BKI (The "Company") warrants to the original purchaser that at time of shipment from the
Company factory, this equipment will be free from defect in materials and workmanship. Written
notice of a claim under this warranty must be received by the Company within ONE YEAR from
the date of installation, but no longer than ONE YEAR AND THREE MONTHS from date of
shipment from the factory. Defective conditions caused by abnormal use or misuse, lack of or
improper maintenance, damage by third parties, alterations by unauthorized personnel, acts of
God, failure to follow installation and/or operating instructions, or any other events beyond the
reasonable control of the Company will NOT be covered under this warranty. The obligation of
the Company under this warranty shall be limited to repairing or replacing (at the option of the
Company) any part, with the exception of lamps, fuses, and glass (which are not covered under
warranty), which is found defective in the reasonable opinion of the Company. Any part found
defective by the Company will be repaired or replaced without charge F.O.B. factory,
Simpsonville, South Carolina or F.O.B. authorized BKI Distributor. The Company and/or its
authorized representatives will assume the normal replacement labor expense for the defective
part for the period of the warranty as stated above, excluding travel and/or other expenses
incidental to the replacement of the defective part, where replacement work is performed during
standard business hours and not subject to overtime, holiday rates, and/or any additional fees. IN
NO EVENT SHALL THE COMPANY BE LIABLE FOR LOSS OF USE, LOSS OF REVENUE OR
LOSS OF PRODUCT OR PROFIT OR FOR INDIRECT OR CONSEQUENTIAL DAMAGES
INCLUDING BUT NOT LIMITED TO, FOOD SPOILAGE OR PRODUCT LOSS. WARRANTY
DOES NOT COVER GLASS BREAKAGE. THE ABOVE WARRANTY IS EXCLUSIVE AND ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE EXCLUDED INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
REPLACEMENT PARTS
Any appliance replacement part, with the exception of lamps, fuses, and glass, which proves to
be defective in material or workmanship within ninety (90) days of installation will be replaced
without charge F.O.B. Factory, Simpsonville, SC or F.O.B. authorized BKI Distributor. The user
shall have the responsibility and expense of removing and returning the defective part to the
Company as well as the cost of reinstalling the replacement or repaired part.
Gourmet Oven Table of Contents
Table of Contents
Table of Contents........................................................................................................................................1
The BKI GO-36 is a cook and hold gourmet oven. It consists of a cooking cabinet, door assembly and
control unit. The cooking cabinet contains rack supports that hold 4 racks and 1 drip pan. To seal the
oven cavity, a door with a magnetized door latch is provided. The control unit contains heating elements
for cooking as well as a time/temperature computer and manual switches for quick setup and operation. It
also contains a fan for cooling and a blower for heat circulation.
The BKI name and trademark on this unit assures you of the finest in design and engineering -- that it has
been built with care and dedication -- using the best materials available. Attention to the operating
instructions regarding proper installation, operation, and maintenance will result in long lasting
dependability to insure the highest profitable return on your investment.
PLEASE READ THIS ENTIRE MANUAL BEFORE OPERATING THE UNIT. If
you have any questions, please contact your BKI Distributor. If they are unable to
answer your questions, contact the BKI Technical Service Department, toll free:
1-800-927-6887. Outside the U.S., call 1-864-963-3471.
Safety Precautions
Always follow recommended safety precautions listed in this manual. Below is the safety alert symbol.
When you see this symbol on your equipment, be alert to the potential for personal injury or property
damage.
Safety Signs and Messages
The following Safety signs and messages are placed in this manual to provide instructions and identify
specific areas where potential hazards exist and special precautions should be taken. Know and
understand the meaning of these instructions, signs, and messages. Damage to the equipment, death or
serious injury to you or other persons may result if these messages are not followed.
This message indicates an imminently hazardous situation, which, if not avoided,
will result in death or serious injury.
This message indicates a potentially hazardous situation, which, if not avoided,
could result in death or serious injury.
This message indicates a potentially hazardous situation, which, if not avoided,
may result in minor or moderate injury. It may also be used to alert against unsafe
practices.
This message is used when special information, instructions or identification are
required relating to procedures, equipment, tools, capacities and other special
data.
2
Gourmet Oven Introduction
Safe Work Practices
Wear Safe Clothing Appropriate To
Your Job
Always wear your insulated mitts when handling hot racks
or touch any hot metal surface. If you lose or damage
your mitts, you can buy new ones at your local restaurant
equipment supply store or from your local BKI Distributor.
Never wear loose clothing such as neckties or scarves
while operating this equipment. Keep loose hair tied back
or in a hair net while operating this equipment.
Always wear appropriate personal protection equipment
during the cleaning process to guard against possible
injury from hot cleaning solution.
Beware of High Voltage
This equipment uses high voltage. Serious injury can
occur if you or any untrained or unauthorized person
installs, services, or repairs this equipment. Always use
an Authorized Service agent to service your equipment.
Keep this manual with the Equipment
This manual is an important part of your equipment.
Always keep it near for easy access.
If you need to replace this manual, contact:
BKI
Technical Services Department
P.O. Box 80400
Simpsonville, S.C. 29680-0400
Or call toll free: 1-800-927-6887
Outside the U.S., call 864-963-3471
Protect Children
Keep children away from this equipment. Children may
not understand that this equipment is dangerous for them
and others.
NEVER allow children to play near or operate your
equipment.
3
Gourmet Oven Introduction
Keep Safety Labels Clean and in Good
Condition
Do not remove or cover any safety labels on your
equipment. Keep all safety labels clean and in good
condition. Replace any damaged or missing safety labels.
Refer to the Safety Labels section for illustration and
location of safety labels on this unit.
If you need a new safety label, obtain the number of the
specific label illustrated on page 5, then contact:
BKI
Technical Services Department
P.O. Box 80400
Simpsonville, S.C. 29680-0400
Or call toll free: 1-800-927-6887
Outside the U.S., call 864-963-3471
Be Prepared for Emergencies
Be prepared for fires, injuries, or other emergencies.
Keep a first aid kit and a fire extinguisher near the
equipment. You must use a 40-pound Type BC fire
extinguisher and keep it within 25 feet of your equipment.
Keep emergency numbers for doctors, ambulance
services, hospitals, and the fire department near your
telephone.
Know your responsibilities as an
Employer
• Make certain your employees know how to operate the
equipment.
• Make certain your employees are aware of the safety
precautions on the equipment and in this manual.
• Make certain that you have thoroughly trained your
employees about operating the equipment safely.
• Make certain the equipment is in proper working
condition. If you make unauthorized modifications to
the equipment, you will reduce the function and safety
of the equipment.
4
Gourmet Oven Introduction
Safety Decals
5
Gourmet Oven Introduction
Health And Sanitation Practices
BKI ovens are manufactured to comply with health regulations and are tested and certified to UL®, CUL®,
and NSF
thermometers to insure meats are thoroughly cooked.
Food Handling
Storage Of Raw Meats
®
standards. You must operate the equipment properly using only quality products an d use meat
• Wash hands thoroughly in warm, soapy water after handling raw poultry or meats.
• Clean and sanitize all utensils and surfaces that have been in contact with raw products.
• Never place cooked meats on the same surfaces used to prepare raw me ats, unless the area
has been thoroughly cleaned and sanitized.
• Designate an area or shelf strictly for the storage of all raw meats to be used in the oven.
• Raw product must always be stored at temperatures below 38° F. (3° C.).
• Never store or mix raw foods above cooked foods, as this is a health hazard.
raw foods contaminate cooked or processed foods.
• All chicken and chicken parts to be stored overnight must be thoroughly iced down and
refrigerated.
The drippings from
Coding Cooked Foods
All products cooked during the day should be sold the same day.
NOTE: It is not the intent of the cooking program to have unsold merchandise at the end of the cooking
day. Follow your company’s procedures for the handling of any leftover product.
Storage Of Prepared Foods
• Cold foods should be kept at or below 38° F. (3° C.).
• Hot foods must be maintained to meet local health codes, usually a minimum 145° F. (63° C.).
6
Gourmet Oven Installation
Installation
Serious injury, equipment damage or death could result if attempting to install this
oven. Ensure that an authorized BKI service agent install the oven.
Unpacking and Handling
It is the owners’ responsibility to file all freight claims with the delivering truck line. Inspect all cartons and
crates for damage as soon as they arrive. If damage to cartons or crates is found, or if a shortage is
found, note this on the bill of lading (all copies) prior to signing.
If damage is found when the equipment is opened, immediately call the delivering truck line and follow up
the call with a written report indicating concealed damage to your shipment. Ask for an immediate
inspection of your concealed damage item. Packaging material MUST be retained to show the inspector
from the truck line.
Remove all packing from the interior and exterior of the oven.
GO-36 Stacking Instructions
Tools Required:
7/16 socket and ratchet
(2) 2x4x30” pieces of wood
NOTE: Remove all plastic from stacking kit parts.
1. Remove racks and drip pans from inside both ovens.
2. Place two wood 2x4x30” pieces on the floor. Tilt unit back onto wood pieces being careful not to
crush fuse holders or power cord.
3. Remove casters and place large aluminum base WB56210600 (lip goes downward) between the
bottom of the oven and the casters. Install the caster hardware that was removed.
4. Carefully place unit upright.
5. Remove the heater control unit of the base unit (3 screws on each side). Place four (4) small
stainless steel angles (FA56210702) at the outside corners of the gasket on the oven cabinet.
Replace heater control unit.
6. Carefully place second unit on its back just as in step 2.
7. Remove casters and store. Place stacking kit piece AB56210500 (with louvers on side s) with
notches toward the oven back. Install hardware removed from the casters to secure the stacking
kit piece to the oven bottom. Install four (4) handles on sides of stacking kit piece using
1/4-20 x 1” bolts and lockwashers.
NOTE: Be sure handles are secure.
8. Place unit upright.
NOTE: Lock the casters on the bottom unit.
7/16 combination wrench
Be careful not to pinch hands while installing the top unit.
7
Gourmet Oven Installation
9. Carefully lift the oven with the handles and place on top of other oven.
10. Seal the base and the stacking kit piece to the oven bottoms using silicone rubber RTV (S0018)
approved for this use.
11. Replace racks and drip pans.
Location and Clearance
Allow enough air space around the unit to provide for proper ventilation.
Wiring
Electrocution, equipment failure or property damage could result if an unlicensed
electrician performs the electrical installation. Ensure that a licensed electrician
perform the electrical installation.
The oven, when installed by an authorized BKI service agent, must be grounded in accordance with local
codes, or in the absence of local codes, with the National Electrical Code, ANSI NFPA 70-2002. You can
obtain this code from:
The National Fire Protection Association
Batterymarch Park
Quincy, MA 02269
8
Gourmet Oven Maintenance
Maintenance
Failure to comply with the maintenance below could result in a serious accident or
equipment damage.
Failure to remove power from this unit before performing maintenance may cause
severe electrical shock. This unit may have more than one disconnect switch.
Scheduled Maintenance
Oven Cleaning
The oven must be cleaned at the end of each business day. It is easier to clean while still warm. Cleaning
is not only necessary for sanitary reasons, but will increase sales appeal and maximize operating
efficiency.
Failure to remove power from this unit may cause severe electrical shock. This
unit may have more than one disconnect switch.
Using abrasive cleaners may damage the cabinet finish. Use only a mild soap
and water solution.
Never steam clean or get excess water in the interior of the cabinet as this can
damage unit.
DO NOT USE OVEN CLEANER on this machine. Caustic cleaners can cause
damage to the machine.
Always wear appropriate personal protection equipment during the cleaning
process to guard against possible injury from hot cleaning solution.
1. Place the POWER ON/POWER OFF rocker switch in the POWER OFF position and un plug the
power cord.
2. Wearing your insulated mitts, remove all food pans from the unit.
3. Let the oven cool to room temperature.
4. Remove racks and drip pan from the unit and place them in a large sink to soak in hot cleaning
solution (BKI Cleaner).
9
Gourmet Oven Maintenance
5. Remove the rack supports by following the appropriate procedure below:
For GO-36:
a. Lift the left-side rack support up and off of its mounting studs.
b. Once the rack support is off of its studs, tilt the top toward the center of the oven.
c. Pull rack support out of oven and clean.
d. Repeat these steps for the right-side rack support.
10
Gourmet Oven Maintenance
For GO-36T:
a. Lift the left-side rack support with attached baffle up and off of its mounting studs.
b. Once the rack support is off of its studs, tilt the top toward the center of the oven.
c. Pull rack support with attached baffle out of oven opening.
d. Disconnect baffle from rack support and clean both parts.
11
Gourmet Oven Maintenance
e. Repeat these steps for the right-side rack support and baffle.
6. Clean the outside and inside of the oven with warm water, a sponge and approved cleaner which
is authorized for use on food surface areas.
7. Wipe the unit dry with a soft cloth.
8. To reinstall rack supports follow the procedures below:
For GO-36:
a. Insert the left rack support into the oven against the back wall.
b. Hook the rack support hangers on the corresponding mounting studs.
c. Repeat these steps for the right side rack support.
12
Gourmet Oven Maintenance
For GO-36T:
a. To install baffle onto rack support, hold the rack side of the support at a 45° angl e to a
level surface.
b. Slide baffle into position as shown allowing hooks on baffle to engage rack supp ort.
13
Gourmet Oven Maintenance
c. While holding the top of the baffle and the rack support together (keeping hooks from
disengaging), tilt top of assembly inward as installing into oven.
14
Gourmet Oven Maintenance
d. While holding the pieces with your hand, upright the assembly and install onto studs in
oven. Be careful not to disengage the baffle hooks from the rack support.
e. Repeat these steps for the right side support.
9. Reinsert the racks and drip pan.
15
Gourmet Oven Maintenance
Troubleshooting
Refer to the table below for troubleshooting information.
Problem Cause Possible Solution
Unit will not turn on Oven is not plugged in. Plug in the oven.
Power to unit is not on. Problem
with building power panel,
circuit breaker/fuse or
receptacle.
Blown fuse on unit. Contact an authorized BKI service
Defective power switch. Contact an authorized BKI service
Power supply cord has been
damaged.
Unit operates for a period of
time, then, the control turns off
(no display).
Defective over-temperature
Solid-state relay is defective;
Oven heats beyond 400° F
then drops approximately 50°
to 75°, heats, then drops
again.
Inlet to cooling fan has been
blocked, loss of power to
cooling fan or defective cooling
fan.
switch.
causing excessive heat.
Heater plenum has exceeded
allowable temperature limit
(450° F). This condition may
result from the following:
• Heat circulation blower not
functioning properly.
• Failure of solid-state relay.
• Failure of surge suppressor
(shorted).
• Short circuit (to ground) in
heater bank.
• Controller failure.
• Defective thermocouple.
Check circuit breaker or fuses at
building power panel.
agent for corrective action.
agent for corrective action.
Contact an authorized BKI service
agent for corrective action.
Remove blockage from around
cooling fan inlet. If problem
persists, contact an authorized
BKI service agent for corrective
action.
Contact an authorized BKI service
agent for corrective action.
Contact an authorized BKI service
agent for corrective action.
Contact an authorized BKI service
agent for corrective action.
Malfunction Warning Light on
Control Unit is illuminated
indicating overtemperature
condition in the Control Unit
Assembly. (For units with
indicating light).
Oven does not heat at all. Improper control settings. Reset the control.
Loose wire on heater circuit. Contact an authorized BKI service
Refer to previous 2 problems
above.
16
Place the POWER ON/ POWER
OFF switch in the POWER OFF
position and contact an
authorized BKI service agent for
corrective action.
agent for corrective action.
Gourmet Oven Maintenance
Problem Cause Possible Solution
Defective relay. Contact an authorized BKI service
agent for corrective action.
Heating elements not
functioning.
Oven over-temperature switch
defective.
Oven has very slow heat up or
Improper power line voltage. Contact an authorized BKI service
recovery. NOTE: This is
Contact an authorized BKI service
agent for corrective action.
Contact an authorized BKI service
agent for corrective action.
agent for corrective action.
normal when using the LOW
POWER setting.
Heating elements not
functioning.
Defective HIGH POWER/LOW
POWER switch.
Oven will not come up to
temperature
Oven HIGH POWER/LOW
POWER switch is in the LOW
Contact an authorized BKI service
agent for corrective action.
Contact an authorized BKI service
agent for corrective action.
For these temperatures, operate
oven on HIGH POWER.
POWER position with the oven
control set in the 300°-400° F
range.
One or more heater elements
not operating.
Contact an authorized BKI service
agent for corrective action.
Control displays “PROB”. Damaged probe. Contact an authorized BKI service
agent for corrective action.
Thermocouple connection is
loose.
Control displays “EEEE”. Temperature inside the oven is
Contact an authorized BKI service
agent for corrective action.
Reprogram the controller.
below 50° F.
Time/Temperature controller
has failed.
Contact an authorized BKI service
agent for corrective action.
Product not cooked thoroughly Oven not preheated. Be sure to preheat the oven to
300 degrees before placing
product in oven.
Improper time and temperature. Check program for proper time
and temperature setting.
17
Gourmet Oven Replacement Parts
Replacement Parts
Use the information in this section to identify replacement parts. To order replacement parts, call your
local BKI sales and service representative. Before calling, please note the serial number on the rating tag
affixed to the unit.
Description Assembly # Figure # Table #
Cabinet Assembly N/A Figure 1 Table 1
Control Unit Assembly (GO-36)
Control Unit Assembly (ENGLAND, GO-36)
Control Unit Assembly (GO-36T)
9 RIV173 16 RIVET, SSD44 SSBS POP
10 SCR138 2 SCREW, 10 X 1/2 PHIL TR HD
11 NUT076 3 NUT, 10-24 PALNUTS
12 SCR334 2 SCREW, 4 X 3/8 SLTD PAN HD A
13 TP0026 7.5 ft. TAPE, SILICONE RUBBER 1" X 1/8
14 SCR077 3 SCREW, STUD 10-24 X 1/2 WELD
24
Gourmet Oven Replacement Parts
Figure 4. Heated Plenum Assembly (AB56212500)
25
Gourmet Oven Replacement Parts
Table 4. Heated Plenum Assembly (AB56212500) Parts
ITEM # PART # QTY DESCRIPTION
1 WB56212600 1PLENUM INSIDE, WELD.4HRT, GO-36T
2 WB56212800 1PLENUM OUTSIDE WELD.4HTR, GO-36T
3 FA56205002 4BRACKET, ELEMENT RETAINING GO36
4 FB56205602 1ACCESS PLATE, PLENUM OVER T SW
5 I0030 3INSULATION, BGF MAT
6 S0115 1SWITCH, OVERTEMPERATURE
7 C0212 4CALROD, 208/220V 1100W
8 F0158 1BUSHING, BLK 1/2 HEYCO SNAP
9 RIV173 16RIVET,1/8 SS (.187-.250)
10 SCR138 2SCREW, 10 X 1/2 PHIL TR H
11 NUT076 4NUT, 10-24 PALNUTS
12 SCR334 2SCREW, 4 X 3/8 SLTD PAN
13 TP0026 7.5 ft.TAPE, SILICONE RUBBER 1” X 1/8
14 SCR077 4SCREW, STUD 10-24 X 1/2 WELD
26
Gourmet Oven Replacement Parts
Figure 5. Door Assembly
27
Gourmet Oven Replacement Parts
Table 5. Door Assembly Parts
ITEM # PART # QTY DESCRIPTION
AB56201700 1 DOOR ASSY
1 WB56202200 1DOOR BACK WELDMENT, GO-36
2 H0075 2HINGE, 4 INCH, 1-1/8" OFFSET
3 I0005 3.1 sq. ft.INSULATION, 1"TK
4 L0103 1 LATCH, MAGNETIC COMPOSITE
5 MA56203710 2MOUNTING PLATE, HINGE GO-36
6 MA56208510 1MOUNTING PLATE, MAGNETIC LATCH GO-36
7 SCR006 6SCREW, 8 X 1/2 PHIL PAN
8 SCR320 4SCREW, 10-24 X 2 PHIL FLT
9 SCR300 1SCREW, 10-24 X 3/4 SLTD TRUSS
10 WB56201900 1DOOR FRONT WELD, GO-36
28
Gourmet Oven Replacement Parts
Figure 6. Stacking Kit Assembly
Table 6. Stacking Kit Assembly Parts
ITEM # PART # QTY DESCRIPTION
AB56210500 1 STACK KIT ASSY W/HANDLES, GO36
1 WB56210400 1 GO STACK KIT W/HANDLES WELDM N T
2 FA56210302 4 HANDLE, STACKING KIT GO36
3 F0079 8 THREAD INS E RT 1/4-20 STEEL
4 SCR060 8 SCREW, 1/4-20 X 1 HEX CAP GR 5
5 WSH044 8 WASHER, 1/4 LOCK ZINC PLTD
6 TP0023 3.6667 ft.TAPE, 1 X 1/8 ADHESIVE CORK
7 FA56210702 *4CONTROL UNIT SUPP SPACER GO
8 N0298 *2DECAL, CAUTION DISCONNECT PWR
9 WB56210600 *1DOLLY BASE GO36 STACK KIT WELD