Bags and Gloves E-9220T User Manual

Gateway E-9220T Server

User Guide

Contents

1 Checking Out Your Gateway Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2 Setting Up Your Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Setting up the hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Starting your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Understanding the power-on self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Turning off your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Setting up the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Initial hardware settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3 Maintaining Your Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Caring for your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Cleaning your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Preparing for system recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Recording the BIOS configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

System administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Gateway Server Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Server security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Creating a DOS-bootable System Update Package ( Using Active Management Technology (

Using your System Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

AMT

) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

SUP

) CD . . . . . . . . . . . . . . . . . . . . . 21

4 Installing Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Preparing to install components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Selecting a place to work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Gathering the tools you need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Accessing the internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Opening the server case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Removing the bezel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Removing the processor air duct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installing the processor air duct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Installing the bezel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Closing the server case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

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Installing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Installing or replacing a fixed or removable-media drive . . . . . . . . . . . . . . . . . . . . . . . 39

Installing or replacing a hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Configuring your onboard RAID solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Configuring the onboard SATA RAID solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Memory online sparing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Installing PCI expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Replacing a power supply module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Replacing a fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

5 Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Opening the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Resetting the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Resetting BIOS passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Battery replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Modem (telephone dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Before calling Gateway Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

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A Server Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

System board specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Electronic specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Memory map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Interrupts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Additional specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

B BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

C Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

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iii

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Chapter 1

Checking Out Your Gateway Server

• Locating drives, ports, jacks, and controls

• Locating system board components

• Getting help

Chapter 1: Checking Out Your Gateway Server

Front

DVD/CD drive

5.25-inch drive bay

Additional

Power button/

Power in dicator

LED

Diskette drive

Additional

3.5-inch drive bay

USB ports

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Back

Cover release lever

Back

Power supply modules

Power connector

Power supply LEDs

Case cover thumbscrew

Power supply

module latch

Card retention bar

Power supply LEDs

Power connector

Power supply module latch

NIC (RJ-45)

USB ports

Serial port

Keyboard port

Mouse port

PCI slots (shown with EMI shields)

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Video port (on PCI card)

Chapter 1: Checking Out Your Gateway Server

Interior

5.25-inch

drive bays

3.5-inch

drive bays

Front fan

Processor

air duct

Internal

3.5-inch

drive bays

Power supply modules

Cover release latch

Memory slots

Battery

Back fan

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System board

Front fan

connector

Power

connector

J3F3 jumper

Diskette drive

connector

Power button

connector

Memory slots

Rear fan connector

CMOS Battery

NIC (RJ-45)

IDE connector USB connectors

SATA connectors

USB connectors

Serial port

Keyboard and mouse ports)

Main power connector

PCIe slot 1 - x1

PCIe slot 2 - x8

PCI slot 3 - 32-bit

PCIe slot 4 - x4

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PCI slot 5 - 32-bit

Chapter 1: Checking Out Your Gateway Server

Getting Help

In addition to your operating system’s documentation, you can use the following information resources to help you use your server.

Gateway Web site

Gateway provides a variety of information on its Web site to help you use your server.

Visit the Gateway Web site at support.gateway.com

■ Technical documentation and product guides

■ Technical tips and support

■ Updated hardware drivers

■ Order status

■ Frequently asked questions (FAQs)

for:

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Chapter 2

Setting Up Your Server

• Using your server safely

• Starting and turning off your server

• Restarting (rebooting) your server

• Setting up the operating system

Chapter 2: Setting Up Your Server

Setting up the hardware

To make sure that your working environment is safe:

■ Use a clean, dry, flat, stable surface for your server. Allow at least 6 inches at the

back of the server for cabling and air circulation.

■ Use the instructions on your server’s setup poster to set up your hardware.

■ Use an uninterruptible power supply (UPS) with surge protection for protection

from power outages and power spikes.

Warni ng

■ Avoid subjecting your server to extreme temperature changes. Do not expose your

Your server comes with a 3-wire AC power cords fitted with the correct plug style for your region. If these plugs do not match the connector on your UPS or wall outlet, do not attempt to modify the plugs in any way. Use a UPS or wall outlet that is appropriate for the supplied AC power cords.

server to direct sunlight, heating ducts, or other heat-generating objects. Damage caused by extreme temperatures is not covered by your warranty. As a general rule, your server is safest at temperatures that are comfortable for you.

■ Keep your server and magnetic media away from equipment that generates

magnetic fields, such as unshielded stereo speakers. Strong magnetic fields can erase data on both diskettes and hard drives. Even a telephone placed too close to the server may cause interference.

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Protecting from power source problems

Line conditioners, and uninterruptible power supplies can help protect your server against power source problems.

Line conditioners

A line conditioner protects your server from the small fluctuations in voltage from an electrical supply. Most servers can handle this variation, called line noise, without problems. However, some electrical sources include more line noise than normal. Line noise can also be a problem if your server is located near, or shares a circuit with, a device that causes electromagnetic interference, such as a television or a motor.

Some uninterruptible power supplies include simple line-conditioning capabilities.

Uninterruptible power supplies

Use an uninterruptible power supply (UPS) to protect your server from data loss during a total power failure. A UPS uses a battery to keep your server running temporarily during a power failure and lets you save your work and shut down your server. You cannot run your server for an extended period of time while using only the UPS. Be sure to use a UPS with surge protection. To buy a UPS, contact Gateway Customer Care, Gateway Sales, or visit accessories.gateway.com

“Telephone support” on page 86.

. For more information on contacting Customer Care, see

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Chapter 2: Setting Up Your Server

Starting your server

Before you start your server for the first time:

■ Make sure that the server and monitor are plugged into a power outlet or UPS and

that the UPS (if you are using one) is turned on.

■ Make sure that all cables are connected securely to the correct ports and jacks on

the back of the server.

Caution

When you connect peripheral devices to the server, make sure that your server and devices are turned off and the power cords are unplugged.

To start the server:

1 Press the power button.

Power

button/power

indicator LED

When the power indicator LED is...

It means...

Green The server is turned on.

Off The server is turned off.

Slowly blinking Low power state (S1 — S3)

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Starting your server

If nothing happens when you press the power button:

■ Make sure that the UPS, if you are using one, is connected securely to an

electrical outlet, turned on, and working correctly.

■ Make sure that the monitor is connected to the server, plugged into the power

outlet or UPS, and turned on. You may also need to adjust the monitor’s brightness and contrast controls.

2 The first time you turn on the server, any pre-installed operating system may begin

asking you for configuration settings. See your operating system’s documentation for instructions on configuring advanced settings for your specific network.

Selecting the boot device

To select which device your server boots from:

1 During server startup, press F10. The Boot menu opens. 2 Select the device you want to boot from. Common choices include:

■ Removable Dev. (Removable device)

■ ATAPI CDROM (CD or DVD drive)

■ Hard Drive

■ IBA GE NIC (Network boot)

Understanding the power-on self-test

When you turn on your server, the power-on self-test (POST) routine checks the server memory and components. If POST finds any problems, the server displays error messages. Write down any error messages that you see, then see “Error messages” on page 73 and

“Beep codes” on page 76 for troubleshooting information.

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Chapter 2: Setting Up Your Server

Turning off your server

Every time you turn off your server, first shut down the operating system. You may lose data if you do not follow the correct procedure.

To turn off the server:

1 See the operating system’s documentation or online help for instructions on shutting

down the operating system. Whenever possible, you should use the operating system’s shut down procedure instead of pressing the power button.

2 If your server did not turn off automatically, press the power button. If nothing

happens when you press the power button, press and hold it for five seconds and the server will turn off.

Warni ng

Caution

The power button on the server does not turn off server AC power. To remove AC power from the server, you must unplug both AC power cords from the wall outlet or power source. The power cords are considered the disconnect device to the main (AC) power.

If you routinely turn off your server (daily or weekly), do not unplug the server or use the On/Off switch on the UPS. Regularly cutting off all power to your server may cause the CMOS battery to fail prematurely.

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Setting up the operating system

If you ordered your server with the operating system already installed by Gateway, in most cases it is completely installed and the basic settings are already configured. The Windows Small Business Server operating system may require additional installation, depending on the version you ordered. See your operating system’s documentation for instructions on completing the installation or configuring advanced settings for your specific network.

If you are installing an operating system because it was not already installed by Gateway, see the appropriate installation guide for instructions.

Initial hardware settings

Your server comes from the manufacturer with the correct initial hardware settings to operate your server as configured. However, at some point you might want to change settings to reflect a tasking change, a change in security requirements, or the addition of new resources to your server.

General hardware settings, as well as the onboard RAID solution, can be changed by using the BIOS Setup utility. Add-in RAID solutions must be configured using the specific RAID console which accompanied that solution.

For information on the BIOS Setup utility, see “Using the BIOS Setup Utility” on page 65. For information on BIOS settings, see “BIOS Settings” on page 95. For information on the RAID BIOS Console utility, see “Configuring your onboard RAID solution” on page 42. For information on a specific RAID console for an add-in RAID solution, see the documentation on that hardware which accompanied your RAID solution.

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Chapter 2: Setting Up Your Server

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Chapter 3

Maintaining Your Server

• Caring for your server

• Preparing for system recovery

• System administration

• Using Active Management Technology

Chapter 3: Maintaining Your Server

Caring for your server

To extend the life of your server:

■ Be careful not to bump or drop your server.

■ When transporting your server, we recommend that you put it in the original

packaging materials.

■ Keep your server and magnetic media away from equipment that generates

magnetic fields.

■ Avoid subjecting your server to extreme temperatures. Do not expose your server

to heating ducts or other heat-generating objects. Damage caused by extreme temperatures is not covered by your warranty. As a general rule, your server is safest at temperatures that are comfortable for you.

■ Keep all liquids away from your server. When spilled onto server components,

almost any liquid can result in expensive repairs that are not covered under your warranty.

■ Avoid dusty or dirty work environments. Dust and dirt can clog the internal

mechanisms and can cause the server to overheat.

Cleaning your server

Keeping your server clean and the vents free from dust helps keep your server performing at its best. Your server cleaning kit could include:

■ A soft, lint-free cloth

■ Glass cleaner

■ An aerosol can of air with a narrow, straw-like extension

■ Isopropyl alcohol

■ Cotton swabs

■ A tape drive cleaning cartridge (if a tape drive is installed)

■ A CD or DVD drive cleaning kit

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Cleaning tips

■ Always turn off your server and other peripheral devices before cleaning any

components.

Caring for your server

Warni ng

■ Use a damp, lint-free cloth to clean your server and other parts of your server

When you shut down your server, the power turns off, but some electrical current still flows through your server. To avoid possible injury from electrical shock, unplug the power cords and all other cables connected to the server.

system. Do not use abrasive or solvent cleaners because they can damage the finish on components.

■ Keep the cooling vents free of dust. With your server turned off and unplugged,

brush the dust away from the vents with a damp cloth, but be careful not to drip any water into the vents.

Cleaning the keyboard

You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys.

If you spill liquid on the keyboard, turn off your server and turn the keyboard upside down to let the liquid drain. Let the keyboard dry completely before trying to use it again. If the keyboard does not work after it dries, you may need to replace it. Keyboard damage resulting from spilled liquids is not covered by your warranty.

Cleaning the screen

If your computer screen is a flat panel display, use only a damp, soft cloth to clean it. Never spray water directly onto the screen.

Caution

The flat panel display screens are made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners.

- OR -

If your computer screen is not a flat panel display, use a soft cloth dampened with glass cleaner to clean the screen. Never spray cleaner directly onto the screen.

Cleaning the tape drive

If you use a tape drive to back up your files, regular maintenance will lengthen the life of the drive. To maintain the drive’s reliability:

■ Clean the drive monthly with the cleaning cartridge included with the drive.

■ Remove the tape from the drive whenever the drive is not in use.

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Chapter 3: Maintaining Your Server

Preparing for system recovery

If your system files are corrupted, you may not be able to start the server from the hard drive. Startup diskettes are diskettes that let you start the server and attempt to fix the problem. See your operating system’s documentation or online help for instructions on creating startup diskettes.

Some operating systems also let you create an emergency repair diskette to back up critical operating system files. See your operating system’s documentation or online help for instructions on using an emergency repair diskette.

Recording the BIOS configuration

To help keep track of your custom changes to BIOS settings and to prepare for system recovery, you should record your BIOS configuration after you have your server set up and working.

To record your BIOS configuration:

1 Print the appendix for BIOS Settings in this guide. 2 Restart your server, then press F2 when the Gateway logo screen appears during

startup. The BIOS Setup utility opens.

3 Record the BIOS settings on your printout.

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System administration

Gateway Server Manager

Gateway Server Manager lets you manage multiple computers on a Windows network from a single window, then implement commands and policies across the network with a single action. With Gateway Server Manager, you can run system management tasks which are triggered by certain events or conditions.

Printed documentation comes with the Gateway Server Manager CD. You can find additional documentation in the program’s online help.

Server security

To prevent unauthorized use of the server, you can set BIOS startup passwords.

Using BIOS security passwords

Set up a supervisor password to prevent unauthorized access to the BIOS Setup utility. After you create a supervisor password, you can set up a user password to prevent unauthorized access to the server. You can:

■ Enter either password to finish starting the server.

■ Enter the supervisor password to access the BIOS Setup utility.

For information about resetting BIOS passwords, see “Resetting BIOS passwords” on

page 69.

To set the BIOS security passwords:

1 Restart your server, then press F2 when the Gateway logo screen appears during

startup. The BIOS Setup utility opens.

2 Select the Security menu.

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Chapter 3: Maintaining Your Server

3 Select the password to set according to the following table.

Option Description

Supervisor password To control access to system configuration, set a supervisor password.

Using a supervisor password lets you make changes to any setting in the BIOS.

Passwords can be cleared. To clear the passwords, see “Resetting

BIOS passwords” on page 69.

User password The supervisor password must be set up before a user password can

be set. To control access to the server, set a user password. The supervisor can set the level of access granted to the user password. The user password access levels are:

■

No Access. User cannot access the BIOS Setup utility.

■

Limited. User can change only the date and time.

■

View Only. User can see all settings, but cannot change them.

■

Full. User can change every setting except the supervisor password.

Passwords can be cleared. To clear the passwords, see “Resetting

BIOS passwords” on page 69.

4 Type the password and press ENTER, then type it again and press ENTER. 5 Save your changes and exit the BIOS Setup utility.

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Creating a DOS-bootable System Update Package (SUP) CD

Several utilities available on this server require that you boot the server to DOS. A DOS-bootable System Update Package (SUP) CD, containing the update files, provides a convenient way to accomplish this.

For this process, you will need:

■ A CD burner drive

■ CD burning software

■ A blank CD

To create a DOS-bootable SUP CD:

1 Put a blank CD into your CD burner. 2 Log on to your Internet connection. 3 Go to support.gateway.com. 4 Click Downloads, then Browse all downloads. 5 Select Servers for Step 1. 6 Select E-9220T for Step 2. 7 Select your operating system for Step 3. 8 Select BIOS downloads for Step 4.

9 Click Display results for Step 5. 10 Select the System Update Package file from the list of available files. 11 Click Download now, then select a convenient and easily found location for the file. 12 After the file downloads, find the .ISO file on your hard drive and double-click. Your

CD burner software will open.

Important

CD burning software must be installed on your system for this process to work.

13 Click to start writing to the CD. The CD created will be DOS-bootable and will contain

the latest updates for BIOS, CMOS, and so on.

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Chapter 3: Maintaining Your Server

Booting from the SUP CD:

1 Restart your server, then press F2 when the Gateway logo screen appears during

startup. The BIOS Setup utility opens.

2 Select the Boot menu, then press ENTER. The Boot menu opens. 3 Select the CD drive on the Boot menu, then press ENTER. The server will now boot

to the CD drive. If the CD drive is not detected, see “CD or DVD drive” on page 79.

4 Insert the bootable CD into the CD drive. 5 Exit the BIOS Setup utility and let the server continue to boot. 6 After the updates are completed, restart your server, then press F2 when the Gateway

logo screen appears during startup. The BIOS Setup utility opens.

7 Use the down arrow key to select the Boot menu, then press ENTER. The Boot menu

opens.

8 Select your normal boot drive from the list, then press ENTER. The server will now

boot normally.

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Using Active Management Technology (AMT)

Active Management Technology (AMT) provides the following:

■ OOB System Management—Allows remote management of platforms, regardless

of power on/off or OS state.

■ Remote Troubleshooting and Recovery—Significantly reduces desk-side visits,

increasing the efficiency of IT technical staff.

■ Proactive Alerting—Decreases downtime and minimizes time-to-repair.

■ Remote Hardware and Software Tracking—Eliminates manual inventory tracking

and human error, reducing asset accounting costs and increasing tracking accuracy.

■ Non-Volatile Storage—Survives power outages and system rebuilds.

■ Tamper-Resistant Agents—Prevent users from removing critical inventory,

remote-control, or virus-protection agents.

To enable Active Management Technology (AMT):

Important

The AMT network interface is disabled by default. If you do not perform the following steps, AMT will not be available on your local network.

1 Start your server, then press F2 to enter the BIOS Setup utility.

2 Click Advanced to go to the Advanced menu, then click Management Configuration.

3 Enable Enter AMT BX Setup, then save and exit the BIOS Setup utility. The next time

your server is rebooted, the AMT console will open.

To configure and access Active Management Technology (AMT):

1 Log in to the AMT console by entering the default password “admin”.

2 Select Option 3 – TCP/IP.

3 When you are asked if you want to “Disable Network Interface – Y/N,” select No.

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Chapter 3: Maintaining Your Server

4 When you are asked if you want the “DHCP Enabled – Y/N,” enter the response that

is appropriate to your situation.

If you enter

■ A Static IP Address for the AMT interface (Example: 10.225.200.101)

■ The Subnet Mask (Example: 255.255.255.0)

■ The Default Gateway (Example: 10.225.200.1)

■ The Preferred DNS Server (Example: 10.225.200.254)

■ The Alternate DNS Server (Example: 10.225.200.253)

■ The Domain Name (Example: irveng.local)

No, then enter:

5 Press ESC to exit, then select Yes to confirm. 6 From another computer on your local network, open your Web browser. 7 Type the IP Address of AMT Interface (the IP address you entered in Step 4, plus port

16992. (For example: http://10.225.200.101:16992). A login prompt will appear.

8 Enter the following at the login prompt:

■ Default Username – admin

■ Default Password – admin

You are now logged in to the AMT Interface on your server and the following screen opens.

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Using Active Management Technology (AMT)

From this initial screen you have access to the following information for the computer you are currently using:

■ System Information

■ Processor Information

■ Memory Information

■ Disk Information

■ Event Log

■ Remote

■ Network Configuration

You can also change Network Settings and manage User Accounts.

9 To exit the AMT Interface, press ESC, then press Y to confirm.

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Bags and Gloves E-9220T User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual