Axis Communications 0520-044, 0520-004 User manual

USER MANUAL

AXIS M1014 Network Camera

About this document

This manual is intended for administrators and users of AXIS M1014 Network Camera, and is applicable to ﬁrmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneﬁcial, for developing shell scripts and applications. Laterversionsofthisdocumentwill be posted t o t he Axis website, as required. See also the product’s online help, available via the web-based interface.

Liability

Every care has been taken in the preparation of this manual. Please inform your local Axis ofﬁce of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and ﬁtness for a particular purpose. Axis Communications AB shall not be liable nor responsib le for incidental or consequential damages in connection w ith the furnishing, performance or use of this material. This product is only to be used for its intended purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may includ e one or more of the p atents listed at http://www.axis.com/patent .htm and one or more additional patents or pending pa tent application s in the US and other countries.

This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc.,underthetermsofApplePublicSourceLicense2.0(see http://www.opensource.apple.com/apsl). The source code is available from http ://developer.apple.com/darwin/projects/bonjour/

Equipment M odiﬁcations

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modiﬁcations will invalidate all applicable regulatory certiﬁcations and approvals.

Trademark Acknowledgments

Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microso Mozilla, Real, SMPTE, QuickTime , UNIX, Windows, Windows Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registe trademarks of Oracle and/or its afﬁliates. UPnP mark of the UPnP

Implementers Corporation.

is a certiﬁcation

ft,

red

Electromagnetic Compatibility (EMC)

This equipment has been designed and t ested to fulﬁll applicable standards for:

• Radio frequency emission when installed according to the

instructions and u sed in its intended environment.

• Immunity to electrical and electromagnetic phenomena when

installed according to the instructions and used in its intended environment.

USA

This equipm ent has been tested using a shielded network cable (STP) and found to comply with the limits for a Class B digi tal device, pursuant to part 15 of the FCC Rules. These lim its are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connecte d.

• Consult the dealer or an experienced radio/TV technician for help.

Canada

This Class B digital apparatus complies with Cana dian ICES-003.

Europe

This digital equipment fulﬁlls the requirem ents for RF emission

according to the Class B limit of EN 55022. This product fulﬁlls the requirements for immunity according

to EN 61000-6-1 residential, commercial and light-industrial environments.

This product fulﬁlls the requirements for immunity according to EN 61000-6-2 industrial environments.

This product fulﬁlls the requirements for immunity according to EN 55024 ofﬁce and commercial environments.

Australia/New Zealand

This digital equipment fulﬁlls the requirements for RF emission according to the Class B limit of AS/NZS CISPR 22.

Korea

이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에서 사 용하는 것을 목적으로 하며, 모든 지역에서 사용할 수 있습니다.

Japan

この装置は、クラスB 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをして下さい。

Safety

This product complies w ith EN/IEC 60950-1, Safety of Information Technology Equipment.

The powe r supply used with this product shall fulﬁll the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to EN/IEC/UL 60950-1.

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through t he appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

• download use

• ﬁnd answers to resolved problems in the FAQ database. Search

by product, category, or phrase

• report pr

support area

• chat with Axis support staff (selected countries only)

t Axis Support at www.axis.c om/techsup/

• visi

arn More!

Visit Axis learning center www.axis.com/academy for useful trainings, webinars, tutorials and guides.

r documentation and software updates

oblems to Axis support staff by logging in to your private

AXIS M1014 Network Camera

Table of Contents

HardwareOverview .......................................... 4

Connectors .................................................... 4

LEDIndicators .................................................. 5

AccessingtheProduct ....................................... 6

AccessfromaBrowser ........................................... 6

AccessfromtheInternet .......................................... 7

SettheRootPassword ........................................... 7

TheLiveViewPage .............................................. 8

MediaStreams ............................................. 10

HowtoStreamH.264 ............................................ 10

MJPEG ........................................................ 10

AXISMediaControl(AMC) ........................................ 10

AlternativeMethodsofAccessingtheVideoStream .................... 11

SettingUptheProduct ...................................... 13

BasicSetup .................................................... 13

Video ..................................................... 14

VideoStream ................................................... 14

Stream Proﬁles ................................................. 15

CameraSettings ................................................ 16

ViewArea ..................................................... 16

Overlay ........................................................ 17

PrivacyMask ................................................... 18

Live View Conﬁg ............................................ 19

PTZ (Pan Tilt Zoom) ......................................... 21

PresetPositions ................................................. 21

GuardTour ..................................................... 21

Advanced ...................................................... 22

ControlQueue .................................................. 22

Detectors .................................................. 23

CameraTampering .............................................. 23

MotionDetection ............................................... 23

Events .................................................... 26

SettingUpanActionRule ........................................ 27

Recipients ..................................................... 27

Schedules ...................................................... 28

Recurrences .................................................... 28

Recordings ................................................. 29

RecordingList .................................................. 29

ContinuousRecording ............................................ 29

SystemOptions ............................................. 31

Security ....................................................... 31

Date&Time .................................................... 33

Network ....................................................... 33

Storage ....................................................... 38

Maintenance ................................................... 39

Support ....................................................... 39

Advanced ...................................................... 40

ResettoFactoryDefaultSettings ................................... 40

Troubleshooting ............................................ 42

CheckingtheFirmware ........................................... 42

UpgradingtheFirmware .......................................... 42

EmergencyRecoveryProcedure .................................... 42

Symptoms,PossibleCausesandRemedialActions ..................... 43

Technical Speciﬁcations ...................................... 46

PerformanceConsiderations ....................................... 48

AXIS M1014 Network Camera

Hardware Overview

1 2 3

4 5 6

8 9

10 11

Status LED indicator

Focus ring

Lens

Network connector (RJ-45)

Power connector

Lock ring

Control button

SD card slot (microSDHC)

Power LED indicator

Network LED indicator

LED indicator (not used)

Part number (P/N) & Serial number (S/N)

The Axis product is equipped with a lens with manual focus. It is delivered with the lens prefocused and manual focusing is usually not required.

Note

Only change the focus if required, for example if the image is blurry.

Connectors

For technical speciﬁcations, see

Network connector - RJ-45 Ethernet connector.

NOTICE

Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required. Any network cab les that are routed in outdoor environments or similar

ll be shielded (STP) and intended for their speciﬁc use. M ake sure that the network switch is properly grounded. See

sha

Electromagnetic Com patibility (EMC)

page 46

for regulatory requirements.

AXIS M1014 Network Camera

Hardware Overview

SD card slot - A standard or high-capacity microSD card (not included) can be used for local recording with removable storage.

NOTICE

To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System

Options > Storage > SD Card and click Unmount.

Control button - The control button is used for:

page 34

• ConnectingtoanAXISVideoHostingSystemservice.See 1 second until the Status LED ﬂashes green.

. To connect, press and hold the button for about

• ConnectingtoAXISInternetDynamicDNSService. See about 3 seconds.

• R esetting the product to factory default settings. See

Power connector - Mini DC connector

page 34

page 40

. To connect, press and hold the button for

LED Indicators

LED

Network

Status

Power

Note

Color

Green

Amber

Unlit No network connection.

Green Steady green for normal operation.

Amber

Red

Green

Amber

• The Network LED can be conﬁgured to be unlit during normal operation. To conﬁgure, go to Setup > System Options > Ports & Devices > LED. See the online he lp for more information.

• The Status LED can be conﬁgured to be unlit during normal operation. To conﬁgure, go to Setup > System Options > Ports & Devices > LED. See the online he lp for more information.

• The Status LED can be conﬁgured to ﬂas h while an event is active.

• The Status LED can be

Indication

Steady for connection to a 100 MBit/s network. Flashes for network activity.

Steady for connection to a 10 MBit/s network. Flashes for network activity.

Steady during startup and when restoring settings.

Slow ﬂash for failed upgrade.

Normal operation.

Flashes green/amber during ﬁrmware upgrade.

conﬁgured to ﬂash for identifying the unit. Go to Setup > System Options > Maintenance .

AXIS M1014 Network Camera

Accessing the Product

To install the Axis product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended bro wsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

The Axis product includes one (1) H.264 decoder license for viewing vide o streams. The license is automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.

Note

• QuickTime

• If your computer restricts the use of additional software components, the product can be conﬁgured to use a Java applet for viewing Motion JPEG.

is also supported for viewing H.264 streams.

Access from a Browser

1. Start a browser (Internet Explorer, Firefox, Safari).

Technical Speciﬁcations, on page 46

.Toviewstreamingvideoin

2. Enter the IP address or host name o f the Axis product in the browser’s Location/Address ﬁeld. To access the product from a Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.

If you d o not know the IP address, use AXIS IP Utility to locate the product on the netw ork. For more information on how to discover and assign an IP address, refer to the Installation Guide.

3. Enter your user name and password. If this is the ﬁrst time the product is acce ssed, the root password must ﬁrst be conﬁgured; for instructions see

4. The product’s Live View page appears in your browser.

Note

Set the Root Password, on page 7

atured here may differ from those displayed in

AXIS M1014 Network Camera

Accessing the Product

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the p roduct from the Internet you must conﬁgure your network router to allow incoming data trafﬁc to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically conﬁgure the router to allow access to the product. This is enabled from Setup > System Options >

Network > TCP/IP Advanced.

For more information, please see www.axiscam.net For Technical notes on this and other t opics, visit the Axis Support web at www.axis.com/techsup

NAT traversal (port m apping) for IPv4, on page 35

. See also AXIS Internet Dynamic DNS Service at

Set the Root Password

To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Conﬁgure Root Password dialog, which appears when the product is accessed for the ﬁrst time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certiﬁcate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafﬁc between web browsers and servers. The HTTPS certiﬁcate ensures encrypted exchange of information.

To set the password via a standard HTTP connection, enter it directly in the ﬁrst dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Create self-signed certiﬁcate.

2. Provide the requested information and click OK.Thecertiﬁcate is created and the password can now be set securely. All trafﬁc to and from the product is encrypted from this point on.

3. Enter a password and then re-enter to conﬁrm the spelling. Click OK. The password has now been conﬁgured.

Note

• The default administrator user name root is permanent and cannot be deleted.

• If the password for root is lost, the product must be reset to the factory default settings. See

Settings, on page 40

Reset to F a cto ry Default

Set Power Line Frequency

Power line frequency is set the ﬁrst time the Axis product is accessed and can only be changed from Plain Conﬁg(see or by resetting the product to factory default.

page 40

)

AXIS M1014 Network Camera

Accessing the Product

Select the power line frequency (50 Hz or 60 Hz) used at the location of t he Axis product. Selecting the wrong frequency may cause image ﬂickeriftheproductisusedinﬂuorescent light environments.

When using 50 Hz, the maximum frame rate is limited to 25 fps.

Note

Power line frequency is different in different geographic regions. In the Americas, 60 Hz is usually used; mos t other parts of the world use 50 Hz. Local variations may apply, always check with the local authorities.

The Live View Page

The controls and layout of the Live View page may have been customized to meet speciﬁc installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page. The following provides an overview of each available control.

Controls on the Live View Page

Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG.

The Stream Proﬁle drop-down list allows yo u to select a customized or pre-programmed stream proﬁle. Stream proﬁles are conﬁgured under Video > Stream Proﬁles.See

The Manual Trigger button is used to trigger an action rule from the Live View page; see button from Live View Conﬁg > Action Buttons.

Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer to Enable this button from Live View Conﬁg > Action Buttons.

Manual Trigger

The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and conﬁguration.

To conﬁgure the m anual trigger:

1. Go to Setup > Events.

2. Click Add to add a new action rule.

3. From the Trigger drop-down list, select Input Signal.

4. From the second drop -down list, select Manual Trigger.

Stream Proﬁles, on page 15

page 8

. Enable this

olbar is not available.

5. Select the desired action and conﬁgure the other settings as required.

For more information about action rules, see

To show the manual trigger buttons in the Live V iew page:

1. Go to Setup > Live View Layout.

2. Under Action Buttons,selectShow manual trigger button.

Events, on page 26

AXIS M1014 Network Camera

Accessing the Product

AXIS Media Control viewer toolbar

The AXIS Media Control viewer toolbar is availab le in Internet Explorer only. See information. The toolbar displays the following buttons:

The Play button connects to the Axis product and starts playing a media stream.

The Stop button stops the media stream.

The Snapshot button takes a snapshot of the video image. The location where the image is saved can be speciﬁed in the AMC Control Panel.

Click the View Full Screen button and the video image will ﬁll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.

The Record button is used to record the current video stream. The location where the reco rding is saved can be speciﬁed in the AMC Control Panel.

AXIS Media Control (AMC), on page 10

for more

PTZ Controls

The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for speciﬁed users under System Options > Security > Users.

Note

These controls are available if digital PTZ is enabled in the selected view area, see

Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer.

View Area, on page 16

Click the Center mode button and click in the image to center the camera view on that p ositio n. The center mode button could also be used to zoom in on a speciﬁc a rea. Click in the image and drag to draw a rectangle surrounding theareatobemagniﬁed. To zoom out, rotate the mouse wheel.

Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-deﬁned buttons can also appear in the Control panel. See

Select a PTZ preset position to steer the camera view to the saved position. See

on page 21

Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.

Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.

The PTZ controls can be disabled under PTZ > Advanced > Controls,see

Controls, on page 22

Preset Positions,

AXIS M1014 Network Camera

Media S treams

Media Streams

The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proﬁles. Other applications and clients can access video streams directly, without going via the Live View page.

How to Stream H.264

The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.

Deciding which combination of protocols and methods to use depends on your viewing requirements, a nd on the properties of your network. The available options in AXIS Media Control are:

Unicast RTP

RTP over RTSP

RTP over RTSP over HTTP

Multicast RTP

AXIS Media Control negotiates with the A xis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit speciﬁc requirements.

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed copies of the client is prohibited. To

This unicast method (RTP over UDP) is used for live unicast video, especially w h en it is important to always have an up-to-date video stream, even if some images are dropped.

This unicast method (RTP tunneled over RTSP) is useful as it is relatively simple to conﬁgure ﬁrewallstoallowRTSPtrafﬁc.

This unicast method can be used to traverse ﬁrewalls. Firewalls are commonly conﬁgured to allow the HTTP protocol, thus allowing RTP to be tunneled.

This method (RTP over UDP) should be used for live multicast video. The video stream is always up-to-date, even if some images are dropped. Multicasting provides the most efﬁcient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network router unless the router is conﬁgured to allow this. It is not possible to multicast over the Internet, for example. Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections.

purchase additional licenses, contact your Axis reseller.

Unicasting is used for video-on-demand transmission so that there is n o video trafﬁc on the network until a client connects and requests the stream. Note that there are a maximum of 20 simultaneous unicast connections.

MJPEG

This format uses standard JPEG still images fo r the video stream. These images are then displayedandupdatedataratesufﬁcient to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows.

AXIS Media Control (AMC)

AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Ax is product.

AXIS M1014 Network Camera

Media S treams

TheAMCControlPanelcanbeusedtoconﬁgure various video settings. Please see the AXIS Media Control User’s Manual for more information.

The AMC Control Panel is automatically installed on ﬁrst use, after which it can be conﬁgured. Open the AMC Control Panel from:

• W indows Control Panel (from the Start menu)

• Alternatively, right-click the video image in Internet Explorer and click Settings.

Alternative Methods of Accessing the Video Stream

You can also access video and images from the Axis product in the following ways:

• Motion JPEG server push (if supported by the client, Firefox, for example) . This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.

• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

AXIS M1014 Network Camera

Media S treams

Note

• <ip>= IP addess

• The Axis product supports QuickTime 6.5.1 and later.

• QuickTime adds latency to the video stream.

• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

AXIS M1014 Network Camera

Setting Up the Product

The Axis product can be conﬁgured by use rs with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.

• Administrators have unrestricted access to all settings.

• Operators have access to all settings except System Options

Axis Communications 0520-044, 0520-004 User manual

Specifications and Main Features

Frequently Asked Questions

User Manual