Axis Communications 0554-004 User manual

USERMANUAL

AXISM1004–WNetworkCamera

AboutthisDocument

ThismanualisintendedforadministratorsandusersoftheAXIS
M1004–WFixedDomeNetworkCamera,andisapplicabletormware

5.4andlater.Itincludesinstructionsforusingandmanagingthe
productonyournetwork.Previousexperienceofnetworkingwillbeof
usewhenusingthisproduct.SomeknowledgeofUNIXorLinux-based
systemsmayalsobebenecial,fordevelopingshellscriptsand
applications.LaterversionsofthisdocumentwillbepostedtotheAxis
website,asrequired.Seealsotheproduct’sonlinehelp,availablevia
theweb-basedinterface.

LegalConsiderations

Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedathttp://www.axis.com/patent.htmandoneor
moreadditionalpatentsorpendingpatentapplicationsintheUSand
othercountries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
http://www.opensource.apple.com/apsl).Thesourcecodeisavailable
fromhttp://developer.apple.com/darwin/projects/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnP
certicationmarkoftheUPnP

WPA,WPA2andWi-FiProtectedSetuparemarksoftheWi-FiAlliance.

TM

ImplementersCorporation.

TM

isa

RegulatoryInformation

Europe

CEmarkingdirectivesandharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See

ElectromagneticCompatibility(EMC),onpage2.

Thisproductcomplieswiththeapplicable

•RadioandTelecommunicationsTerminalEquipment(R&TTE)

Directive1999/5/EC.SeeRadioTransmission,onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafety,onpage3.

•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.

SeeDisposalandRecycling,onpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.See.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfrom

thattowhichthereceiverisconnected.

•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Canada

ThisClassBdigitalapparatuscomplieswithCanadianICES-003.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.

Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.

Japan

この装置は、クラスB情報技術装置です。この装置は、家庭
環境で使用することを目的としていますが、この装置がラジ
オやテレビジョン受信機に近接して使用されると、受信障
害を引き起こすことがあります。取扱説明書に従って正し
い取り扱いをして下さい。

Korea

이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용
할수있습니다.

RadioTransmission

Thisequipmentmaygenerateoruseradiofrequencyenergy.Theuser
couldlosetheauthoritytooperatethisequipmentifanunauthorized
changeormodicationismade.

USA

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubject
tothefollowingtwoconditions:(1)thisdevicemaynotcauseharmful
interference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesirableoperation.

ThisproductcomplieswithFCCradiationexposurelimitsforan
uncontrolledenvironment.Avoidoperatingthisproductatadistance
lessthan20cm(7.9in.)fromtheuser.

Canada

ThisdevicecomplieswithIndustryCanadalicence-exemptRSS
standard(s).Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseinterference,and(2)thisdevicemustaccept
anyinterference,includinginterferencethatmaycauseundesired
operationofthedevice.

ThisproductcomplieswithICradiationexposurelimitsforan
uncontrolledenvironment.Avoidoperatingthisproductatadistance
lessthan20cm(7.9in.)fromtheuser.

Brazil

EsteprodutoestáhomologadopelaANATEL,deacordocomos
procedimentosregulamentadospelaResolução242/2000eatende
aosrequisitostécnicosaplicados.

Esteequipamentooperaemcarátersecundário,istoé,nãotemdireito
aproteçãocontrainterferênciaprejudicial,mesmodeestaçõesdo
mesmotipo,enãopodecausarinterferênciaasistemasoperandoem
caráterprimário.

Paramaioresinformações,consulteositedaANATELwww.anatel.gov.br

Europe

Hereby,AxisCommunicationsABdeclaresthatthisproductisin
compliancewiththeessentialrequirementsandotherrelevant
provisionsofDirective1999/5/EC.

Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB,Emdalavägen14,SE-22369Lund.

FR

ParlaprésenteAxisCommunicationsABdéclarequel’appareil
ceproduitestconformeauxexigencesessentiellesetauxautres
dispositionspertinentesdeladirective1999/5/CE.

DE

HiermiterklärtAxisCommunicationsAB,dasssichdiesesProduktin
ÜbereinstimmungmitdengrundlegendenAnforderungenundden
anderenrelevantenVorschriftenderRichtlinie1999/5/EGbendet.

IT

ConlapresenteAxisCommunicationsABdichiarachequestoprodotto
èconformeairequisitiessenzialiedallealtredisposizionipertinenti
stabilitedalladirettiva1999/5/CE.

ES

PormediodelapresenteAxisCommunicationsABdeclaraqueeleste
productocumpleconlosrequisitosesencialesycualesquieraotras
disposicionesaplicablesoexigiblesdelaDirectiva1999/5/CE.

FI

AxisCommunicationsABvakuuttaatätenettätämätuotetyyppinen
laiteondirektiivin1999/5/EYoleellistenvaatimustenjasitäkoskevien
direktiivinmuidenehtojenmukainen.

NL

HierbijverklaartAxisCommunicationsABdathettoestelin
overeenstemmingismetdeessentiëleeisenendeandererelevante
bepalingenvanrichtlijn1999/5/EG.

SV

HärmedintygarAxisCommunicationsABattdennaproduktstår
Iöverensstämmelsemeddeväsentligaegenskapskravochövriga
relevantabestämmelsersomframgåravdirektiv1999/5/EG.

DA

UndertegnedeAxisCommunicationsABerklærerherved,atfølgende
udstyroverholderdevæsentligekravogøvrigerelevantekravidirektiv
1999/5/EF.

PT

AxisCommunicationsABdeclaraqueesteprodutoestáconformecom
osrequisitosessenciaiseoutrasdisposiçõesdaDirectiva1999/5/CE.

EL

ΜΕΤΗΝΠΑΡΟΥΣΑAxisCommunicationsABΔΗΛΩΝΕΙΟΤΙ
αυτότοπροϊόνΣΥΜΜΟΡΦΩΝΕΤΑΙΠΡΟΣΤΙΣΟΥΣΙΩΔΕΙΣ
ΑΠΑΙΤΗΣΕΙΣΚΑΙΤΙΣΛΟΙΠΕΣΣΧΕΤΙΚΕΣΔΙΑΤΑΞΕΙΣ
ΤΗΣΟΔΗΓΙΑΣ1999/5/EK.

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsoftheRadio
CommunicationsStandardAS/NZS4771.

Korea

제품사양
주파수:802.11b/g/n(HT20),2412~2472MHz

온도:0~+40°C
전원:DC5V,1.5A

적합성평가표시
적합성평가를받은자의상호:AxisCommunicationsAB.
기자재의명칭(모델명):무선데이터통신시스템용무선기기

(AXISM1004-W)

제조연월:별도표시

제조자/제조국가제조연월:별도표시:

AxisCommunicationsAB/Sweden
A/S정보

AxisCommunicationsAB한국지사
주소:서울특별시금천구가산동685번지가산DigitalEmpire
1012호
TEL:[phone]
FAX:[phone]

Japan

ThisproductcomplieswithTechnicalRegulationsConformity
CerticationofSpeciedRadioEquipment.

Taiwan

【低功率警語】(主要針對BT/WIFI)BT/Wi-FiStatement第十二條
經型式認證合格之低功率射頻電機，非經許可，公司、商號或
使用者均不得擅自變更頻率、加大功率或變更原設計之特性及
功能。第十四條低功率射頻電機之使用不得影響飛航安全及
干擾合法通信；經發現有干擾現象時，應立即停用，並改善至
無干擾時方得繼續使用。前項合法通信，指依電信法規定作
業之無線電通信。低功率射頻電機須忍受合法通信或工業、科
學及醫療用電波輻射性電機設備之干擾。

Safety

ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquipment.

Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocalrawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EU
ontherestrictionoftheuseofcertainhazardoussubstancesin
electricalandelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff(selectedcountriesonly)

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISM1004–WNetworkCamera

TableofContents

HardwareOverview..........................................6

Connectors....................................................6

LEDIndicators..................................................7

AccessingtheProduct.......................................8

AccessfromaBrowser...........................................8

AccessfromtheInternet..........................................9

SettheRootPassword...........................................9

TheLiveViewPage..............................................10

MediaStreams.............................................13

HowtoStreamH.264............................................13

MJPEG........................................................13

AXISMediaControl(AMC)........................................13

AlternativeMethodsofAccessingtheVideoStream....................14

SettingUptheProduct......................................16

BasicSetup....................................................16

Video.........................................................17

VideoStream...................................................17

StreamProles.................................................18

CameraSettings................................................19

ViewArea.....................................................19

Overlay........................................................20

PrivacyMask...................................................21

LiveViewCong............................................22

PTZ(PanTiltZoom).........................................25

PresetPositions.................................................25

GuardTour.....................................................25

Advanced......................................................26

Detectors..................................................27

CameraTampering..............................................27

MotionDetection...............................................27

Applications...............................................30

Events....................................................31

SettingUpanActionRule........................................32

Recipients.....................................................32

Schedules......................................................33

Recurrences....................................................33

Recordings.................................................35

RecordingList..................................................35

ContinuousRecording............................................35

SystemOptions.............................................36

Security.......................................................36

Date&Time....................................................38

Network.......................................................38

Storage.......................................................47

Ports&Devices.................................................48

Maintenance...................................................48

Support.......................................................48

Advanced......................................................49

ResettoFactoryDefaultSettings...................................50

Troubleshooting............................................51

CheckingtheFirmware...........................................51

UpgradingtheFirmware..........................................51

Symptoms,PossibleCausesandRemedialActions.....................52

ProblemRetrievingAdditionalVideoStreams.........................55

TechnicalSpecications......................................56

Connectors....................................................58

PerformanceConsiderations.......................................59

5

AXISM1004–WNetworkCamera

1

2

1

4

5

6

7

8

9

10

11

12

13

2

3

HardwareOverview

HardwareOverview

1

StatusLEDindicator

2

Focusring

3

Lens

4

Networkconnector(RJ45)

5

Powerconnector

6

Lockring

7

I/Oterminalconnector

8

Controlbutton

9

WLANpairingbutton

10

PowerLEDindicator

11

NetworkLEDindicator

12

WirelessLEDindicator

13

Partnumber(P/N)&Serialnumber(S/N)

TheAxisproductisequippedwithalenswithmanualfocus.Itisdeliveredwiththelensprefocusedandmanualfocusingis
usuallynotrequired.

Note

Onlychangethefocusifrequired,forexampleiftheimageisblurry.

Connectors

Fortechnicalspecications,seepage56.

Networkconnector-RJ-45Ethernetconnector.SupportsPoweroverEthernet(PoE).

6

AXISM1004–WNetworkCamera

HardwareOverview

NOTICE

NOTICE NOTICE

Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetwork
switchshallbeshielded(STP)andintendedfortheirspecicuse.Makesurethatthenetworkswitchisproperlygrounded.
Seeforregulatoryrequirements.

Controlbutton-Thecontrolbuttonisusedfor:

•ConnectingtoanAXISVideoHostingSystemservice.Seepage40.Toconnect,pressandholdthebuttonfor
about1seconduntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage40.Toconnect,pressandholdthebuttonfor
about3seconds.

•Resettingtheproducttofactorydefaultsettings.Seepage50.

WLANpairingbutton-Forconnectingtoanaccesspointthroughpushbuttonconguration(PBC).

I/Oterminalconnector-Useinapplicationsfore.g.motiondetection,eventtriggering,timelapserecordingandalarmnotications.

InadditiontoanauxiliarypowerandaGNDpin,theI/Oterminalconnectorprovidestheinterfaceto:

•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedby
theVAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.The
outputwillshowasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.

•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,for
example:PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesand
theinputbecomesactive(shownunderSystemOptions>Ports&Devices).

LEDIndicators

LED

Network

Status

Power

LED

Wireless

Color

Green

Amber

UnlitNonetworkconnection.

GreenSteadygreenfornormaloperation.

Amber

Red

Green

Amber

Color

UnlitWiredmode.

GreenSteadyforconnectiontoawirelessnetwork.Flashesfornetworkactivity.

Red

Amber

Indication

Steadyforconnectiontoa100MBit/snetwork.Flashesfornetworkactivity.

Steadyforconnectiontoa10MBit/snetwork.Flashesfornetworkactivity.

Steadyduringstartupandwhenrestoringsettings.

Slowashforfailedupgrade.

Normaloperation.

Flashesgreen/amberduringrmwareupgrade.

Indication

Steadyfornowirelessnetworkconnection.Flasheswhilescanningforwirelessnetworks.

Steadyduringwirelessnetworkpairing.Flashesforwirelessnetworkactivity.

Note

•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.

•TheStatusLEDcanbeconguredtoashwhileaneventisactive.

•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.

7

AXISM1004–WNetworkCamera

AccessingtheProduct

AccessingtheProduct

ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalSpecications,onpage56.Toviewstreamingvideoin
InternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.

Note

•QuickTime

•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet
forviewingMotionJPEG.

AccessfromaBrowser

1.Startabrowser(InternetExplorer,Firefox,Safari).

TM

isalsosupportedforviewingH.264streams.

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma

Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.Forinstructions,seeSettheRootPassword,onpage9.

4.Theproduct’sLiveViewpageappearsinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.

8

AXISM1004–WNetworkCamera

AccessingtheProduct

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>

Network>TCP/IPAdvanced.

Formoreinformation,pleaseseeNATtraversal(portmapping)forIPv4,onpage41.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.netForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

TogainaccesstotheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongure
RootPassworddialog,whichappearswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPS,onpage41.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettings,onpage50.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyintherstdialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickCreateself-signedcerticate.

2.ProvidetherequestedinformationandclickOK.Thecerticateiscreatedandthepasswordcannowbesetsecurely.All

trafctoandfromtheproductisencryptedfromthispointon.

3.Enterapasswordandthenre-entertoconrmthespelling.ClickOK.Thepasswordhasnowbeencongured.

9

AXISM1004–WNetworkCamera

AccessingtheProduct

SetPowerLineFrequency

PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage50)
orbyresettingtheproducttofactorydefault.

Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.

Whenusing50Hz,themaximumframerateislimitedto25fps.

Note

Powerlinefrequencyisdifferentindifferentgeographicregions.IntheAmericas,60Hzisusuallyused;mostotherpartsof
theworlduse50Hz.Localvariationsmayapply,alwayscheckwiththelocalauthorities.

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.

ControlsontheLiveViewPage

ClickViewsizetoscaletheimagedownto800pixelswideortofullscale.OnlyavailableinMJPEG.

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow
tocongurestreamproles,seepage18.

ClickPulsetoactivatethebuilt-inlightforadenedperiodoftime,forexample20seconds.

10

AXISM1004–WNetworkCamera

AccessingtheProduct

ClicktheActive/Inactivebuttonstomanuallyturnthebuilt-inlightonandoff.

UsetheSlidertocontrolthebrightnessofthebuilt-inlight,slidelefttodimandsliderightdotobrighten.

ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthowtoenable
andcongureoutputbuttons,seepage23.

ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.Forinformation
abouthowtoenableandcongureoutputbuttons,seepage23.

TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto
congureandenablethebutton,seeManualTrigger,onpage11.

ClickSnapshottosaveasnapshotofthevideoimage.Right-clickthevideoimagetosaveitinJPEGformatonyour
computer.ThisbuttonisprimarilyintendedforusewhentheAXISMediaControlviewertoolbarisnotavailable.
EnablethisbuttonfromLiveViewCong>ActionButtons.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.

Tocongurethemanualtrigger:

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

3.FromtheTriggerdrop-downlist,selectInputSignal.

4.Fromtheseconddrop-downlist,selectManualTrigger.

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,seeEvents,onpage31.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewLayout.

2.UnderActionButtons,selectShowmanualtriggerbutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC),onpage13formore
information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

11

AXISM1004–WNetworkCamera

AccessingtheProduct

TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin
theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

PTZControls

TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.

Note

ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewarea,seeViewArea,onpage19.

ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControls,onpage26.

SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions,
onpage25.

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControls,onpage26.

12

AXISM1004–WNetworkCamera

MediaStreams

MediaStreams

TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestreamproles.
Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

ThevideocompressionstandardH.264makesgooduseofbandwidth,andcanprovidehighqualityvideostreamsatlessthan1Mbit/s.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

RTPoverRTSP

RTPoverRTSPoverHTTP

MulticastRTP

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

Thisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttoalwayshaveanup-to-datevideo
stream,evenifsomeimagesaredropped.

Thisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.

Thisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeimagesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.

Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

13

AXISM1004–WNetworkCamera

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore
information.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection

tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths

canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

TM

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

14

AXISM1004–WNetworkCamera

MediaStreams

Note

•<ip>=IPaddess

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimeaddslatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.

15

AXISM1004–WNetworkCamera

SettingUptheProduct

SettingUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•OperatorshaveaccesstoallsettingsexceptSystemOptions

Seealsotheonlinehelp

.

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage36.

2.Wireless.Seepage42.

3.TCP/IP.Seepage38.

4.Date&Time.Seepage38.

5.VideoStream.Seepage17.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

16

AXISM1004–WNetworkCamera

SettingUptheProduct

Video

ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:

•Videostream.Seepage17.

•Streamproles.Seepage18.

•Camerasettings.Seepage19.

•Viewarea.Seepage19.

•Overlayimage.Seepage20.

•Privacymask.Seepage21.

VideoStream

YoucandenethefollowingvideostreamsettingsfromVideo>VideoStream:

•Image.Seepage18.

•H.264.Seepage18.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa
requirementthattheimageisacertainsize,forexampleinfacerecognition.

Thepixelcountercanbeaccessedfrom:

•Video>VideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenabletherectangle

intheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeight
eldsandclickApply.

•TheLiveViewpageinInternetExplorerinWindows.Right-clickintheimageandselectPixelcounter.Usethemouse

tomoveandresizetherectangle.

17

AXISM1004–WNetworkCamera

SettingUptheProduct

Image

ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.

Thefollowingsettingsareavailable:

•Resolution.Selectthedefaultresolution.

•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe

compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.

•Rotateimage.Ifrequired,theimagecanberotated.

•Mirror.Ifrequired,theimagecanbemirrored.

•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed

amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.

•Overlaysettings.SeeOverlay,onpage20.

ClickSavetoapplythenewsettings.

H.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.

TheGOVlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.

TheAxisproductsupportstwoH.264proles.TheMainproleprovideshighercompressionthantheBaselineprolewiththesame
videoquality,butrequiresmoreprocessingpowertodecode.

ThebitratecanbesetasVariableBitRate(VBR)orConstantBitRate(CBR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.CBRallowsyoutoseta
xedTargetbitratethatconsumesapredictableamountofbandwidth.Asthebitratewouldusuallyneedtoincreaseforincreased
imageactivity,butinthiscasecannot,framerateandimagequalityareaffectednegatively.Topartlycompensateforthis,itis
possibletoprioritizeeitherframerateorimagequality.Notsettingaprioritymeansthatframerateandimagequalityareequally
affected.Youmustsaveyoursettingsbeforetheycantakeeffect.

Thecurrentbitratecanbesettoappearastextoverlay.Todothis,selecttheIncludetextcheckboxoptionunderOverlay
Settingsandenterthemodier#bintheeld.

MJPEG

Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.

StreamProles

Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:

•Whensettinguprecordingusingactionrules.SeeEvents,onpage31.

•Whensettingupcontinuousrecording.SeeContinuousRecording,onpage35.

18