The Model 3700 data acquisition server provides owners and managers of commercial and industrial facilities with a costeffective means of gathering crucial information in a timely manner. To meet these requirements, the Model 3700 server
provides the installer with all the tools necessary to install and configure the hardware and software with a minimum of time
and investment.
Installation Checklist
A Model 3700 server installation has the following components:
Required Hardware
• Model 3700 server (required)
• Data connection (Ethernet or phone line)
• Ethernet Cat 5 standard or crossover cable (required for LAN or direct laptop-to-Model 3700 server connection) or
• Phone line and cord (required for modem connection)
Optional Hardware
• Analog sensors for temperature, humidity, and so on
• Pulse output transducers for measuring water, electricity, gas and so on from existing meters and sensors
• Additional Modbus RTU devices
Connection Methods
For LAN installations only:
• Ethernet 10/100 Mbit connection point (hub or switch)
• IP address and Netmask (check with server administrator)
• Gateway address (check with server administrator)
• DNS server address (check with server administrator)
• HTTP Proxy address (optional), may be required if the Model 3700 server is behind a firewall (check with server
administrator)
For dial-out installations only (Model 3700 server initiates a phone call to your ISP or modem server ):
• Phone line with dialtone; may be shared with other devices, such as a fax machine
• Phone cord for connection to phone server
• Dial-out access prefixes and long distance access code, if required (for instance, dial 9 for local line)
• ISP account or Modem Server phone number (check with ISP)
• DNS server address (check with ISP)
• Time to dial if phone line is shared; choose a time of day when other devices are not in use, such as 4 a.m.
• A regular telephone for line testing and diagnostics
For dial-in installations only (Model 3700 server receives/answers a phone call from your computer):
• Phone line with dialtone must NOT be shared with other devices (or use an appropriate line-sharing device)
• Phone cord for connection to phone server
• Telephone number for the phone line that the Model 3700 server will be attached to (so you can call the server)
• Make note of the Model 3700 server dial-in IP/Netmask for future use
• A regular telephone for line testing and diagnostics
Page 5 June 2016IND-UM-01923-EN-07
Hardware Overview
HARDWARE OVERVIEW
Specications
ProcessorArm9 embedded CPU, Arm7 I/O coprocessor
Operating ServerLinux
Flash Memory16 MB flash
Memory32 MB ram
LED8× input, 4 modem activity, Modbus TX/RX, power, server, I/O status
Console2 × 16 character LCD, two push-buttons
LANRJ45 10/100 Ethernet, full half duplex, auto polarity
Modem
ProtocolsModbus/RTU, Modbus/TCP, TCP/IP, PPP, HTTP/HTML, FTP, NTP, XML
Power Supply
Interval RecordingUser selectable 1…60 minutes; default 15 minute interval
Serial Port1RS-485 Modbus, supports up to 32 external devices (expandable)
Inputs18 flex-I/O inputs with multiple modes: voltage, current, resistance, pulse and status.
Voltage mode
Current mode
Resistance mode
Pulse mode
Outputs
Isolation
1
2
Environmental
Size8 × 9.25 × 2.5 in. (203 × 235 × 64 mm)
Mass5 lb (2.3 kg)
1
inputs are intended for low voltage class II outputs.
2
if the product is used in a manner not specified by the manufacture, the protection provided by the equipment may
24V DC, 1A, class 2 wall brick transformer
North America: 110…120V AC, 60 Hz, primary (standard, included)
CE/Europe: 100…240V AC, 50…60 Hz, primary, with interchangeable plug adapters (optional)
0…10V DC (min/max/average/instantaneous data)
Accuracy: ± 0.25% of full scale at 20° C
4…20 mA (min/max/average/instantaneous data)
Accuracy: ± 0.25% of full scale at 20°c
100 Ohms…100 k
Accuracy:
100 Ω…1 kΩ ±1% of 1 kΩ at 20° C
1k Ω…10k Ω ±1% of 10 kΩ at 20° C
10k Ω…47.5kΩ ±1% of 47.5 kΩ at 20° C
47.5 kΩ…100 kΩ ±1% of 100 kΩ at 20° C
100 kΩ…10 MΩ accuracy unrated
Intended for use with dry contact outputs (consumption/rate/runtime/status)
Standard and KYZ modes for form A and C relay outputs
Maximum rate: 10 Hz
Adjustable contact closure threshold: 100 Ω…10 kΩ
2 optically isolated outputs
Type: opto-fet, dry contacts.
Rating: 30V DC, 150 mA max.
The RJ45 Ethernet, RJ11 Modem, pulse outputs, and the primary side of the power adapter are electrically
isolated from the Model 3700 server main PCB board and inputs.
North America: Indoor, temperature 0…50° C, 0…95% humidity, non-condensing.
CE/Europe: Indoor, temperature 5… 40° C, 0…90% humidity, non-condensing.
Table 1: Specifications
Page 6 June 2016IND-UM-01923-EN-07
Hardware Overview
Figure 1: Electrical connections
Hardware Installation
1. Unpack materials: Remove all materials from shipping box and verify all required components are available.
2. Mount the Model 3700 server on the wall or other appropriate location.
3. Optional: Connect any analog or pulse output sensors you may have. For analog sensors, 0…10V or 4…20 mA sensor
types are allowed. The combined power consumption of all the analog sensors attached to the Model 3700 server must
not exceed 200 mA. If more current is required, use an external power supply. See Figure 2.
4. Optional: Connect the Modbus network loop. See Figure 1. Follow the manufacturer’s instructions for installing and
powering the Modbus devices. Verify that the Modbus address settings are unique for each device (for instance, no two
devices with the same address) and power up the device. Connect each device in the chain by “daisy-chaining” the devices
together. Observe positive (+) and negative (–) polarity on the Modbus devices.
OTE:NLow Voltage analog, pulse, and RS-485 wiring that enters electrical panels must have a minimum insulation rating
that exceeds the voltage inside the panel. In addition, other regulations may apply; consult the building codes in
your area prior to installation.
OTE:NSome Modbus devices do not use the same label notation as the Model 3700 server. Emon uses Low, High and Gnd in
place of –, + and S. To attach an Emon meter, use + to High, – to Low, and shield to Gnd.
Figure 2: Wiring diagram
OTE:NThe Model 3700 server internal I/O module (analog and pulse inputs) uses Modbus address 250 and shows up in the
Modbus device count as a single Modbus device. Additional A8923-4 I/O modules may be added to the Modbus loop,
as needed.
Page 7 June 2016IND-UM-01923-EN-07
Hardware Overview
Figure 3: Network loop
5. Power-up and diagnostics: Attach the power supply to the power input jack on the Model 3700, and plug the power brick
into a wall outlet. The power brick should be in a location that is accessible for connection and disconnection. After power
is applied, the green Alive LED in the upper right of the Model 3700 server comes on and the LCD display shows a series
of diagnostic screens ending with the following message on the LCD display (this boot sequence may require up to 20
seconds to complete):
Model 3700 server Ready
192.168.40.50
The message indicates that the Model 3700 server has loaded properly and is ready for configuration and connection to the
network and sensors. If, the power light does not come on or the LCD display does not cycle to the above screen, verify that
the power cord is plugged in. If, after cycling the power, the unit still does not power up (or if an error message appears in the
LCD display), contact technical support. After the Model 3700 server has been powered up for a minute, the green Alive LED
blinks once per second during normal operation.
LED NameDescription
Modbus TX/RXThe Modbus TX and RX LEDs blink to indicate data on the RS-485/Modbus loop. The RX LED blinks only when data is
received by the Model 3700.
Modem RTSThe modem is being monitored or operated by the Model 3700 server, off when the modem is idle. This LED will be
on when a dial-out call is in progress, or when dial-in is enabled and waiting for an inbound call.
Modem CDThe modem has a carrier connection to a remote server.
Modem TX/RXData is being sent or received on the modem.
AliveBlinks once per second while the server is operating correctly.
AlarmBlinks to indicate a problem.
Inputs 1-8In pulse or status mode, the LED is on when contacts are closed. In analog 4…20 mA and 0…10V mode, the LED
blinks quickly (2 Hz) to indicate an over-range alarm error. In 4…20 mA mode when the input current is less than
4 mA, or in resistance mode where the input resistance is above 10 Mohm, the LED blinks a pattern (blink, blink, off)
to indicate a broken wire alarm.
Ethernet Link/Act ON when connected to a hub or switch, OFF when not connected. Blinks when there is LAN traffic.
RS-485 RX/TXThe 485TX LED blinks once per second during normal operation. The RX LED blinks when external Modbus devices
communicate with the Model 3700 server.
RF TX / RF RXIf the A8812 has a built-in option with an on-board radio, the RF LEDs blink showing transmit and receive packets.
Table 2: LED descriptions
Page 8 June 2016IND-UM-01923-EN-07
Hardware Overview
6. Verify connected devices: To verify that the Modbus devices are installed and reporting correctly, use the Modbus status
utility on the Model 3700 server:
a. Press and release the Menu (top) button on the server. The LCD display shows:
[Main Menu]
TCP/IP Config
b. Press the Menu (top) button several more times until the LCD display shows:
[Main Menu]
Modbus Status
c. Press the Select (bottom) button on the server. The server begins the diagnosis of the Modbus loop. After the check is
completed, the LCD display shows:
X devices OK
X fail, X new
d. Verify that the number of devices located by the server (the total of OK, Fail and New) matches the number of devices
actually installed and connected. For a first-time installation, all devices appear as New. The server's Internal I/O (pulse
and analog inputs) appear as one device in this list.
OTE:NA device is the Modbus-connected device, not necessarily the sensor. For example, an A8923-4 I/O module with
4 sensors connected is only one Modbus device, not four. For further information on the LCD console, see "LCD
Console" on page 30.
The server completes a background scan for new Modbus devices every 2…5 minutes. Increasing the RS-485 Modbus timeout
may increase the time required to detect new devices. If the Modbus devices are connected after the server is booted up, the
devices may not appear on the screen for several minutes. In the worst case, allow up to 5 minutes for the server to locate all
the connected devices.
e. When all devices are reporting properly, connect the server to the network or phone line for remote reporting
and configuration.
Page 9 June 2016IND-UM-01923-EN-07
Basic Network Conguration
BASIC NETWORK CONFIGURATION
Determine the IP Addressing Needs
The IP address of the Model 3700 server can be implemented three ways. Check with the network administrator to determine
which method applies. For phone installations, use Direct Connection to Laptop to allow initial configuration.
• A Static IP Address is a fixed IP address assigned by a network administrator and hard-coded into the server.
• A Dynamic Host Configuration Protocol (DHCP)Address is a process that dynamically assigns an IP address to the
Model 3700 server when it is connected to the network from a host DHCP server.
• A Direct Connection to Laptop is a connection between the server and a single temporary computer, such as a laptop.
The primary connection is dial-in or dial-out by modem.
Obtain the following information from your network administrator: The addresses are in the form of “###.###.###.###”), where
“#” refers to the numbers 0…9.
Static IP AddressDHCPDirect Connection to Laptop
IP address: ___.___.___.___ P address: (dhcp assigned)IP Address: 192.168.40.50
Netmask: ___.___.___.___ Netmask: (dhcp assigned)Netmask: 255.255.255.0
Gateway: ___.___.___.___ Gateway: (dhcp assigned)Gateway: 192.168.40.1
DNS server : ___.___.___.___ DNS server : (dhcp assigned)DNS: 198.107.56.37
DNS server : ___.___.___.___ HTTP Proxy _____________HTTP Proxy: [blank]
HTTP Proxy _____________proxy server port: ______
proxy server port: ______ (factory default settings)
Table 3: Network address worksheet
Congure the IP Address
Configure the IP address as selected from the table above. For Direct Connection to a Laptop, the address settings above are
set as the factory default. You may be able to skip to "Laptop/Computer Setup" on page 12 if the factory default settings
are present.
1. To begin conguration, press and hold the Menu (top) button on the server until the start screen displays:
Model 3700 Server Ready
192.168.40.50
2. To change the IP address to the static address assigned by the network administrator:
a. Press the Menu (top) button once to get to the TCP/IP Config menu:
[Main Menu]
TCP/IP Config
b. Press the Select (bottom) button twice to select the TCP/IP Config menu:
[TCP/IP Config]
IP Address
c. Press the Select button again to select the IP Address menu. The cursor on the display be blinks on the first number in
the IP address on the second line.
[IP Address]
192.168.40.50
d. To change the number, press the Menu (top) button. The display cycles through the digits 0…9 and the period ( . ).
When the correct digit displays, press the Select (lower) button to advance to the next digit and repeat the process
until all the digits are correct.
e. When the IP address on the server matches the assigned IP address, press the Select (bottom) button once more to
return to the main TCP/IP Config menu.
Page 10 June 2016IND-UM-01923-EN-07
Basic Network Conguration
3. Using the same technique, set the Netmask, Gateway, and DNS Server(s) addresses as noted in Table 3 on page 10. The
only change is that after step 2b, press the Menu (top) button multiple times to see the Netmask, Gateway, and DNS
Server(s) setup menu, then press the Select (bottom) button to set the option.
OTE:NIf DHCP Configuration is selected, the IP, Netmask, Gateway, and DNS Server(s) addresses are automatically obtained.
automatically. Simply select Enable DHCP from the first TCP/IP configuration menu.
4. After setting the address information, reboot the server:
a. Select the Previous Menu option after step 2b. A message says that the Model 3700 server must be rebooted for the
changes to take effect.
b. Press the Select (bottom) button to reboot the server.
When the server has rebooted, the new IP address displays on the console. If DHCP addressing was specified, the
server-assigned address displays.
OTE:NIf DHCP is unable to obtain an IP address, the Model 3700 server uses the fallback address of 192.168.0.100.
Page 11 June 2016IND-UM-01923-EN-07
Laptop/Computer Setup
LAPTOP/COMPUTER SETUP
To configure the Model 3700 server, you need a computer or laptop with an Ethernet connection (on the LAN or by direct
connection) and a Web browser.
OTE:NIf your building already has an existing LAN that the Model 3700 server is attached to, you can use an existing
computer on that LAN. Check with your network administrator for details. If this option is available, use a LAN
connected computer and skip to the Model 3700 server Administration Overview section on the next page.
LAN
EthernetEthernet
Laptop
Figure 4: LAN connectionFigure 5: Direct connection
Model 3700
Server
Ethernet Crossover Cable
Laptop
Model 3700
Server
1. Attach the laptop to the Model 3700 server or to the LAN. The server automatically detects whether a direct or crossover
cable is required, and reverses polarity accordingly. This feature allows you to use either a straight cable or a crossover
LAN cable interchangeably. If the laptop is to be attached to an existing LAN, obtain a static IP address (or use DHCP
addressing) from the network administrator.
2. Congure the laptop IP address using the following steps.
OTE:NOnly Windows® XP is detailed below, however you can use any OS/Browser you wish. Details on network setup for
non-windows operating servers is beyond the scope of this document.
a. From the Windows Start menu, select Settings > Network Connections. Double-click the Local Area Network
connection icon in the network folder, then click Properties.
Figure 6: Internet protocol properties
Static IP AddressDHCPDirect Connection to Laptop
Specify an IP address Obtain an IP address automaticallyIP Address: 192.168.40.1
IP address: ___.___.___.___ (All other required settings are Netmask: 255.255.255.0
Netmask: ___.___.___.___ assigned by the DHCP server )(Model 3700 server factory default settings)
Table 4: Laptop address worksheet
Page 12 June 2016IND-UM-01923-EN-07
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