Bang and Olufsen Beocenter 2 Mk2 Service manual

BeoCenter 2 MK II
Type 2802, 2825, 2526, 2827, 2828, 2829, 2830, 2831, 2832, 2833, 2834, 2835, 2836, 2837, 2838 From serial no. 19368112
Service Manual English
German, French, Italian, Spanish, Danish, Dutch and Japanese versions are available in the Retail System
This Service Manual must be returned with the defective parts/back-up suitcase !
CONTENTS
Survey of modules ........................................................................................ 1.1
How to service .............................................................................................. 1.2
PIN-code ....................................................................................................... 1.3
Warnings ...................................................................................................... 1.5
Adjustments ................................................................................................. 2.1
Service menu ................................................................................................ 3.1
Service tips .................................................................................................... 4.1
Replacement of modules ............................................................................... 5.1
Specification guidelines for service use .......................................................... 6.1
Overall blockdiagram .................................................................................... 7.1
Wiring diagram ............................................................................................. 7.3
Available parts .............................................................................................. 8.1
BeoCenter 2 MKII – Master Unit
PCB2 Top Interface PCB3 Clamper Light PCB4 IR receiver two (right) PCB5 IR receiver one (left) PCB7 Keyboard left/right PCB8 Keyboard left/right PCB9 Display PCB77 DVD Main Board Assy PCB95 DVD Traverse Mechanism
BeoCenter 2 – Socket Unit
PCB6 µP H8-4 PCB10 AV panel DAB PCB37 DAB module PCB50 Analog sound engine PCB60 SMPS PCB85 Tuner EU/US/JPN
Survey of modules 1.1
How to service
Front line service
Both the Master and the Socket Unit has been developed for simple module exchange to follow the on-site service strategy. Module exchange is possible on-site, at the dealer or in the service workshop whatever is most convenient in each case. For on-site service a back-up suitcase must be used. Module exchange is the recommended way to perform service, due to the fact that most of the modules are multi layer based, and most of the circuits are on a single main PCB.
An electrical fault symptom can be removed during one visit to the customers home if you bring a BeoCenter 2 back-up suitcase with you. Is it a mechanical symptom, the particular part must be brought with you separately.
The Socket Unit and the Master Unit must be connected when testing, because the Socket Unit contains the power supply.
Service documentation
Service documentation for BeoCenter 2 will be a Service Manual with part nos. for the back-up suitcase, electrical and mechanical parts, user’s guides etc.
1.2 How to service
Converting mains voltage supply
The Master Unit has only one variant for all markets. The Socket Unit has separate type nos. for each market, due to country approvals. The mains voltage is determined by the type nos. of the Socket Unit, there are only two internal mains voltage settings (a jumper) on the SMPS, 100/120V and 230/240V AC. (X103, when mounted = 100/120V).
Use the ServiceTool to reprogramme the DVD region code and tuner setup.
The only variant on the Master Unit : 2802
The variants on the Socket Unit :
Type no. Area Region Mains Voltage Market
2825 EU2 DVD region 2 230V Austria, Belgium, Croatia, Czech Repub., Denmark, Egypt, Finland, France, Germany, Greece, Holland, Hungary, Israel, Italy, Lebanon, Norway, Oman, Poland, Portugal, Qatar, Saudi Arabia, Slovak Rep., Slovenia, Spain, Sweden, Switzerland, Turkey 2826 EU3 DVD region 3 240V Indonesia, Malaysia, Singapore, Thailand 2827 EU4 DVD region 4 230V Argentina, Chile, Peru, Uruguay 2828 EU5 DVD region 5 230V Morocco, Russia 2829 GB2 DVD region 2 230V Bahrain, Kuwait, South Africa, UK, United Arab Emirates 2830 GB3 DVD region 3 230V Hong Kong 2831 US1 DVD region 1 120V Canada, USA 2832 US4 DVD region 4 120V Brazil, Mexico 2833 JP2 DVD region 2 100V Japan 2834 AU4 DVD region 4 240V Australia, New Zealand 2835 TW3 DVD region 3 110V Taiwan 2836 KR3 DVD region 3 110V Korea 2837 LA4 DVD region 4 230V Argentina, Chile, Peru, Uruguay 2838 CH6 DVD region 6 230V China
DVD Region setup
First time the Master Unit is connected to the Socket Unit, and powered, the DVD region code is set, and stored.
How to service 1.3
PIN-code
The product has a 4 digit PIN-code, of the user´s own choice, which must be entered if the product has been disconnected from the mains for 15-30 min. If the PIN-code is activated, and the product has been without mains for 15-30 min., the user will be asked to enter the 4 digit PIN-code when the product is switched on.
Before the product is handed in to service it is a good idea to ask the customer to deactivate the PIN-code.
The PIN-code is activated when the product is shipped from Bang & Olufsen.
Refer to the user guide for further information.
PIN-code active prior to service
If the PIN-code is not deactivated prior to service you must use the Service code to unlock the product.
Service code
The service code
- unlocks the product, but does not affect the pin-code setting
- gives you 12 hours service time
Entering the Service code
1. When the product asks for PIN-CODE press and hold
l for 3 seconds.
2. The Master code menu appears.
3. Enter the Service code: 1 1 1 1 1.
Important notice concerning Service time
The service time is active as long as the product is connected to the mains, including Standby.
To obtain maximum service time: Only connect the product to the mains while you are performing actual service on the product.
When the service time is expired, the product can only be unlocked by entering the PIN-code or the Master code.
Registration of the modules
The modules will be registered to the product in the following situations:
- the product has been connected to the mains for more than 12 hours, including Standby time.
- the PIN-code is activated or deactivated.
PIN-code deactivated by customer prior to service
With the PIN-code deactivated prior to service you must be aware of the modules will be registered to the product in the following situations:
- the product has been connected to the mains for more than 12 hours, including Standby time.
- the PIN-code is activated or deactivated. The registration of modules in the product can only be changed at Bang & Olufsen
.
1.4 PIN-code
PIN-code 1.5
Activate the PIN-code
Select the SETUP menu. Press
l twice and then STOP to bring up the PINCODE SETUP menu.
Enter the 4 digit Pin-code. Re-enter the code to confirm it and press
GO.
If you want to change or delete the PIN-code, enter the correct PIN-code and press
GO.
It is now possible to change the PIN-code or delete the PIN-code.
Enter the PIN-code
If the PIN-code is activated and the product is disconnected from the mains for more than15-30 minutes, a PINCODE menu appears as soon as the product is switched on. Enter the PIN-code, and the product starts again.
If the PIN-code has been forgotten
If the PIN-code has been forgotten the only way to unlock the product again is by entering a 5 digit Master-code. The Master-code is ordered by sending a request via the Retail System. When the product prompts for a PIN-code, press and hold
l down to bring up the
MASTERCODE menu. Enter the Master-code and press
GO. This will deactivate the PIN-code and
reactivate the product.
Product locked by PIN-code
The product is locked by PIN-code when:
- The PIN-code is activated and the mains is disconnected for more than 15- 30 minutes.
The
product is unlocked when the PIN-code is entered.
The PIN-code counter is set to 5 attempts within 3 hours. When a wrong PIN-code has been entered 5 times within 3 hours, the product cannot receive any commands for a period of 3 hours. After this period the PIN-code counter is reset. The product must be in standby mode to activate the timer.
Warnings
ESD
When electrical replacements or disassembly is taking place, use a ESD-mat. The internal electronic are very sensitive to static electricity.
When mains voltage on the BeoCenter 2 is required, remove the connection from the BeoCenter 2 to the ESD mat.
Laser exposure
The BeoCenter 2 contains a laser system and is classified as a class 1 laser product. The BeoCenter 2 must only be opened by qualified personal only.
General Warnings
Wear cutton cloves to avoid any fingerprints on the product.
The aluminium and display surface on the product is very sensitive, so handling should be done with great care to avoid damage. When transporting the BeoCenter 2 it is recommended to use the product cover, part no. 3375021.
The interface cable is very sensitive to sharp bends and other large mechanical influence. Also be sure that the plugs in each end, are connected correctly.
Cleaning
Clean the BeoCenter 2 surfaces using a lint-free cloth which you have wrung firmly in lukewarm water.
Never use alcohol or other solvents to clean any parts of the BeoCenter 2.
STATIC ELECTRICITY MAY DESTROY THE PRODUCT
1.6 Warnings
Adjustments
Digital Audio Broadcasting (DAB)
The DAB module (type 2203) for the BeoCenter 2 Socket Unit will automatically adapt to the band and frequency table preprogrammed in the application software for the particular Socket Unit type number. If the band and frequency table setup from the factory do not correspond to the particular country where it is used, the PC-based ServiceTool program must be used.
DAB aerial
Select a channel transmitting a DAB mutiplex signal. Position the aerial to maximum signal level.
Keyboard: Press “LIST” p select “SETUP” n “RADIO” p “DAB AERIAL ADJUSTMENT” then press GO.
Beo4 remote control: Press “MENU” p select “SETUP” n “RADIO” p “DAB AERIAL ADJUSTMENT” then press GO.
Watch the indicator bar on the display while adjusting the DAB aerial. The white fields indicates minimal risk of signal drop-out.
DAB DRC
Dynamic Range Control “DRC” appears in the lower right-hand corner of the display if transmitted with the DAB program and DRC is not set to OFF. DRC in nominal ‘NOM’ or ‘MAX’ position reduces the signal level between the weakest and the strongest signal and thereby compensates for disturbance from the surroundings. See more information in the Users guide.
Adjustments 2.1
2.2
Service Menu
There are two ways to enter the service menu, either by the keyboard or the Beo4 remote.
Keyboard: With the BC2 turned on, press “list” -> “Setup” then press n and within 3 sec. Press 0 0 GO.
Beo4 remote: With the BC2 turned on, press “menu”-> “Setup” then press n and within 3 sec. Press 0 0 GO.
Note you have entered the service menu, and have the following options:
Select wanted menu using general menu navigation rules.
1. SW Versions
2. Error List
Select from the list NVMEM errors or VMEM errors.
The NVMEM and the VMEM menu has the same layout, each menu will display the last 15 errors. 1 is NVMEM (non volatile memory) and 2 is VMEM (volatile memory). The errors in NVMEM are stored permanently, and can be used if BC2 has been disconnected from mains after an error has occurred. The VMEM only stores errors that have occurred after BC2 has been connected to the mains.
Service menu 3.1
.. Service Menu 1 SW Versions… 2 Error List… 3 Product ID… 4 Service Counters… 5 Default Settings 6 Keyboard Test… 7 Loader Lock 8 DVD Service 9 DAB service display
...SW Versions 1 AP 2.00a 2 OS 12.11a 3 IOP 22.00a 4 FM Tuner 0.90a 5 DAB Tuner 1.9-1 6 Master Unit 2.00a
...Error List 1 NVMEM 2 VMEM
1 4F 00000002 10/11/02-09:35:21
Date and time parameter will scroll according to general rules for the error, the cursor points to.
By pressing n a more detailed view of the corresponding error is shown.
Pressing l returns to Error List.
The Error Layout
1 4F 00000002 10/11/02 09:35:21
Err_no, error_code, error_parm, Date, Time 1-15 dec 0-FF 0-FFFFFFFF dd/mm/yy hh:mm:ss 2digit dec 2digit HEX code 8digit HEX code
error_parm are divided into 4 sections digit 1 and 2 XX------ error_type digit 3 and 4 --XX---- error_param1 digit 5 and 6 ----XX-- error_param2 digit 7 and 8 ------XX error_param3
EP1 = error_parm1 EP2 = error_parm2 EP3 = error_parm3 Error_codes are written in bold and error_type in underline
3.2 Service menu
...NVMEM 1 4F 00000002 10/11/02… 2 08 16000000 9/11/02… 3 4F 00000002 8/11/02… 4 08 16000000 7/11/02… 5 4F 00000002 7/11/02… 6 08 16000000 6/11/02… 7 4F 00000002 5/11/02… 8 08 16000000 5/11/02… 9 4F 00000002 4/11/02…
10 .. ........ --/--/--…
11 .. ........ --/--/--…
12 .. ........ --/--/--…
13 .. ........ --/--/--…
14 .. ........ --/--/--…
15 .. ........ --/--/--…
Complete Error Line
...4F 00000002 Date 10/11/02-09:35:21 WATCHDOG RESET
Service menu 3.3
Error_
code
Error
_type
Error_parm 1-3 Description Cause (check/replace)
00
NO APOS ERROR No error
08
APOS IOP ERROR µP H8 Module
10
ILLEGAL TIMER ID SW bug, check for AP SW update
11
TIMER NOT FREE SW bug, check for AP SW update
15
ILLEGAL DATE VALUE SW bug, check for AP SW update
16
ILLEGAL TIME VALUE SW bug, check for AP SW update
17
ILLEGAL TIMER PARAMETERS SW bug, check for AP SW update
20
ILLEGAL SIMPLE MESSAGE ID SW bug, check for AP SW update
21
OUT OF MESSAGE BUFFERS SW bug, check for AP SW update
22
MESSAGE BUFFER VIRTUAL LIMIT REACHED SW bug, check for AP SW update
25
ILLEGAL REPOSITORY TYPE SW bug, check for AP SW update
26
OUT OF REPOSITORIES SW bug, check for AP SW update
27
REPOSITORY VIRTUAL LIMIT REACHED SW bug, check for AP SW update
28
NULL POINTER DELETE SW bug, check for AP SW update
29
ILLEGAL REPOSITORY ADDR SW bug, check for AP SW update
2A
REPOSITORY IS ALREADY FREE SW bug, check for AP SW update
40
NON ISR FUNC CALLED FROM ISR SW bug, check for AP SW update
41
PHYSICAL STACK LIMIT REACHED SW bug, check for AP SW update
42
STACK VIRTUAL LIMIT REACHED SW bug, check for AP SW update
43
OUT OF IAS OBJETS SW bug, check for AP SW update
44
IAS SIGNAL LOST SW bug, check for AP SW update
45
OVERFLOW IN IAS FIFO SW bug, check for AP SW update
47
LSL QUEUE NOT ATTACHED SW bug, check for AP SW update
48
SCAN QUEUE NOT ATTACHED SW bug, check for AP SW update
4A
UART 0 QUEUE OT ATTACHED SW bug, check for AP SW update
4B
TIIC QUEUE NOT ATTACHED SW bug, check for AP SW update
4C
RIIC QUEUE NOT ATTACHED SW bug, check for AP SW update
4D
OUT OF POWER DOWN CALLBACK OBJ SW bug, check for AP SW update
4E
POWER DOWN ENTERED WITH TIMER RUNNING SW bug, check for AP SW update
4F
WATCHDOG RESET Check for others errors in NVMEM
80
BAS ERROR 00 NO BAS ERROR No error 01 IIC BUS ERR Always IO_ERROR not in BC2 02 Eeprm addr EE WR ERR Always IO_ERROR not in BC2 03 Eeprm addr EE RD ERR Always IO_ERROR not in BC2 04 Eeprm addr EE RD FF ERR Always IO_ERROR not in BC2 0B Eeprm addr EEPROM WRITE OVERFLOW Always IO_ERROR not in BC2 0C Eeprm addr EEPROM CONTROL INIT FAIL Always IO_ERROR not in BC2 0D Eeprm addr EEPROM CONTROL CALLOC FAIL Always IO_ERROR not in BC2
A0
IO ERROR 00 NO APOS IO ERROR 01 IIC1 2 ERROR
EP 1= 00 NO IIC1 2 ERROR Use EP2 EP 1 = 01 IIC1 2 ACKNOWLEDGE MISSING Use EP2 EP 1 = 02 IIC1 2 ARBITRATION LOST Use EP2 EP 1 = 03 IIC1 2 BUS BUSY Use EP2 EP 1 = 04 IIC1 2 TIMEOUT Use EP2 EP 1 = 05 IIC1 2 SLAVE TRANS BUF DIFF Use EP2 EP 1 = 06 IIC1 2 SLAVE NOT ADDRESSED Use EP2
The Error LIST
Is a list of all the possible errors in BC2, it’s divided into, error_code with the sub parameter error_type, error_type which has 3 sub parameter error_param1, error_param2 and error_param3. When ever a error that can be related to HW, SW or MEK, the cause is described, sometimes there can be more than one cause for the corresponding error, all the possible causes are listed with the most likely listed first.
3.4 Service menu
EP 1 = 07 IIC1 2 SLAVE TRANS BUF ERR Use EP2 EP 1 = 08 IIC1 2 ICB ERROR Use EP2 EP 2 = D0 CLOCK IIC ADDR (IC162) Av Panel EP 2 = 88 A ENG IIC ADDR (IC300) Analog Sound Engine EP 2 = 22 ST RDS IIC ADDR (IC402) AM/FM Tuner EP 2 = C6 ST TUNER IIC ADDR (IC200) AM/FM Tuner EP 2 = C4 ST PLL IIC ADDR (IC200) AM/FM Tuner EP 2 = 8C ST STEREO DECODER IIC ADDR (IC300) AM/FM Tuner EP 2 = 7E ST LPC IIC ADDR (IC401) AM/FM Tuner EP 2 = A0 ST EEPROM ADDR (IC203) AM/FM Tuner EP 2 = EA DAB TUNER ADDR DAB Tuner EP 3 = 00 IIC1 BUS ID IIC bus no. for e.g. measurements
EP 3 = 01 IIC2 BUS ID IIC bus no. for e.g. measurements 02 Eeprm addr EEPROM WRITE ERROR Default settings or replace EEPROM 03 Eeprm addr EEPROM READ ERROR Default settings or replace EEPROM 04 Eeprm addr EEPROM READ ERROR ONLY FF Default settings or replace EEPROM 0B Eeprm addr EE WRITE OVERFLOW Default settings or replace EEPROM 0C Eeprm addr EE CONTROL INIT FAIL Default settings or replace EEPROM 0D Eeprm addr EE CONTROL CALLOC FAIL Default settings or replace EEPROM 20 MLSL STATUS ERROR
EP 1 = 20 CONFIG IMPOSS ML installation, Analog Sound Engine, or
Av Panel
EP 1 = 10 LINK TIED UP ML installation, Analog Sound Engine, or
Av Panel
EP 1 = 08 LINK TIED DOWN ML installation, Analog Sound Engine, or
Av Panel
EP 1 = 04 LINK OK No error
EP 1 = 02 ML CURRENT MASTER No error
EP 1 = 22 CONFIG IMPOSS CURRENT MASTER ML installation, Analog Sound Engine, or
Av Panel
EP 1 = 12 LINK TIED UP CURRENT MASTER ML installation, Analog Sound Engine, or
Av Panel
EP 1 = 0A LINK TIED DOWN CURRENT MASTER ML installation, Analog Sound Engine, or
Av Panel
EP 1 = 06 LINK OK AND CURRENT MASTER No error 21 MLSL TIMEOUT ERROR No error 22 MLSL TX BUF FULL TLG NOT SEND No error 23 ML KEY LOST KEY REPAIRED No error 24 EXTERNAL COMMUNICATION NOT ALLOWED IN
PREPROJECT
No error
25 LSL FORMAT ERROR
EP 1 = 01 LSL2 ERROR ID Defect Power link. Connection, Analog
Sound Engine or Av Panel
27 LSL TX IMPOSS
EP 1 = 01 LSL2 ERROR ID Defect Power link. Connection or Av
Panel
28 LSL LINK TIED UP
EP 1 = 01 LSL2 ERROR ID Defect Power link. Connection, Analog
Sound Engine or Av Panel
29 LSL LINK TIED DOWN
EP 1 = 01 LSL2 ERROR ID Defect Power link. Connection, Analog
Sound Engine or Av Panel
2A GENERIC ICB ERROR µP H8 Module 2B ICB L7 TIMEOUT ML installation, Analog Sound Engine, Av
Panel, or uP H8 Module
2C ICB L7 ILLEGAL TIMEOUT µP H8 Module 2D ICB L7 OUT OF REPOSITORIES µP H8 Module 2E ICB L7 ILLEGAL L7 ACK µP H8 Module 2F ICB L7 ACKNOWLEDGE UNEXPECTED µP H8 Module 30 ICB L7 READ RESPONSE UNEXPECTED µP H8 Module 31 ICB L7 ILLEGAL RESOURCE TYPE µP H8 Module
Service menu 3.5
32 ICB L7 RESOURCE STILL RUNNING µP H8 Module 33 ICB L7 RESOURCE ALLREADY FREE µP H8 Module 34 ICB L7 ILLEGAL IOP SERVICE µP H8 Module 35 ICB L7 ILLEGAL IOP OBJECT µP H8 Module 36 ICB L7 TELEGRAM FLUSHED µP H8 Module 37 ICB L7 RESOURCE DISABLED µP H8 Module 38 ICB L7 HW CLOCK ILLEGAL COMMAND µP H8 Module 39 ICB L7 HW CLOCK ILLEGAL EVENT µP H8 Module
3A ICB L2 RETRANS LIMIT REACHED µP H8 Module
3B IIC COMPONENT DISABLED µP H8 Module 3C POWER DOWN OF IOP IMPOSSIBLE µP H8 Module 3D CSD BUS DISABLED SW bug, check for AP SW update
3F ATI OVERRUN ERROR
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
40 ATI NACK
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
41 ATI NACK NO BUF
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
42 ATI NACK BAD SEQ
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
43 ATI NACK OVERRUN
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
44 ATI UNKNOWN PROTOCOL
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
45 ATI TIMEOUT NO RESPONSE
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
46 ATI DRIVER DISABLED
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
47 ATI UART DONT EXIST
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
48 ATI BREAK SYNC ABORTED
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
3.6 Service menu
49 ATI NO TX ALLOWED
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
4A ATI TLG WAS BREAK SYNCHED
EP 1 = 00 Av Panel or Connection between Socket
Unit and Test equipment
EP 1 = 01 Av Panel, Top Interface, or interface cable
(connection or cable)
4B WRITING_TO_EEPROM BEFORE_INIT SW bug, check for AP SW update
F8
APPLICATION ERROR 00 NO APPLICATION ERROR No error 01 ILLEGAL TOP FEP TELEGRAM SW bug, check for Master Unit/AP SW
update
02 INVALID KEY EVENT SW bug, check for Master Unit SW
update
0A ILLEGAL TIMER CONTROL SW bug, check for AP SW update
10 POWER FAIL 50MS Power disconnected while BC2 not in
stanby, or SMPS
11 POWER FAIL 100MS Power disconnected while BC2 not in
stanby, or SMPS
20 TRANSMISSION BUFFER TIMEOUT SW bug, check for Socket Unit SW
update
21 ILLEGAL PORT VALUE Test equipment used wrong port value 30 TUNER ERROR
EP 1 = 02 RDS COMPONENT (IC402) AM/FM Tuner EP 1 = 03 TUNER COMPONENT (IC200)) AM/FM Tuner EP 1 = 04 PLL COMPONENT (IC200)) AM/FM Tuner EP 1 = 05 STEREO DECODER COMPONENT (IC300)) AM/FM Tuner EP 1 = 06 LPC COMPONENT (IC401)) AM/FM Tuner EP 1 = 07 ST EEPROM COMPONENT (IC203)) AM/FM Tuner EP 1 = 08 DAB COMPONENT DAB Tuner EP 2 = 00 NO ST ERROR Use EP1 EP 2 = 01 ST WRITE ERROR Use EP1 EP 2 = 02 ST READ ERROR Use EP1 EP 2 = 03 ST CHKSUM ERROR Use EP1 EP 2 = 04 ST READ ERROR ONLY FF Use EP1 EP 2 = 05 ST BLOCK LIMIT Use EP1 EP 2 = 06 ST EEPROM INVALID BLOCK Use EP1
31 DAB_TUNER_FATAL_ERROR
DAB Tuner failure caused by disturbance in mains. Disconnect mains.
40 RMP STATUS ERROR
EP 1+2 = 0001 RMP START UP MEDIA Use EP3 EP 3 = 01 RMP NO DISC No error EP 3 = 02 RMP INVALID MEDIA TYPE No error EP 3 = 03 RMP SUBCODE ERROR No error EP 3 = 04 RMP START UP TIMEOUT DVDM, SW bug check for Master Unit
SW update
EP 3 = 05 RMP TOC ERROR No error EP 3 = 1E RMP DOORS NOT CLOSED SW bug, check for AP SW update EP 3 = 20 RMP DRIVER NOT STARTED SW bug, check for Master Unit SW
update
EP 1+2 = 0002 RMP GOTO TRACK Use EP3 EP 3 = 06 RMP INVALID TRACK NO No error EP 3 = 07 RMP TRACK NOT FOUND TIMEOUT DVDM, SW bug check for Master Unit
SW update
EP 1+2 = 0003 RMP STOP Use EP3 EP 3 = 08 RMP STOP TIMEOUT No error EP 1+2 = 0004 RMP PAUSE Use EP3 EP 3 = 09 RMP PAUSE TIMEOUT No error
Service menu 3.7
EP 1+2 = 0005 RMP PAUSE RELEASE Use EP3 EP 3 = 0A RMP PAUSE RELEASE TIMEOUT No error EP 1+2 = 0006 RMP WIND Use EP3 EP 3 = 0B RMP WIND TIMEOUT No error EP 1+2 = 0007 RMP REWIND Use EP3 EP 3 = 0C RMP REWIND TIMEOUT No error EP 1+2 = 0008 RMP RESET ALL Use EP3 EP 3 = 0D RMP RESET TIMEOUT No error EP 1+2 = 0009 RMP MUTE Use EP3 EP 3 = 0E RMP MUTE TIMEOUT No error EP 1+2 = 000A RMP DEMUTE Use EP3 EP 3 = 0F RMP DEMUTE TIMEOUT No error EP 1+2 = 000B RMP RELEASE WIND REWIND Use EP3 EP 3 = 10 RMP RELEASE WIND REWIND TIMEOUT No error EP 1+2 = 000C RMP MARK A Use EP3 EP 3 = 11 RMP MARK A ERROR TIMEOUT No error EP 1+2 = 000D RMP MARK B Use EP3 EP 3 = 12 RMP MARK B ERROR TIMEOUT No error EP 1+2 = 000E RMP RELEASE AB Use EP3 EP 3 = 13 RMP AB REPEAT ERROR TIMEOUT No error EP 1+2 = 000F RMP GOTO ABS TIME No error EP 1+2 = 0012 RMP FOLDER STEP Use EP3 EP 3 = 1C RMP FOLDER STEP TIMEOUT No error EP 1+2 = 0023 RMP SHUTDOWN MEDIA No error EP 3 = 1D RMP SHUTDOWN MEDIA TIMEOUT DVDM, SW bug check for Master Unit
SW update
EP 1+2 = 0024 RMP QUEUE NEXT TRACK No error EP 3 = 06 RMP INVALID TRACK NO No error EP 3 = 07 RMP TRACK NOT FOUND TIMEOUT DVDM, SW bug check for Master Unit
SW update
EP 1+2 = 0105 RMP START DRIVER Use EP3 EP 3 = 22 RMP START DRIVER TIMEOUT DVDM EP 3 = 00 RMP NO RMP ERROR No error EP 3 = 17 RMP COMMUNICATION ERROR SW bug, check for Master Unit/AP SW
update
EP 3 = 1E RMP DOORS NOT CLOSED Check door and loader mechanics, SW
bug check for Master Unit SW update
EP 3 = 20 RMP DRIVER NOT STARTED SW bug, check for Master Unit/AP SW
update
EP 3 = 21 RMP BUSY No error 41 RMP TRANSMIT QUEUE FULL SW bug, check for AP SW update 42 RMP DD UNKNOWN COMMAND SW bug, check for AP SW update 50 OUT OF DISPLAY REPOSITORIES SW bug, check for AP SW update 51 DISPLAY REPOSITORY OVERRUN SW bug, check for AP SW update 60 CABLE DATA UNSTABIL Check connection between Socket Unit
and Master Unit, AV Panel, Top interface, interface cable.
61 PING PONG FAILURE Check connection between Socket Unit
and Master Unit, AV Panel, Top interface, interface cable.
62 TOP RETRANS FAILED Check connection between Socket Unit
and Master Unit, AV Panel, Top interface, interface cable.
70 DOORS BLOCKED OPENING Check doors mechanical 71 DOORS BLOCKED CLOSING Check doors mechanical 72 DOORS NOT READY ERROR
Check doors mechanical. Check for AP SW update
73 SOF DISP EXCEED SOF DISP DD TELEGRAM TYPE SW bug, check for AP SW update 74 OUT OF DISP DD TELEGRAMS SW bug, check for Master Unit SW
update
75 TOP ERROR
3.8 Service menu
When leaving the NVMEM Error List menu user is prompted to clear the list.
EP 1 = 00 BRC NOT COMPLETED Check connection between Socket/
Master Unit, AV Panel, Top interface, interface cable
EP 1 = 01 DENIED BRC REQUEST Check connection between Socket/
Master Unit, AV Panel, Top interface, interface cable
EP 1 = 02 BRC DENIED Check connection between Socket/
Master Unit, AV Panel, Top interface, interface cable
EP 1 = 09 CABLE DATA UNSTABIL Check connection between Socket/
Master Unit, AV Panel, Top interface, interface cable
EP 1 = 11 PIO CMD QUEUE FULL SW bug, check for Master Unit SW
update
EP 1 = 12 ATI CI QUEUE FULL SW bug, check for Master Unit SW
update
EP 1 = 13 DVD COMM TIMO DVDM
F9
UNDECLARED_IRQ_ERROR SW bug, check for AP SW update
...NVMEM Clear Error List? Clear Keep ^-------------
Select Clear to permanently delete the list, or Keep to not delete the list.
3. Product ID
...Product ID 1 Item No xxxxxxx 2 Type No YYYY 3 Serial No zzzzzzzz 4 PIN OK
If Error in Master PIN code PIN = Err, else PIN = OK.
4. Service Counters
...Service Counters 1 Time Standby 1100 2 Time Radio 10 3 Time CD 5 4 Time DVD 23 5 Time AUX 0 6 Time active ML 2 7 Time TP Enabled 3 8 Times Standby 3 9 Times Booted 23
*NOTE: Unit of Time is in *10hours
Time Standby: Time unit is placed in standby x10hours Time Radio: Time Radio source is active x10hours Time CD: Time CD source is active x10hours Time DVD: Time DVD source is active x10hours Time AUX: Time AUX source is active x10hours Time active ML: Time source from ML is active x10hours Time TP Enabled: Time unit has TP enabled x10hours Times Standby: Times the unit is placed in standby Times Booted: Times the µP is booted (times disconnected/connected from mains)
Service menu 3.9
5. Default Settings
6. Keyboard Test
Valid Key Names are
...Default Settings Set Default Settings? Yes No ^------
...Keyboard Test
Key: CNTL_STEP_UP_KEY Data: 0
CIFFER_0_KEY CIFFER_1_KEY CIFFER_2_KEY CIFFER_3_KEY CIFFER_4_KEY CIFFER_5_KEY CIFFER_6_KEY CIFFER_7_KEY CIFFER_8_KEY CIFFER_9_KEY STEP_UP_KEY STEP_DW_KEY WIND_KEY
For VOLUME_KEY the Data field is also used. Data show the last data different from 0 received for a VOLUME_KEY
REWIND_KEY GO_KEY CNTL_WIND_KEY CNTL_REWIND_KEY CNTL_STEP_UP_KEY CNTL_STEP_DW_KEY DISC_KEY RADIO_KEY MENU_KEY LOAD_KEY STANDBY_KEY EXIT_KEY VOLUME_KEY
...Keyboard Test
Key: VOLUME_KEY Data: +4
The Data indicate the NOF steps the volume would be regulated during normal operation.
To leave the Keyboard Test press T (Beo4).
7. Loader Lock
This menu can lock Unlock the Loader. When the Loader is Locked, the Master Unit will not open loader and clamper, when load key is activated, used so CD’s/DVD’s are unapproachable in shops.
...Loader Lock Current Mode: Unlocked Unlocked Locked ^---------------
*NOTE: Loader Lock is Default Unlocked
3.10 Service menu
8. DVD Service
While playing DVD with the BeoCenter 2, you are able to recall a service menu, onscreen.
When entering this menu the Beo4 IR codes is send to the Master Unit which translate this into Test IR codes.
1. Address indication
2. Code indication of remote control unit
3. Main unit keycode indication
5. Tracking status (on/off) See the status on the tracking, is the feature on or off.
6. Spindle status (off, a/b, acc/brk, cav, clv)
7. Mechanism (loading) position value Unknown : 01 or 41 Open state : 04 Close state : 08 During opening : 12 During closing : 22
8. Slider position If the mechanism has stopped, you are able to see in
what position the laser do fail, or in which section
the disc is bad. CD TOC area : IN CD active area : CD
9. Output video system (NTSC, PAL, AUTO)
10. Disc sensing (DVD, CD, VCD) This tell you what format the inserted disc is.
11. Jitter value This is a statement of the current jitter value, it gives
you an instant quality description of the disc, while it plays.
12. Version of the AV-1 chip/version of firmware The version of the chip and of the software can be
read out here.
13. Version of the FL controller
14. Region setting of the player (1 to 6) You are able to see what Region code the Master
Unit is locked too, useful when you have changed the socket unit, or are reprogramming the Master Unit to a new country.
15. Destination setting of the FL controller
16. Part number of the flash ROM
17. Version of the Flash ROM (V:)/Flash ROM size (FLSH =)
18. Revision of the system controller
19. Revision of the DVD mechanism controller
201B8964 R -
TRKG
M- 08 S - 00
K-
V- AUTO SK ­AV : BO / 1D415041 FL : 0.0 REG: 02 MDL : UDVD / WY VYW2122 V : 1.128_Ad-FLASH :08 S : 4.1 / 661 M : 1 / 10
SPDL
DSC - DVD J - 0000001A
1
2 3
5 6
7 8 9
10
11
12
13
14 15 16 17 18 19
...DVD Service
Enter IR Command
While the DVD is playing, and you are in “DVD service” press “Yellow” and then “Blue” on the Beo4 (remote should be in “CD” mode).
Now a onscreen service menu is displayed (it can be necessary to put the television into format 1 to view the full onscreen menu).
Service menu 3.11
9. DAB service display
DR ROCK
227. 360 VB003 CHN 12C SQ002 160 KB/S
- Program name
- Frequency
- “VB” Viterbi error rate (0 to 128). Performs error-correction of the received noise desturbed signal
- “SQ” Signal Quality
0 - 15: Good reception 16 - 30: Borderline reception 31 - 80: Poor reception
- The bit rate (in kilobit/second) indicates the audio compressing level of the particular program. A low resolution (32 to 112 KB/S) indicates a high audio compressing level meaning poor audio quality (most used for e.g. news programs). A high resolution (128 to 384 KB/S) indicates a low audio compressing level meaning high audio quality (most used for e.g. music programs). 32 KB/S 128 KB/S 48 KB/S 160 KB/S 56 KB/S 192 KB/S 64 KB/S 224 KB/S 80 KB/S 256 KB/S 96 KB/S 320 KB/S 112 KB/S 384 KB/S
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