Axis Communications 0554-004 User manual

USERMANUAL

AXISM1004–WNetworkCamera

AboutthisDocument

ThismanualisintendedforadministratorsandusersoftheAXIS
M1004–WFixedDomeNetworkCamera,andisapplicabletormware

5.4andlater.Itincludesinstructionsforusingandmanagingthe
productonyournetwork.Previousexperienceofnetworkingwillbeof
usewhenusingthisproduct.SomeknowledgeofUNIXorLinux-based
systemsmayalsobebenecial,fordevelopingshellscriptsand
applications.LaterversionsofthisdocumentwillbepostedtotheAxis
website,asrequired.Seealsotheproduct’sonlinehelp,availablevia
theweb-basedinterface.

LegalConsiderations

Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedathttp://www.axis.com/patent.htmandoneor
moreadditionalpatentsorpendingpatentapplicationsintheUSand
othercountries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
http://www.opensource.apple.com/apsl).Thesourcecodeisavailable
fromhttp://developer.apple.com/darwin/projects/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnP
certicationmarkoftheUPnP

WPA,WPA2andWi-FiProtectedSetuparemarksoftheWi-FiAlliance.

TM

ImplementersCorporation.

TM

isa

RegulatoryInformation

Europe

CEmarkingdirectivesandharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See

ElectromagneticCompatibility(EMC),onpage2.

Thisproductcomplieswiththeapplicable

•RadioandTelecommunicationsTerminalEquipment(R&TTE)

Directive1999/5/EC.SeeRadioTransmission,onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafety,onpage3.

•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.

SeeDisposalandRecycling,onpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.See.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfrom

thattowhichthereceiverisconnected.

•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Canada

ThisClassBdigitalapparatuscomplieswithCanadianICES-003.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.

Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.

Japan

この装置は、クラスB情報技術装置です。この装置は、家庭
環境で使用することを目的としていますが、この装置がラジ
オやテレビジョン受信機に近接して使用されると、受信障
害を引き起こすことがあります。取扱説明書に従って正し
い取り扱いをして下さい。

Korea

이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용
할수있습니다.

RadioTransmission

Thisequipmentmaygenerateoruseradiofrequencyenergy.Theuser
couldlosetheauthoritytooperatethisequipmentifanunauthorized
changeormodicationismade.

USA

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubject
tothefollowingtwoconditions:(1)thisdevicemaynotcauseharmful
interference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesirableoperation.

ThisproductcomplieswithFCCradiationexposurelimitsforan
uncontrolledenvironment.Avoidoperatingthisproductatadistance
lessthan20cm(7.9in.)fromtheuser.

Canada

ThisdevicecomplieswithIndustryCanadalicence-exemptRSS
standard(s).Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseinterference,and(2)thisdevicemustaccept
anyinterference,includinginterferencethatmaycauseundesired
operationofthedevice.

ThisproductcomplieswithICradiationexposurelimitsforan
uncontrolledenvironment.Avoidoperatingthisproductatadistance
lessthan20cm(7.9in.)fromtheuser.

Brazil

EsteprodutoestáhomologadopelaANATEL,deacordocomos
procedimentosregulamentadospelaResolução242/2000eatende
aosrequisitostécnicosaplicados.

Esteequipamentooperaemcarátersecundário,istoé,nãotemdireito
aproteçãocontrainterferênciaprejudicial,mesmodeestaçõesdo
mesmotipo,enãopodecausarinterferênciaasistemasoperandoem
caráterprimário.

Paramaioresinformações,consulteositedaANATELwww.anatel.gov.br

Europe

Hereby,AxisCommunicationsABdeclaresthatthisproductisin
compliancewiththeessentialrequirementsandotherrelevant
provisionsofDirective1999/5/EC.

Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB,Emdalavägen14,SE-22369Lund.

FR

ParlaprésenteAxisCommunicationsABdéclarequel’appareil
ceproduitestconformeauxexigencesessentiellesetauxautres
dispositionspertinentesdeladirective1999/5/CE.

DE

HiermiterklärtAxisCommunicationsAB,dasssichdiesesProduktin
ÜbereinstimmungmitdengrundlegendenAnforderungenundden
anderenrelevantenVorschriftenderRichtlinie1999/5/EGbendet.

IT

ConlapresenteAxisCommunicationsABdichiarachequestoprodotto
èconformeairequisitiessenzialiedallealtredisposizionipertinenti
stabilitedalladirettiva1999/5/CE.

ES

PormediodelapresenteAxisCommunicationsABdeclaraqueeleste
productocumpleconlosrequisitosesencialesycualesquieraotras
disposicionesaplicablesoexigiblesdelaDirectiva1999/5/CE.

FI

AxisCommunicationsABvakuuttaatätenettätämätuotetyyppinen
laiteondirektiivin1999/5/EYoleellistenvaatimustenjasitäkoskevien
direktiivinmuidenehtojenmukainen.

NL

HierbijverklaartAxisCommunicationsABdathettoestelin
overeenstemmingismetdeessentiëleeisenendeandererelevante
bepalingenvanrichtlijn1999/5/EG.

SV

HärmedintygarAxisCommunicationsABattdennaproduktstår
Iöverensstämmelsemeddeväsentligaegenskapskravochövriga
relevantabestämmelsersomframgåravdirektiv1999/5/EG.

DA

UndertegnedeAxisCommunicationsABerklærerherved,atfølgende
udstyroverholderdevæsentligekravogøvrigerelevantekravidirektiv
1999/5/EF.

PT

AxisCommunicationsABdeclaraqueesteprodutoestáconformecom
osrequisitosessenciaiseoutrasdisposiçõesdaDirectiva1999/5/CE.

EL

ΜΕΤΗΝΠΑΡΟΥΣΑAxisCommunicationsABΔΗΛΩΝΕΙΟΤΙ
αυτότοπροϊόνΣΥΜΜΟΡΦΩΝΕΤΑΙΠΡΟΣΤΙΣΟΥΣΙΩΔΕΙΣ
ΑΠΑΙΤΗΣΕΙΣΚΑΙΤΙΣΛΟΙΠΕΣΣΧΕΤΙΚΕΣΔΙΑΤΑΞΕΙΣ
ΤΗΣΟΔΗΓΙΑΣ1999/5/EK.

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsoftheRadio
CommunicationsStandardAS/NZS4771.

Korea

제품사양
주파수:802.11b/g/n(HT20),2412~2472MHz

온도:0~+40°C
전원:DC5V,1.5A

적합성평가표시
적합성평가를받은자의상호:AxisCommunicationsAB.
기자재의명칭(모델명):무선데이터통신시스템용무선기기

(AXISM1004-W)

제조연월:별도표시

제조자/제조국가제조연월:별도표시:

AxisCommunicationsAB/Sweden
A/S정보

AxisCommunicationsAB한국지사
주소:서울특별시금천구가산동685번지가산DigitalEmpire
1012호
TEL:[phone]
FAX:[phone]

Japan

ThisproductcomplieswithTechnicalRegulationsConformity
CerticationofSpeciedRadioEquipment.

Taiwan

【低功率警語】(主要針對BT/WIFI)BT/Wi-FiStatement第十二條
經型式認證合格之低功率射頻電機，非經許可，公司、商號或
使用者均不得擅自變更頻率、加大功率或變更原設計之特性及
功能。第十四條低功率射頻電機之使用不得影響飛航安全及
干擾合法通信；經發現有干擾現象時，應立即停用，並改善至
無干擾時方得繼續使用。前項合法通信，指依電信法規定作
業之無線電通信。低功率射頻電機須忍受合法通信或工業、科
學及醫療用電波輻射性電機設備之干擾。

Safety

ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquipment.

Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocalrawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EU
ontherestrictionoftheuseofcertainhazardoussubstancesin
electricalandelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff(selectedcountriesonly)

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISM1004–WNetworkCamera

TableofContents

HardwareOverview..........................................6

Connectors....................................................6

LEDIndicators..................................................7

AccessingtheProduct.......................................8

AccessfromaBrowser...........................................8

AccessfromtheInternet..........................................9

SettheRootPassword...........................................9

TheLiveViewPage..............................................10

MediaStreams.............................................13

HowtoStreamH.264............................................13

MJPEG........................................................13

AXISMediaControl(AMC)........................................13

AlternativeMethodsofAccessingtheVideoStream....................14

SettingUptheProduct......................................16

BasicSetup....................................................16

Video.........................................................17

VideoStream...................................................17

StreamProles.................................................18

CameraSettings................................................19

ViewArea.....................................................19

Overlay........................................................20

PrivacyMask...................................................21

LiveViewCong............................................22

PTZ(PanTiltZoom).........................................25

PresetPositions.................................................25

GuardTour.....................................................25

Advanced......................................................26

Detectors..................................................27

CameraTampering..............................................27

MotionDetection...............................................27

Applications...............................................30

Events....................................................31

SettingUpanActionRule........................................32

Recipients.....................................................32

Schedules......................................................33

Recurrences....................................................33

Recordings.................................................35

RecordingList..................................................35

ContinuousRecording............................................35

SystemOptions.............................................36

Security.......................................................36

Date&Time....................................................38

Network.......................................................38

Storage.......................................................47

Ports&Devices.................................................48

Maintenance...................................................48

Support.......................................................48

Advanced......................................................49

ResettoFactoryDefaultSettings...................................50

Troubleshooting............................................51

CheckingtheFirmware...........................................51

UpgradingtheFirmware..........................................51

Symptoms,PossibleCausesandRemedialActions.....................52

ProblemRetrievingAdditionalVideoStreams.........................55

TechnicalSpecications......................................56

Connectors....................................................58

PerformanceConsiderations.......................................59

5

AXISM1004–WNetworkCamera

1

2

1

4

5

6

7

8

9

10

11

12

13

2

3

HardwareOverview

HardwareOverview

1

StatusLEDindicator

2

Focusring

3

Lens

4

Networkconnector(RJ45)

5

Powerconnector

6

Lockring

7

I/Oterminalconnector

8

Controlbutton

9

WLANpairingbutton

10

PowerLEDindicator

11

NetworkLEDindicator

12

WirelessLEDindicator

13

Partnumber(P/N)&Serialnumber(S/N)

TheAxisproductisequippedwithalenswithmanualfocus.Itisdeliveredwiththelensprefocusedandmanualfocusingis
usuallynotrequired.

Note

Onlychangethefocusifrequired,forexampleiftheimageisblurry.

Connectors

Fortechnicalspecications,seepage56.

Networkconnector-RJ-45Ethernetconnector.SupportsPoweroverEthernet(PoE).

6

AXISM1004–WNetworkCamera

HardwareOverview

NOTICE

NOTICE NOTICE

Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetwork
switchshallbeshielded(STP)andintendedfortheirspecicuse.Makesurethatthenetworkswitchisproperlygrounded.
Seeforregulatoryrequirements.

Controlbutton-Thecontrolbuttonisusedfor:

•ConnectingtoanAXISVideoHostingSystemservice.Seepage40.Toconnect,pressandholdthebuttonfor
about1seconduntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage40.Toconnect,pressandholdthebuttonfor
about3seconds.

•Resettingtheproducttofactorydefaultsettings.Seepage50.

WLANpairingbutton-Forconnectingtoanaccesspointthroughpushbuttonconguration(PBC).

I/Oterminalconnector-Useinapplicationsfore.g.motiondetection,eventtriggering,timelapserecordingandalarmnotications.

InadditiontoanauxiliarypowerandaGNDpin,theI/Oterminalconnectorprovidestheinterfaceto:

•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedby
theVAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.The
outputwillshowasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.

•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,for
example:PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesand
theinputbecomesactive(shownunderSystemOptions>Ports&Devices).

LEDIndicators

LED

Network

Status

Power

LED

Wireless

Color

Green

Amber

UnlitNonetworkconnection.

GreenSteadygreenfornormaloperation.

Amber

Red

Green

Amber

Color

UnlitWiredmode.

GreenSteadyforconnectiontoawirelessnetwork.Flashesfornetworkactivity.

Red

Amber

Indication

Steadyforconnectiontoa100MBit/snetwork.Flashesfornetworkactivity.

Steadyforconnectiontoa10MBit/snetwork.Flashesfornetworkactivity.

Steadyduringstartupandwhenrestoringsettings.

Slowashforfailedupgrade.

Normaloperation.

Flashesgreen/amberduringrmwareupgrade.

Indication

Steadyfornowirelessnetworkconnection.Flasheswhilescanningforwirelessnetworks.

Steadyduringwirelessnetworkpairing.Flashesforwirelessnetworkactivity.

Note

•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.

•TheStatusLEDcanbeconguredtoashwhileaneventisactive.

•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.

7

AXISM1004–WNetworkCamera

AccessingtheProduct

AccessingtheProduct

ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalSpecications,onpage56.Toviewstreamingvideoin
InternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.

Note

•QuickTime

•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet
forviewingMotionJPEG.

AccessfromaBrowser

1.Startabrowser(InternetExplorer,Firefox,Safari).

TM

isalsosupportedforviewingH.264streams.

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma

Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.Forinstructions,seeSettheRootPassword,onpage9.

4.Theproduct’sLiveViewpageappearsinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.

8

AXISM1004–WNetworkCamera

AccessingtheProduct

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>

Network>TCP/IPAdvanced.

Formoreinformation,pleaseseeNATtraversal(portmapping)forIPv4,onpage41.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.netForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

TogainaccesstotheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongure
RootPassworddialog,whichappearswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPS,onpage41.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettings,onpage50.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyintherstdialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickCreateself-signedcerticate.

2.ProvidetherequestedinformationandclickOK.Thecerticateiscreatedandthepasswordcannowbesetsecurely.All

trafctoandfromtheproductisencryptedfromthispointon.

3.Enterapasswordandthenre-entertoconrmthespelling.ClickOK.Thepasswordhasnowbeencongured.

9

AXISM1004–WNetworkCamera

AccessingtheProduct

SetPowerLineFrequency

PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage50)
orbyresettingtheproducttofactorydefault.

Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.

Whenusing50Hz,themaximumframerateislimitedto25fps.

Note

Powerlinefrequencyisdifferentindifferentgeographicregions.IntheAmericas,60Hzisusuallyused;mostotherpartsof
theworlduse50Hz.Localvariationsmayapply,alwayscheckwiththelocalauthorities.

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.

ControlsontheLiveViewPage

ClickViewsizetoscaletheimagedownto800pixelswideortofullscale.OnlyavailableinMJPEG.

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow
tocongurestreamproles,seepage18.

ClickPulsetoactivatethebuilt-inlightforadenedperiodoftime,forexample20seconds.

10

AXISM1004–WNetworkCamera

AccessingtheProduct

ClicktheActive/Inactivebuttonstomanuallyturnthebuilt-inlightonandoff.

UsetheSlidertocontrolthebrightnessofthebuilt-inlight,slidelefttodimandsliderightdotobrighten.

ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthowtoenable
andcongureoutputbuttons,seepage23.

ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.Forinformation
abouthowtoenableandcongureoutputbuttons,seepage23.

TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto
congureandenablethebutton,seeManualTrigger,onpage11.

ClickSnapshottosaveasnapshotofthevideoimage.Right-clickthevideoimagetosaveitinJPEGformatonyour
computer.ThisbuttonisprimarilyintendedforusewhentheAXISMediaControlviewertoolbarisnotavailable.
EnablethisbuttonfromLiveViewCong>ActionButtons.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.

Tocongurethemanualtrigger:

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

3.FromtheTriggerdrop-downlist,selectInputSignal.

4.Fromtheseconddrop-downlist,selectManualTrigger.

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,seeEvents,onpage31.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewLayout.

2.UnderActionButtons,selectShowmanualtriggerbutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC),onpage13formore
information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

11

AXISM1004–WNetworkCamera

AccessingtheProduct

TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin
theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

PTZControls

TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.

Note

ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewarea,seeViewArea,onpage19.

ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControls,onpage26.

SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions,
onpage25.

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControls,onpage26.

12

AXISM1004–WNetworkCamera

MediaStreams

MediaStreams

TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestreamproles.
Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

ThevideocompressionstandardH.264makesgooduseofbandwidth,andcanprovidehighqualityvideostreamsatlessthan1Mbit/s.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

RTPoverRTSP

RTPoverRTSPoverHTTP

MulticastRTP

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

Thisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttoalwayshaveanup-to-datevideo
stream,evenifsomeimagesaredropped.

Thisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.

Thisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeimagesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.

Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

13

AXISM1004–WNetworkCamera

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore
information.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection

tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths

canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

TM

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

14

AXISM1004–WNetworkCamera

MediaStreams

Note

•<ip>=IPaddess

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimeaddslatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.

15

AXISM1004–WNetworkCamera

SettingUptheProduct

SettingUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•OperatorshaveaccesstoallsettingsexceptSystemOptions

Seealsotheonlinehelp

.

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage36.

2.Wireless.Seepage42.

3.TCP/IP.Seepage38.

4.Date&Time.Seepage38.

5.VideoStream.Seepage17.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

16

AXISM1004–WNetworkCamera

SettingUptheProduct

Video

ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:

•Videostream.Seepage17.

•Streamproles.Seepage18.

•Camerasettings.Seepage19.

•Viewarea.Seepage19.

•Overlayimage.Seepage20.

•Privacymask.Seepage21.

VideoStream

YoucandenethefollowingvideostreamsettingsfromVideo>VideoStream:

•Image.Seepage18.

•H.264.Seepage18.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa
requirementthattheimageisacertainsize,forexampleinfacerecognition.

Thepixelcountercanbeaccessedfrom:

•Video>VideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenabletherectangle

intheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeight
eldsandclickApply.

•TheLiveViewpageinInternetExplorerinWindows.Right-clickintheimageandselectPixelcounter.Usethemouse

tomoveandresizetherectangle.

17

AXISM1004–WNetworkCamera

SettingUptheProduct

Image

ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.

Thefollowingsettingsareavailable:

•Resolution.Selectthedefaultresolution.

•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe

compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.

•Rotateimage.Ifrequired,theimagecanberotated.

•Mirror.Ifrequired,theimagecanbemirrored.

•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed

amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.

•Overlaysettings.SeeOverlay,onpage20.

ClickSavetoapplythenewsettings.

H.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.

TheGOVlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.

TheAxisproductsupportstwoH.264proles.TheMainproleprovideshighercompressionthantheBaselineprolewiththesame
videoquality,butrequiresmoreprocessingpowertodecode.

ThebitratecanbesetasVariableBitRate(VBR)orConstantBitRate(CBR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.CBRallowsyoutoseta
xedTargetbitratethatconsumesapredictableamountofbandwidth.Asthebitratewouldusuallyneedtoincreaseforincreased
imageactivity,butinthiscasecannot,framerateandimagequalityareaffectednegatively.Topartlycompensateforthis,itis
possibletoprioritizeeitherframerateorimagequality.Notsettingaprioritymeansthatframerateandimagequalityareequally
affected.Youmustsaveyoursettingsbeforetheycantakeeffect.

Thecurrentbitratecanbesettoappearastextoverlay.Todothis,selecttheIncludetextcheckboxoptionunderOverlay
Settingsandenterthemodier#bintheeld.

MJPEG

Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.

StreamProles

Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:

•Whensettinguprecordingusingactionrules.SeeEvents,onpage31.

•Whensettingupcontinuousrecording.SeeContinuousRecording,onpage35.

18

AXISM1004–WNetworkCamera

SettingUptheProduct

•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.

Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.

Tocreateanewproleormodifyanexistingprole,gotoSetup>Video>StreamProles.

ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.

CameraSettings

TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.

ImageAppearance

IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturation.Thevalue0givesa
blackandwhiteimage.

TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.

IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight
conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.

TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar.

WhiteBalance

Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis
productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight

sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp

.

WideDynamicRange

Widedynamicrange(DynamicContrast)canimprovetheexposurewhenthereisaconsiderablecontrastbetweenlightanddark
areasintheimage.EnableWDRinintensebacklightconditions.DisableWDRinlowlightconditionsforoptimalexposure.

Note

Thissettingisonlypossiblewhenusingautomaticexposurecontrol.

ExposureSettings

Conguretheexposuresettingstosuittheimagequalityrequirementsinrelationtolighting,framerateandbandwidth
considerations.

Exposurevalue-Clickinthebartone-tunetheexposure.

EnableBacklightcompensation-Enablethisoptionifabrightspotoflight,forexamplealightbulb,causesotherareasin

theimagetoappeartoodark.

Exposurepriority-WhenMotionisprioritized,motionblurintheimageisminimized.Thiscanbeusefulforrecognitionofmoving
objectssuchaspeopleandvehicles.However,prioritizingmotionmaycauseanincreaseinimagenoise,especiallyinlowlight
situations.WhenLownoiseisprioritized,imagenoiseisminimized.Thelesizeisreduced,whichcanbeusefulifstoragespaceor
bandwidthislimited.However,prioritizinglownoisemayresultinaverydarkimage,especiallyinlowlightsituations.

ViewArea

Aviewareaisacroppedpartofthefullview.TheviewareaistreatedasavideosourceinLiveViewandhasitsownvideo
streamandPTZsettings.

19

AXISM1004–WNetworkCamera

SettingUptheProduct

Whensettingupaviewareaitisrecommendedthatthevideostreamresolutionisthesamesizeasorsmallerthantheviewarea
size.Settingthevideostreamresolutionlargerthantheviewareasizeimpliesdigitallyscaledupvideoaftersensorcapture,
requiringmorebandwidthwithoutaddingimageinformation.

Toenableaviewarea,gotoVideo>CameraSettingsandselectEnableViewArea.

Toconguretheviewarea:

1.GotoVideo>ViewArea.

2.SelectanAspectratioandaVideostreamresolution.

3.Usethemousetomoveandresizetheviewarea.

4.SelectEnablePTZtoenabledigitalPTZfortheviewarea.

5.ClickSavetosavethesettings.

Note

ThePTZfunctionalityisusefulduringinstallationoftheAxisproduct.Useaviewareatocropoutaspecicpartofthe
fullview.

Overlay

Overlaysareusedtoprovideextrainformation,forexampleforforensicvideoanalysisorduringproductinstallationand
conguration.Overlaysaresuperimposedoverthevideostream.

Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.Whenusingatextstring,modierscanbeusedtodisplay
informationsuchasthecurrentbitrateorthecurrentframerate.Forinformationaboutavailablemodiers,seeFileNaming&

Date/TimeFormatsintheonlinehelp

Toenableoverlays:

1.GotoVideo>VideoStreamandselecttheImagetab.

2.Toincludeanoverlayimage,selectIncludeoverlayimageatthecoordinates.Theoverlayimagemustrstbeuploadedto

theAxisproduct,seeOverlayImage.

3.Toincludedateandtime,selectIncludedateandIncludetime.

4.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&

Date/TimeFormatsintheonlinehelp

5.Denetextoverlaycharacteristicsintherelevantelds.

6.ClickSave.

Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Time,onpage38.

OverlayImage

Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexamplecompanylogo,isusedtoprovide
extrainformationortomaskapartoftheimage.

.

.

Sinceitisstatic,thepositionandsizeofanoverlayimagewillremainthesameregardlessofresolutionanddigitalPan/Tilt
movements.Tosetupadynamicmask,whichwillalwaysmaskaspeciedpartofthemonitoredarea,seePrivacyMask.

Touseanoverlayimage,theimagemustrstbeuploadedtotheAxisproduct:

1.GotoVideo>OverlayImage.

2.ClickBrowseandbrowsetothele.

20

AXISM1004–WNetworkCamera

SettingUptheProduct

3.ClickUpload.

4.SelecttheimagetousefromtheUseoverlayimagelist.

5.ClickSave.

Todisplaytheoverlayimage:

1.GotoVideo>VideoStreamandselecttheImagetab.

2.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinatesandentertheXandYcoordinates.

3.ClickSave.

Forinformationaboutsupportedimageformats,seetheonlinehelp

.

PrivacyMask

Aprivacymaskisanareaofsolidcolorthatprohibitsusersfromviewingpartsofthemonitoredarea.Privacymaskscannotbe
bypassedviatheVAPIX®ApplicationProgrammingInterface(API).

ThePrivacyMaskList(Video>PrivacyMask)showsallthemasksthatarecurrentlyconguredintheAxisproductandindicates
iftheyareenabled.

Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.

Formoreinformation,seetheonlinehelp

Important

Addingmanyprivacymasksmayaffecttheproduct’sperformance.

21

AXISM1004–WNetworkCamera

LiveViewCong

LiveViewCong

YoucancustomizetheLiveViewpageandalterittosuityourrequirements.Itispossibletodenethefollowingfeaturesof
theLiveViewpage.

•StreamProle.Seepage18.

•DefaultViewerforBrowser.Seepage22.

•ViewerSettings.Seepage23.

•ActionButtons.ThesearethebuttonsdescribedinControlsontheLiveViewPage,onpage10.

•UserDenedLinks.Seepage23.

•LightButtons.See.

•OutputButtons.Seepage23.

DefaultViewerforBrowsers

FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts
toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand
selectsthebestavailablecombination.

22

AXISM1004–WNetworkCamera

LiveViewCong

BrowserViewerDescription

WindowsInternetExplorer

Otherbrowsers

Formoreinformation,pleaseseetheonlinehelp.

AMC

QuickTime

Javaapplet

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

ServerPush

QuickTime

Javaapplet

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

RecommendedviewerinInternetExplorer(H.264/MotionJPEG).

H.264.

AslowerimagingalternativetoAMC(MotionJPEG).Requiresoneofthe
followinginstalledontheclient:

•JVM(J2SE)1.4.2orhigher.

•JRE(J2SE)5.0orhigher.

newimage.

Recommendedviewerforotherbrowsers(MotionJPEG).

H.264.

AslowerimagingalternativetoServerPush(MotionJPEGonly).

newimage.

ViewerSettings

Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.

•SelectShowviewertoolbartodisplaytheAXISMediaControl(AMC)ortheQuickTimeviewertoolbarunderthevideo

imageinyourbrowser.

•H.264decoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia

Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour
Axisreseller.

•SelectEnablerecordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe

AMCviewer.TherecordingsaresavedtothelocationspeciedintheAMCControlPanel.SeeAXISMediaControl
(AMC),onpage13.

UserDenedLinks

Todisplayuser-denedlinksintheLiveViewpage,selecttheShowcustomlinkoption,givethelinkanameandthenentertheURL
tolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.Customlinkscanbeusedtorunscriptsor
activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdenedascgilinkswillrunthe
scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.

OutputButtons

ExternalI/OdevicesconnectedtotheAxisproduct’soutputportscanbecontrolleddirectlyfromtheLiveViewpage.

TodisplayoutputbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewCong.

2.UnderOutputButtons,selectthetypeofcontroltouse:

-Pulseactivatestheoutputforadenedperiodoftime.Thepulsetimecanbesetfrom1/100secondto60
seconds.

-Active/Inactivedisplaystwobuttons,oneoreachaction.

Toconguretheactiveandinactivestates,gotoSystemOptions>Ports&Devices>I/OPortsandsettheport’sNormalstate.

23

AXISM1004–WNetworkCamera

LiveViewCong

FormoreinformationaboutI/Oports,seeI/OPorts,onpage48.

24

AXISM1004–WNetworkCamera

PTZ(PanTiltZoom)

PTZ(PanTiltZoom)

ThePTZmenuisavailableifdigitalPTZ(pan,tiltandzoom)isenabledintheselectedviewarea.Formoreinformationonviewareas,
seeViewArea,onpage19.

PresetPositions

Apresetpositionisapredenedviewthatcanbeusedtoquicklysteerthecameratoaspeciclocation.Presetpositionscan
beaccessedinseveralways:

•ByselectingthepresetfromtheSourcedrop-downlistintheLiveViewPage.

•Whensettingupactionrules.Seepage31.

•WhensettingupGuardTour.Seepage25.

Toaddapresetposition:

1.GotoPTZ>PresetPositions.

2.Usethepan,tiltandzoomcontrolstosteerthecameraviewtothedesiredposition.

3.EnteradescriptivenameintheCurrentpositioneld.

TheproductcanbeconguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspeciedlength
oftime.EnterthelengthoftimeintheeldandclickSave.Setthetimetozerotopreventtheproductfromautomatically
returningtotheHomeposition.

Toincludethepresetpositionnameintheoverlaytext,gotoVideo,selectIncludeoverlaytextandenterthemodier#Pintheeld.
Formoreinformationaboutmodiers,seeFileNaming&Date/TimeFormatsintheonlinehelp

.

GuardTour

Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandfor
congurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.

Toaddaguardtour:

1.GotoPTZ>GuardTourandclickAdd.

2.Enteradescriptivename.

25

AXISM1004–WNetworkCamera

PTZ(PanTiltZoom)

3.Specifythepauselengthbetweenruns.

4.SelectanavailablepresetpositionandclickApply.

5.SpecifytheViewTimeinsecondsorminutes.

6.SpecifytheViewOrderorselecttheRandomvieworderoption.

7.ClickSave.

Tomodifyorremoveguardtours,gotoPTZ>GuardTour,selecttheguardtourintheGuardTourListandclickModify/Remove.

Formoreinformationseetheonlinehelp

.

Advanced

Controls

PanelShortcutCommandButtonscanbeconguredtoprovidedirectaccesstocommandsissuedviatheVAPIX®Application
ProgrammingInterface.ThebuttonswillbedisplayedinthePTZcontrolpanel,whichisavailableintheLiveViewpagethrough
theCtrlpanelbutton,seepage12.

Note

DisablingPTZcontrolswillnotaffectpresetpositions.Forexample,ifthetiltcontrolisdisabled,theproductcanstillmoveto
presetpositionsthatrequireatiltmovement.

26

AXISM1004–WNetworkCamera

Detectors

Detectors

CameraTampering

CameraTamperingcangenerateanalarmwheneverthecameraisrepositioned,orwhenthelensiscovered,sprayedorseverely
defocused.Tosendanalarm,forexampleanemail,anactionrulemustbesetup.

Toconguretampering:

1.GotoDetectors>CameraTampering.

2.SettheMinimumduration,thatis,thetimethatmustelapsebeforeanalarmisgenerated.Thiscanhelpprevent
falsealarmsforknownconditionsthataffecttheimage.

3.SelectAlarmfordarkimagesifanalarmshouldbegeneratediflightsaredimmedorturnedoff,orifthelensissprayed,
covered,orrenderedseverelyoutoffocus.

4.ClickSave.

Toconguretheproducttosendanalarmwhentamperingoccurs:

1.GotoEvents>ActionRules.

2.ClickAddtosetupanewactionrule.

3.EnteraNamefortheactionrule.

4.UnderCondition,selectDetectorsfromtheTriggerlist.

5.SelectTamperingfromthelistofdetectors.

6.Optionally,selectascheduleandsetadditionalconditions.

7.Selecttheaction.Tosendanemail,selectSendNoticationandselectaRecipientfromthelistofdenedrecipients.

Note

TheWhiletheruleisactiveoptionunderDurationcannotbeusedwithcameratampering,sincecameratamperingdoesnot
haveadurationandonceithasbeentriggereditwillnotautomaticallyreturntoitsuntriggeredstate.

Formoreinformationonactionsrules,seeEvents,onpage31.

MotionDetection

Motiondetectionisusedtogenerateanalarmwhenevermovementstartsorstopsinthecameraview.

Motiondetectionisconguredbydeningupto10IncludeandExcludewindows:

•Includewindows—deneareaswheremotionshouldbedetected

•Excludewindows—deneareaswithinanIncludewindowthatshouldbeignored(areasoutsideIncludewindows
areautomaticallyignored).

Forinstructions,seeSetUpMotionDetectionWindows,onpage28.

Tocontrolthenumberofmotiondetectionalarms,theparametersObjectSize,HistoryandSensitivitycanbeadjusted.See
MotionDetectionParameters,onpage28.

Oncemotiondetectionwindowsarecongured,theAxisproductcanbeconguredtoperformactionswhenmotionisdetected.
Possibleactionsincludeuploadingimagesandstartrecording.Formoreinformation,seeSettingUpanActionRule,onpage32.

27

AXISM1004–WNetworkCamera

Detectors

Note

Usingthemotiondetectionfeaturemaydecreasetheproduct’soverallperformance.

SetUpMotionDetectionWindows

TosetupamotiondetectionIncludeWindow,followtheseinstructions:

1.GotoDetectors>MotionDetection.

2.SelecttheCongureIncludedWindowsoptionandclickNew.Selectthenewwindowinthelistofwindowsand
enteradescriptivename.

3.Adjustthesize(dragthebottomright-handcorner)andtheposition(clickonthetextatthetopanddragtothedesired
position)ofthewindow.

4.AdjusttheObjectSize,HistoryandSensitivityprolesliders(seeMotionDetectionParametersfordetails).Anydetected
motionwithinanactivewindowisindicatedbyredpeaksintheActivitywindow.

5.ClickSave.

Toexcludepartsoftheincludewindow,selecttheCongureExcludedWindowsandpositiontheexcludewindowwithinthe
includewindow.

Todeleteanincludeorexcludewindow,selectthewindowinthelistofwindowsandclickDel.

MotionDetectionParameters

Theparameterscontrollingmotiondetectionaredescribedinthetablebelow:

Parameter

Description

Highlevel(100%)

Mediumlevel(50%)

ObjectSize

Objectsizerelativetowindow
size.

Onlyverylargeobjectstrigger
motiondetection.

History

Objectmemorylength.

Anobjectthatappearsin
thewindowtriggersmotion
detectionforalongtime
beforeitisconsideredas
non-moving.

Sensitivity

Differenceinluminance
betweenbackgroundand
object.

Ordinarycoloredobjectson
ordinarybackgroundstrigger
motiondetection.

Alargedifferenceinluminance
isrequiredtotriggermotion
detection.

28

AXISM1004–WNetworkCamera

Detectors

Lowlevel(0%)

Recommendedvalues

Defaultvalues

Note

•Totriggeronsmallobjectsormovements,useseveralsmallmotiondetectionwindowsratherthanonelargewindow

andselectalowobjectsize.

•Toavoidtriggeringonsmallobjects,selectahighobjectsize.

•IfnoobjectsshouldappearintheIncludeWindow,selectahighhistorylevel.Thiswillcausemotiondetectiontotriggeras

longastheobjectispresentinthewindow.

•Toonlydetectashinglight,selectalowsensitivity.Inothercaseshighsensitivityisrecommended.

Evenverysmallobjectstrigger
motiondetection.

5–15%60–90%75–95%

15%90%90%

Anobjectthatappearsin
thewindowtriggersmotion
detectiononlyforaveryshort
timebeforeitisconsideredas
non-moving.

Onlyverybrightobjectson
adarkbackgroundtrigger
motiondetection.

29

AXISM1004–WNetworkCamera

Applications

Applications

ThirdpartyapplicationscanbeuploadedtoandinstalledontheAxisproduct.Applicationsaddfunctionalitytotheproduct,for
examplevideoanalyticsandintelligentvideocapabilitiessuchasrecognition,tracking,detectionandcounting.Forinformation
aboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications

Note

•Itisrecommendedtorunoneapplicationatatime.

•Avoidrunningapplicationswhenthebuilt-inmotiondetectionisactive.

30

AXISM1004–WNetworkCamera

Events

Events

TheAxisproductcanbeconguredtoperformactionswhendifferenteventsoccur,forexample,startarecordingwhenmotionis
detected.ThesetofconditionsthatdeneshowandwhentheactionistriggerediscalledanActionRule.

AvailableActionRuletriggersandconditionsinclude:

•Detectors

-MotionDetection—triggertherulewhenmotionisdetected,seeMotionDetection,onpage27.

-Tampering—triggertherulewhentamperingisdetected,seeCameraTampering,onpage27.

•Hardware

-Network—triggertheruleifnetworkconnectionislostorrestored.

•InputSignal

-DigitalInputPort—triggertherulewhenanI/Oportreceivesasignalfromaconnecteddevice,seeI/O
Ports,onpage48.

-ManualTrigger—triggertheruleusingtheManualTriggerbuttonintheLiveViewpage,seeControlson
theLiveViewPage,onpage10.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation
andconguration.

•PTZ

-Moving—triggertherulewhenthecameraviewmovesduetoaPTZoperation.Thiscanforexamplebeused
asanadditionalconditiontopreventanactionruletriggeredbymotiondetectiontorecordvideowhilethe
cameraviewmovesduetoaPTZoperation.

-PresetReached—triggertherulewhenthecamerastopsatapresetposition.Thiscanbeforexamplebeused
withtheSendImagesactiontouploadimagesfromthepresetposition.

•Storage

-Available—triggertherulewhenthestoragedeviceisunmountedorremoved.Thiscanforexamplebe
usedtosendmaintenancenotications.

-Full—triggertherulewhenthestoragedeviceisfull.Undernormaloperation,theoldestrecordingswillbe
overwrittentopreventthestoragedevicefrombecomingfull.

-Locked—triggertheruleifthestoragedeviceislocked(writeprotected).

•System

-SystemInitializing—triggertherulewhentheproductisbeingstarted.Thiscanforexamplebeusedtosenda
noticationwhentheproductrestarts.

•Time

-Recurrence—triggertheruleperiodically,seeRecurrences,onpage33.Thiscanforexamplebeusedtoupload
animageevery5minutes.

-UseSchedule—triggertheruleaccordingtotheselectedschedule,seeSchedules,onpage33.

Availableactionsinclude:

•ActivateLight—turnthebuilt-inlightonoroff.

•OutputPort—activateanI/Oporttocontrolanexternaldevice.

•PTZControl

31

AXISM1004–WNetworkCamera

Events

-PresetPosition—gotoapresetposition.

-GuardTour—startaguardtour,seeGuardTour,onpage25.

•RecordVideo—recordvideotoaselectedstorage.

•SendImages—sendimagestoarecipient.

•SendNotications—sendanoticationmessagetoarecipient.

•StatusLED—ashtheLEDindicator.Thiscanforexamplebeusedtovalidatetriggerssuchasmotiondetectionduring
productinstallationandconguration.

SettingUpanActionRule

Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendemail
notications.Ifmultipleconditionsaredened,allmustbemettotriggertheaction.

Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe
camera’seldofview.

Setupmotiondetectionandaddanetworkshare:

1.GotoDetectors>MotionDetectionandcongureamotiondetectionwindow,seepage28

2.GotoSystemOptions>Storageandsetupthenetworkshare,seepage47.

Setuptheactionrule:

1.GotoEvents>ActionRulesandclickAdd.

2.SelectEnableruleandenteradescriptivenamefortherule.

3.SelectDetectorsfromtheTriggerdrop-downlist.

4.SelectMotionDetectionfromthedrop-downlist.Selectthemotiondetectionwindowtouse.

5.Optionally,selectaScheduleandAdditionalconditions,seebelow.

6.UnderActions,selectRecordVideofromtheTypedrop-downlist.

7.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.

8.SelectNetworkSharefromtheStoragedrop-downlist.

Toaddadditionalcriteria,selecttheAdditionalconditionsoptionandaddadditionaltriggers.Topreventanactionfrombeing
triggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,duringwhichthetrigger
shouldbeignoredbeforetheactionrulecanbeactivatedagain.

TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime
and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered
againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.

Formoreinformation,seetheonlinehelp

.

Recipients

Recipientsreceivemedialesandnoticationmessages.Thefollowingrecipientsareavailable:

32

AXISM1004–WNetworkCamera

Events

RecipientUsewithaction

Email

FTP

HTTP

NetworkShareSendImages

TCPSendNotication

Note

Anetworksharecanalsobeusedasastoragedeviceforrecordedvideo.GotoSystemOptions>Storagetocongurea
networksharebeforesettingupacontinuousrecordingoranactionruletorecordvideo.SeeStorage,onpage47formore
informationaboutstoragedevices.

Toaddarecipient:

SendImages

SendNotication

SendImages

SendImages

SendNotication

1.GotoEvents>RecipientsandclickAdd.

2.Enteradescriptivename.

3.SelectarecipientType.

4.Entertheinformationneededfortherecipienttype.

5.ClickTesttotesttheconnectiontotherecipient.

6.ClickOK.

Schedules

Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside
ofcehours.Useoneofthepredenedschedulesorcreateanewscheduleasdescribedbelow.

Tocreateanewschedule:

1.GotoEvents>SchedulesandclickAdd.

2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.

3.ClickOK.

TousethescheduleinanActionRule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.

Recurrences

RecurrencesareusedtotriggerActionRulesrepeatedly,forexampleevery5minutesoreveryhour.

Tosetuparecurrence:

1.GotoEvents>RecurrencesandclickAdd.

2.Enteradescriptivenameandrecurrencepattern.

3.ClickOK.

33

AXISM1004–WNetworkCamera

Events

TousetherecurrenceinanActionRule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageand
thenselecttherecurrencefromtheseconddrop-downlist.

Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.

34

AXISM1004–WNetworkCamera

Recordings

Recordings

TheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:

•Tostartacontinuousrecording,seepage35.

•Tosetupactionrules,seepage32.

•Toaccessrecordings,seeRecordingList,onpage35.

•Tocongurecameracontrolledstorage,seeStorage,onpage47.

RecordingList

RecordedvideosarelistedontheRecordings>Listpage.Thelistshowseachrecording’sstartdateandtime,durationandthe
eventthattriggeredtherecording.

Toplayordownloadarecording,followthesesteps:

1.GotoRecordings>List.

2.Usetheltertonarrowthelistofrecordings.EnterthedesiredltercriteriaandclickFilter.Someltersmaytake
alongtimetocomplete.

3.Selecttherecording.

4.ClickPlaytoplaytherecording,orclickDownloadtodownloadtherecording.

Multiplerecordingscanbedownloadedatthesametime.SelecttherecordingsandclickDownload.Thedownloadedleisaziple
containingaminimumofthreeles,ofwhichtheMatroska(mkv)lesaretheactualrecordings.Therecordingsaretime-stamped
withthedateandtimetheyweredownloaded(thatis,notthedatetherecordingsweremade).

Note

ToplayrecordingsinWindowsMediaPlayer,AXISMatroskaFileSplittermustbeinstalled.AXISMatroskaFileSplitter
canbedownloadedfromwww.axis.com/techsup/software

Fordetailedrecordingandvideoinformation,selectarecordingandclickProperties.

Toremovearecording,selecttherecordingandclickRemove.

ContinuousRecording

TheAxisproductcanbeconguredtocontinuouslysavevideotoastoragedevice.SeeStorage,onpage47formoreinformation
aboutstoragedevices.Topreventthediskfrombecomingfull,itisrecommendedtocongurethedisktoautomaticallyremoveold
recordings.Ifanewstreamproleisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecording
listandanewrecordingwiththenewstreamprolewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglist
untiltheyareremovedmanuallyorthroughautomaticremovalofoldrecordings.

Tostartacontinuousrecording,followthesesteps:

1.GotoRecordings>Continuous.

2.SelectEnabled.

3.SelecttypeofstoragedevicefromtheDisklist.

4.SelectaStreamproletouseforcontinuousrecordings.

5.ClickSavetosaveandstarttherecording.

35

AXISM1004–WNetworkCamera

SystemOptions

SystemOptions

Security

Users

UseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Security>Users.Anadministratorcan
setupotherusersbygivingthemusernamesandpasswords.Itisalsopossibletoallowanonymousviewerlogin,whichmeans
thatanybodymayaccesstheLiveViewpage.

Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):

Viewer-AccesstotheLiveViewpage

Operator-AccesstotheLiveViewpageandtoallsettingsexceptSystemOptions

Administrator-Unrestrictedaccesstoallsettings;canadd,modifyandremoveotherusers.

UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthere
areviewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed
tologinagainandbeconguredtousethisfunctionality.

UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.

SelecttheEnableanonymousPTZcontrollogintoallowanonymoususersaccesstothePTZcontrols.

DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe
madebeforeusingtheAxisproduct.

ONVIF

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,
andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperablitybetween
differentvendorproducts,increasedexibility,reducedcostandfuture-proofsystems.

BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication
withtheproduct.Formoreinformationseewww.onvif.org

IPAddressFilter

IPaddresslteringisenabledontheSystemOptions>Security>IPAddressFilterpage.Onceenabled,thelistedIPaddressare
allowedordeniedaccesstotheAxisproduct.SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.

Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).

HTTPS

TheAxisproductsupportsencryptedbrowsingusingHTTPS.ThisisconguredontheSystemOptions>Security>HTTPSpage.

Aself-signedcerticatecanbeuseduntilaCerticateAuthority-issuedcerticatehasbeenobtained.ClickCreateself-signed
certicatetoinstallaself-signedcerticate.Althoughself-signedcerticatesarefreeandoffersomeprotection,truesecurityisonly
implementedaftertheinstallationofasignedcerticateissuedbyaCerticateAuthority.

ToobtainasignedcerticatefromanissuingCerticateAuthority,clickCreateCerticateRequest.Whenthesignedcerticate
isreturned,clickInstallsignedcerticatetoimportthecerticate.Thepropertiesofanycerticaterequestcurrentlyresidentin
theproductorinstalledcanbeviewedbyclickingProperties.

ToenableHTTPSintheAxisproduct,theHTTPSConnectionPolicymustbesetforeachusergroup.

Formoreinformation,seetheonlinehelp

.

36

AXISM1004–WNetworkCamera

SystemOptions

IEEE802.1X

IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork
devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1X,devicesmustauthenticatethemselves.Theauthenticationisperformedbya
third-partyentitycalledanauthenticationserver,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoft
InternetAuthenticationService.

InAxis'implementation,thenetworkdeviceandtheauthenticationserverauthenticatethemselveswiththehelpofdigital
certicatesusingEAP-TLS(ExtensibleAuthenticationProtocol-TransportLayerSecurity).Thecerticatesareprovidedbyan
CerticationAuthority(CA).Youneed:

•aCAcerticatetovalidatetheidentityoftheauthenticationserver

•aCA-signedclientcerticateandaprivatekeytoauthenticatethenetworkdevice.

ToallowthenetworkdevicetoaccessanetworkprotectedbyIEEE802.1X:

1.ObtainaCAcerticate,aclientcerticateandaclientprivatekey(contactyournetworkadministrator).

2.GotoSetup>SystemOptions>Security>IEEE802.1XanduploadtheCAcerticate,theclientcerticateandthe
clientprivatekey.

3.UnderSettings,selecttheEAPOLversion,provideyourEAPidentityandprivatekeypassword.

4.ChecktheboxtoenableIEEE802.1XandclickSave.

Certicates

CACerticateTheCAcerticateisusedtovalidatetheidentityoftheauthenticationserver.Enterthepathto

Clientcerticate
Clientprivatekey

Settings

EAPOLversion

EAPidentity

Privatekeypassword

EnableIEEE802.1X

thecerticatedirectly,orlocatetheleusingtheBrowsebutton.ThenclickUpload.Toremove
acerticate,clickRemove.

Theclientcerticateandprivatekeyareusedtoauthenticatethenetworkdevice.Theycanbe
uploadedasseparatelesorinonecombinedle(e.g.aPFXleoraPEMle).UsetheClient
privatekeyeldifuploadingonecombinedle.Foreachle,enterthepathtothele,orlocatethe
leusingtheBrowsebutton.ThenclickUpload.Toremoveale,clickRemove.

SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.

Entertheuseridentity(maximum16characters)associatedwithyourcerticate.

Enterthepassword(maximum16characters)fortheprivatekey.

ChecktheboxtoenabletheIEEE802.1Xprotocol.

Certicates

Certicatesareusedtoauthenticatedevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network
protectionviaIEEE802.1Xandsecureuploadofimagesandnoticationmessagesforexampleviaemail.Twotypesofcerticates
canbeusedwiththeAxisproduct:

Server/Clientcerticates-toauthenticatetheAxisproduct

CAcerticates-toauthenticatepeercerticates,forexamplethecerticateofanauthenticationserverincasetheAxisproductis

connectedtoanIEEE802.1Xprotectednetwork.

Note

Installedcerticates,exceptpreinstalledCAcerticates,willbedeletediftheproductisresettofactorydefault.Preinstalled
CAcerticatesthathavebeendeletedwillbereinstalled.

37

AXISM1004–WNetworkCamera

SystemOptions

AServer/Clientcerticatecanbeself-signedorissuedbyaCerticateAuthority(CA).Aself-signedcerticateofferslimited
protectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.

Toinstallaself-signedcerticate:

1.GotoSystemOptions>Security>Certicates.

2.ClickCreateself-signedcerticateandprovidetherequestedinformation.

TocreateandinstallaCA-signedcerticate:

1.Createaself-signedcerticateasdescribedabove.

2.GotoSystemOptions>Security>Certicates.

3.ClickCreatecerticatesigningrequestandprovidetherequestedinformation.

4.CopythePEM-formattedrequestandsendtotheCAofyourchoice.

5.Whenthesignedcerticateisreturned,clickInstallcerticateanduploadthecerticate.

Server/ClientcerticatescanbeinstalledasCerticatefromsigningrequestorasCerticateandprivatekey.SelectCerticate
andprivatekeyiftheprivatekeyistobeuploadasaseparateleorifthecerticateisinPKCS#12format.

TheAxisproductisshippedwithseveralpreinstalledCAcerticates.Ifrequired,additionalCAcerticatescanbeinstalled:

1.GotoSystemOptions>Security>Certicates

2.ClickInstallcerticateanduploadthecerticate.

Date&Time

TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.

CurrentServerTimedisplaysthecurrentdateandtime(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see

below).

Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:

•Synchronizewithcomputertimesetsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand
timearesetonceandwillnotbeupdatedautomatically.

•SynchronizewithNTPServerobtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare
updatedcontinuously.ForinformationonNTPsettings,seeNTPConguration,onpage41.

IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSConguration,onpage40.

•Setmanuallyallowsyoutomanuallysetdateandtime.

IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving
timechanges.

TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream.Usethe
predenedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelp

timeformats.Toincludedateandtimeintheoverlaytext,gotoVideoandselectIncludedateandIncludetime.

forinformationonhowtocreatecustomdateand

Network

BasicTCP/IPSettings

TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously,andatleastoneversion
mustalwaysbeenabled.

38

AXISM1004–WNetworkCamera

SystemOptions

NetworkInterfaceMode

ThenetworkinterfacetotheAXISproductcanbewiredorwireless.Differentsettingscanbeusedforeachnetworkinterface,but
onlyonecanbeusedatatime.InAutomodetheproductwilluseawirelessnetworkunlessanetworkcableisconnected,inwhich
caseitwillusethewirednetwork.InWiredmodetheproductwillrequireanetworkcabletoconnecttothenetwork.

IPv4AddressConguration

Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare
conguredunderSystemOptions>Network>TCP/IP>Basic.

DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof
IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis
thenpossibletoaccesstheAxisproductbyname(hostname).

IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset
theproducttothefactorydefaultsettings(seepage50)andthenperformtheinstallationagain.

TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.

IPv6AddressConguration

IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter.

ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.

ARP/Ping

Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressusingARP/Ping,onpage39.

TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP
addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional
twominutes.

Todisabletheservice,gotoSystemOptions>Network>TCP/IP>BasicandcleartheoptionEnableARP/PingsettingofIPaddress.

Pingingtheproductisstillpossiblewhentheserviceisdisabled.

AssignIPAddressusingARP/Ping

Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.

1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.

2.Locatetheserialnumber(S/N)ontheproductlabel.

3.Openacommandpromptandenterthefollowingcommands:

Linux/Unixsyntax

arp-s<IPaddress><serialnumber>temp
ping-s408<IPaddress>

Linux/Unixexample

arp-s192.168.0.12500:40:8c:18:10:00temp
ping-s408408192.168.0.125

Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>

39

AXISM1004–WNetworkCamera

SystemOptions

Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s192.168.0.12500-40-8c-18-10-00
ping-l408-t192.168.0.125

4.CheckthatthenetworkcableisconnectedtotheAxisproductandthenrestarttheproductbydisconnectingand
reconnectingpower.

5.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar.

6.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.

ForothermethodsofassigningtheIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIP
AddressandAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

Note

•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.

•TousetheARPcommandinWindows7/WindowsVista,right-clickthecommandprompticonandselectRunas

administrator.

•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.

AXISVideoHostingSystem(AVHS)

AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom
anylocation.FormoreinformationandhelptondalocalAVHSServiceProvidergotowww.axis.com/hosting

AVHSisenabledbydefault.ThesettingsareconguredunderSystemOptions>Network>TCPIP>Basic.

One-clickenabled-Presstheproduct’scontrolbutton(seeHardwareOverview,onpage6)toconnecttoanAVHSserviceoverthe
Internet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedtotheAVHSservice.Iftheproductisnot
registeredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnectfromtheAVHSservice.

Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill
stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenienttousethe
one-clickinstallation.

AXISInternetDynamicDNSService

AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net

ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under
Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently
registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.

AdvancedTCP/IPSettings

DNSConguration

DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem
Options>Network>TCP/IP>Advanced.

SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:

Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby
semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe
fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.

Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris
optionalandwillbeusediftheprimaryisunavailable.

40

AXISM1004–WNetworkCamera

SystemOptions

NTPConguration

NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder
SystemOptions>Network>TCP/IP>Advanced.

SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.

HostNameConguration

TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS
name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.

SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.

SelectUsethehostnametosetthehostnamemanually.

SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.
Formoreinformation,seetheonlinehelp

Link-LocalIPv4Address

Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess
theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic
orDHCP-suppliedIPaddressatthesametime.

.

ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.

HTTP

TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe
defaultsetting,whichis80,anyportintherange1024–65535canbeused.

HTTPS

TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditionto
thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.

ToenableHTTPS,gotoSystemOptions>Security>HTTPS.Formoreinformation,seepage36.

NATtraversal(portmapping)forIPv4

Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding
networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased
sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).

UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother
(WAN)sideofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouter
isforwardedtotheproduct.

NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.

Note

•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP

•Therouterhasmanydifferentnames:“NATrouter”,“Networkrouter”,“InternetGateway”,”Broadbandrouter”,“Broadband

sharingdevice”or“Homerewall”buttheessentialpurposeofthedeviceisthesame.

TM

.

Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnP
NotethatUPnP

TM

mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).

41

TM

.

AXISM1004–WNetworkCamera

SystemOptions

UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin
theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris
found,thedefaultrouterisselected.

AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Entertheportnumberintheeld.Ifnoportis
enteredhere,aportnumberisautomaticallyselectedwhenNATtraversalisenabled.

Note

•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot

supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.

•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.

•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.

FTP

TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled
underSystemOptions>Network>TCP/IP>Advanced.

Note

ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.

RTSP

TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe
changedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.

Note

H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.

Wireless

WirelessNetworkStatus

Toviewalistofavailablewirelessnetworks,gotoSystemOptions>Network>Wireless.Thestatusofwirelessnetworkslististhe
resultofanetworkscanandprovidesthefollowinginformation:

•SSIDisthenameofawirelessnetwork(orad-hocnetwork).

•Modeshowsthetypeofnetwork,whichcanbeMaster(anaccesspoint)orAd-Hoc.

•Securityshowsthetypeofsecuritythenetworkuses.

•Channelshowsthewirelesschannelcurrentlyinuse.

•Signalstrengthshowsthequality,thestrength,ofthesignal.

•BitrateshowsthecurrentbitrateinMbit/s.Thiscanonlybeshownfortheaccesspointcurrentlyinuse.

ClickRefreshtoperformanewscan.

AccesspointswithadisabledSSIDBroadcastwillnotappearunlesstheAxisproductisassociatedwithit.Oncethewireless
connectionisestablished,thenetworktheAxisproductiscurrentlylinkedtoisshowninblue.Anetworkusingunsupported
securityisshowningrey.

42

AXISM1004–WNetworkCamera

SystemOptions

WirelessSettings

Important

•Toestablishandmaintaincommunication,allwirelesssettingsmustbeexactlythesameintheAxisproductasinthe

accesspointorad-hocnetwork.

•AlwayscongureorchangethewirelesssettingsintheAxisproductrst,beforechangingthesettingsinthewireless

accesspoint.

•Keys,passphrasesandcerticatesthatareusedforsecuritymustbeenteredmanually.ContactyourNetworkAdministrator

fortherequirementsfortheselectedaccesspointorad-hocnetwork.

ThewirelesssettingscontrolhowtheAxisproductinteractswiththewirelessnetwork.Apartfromidentifyingthewirelessnetwork,it
isalsopossibletoenablewirelessencryption.

SelectEnablecongestioncontroltosecurethewirelessconnectionbetweentheAxisproductandaccesspointincongested
environments,forexamplewheretherearemanyavailablenetworksandwheremanydevicesareusingthesameaccesspoint.

CongestioncontrolusesaRequestToSend/ClearToSend(RTS/CTS)handshaketoreserveaccesstothewirelessmediabefore
transmittingapacket.Usingthehandshakedecreasesthroughputsinceitaddsanoverhead.Insomesituations,however,the
overheadoftheRTS/CTShandshakeislowerthantheoverheadcausedbycollisionsonthewirelessmedia.Congestioncontrolis
disabledbydefault.

SelectEnableWLANpairingbuttontoallowthewirelessAxisproducttoconnecttoanaccesspointbypushingabuttononbothof
thedeviceswithina120secondtimewindow.Duringthistimethedeviceswillautomaticallydiscovereachotherandagreeona
conguration.

Makesuretheaccesspointalsohaspushbuttonconguration(PBC)enabledandthattheAxisproductisnotconnectedtothewired
network.AfterasuccessfulpairinganyWLANsettingssetbytheuserintheAxisproductareoverwritten.TheWLANpairingbutton
isenabledbydefault;deselectthisoptiontopreventunauthorizedWLANpairing.

SSIDisthenameoftheselectedwirelessnetwork,whichmustbeexactlythesameasthenameinthewirelessaccesspoint.Ifthe
eldisleftblanktheAxisproductwillnotconnecttoanywirelessnetwork.

Note

SSIDissometimeswrittenasESSID.

SelectthenetworkSecuritymethod.Allsettingsmustmatchthesettingsintheaccesspoint.Thefollowingsecuritymethodsare
supported,whereWPA

•WPA-/WPA2–PSK.Seepage43.

•WPA-/WPA-Enterprise.Seepage44.

•WEP(notrecommended).Seepage45.

•Nosecurity(notrecommended).Seepage45.

Ifapplicable,selecttheNetworktype.SelectMastertoaccessthenetworkviaanaccesspointorAd-hoctoaccessanyother
wirelessdeviceandcreatealocalnetwork.

Ad-hocmodeallowsuserstoformawirelessLANwithoutconnectionthroughanaccesspoint.TheAxisproductcan,forexample,
connectpoint-to-pointtoanexistingad-hocnetwork,orifthereisnone,createoneitself.Ad-hocconnectionmaybeusefulin
certaininstallationsandfortroubleshootingbutisnottherecommendedmethod.Thead-hocoptionisonlyavailablewhen
supportedbytheselectedsecuritymethod.

TM

TM

-/WPA2

-EnterpriseismoresecurethanWPA-/WPA2-PSK,whichinturnismoresecurethanWEP:

TM

WPA

ThesecuritymethodWPA-/WPA2–PSKisdesignedforsmallnetworksanddoesnotrequireanauthenticationserver.TheAxis
productusesaPSK(Pre-SharedKey)toauthenticatewiththeaccesspoint.Thekeycanbeenteredeitherasmanualhex—a64
hexdecimalnumber(0–9,A-F)—orapassphraseusing8–63ASCIIcharacters.Thelongerthepassphrase,themoresecureisthekey.

TocongurethewirelesssettingsusingtheWPA-/WPA2–PSKsecuritymethod:

TM

-/WPA2

-PSK

43

AXISM1004–WNetworkCamera

SystemOptions

1.EntertherequiredPassphrasefortheaccesspoint.

2.ClickSave.

TM

WPA

-/WPA-Enterprise

ThesecuritymethodWPA-/WPA-Enterpriseisdesignedforlargenetworksandrequiresanauthenticationserver.Thenetworkis
protectedbyEAPOL(ExtensibleAuthenticationProtocolOverLan).

SelecttheWPA-Enterprisetypebeingusedbytheaccesspoint:

•EAP-TLS.Seepage44.

•EAP-PEAP/MSCHAPv2.Seepage44.

EAP-TLS

TheauthenticationprotocolEAP-TLS(ExtensibleAuthenticationProtocol-TransportLayerSecurity)allowstheclientandserverto
authenticateeachotherusingdigitalcerticatesprovidedbyaCerticationAuthority.Togainaccesstotheprotectednetwork,the
Axisproductpresentsitscerticatetothenetworkaccesspoint.Accessisgrantedifthecerticateisapproved.

Important

Toensuresuccessfulcerticatevalidation,timesynchronizationshouldbeperformedonallclientsandserverspriorto
conguration.

TocongurethewirelesssettingsusingtheWPA

1.EntertheuserIdentityassociatedwithyourcerticate.

2.EnterthePrivatekeypasswordforyouruseridentity.

3.SelecttheEAPOLversion(1or2)asusedintheaccesspoint.

4.ClickSave.

Formoreinformationoncerticatesforwirelessnetworks,seeCerticates,onpage45.

EAP-PEAP/MSCHAPv2

TheauthenticationprotocolEAP-PEAP/MSCHAPv2(ExtensibleAuthenticationProtocol-ProtectedExtensibleAuthentication
Protocol/MicrosoftChallengeHandshakeAuthenticationProtocol)allowstheclienttoauthenticatethenetworkusingadigital
certicateprovidedbyaCerticationAuthority.Thenetworkauthenticatestheclientusinganidentityandapassword.Togain
accesstotheprotectednetwork,theAxisproductpresentsitsidentityandpasswordtothenetworkaccesspoint.Ifthesecredentials
areapproved,theaccesspointallowsaccessonapreconguredport.

Important

Toensuresuccessfulcerticatevalidation,timesynchronizationshouldbeperformedonallclientsandserverspriorto
conguration.

TocongurethewirelesssettingsusingtheWPA

1.EntertheuserIdentityassociatedwithyourcerticate.

2.EnterthePasswordforyouruseridentity.

TM

-/WPA-EnterprisesecuritymethodandEAP-TLS:

TM

-/WPA-EnterprisesecuritymethodandEAP-PEAP/MSCHAPv2:

3.SelectthePEAPVersion(0or1)asusedintheaccesspoint.

4.SelectthePEAPLabelthattheaccesspointuseswhenusingPEAPversion1.Select1touseclientEAPencryption;select
2touseclientPEAPencryption.

5.SelecttheEAPOLversion(1or2)asusedintheaccesspoint.

44

AXISM1004–WNetworkCamera

SystemOptions

6.ClickSave.

Formoreinformationoncerticatesforwirelessnetworks,seeCerticates,onpage45.

WEP

ThesecuritymethodWEP(WiredEquivalentPrivacy)canbeusedtohelpsecureawirelessnetwork.However,WEPhassomeaws,
whichmakesitmorevulnerabletoattacksandWPA

TocongurethewirelesssettingsusingtheWEPsecuritymethod:

1.Selectthenetworktypebeingusedbytheaccesspoint,MasterorAd-Hoc.

2.SelecttheAuthenticationtype,OpenorSharedKeydependingonthemethodusedbytheaccesspoint.Notallaccess
pointshavethisoption,inwhichcasetheyprobablyuseopensystem,alsosometimescalledSSIDAuthentication.

3.SelecttheKeylength,64bitor128bitusedforthewirelessencryption.

4.SelecttheKeytype,dependingonthekeytypeusedbytheaccesspointandenterthekeyinthecorrespondingkeyelds.

Manualallowsyoutomanuallyenterthehexkey.ASCIIrequiresthestringtobeexactlyvecharactersfor64–bitWEP
and13charactersfor128–bitWEP.ThePassphrasecancontainupto31characters.In64–bitWEPthepassphrase
generatesfourdifferentkeys.For128–bitWEP,onlyonekeyisgenerated,whichthenisreplicatedforallfourkeys.

TM

-WPA-EnterpriseorWPA-/WPA2

TM

–PSKabetterchoice.

TheActivetransmitkeyselectswhichofthefourkeystheAxisproductuseswhentransmittinginformation.

5.ClickSave.

NoSecurity

TheNosecurityoptionprovidesnoprotectionagainstattacks.Itisnotarecommendedmethodandshouldonlybeusedduring
shortperiodsandexceptionalcases.

Tocongurethewirelesssettingswithnosecurity:

1.Selectthenetworktypebeingusedbytheaccesspoint,MasterorAd-Hoc.

2.ClickSave.

Certicates

Wirelessnetworkcerticatesareusedtoauthenticatedevicesonawirelessnetwork.Wirelessnetworksusingthe

TM

WPA

-/WPA-EnterprisesecuritymethodareprotectedbyEAPOL(ExtensibleAuthenticationProtocolOverLan),whichispartofthe
IEEE802.1Xstandard.TheclientandserverauthenticateeachotherusingdigitalcerticatesprovidedbyaCerticateAuthority.To
gainaccesstotheprotectedwirelessnetwork,theAxisproductpresentsitscerticatetothenetworkswitch.Ifthecerticateis
approved,theswitchallowsaccess.

Youmayneedtocontactyournetworkadministratorforinformationoncerticates,userIDsandpasswords

CAcerticate-CreatedbytheCerticationAuthorityforthepurposeofvalidatingitselfandisusedbytheAxisproductfor
checkingtheserver’sidentity.

Clientcerticate/Clientprivatekey-UsedfortheAxisproducttoauthenticateitselfusingaclientcerticateandaprivatekey.

TouploadaCAcerticate:

1.EnterthepathtothecerticatedirectlyorclickBrowsetolocatethele.

2.ClickUpload.

Touploadaclientcerticate/clientprivatekey:

45

AXISM1004–WNetworkCamera

SystemOptions

1.UsetheClientprivatekeyeldifuploadingonecombinedle.Foreachle,enterthepathtotheleorclickBrowseto
locatethele.

2.ClickUpload.

ToremoveaCAcerticate/Clientcerticate/Clientprivatekey,clickRemove.

Note

Installedcerticateswillbedeletediftheproductisresettofactorydefault.

FormoreinformationaboutIEEE802.1X,seeIEEE802.1X,onpage37.

SOCKS

SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother
sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and
notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).

SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp

.

QoS(QualityofService)

QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork
prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.

TheQoSsettingsareconguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the
Axisproductcanmarkthefollowingtypesoftrafc:livevideo,event/alarmtrafcandmanagementtrafc.

SMTP(email)

TosendemailmessagesfromtheAxisproductviaSMTP(SimpleMailTransferProtocol),anSMTPmailservermustbesetup.This
isdoneunderSystemOptions>Network>SMTP(email).

EnterthehostnamesorIPaddressesandportnumbersfortheprimaryandsecondarymailserversintheeldsprovided.AFrom
emailaddressisalsorequired.Ifthemailserverrequiresauthentication,checkUseauthenticationtologintothisserverandenter
thenecessaryinformation.

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe
groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.

TheAxisproductcanbeconguredtosupportSNMPontheSystemOptions>Network>SNMPpage.

Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.

SNMPv1/v2providesthelowestlevelofsecurity.Thecommunitynamecanbespeciedasapasswordforreadorread/write
accesstoallsupportedSNMPdevices.ThedefaultpasswordfortheReadcommunityispublicandthedefaultpasswordforthe
Writecommunityiswrite.

Note

IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.

TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus
changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat
shouldreceivethemessage.

Thefollowingtrapsareavailable:

•Coldstart

46

AXISM1004–WNetworkCamera

SystemOptions

•Warmstart

•Linkup

•Authenticationfailed

SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.

TouseSNMPv3,HTTPSmustbeenabled,seeHTTPS,onpage36.ToenableSNMPv3,checktheboxandprovidetheinitialuser
password.

Note

Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see
ResettoFactoryDefaultSettings,onpage50.

TM

UPnP

TheAxisproductincludessupportforUPnP
systemsandclientsthatsupportthisprotocol.

TM

UPnP

canbedisabledunderSystemOptions>Network>UPnP

TM

TM

.UPnP

isenabledbydefaultandtheproductisautomaticallydetectedbyoperating

TM

.

RTP/H.264

TheRTPportrangeandmulticastsettingsareconguredunderSystemOptions>Network>RTP.

TheRTPportrangedenestherangeofportsfromwhichthevideoportsareautomaticallyselected.Formulticaststreams,only
certainIPaddressesandportnumbersshouldbeused.

SelectAlwaysMulticastVideotostartmulticaststreamingwithoutopeninganRTSPsession.

Bonjour

TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating
systemsandclientsthatsupportthisprotocol.

BonjourcanbedisabledunderSystemOptions>Network>Bonjour.

Storage

NetworkShare

NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(NetworkAttachedStorage)oranyserverthatusesCIFS(Common
InternetFileSystem)andusethemforstorageofrecordings.

Toaddanetworkshare:

1.GotoSystemOptions>Storage.

2.ClickNetworkShare.

3.EntertheIPaddress,DNSorBonjournametothehostserverintheHosteld.

4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.

5.Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.

6.ClickConnect.

ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.

47

AXISM1004–WNetworkCamera

SystemOptions

Toavoidllingtheshare,itisrecommendedtoremoverecordingscontinuously.UnderRecordingSettings,selectRemoverecordings
olderthanandselectthenumberofdaysorweeks.

Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.

Ports&Devices

I/OPorts

TheAxisproductprovidesoneinputportandoneoutputportforconnectionofexternaldevices.Forinformationonhowto
connectexternaldevices,seeConnectors,onpage6.

TheI/OportsareconguredunderSystemOptions>Ports&Devices>I/OPorts.Theportscanbegivendescriptivenamesandtheir
NormalstatescanbeconguredasOpencircuitorGroundedcircuit.

PortStatus

ThelistontheSystemOptions>Ports&Devices>PortStatuspageshowsthestatusoftheproduct’sinputandoutputports.

Maintenance

TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.

ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent
settings.

ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:

•thebootprotocol(DHCPorstatic)

•thestaticIPaddress

•thedefaultrouter

•thesubnetmask

•thesystemtime

•theIEEE802.1Xsettings

•thewirelesssettings

ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The
Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettings,onpage50.

ToidentifytheproductortesttheStatusLED,clickFlashLEDunderIdentifyandspecifythedurationinseconds,minutesorhours.
Thiscanbeusefulforidentifyingtheproductamongotherproductsinstalledinthesamelocation.

Forinformationaboutrmwareupgrade,seeUpgradingtheFirmware,onpage51.

Support

SupportOverview

TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation,
shouldyourequiretechnicalassistance.

SeealsoTroubleshooting,onpage51.

48

AXISM1004–WNetworkCamera

SystemOptions

SystemOverview

TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat
canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog
items.ManyofthecaptionsarelinkstotheproperSetuppage.

Logs&Reports

TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If
contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.

SystemLog-Providesinformationaboutsystemevents.

AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe

product(seebelow).

ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded
intheServerReport.

Youcanviewordownloadtheserverreport.Downloadingtheserverreportcreatesa.ziplethatcontainsacompleteserverreport
textleinUTF–8format.SelecttheIncludesnapshotwithdefaultimagesettingsoptiontoincludeasnapshotoftheproduct’s
LiveViewthatalsoshowsthesettingsspeciedunderVideoStream>Image>ImageAppearance.Theserverreport.zipleshould
alwaysbeincludedwhencontactingsupport.

ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor
whencontactingAxisSupport.

ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.

CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.

TheloglevelsfortheSystemLogandtheAccessLogaresetunderSystemOptions>Support>Logs&Reports>Conguration.
TheAccessLogcanbeconguredtolistallconnectionstotheproduct(selectCritical,Warnings&Info).

Advanced

Scripting

Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.

NOTICE

NOTICE NOTICE

ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.

Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide
assistanceforproblemswithcustomizedscripts.

ToopentheScriptEditor,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits
factorydefaultsettings,seepage50.

Formoreinformation,seewww.axis.com/developer

FileUpload

Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go
toSystemOptions>Advanced>FileUpload.

Uploadedlesareaccessedthroughhttp://<ipaddress>/local/<user>/<filename>where<user>isthe
selectedusergroup(viewer,operatororadministrator)fortheuploadedle.

49

AXISM1004–WNetworkCamera

SystemOptions

PlainCong

PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfromthis
page.Helpisavailablefromthestandardhelppages.

ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistance.

ResettoFactoryDefaultSettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP
address,tothefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonandreconnectpower.SeeHardwareOverview,onpage6.

3.Keepthecontrolbuttonpressedforabout15secondsuntilthestatusLEDindicatorashesamber.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90

5.UsethetoolsprovidedontheInstallationandManagementSoftwareCDtoassignanIPaddress,setthepasswordand
accessthevideostream.Thisinformationisalsoavailablefromthesupportpagesonwww.axis.com/techsup

Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenance.

50

AXISM1004–WNetworkCamera

Troubleshooting

Troubleshooting

CheckingtheFirmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem
shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The
currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.

UpgradingtheFirmware

WhenyouupgradetheproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionalityavailable.
Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewrelease,beforeupgradingthermware.

Toupgrade,followtheseinstructions:

1.Savethermwareletoyourcomputer.ThelatestversionofthermwareisavailablefreeofchargefromAxiswebsite
atwww.axis.com/techsup

2.GotoSetup>SystemOptions>Maintenanceintheproductswebpages.

3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.ClickUpgrade.

Afterstartingtheupgradeprocess,alwayswaitatleast5–10minutesbeforerestartingtheproduct,evenifyoususpectthe
upgradehasfailed.

AXISCameraManagementcanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.

Note

•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.

•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe

newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

EmergencyRecoveryProcedure

Ifpowerornetworkconnectionislostduringtheupgrade,theprocessfailsandtheproductbecomesunresponsive.FlashingredStatus
indicatorindicatesafailedupgrade.Torecovertheproduct,followthestepsbelow.Theserialnumberisfoundontheproduct’slabel.

1.InUNIX/Linux,typethefollowingfromthecommandline:

arp-s<IPaddress><serialnumber>temp

51

AXISM1004–WNetworkCamera

Troubleshooting

ping-s408<IPaddress>

InWindows,typethefollowingfromacommand/DOSprompt(thismayrequirethatyourunthecommandpromptas
anadministrator):

arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>

2.Iftheproductdoesnotreplyin30seconds,restartitandwaitforareply.PressCTRL+CtostopPing.

3.Openabrowserandtypeintheproduct’sIPaddress.Inthepagethatappears,usetheBrowsebuttontoselecttheupgrade
letouse.ThenclickLoadtorestarttheupgradeprocess.

4.Aftertheupgradeiscomplete(1–10minutes),theproductautomaticallyrestartsandshowsasteadygreenonthe
Statusindicator.

5.Reinstalltheproduct,referringtotheInstallationGuide.

Iftheemergencyrecoveryproceduredoesnotgettheproductupandrunningagain,contactAxissupportatwww.axis.com/techsup/

Note

Theemergencyrecoveryprocedureonlyworksonthewiredinterface.

Symptoms,PossibleCausesandRemedialActions

ProblemssettingtheIPaddress

WhenusingARP/Ping

Theproductislocatedona
differentsubnet

TheIPaddressisbeingused
byanotherdevice

PossibleIPaddressconict
withanotherdeviceonthe
samesubnet.

Theproductcannotbeaccessedfromabrowser

Cannotlogin

Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen
appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress
usingARP/Ping,onpage39.

IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour
networkadministratortoobtainanIPaddress.

DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct:

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.

ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordforrootislost,theproductmustberesettothefactorydefaultsettings.See
ResettoFactoryDefaultSettings,onpage50.

52

AXISM1004–WNetworkCamera

Troubleshooting

TheIPaddresshasbeen
changedbyDHCP

Certicateerrorwhenusing
IEEE802.1X

Theproductisaccessiblelocallybutnotexternally

RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal

Firewallprotection

Defaultroutersrequired

ProblemswiththeH.264format

NoH.264displayedinthe
client

NomulticastH.264
displayedintheclient

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen
changed,useAXISIPUtilityorAXISCameraManagementtolocatedtheproductonthenetwork.
Identifytheproductusingitsmodelorserialnumber.

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seetheInstallationand
ManagementSoftwareCDorthedocumentAssignanIPAddressandAccesstheVideoStreamon
AxisSupportwebatwww.axis.com/techsup

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe
synchronizedwithanNTPserver.SeeDate&Time,onpage38.

featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis
product,seeNATtraversal(portmapping)forIPv4,onpage41.TheroutermustsupportUPnP

ChecktheInternetrewallwithyournetworkadministrator.

Checkifyouneedtoconguretheroutersettings.

CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC
ControlPanel(streamingtab).SeeAXISMediaControl(AMC),onpage13.

IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.

CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.

TM

.

MulticastH.264only
accessiblebylocalclients

PoorrenderingofH.264
images

Colorsaturationisdifferent
inH.264andMotionJPEG

Lowerframeratethan
expected

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

Colordepthsetincorrectlyonclients.Setto16–bitor32–bitcolor.

Iftextoverlaysareblurred,orifthereareotherrenderingproblems,youmayneedtoenable
AdvancedVideoRenderingfromtheVideotabintheAMCControlPanel.

Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.

Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore
information.

Reducethenumberofapplicationsrunningontheclientcomputer.

Limitthenumberofsimultaneousviewers.

Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisNOTsettoDecodeonly
keyframes.

Lowertheimageresolution.

53

AXISM1004–WNetworkCamera

Troubleshooting

WhydoInotgetmaximum
framespersecond?

Imagedegeneration

StatusandNetworkindicatorLEDsareashingredrapidly

Hardwarefailure

Noimagesdisplayedonwebpage

ProblemswithAXISMedia
Control(InternetExplorer
only)

Installationofadditional
ActiveXcomponent
restrictedorprohibited

Videoandimageproblems,general

Imagetoodarkortoolight

MissingimagesinuploadsThiscanoccurwhentryingtousealargerimagebufferthanisactuallyavailable.Trylowering

SlowimageupdateConguringpre-buffers,motiondetection,high-resolutionimagesorhighframerateswillaffect

PoorperformancePoorperformancemaybecausedbyheavynetworktrafc,multipleusersaccessingtheproduct,

Disturbedfocus

SeePerformanceConsiderations,onpage59.

Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis
product.SeeTechnicalSpecications,onpage56.

DecreasetheGOVlength.GotoVideo>VideoStreamandselecttheH.264tabtomodifythe
GOVlength.

ContactyourAxisreseller.

ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX
controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.

ConguretheAxisproducttouseaJavaappletforupdatingvideoimagesinInternetExplorer.Go
toSetup>LiveViewCongandselectJavaappletunderDefaultviewer.

CheckthevideostreamandcamerasettingsunderSetup>Video>VideoStreamandSetup>
Video>CameraSettings.

theframerateortheuploadperiod.

theperformanceoftheAxisproduct.

lowperformanceclients,useoffeaturessuchasmotiondetection,eventhandlingoruploaded
applications.

Setthefocusmanuallybyturningthefocusring.

Poorqualitysnapshotimages

Screenincorrectly
conguredonyourcomputer

Overlayimageisnotdisplayed

Incorrectsizeorlocationof
overlayimage

Privacymaskisnotdisplayed

Incorrectsizeorlocationof
privacymask

Browserfreezes

Firefoxcansometimes
freezeonaslowcomputer

Congureyourscreentoshowatleast65000colors,thatis,atleast16bits.Usingonly16or256
colorswillproduceditheringartifactsintheimage.

Theoverlayimagemayhavebeenpositionedincorrectlyormaybetoolarge.SeeOverlayImage
Settingsintheonlinehelpformoreinformation.

Theprivacymaskmayhavebeenpositionedincorrectlyormaybetoolarge.

Lowertheimageresolution

54

AXISM1004–WNetworkCamera

Troubleshooting

Problemsuploadingles

LimitedspaceThereisonlylimitedspaceavailablefortheuploadofyourownles.Deleteexistinglestofree

MotionDetectiontriggersunexpectedly

Changesinluminance

ProblemRetrievingAdditionalVideoStreams

upspace.

Motiondetectionisbasedonchangesinluminanceintheimage.Thismeansthatifthereare
suddenchangesinthelighting,motiondetectionmaytriggermistakenly.Lowerthesensitivity
settingtoavoidproblemswithluminance.

‘VideoError’displayedin
AXISCameraCompanion

‘503serviceunavailable’
errorinIE/AMCorQuick
Time

‘Cameranotavailable’
displayedinAXISCamera
Station

‘Ifnoimageisdisplayed,
theremightbetoomany
viewers…’inFirefox/Safari

‘ErrorreadingvideoStream’
messageinbrowserwhen
usingtheJavaapplet

Thiscameraisdesignedtodeliveruptofourdifferentstreams.Ifafthuniquestreamisrequested
thecamerawillnotdeliveritandanerrormessageisdisplayed.Theerrormessagedependsonthe
waythestreamisrequested.
Stream0:Maxresolution-1280x800,xed,cannotbeconguredforlowerresolutions
Stream1:1440x900,upscaled,canuselowerresolutions
Stream2:1280x720,canuselowerresolutions
Stream3:720x576,usedforAxisCameraApplicationPlatform,canuselowerresolutions

Thesestreamsareusedonarst-come-rst-servedbasis.Examplesofusingastreamare:

•Liveviewinginawebbrowserorotherapplication

•Whilerecording-continuousormotiontriggeredrecording

•Aneventusingimagesonthecamera

•Aninstalledapplication,suchasAxisVideoMotionDetection2.1willalwaysusea
stream,regardlessofwhetheritisusedornot.

Thecameracandelivermorethanfoursimultaneousstreamsprovidedthecongurationofany
additionalstreamisidenticaltoanyofthefourrststreams.Identicalcongurationimpliesexactly
thesameresolution,framerate,compression,videoformat,rotationetc.Formoreinformation
seewww.axis.com/techsup

55

AXISM1004–WNetworkCamera

TechnicalSpecications

TechnicalSpecications

Function/group

Camera

Video

Network

Item

Model

Imagesensor

Lens

Lightsensitivity1.2-10000lux,F2.0

Shuttertime

Pan/Tilt/Zoom

Video
compression

Resolutions

FramerateH.26430fpsinallresolutions

Framerate
MotionJPEG

Videostreaming

Imagesettings

Wirelessinterface

SecurityPasswordprotection,IPaddressltering,HTTPSencryption*,IEEE802.1Xnetworkaccess

Supported
protocols

Specications

AXISM1004-W:Wiredandwirelessinterface,I/Oports

1/4”progressivescanRGBCMOS

2.8mm:80°view*,F2.0,xediris,adjustablefocus
*Horizontalangleofview

1/8000sto1/6s

DigitalPTZ,Presetpositions,Guardtour

H.264(MPEG-4Part10/AVC,Mainprole)
MotionJPEG

1280x800to320x240

30fpsinallresolutions(performancemaybereducedinwirelessmode)

Multiple,individuallycongurablestreamsinH.264andMotionJPEG
Controllableframerateandbandwidth
VBR/CBRH.264,MJPEG.

Compression,color,brightness,sharpness,contrast,whitebalance,backlight
compensation
Rotation:0°,90°180°270°
Mirroringofimages
Textandimageoverlay
Privacymask
Axis’CorridorFormat

IEEE802.11g/b/n(802.11nsinglestream,20MHzchannelwidth)
Internalantenna

control*,digestauthentication,useraccesslog
Wi-Fipairingbutton(Wi-FiProtectedSetup*PBCcompatible)
*ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpenSSL
Toolkit(www.openssl.org)

IPv4/v6,HTTP,HTTPS*,QoSLayer3DiffServ,FTP,CIFS/SMB(notsupportedinAXIS
M1011-W),SMTP,Bonjour,UPnP™,SNMPv1/v2c/v3(MIB-II),DNS,DynDNS,NTP,RTSP,
RTP,TCP,UDP,IGMP,RTCP,ICMP,DHCP,ARP,SOCKS
*ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpenSSL
Toolkit(www.openssl.org)

56

AXISM1004–WNetworkCamera

TechnicalSpecications

Function/group

System
Integration

General

Item

Application
Programming
Interface

Intelligentvideo

EventtriggersIntelligentvideo,externalinput

EventactionsFileupload:FTP,HTTP,networkshareandemail

Videoaccessfrom
webbrowser

Managementand
maintenance

Built-inaidsin
software

Casing

Memory256MBRAM,128MBFlash

Power

ConnectorsDCjack

Edgestorage

Operating
conditions

Approvals

Dimensions
(HxWxD)

Weight

Specications

OpenAPIforsoftwareintegration
ONVIFspecicationavailableatwww.onvif.org
VAPIX®fromAxisCommunications,specicationsavailableatwww.axis.com
SupportforAXISVideoHostingSystem(AVHS)withOne-ClickCameraconnection
SupportforAXISCameraApplicationPlatformfromAxisCommunications,specications
availableatwww.axis.comAXISMediaControlSDK(Availableatwww.axis.com),event
triggerdatainvideostreamQualityofService(QoS)layer3,DiffServModelEmbedded
Linuxoperatingsystem

Videomotiondetection,activetamperingalarm,supportforAXISCameraApplication
Platformenablinginstallationofadditionalapplications

Notication:email,HTTPandTCP
Pre-andpostalarmvideobuffering
Externaloutputactivation

Cameraliveview
Videorecordingtole(ASF)
CustomizableHTMLpages
WindowsVista,XP,Windows7,Server2003andServer2008
DirectX9corhigher
Forotheroperatingsystemsandbrowsersseewww.axis.com/techsup

AXISCameraManagementtoolonCDandweb-basedconguration
FirmwareupgradesoverHTTPorFTP,rmwareavailableonwww.axis.com

Pixelcounter

Polycarbonate

4.9-5.1VDC,max.6.5W

RJ4510BASE-T/100BASE-TX
1alarminputand1output

Supportforrecordingtonetworkshare(NetworkAttachedStorageorleserver)

0°Cto40ºC(32°Fto104ºF)
Humidity20–80%RH(non-condensing)

CE:EN55022ClassB,EN61000-6-3,EN61000-6-4,EN61000-3-2,EN61000-3-3,EN
55024,EN61000-6-1,EN61000-6-2,EN60950-1,EN62311,EN300328V1.8.1,EN
301489-1,EN301489-17,EN62471(riskgroup1),EN50581,EN50581
FCC:FCCPart15,SubpartBandC,ClassB
VCCI:VCCI,ClassB,ITE
C-Tick:AS/NZSCISPR22
ICES-003:ICES-003,ClassB
Safety:IEC/EN/UL60950-1
KoreanKCC:KN22ClassB,KN24,IEC60950-1
Additionalradioapprovals:Argentina(CNC),Japan(TELEC),Canada(RSS-210),
Australia/New-Zeeland(AS/NZS4771),Brazil(Anatel),Taiwan(NCC),USA(FCCPart
15,SubpartC247),China(SRRC)
Powersupply:EN60950-1,cCSAus

95x59x41mm(3.7inx2.3inx1.6in)

Camera:111.4g(0.24lb.)

57

AXISM1004–WNetworkCamera

4 3 2 1

3.3 V max 50 mA

1

2

3

4

TechnicalSpecications

Function/group

Connectors

I/Oterminalconnector

4–pinterminalblockfor:

•DigitalInput

•DigitalOutput

•Auxiliarypowerandground(GND)

FunctionPinNotes

GND

3.3VDCPower

DigitalInput

DigitalOutput

Item

Included
accessories

Video
management
software

Optional
accessories

1

2

3

4

Ground

Canbeusedtopowerauxiliaryequipment.
Note:Thispincanonlybeusedaspowerout.

ConnecttoGNDtoactivate,orleaveoating(unconnected)
todeactivate.

Internalconnectiontogroundwhenactivated,oating
(unconnected)whendeactivated.Ifusedwithaninductive
load,e.g.arelay,adiodemustbeconnectedinparallelwith
theload,forprotectionagainstvoltagetransients.

Specications

Powersupply,standandclamp,InstallationGuide,InstallationandManagement
SoftwareCD,Windowsdecoder1-userlicense

AXISCameraCompanion(included)
AXISCameraStationandvideomanagementsoftwarefromAxis’Application
DevelopmentPartners(notincluded)
Formoreinformation,seewww.axis.com/products/video/software

PoEActiveSplitter
InstallationDisplay
NetworkI/O

Specications

Maxload=50mA

0to+40VDC

Maxload=100mA
Maxvoltage=+40VDC

58

AXISM1004–WNetworkCamera

TechnicalSpecications

PerformanceConsiderations

Whensettingsupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationswillaffectperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thiswillalsoaffecttheframerate.

Thefollowingfactorsareamongthemostimportanttoconsider:

•Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.

•AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclients.Effectonframerateand
bandwidth.

•AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.

•Heavyusageofeventsettingsaffecttheproduct’sCPUload.Framerateaffected.

•Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.

59

UserManualVer.M1.15
AXISM1004–WNetworkCamera
©AxisCommunicationsAB,2013

Date:March2013

PartNo.49542