Axis Communications 0531-001 User manual

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USER MANUAL
AXIS P1204 Network Camera
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About this document
This manual is intended for administrators and users of the AXIS P1204 Network Camera, and is applicable to rmware 5.40 and l ater. It includes instructions for u sing and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be benecial, for developing shell scripts and applications . Later version of this document will be posted to the A xis website, as required. See also the product’s online help, available via the web-based interface.
Liability
Every care has been taken in the preparation of this manual. Please inform your local Axis ofce of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and tness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection w ith the furnishing, performance or use of this material. This product is only to be used for its intended purpose.
Intellectual Property Rights
Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www.a xis.com/patent.htm and o ne or more additional patents or pending patent applications in the US and other countries.
This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer, Inc.,underthetermsofApplePublicSourceLicense2.0(see http://www.opensource.apple.com/apsl). The source code is available from http://developer.apple.com/darwin/projects/bonjour/
Equipment Modications
This equipment must be installed and used in strict accordance with the instructions given in the user docum entation. This equipment contains no user-serviceable components. Unauthorized equipment changes o r modications will invalidate all applicable regulatory certications and approvals.
Trademark Acknowledgments
Apple, Boa, Bo njour, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Real, SMPTE, QuickTime, UN IX, Windows, Windows Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its afliates. UPnP mark of the UPnP
TM
Implementers Corporation.
TM
is a certific
ation
Electromagnetic Compatibility (EMC)
This equipment has been designed and tested t standards for:
Radio frequency emission when installed according to the
instructions and used in its inten ded environment.
Immunity to ele ctrica l and electromagnetic ph en omena when
installed according to the instructions and used in its intended environment.
ofulfill applicable
USA
This equipment has been tested using a shielded network cable (STP) and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no g uarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception , which can be determined by turning the equipment off and on, the user is encouraged to try to correct the i nterference by one or more of the following measures:
Reorient or relocate the r eceiving antenna.
Increase the s eparation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV techni ci an for help.
Canada
This Class B digital apparatus complies with Canadian ICES-003.
Europe
This digital equipment fullls the requirem e n ts f or RF emission
according to the Class B limit of EN 55022. This product fullls the requirements for immunity according
to EN 61000-6-1 residential, commercial and light-industrial environments.
This product fullls the requirements for immunity according to EN 55024 ofce and commercial environ m e n ts.
Australia/New Zealand
This digital equipment fullls the requirements for RF emission according to the Class B limit of AS/NZS CISPR 22.
Korea
이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에서 사 용하는 것을 목적으로 하며, 모든 지역에서 사용할 수 있습니다.
Japan
この装置は、クラスB 情報技術装置です。この装置は、家庭 環境で使用することを目 的としていますが、この装置がラジ オやテレビジョン受信機に近接して使用されると、 受信障 害を引き起こすことがあります。 取扱説明書に従って正し い取り扱いをして下さい。
Safety
This product complies with IEC/EN 60950-1, Safety of Information Technology Equipment.
The power supply used with this product shall fulll the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL 60950-1.
Support
Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:
download user documentation and software updates
find answers to res
by product, category, or phrase
report problems to Axis support staff by logging in to your private
support area
chat with Axis support staff (selected countries only)
visit Axis Support at www.axis.com/techsup/
olved problems in the FAQ database. Search
Learn More!
Visit Axis learning center www.axis.com/academy for useful trainings, webinars, tutorials and guides.
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AXIS P1204 Network Camera
Table of Contents
HardwareOverview .......................................... 4
Connectors .................................................... 4
LEDIndicators .................................................. 5
ShortenSensorUnitCable ........................................ 5
AccessingtheProduct ....................................... 7
Accessfromabrowser ........................................... 7
AccessfromtheInternet .......................................... 8
SettheRootPassword ........................................... 8
TheLiveViewPage .............................................. 9
MediaStreams ............................................. 11
HowtoStreamH.264 ............................................ 11
MJPEG ........................................................ 11
AXISMediaControl(AMC) ........................................ 11
AlternativeMethodsofAccessingtheVideoStream .................... 12
SettingUptheProduct ...................................... 14
BasicSetup .................................................... 14
Video ..................................................... 15
VideoStream ................................................... 15
Stream Proles ................................................. 16
CameraSettings ................................................ 17
Overlay ........................................................ 17
PrivacyMask ................................................... 18
Live View Cong ............................................ 19
Detectors .................................................. 22
CameraTampering .............................................. 22
MotionDetection ............................................... 22
Applications . .............................................. 24
Events .................................................... 25
SettingUpanActionRule ........................................ 26
Recipients ..................................................... 26
Schedules ...................................................... 27
Recurrences .................................................... 27
Recordings ................................................. 28
RecordingList .................................................. 28
Continuousrecording ............................................ 28
SystemOptions ............................................. 30
Security ....................................................... 30
Date&Time .................................................... 31
Network ....................................................... 32
Storage ....................................................... 37
Ports&Devices ................................................. 38
Maintenance ................................................... 38
Support ....................................................... 39
Advanced ...................................................... 39
ResettoFactoryDefaultSettings ................................... 40
Troubleshooting ............................................ 41
CheckingtheFirmware ........................................... 41
UpgradingtheFirmware .......................................... 41
EmergencyRecoveryProcedure .................................... 41
Symptoms,PossibleCausesandRemedialActions ..................... 42
Technical Specications ...................................... 45
PerformanceConsiderations ....................................... 46
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AXIS P1204 Network Camera
Hardware Overview
Hardware Overview
321
10
98
12
13
14
7
1
Power indicator LED
2
Status indicator LED
3
Network indicator LED
4
SD card slot (microSD card)
5
Camera connector
6
I/O terminal connector
7
Main unit
8
Network connector
9
Control button
10
Power connector
11
Mounting rail
12
Sensor unit
13
Cover
14
Straight mounting bracket
15
Angled mounting bracket
654
Connectors
For technical specications, see page 45.
Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE).
15
11
E
NOTIC
The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network switch shall be shielded (STP) and intended for their specic use. Make sure that the network switch is properly grounded. See Electromagnetic Compatibility (EMC) for regulatory requirements.
SD card slot - A standard or high-capacity microSD card (not included) can be used for local recording with remo vable storage.
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AXIS P1204 Network Camera
Hardware Overview
NOTICE
To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, g o to Setup > System Options > Storage > SD Card and click Unmount.
Control button - The control button is used for:
• ConnectingtoanAXISVideoHostingSystemservice.Seepage 33. To connect, press and hold the button for about 1 second until the Status LED ashes green.
• ConnectingtoAXISInternetDynamicDNSService. Seepage 33. To connect, press and hold the button for about 3 seconds.
• Resetting the product to factory default settings. See page 40.
Power connector - 2-pin terminal block for power input.
I/O terminal connector - Use in applications for e.g. motion detection, event triggering, time lapse recording and alarm notications.
In addition to an auxiliary power and a GND pin, the I/O terminal connector provides the interface to:
Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule. The output will show as active (shown under System Options > Ports & Devices) if the alarm device is activated.
Digital input – An alarm input for connecting devices that can toggle between an open and closed circuit, for example: PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and the input becomes active (shown under System Options > Ports & Devices).
LED Indicators
LED
Network
Status
Power
Note
Color
Green
Amber
Unlit No network connection.
Green Steady green for normal operation.
Amber
Red
Unlit No connection between sensor unit and main unit.
Green
Amber
• The Status LED can be congured to be unlit during normal operation. To congure, go to Setup > System Options > Ports & Devices > LED. See the online help for more information.
he Status LED can be congured to ash while an event is active.
•T
• The Status LED can be congured to ash for identifying the unit. Go to Setup > System Options > Maintenance .
Indication
Steady for connection to a 100 MBit/s network. Flashes for network activity.
Steady for connection to a 10 MBit/s network. Flashes for network activity.
Steady during startup and when restoring settings.
Slow ash for failed upgrade.
Normal operation.
Flashes g
reen/amber during rmware upgrade.
Shorten Sensor Unit Cable
The sensor unit is delivered with a 8 m (26 ft) cable.
To shorten the cable follow these steps:
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AXIS P1204 Network Camera
Hardware Overview
1. Cut the cable to the desired length. Measure from the sensor unit.
2. Strip the plastic outer coating from the end of the cable.
3. Peel back the shield.
4. Flatten the colored wires in the order described below.
1
Brown
2
White/brown
3
Not used
4
Not used
5
White/blue
6
Blue
5. Insert the wires all the way into a shielded 6P6C RJ12 connector. Make sure that the wires stay in the correct order.
6. Use a crimping tool to fasten the connector to the cable.
6
14 mm 14 mm
1
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AXIS P1204 Network Camera
Accessing the Product
Accessing the Product
To install the Axis product, refer to the I ns talla tion Guide supplied with the product.
The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specications on page 45.Toviewstreamingvideoin Internet Explorer, allow installation of AXIS Media Co ntrol (AMC) wh en prompted.
The Axis product includes one (1) H.264 decoder license for viewing video streams. The license is automaticall y installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.
Note
• QuickTime
• If your computer restricts the use of additional software components, the product can be congured to use a Java applet for viewing Motion JPEG.
Access from a browser
1. Start a browser (Internet Explorer, Firefox, Safari).
TM
is also supported for viewing H.264 streams.
2. Enter the IP address or host name of the Axis product in the browser’s Location/Address eld. To access the product from a Macintosh computer (M ac OS X), click on the Bonjour tab and select the product from the drop-down list.
If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.
3. Enter your user name and password. If this is the rst time the product is accessed, the root password must rst be congured; for instructions see Set the Root Password on page 8 .
4. The product’s Live View page appears in your browser.
Note
The layout of the Live View p age may have been customized to meet specic requirements. Consequently, some of the examples and functions featured here may differ from those displayed i
n your own Live View page.
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AXIS P1204 Network Camera
Accessing the Product
Access from the Internet
Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc t o the product. To do this, enable the NAT-travers al feature, which will attempt to automatically congure the router to allow access to the product. This is enabled from Setup > System Options >
Network > TCP/IP Advanced.
For more information, please see NAT traversal (port mapping) for IPv4 on page 35. See also AXIS Internet Dynamic DNS Service at www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup
Set the Root Password
To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Congure Root Password dialog, w hich appears when the product is accessed for the rst time.
To prevent network eavesdropping, the root password can b e set via an encrypted HTTPS connection, which requires an HTTPS certicate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafc between web browsers and servers. The HTTPS certicate ensures encrypted exchange of information.
To set the password via a standard HTTP connection, enter it directly in the rst dialog.
To set the password via an encrypted HTTPS connection, follow these steps:
1. Click Create self-signed certicate.
2. Provide the requested information and click OK.Thecertificate is created and the password can now be set securely. A ll trafc to and from the product is encrypted from this point on.
3. Enter a password and then re-enter to conrm the spelling. Click OK. The password has now been congured.
Note
• The default administrator user name root is permanent and cannot be deleted.
• If the password for r oot is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings on page 40.
Set Power Line Frequency
Power line frequency is set the rst time the Axis product is accessed and can only be changed from Plain Cong(seepage 40) or by resetting the product to factory default.
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AXIS P1204 Network Camera
Accessing the Product
Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image ickeriftheproductisusedinuorescent light environments.
When using 50 H z, the maximum frame rate is limited to 25 fps.
Note
Power line frequency is different in different geographic regions. In the Americas, 60 Hz is usually used; most other parts of the world use 50 Hz. Local variations may apply, always check with the local authorities.
The Live View Page
The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page. The following provides an overview of each available control.
Controls on the Live View Page
Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG.
The Stream Prole drop-down list allows you to select a customized or pre-programmed stream prole. Stream proles are congured under Video > Stream Proles.SeeStream Proles on page 16.
Click Pulse to activate the output for a dened period of time, such as switching on an external light for 20 seconds.
Click the Active/Inactive buttons to manually start and stop a connected device — e.g. switch an external light on and off.
The Manual Trigger button is used to trigger an action rule from the Live View page; see button from Live View Cong > Action Buttons.
Click Snapshot to save a s napshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Cong > Action B
Manual Trigger
The Manual Trigger is used to trig validate actions during product installation and con guration.
To congure the manual trigger:
ger an action rule from the Live View page. The manual trigger can for example be used to
page 9 . Enable this
uttons.
1. Go to Setup > Events.
2. Click Add to add a new action rule.
3. From the Trigger drop-down list, select Input Signal.
4. From the second drop-down list, select Manual Trigger.
5. Select the desired action and congure the other settings as required.
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Accessing the Product
For more information about action rules, see Events on page 25.
To show the manual trigger buttons in the Live View page:
1. Go to Setup > Live View Layout.
2. Under Action Buttons,selectShow manual trigger button.
AXIS Media Control viewer toolbar
The AXIS Media Control viewer toolbar is available in Internet Ex plorer only. See AXIS Media Control (AMC) on page 11 for more information. The toolbar displays the following buttons:
The Play button connects to the Axis product and starts playing a media stream.
The Stop button stops the media stream.
The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specied in the AMC Control Panel.
Click the View Full Screen button and the video image will ll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.
The Record buttonisusedtorecordthecurrentvideostream. Thelocation where the recording is saved can be specied in the AMC Control Panel. Enable this button from Live View Cong > Viewer Settings.
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AXIS P1204 Network Camera
Media Streams
Media Streams
The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use.
The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of avai lable stream proles. Other applications and clients can access video streams directly, without going via the Live View page.
How to Strea m H.264
The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.
Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:
Unicast RTP
RTP over RTSP
RTP over RTSP over HTTP
Multicast RTP
AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specic requirements.
Note
H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed copies of the client is prohibited. To
This unicast method (RTP over UDP) is used for live unicast video, especially when it is important to always have an up-to-date video stream, even if some images are dropped.
This unicast method (RTP tunneled over RTSP) is useful as it is relatively simple to congure rewallstoallowRTSPtraffic.
This unicast method can be used to traverse rewalls. Firewalls are commonly congured to allow the HTTP protocol, thus allowing RTP to be tunneled.
This method (RTP over UDP) should be used for live multicast video. The video stream is always up-to-date, even if some images are dropped. Multicasting provides the most efcient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network router unless the router is congured to allow this. It is not possible to multicast over the Internet, for example. Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections.
purchase additional licenses, contact your Axis reseller.
Unicasting is used for video-on-demand transmission so that there is no video traffic on the network until a client connects and requests the stream. Note that there are a maximum of 20 simultaneous unicast connections.
MJPEG
This format uses standard JPE G still images for the video stream. These images are then displayedandupdatedataratesufficient to create a stream that shows constantly updated motion.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows.
AXIS Media Control (AMC)
AXIS Media Control (AMC) in I nternet Explorer in Windows is the recommended method of accessing live video from the Axis product.
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AXIS P1204 Network Camera
Media Streams
TheAMCControlPanelcanbeusedtoconfigure various video settings. Please see the AXIS Media Control User’s Manual for more information.
The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from:
• Windows Control Panel (from the Start menu)
• Alternatively, right-click the video image in Internet Explorer and click Settings.
Alternative Methods of Accessing the Video Stream
You can also access video and images from the Axis product in the fo llowing ways:
Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.
Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:
- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp
- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp
- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
QuickTime
TM
. The following paths can be used:
- rtsp://<ip>/axis-media/media.amp
- rtsp://<ip>/axis-media/media.3gp
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AXIS P1204 Network Camera
Media Streams
Note
<ip>= IP addess
• The Axis product supports QuickTime 6.5.1 and later.
• QuickTime adds latency to the video stream.
• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
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AXIS P1204 Network Camera
Setting Up the Product
Setting Up the Product
The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
Administrators have unrestricted access to all settings.
Operators have access to all settings except System Options
See also the online help
.
Basic Setup
Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:
1. Users. See p age 30.
2. TCP/IP. See page 32.
3. Date & Time. See page 31.
4. Video Stream. See page 15.
The Basic Setup menu can be disabled from System Options > Security > Users.
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AXIS P1204 Network Camera
Video
Video
It is possible to congure the following video features in your Axis product:
• Video stream. See page 15.
•Streamprofiles. See page 16.
• Camera settings. See page 17.
• Overlay image. See page 17.
•Privacymask.Seepage 18.
Video Stream
You can dene the following video stream settings from Video > Video Stream:
•Image.Seepage 16.
• H.264. See page 16.
•MJPEG.Seepage 16.
Pixel Counter
The pixel counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a requirement that the image is a certain size, for e xample in face recognition.
The pixel counter can be accessed from:
Video > Video Stream.UnderPreview,clickOpen and select the Show pixel counter option to enable the rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height elds and click Apply.
• The Live View page in Internet Explorer in Windows. Right-click in the image and select Pixel counter.Usethemouse to move and resize the rectangle.
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AXIS P1204 Network Camera
Video
Image
The default image settings can be congured under Video> Video Stream. Select the Image tab.
The follo wing settings are available:
Resolution. Select the default resolution.
Compression. The compression level affects the image quality, bandwidth and le size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger le sizes.
Rotate image. If required, the image can be rotated.
Mirror. If required, the image can be mirrored.
Maximum frame rate. To avoid bandwidth problems, the frame rate allowe d to each viewer can be limited.
Overlay settings.SeeOverlay on page 17.
Click Save to apply the new settings.
H.264
H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the differences from previous frames.
The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality.
ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up more bandwidth for increased activity in the image, and less for lower image activity. CBR allows you to set a xed Target bit rate that consumes a predictable amount of bandwidth. As the image activity, but in this case cannot, frame rate and image quality are affected negatively. To partly compensate for this, it is possible to prioritize either frame rate or image quality. Not setting a priority means that frame rate and image quality are equally affected. You must save your settings before they can take effect.
The current bit rate can be set to appear as text overlay. To do Settings and enter the modier #b in the eld.
this, select the Include text check box option under Overlay
bit rate would usually need toincreaseforincreased
MJPEG
Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the bandwidth and storage used by the provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame size optimizes bandwidth and storage usag e, but may give poor image quality. To prevent i ncreased bandwidth and storage usage, the maximum frame siz
e should be set to an optimal value.
Motion JPEG video stream in these situations. Setting the frame size to the Default setting
Stream Proles
There are four pre-programmed stream proles available for quick set up . The settings for these can be adjusted. New customize d proles can also be created. Each prole has a descriptive name, indicating its purpose.
•Thestreamprofiles can be accessed from the Stream prole drop-down list in the Live View page.
• To add, copy, modify, and remove stream proles go to Video > Stream Proles.
• To select the default stream prole go to Live View Cong > Stream Prole and choose the prole from the drop-down list.
For more information see the online help
on this page.
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AXIS P1204 Network Camera
Video
Camera Settings
The Video > Camera Settings page provides access to advanced image settings for the Axis product.
Image Appearance
Increasing the Color level increases the color s aturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image.
The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.
Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light conditions. A lower setting reduces image noise, but the whole image will appear less sharp.
The Contrast changes the relative difference between light and dark. It can be adjusted using the slidebar.
White Balance
White balance is used to make colors in the image appear the same regardless of the color temperature of the light s ource. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light
source from the drop-down list. For a description of each available setting, see the online help
.
Exposure Settings
Congure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidth considerations.
Exposure value - Click in the bar to ne-tune the expo sure.
Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default settings can be used in most situations. The shutter speed is automatically set to produce optimum image quality. Flicker-free 50 or 60 Hz is used to remove icker which can be caused by uorescent and other light sources. The Hold current option locks the current exposure settings.
Enable Backlight compensation - Enable this option if a bright spot of light, for example a light bulb, causes other areas in
the image to appear too dark.
Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular requirement, select a predened a rea.
Exposure priority - When Motion is prioritized and maximum Shutter time is set to a small value, motion blur in the image is minimized. This can be useful for recognition of moving objects such as people and vehicles. However, prioritizing motion may cause an increase in image noise, especially in low light situations. When Low noise is prioritized and Gain is set to a small value, image noise is minimi zed. The le size is reduced, which can be useful if storage space or bandwidth is limited. H owever, prioritizing low noise may result in a v ery dark image, especially in low light situations.
Overlay
Overlays are used to conguration. Overlays are superimposed over the video stream.
An overlay text can display the current date and time, or a text string. When using a text string, modiers can be used to display information such as the current bit rate or the current frame rate. For information about available modiers, see File Naming &
Date/Time Formats in the online help
provide extr a information, for example for forensic video analysis or during product installation and
.
To e n able overlays:
1. Go to Video > Video Stream and select the Image tab.
2. To include an o verlay image, select Include overlay image at the coordinates. The overlay image must rst be uploaded to the Axis product, see Overlay Image.
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AXIS P1204 Network Camera
Video
3. To include date a nd time, select Include date and Include time.
4. To include a text string, select Include text and enter the text in the eld. M odiers can be used, see File Naming &
Date/Time Formats in the online help
5. Select the text color, the text background color and the position of the overlay.
6. Click Save.
To modify the date and time format, go to System Options > Date & Time.SeeDate & Time on page 31.
Overlay Image
An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide extra information or to mask a part of the image.
To use an overlay image, the image must rst be uploaded to the Axis product:
1. Go to Video > Overlay Image.
2. Click Browse andbrowsetothele.
.
3. Click Upload.
4. Select the image to use from the Use overlay image list.
5. Click Save.
To display the overlay image:
1. Go to Video > Video Stream and select the Image tab.
2. Under Overlay Settings,selectInclude overlay image at the coordinates and e nter the X and Y coordinates.
3. Click Save.
For information about supported image formats, see the online help
.
Privacy Mask
A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot b e bypassed via the VAPIX® Application Programming Interface (API).
The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently congured in the Axis product and indicates if they are ena
You ca
For more information, see the online help
Important
bled.
n add a new mask, re -size the mask with the mouse, choose a color for the mask, and give the mask a name.
Adding many privacy masks may affect the product’s performance.
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AXIS P1204 Network Camera
Live View Config
Live View Config
You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of theLiveViewpage.
•StreamProfile. See page 16.
• Default Viewer for Browser. See page 19.
• Viewer Setting s. See page 20.
• Action Buttons. These are the buttons described in Controls on the Live View Page on page 9 .
•UserDefined Links. See page 20.
• Output Buttons. See page 20.
Default Viewer for Browsers
From Live View Cong > Default Viewer se le ct the default method for viewing video images in your browser. The product attempts to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and selects the best available combination.
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AXIS P1204 Network Camera
Live View Config
Browser Viewer Description
Windows Internet E xplorer
Other browsers
For more information, please see the online help .
AMC
QuickTime
Java applet
Still image Displays still images only. Click the R efresh button in your browser to vie w a
Server Push
QuickTime
Java applet
Still image Displays still images only. Click the R efresh button in your browser to vie w a
Recommended viewer in Internet Explorer (H.264/Motion JPEG).
H.264.
A slower imaging alternative to AMC (Motion JPEG). Requires one of the following install ed on the client:
• JVM (J2SE) 1.4.2 or higher.
• JRE (J2SE) 5.0 or higher.
new image.
Recommended viewer for other browsers (Motion JPEG).
H.264.
A slower imaging alternative to Server Push (Motion JPEG only).
new image.
Viewer Settings
To congure options for the viewer, go to Live View Cong > Viewer Settings.
•SelectShow viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image i n your browser.
H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your Axis reseller.
•SelectEnable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specied in the AMC Control Panel. See AXIS Media Control (AMC) on page 11.
User Dened Links
To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external d evices connected to the product, or they can link to a web page. Custom links dened as cgi links will run the script in the background, in a hidden frame. Dening the link as a web link will open the link in a new window.
Output Buttons
External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page.
To display output buttons in the Live View page:
1. Go to Setup > Live View Cong .
2. Under Output Buttons, select the type of control to use:
- Pulse activates the output for a dened period of time. The pulse time can be set from 1/100 second to 60 seconds.
- Active/Inactive displays two buttons, one or each action.
To conguretheactiveandinactivestates,gotoSystem Options > Ports & Devices > I/O Ports and set the port’s Normal state.
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Live View Config
For more information about I/O ports, see I/O Ports on page 38.
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AXIS P1204 Network Camera
Detectors
Detectors
Camera Tampering
Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.
To congure tampering:
1. Go to Detectors > Camera Tampering.
2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image.
3. Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off, or if the lens is sprayed, covered, or rendered severely out of focus.
4. Click Save.
To congure the product to send an alarm when tampering occurs:
1. Go to Events > Action Rules.
2. Click Add to set up a new action rule.
3. Enter a Name for the action rule.
4. Under Condition,selectDetectors from the Trigger list.
5. Select Tampering from the list of detectors.
6. Optionally, select a schedule and set additional conditions.
7. Select the action. To send an email, select Send Notication a
Note
The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state .
For more information on actions rules, see Events on page 25.
nd select a Recipient from the list of dened recipients.
Motion Detection
Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.
Motion detection is congured by dening up to 10 Include and Exclude windows:
Include windows —define areas where motion should be detected
Exclude windows —define areas within an Include window that should be ignored (areas outside Include windows are automatically ignored).
For instructions, see Set Up Motion Detection Windows on page 23.
To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See Motion Detection Parameters on page 23.
Once motion detection windows are congured, the Axis product can be congured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Setting Up an Actio n Rule on page 26.
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AXIS P1204 Network Camera
Detectors
Note
Using the motion detection feature may decrease the product’s overall performance.
Set Up Motion Detection Windows
To set up a motion detection Include Window , follow these instructions:
1. Go to Detectors > Motion Detection.
2. Select the Congure Included Windows option and click New. Select the new window in the list of windows and enter adescriptivename.
3. Adjust the size (drag the bottom right-hand corner) and the po sition (click on the text at the top and drag to the desired position) of the window.
4. Adjust the Object Size, History and Sensitivity prole sliders (see Motion Detection Parameters for details). Any detected motion within an active window is indicated by red peaks in the Activity window.
5. Click Save.
To exclude parts of the include window, select the Congure Excluded Windows and position the exclude window within the include window.
To delete an include or exclude window, select the window in the list of windows and click Del.
Motion Detection Parameters
The parameters controlling motion detection are described in the table below:
Parameter
Description
High level (100%)
Medium level (50%)
Low level (0%)
Recommended values
Default values
Object Size
Object size relative to window size.
Only very large objects trigger motion detection.
Even very small objects trigger motion detection.
5–15% 60–90% 75–95%
15% 90% 90%
History
Object memory length.
An object that appears in the window triggers motion detection for a long time before it is considered as non-moving.
An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving.
Sensitivity
Difference in luminance between background and object.
Ordinary colored objects on ordinary background s trigger motion detection.
A large difference in luminance is req u ired to trigger motion detection.
Only very bright objects on a dark background tri motion detection.
gger
Note
• To trigger on small objects or movements, use several small motion detection windows rather than o ne large window and select a low object size.
• To avoid triggering on small objects, select a high object s ize.
• If no objects should appear in the Include Window, select a high history level. This will cause motion detection to trigger as long as the object is present in the window.
• To only detect ashing light, s ele ct a low sensitivity. In other cases high sensitivity is recommended.
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AXIS P1204 Network Camera
Applications
Applications
Third party applications can be uploaded to and installed on the Axis product. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications
To upload an application, go to Applications > Overview, click Browse to locate the le and then click Upload Package. Click on the uploaded application’s name to open the menu options Settings, License and About.Forconfiguration ins t ructions, please refer to the documentation provided with the application.
Most applica tions need a license to run. To install the license, select the License menu option. If the product is connected to the Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options > Support > System Overview) to receive a license key.
Installed Applications lists installed applications with informa tion about the version and the vendor, the status of the a pplication (running or not running), and information about the license.
Use the Start and Stop buttons to start and stop the application.
To generate a log le for the application, select the application and click Log.
Note
It is recommended to run one application at a time. Avoid running applications when motion detection is active.
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Events
Events
The Axis product can be congured to perform actions whe n different events occur, for exa mple, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule.
Available Action Rule triggers and conditions include:
Applications — use installed applications to trigger the rule, see Applications on page 24.
Detectors
- Motion Detection — trigge r the rule whe n motion is detected, see Mo tion Detection on page 22.
- Tampering — trigger the rule when tampering is detected, see Camera Tampering on page 22.
Hardware
- Network — trigger the rule if network connection is lost or restored. This can for example be used to start recording to the SD card.
Input Signal
- Digital Input Port — trigger the rule when an I/O port receives a signal from a connected device, see I/O Ports on page 38.
- Manual Trigger — trigger the rule using the Manual Trigger button in the Live View page, see Controls on the Live View Page on page 9 . This can for example be used to validate actions during product installation and conguration.
Storage
- Available — trigger the rule when the storage device is unmounted or removed. This can for example be used to send maintenance notications.
- Full — trigger the rule when the storage device is full. Under normal operation, the oldest recordings will be overwritten to prevent the storage device from becomin
- Locked —triggertheruleifthestoragedeviceis
System
- System Initializing —tr notication when the product restarts.
Time
- Recurrence — trigger the rule periodically, see Recurrences on page 27. This can for example be used to upload an ima ge every 5 minutes.
- Use Schedule — trigger the rule a ccording to the selected schedule, see Schedules on page 27.
Available actions include:
g full.
locked (write protected).
igger the rule when the product is being started. This can for example be us ed to send a
Output Port — activate an I/O port to control an external device.
Record Video — record video to a selected storage.
Send Images —sendimagestoarecipient.
Send Notications —sendanotification message to a recipient.
Status LED ash the LED indicator. This can for example be used to validate triggers such as motion detection during product installation and conguration.
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AXIS P1204 Network Camera
Events
Setting Up an Action Rule
An action rule denes the conditions that must be met for the product to perform an action, for example record video or send email notications. If multiple conditions are dened, all must be met to trigger the action.
The following example describes how to set up an action rule to record video to a network share if there is movement in the camera’s eld of view.
Set up motion detection and add a network share:
1. Go to Detectors > Motion Detection and congure a motion detection window, see page 23
2. Go to System Options > Storage and set up the network share, see page 38.
Set up the action rule:
1. Go to Events > Action Rules and c lick Add.
2. Select Enable rule and enter a d escriptive name for the rule.
3. Select Detectors from the Trigger drop-down list.
4. Select Motion Detection from the drop-down list. Select the motion detection window to use.
5. Optionally, select a Schedule and Additional conditions,seebelow.
6. Under Actions, select Record Video fro m the Type drop-down list.
7. Select a Stream prole and congure the Duration settings as described below.
8. Select Network Share from the Storage drop-down list.
To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the should be ignored before the action rule can be activated again.
The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the record
For more information, see the online help
ing time will be extended with another post-trigger time period.
.
time in hours, minutes and seconds, during which the trigger
Recipients
Recipients receive media les and notication messages. The following recipients are available:
Recipient Use with ac
Email
FTP
HTTP
Send Images
Send N otication
Send Images
Send Images
tion
Send N otication
Network Share Send Images
TCP Send Notication
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AXIS P1204 Network Camera
Events
Note
A network share can also be used as a storage device for recorded video. Go to System Options > Storage to congure a network share before setting up a continuous recordingoranactionruletorecordvideo. SeeStorage on page 37 for more information about storage devices.
To add a recipient:
1. Go to Events > Recipients and click Add.
2. Enter a descriptive name.
3. Select a r ecipient Type.
4. Enter the information needed for the recipient type.
5. Click Test to test the connection to the recipient.
6. Click OK.
Schedules
Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofce hours. Use one of the predened schedules or create a new schedule as described below.
To create a new schedule:
1. Go to Events > Schedules and click Add.
2. Enter a descriptive name and the information neede d for a daily, weekly, monthly or yearly schedule.
3. Click OK.
To use the schedule in an Action Rule, select the schedule from the Sche
dule drop-down list in the Action Rule Setup page.
Recurrences
Recurrences are used to trigger Actio
To s et up a recurrence:
1. Go to Events > Recurrences
2. Enter a descriptive
3. Click OK.
therecurrenceinanActionRule,rst select Time from the Trigger drop-down list in the Action Rule Setup page and
To use then select the recurrence from the second drop-down list.
To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.
n Rules repeatedly, for example every 5 minutes or every hour.
and click Add.
name and recurrence pattern.
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AXIS P1204 Network Camera
Recordings
Recordings
TheAxisproductcanbeconfigured to record video continuously or according to an action rule:
• To start a continuous recording, see page 28.
• To set up action rules, see page 26.
• To access recordings, see Recording List on page 28.
•Toconfigure camera controlled storage, see Storage on page 37.
Recording List
Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the event that triggered the recording.
To play or d ownload a recording, follow these steps:
1. Go to Recordings > List.
2. Use the lter to narrow the list of recordings. Enter the desired lter criteria and click Filter. Some lters may take a long time to complete.
3. Select the recording.
4. Click Play to play the recording, or click Download to download the recording.
Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded le is a zip le containing a minimum of three les, of which the Matroska (mkv) les are the actual recordings. The recordings are time-stamped with the date and time they were downloaded (that is, not the date the
Note
To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software
For detailed recording and video information, select a recording and click Properties.
To remove a recording, select the recording and click Remove.
recordings were made).
Continuous recording
The Axis product can be congured to continuously save video to an SD card or network share. To prevent the disk from becoming full, it is recommended to congure the disk to automatically remove old recordings see Storage on page 37.
To start a continuous recording, follow these steps:
1. Go to Recordings > Continuous.
2. Select Enabled.
3. Select from the SD card or network share from the Disk list.
4. Select a Stream prole to use for continuous recordings.
5. Click Save to save and start the recording.
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AXIS P1204 Network Camera
Recordings
Note
If a new stream prole is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream prole will start. All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings .
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AXIS P1204 Network Camera
System Options
System Options
Security
Users
User access control is enabled by default and can be congured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
The user list displays authorized users and user groups (access levels):
Viewer - Access to the Live View page
Operator - Access to the Live View page and to all settings except System Options
Administrator - Unrestricted access to all settings; can add, modify and remove other users.
Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there are viewing clients that do not suppo rt encryption, or if y ou upgraded the rmware and existing clients support encryption but need to log in aga in and be conguredtousethisfunctionality.
Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.
Deselect the Enable Basic Setup option to hide the Basic S etup menu. Basic Setup provides quick access to settings that s hould be made before using the A xis product.
ONVIF
ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators , consultants, and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF e n ables interoperablity between different vendor products, increased exibility, reduced cos
By creating a user you automatically enable ONVIF commu with the product. For more information see www.onvif.org
t and future-proof systems.
nication. Use the user name and password with all ONVIF communication
IP Address Filter
IP address lter ing is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to th
The administrator can a
e Axis product. Select Allow or Deny from the list and click Apply to enable IP address ltering.
dd up to 256 IP address entries to the list (a single entry can contain multiple IP address es) .
HTTPS
The Axis product supports encrypted browsing using HTTPS. This is congured on the System Options > Security > HTTPS page.
A self-signed certicate can be used until a Certicate Authority-issued certicate has been obtained. Click Create self-signed certicate to install a self-signed c erticate. Although self-signed certicates are free and offer some protection, true security is only
emented after the installation of a signed certicate issued by a Certicate Authority.
impl
To obtain a signed certicate from an issuing Certicate Authority, click Create Certicate Request. When the signed certicate is returned, click Install signed certicate to import the certicate. The properties of any certicate request currently resident in the product or installed can be viewed by clicking Properties.
To enable HTTPS in the Axis product, the HTTPS Connection Policy must be set for each user group.
For more information, see the online help
.
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AXIS P1204 Network Camera
System Options
IEEE 802.1X
IEEE 802.1X is a standard for po rt-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).
To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a third-party entity called an authentication server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.
In Axis' implementation, the network device and the authentication server authenticate themselves with the help of digital certicates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certicates are provided by an Certication Authority (CA). You need:
•aCAcertificate to validate the identity of the authentication server
• a CA-signed client certicate and a private key to authenticate the network device.
To allow the network device to access a network protected by IEEE 802.1X:
1. Obtain a CA certicate, a client certicate and a client private key (contact your network administrator).
2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certicate, the client certicate and the client private key.
3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.
4. Check the box to enable IEEE 802.1X and click Save.
Certicates
CA Certicate The CA certicate is used to validate the identity of the authentication server. Enter the path to
the certicate directly, or locate the le using the Browse button. Then click U acertificate, click Remove.
Client certicate Client private key
Settings
EAPOL version
EAP identity
Private key password
Enable IEEE 802.1X
The client certicate and private key are used to authenticate the network device. They can be uploaded as separate les or in one combined le (e.g. a PFX le or a PEM le). Use the Client
private key eld if uploading one combined le. For each le, enter the path to the le, or locate the
le using the Browse button. Then click Upload.Toremoveafile, click Remove.
SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.
Enter the user identity (maximum 16 characters) associated with your certicate.
Enter the password (maximum
Check the box to enable the IEEE 802.1X protocol.
16 characters) for the private key.
pload.Toremove
Date & Time
The Axis product’s date and time settings are congured under System Options > Date & Time.
Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see
below).
To change the date and time settings, select the p referred Time mode under New Server Time:
Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically.
Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are updated continuously. For information on NTP settings, see NTP Conguration on page 34.
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AXIS P1204 Network Camera
System Options
If using a host name for the NTP server, a DNS server must be congured. See DNS Conguration on pa ge 34.
Set manually allows you to manually set date and time.
If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes.
The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the
predened formats or see File Naming & Date/Time Formats in the online help time formats. To include date and time in the overlay text, go to Video and select Include date and Include time.
Network
Basic TCP/IP Settings
The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.
IPv4 Address Conguration
By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings a re congured under System Options > Network > TCP/IP > Basic.
for information on how to create custom date and
DHCP (Dynamic Host Conguration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notication, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).
If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network f or connected Ax is products, or reset the product to the factory default settings (see page 40) and then perform the installation again.
To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.
IPv6 Address Conguration
If IPv6 (IP version 6) is enabled, the Axis product will receive an IP addr ess according to the conguration in the network router.
To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be congured in the network router.
ARP/Ping
The product’s IP address can be assigned using ARP and Ping. For instructions, see A ssign IP Address using ARP/Ping on page 32.
The ARP/Ping service is enabled by default but is a utomatically disabled two minutes after the product is started, or as soon as an IP address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional two m inutes.
To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.
Pinging the product is still possible when the service is disabled.
Assign IP Address using ARP/Ping
The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.
1. Acquire a free static IP address on the same network segment as the computer.
2. Locate the serial number (S/N) on the product label.
3. Open a command prompt and enter the following commands:
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AXIS P1204 Network Camera
System Options
Linux/Unix syntax
arp -s <IP address> <serial number> temp ping -s 408 <IP address>
Linux/Unix example
arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 408 192.168.0.125
Windows syntax (this may require that you run the command prompt as an administrator)
arp -s <IP address> <serial number> ping -l 408 -t <IP address>
Windows example (this may require that you run the command prompt as an administrator)
arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125
4. Check that the network cable is connected to the Axis product and then restart the product by disconnecting and reconnecting power.
5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar.
6. Open a browser and type http://<IP address> in the Location/Address eld.
For other methods of assigning the IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup
Note
• To open a command prompt in Windows, open the Start menu and type cmd in the Run/Search eld.
• To use the ARP comm and in Windows 7/Windows Vista, right-click the command prompt icon and select Run as administrator.
• To open a command prompt in Mac OS X, open the Terminal utility from Application > Utilities.
AXIS Video Hosting System (AVHS)
AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to nd a local AVHS Service Provider go to www.axis.com/hosting
AVHS is enabled by default. The settings are congured under System Options > Network > TCP IP > Basic.
One-click enabled - Press the product’s control button (see Hardware Overview on page 4 ) to connect to an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.
Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.
AXIS Internet Dynamic DNS Service
AXIS Internet Dynamic DNS Service assigns a host name f or easy access to the product. For more information, see www.axiscam.net
To register the Axis product with AXIS Internet Dynamic DNS Se rvice, go to System Options > Network > TCP/IP > Basic.Under Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.
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AXIS P1204 Network Camera
System Options
Advanced TCP/IP Settings
DNS Conguration
DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are congured under System Options > Network > TCP/IP > Advanced.
Select Obtain DNS server address v ia DHCP to use the DNS settings provided by the DHCP server.
To make manual settings, select Use the following DNS server address and specify the following:
Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rstpartofafullyqualified domain name, for example, myserver is the host name in the fully qualied domain name myserver.mycompany.com where mycompany.com is the domain name.
Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is optional and will be used if the primary is unavailable.
NTP Conguration
NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are congured under System Options > Network > TCP/IP > Advanced.
Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.
To make manual s ettings, select Use the following NTP server address and enter the host name or IP address of the NTP server.
Host Name Conguration
The Axis product can be accessed using a host name ins tead of an IP address. The host name is usually the same as the a ss igne d DNS name. The host name is congured under System Options > Network > TCP/IP > Advanced.
Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.
Select Use the host name to set the host name manually.
Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.
For more information, see the online help
Link-Local IPv4 Address
Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplie d IP address at the same time.
This function can be disabled under System Options > Network > TCP/IP > Advanced.
HTTP
The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used.
.
HTTPS
The HTTPS p ort used by the Axis product can be changed under System Options > Network > TCP/IP > A dvanced . In addition to the default setting, which is 443, any port in the range 1024–65535 can be used.
To enable HTTPS, go to System Options > Security > HTTPS. For more information, see page 30.
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AXIS P1204 Network Camera
System Options
NAT traversal (port mapping) for IPv4
A network route r allows devices on a private n e t w o rk (LAN) to sha re a single connection to the Internet. This is done by forwarding network trafc from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-congured to stop attempts to access the private network (LAN) from the public network (Internet).
Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly congured, all HTTP trafc to an external HTTP port in the NAT router isforwardedtotheproduct.
NAT traversal is congured under System Options > Network > TCP/IP > Advanced.
Note
• For NAT traversal to work, this must be supported by the router. The router m u st also support UPnP
• The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home rewall” but the essential purp ose of the device is the same.
TM
.
Enable/Disable - When enabled, the Axis product attempts to congure port mapping in a NAT router on your network, using UPnP Note that UPnP
Use m anually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the eld. If no router is specied, the product automatically searches for NAT routers o n your network. If more than one router is found, the default router is selected.
Alternative HTTP port - Select this option to manually dene an external HTTP port. Enter the port number in the eld. If no port is entered here, a port number is automatically selected when NAT traversal is enabled.
Note
FTP
The FTP server running in the Axis product enables upload of new rmware, user applications, etc. The FTP server can be disabled under System Options > Network > TCP/IP > Advanced.
Note
RTSP
The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554.
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must be enabled in the product (see System Options > Network > UPnP).
• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful i f your NAT route r does not support UPnP and you need to manually congure port forwarding in the NAT router.
• If you attempt to manually enter a port that is already in use, another available port is automatically selected.
• When the port is selected au tomatically it is displayed in this eld. To change this, enter a new port number and click Save.
This FTP server has nothing to d o with the product’s ability to transfer images via FTP to other locations and servers.
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.
Note
H.264 video streams will not be available if the RTSP server is disabled.
SOCKS
SOCKS is a networking proxy protocol. The Axis product can be congured to use a SOCKS server to reach networks on the other side of a rewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a rewall, and notications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
SOCKS is congured under System Options > Network > SOCKS. For more information, see the online help
.
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AXIS P1204 Network Camera
System Options
QoS (Quality of Service)
QoS (Quality of Service) guarantees a certain level of a specied resource to selected trafc on a network. A QoS-aware network prioritizes network trafc and provides a greater network reliability by controlling the amount of bandwidth an application may use.
TheQoSsettingsareconfigured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the Axis product can mark the following types of trafc: live video, event/alarm trafc and management trafc.
SMTP (email)
To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email).
Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the elds pro vided . A From email address is also required. If the ma il server requires authentication, check Use authentication to log in to this server and enter the necessary information.
SNMP
The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of d evices and management s tation running SNMP. Community names are used to identify groups.
The Axis product can be congured to support SNMP on the System Options > Network > SNMP page.
Depending on the level of security required, select the version on SNMP to use.
SNMP v1/v2 provides the lowest level of security. The community name can be specied as a password for read or read/write access to all supported SNMP devices. The default password for the Read community is public and the default password for the Write community is write.
Note
If HTTPS is enabled, SNMP v1 and S NMP v2c s hould be disabled.
Traps for SNMP v1/v2 are used by the Axis product to send messages to a manag eme n t sy changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message.
The follow ing traps are available:
•Coldstart
•Warmstart
•Linkup
• Authentication failed
SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
To use SNMP v3, HTTPS must be enabled, see HTTPS on page 30. To e nable SNMP v3, check the box and provide the initial user password.
stem on important events and status
Note
The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Setting s on page 40.
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UPnP
The Axis product includes support for UPnPTM.UPnPTMis enabled by default and the p roduct is automatically detected by operating systems and clients that support this protocol.
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UPnP
can be disabled under System Options > Network > UPnPTM.
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AXIS P1204 Network Camera
System Options
RTP/H.264
The RTP port range and multicast settings are congured under System Options > Network > RTP.
The RTP port range denes the range of ports from which the video ports are automatically selected. For multicast streams, only certain IP addresses and port numbers should be used.
Select Always Multicast Video to start multicast streaming w ithout opening an RTSP session.
Bonjour
The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol.
Bonjour can be disabled under System Options > Network > Bonjour.
Storage
SD Card
NOTICE
To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.
The Axis product supports SD cards with the following le systems:
ext4 — recommended due to its resilience against data loss if the card is ejected or if there is a brupt power loss. To access data stored on the card from the Windows operating system, a third-party ext4 driver or application is required.
vFAT — most SD cards are pre-formatted with vFAT when purchased.
If required, the SD card can be re-formatted to the desired le system. To format the SD card:
1. Insert the SD card in the SD card slot.
2. Go to System Options > Storage and click SD Card.
3. Click Format and select the desired le system.
Note
During formatting any previous data store d on the disk will be lost.
Mounting is done automatically when the card is inserted or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
To unmount the SD card:
1. Go to System Options > Storage and click SD Card.
2. Click Unmount.
3. The card can now be re m ove d.
The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management.
If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card.
To avoid lling the card, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.
To stop writing to the card and protect recordings from being removed, s ele c t Lock under Recording Settings.
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AXIS P1204 Network Camera
System Options
Network Share
Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS ( Common Internet File System) and use them for storage of recordings.
To add a network share:
1. Go to System Options > Storage.
2. Click Network Share.
3. Enter the IP address, DNS or Bonjour name to the host server in the Host eld.
4. Enter the name of the share in the Share eld.
5. If required, select The share requires login and enter the user name and password.
6. Click Connect.
To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.
To avoid lling the share, it is recommended to remove recordings continuously. Under Recording Settings,selectRemove recordings older than and select the number of days or weeks.
To stop writing to the share and protect recordings fro m being removed, select Lock under Recording Settings.
Ports & Devices
I/O Ports
The Axis product provides one input port and one o utput port for connection of external devices. For information on how to connect external devices, see Connectors on page 4 .
The I/O ports are congured under System Options > Ports & Devices > I/O Ports. The ports can be given descriptive names and their
Normal states can be congured as Open circuit or Grounded
circuit.
Port Status
The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports.
Maintenance
The Axis product provides several maintenance functions. These are available under System Options > Maintenance.
Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.
Click Restore to reset most settings to the factory default values. The following settings are not affected:
• the boot protocol (DHCP or static)
• the static IP address
• the default router
• the subnet mask
•thesystemtime
• the IEEE 802.1X settings
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AXIS P1204 Network Camera
System Options
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can a lso be reset to factory default using the control button, see Reset to Factory Default Settings on page 40.
To identify the product or test the Status LED, click Flash LED under Identify and s pecify the duration in seconds, minutes or hours. This can be useful for identifying the product among othe r products installed in the s ame location.
For information about rmware upgrade, see Upgrading the Firmware on page 41.
Support
Support Overview
The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.
See also Troubleshooting on page 41.
System Overview
To get an overview of the Axis prod uct’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes rmware vers ion, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.
Logs & Reports
The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your quer y.
System Log - Provides information about system events.
Access Log - Lists all failed attempts to access the product. The Access Log c an als
product (see below).
Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included in the Server Report.
You can view or download the server report. Downloading the server report creates a .zip le that contains a complete server report text le in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s Live View that also shows the settings specied under Video Stream>Image>Image Appearance. The server report .zip le should always be included when contacting support.
Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support.
Connection List - Lists all clients that are currently accessing media streams.
Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.
The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Conguration. The Access Log can be congured t o list all connections to the product (select Critical, Warnings & Info). If required, a different log
an be used when sending emails.
level c
obeconfigured to list all connections to the
Advanced
Scripting
Scripting allows experienced u se rs to customize and use their own scripts.
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AXIS P1204 Network Camera
System Options
NOTICE
Improper use may cause unexpected behavior and loss of contact with the Axis product.
Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts.
To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup le before customizing the scripts. If a script causes problems, reset the product to its factory d efault settings, see page 40.
For more information, see www.axis.com/developer
File Upload
Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a le, go to System Options > Advanced > File Upload.
Uploaded les are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded le.
Plain Config
Plain Cong is for advanced users with experience of Axis product conguration. Most parameters can be set and modied from this page. Help is available from the standard help pages.
To open Plain Cong, go to System Options > Advanced > Plain Cong.
Reset to Factory Default Settings
This will reset all parameters, including the IP address, to the factory default settings :
1. Disconnect power from the product.
2. Press and hold the Control button and reconnect power (see Hardware Overview on page 4 ).
3. Keep the Control button pressed for about 15 seconds until the Status indicator ashes amber.
4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The product has been reset to the factory default settings. The default IP address is 192.168.0.90
5. Re-assign the IP address.
It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.
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AXIS P1204 Network Camera
Troubleshooting
Troubleshooting
Checking the Firmware
Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware ve rs ion. The latest version may contain a correction that xes your particular problem. The current rmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
Upgrading the Firmware
When you upgrade the product with the latest rmware from Axis website, the product receives the latest functiona lity available. Always read the upgrade instructions and release notes available with each new release, before upgrading the rmwa re.
To upgrade, follow these instructions:
1. Save the rmware le to your computer. The latest version of the rmware is available free of charge from Axis website at www.axis.com/techsup
2. Go to Setup > System Options > Maintenance in the products web pages.
3. Under Upgrade Server, click Browse and locate the le on your computer . Click Upgrade.
After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the upgrade has failed.
AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.
Note
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.
•Preconfigured and customized settings are saved when the firmware is upgraded the new rmware) although this is not guaranteed by Axis Communications AB.
(providing the features are available in
Emergency Recovery Procedure
If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing r ed Status indicator indicates a failed upgrade. To recover the product, f ollo w the steps below. The serial number is found on the product’s label.
1. In UNIX/Linux, type the following from the command line :
arp -s <IP address> <serial number> temp ping -s 408 <IP address>
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AXIS P1204 Network Camera
Troubleshooting
In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator):
arp -s <IP address> <serial number> ping -l 408 -t <IP address>
2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.
3. Open a bro wser and type in the product’s IP address. In the page that appears, use the Browse button to s elect the upgrade le to use. Then click Load to restart the upgrade process.
4. After the upgrade is complete ( 1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.
5. Reinstall the product, referring to the Installation Guide.
If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/
Symptoms, Possible Causes and Remedial Actions
Problems setting the IP address
When using ARP/Ping
The product is located on a different subnet
The IP address is being used by another device
Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. For instructions, see Assign IP Address using ARP/Ping on page 32.
If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets, you will not be able to set the IP address. Contact your network administrator to obtain an IP address.
Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window, type ping and the IP address of the product:
•Ifyoureceive:Reply from <IP address>: bytes=32; time=10... this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the product.
•Ifyoureceive:Request timed out, this means that the IP address is available for use with the Axis product. Check all cabling and reinstall the product.
Possible IP address conict with another device on the same subnet.
The product cannot be accessed from a browser
Cannot log in
The IP address has been changed by DHCP
Certicate error when using IEEE 802.1X
The static IP address in the Axis product is used before the DHCP server sets a dynam ic address. This means that if the same default static IP addressisalsousedbyanotherdevice,theremay be problem s accessing the product.
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type http or https in the browser’s address eld.
If the password for root is lost, the product must be reset to the factory default settings. See
Reset to F acto
IP addresses obtained fro m a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Ma nagement to located the product on the network.
tify the product using its model or serial number.
Iden
If required, a static IP addre ss can be assigned manually. For instru ctions, see the Ins talla tion and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup
For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP server. See Date & Time on page 31.
ry Default Settings on page 40.
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AXIS P1204 Network Camera
Troubleshooting
The product is accessible locally but not e xternally
Router conguration To congure your router to allow incoming data trafc to the Axis product, enable the NAT-traversal
feature which will attempt to automatically congure the router to allow access to the Axis product, see NAT traversal (port mapping) for IPv4 on page 35. The router must support UPnP
Firewall protection
Default routers required
Problems with the H.264 format
No H.264 displayed in the client
No multicast H.264 displayed in the client
Multicast H.264 only accessible by local clients
Poor rendering of H.264 images
Check the Internet rewall with your network administrator.
Check if you need to congure the router settings.
Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). See AXIS Media Control (AMC) on page 11.
In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.
Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.
Check with your network administrator that the multicast addresses used by the Axis product arevalidforyournetwork.
Check with your network administrator to see if there is a rewall preventing viewing.
Check if your router supports multicasting, or if the router settings between the client and the product need to be congured. The TTL (Time To Live) value may need to be increased.
Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.
If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering from the Video tab in the AMC Control Panel.
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.
Ensure that your graphics card is using the latest driver. The latest drivers can usually be downloaded from the manufacturer’s website.
Color saturation is different in H.264 and Motion JPEG
Lower frame rate than expected
Why do I not get maximum
rames per second?
f
Image degeneration
Status and Network indicator LEDs are ashing red rapidly
Hardware failure
Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more information.
Reduce the number of applications running on the client computer.
Limit the number of simultaneous viewers.
Check with the network administrator that there is enough bandwidth available.
Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames.
Lower the image resolution.
See Performance Considerations on page 46.
The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specications on page 45.
Decrease the GOV length. G o to Video > Video Stream and select the H.264 tab to modify the GOV length.
Contact your Axis reseller.
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AXIS P1204 Network Camera
Troubleshooting
Status indicator LED is ashing red and the product is inaccessible
A rmware upgrade has been interrupted or the rmware has otherwise been damaged
No images displayed on web page
Problems with AXIS M edia Control (Internet Explorer only)
Installation of additional ActiveX component restricted or pro h ibited
Poor quality snapshot images
Screen incorrectly congured on your computer
See Emergency Recovery Procedure on page 41.
To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer.
Congure the Axis product to use a Java applet for updating video images in Internet Explorer. Go to Setup > Live View Cong and select Java applet under Default viewer.
Congure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256 colors will produce dithering artifacts in the image.
Overlay image is not displayed
Incorrect size or location of overlay image
Privacy mask is not displayed
Incorrect size or location of privacy mask
Browser freezes
Firefox can sometimes freeze on a slow computer
Problems uploading les
Limited space There is onl y limited space available for the upload of your own les. Delete existing les to free
Motion Detection triggers unexpectedly
Changes in luminance
Storage and disk management problems
Video cannot be recorded
SD card cannot be mounted Reformat the SD card and then click Mount.
The overlay image may have been positioned incorrectly or may be too large. See Overlay Image Settings in the online help for more inf ormation.
The privacy mask may have been positioned incorrectly or may be too large.
Lower the image resolution
up space.
Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity setting to avoid p roblems with luminance.
Check that the SD card is not write protected (that is, read only).
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AXIS P1204 Network Camera
Technical Specications
Technical Specications
Function/group
Camera
Video
Network
System
gration
Inte
Item
Model
Image sensor
Lens f=3.7 mm, F2.5, xed iris, xed focus
Light sensitivity 1.2 lux – 100000 lux, F2.5
Shutter time
Video compression
Resolutions
Frame rate H.264
Frame rate Motion JPEG
Video streaming
Image settings
Security Password protection, IP address ltering, HTTPS encryption*, IEEE 802.1X network access
Supported protocols
Application Programming Interface
Intelligent video
Triggers
Actions File upload via FTP, HTTP and email
Specications
AXIS P1204
Progressive scan RGB CMOS 1/4”
Horizontal angle of view: 57° Vertical an gle of view: 31° Diagonal angle of view: 68°
1/24500 s to 1/6 s
H.264 (MPEG-4 Part 10/AVC, Baseline prole) Motion JPEG
1280x720 to 320x180
Up to 25/30 fps (50/60 Hz) in all resolutions
Up to 25/30 fps (50/60 Hz) in all resolutions
Multiple, individually congurable streams in H.264 and Motion JPEG Controllable frame rate and bandwidth VBR/CBR H.264
Compression, color, brightness, sharpness, contrast, white balance, exposure control, exposure zones, backlight compensation, ne tuning of behavior at low light Rotation: 0°, 90°, 180°, 270° Mirroring of images Text and image overlay Privacy mask AXIS Corridor Format
control*, digest authenticati *This product includes software de veloped by the Open SSL Project for use in the Open SSL Toolkit (www.openssl.org)
IPv4/v6, HTTP, HTTPS* UPnP,SNMPv1/v2c/v3(MIB-II),DNS,DynDNS,NTP,RTSP,RTP,TCP,UDP,IGMP,RTCP, ICMP, DHCP, ARP, SOCKS *This product SSL Toolkit (www.openssl.org)
Open API for software integration, including VAPIX® and AXIS Camera Application
form from Axis Communications; specications available at www.axis.com
Plat Includes the ONVIF specication available at www.onvif.org Support for AXIS Video Hosting System (AVHS) with One-Click Camera Connection
Video motion detection, active tampering alarm, S upport for AXIS Camera Application Platform enabling installation of additional applications
Intelligent video, digital I/O, manual trigger, network lost, storage status, system initializing
Notication via email, HTTP and TCP Video recording to edge storage Pre- and post-alarm video buffering
includes software develo ped by the Open SSL Project for use in the Open
on, user access log
, SSL/TLS*, QoS Layer 3 DiffServ, FTP, CIFS/SMB, SMTP, Bonjour,
exposure value,
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AXIS P1204 Network Camera
Technical Specications
Function/group
General
Item
Video access from web browser
Management and maintenance
Installation aids Pixel counter
Casing
Memory 256 MB RAM , 128 MB Flash
Power
Connectors
Edge storage
Operating conditions
Approvals
Dimensions (HxWxD)
Weight
Included accessories
Video management software (sold separately)
Optional accessories
Specications
External output activation Status LED
Camera live view Video recording to le (ASF) Customizable HTML pages Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003 DirectX 9c or higher For other operating systems and browsers, see www.axis.com/techsup
AXIS Camera Management tool on CD and web-based conguration Firmware upgrades over HTTP or FTP, rmware available on www.axis.com
Main unit: polycarbonate casing Sensor unit: metal casing (aluminum)
8-28 V DC max 4.7 W Power over Ethernet (PoE) IEEE 802.3af Class 2, max. 6.4 W
RJ-45 for 10BASE-T/100BASE-TX PoE RJ-12 for sensor unit Terminal blocks for power, 1 alarm input and 1 output
Micro SD/SDHC memory card slot (card not included) Support for recording to network share (Network Attached Storage or le server).
Temperature: –20 ºC to 50 ºC (–4 ºF to 122 ºF) Humidity 10–85% RH (non-condensing)
EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1, EN 55024, FCC Part 15 Subpart B Class B, ICES-003 Class B, VCCI Class B, C-tick AS/NZS CI EN/IEC 60950-1, IEC 60068-2-6 (Vibration) class 4M4, IEC 60068-2-27 (shock) Class 4M3, IEC 60068-2-1. IEC 60068-2-2, 60068-2-78 Class 3K3, IEC 60529: IP20
Main unit: 31 x 76 x 103 mm (1.1” x 3.0” x 4.1”) Sensor unit: 27 x 20 x 22 mm (1.1” x 0.8” x 0.9”)
Main unit: 109 g (0.24 lb.) Sensor unit: 222 g (0.49 lb.)
Mounting kit, Installation Guide, Axis Warranty Document, AVHS Authentication key, Installation and Management Software CD, Windows decoder 1-user license
AXIS Camera S cameras See www.axis.com/products/video/software/ for more software applications via partners
AXIS T8412 Installation Display Axis PoE Midsp ans AXIS Camera Station and video management software from Axis’ Application Development Partners For more software information, see www.axis.com/products/video/software/
tation — Video management software for viewing and recording up to 50
SPR 22, KCC Class B,
Performance Considerations
When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
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AXIS P1204 Network Camera
Technical Specications
The following factors are among the most important to consider:
• High image resolution and/or lower compression levels result in images containing more data. Bandwidth affected.
• Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.
• Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.
• Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected.
• Heavy usage of event settings affect the product’s CPU load. Frame rate affected.
• Heavy network utilization due to poor infrastructure. Bandwidth affected.
• Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
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User Manual Ver. M2.2 AXIS P1204 N © Axis Communications AB, 2012
etwork Camera Date: August 2012
Part No. 47
873
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