Axon Enterprise S01105 Users Manual
Axon Signal Sidearm
User Manual
Model AX1012
IMPORTANT SAFETY INSTRUCTIONS
Read all warnings and instructions. Save these
instructions.
The most up-to-date warnings and instructions are
available at www.axon.com
MMU[00NN] Rev: DRAFT A1
Contents
1 Chapter 1: Introduction
1 What is Axon Signal Sidearm?
1 Getting to know your Signal Sidearm Sensor
2 Chapter 2: Axon Signal Sidearm Operation
2 Operating Modes
2 Low Power Mode
2 Test Mode
2 Field Mode
3 Mute Mode
3 Registering and Assigning Signal Sidearm
3 Registering and Assigning a Signal Sidearm with ADM
3 Registering and Assigning a Signal Sidearm using Evidence.com
4 Reassigning a Signal Sidearm
4 Reassigning a Signal Sidearm with ADM
4 Reassigning a Signal Sidearm using Evidence.com:
4 Updating Signal Sidearm Sensor Firmware
5 Updating the Sensor’s Clock after Battery Replacement
6 Chapter 3: Axon Signal Sidearm Maintenance and Troubleshooting
6 Battery Replacement
7 Sensor Reset
7 Factory Firmware Reset
7 Troubleshooting
11 Customer Service
12 Chapter 4: Additional Information
12 Warranty Policy
12 Warnings
12 Radio Waves
14 Declaration of Conformity
14 Compliance Marks
i
Chapter 1: Introduction
What is Axon Signal Sidearm?
The Axon Signal Sidearm sensor is designed to work with common duty holsters. When a firearm
is removed from the holster, the Signal Sidearm sensor alerts Axon systems equipped with Signal
technology. Upon receipt of this signal, a compatible device can perform a programmed response.
The sensor is powered by a CR2430 battery. The battery should last 1 year with normal use.
Getting to know your Signal Sidearm Sensor
A
B
C
D
A
A The screws that hold the sensor together. These screws are
removed screws for battery replacement.
B The screws that attach the sensor to the bracket.
C Status LED indicator, which shows device and battery status.
LED REFERENCE
Mode Status LED indication
Low Power O
Tes t On (when the firearm is holstered)
Field O (after taking the sensor out of Test Mode)
Mute Blinking green indicates battery power is
good.
Blinking red indicates the battery is low and
needs to be replaced.
Sensor Reset Blinking yellow.
D Button used to cycle the device through the operating modes.
A A
B
1
Chapter 2: Axon Signal Sidearm Operation
This chapter provides information on the Axon Signal Sidearm sensor operating modes and
working with the sensor.
Operating Modes
The Axon Signal Sidearm sensor has four operating modes. The sensor should be placed in Field
Mode during normal operations.
Low Power Mode
The sensor is shipped from the factory in Low Power Mode. To make use of your sensor, follow the
steps below to take it out of the Low Power Mode.
1 Remove firearm from holster.
2 Follow instructions to install the sensor.
3 To enter Test Mode, press the button for 1 second. The LED blinks green 3 times. If there is
no activity for 30 seconds, the sensor returns to Low Power Mode.
Test Mode
Use Test Mode to confirm that the sensor detects when you insert and remove your firearm from
the holster. After entering Test Mode:
1 Replace firearm in the holster. The LED should illuminate green.
2 Remove your firearm from the holster. The LED should turn o.
3 Repeat steps 1 and 2 three more times.
4 If the LED does not illuminate or turn o, repeat the installation and ensure the sensor is as
close to the holster as possible.
5 To enter Field Mode, press and hold the button for 5 seconds. The LED blinks green 3 times
and then turns o when the sensor enters Field Mode.
Field Mode
In Field Mode, the sensor alerts Axon systems equipped with Signal technology when the firearm
is removed from the holster.
1 When the firearm is removed from the holster, Signal Sidearm alerts an Axon system
equipped with Axon Signal technology of a status change. The duration of the alert is 30
seconds.
2 To enter Mute Mode, press and hold the button for 5 seconds.
2
Axon Signal Sidearm User Manual
Mute Mode
Mute Mode is intended for situations in which you need to remove your firearm from the holster,
but do not want to alert Axon systems with Signal technology.
Additionally, when you are in Mute Mode, the color of the LED indicates the power status of your
battery.
• To enter Mute Mode, press and hold the button for 5 seconds.
A green blinking LED means Mute Mode is active and the battery is good.
A red blinking LED means Mute Mode is active and the battery is low and needs to be
replaced.
The sensor automatically returns to Field Mode after 30 seconds elapses or when your
firearm is removed from the holster, whichever occurs first.
Registering and Assigning Signal Sidearm
Using the Axon Device Manager (ADM) beta app is the preferred method for registering and
assigning Axon Signal Sidearm units. Signal Sidearm units can also be registered and assigned
through Evidence.com.
Maintaining up-to-date device assignment ensures the accuracy of audit trails and delivery of
low battery notifications and other device alerts.
Registering and Assigning a Signal Sidearm with ADM
1 Log in to ADM.
2 Place the Signal Sidearm sensor on the back of the phone, ensuring the mute button is
facing up and makes contact with the back of the phone.
3 Once ADM finds the sensor, tap the screen to assign.
4 Enter the name or badge number of the person you want to assign the sensor to and tap
enter.
The Signal Sidearm sensor is assigned.
5 Tap Complete to exit.
Registering and Assigning a Signal Sidearm using Evidence.com
1 Sign in to your Evidence.com account.
2 On the menu bar, click Admin and then under Devices, click Signal Sidearm Registration.
3 Enter the Signal Sidearm sensor Serial Number.
4 Optionally, enter the name or badge number of the person you want to assign the sensor
to in the Assignee field.
5 Click Register Device.
Chapter 2: Axon Signal Sidearm Operation 3
Axon Signal Sidearm User Manual
Reassigning a Signal Sidearm
Axon Signal Sidearm units can be reassigned to dierent users as needed. Using the Axon Device
Manager (ADM) beta app is the preferred method for reassigning Axon Signal Sidearm units.
Signal Sidearm units can also be reassigned through Evidence.com.
Maintaining up-to-date device assignment ensures the accuracy of audit trails and delivery of
low battery notifications and other device alerts.
Reassigning a Signal Sidearm with ADM
1 Log in to ADM.
2 Place the Signal Sidearm sensor on the back of the phone, ensuring the mute button is
facing up and makes contact with the back of the phone.
3 Once ADM finds the sensor, it shows the name of the current assignee.
4 Tap Reassign, enter the name or badge number of the person you want to assign the sensor
to, and then tap enter.
The Signal Sidearm sensor is reassigned.
5 Tap Complete to exit.
Reassigning a Signal Sidearm using Evidence.com:
1 Sign in to your Evidence.com account.
2 On the menu bar, click Devices.
3 Search for the Signal Sidearm sensor you want to reassign.
4 In the search results, click the Serial Number for the Signal Sidearm unit you want to reassign.
5 Click the Assign Device tab.
6 Enter the name or badge number of the person you want to assign the sensor to in the
Assign Device To field.
7 Click Assign Device.
Updating Signal Sidearm Sensor Firmware
Axon periodically releases updates for the firmware of all Axon devices, including Signal Sidearm.
These updates typically include improvements in device stability and new functionality. Axon
recommends that you update the firmware for all your devices as soon as the update is available.
1 Log in to ADM.
2 Place the Signal Sidearm unit you are updating in Mute Mode.
3 Tap the BETA menu in the upper right. This will take you to the Signal Sidearm Beta section.
(If you do not see the BETA menu, ensure you are using the beta version of Axon Device
Manager).
The app detects any Signal Sidearm sensors that are with Bluetooth range (approximately
30 feet).
Chapter 2: Axon Signal Sidearm Operation 4
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