Axor 38000XX1 User Manual

Installation Instructions / Warranty

Uno

Single Control Lavatory with Zero Handle

38000XX1

Single Control Bidet with Zero Handle

38200XX1

90925401-01 05/2005

38000XX1 38200XX1

Technical Specifications

Maximum incoming water pressure 147 PSI
Recommended incoming water pressure 14.7 - 72.5 PSI
Recommended incoming hot water temperature 120o - 140o F*
Hole size in mounting surface 1-1/4” min

Maximum mounting surface depth 1- 5/8”
Flow Rate 2.2 GPM

*Some governing bodies require that the water heater be set to 120o F or less. Please know and follow all
applicable local codes when setting the temperature on the water heater.

1-5/8” max

Installation Considerations

FOR BEST RESULTS, HANSGROHE RECOMMENDS THAT THIS UNIT BE INSTALLED BY A LICENSED,
PROFESSIONAL PLUMBER.

Please read over these instructions thoroughly before beginning installation. Make sure that you have all tools
and supplies needed to complete the installation.

The supply hoses provided on this faucet are made to fit supply stops with 3/8” compression fittings.
The high temperature limit stop can be re-set to comply with local plumbing codes, or to protect children from

scalding.

User Instructions

The faucet is turned on or off by moving the handle forward or to the rear, respectively.
Rotating the handle to the left delivers hot water, and to the right cold water.
If the flow rate diminishes over time, remove and clean the aerator.

2

Installation Instructions

Flush the supply lines thoroughly before installation.

If the mounting surface is 3/16"thick or less, cut the centering
ring so that it is as thick as the countertop. If the mounting
surface is greater than 3/16", leave the centering ring intact.

• Place the faucet and centering ring in position on the
mounting surface.

• From underneath the mounting surface, slip the
fixation piece over the threaded pin. Tighten the nut.

• Attach the supply hoses to the supply stops. The hot
hose is marked with a red band.

• The supply hoses included with this faucet will fit a
standard supply stop with a 3/8" compression fitting
(not included). Remove the compression nut and ring
from the stop. Slide them over the hose inlet.

• Insert the hose into the stop. Hand tighten the nut.
Use a wrench to tighten the compression nut fully.
Turn on the supply stop to check for leaks.

• Install the pop-up drain. Install the pull rod and connect to the drain assembly.

3

Pop-up Drain Installation

• Remove the plunger assembly (1, 2).

• Unscrew the drain outlet flange (3)

from the tee (8).

• Unscrew the tailpiece (9) from the tee
(8). Wrap the threads with plumbers’
thread tape and replace.

• Install the white, flexible sealing
gasket (4) to the flange (3). Sit it in
the sink outlet.

• From under the sink, install the black
mack gasket (5), white friction ring (6)
, and retainer nut (7) to the flange (3).
Do not tighten the nut against the
bottom of the sink at this time.

• Thread the tee (8) and tailpiece (9) to the flange. The pivot must face the faucet. If
necessary, turn the drain assembly.

• Tighten the retainer nut (7).

• Sit the plunger assembly in the drain (1,2).

• Install the horizontal rod (11) so that the end goes through the loop in the bottom of the

height adjuster (2).

• Install and hand tighten the pivot ball nut(13).

• Attach the swivel connector (12) to the end of the horizontal rod (13) .

• Attach the swivel connector to the end of the vertical rod (14). Position as desired, and

tighten with a small, flathead screwdriver.

4

Set the high temperature limit stop (optional)

• Turn off the water at the supply stops – usually located under
the sink. Turn on the faucet to confirm that the water is off.

• Close the drain OR cover it with a wash cloth. Gently pry off
the screw cover or use the 4 mm hex wrench to push the
screw cover into the handle. Retrieve the screw cover when
the handle is removed.

• Use a 4mm hex wrench to loosen the handle screw (4 complete revolutions). Remove the
handle. Place the handle in a safe place.

• Remove the decorative nut cover and set aside.

• Remove the handle screw from the stem of the cartridge.

Remove the high temperature limit stop.

• Replace the high temperature limit stop so that the pin on the
cartridge is in the desired slot on the limit stop. Note: the
temperatures given in the diagram assume a water heater

o

temperature of 140

F, a cold water temperature of 50o F, and

a water pressure of 45 PSI. Your high temperature may vary.

• Replace the decorative nut cover. Replace the handle screw.
Use the hex wrench to turn the screw 4 revolutions.

• Replace the handle. Finish tightening the handle screw. Turn on the water and test the
faucet.

5

Replacement Parts

1 handle 38090XXX
2 flange 96395XXX
3 nut 96461000
4 cartridge 92730000
5 aerator 13805000
6 pull rod 92620XXX
7 mounting kit 96016000

XXX = color
000 = chrome
810 = satinox

Cleaning Recommendation for Hansgrohe Products

Modern faucetry and shower products utilize a combination of materials to comply with the needs of the market with
regard to design and functionality.

To avoid damage, it is necessary to use some caution when cleaning. Damage caused by improper treatment is not
covered under the Hansgrohe warranty.

Cleaning Materials for Faucets and Showers

• To remove lime scale, use only products made specifically for that purpose. Always follow the manufacturer’s
instructions when using.

• Do not use cleaners that contain hydrochloric, formic, acetic, or phosphoric acids, as these will cause considerable
damage to finishes and to plastic components.

• Never mix cleaning materials.

• Never use cleaners containing abrasives. Do not use abrasive cleaning cloths, pads, or sponges.

Cleaning Procedures

• Clean your faucets and shower products as and when required. Regular cleaning will prevent scale buildup and
water spotting.

• Follow the label instructions. Do not allow any cleaner to remain on the product for longer than necessary.

• When using spray cleaners, spray first onto a sponge or cloth – do not spray directly onto the product.

• After cleaning, rinse thoroughly with clear water to remove any cleaner residue.

Important

• Soap and shampoo residue can also cause damage to the product. Rinse well with clean water after use.

• If the surface is already damaged, harsh cleaning materials will cause further damage.

6

Limited Lifetime Consumer Warranty

This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This
warranty is limited to Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996,
and installed in either the United States or Canada.

WHO IS COVERED BY THE WARRANTY

This warranty extends to the original consumer purchaser only.

WHAT IS COVERED BY THE WARRANTY

This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in
material or workmanship as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any
product or part of the product which proves defective because of improper workmanship and/or material, under normal
installation, use, service and maintenance. If Hansgrohe is unable to provide a replacement and repair is not practical or
cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of the product.

LENGTH OF WARRANTY

Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two
sentences. If you are a consumer who purchased the product for use primarily for personal, family, or household purposes,
this warranty extends for as long as you own the product and the home in which the product is installed. If you purchased
the product for use primarily for any other purpose, including, without limitation, a commercial purpose, this warranty
extends only (i) for 1 year, with respect to Interaktiv and Retroaktiv products, and (ii) for 5 years, with respect to AXOR,
ShowerPower and Pharo products.

THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:

A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) improper installation, improper maintenance, misuse, abuse,

negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no rinse” cleaning
products, or the use of the product in any manner contrary to the product instructions.

C. Labor or other expenses for the disconnection or return of the product for warranty service, or for installation or

reinstallation of the product.

D. Accessories or related products not manufactured by Hansgrohe.

TO OBTAIN WARRANTY SERVICE

Contact your Hansgrohe retailer, or write to Technical Service at:
Hansgrohe Inc.

1492 Bluegrass Lakes Parkway
Alpharetta GA 30004

Or, call Hansgrohe toll-free at [phone].
In requesting warranty service, you will need to provide

1. The sales receipt or other evidence of the date and place of purchase.

2. A description of the problem.

3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc.
1492 Bluegrass Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.

When warranty service is completed, any repaired or replacement product or part will be returned to you postage
prepaid.

7

EXCLUSIONS AND LIMITATIONS

REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS
PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE
NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY
IN CONNECTION WITH THIS PRODUCT.

HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL,
OR CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED
WARRANTY (INCLUDING MERCHANTABILITY).

Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.

This warranty gives you specific legal rights, and you may have other rights which vary from State to State.
You may be required by law to give us a reasonable opportunity to correct or cure any failure to comply before you can

bring any action in court against us under the Magnuson-Moss Warranty Act.

PRODUCT INSTRUCTIONS AND QUESTIONS

Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect.
Prior to installing, always carefully study the enclosed instructions on the proper installation and the care and maintenance
of the product. If you have questions at any time about the use, installation, or performance of your Hansgrohe product, or
this warranty, please call or write to us at the toll-free number and address printed above.

Hansgrohe Inc.

1490 Bluegrass Lakes Parkway

Alpharetta GA 30004

770 360 9880

website: www.hansgrohe-USA.com