Aztech 56K User Manual

Step 1: Setting up your Modem

56K External Modem

Easy Start

Version 1.0

Contents

Package ........................................................................... 2

Knowing your Modem ....................................................... 3

Step 1: Setting up your Modem .........................................5

Step 2: Installing the Modem Driver ................................... 7

2.1 For Windows® XP .................................... 7

2.2 For Windows® Me .................................... 8

2. 3 For Windows® 98 / 98 SE ....................... 1 0

2.4 For Windows® 2000 .............................. 11

For Windows® 95................................... 1 3

Step 3: Verifying Your Modem .......................................... 1 4

Uninstalling Your Modem Driver .......................................15

Product warranty does not apply to damage caused by lightning, power surges or wrong voltage usage.

Package

If you found any missing items, please contact your dealer immediately.

(The actual cables that are included with your package may differ in appearance from country to country)

This section will guide you through the installation of your modem. Just follow the instructions below and you will have your modem installed in minutes.

Power off your computer and any connected devices before setting up your modem!

1. Connect the Male Plug of the Serial Port Cable to the Serial Port Jack on the modem.

2. Connect the Female Plug of the Serial Port Cable to the 9-pin serial port on your com-

puter.

(The location of your computer's serial port may differ from the illustration on the next page. Refer to your computer's user guide for the exact location of the serial port.)

If you do not have a 9-pin port free, you would require a 9-to-25-pin converter.

If your modem doesn't require a telehone jack connection, please procced to Step 4

3. Connect a telephone set (Telephone Set For US and Asia Pacific Model) to the Phone Jack

on the modem .

56K External

Modem

Telephone Extension Cable

Serial Port Cable

For problems encountered during setting up or running your modem, please refer to the Frequently Asked Questions and/or

Troubleshooting Guide located in the \Manuals folder on your

Installation CD.

Knowing your Modem

Familiarize yourself with the various parts of your modem. This will be useful during the installation later on.

Front Indicators

POWER

Lights up when power is supplied to the

modem.

AC Power Adapter

4. Connect one end of the Telephone Extension Cable to the Line Jack on the modem.

5. Connect the other end of the Telephone Extension Cable to a Telephone Jack on the wall.

6. Connect the AC Power Adapter Jack to the Power Jack on the modem.

7. Connect the AC Power Adapter Plug to an electrical outlet.

Installation CD

(The AC Power Adapter Plug in your modem package may differ from the illustration above. However, the connection procedure is still applicable.)

Step 2: Installing the Modem Driver

2.1 Installing the Modem Driver - For Windows® XP

1. Power on the modem. The power LED indicator lights up on the modem's front panel.

2. Power on your computer to start Windows. It will detect your newly-connected modem and an Add New Hardware Wizard window will appear.

Place the Installation CD onto your CD-ROM drive. Click Install from a list or specific location (Advanced) and click Next.

3. Select Search for the best driver in

these locations.

" In-Use

Check the box Include this location in the search.

Click Browse and navigate to '\WinXP' folder on your CD-ROM drive.

Lights up when modem is in use.

# DATA

Flickers up when the modem is transmitting / receiving data.

Back Panel Indicators

EM3950-W Series (With Speakerphone Features)

EM3950-W Series (Without Speakerphone Features)

4. During installation, the following may be prompted. This happens when a newer driver is detected. Click Continue Anyway.

5. At the prompt for country setting, select the Com port that the modem is connected to and the country that you are currently in. Click OK.

6. Click Finish to complete the installation.

This completes the installation of the modem driver in Windows® XP.

2.2 Installing the Modem Driver - ForWindows® Me

1. Power on the modem. The power LED indicator lights up on the modem's front panel.

2. Power on your computer to start Windows. It will detect your newly connected modem and

an Add New Hardware Wizard will appear. Place the Installation CD onto your CD-ROM drive. Select the option Specify the location of the driver and click Next.

3. Select Specify a location.

Click Browse and navigate to '\Winme' folder on the Installation CD.

4. During installation, the following may be prompted. This happens when a newer driver is

detected. Click Continue Anyway.

5. At the prompt for country setting, select the Com port that the modem is connected to and the

country that you are currently in. Click OK.

6. Click Finish to complete the installation.

This completes the installation of the modem driver in Windows® ME.

6. Click Next to proceed installation with the specified driver.

7. Click Ye s to continue if a Digital Signature Not Found window appears. This happens when

a newer driver is detected.

9. At the prompt for country setting, select the Com port that the modem is connected to and the

country that you are currently in. Click OK.

10 . Click Finish to complete the installation.

This completes the installation of the modem driver in Windows® 2000.

For Windows® 95 installation steps, please refer to Windows® 95 Installation Guide located in the \Manuals folder on your Installation CD.

2.3 Installing the Modem Driver - For Windows® 98 / 98 SE

1. Power on the modem. The power LED indicator lights up on the modem's front panel.

2. Power on your computer to start Windows. It will detect your newly-connected and an

Add New Hardware Wizard will appear. Place the Installation CD onto your CD-ROM drive and click Next.

3. Select Search for the best driver for your device and click Next.

4. Select Specify a location. Click Browse and navigate to '\win9x' folder on the Installation CD. Click Next.

5. Click Next to proceed installation with the specified driver.

6. At the prompt for country setting, select the Com port that the modem is connected to and

the country that you are currently in. Click OK.

7. When the installation is completed, click Finish.

This completes the installation of the modem driver in Windows® 98.

2.4Installing the Modem Driver - For Windows® 2000

1. Power on the modem. The power LED indicator lights up on the modem's front panel.

2. Power on your computer to start Windows. It will detect your newly-connected modem and a Found

New Hardware Wizard window will appear. Click Next.

3. Select Search for a suitable driver for my device (recommended) option and click Next.

4. Select Specify a location option and then click Next.

5. Place the Installation CD into your CD-ROM drive.

Click Browse and navigate to to the '\Win2000' folder on the Installation CD. Click OK.

STEP 3: Verifying Your Modem

Carry out the following steps to verify if the driver for the modem

has been installed successfully.

3.1 For Windows® 98 / 98 SE / Windows® Me

i From your Windows desktop, right-click on My Computer icon

and click Properties.

ii Click on the Device Manager tab.

ii i Double-click on the Modem device. You should see the

following Modem model listed. This means that your Modem driver is successfully installed.

If you see a yellow exclamation mark besides V92

Analog PnP Modem, it means that your driver is not

installed successfully. Click on the device and click

Remove. Click Refresh and install your driver again.

(see STEP 2).

3.2 For Windows® 2000 / Windows XP

i Windows 2000: From your Windows desktop, right-

click on My Computer icon and click Properties. Windows XP: Click Start. Right-click on My Computer icon and click Properties.

ii Click on the Hardware tab and click Device Manager. iii Double-click on the Modem device. You should see the

following Modem model listed. This means that your Modem driver is successfully installed. If you see a yellow exclamation mark besides V92

Analog PnP Modem, it means that your driver is not

installed successfully. Click on the device and click

Uninstall. Right click on the mouse and select Scan for hardware changes and install your driver again.

(see STEP 2).

Windows 2000

Windows 98

Windows Me

Uninstalling Your Modem Driver

1. From your Windows taskbar, click Start > Settings > Control Panel.

2. Select Add/Remove Programs. Double-click on V92 Analog PnP Modem to remove modem

driver.

Windows XP

Technical Support

Hotline : (65) 6741 7211 (Sales Enquiry)

Email : sales@aztech.com (Sales Enquiry)

Fax : (65) 6749 1198

Working Hours : Monday to Friday - 0900 to 1730

(65) 6749 2062 (Technical Support)

support@aztech.com ( Technical Support)

Saturday/Sunday/Public Holidays - Closed

Technical Support Considerations

Majority of enquiries can be resolved efficiently. However, there may be cases when it is beyond our technical support to assist you. We may not be able to assist you in:

• Hardware conflicts

We will try to discover them and make suggestions but we are unable to repair them over the telephone.

• Software conflicts

Removal of other software and reinstalling our software may be the only solution.

• O/S problem

If you encounter problems like fatal exception or illegal operation, kindly refer to your PC vendor.

• Modifications made to your software

Our technical support officers are trained to support the software we provide as part of our service and they are knowledgable about a wide range of other programs. However, we are unable to support

software that has been modified.

P/N: 040-511585-101 (Ref: EM3950)