Use this if you have a broadband modem on each port, and wish to normally use only

one. Select Enable for the primary port, and Backup for the secondary port. The Backup port will
only be used if the primary port fails.

Connection type (Check the data supplied by your ISP, and select the appropriate option)

• Static IP Select this if your ISP has provided a Fixed or Static IP address. Then enter the data
into the Address Info fields

• Dynamic IP Select this if your ISP provides an IP address automatically when you connect. You
can ignore the Address Info fields.

• PPPoE – Select this if your ISP uses this method. (Usually, your ISP will provide some PPPoE

software. This software is no longer required, and should not be used when this method is
selected, you must complete the PPPoE dialup fields.

Note: If using the PPTP connection method, select Static IP or Dynamic IP, as appropriate, according to

the IP address method used by your ISP

Address Info

This is for Static IP users only. Enter the address information provided by your ISP. If your
ISP provided multiple IP address, you can use the Multi-DMZ

DNS

This is for Static IP users only. Enter the address information provided by your ISP. If your
ISP provided multiple IP address, you can use the Multi-DMZ

Optional

• Host name – This is required by some ISPs. If your ISP provided a Host Name, enter it here.

Otherwise, you can use the default value.

• Domain name – This is required by some ISPs. If your ISP provided a Domain Name, enter

it here. Otherwise, you can use the default value.

• MAC address – Some ISP's record your MAC address (also called "Physical address"

or "Network Adapter address"). If so, you can enter the MAC address expected by your
ISP in this field. Otherwise, this should be left at the default value.

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3 : Loadbalancing

This screen is only operational if using Internet connections on both WAN ports

Figure 3-2: Load Balance

Load balancing – Load Balancing

• Enable – Use this to enable your Load Balance settings. Unless this is checked, the other

settings on this screen have no effect.

• Balance Type – Select the desired option:

• Bytes rx+tx – Traffic is measured by Bytes.

• Packets rx+tx – Traffic is measured by Packets.

• Sessions established – Traffic is measured by Sessions.

• IP Address – Traffic is measured by IP Address.

• Loading Share on WAN 1 – Enter the percentage (%) of traffic to be sent over WAN 1. If one

WAN port connection has greater bandwidth than the other, the one with the greater bandwidth
should be given a higher percentage of traffic than the other.

NAT statistics This section displays the current data about WAN 1 and WAN 2. You can use this
information to help you "fine-tune" the settings above.

Interface statistics This section displays cumulative statistics. Use the "Restart Counters" button
to restart these counters when required.

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4 : Advanced WAN

Port options

Connection validation

• Health Check – Disable will not do Alive Indicator Check. By default health check is enable.

Health checking is performing an ICMP echo request and HTTP packets to the specific destination
that could be either: 1. Name or IP Address user specified in the “Alive Indicator” input box or
gateway of WAN interface if “Alive Indicator” input box is left blank.

• Alive Indicator – This is the IP address used to check if the WAN connection is operating. The

Dual WAN VPN Firewall

will contact this system to check if the WAN connection is working.

Change this address if you wish. Default is the gateway IP. Note: This is not used for PPPoE
connections.

• MTU – The Maximum Transmission Unit is used when determining the packet size to be used on

the WAN interface. Normally, this does not need to be changed, but if your ISP advises you to use a
particular MTU, enter it here.

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Transparant bridge option

• Bridge Mode – If set to Enable, this WAN port does not use NAT & Load Balance function

when LAN/WAN IP have the real IP addresses on the same network segment.

• NetBIOS Broadcast – This function can allow you access files through Microsoft network

neighborhood. If you enable the NetBIOS Broadcast function.

• Traffic Management

Strict Binding: traffic from bridged hosts (eg. transparent to wan1) can only go

through that specified wan(eg. wan1) interface.

Loose Binding: Traffic from bridge hosts (eg. transparent to wan1) can go
thru alternative wan (eg.wan2) interface when bind interface (eg. wan1) is
down, it's acting like a fail over mechanism for transparent bridge mode.

Load Balancing: Traffic from bridge hosts (eg. transparent to wan1) can go thru either
wan(eg. wan1 or wan2) interface based on loading mechanism specified in the load balance
section, it's acting like as a load balancing mechanism for transparent bridge mode.

• ARP Table – ARP table is used by the device to determine the bridge hosts’ location (eg.
inside/outside WAN and which WAN), its size can be adjusted if needed. View ARP
Tables displays ON/OFF of bridge mode on each WAN port. Clear ARP Tables disables
bridge mode on all WAN ports.

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The screen is required in order to use multiple PPPoE sessions on the same WAN port. It
can also be used to manually connect or disconnect a PPPoE session.

Advanced WAN – PPPoE

Select WAN port & Session

WAN Port – Selected WAN port only using PPPoE connection

PPPoE Session – Usually ISP provides multiple floating real IP for PPPoE. Each WAN

port can have up to 8 PPPoE sessions with different IP address, if your WAN port is
using PPPoE connection.

PPPoE Session MTU – The Maximum Transfer Unit for PPPoE packet data. Leave it
as default, unless the ISP provides different PPPoE packets data size. The default
value of MTU is 1492 bytes.

WAN IP Account

• User Name – Enter the PPPoE user name assigned by your ISP.

• Password – Enter the PPPoE password assigned by your ISP.

• Verify Password – Re-enter the PPPoE password assigned by your ISP.

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Advanced WAN PPTP

Advanced WAN

WAN Port - Select the desired WAN port (click desired WAN on Connection Status). The

data of the selected port will then be displayed in the WAN IP Account section.

PPTP MTU – Maximum transfer unit for PPTP. The default value is 1460

WAN IP Account

• User Name – The PPTP user name (login name) assigned by your ISP.

• Password – The PPTP password associated with the User Name above. This is assigned

by your ISP, and used to login to the PPTP Server.

• Verify Password – Re-enter the PPTP password assigned by your ISP.

• Server IP Address – Enter the IP address of the PPTP Server, as provided by your ISP.

• Static IP Adress – If you have a fixed IP address enter it here. Otherwise this field

should be left at 0.0.0.0

Connection Status – This displays the current PPTP connection status.

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5 : Advanced Configuration

Advanced configuration – Host IP

This feature is used in the following situations:

• You have Multi-Session PPPoE, and wish to bind each session to a particular PC on your
LAN.

• You wish to use the Access Filter feature. This requires that each PC is identified by using
the Host IP screen.

• You wish to have different Block URL settings for different PCs. This requires that each PC
is identified by using the Host IP screen. (You do not have to use the Host IP feature to
apply the same Block URL settings to all PCs.)

• You wish to reserve a particular (LAN) IP address for a particular PC on your LAN. This
allows the PC to use DHCP (Windows calls this "Obtain an IP address automatically") while
gaining the benefits of a fixed IP address. The PC's IP address will never change, so it can
be provided to other people and applications.

Host IP – Host Network Identity

Host network identity

This section identifies each Host (PC)

• Host name – Enter a suitable name. Generally, you should use the "Hostname"
(computer name) defined on the Host itself.

• MAC Address – Also called Physical Address or Network Adapter Address. Enter
the MAC address of this host.

• Select Group – Select the group you wish to put this host into.

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• Reserve in DHCP – Select Enable to reserve a particular (LAN) IP address for a
particular PC on your LAN. This allows the PC to use DHCP (Windows calls this
"obtain an IP address automatically") while having an IP address that never
changes.

• Reserved IP Address – Enter the IP address you wish to reserve, if the setting
above is Enable. Otherwise, ignore this field.

Host Network Binding

• Binding WAN Port / Session – Select Enable if you wish to associate this PC with
a particular PPPoE session. All traffic for that PC will then use the selected PPPoE
port and session.

• Binding Method – Suppose your PC is bound to WAN1 port, now you are selecting
“Strict Binding”. If WAN1 port is disconnected, your packets cannot go out through
other WAN port, if it is still alive. If you are selecting “Loose Binding” then when
WAN1 port is disconnected, your packets will automatically go to other WAN port, if
it is alive.

• Select WAN Port / Select PPPoE session – If the setting above is Enable, select
the desired Port and Session. Otherwise, ignore these settings.

• Note: Multiple PPPoE sessions are defined on the Advanced PPPoE screen.

Buttons

• Add – Use this to add a new entry to the database, using the data shown on
screen.

• Delete – Click this to delete the selected entry.

• Update – Use this to update the selected entry, after making the desired changes.

• Reset – Reverse any changes you have made since loading the data from the

Multi-WAN VPN Link Balancer.

Host & Group list – This table shows the current binding.

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Advanced configuration – Routing

Routing

This section is only relevant if your LAN has other Routers or Gateways.

• If you don't have other Routers or Gateways on your LAN, you can ignore the Static
Routing page completely.

• If your LAN has other Gateways and Routers, you must configure the Static Routing
screen as described below. You also need to configure the other Routers.

Note:

If there is an entry or entries in the Routing table with an Index of zero (0), these are System
entries. You cannot modify or delete these entries.

Dynamic routing

• RIP v2 – This acts as a “master” switch. If enabled, the selected WAN or LAN will
run RIPv1/v2, otherwise they don’t have RIP function.

• Interface – LAN, WAN1 – n, is enabled, any WAN or LAN can execute RIP
function.

Static routing

• Network Address – The network address of the remote LAN segment. For
standard class "C" LANs, the network address is the first 3 fields of the Destination
IP Address. The 4th (last) field can be left at 0.

• Netmask –The Network Mask for the remote LAN segment. For class "C" networks,
the default mask is 255.255.255.0

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• Gateway – The IP Address of the Gateway or Router that the Dual WAN VPN
Firewall must use to communicate with the destination above. (NOT the router
attached to the remote segment.)

• Interface – Select the correct interface, usually "LAN". The "WAN" interface is only
available if NAT (Network Address Translation) is disabled.

• Metric – The number of "hops" (routers) to pass through to reach the remote LAN
segment. The shortest path will be used.

Routing list – This shows the current routing table set by users.

Configuring Other Routers on your LAN

All traffic for devices not on the local LAN must be forwarded to the Dual WAN VPN Firewall,
so that they can be forwarded to the Internet. This is done by configuring other Routers to
use the Dual WAN VPN Firewallas the Default Route or Default Gateway, as illustrated by
the example below.

Static Routing – example

Router B

(192.168.2.90)

(192.168.3.70)

Router A

Segment 0

Segment 2

Segment

1

(192.168.1.xx)

(192.168.2.xx)

(192.168.1.100)

(192.168.1.1)

(192.168.3.xx)

(192.168.2.80)

The Dual WAN VPN FirewallGateway's Routing Table

For the LAN shown above, with 2 routers and 3 LAN segments, the Dual WAN VPN Firewall
requires 2 entries as follows.

Entry 1 (Segment 1)

Destination IP
Address

192.168.2.0

Network Mask 255.255.255.0
Gateway IP Address 192.168.1.100
Interface LAN
Metric 2

Entry 2 (Segment 2)

Destination IP
Address

192.168.3.0

Network Mask 255.255.255.0 (Standard Class C)
Gateway IP Address 192.168.1.100
Interface LAN
Metric 3

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For Router A's Default Route

Destination IP
Address

0.0.0.0

Network Mask 0.0.0.0
Gateway IP Address 192.168.1.1
Metric 2

For Router B's Default Route

Destination IP
Address

0.0.0.0

Network Mask 0.0.0.0
Gateway IP
Address

192.168.2.80

Interface LAN
Metric 3

Virtual Server

This feature allows you to make Servers on your LAN accessible to Internet users. Normally,
Internet users would not be able to access a server on your LAN because:

• Your Server's IP address is only valid on your LAN, not on the Internet.

• Attempts to connect to devices on your LAN are blocked by the firewall in the Dual WAN

VPN Firewall The "Virtual Server" feature solves these problems and allows Internet users
to connect to your servers, as illustrated below.

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FTP Server
(192.168.1.20)

Web Server
(192.168.1.45)

192.168.1.1 (LAN)

205.20.45.34 (WAN)

PC using FTP Server
(ftp://205.20.45.34)

PC using Web Server

(

http://205.20.45.34

)

Multi-WAN VPN Link Balancer

Note that, in this illustration, both Internet users are connecting to the same IP Address, but using different

protocols.

Connecting to the Virtual Server

Once configured, anyone on the Internet can connect to your Virtual Servers. They must use
the Dual WAN VPN Firewall Internet IP Address (the IP Address allocated by your ISP). e.g.

http://205.20.45.34

ftp://205.20.45.34

• To Internet users, all virtual Servers on your LAN have the same IP Address. This IP
Address is allocated by your ISP.

• This address should be static, rather than dynamic, to make it easier for Internet users to
connect to your Servers. However, you can use the Dynamic DNS feature (explained later
in this chapter) to allow users to connect to your Virtual Servers using a URL, instead of an
IP Address.
e.g.

• http://my_domain_name.dyndns.org

• ftp://my_domain_name.dyndns.org

This screen allows you to define your own Server types :

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Advanced configuration – virtual server

Virtual Server Configuration

• Enable – The enable checkbox is to Enable or Disable each Virtual server as required.

• Server Name – Enter a suitable name for this server. (By default, there are 12 well-known

virtual servers have been list on the Custom Virtual Server List)

• Protocol – Select the network protocol (TCP/UDP) used by this sever.

• IP Address – LAN, Enter the IP address of the server on your LAN which is running the

required Server software.
Each Host (server) should have a fixed IP address, or have a reserved IP address. (See the
Host IP section earlier in this Chapter for details on reserving an IP address.)
Each Host (server) must be running the appropriate Server software

• WAN – This selection allows this server to bind on any WAN ports, or even bind all WAN
ports together.

• LAN Port Range – Enter the range of port number used for outgoing traffic from this
Server. If only a single port is required, enter it in both fields.

• WAN Port Range -– Enter the range of port number used for incoming traffic to this Server.
If only a single port is required, enter it in both fields

• Allowed Remote IP – It allows only a range of remote side IP address to access the virtual
servers. The default is 0.0.0.0 ~ 0.0.0.0, means all remote side IP address can access it.

Buttons

• Add – Create a new Virtual Server entry.

• Delete – Delete the selected entry.

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• Update – Save any changes you have made to the current entry.

• Cancel – Cancel any changes you have made since the last save operation.

Virtual Server List - This table shows the details of all Custom Virtual Servers configuration data
which have been defined. You can modify their configuration data by mouse clicking some row.

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Advanced configuration - Special Application

If you use Internet applications which have non-standard connections or port numbers, you
may find that they do not function correctly because they are blocked by the firewall in the
Dual WAN VPN Firewall. In this case, you can define the application as a "Special
Application" in order to make it work.
Note that the terms "Incoming" and "Outgoing" on this screen refer to traffic from the client
(PC) viewpoint

Advanced configuration - Special Application.

• Enable – Use this to Enable or Disable this Special Application as required

• Name – Enter a descriptive name to identify this Special Application.

• Outgoing Protocol –Select the protocol used by this application, when sending

data to the remote server or PC.

• Outgoing Port Range – Enter the beginning and end of the range of port numbers
used by the application server, for data you send. If the application uses a single
port number, enter it in both fields.

• Incoming Protocol – Select the protocol used by this application, when receiving
data from the remote server or PC.

• Incoming Port Range –Enter the beginning and end of the range of port numbers
used by the application server, for data you receive. If the application uses a single
port number, enter it in both fields.

Buttons

• Add – Create a new Special Application entry.

• Delete – Delete the selected entry.

• Update – Save any changes you have made to the current entry.

• Cancel – Cancel any changes you have made since the last save operation.

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Special Application List - This shows the details of all Special Applications which are currently
defined. You can modify its configuration data by mouse clicking some row.

Using a Special Application on your PC

• Once the Special Applications screen is configured correctly, you can use the application
on your PC normally. Remember that only one (1) PC can use each Special application at
any time.

• Also, when 1 PC is finished using a particular Special Application, there may need to be a
"Time-out" period before another PC can use the same Special Application.

• If an application still cannot function correctly, try using the "DMZ" feature, if possible.

Advanced configuration – Dynamic DNS

Dynamic DNS is very useful when combined with the Virtual Server feature. It allows Internet users to
connect to your Virtual Servers using a URL, rather than an IP Address.

This also solves the problem of having a dynamic IP address. With a dynamic IP address,
your IP address may change whenever you connect to your ISP, which makes it difficult to
connect to you.
You must register for the Dynamic DNS service. The Dual WAN VPN Firewall supports 3
types of service providers:

• Standard client, available at http://www.dyndns.org
Other sites may offer the same service, but can not be guaranteed to work.

• TZO at http://www.tzo.com

• 3322 is available in China at http://www.3322.org

To use the Dynamic DNS feature

• Register for the service from your preferred service provider.

• Follow the service provider's procedure to have a Domain Name (Host name)

allocated to you.

• Configure the Dynamic DNS screen, as described below.

• The Dual WAN VPN Firewall will then automatically update your IP Address

recorded by the Dynamic DNS service provider.

• From the Internet, users will now be able to connect to your Virtual Servers (or DMZ
PC) using your Domain name.

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Dynamic DNS Service

This pull-down menu can Enable/Disable the Dynamic DNS feature, and select the required
service provider.

• Disable – Dynamic DNS is not used.

• TZO – Select this to use the TZO service (www.tzo.com). You must configure the

TZO section of this screen.

• DynDNS – Select this to use the standard service (from www.dyndns.org or other
provider). You must configure the Standard Client section of this screen.

• 3322(in China) – This is available in China. It is similar to “DynDNS”

• User Defined DDNS Server – This is the user defined DDNS server. If the DDNS

other than TZO, dyndns.org and 3322.

Additional settings

These options are available if using the standard client.

• Enable Wildcard – If selected, traffic sent to sub-domains (of your Domain name)
will also be forwarded to you.

• Enable backup MX – If enabled, you must enter the Mail Exchanger address
below.

• Mail Exchanger – If the setting above is enabled, enter the address of the backup
Mail Exchanger.

WAN Port Binding

• Select the WAN port used by the Dynamic DNS.

• The "Force Update" button will update your record on the Dynamic DNS Server

immediately.

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Advanced Configuration - Multi DMZ

This feature allows each WAN port IP address to be associated with one (1) computer on
your LAN. All outgoing traffic from that PC will be associated with that WAN port IP address.
Any traffic sent to that IP address will be forwarded to the specified PC, allowing unrestricted
2-way communication between the "DMZ PC" and other Internet users or Servers.

Note:

The "DMZ PC" is effectively outside the Firewall, making it more vulnerable to attacks. For
this reason, you should only enable the DMZ feature when required.

Multi DMZ

• Enable – Use this to enable or disable the DMZ setting, as required.

• WAN – there is 1 WAN port. Its connection type may change based on your WAN

connection type (Static/DHCP/PPPoE).

• Name – Enter a name to assist you to remember this setting. This name has no
effect on the operation.

• Private IP Address (LAN) – Enter the IP address of the PC you wish to associate
with this WAN port IP address. This IP address should be fixed, or reserved. (See
the Host IP section for details on reserving an IP address.)

• Access Group –You can decide the users to have the authority of using DMZ, by
define the groups (Host IP web page)

• Direction –For DMZ, you can allow inbound, outbound only, or both inbound and
outbound for traffic.

• Multi DMZ List - Multi DMZ List shows the details of all DMZ configuration data
which are currently defined. You can modify its configuration data by mouse-clicking
some row.

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Advanced Configuration - UPnP Setup

With UPnP (Universal Plug & Play) function, it can easily setup and configure an entire network,
enable discovery and control of networked devices and services.

UPnP Option - If Enable UPnP, then this device will become one of the entire local network.
You can find out there is an icon shown on the network neighborhood on the Window XP.

Every time you add a new service with port mapping, The new service will appear on the
mapping list.

UPnP Port Mapping List - UPnP is enable, this table shows the details of all Custom Virtual
Servers configuration data which have been defined.

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Advanced Configuration – NAT Setting

NAT Configuration

• NAT Routing – You can enable or disable NAT through the check box. If you
disable NAT checkbox, it will act as a bridge or Static Router. Most features will be
unavailable.

• TCP Timeout – Enter the desired value to use on the WAN port. The default is 300.

• UDP Timeout – Enter the desired value to use on the WAN port. The default is 120.

• TCP Window Limit – Enter the desired value to use on each WAN port. The default

is 0 (no limit).

• TCP MSS Limit – Enter the required MSS (Maximum Segment Size) to use on
each WAN port. The default is 0 (no limit).,

Non Translation Port Range - If some packets whose port number cannot be translated for special
applications, you must set state to “Enable” and input value in port range. Or its port cannot be
translated in the specified time period, you must set Enable and some seconds in Timeout.

NAT alias - For each alias entry, the WAN IP acts as an alias IP of the host with Local LAN IP to
Internet via the specified WAN port for the specified protocol packets, i.e. 1-1 NAT.

NAT alias list - NAT Alias List shows the list of all NAT alias configuration data which are currently
defined. You can modify its configuration data by mouse-clicking the list of rows.

Check NAT detail - It shows all detailed information on NAT configuration data

NAT Connection List - This shows the current details of all NAT entries which include interface,

protocol, state, destination IP, WAN IP, local IP, idle time and in/out packets.

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Advanced Configuration – Advanced Feature

External Filters Configuration

• IDENT Port – Port 113 is associated with the Internet's (Identification / Authentication)
service. When a client program in your computer contacts a remote server for services such
as POP, IMAP, SMTP, that remote server sends back a query to the "Ident" server running
in many systems listening for these queries on port 113. This means that hackers can
probe port 113 as a rich source of your personal information. The default value of this check
box is “Disable”

• Block Selected ICMP Types – These settings determine whether or not this device should
respond to ICMP requests received from the WAN port. If Checked, the selected packet
types are blocked. Otherwise, they are accepted.

DNS Loopback - When you have some servers on LAN and their domain names have already been
registered on public DNS. To avoid DNS loop back problem, please enter the following fields.

• Domain Name – Enter the domain name specified by you for local server.

• Private IP – Enter the private IP address of your local server.

Interface Binding - SMTP (Simple Mail Transport Protocol) Binding

Unless you are using E-mail accounts from different ISPs on each port, you can ignore these
settings.
Some ISPs configure their E-mail Servers so they will not accept E-mail from IP addresses
not allocated by them. If you are using accounts from different ISPs, sending E-mail over the
wrong WAN port may result in non-acceptance of the mail. In this case, you can use these

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settings to correct the problem.

• Enable - If enabled, the WAN port you specify below will be used for all outgoing SMTP
traffic. If not enabled, either WAN port will be used.

• WAN – Select the desired WAN port to be bound.

Protocol and Port Bindings - Use these settings if you wish to ensure that particular traffic

is sent by a particular WAN port, and thereby a particular ISP account.

• Enable - Enable or disable each item as require

• Source IP - IP address of source which packets are sent from.

• Destination IP – IP address of destination which packets are sent to.

• Subnet Mask – With subnet mask other than 255.255.255.255, you can make an IP sub-

network as your destination.

• Protocol – Select protocol type used by the traffic you wish to configure.

• Port Range - Enter the beginning and end of the port range used by the traffic you wish to

configure. If only a single port is used, enter the port number in both fields.

• WAN - Select the WAN port you wish this traffic to use.

Protocol and Port Binding List - This list shows the details of all protocol and port configuration data

which are currently defined. You can modify them by mouse clicking some row.

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6 – Security Management

Security Management – Block URL

This feature allows you to block access to undesirable Web sites. You can block by URL, IP
address, or Keyword. You can also have different blocking settings for different groups of
PCs.

• In operation, every URL is searched to see if it matches or contains any of the URL or
keywords entered here. Then, after a DNS lookup, it determines the IP address of the
requested site, the site's IP address is checked against IP address entries on this screen.

• Note that a single IP address may host many Web sites. Entering the address on this
screen will block all Web sites hosted on that IP address.

Access Group - This allows you to have different blocking rules for different Groups of PCs.

• All PCs (users) are in the Default Group unless moved to another group on the Host IP
screen.

• If you want the same restrictions to apply to everyone, select Default for the Group. In this
case, there is no need to enter any Hosts on the Host IP screen.

• If you wish to apply different restrictions on different Groups, select the desired Group, and
click the "Select" button. The screen will update data for the selected Group.

Block internet access – when this setting is Active ,all internet access is allowed, there are no
restrictions in place. When you add a rule here this will prohibit access of the website to which this
rule is applied.

Allow Internet Access – when this setting is active, all internet is prohibited by default. An entry here
will enable access to that specific site, while the rest is still blocked.

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Security Management – Access Filter

The network Administrator can use the Access Filter to gain fine control over the Internet access and
applications available to LAN users.

• Five (5) user groups are available, and each group can have different access rights.

• All PCs (users) are in the Default group, unless assigned to another group on the Host IP

screen.

Access Group - This allows you have different access rights for different Groups of PCs.

• If you want the same restrictions to apply to everyone, select Default for the Group. In this
case, there is no need to enter any Hosts on the Host IP screen.

• If you wish to apply different restrictions on different Groups, select the desired Group. The
screen will update data for the selected Group.

ICMP – Filters - If you enable ICMP Filter that means it will block ICMP request packet type specified
by users from local host to remote side.

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Port Blocking – There are two possible settings :

• No Filtering - all ports are open

• Block All Access – All ports are closed, when you make a new rule, the port will be

opened for that entry (maximum number of rules you enter are 50 )

• Filter Name – Enter a meaningful name for this filter.

• Protocol Type – Select a protocol type you wish to block.

• Port No. Range – Enter the range of port numbers used you wish to block. If only a single

port is required, enter it in both fields.

Security Management - Session Limit

This new feature allows to drop the new sessions from both WAN and LAN side. If the number of new
sessions exceeds the maximum value set by you in a sampling time.

• Sampling time - The time interval specified by you to count the new sessions. Only those
new sessions recently occurred is counted in the sampling time to check. (Default is 400
mil-sec)

• Maximum total of new sessions - The maximum total number of new sessions in the
system which is acceptable in the sampling time. Any new incoming sessions will be
dropped after the number of new sessions exceeds it. (Default: 65535 session/sec)

• Maximum new Sessions for Host - The maximum number of new sessions from the host
which is acceptable in the sampling time. Any new incoming sessions will be dropped from
this host after the number of new sessions exceeds it. (Default: 100 session/sec)

• Maximum dropped sessions for host - If the number of dropped new sessions from the
host exceeds the Maximum in the sampling time, any new session from the host will be
dropped in the pause time period. (Default: 25 session/sec)

• Pause time for host while exceeding limit on dropped new sessions - Within the pause
time period, no new session from the suspended host could be served by system when the
number of dropped new sessions exceeds the defined Maximum. (Default is 5 minutes)

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Security Management – System Filter Exeption

Sysfilter exeption - System Filter Exception – It will reject every packet with unrecognized

port to avoid port scan program from hackers but this also incurs problems on situation that
some servers (e.g. SMTP server port 113) or client from WAN need to response packet to
justify aliveness of their communication peers.

• Enable – If check box is marked, it will enable System Filter Exception

• Interface – You can select LAN, any WAN port or ALL interfaces which a packet

comes from.

• Protocol – The packet type which will be directly processed from above interface
by this device.

• Foreign Port Range – Enter the beginning and end of the foreign port range used
by the traffic you wish to configure. If only a single port is used, enter the port
number in both fields.

• Device Port Range – Enter the beginning and end of the device port range used by
the traffic you wish to configure. If only a single port is used, enter the port number
in both fields.

System Filter Exception Rules List - The list will display the details of all System Filter
Exception Rule data that you have setup. You can modify it by mouse-clicking each row.

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7 : VPN Configuration

Virtual Private Network (VPN) uses encryption and authentication to create the connection
between two end points (computers or networks). It allows private data to be sent securely
over a public network or Internet without the risk of unauthorized access from outside
intruders. VPN establishes a private network that can send data securely between two
networks. We call this creating a “tunnel”. A VPN tunnel connects the two PCs or networks.

Note: The Dual WAN VPN Firewall uses industry standard IPsec encryption. However, due to the
variations in how manufactures interpret this standard, many VPN products are not interoperable.
Although the Dual WAN VPN Firewall can interoperate with many other VPN products, it is not
possible for Dual WAN VPN Firewall to provide specific technical support for every other products.

Planning the VPN

When planning your VPN, you must make following choices first.

1. If the remote end is network, the two-endpoint network must have different LAN IP address ranges. If
the remote endpoint is a single PC running a VP N client, its des tinatio n address must be a single IP address,
with subnet mask of 255.255.255.255

2. Will you be using the Internet Key Exchange (IKE) setup, or Manual Keying, in which you must
specify each phase of the connection. IKE has become the standard for automatic keying.

3. What encryption level you are going to use (DES,3DES or AES)?

The settings that you have to make when connecting to another BaseWall product are kept basic.
Some Standard settings that we use for tunnels between our products are SHA1 authentication, AES 128
bits encryption and DH group 2 as hash algorithm. This is a basic setting that ensures good speed and a
very secure encryption and authentication so your data will be safely transported via the IPSec tunnel.

There are two basic settings :

Tunnel to BaseWall Unit - This describes how to setup an IPSec tunnel to a BaseWall VPN
1000,2000,3000,4000,5000 and 6000.

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VPN Configuration – Tunnel to Basewall Unit

• VPN Tunnel List– here you can add a new tunnel or change an existing one from the list The

router can setup a maximum of 50 tunnels.

• Tunnel Name– In order to distinguish the tunnels, you have to give the “Tunnel” a name..

• Tunnel – Only after you enable the tunnel check box, the tunnel can be connected.

• WAN port – You can choose WAN1, WAN2 or Any to make the VPN connection.

• Local Security Network– These entries identify the private network on this VPN router, the

hosts of which can use the LAN-to-LAN connection. You can choose a single IP address, the subnet,
or a selected IP range to make VPN LAN-to-LAN connection.

• Remote Security Network– These entries identify the private network on the remote peer VPN

router whose hosts can use the LAN-to- LAN connection. You can choose a single IP address, the subnet,
or a selected IP range to make VPN connection

• Remote Security Gateway – You can select the remote side IP address (WAN IP address) as your

remote side security gateway

• Preshared Key – Choose a shared secret for this entry, this must be the same on both units.

• Action

Connect – this button will initiate the tunnel

Submit Query – this button will add the policy

VPN Configuration – Tunnel to BaseWall Client

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Tunnel to BaseWall Client – This describes an IPSec tunnel from a the VPN 3000 to the BaseWall
Client Software.

• VPN Tunnel List– here you can add a new tunnel or change an existing one from the list The

router can setup a maximum of 50 tunnels

• Tunnel Name– In order to distinguish the tunnels, you have to give the “Tunnel” a name..

• Tunnel – Only after you enable the tunnel check box, the tunnel can be connected.

• WAN port – You can choose WAN1, WAN2 or Any to make the VPN connection

• Local Security Network– These entries identify the private network on this VPN router, the

hosts of which can use the LAN-to-LAN connection. You can choose a single IP address, the subnet,
or a selected IP range to make VPN LAN-to-LAN connection.

• Distinguished name remote client – Use for example an email address

[e-mail]

• Preshared key - Choose a shared secret for this entry, this must be the same on both units.

• Action

Connect – this button will initiate the tunnel

Submit Query – this button will add the policy

VPN Configuration – Advanced settings

When you use the tunnel to BaseWall unit or tunnel to BaseWall client configurations you don’t need
to use the Advanced Settings. Only when you want to make adjustments for a IPSec tunnel to a third
party unit you can choose here settings that may be required.

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• Tunnel Name– In order to distinguish the tunnel, you have to give “Tunnel” a name..

• PPPoE Session– If you are using PPPoE to make the connection, and some ISP offers multiple PPPoE

session, you can select these PPPoE sessions to construct VPN tunnels.

• Enable setting – Only when the tunnel check box is enabled , the tunnel can be connected.

• Phase 1 DH Group – Use DH Group 1(768-bits),DH Group 2(1024-bits), Group 5 (1536-bits) to

generate IPSec SA keys.

• Phase 1 Encryption Method– There are three data encryption methods : DES,3DES,AES

• Phase 1 Authentication Method– There are two authentication available. MD5 and SHA1 (Secure

Hash Algorithm)

• Phase 1 SA Life Time– By default the Security Association lifetime is 3600 Sec.

• Force Deletion after Expiry – Once SA get expired, tunnel will be removed and related resources

will be released to the system.

Security level

• Encryption Method – It specifies the encryption mechanism to use. Data encryption makes the data
unreadable if intercepted. There are three encryption method available; DES/3DES and AES. The
default is null.

• Authentication – It specifies the packets authentication mechanism to use. Packets authentication
proves that data comes from source you think it comes from. There are three authentications available.
MD5,

SHA1 and SHA2.

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Key management

• Key – Key Type: there are two key types (manual key and auto key) available for the key

exchange management.

• Manual Key: If manual key is selected, no key negotiation is needed.

• AutoKey (IKE)- There are two types of operation modes can be used.

• Main mode accomplishes a phase one IKE exchange by establishing a secure channel.

• Aggressive Mode is another way of accomplishing a phase one exchange. It is faster and simpler

than main mode, but does not provide identity protection for the negotiating nodes.

• Perfect Forward Secrecy (PFS) – If PFS is enable, IKE phase 2 negotiation will generate new key

material for IP traffic encryption & authentication. Preshared Key – This field is to authenticate the
remote IKE peer.

• Key Lifetime- This is specified the lifetime of the IKE generated Key. If the time expires or data is

passed over this volumn, a new key will be renegotiated, By default, 0 is for no limit.

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IPSec policy options

• Tunnel Attribute – The attributes for the tunnel that you just setup

• Dead Peer Detection - If you like to utilize one of the wan port as a backup or plan the failover

function,

you can enable Dead Peer Detection function.

• Check Method – You can either choose ICMP, Heartbeat or DPD protocol. This will detect if the

remote site VPN tunnel is alive or not.

Options :

• NetBIOS Broadcast- This is used to forward NetBIOS broadcast across the Internet.

• Auto Trigger–This is help to keep up the IPSec connection tunnel. It can be re-established

immediately, if a connection is dropped and detected.

• Anti Replay – It ensures to keep track of IP packet-level security in order.

• Passive mode – This means that your PC establishes the data connection. If you enable passive

mode.

• Check ESP Pad – If enable ESP(Encapsulating Security Payload),it will check ESP padding.

• Allow Full ECN – Enable will allow full Explicit Congestion Notification (ECN). ECN is a standard

proposed by the IETF that will cut down on network congestion and routers dropping packets.

• Copy DF Flag – When an IP packet is encapsulated as payload inside another IP packet, some of the
outer header fields can be newly written, and others are determined by the inner header. Among
these fields is the IP DF (don't fragment) flag. When the inner packet DF flag is clear, the outer packet may
copy it or set it; however, when the inner DF flag is set, the outer header MUST copy it.

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• Set DF Flag- If this DF (Do not Fragment) flag is set, it means the fragmentation of this packet at
the IP level is not permitted.

VPN configuration – VPN preset

• ISAkmp Port– Internet Security Association and Key Protocol Management (ISAkmp) is designed to
negotiate, establish, modify and delete security associations and their attributes. In particular, it was
assigned UDP port 500 by the IANA.

• WAN Port – Choose the WAN port that you want these settings to be applied for.

• Retry Counter – It indicates how many times the process of Phase 1 will be restarted if it’s

unsuccessful. There is a error message in VPN log once it is expired.

• Retry Interval – It is the time period between two consecutive retries.

• Maxtime to complete Phase 1 – It indicates the maximum time allowed to be negotiated in

Phase 1. If it expired, it’s recommended to increase the Maxtime period or reduce DH group
level. Default value is 30 sec.

• Maxtime to complete Phase 2 – It indicates the maximum time allowed to be negotiated in
Phase 2. If it expired, it’s recommended to increase the Maxtime period or reduce DH group
level. Default value is 30 sec.

• Count Per Send – It indicates the maximum amount of duplicate packets to be resent if the
remote side does not respond the first packet.

• Logging Level - This function allows you to select which information you want to see on the VPN
log. It has six different level of messages: None, Critical, Error, Warning, Information, Debug.

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VPN Configuration – SA List

VPN configuration – SA list

The list will display the details of all Policy Setup configuration data that you have setup. You can
modify it by mouse-clicking each row

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VPN Configuration – VPN Log

You can monitor the VPN status through the VPN log web page. The log level (priority) can be chosen
from VPN IKE Global Setting web page.

Message Status

• Time – It indicates when this message is created using the system time.

• Priority – It indicates the severity level of a message for analysis.

Undefined messages

• Module – Which module is responsible for this message to be sent in IPSec architecture.

• Messages – this displays some information that describes what event happened.

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8: QoS Configuration

QoS Configuration – overview

The Dual WAN VPN Firewall

provides QoS, which supports the high quality of network service.

Because it will classify outgoing packets based on some policies defined by users, it can make some
real-time applications to get better response or performance.

QoS Features :

• Enable QoS – This will allow users enable QoS function.

• Queuing Method – The methods that how you manage your queue.” Priority

Queuing is one of the first queuing variations to be widely implemented.

IP TOS (Type of Service Feature)

• Process TOS Field – An 8-bit field in the IP Packet header designed to contain values

indicating how each packet should be handled in the network. If you choose “enable” it will
enable this function to process this IP Type of service field.

• Overwrite policy priority - Choose “yes” to set the priority of TOS field in IP packet to overwrite the
priority defined in policy configuration.

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QoS Configuration – QoS Setup

QoS Setup

QoS Feature

• Enable QoS – This will allow users enable QoS function

• Queuing Method - The methods that how you manage your queue.”Priority queuing. It is one of

the first queuing variations to be wildly implemented.

IP TOS

• Process TOS Field – An 8 bits field in the IP packet header designed to contain values indicating

how each packet should be handled in the network. Enable will enable this function to process IP
Type of Service field.

• Overwrite policy priority – Choose “yes” to set the priority of TOS field in IP packet to overwrite

the priority defined in policy configuration

QoS Configuration – Policy Configuration

Policy Priority :

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• Po lic y Name List – When adding a new Policy, ignore this list. To edit an e xisting en try, select it from
the list, and click the "Select" button. The data fields will then be updated with data for the selected
entry.

• Policy Name – Enter a suitable name. Generally, you should use the "Policy Name" for the network
traffic.

• Source Address – Define the source address of packets here. It has two types like IP address or MAC
address. If you select IP address, you can define IP address range; otherwise define up to four MAC
addresses.

• Destination Address – Define the destination address of packets here. The explanation is as the same
as above.

• Protocol Type – The field defines traffic packet type, i.e. IP,TCP and UDP.

• Source Port – Define the source port of packets here.

• Destination Port – Define the destination port of packets here.

• Priority Queue – It defines a packet if it meets all conditions defined above, it will be serviced with some

priority level.

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9 : Management Assistant

Management assistant – Admin Password

Enter the desired password, re-enter it in the Verify Password field, then save it.
When you connect to the Load Balancer with your Browser, you will be prompted for the password
when you connect, as shown below.

• Enter "Admin" for the User Name.

• Enter the password for the Dual WAN VPN Firewall, as set on the Admin Password

screen above.

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Management Assistant – Email Alert

This feature will send a warning Email, inform system administrator that one of the WAN ports
was disconnected.

Enable/Disable Email Alert

• Enable – This will enable email alert to send a warning email when WAN port was disconnected.

• Disable – This will disable email alert not to send a warning email when WAN port was disconnected

Email Alert Configuration

• Email Sender Address- It is an email address that sends a warning email to a recipient. Inform
that a recipient checks if there is any problem on WAN ports or not.

• Email (SMTP) Server Address - It is an email server a warning email will be sent to. If the
setting is enabled this is the address we here the email alert will be send to. For
example:mail.domain.com

.

• Email(SMTP) server user name – This is the user name of the email sender for authentication
(optional).

• Email(SMTP)server password - This is the user password

• Email Recipient Address - This is the email recipient address ([e-mail]).

When if one of the WAN port is disconnected, the email message will be sent to him(her).

Excessive Ping Notification - This function is useful to prevent ICMP packets attacks, from WAN or

LAN, on the device. It will drop the packets if the ping times are excessive the threshold value Ping
Before Notification. And it will send e-mail to notify the administrator if Email Alert is enabled.

• Ping Attack Notification - By default this feature is Disabled.

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• Ping Before Notification - A threshold value, means the maximum Ping times allowed to each
interface on this device in a minute. The valid values ranges from 0 to 9999.

Management Assistant – SNMP

This section is only usefull if you have SNMP(Simple Network Management Protocol) software on a
PC or server. If you have SNMP software, you can use a standard MIB 2 file with the VPN 3000.

System Information

• Contact Person – The name of the person responsible for this device.

• Device name – The name of Dual WAN VPN Firewall.

• Physical Location – The location of the Dual WAN VPN Firewall.

Community - It is a relationship between a SNMP agent and a set of SNMP managers that
defines authentication, access control, and proxy characteristics.

Trap Targets - Enter the IP address of any targets (PCs running SNMP software) to which you
want traps to be sent. All traps are level 1.

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Management Asssistant – Syslog

This feature can send real time system information on the web page or to the specified PC.

Syslog Delivery

• Sending out – Check this, if you want to send syslog messages to other machine.

• Keep Send messages – Check this, if you want to keep sent messages, otherwise the

sent message will be delete.

• Syslog Server - IP address: Up to 3 syslog servers can be used.

• Enable: You can enable or disable each server temporarily.

• Port: If your syslog does not use the default port, change it.

• Log Priority for modules - The messages are grouped into 8 priority levels, from

Emergency to Debug. The lower level it is, the fewer messages it will generate.
Emergency is the lowest priority level, and Debug is the highest one. So set priority to

Debug will send all generated messages.

SNTP Configuration

• Time Zone - You can setup system up time using SNTP ( Simple Network Time Protocol),
and there are 3 SNTP server that you can define on the SNTP configuration.

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Management Asssistant - Upgrade Firmware

This Upgrade Firmware Screen allows you to upgrade firmware or backup system
configuration by using HTTP upgrade.

• You can backup your system configuration by press “save” button of Save System
Configuration. It will save the system configuration for you. (Notice: You have to refresh
the browser after you saved the system configuration file)

• You also can do firmware upgrade by input the correct password and the file name of
your firmware. Remember do not Reset or Restart the device while update new
firmware, because it may cause system to crash.

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10: Device Status

Once both the Dual WAN VPN Firewall and the PCs are configured, operation is
automatic. However, there are some situations where additional Internet configuration may
be required:
Refer to Chapter 6 - Advanced Features for further details.

Device status – System status

• Connection Status – Current status – either "Connected" or "Disconnected".

• Connection Type – The type of connection used – DHCP, Fixed IP, PPPoE or PPTP

• "Force Renew" button– Only available if using a dynamic IP address (DHCP). Clicking this

button will perform a DHCP "Renew" transaction with the ISP's DHCP server. This will extend the
period for which the current WAN IP address is allocated to you.

• IP Address – The IP address of the Dual WAN VPN Firewall, as seen from the Internet.
This IP Address is allocated by the ISP (Internet Service Provider)

• Subnet Mask – The Network Mask (Subnet Mask) for the IP Address above.

• Gateway - the default gateway that belongs to this subnet

• DNS IP Adress – the DNS server address as is supplied by your ISP

• MAC address – the MAC address of the interface WAN 1.

LAN Information

• IP Address – The LAN IP Address of the VPN 800/2 Firewall Router.

• Subnet Mask – The Network Mask (Subnet Mask) for the IP Address above.

• MAC Address – The MAC (physical) address of the Dual W AN VPN Firewall

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• DHCP Server – The status of the DHCP Server function - either "Enabled" or "Disabled".

Device Status - WAN status

NAT Statistics

This section displays data for each WAN port.

• Connection status – This will display either Connected or Not Connected.

• Default Loading Share - The default traffic loading between the WAN ports.

• Current Loading Share – The current traffic loading between the WAN ports.

• Current Loading – The number of sessions, Bytes and Packets currently being processed on

each port.

• Current Bandwidth – The current Download and Upload speeds on each WAN port.

"Check NAT Detail" will display the NAT Status screen, described below

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Data – NAT Status

LAN IP info

• IP Address – The LAN IP Address of the Dual WAN VPN Firewall.

• Mask Address – The Network Mask (Subnet Mask) for the IP Address above.

Active WAN IP Info – There is one (1) row for each active connection, for each connection the
following data is shown.

• IP Address – The WAN (Internet) IP Address of the VPN 800/2 Firewall Router.

• Mask Address – The Network Mask (Subnet Mask) for the IP Address.

NAT Timeouts – This displays the current timeout values for TCP and UDP connections.

TCP Prosperity - This displays the MSS (Maximum Segment Size) and Maximum

Windows size for TCP packets.

NAT Traffic - This section displays statistics for both outgoing (LAN to Internet) and incoming
(Internet to local traffic.

NAT Connections - This displays the current number of active connections. For further
details, click the "View Connection" list button.

Errors - Statistics are displayed for Checksum errors, number of retries, and number of
bad packets.

Misc - This displays the total IP packets and reserved address.

Interface Statistics - This section displays cumulative statistics. Use the "Restart Counter" button

to restart these counters when required.

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Device information – Device Information

Device Information

• Firmware Version – Version of the Firmware currently installed.

• NAT – Status of the NAT feature – either “Enable” or “Disable”

• Load Balance – Status of the Load Balance feature –either “Enable” or “Disable”

• Virtual Server – Status of the Virtual Server feature - either “Enable” or “Disable”

• Special Applications – Status of the Special Applications feature - either “Enable” or

“Disable”

• DMZ – Status of the DMZ feature – either "Enabled" or "Disabled".

• Block URL – Status of the Block URL feature - either "Enabled" or "Disabled".

• Hardware ID - The manufacturers ID for this particular device

Device Statistics

• System UpTime – The time since the system of a device was last initialized

• CPU Usage – The current usage percentage of CPU.

• Memory Usage – The current usage percentage of Memory (Heap & Queue).

Buttons

• Refresh – Update the data on screen.

• Restart – Restart (reboot) the

Dual WAN VPN Firewall.

Restore Factory Defaults – This will delete all existing settings, and restore the factory default
settings. See below for details.

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If the "Restore Default Value" button on this screen is clicked:

• ALL of your settings will be erased.

• The default IP address, password and ALL other settings will be restored to the factory

default values.

• The DCHP server function will be enabled.

These changes may mean that the current connection is invalid, and you will have to re-connect to
the Dual WAN VPN Firewall using its default IP address (192.168.1.1).

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Appendix A

Specifications

Model BaseWall VPN 3000 Dual WAN Firewall
Dimensions 120mm (W) x 427mm (D) x 43.4mm (H)
Operating 0° C to 40° C
Temperature

Storage -10° C to 70° C
Temperature

Network protocol TCP/IP
Protocol:
Network Interfaces 16 Ethernet:
14 * 10/100BaseT (RJ45) auto-Switching Hub ports for LAN devices
2 * 10/100BaseT (RJ45) for WAN
LEDs 14 LAN
2 WAN
2 Status
1 Power
Power Input AC 110V-230V @ 0.5A

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause
undesired operation.

CE Marking Warning

This is a Class B product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.

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Appendix B

Windows TCP/IP Setup

Overview
TCP/IP Settings

If using the default Load Balancer settings, and the default Windows 95/98/ME/2000 TCP/IP
settings, no changes need to be made.

• By default, the Dual WAN VPN Firewall will act as a DHCP Server, automatically providing
a suitable IP Address (and related information) to each PC when the PC boots.

• For all non-Server versions of Windows, the default TCP/IP setting is to act as a DHCP client.

• If you wish to check your TCP/IP settings, the procedure is described in the following sections.

• If your LAN has a Router, the LAN Administrator must re-configure the Router itself.

Checking TCP/IP Settings - Windows 9x/ME:

1. Select Control Panel - Network. You should see a screen like the following:

2. Select the TCP/IP protocol for your network card.

3. Click on the Properties button. You should then see a screen like the following.

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Ensure your TCP/IP settings are correct, as follows:

Using DHCP

To use DHCP, select the radio button Obtain an IP Address automatically. This is the
default Windows settings.

Restart your PC to ensure it obtains an IP Address from the VPN 800/2 Firewall Router.

Using "Specify an IP Address"

If your PC is already configured, check with your network administrator before making the following
changes:

• If the DNS Server fields are empty, select Use the following DNS server addresses, and
enter the DNS address or addresses provided by your ISP, then click OK.

• On the Gateway tab, enter Dual WAN VPN Firewall IP address in the New Gateway field
and click Add, as shown below. (Your LAN administrator can advise you of the IP Address
they assigned to the Dual WAN VPN Firewall.)

Statistics

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• On the DNS Configuration tab, ensure Enable DNS is selected. If the DNS Server Search Order list
is empty, enter the DNS address provided by your ISP in the fields beside the Add button, then click

Add.

Checking TCP/IP Settings - Windows 2000:

6. Select Control Panel - Network and Dial-up Connection.

• Right click the Local Area Connection icon and select Properties. You should see a screen like the
following:

Figure B-5: Network Configuration (Win 2000)

• Select the TCP/IP protocol for your network card.

• Click on the Properties button. You should then see a screen like the following.

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Figure B-6: TCP/IP Properties (Win 2000)

• Ensure your TCP/IP settings are correct:

Using DHCP

To use DHCP, select the radio button Obtain an IP Address automatically. This is the default
Windows settings.
Restart your PC to ensure it obtains an IP Address from the Dual WAN VPN Firewall.

Using a fixed IP Address ("Use the following IP Address")

If your PC is already configured, check with your network administrator before making the
following changes:

• Enter Dual WAN VPN Firewall IP address in the Default gateway field and click OK. (Your LAN
administrator can advise you of the IP Address they assigned to the Multi-WAN VPN Link
Balancer.)

• If the DNS Server fields are empty, select Use the following DNS server addresses, and enter
the DNS address or addresses provided by your ISP, then click OK.

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Checking TCP/IP Settings - Windows XP:

7. Select Control Panel - Network Connection.

• Right click the Local Area Connection and choose Properties. You should see a screen like the
following:

Figure B-7: Network Configuration (Windows XP)

• Select the TCP/IP protocol for your network card.

• Click on the Properties button. You should then see a screen like the following:

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Figure B-8: TCP/IP Properties (Windows XP)

• Ensure your TCP/IP settings are correct.

Using DHCP

To use DHCP, select the radio button obtain an IP Address automatically. This is the default
Windows settings.
Restart your PC to ensure it obtains an IP Address from the Multi-WAN VPN Link Balancer.

Using a fixed IP Address ("Use the following IP Address")

If your PC is already configured, check with your network administrator before making the
following changes.

• Enter Dual WAN VPN Firewall IP address in the Default gateway field and click OK. (Your LAN
administrator can advise you of the IP Address they assigned to Dual WAN VPN Firewall.)

• If the DNS Server fields are empty, select Use the following DNS server addresses, and enter
the DNS address or addresses provided by your ISP, then click OK.

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Appendix C

Troubleshooting

Overview

This chapter covers some common problems that may be encountered while using the Dual WAN

VPN Firewall and some possible solutions to them. If you follow the suggested steps and the Dual WAN
VPN Firewall still does not function properly, contact your dealer for further advice.

General Problems

Problem : Can't connect to the Dual WAN VPN Firewall to configure it.

Solution : Check the following:

• The Load Balancer is properly installed, LAN connections are OK, and it is powered ON.

• Ensure that your PC and the Dual WAN VPN Firewall

are on the same network segment. (If you

don't have a router, this must be the case.)

• If your PC is set to "Obtain an IP Address automatically" (DHCP client), restart it.

• If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address within the range

192.168.1.2 to 192.168.1.254 and thus compatible with the Dual WAN VPN

Firewall default IP

Address of 192.168.1.1.Also, the Network Mask should be set to 255.255.255.0 to match the VPN
3000 Mask.

Internet Access

Problem : When I try to reach an URL or IP address I get a time out error.

Solution : A number of things could be causing this. Try the following troubleshooting steps.

• Check if other PCs work. If they do, ensure that your PCs IP settings are correct. If using a Fixed (Static)
IP Address, check the Network Mask, Default gateway and DNS as well as the IP Address.

• If the PCs are configured correctly, but still not working, check the VPN 800/2 Firewall Router.
Ensure that it is connected and ON. Connect to it and check its settings. (If you can't connect to it,
check the LAN and power connections.)

• If the

Dual WAN VPN Firewall is configured correctly, check your Internet connection

(DSL/Cable modem etc) to see that it is working correctly.

Problem 2 : Some applications do not run properly when using the VPN 3000 Dual WAN Firewall.

Solution :

The

Dual WAN VPN Firewall processes the data passing through it, so it is not transparent.

Use the

Special Applications feature to allow the use of Internet applications which do not function correctly.

If this does solve the problem you can use the

DMZ function. This should work with most applications, but:

• It is a security risk, since the firewall is disabled for the

DMZ PC.

• Only one (1) PC can use this feature.

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Appendix D : IPSec Tunnel Examples

VPN Configuration – Examples

Tunnel to BaseWall Unit

VPN 3000 TO : VPN 1000 OR VPN 2000 OR VPN 3000

The BaseWall units in the following example use registered IP addresses. You have to replace these
addresses with IP addresses that are available to you. These settings are only possible if you have a static IP
address available on one or both of your WAN ports.

This example takes a tunnel between a VPN 3000 and a VPN 2000. This example applies to the
BaseWall VPN 1000,2000 and 3000 series, you can use eather unit at both sides. You can use the IP
addresses from the network diagram above.

These kind of tunnels are named LAN to LAN IPSec tunnels.

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First we will make settings in the VPN 3000

Next we will make settings for the VPN 2000

Note : you need different subnets at both ends of the tunnel. This is because the IPSec tunnel will connect
the two subnets so they need to be different in order to avoid IP address conflicts.

These are all the settings you need to setup the tunnel. You can push the connect buttons at one of the
locations, this unit will be initiator of the tunnel, the other unit will be the responder. You can check the
tunnel status in the SA list. Information about key lifetimes and these kind of things you can find by
pushing the tunnel status button in VPN Configuration – Advanced settings.

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