Axon Enterprise S00146 Users Manual
Axon Flex 2
User Manual
Models AX1005, AX1006
IMPORTANT SAFETY INSTRUCTIONS
Read all warnings and instructions. Save these Instructions.
The most up-to-date warnings and instructions are
available at
www.taser.com.
MMU#### Rev: X
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Contents
Chapter 1: Introduction ...................................................................................................................... 1
What Is the Axon Flex 2 Camera System...................................................................................... 1
Important Safety and Health Information ................................................................................... 1
Additional Reading .......................................................................................................................... 1
Chapter 2: Getting to Know Your Axon Flex 2 Camera .................................................................. 3
Axon Flex 2 Features ....................................................................................................................... 3
Axon Flex 2 Camera ..................................................................................................................... 3
Axon Flex 2 Controller ................................................................................................................. 4
Axon Flex 2 Cables and Connectors ............................................................................................. 7
Straight-to-Right-Angle Connector ............................................................................................ 7
USB Cable ...................................................................................................................................... 7
Axon RapidLock Mount ................................................................................................................... 7
Parts ............................................................................................................................................... 8
Assembly and Use ....................................................................................................................... 8
Other Equipment Mounting Options ........................................................................................ 9
Chapter 3: Hardware Details .......................................................................................................... 10
Preparing the Axon Flex 2 Camera ............................................................................................ 10
Using the Camera Clip ................................................................................................................. 12
Attaching the Camera to the Clip ........................................................................................... 12
Removing the Camera from the Clip ..................................................................................... 13
Attaching the Clip to a Mount ................................................................................................. 14
Chapter 4: Recording with the Axon Flex 2 Camera ................................................................... 15
BUFFERING Mode (Turning on the Camera) ......................................................................... 15
Muting Audio Recording .............................................................................................................. 17
Adding Markers to Recorded Video ........................................................................................... 17
EVENT Mode (Starting Recording) .......................................................................................... 16
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Battery Status ................................................................................................................................ 17
Configuring Your Axon Camera .................................................................................................. 17
Adjusting the Audio Prompt Volume ..................................................................................... 17
Turning off the Camera LEDs (Stealth Mode) ....................................................................... 18
Using Axon View ....................................................................................................................... 18
Pairing Your Axon Flex 2 Camera with a Smart Device ....................................................... 18
Other Settings ........................................................................................................................... 19
Chapter 5: Notification Reference Tables ..................................................................................... 20
Audio Prompts .............................................................................................................................. 20
LED Status ...................................................................................................................................... 20
Controller Operation LED ........................................................................................................ 20
Controller Function LED ........................................................................................................... 21
Controller Battery LED ............................................................................................................. 21
Camera Upload Status LED ..................................................................................................... 21
Chapter 6: Axon Signal Operations................................................................................................ 23
Chapter 7: Care and Maintenance ................................................................................................. 24
Cleaning the Axon Flex 2 Camera .............................................................................................. 24
Charging the Battery .................................................................................................................... 24
Replacing the Battery ................................................................................................................... 25
Chapter 8: Troubleshooting ............................................................................................................ 26
Customer Service .......................................................................................................................... 26
Warranty Policy ............................................................................................................................. 26
Declaration of Conformity ........................................................................................................... 26
Radio Waves .................................................................................................................................. 26
1
Chapter 1: Introduction
WARNING!
Read, understand, and follow all warnings and instructions before using this product.
The most up-to-date warnings and instructions are available at
www.taser.com.
What Is the Axon Flex 2 Camera System
The Axon Flex 2 is a camera system incorporating an audio and video recording device. This
camera is designed for use in tough environmental conditions encountered in law
enforcement, corrections, military, and security activities. The Axon Flex 2 camera is
designed to record events for secure storage, retrieval, and analysis via Evidence.com
services. The recorded events are transferred to your storage solution via the Axon Dock,
or by using Evidence Sync software installed on a Windows computer.
The Axon Flex 2 camera has 2 operating modes designed to accommodate the needs of
law enforcement, corrections, security, and the military. The default mode, or BUFFERING
mode, provides pre-event buffering to capture activities that occur prior to the user
activating the EVENT mode. In addition, the Axon View application enables playback of
footage on a smart device for review prior to storing the data.
Important Safety and Health Information
Additional Reading
This manual explains how to operate the Axon Flex 2 camera hardware. Other manuals
cover additional aspects of the Axon Flex 2 system. These documents are available at
www.taser.com.
The Axon Academy website explains how to register for the Evidence.com website,
configure settings, install Evidence Sync software, assign personnel to cameras, recharge
your camera, and transfer video from an Axon device to a computer. Visit
academy.axon.io/.
Detailed instructions for using Axon cameras and other TASER products with Evidence Sync
are available in the Evidence Sync User Manual.
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For instructions on using Axon cameras with a smart device, see the Axon View for Android
Devices User Manual or the Axon View for iOS Devices User Manual.
If you have an Axon Dock, see the Axon Dock Quick Start Guide for how to transfer
information and recharge your camera.
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Chapter 2: Getting to Know Your Axon Flex 2
Camera
Imager (lens)
USB connector
LED
Microphone
Speaker
Axon Flex 2 Features
The primary Axon Flex 2 components are the camera and controller.
Axon Flex 2 Camera
The camera offers high quality video and low-light gathering capabilities. The camera is
designed to store at least 12 hours of video (and up to 70 hours based on the video
setting). If the camera is full (has reached its storage limit), the camera will not record over
previous video but instead stops recording. If notifications are turned on, the sytem will
alert with 3 beeps and 3 vibrations and the camera will not start recording when the
memory is full.
1 Imager – This is the camera lens. Avoid touching the lens. For cleaning information,
see Chapter 5 Care and Maintenance in this manual.
2 LEDs – the LEDs will illuminate when in the dock to signify status of uploads or
firmware updates.
3 USB Connector – This feature on the back of the camera connects to a cable
leading to the Axon Flex 2 controller.
4 Microphone – Records ambient sound.
5 Speaker – Issues alerts in the form of beeps.
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Operating Mode
Operation LED
EVENT
Blinking red
BUFFERING
Blinking green
top view
Operation LED
Connection Socket
Function LED
front view
On/Off Switch
On/Off Indicator
Function Button
Speaker
EVENT button
Battery LED
Battery Status Button
Slide Lock
Axon Flex 2 Controller
The Axon Flex 2 camera includes physical controls to enable video and audio capture while
providing visual, audible, and vibration notifications of the Axon Flex 2 camera’s state of
operation.
Note: You can turn off the controller LEDs, if necessary. See Turning off the Controller LEDs
(Chapter 4) for instructions.
Operation LED
Shows the camera’s current operating mode ”for battery status, see the Battery LED,
described below).
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Operating Mode
Operation LED
Recovering interrupted video*
Booting up/powering down
Error state**
Solid red
Function Enabled
Function LED
Mute
Blinking blue
Camera error*
Solid red
Bluetooth feature is booting up
Solid blue
* When the Function LED also is blinking red. Interrupted video is video that was stopped incorrectly
(for example a sudden power loss).
** When the Function LED also is solid red.
Controller Function LED
Shows when certain functions are enabled.
* Use the power switch to turn the camera off and on.
Connection Socket – Enables data transfer and recharging.
Slide Lock – Holds the cable to the controller.
On/Off Switch – Turns the camera’s power on or off.
On/Off Indicator – When the camera’s power is turned on, the red portion is exposed.
When the camera power is turned off, the red portion is covered from view.
Speaker – Provides audio notifications.
Function Button – Used in device pairing, to mute the device, and to add markers to the
video as it is recorded.
EVENT Button – Used to start and stop recording. (Double-press to start; hold for 4
seconds to stop recording.)
The camera might take several additional seconds to close out of the video when it is
powered off before stopping an event.
Battery Status Button – When pressed, the Battery button lights up the Battery LED, which
momentarily indicates the remaining battery capacity only (with default settings, the
Battery LED does not indicate the operating mode).
Battery LED
When lit, momentarily indicates the remaining battery capacity (with default settings, it
does not indicate the operating mode).
When you turn the camera on, the Operation LED turns solid red until the system is ready
to use. Then the Operation LED blinks green (BUFFERING mode). The camera can be
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Battery Status
Battery LED
Battery capacity is 41–100 percent
Green
Battery capacity is 20–40 percent
Yellow
Battery capacity is less than 20 percent
Red during operation; flashing red and yellow
during charging
Battery is critically low
Blinking red and yellow
BUFFERING mode (if configured)
Blinking green
EVENT mode (if configured)
Blinking red
System Status
Upload Status LED
Initial connection (momentary)
Solid red (for 20 seconds or fewer)
In queue awaiting upload
Solid yellow
Device ready (all videos uploaded successfully)
and fully charged
Solid green
Device not assigned, agency mismatch, camera
set in the offline mode, or device error
Blinking red
Uploading data
Blinking yellow – DO NOT remove the camera
from the Axon Dock
Firmware update, internal battery charging, extremely low battery, or memory full
Blinking red and yellow – DO NOT remove the
camera from the Axon Dock
Transfer error, device re-trying to transfer
Blinking green and yellow
Network error (no connection)
Blinking red, yellow, and then green (cycling all
colors)
Axon Dock has no communication with the
camera. Contact TASER customer service.
LED off
configured so the Battery LED operates in sync with the Operation LED. In BUFFERING
mode both the Operation and Battery LEDs will blink green, and in EVENT mode both will
blink red. If the battery status button is pressed, the battery LED displays the battery status
for approximately 10 seconds and then resumes displaying the EVENT mode.
Dual-Channel Microphone – For audio recording.
Upload Status LED
Indicates status when the camera is uploading data to the Evidence.com website via the
Axon Dock.
Lens – The camera lens.
Pressing buttons causes the Axon Flex 2 camera to emit audio alerts (beeps) to indicate
system actions. See Chapter 4: Notification Reference Tables for more information.
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CAUTION! POTENTIAL DATA LOSS
These cables are specifically calibrated to work with the Axon Flex 2 system. Use of unapproved
cables will degrade system performance and may cause the system to not function properly or at
all.
Ensure that your cables are inserted properly into the camera and controller. If the camera’s
battery is low, or the cable is disconnected, your recorded video will be lost.
CAUTION! ENSURE SOFTWARE IS INSTALLED
Do NOT connect your Axon Flex 2 camera to your computer before you have installed the
Evidence Sync software.
Axon Flex 2 Cables and Connectors
Straight-to-Right-Angle Connector
The Axon Flex 2 camera and controller are designed to work with a purpose-built cable,
with a straight connector at one end and a right-angle connector at the other. Insert the
straight connector into the camera and the right-angle connector into the controller.
USB Cable
A USB cable is available to connect the Axon Flex 2 camera directly to your computer. The
cable used with the Axon Flex 2 system is not the same as the cable used with the Axon
Flex system. The cables are not interchangeable.
Axon RapidLock Mount
The Axon Flex 2 controller is designed to work with the Axon RapidLock mounting system. The Axon
RapidLock mounting system consists of the attachment piece (called the key) on the camera and the
various mounting options including the attachment receiver (called the lock). To engage the Axon
RapidLock, insert the key of the camera into the lock of the mount and turn it 90 degrees counterclockwise (when you are looking straight at the mount). To release the camera from the mount, turn
the camera 90 degrees clockwise.
The various mounts that use this system can be used with a wide variety uniforms, and holds the
camera to your shirt, patrol vest, jacket, or belt.
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WARNING! IMPORTANT SAFETY AND HEALTH INFORMATION
Read Important Safety and Health Information (Chapter 1) and Chapter 9: Error! Reference
source not found. before performing these steps.
Parts
back lock controller
Assembly and Use
1 Insert the key on the back of the Axon Flex 2 controller into the lock.
2 Twist the RapidLock mount counterclockwise, 90 degrees.
3 Place the magnetic back underneath the shirt, patrol vest, or whatever you are
using.
4 Hold the back in place, and place the RapidLock mount over the back. Magnetic
attraction will hold the controller in place.
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Other Equipment Mounting Options
The Axon Flex 2 system provides you with a variety of ways to wear your camera. A variety
of mounts enable the camera to be attached to your Oakley Flak Jacket eyewear, shirt collar
or epaulette, load bearing equipment, helmet, or cap.
Additional information on Axon Flex 2 mounting options is available at www.axon.io.
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