Axis Communications 210, 211 User Manual

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Page 1

AXIS 210/211

Network Cameras

User’s Manual

Page 2

About this Document

This manual is intended for administrators and users of the AXIS 210/211 Network Camera and applies to firmware release 4.40. It includes instructions for using and managing the AXIS 210/211 on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis Website, as required. See also the product’s online help, available via the Web-based interface.

Safety Notices Used In This Manual

Caution! - Indicates a potential hazard that can damage the product. Important! - Indicates a hazard that can seriously impair operation. Do not proceed beyond any of the above notices until you

ve fully understood the implications.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www.axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries.

This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc., under the terms of Apple Public Source License 2.0 (see http://www.opensource.apple.com/apsl/). The source code is available from: http://developer.apple.com/darwin/projects/bonjour/

Legal Considerations

Video and audio surveillance can be prohibited by laws that vary from country to country. Check the laws in your local region before using this product for surveillance purposes.

This product includes one (1) MPEG-4 decoder license. To purchase further licenses, contact your reseller.

Electromagnetic Compatibility (EMC)

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Re-orient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a different circuit to the receiver. Consult your dealer or an experienced radio/TV technician for help. Shielded (STP) network cables must be used with this unit to ensure compliance with EMC standards.

USA - This equipment has been tested and found to comply

with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his/her own expense will be required to take whatever measures may be required to correct the interference.

Europe - This digital equipment fulfills the

AXIS COMMUNICATIONS

<Product Name> Quick User’s Guide

, which can be determined by turning the

requirements for radiated emission according to limit B of EN55022/1998, and the requirements for immunity according to EN55024/1998 residential, commercial, and light industry.

Japan - This is a class B product based on the standard of the

Voluntary Control Council for Interference from Information Technology Equipment (VCCI:2003 Class B ITE). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.

Australia - This electronic device meets the requirements of the

Radio communications (Electromagnetic Compatibility) Standard 1998 AS/NZS 3548.

Canada - This Class B digital apparatus complies with Canadian

ICES-003 B by complience with EN55022: Class B.

Liability

Every care has been taken in the preparation of this manual. Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Trademark Acknowledgments

Boa, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Netscape Navigator, OS/2, UNIX, Windows, WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Axis Communications AB is independent of Sun Microsystems Inc. UPnP Corporation.

is a certification mark of the UPnPTM Implementers

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

• download user documentation and firmware updates

• find answers to resolved problem by product, category, or phrases

• report problems to Axis support by logging in to your private support area

• visit Axis Support at www.axis.com/techsup/

s in the FAQ database. Search

Safety Notice - Battery Replacement

The AXIS 210/211 uses a 3.0V CR2032 Lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of 5 years. Low battery power affects the operation of the RTC, causing it to reset at every power-up. A log message will appear when the battery needs replacing. The battery should not be replaced unless required!

If the battery does need replacing, please

• Danger of Explosion if battery is incorrectly replaced

• Replace only with the same or equivalent battery, as

ecommended by the manufacturer.

• Dispose of used batteries according to the manufacturer's instructions.

observe the following:

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AXIS 210/211

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Extra features for the AXIS 211 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Accessing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Access From a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Accessing the camera from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Focusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

The Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Video Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Video Stream Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

MPEG-4 protocols and communication methods . . . . . . . . . . . . . . . . . . . . . . . . . . 15

How to stream MPEG-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

The AXIS Media Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Other methods of accessing the video stream. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Setup Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Accessing the Setup tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Video & Image settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Overlay/Mask Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Live View Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

HTML Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

External Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Sequence Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Event Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Event Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Configuring Event Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Port Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Network - Basic TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

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AXIS 210/211

Network - Advanced TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Network - SOCKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Network - SMTP (e-mail) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

QoS (Quality of service) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Network - UPnP™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Network - RTP / MPEG-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Bonjour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Ports & Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

LED Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Advanced. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

The I/O Terminal Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

General performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Optimizing your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Frame rates - Motion JPEG and MPEG-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Bandwidth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

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AXIS 210/211 - Introduction

Introduction

This manual covers the following Axis Network Camera models:

• AXIS 210

•

AXIS 211

All instructions and information in this manual are valid for both stated.

models unless otherwise

Product features

The AXIS 210/211 cameras are part of the latest generation of fully featured Axis Network Cameras, and are all based on the AXIS ARTPEC-2 compression chip.

The most basic model is the AXIS 210. The AXIS 211 overview below. Both models support the following features:

• Video streams from the camera available rate Motion JPEG and/or MPEG-4 video streams.

• Video Motion Detection - this can be there is activity in the video image.

• Scheduled image uploads.

• IP address filtering and multilevel password protection.

• Alarm input and output, which can be connected door sensors and alarm bells.

• Multiple video resolutions.

• Simultaneous access by up to 20 viewers when multicast is used, the number of viewers is unlimited, but each viewer still needs a separate MPEG-4 license. One license is included in the product, additional licenses can be purchased separately.

• Privacy masking allows the concealment of parts of the image that should not viewable. Up to 3 areas can be configured as masked areas.

• Built-in web server that provides full access browser.

supports further features listed in the

on the network as real-time, full frame

used to trigger e.g. image uploads when

to various external devices, e.g.

using Motion JPEG. If MPEG-4

to all features via a standard web

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AXIS 210/211 - Introduction

• Built-in scripting tool that allows the creation of basic applications. For advanced functionality, the cameras can be accessed via the AXIS HTTP API (more info at www.axis.com/developer).

Extra features for the AXIS 211

DC-Iris

The AXIS 211 features a varifocal DC-Iris, which automatically regulates the amount of light entering the camera. Tele/wide and focus are adjusted manually with the aid of the pullers mounted on the lens.

(PoE) Power over Ethernet

Supporting PoE network transformers conforming to IEEE 802.3af, the camera can be powered directly from the network cabling.

Page 7

Overview

Power indicator

Network indicator

Control button

Serial number

Mounting screw hole

Underside

AXIS 211

DC-Iris

Focus puller

Tele/wide puller

AXIS 210

DC-Iris control cable

Focus puller

Status indicator

DC-Iris control cable (AXIS 211)

Power connector

I/O terminal connector

Network connector (and PoE 211)

Rear panel

4321

AXIS 210/211 - Introduction

Page 8

AXIS 210/211 - Introduction

Power Connector - For connection of the PS-K power adapter (included).

I/O Terminal Connector - The I/O

terminal connector provides the physical interface to one transistor output, one digital input and an auxiliary connection point for DC power. For more information, see The I/O Terminal Connector,

Note:

Depending on the product version of your AXIS 210/211, you will see one of two different types of I/O ternminal connectors. See The I/O Terminal Connector, on page 43.

on page 43.

Network Connector - The camera connects to the network via a standard network connector. The camera detects the speed of the local network segment (10BaseT/100BaseTX Ethernet). This socket can also be used to power the AXIS 211 via PoE (Power over Ethernet).

Serial Number - This n

Control Button - Press

(see page 36) or to restore the factory default

umber is used during installation.

this button to install using the AXIS Internet Dynamic DNS Service

settings, as described in Resetting to the

Factory Default Settings, on page 42.

LED Indicators

After completion of the startup and self test routines, the multi-colored Network, Status, and Power LED indicators show as follows:

LED Color Indication

Network Green Steady for connection to a

Amber Steady for connection to 10 Mbit/s network. Flashes for network activity.

Unlit No network connection.

Status Green Steady green for normal operation.

Note: The Status LED can be configured to be u only when the camera is accessed. To configure, go to Setup > System Options > LED settings. See the online help files for more information.

Amber Steady during startup, during reset to factory

Red Slow flash for failed upgrade.

Power Green Normal operation.

Amber Flashes green/amber during firmware upgrade.

100 Mbit/s network. Flashes for network activity.

nlit during normal operation, or to flash

default or when restoring settings.

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AXIS 210/211 - Accessing the Camera

Accessing the Camera

Follow the instructions in the AXIS 210/211 Installation Guide to install your camera.

The AXIS 211 can be accessed with most standard operating systems

and browsers. The recommended browser is Internet Explorer for Windows, and Mozilla with other operating systems. See also the Technical Specifications, on page

To view streaming video in Microsoft Internet Explorer for Windows, you may set your browser to allow the

Note:

AXIS Media Control (AMC) to be installed on your computer. The first time an MPEG-4 video stream is accessed AMC also installs an MPEG-4 decoder for viewing the video streams. As a license is required for each instance of the decoder, the product administrator may have disabled the installation. If your workstation restricts the use of additional software components, the AXIS 211 can be configured to use a Java applet for updating JPEG images. See the online help for more information.

45.

Access From a Browser

1. Start a browser (e.g. Internet Explorer, Mozilla)

2. Enter the IP address or host name

of the AXIS 211 in the Location/Address field of your browser.

3. If this is the first time the camera

is accessed, see Setting the Password, on page 10. Otherwise enter your user name and password, as set by the administrator.

4. The camera’s Live View page is now displayed in your browser.

Note:

The layout of the live view page in the AXIS 211 may have been customized to meet specific requirements. Consequently, some of the examples and functions featured here may differ from those displayed on your own Live View page.

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AXIS 210/211 - Accessing the Camera

Once installed, a camera is accessible on your local network (LAN). To access the camera from the Internet you must configure your broadband router to allow incoming data traffic. For security reasons this is usually done on a specific port. Please refer to the documentation for your broadband router for further instructions.

For more information, please visit the AXIS Internet Dynamic DNS Service at www.axiscam.net or, for Technical notes on this and other topics, visit the Axis Support Web at www.axis.com/techsup

Setting the Password

1. When accessing a camera for the first time, the ‘Configure Root Password’ dialog will be displayed on the screen.

2. Enter a password and then re-enter it, to confirm the spelling. Click OK.

3. The ‘Enter Network Password’ dialog will appear. Enter the User name: root Note: The default administrator user name root is permanent and cannot be deleted.

4. Enter the password as set in step 2 above, and click OK. If the password is lost, the AXIS 211 must be reset to the factory default settings. See page 42.

5. If required, click Yes to install the AXIS Media Control (AMC). You will need administrator rights on the computer to do this.

Accessing the camera from the Internet

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AXIS 210/211 - Accessing the Camera

AXIS 210

Focus puller

AXIS 211

Focus puller

Zoom puller (Tele/wide)

Focusing

To focus the AXIS 210, unscrew the focus puller on the lens. Adjust the focus as required. Re-tighten the focus puller.

To focus the AXIS 211, follow the instructions below.

1. From the Basic Configurati

on page in the setup tools, open the Focus adjustment page.

2. Set the DC-Iris to Disabled and click Save.

3. Unscrew the zoom puller on the lens by turning it anti-clockwise. Adjust the zoom setting as required. Re-tighten the zoom puller.

4. Unscrew the focus puller on the lens. Adjust the focus as required. Re-tighten the focus puller.

5. From the Focus adjustment page, set the DC-Iris to Enabled and click Save.

Note:

The DC-Iris should always be disabled while focusing the camera. This opens the iris to its maximum, which gives the smallest depth of field and thus the best conditions for correct focusing. When the focus is set with this method it will then be maintained in any light conditions.

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AXIS 210/211 - Accessing the Camera

The Output buttons control the output directly from the Live View page. These buttons are configured under Setup > Live

View Config > Layout.

Pulse - click this button to activate the

output for a defined period of time, e.g. to switch on a light for 20 seconds.

Active/Inactive - click these buttons to manually start and stop a connected device, e.g. switch a light on/off.

The Live View Page

Depending on whether or not the Live View page has been customized, the buttons described below may or may not be visible.

The Video Format drop-down list allows the video format on the Live View page to be temporarily changed.

These buttons start and stop the Sequence Mode. This mode is created in Setup > Live View Config > Sequence mode, and automatically displays the view from 2 or more video sources at set intervals.

From the Source list, select the desired external video source. Note that Sequence Mode must be stopped before selecting a source from this list.

The Action buttons can trigger an event directly from the Live View page. These are configured under Setup > Live View Config > Layout.

The Snapshot button saves a snapshot of the video image currently being displayed. Right-click on the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AMC viewer toolbar is not available.

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AXIS 210/211 - Accessing the Camera

The Live View toolbar displays the following buttons:

The Play/Stop button starts and

The Sn displayed. The Snapshot function and can be configured from the AMC Control Applet in the Windows Control Panel (Internet Explorer for Windows only).

Click the View Fu area. No other windows will be visible. Press Es keyboard to exit full screen.

The record button is used to record the the image file is saved can be specified using the AMC contro recording, Select Live View Config > Viewer Settings > Enable recording

button.

apshot button saves a snapshot of the video image currently being

ll Screen button to make the video image fill the entire screen

stops the live video stream.

the target directory for saving snapshots

c (Escape) on the computer

current video stream. The location where

l panel. To enable

Page 14

AXIS 210/211 - Video Streams

Video Streams

The AXIS 210/211 provides several different image and video formats. The type to use depends on your requirements and on the properties of your network.

The Live View page in the AXIS 210/211 provides access video streams, as well as to single JPEG images. Other applications and clients can also access these video streams/images directly, without going via the Live View page.

to Motion JPEG and MPEG-4

Video Stream Types

Motion JPEG

This format uses standard JP displayed and updated at a rate sufficient to create a stream that shows constantly updated motion.

The Motion JPEG stream uses excellent image quality and access to each and every individual image contained in the stream.

Note also that multiple clients a settings.

MPEG-4

This is a video compression standard that makes go provide high-quality video streams at less than 1 Mbit/s.

The MPEG-4 standard provides scope for a large range of different coding tools for use by various applications in d of these tools. These are represented as Video object types, which are selected for use with different viewing clients. The supported video object types are:

EG still images in the video stream. These images are then

considerable amounts of bandwidth, but also provides

ccessing Motion JPEG streams can use different image

od use of bandwidth, and which can

ifferent situations, and the AXIS 210/211 provides certain subsets

• Simple - sets the coding type

• Ad

vanced Simple - sets the coding type to MPEG-4 Part 2, as used by AMC (AXIS

Media Control)

When using MPEG-4 it is also possible to control the bit rate, which in turn allows the amount specific bit rate by varying the quality of the MPEG-4 stream. When using VBR (Variable Bit Rate), the quality of the video stream is kept as constant as possible, at the cost of a varying bit rate.

Notes:

of bandwidth usage to be controlled. CBR (Constant Bit Rate) is used to achieve a

•MPEG-4 is licensed technology. The AXIS 210/211 includes one viewing client license. Installing additional unlicensed copies of the viewing client is prohibited. To purchase additional licenses, contact your Axis reseller.

•All clients viewing the MPEG-4 stream must use the same set of coding tools.

to H.263, as used by e.g. QuickTime™.

Page 15

AXIS 210/211 - Video Streams

MPEG-4 protocols and communication methods

To deliver live streaming video over IP networks, various combinations of transport protocols and broadcast methods are employed.

• RTP (Realtime Transport Protocol) is a protocol that real-time transmission of multimedia data, via unicast or multicast.

• RTSP (Real Time Streaming Proto transport protocol to use for the stream. RTSP is thus used by a viewing client to start a unicast session, see below.

• UDP (User Datagram Protocol) is a for exchanging data in a network that uses the Internet Protocol (IP). UDP is an alternative to the Transmission Control Protocol (TCP). The required to deliver all data and may drop network packets when there is e.g. network congestion. This is suitable for live video, as there is no point in re-transmitting old information that will not be displayed anyway.

• Unicasting is communication between a single se work. This means that the video stream goes inde gets their own stream. A benefit of unicasting is that if one stream fails, it only affects one user.

• Multicast is bandwidth-conserving technology taneously delivering a single stream of information to technology is used primarily on delimited networks (intranets), as each user needs an uninterrupted data flow and should not rely on network routers.

col) serves as a control protocol, to negotiate which

communications protocol that offers limited service

allows programs to manage the

advantage of UDP is that it is not

nder and a single receiver over a net-

pendently to each user, and each user

that reduces bandwidth usage by simul-

multiple network recipients. This

How to stream MPEG-4

Deciding on the combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. Setting the preferred method(s) is done in the control applet for AMC, which is found in the Windows Control Panel. When this has been set, AMC will test all the selected methods in the specified order, until the first functioning one is found.

RTP+RTSP

This method (actually RTP over UDP and RTSP over TCP) should be your first consideration for live video, especially when even if some images do get dropped. This can be configured as multicast or unicast.

Multicasting provides the most effic large numbers of clients viewing simultaneously. Note however, that a multicast broadcast cannot pass a network router unless the router is configured to allow this. It is thus not possible to multicast over e.g. the Internet.

it is important to always have an up-to-date video stream,

ient usage of bandwidth, especially when there are

Page 16

AXIS 210/211 - Video Streams

Unicasting should be used for video-on-demand broadcasting, so that there is no video traffic on the network until a client connects and requests the stream. However, as more and more unicast clients connect, the traffic on the network will increase and may cause congestion. Although there is a maximum of 20 unicast viewers, note that all multicast users combined count as 1 unicast viewer.

RTP/RTSP

This unicast method is RTP tunneled over RTSP. This can be used to exploit th is relatively simple to configure firewalls to allow RTSP traffic.

RTP/RTSP/HTTP

This method can also be used to traverse firewalls. allow the HTTP protocol, thus allowing RTP to be tunneled.

Firewalls are commonly configured to

e fact that it

The AXIS Media Control

The recommended method of accessing live video (MPEG-4 and/or Motion JPEG) from the AXIS 210/211 is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer for Windows. This ActiveX component is automatically installed on first use, after which it can be configured by opening the AMC Control Panel applet from the Windows Control Panel. Alternatively, right-click the video image in Internet Explorer.

Setup tools

Setup Tools

This section describes how to configure the cameras, and is intended for product Administrators, who have unrestricted access to all the Setup tools, and Operators, who have access to the settings for Video & Image, Live View Config and Event Configuration.

The camera is configured under Se Specifications, on page 45).

tup from a standard browser (see Technical

Accessing the Setup tools

Follow the instructions below to access the Setup Tools from a browser.

1. Start your browser and enter the IP address or host name of the cameras in the location/address field.

2. The Live View page is now displayed. Click Setup to display the Setup tools.

Page 19

AXIS 210/211 - Video & Image settings

Video & Image settings

The following descriptions offer examples of the features available in the AXIS 210/211. For details of each setting, please refer to the online help available from the setup tools. Click to access the online help.

Image Settings

Image Appearance

Adjust these settings to optimize the video images according to your requirements.

All configuration of images and overlays will affect the cam depending on how it is used and on the available bandwidth. Lower compression improves video image quality, but increases the bandwidth.

The video image can be rotated and fine-tuned by adjusting the color level, the bri and the contrast. Please see the online help for further information on these settings.

Changed video image settings have immediate effect on the MPEG-4 Motion JPEG stream will have to be started (or restarted) before the settings take effect.

era’s overall performance,

ghtness,

stream, but the

Page 20

AXIS 210/211 - Video & Image settings

Overlay image

Text, date and time overlays

Text Overlay Settings

Include date, time and/or text of your choice to be viewed on the image. The color of the text may be set to white or black, while background color may be set to white, black, transparent or semitransparent. The position of the text is set either to the top or the bottom of the image.

Video Stream

Define the maximum video stream time per session in seconds, minutes or hours. When the set time has expired, a new stream can be started by refreshing the page in the Web browser. For unlimited video stream time, set this value to 0. This setting is only applicable to Motion JPEG.

ame rate allowed to each viewer can also be limited, to avoid bandwidth problems

The fr on the network.

Test

To preview the image before saving, click Test. Note that the preview image will be in JPEG format, even though the settings are valid both for Motion JPEG and MPEG-4.

Overlay/Mask Settings

Overlay/Mask Type

When using an image overlay, select from the following options the type to use:

• Uploaded image as overlay

• Configurable areas as pri-

The difference between an overlay and a privacy mask is that a bypassed by accessing the video stream with the help of the AXIS HTTP API, whereas an overlay can.

Selecting the overlay/mask type will See the online help for further information.

- usually extra information in the video image.

vacy masks - up to 3 areas

used to conceal parts

are of the video image.

used to provide

privacy mask cannot be

display further settings available for the selected type.

Page 21

Upload and use an overlay

To upload an overlay image to the camera:

AXIS 210/211 - Video & Image settings

1. Select U

ploaded image as overlay in the drop-down list for Overlay/Mask Type.

New options appear.

2. In the field Upload own image, click the Browse button and locate the image file on your computer or server.

3. Click the Upload button and follow the on-screen instructions.

To use an already uploaded image:

1. Select an uploaded image from the Use

image drop-down list.

2. Place the image at the required location by entering the x and y coordinates.

3. Click Save.

Overlay image requirements

Image Formats Image Size

• Windows 24-bit BMP (full color)

• Windows 4-bit BMP (16 colors)

The height and width of the overlay image in pixels must be exactly divisible by 4.

There are a number of limitations when using overlay images, such as the size and positioning of images. Please refer to the online help for more information.

Configure area as privacy mask

The 3 configurable areas available for use as privacy masks show as solid areas of color in the image. These areas cannot be bypassed via the AXIS HTTP API.

Enable the area(s) by checking the Enable box, and the

n set the width, height and color.

Setting the coordinates x and y sets the position of the upper left corner of the area.

Page 22

AXIS 210/211 - Video & Image settings

Advanced Settings

These pages provide various settings for fine-tuning the video image. Note that the advanced settings available depend on the camera model.

Camera Settings

To compensate for the lighting conditions, the white balance and exposure control can be adjusted. If available, DC-Iris should always be enabled except during focusing, or when using a non-DC-Iris lens.

The settings for Low-light behavior determine how the levels. These settings all affect video image quality and are basically a measure of how much noise to allow in the video images.

Please see the online help for further instructions on these settings.

cameras will behave at low light

Page 23

AXIS 210/211 - Video & Image settings

MPEG-4 Settings

Tools for adjusting the MPEG-4 settings and for controlling the video bit rate.

The MPEG-4 standard provides many different coding

tools for various applications in different situations. As most MPEG-4 clients do not support all of these tools, it is usual to instead define and use subsets for different clients or groups of clients. These settings allow you to define the type of viewing client to use.

Adjusting the maximum bit rate and setting it to

a variable or constant is a good way of controlling the bandwidth used by the MPEG-4 video stream. For more information on these advanced settings, please see Video Streams, on page 1

4, and the online help.

AXIS Media Control

The AXIS Media Control (AMC) is installed automatically the first time the camera is accessed from a browser. The AMC control panel can be opened by right-clicking on the video image in the Live View web page. The AMC control panel can be used to configure various network, video settings such as:

• Network reconnection strategy, multicast network interface, and MPEG-4 connection order

• MPEG-2 and MPEG-4 video processing settings and default video decoder setting

• Video snapshot and recording settings

• Pan Tilt Zoom (PTZ) settings such as j

For more information, please see the AMC readme file included with AMC, or the Axis Media Control (AMC) User Manual available at www.axis.com.

oy stick settings and PTZ mode settings

Page 24

AXIS 210/211 - Live View Config

Live View Config

These are the tools for deciding the layout of the camera’s Live View page. The layout can be set in 3 ways:

• Use Axis unchanged.

e custom settings - modify the

• Us default Live View page with your own colors, images etc. Click the Configure button and see below.

• Own Home P custom page as the default web page. Click the Configure button and see the following page.

The other settings on this page concern

h other features to include, e.g.

whic buttons and links. See page 25 for more information.

look - the layout is

age - Use your own

Use custom settings

Adjust the settings under Modify the Axis look, to change the background picture, banner, colors, etc.

To use your own file for e.g.

banner, first upload it (see

a the following page) or select External and enter the path to the file.

Note that unchecking the box

how setup link will

for S remove the setup link from the camera’s Home Page. The setup tools will then only be accessible by entering the full setup address into the address/URL field of a browser, i.e.

http://<IP address>/operator/basic.shtml

Page 25

AXIS 210/211 - Live View Config

User-defined link

Upload Own Web Files

Your own background pictures, banners and logos can either be located externally on e.g. a network server, or they can be uploaded to the AXIS 210/211 itself. Once uploaded, files are shown in the drop-down lists for Own (file). Follow these instructions to upload a file.

1. Click the Upload/Remove

button in the Custom settings dialog.

2. Enter the path to the file, e.g. a file located on your computer or click the Browse button.

3. Select the user level for the uploaded file. Setting the user access level means that you have complete control over which pages can be viewed by which users.

4. When the path is shown correctly in the text field, click the Upload button.

All uploaded files are shown in the list in the lower section

of this dialog. To remove a file,

check the box provided next to it and then click the Remove button.

To use your own logo in the camera’s web pages, the file must be in gif format and the file name must be in

Note:

lower case e.g. mylogo.gif

Own Home Page

From Live View Layout, select the radio button Use custom settings and click Configure.

Check the box Use

own home page at the bottom of this dialog, To use a previously uploaded web page (see above) as the default home page, select the page from the drop-down list and click OK.

User-defined Links

Enter a descriptive name and enter the URL in the provided field.

Example

1. Check Show Custom

Link 1

2. Enter a descriptive name, e.g. My

Website

3. Check the radio button for web

link.

4. Enter the web link: e.g.

http://www.example.com

5. Click Save.

This link will then be shown on the Live

View page and will open the

specified website.

Page 26

AXIS 210/211 - Live View Config

User-defined CGI links can be used to issue advanced commands via the Axis HTTP API. For more information, see the Developer pages at www.axis.com/developer

Action Buttons

The manual trigger buttons can be used to manually trigger and stop an event from the Live View page. See Event Configuration, on page

29.

Enabling the display of the Snapshot button allows users video stream by clicking the button. This button is mainly intended for use with browsers other than Internet Explorer for Windows, or when otherwise not using AXIS Media Control (AMC) to view the video stream. AMC (an ActiveX control) for Internet Explorer provides its own snapshot button.

to save a snapshot from the

Output Buttons

These buttons can then be used to manually activate the output from the Live View page, e.g. to switch a light on and off. There are 2 options for how the output is activated:

• The Pulse button activates the

• Active/Inactive displays 2 buttons, one for each action

output for a defined period

(on/off)

Default Video Format

Select the default format to use on the Live View page. Checking the box for Show video format selection displays a drop-down list on the Live View page allowing you to temporarily change the format.

It is also possible to view Motion JPEG when MPEG-4 is chosen as default and vice versa.

Note:

Default Viewer

When using viewing moving images. The options are:

Microsoft Internet Explorer (IE)

for Windows, select your preferred method of

• AM

• QuickTime - For use

• Java ap

• Still

C(ActiveX)- This is the best choice for fast image updating in Internet Explorer, but might not be possible on computers that have restriction on the installation of additional software.

with MPEG-4 only, select this to use the QuickTime plug-in

for Microsoft Internet Explorer.

plet - This alternative uses a Java applet to update the images in the

browser.

Image - Displays still images only. Hit the Refresh button in your browser to

view a new image.

Page 27

AXIS 210/211 - Live View Config

When using any other browser than Internet Explorer for Windows, select the appropriate method from the drop-down list for viewing images. The available options are similar to Internet Explorer controls an open HTTP connection to the browser and sends data as and when required for as long as required.Please see the online help for more information.

except for Server Push. With this method, the camera maintains and

Viewer settings

Checking the Show viewer toolbar displays the viewer toolbar under the video stream in your browser.

By checking the Enable MPEG-4 decoder installation box, it is also Administrator to enable or disable the installation of the MPEG-4 decoder. This is used to prevent the installation of unlicensed copies. Further decoder licenses can be purchased from your Axis dealer. See also AXIS Media Control, on pag

Check the record button to record the current video stream. The location where the image file is

saved can be specified using the AMC Control Panel.

e 23.

possible for the

HTML Examples

You can add live video from the cameras to your own web site. The camera can transmit a Motion JPEG or unicast MPEG-4 stream to up to 20 simultaneous connections, although an administrator can restrict this to fewer. If multicast MPEG-4 is used, the video stream will be available to an unlimited number of viewers connected to the parts of the network where multicast is enabled. Please note that a separate MPEG-4 license is required for each viewer.

Enter the Video Format, Image and click Update. The camera then generates the required source code for your configuration. Copy this code and paste it into your own Web page code.

Type, Image size and other settings to suit your Web page

External Video

The cameras can also display video images from other Axis network cameras and video servers, directly on the Live View page. These are known as External Video sources. These external video sources are available from the drop-down list on the Live View page.

Click the Add make all the necessary settings. Enter the IP address or host name of the external video source you wish to add. Depending on the external source, then select either MPEG-2, MPEG-4 or Motion JPEG as the type of video stream to receive.

Example of a path to an external video source:

button to open the External Video Source Setup dialog, which is used to

http://192.168.0.125/axis-cgi/mjpeg/video.cgi

Page 28

AXIS 210/211 - Live View Config

Sequence Mode

The Live View page can be configured to rotate through the internal and selected external video sources, in order, or randomly.

Select the desired video sources and enter the time in se 59 minutes). Click Save.

The Sequence buttons will appear on the Live View page to enable stop the sequence mode.

Please see the online help for more information.

conds to display each source (up to

the viewer to start and

Page 29

AXIS 210/211 - Event Configuration

Event Configuration

An event in the camera is when an Event Type is activated and causes certain actions to be performed. The event type is the set of parameters (or conditions) that specifies how and when which actions will be performed. A common event type is when the camera uploads images when an alarm occurs. Many event types use an Event Server, to e.g. upload images to.

This section describes how to set up event servers and event types, i.e. how to configure the cameras to perform certain

Definitions

Event type A set of parameters describing how and when the camera will perform certain actions

Triggered Event - see page 30

Scheduled Event - see page 31 The circumstances that start an event. E.g. at a pre-programmed time.

Action

Event Servers

Event Servers are used to receive e.g. uploaded image files and/or notification messages. To set up Event server connections in your cameras, go to Setup > Event Configuration > Event Servers and enter the required information for the required server type.

actions when events (e.g. alarms) occur.

The circumstances that start an event. E.g. on a signal from an extern

What occurs when the event triggers. E.g. the upload of images to an FTP server, e-mail

door switch or a motion sensor.

tification, etc.

al device, such as a

Server type Purpose Information required

TP Server • Receives uploaded images • Descriptive name of your choice

• Network address (IP address or host name)

• User Name and Password (for FTP server)

• Upload path e.g. images/

• Port number

• Use passive mode if there is a firewall between the camera and FTP server

• Use temporary file if your FTP server doesn’t allow an existing file to be overwritten by a new file with the same name

HTTP Server • Receives notification messages

• Receives uploaded images

TCP Server • Receives notification messages • Descriptive name of your choice

For details on each setting,

please see the online help available from each web page.

• Descriptive name of your choice

• URL (IP address or host name)

• User Name and Password (for HTTP server)

• Proxy address/Proxy port (if required)

• Proxy User Name and Password (if required)

• Network address (IP address or host name)

• User Name and Password (for TCP server)

• Port number

When the setup is complete, the connection can be tested by clicking the Test button (the

ection test takes approximately 10 seconds).

conn

Page 30

AXIS 210/211 - Event Configuration

Configuring Event Types

An Event Type describes how and when the camera will perform certain actions.

Example:

front of the camera and an event that uses motion detection has been configured to act on this, the camera can e.g. record and save images to an FTP server, and/or send a notification e-mail to a pre-configured e-mail address with a pre-configured message. Images can be sent as e-mail attachments.

If somebody passes in

Triggered Event

A Triggered event can be activated by

• a push button connected to the camera’s

e.g:

input port

• detected movement in a configured motion detection window

• a manually activated action,

• on restart (reboot) after e.g.

e.g. from an action button in the web interface

power loss

How to set up a triggered event

This example describes how to set up the camera to upload images when e.g the

main door

is opened:

1. Click A

dd triggered on the Event types page.

2. Enter a descriptive name for the event, e.g. Main door open.

3. Set the priority - High, Normal or Low (see the online help).

4. Set min time interval between triggers - This is the minimum time period that the event type must wait after a trigger before it will be possible to trigger it again. The interval commences as soon as the first trigger occurs. The shortest possible interval is 1 second and the longest is 23 hours, 59 minutes and 59 seconds. To not use a minimum interval, set this option to 00:00:00

5. Set the Respond to Trigger... parameters for when the event will be active, e.g. only after office hours.

6. Select the trigger alternative from the Triggered by... drop-down list, e.g. select Input ports, for a sensor connected to the door.

7. Set the When Triggered... parameters, i.e. define what the camera will do if the main door is opened e.g., upload images to an FTP server or send an e-mail notification.

8. Click OK to save the Event in the Event Types list.

Page 31

AXIS 210/211 - Event Configuration

Please see the online help for descriptions of each available option.

Note:

Up to 10 event types can be configured in the cameras, and up to 3 of these can be configured to upload images. Files names can be formatted according to specific requirements. See File Naming & Date/Time Formats online help.

Pre-trigger and Post-trigger buffers

This function is very useful when checking to see

what happened immediately before and/or after a trigger, e.g. 5 seconds before and/or after a door was opened. Check the Upload images checkbox under Event Types > Add Triggered... > Triggered by... to expand the web page with the available options. All uploaded images are JPEG images.

Include pre-trigger buffer

- images stored internally in the server from the time immediately preceding the trigger. Check the box to enable the pre-trigger buffer, enter the desired length of time and specify the required image frequency.

Include post-trigger buffer -

contains images from the time immediately after the trigger.

Configure as for pre-trigger.

Notes:

•Pre-trigger and Post-trigger buffers will be lost if the connection to the event server fails.

•The maximum length of the pre-/post-buffer depends on the video image size and selected frame rate.

•If the pre- or post-buffer is too large for the camera’s internal memory, the frame rate will be reduced and individual images may be missing. If this occurs, an entry will be created in the unit's log file.

Continue image upload (unbuffered) - enables the upload of video images for a fixed length of time. Specify the length of time for the uploaded recording, in seconds, minutes or hours, or for as long as the trigger is active. Finally, set the desired image frequency to the maximum (the maximum available) or to a specified frame rate. The frame rate will be the best possible, but might not be as high as specified, especially if uploading via a slow connection.

Scheduled Event

A Scheduled event can be activated at

preset times, in a repeating pattern on selected

weekdays.

Configuration example:

Click Add scheduled on the Event types page.

2. Enter a descriptive name for the event, e.g. “Scheduled e-mail upload.”

3. Set the priority (High, Normal or Low).

4. Set the Activation Time parameters (24h clock) when the event will be active, e.g. start on Sundays at 13.00 with a duration of 12 hours.

5. Set the When Activated... parameters, i.e. set what the camera will do at the specified time, e.g. send uploaded images to an e-mail address.

6. Click OK to save the Event in the Event Types list.

Page 32

AXIS 210/211 - Event Configuration

Please see the online help for descriptions of each available option.

Motion Detection

Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured.

• Included w cluded windows define areas within an Include window that should be ignored

• Ex

(areas outside Include windows are automatically ignored)

Once configured, the motion detection windows will appear in the for triggering events. See “How

Note:

Using the motion detection feature may decrease the camera’s overall performance.

indows target specific areas within the whole video image

to set up a triggered event” on page 30.

list of available triggers,

Configuring Motion Detection

1. Click Motion Detection in the Event Configuration menu.

2. Click the Configure Included Window radio button.

3. Click New.

4. Enter a descriptive name under Window name.

5. Adjust the size (drag the bottom right-hand corner) and position (click on the text

at the top and drag to the desired position).

6. Adjust the Object size, History and Sensitivity profile sliders (see table below for

details). Any detected motion within an active window is then indicated by red peaks in the Activity window (the active window has a red frame).

Page 33

AXIS 210/211 - Event Configuration

7. Click Save.

To exclude parts of the Include window, click the Configure Excluded Windows button and position the Exclude window as required, within the Include window.

Please see the online help for descriptions of each available option.

Object Size

High level Only very large objects

trigger motion detection

Low level Even very small objects

rigger motion detection

Default value Low Medium to High Medium to High

History Sensitivity

An object that appears in the region will trigger the motion detection for a long period

An object that appears in the region will trigger motion detection for only a very short period

Ordinary colored objects on ordinary backgrounds detection

Only very bright objects on a dark background will trigger motion detection

will trigger the motion

Examples:

• Avoid triggering on small objects in the video image by setting the object size level to high.

• To reduce the number of triggers if there is a lot of movement during a short period of time, select a high history level.

• To only detect flashing light, low sensitivity can be selected. In other cases, a high sensitivity level is recommended.

Port Status

Under Event Configuration > Port Status there is a list showing the status for the cameras’s input and output. This is for the benefit of Operators, who have no access to the System Options section.

Example:

If the Normal state for a push button connected to an input is set to Open circuit - as long as the but-

ton is not pushed, the state is inactive. If the button is pushed, the state of the input changes to active.

Page 34

AXIS 210/211 - System Options

System Options

Security

User access control is enabled by default, when the administrator sets the root password on first access. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below:

Users - the user list displays the authorized users

Viewer Provides the lowest level of access, which only allows access to the Live View page. Operator An operator can view the Live View page, create and

settings. Operators have no access to the System Options.

Administrator An administrator has unrestricted access to all the setup tools and

all other users.

User Settings - ch

• An

eck the relevant checkboxes to enable:

onymous viewer login - allows any viewer direct access to the Live View

and user groups (levels):

modify event types and adjust certain other

can determine the registration of

page.

• Maximum number of s

imultaneous viewers - enter a value here to restrict the number of unicast viewers accessing the unit. This is useful if you need to save on bandwidth. (Note that

all multicast viewers count as 1 viewer.)

IP Address Filtering

Enable IP Address Filtering- To allow or deny access to the AXIS 210/211 Network Camera check the box Enable IP address filtering. Once enabled, the IP addresses in the list will be allowed or denied access according to the choice made in the drop-down list Allow/Deny the following IP addresses.

The administrator can add up to 256 IP address entries to the contain multiple IP addresses). The users from these IP addresses need to be specified in the user list with the appropriate access rights. This is done from Setup > System Options > Security > Users.

list (a single entry can

Referrals

To prevent unauthorized clients from including the video stream from the cameras into external Web pages, check the Referrals checkbox and enter the IP address or Host name of the computer that hosts the Web pages with the included video stream. Several IP addresses/host names can be defined and are separated by semicolons (;). This option is only applicable to Motion JPEG video streams.

Page 35

AXIS 210/211 - System Options

Notes: •If the referrals feature is enabled and you wish to also allow normal access to the Live View

page, the product's own IP address or host name must be added to the list of allowed referrers.

•Restricting referrers has no effect on an MPEG-4 video stream. To restrict an MPEG-4 stream, IP address filtering must be enabled.

•Restricting referrers is of greatest value when not ing is used, then the allowed referrers are automatically restricted to those allowed IP addresses.

using IP address filtering. If IP address filter-

Date & Time

Current Server Time - displays the current date and time (24h clock). The time can be displayed in 12h clock format in the Overlay Images (see below).

New Server Time - Select your

time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select the Automatically adjust for daylight saving time changes.

From the Time Mode

• Synchronize with computer time - sets the time

section, select the preferred method to use for setting the time:

from the clock on your

computer.

• Synchronize with NTP Server - the camera will obtain the time from an NTP server every 60 minutes. The NTP server's IP address or host name must be specified in the TCP/IP Advanced Settings - see page 36.

• Set manually - this option allows you to manually set the time and date.

Note:

Note that if using a host name for the NTP server, a DNS server must be configured under TCP/IP settings. See Network > TCP/IP below.

Date & Time Format Used in Images - specify the formats for the date and time (12h or 24h) displayed in the Live View video streams.

Use the predefined formats or use your own custom date and

time formats. See Advanced File Naming & Date/Time Formats in the help files for information on how to create your own file formats.

Network - Basic TCP/IP Settings

IP Address Configuration

Your Axis network camera supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled.

When using IPv4, the IP address can be set automatica can be set manually.

lly via DHCP, or a static IP address

Page 36

AXIS 210/211 - System Options

If IPv6 is enabled, your camera will receive an IP address according to the configuration in the network router.

There are also options for setting up notificatio

n of changes in the IP address, and for using the AXIS Internet Dynamic DNS Service. For more information on setting the IP address, please see the online help.

Notes:

• DHCP is a protocol for automatic IP address assignment on a network. IP address assignment via DHCP may lead to the situation where the IP address changes and you lose contact with the camera. Configure the options for notification of IP address change (under Services) to receive notification from the camera when the IP address changes.

• Alternatively, if your DHCP server can update a DNS server, you can access the AXIS 210/211 by host name which is always the same, regardless of the IP address.

Services

Options for notification of IP address change - if the IP address for the video server changes, e.g. automatically by DHCP, you can choose to be notified of the change. Click

Settings... and enter the required information.

AXIS Internet Dynamic DNS Service - If the AXIS 210/211

Axis Internet Dynamic DNS service and the IP address for the product changes, the service is updated to reflect the change. Check the box to enable/disable automatic updates.

The domain name currently registered at the Axis Internet Dynamic DNS service for your product can at any time be removed. To

do this click Settings... and follow the

instructions. For more information, please refer to the online help

has been registered with the

Network - Advanced TCP/IP Settings

DNS Configuration

DNS (Domain Name Service) provides the translation of host names to IP addresses on your network.

Obtain DNS server address via DHCP by the DHCP server. Click the View button to see the current settings.

Use the following DNS server address - enter the desired DNS server following:

Domain name -

enter the domain(s) to search for the host name used by the AXIS 210/211. Multiple domains can be separated by semicolons (;). The host name is always the first part of a Fully Qualified Domain Name, e.g. myserver is the host name in the Fully Qualified Domain Name myserver.mycompany.com where mycompany.com is the Domain name.

automatically use the DNS server settings provided

by specifying the

Page 37

AXIS 210/211 - System Options

LAN (intranet)

WAN (internet)

Broadband (NAT) router

ISP

DNS servers - enter the IP addresses of the primary and secondary DNS servers.

NTP Configuration

The AXIS 210/211 can obtain the correct time from an NTP server. The address for the NTP server can either be obtained via the DHCP server, or it can be entered manually.

Host Name Configuration

The AXIS 210/211 can be accessed using a host name, instead of an IP address. The host name is usually the same as the assigned DNS Name.

For more information, please see the online help

Link-Local Address

This is enabled by default and assigns the AXIS 210/211 an additional IP address for use with UPnP IP address at the same time - these will not affect each other.

™. The AXIS 210/211 can have both a Link-Local IP and a static/DHCP-supplied

HTTP

The default HTTP port number (80) can be changed to any port within the range 1024-65535. This is useful for e.g. simple security port mapping.

NAT Traversal (port mapping)

A broadband router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traffic from the private network to the “outside” i.e. the Internet. Security on the private network (LAN) is increased since most broadband routers are pre-configured to stop any attempts to access the private network (LAN) from the public network/Internet.

Use NAT traversal when your AXIS 210/211 is located to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router will be forwarded to the camera.

on an intranet (LAN) and you wish

Page 38

AXIS 210/211 - System Options

Notes: • For NAT traversal to work, this must also be supported by the broadband router.

• The broadband router has many different names: “NAT router”, “Network router“, Internet Gateway”, “Broadband sharing device” or “Home firewall” but the essential purpose of the device is the same.

Enable/Disable - When enabled, the AXIS 210/211 will attempt to configure port mapping in a NAT router on your network, using UPnP™. Note that UPnP™ must be enabled in the camera (see System Options > Network > UPnP).

Use manually selected NAT router - Select this

option to manually select a NAT router

and enter the IP address for the router in the field provided.

If a router is not manually specified, the AXIS 210/211

will automatically search for NAT routers on your network. If more than one router is found, the default router will be selected.

Alternative HTTP port - Select this option to man

ually define an external HTTP port. Enter the port number in the field provided. If no port is entered here a port number will automatically be selected when NAT traversal is enabled.

Notes:

• An alternative HTTP port can be used/be active even if NAT traversal is disabled. This is useful if e.g. your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router.

• If you attempt to manually enter a port that is already in use, another available port will automatically be selected.

• When the port is selected automatically it will be displayed in this field. This can be changed by entering a new port number and clicking Save.

RTSP

The RTSP protocol allows a connecting client to start an MPEG-4 stream. Enter the RTSP port number to use. The default setting is 554.

FTP

The FTP server running in the AXIS 210/211 enables the upload of e.g. new firmware, user applications, etc. Check the box to enable the service.

Network Traffic

The default setting is Auto-negotiate which means that the correct speed is automatically selected. If necessary, you can set the connection speed by selecting it from the drop-down list.

Maximum bandwidth 210/211 will be allowed to use on your network. This is a useful function when connecting the camera to busy or heavily loaded networks. The default setting is Unlimited.

When using MPEG-4 as the video format, remember that setting a maximum bandwidth value here may

Note:

create problems for individual video streams if the maximum value is less than the sum of the bit rates set for the video streams.

- Specify, in Mbit/s or kbit/s, the maximum bandwidth the AXIS

Page 39

AXIS 210/211 - System Options

For more information, please see the online help .

Network - SOCKS

SOCKS is a network proxy protocol. The cameras can be configured to use a SOCKS server to reach networks on the other side of a firewall/proxy server. This functionality is useful if the camera is located on a local network behind a firewall, but notifications, uploads, alarms, etc., need to be sent to a destination outside the local network (e.g. to the Internet).

Network - SMTP (e-mail)

Enter the host names or addresses for your primary and secondary mail servers in the fields provided, to enable the sending of event and error e-mail messages from the camera to predefined addresses via SMTP.

QoS (Quality of service)

Quality of Service (QoS) provides the means to guarantee a certain level of a specified resource to selected traffic on a network. Quality can be defined as e.g. a maintained level of bandwidth, low latency, no packet losses, etc. The main benefits of a QoS-aware network can be summarized as:

• The ability to prioritize traffic and thus allow critical flows to be served before flows with

• Greater reliability in the network, thanks to the con width an application may use, and thus control over bandwidth races applications.

The QoS in Axis network video products marks th network traffic originating from the product. This makes it possible for network routers and switches to e.g. reserve a fixed amount of bandwidth for these types of traffic. The AXIS 210/211 marks the following types of traffic:

•video

•event/alarm

• management network traffic.

lesser priority.

trol of the amount of band-

between

e data packets for various types of

QoS Settings

For each type of network traffic supported by your Axis network video product, enter a DSCP (Differentiated Services Codepoint) value. This value is used to mark the traffic’s IP header. When the marked traffic reaches a network router or switch, the DSCP value in the IP header tells the router or switch which type of treatment to apply to this type of traffic, for example, how much bandwidth to reserve for it.

Note that DSCP values can be entered in decimal or hex shown in decimal.

form, but saved values are always

Page 40

AXIS 210/211 - System Options

For more infomation on Quality of Service, please see the Axis support web at www.axis.com/techsup

Network - UPnP™

The cameras includes support for UPnP™, which is enabled by default. If also enabled on your computer, the camera will automatically be detected and a new icon will be added to “My Network Places.”

UPnP must also be enabled on your Windows XP computer. To do this, open the Control Panel from the

Note:

Start Menu and select Add/Remove Programs. Select Add/Remove Windows Components and open the Networking Services section. Click Details and then select UPnP as the service to add.

Network - RTP / MPEG-4

These settings are for the IP addresses, port numbers, and Time-To-Live values to use for media streams in the MPEG-4 format. Only certain IP addresses and port numbers should be used for these streams. For more information, please see the online help.

Bonjour

Your Axis network camera includes support for Bonjour. When enabled, the camera is automatically detected by operating systems and clients that support this protocol.

Ports & Devices

I/O Ports - the pinout, interface support and the control and monitoring functions provided by this connector are described in The I/O Terminal Connector, on page

43.

LED Settings

The Status indicator LED on the front of the camera can be set to flash at a configurable interval (or to not light up at all) whenever the unit is accessed. For a listing of all LED behavior, see page 8, or the online help.

Note:

The LED does not flash when the stream is retrieved using MPEG-4 multicast.

Maintenance

• Restart - The camera is restarted without changing any of the settings. Use this method if the unit is not behaving as expected.

• Restore - The unit ues. The settings that will not be reset are

• the boot protocol (DHCP or static) the static IP address

•

• the default router

•the subnet mask

is restarted and most current settings are reset to factory default val-

as follows:

Page 41

AXIS 210/211 - System Options

• the system time

•Default - The default button should be used with caution. Pressing this will return all of the camera's settings (including the IP address) to the factory default values.

Upgrade Server - See Upgrading t

Backup - To

button. If necessary, it will then be possible to return to the previous settings, if settings are changed and there is unexpected behavior.

Restore the Restore button. The settings will be restored to the previous configuration.

Backup and Restore can only be used on the same unit running the same firmware. This feature is not

Note:

intended for the configuration of multiple units or for firmware upgrades.

take a backup of all of the parameters, and any user-defined scripts, click this

- click the Browse button to locate the saved backup file (see above) and then click

he Firmware, on page 50.

Support

The Support Overview page provides valuable information on troubleshooting and contact information, should you require technical assistance.

System Overview - is a can be found here includes the camera’s Firmware version, IP address, Security, Event and Image settings and Recent log items. Many of the captions are also links to the proper

Setup page to conveniently make adjustments in the cameras settings.

Logs & Reports - when

Report with your query.

Information - The Log file, the Server Report and t information for troubleshooting and when contacting Axis support.

quick look over the camera’s status and settings. Information that

contacting Axis support, please be sure to provide a valid Server

he Parameter List all provide valuable

Configuration

Log Level for Log Files - from the drop-down list, select the level of

added to the Log file

Log Level for E-mail - from the drop-down list, select e-mail and enter the destination e-mail address.

the level of information to send as

information to be

Advanced

Scripting - this an advanced function that provides the means for customizing and using scripts.

Page 42

AXIS 210/211 - System Options

Caution!

The scripting function is a very powerful tool. Improper use may cause unexpected behavior or even loss of contact with the unit. If a script does cause problems, reset the unit to its factory default settings (in which case, a previously saved backup file will be useful for returning the unit to its latest configuration). Axis strongly recommends that you do not use this function unless you fully understand the consequences. Axis support provides no assistance for customized scripts.

For more information, please visit the Developer pages

Plain Config - thi configuring Axis cameras. All parameters can be set and modified from this page. Help is available via the links on the standard setup pages.

s function is for the advanced user with previous experience of

at www.axis.com/developer

Resetting to the Factory Default Settings

To reset the cameras to the original factory default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 40) or use the Con button

on the underside of the camera (see page 7) as described below:

Using the Control Button

To reset the cameras to the factory default settings using the Control Button:

1. Disconnect the power adapter, or the network cable if using PoE (AXIS 2

2. Press and hold the Control button while reconnecting the power.

3. Keep the Control button pressed until the Status Indicator color changes to amber (this may take up to 15 seconds).

4. Release the Control button.

5. When the Status Indicator changes to Green (which may take up to 1 minute), the process is complete and the cameras has been reset. The unit will now have the default IP address 192.168.0.90

11 only).

trol

Page 43

AXIS 210/211 - The I/O Terminal Connector

Pin 4

Pin 3

Pin 2

Pin 1

Pin 4

Pin 3

Pin 2

Pin 1

The I/O Terminal Connector

Pinout and Interface

The 4-pin I/O terminal connector provides the interface to:

• 1 transistor output

• 1 digital input

• auxiliary power and GND

The terminal connector is used in applications fo time lapse recording, alarm notification via e-mail, image storage to FTP locations, etc.

r e.g. motion detection, event triggering,

• Input - for connecting e.g.

a push button. If the push button is pressed, the state changes and the input becomes active (shown under Event Configuration > Port Status).

• Output - connects

e.g. an alarm device that can be activated by Output buttons on the Live View page, or by an Event Type. The output will show as active (Event Configuration > Port Status) if the alarm device is activated.

Pin Function Description

4 Transistor Output With a maximum load of 100mA and a max

has an open-collector NPN transistor with the emitter connected to pin 1 (GND). If used with an external relay, a diode must be connected in parallel with the load, for protection against voltage transients.

3 Digital Input Connect to GND to activate, or leave flo

2 Auxiliary DC Power Input 7-20 VDC/max 5W. Electrically connected in pa

1 GND

connector, this pin provides an auxiliary connector for mains power to the unit. If the unit is powered via this pin, a fuse should be used (rating: 1A Slow). This pin can also be used to power auxiliar this is

not possible when the AXIS 211 is powered by PoE.

imum voltage of 24V DC, this output

ating (or unconnected) to deactivate.

rallel with the PS-K power

y equipment, max 100mA, but note that

Connect input/output devices to the ter

1. Loosen the corresponding screw on top of the pin (see above

minal connector as follows:

for the correct pin to

Page 44

AXIS 210/211 - The I/O Terminal Connector

use).

2. Push the cable into the connector and secure it by fastening the screw.

3. Once devices are connected, connect the terminal connector to the camera, making sure that all cables are securely fastened.

Schematic Diagram - Terminal Connectors

3.3V

Switch Mode Power Supply

GND

PS-K 9W

e.g., doorbell

Relay

Device

Page 45

AXIS 210/211 - Technical Specifications

Technical Specifications

Item Specification Models • AXIS 210: indoor use only

• AXIS 211: Power over Ethernet, DC-Iris

Image sensor 1/4” Sony Wfine progressive scan RGB CCD Lens • AXIS 210: 4.0 mm, F1.2, fixed iris, CS mount

• AXIS 211: 3.0 - 8.0 mm, F1.0, DC-iris, CS mount

Agle of view • AXIS 210: 48° horizontal

• AXIS 211: 27º-67º horizontal

Minimum illumination • AXIS 210: 1.0 lux, F1.2

• AXIS 211: 0,75 lux, F1.0

Video compression • Motion JPEG

• MPEG-4 Part 2 (ISO/IEC 14496-2), Profiles: ASP and SP

Resolutions 16 resolutions from 640 x 480 to 160 x 120 via API, 5 selections via

configurat

Frame rate • Motion JPEG:

Up to 30 fps in all resolutions

• MPEG-4: Up to 25 fps at 640x480 Up to 30 fps at 480x360 or lower

Video streaming • Simultaneous Motion JPEG and MPEG-4

• Controllable frame rate and bandwidth

• Constant and variable bit rate (MPEG-4)

Image settings • Compression levels: 11 (Motion JPEG)/23 (MPEG-4)

• Rotation: 90º, 180º, 270º

• Configurable color level, brightness, contrast, exposure, w tuning of behavior at low light

• Overlay capabilities: time, date, pr

Shutter time 2 sec to 1/12500 sec Security • Multiple user access levels with password protection

• IP address filtering

Users • 20 simultaneous users

• Unlimited users using multicast (MPEG-4)

Language support (Web interface)

Alarm and event management • Events triggered by built-in motion detection, external input or according to a

Connectors • RJ-45 for Ethernet 10BaseT/100BaseTX

Casing • Plastic

• English. Downloadable language files f Spanish are available at www.axis.com/techsup.

• Other language files may also be available

schedule

• Image upload over FTP, email and HTTP Notif external output

• Pre- and post alarm buffer: up to 1.2 MB (up to 40 sec of 320x240 video at 4 frames per sec)

• Terminal block for 1 alarm input, 1 output and alternative power connection

ion web page.

hite balance, fine

ivacy mask, text or image

or French, German, Italian, Japanese and

ication over TCP, email, HTTP and

Page 46

AXIS 210/211 - Technical Specifications

Item Specification Processors and memory • CPU: ETRAX 100LX 32bit

• Video processing and compression: ARTPEC-2

• RAM: 16 MB

• Flash: 4 MB

• Battery backed up real-time clock

Power • 7-20 V DC max 7 W

• AXIS 211: PoE IEEE802.3af Class 2

Operating conditions • 5 - 45 ºC (41 – 113 ºF)

• Humidity 20 - 80% RH (non-condensing)

Installation, management and maintenance

Video access from Web browser

Minimum web browsing requirements

System integration support • Open API for application integration including AXIS VAPIX API*, AXIS Media

• AXIS Camera Management tool on CD and web-based configuration

• Configuration of backup and restore

• Firmware upgrades over HTTP or FTP, firmware available at www.axis.com

• Camera live view,

• Video recording to file (ASF),

• Sequence tour for up to 20 external Axis video sources,

• Customizable HTML pages

• Pentium III CPU 500 MHz or higher, or equivalent AMD,128 MB RAM, AGP graphics card 32 MB RAM, Direct Draw

• Windows XP, 2000, 2003 Server, DirectX 9.0 or later I

• For other operating systems and browsers see www.axis.com/techsup

Control SDK*, event trigger data in video stream

• Quality of Service (QoS) Layer 3, DiffServ Model

Embedded Linux operating system

nternet Explorer 6.x or later

* Available at www.axis.com

Supported protocols IPv4/v6, HTTP, TCP, QoS, RTSP, RTP, UDP, IGMP, RTCP, SMTP, FTP,

UPnP, Bonjour, ARP, DNS, DynDNS, SOCKS

More information on protocol us

Included accessories • Power supply 9 V DC,

• Stand,

• Connector kit,

• Installation Guide,

• CD with installation tool, software and User’s Manual,

• MPEG-4licenses (1 encoder, 1 decoder),

• MPEG-4 decoder (Windows)

Video management software (not incl.)

Accessories (not incl.) • Housings for adverse indoor/outdoor environments

• AXIS Camera Station - Surveillance application for viewing, recording and archiving up to 25 cameras

See www.axis.com/partner/adp_partners.htm for partners

• Power over Ethernet midspans

• AXIS 292 Network Video Decoder

• MPEG-4 Decoder multi-user license pack

age available at www.axis.com

more software applications via

ICMP DHCP,

Page 47

AXIS 210/211 - Technical Specifications

Item Specification Approvals • EN 55022 Class B,

• EN 61000-3-2,

• EN 61000-3-3

• EN 55024,

• FCC Part 15 Subpart B Class B,

• ICES-003 Class B

• VCCI Class B,

• C-tick AS/NZS 3548,

• EN 60950

• Power supply: EN 60950, UL, cUL

Dimensions (HxWxD) and

ight

• AXIS 210: 38 x 88 x 157 mm (1.5” x 3.4” x 6.2”)

• AXIS 211: 38 x 95 x 178 mm (1.5” x 3.7” x 7.0”)

• 250 g (0.55 lb) excl. power supply

General performance considerations

When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some will affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.

The following factors are among the most importan

• High image resolutions and/or lower compression

t to consider:

levels result in larger images.

Bandwidth affected.

• Access by large numbers of Motion JPEG and/or

unicast MPEG-4 clients. Band-

width affected.

• Simultaneous viewing of different streams ferent clients. Frame rate

and bandwidth affected.

• Accessing both Motion JPEG and MPEG-4 video streams

(resolution, compression, etc.) by dif-

simultaneously. Frame

rate and bandwidth affected.

• Heavy usage of event settings affects the ca

• Enabled motion detection. Frame rate

mera’s CPU load. Frame rate affected.

and bandwidth affected.

• Heavy network utilization due to poor infrastructure. Bandwidth affected

• Viewing on poorly performing client PC’s lowers perceived performance. Frame r

ate affected.

Optimizing your system

To see the bandwidth and frame rate currently required by the video stream, the AXIS 210/211 provides a tool that can be used to display these values directly in the video image.

Page 48

AXIS 210/211 - Technical Specifications

To do this, special format strings are added as part of a text overlay. Simply add #r (average frame rate in fps) and/or #b (average bandwidth in kbps) to the overlay.

For detailed instructions, please see the online help

deo & Image > Overlay Settings, and the

for Vi help for File Naming & Date/Time Formats.

Important!

•The figures displayed here are the values as delivered by the camera. If other restrictions are currently in force, (e.g. bandwidth limitation) these values might not correspond to those actually received by the client.

•For Motion JPEG, these values will be accurate as long as no frame rate limit has been specified.

Page 49

AXIS 210/211 - Technical Specifications

Frame rates

Motion JPEG MPEG-4 640x480 30 25 480x360 30 30 320x240 30 30 160x120 30 30

Frame rates - Motion JPEG and MPEG-4

The following table show typical frame rates in frames/second (fps) for Motion JPEG and MPEG-4 video streams from the AXIS 210/211.

Note that these values are guidelines only -

actual values may vary.

Motion JPEG settings:

• Viewing in AMC Compression level = 30%

•

MPEG-4 settings:

• Viewing in AMC

•

Compression level = 30%

• Video Object Type = Advanced Simple

•GOV length = 8

• GOV structure = IP*

Notes:

• Setting the GOV structure to use “I-frames only” will increase the frame rate at the expense of the bit rate.

Bandwidth

As there are many factors that affect bandwidth, it is very difficult to predict the required amounts. The settings that affect bandwidth are:

• the image resolution

• the image compression

•the frame rate

• the MPEG-4 object type

• the MPEG-4 GOV structure

• the maximum exposure time.

There are also factors in the monitored scene that will affect the bandwidth. These are:

• the amount of motion

• the image’s complexity

• the lighting conditions.

For MPEG-4, if there is only limited bandwidth avai than the image quality, using a constant bit rate (CBR) is recommended. Use a variable bit rate (VBR) if the image quality needs to be maintained at a higher level. If supported on the network, consider also using MPEG-4 multicasting, as the bandwidth consumption will be much lower.

lable, and if this is more important

Page 50

AXIS 210/211 - Troubleshooting

Troubleshooting

Checking the Firmware

One of your first actions when troubleshooting a problem should be to check the currently installed firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your camera can be seen on the page

Setup > Basic Configuration.

Upgrading the Firmware

Firmware is software that determines the functionality of the camera. When you upgrade the firmware with a file from the Axis Web site, your camera will receive the latest available functionality. Always read the upgrade instructions and release notes available with each new release, before updating the firmware.

Preconfigured and customized settings will be saved when the firmware is upgraded (providing the features

Note:

are available in the new firmware) although this is not guaranteed by Axis Communications. Always read the instructions and release notes available with each new release, before upgrading the firmware.

1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from the Axis Web site at www.axis.com/techsup

2. Go to Setup > System Options > Maintenance in the camera’s web pages.

3. In the Upgrade Server section, browse to the desired firmware file on your computer. Click Upgrade.

Notes:

•After starting the upgrade process, always wait at least 5-10 minutes before restarting the camera, even if you suspect the upgrade has failed.

•Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user.

Page 51

AXIS 210/211 - Troubleshooting

Emergency Recovery Procedure

If power or the network connection to the camera is lost during the upgrade, the process will fail and the unit will become unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial number is found on the label attached to the bottom of the camera.

1. Un

2. If the unit does not reply within a few seconds, restart it and wait for a reply. Press

3. Open a browser and type in the camera’s IP address. In the page that appears, use the

4. After the upgrade has completed (1-10 minutes), the unit will automatically restart and

5. Referring to the installation guide, reinstall the camera.

If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at www.axis.com/techsup/

ix/Linux - From the command line, type the following: arp -s <IP address of camera> <Serial number> temp ping -s 408 <IP address of camera>

Windows - From a command/DOS prompt, type the following: arp -s <IP address of camera> <Serial number> ping -l 408 -t <IP address of camera>

CTRL+C to stop Ping.

Browse button to select the upgrade file to use, e.g. axis210.bin or axis211.bin. Then click the Load button to restart the upgrade process.

show a steady green on the Power and Status LEDs and flashing green or amber on the Network LED.

Axis Support

If you contact Axis support, please help us to help you solve your problems, by providing the server report, the log file and a brief description of the problem.

Server Report - go contains important information about the server and its software, as well as a list of the current parameters.

The Log records events in the unit since the last system restart and can be a useful diagnostic tool when troubleshooting.

file is available from Setup > System Options > Logs & Reports. The Log file

to Setup > System Options > Support Overview. The server report

Page 52

AXIS 210/211 - Troubleshooting

Symptoms, Possible Causes and Remedial Actions

Problems setting the IP address

When using ARP/Ping. Try the installation again. The IP address must be set within two minutes after power has

been applied to the camera. Ensure the Ping length is set to 408. See the Installation Guide.

The camera is located on a different subnet.

If the IP address intended for the camera and the IP address of your computer are located on different subnets, you will not be able to set the IP address. Contact your network administrator to obtain an appropriate IP address.

The IP address is being used by another device

Possible IP address conflict with another device on the same subnet.

The camera cannot be accessed from a browser

The IP address has been changed by DHCP.

Proxy server. If using a proxy server, try disabling the proxy setting in your browser. Other networking problems. Test the network cable and connectors by connecting it to another network device, then

Incorrect host name. Check that the host name and DNS server settings are correct. See the basic and

Cannot send notifications, uploads, alarms, etc, to a destination outside the local network

Firewall protection. The camera can be configured to use a SOCKS server to reach networks on the other side

Camera is accessible locally, but not externally

Firewall protection. Check the Internet firewall with your system administrator. Default routers required. Check if you need to configure the default router settings.

Poor or intermittent network connection.

Network switch. If using a network switch, check that the port on that device uses the same setting for

Disconnect the camera from the network. Run the Ping command. (In a Command/DOS window, type ping and the IP address of the unit).

If you receive: R the IP address may already be in use by another device on your network. You must obtain a new IP address and reinstall the unit.

If you see: Req your camera. In this case, check all cabling and reinstall the unit.

The static IP address in the camera is used before the DHCP server sets a a dynamic address. This means that if the same default static IP address is also used by another device, there may be problems accessing the camera. To avoid this, set the static IP address to 0.0.0.0.

1) Move the camera to an isolated network or to one with no DHCP or BOOTP server. Set the IP address again, using the AXIS IP Utility (see the Installation Guide) or the ARP/Ping commands.

2) Access the unit and disable DHCP in the TCP/ network. The unit now has a fixed IP address that will not change.

3) As an alternative to 2), if dynamic IP addres required service and then configure IP address change notification from the network settings. Return the unit to the main network. The unit will now have a dynamic IP address, but will notify you if the address changes.

Ping that device from your workstation. See the instructions above.

advanced TCP/IP settings.

of a firewall/proxy server.

the network connection type (speed/duplex) as set in the advanced TCP/IP settings.

The Auto-Negotiate setting is recommended.

eply from <IP address>: bytes = 32; time = 10 ms..... - this means that

uest timed out - this means that the IP address is available for use with

IP settings. Return the unit to the main

s via DHCP or BOOTP is required, select the

Page 53

AXIS 210/211 - Troubleshooting

Video/Image problems - general

No images in browser (Internet Explorer for Windows only)

Installation of additional ActiveX component restricted or prohibited.

Image too dark or too light. Check the video image settings. See the online help on Video and Image Settings. Missing images in uploads. This can occur when trying to use a larger image buffer than is actually available. Try

Slow image update. Configuring, e.g. pre-buffers, motion detection, high-resolution images, high frame rates,

Poor performance. Poor performance may be caused by e.g. heavy network traffic, multiple users accessing

Image gradually gets darker or lighter. When using the camera in locations lit by fluorescent lighting, check in the advanced

Image loses focus often. Disable the DC-Iris lens (AXIS 211 only) in the settings for Video & Image > Advanced.

Images only shown in black & white. Check the color level setting. Blurred images. Refocus the camera. Check in the Video & Image > Advanced - Camera Settings that

Rolling dark bands or flickering in image.

Video/image problems - MPEG-4

Lower frame rate than expected. Check with the administrator that there is enough bandwidth available. Check also the

No MPEG-4 displayed in the client.

No multicast MPEG-4 displayed in the client.

Multicast MPEG-4 only accessible by local clients.

To enable the updating of video images in Microsoft Internet Explorer for Windows, set your browser to allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is installed on your workstation.

Configure your camera to use a Java applet for updating the video images under Live View Config > Layout > Default Viewer for Internet Explorer. See the online help for more information.

lowering the frame rate or the upload period.

etc, will reduce the performance of the camera.

the unit, low performance clients, use of features such as Motion Detection, Event handling, Image rotation other than 180 degrees.

image settings that the Exposure control is set to Flicker-free.

Focus the camera following the instructions on page 11, and then enable the DC-Iris lens.

DC-Iris (AXIS 211 only) is set to Enabled. If the images are still blurred adjust the metal ring until the image is sharp.

Try adjusting the Flicker-free exposure setting under advanced image settings. Note that the 'Hold Current'/Manual setting may cause unwanted effects.

settings for bit rate control, in the Video & Image > Advanced > MPEG-4 settings. Using an inappropriate video object type can also affect the frame rate. See the online help for more information.

Check in the AMC control panel applet (MPEG-4 tab) Decode only I frames.

Lower the image resolution.

Reduce the number of applications running on the client computer. Check that the correct network interface is selected in the AMC control panel applet

(network tab).

Check that the relevant MPEG-4 conne panel applet (network tab).

In the AMC control applet, select the MPEG-4 tab and click the button Set to default MPEG-4 decoder.

Check with your network administrator that the multicast addresses used by the AXIS 210/211 are valid for your network.

Check if your router supports multicasting, or if the router settings between the client and the server need to be configured. The TTL (Time To Live) value may need to be increased.

ction methods are enabled in the AMC control

that video processing is not set to

Page 54

AXIS 210/211 - Troubleshooting

Poor rendering of MPEG-4 images. Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.

If text overlays are blurred, or if there are other rend enable Advanced Video Rendering. This is done on the MPEG-4 tab in the AMC control panel applet.

Ensure that your graphics card is using the lates usually be downloaded from the manufacturer's web site.

If images are degrading, try decreasing the GOV length, see “Advanced Sett 22

Color saturation is different in MPEG-4 and Motion JPEG.

The test image does not display as expected.

Image settings. Not all settings have an effect on the test image. For more information, see the help on

The Power indicator is not constantly lit

Faulty power supply. Check that you are using an AXIS PS-K power supply.

The Status and Network indicator LEDs are flashing red rapidly

Hardware failure. Contact your Axis dealer.

The Status indicator LED is flashing red and the camera is inaccessible

A firmware upgrade has been interrupted or the firmware has otherwise been damaged.

Poor quality snapshot images

Screen incorrectly configured on your workstation.

Browser freezes

Netscape 7.x or Mozilla 1.4 (or later) can sometimes freeze on a slow computer.

Problems uploading files

Limited space. There is only limited space available for the upload of your own files. Try deleting one or

Missing images in uploads. This can occur when trying to use a larger image buffer than is actually available. Try

Overlay is not displayed

Incorrect size or location of overlay. The overlay may have been positioned incorrectly. Refer to the online help for informa-

Motion Detection triggers unexpectedly

Changes in luminance. Motion detection is based upon changes in luminance in the image. This means that if

Modify the settings for your graphics adapter. Please see the adapter's documentation for more information.

Image Settings.

See the Emergency Recovery Procedure above.

In Display Properties, configure your screen to show at least 65000 colors, i.e. at least 16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.

Lower the image resolution.

more existing files, to free up space.

lowering the frame rate or the upload period.

tion on the limitations when using image overlays and privacy masks.

there are sudden changes in the lighting, motion detection may be mistakenly triggered. Lower the sensitivity setting to avoid problems with luminance.

ering problems, you may need to

t device driver. The latest drivers can

For additional assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techsup

ings” on page

Page 55

AXIS 210/211 - Glossary of Terms

Glossary of Terms

Active Speaker - a speaker with a built-in power amplifier.

ActiveX - A control (or set

ActiveX controls are often downloaded and installed automatically as required.

ADPCM - Ad Predicts the analog signal digitally and the difference is coded.

AMC - AXIS Media viewing video images in Internet Explorer for Windows. Installs automatically on first use.

API - App be used for integrating Axis products into other applications.

ARP an IP address to a physical device address that is recognized in the local network. The ARP command can be used to set the IP-address for your product.

ARTPEC image compression.

CCD types of image sensors used in digital cameras. When a picture is taken, the CCD is struck by light coming through the camera’s lens. Each of the thousands or millions of tiny pixels that make up the CCD convert this light into electrons.

CGI - Com program) that allows a Web Server to communicate with other programs.

Client/Server - De two computer programs in which one, the client, makes a service request from another - the server.

dB (Decibels) - A unit 3dB change is the smallest level change we can hear. A 3dB change is actually twice or half the audio power level. A gain of 0dB will leave the signal level unchanged.

DC-Iris - This by the Axis camera, to automatically regulate the amount of light allowed to enter.

DNS - The Doma translates Internet domain names into IP (Internet Protocol) addresses.

Ethernet -

ETRAX - Axis' own mic

Firewall - A virtua

Network) and other networks, e.g. the Internet.

FTP - File Transfe files to and from an FTP-server.

aptive Differential Pulse Code Modulation.

lication Programming Interface. The Axis API can

Address Resolution Protocol. A protocol for assigning

- Axis Real Time Picture Encoder - used for video

- Charge Coupled Device. CCD is one of the two main

mon Gateway Interface. A set of rules (or a

scribes the network relationship between

special type of iris is electrically controlled

in Name System (DNS) locates and

A widely used networking standard.

r Protocol. Used for the simple transfer of

of rules) used by a browser.

Control. The control required for

to measure sound level changes. A

roprocessor.

l barrier between a LAN (Local Area

Full duplex directions simultaneously.

G.711 - G.711 is telephone audio on 64 kBit/s channel. It is a pulse code modulation (PCM) scheme operating at 8 kHz sample rate.

G.726 telecommunications due to its high perceived speech quality and low resource requirements.

Half duplex- A half one direction, at a time. Two way communication is possible, but not simultaneously. Walkie-talkies and CB radios mimic this behavior in that you cannot hear the other person if you are talking.

HTML - H authoring documents viewed in web browsers.

HTTP exchanging files (text, images, sound, video, and other files) on the World Wide Web.

HTTPS Layer. A web protocol that provides encryption for page requests from users and for the pages returned by the web server.

Intranet corporation. Usually closed to external traffic.

IP - Inte

IP address

allow it to be identified and found on the network. The 32-bit IP address is made up of four groups (or quads) of decimal digits separated by periods. An example of an IP address is: 192.168.0.1

ISMA - Interne

JPEG - A standa

photographs. Also known as JPG.

LAN and associated devices that typically share common resources within a limited geographical area.

Linux and practically free of charge.

Lux Lux equals the light emitted from a single candle at a distance of one meter.

Mbit/s in networks. A LAN might run at 10 or 100 Mbit/s.

MPEG-4 video streams.

Multicast - The s only to the intended recipients.

NTSC - N the standard format used for televisions in most of North and Central America, and Japan.

Transmission of data, e.g. audio, in two

the international standard for encoding

Frequently used speech-compression algorithm in

duplex link can communicate in only

ypertext Mark-up Language. Used widely for

- Hypertext Transfer Protocol. The set of rules for

Hypertext Transfer Protocol over Secure Socket

- A private network limited to an organization or

rnet-Protocol. See TCP/IP.

- A unique number used by a network device, to

t Streaming Media Alliance

rd image format, used widely for

- A local area network (LAN) is a group of computers

A popular operating system, which is “open source”

A standard unit for the measurement of light, where 1

- Megabits per second. A unit for measuring speeds

- A standard video format, used for low bandwidth

ame information is sent only once and

ational Television Standards Committee. NTSC is

Page 56

AXIS 210/211 - Glossary of Terms

NWAY - A network protocol that automatically negotiates

the highest possible common transmission speed between two devices.

PAL - P

hase Altering Line. PAL is the standard format used for televisions in most of the world (other than the US, Canada, and Japan).

- Pulse Code Modulation. Analog signal converted

PCM directly to a digital.

small utility used for sending data packets to

Ping - A network resources to check that they are working and that the network is intact.

Pre/post alarm image - The image before and after an alarm.

Protocol - A will communicate. Protocols are found at many levels of communication, and there are hardware protocols and software protocols.

Router - A which a packet should be forwarded on its way to its final destination. A router is often included as part of a network switch (see below).

RTP- Rea designed for delivery of live contents, e.g. MPEG-4.

Simplex - In simple communications channel can only send information in one direction.

SMTP - A comm

SNMP -

application layer protocol that facilitates the exchange of management information between network devices. It is part of the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol suite.

Subnet Mask the network address and the host address. “Subnetting’ enables a network administrator to further divide the host part of the address into two or more subnets. The subnet mask identifies the subnet to which an IP address belongs.

Switch - Whilst a devices connected to it, a switch only transmits the data to the device it is specifically intended for.

TCP/IP suite of network protocols that determine how data is transmitted. TCP/IP is used on many networks, including the Internet. TCP keeps track of the individual packets of information and IP contains the rules for how the packets are actually sent and received.

URL network.

Varifocal - A lengths, as opposed to a lens with a fixed focal length, which only provides one.

special set of rules governing how two entities

device that determines the next network point to

l-Time Transfer Protocol. A transfer protocol

x operation, a network cable or

on e-mail protocol.

Simple Network Management Protocol. An

An IP address consists of two components:

simple hub transmits all data to all

Transmission Control Protocol/Internet Protocol. A

- Uniform Resource Locator. An “address" on the

varifocal lens provides a wide range of focal

s from immediately

Wide-Area-Network. Similar to a LAN, but on a

WAN larger geographical scale.

Web server - A program on a computer (server) provid the resources (e.g. web pages) requested by the user (client).

ing

Page 57

AXIS 210/211 - Index

Index

Accessing the video stream 16 Action 29 Action Buttons 12, 26 Active/Inactive 26 Administrator 18 Advanced Simple profile 14 Alarm 32, 43 AMC Viewer Toolbar 13 Auxiliary Power 43 AXIS 16 AXIS Media Control 16

Backup 41 Bandwidth 14, 49 Bit rate 14 Buffer Size 31 Buffers 31

Factory Default Settings 42 Frame rate 20 FTP Server 29

Host Name 37 HTML Examples 27 HTTP 37 HTTP API 26 HTTP Server 29

I/O Ports 40 I/O Terminal Connector 8, 43 Include Windows 32 Input 43 IP Address Filtering 34

Live View 12, 18 Live View Config 24 Logs & Reports 41

CGI links 26 Control Button 8, 42 Custom settings 24

Date & Time 35 DC Power 43 DC-Iris 6 DNS Configuration 36 DNS Server 36, 37 Domain Name 36

Emergency Recovery 51 Event Servers 29 Event Types 30 Events 29 External Video 27 External Video Source 12

Motion Detection 32 Motion JPEG 14 MPEG-4 5, 14 MPEG-4 protocols 15 Multicasting 15

NAT Traversal 37 NAT traversal 37 Network Connector 8 Network Settings 35 NTP Configuration 37 NTP Server 35

Other MPEG-4 clients 17 Output 43 Output Buttons 26

Page 58

AXIS 210/211 - Index

Output buttons 12 Own home page 25 Own web files 25

Pinout - I/O connectors 43 PoE 6, 8 Port Status 33 Ports & Devices 40 Post-trigger Buffer 31 Power Connector 8 Power over Ethernet 6 Pre-trigger Buffer 31 Pulse 12, 26

QoS 39

Recovery 51 Referrals 34 Restore 40, 41 RTP 15 RTSP 15

Scheduled Event 29, 31 Security 34 Sequence Mode 12, 28 Sequence mode 12

Serial Number 8 Server Time 35 Services 36 Simple profile 14 SMTP 39 Snapshot button 12 SOCKS 39 Streaming MPEG-4 15 Support 41 System Options 34

TCP Server 29 TCP/IP Settings 35 Text overlay 20 Time Mode 35 Triggered Event 29 Troubleshooting 50

UDP 15 Unicasting 15 Upgrade Server 41 Upload overlay/mask 21 Uploading web files 25 User Defined Links 25 Users 34

Variable bit rate 14

Page 59

Page 60

AXIS COMMUNICATIONS

<Product Name> Quick User’s Guide

AXIS 210/211 User’s Manual Rev. 4.0

Part No: 28519

Axis Communications 210, 211 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Product features

Extra features for the AXIS 211

Overview

Accessing the Camera

Access From a Browser

Setting the Password

Accessing the camera from the Internet

Focusing

The Live View Page

Video Streams

Video Stream Types

MPEG-4 protocols and communication methods

How to stream MPEG-4

The AXIS Media Control

Other methods of accessing the video stream

Setup tools

Accessing the Setup tools

Video & Image settings

Image Settings

Overlay/Mask Settings

Advanced Settings

Live View Config

HTML Examples

External Video

Sequence Mode

Event Configuration

Event Servers

Configuring Event Types

Motion Detection

Port Status

System Options

Security

Date & Time

Network - Basic TCP/IP Settings

Network - Advanced TCP/IP Settings

Network - SOCKS

Network - SMTP (e-mail)

QoS (Quality of service)

Network - UPnP™

Network - RTP / MPEG-4

Bonjour

Ports & Devices

LED Settings

Maintenance

Support

Advanced

Resetting to the Factory Default Settings

The I/O Terminal Connector

Pinout and Interface

Technical Specifications

General performance considerations

Optimizing your system

Frame rates - Motion JPEG and MPEG-4

Bandwidth

Troubleshooting

Glossary of Terms

Index