Azio ENC311-C41, ENC311-U41, ENC311S-C41, ENC311S-U41 User Manual

AZiO External HD Kit

User’s Guide

Table of Contents

Overview ……………………………………………………………………………… 3

Precautions! ……………………………………………………………………..….. 4

Package Contents ………………………………………………………………..… 5

System Requirements for PC ……………………………………………………. 6

System Requirements for Mac ………………………………………………..… 7

Technical Specifications ………………………………………………………….. 8

Installing a 3.5” Hard Drive ……………………………………………………... 9

Setting up the Drive ……………………………………………………………… 17

Naming your Drive …………………………………………………………..…… 19

Partitioning/Formatting the Drive ……………………………………….….. 20 Formatting for Mac & PC compatibility ……………………………………………………………….…. 20

Partitioning/Formatting in Windows XP or 2000 …………………………………………………….. 20 Partitioning/Formatting in Windows Me or 98SE …………………………………………………….. 21 Formatting in Mac OS X ………………………………………………………………………………………. 21 Formatting in Mac OS 9 ………………………………………………………………………………………. 22

How to safely dismount the Drive ……………………………………………. 23

AZiO External HD Kit: Features Explored ……………………………...…… 24 Hi-Speed USB 2.0 ……………………………………………………………………………………………….. 24

FireWire 400 …………………………………………………………………………………………………….... 24

Serial ATA ……………………………………………………………………………………………………..…… 25

Frequently Asked Questions …………………………………………………... 26

Troubleshooting ………………………………………………………………….. 28

Troubleshooting for Mac users ………………………………………………………………………..…… 29

Warranty ……………………………………………………………………………. 32

Contact Information …………………………………………………………….. 33

Notices ………………………………………………………………………………. 34

Troubleshooting for PC users …………………………………………………………………………….... 28

Overview

Thank you for purchasing the AZiO External HD kit, one of the most stylish and practical data storage solutions available. The AZiO HD Kit can convert your internal 3.5” hard disk drive into a hi-speed external storage device. Use it to store your collection of documents, photos, media files, and/or backup a copy of all your important data. This external drive kit is very easy to install, is hotswappable, and is backed by AZiO Corporation’s 1-year Limited Warranty.

This AZiO product features high-quality construction, advanced external interface technology, and state-of-the-art industrial design, assured to provide you with years of reliable performance.

The information in this guide pertains to the following models: ENC311-C41: USB 2.0 + FireWire 1394a Interface

ENC311-U41: USB 2.0 Interface ENC311SU31: eSATA + USB 2.0 Interface ENC311SU41: eSATA + USB 2.0 Interface

This guide contains important information for the proper installation, use, and care of your AZiO product. Please read this guide carefully and retain it for future reference.

Precautions!

Failure to follow the precautions below may result in damage to the device, loss of data, and voiding of the warranty.

 If using your AZiO product as a general-purpose storage device (as

opposed to a backup device) AZiO strongly recommends that you backup the files stored on the device. AZiO will not be responsible for loss of data or corruption; nor will AZiO perform recovery of lost data or files.

 Do not attempt to disassemble or modify the internal components. If the

device is malfunctioning, contact AZiO Technical Support via the Support page at www.aziocorp.com/support.php or call (909) 468-1198 (Pacific Time) during regular business hours.

 Dual-interface devices: Use only one interface at a time.  Do not expose the device to rain or use it in damp or wet conditions.  Never place containers of liquids on the device. This can damage the

device and increase the risk of electric shock, short-circuiting, fire, or personal injury.

 Do not use the device in temperatures outside the range of 40° F - 130°

 Do not use a third party AC adapter or power cord.  Do not bump, jar or drop the device.  Do not disconnect any cables while the device is powered on without first

un-mounting the device.

Package Contents

1) AZiO External HD Enclosure

2) AC Adapter & Power Cord

3) Software CD

4) Vertical Placement Stand

5) Quick-Start Guide

6) Mail-In Registration Card

7) USB 2.0 Cable

8) 6-pin to 6-pin FireWire Cable (ENC311-C41 Only)

9) eSATA to eSATA Cable (ENC311SU31 & ENC311SU41)

*If you are missing any item listed above, please contact Customer Service at

support@aziocorp.com

, or call (909) 468-1198.

System requirements for PC

 Minimum 233 Mhz  Windows XP, 2000, Me or 98SE  Available interface port:

-USB 2.0 Users: USB Port

-FireWire 1394a Users: 6-pin FireWire Port

-eSATA Users: External Serial ATA (eSATA) Port

Windows XP (USB 2.0) users:

You must have Windows XP Service Pack 1 or later or the drive will operate at USB 1.1 speeds. Go to www.microsoft.com and click on the Windows Update link.

Windows 2000 users:

In order to use the USB 2.0 or the FireWire connection, you must have Windows 2000 Service Pack 4 or later. Go to www.microsoft.com and click on the Windows Update link.

Windows Me (USB 2.0) users:

We strongly recommend getting the latest updates. Go to www.microsoft.com and click on the Windows Update link.

Windows 98SE users:

 In order to use the USB 2.0 connection you must install the USB 2.0 driver

included on the supplied CD. (See “Mounting a USB-Connected Drive” for instructions).

 In order to use the FireWire connection, you will need Windows 98

Second Edition 1394 Storage Supplement. You can download it at

http://www.microsoft.com/windows98/downloads/default.asp.

System Requirements for Mac

 Power Macintosh (G5, G4, G3, Mac mini, iBook, PowerBook, or iMac)  Mac OS 9 or Mac OS X  ENC-303SU eSATA: MAC OS 10.2 or later  Available interface port:

-USB 2.0 users: USB Port

-FireWire 1394a users: 6-pin FireWire Port

-eSATA Users: External Serial ATA (eSATA) Port

Mac OS 9 Users:

 Mac OS 9 does not support USB 2.0. If using the USB 2.0 interface on OS

9, the device will operate at USB 1.1 speed.

 For FireWire connectivity, Mac OS 9 requires FireWire software version 2.7

or later. If you have Mac OS 9.1 or later you already have FireWire 2.7 or later. Mac OS 9 updates are available at

http://docs.info.apple.com/article.html?artnum=75288.

USB 1.1 Compatibility:

This device is backward compatible with USB 1.1. However, if you connect this device to a USB 1.1 port, it will operate at USB 1.1 speeds (up to 12 Mbps).

FireWire users with laptops:

If your laptop has a 4-pin FireWire port, you will need to obtain a 6-pin to 4-pin FireWire cable (not included).

eSATA users with SATA ports:

If your computer has a SATA port, please upgrade to eSATA by using the included SATA to eSATA converter bracket.

Technical Specifications

Model # USB 2.0 …………………..………………………………………………….…. ENC311-U41 USB 2.0 + FireWire 400 ……………………………………….……….… ENC311-C41 USB 2.0 + eSATA ………………………………………ENC311SU31/ENC311SU41

Dimensions: Length x Width x Height (inches) …………………….………… 8.4” x 5.1” x 1.2” Length x Width x Height (mm) …………………………….………. 213 x 129 x 30

Weight …………………………………………………………………………………………..... 1.5 lbs

Interface Transfer Rate (max. Mbps) USB 2.0 …………………………………………………………………………………….. 480 FireWire 400 ………………………………………………………………………….……. 400 eSATA ……………………………………………………………………………………… 3,000

Chassis (approved/recognized) …………………………………………………..… FCC/CE/UL

Power Requirement ……………………………………………………….... +5VDC & +12VDC

Startup Current (max A) …………………………………………..…………….……… 2.0 (12V) External Power Supply …………………………………………………………… 34W Switching AC Input ……………………………………………………………… 100-240V ~ 47/63Hz 1.2A DC Output ……………………………………………………………. 5.0V (2.0A), 12.0V (2.0A)

Installing a 3.5” Hard Drive

1. Configure your IDE Hard Drive as a Master

(Does not apply for SATA Hard Drives) Your IDE drive has a jumper black at the back (situated between the ATA

interface connector and the power connector). The jumper block has an array of pins. You may need to plug one or more jumpers onto specific pins in order to configure the drive as a master. Your drive most likely came with jumpers already attached to the jumper block.

Each IDE drive manufacturer has a different jumper arrangement for specific drive configurations (master, slave, cable select, etc). Refer to the instructions that came with your drive and, if necessary, arrange the jumper(s) so that the drive is configured as a master. You should use small needle-nose pliers or tweezers to remove/insert jumpers.

If you do not have your drive’s manual, most manufacturers make manuals available for download from their websites. Be sure to download the correct manual for your specific model as jumper configurations can differ from model to model.

2. Disassemble the Drive Kit

Using a Philips screw driver, remove all four screws located on both sides of the UPPER aluminum enclosure cover. (Do not remove the screws for the bottom aluminum case).

Open the drive kit by carefully remove the top cover from the body chassis.

Warning: When handling the opened kit, never touch the PCB (printed circuit board). It contains sensitive electronics that can be easily damaged.

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