This section gives a brief introduction of DSL TURBO 900 features
and its specifications.
1.11.1
1.1
1.11.1
Congratulations on your purchase of DSL TURBO 900 package!Congratulations on your purchase of DSL TURBO 900 package!
Congratulations on your purchase of DSL TURBO 900 package!
Congratulations on your purchase of DSL TURBO 900 package!Congratulations on your purchase of DSL TURBO 900 package!
DSL TURBO 900 package comes with a NC1100 10base-T Network Interface Card
(NC1100 NetCard) and a DSL TURBO 900 ADSL Bridge Modem (DSL TURBO 900).
NC1100 NetCard is a 10base-T PCI Network Card, offering 32-bit data path that
highly improves data transfer rate. The support of the full duplex function allows
simultaneous transmission and reception on the twisted-pair link to a full duplex
Ethernet switching hub. This feature not only increases the channel bandwidth
from 10 to 20 Mbps, but also avoids degrading performance due to channel
contention characteristic of the Ethernet Media Access Control CSMA/CD protocol.
DSL TURBO 900 uses the latest communication technology, ADSL (Asymmetric
Digital Subscriber Line) that offers faster and uninterrupted Internet access. It allows
use of real-time, interactive multimedia and broadcast-quality for services such as
video-on-demand, collaborative computing and distance learning.
DSL TURBO 900 is capable of data rate in both Full-Rate and G.Lite, with
transmission at up to 8 Mbps downstream, 640 Kbps upstreamtransmission at up to 8 Mbps downstream, 640 Kbps upstream
transmission at up to 8 Mbps downstream, 640 Kbps upstream
transmission at up to 8 Mbps downstream, 640 Kbps upstreamtransmission at up to 8 Mbps downstream, 640 Kbps upstream
transmission at up to 1.5 Mbps downstream, 512 Kbps upstreamtransmission at up to 1.5 Mbps downstream, 512 Kbps upstream
transmission at up to 1.5 Mbps downstream, 512 Kbps upstream
transmission at up to 1.5 Mbps downstream, 512 Kbps upstreamtransmission at up to 1.5 Mbps downstream, 512 Kbps upstream
include the following:
OverviewOverview
Overview
OverviewOverview
FF
ull Rull R
F
ull R
FF
ull Rull R
11
1
11
GG
G
GG
.Lite.Lite
.Lite
.Lite.Lite
and
11
1
11
. Major features
ateate
ate
ateate
1
The actual downstream and upstream rates will depend on the service package offered by your
ADSL Service Provider.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
5
Page 6
1. Introducing DSL TURBO 900 Package
ADSL PADSL P
ADSL P
ADSL PADSL P
rotocols Supportrotocols Support
rotocols Support
rotocols Supportrotocols Support
To ensure the broadest customer reach, DSL TURBO 900 features multiple data
encapsulation formats for DSL transport over ATM PVCs, including the widely
supported ADSL protocol
RFC 1483 (Ethernet Over ARFC 1483 (Ethernet Over A
RFC 1483 (Ethernet Over A
RFC 1483 (Ethernet Over ARFC 1483 (Ethernet Over A
TM)TM)
TM).
TM)TM)
Multimode ADSL support: ANSI T1.143 Issue 2, ITU-T G.992.1 (G.dmt) and
G.992.2 (G.Lite). DSL TURBO 900 uses discrete Multi-tone (DMT) line encoding
scheme which is also used by major ADSL equipment manufacturers, thus further
guarantees interoperability with network service providers worldwide.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
6
Page 7
1. Introducing DSL TURBO 900 Package
1.21.2
1.2
1.21.2
1.2.11.2.1
1.2.1
1.2.11.2.1
DSL TURBO 900 FeaturesDSL TURBO 900 Features
DSL TURBO 900 Features
DSL TURBO 900 FeaturesDSL TURBO 900 Features
Front ViewFront View
Front View
Front ViewFront View
Power LED (PWR)
Lights up when Power
switch is pressed
ONON
ON.
ONON
ADSL Transmits LED (TX)
Lights up when the ADSL Line is
transmitting data.
ADSL Status LED (LINK)
Lights up when the ADSL
Line is established.
ADSL Receive LED
(RX)
Lights up when the
ADSL Line is receiving
data.
Ethernet Activity LED (ACT)
Lights up when the Ethernet is
transmitting/receiving data.
Ethernet Link LED (LINK)
Lights up when the Ethernet link is
established.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
7
Page 8
1. Introducing DSL TURBO 900 Package
1.2.21.2.2
1.2.2
1.2.21.2.2
Rear ViewRear View
Rear View
Rear ViewRear View
Power Connector (DC IN)
To connect to your Mains supply
Power Switch (PWR)
To power on or off the modem.
I - indicates ON position
O - indicates OFF position
Ethernet Jack (ETHERNET)
10Base-T Ethernet jack (RJ-45) to connect
to your Ethernet card or Hub.
Serial Port (SERIAL)
9-pin serial port for local network management
Line Jack (LINE)
Telephone jack (RJ-11) to connect to the
ADSL Line
Phone Jack2 (TEL)
Telephone jack (RJ-11) to connect to the
Telephone Handset
2
This optional connection provides easy access to your Telephone set while working near the
modem.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
8
Page 9
2. Before You Begin
○○○○○○○○○○○○○○○○○○○○
Before You BeginBefore You Begin
Before You Begin
Before You BeginBefore You Begin
This chapter contains information that you need to know before
setting up your DSL TURBO 900 package. It is important that you
go through them.
2.12.1
2.1
2.12.1
Ensure that you have the following items in your package. For any missing item,
please contact your dealer immediately.
DSL TURBO 900 PackageDSL TURBO 900 Package
DSL TURBO 900 Package
DSL TURBO 900 PackageDSL TURBO 900 Package
DSL TURBO 900
NC1100 NetCard
Power adapter
Power cable
DSL TURBO 900
Installation CD
DSL TURBO 900
User’s Manual
UTP Crossover
Ethernet cable (RJ-45)
Telephone cable (RJ-11)
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
9
Page 10
2. Before You Begin
33
3
2.22.2
2.2
2.22.2
Make sure that your computer meets the following requirements before you start
your installation.
Pentium MMX 233MHz or equivalent
•30MB free hard disk space
•Operating System: Windows
Minimum System RequirementMinimum System Requirement
Minimum System Requirement
Minimum System RequirementMinimum System Requirement
4
for system files and modem driver
(Windows CD-ROM may be required during installation, depending on
your system configurations.)
®
98 / 98 Second Edition / Me
33
ss
s
ss
2.32.3
2.3
2.32.3
For optimum performance, ensure that DSL TURBO 900 operates within the
following operating environment.
2.3.12.3.1
2.3.1
2.3.12.3.1
Operating:10o to 45 o Celsius
Non-Operating:-25 o to 70 o Celsius
2.3.22.3.2
2.3.2
2.3.22.3.2
Operating:30% to 80% Relative Humidity (Non-Condensing)
Non-Operating:10% to 95% Relative Humidity (Non-Condensing)
3
The information listed are minimum system requirements needed to install your ADSL modem.
Please check and ensure that your system also meets the minimum system requirements set by the ISP
you subscribed to. Your system should meet the higher requirements of the two.
4
Additional free hard disk space may be required for your Internet Service Provider (ISP) installation
program and browser installation. Please check with your ISP.
Operating EnvironmentOperating Environment
Operating Environment
Operating EnvironmentOperating Environment
TemperatureTemperature
Temperature
TemperatureTemperature
50 o to 113 o Fahrenheit
-13 o to 158 o Fahrenheit
HumidityHumidity
Humidity
HumidityHumidity
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
10
Page 11
2. Before You Begin
2.42.4
2.4
2.42.4
2.4.12.4.1
2.4.1
2.4.12.4.1
Safety PrecautionSafety Precaution
Safety Precaution
Safety PrecautionSafety Precaution
For NC1100 NetCardFor NC1100 NetCard
For NC1100 NetCard
For NC1100 NetCardFor NC1100 NetCard
•Do not remove your card from its protective bag until you are ready to install
it.
•Always try to hold your card by its edges. Avoid touching any electronic
components on your card.
•Static electricity can cause permanent damage to your card. To prevent such
a damage, you must ground yourself during the installation:
»»
»Use a grounding strap - a coiled wire with a clip at one end and an
»»
elastic strap at the other. Wear the strap around your wrist and attach
the clip to any non-painted metal surface of your computer chassis.
»»
»If you do not have a grounding strap, touch any non-painted surface
»»
of your computer chassis before you begin installation, and again every
minute or so until the installation is completed.
2.4.22.4.2
2.4.2
2.4.22.4.2
For DSL TURBO 900For DSL TURBO 900
For DSL TURBO 900
For DSL TURBO 900For DSL TURBO 900
•Switch off the modem and adapter when the modem is not in use.
•During times of lightning/thunderstorms, do not use the modem.
•Keep the modem away from water and direct sunlight.
•Do not introduce any foreign material to the modem through the ventilation
slits (e.g. by dropping foreign items or poking into the slits).
2.52.5
2.5
2.52.5
Installation NotesInstallation Notes
Installation Notes
Installation NotesInstallation Notes
•The graphics and screens illustrations shown in this easy start may differ from
what you see in your system, but the steps still apply.
•A Philips screwdriver is required for installation of your Network Card.
•The documentation for your computer should come in handy during the
Network Card installation. Have it ready by your side.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
11
Page 12
2. Before You Begin
This page is intentionally left blank.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
12
Page 13
2. Before You Begin
○○○○○○○○○○○○○○○○○○○○
Setting UpSetting Up
Setting Up
Setting UpSetting Up
NC1100 NetCard NC1100 NetCard
NC1100 NetCard
NC1100 NetCard NC1100 NetCard
This chapter contains information on installing your NetCard and
its drivers. Verification steps are also included to ensure correct
installation.
Power off your computer and any connected devices before installing your
card!
PCI-Bus slot and firmly
push it into the slot. If
the card does not slide
in, do not force it.
Make sure that the card
is aligned properly and
try again.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
14
Page 15
¹ Secure your card to your
computer chassis with the
mounting screw.
3. Setting Up NC1100 NetCard
ºReplace the cover of your
computer.
This completes the NC1100 NetCard installation. Please proceed to the next section
to install your NC1100 NetCard driver.
Installing NC1100 NetCard Driver - For WindowsInstalling NC1100 NetCard Driver - For Windows
Installing NC1100 NetCard Driver - For Windows
Installing NC1100 NetCard Driver - For WindowsInstalling NC1100 NetCard Driver - For Windows
9595
95 and
9595
WindowsWindows
Windows
WindowsWindows
®®
2000 2000
2000.
2000 2000
®®
®
®®
Me, 98 Second Edition, Me, 98 Second Edition,
Me, 98 Second Edition,
Me, 98 Second Edition, Me, 98 Second Edition,
®®
®
®®
Me Me
Me
Me Me
1.Power on your computer to start Windows. Windows will auto-detect and
install for you the NetCard driver that is pre-loaded in Windows® 2000.
This completes the driver installation for your NC1100 NetCard. Please proceed
to section
3.2.23.2.2
3.2.2
3.2.23.2.2
erifying Yerifying Y
3.3 - V
erifying Y
3.3 - V3.3 - V
erifying Yerifying Y
Installing NC1100 NetCard Driver - For WindowsInstalling NC1100 NetCard Driver - For Windows
Installing NC1100 NetCard Driver - For Windows
Installing NC1100 NetCard Driver - For WindowsInstalling NC1100 NetCard Driver - For Windows
Second EditionSecond Edition
Second Edition
Second EditionSecond Edition
our NC1100 NetCardour NC1100 NetCard
our NC1100 NetCard.
our NC1100 NetCardour NC1100 NetCard
®®
®
®®
98 98
98
98 98
3.3 - V3.3 - V
1.Power on your computer to start Windows. Windows will auto-detect your
NetCard.
2.You will be prompted for your
Windows 98 Second Edition CDWindows 98 Second Edition CD
your
Windows 98 Second Edition CD
Windows 98 Second Edition CDWindows 98 Second Edition CD
OKOK
OK.
OKOK
Windows 98 Second Edition CDWindows 98 Second Edition CD
Windows 98 Second Edition CD
Windows 98 Second Edition CDWindows 98 Second Edition CD
-ROM-ROM
-ROM in your CD-ROM drive and click
-ROM-ROM
-ROM-ROM
-ROM. Place
-ROM-ROM
3.Windows will start copying the required files. Allow some time for Windows
to complete the installation.
YY
Upon completion, you will be prompted to restart your computer. Click
eses
Y
es.
YY
eses
This completes the driver installation for your NC1100 NetCard. Please proceed
3.3 - V3.3 - V
to section
i.From your Windows desktop, right-click on
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
16
erifying Yerifying Y
3.3 - V
erifying Y
3.3 - V3.3 - V
erifying Yerifying Y
If you encounter any problems with the pre-installed driver, or if you need to
perform any update of driver to your NC1100 NetCard, carry out the following
steps:
Device Manager Device Manager
Click
Device Manager tab.
Device Manager Device Manager
our NC1100 NetCardour NC1100 NetCard
our NC1100 NetCard.
our NC1100 NetCardour NC1100 NetCard
My ComputerMy Computer
My Computer. Select
My ComputerMy Computer
PP
ropertiesroperties
P
roperties.
PP
ropertiesroperties
Page 17
3. Setting Up NC1100 NetCard
ii.Double-click on the
Realtek RTL8029(AS) PCI Ethernet NIRealtek RTL8029(AS) PCI Ethernet NI
'
Realtek RTL8029(AS) PCI Ethernet NI
Realtek RTL8029(AS) PCI Ethernet NIRealtek RTL8029(AS) PCI Ethernet NI
Update DriverUpdate Driver
Update Driver
Update DriverUpdate Driver
iii.You will be prompted with
iv.Select
v.Place your
vi.Click
vii.Click
Search for the best driver for your device. (Recommended)Search for the best driver for your device. (Recommended)
Search for the best driver for your device. (Recommended). and click
Search for the best driver for your device. (Recommended)Search for the best driver for your device. (Recommended)
NextNext
Next.
NextNext
DSL TURBO 900 Installation CD DSL TURBO 900 Installation CD
DSL TURBO 900 Installation CD in your CD-ROM drive. Select the
DSL TURBO 900 Installation CD DSL TURBO 900 Installation CD
Specify a LSpecify a L
option '
Specify a L
Specify a LSpecify a L
In the text box, type
(Assuming your CD-ROM Drive letter is D. Else, substitute with the correct
D:\win98 for the location of your driver and click
D:\win98D:\win98
device. Double-click on the listed
55
5
55
CC
' and select the
C
CC
NextNext
Next.
NextNext
Driver Driver
Driver tab. Click
Driver Driver
NextNext
Next.
NextNext
NextNext
Next.
NextNext
This completes the upgrade / driver installation for your NC1100 NetCard. Please
3.3 - V3.3 - V
proceed to section
3.2.33.2.3
3.2.3
3.2.33.2.3
Installing NC1100 NetCard Driver - For WindowsInstalling NC1100 NetCard Driver - For Windows
Installing NC1100 NetCard Driver - For Windows
Installing NC1100 NetCard Driver - For WindowsInstalling NC1100 NetCard Driver - For Windows
erifying NC1100 NetCarderifying NC1100 NetCard
3.3 - V
erifying NC1100 NetCard.
3.3 - V3.3 - V
erifying NC1100 NetCarderifying NC1100 NetCard
®®
®
®®
98 98
98
98 98
1.Power on your computer to start Windows. Windows will auto-detect your
NetCard.
2.You will be prompted for your
98 CD98 CD
98 CD
98 CD98 CD
-ROM-ROM
-ROM in your CD-ROM drive and click
-ROM-ROM
Windows 98 CDWindows 98 CD
Windows 98 CD
Windows 98 CDWindows 98 CD
-ROM-ROM
-ROM. Place your
-ROM-ROM
OKOK
OK.
OKOK
WindowsWindows
Windows
WindowsWindows
3.Windows will start copying the required files. Allow some time for Windows
to complete the installation.
YY
Upon completion, you will be prompted to restart your computer. Click
Y
YY
eses
es.
eses
This completes the driver installation for your NC1100 NetCard. Please proceed
3.3 - V3.3 - V
to section
5
Exact model name/description shown on your system may differ slightly.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
erifying Yerifying Y
3.3 - V
erifying Y
3.3 - V3.3 - V
erifying Yerifying Y
If you encounter any problems with the pre-installed driver, or if you need to
perform any update of driver to your NC1100 NetCard, carry out the following
steps:
our NC1100 NetCardour NC1100 NetCard
our NC1100 NetCard.
our NC1100 NetCardour NC1100 NetCard
17
Page 18
3. Setting Up NC1100 NetCard
i.From your Windows desktop, right-click on
Device Manager Device Manager
Click
Device Manager tab.
Device Manager Device Manager
ii.Double-click on the
Realtek RTL8029(AS) PCI Ethernet NIRealtek RTL8029(AS) PCI Ethernet NI
'
Realtek RTL8029(AS) PCI Ethernet NI
Realtek RTL8029(AS) PCI Ethernet NIRealtek RTL8029(AS) PCI Ethernet NI
Update DriverUpdate Driver
Update Driver
Update DriverUpdate Driver
iii.You will be prompted with
iv.Select
v.Place your
Search for the best driver for your device. (Recommended)Search for the best driver for your device. (Recommended)
Search for the best driver for your device. (Recommended). and click
Search for the best driver for your device. (Recommended)Search for the best driver for your device. (Recommended)
NextNext
Next.
NextNext
DSL TURBO 900 Installation CD DSL TURBO 900 Installation CD
DSL TURBO 900 Installation CD in your CD-ROM drive. Select the
DSL TURBO 900 Installation CD DSL TURBO 900 Installation CD
Specify a LSpecify a L
option '
Specify a L
Specify a LSpecify a L
In the text box, type
Network Adapters Network Adapters
Network Adapters device. Double-click on the listed
Exact model name/description shown on your system may differ slightly.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
18
..
.
..
Page 19
3. Setting Up NC1100 NetCard
iv.From your Windows taskbar, click
v.Click
vi.At the
vii.When prompted to restart, click
2.Place your
NextNext
Next.
NextNext
3.Click
Other LOther L
Other L
Other LOther L
Start Start
Start >
Start Start
where you have downloaded
OK OK
Click
OK again.
OK OK
YY
es es
Y
es to proceed.
YY
es es
Microsoft TMicrosoft T
Microsoft T
Microsoft TMicrosoft T
DSL TURBO 900 Installation CD DSL TURBO 900 Installation CD
DSL TURBO 900 Installation CD in your CD-ROM Drive and click
DSL TURBO 900 Installation CD DSL TURBO 900 Installation CD
ocations...ocations...
ocations...
ocations...ocations...
CP/IP NetworkingCP/IP Networking
CP/IP Networking
CP/IP NetworkingCP/IP Networking
to specify your driver location.
Msdun13.exeMsdun13.exe
Msdun13.exe. Select the file and click
Msdun13.exeMsdun13.exe
OKOK
OK.
OKOK
Run...Run...
Run.... Browse to the directory
Run...Run...
prompt, click
OKOK
OK
OKOK
..
.
..
OKOK
OK.
OKOK
4.In the text box, type
(Assuming your CD-ROM drive is D. Else, substitute with the correct drive letter.)
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
D:\Win95D:\Win95
D:\Win95 and click
D:\Win95D:\Win95
OKOK
OK.
OKOK
19
Page 20
3. Setting Up NC1100 NetCard
5.Windows will prompt that it has located your driver. Click
FF
inish inish
F
inish to proceed.
FF
inish inish
6.At the prompt for computer and network names, click
7.Enter your computer name, workgroup and description. Click
8.At the
Copying FCopying F
Copying F
Copying FCopying F
type in
D:\Win95D:\Win95
D:\Win95 in the text
D:\Win95D:\Win95
box and click
(Assuming your CD-ROM drive is
D. Else, substitute with the correct
drive letter.)
iles... iles...
iles... prompt,
iles... iles...
OKOK
OK.
OKOK
9.During the installation process, you may be prompted for your
CDCD
-ROM/diskettes-ROM/diskettes
CD
-ROM/diskettes for some files.
CDCD
-ROM/diskettes-ROM/diskettes
Replace the
Windows 95 CDWindows 95 CD
Windows 95 CD
Windows 95 CDWindows 95 CD
DSL TURBO 900 Installation CDDSL TURBO 900 Installation CD
DSL TURBO 900 Installation CD in your CD-ROM drive with your
DSL TURBO 900 Installation CDDSL TURBO 900 Installation CD
-ROM -ROM
-ROM and click
-ROM -ROM
OKOK
OK.
OKOK
OKOK
OK.
OKOK
CloseClose
Close.
CloseClose
Windows 95Windows 95
Windows 95
Windows 95Windows 95
(Or if your Windows 95 Installation comes in diskettes, insert the prompted
diskette number in your floppy disk drive and click
OKOK
OK.)
OKOK
10. Upon installation completes, Windows will prompt you to restart your system.
YY
eses
Click
..
Y
es
.
YY
eses
..
This completes the driver installation for your NC1100 NetCard. Please proceed
3.3 - V3.3 - V
to section
erifying NC1100 NetCarderifying NC1100 NetCard
3.3 - V
erifying NC1100 NetCard.
3.3 - V3.3 - V
erifying NC1100 NetCarderifying NC1100 NetCard
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
20
Page 21
3. Setting Up NC1100 NetCard
3.2.53.2.5
3.2.5
3.2.53.2.5
Installing NC1100 NetCard Driver - For Windows 95 OSR1 /Installing NC1100 NetCard Driver - For Windows 95 OSR1 /
Installing NC1100 NetCard Driver - For Windows 95 OSR1 /
Installing NC1100 NetCard Driver - For Windows 95 OSR1 /Installing NC1100 NetCard Driver - For Windows 95 OSR1 /
Windows 95Windows 95
Windows 95
Windows 95Windows 95
1.Power on your computer to start Windows. Windows will auto-detect your
NetCard and a
For Windows® 9x, you need to have Microsoft Dial-Up Networking, version 1.3
installed in your system. If you already have it installed in your system, please proceed
from step 2. Else, from the Update Device Driver Wizard, click Cancel.
i.Download
the Microsofts website:
ii.In the Microsoft
locate and select
iii. Click
[file size is about 2.4MBytes]
iv. From your Windows taskbar, click
where you have downloaded
New Hardware FNew Hardware F
New Hardware F
New Hardware FNew Hardware F
Microsoft Dial-Up Networking version 1.3Microsoft Dial-Up Networking version 1.3
Microsoft Dial-Up Networking version 1.3 program from
Microsoft Dial-Up Networking version 1.3Microsoft Dial-Up Networking version 1.3
Search Search
Search path, enter
Search Search
MSDUN13.EXEMSDUN13.EXE
MSDUN13.EXE
MSDUN13.EXEMSDUN13.EXE
Msdun13.exeMsdun13.exe
Msdun13.exe to download the file to your harddisk.
disk provided by hardwaredisk provided by hardware
disk provided by hardware
disk provided by hardwaredisk provided by hardware
manufacturermanufacturer
manufacturer. Place your
manufacturermanufacturer
TURBO 900 Installation CD TURBO 900 Installation CD
TURBO 900 Installation CD in
TURBO 900 Installation CD TURBO 900 Installation CD
Driver fromDriver from
Driver from
Driver fromDriver from
DSLDSL
DSL
DSLDSL
your CD-ROM Drive and click
OKOK
OK.
OKOK
3.In the text box, type
D:\Win95D:\Win95
D:\Win95
D:\Win95D:\Win95
for the location of your driver
and click
(Assuming your CD-ROM drive is
D. Else, substitute with the correct
drive letter.)
4.At the prompt for computer and network names, click
OKOK
OK.
OKOK
OKOK
OK.
OKOK
5.Enter your computer name, workgroup and description. Click
6.At the
Copying FCopying F
Copying F
Copying FCopying F
type in
D:\Win95D:\Win95
D:\Win95 in the text
D:\Win95D:\Win95
box and click
(Assuming your CD-ROM drive is
D. Else, substitute with the correct
drive letter.)
OKOK
OK.
OKOK
iles...iles...
iles...
iles...iles...
prompt,
CloseClose
Close.
CloseClose
7.During the installation process, you may be prompted for your
CDCD
-ROM/diskettes-ROM/diskettes
CD
-ROM/diskettes for some files.
CDCD
-ROM/diskettes-ROM/diskettes
Replace the
Windows 95 CDWindows 95 CD
Windows 95 CD
Windows 95 CDWindows 95 CD
DSL TURBO 900 Installation CDDSL TURBO 900 Installation CD
DSL TURBO 900 Installation CD in your CD-ROM drive with your
DSL TURBO 900 Installation CDDSL TURBO 900 Installation CD
-ROM -ROM
-ROM and click
-ROM -ROM
OKOK
OK.
OKOK
Windows 95Windows 95
Windows 95
Windows 95Windows 95
(Or if your Windows 95 Installation comes in diskettes, insert the prompted
diskette number in your floppy disk drive and click
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
22
OKOK
OK.)
OKOK
Page 23
3. Setting Up NC1100 NetCard
8.Windows will again prompt for your
Windows 95 CD Windows 95 CD
Windows 95 CD
Windows 95 CD Windows 95 CD
-ROM/diskettes-ROM/diskettes
-ROM/diskettes. Ensure
-ROM/diskettes-ROM/diskettes
that the indicated path to your Windows 95 CD-ROM/diskettes is correct and
OKOK
click
OK.
OKOK
9.Upon installation completes, Windows will prompt you to restart your system.
YY
eses
Click
Y
es.
YY
eses
This completes the driver installation for your NC1100 NetCard. Please proceed
3.3 - V3.3 - V
to section
3.2.63.2.6
3.2.6
3.2.63.2.6
erifying NC1100 NetCarderifying NC1100 NetCard
3.3 - V
erifying NC1100 NetCard.
3.3 - V3.3 - V
erifying NC1100 NetCarderifying NC1100 NetCard
Installing NC1100 NetCard Driver - For WindowsInstalling NC1100 NetCard Driver - For Windows
Installing NC1100 NetCard Driver - For Windows
Installing NC1100 NetCard Driver - For WindowsInstalling NC1100 NetCard Driver - For Windows
®®
®
®®
2000 2000
2000
2000 2000
1.Power on your computer to start Windows. Windows will auto-detect and
install for you the NetCard driver that is pre-loaded in Windows® 2000.
This completes the driver installation for your NC1100 NetCard. Please proceed
3.3 - V3.3 - V
to section
i.From your Windows desktop, right-click on
ii.Double-click on the
iii.From the
iv.Select '
v.Place your
vi.In the text box, type
vii.Select the option '
erifying Yerifying Y
3.3 - V
erifying Y
3.3 - V3.3 - V
erifying Yerifying Y
If you encounter any problems with the pre-installed driver, or if you need to
perform any update of driver to your NC1100 NetCard, carry out the following
steps:
Hardware Hardware
Click
Hardware tab and click
Hardware Hardware
Realtek RTL8029(AS) PCI Ethernet NIRealtek RTL8029(AS) PCI Ethernet NI
'
Realtek RTL8029(AS) PCI Ethernet NI
Realtek RTL8029(AS) PCI Ethernet NIRealtek RTL8029(AS) PCI Ethernet NI
Update DriverUpdate Driver
Update Driver
Update DriverUpdate Driver
Search for a suitable driver for my device (recommended)Search for a suitable driver for my device (recommended)
Search for a suitable driver for my device (recommended)' and click
Search for a suitable driver for my device (recommended)Search for a suitable driver for my device (recommended)
NextNext
Next.
NextNext
Specify a LSpecify a L
option '
Specify a L
Specify a LSpecify a L
NextNext
Next.
NextNext
(Assuming your CD-ROM Drive letter is D. Else, substitute with the correct
letter.)
DSL TURBO 900 Installation CD DSL TURBO 900 Installation CD
DSL TURBO 900 Installation CD in your CD-ROM drive. Select the
DSL TURBO 900 Installation CD DSL TURBO 900 Installation CD
ocationocation
ocation' and click
ocationocation
D:\Win2000D:\Win2000
D:\Win2000 for the location of your driver and click
D:\Win2000D:\Win2000
Install one of the other driversInstall one of the other drivers
Install one of the other drivers' and click
Install one of the other driversInstall one of the other drivers
NextNext
Next.
NextNext
......
... .
......
device. Double-click on the listed
55
5
55
' and select the
NextNext
Next.
NextNext
Driver Driver
Driver tab. Click
Driver Driver
NextNext
Next.
NextNext
PP
ropertiesroperties
P
roperties.
PP
ropertiesroperties
5
Exact model name/description shown on your system may differ slightly.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
23
Page 24
3. Setting Up NC1100 NetCard
8.You will be prompted which driver to install. Select '
Ethernet NIEthernet NI
Ethernet NI
Ethernet NIEthernet NI
9.Click
FF
inishinish
F
inish.
FF
inishinish
CC
C
CC
55
5
55
' with
PP
rovider rovider
P
rovider and
PP
rovider rovider
Manufacturer Manufacturer
Manufacturer from
Manufacturer Manufacturer
Realtek RTL8029(AS) PCIRealtek RTL8029(AS) PCI
Realtek RTL8029(AS) PCI
Realtek RTL8029(AS) PCIRealtek RTL8029(AS) PCI
RealtekRealtek
Realtek and click
RealtekRealtek
NextNext
Next.
NextNext
This completes the upgrade / driver installation for your NC1100 NetCard. Please
3.3 - V3.3 - V
proceed to section
erifying NC1100 NetCarderifying NC1100 NetCard
3.3 - V
erifying NC1100 NetCard.
3.3 - V3.3 - V
erifying NC1100 NetCarderifying NC1100 NetCard
5
Exact model name/description shown on your system may differ slightly.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
24
Page 25
3. Setting Up NC1100 NetCard
3.33.3
3.3
3.33.3
Verifying NC1100 NetCardVerifying NC1100 NetCard
Verifying NC1100 NetCard
Verifying NC1100 NetCardVerifying NC1100 NetCard
This section contains information on how to verify your NC1100 NetCard in
®®
®
WindowsWindows
Windows
WindowsWindows
2000.2000.
2000.
2000.2000.
3.3.13.3.1
3.3.1
3.3.13.3.1
1.From your Windows desktop, right-click
2.Select the
®®
Me Me
98 Second Edition98 Second Edition
Me,
98 Second Edition,
Me Me
98 Second Edition98 Second Edition
Verifying Your NC1100 NetCard - For WindowsVerifying Your NC1100 NetCard - For Windows
Verifying Your NC1100 NetCard - For Windows
Verifying Your NC1100 NetCard - For WindowsVerifying Your NC1100 NetCard - For Windows
98 Second Edition, 98, 95 OSR2, 95OSR1, 9598 Second Edition, 98, 95 OSR2, 95OSR1, 95
98 Second Edition, 98, 95 OSR2, 95OSR1, 95
98 Second Edition, 98, 95 OSR2, 95OSR1, 9598 Second Edition, 98, 95 OSR2, 95OSR1, 95
PP
ropertiesroperties
P
roperties.
PP
ropertiesroperties
Device ManagerDevice Manager
Device Manager
Device ManagerDevice Manager
9898
98,
9898
95 OSR295 OSR2
95 OSR2,
95 OSR295 OSR2
95 OSR1, 95 and Windows95 OSR1, 95 and Windows
95 OSR1, 95 and Windows
95 OSR1, 95 and Windows95 OSR1, 95 and Windows
Network NeighborhoodNetwork Neighborhood
Network Neighborhood
Network NeighborhoodNetwork Neighborhood
®®
®
®®
Me, Me,
Me,
Me, Me,
icon. Select
tab. Double-click on the
Network adaptersNetwork adapters
Network adapters.
Network adaptersNetwork adapters
You should see a description
similar to
RTL8029(AS) PCI EthernetRTL8029(AS) PCI Ethernet
RTL8029(AS) PCI Ethernet
RTL8029(AS) PCI EthernetRTL8029(AS) PCI Ethernet
55
5
55
NINI
CC
NI
C
listed. This means
NINI
CC
RealtekRealtek
Realtek
RealtekRealtek
that your NC1100 NetCard
driver is successfully
installed.
®®
®
®®
(If there is a yellow
exclamation mark on the
network device, select the
device, click on
re-install your NC1100
3.For Windows® Me, 98 Second Edition and 98 users, please proceed to
3.3.3 3.3.3
3.3.3 on
3.3.3 3.3.3
LEDs description LEDs description
LEDs description for NC1100 NetCard.
LEDs description LEDs description
Remove Remove
Remove and
Remove Remove
NetCard driver.)
sectionsection
section
sectionsection
For Windows® 95 OSR2, 95 OSR1 and 95 users, proceed with the following
TT
to check if
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
CP/IP CP/IP
T
CP/IP is installed in your system.
TT
CP/IP CP/IP
25
Page 26
3. Setting Up NC1100 NetCard
i.From your Windows desktop,
right-click on
NeighborhoodNeighborhood
Neighborhood
NeighborhoodNeighborhood
PP
ropertiesroperties
P
roperties.
PP
ropertiesroperties
ii.From the
check for
Configuration Configuration
Configuration tab,
Configuration Configuration
TT
CP/IPCP/IP
T
CP/IP
TT
CP/IPCP/IP
NetworkNetwork
Network
NetworkNetwork
icon. Select
listed (as shown
on your right).
TT
CP/IP CP/IP
If
T
CP/IP is listed, please proceed to
TT
CP/IP CP/IP
section 3.3.3 section 3.3.3
section 3.3.3 on
section 3.3.3 section 3.3.3
LEDs description LEDs description
LEDs description for NC1100
LEDs description LEDs description
NetCard.
If your system is not installed with TCP/IP, please carry out the following instructions:
55
5
iii.From step 3(ii), select
iv.At the
Select Network Component TSelect Network Component T
Select Network Component T
Select Network Component TSelect Network Component T
Realtek RTL8029(AS) PCI Ethernet NIRealtek RTL8029(AS) PCI Ethernet NI
Realtek RTL8029(AS) PCI Ethernet NI
Realtek RTL8029(AS) PCI Ethernet NIRealtek RTL8029(AS) PCI Ethernet NI
ype ype
ype prompt, select
ype ype
55
CC
C
and click
CC
PP
rotocol rotocol
P
rotocol and click
PP
rotocol rotocol
AddAdd
Add.
AddAdd
Add...Add...
Add....
Add...Add...
5
Exact model name/description shown on your system may differ slightly.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
26
Page 27
3. Setting Up NC1100 NetCard
v.At the
Manufacturers Manufacturers
Manufacturers field, select
Manufacturers Manufacturers
TT
CP/IPCP/IP
select
T
CP/IP. Click
TT
CP/IPCP/IP
OKOK
OK.
OKOK
vi.You will be prompted for your
MicrosoftMicrosoft
Microsoft. At the
MicrosoftMicrosoft
Windows 95 CDWindows 95 CD
Windows 95 CD
Windows 95 CDWindows 95 CD
Network PNetwork P
Network P
Network PNetwork P
-ROM/diskettes-ROM/diskettes
-ROM/diskettes. Insert your
-ROM/diskettes-ROM/diskettes
rotocolsrotocols
rotocols
rotocolsrotocols
Windows 95 CD-ROM/diskettes in your CD-ROM Drive/Floppy Disk Drive and
OKOK
click
OK.
OKOK
Follow any on-line instructions. If you are prompted with DHCP prompt, asking
if you want to see future DHCP messages, click
Upon installation completes, please proceed to
NoNo
No.
NoNo
section 3.3.3 section 3.3.3
section 3.3.3 on
section 3.3.3 section 3.3.3
LEDs descriptionLEDs description
LEDs description
LEDs descriptionLEDs description
for NC1100 NetCard.
field,
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
27
Page 28
3. Setting Up NC1100 NetCard
3.3.23.3.2
3.3.2
3.3.23.3.2
Verifying Your NC1100 NetCard - For WindowsVerifying Your NC1100 NetCard - For Windows
Verifying Your NC1100 NetCard - For Windows
Verifying Your NC1100 NetCard - For WindowsVerifying Your NC1100 NetCard - For Windows
®®
®
®®
2000 2000
2000
2000 2000
1.From your Windows desktop, right-click
2.Select the
Hardware Hardware
Hardware tab and click
Hardware Hardware
Double-click on the
adaptersadapters
adapters. You should see a
adaptersadapters
description similar to
RTL8029 PCI Ethernet NIRTL8029 PCI Ethernet NI
RTL8029 PCI Ethernet NI
RTL8029 PCI Ethernet NIRTL8029 PCI Ethernet NI
NetworkNetwork
Network
NetworkNetwork
RealtekRealtek
Realtek
RealtekRealtek
55
5
55
CC
C
listed.
CC
Device Manager Device Manager
Device Manager button.
Device Manager Device Manager
This means that your NC1100
NetCard driver is successfully
installed.
(If there is a yellow exclamation
mark on the network device, select
the device, click on
install your NC1100 NetCard
driver.)
Please proceed to
3.3.33.3.3
3.3.3
3.3.33.3.3
LEDs DescriptionLEDs Description
LEDs Description
LEDs DescriptionLEDs Description
Remove Remove
Remove and re-
Remove Remove
section 3.3.3 section 3.3.3
section 3.3.3 on
section 3.3.3 section 3.3.3
LEDs description LEDs description
LEDs description for NC1100 NetCard.
LEDs description LEDs description
My ComputerMy Computer
My Computer
My ComputerMy Computer
icon. Select
PP
ropertiesroperties
P
roperties.
PP
ropertiesroperties
The following table explains the LEDs state for your NC1100 NetCard.
LEDsStateDescription
Link
Activity
ON
OFF
ON
OFF
the link is good
there is n o link
transmission of data is in progress
no transmission of data
This completes the verification for your NC1100 NetCard. Please proceed to the
next chapter on
5
Exact model name/description shown on your system may differ slightly.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
28
Setting Up DSL TURBO 900Setting Up DSL TURBO 900
Setting Up DSL TURBO 900.
Setting Up DSL TURBO 900Setting Up DSL TURBO 900
Page 29
4. Setting Up DSL TURBO 900
○○○○○○○○○○○○○○○○○○○
Setting UpSetting Up
Setting Up
Setting UpSetting Up
DSL TURBO 900 DSL TURBO 900
DSL TURBO 900
DSL TURBO 900 DSL TURBO 900
This chapter contains information on setting up DSL TURBO 900.
Verification steps are also included to ensure correct connections.
4.14.1
4.1
4.14.1
The following gives an overview of the DSL TURBO 900 setup.
Setup OverviewSetup Overview
Setup Overview
Setup OverviewSetup Overview
Telephone 1
Micro-Filter
LINE
6
PC
LINE
10Base-T
(UTP Crossover Ethernet
cable to NC1100 NetCard)
Telephone 2
DSL TURBO 900
6
The Micro-Filter can be purchased
separately from your dealer.
The Mains
Supply
Power
adapter
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
29
Page 30
4. Setting Up DSL TURBO 900
4.24.2
4.2
4.24.2
Please carry out the following steps to connect your modem to your computer.
4.2.14.2.1
4.2.1
4.2.14.2.1
Connect one end of the
and the other end to the
Connecting DSL TURBO 900Connecting DSL TURBO 900
Connecting DSL TURBO 900
Connecting DSL TURBO 900Connecting DSL TURBO 900
Power off your computer and any connected devices before installing your
modem!
Connecting the UTP Ethernet CableConnecting the UTP Ethernet Cable
Connecting the UTP Ethernet Cable
Connecting the UTP Ethernet CableConnecting the UTP Ethernet Cable
Ethernet cable Ethernet cable
Ethernet cable to the
Ethernet cable Ethernet cable
Ethernet Ethernet
Ethernet jack on your NC1100 NetCard.
Ethernet Ethernet
NC1100 NetCard
ETHERNET
ETHERNETETHERNET
ETHERNET
ETHERNETETHERNET
jack on DSL TURBO 900
Rear view of DSL
TURBO 900
UTP Crossover
Ethernet cable
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
30
Rear view of a PC
Page 31
4. Setting Up DSL TURBO 900
4.2.24.2.2
4.2.2
4.2.24.2.2
Connect one end of the
the other end to your
Rear view of
DSL TURBO
4.2.34.2.3
4.2.3
4.2.34.2.3
This connection is optional. The
Connecting the Telephone cable (RJ-11)Connecting the Telephone cable (RJ-11)
Connecting the Telephone cable (RJ-11)
Connecting the Telephone cable (RJ-11)Connecting the Telephone cable (RJ-11)
telephone cabletelephone cable
telephone cable
telephone cabletelephone cable
TT
elephone wall socketelephone wall socket
T
elephone wall socket.
TT
elephone wall socketelephone wall socket
LINE
900
Connecting to a Telephone SetConnecting to a Telephone Set
Connecting to a Telephone Set
Connecting to a Telephone SetConnecting to a Telephone Set
TELTEL
TEL jack provides easy access to your Telephone
TELTEL
set while working near DSL TURBO 900.
LINE LINE
to the
LINE jack on DSL TURBO 900 and
LINE LINE
Telephone
wall socket
Telephone
cable
Connect the
Rear view of
DSL TURBO
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
Phone cablePhone cable
Phone cable to the
Phone cablePhone cable
900
TEL
TEL TEL
TEL jack on DSL TURBO 900.
TEL TEL
Telephone set
Phone cable
31
Page 32
4. Setting Up DSL TURBO 900
4.2.44.2.4
4.2.4
4.2.44.2.4
Connecting to The MainsConnecting to The Mains
Connecting to The Mains
Connecting to The MainsConnecting to The Mains
Connect the connector of the
PP
Attach the jack of the
the Pthe P
plug to
Rear view of
DSL TURBO
ower Mainsower Mains
the P
ower Mains.
the Pthe P
ower Mainsower Mains
900
ower cableower cable
P
ower cable
PP
ower cableower cable
DC IN
PP
ower adapterower adapter
P
ower adapter
PP
ower adapterower adapter
to the
Power adapter
DC INDC IN
to the
PP
ower adapter ower adapter
P
ower adapter as shown, and the Power
PP
ower adapter ower adapter
DC IN
on DSL TURBO 900.
DC INDC IN
The Mains
Power cable
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
32
Page 33
4. Setting Up DSL TURBO 900
4.34.3
4.3
4.34.3
Verifying Your ConnectionsVerifying Your Connections
Verifying Your Connections
Verifying Your ConnectionsVerifying Your Connections
To verify the connections that you have done,
PP
ower on DSL TURBO 900:ower on DSL TURBO 900:
P
ower on DSL TURBO 900:
PP
ower on DSL TURBO 900:ower on DSL TURBO 900:
i)On the Switch at The Mains, connected to the power adapter.
ii)On the Switch at the rear of DSL TURBO 900.
Observe the following LEDs on your modem:
4.3.14.3.1
4.3.1
4.3.14.3.1
44
.3.2.3.2
4
.3.2
44
.3.2.3.2
Power LED (PWR)Power LED (PWR)
Power LED (PWR)
Power LED (PWR)Power LED (PWR)
You should see this
Power LED lights up.
Ethernet Link LED (LINK)Ethernet Link LED (LINK)
Ethernet Link LED (LINK)
Ethernet Link LED (LINK)Ethernet Link LED (LINK)
PP
If your
light up, check that:
i ) the
ii) the connection is carried
ower LEDower LED
P
ower LED does not
PP
ower LEDower LED
Mains Supply Mains Supply
Mains Supply is
Mains Supply Mains Supply
powered on and the
switch switch
switch on the modem is at
switch switch
‘I’ position.
out as described in
4.2.4 - Connecting to The4.2.4 - Connecting to The
4.2.4 - Connecting to The
4.2.4 - Connecting to The4.2.4 - Connecting to The
MainsMains
Mains.
MainsMains
PP
owerower
P
ower
PP
owerower
sectionsection
section
sectionsection
Ethernet Link LEDEthernet Link LED
If your
Ethernet Link LED
Ethernet Link LEDEthernet Link LED
does not light up, check that:
i) the connection is carried
out as described in
4.2.1 - Connecting the UTP4.2.1 - Connecting the UTP
4.2.1 - Connecting the UTP
4.2.1 - Connecting the UTP4.2.1 - Connecting the UTP
Ethernet CableEthernet Cable
Ethernet Cable.
Ethernet CableEthernet Cable
sectionsection
section
sectionsection
You should see this
Ethernet Link LED
lights up.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
33
Page 34
4. Setting Up DSL TURBO 900
44
4
44
.3.3.3.3
.3.3
.3.3.3.3
ADSL Status LED (LINK)ADSL Status LED (LINK)
ADSL Status LED (LINK)
ADSL Status LED (LINK)ADSL Status LED (LINK)
This LED will start blinking,
trying to establish a
ADSL Status LED ADSL Status LED
If your
ADSL Status LED does
ADSL Status LED ADSL Status LED
not light up, check that:
i ) the
ii) the connection is carried
Mains Supply Mains Supply
Mains Supply is
Mains Supply Mains Supply
PP
powered on and the
switch switch
switch on the modem is at
switch switch
‘I’ position.
out as described in
4.2.2 - Connecting the4.2.2 - Connecting the
4.2.2 - Connecting the
4.2.2 - Connecting the4.2.2 - Connecting the
TT
elephone cable (RJelephone cable (RJ
T
elephone cable (RJ
TT
elephone cable (RJelephone cable (RJ
owerower
P
ower
PP
owerower
sectionsection
section
sectionsection
-11)-11)
-11).
-11)-11)
connection. Once the
connection is established,
this LED will remain lit.
If the mentioned 3 LEDs all light up, it means that your modem are successfully
connected.
4.3.44.3.4
4.3.4
4.3.44.3.4
If you have connected a
TT
elephone setelephone set
T
elephone set to your modem,
TT
elephone setelephone set
pick up the handset of the
Telephone. You should hear the
normal dial-tone.
Phone connectionPhone connection
Phone connection
Phone connectionPhone connection
(If you do not hear the normal dial-tone of
a telephone, check that the connection is
done as described in
Connecting to a TConnecting to a T
Connecting to a T
Connecting to a TConnecting to a T
connections are correct, it may be due to a
faulty phone cable that you are using.)
section 4.2.3 -section 4.2.3 -
section 4.2.3 -
section 4.2.3 -section 4.2.3 -
elephone Setelephone Set
elephone Set. If your
elephone Setelephone Set
This completes the connections for DSL TURBO 900. Please proceed to the next
chapter to install both WinPoET Dialer (for dial-up to Internet) and DSLTEST utility
(for testing the functionality of DSL Turbo 900).
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
34
Page 35
5. Installing WinPoET Dialer & DSLTEST
○○○○○○○○○○○○○○○○○○○○
Installing WinPoET DialeInstalling WinPoET Diale
Installing WinPoET Diale
Installing WinPoET DialeInstalling WinPoET Diale
& DSLTES& DSLTES
& DSLTES
& DSLTES& DSLTES
The screen captures in this manual are included for your easy installation.
The exact screens or screens information you see on your system may vary,
depending on your system configurations. For any dissimilarities, follow
closely to your online instructions.
TT
T
TT
rr
r
rr
77
7
77
88
8
88
Place the
following prompt, click
DSL TURBO 900 Installation CDDSL TURBO 900 Installation CD
DSL TURBO 900 Installation CD in your CD-ROM drive. At the
DSL TURBO 900 Installation CDDSL TURBO 900 Installation CD
OKOK
OK.
OKOK
1
Ensure that you have powered on DSL TURBO 900 before clicking
the prompt.
OKOK
OK at
OKOK
2
7
WinPoET is a dial-up client that allows you to connect to the Internet. (see
the Internet the Internet
the Internet for details)
the Internet the Internet
8
DSLTEST (Aztech DSLTEST for DSL TURBO 900) is a diagnostic utility that allows you to test your
Ethernet Card, DSL TURBO 900 and your connection to the Internet. (see
Guide, I am not able to connect to the InternetGuide, I am not able to connect to the Internet
Guide, I am not able to connect to the Internet
Guide, I am not able to connect to the InternetGuide, I am not able to connect to the Internet
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
for details.)
Chapter 7 - Connecting toChapter 7 - Connecting to
Chapter 7 - Connecting to
Chapter 7 - Connecting toChapter 7 - Connecting to
Appendix C - TAppendix C - T
Appendix C - T
Appendix C - TAppendix C - T
roubleshootingroubleshooting
roubleshooting
roubleshootingroubleshooting
35
Page 36
5. Installing WinPoET Dialer & DSLTEST
For Windows® 98 Second Edition users, Windows will prompt for your
Windows CD-ROM during WinPoET installation. Please have the CD-
3
4
ROM by your side.
The setup program
will commence. The
WW
following
window will be
elcomeelcome
W
elcome
WW
elcomeelcome
prompted.
Click
NextNext
Next.
NextNext
Click
OKOK
OK.
OKOK
5
Software LicenseSoftware License
At the
Software License
Software LicenseSoftware License
AgreementAgreement
Agreement prompt, click
AgreementAgreement
Accept Accept
Accept to proceed.
Accept Accept
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
36
Page 37
Click
7
Accept the default destination
location and click
NextNext
Next.
NextNext
5. Installing WinPoET Dialer & DSLTEST
6
Next Next
Next again.
Next Next
For Windows® 98 Second Edition users, at the following prompt, replace
DSL TURBO 900 Installation CDDSL TURBO 900 Installation CD
the
DSL TURBO 900 Installation CD in your CD-ROM Drive with your
DSL TURBO 900 Installation CDDSL TURBO 900 Installation CD
Windows CDWindows CD
Windows CD
8
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
Windows CDWindows CD
In the text box, type in
d:\win98 and click
(Assuming your CD-ROM drive is
labelled D. Else, substitute with the
-ROM-ROM
-ROM and click
-ROM-ROM
OKOK
OK.
OKOK
correct drive letter.)
OKOK
OK.
OKOK
37
Page 38
5. Installing WinPoET Dialer & DSLTEST
9
FF
inishinish
Click
F
inish to
FF
inishinish
restart your system.
Upon system restarts, you should see the following icons on your Window desktop.
WinPWinP
oEToET
WinP
WinPWinP
See
DSLDSL
DSL
DSLDSL
not able to establish your Internet connection. See
C - TC - T
C - T
C - TC - T
the Internetthe Internet
the Internet
the Internetthe Internet
::
oET
: Double-click to establish your Internet connection.
oEToET
::
Chapter 5 - Connecting to the InternetChapter 5 - Connecting to the Internet
Chapter 5 - Connecting to the Internet.
Chapter 5 - Connecting to the InternetChapter 5 - Connecting to the Internet
TESTTEST
: :
TEST
: Double-click to run the diagnostic utility if you are
TESTTEST
: :
AppendixAppendix
Appendix
AppendixAppendix
roubleshooting Guide on I am not able to connect toroubleshooting Guide on I am not able to connect to
roubleshooting Guide on I am not able to connect to
roubleshooting Guide on I am not able to connect toroubleshooting Guide on I am not able to connect to
.
Proceed to
DSLTEST.
Proceed to
connection.
38
Chapter 6 - Configuring YChapter 6 - Configuring Y
Chapter 6 - Configuring Y
Chapter 6 - Configuring YChapter 6 - Configuring Y
Chapter 7 - Connecting to the InternetChapter 7 - Connecting to the Internet
Chapter 7 - Connecting to the Internet to establish your Internet
Chapter 7 - Connecting to the InternetChapter 7 - Connecting to the Internet
Configuring Your Ethernet CardConfiguring Your Ethernet Card
Configuring Your Ethernet Card
Configuring Your Ethernet CardConfiguring Your Ethernet Card
(optional)
This chapter guides you on how to configure the Ethernet Card on
your computer to work with DSLTEST for DSL TURBO 900.
Proceed with the following configurations only if you are running the DSLTEST
utility for DSL TURBO 900.
Power on your computer. From your Windows desktop, right-click on
Network Network
Network
Network Network
NeighborhoodNeighborhood
Neighborhood. Select
NeighborhoodNeighborhood
PP
ropertiesroperties
P
roperties.
PP
ropertiesroperties
From the
select your TCP/IP protocol.
2
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
(The example shown here is
TT
T
TT
Configuration Configuration
Configuration tab,
Configuration Configuration
CP/IPCP/IP
-> 3Com EtherLink III-> 3Com EtherLink III
CP/IP
-> 3Com EtherLink III
CP/IPCP/IP
-> 3Com EtherLink III-> 3Com EtherLink III
ISA [3C509bISA [3C509b
ISA [3C509b
ISA [3C509bISA [3C509b
Click
--
TPO] in PTPO] in P
-
TPO] in P
--
TPO] in PTPO] in P
modemode
mode).
modemode
PP
ropertiesroperties
P
roperties.
PP
ropertiesroperties
nPnP
nP
nPnP
(If you do not see the indicated networking
protocol, re-install your Ethernet card.)
39
Page 40
6. Configuring Your Ethernet Card (optional)
Select the
IP Address IP Address
IP Address tab.
IP Address IP Address
3
Click the option '
addressaddress
address'.
addressaddress
Enter the
192.168.1.2192.168.1.2
192.168.1.2 and the
192.168.1.2192.168.1.2
MaskMask
Mask as
MaskMask
Click
This completes your Ethernet Card configuration. Your DSLTEST utility is now ready
for use. Please refer to
connect to the Internet.connect to the Internet.
connect to the Internet. for details.
connect to the Internet.connect to the Internet.
Appendix C - TAppendix C - T
Appendix C - T
Appendix C - TAppendix C - T
roubleshooting Guide, I am not able toroubleshooting Guide, I am not able to
roubleshooting Guide, I am not able to
roubleshooting Guide, I am not able toroubleshooting Guide, I am not able to
IP AddressIP Address
IP Address as
IP AddressIP Address
255.255.255.0255.255.255.0
255.255.255.0.
255.255.255.0255.255.255.0
OKOK
OK.
OKOK
Specify an IPSpecify an IP
Specify an IP
Specify an IPSpecify an IP
SubnetSubnet
Subnet
SubnetSubnet
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
40
Page 41
7. Connecting to the Internet
○○○○○○○○○○○○○○○○○○○○
Connecting to the InternetConnecting to the Internet
Connecting to the Internet
Connecting to the InternetConnecting to the Internet
This chapter guides you on how to establish your connection for
Broadband Service.
7.17.1
7.1
7.17.1
1
2
Establishing the Connection for BroadbandEstablishing the Connection for Broadband
Establishing the Connection for Broadband
Establishing the Connection for BroadbandEstablishing the Connection for Broadband
ServiceService
Service
ServiceService
To connect to the Internet, double-click on the dial-up icon from
your Windows desktop.
(This icon was generated during the installation of WinPoET software. If you do not see
the icon from your Windows desktop, re-install your WinPoET Dialer as described in
If you are not able to establish your
Internet connection, please refer to
Appendix C - Troubleshooting
Guide on ‘I am not able to connect
to the Internet.’
oET Dialer & DSLoET Dialer & DSL
oET Dialer & DSL
oET Dialer & DSLoET Dialer & DSL
connect.)
Connect.Connect.
Click
Connect.
Connect.Connect.
TESTTEST
TEST.)
TESTTEST
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
41
Page 42
7. Connecting to the Internet
Upon successful connection, you should be able to see an icon ()
3
displayed at the corner of your Windows taskbar.
7.27.2
7.2
7.27.2
You are now connected to the Internet.
Launch your Internet Browser (
CommunicatorCommunicator
Communicator and so on).
CommunicatorCommunicator
You may start surfing!
7.2.17.2.1
7.2.1
7.2.17.2.1
Upon successful dial-up, you should be able to see an icon ( ) displayed at
the corner of your Windows taskbar. Double-click on the icon. Check your
connection time by looking at the
7.2.27.2.2
7.2.2
7.2.27.2.2
Ready to Go!Ready to Go!
Ready to Go!
Ready to Go!Ready to Go!
Internet Explorer Internet Explorer
Internet Explorer /
Internet Explorer Internet Explorer
Checking the Session Connection timeChecking the Session Connection time
Checking the Session Connection time
Checking the Session Connection timeChecking the Session Connection time
DurationDuration
Duration.
DurationDuration
Disconnecting from the InternetDisconnecting from the Internet
Disconnecting from the Internet
Disconnecting from the InternetDisconnecting from the Internet
Netscape NavigatorNetscape Navigator
Netscape Navigator /
Netscape NavigatorNetscape Navigator
(The connection speed indicates the speed
that the ADSL modem can achieved. Your
actual connection speed will depend on
the subscription plan that you have signedup with your Internet Service Provider.)
NetscapeNetscape
Netscape
NetscapeNetscape
Close your web browser. Double-click on the icon ( ). Click
(The connection speed indicates the speed
that the ADSL modem can achieved. Your
actual connection speed will depend on
the subscription plan that you have signedup with your Internet Service Provider.)
For Windows® 98 Second Edition users, Windows will need your Windows
CD-ROM to complete the uninstallation of WinPoET software. Please have
the CD-ROM by your side before proceeding.
From your Windows taskbar, click
Double-click on the
Add/Remove PAdd/Remove P
Add/Remove P
Add/Remove PAdd/Remove P
Start Start
Start >
Start Start
rograms rograms
rograms icon.
rograms rograms
Settings Settings
Settings >
Settings Settings
Control PControl P
Control P
Control PControl P
1
WinPWinP
To uninstall
iViV
select
2.02.0
2.0 and click
2
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
2.02.0
Follow your on-line instructions
to complete the uninstallation.
Follow your on-line instructions
to complete the uninstallation.
TEST for DSL TURBOTEST for DSL TURBO
TEST for DSL TURBO
TEST for DSL TURBOTEST for DSL TURBO
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
44
Page 45
A. Technical Specifications
○○○○○○○○○○○○○○○○○○○
Technical SpecificationsTechnical Specifications
Technical Specifications
Technical SpecificationsTechnical Specifications
This chapter contains the technical specifications for your NC1100
NetCard and DSL TURBO 900. The information may be more
useful for technically inclined users.
A.1A.1
A.1
A.1A.1
A.1.1A.1.1
A.1.1
A.1.1A.1.1
For NC1100 NetCardFor NC1100 NetCard
For NC1100 NetCard
For NC1100 NetCardFor NC1100 NetCard
Main FeaturesMain Features
Main Features
Main FeaturesMain Features
•Highly integrated and cost-effective single-chip ethernet controller
•Supports 32-bit PCI Bus Master for high performance
•Compliant to PCI Revision 2.1 specification
•Compliant to Ethernet II and IEEE802.3 10 BaseT
•Half/Full duplex capability
•Supports LED pins for various network activity indications
A.1.2A.1.2
A.1.2
A.1.2A.1.2
Network TNetwork T
Network T
Network TNetwork T
•
A.1.3A.1.3
A.1.3
A.1.3A.1.3
•Window
•Window NT
Technical DataTechnical Data
Technical Data
Technical DataTechnical Data
ypeype
ype
ypeype
Ethernet 10BASEEthernet 10BASE
Ethernet 10BASE
Ethernet 10BASEEthernet 10BASE
IEEE 802.3 industry standard for a 10Mbps baseband CSMA/CD local area
network.
Network Operating SystemNetwork Operating System
Network Operating System
Network Operating SystemNetwork Operating System
®
95, Window® 98, Window® 2000
--
TT
-
T
--
TT
®
3.0, NT® 3.51, NT® 4.0
•ODI driver for NetWare 3.x/4.x
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
45
Page 46
A. Technical Specifications
•NetWare Client 32
•NDIS driver for Microsoft LAN Manager
•NDIS2 MAC drivers for DOS, OS/2
•Microsoft Windows for workgroups 3.11
•Packet Driver
•SCO Unix 4.x, 5.x drivers
•UnixWare7
A.1.4A.1.4
A.1.4
A.1.4A.1.4
Power: 2Watts (max) @ 400 mA
A.1.5A.1.5
A.1.5
A.1.5A.1.5
1 RJ-45 Non-Shielded Phone Jack
A.1.6A.1.6
A.1.6
A.1.6A.1.6
2 Green 3.0mm LEDs:
LINK
ACTIVE
ElectricalElectrical
Electrical
ElectricalElectrical
Connector and SocketsConnector and Sockets
Connector and Sockets
Connector and SocketsConnector and Sockets
LEDLED
LED
LEDLED
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
46
Page 47
A. Technical Specifications
A.2A.2
A.2
A.2A.2
A.2.1A.2.1
A.2.1
A.2.1A.2.1
Controller-based External ADSL Modem
UTOPIA Specifications Level I and Level II compliant
ANSI T1.413 issue 2, ITU-T G.992.1 (G.dmt) and G.992.2 (G.lite) compliant
Using Discrete Multi-Tone (DMT) line encoding scheme
Full Rate transmission at up to 8 Mbps downstream and 640 Kbps upstream
G.lite transmission at up to 1.5 Mbps downstream and 512 Kbps upstream
Rate Adaptive modem at 32 Kbps steps
Up to 18,000 ft loop reach
Flash ROM upgradable for future feature enhancement
RFC1483 Bridged (Ethernet Over ATM) protocol stack support
Remote management through Telnet console access
TFTP Software update
For DSL TURBO 900For DSL TURBO 900
For DSL TURBO 900
For DSL TURBO 900For DSL TURBO 900
Main FeaturesMain Features
Main Features
Main FeaturesMain Features
•Spectral compatibility with POTs
A.2.1.1A.2.1.1
A.2.1.1
A.2.1.1A.2.1.1
Using ST Microelectronics Ascot solution:
Virata VC8410 (Helium) ATM Communications Controller
STLC70135 - ADSL DMT Modem and ATM Framer
STLC70134 - ADSL Analog Front End
4MB Dual-ported SDRAM
1MB Flash ROM
ADSL ChipsetADSL Chipset
ADSL Chipset
ADSL ChipsetADSL Chipset
1
1
A.2.1.2A.2.1.2
A.2.1.2
A.2.1.2A.2.1.2
Built-in 48MHz ARM-based Protocol and Network Processor
UTOPIA Level I v1.0 and Level II interface
10BaseT Ethernet interface with integrated PHY
Dual-ported SDRAM Interface
ANSI T1.413 Issue 2 standard DMT modem with embedded ATM Framer
ITU-T G.992.1 (G.dmt) and G.992.2 (G.lite) compliant
Standard Utopia Level I and Level II ATM Interfaces
DMT Modulation up to maximum of 256 tones (14 bits)
ADSL/ATM cell-specific Framing and Deframing
Rotor and Frequency Domain Gain Correction and Equalization
Performs DMT Modulation, Demodulation, Reed-Solomon Encoding, Bit
This section provides answers to the commonly asked questions on
your ADSL modem.
What is ADSL ?What is ADSL ?
What is ADSL ?
What is ADSL ?What is ADSL ?
ADSL, Asymmetric Digital Subscriber Line, is a broadband communication
technology designed for use on regular phone lines. It has the ability to
move data over the phone lines at speeds up to 140 times faster than the
analog modem available today.
Why is it called Asymmetric ?Why is it called Asymmetric ?
Why is it called Asymmetric ?
Why is it called Asymmetric ?Why is it called Asymmetric ?
It is called asymmetric because more bandwidth is reserved for receiving
data than for sending data. This is useful because many users of the
Internet receive much more data than they send.
What are the benefits of ADSL over analog modems ?What are the benefits of ADSL over analog modems ?
What are the benefits of ADSL over analog modems ?
What are the benefits of ADSL over analog modems ?What are the benefits of ADSL over analog modems ?
Besides the high-speed advantage, ADSL connection is always on. There
is no longer a need to log on and off, no more busy signals and no more
waiting for the connection to established - it is always there. On top of
these, you can use the phone even when the data connection is on. You
do not need to switch between surfing the Net and talking over the phone.
Will my modem constantly connect near the maximum speed ?Will my modem constantly connect near the maximum speed ?
Will my modem constantly connect near the maximum speed ?
Will my modem constantly connect near the maximum speed ?Will my modem constantly connect near the maximum speed ?
At ADSL speeds, the limitations depend on the performance or load of
the ADSL Service Provider that you are trying to reach, as well as the line
condition specific to your location.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
51
Page 52
B. Frequently Asked Questions
Can I connect to Broadband Service everywhere I go?Can I connect to Broadband Service everywhere I go?
Can I connect to Broadband Service everywhere I go?
Can I connect to Broadband Service everywhere I go?Can I connect to Broadband Service everywhere I go?
No, you cannot. You can connect to this service, only via ADSL phone
line enabled for Broadband Service provided by your Internet Service
Provider (ISP).
Can I run both dial-up modem and ADSL modem ?Can I run both dial-up modem and ADSL modem ?
Can I run both dial-up modem and ADSL modem ?
Can I run both dial-up modem and ADSL modem ?Can I run both dial-up modem and ADSL modem ?
Yes, but it is not recommended. You may experience slowness during
surfing as well as incurring additional cost of maintaining two active
connections.
Do I need to use MicroDo I need to use Micro
Do I need to use Micro
Do I need to use MicroDo I need to use Micro
-F-F
ilter when using ADSL ?ilter when using ADSL ?
-F
ilter when using ADSL ?
-F-F
ilter when using ADSL ?ilter when using ADSL ?
DSL TURBO 900 has a built-in Micro-Filter at the Phone jack. Thus no
Micro-Filter is required between your Telephone set and the modem.
However, if you are sharing the ADSL line with other telephone line
extensions, you will need to have a Micro-Filter connected between the
Telephone set and the telephone wall socket as shown in
Setup OverviewSetup Overview
Setup Overview.
Setup OverviewSetup Overview
section 3.1 -section 3.1 -
section 3.1 -
section 3.1 -section 3.1 -
(The Micro-Filters can be purchased separately from your dealer.)
Can I determine which version of Dial-Up Network (DUN) is installed ?Can I determine which version of Dial-Up Network (DUN) is installed ?
Can I determine which version of Dial-Up Network (DUN) is installed ?
Can I determine which version of Dial-Up Network (DUN) is installed ?Can I determine which version of Dial-Up Network (DUN) is installed ?
There is no easy way to determine the version of the DUN. The safest approach
is to install the DUN v1.3 downloaded from the Microsoft website.
Can I use my Broadband Service user ID to log in to 56K dial-up accessCan I use my Broadband Service user ID to log in to 56K dial-up access
Can I use my Broadband Service user ID to log in to 56K dial-up access
Can I use my Broadband Service user ID to log in to 56K dial-up accessCan I use my Broadband Service user ID to log in to 56K dial-up access
on a normal telephone line using a 56K dial-up modem?on a normal telephone line using a 56K dial-up modem?
on a normal telephone line using a 56K dial-up modem?
on a normal telephone line using a 56K dial-up modem?on a normal telephone line using a 56K dial-up modem?
Yes, you can.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
52
Page 53
C. Troubleshooting Guide
○○○○○○○○○○○○○○○○○○○○
TroubleshootingTroubleshooting
Troubleshooting
TroubleshootingTroubleshooting
This section provides a step-by-step solutions to problems that you
may encounter when setting up or using your ADSL modem.
I am not getting any connection. The modem PI am not getting any connection. The modem P
I am not getting any connection. The modem P
I am not getting any connection. The modem PI am not getting any connection. The modem P
the ADSL Link LED keeps blinkingthe ADSL Link LED keeps blinking
the ADSL Link LED keeps blinking
the ADSL Link LED keeps blinkingthe ADSL Link LED keeps blinking
light up.)light up.)
light up.)
light up.)light up.)
Power off your modem and check the following:
i) Ensure that the Power adapter is tightly fitted into the
ii) Check that the Telephone cable (RJ-11) is connected to
your modem and not to the
iii) Power on your modem.
If the problem still persist, please check with your ADSL Service Provider.
I am getting poor ADSL speed performance from my modem.I am getting poor ADSL speed performance from my modem.
I am getting poor ADSL speed performance from my modem.
I am getting poor ADSL speed performance from my modem.I am getting poor ADSL speed performance from my modem.
i) Ensure that the
(see Figure C-1. Distance between your ADSL Line and Power adapter)
ii) Place your modem away from devices or appliances such as monitors,
exposed computer systems (with chassis covers removed) or another
modem which exhibit magnetic fields that may cause interferences to
your modem line.
iii) Ensure that
the same ADSL line.
ADSL line ADSL line
ADSL line is at least 10cm away from the
ADSL line ADSL line
MicroMicro
-F-F
Micro
MicroMicro
ilters ilters
-F
ilters are used for phone sockets that are sharing
-F-F
ilters ilters
. (The ADSL Link LED does not remain. (The ADSL Link LED does not remain
. (The ADSL Link LED does not remain
. (The ADSL Link LED does not remain. (The ADSL Link LED does not remain
TEL TEL
TEL jack.
TEL TEL
ower LED lights up andower LED lights up and
ower LED lights up and
ower LED lights up andower LED lights up and
DC INDC IN
DC IN.
DC INDC IN
LINE LINE
LINE jack on
LINE LINE
PP
ower adapterower adapter
P
ower adapter.
PP
ower adapterower adapter
If your modem speed or performance is still unsatisfactory, please contact
your ADSL Service Provider.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
53
Page 54
C. Troubleshooting Guide
Mains Supply
Power adapter
Rear view of
DSL TURBO
900
Telephone cable (RJ-11) -
FF
igure Cigure C
F
FF
My WinPMy WinP
My WinP
My WinPMy WinP
communications device..communications device..
communications device..
communications device..communications device..
-1. Distance between your ADSL Line and P-1. Distance between your ADSL Line and P
igure C
-1. Distance between your ADSL Line and P
igure Cigure C
-1. Distance between your ADSL Line and P-1. Distance between your ADSL Line and P
oET dialer seems to hang at the status Connecting tooET dialer seems to hang at the status Connecting to
oET dialer seems to hang at the status Connecting to
oET dialer seems to hang at the status Connecting tooET dialer seems to hang at the status Connecting to
ADSL Line
be greater than 10cm
Verify the following:
i)your modem is connected to
the ADSL line
ii)the Mains Supply at the
power adapter is powered
on
iii)the Switch on your modem
is at the
iv)the Ethernet cable is
connected from your
modem to your Ethernet
card
(refer to
DSL TURBO 900 DSL TURBO 900
DSL TURBO 900 for the mentioned
DSL TURBO 900 DSL TURBO 900
connections)
T elephone
wall socket
ower adapterower adapter
ower adapter
ower adapterower adapter
II
I position.
II
section 3.2 - Connectingsection 3.2 - Connecting
section 3.2 - Connecting
section 3.2 - Connectingsection 3.2 - Connecting
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
54
Page 55
C. Troubleshooting Guide
For any re-connections made, allow some time for system to re-establish
the Internet link. If the connection still fail, please proceed with the next
question,
I am not able to connect to the Internet.I am not able to connect to the Internet.
I am not able to connect to the Internet.
I am not able to connect to the Internet.I am not able to connect to the Internet.
I am not able to connect to the Internet.I am not able to connect to the Internet.
I am not able to connect to the Internet. for further tests.
I am not able to connect to the Internet.I am not able to connect to the Internet.
Carry out the following test to verify your connections.
DSLDSL
1. From your Windows desktop, double-click on
TT
2. Click
estest
T
est. (Table C-2 gives the description of the tests.)
TT
estest
TEST TEST
DSL
TEST icon.
DSLDSL
TEST TEST
The tests listed will
commence. You
PP
should get a
ASS ASS
P
ASS for
PP
ASS ASS
all the tests.
Should your test(s)
fails, please refer to
TT
able Cable C
able C
able Cable C
-2 -2
-2 for the
-2 -2
T
TT
solution.
TestDescriptionResult=FAIL
Interface test
Modem test
Network test
TT
able Cable C
T
TT
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
-2. T-2. T
able C
-2. T
able Cable C
-2. T-2. T
1.Please ensure that you have proceeded with Chapter 6 - Configuring Your
Ethernet Card before running DSLTEST for DSL TURBO 900.
2.If one of the test failed, subsequent tests will be skipped. Please proceed
to fix the problem first before running the test program again.
To test if your driver is installed
properly.
To check if your system is
communicating with the modem.
To check if the Internet
connection is ok.
est Descriptions.est Descriptions.
est Descriptions.
est Descriptions.est Descriptions.
Re-install your modem driver.
Check with your Internet ADSL
Service Provider.
55
Page 56
C. Troubleshooting Guide
During the installation of Client Software, the error message, During the installation of Client Software, the error message,
During the installation of Client Software, the error message,
During the installation of Client Software, the error message, During the installation of Client Software, the error message,
TT
CP/IP stack installed. Please install the Microsoft TCP/IP stack installed. Please install the Microsoft T
T
CP/IP stack installed. Please install the Microsoft T
TT
CP/IP stack installed. Please install the Microsoft TCP/IP stack installed. Please install the Microsoft T
PP
anel, Networkanel, Network
P
anel, Network
PP
anel, Networkanel, Network
..
is prompted. is prompted.
.
is prompted. (For Windows
..
is prompted. is prompted.
CP/IP stack in ControlCP/IP stack in Control
CP/IP stack in Control
CP/IP stack in ControlCP/IP stack in Control
®
95 users only)
No MicrosoftNo Microsoft
No Microsoft
No MicrosoftNo Microsoft
You need to install Microsoft TCP/IP before installing the Client Software.
Please refer to
Technical Support ConsiderationsTechnical Support Considerations
Technical Support Considerations
Technical Support ConsiderationsTechnical Support Considerations
Majority of enquiries can be resolved efficiently. However, there may be cases
when it is beyond our technical support to assist you. We may not be able to assist
you in:
Hardware conflictsHardware conflicts
Hardware conflicts
Hardware conflictsHardware conflicts
We will try to discover them and make suggestions but we are unable to
repair them over the telephone.
8
AVS Computer Services Pte Ltd is Aztech authorised Customer Service Center.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
57
Page 58
D. Technical Support
Software conflictsSoftware conflicts
Software conflicts
Software conflictsSoftware conflicts
Removal of other software and reinstalling our software may be the only
solution.
O/S problemO/S problem
O/S problem
O/S problemO/S problem
If you encounter problems like fatal exception or illegal operation, kindly
refer to your PC vendor.
Modifications made to your softwareModifications made to your software
Modifications made to your software
Modifications made to your softwareModifications made to your software
Our technical support officers are trained to support the software we provide
as part of our service and they are knowledgable about a wide range of other
programs. However, we are unable to support software that has been
modified.