Ballicom IFP9850-3 User Manual
IFP9850-3
Commercial Touch Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
Model No. VS17853
P/N: IFP9850-3
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!
2
Safety Precauons
Please read the following Safety Precauons before you start using the device.
• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instructions.
• Do not use the device near water. To reduce the risk of fire or electric shock, do
not expose the device to moisture.
• Never remove the rear cover. This display contains high-voltage parts. You may
be seriously injured if you touch them.
• Avoid exposing the device to direct sunlight or other sources of sustained heat.
• Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
device to dangerous levels.
• Use a soft, dry cloth to clean the external housing. For more information, refer
to the "Maintenance" section on page 116.
• When moving the device, be careful not to drop or bump the device on
anything.
• Do not place the device on an uneven or unstable surface. The device may fall
over resulting in an injury or a malfunction.
• Do not place any heavy objects on the device or connection cables.
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the
device off and call your dealer or ViewSonic®. It is dangerous to continue using
the device.
• The device is a monitor with an LED backlight intended for general office use.
• Do not attempt to circumvent the safety provisions of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding prong. The
wide blade and the third prong are provided for your safety. If the plug does not
fit into your outlet, obtain an adapter and do not attempt to force the plug into
the outlet.
• When connecting to a power outlet, DO NOT remove the grounding
prong. Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched,
particularly at the plug, and at the point where it emerges from
the equipment. Ensure that the power outlet is located near the
equipment so that it is easily accessible.
3
• Only use attachments/accessories specified by the manufacturer.
• When a cart is used, use with caution when moving the cart/equipment
combination to avoid injury from tipping over.
• Disconnect the power plug from the AC outlet if the device is not being used for
a long period of time.
• Place the device in a well-ventilated area. Do not place anything on the device
that prevents heat dissipation.
11.875 inches
(30.16 cm)
4 inches
(10 cm)
4 inches
(10 cm)
• Refer all servicing to qualified service personnel. Service will be
required when the unit has been damaged in any way, such as:
if the power supply cord or plug is damaged
if liquid is spilled onto or objects fall in the unit
4 inches
(10 cm)
if the unit is exposed to moisture
if the unit does not operate normally or has been dropped
4
Contents
Safety Precautions ....................................................... 3
Introduction .............................................................. 10
Package Contents .................................................................................................10
Wall Mount Kit Specifications (VESA) ................................................................... 11
Product Overview ................................................................................................. 12
Control Panel ......................................................................................................... 12
I/O Panel ................................................................................................................ 13
Remote Control ..................................................................................................... 14
Using Gestures ...................................................................................................... 17
Select and Deselect an Object (Clicking) .......................................................... 17
Display Menu Opons (Right-Clicking) .............................................................. 17
Double-Clicking ................................................................................................. 17
Moving an Object .............................................................................................. 18
Erasing Digital Ink .............................................................................................. 18
Swipe Up for General Sengs ........................................................................... 18
Making Connections .................................................. 19
Connecting External Devices ................................................................................19
VGA Connection .................................................................................................... 19
HDMI Connection .................................................................................................. 19
RS232 Connection ................................................................................................. 20
USB, Networking, and Microphone Connections .................................................. 21
Media Player Connection ...................................................................................... 22
SPDIF Connection .................................................................................................. 23
Video Output Connection ..................................................................................... 24
5
Using Your ViewBoard ............................................... 25
Powering On/Off your ViewBoard ........................................................................ 25
Initial Launch Setup ..............................................................................................26
vLauncher - Customizable Welcome Screen.........................................................28
Tool Bar ................................................................................................................29
ViewBoard On-Screen Display (OSD) Menu .........................................................35
General Settings .................................................................................................... 36
Audio Settings ....................................................................................................... 38
Screen Settings ...................................................................................................... 39
Display Settings ..................................................................................................... 40
Adjust Settings ...................................................................................................... 41
Advanced Settings ................................................................................................. 42
Wireless & Networks ......................................................................................... 42
Wi-Fi .............................................................................................................. 43
Ethernet ........................................................................................................ 44
Wireless Hotspot ........................................................................................... 45
BT .................................................................................................................. 46
VPN ................................................................................................................ 47
Share ............................................................................................................. 49
Device ................................................................................................................ 51
Theme ........................................................................................................... 51
Display ........................................................................................................... 51
Wallpaper .................................................................................................. 52
HDMI Out Encrypon Seng .................................................................... 53
Burn-in Protecon Interval ........................................................................ 54
Storage ...................................................................................................... 54
Sound ........................................................................................................ 54
Personal ............................................................................................................. 55
Security.......................................................................................................... 55
Trusted Credenals.................................................................................... 55
Clear Credenals ....................................................................................... 56
Unknown Sources ...................................................................................... 56
Language & Input .......................................................................................... 57
Language ................................................................................................... 57
Current Keyboard ...................................................................................... 57
Exisng Keyboard ...................................................................................... 58
Startup and Shutdown .................................................................................. 59
Startup Channel ......................................................................................... 59
6
Built-in PC Startup Opon ......................................................................... 59
Standby Mode ........................................................................................... 60
Black Screen Aer Startup ......................................................................... 61
Close Power O Reminder ........................................................................ 61
Password for Screen Lock .............................................................................. 62
Input Seng .................................................................................................. 63
Input Alias Switch ...................................................................................... 63
Wake on Acve Source .............................................................................. 64
Auto Search ............................................................................................... 64
Channel Auto Switch ................................................................................. 64
No Signal Power O................................................................................... 64
HDMI CEC Sengs ..................................................................................... 64
Other Sengs ................................................................................................ 65
Side Toolbar Channel ................................................................................. 65
ECO Mode ................................................................................................. 65
System ........................................................................................................... 66
Date & Time .............................................................................................. 66
About Device ................................................................................................. 68
System Update .......................................................................................... 68
Advanced ....................................................................................................... 70
Mode ......................................................................................................... 70
APP ............................................................................................................ 71
Password ................................................................................................... 72
USB Disk Enable ......................................................................................... 72
Privacy ....................................................................................................... 72
7
Embedded Applications and Settings ......................... 73
Embedded Digital Whiteboard App ...................................................................... 73
myViewBoard ........................................................................................................ 73
Floang Bar ....................................................................................................... 73
Toolbar .............................................................................................................. 73
vBoard Lite ............................................................................................................ 75
User Interface: ................................................................................................... 75
Menu Opons: .................................................................................................. 75
Watercolor Feature ........................................................................................... 76
ViewBoard Cast ....................................................................................................77
Cast Sender from Windows-based Devices, Macbook, and Chrome devices. ...... 78
Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based
phone/tablet. ........................................................................................................ 79
Cast Out from a Mobile Device that Supports Annotation ................................... 80
Air Class ................................................................................................................81
Voter .............................................................................................................. 82
Responder....................................................................................................... 84
Message ......................................................................................................... 84
Manager ......................................................................................................... 84
Exit .................................................................................................................. 84
Other Default Applications ................................................................................... 85
Zoom ..................................................................................................................... 85
Join a Meeng ................................................................................................... 86
Start an Instant Meeng.................................................................................... 87
Sweeper ................................................................................................................ 88
Screen Lock ........................................................................................................... 89
Set Password ..................................................................................................... 89
Screen Lock Enabled .......................................................................................... 89
Chromium.............................................................................................................. 90
Folders ................................................................................................................... 91
8
RS-232 Protocol ......................................................... 93
Description ...........................................................................................................93
RS232 Hardware Specification .............................................................................. 93
LAN Hardware Specification .................................................................................. 94
RS232 Communication Setting .............................................................................. 94
LAN Communication Setting ................................................................................. 94
Command Message Reference .............................................................................. 94
Protocol ................................................................................................................95
Set-Function Listing ............................................................................................... 95
Get-Function Listing ............................................................................................ 101
Remote Control Pass-through Mode .................................................................. 109
Appendix ................................................................. 112
Specifications ...................................................................................................... 112
Display Modes ....................................................................................................113
VGA Mode ........................................................................................................... 113
HDMI Mode ......................................................................................................... 113
Troubleshooting .................................................................................................114
Maintenance.......................................................................................................116
General Precautions ............................................................................................ 116
Cleaning the Screen ............................................................................................. 116
Cleaning the Case ................................................................................................ 116
Regulatory and Service Information ........................ 117
Compliance Information ..................................................................................... 117
FCC Compliance Statement ................................................................................. 117
Industry Canada Statement ................................................................................. 117
CE Conformity for European Countries ............................................................... 117
Declaration of RoHS2 Compliance....................................................................... 118
ENERGY STAR statement ..................................................................................... 119
Indian Restriction of Hazardous Substances ....................................................... 119
Product Disposal at End of Product Life .............................................................. 119
Copyright Information ........................................................................................120
Customer Service ................................................................................................ 121
Limited Warranty ................................................................................................ 122
Mexico Limited Warranty .................................................................................... 125
9
Introducon
Package Contents
• HDMI cable • Stylus pen x 2
• Power cable x 4 • Quick start guide
• Remote control • RS232 adapter
• AAA battery x 2 • Clamp x 5
• USB cable • Plate
• AV cable • Screw x 8
1.5V
1.5V
10
Wall Mount Kit Specicaons (VESA)
NOTE: Please follow the instrucons in the wall mount installaon guide to
install your wall mount or mobile mount bracket. If aaching to other
building materials, please contact your nearest dealer.
Model VESA Spec. (A x B) Standard Screw (C x D) Quanty
IFP9850-3 - 98” 800 x 600 mm M8 x 25 mm 4
NOTE: Do not use screws that are longer than the standard dimension, as they
may cause damage to the inside of the display.
11
Product Overview
Control Panel
Number Descripon
1
2
3
4
Areas for placing touching pen
• Press the key to turn on the device
• Press the key to turn o/on the display backlight only Press and
hold the key to turn o the device
Remote control receiver
USB port for Embedded Player and internal PC
12
I/O Panel
Number Descripon
1
2
3
4
5
6
7
8
9
Extend content out to another display device
USB port for Embedded Player and internal PC
• Touch signal output to the external PC
• Touch 1 for HDMI IN 2 and 3
• Touch 2 for HDMI IN 1 and VGA IN
• High-denion mulmedia interface signal input, connect to PC
with HDMI output, set-top box, or other video device
• HDMI 1, 2, 3 support up to 3840x2160@60Hz, HDCP 2.2
• HDMI 1, 2, 3 support HDMI CEC(One Touch Play, System Standby,
paral Remote Control Pass Through)
External computer image input
External computer audio input
SPDIF output
Serial interface, used for mutual transfer of data between devices
Audio output to the external speaker
10
11
12
Standard RJ45 (10M/100M/1G) Internet connecon interface
• Used for the Embedded Player and Slot-in PC
Power On / O switch
AC power input
13
Remote Control
14
Inserng Remote Control Baeries
To insert baeries into the remote control:
1. Remove the cover on the rear of the remote control.
2. Insert two “AAA” baeries, ensuring the “+” symbol on the baery matches the
“+” on the baery post.
3. Replace the cover by aligning it with the slot on the remote control and snapping
the latch shut.
WARNING: There is a risk of explosion if baeries are replaced with the incorrect
type.
NOTE:
• It is recommended that you do not mix battery types.
• Always dispose of old batteries in an environmentally friendly way. Contact
your local government for more information on how to dispose of batteries
safely.
15
Remote Control Receiver Range
The working range of the remote control is shown here. It has an eecve range
of 8 meters. Ensure there is nothing obstrucng the remote control’s signal to the
receiver.
16
Using Gestures
Touch gestures allow the user to use pre-determined commands without using a
keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect
objects, change the locaon of an object, access sengs, erase digital ink, and
much more.
Select and Deselect an Object (Clicking)
Press and release the ViewBoard to
select/deselect opons or objects. This
is like a single, standard le mouse click.
USBUSB USB
Display Menu Opons (Right-Clicking)
Press and hold the ViewBoard with your
nger. This is like a single, standard right
mouse click.
Double-Clicking
Quickly press and release twice in the
same locaon on the ViewBoard. This is
like a double, standard le mouse click.
USBUSB USB
2x
17
USBUSB USB
Moving an Object
Press and hold the object on the
ViewBoard and slowly drag it with your
nger to your desired locaon.
Erasing Digital Ink
Use your aened hand, palm, or st
on the ViewBoard and move your hand
across the area which you wish to erase.
USBUSB USB
Swipe Up for General Sengs
Swipe up from the boom of the
ViewBoard to launch the General
Sengs. To learn more see page 35.
USBUSB USB
18
Making Connecons
This secon guides you on how to connect the ViewBoard with other equipment.
Connecng External Devices
TOUCH2
VGA
AUDIO IN
VGA Connecon
To connect via VGA:
1. Connect a VGA cable (15-pin) from your external device to the VGA IN port on
the display.
2. Connect an audio cable from the AUDIO OUT port on your external device to the
AUDIO IN port on the display.
3. Connect a USB cable to the external device from the TOUCH OUT port of the
display.
HDMI Connecon
To connect via HDMI:
1. Connect an HDMI cable from your external device to the HDMI IN port on the
display.
2. Connect a USB cable to the external device from the TOUCH OUT port of the
display.
1919
RS232 Connecon
Serial Port Cable
RS232
When you use a RS232 serial port cable to connect your display to an external
computer certain funcons can be controlled remotely by the PC, including Power
On/O, Volume adjustment, Input select, Brightness, and more.
ViewSonic also oers a complimentary soware, vController, that allows users to
control their ViewSonic commercial displays from a remote PC.
20
USB, Networking, and Microphone Connecons
Just like any PC, it is easy to connect various USB devices and other peripherals to
your ViewBoard.
USB
equipment
USB Peripherals
Plug the USB device cable into the USB IN port.
Networking and Modem cables
Router and other
network signal
output
Plug the router cable into the LAN IN port.
Microphone
Plug the microphone cable into the MIC port.
21
Media Player Connecon
HDMI
To connect to a media player:
1. Connect the HDMI cable to the HDMI ports on your ViewBoard and peripheral
device.
2. Plug in the power cord of your ViewBoard, and turn on the rear-panel power
supply switch.
3. Press the
Power button on the right-hand side of the ViewBoard to turn the
screen on.
4. Press the INPUT button to switch to the “HDMI” input source.
NOTE:
• HDMI 1/2/3 supports up to 3840 x 2160 @ 60Hz
• HDMI 1/2/3 supports HDMI CEC
22
SPDIF Connecon
To connect to an external sound system:
1. Connect an opcal cable from DIGITAL OUT to your sound system’s opcal
connector.
2. Plug in the power cord of your ViewBoard, and turn on the rear-panel power
supply switch.
3. Press the
screen on.
Power button on the right-hand side of the ViewBoard to turn the
23
Video Output Connecon
To output video via a display device:
1. Connect an HDMI cable to the HDMI IN port of your display device, and the other
end to the HDMI OUT port of your ViewBoard.
2. For audio, connect one end of an audio cable to your ViewBoard’s AUDIO OUT
port and the other end to your speakers.
3. Plug in the power cord of your ViewBoard, and turn on the rear-panel power
supply switch.
4. Press the
screen on.
NOTE: The HDMI OUT port can output a resolution of 1920 x 1080 @ 60Hz.
Power button on the right-hand side of the ViewBoard to turn the
24
Using Your ViewBoard
Powering On/O your ViewBoard
1. Ensure the power cord is connected, plugged into a power outlet, and the power
switch is in the “On” posion.
The AC Power input and switch buon are located at
the boom of the unit.
2. Press the Power buon to turn on the ViewBoard.
Press the Power button to turn on the ViewBoard.
3. To turn the ViewBoard o, press and hold the Power buon again.
2525
Inial Launch Setup
When you rst turn on your ViewBoard, an inial setup wizard will launch.
1. Select your Language:
2. Setup and verify your LAN connecon:
2626
3. Select your Time Zone to set the Date and Time:
4. Select your preferred System Mode:
5. Select your preferred vLauncher mode:
2727
vLauncher - Customizable Welcome Screen
Icon Descripon
Launches the myViewBoard annotaon applicaon
Launch wireless screen sharing applicaon, vCastReceiver
Switch to slot-in PC source
Open web browser
Open cloud meeng
Applicaon list
NOTE: ViewBoard oers two background themes, Corporate and Educaon.
2828
Tool Bar
Tool bar trigger icons are on the edge of the ViewBoard
launcher providing access to your tools.
To launch a tool:
1. Tap a Tool bar trigger icon.
2. Tap on your desired tool icon.
NOTE: The default tool bar seng is to be available for all input sources;
however, users can go to Advanced Sengs to adjust the opons: (1)
available for all input sources, (2) available for all input sources, except
for PC, and (3) disable the tool bar.
2929
Icon
Descripon
Return to the previous operaon screen
NOTE: Only for Embedded Player source
Return to the home screen of the Embedded Player
Display all embedded applicaons that are being used
Launch the myViewBoard soware
3030
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