Axis Communications 0519-004 User manual

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USER MANUAL
AXIS M1013 Network Camera
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About this document
This manual is intended for administrators and users of AXIS M1013 Network Camera, and is applicable to rmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be benecial, for developing shell scripts and applications. Laterversionsofthisdocumentwill be posted t o t he Axis website, as required. See also the product’s online help, available via the web-based interface.
Liability
Every care has been taken in the preparation of this manual. Please inform your local Axis ofce of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and tness for a particular purpose. Axis Communications AB shall not be liable nor responsib le for incidental or consequential damages in connection w ith the furnishing, performance or use of this material. This product is only to be used for its intended purpose.
Intellectual Property Rights
Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may includ e one or more of the p atents listed at http://www.axis.com/patent .htm and one or more additional patents or pending pa tent application s in the US and other countries.
This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer, Inc.,underthetermsofApplePublicSourceLicense2.0(see http://www.opensource.apple.com/apsl). The source code is available from http ://developer.apple.com/darwin/projects/bonjour/
Equipment M odications
This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modications will invalidate all applicable regulatory certications and approvals.
Trademark Acknowledgments
Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microso Mozilla, Real, SMPTE, QuickTime , UNIX, Windows, Windows Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registe trademarks of Oracle and/or its afliates. UPnP mark of the UPnP
TM
Implementers Corporation.
TM
is a certication
ft,
red
Electromagnetic Compatibility (EMC)
This equipment has been designed and t ested to fulll applicable standards for:
Radio frequency emission when installed according to the
instructions and u sed in its intended environment.
Immunity to electrical and electromagnetic phenomena when
installed according to the instructions and used in its intended environment.
USA
This equipm ent has been tested using a shielded network cable (STP) and found to comply with the limits for a Class B digi tal device, pursuant to part 15 of the FCC Rules. These lim its are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connecte d.
Consult the dealer or an experienced radio/TV technician for help.
Canada
This Class B digital apparatus complies with Cana dian ICES-003.
Europe
This digital equipment fullls the requirem ents for RF emission
according to the Class B limit of EN 55022. This product fullls the requirements for immunity according
to EN 61000-6-1 residential, commercial and light-industrial environments.
This product fullls the requirements for immunity according to EN 61000-6-2 industrial environments.
This product fullls the requirements for immunity according to EN 55024 ofce and commercial environments.
Australia/New Zealand
This digital equipment fullls the requirements for RF emission according to the Class B limit of AS/NZS CISPR 22.
Korea
이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에서 사 용하는 것을 목적으로 하며, 모든 지역에서 사용할 수 있습니다.
Japan
この装置は、クラスB 情報技術装置です。この装置は、家庭 環境で使用することを目 的としていますが、この装置がラジ オやテレビジョン受信機に近接して使用されると、 受信障 害を引き起こすことがあります。 取扱説明書に従って正し い取り扱いをして下さい。
Safety
This product complies w ith EN/IEC 60950-1, Safety of Information Technology Equipment.
The powe r supply used with this product shall fulll the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to EN/IEC/UL 60950-1.
Support
Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through t he appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:
download use
find answers to resolved problems in the FAQ database. Search
by product, category, or phrase
report pr
support area
chat with Axis support staff (selected countries only)
t Axis Support at www.axis.c om/techsup/
visi
arn More!
Le
Visit Axis learning center www.axis.com/academy for useful trainings, webinars, tutorials and guides.
r documentation and software updates
oblems to Axis support staff by logging in to your private
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AXIS M1013 Network Camera
Table of Contents
HardwareOverview .......................................... 4
Connectors .................................................... 4
LEDIndicators .................................................. 5
AccessingtheProduct ....................................... 6
AccessfromaBrowser ........................................... 6
AccessfromtheInternet .......................................... 7
SettheRootPassword ........................................... 7
TheLiveViewPage .............................................. 8
MediaStreams ............................................. 11
HowtoStreamH.264 ............................................ 11
MJPEG ........................................................ 11
AXISMediaControl(AMC) ........................................ 11
AlternativeMethodsofAccessingtheVideoStream .................... 12
SettingUptheProduct ...................................... 14
BasicSetup .................................................... 14
Video ..................................................... 15
VideoStream ................................................... 15
Stream Proles ................................................. 16
CameraSettings ................................................ 17
ViewArea ..................................................... 17
Overlay ........................................................ 18
PrivacyMask ................................................... 19
Live View Cong ............................................ 20
PTZ (Pan Tilt Zoom) ......................................... 22
PresetPositions ................................................. 22
GuardTour ..................................................... 22
Advanced ...................................................... 23
ControlQueue .................................................. 23
Detectors .................................................. 24
CameraTampering .............................................. 24
MotionDetection ............................................... 24
Events .................................................... 27
SettingUpanActionRule ........................................ 28
Recipients ..................................................... 28
Schedules ...................................................... 29
Recurrences .................................................... 29
Recordings ................................................. 30
RecordingList .................................................. 30
ContinuousRecording ............................................ 30
SystemOptions ............................................. 32
Security ....................................................... 32
Date&Time .................................................... 34
Network ....................................................... 34
Storage ....................................................... 39
Maintenance ................................................... 40
Support ....................................................... 40
Advanced ...................................................... 41
ResettoFactoryDefaultSettings ................................... 41
Troubleshooting ............................................ 43
CheckingtheFirmware ........................................... 43
UpgradingtheFirmware .......................................... 43
EmergencyRecoveryProcedure .................................... 43
Symptoms,PossibleCausesandRemedialActions ..................... 44
Technical Specications ...................................... 47
PerformanceConsiderations ....................................... 49
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AXIS M1013 Network Camera
Hardware Overview
Hardware Overview
1 2 3
4 5 6
7
8 9
10 11
12
1
Status LED indicator
2
Focus ring
3
Lens
4
Network connector (RJ-45)
5
Power connector
6
Lock ring
7
Control button
8
SD card slot (microSDHC)
9
Power LED indicator
10
Network LED indicator
11
LED indicator (not used)
12
Part number (P/N) & Serial number (S/N)
The Axis product is equipped with a lens with manual focus. It is delivered with the lens prefocused and manual focusing is usually not required.
Note
Only change the focus if required, for example if the image is blurry.
Connectors
For technical specications, see
Network connector - RJ-45 Ethernet connector.
NOTICE
Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required. Any network cab les that are routed in outdoor environments or similar
ll be shielded (STP) and intended for their specic use. M ake sure that the network switch is properly grounded. See
sha
Electromagnetic Com patibility (EMC)
page 47
.
for regulatory requirements.
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AXIS M1013 Network Camera
Hardware Overview
SD card slot - A standard or high-capacity microSD card (not included) can be used for local recording with removable storage.
NOTICE
To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System
Options > Storage > SD Card and click Unmount.
Control button - The control button is used for:
page 35
• ConnectingtoanAXISVideoHostingSystemservice.See 1 second until the Status LED ashes green.
. To connect, press and hold the button for about
• ConnectingtoAXISInternetDynamicDNSService. See about 3 seconds.
• R esetting the product to factory default settings. See
Power connector - Mini DC connector
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page 41
. To connect, press and hold the button for
.
LED Indicators
LED
Network
Status
Power
Note
Color
Green
Amber
Unlit No network connection.
Green Steady green for normal operation.
Amber
Red
Green
Amber
• The Network LED can be congured to be unlit during normal operation. To congure, go to Setup > System Options > Ports & Devices > LED. See the online he lp for more information.
• The Status LED can be congured to be unlit during normal operation. To congure, go to Setup > System Options > Ports & Devices > LED. See the online he lp for more information.
• The Status LED can be congured to as h while an event is active.
• The Status LED can be
Indication
Steady for connection to a 100 MBit/s network. Flashes for network activity.
Steady for connection to a 10 MBit/s network. Flashes for network activity.
Steady during startup and when restoring settings.
Slow ash for failed upgrade.
Normal operation.
Flashes green/amber during rmware upgrade.
congured to ash for identifying the unit. Go to Setup > System Options > Maintenance .
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AXIS M1013 Network Camera
Accessing the Product
Accessing the Product
To install the Axis product, refer to the Installation Guide supplied with the product.
The product can be used with most operating systems and browsers. The recommended bro wsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
The Axis product includes one (1) H.264 decoder license for viewing vide o streams. The license is automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.
Note
• QuickTime
• If your computer restricts the use of additional software components, the product can be congured to use a Java applet for viewing Motion JPEG.
TM
is also supported for viewing H.264 streams.
Access from a Browser
1. Start a browser (Internet Explorer, Firefox, Safari).
Technical Specications, on page 47
.Toviewstreamingvideoin
2. Enter the IP address or host name o f the Axis product in the browser’s Location/Address eld. To access the product from a Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.
If you d o not know the IP address, use AXIS IP Utility to locate the product on the netw ork. For more information on how to discover and assign an IP address, refer to the Installation Guide.
3. Enter your user name and password. If this is the rst time the product is acce ssed, the root password must rst be congured; for instructions see
4. The product’s Live View page appears in your browser.
Note
The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently, some of the examples and functions fe your own Live Vie w page.
Set the Root Password, on page 7
.
atured here may differ from those displayed in
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AXIS M1013 Network Camera
Accessing the Product
Access from the Internet
Once connected, the Axis product is accessible on your local network (LAN). To access the p roduct from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NA will attempt to automatically congure the router to allow access to the product. This is enabled from Setup > System Options >
Network > TCP/IP Advanced.
For more information, please see www.axiscam.net For Technical notes on this and other topics
NAT traversal (port m apping) for IPv4, on page 36
, visit the Axis Support web at www.axis.com/techsup
. See also AXIS Internet Dynamic DNS Service at
T-traversal feature, which
Set the Root Password
To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Congure Root Password dialog, which appears when the product is accessed for the rst time.
To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certicate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafc between web browsers and servers. The HTTPS certicate ensures encrypted exchange of information.
To set the password via a standard HTTP connection, enter it directly in the rst dialog.
To set the password via an encrypted HTTPS connection, follow these steps:
1. Click Create self-signed certicate.
2. Provide the requested information and click OK.Thecertificate is created and the password can now be set securely. All trafc to and from the product is encrypted from this point on.
3. Enter a password and then re-enter to conrm the spelling. Click OK. The password has now been congured.
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AXIS M1013 Network Camera
Accessing the Product
Note
• The default administrator user name root is permanent and cannot be deleted.
• If the password for root is lost, the product must be reset to the factory default settings. See
Settings, on page 41
.
Reset to F a cto ry Default
Set Power Line Frequency
Power line frequency is set the rst time the Axis product is accessed and can only be changed from Plain Cong(see or by resetting the product to factory default.
Select the power line frequency (50 Hz or 60 Hz) used at the location of t he Axis product. Selecting the wrong frequency may cause image ickeriftheproductisusedinuorescent light environments.
When using 50 Hz, the maximum frame rate is limited to 25 fps.
Note
Power line frequency is different in different geographic regions. In the Americas, 60 Hz is usually used; mos t other parts of the world use 50 Hz. Local variations may apply, always check with the local authorities.
page 41
)
The Live View Page
The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently, so page. The following provides an overview of each available control.
me of the examples and functions featured here may differ from those displayed in your own Live View
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AXIS M1013 Network Camera
Accessing the Product
Controls on the Live View Page
The Stream Prole drop-down list allows yo u to select a customized or pre-programmed stream prole. Stream proles are congured under Video > Stream Proles.See
The Manual Trigger button is used to trigger an action rule from the Live View page; see button from Live View Cong > Action Buttons.
Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Cong > Action Buttons.
Manual Trigger
The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and conguration.
To congure the m anual trigger:
1. Go to Setup > Events.
2. Click Add to add a new action rule.
3. From the Trigger drop-down list, select Input Signal.
4. From the second drop -down list, select Manual Trigger.
Stream Proles, on page 16
.
page 9
. Enable this
5. Select the desired action and congure the other settings as required.
For more information about action rules, see
To show the manual trigger buttons in the Live V iew page:
1. Go to Setup > Live View Layout.
2. Under Action Buttons,selectShow manual tri
Events, on page 27
gger button.
.
AXIS Media Control viewer toolbar
The AXIS Media Control viewer toolbar is availab le in Internet Explorer only. See information. The toolbar displays the following buttons:
The Play button connects to the Axis product and starts playing a media stream.
The Stop button stops the media stream.
The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specied in the AMC Control Panel.
Click the View Full Screen button and the video image will ll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.
The Record button is used to record the current video stream. The location where the reco rding is saved can be specied in the AMC Control Panel.
AXIS Media Control (AMC), on page 11
for more
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AXIS M1013 Network Camera
Accessing the Product
PTZ Controls
The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specied users under System Options > Security > Users.
Note
These controls are available if digital PTZ is enabled in the selected view area, see
Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer.
Click the Center mode button and click in the image to center the camera view on that p ositio n. The center mode button could also be used to zoom in on a specic a rea. Click in the image and drag to draw a rectangle surrounding theareatobemagnified. To zoom out, rotate the mouse wheel.
Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-dened buttons can also appear in the Control panel. See
Select a PTZ preset position to steer the camera view to the saved position. See
on page 22
.
View Area, on page 17
Controls, on page 23
.
.
Preset Positions,
Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.
Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.
The PTZ controls can be disabled under PTZ > Advanced > Controls,see
ontrols, on page 23
C
.
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AXIS M1013 Network Camera
Media S treams
Media Streams
The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use.
The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. Other applications and clients can access video streams directly, without going via the Live View page.
How to Stream H.264
The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.
Deciding which combination of protocols and methods to use depends on your viewing requirements, a nd on the properties of your network. The available options in AXIS Media Control are:
Unicast RTP
RTP over RTSP
RTP over RTSP over HTTP
Multicast RTP
AXIS Media Control negotiates with the A xis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specic requirements.
Note
H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed copies of the client is prohibited. To
This unicast method (RTP over UDP) is used for live unicast video, especially w h en it is important to always have an up-to-date video stream, even if some images are dropped.
This unicast method (RTP tunneled over RTSP) is useful as it is relatively simple to congure rewallstoallowRTSPtraffic.
This unicast method can be used to traverse rewalls. Firewalls are commonly congured to allow the HTTP protocol, thus allowing RTP to be tunneled.
This method (RTP over UDP) should be used for live multicast video. The video stream is always up-to-date, even if some images are dropped. Multicasting provides the most efcient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network router unless the router is congured to allow this. It is not possible to multicast over the Internet, for example. Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections.
purchase additional licenses, contact your Axis reseller.
Unicasting is used for video-on-demand transmission so that there is n o video traffic on the network until a client connects and requests the stream. Note that there are a maximum of 20 simultaneous unicast connections.
MJPEG
This format uses standard JPEG still images fo r the video stream. These images are then displayedandupdatedataratesufficient to create a stream that shows constantly updated motion.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows.
AXIS Media Control (AMC)
AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Ax is product.
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AXIS M1013 Network Camera
Media S treams
TheAMCControlPanelcanbeusedtoconfigure various video settings. Please see the AXIS Media Control User’s Manual for more information.
The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from:
• W indows Control Panel (from the Start menu)
• Alternatively, right-click the video image in Internet Explorer and click Settings.
Alternative Methods of Accessing the Video Stream
You can also access video and images from the Axis product in the following ways:
Motion JPEG server push (if supported by the client, Firefox, for example) . This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.
Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:
- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp
- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp
- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
QuickTime
TM
. The following paths can be used:
- rtsp://<ip>/axis-media/media.amp
- rtsp://<ip>/axis-media/media.3gp
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AXIS M1013 Network Camera
Media S treams
Note
<ip>= IP addess
• The Axis product supports QuickTime 6.5.1 and later.
• QuickTime adds latency to the video stream.
• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
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AXIS M1013 Network Camera
Setting Up the Product
Setting Up the Product
The Axis product can be congured by use rs with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
Administrators have unrestricted access to all settings.
Operators have access to all settings except System Options
See also the online help
.
Basic Setup
Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:
1. Users. See
2. TCP/IP. See
3. Date & Time. See
4. Video Stream. See
The Basic Setup menu can be disabled from System Options > Security > Users.
page 32
page 34
.
.
page 34
page 15
.
.
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AXIS M1013 Network Camera
Video
Video
It is possible to congure the following video features in your Axis product:
• Video stream. See
•Streamprofiles. See
• Camera settings. See
•Viewarea.See
• Overlay image. See
•Privacymask.See
page 15
page 16
page 17
page 18
page 19
.
page 17
.
.
.
.
.
Video Stream
You can dene the following video stream settings from Video > Video Stream:
•Image.See
• H .264. See
page 16
page 16
.
.
Pixel Counter
The pixel counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a requirement that the image is a certain size, for example in face recog nition.
The pixel counter can be accessed from:
Video > Video Stream.UnderPreview,clickOpen and select the Show pixel counter option to enable the rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height elds and click Apply.
• The Live View page in Internet Explorer in Windows. Right-click in the image and select Pixel counter.Usethemouse to move and resize the rectangle.
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AXIS M1013 Network Camera
Video
Image
The default image setting s can be congured under Video> Video Stream. Select the Image tab.
The following settings are available:
Resolution. Select the default resolution.
Compression. The compression level affects the image quality, bandwidth and le size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger le sizes.
Rotate image. If required, the image can be rotated.
Mirror. If required, the image can be mirrored.
Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be limited.
Overlay s ettings.See
Click Save to apply the new settings.
Overlay, on page 18
.
H.264
H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames a nd P-frames. An I-frame is a complete image whereas P-frames only contain the differences from previous frames.
The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality.
ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up more bandwidth for increased activity in the image, and less for lower image activity. C B R allows you to set a xed Target bit rate that consumes a predictable amount of bandwidth. As the image activity, but in this case cannot, frame rate and image quality are affected negatively. To partly compensate for this, it is possible to prioritize either frame rate or image quality. Not setting a priority means that frame rate and image quality are equally affected. You must save your settings before they can take effect.
The current bit rate can be set to appear as text overlay. To do Settings and enter the modier #b in the el d.
this, select the Include text check box option under Overlay
bit rate would usually need toincreaseforincreased
MJPEG
Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to c ontrol the bandwidth and storage used by the provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage, the maximum frame siz
e should be set to an optimal value.
Motion JPEG video stream in these situations. Setting the frame size to the Default setting
Stream Proles
Astreamprofile is a set of pre-configured stream s ettings including resolution, compression, frame rate and overlay settings. Stream proles can be used:
• W hen setting up recording using action rules, see
• W hen setting up a continuous recording, see
• In the Live View page — select the stream prole from the Stream prole drop-down list.
Four pre-programmed stream proles are available for quick set up. Each pre-programmed prole has a descriptive name, indicating its purpose. If required, the pre-programmed stream proles can be modied and new customized stream proles can be created.
To create a new prole or modify an existing prole, go to Setup > Video > Stream Proles.
Events, on page 27
.
Continuous Recording, on page 30
16
.
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AXIS M1013 Network Camera
Video
To select a default stream prole for the Live View page, go to Setup > Live View Cong.
Camera Settings
The Video > Camera Settings page provides access to advanced image settings for the Axis product.
Image Appearance
Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image.
The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.
Increasing the Sharpness can increase bandwidth usage. A sharper imag e might increase image n oise especially in low light conditions. A lower setting reduces image noise, but the whole image will appear less sharp.
The Contrast changes the relative difference between light and dark. It can be adjusted using the slidebar.
White Balance
White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light
source from the drop-down list. For a description of each available setting, see the online help
.
Exposure Settings
Congure the exposure s ettings to suit the image q uality requirements in relatio n to lighting, frame rate and bandwidth considerations.
Exposure v alue - Click in the bar to ne-tune the exposure.
Enable Backlight compensation - Enable this option if a bright spot of light, for ex
the image to appear too dark.
Exposure priority - When Motion is prioritized, motion blur in the image is minimized. This can be useful for recognition of moving objects such as people and vehicles. However, prioritizing motion may cause an increase in im age noise, especially in low light situations. When Low noise is prioritized, image bandwidth is limited. However, prioritizing low noise may result in a very dark image, espe c ially in low light situations.
noise is minimized. The le size is reduced, which can be useful if storage space or
ample a light bulb, causes other areas in
View Area
A view area is a cropped par t of the full view. The view area is treated as a video source in Live View and has its own video stream and PTZ settings.
When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size. Setting the v requiring more bandwidth without adding image information.
To enable a view area, go to Video > Camera Settings and select Enable View Area.
To congure the v iew area:
1. Go to Video > View Area.
ideo stream resolution larger than the view area size implies digitally scaled up video after sensor capture,
2. Select an Aspect ratio and a Video stream resolution.
3. Use the mouse to move and resize the view area.
4. Select Enable PTZ to enable digital PTZ for the view area.
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AXIS M1013 Network Camera
Video
5. Click Save to save the settings.
Note
The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specicpartofthe full view.
Overlay
Overlays are used to provide extra information, for example for forensic video analysis or during product ins t allation and conguration. Overlays are superimposed over the video stream.
An overlay text can display the current date and time, or a text string. When using a text string, modiers can be used to display information such as the current bit ra te or the current frame rate. For information about available modiers, see
Date/Time Formats
To enable overlays:
1. Go to Video > Video Stream and select the Image tab.
2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must rst be uploaded to the Axis product, see
in the online help .
Overlay Image
.
File Naming &
3. To include date and time, select Include date and Include time.
4. To include a text string, select Include text and enter the text in the eld. Modiers can be used, see
Date/Time Formats
5. Select the text color, the text background color and the position of the overlay.
6. Click Save.
Tomodifythedateandtimeformat,gotoSystem Options > Date & Time.See
in the online help .
Date & Time, on page 34
File Naming &
.
Overlay Image
An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide extra information or to mask a part of the image.
Since it is static, the position and size of an overlay image will remain the same regardless of resolution and digital Pan/Tilt movements. To set up a dynamic mask, which will always mask a specied part of the monitored area, see
To use an overlay image, the image must rst be uploaded to the Axis product:
1. Go to Video > Overlay Image.
2. Click Browse andbrowsetothele.
3. Click Upload.
4. Select the image to use from the Use overlay image list.
5. Click Save.
Privacy Mask
.
To display the overlay image:
1. Go to Video > Video Stream and select the Image tab.
2. Under Overlay Settings,selectInclude overlay image at the coordinates and enter the X and Y coordinates.
3. Click Save.
For information about supported image formats, see the online help
.
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AXIS M1013 Network Camera
Video
Privacy Mask
A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API).
The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently congured in the Axis product and indicates if they are enabled.
You can add a new mask, re-size the mask with the mouse,chooseacolorforthemask,andgivethemaskaname.
For more information, see the online help
Important
Adding many privacy masks may affect the product’s performance.
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AXIS M1013 Network Camera
Live View Config
Live View Config
You can customize the Live View page and alter it to suit your requirements. It is possible to dene the fo llowing features of theLiveViewpage.
•StreamProfile. See
• Default Viewer for Browser. See
• V iewer Settings. See
• Actio n Buttons. These are the buttons described in
•UserDefined Links. See
page 16
page 21
page 21
.
.
page 20
.
.
Controls on the Live View Page, on page 9
.
Default Viewer for Browsers
From Live View Cong > Default Viewer select the default method for viewing video images in your browser. The product attempts to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and selects the best avai
lable combination.
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AXIS M1013 Network Camera
Live View Config
Browser Viewer Description
Windows Internet Explorer
Other browsers
For more information, please see the online help .
AMC
QuickTime
Java applet
Still image Displays still images only. Click the Refresh button in your browser to view a
Server Push
QuickTime
Java applet
Still image Displays still images only. Click the Refresh button in your browser to view a
Recommended viewer in Internet Explorer (H.264/Motion JPEG).
H.264.
A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client:
• JVM (J2SE) 1.4.2 or higher.
• JRE (J2SE) 5.0 or higher.
new image.
Recommended viewer for other browsers (Motion JPEG).
H.264.
A slower imaging alternative to Server Push (Motion JPEG only).
new image.
Viewer Settings
To congure options for the viewer, go to Live View Cong > Viewer Settings.
•SelectShow viewer toolbar to display the AXIS Media Control (AM C) or the QuickTime viewer toolbar under the video image in your browser.
H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can b e purchased from your Axis reseller.
•SelectShow crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode.
•SelectUse PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel.
•SelectEnable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specied in the AMC Control Panel. See
(AMC), on page 11
.
AXIS Media Control
User Dened Links
To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page. Custom links dened as cgi links will run the script in the background, in a hidden frame. Dening the link as a web link will open the link in a new window.
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AXIS M1013 Network Camera
PTZ (Pan Tilt Zoom)
PTZ (Pan Tilt Zoom)
The PTZ menu is available if digital PTZ (pan, tilt and zoo m) is enabled in the selected view area. For more information on view areas, see
View Area, on page 17
Preset Positi ons
A preset position is a predened view that can be used to quickly steer the camera to a specic location. Preset positions can be accessed in several ways:
• By selecting the preset from the Preset positions drop-down list in the Live View Page.
.
• W hen setting up action rules. See
• W hen setting up Guard Tour. See
To add a preset position:
1. Go to PTZ > Preset Positions.
2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.
3. Enter a descriptive name in the Current position eld.
The product can be congured to return to the Home position when the PTZ functionality has been inactive for a specied length of time. Enter the length of time in the eld and click Save. Set the time to zero to prevent the product from automatically returning to the Home position.
To include the preset position name in the overlay text, go to Video,selectInclude overlay text and enter the modier #P in the eld.
For more information about modiers, see
page 27
.
page 22
.
File Naming & Date/Time Forma
in the online help .
ts
d Tour
Guar
A guard tour displays the video stream from dif ferent preset positions, one-by-one, in a predetermined order or at random and for congurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.
Toaddaguardtour:
1. Go to PTZ>GuardTourand click Add.
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AXIS M1013 Network Camera
PTZ (Pan Tilt Zoom)
2. Enter a descriptive name.
3. Specify the pause length between runs.
4. Select an available preset position and click Apply.
5. Specify the View Time in seconds or minutes.
6. Specify the View Order or select the Random view order option.
7. Click Save.
To modify or remove guard tours, go to PTZ>GuardTour, select the guard tour in the Guard Tour List and click Modify/Remove.
For more information see the online help
.
Advanced
Controls
Panel Shortcut Command Buttons can be congured to provide direct access to commands issued via the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page through the Ctrl panel button, see
page 10
.
Control Queue
The administrator can set up a queue for PTZ controllers from PTZ > Control Queue. Once set up, the PTZ Control Queue buttons appear in the Live View page offering one view e r exclusive control for a limited period of time. Other users will be p laced in queue.
A user who belongs to a group (see take control of the product. The order of priority is as follows:
1. Administrator — An administrator takes over PTZ control regardless of who is rst in queue. The administrator will be removed from the queue 60 seconds after the last PTZ control
2. Event — The Axis product can be conguredtogotoapr The event will immediately be placed rst in the queue except when an administrator is in control.
3. Operator — Same as administrator but with lower priority
4. Guard Tour — A guard tour (see operator, event or administrator. The guard tour will resume when higher priority groups leave the queue.
Users, on page 32
page 22
) has PTZ c ontrol for an indenite period of time. It may be overridden by an
) with a higher PTZ priority can go before other users in the queue and
command.
eset position when triggered by an alarm (see
Events, on page 2 7
).
5. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed on to the nex
Note
• The administrator can enable and disable PTZ controls for se lected users.
•Toid
t viewer in queue.
entify different users in the viewer group, cookies must be enabled on the client.
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AXIS M1013 Network Camera
Detectors
Detectors
Camera Tampering
Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.
To congure tampering:
1. Go to Detectors > Camera Tampering.
2. Set the Minimum duration, that is, the time that must e lapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image.
3. Select Alarm for dark images if an alarm should be generated if lights a re dimmed or turned off, or if the lens is sprayed, covered, or rendered severely out of focus.
4. Click Save.
To congure the product to send an alarm when tampering occurs:
1. Go to Events > Action Rules.
2. Click Add to set up a new action rule.
3. Enter a Name for the action rule.
4. Under Condition,selectDetectors from the Trigger list.
5. Select Tampering from the list of detectors.
6. Optionally, select a schedule and set additional conditions.
7. Select the action. To send an email, select Send Notication a
Note
The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state.
For more information on actions rules, see
Events, on page 27
.
nd select a Recipient from the list of dened recipie nts.
Motion Detection
Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.
Motion detection is congured by dening up to 10 Include and Exclude windows:
Include windows —define areas where motion should be detected
Exclude windows —define areas within an Include window that should be ignored (areas outside Include windows are automatically ignored).
For instructions, see
To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See
Detection Parameters, on page 25
Once motion detection windows are congured, the Axis product can be congured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see
Set Up Motion Detection Windows, on page 25
.
.
Motion
Setting Up an Action Rule, on page 28
24
.
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AXIS M1013 Network Camera
Detectors
Note
Using the motion detection feature may decrease the product’s overall performance.
Set Up Motion Detection Windows
To set up a motion de tection Include Window, follow these instructions:
1. Go to Detectors > Motion Detection.
2. Select the Congure Included Windows option and click New. Select the new window in the list of windows and enter adescriptivename.
3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired position) of the window.
4. Adjust the Object Size, History and Sensitivity prole sliders (see motion within an active window is indicated by red peaks in the Activity window.
5. Click Save.
To exclude parts of the include window, select the Con include window.
To delete an include or exclude window, select the window in the list of windows and click Del.
gure Excluded Windows and position the exclude window within the
Motion Detection Parameters
for details). Any detected
Motion Detection Parameters
The parameters controlling motion detection are described in the table below:
Parameter
Description
High level (100%)
Medium level (50%)
Object Size
Object size relative to window size.
Only very large objects trigger motion detection.
History
Object memory length.
An object that appears in the window detection for a long time before it is considered as non-mo
triggers motion
ving.
Sensitivity
Difference in luminance between background and object.
Ordinary colored objects on ordinary backgrounds trigger motion detection.
A large difference in luminance is required to trigge r motion detection.
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AXIS M1013 Network Camera
Detectors
Low level (0%)
Recommended values
Default values
Note
• To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size.
• To avoid triggering on small objects, select a high object size.
• If no objects should appear in the Include Window, select a high history level. This will cause motion detection to trigger as long as the object is present in the window.
• To only detect ashing light, sele ct a low sensitivity. In other cases high sensitivity is recommended.
Even very small objects trigger motion detection.
5–15% 60–90% 75–95%
15% 90% 90%
An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving.
Only very bright objects on a dark background trigger motion detection.
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AXIS M1013 Network Camera
Events
Events
The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule.
Available Action Rule triggers and conditions include:
Detectors
- Motion Detection — trigger the rule when motion is detected, see
- Tampering — trigger the rule when tampering is detected, see
Hardware
- Network — trigger the rule if network connection is lost or restored. This can for example be used to start
Input Signal
- Manual Trigger — trigger the rule using the Manual Trigger button in the Live View page, see
PTZ
- Moving — trigger the rule when the camera view moves due to a PTZ operation. This can for example be used
- Preset Reached —triggertherulewhenthecamerastopsatapresetposition. Thiscanbeforexamplebeused
Storage
- Available — trigger the rule when the storage device is u
- Full — trigger the rule when the storage device is full. Under normal operat ion, the oldest recordings will be
Motion Detection, on page 24
Camera Tampering, on page 24
recording to the SD card.
.
.
Controls on the
Live View Page, on page 9
and conguration.
as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation.
with the Send Images action to upload images from the preset position.
used to send maintenance notications.
overwritten to prevent the storage device from becoming full.
. This can for example be used to validate actions during product installation
nmounted or rem oved. This can for example be
- Locked —triggertheruleifthestoragedeviceislocked(writeprotected).
System
- System Initializing — trigger the rule when the product is being started. This can for example be used to send a noticati
Time
- R upload an image every 5 minutes.
- Use Schedule — trigger the rule according to the selected schedule, see
Available actions include:
PTZ Control
- Preset Position — go to a preset position.
- Guard Tour — start a guard tour, see
Record Video — record video to a selected storage.
on when the product restarts.
ecurrence — trigger the rule periodically, see
Recurrences, on page 29
Guard Tour, on page 22
27
. This can for example be used to
Schedules, on page 29
.
.
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AXIS M1013 Network Camera
Events
Send Images —sendimagestoarecipient.
Send Notications —sendanotification message to a recipient.
Status LED ash the LED indicator. This can for example be used to validate triggers such as motion detection during product installation and conguration.
Setting Up an Action Rule
An action rule denes the conditions that must be met for the product to perform an action, for example record video or send email notications. If multiple conditions are dened, all must be met to trigger the action.
The following example describes how to set up an action rule to record video to a network share if there is movement in the camera’s eld of view.
Set up mo tion detection and add a network share:
1. Go to Detectors > Motion Detection and congure a motion detection window, see
2. Go to System Options > Storage and set up the network share, see
Set up the action rule:
1. Go to Events > Action Rules and click Add.
2. Select Enable rule and enter a descriptive name for the rule.
3. Select Detectors from the Trigger drop-down list.
4. Select Motion Detection from the drop-do wn list. Select the motion detection window to use.
5. Optionally, select a Schedule and Additional conditions,seebelow.
6. Under Actions, select Record Video from the Type drop-down list.
7. Select a Stream prole and congure the Duration settings as described below.
8. Select Network Share from the Storage drop-down list.
To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least tim e can be set. Enter the time in hours, minutes and seconds, d uring which the trigger should be ignored before t he action rule can be activated again.
The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the recording time will be extended with another post-trigger time period.
For more information, see the online help
.
page 39
page 25
.
Recipients
Recipients receive media les and notication messages. The following recipi ents are available:
Recipient Use with action
Email
FTP
Send Images
Send Notication
Send Images
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AXIS M1013 Network Camera
Events
HTTP
Network Share Send Images
TCP Send Notication
Note
A network share can also be used as a storage device for recorded video. Go to System Options > Storage to congure a network share before setting up a continuous recordingoranactionruletorecordvideo. See for more information about storage devices.
To add a recipient:
1. Go to Events > Recipients and click Add.
2. Enter a descriptive name.
3. Select a recipient Type.
4. Enter the information needed for the recipient type.
5. Click Test to test the connection to the recipient.
6. Click OK.
Send Images
Send Notication
Storage, on page 39
Schedules
Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofce hours. Use one of the predened schedules or create a new schedule as described below.
To create a new schedule:
1. Go to Events > Schedules and click Add.
2. Enter a descriptive name and the information needed for a daily, weekly, monthl y or yearly schedule.
3. Click OK.
To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.
Recurrences
Recurrences are used to trigger Action Rules re peatedly, for example every 5 minutes or e v ery hour.
To set up a recurrence:
1. Go to Events > Recurrences and click Add.
2. Enter a descriptive name and recurrence pattern.
3. Click OK.
To use the recurrence in an Action Rule, rst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.
To modify or remove recurrences , select the recurrence in the Recurrences List and click Modify or Remove.
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AXIS M1013 Network Camera
Recordings
Recordings
TheAxisproductcanbeconfigured to record video continuously or according to an action rule:
• To start a continuous recording, see
• To set up action rules, see
• To access recordings, see
•Toconfigure camera controlled storage, see
page 28
Recording List, on page 30
page 30
.
.
.
Storage, on page 39
.
Recording List
Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the event that triggered the recording.
To play or download a recording, follow these steps:
1. Go to Recordings > List.
2. Use the lter to narrow the list of recordings. Enter the desired lter criteria and click Filter. Some lters may take a long time t o complete.
3. Select the recording.
4. Click Play to play the recording, or click Download to download the recording.
Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded le is a zip le containing a minimum of three les, of which the Matroska (mkv) les are the actual recordings. The recordings are time-stamped with the date and time they were downloaded (that is, not the date the
Note
To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software
recordings were made).
For detailed recording and video information, select a recording and click Properties.
To remove a recording, select the recording and click Remove.
Continuous Recording
The Axis product can be congured to continuously save video to a storage device. See about storage devices. To prevent the disk from becoming full, it is recommended to congu re the disk to automatically remove old recordings.
To start a continuous recording, follow these steps:
1. Go to Recordings > Continuous.
2. Select Enabled.
3. Select type of storage device f rom the Disk list.
4. Select a Stream prole to use for continuous recordings.
5. Click Save to save and start the recording.
30
Storage, on page 39
for more information
Page 31
AXIS M1013 Network Camera
Recordings
Note
If a new stream prole is selected while a recording is ongoing, the recording will be stopped and saved in the reco rding list and a new recording with the new stream prole will start. All pre vious continuous recordings will remain in the recording list until they a re removed manually or through automatic removal of old recordings.
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AXIS M1013 Network Camera
System Options
System Options
Security
Users
User access control is enabled by default and can be congured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow a nonymous viewer login, which means that anybody may access the Live View page.
The user list displays authorized users and user groups (access levels):
Viewer - Access to the Live View page
Operator - Access to the Live View page and to all settings except System Options
Administrator - Unrestricted access to all settings; can add, modify and remove other users.
Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there are viewing clients that do not support encryption, or if you upgraded the rmware and existing clients support encryption but need to log in again and be conguredtousethisfunctionality.
Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.
Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.
Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be made before using the Axis product.
ONVIF
ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, c onsultants, and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperablity between different vendor products, increased exibility, red
By creating a user you automaticall with the product. For more information see www.onvif.org
y enable ONVIF communication. Use the user name and password with all ONVIF communication
uced cost and future-proof systems.
IP Address Filter
IP address ltering is enabled on the System Options > Security > IP Address F ilter page. Once enabled, the listed IP address are allowed or denied acces
The administr
ator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).
s to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address lter ing.
HTTPS
The Axis product supports encrypted browsing using HTTPS. This is congured on the System Options > Security > H TTPS page.
A self-signed certicate can be used until a Certicate Authority-issued certicate has been obtained. Click Create self-signed certicate to install a self-signed certicate. Although self-signed certicates are free and offer some protection, true security is only implemented after the installation of a signed certica te issued by a Certicate Authority.
To obtain a signed certicate from an issuing Certicate Authority, click Create Certicate Request. When the signed certicate is returned, click Install signed certicate to import the certicate. The properties of any certicate request currently resident in the product or installed can be viewed by clicking Properties.
To enable HTTPS in the Axis product, the HTTPS Connection Policy must be set for each user group.
For more information, see the online help
.
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AXIS M1013 Network Camera
System Options
IEEE 802.1X
IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).
To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a third-party entity called an authentication server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.
In Axis' implementation, the network device and the authentication server authenticate themselves with the help of digital certicates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certicates are provided by an Certication Authority (CA). You need:
•aCAcertificate to validate the identity of the authentication server
• a CA-signed client certicate and a private key to authenticate the network device.
To allow the network device to access a network protected by IEEE 802.1X:
1. Obtain a CA certicate, a client certicate and a client private key (contact your network administrator).
2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certicate, the client certicate and the client private key.
3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.
4. Check the box to enable IEEE 802.1X and click Save.
Certicates
CA Certicate The CA certicate is used to validate the identity of the authentication server. Enter the path to
the certicate directly, or locate the le using the Browse button. Then click U acertificate, click Remove.
Client certicate Client private key
Settings
EAPOL version
EAP identity
Private key password
Enable IEEE 802.1X
The client certicate and private key are used to authenticate the network device. They can be uploaded as separate les or in one combined le (e.g. a PFX le or a PEM le). Use the Client
private key eld if uploading one combined le. For each le, enter the path to the le, or locate the
le using the Browse button. Then click Upload.Toremoveafile, click Remove.
SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.
Enter the user identity (maximum 16 characters) associated with your certicate.
Enter the password (maximum
Check the box to enable the IEEE 802.1X protocol.
16 characters) for the private key.
pload.Toremove
Certicates
Certicates are used to authenticate devices on a network. Typical applications includ e encrypted web browsing (HTTPS), network protection via IEEE 802.1X and secure u pload of images and notication messages for example via email. Two types of certicates
used with the Axis product:
can be
erver/Client certicates - to authenticate the Axis product
S
CA certicates - to authenticate peer certicates, for example the c erticate of an authentication server in case the Axis product is
connected to an IEEE 802.1X protected network.
Note
Installed certicates, except preinstalled CA certicates, will be deleted if the product is reset to factory default. Preinstalled CA certicates that have been deleted will be reins t alled.
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AXIS M1013 Network Camera
System Options
A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained.
To install a self-s igne d certicate:
1. Go to System Options > Security > Certicates.
2. Click Create self-signed certicate and p rovide the requested information.
To create and install a CA-signed certicate:
1. Create a self-signed certicate as described above.
2. Go to System Options > Security > Certicates.
3. Click Create certicate signing request and provide the requested information.
4. Copy the PEM-formatted request and send to the CA of your choice.
5. When the signed certicate is returned, c lick Install certicate and upload the certicate.
Server/Client certicates can be installed as Certicate from signing request or as Certicate and private key.SelectCerticate and private key if the private key is to be upload as a separate le or if the certicate is in PKCS#12 format.
The Axis product is shipped with several preinstalled CA certicates. If required, additional CA certicates can be installed:
1. Go to System Options > Security > Certicates
2. Click Install certicate and upload the certicate.
Date & Time
The Axis product’s date and time settings are congured under System Options > Date & Time.
Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see
below).
To change the date and time settings, select the preferred Time mode under New Server Time:
Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and wi
Synchronize wit updated continuously. For information on NTP settings, see
If using a host name for the NTP server, a DNS server must be congured. See
Set manually allows you to manually set date and time.
If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes.
The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the
predened formats or see time formats. To include date and time in the overlay text, go to Video and select Include date and Include time.
ll not be updated automatically.
h N TP Server obtains date and time from an NTP server. With this option, date and time settings are
File Naming & Date/Time Formats
NTP Conguration, on page 36
DNS Conguration, on page 35
in the online help for information on how to create custom date and
.
.
Network
Basic TCP/IP Settings
The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.
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AXIS M1013 Network Camera
System Options
IPv4 Address Conguration
By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are congured under System Options > Network > TCP/IP > Basic.
DHCP (Dynamic Host Conguration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notication, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).
If DHCP is enabled and the product cannot be accesse d, run AXIS IP Utility to search the netwo rk for connected Axis products, or reset the product to the f actory default settings (see
To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.
IPv6 Address Conguration
If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the conguration in the network router.
To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be congured in the network router.
ARP/Ping
The IP address can be set using ARP and Ping. For instructions, see the product’s Installation Guide.
page 41
) and then perform the installation again.
ARP/Ping is enabled by defa u lt. To disable, uncheck the box under System Options > Network > TCP/IP > Basic.
The A RP/Ping service is a u tomatically disabled two minutes after the product is started, or as soon as an IP address is set. To reset the IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.
Pinging the product is still possible when this service is disabled.
AXIS Video Hosting System (AVHS)
AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to nd a local AVHS Service Provid
AVHS is enabled by default. The settings are congured under System O
One-click enabled - Press the product’s contr Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.
Always - The Axis product will constantly attempt to connect to the AVH S service over the Internet. Once registered the product will stay connected to the service. Thi one-click installation.
AXIS Internet Dynamic DNS Service
AXIS Internet Dyna
To register th Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.
mic DNS Service assigns a host name for easy access to the product. For more information, see www.axisca m .net
e Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic.Under
s option can b e used when the product is already installed and it is not convenient to use the
ol button (see
Hardware Overview, on page 4
er go to www.axis.com/hosting
ptions>Network>TCPIP>Basic.
) to connect to an AVHS service over the
Advanced TCP/IP Settings
DNS Conguration
DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are congured under System Options > Network > TCP/IP > Advanced.
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AXIS M1013 Network Camera
System Options
Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.
To make manual settings, select Use the following DNS server address and specify the following:
Domain name - Enter the domain(s) to search for the host name used by the Axis product. Mu ltiple domains can be separ ate d by semicolons. The host name is always the rstpartofafullyqualified domain name, for example, myserver is the host name in the fully qualied domain name myserver.mycompany.com where mycompany.com is the domain name.
Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is optional and will be used if the primary is unavailable.
NTP Conguration
NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are congured under System Options > Network > TCP/IP > Advanced.
Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.
To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.
Host Name Conguration
The Axis product can be accessed using a host name instea d of an IP address. The host name is usually the same as the assigned DNS name. The host name is congured under System Options > Network > TCP/IP > Advanced.
Select Obtain host name via IPv4 DHCP to use host name provided b y the DHCP server running on IPv4.
Select Use the host name to set the host name manually.
Select Enable dynamic DNS updates to dynamically update local DNS servers w henever the Axis product’s IP address changes.
For more information, see the online help
Link-Local IPv4 Address
Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the same time.
This function can be disabled under System Options > Network > TCP/IP > Advanced.
HTTP
The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used.
HTTPS
The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 443, any port in the range 1024–65535 can be used.
To enable HTTPS, go to System Options > Security > HTTPS. For more information, see
NAT traversal (port mapping) for IPv4
A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network trafc from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-congured to stop attempts to access the private network (LAN) from the public network (Internet).
.
page 32
.
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AXIS M1013 Network Camera
System Options
Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the o ther (WAN) side of a NAT ro uter. With NAT traversal properly congured, all HTTP trafc to an external HTTP port in the NAT router isforwardedtotheproduct.
NAT traversal is congured under System Options > Network > TCP/IP > Advanced.
Note
• For NAT traversal to work, this must be supported by the router. The router must also support UPnP
• The router has m any differe nt names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home rewall” but the essential purpose of the device is the same.
TM
.
Enable/Disable - When enabled, the Axis product attempts to congure po rt mapping in a NAT router on your network, using UPnP Note that UPnP
Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the eld. If no router is specied, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selected .
Alternative HTTP port - Select this option to manually dene an external HTTP port. Enter the port number in the eld. If no port is entered here, a port number is automatically selected when NAT traversal is enabled.
Note
FTP
The FTP server running in the Axis product enables upload of new rmware, user a pplications, etc. The FTP server can be disabled under System Options > Network > TCP/IP > Advanced.
Note
RTSP
The RTSP server running in the Axis product allows a c onnecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554.
TM
must be enabled in the product (see System Options > Network > UPnP).
• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not support UPnP and you need to manually congure port forwarding in the NAT router.
• If you attempt to manually enter a port that is already in use, another available port is automatically selected.
• When the p o rt is selected automatically it is displayed in this eld. To change this, enter a new port number and click Save.
This FTP server has nothing to do with the product’s ability to transfer images via FTP to other l ocations and servers.
TM
.
Note
H.264 video streams will not be available if the RTSP server is disabled.
SOCKS
SOCKS is a networking proxy protocol. The Axis product can be congured to use a SOCKS server to reach networks o n the other side of a rewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a rewall, and notications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
SOCKS is congured under System Options > Network > SOCKS. For more information, see the online help
.
QoS (Quality of Service)
QoS (Quality of Service) guarantees a certain level of a specied resource to selected trafc on a network. A QoS-aware network prioritize
The QoS Axis product can mark the following types of trafc: live video, event/alarm trafc and management trafc.
snetworktraffic and provides a greater network reliability by controlling the amount of bandwidth an application may use.
settings are congured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the
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AXIS M1013 Network Camera
System Options
SMTP (email)
To send email messages from the Axis product via SM TP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email).
Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the elds provided. A From email address is also required. If the mail server requires authentication, check Use authentication to log in to this server and enter the necessary information.
SNMP
The Simple Network Management P rotocol (SNMP) allows remote manag ement of network devices. An SNMP community is the group of devices and management s tation running SNMP. Community names are used to identify groups.
The Axis product can be congured to support SNMP on the System Options > Network > SNMP page.
Depending on the level of security required, select the version on SNM P to use.
SNMP v1/v2 provides the lo west level of security. The community name can be specied as a password for read or read/write access to all supported SNMP devices. The default password for the Read community is public and the default password for the Write community is write.
Note
If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.
Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message.
The following traps are available:
•Coldstart
•Warmstart
•Linkup
• Authentication failed
SNMP v3 provides encryption and secure passwords. To use traps w ith SNMP v3, an SNMP v3 management application is required.
To use SNMP v3, HTTPS must be enabled, see password.
Note
The initial password can only be set once. If the password is lost, the Axis prod uct must be reset to factory default, see
Reset to Factory Default Settings, on page 41
TM
UPnP
The Axis product includes support for UPnPTM.UPnPTMis enabled by default and the product is automatically detected by operating systems and clients that support this protocol.
TM
UPnP
can be disabled under System Options > Network > UPnPTM.
HTTPS, on page 32
.
. To enable SNMP v3, check the box and provide the initial user
TP/H.264
R
The RTP port range and multicast settings are congured under System Options > Network > RTP.
The RTP port range denes the range of ports from which the video ports are automatically selected. For multicast streams, only certain IP a ddresses and po rt numbers should be used.
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AXIS M1013 Network Camera
System Options
Select Always Multicast Video to start multicast streaming without opening an RTSP session.
Bonjour
The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by op erating systems and clients that support this protocol.
Bonjour can be disabled under System Options > Network > Bonjour.
Storage
SD Card
NOTICE
To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.
The Axis product supports SD cards with the following le systems:
ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss. To access data stored on the card from the Windows operating system, a third-party ext4 driver or application is required.
vFAT — most SD cards are pre-formatted with vFAT when purchased.
If required, the SD card can be re-formatted to the desired le system. To format the SD card:
1. Insert the SD card in the SD card slot.
2. Go to System Options > Storage and click SD Card.
3. Click Format and select the desired le system.
Note
During formatting any previous data stored on the disk will be lost.
Mounting is done automatically when the card is inserted o r when the product is started. A manual mount is only required if the card has been unmounted and not ejected a nd re-inserted.
To unmount the SD card:
1. Go to System Options > Storage and click SD Card.
2. Click Unmount.
3. The card can now be removed.
The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management.
If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card.
To avoid lling the card, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.
To stop writing to the card and protect recordings from being removed, select Lock und er Recording Settings.
Network Share
Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common Internet File System) and use them for storage of recordings.
To add a network share:
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AXIS M1013 Network Camera
System Options
1. Go to System Options > Storage.
2. Click Network Share.
3. Enter the IP address, DNS or Bonjour name to the host server in the Host eld.
4. Enter the name of the share in the Share eld.
5. If required, select The share requires login and enter the user name a nd password.
6. Click Connect.
To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.
To avoid lling the share, it is recommended to remove recordings continuously. Under Recording Settings,selectRemove recordings older than and select the number of days or weeks.
To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.
Maintenance
The Axis product provides several maintenance functions. These are available under System Options > Maintenance.
Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.
Click Restore to reset most settings to the factory default values. The following settings are not affected:
• the boot protocol (DHCP or static)
• the static IP address
• the default router
• the subnet mask
•thesystemtime
• the IEEE 802.1X settings
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see
To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be
For i
useful for identifying the product among other products installed in the same location.
nformation about rmware upgrade, see
Upgrading the Firmware, on page 43
Reset to Factory Default Settings, on page 41
.
.
Support
Support Overview
The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.
See also
Troubleshooting, on page 43
.
System Overview
To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes rmware version, IP addre ss , network and security settings, event settings, image settings and recent lo g items. Many of the captions are links to the proper Setup page.
40
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AXIS M1013 Network Camera
System Options
Logs & Reports
The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with y our query.
System Log - Provides information a bout system events.
Access Log - Lists all failed attempts to access the product. The Access Log can also be congured to list all connections to the
product (see below).
Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included in the Server Report.
Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support.
Connection List - Lists all clients that a re currently accessing media stream s.
Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.
The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Conguration. The Access Log can be congured to list all connections to the product (select Critica l, Warnings & Info). If required, a different log level can be used when sending emails.
Advanced
Scripting
Scripting allows exp eri ence d users to customize and use their own scripts.
NOTICE
Improper use may cause unexpected behavior and loss of contact with the Axis product.
Axis strongly recommends that you do not use this function unless y assistance for problems with customized scripts.
To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup le before customizing the scripts. If a script causes problems, reset the product to its factory default settings, see
For more information, see www.axis.com/developer
File Upload
Files, for exam ple w to System Options > Advanced > File Upload.
Uploaded les are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded le.
Plain Co
Plai page. Help is available from the standard help pages.
ng
nConfig is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this
eb pages and images, can be uploaded to the Axis product and used as custom settings. To upload a le, go
ou understand the consequences. Axis Support does not provide
page 41
.
To open Plain Cong, go to System Options > Advanced > Plain Cong.
Reset to Factory Default Settings
This will reset all parameters, including the IP address, to the factory default settings:
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AXIS M1013 Network Camera
System Options
1. Disconnect power from the product.
2. Press and ho ld the Control button and reconnect power (see
3. Keep the Control button pressed for about 15 seconds until the Status indicator ashes amber.
4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The product has been reset to the factory default settings. The default IP address is 192.168.0.90
5. Re-assign the IP address.
It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.
Hardware Overview, on page 4
).
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AXIS M1013 Network Camera
Troubleshooting
Troubleshooting
Checking the Firmware
Firmware is software that determines the functionali ty of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The late st version may contain a correction that xes your particular problem. The current rmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
Upgrading the Firmware
When you upgrade the product with the latest rmware from Axis website, the product receives the latest functionality available. Always read the upgrade instructio ns and release notes available with eac h new release, before upgrading the rmw are.
To upgrade, follow these instructions:
1. Save the rm ware le to your computer. The latest version of the rmware is available free of charge from Axis website at www.axis.com/techsup
2. Go to Setup > System Options > Maintenance in the products web pages.
3. Under Upgrade Server, click Browse and locate the le on your computer. Click Upgrade.
After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the upgrade has failed.
AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.
Note
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.
•Preconfigured and customized settings are saved when the firmware is upgraded the new rmware) although this is not guaranteed by Axis Communications AB.
(providing the features are available in
Emergency Recovery Procedure
If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed up g rade. To recover the product, follo w the steps below. The serial number is found on the product’s label.
1. In UNIX/Linux, type the following from the command line:
arp -s <IP address> <serial number> temp ping -s 408 <IP address>
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AXIS M1013 Network Camera
Troubleshooting
In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator):
arp -s <IP address> <serial number> ping -l 408 -t <IP address>
2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.
3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade le to use. Then click Load to restart the upgrade process.
4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.
5. Reinstall the product, referring to the Installation Guide.
If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/
Symptoms, Possible Causes and Rem edia l Actions
Problems setting the IP address
When using ARP/Ping
The product is located on a different subnet
The IP address is being used by another device
Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for detailed instructions.
If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets, you will not be able to set the IP address. Contact your network administrator to obtain an IP address.
Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window, type ping and the IP address of the product:
•Ifyoureceive:Reply from <IP address>: bytes=32; time=10... this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the product.
•Ifyoureceive:Request timed out, this means that the IP address is available for use with the Axis product. Check all cabling and reinstall the product.
Possible IP address conict with another device on the same subnet.
The product cannot be accessed from a browser
Cannot log in
The IP address has been changed by DHCP
Certicate error when using IEEE 802.1X
The static IP address in the Axis product is used before the DHCP server sets a dynamic address. This means that if the same default static IP addressisalsousedbyanotherdevice,theremay be problems accessing the product.
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type http or https in the browser’s address eld.
If the password for root is lost, the product must be r eset to the factory default settings. See
Reset to Facto
If the product and the client are on the same network, run AXIS IP Utility t o locate the product. Identify the product using its model or serial number.
Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings. Return the product to the main network. The product now has a xed IP address that will not change.
For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP server. See
ry Default Settings, on page 41
.
Date & Time, on page 34
.
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AXIS M1013 Network Camera
Troubleshooting
The product is accessible locally but not externally
Router conguration To congure your router to allow incoming data trafc to the Axis product, enable the NAT-traversal
feature which will attempt to automatically congure the router to allow access to the Axis product, see
Firewall protection
Default routers required
Problems with the H.264 format
No H.264 displayed in the client
No multicast H.264 displayed in the cl ient
Multicast H.264 only accessible by local clients
Poor rendering of H .264 images
Check the Internet rewall with your network administrator.
Check if you need to congure the router settings.
Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). See
In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.
Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.
Check with your network administrator that the multicast ad dresses used by the Axis product arevalidforyournetwork.
Check with your network administrator to see if there is a rewall preventing viewing.
Check if your router supports multicasting, or if the router s ettings between the client and the product need to be congured. The TTL (Time To Live) value may need to be increased.
Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.
If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering from the Video tab in the AMC Control Panel.
NAT traversal (port mapping) for IPv4, on page 36
AXIS Media Control (AMC), on page 11
. The router must support UPnPTM.
.
Ensure that your gr aphics card is using the latest driver. The latest drivers can usually be downloaded from the manufacturer’s website.
Color saturation is differe nt in H.264 and Motion JPEG
Lower frame rate than expected
Why do I not get maximum
rames per second?
f
Image degeneration
Status and Network indicator LEDs are ashing red rapidly
Hardware failure
Status indicator LED is ashing red and the product is inaccessible
A rmware upgrade has been interrupted or the rmware has otherwise been damaged
Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more information.
Reduce the number of applications running on the client computer.
Limit the numb er of simultaneous viewers.
Check with the network administrator that there is enough bandwidth available.
Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames.
Lower the image resolution.
See
Performance Considerations, on page 49
Decrease the GOV length. Go to Video > Video Stream and select the H.264 tab to modify the GOV length.
Contact your Axis reseller.
Emergency Recovery Procedure, on page 43
See
.
.
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AXIS M1013 Network Camera
Troubleshooting
No images displayed on web page
Problems with AXIS Media Control (
only
Installation of additional ActiveX component restricted or prohibited
Video and image problems, general
Image too dark or too light
Missing images in uploads This can occur when trying to use a larger image buffer than is actually available. Try lowering
Slow image update Conguring pre-buffers, motion detection, high-resolution images or high frame rates will affect
Poor performance Poor performance may be caused by heavy network trafc, multiple users accessing the product,
Internet Explorer
)
To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer.
Congure the Axis product to use a Java applet for updating video images in Internet Explorer. Go to Setup > Live View Cong and select Java applet under Default viewer.
Check the video stream and camera settings under Setup > Video > Video Stream and Setup > Video > Camera Settings.
the frame rate or the upload period.
the performance of the Axis product.
low performance clients, use of features such as motion detection, event handling or uploaded applications.
Poor quality snapshot images
Screen incorrectly congured on your computer
Overlay image is not displayed
Incorrect size or location of overlay image
Privacy mask is not displayed
Incorrect size or location of privacy mask
Browser freezes
Firefox can sometimes freeze on a slow computer
Problems uploading les
Limited space There is only limited s p ace available for
Motion Detection triggers unexpectedly
Changes in luminance
Congure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256 colors will produce dithering artifacts in the image.
The overlay image may have been positioned incorrectly or may be too large. See
Settings
The privacy mask may have been positioned incorrectly or may be too large.
Lower the image resolution
up space.
Motion detection is based on ch sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity setting to avoid problems with luminance.
in the online help for more information.
anges in luminance in the image. This means that if there are
Overlay Image
the upload of your own les. Delete existing les to free
Storage and disk management p
Video cannot be recorded
SD card cannot be mounted Reformat the SD card and then click Mount.
roblems
Check that the SD card is not w rite protected (that is, read only).
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AXIS M1013 Network Camera
Technical Specications
Technical Specications
Function/group
Camera
Video
Network
Item
Model
Image sensor
Lens 2.8 mm, F2.0 xed iris
Minimum illumination
Shutter time
Pan/Tilt/Zoom
Video compression
Resolutions
Frame rate H.264 30 fps in all resolutions
Frame rate Motion JPEG
Video streaming
Image settings
Security Password protection, IP address ltering, HTTPS encryption*, IEEE 802.1X network a ccess
Supported protocols
Specications
AXIS M1013
1/4" Progressive scan RGB CMOS
Horizontal angle of view: 67° Vertical angle of view: 51°
1.2 - 10000 lux, F2.0
1/8000 s to 1/6 s
Digital PTZ, preset positions, guard tour
H.264 (MPEG-4 Part 10/AVC, Main prole) Motion JPEG
800x600 to 352x240
30 fps in all resolutions
Multiple, individually congurable streams in H.264 and Motion JPEG Controllable frame rate and bandwidth VBR/CBR H.264
Compression, color, brightness, sharpness, contrast, white balance, backlig ht compensation Rotation: 0°, 90° 180° 270° Mirroring of images Text and image overlay Privacy mask Axis’ Corridor Format
control*, digest authentic *This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org)
IPv4/v6, HTTP, HTTP
TM
UPnP
, SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS, etc *This produ SSL Toolkit (www.openssl.org)
ct includes software developed by the Open SSL Project for use in the Open
ation, user access log
S*, SSL/TLS*, QoS Layer 3 DiffServ, FTP, CIFS/SMB, SMTP, Bonjour,
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AXIS M1013 Network Camera
Technical Specications
Function/group
System Integration
General
Item
Application Programming Interface
Intelligent video Video motion detection, active tampering alarm
Event triggers Intelligent video, manual trigger, PTZ preset, PTZ moving, network lost, storage status,
Event actions File upload via FTP, HTTP and email
Video access from web brows er
Management and maintenance
Installation aids Pixel counter
Casing
Memory 256 MB RAM, 128 MB Flash
Power
Connectors DC jack
Edge storage
Operating conditions
Approvals
Dimensions (HxWxD)
Weight
Included accessories
Video management software
Specications
Open API for software integration, including VAPIX®; specications available at www.axis.com ONVIF, specications available at www.onvif.org AXIS Video Hosting System (AVHS) with One-Click Camera Connection
system initializ ing
Notication via email, HTTP and TCP Video recording to edge storage PTZ preset Guard tour Status LED Pre- and post alarm video buffering
Camera live view Video recording to le (ASF) Customizable HTML pages Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003 DirectX 9c or higher For other operating systems and browsers, see www.axis.com/techsup
AXIS Camera Management tool on CD and web-based conguration Firmware upgrades over HTTP or FTP, rmware available on www.axis.com
Polycarbonate
4.9-5.1 V DC, max. 2.2 W
RJ-45 10BASE-T/100BASE-TX
MicroSD/microSDHC card slot (card not included) Support for recording to ne
0 ºC to 40 ºC (32 ºF to 104 ºF) Humidity 20–80% RH (non-condensing)
EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1, EN 61000-6-2, EN 55024 FCC Part 15 Subpart B and C Class B, VCCI Class B, C-tick AS/NZS CISPR 22, ICES-003 Class B, KCC Class B EN 60950-1 Power supply: EN 60950-1, cCSAus
34 mm x 59 mm x 95 mm (1.3” x 2.3” x 3.7”)
Camera: 0.118 kg (0.26 lb.)
Power supply, stand and clamp, Quick Guide, Installation and Management Software CD, Windows decoder 1-user license
AXIS Camera Companion (software included on CD) — Basic surveillance for small businesses, where video is recorded to edge storage AXIS Camera Station (sold separately) — Fully featured surveillance for medium-sized installations, where video is recorded on a system server For more information and software applications from partners, see www.axis.com/products/video/software/
twork share (Network Attached Storage or le server)
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AXIS M1013 Network Camera
Technical Specications
Function/group
Item
Optional accessories
Specications
PoE Active Splitter Installation Display Network I/O Audio Module
Performance Considerations
When settings up your system, it is important to con sider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
The following factors are among the most important to consider:
• High image resolution and/or lower compression levels result in images containing more data. Bandwidth affected.
• Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.
• Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.
• Acce ss ing Motion JPEG and H.264 vide o streams simultaneously. Frame rate and bandwidth affected.
• H eavy usage of event settings affect the product’s CPU load. Frame rate affected.
• Heavy network utilization due to poor infrastructure. Bandwidth affected.
• V iewing on poorly performing client computers lowers perceived performance. Frame rate affected.
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User Manual Ver. M1.10 AXIS M1013 N © Axis Communications AB, 2012
etwork Camera Date: June 2012
Part No. 47
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