BaseManager 2.0
Quick Start Guide
June 3, 2014
Customer Service 1-866-294-5847
Baseline Inc.
www.baselinesystems.com
Phone 208-323-1634
FAX 208-323-1834
Toll Free 866-294-5847
©2014 Baseline Inc. All Rights Reserved.
Table of Contents
Introduction ......................................................................................................... 1
Overview of the BaseManager Quick Start Process ........................................ 1
Step 1 – Install Your Communication Equipment ................................................ 1
Step 2 – Check the Firmware Version on Your Controller ................................... 2
BaseStation 1000 ............................................................................................. 2
BaseStation 3200 ............................................................................................. 2
Step 3 – Connect Your Controller to BaseManager ............................................. 3
BaseStation 1000 ............................................................................................. 3
BaseStation 3200 ............................................................................................. 4
Step 4 – Get the Registration Code from Your Controller ................................... 4
BaseStation 1000 ............................................................................................. 5
BaseStation 3200 ............................................................................................. 5
Step 5 – Call Baseline Support to Set Up Your BaseManager Account ................ 6
Step 6 – Configure Your BaseManager Account .................................................. 6
Appendix .............................................................................................................. 8
Working with the Site Network Administrator ................................................ 8
Ethernet Radio ............................................................................................ 8
Wi-Fi ............................................................................................................ 8
Wi-Fi Settings Worksheet ................................................................................ 9
Connecting Your Controller to a Self-hosted BaseManager Server ............... 10
BaseStation 1000....................................................................................... 10
BaseStation 3200....................................................................................... 10
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BaseManager 2.0 Quick Start Guide
Introduction
BaseManager is a powerful cloud-based central control and remote access platform that allows any
BaseStation 3200™ or BaseStation 1000™ controller to be managed remotely over the Internet.
With BaseManager, you’ll be able to do everything you normally have to do at the controller, from
the convenience of any Internet connected device.
This quick start guide helps you get connected to BaseManager.
In order for a BaseStation irrigation controller to connect to BaseManager, the controller must
have access to the Internet. Every BaseStation 1000 and BaseStation 3200 controller has a built-in
Ethernet port that is Internet ready.
Baseline also supports cell modem, Wi-Fi, or Ethernet radio communication modules that connect
the controller to the Internet.
Overview of the BaseManager Quick Start Process
Step 1 – Install your communication equipment.
Step 2 – Check the firmware version on your controller and update if necessary.
Step 3 – Connect your controller to BaseManager.
Step 4 – Get the registration code from your controller.
Step 5 – Call Baseline Support to set up your BaseManager account.
Step 6 – Configure your BaseManager account.
Step 1 – Install Your Communication Equipment
Using the Baseline installation guide that came with your communication equipment, install,
connect, and configure the equipment. Check the status lights and indicators on your
communication equipment to ensure that it is powered up and appears to be sending and receiving
data.
If you have a cell modem, be sure to complete and submit your Wireless Service Activation Form
that was enclosed with your cell modem communication package. Baseline will not activate your
SIM card until we have received your form with your valid billing information. Be sure to read the
Wireless Service Terms and Conditions on page 2 of the Wireless Service Activation Form.
If the Internet connectivity at the site is not managed by a network administrator, it’s likely that the
communication equipment and irrigation controllers will connect to BaseManager without any
special configuration. However, if your installation site has a managed network, you will need to
work with the network administrator at the site to complete the setup. You might also need to ask
the admin to make some configuration changes that allow the communication to/from your device
to get out to the Internet via the site’s network.
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Some examples of when you need to involve a network administrator:
• The network requires a static IP address be assigned to the controller in order to gain access
to the network.
• The network uses MAC address filtering to limit access to the network. If you need to find the
MAC address of a Baseline irrigation controller, refer to Step 4.
• The network doesn’t allow the WS and WSS security protocol.
If you need to involve a network administrator, refer to the Appendix for specific information.
BaseManager 2 Quick Start Guide
Step 2 – Check the Firmware Version on Your Controller
Before you attempt to connect your BaseStation 1000 or BaseStation 3200 irrigation controller to
BaseManager, make sure that it is running the most current version of firmware.
To determine whether the firmware version on your controller is different from the currently
released version, go to the Baseline web site (www.baselinesystems.com
click Firmware Version Updates. Click the link for your controller. Review the information on that
page, to find out what the current firmware version is and then compare that with the version on
your controller.
To check the firmware version on your controller:
). Click Support, and then
BaseStation 1000
1. Press the System Setup button. The System Maintenance menu displays.
2. Press the
The Firmware Update screen displays.
3. The USB Update option should be highlighted. If it is not highlighted, press the
to highlight it, and then press the OK button. The USB Update screen displays. The controller
firmware version is listed at the top of the screen.
button to highlight the Firmware Update option and then press the OK button.
or button
BaseStation 3200
Turn the dial to the Advanced position. The version number of the firmware displays at the bottom
of the screen.
If you find that an updated firmware version is available and you want to replace the firmware on
your controller with the new version, refer to the topic on Updating Firmware in your controller’s
user manual.
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BaseManager 2.0 Quick Start Guide
Step 3 – Connect Your Controller to BaseManager
IMPORTANT NOTE: Follow the steps below to connect your controller to Baseline’s BaseManager
server. If the controller needs to connect to a self-hosted BaseManager server, refer to the topic in
the Appendix.
BaseStation 1000
1. Press the System Setup button. The System Setup menu displays.
2. Press the
select it. The Network Setup menu displays.
3. The IP Setup option should be highlighted. If it is
not highlighted, press the
highlight it, and then press the OK button. The IP
Setup screen displays.
4. Make sure that a checkmark displays in the
DHCP Enabled field.
Note: DHCP (Dynamic Host Configuration
Protocol) allows your controller to automatically
obtain an IP address, which enables the connection to the Internet. DHCP is the default
network configuration for the BaseStation 1000.
In some cases, private network configurations or network security issues might require that
you configure a static IP address for your controller. If your controller requires a static IP
address, refer to Setting Up a Static IP Address in the BaseStation 1000 User Manual.
5. Press the Back button to return to the Network Setup menu.
6. Press the
BaseManager Setup option, and then press the
OK button to select it. The BaseManager Setup
screen displays.
7. Make sure that a checkmark displays in the
BaseManager Enabled field. If the checkmark is
not there, press the + or – button to enter it in
the field.
button to highlight the Network Setup option, and then press the OK button to
or button to
button to highlight the
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BaseManager 2 Quick Start Guide
BaseStation 3200
1. After you have installed, connected, and configured your communication equipment, turn the
dial on the BaseStation 3200 controller to Network position.
2. Press the Next button to highlight the
Ethernet Setup option, and then press Enter.
The Setup Ethernet screen displays.
3. Make sure that DHCP displays in the IP
Address Mode field.
Note: DHCP (Dynamic Host Configuration
Protocol) allows your controller to
automatically obtain an IP address, which
enables the connection to the Internet. DHCP
is the default network configuration for the
BaseStation 3200.
In some cases, private network configurations or network security issues might require that
you configure a static IP address for your controller. If your controller requires a static IP
address, refer to Setting Up a Static IP Address in the BaseStation 3200 User Manual.
4. Press the Back button to return to the Network menu.
5. When the BaseManager Server Setup option
is highlighted, press the Enter button to select
it.
6. Press the Next button to move to the
Connection field, and then press the + button
to change the setting in the field from Don’t
Connect to the connection method for your
controller.
Note: If the controller is connected with an
Ethernet radio or a Wi-Fi module, select the
Ethernet option in the Connection field.
Step 4 – Get the Registration Code from Your Controller
When your controller connects to the BaseManager server for the first time, the server detects the
connection and checks for an associated BaseManager account. If no account is found, the server
sends a registration code to your controller. You might see the PIN displayed on the controller’s
main screen. You need the PIN when you call Baseline to set up your BaseManager account. You
also need the PIN to add a controller to an existing BaseManager account.
After you create your BaseManager account, the PIN no longer displays on the controller.
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BaseManager 2.0 Quick Start Guide
BaseStation 1000
The PIN displays in a message, but after the message is
dismissed from the display, you can find the PIN on
the BaseManager Info screen.
1. Press the System Setup button.
2. Press the
Setup option, and then press OK.
3. Press the
BaseManager Info option, and then press OK. The PIN displays on the last line as shown in
the illustration.
4. Write down the PIN found in the Reg. PIN field
on this screen.
5. Write down the MAC address of the BaseStation
1000 controller found in the MAC field on this
screen.
button to highlight the Network
button to highlight the
BaseStation 3200
The PIN briefly displays in a pop-up message as shown
in the illustration. After the message is dismissed from
the display, you can find the PIN on the BaseManager
Address screen.
1. Turn the dial on the BaseStation 3200 controller
to Network.
2. When the BaseManager Server Setup option is
highlighted, press the Enter button to select it.
The BaseManager Address screen displays as
shown in the lower illustration.
3. Write down the PIN found in the Registration
Code field on this screen.
4. Write down the MAC address of the BaseStation
3200 controller found in the Physical (MAC)
Address field on this screen.
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BaseManager 2 Quick Start Guide
Step 5 – Call Baseline Support to Set Up Your BaseManager Account
When you are ready to activate your BaseManager account, call Baseline Support at 866-294-5847.
Be prepared to provide the following information:
• Company name
• Site name
• The full name of the person who is to be the company administrator
• The email address of the person who is to be the company administrator
• The registration PIN from one controller at the site
• The MAC address from the same controller
Baseline Support will assign the company admin username and password. The admin can change
this password after logging in for the first time.
If you already have a BaseManager account and you are just connecting a new controller to
BaseManager, you don’t need to set up another account. Just be sure to write down the
authorization PIN that displays on your controller when it’s connected. Then you will use that PIN
to add the controller to your existing BaseManager account. Refer to the Adding Controllers topic
in the BaseManager 2.0 User Manual. You can access the user manual by clicking the Help link in
the top-right corner of the BaseManager page, or you can open a copy of the user manual from the
Resource Library on Baseline’s website.
Step 6 – Configure Your BaseManager Account
A BaseManager account allows some users to be assigned company administrator privileges and
any number of other users to be given general user privileges. Company administrator privileges
are typically assigned to the person whose account is set up during the BaseManager account
registration process.
After Baseline Support creates a BaseManager account for your company and updates the basic
information, the company administrator is responsible for completing the account setup. The
account setup tasks include adding sites, controllers, and users, and then giving users access to
specific controllers. The administrator is also responsible for configuring the controller map.
The following steps must be performed by a user with company administrator privileges.
1. On a computer that is connected to the Internet or another web-enabled mobile device, start
one of the following web browsers (make sure you have the most current version of the
browser):
Google Chrome
Mozilla Firefox
Safari
IMPORTANT! At this time, BaseManager is not compatible with Microsoft Internet Explorer.
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BaseManager 2.0 Quick Start Guide
2. Type the following web address in the web browser’s address bar, and then press Enter:
http://p1.basemanager.net
3. On the authentication page, type the username and password given to you by Baseline
Support in the appropriate fields, and then click Login.
If you are using Google Chrome as your browser, a message displays to alert you to click the
gray shield icon at the end of the address bar. Click OK to close the message. After you
click the icon, Google Chrome prompts you to select the content that you want to display.
Override the alert for the BaseManager site by clicking Load anyway. The URL in the address
bar shows to indicate that the map components are not secure.
4. Click the Company Admin & Reports button in the upper-right corner of the page.
IMPORTANT! If no controllers have been added to your BaseManager account, no data
displays in the table on the Controllers in My Company page. You can click the Add a New
Controller button, but you cannot add controllers until you have added sites.
5. Click the options in the menu on the left and review the information on the pages that
display. Make changes as needed.
Refer to the BaseManager 2.0 User Manual to find the instructions for the various
BaseManager tasks that you need to complete. You can access the user manual by clicking the
Help link in the top-right corner of the BaseManager page, or you can open a copy of the user
manual from the Resource Library on Baseline’s website.
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BaseManager 2 Quick Start Guide
Appendix
Working with the Site Network Administrator
If your installation site has a managed network, you will need to work with the network
administrator at the site to complete the setup. You might also need to ask the admin to make
some configuration changes that allow the communication to/from your device to get out to the
Internet via the site’s network.
Ethernet Radio
Ask the network administrator to assign a range of static IP addresses for the Ethernet radios so
that each radio will have a unique static IP address. Your network administrator needs to know how
many radios need static IP addresses. However, you don’t need to identify the specific radios for
the administrator because any IP address can be assigned to any radio unit. Please refer to the
Ethernet Radio Configuration Guide for more information.
Ask the network administrator for the Subnet Mask and Default Gateway for the LAN.
Wi-Fi
Ask the network administrator to fill in the Wi-Fi Settings Worksheet for the target network that
this Wi-Fi module will connect to. You will find the Wi-Fi Settings Worksheet on the next page of
this document.
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BaseManager 2.0 Quick Start Guide
Wi-Fi Settings Worksheet
Target Wi-Fi Network Name (SSID):
Network Type: Infrastructure ONLY
Security Type (check one):
None (if selected, skip the rest of the sheet)
WEP
WPA
802.11i/WPA2
Authentication (check one):
Open/None – (WEP only)
Shared – (WEP only)
PSK – (WPA or WPA2)
Encryption:
64 bits – (WEP only)
128 bits – (WEP only)
TKIP – (WPA or WPA2)
TKIP + WEP – (WPA or WPA2)
CCMP – (WPA2 only)
CCMP + TKIP – (WPA2 only)
CCMP + WEP – (WPA2 only)
Key Type (check one):
Hex
Passphrase
Key (write clearly):
TX Key (for WEP security only):
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BaseManager 2 Quick Start Guide
Connecting Your Controller to a Self-hosted BaseManager Server
Some organizations prefer to host a standalone instance of the BaseManager server. Because a
BaseStation controller is pre-configured to connect to Baseline’s BaseManager server, some
configuration changes are required to have the controller connect to the self-hosted server.
After the self-hosted BaseManager server has been installed and configured, ask the server
administrator for the server’s IP address.
BaseStation 1000
1. Press the System Setup button. The System Setup menu displays.
2. Press the
select it. The Network Setup menu displays.
3. Press the
BaseManager Setup option, and then press
the OK button to select it. The BaseManager
Setup screen displays.
4. Press the
Alternate IP field, and then press the + or –
button to enter a checkmark in the field.
8. Press the
enabled). Press the + or – button to change the values in the IP address.
Note: To rapidly increase or decrease the value, press and hold the + button or the – button.
BaseStation 3200
1. Turn the dial to the Network position.
2. Press the Next button to highlight the BaseManager Server Setup option, and then press
Enter. The BaseManager Address screen
displays.
3. In the Server URL Mode field, press the + or –
button to choose Fixed IP.
4. Press the Next button to move to the IP
Address field.
5. Press the + or – button to update the numbers
to match the IP address of the BaseManager
server. Press the Next button to move to the
boxes within the IP Address field.
After the controller connects to the server, the
hostname and domain name assigned to the server display in the Server URL field.
button to highlight the Network Setup option, and then press the OK button to
button to highlight the
button to move to the Use
button to move to the IP Addr field (the field displays when Use Alternate IP is
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