Bak USA Seal User Manual

Seal User Guide

For Windows 10

BAK USA Technologies Corp. 425 Michigan Ave. Buffalo, New York 14203

Hello there.

Thanks for embracing the evolution of mobile technology with Bak USA. We hope you enjoy your Seal experience. To best use your Seal rugged tablet, please refer to this guide.

Bak USA Seal User Guide

Version: v 3 // 2018

Attention

Please follow these guidelines for the safe and proper handling of your Seal, power supply, battery pack, and power cord.

Be sure to keep the power cord away from young children

• As with all electrical products, precautions should be observed during handling and use to prevent electric shock. The power supply (adapter) should not be handled by children.

• Do not drop, crush, step on, or otherwise abuse the power supply, battery pack, or power cord.

• Periodically inspect the Seal, power supply, and power cord for damage. Replace if necessary.

• Report any damage or loose parts to the seller immediately.

• Do not leave the Seal plugged in or powered on when enclosed in a non-ventilated container (such as a backpack) as overheating may occur.

• You are encouraged to take a 5-minute break every 30 minutes of use.

Safety Precautions

Please read and understand the following precautionary measures before using your Seal

IT IS RECOMMENDED TO USE THIS DEVICE IN AN ENVIRONMENT WHERE THE AMBIENT TEMPERATURE IS NO MORE THAN 120°F.

Do not place near re or other sources of heat

Do not expose to magnetic elds

Do not place heavy objects to add heavy pressure on the Seal

CAUTION

RISK OF E XPLOSION IF BATTERY IS REPLACED BY AN INCORRECT T YPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

TO PREVENT POSSIBLE HEARING DAMAGE, DO NOT LISTEN AT HIGH VOLU ME LEVELS FOR LONG PERIODS.

Content

Section 1 Getting to Know Your Seal

Introduction..................................................................................................................................

Package c ontents.......................................................................................................................

Layout............................................................................................................................................

Views........................................................................................................................................

Section 2 Using Your Seal

Power ON/OFF.............................................................................................................................

Power your Seal......................................................................................................................

Power ON for the rst time..................................................................................................

Power OFF your Seal.............................................................................................................

Using your active stylus..........................................................................................................

Putting your Seal into sleep mode......................................................................................

Waking up your Seal..............................................................................................................

Basic touchscreen o ptions.........................................................................................................

Section 3 Windows Interface

Desktop and virtual desktop experience................................................................................

Taskbar..........................................................................................................................................

Start menu....................................................................................................................................

Search box—Cortana.............................................................................................................

App shortcuts area................................................................................................................

Notication area.....................................................................................................................

Section 4 Setup and Connection

Settings screen............................................................................................................................

Activating Windows.....................................................................................................................

Setting up your Microsoft Account..........................................................................................

Replacing desktop with start screen.......................................................................................

Pinning and unpinning your app...............................................................................................

Pinning an app to start menu or taskbar.............................................................................

Removing an app........................................................................................................................

Wireless LAN...............................................................................................................................

Enabling wireless connection...............................................................................................

Connecting to a wireless LAN..............................................................................................

Connecting an external device.................................................................................................

Connecting to the USB port..................................................................................................

Connecting to the HDMI port...............................................................................................

Section 5 Battery

Charging your battery................................................................................................................

Inspecting your battery status.................................................................................................

Section 6 Windows Help and Troubleshooting

Troubleshooting..........................................................................................................................

Section 7 Specication

1. Getting to Know Your Seal

Package Contents

Carefully unpack your box and take out the items listed as below. If any items are missing or damaged, contact the seller immediately.*

1. Seal Tablet

2. Power Cord

3. Stylus

*Depending on your order, the optional add-ons might be included in a separate package.

Kensington Anti-Theft Lock

The Hardware

Flashlight

Barcode Scanner (Optional*)

Front Camera

10-Pin Interface

Flashlight/Barcode Scanner ON/OFF Button

Volume

Power

Charge State Light

Micro HDMI

USB-C 3.0/Charging Port

USB-A 3.0

Headphone Jack

Near Field Communcation

*If Barcode Scanner is added,

the ashlight is not available.

Back Camera

Battery

Fingerprint Reader

2. Using Your Seal

Powering ON/OFF

Power ON Your Seal

1. If this is the rst time you power on the Seal, connect the

AC adapter and fully charge the battery

2. Press and hold the power button until the charging

indicator light ashes (approximately 3-4 seconds)

Power ON for the First Time

Perform the initial set-up:

1. Activate your Windows 10

2. Sign in to or create your Microsoft account

3. Setup a wireless connection and more

Follow the on-screen instructions to complete the initial setup

Power OFF Your Seal

Save all your data before powering OFF your Seal.

From the Start menu:

1. Tap the Windows Icon in the lower left corner of the

Desktop, or press the Windows key on a connected keyboard

2. In the Start menu, tap Power

3. Select Shut down from the power option menu, as shown

on the right

Using Your Active Stylus

After following the installation for the batteries in your stylus, you can use the stylus immediately.

To perform a left-click, touch the tip of your stylus to the screen.

To perform a right-click, touch the tip of your stylus to the screen and press the lower button (the button closest to the tip).

To perform a double-left click, touch the tip of your stylus to the screen and press the upper button (the button farthest from the tip).

Upper Button: Double Click

Lower Button: Right Click

Lower Button: Single Click

Put Your Seal into Sleep Mode

When you will be away from your Seal for a short time, put the Seal to sleep. To do so, perform one of the following:

• Press the power button once briey

• Open the Start menu, select Power and then Sleep

To wake up your Seal, press the power button once briey.

Basic Touchscreen Operations

• Do not use sharp objects to touch the screen

• Do not touch the touchscreen with a conductive material

• Functions may vary based on the app you are using

Gesture Name Explanation

Tap

Touch an item to start an app, open a link, or perform an optional function. This is similar to a left-click with a mouse.

Double-Tap

Press and hold

Touch an item twice in quick succession.

Press and leave your nger on an item. This brings

up detailed information or opens a menu with more options for the item. This is similar to a right-click with a mouse.

Gesture Name Explanation

Pinch

Touch two ngers to the screen, and then bring

them together or pull them apart to zoom in and out on visual apps (such as pictures and maps).

Rotate

Touch your thumb and forenger to an item, and

then twist in a circular motion to rotate an object. Not all items are rotatable.

Scroll

Drag your nger across the screen to scroll

through lists and pages, to move an object, to draw, or to write.

3. Windows Interface

Desktop and Virtual Desktop Experience

The Desktop screen is as shown below and natively provides the virtual desktop feature.

To launch the feature click the app icon (pictured left).

Taskbar

The black bar on the bottom of the desktop is called the Taskbar. It provides several key features:

• Start menu

• Search box

• App shortcuts area

• Notication area

Start Menu

To open the Start menu, click or tap the Windows icon (aka Start button) at the left end of the Taskbar. The Start menu will appear, as shown below.

For how to set up this menu, please refer to page 14.

Search box—Cortana

Next to the Start menu is the search box, as shown below.

When you select this box, a window will pop out, as shown below.

This is the Cortana icon. Cortana is a new virtual

assistant built into Windows 10. Click here to nish

the setup, and then control Cortana with either your keyboard or voice commands. Control Cortana to perform intelligent searches and more.

After you set up the Cortana, the search box will look like this:

App Shortcuts Area

In this area, you can put the shortcuts of your frequently used apps. For how to arrange this area, please refer to page 14.

Notication Area

The right part of the Taskbar holds several icons that display the status of your Seal, as shown below.

This is called the Notication Area.

Icon Description

Show more hidden status icons.

Shows you the current battery status. For details, please refer to page 19.

Show the status of your wireless network connection.

Show the system notications and

several shortcuts.

4. Setup and Connection

To access to the Settings screen:

1. Click the Windows icon in the

lower left corner of the Desktop

2. Select Settings to open the Settings screen, as shown below.

Activating Windows

To use all the features of your Windows Seal, you may need to activate your Windows system. To register and activate your Windows, perform the following:

1. Open the Start menu and click Settings

2. Click Update & security

3. Select Activate

4. Follow the instructions to activate Windows

Setting up Your Microsoft Account

To share les or settings with other devices running Windows 10, or to download

and purchase apps from the Microsoft Store, please set up a Microsoft account.

To set up your Microsoft account

1. Open the Settings screen and select Accounts

2. Select Your account

3. Select Sign in with a Microsoft account instead

4. Follow the on-screen instructions

Replacing Desktop with Start Screen

If you are more familiar with the interface similar to the Start screen introduced in the Windows 8 series, you can set your Seal to show the Start screen instead of the Desktop every time you power on your Seal. To do so:

1. Open the Settings screen

2. Select Personalization

3. In the Personalization screen, enable the option Use Start full screen.

After these steps, you will see the Start screen every time you turn on your Seal, as shown below

Pinning and Unpinning your App to Start Menu or Taskbar

To add an app:

1. Open the Start menu and select All Apps

2. Press, hold, and release on the app that you want to appear on

your Start menu or Taskbar, and an option menu will appear

3. To add the app to your Start menu or Taskbar, click Pin to Start

or Pin to taskbar

To remove an app:

1. Press, hold, and release on the app that you want to remove from

your Start menu or Taskbar

2. Tap Unpin from Start or Unpin from Taskbar to remove it from

your Start menu or Taskbar

Wireless LAN

Enabling a wireless connection

1. Open Settings menu and select Network & Internet

2. Select Wi-Fi and set the function to ON

3. Make sure you have switched the Airplane mode to OFF. To

conrm that Airplane mode is disabled, go to the Desktop and check the Notication Area. If you see an airplane icon displayed

on the lower right, you must disable Airplane mode

Connecting to a wireless LAN

Once you have enabled the wireless connection, the Seal will automatically scan for available wireless networks and display them in the wireless LAN network list. To connect to your desired wireless network, click the network’s name in the list, and then click Connect.

Note: Some networks require a network security key or password for connection. If necessary, ask the network administrator or the Internet Service Provider (ISP) for the required information.

Connecting an External Device

Your Seal comes with one USB-A 3.0 port and one USB-C 3.0 port. Connect USB devices to either of the USB ports using a USB cord. Once you plug a USB device into a USB port on your device, Windows will automatically load a driver for that device. After the driver has been loaded once, you can disconnect and reconnect the same device without having to install any drivers on subsequent reconnections.

Note: If Windows requires you to install the driver before connecting, check the documentation provided by the device’s manufacturer before connecting the Seal.

Disconnecting the USB port

To disconnect a USB storage device, make sure you click the Safely

Remove Hardware icon (pictured left) in the Notication Area of the

Taskbar to remove the device before disconnecting.

Note: If your USB device uses a power cord, connect the device to a power source before connecting it.

Connecting to the HDMI Port

You can connect an external device (monitor, TV, projector, etc.) that has a Micro HDMI port. This lets you connect your Seal to a larger display with a higher resolution.

1. Power OFF the external device

2. Locate the Micro HDMI port on your Seal

3. Connect one end of your Micro HDMI cable to the port, and the other end to

the Micro HDMI port on the external device

4. Power on the external device; when connecting a TV, you may need to

congure your TV to external device mode

5. Open the Settings screen, select System and then Display

6. Tap Multiple displays to open the drop-down list

7. From the list, select your desired monitor mode

8. Tap Apply and conrm your settings

5. Battery

Charging Your Battery

1. Plug the adapter into the charging port/USB-C port, which you can nd on the right side of the Seal.

2. Plug the adapter into an electrical outlet.

3. You will see the battery status indicator icon change as described in the next section.

While the system is OFF, it takes around 4 hours to fully charge the battery. After fully charged, the battery life reaches around 6 hours on full HD video playback.

Note: If the remaining power in your battery capacity is 90 percent or above, plugging the adapter will not fully charge your battery.

Inspecting Your Battery Status

In the Desktop, touch the battery icon in the Taskbar. A pop-up dialog box will appear and show you the remaining battery percentage.

The battery icon reveals the status of your battery, which is described below.

Icon

Denition

Battery is fully charged.

Battery is draining.

Battery is about to completely drain; stop using your Seal and charge it at once.

Battery is charging.

Here are a few ways you can make the most of your Seal’s battery:

• Close apps and programs you aren’t actively using

• Reduce your screen’s brightness

• Uninstall any unnecessary apps and programs

• Turn the volume down

• If you’re not using Bluetooth or Wi-Fi, switch ‘em off or turn on Airplane Mode

• Unplug external devices (cell phone, external hard drive, ash drive, etc.)

• Clear the les from your Seal’s desktop

• Use the Seal down to between 5-10% battery life

• Plug it into a charger or put it in a charging cart until it’s fully recharged to 100%

6. Windows Help and Troubleshooting

This section describes some common problems, suggested solutions, and ways to recover your Seal from a crash.

Be aware that the problems and solutions described here are meant only as a guide. They are

not denitive problem solving techniques. For certain problems, you might need help from

your IT department, the seller, or the Microsoft website.

When you observe a problem, stop operating the Seal immediately; taking further action may result in data loss or damage. Take a note of what the system is doing and what actions you performed before the problem occurred. Provide detailed information to your service provider for quicker problem resolution.

Screen Issues

When I turn on the Seal, nothing appears on the screen

My screen goes blank while the Seal is on

Sleep Issues

• If the screen is blank, make sure that:

- The AC adapter is connected to the Seal and the power cord is plugged into a

working electrical outlet

- The Seal powered is ON (press the power

button 6 seconds to force the power OFF, and power it on again.)

• If these items are properly set, and the screen

remains blank, have the Seal serviced.

• Your Seal is in sleep mode. Do one of the

following to resume from sleep mode:

- Press the power button.

- Press the Bak USA logo on the screen.

The critical low-battery error message appears, and the Seal turns off

The Seal enters sleep mode immediately after it is powered on

The Seal does not return from sleep mode and the Seal does not work

• The battery power is getting low; connect

the AC adapter to the Seal

• Make sure that the battery is charged

• The operating temperature may be too hot;

move to a cooler environment and try to wake the Seal

• If your Seal is in sleep mode, connect the

AC adapter to the Seal, and then press the key button or the power button

• If your Seal is powered off, connect the

AC adapter to the Seal, and then press the power button to resume operation

Display Issues

The screen is blank

The screen is unreadable or distorted

• Perform any of the following:

- If you are using the AC adapter, or using the

battery, and the battery status indicator is on, increase the brightness of the display

- Press the power button to resume from

sleep mode

- If the problem persists, follow the solution

for unreadable or distorted screens below

• Make sure:

- The screen resolution and color quality are

correctly set to default

- The external monitor type is correct

Incorrect characters appear on the screen

Sound Issues

No sound can be heard from the speaker even when the volume is turned up

• Are the operating system or programs

installed correctly? If so and the issue persists, have the Seal serviced.

• Make sure that:

- The mute function is off

- The headphone/microphone jack is

not being used

- Speakers are selected as the

playback device

Other Issues

Your Seal does not respond

The connected external device does not work

• To turn off your Seal, press and hold the

power button for 6 seconds or more. If the Seal still does not respond, remove the AC adapter

• Your Seal could lock when it enters sleep

mode during a communication operation. Disable the sleep timer when you are working on the network

• Do not connect or disconnect any external

device cables other than USB while the Seal power is on. Doing so could damage your Seal

• When using a high power consumption

external device such as an external USB optical disk drive, use an external device power adapter; otherwise, the device may not be recognized

Wi-Fi signal is not connecting with your Atlas

• Restart your Atlas.

• Check your Wi-Fi connection.

• Reset your Wi-Fi connection.

• Plug your Atlas to an electrical outlet to charge it for at least one hour.

Basics

Device Dimensions / Weight

Battery

LCD

Touch Panel

9” L x 6 1/8” W x 0.9” D

1.75lbs

Lithium Polymer

3.7V / 5700mAh 5-7 Hours Typical Usage

10-Point Capacitance

8” 450nits 16:10, 1280 x 800HD Corning

Gorilla Glass® Type 3

TECH SPECS

7. Specication

Basics

Device Dimensions / Weight

9” L x 6 1/8” W x 0.9” D

1.75lbs

Battery

Lithium Polymer

3.7V / 5700mAh 5-7 Hours Typical Usage

Hardware

Processor

Quad-Core Intel® Atom™ Z8700

1.6GHz Base / 2.4GHz Burst Frequency

GPU

Intel HD Graphics

RAM

8GB (DDR3L)

Internal Storage

128GB

Flashlight

Built-in

Optional Radio-Frequency

Identication (RFID)

UHF, 902-926MHz

Touch Panel

10-Point Capacitance

LCD

8” 450nits 16:10, 1280 x 800HD Corning

Camera

Front 2.0MP / Rear 8.0MP

Microphone

1 Built-in

Speakers

2 (Stereo) Built-in

Sensors

Accelerometer, Compass, Gyroscope, GPS, Light

Optional Barcode Scanner

Fingerprint Reader

508 DPI, Area 3/8” x 3/8”

Gorilla Glass® Type 3

Connectivity

Bluetooth

BT 4.0

Wi-Fi

802.11 a/b/g/n (2.4GHz / 5.0GHz)

LT E

Optional 4G LTE Mobile Broadband

Near Field Communication

Built-in NFC Chip

GPS

GLONASS, GNSS, Beidou1D / 2D (Short Range)

Inputs & Outputs

Power

5VDC, USB-C

USB

(1) USB-A 3.0 (1) USB-C 3.0

Audio

3.5mm Combo Input / Output for Microphone / Headphones

System Status Indication

Charge State

Security

Kensington Anti-theft Slot

SD Card Reader

Micro SD up to 128GB

HDMI Dust / Water Resistance

Micro HDMI Built to IP65 Standards

Buttons

On / Sleep / Off Volume

Docking Station Interface

Pogo Pin, Standard 10-Pin

Certication

Electromagnetic Compatibility

FCC Compliant

• Dustproof

• Water-resistant

Software

Operating System

Windows 10 Home or Pro

Tests

Storage Environment

-4°F to 140°F 14°F to 122°F / 0% to 90% Non-Condensing

Drop Resistance Operating Environment

Up to 4’ Height (Does not apply to attachments and accessories)

Accessories

AC Power Adapter

100-240VAC in / 5VDC, 2A out

Hand Strap

Removable (Included)

USB-C Cable

Stylus

Active Capacitance Pen (Included)

Regulatory Compliance Information

FCC Declaration of Conformity

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Reorient or relocate the receiving antenna.

For questions related to the EMC performance of this product, contact: Elitegroup Computer Systems Co., Ltd No.239, Sec. 2, Ti Ding Blvd., Taipei, Taiwan 11493 886 - 2162-1177

Canadian Department of Communications Compliance Statement

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This device complies with Industry Canada licenceexempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil numerique német pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le broullage radioélectrique édicté par le ministére des Communications du Canada. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

CE mark. Declaring compliance to all the applicable European Union (EU) directives. For CE mark related questions: Elitegroup Computer Systems Co., Ltd No.239, Sec. 2, Ti Ding Blvd., Taipei, Taiwan 11493 886 -2162 -1177

French SAR/DAS

Votre ordinateur a un DAS. Pour plus d'informations, voir le portail radiofréquences-sante-environnement: www.radiofrequences.gouv.fr

In the European Union, this symbol indicates that this product including battery must not be disposed of with household waste. It is your responsibility to hand it over to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your local waste collection center or the point of purchase of this product.

Japan VCCI Statement

この装置は、情報処理装置等電波障害自主規制協議会=Es` ` f F= の基準= に基づくクラス=_=情報技術装置です。この装置は、家庭環境で使用するこ= とを目的としていますが、この装置がラジオやテレビジョン受信機に近接= して使用されると、受信障害を引き起こすことがあります。=

取扱説明書に従って正しい取り扱いをして下さい。=

Taiwan battery recycling:

Translation – please recycle batteries

Trademarks

Windows and Microsoft are trademarks of Microsoft Corporation. SEAL is a trademark of BAK USA Technologies Corp

Bak USA Seal User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual