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DSL905E Series
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Version 1.1
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Safety Guidelines
1. Product warranty does not apply to damage caused by lightning, power surges or wrong
voltage usage.
2. This product is for use only in UL Listed computers.
Adhere to the following safety guidelines when using your unit to reduce the risk of fire,
electric shock and injury.
Understand all instructions in the manual. Follow all instruction labels found on the
!
unit.
Except for the power adapter supplied, the unit should not be connected to other
!
adapters/power supplies.
Never spill liquid of any kind on the unit.
!
Do not place the unit on an unstable stand or table. The unit may drop and become
!
damaged.
Do not expose the unit to direct sunlight.
!
Do not put any hot devices close to the unit as it may degrade or cause damage to
!
it.
Do not put any heavy object on top of the unit
!
Do not use liquid cleaners or aerosol cleaners. Use a soft, dry cloth for cleaning.
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Contents
Safety Guidelines ........................................................................... 2
Introducing DSL905E ...................................................................5
1
1.1 Documentation ............................................................................... 6
1.2 Minimum System Requirements ....................................................... 7
1.3 Network Connections ...................................................................... 7
1.3.1 Single PC Configuration .................................................. 7
1.3.2 More than 1 PC Connections ........................................... 7
Before You Begin ..........................................................................8
2
2.1 Package......................................................................................... 8
2.2 Overview for DSL905E .................................................................... 9
2.2.1 Front View ..................................................................... 9
2.2.2 Rear View ...................................................................... 10
Connecting DSL905E ................................................................... 11
3
3.1 Connecting DSL905E(R1M) and DSL905E(R2M) .............................. 12
3.2 Connecting DSL905E(R1) and DSL905E(R2) .................................... 13
3.3 Verifying the Setup Connections ....................................................... 14
Configuring Your Ethernet Card ...................................................15
4
Running DSLTEST ......................................................................17
5
Frequently Asked Questions ......................................................... 19
A
Troubleshooting Guide .................................................................23
B
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Chapter1
Introducing DSL905E
This section gives a brief introduction of DSL905E features and its
Congratulations on your purchase of DSL905E !
ADSL, which stands for Asymmetric Digital Subscriber Line, is the latest communication
technology that offers faster and uninterrupted Internet access.
DSL905E is an embedded solution that is OS independent. It can be connected to any
computer with an Ethernet card or to a Hub/Switch. It has an Ethernet connection that
allows direct interface to any existing IEEE 802.3 LAN network, providing instant broadband
Internet access to LAN networks with minimum hassle.
To ensure the broadest customer reach, DSL905E features multiple data encapsulation
formats for DSL transport over ATM PVCs, including the widely supported ADSL protocols
RFC 1483 (MPoA), RFC 1577 (IPoA) and RFC 2364 (PPPoA).
It supports multimode - fully compliant with ANSI T1.143 Issue 2, ITU-T G.992.1 (G.dmt)
and G.992.2 (G.Lite) featuring Discrete Multi-tone (DMT) line encoding used by major ADSL
manufacturers, further guarantees interoperability with network providers worldwide.
specifications.
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1.1 Documentation
DSL905E Series User Manual (READ THIS MANUAL FIRST!)
This user manual is a printed guide that comes with your ADSL package. Please refer to
this manual for setting up and connecting your router. It also contains the sections on
Frequently Asked Questions and Troubleshooting Guide.
DSL Router Commander Software Manual
1
The software manual is a softcopy guide that contains information on DSL Router Commander,
a User Interface (UI) that provides a simple way of configuring your router. A Glossar y
section is also included to describe the terms used in the manual.
For queries or problems encountered, you may refer to the Frequently Asked Questions and
Troubleshooting Guide found in the User Manual.
DSL905E Series Technical Manual
1
The technical manual is a softcopy guide that contains console commands and advanced
router configurations that are mostly intended for experienced users.
For queries or problems encountered, you may refer to the Frequently Asked Questions and
Troubleshooting Guide found in the User Manual.
ATMOS Console Commands Reference Manual
1
The reference manual is a softcopy guide that contains the details of console commands and
its functions. For any advance configurations, you may refer to it for their descriptions.
1 These manuals are found on your DSL905E Series CD-ROM that comes with your ADSL package.
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1.2 Minimum System Requirements
Pentium® MMX 233MHz (or above) with Ethernet card (installed with TCP/IP Protocol)
A Serial Port (DSUB-9)
A CD-ROM Drive
For Single PC Connection
- Cross UTP CAT-5 Ethernet cable (direct connection to DSL905E's 10 Base-T Jack)
For more than 1 PC connections
Expand using Ethernet Hub or Switch
- To connect to the MDI port of your Ethernet Hub/Switch, please use Cross UTP
CAT-5 Ethernet cable.
- To connect to the MDIX port of your Ethernet Hub/Switch, please use Straight UTP
CAT-5 Ethernet cable.
1.3 Network Connections
1.3.1 Single PC Configuration
DSL905E
1.3.2 More than 1 PC Connections
ADSL
DSL905E
Ethernet
PC with Ethernet Card
multiple PCs with
Ethernet Cards
Hub/Switch
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Chapter2
Before You Begin
This chapter contains information that you need to know before setting up
DSL905E. It is important that you go through them.
2.1 Package
Ensure that you have the following items in your router package. For any missing items,
please contact your dealer immediately.
DSL905E
Power adapter (DC 5V)
2 The Micro-Filter can be purchased separately from your dealer. Not requir ed for DSL905E(R1) and
DSL905E(R2).
3 The telephone extension cable used for this router is a UL Listed Communication Circuit Accessory,
minimum 26AWG.
8
DSL905E Series
CD-ROM
Power cable
Straight CAT-5 UTP
Ethernet cable (RJ-45)
DSL905E Series
User Manual
Micro-Filter (optional)
Telephone cable (RJ-11)
2
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2.2 Overview for DSL905E
2.2.1 Front View
¬
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®
±
°
¯
¬ Power LED
Lights up when Power switch (at the rear) is pressed ON.
Ethernet Link
Lights up when the Ethernet cable is connected from your router to the Ethernet Card.
® Ethernet ACT
Ethernet Activity: Lights up when the Ethernet is transmitting/receiving data.
¯ ADSL Receive LED
Lights up when the ADSL Line is receiving data.
° ADSL Transmit LED
Lights up when the ADSL Line is transmitting data.
± ADSL Link LED
Lights up when the telephone cable is connected from your router to the telephone
wall socket.
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2.2.2 Rear View
®
¬
¬ TEL
Telephone jack (RJ-11) to connect to the Telephone Handset.
±
°
¯
LINE
Telephone jack (RJ-11) to connect to the telephone wall socket (ADSL Line).
® CONSOLE
9-pin serial port for local network management.
¯ 10 BASE-T
10 Base-T Ethernet jack (RJ-45) to connect to your Ethernet card or Hub/Switch.
° DC5V
To connect to the Power Adapter that comes with your package.
± Switch
To power on or off the router.
O - indicates OFF position
I - indicates ON position
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Chapter3
Connecting DSL905E
This chapter contains information on the hardware setup of DSL905E.
Power off your computer or/and any connected devices before connecting
your router !
Please note the Ethernet cable types that are to be used for connections.
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3.1 Connecting DSL905E(R1M) and DSL905E(R2M)
Mains Supply
DC IN
DSL905E
Micro-Filter
ETHERNET
LINE
TEL
Power adapter
5
Telephone cable
(RJ-11)
6
Ethernet cable (RJ-45)
7
Rear view of a PC
Ethernet Card
Telephone set
Telephone
Wall socket
(ADSL Line)
4
OR
A Hub/Switch
Carry out your connections as illustrated above.
For single PC connection, connect your Ethernet cable from your router to the Ethernet card
on a PC.
For multiple PCs connections, connect your Ethernet cable from your router to a Hub/
Switch. You may then connect your PCs (with Ethernet cards installed) to the Hub/Switch.
The number of PCs supported is dependent on the number of ports available in your Hub/
Switch.
Please proceed to the next section to verify the connections.
4 This optional connection provides easy access to your Telephone set while working near your router.
5 The Micro-Filter is not required if you are not connecting to a Telephone set. For details of the
Micro-Filter usage, you may refer to the Frequently Asked Questions, 'Do I need to use Micro-Filter
when using ADSL ?'.
6 Power off your Power Adaptor when the unit is not in use.
7 To connect direct to an
To connect to the
If not, you may connect to the
Ethernet cable.
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Ethernet card, please use a Cross CAT-5 UTP Ethernet cable.
MDI port of your Hub/Switch, please use Cross CAT-5 UTP Ethernet cable.
MDIX port of your Hub/Switch using a Straight CAT-5 UTP
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3.2 Connecting DSL905E(R1) and DSL905E(R2)
Mains Supply
DC IN
DSL905E
ETHERNET
LINE
TEL
Power adapter
Telephone cable
(RJ-11)
6
Ethernet cable (RJ-45)
7
Rear view of a PC
Telephone set
4
Telephone
Wall socket
(ADSL Line)
OR
A Hub/Switch
Ethernet Card
Carry out your connections as illustrated above.
For single PC connection, connect your Ethernet cable from your router to the Ethernet card
on a PC.
For multiple PCs connections, connect your Ethernet cable from your router to a Hub/
Switch. You may then connect your PCs (with Ethernet cards installed) to the Hub/Switch.
The number of PCs supported is dependent on the number of ports available in your Hub/
Switch.
Please proceed to the next section to verify the connections.
4 This optional connection provides easy access to your Telephone set while working near your router.
6 Power off your Power Adaptor when the unit is not in use.
7 To connect direct to an
To connect to the
If not, you may connect to the
Ethernet cable.
Ethernet card, please use a Cross CAT-5 UTP Ethernet cable.
MDI port of your Hub/Switch, please use Cross CAT-5 UTP Ethernet cable.
MDIX port of your Hub/Switch using a Straight CAT-5 UTP
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3.3 Verifying the Setup Connections
This is to verify the connections you have carried out on your router. Verifications are based
on the activity of the corresponding LED.
i) Power on the Mains Supply and the Power Switch of your router.
ADSL Link LED
You should see this LED blinks at the initial stage.
When the ADSL link is established, the LED will
remain lit up.
Ethernet Link LED
You should see this LED lights up.
Power LED
You should see this LED lights up.
If the LED(s) does not light up, check that:
a) the Mains Supply is powered on and the Power switch on DSL905E is at I
position.
b) the connections are carried out as illustrated in Chapter 3 - Connecting
DSL905E.
ii) If you have connected a Telephone set to your router, pick up the handset of the
Telephone. You should hear the normal dial-tone.
If you do not hear the normal dial-tone of a telephone, check that your telephone cable
connection is connected as illustrated in Chapter 3 - Connecting DSL905E. If your
connection is correct, it may be due to a faulty phone cable that you are using.
Replace the phone cable.
Upon successful verifications, proceed to the next chapter to configure your Ethernet Card.
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Chapter4
Configuring Your
Ethernet Card
You need to configure the Ethernet Card on your PC in order to run DSL
Router Commander
1. The screen shots and screens information illustrated in this manual serve
only as a guide. The exact information you see on your system may
vary, depending on your system configurations. For any dissimilarities,
follow closely to the instructions as prompted on your PC screen.
2. All IP addresses and Subnet Mask indicated in this manual serve only
as examples for your better understanding. You are required to replace
these values with those given by your ISP / System Administrator.
8 DSL Router Commander is a user-friendly software that allows you to set, view and modify your
router configurations. For details, you may refer to the DSL Router Commander Software Manual.
8
from your PC.
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i) Ensure that your router is powered on.
ii) From your Windows desktop, right-click on the Network Neighborhood icon. Select
Properties.
iii) From the Configuration tab, select TCP/
IP-> 3Com EtherLink III ISA [3C509b-
TPO] in PnP mode
9
and click
Properties.
(If you do not see a TCP/IP networking protocol, re-
install your Ethernet card.)
iv) Select the IP Address tab.
Select the option 'Specify an IP
address'.
Enter the IP Address and
Subnet Mask as given by your
System Administrator. Click
OK to save the settings.
When prompted to restart, click Yes.
You may now proceed to the next chapter to run the DSLTEST for verifying the setups and
links.
9 This guide uses 3Com EtherLink III ISA Ethernet Card as an example. Select the Ethernet Card
that is listed in your system.
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Chapter5
Running DSLTEST
DSLTEST will check both the Ethernet Card configuration and the ADSL
If the first test failed, the next test will be skipped. Proceed to fix the
problem first before running DSLTEST again.
i) From your DSL905E Series CD-ROM, navigate to \Tools\DSLTEST. Double-click on
the file DSLTEST.exe.
(It is highly recommended that you copy the entire Tools directory to your harddisk. This allows
easy access to the utility.)
You may do selective tests by clicking
the box next to the corresponding test
names. A tick in the box means that
the particular test will be performed.
The Line Test is optional.
Please check with your
ISP if they support this
feature.
Ethernet Interface Test:
This is to test whether the driver for your Ethernet Card is installed successfully.
line connection.
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Modem Test:
This is to test the physical ADSL line connection, that is the telephone cable
connection between your router and your Telephone Wall Socket. At the same time,
it will check the connection rate of your router, whether does it fall below the
performance level.
Line Test (optional):
This test is optional. You need to check with your ISP if they support this feature.
This is to test the link between your router and your ISP backend equipments.
ii) Ensure that you have powered on your router and click Test. At the following prompt,
click OK to proceed.
(Please refer to the
Troubleshooting Guide
should your Modem Test
and Line Test fail.)
See the following table for the possible test results.
Result Description
PASS T he test is succe ssf ul.
FAIL
SKIP The test is not carried out as the previous test has failed.
You will be prompted on the error. Click OK, fix the error and
click Test again.
(Error messages will be prompted to highlight the area of the failure, if any. Please
refer to the Troubleshooting Guide for details on the error messages.)
To enable DSLTEST log file, you must first copy the entire Tools directory from
the DSL905E Series CD-ROM to your harddisk. From T ools\DSLTEST directory,
double-click DSLTEST .exe.
Click the DSLTEST icon (at the top-left corner) of the DSL Test dialog box. Select
Settings. Click on the square box besides Enabling Logging to create a log file.
At LogFile text box, enter the path of your log file where you want it to be saved.
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AppendixA
Frequently Asked
Questions
This section provides answers to the commonly asked questions
Why is Asymmetric Digital Subscriber Line (ADSL) called Asymmetric ?
It is called asymmetric because more bandwidth is reserved for receiving data
than for sending data. This is useful because many users of the Internet receive
much more data than they send.
What are the benefits of ADSL over analog modems ?
Besides the high-speed advantage, ADSL connection is always on. There is no
longer a need to log on and off, no more busy signals and no more waiting for the
connection to established - it is always there. On top of these, you can use the
phone even when the data connection is on. You do not need to switch between
surfing the Net and talking over the phone.
Will my router constantly connect near the maximum speed ?
At ADSL speeds, the limitations depend on the performance or load of the Internet
Service Provider that you are trying to reach, as well as the line condition specific
to your location.
on your router.
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Can I use my router during thunderstorm ?
ADSL routers can be damaged by thunderstorms. Our product warranty does not
apply to damage caused by lightning. If your area is frequent in thunderstorms,
you are advised to use a surge protector. Certain surge protectors have been
reported to reduce download speed, so you are advised to test your speed before
and after installation to make sure that it adds no problems to your line.
Do I need to install additional telephone lines in order to use ADSL?
No, you do not need to do so. ADSL and standard voice telephones operate at a
different set of frequencies. The difference in frequencies allows both IP (Internet)
traffic and voice traffic to co-exist on a same physical phone line.
Will my old PC be fast enough for ADSL?
Yes. But if you start to use the ADSL line to view video-on-demand or other
memory and processor hungry functions, you may well decide that your PC is too
slow. However, there are still many interesting sites that can be seen and used by
slower PCs.
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How can I send/receive fax as well as surfing the Internet at the same time ?
To send/receive fax, you may connect your fax machine to the TEL jack of your
router (same as the way you connect to the telephone set as illustrated in Chapter
3 - Connecting DSL905E).
Do I need to use Micro-Filter when using ADSL ?
For DSL905E(R1M) and DSL905E(R2M), Micro-Filter is required if you are sharing
your DSL line with your telephone. The Micro-Filter will eliminate noise on the
telephone line to ensure the best possible networked phone performance. If the
DSL uses a different line and not sharing with your telephone, then a Micro-Filter
will not be necessary.
For DSL905E(R1) and DSL905E(R2), there is already a built-in Micro-Filter at
the TEL jack of your router. Thus, no Micro-Filter is required between your Telephone
set and your router. However, if you are sharing the ADSL line with other telephone
line extensions, you will need to have a Micro-Filter connected between the other
telephone set and the telephone wall socket connecting to it.
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How do I verify the link between my Ethernet Card and router ?
To ensure that the communication link between your Ethernet Card and router has
been established, you may run the DSLTEST as described in Chapter 5 - Running
DSLTEST. A PASS at the Ethernet Interface Test will mean that the link between
your Ethernet Card and router has been established.
Alternatively, you may ping to your router to verify the link. Carry out the steps as
follow:
i) From your Windows taskbar, click Start > Run.
ii) In the text box, enter ping 192.168.1.1 -t and click OK.
(The factory default IP Address for
DSL905E is set at 192.168.1.1.
Replace this address with the one
assigned by your System
Administrator, if necessary. This
IP address should be in the same
subnet as your router's IP
address.)
iii) You should see strings of text similar to the listings shown below.
Close the window.
(If you see 'Request timed out' listing, it means that the link between your Ethernet
Card and your router has not been established. Refer to Appendix B -
Troubleshooting Guide, 'I get 'Request timed out' response when I ping to my
router'.)
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I have already configured my router to my desired network configuration. But how
do I know if the link between my router and the Internet has been established ?
i) From your Windows taskbar, click Start > Run.
ii) Ping to any http address, example, www.yahoo.com as illustrated below:
iii) If the link between your router and the Internet has been established, you will
see strings of text similar to the listings shown below.
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Close the window.
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AppendixB
Troubleshooting Guide
This section provides a step-by-step solutions to problems that
you may encounter when setting up or using your router.
I am not getting any connection. My router's Power LED lights up, but the ADSL
Link LED keeps blinking instead of remaining lit up.
Power off your router and check the following:
i) Ensure that the Power adapter is tightly fitted into the DC IN of your router.
ii) Check that the Telephone cable (RJ-11) is connected to LINE jack on your
router and not to the TEL jack.
iii) Power on your router.
If the problem still persist, please check with your Internet Service Provider.
I am getting poor ADSL speed performance from my router.
i) Ensure that the ADSL line is at least 10 cm away from the Power adapter.
(see the following page for illustration.)
ii) Place your router away from devices or appliances such as monitors, exposed
computer systems (with chassis covers removed) or another router which exhibit
magnetic fields that may cause interferences to your router line.
iii) Ensure that Micro-Filters are used for phone sockets that are sharing the same
ADSL line.
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If your router speed or performance is still unsatisfactory, please contact your
Internet Service Provider.
Rear view of
DSL905E
The Mains Supply
Power adapter
be greater than 10 cm
Telephone cable
(RJ-11) - ADSL Line
Telephone wall
socket
Figure B-1. Distance between DSL905E and Power adapter
I get 'Request timed out' response when I ping to my router.
Check that you have entered the correct IP Address for your Ethernet Card as
specified by your System Administrator (see Chapter 4 - Setting Up Your Ethernet
Card). It should be in the same subnet as your router's IP address.
Restart your system for the IP Address to take effect and try to ping again.
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I am prompted with the error message 'Network adapter not found' when running
the DSLTEST.
Your Network Card could be faulty. Click OK. Replace your Network Card and try
running the DSLTEST again.
I am prompted with the error message 'The IP setting is wrong. Please refer to
user manual on "Configuring Your Ethernet Card" when running the DSLTEST.
Click OK. Check that you have entered the correct IP Address for your Ethernet
Card as specified by your System Administrator (see Chapter 4 - Configuring Your
Ethernet Card). It should be in the same subnet as your router.
Restart your system for the IP Address to take effect. Try running the DSLTEST
again.
I am prompted with the following error message when running the DSLTEST.
Follow the error message instructions. Ensure that you have used the correct
Ethernet cable for the connection between your router and Ethernet Card (see
Chapter 3 - Connecting DSL905E) and click OK. Run your DSLTEST again.
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I am prompted with the following error message when running the DSLTEST.
Click OK. Make sure that you have connected the telephone cable (RJ-11) from
the LINE jack, and not the TEL jack on your router to your telephone wall socket.
Try running the DSLTEST again. If it still fails, it could be that you are having a
faulty phone cable. Replace the phone cable and try again.
I am prompted with software not compatible error message when running
DSLTEST.
This error message is prompted when system detects that your DSLTEST is not
compatible with your router firmware version. Please contact your dealer.
26
The following error message was prompted when I tried to log in to DSL Router
Commander.
This happens when system is not able to detect a link between your Ethernet card
and your router. Go through the listed possible errors at the above prompt before
logging in again. (For point 3, you may refer to Chapter 4 - Configuring Your
Ethernet Card to verify the IP address of your Ethernet Card.)
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My Modem Test fails when I run the DSLTEST.
Check that your ADSL line is connected properly as illustrated in Chapter 3 -
Connecting DSL905E. If your Modem Test still fail, carry out the following steps:
Click on the DSLTEST icon (at the top-left corner) of the DSL Test dialog box.
Select Settings.
From the DSL Settings
dialog box, click
Calibrate.
The Upstream and
DownStream values
(default listed in the
dialog box is 96kbps)
should not be lower
than 96kbps. Else,
contact your ISP
immediately.
My Line Test fails when I run the DSLTEST.
Carry out the following steps:
Click on the DSLTEST icon (at the top-left corner) of the DSL Test dialog box.
From the menu, select Settings .
Check with your ISP
the correct PVC values
and overwrite
accordingly.
Ensure that the PVC
values at your DSL
Router Commander
corresponds to the
same PVC values
given by your ISP.
Click OK and run your
DSLTEST again.
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I am prompted with 'Bad configuration file, please review' error message after
entering
configuring your DHCP. See the section on Configuring DHCP Server on your
Technical Manual.)
The error message is prompted when system detected some errors in commands
that you have entered. To review the commands, type
listing is as shown.
config confirm
command. (You may experience this when you are
config
. An example of the
28
Go through the commands to locate the error(s).
To correct the error(s), you may type either
command line or
config flush
to remove ALL entered command lines. Re-enter the
config delete
correct commands.
Complete the configuration settings with
.
reset
© Copyright June2001. All Rights Reserved.
P/N: 040-512452-111
to remove the last entered
home, config save
and
dhcpserver
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