Axis Communications 0511-001 User manual

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Page 1

USER MANUAL

AXIS P3384–V

Page 2

About this Document

This manual is intended for administrato rs and users of the AXIS P3384–V Fixed Dome Network Camera, and is applicable to ﬁrmware

5.4 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneﬁcial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis website, as required. See also the product’s online help, available via the web-based interface.

Liability

Every care has been taken in the preparation of this manual. Please inform your local Axis ofﬁce of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communicat ions AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and ﬁtness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intended purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property r ights may include one or more of the patents listed at http://www.axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries.

This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc.,underthetermsofApplePublicSourceLicense2.0(see http://www.opensource.apple.com/apsl). The source code is available from http://developer.apple.com/darwin/pro jects/ bon jour/

Equipment Modiﬁcations

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modiﬁcations will invalidate all applicable regulatory certiﬁcations and approvals.

Trademark Acknowledgments

Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microso Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registe trademarks of Oracle and/or its afﬁliates. UPnP mark of the UPnP

Implementers Corporation.

is a certiﬁcation

ft,

red

Safety

This product complies with EN/IEC/UL 60950-1, Safety of Information Technology Equipment.

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries ensure a rapid response. If you are connected to the Internet, you can:

• download user documentation and software updates

• ﬁnd answers to resolved problems in the FAQ database. Search

by product, category, or phrase

• report problems to Axis support staff by lo gging in to your private

support area

• chat with Axis support staff (selected countries only)

through the appropriate channels to

• visit Axis Support at www.axis.com/techsup/

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulﬁll applicable standards for:

• Radio frequency emission when installed according to the

instructions and used in its intended environment.

• Immunity to electrical and electromagnetic phenomena when

installed according to the instructions and used in its intended environment.

USA

This equipment has been tested using a shielde d network cable (STP) and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. The se limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may caus e harmful interference to radio communications. However, there is no guarantee that interference will no t occur in a particular installation. If this equipment does cause harmf u l interference to radio or television reception , which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equ ipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Canada

This Class B digital apparatus complies with Canadian ICES-00 3.

Europe

This digital equipment fulﬁlls the requirements for RF emission

according to the Class B limit of EN 55022. This product fulﬁlls the requirements for immunity according

to EN 61000-6-1 residential, commercial and light-industrial environments.

This product fulﬁlls the requirements for immunity according to EN 61000-6-2 industrial environments.

This product fulﬁlls the requirements for immunity according to EN 55024 ofﬁce and commercial environments.

Australia/New Zealand

This digital equipment fulﬁlls the requirements for RF emission according to the Class B limit of AS/NZS CISPR 22.

Korea

이 기기는 가정용( 급) 전자파적합기기로서 주로 가정에서 사 용하는 것을 목적으로 하며, 모든 지역에서 사용할 수 있습니 다.

Japan

この装置は、クラス情報技術装置です。この装置は、家環境で使用することを目的としていますが、この装置がラジオやテレビジョン受

き起こすことがあります。取扱説明書に従って正し

害を

引

い取り扱いをして下さい。

信機に近

接して使用されると、受信障

庭

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AXIS P3384–V

Table of Contents

HardwareOverview .......................................... 4

Connectors .................................................... 4

LEDIndicators .................................................. 5

AccessingtheProduct ....................................... 6

AccessfromaBrowser ........................................... 6

AccessfromtheInternet .......................................... 7

SettheRootPassword ........................................... 7

TheLiveViewPage .............................................. 8

MediaStreams ............................................. 11

HowtoStreamH.264 ............................................ 11

MJPEG ........................................................ 11

AXISMediaControl(AMC) ........................................ 11

AlternativeMethodsofAccessingtheVideoStream .................... 12

AccessingAudioStreams ......................................... 13

SettingUptheProduct ...................................... 14

BasicSetup .................................................... 14

VideoandAudio ............................................ 15

VideoStream ................................................... 15

Stream Proﬁles ................................................. 16

CameraSettings ................................................ 17

ViewAreas ..................................................... 18

Overlay ........................................................ 19

PrivacyMask ................................................... 20

Focus & Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

AudioSettings .................................................. 21

AudioClips .................................................... 22

Live View Conﬁg ............................................ 23

PTZ (Pan Tilt Zoom) ......................................... 26

PresetPositions ................................................. 26

GuardTour ..................................................... 27

Advanced ...................................................... 27

Detectors .................................................. 28

CameraTampering .............................................. 28

MotionDetection ............................................... 28

AudioDetection ................................................ 30

Applications . .............................................. 31

Events .................................................... 32

SettingUpanActionRule ........................................ 33

Recipients ..................................................... 34

Schedules ...................................................... 34

Recurrenc

Recordings ................................................. 36

RecordingList .................................................. 36

ContinuousRecording ............................................ 36

SystemOptions ............................................. 38

Security ....................................................... 38

Date&Time .................................................... 40

Network ....................................................... 41

Storage ....................................................... 45

Ports&Devices ................................................. 46

Maintenance ................................................... 46

Support ....................................................... 47

Advanced ...................................................... 48

ResettoFactoryDefaultSettings ................................... 48

Troubleshooting ............................................ 49

CheckingtheFirmware ........................................... 49

UpgradingtheFirmware .......................................... 49

EmergencyRecoveryProcedure .................................... 49

Symptoms,PossibleCausesandRemedialActions ..................... 50

Technical Speciﬁcations ...................................... 54

PerformanceConsiderations ....................................... 56

es ....................................................

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AXIS P3384–V

Hardware Overview

Product ID and Serial number (S/N)

SD card slot

Network connector (PoE)

Audio out

Network, Status and Power LED indicators

Audio in

I/O connector

Control button

Connectors

For technical speciﬁcations, see page 54.

Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE).

NOTICE

The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network switch shall be shielded (STP) and intended for their speciﬁc use. Make sure that the network switch is properly grounded. See Electromagnetic Compatibility ( EMC) for regulatory requirements.

Audio in (pink) - 3.5 mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).

Audio out (green) - 3.5 mm output for audio (line level) that can be connected to a public address (PA) system or an active speaker

with a built-in ampliﬁer. A stereo connector must be used for audio out.

SD card slot - A standard or high-capacity SD card (not included) can be used for local recording with removable storage.

NOTICE

To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System Options > Storage > SD Card and click Unmount.

Control button - The control button is used for:

• ConnectingtoanAXISVideoHostingSystemservice.Seepage 41. To connect, press and hold the button for about 1 second until the Status LED ﬂashes green.

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AXIS P3384–V

Hardware Overview

• ConnectingtoAXISInternetDynamicDNSService. Seepage 41. To connect, press and hold the button for about 3 seconds.

• Resetting the product to factory default settings. See page 48.

I/O terminal connector - Use in applications for e.g. motion detection, event triggering, time lapse recording and alarm notiﬁcations. In addition to an auxiliary power and a GND pin, the I/O terminal connector provides the interface to:

• Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule. The output will show as active (shown under System Options > Ports & Devices) if the alarm device is activated.

• Digital input – An alarm input for connecting devices that can toggle between an open and closed circuit, for example: PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes a nd the input becomes active (shown under System Options > Ports & Devices).

LED Indicators

LED

Network

Status

Power

Note

Color

Green

Amber

Unlit No network connection.

Green Steady green for normal operation.

Amber

Red

Green

Amber

• The Status LED can be conﬁgured to be unlit during normal operation. To conﬁgure, go to Setup > System Options > Ports & Devices > LED. See the online help for more information.

• The Status LED can be conﬁgured to ﬂash while an event is active.

• The Status LED can be conﬁgured

Indication

Steady for connection to a 100 MBit/s network. Flashes for network activity.

Steady for connection to a 10 MBit/s network. Flashes for network activity.

Steady during startup and when restoring settings.

Slow ﬂash for failed upgrade.

Normal operation.

Flashes green/amber during ﬁrmware upgrade.

to ﬂash for identifying the unit. Go to Setup > System Options > Maintenance .

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AXIS P3384–V

Accessing the Product

To install the Axis product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Speciﬁcations on page 54.Toviewstreamingvideoin Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

Note

• QuickTime

• If your computer restricts the use of additional software components, the product can be conﬁgured to use a Java applet for viewing Motion JPEG.

Access from a Browser

1. Start a browser (Internet Explorer, Firefox, Safari).

2. Enter the IP address or host name of the Axis prod uct in the browser’s Location/Address ﬁeld. To access the product from a Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.

is also supported for viewing H.264 streams and for audio.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.

3. Enter your user name and password. If this is the ﬁrst time the product is accessed, the root password must ﬁrst be conﬁgured; for instructions see Set the Root Password on page 7 .

4. The product’s Live View page appears in your browser.

Note

The controls and layout of the Live View page may have been customized to meet speciﬁc installation requirements and user preferences. Cons equently, some of the examples and functions featured here may differ from those displayed in your own Live View page.

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AXIS P3384–V

Accessing the Product

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must conﬁgure your network router to allow incoming data trafﬁc to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically conﬁgure the router to allow access to the product. This is enabled from Setup > System Options >

Network > TCP/IP Advanced.

For more information, please see NAT traversal (port mapping) for IPv4 on page 43. See also AXIS Internet Dynamic DNS Service at www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

Set the Root Password

To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Conﬁgure Root Password dialog, which appears when the product is accessed for the ﬁrst time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certiﬁcate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafﬁc between web browsers and servers. The HTTPS certiﬁcate ensures encrypted exchange of information.

To set the password via a standard HTTP connection, enter it directly in the ﬁrst dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Create self-signed certiﬁcate.

2. Provide the requested information and click OK.Thecertiﬁcate is created and the password can now be set securely. All trafﬁc to and from the product is encrypted from this point on.

3. Enter a password and then re-enter to conﬁrm the spelling. Click OK. The password has now been conﬁgured.

Note

• The default administrator user name root is permanent and cannot be deleted.

• If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings on pa ge 48.

Set Power Line Frequency

Power line frequency is set the ﬁrst time the Axis product is accessed and can only be changed from Plain Conﬁg(seepage 48) or by resetting the product to factory default.

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Accessing the Product

Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image ﬂickeriftheproductisusedinﬂuorescent light environments.

When using 50 Hz, the maximum frame rate is limited to 25 fps.

Note

Power line frequency is different in different geographic regions. In the Americas, 60 Hz is usually used; most other parts of the w orld use 50 Hz. Local variations may apply, always check with the local authorities.

The Live View Page

The controls and layout of the Live View page may have been customized to meet speciﬁc installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page. The following provides an overview of each available control.

Controls on the Live View Page

Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG.

Click WDR on to enable WDR in intense backlight conditions; see Wide Dynamic Range on page 17. Click Lightﬁnder Mode to enable this mode; see Lightﬁnder Mode on page 17.

The Stream Proﬁle drop-down list allows yo u to select a customized or pre-programmed stream proﬁle. S tream proﬁles are conﬁgured under Video & Audio > Stream Proﬁles.SeeStream Proﬁles on page 16.

Click Pulse to activate the output fo r a deﬁned period of time, such as switching on an external light for 20 seconds.

Click the Active/Inactive buttons to manually start and stop a connected device — e. on and off.

The Manual Trigger button is used to trigger an action rule from the Live View page; see . Enable this button from Live View Conﬁg > Action Buttons.

Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Conﬁg > Action Buttons.

The Audio clip drop-down list allows you to play an audio clip from the Live View page. Select the audio clip and click the Play button.

g. switch an external light

Activate the product’s fan with this button. Enable this button from Live View Conﬁg > Action Buttons. The Fan button is activated automatically. Press this button to activate it manually.

Activate or de-activate IR illumination from Setup > Video & Audio > Camera Settings.Movetheslidertoincrease or decrease the intensity of the LEDs. Enable this button from Live View Conﬁg > Action Buttons.

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AXIS P3384–V

Accessing the Product

AXIS Media Control viewer toolbar

The AXIS Media C ontrol view er toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 11 for more information. The toolbar displays the following buttons:

The Play button connects to the Axis product and starts playing a media stream.

The Stop button stops the media stream.

The Snapshot button takes a snapshot of the video image. The location where the image is saved can be speciﬁed in the AMC Control Panel.

Click the View Full Screen button and the video image will ﬁll the entire screen. Press ESC ( Escape) on the computer keyboard to cancel full screen view.

The Record button is used to record the current video stream. The location where the recording is saved can be speciﬁed in the AMC Control Panel.

AMC Audio Controls

AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when audio is enabled.

Speaker button — Click to turn the speakers on or off.

Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode,theMicrophone and Talk

buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission.

Use the slider to control the volume of the speakers and the microphone.

Half-duplex mode

The Talk/Listen button is used to switch between sending and receiving audio. The button can be conﬁgured from the Audio tab in the AMC Control panel:

• Push-To-Talk mode: Click and hold the button to talk/send. Release the button to listen.

• Toggle mode: Click once to switch between talking and listening.

Simplex – speaker only mode

To send audio, the Talk and Microphone buttons must both be active. Click either button to stop audio transmission.

PTZ Controls

The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for speciﬁed users under System Options > Security > Users.

Note

These controls are available if di

gital PTZ is enabled in the selected view area, see View Areas on page 18.

Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer.

Click the Center mode button and click in the image to center the camera view on that position. The center mode button could also be u theareatobemagniﬁed. To zoom out, rotate the mouse wheel.

sed to zoom in on a speciﬁc area. Click in the image and drag to draw a rectangle surrounding

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AXIS P3384–V

Accessing the Product

Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.

Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.

Focus bar – Click on a position on the focus bar to set the focus position. This will disable the product’s autofocus. To

re-enable, use the PTZ control panel which is opened by clicking the Ctrl panel button (see above).

Click t he Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-deﬁned buttons can also appear in the Control panel. See Controls on page 27.

To view a speciﬁc view area or preset position, select the view area or preset position from the Source list.

The PTZ controls can be disabled under PTZ > Advanced > Controls,seeControls on page 27.

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AXIS P3384–V

Media Streams

The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream proﬁles. Other applications and clients can access video and audio streams directly, without going via the Live View page.

How to Stream H.264

The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.

Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:

Unicast RTP

RTP over RTSP

RTP over RTSP over HTTP

Multicast RTP

AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit speciﬁc requirements.

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed copies of the client is prohibited. To

This unicast method (RTP over UDP) is used for live unicast video , especially when it is important to always have an up-to-date video stream, even if some images are dropped.

This unicast method (RTP tunneled over RTSP) is useful as it is relatively simple to conﬁgure ﬁrewallstoallowRTSPtrafﬁc.

This unicast method can be used to traverse ﬁrewalls. Firewalls are commonly conﬁgured to allow the HTTP protocol, thus allowing RTP to be tunneled.

This method (RTP over UDP) should be used for live multicast video. The video stream is always up-to-date, even if some images are dropped. Multicasting provides the most efﬁcient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network router unless the router is conﬁgured to allow this. It is not possible to multicast over the Internet, for example. Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections.

purchase additional licenses, contact your Axis re se ller.

Unicasting is used for video-on-demand transmission so that there is no video trafﬁc on the network until a client connects and requests the stream. Note that there are a m aximum of 20 simultaneous unicast connections.

MJPEG

This format uses standard JPEG still images for the video stream. These images are then displayedandupdatedataratesufﬁcient to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows.

AXIS Media Control (AMC)

AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.

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AXIS P3384–V

Media Streams

TheAMCControlPanelcanbeusedtoconﬁgure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information.

The AMC Control Panel is automatically installed on ﬁrst use, after which it can be conﬁgured. Open the AMC Control Panel from:

• Windows Control Panel (from the Start menu)

• Alternatively, right-click the video image in Internet Explorer and click Settings.

Alternative Methods of Accessing the Video Stream

You c an also access video and images from the Axis product in the following ways:

• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.

• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

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AXIS P3384–V

Media Streams

Note

• <ip>= IP addess

• The Axis pro duct supports QuickTime 6.5.1 and later.

• QuickTime adds latency to the video stream.

• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

Accessing Audio Streams

The Live View page provides access to audio through AXIS M e d ia Control; in addition audio can be accessed in the following ways:

• VAPIX® Application Programming Interface (API) For more information, visit www.axis.com/developer

• Windows Media Player supports simplex audio. The following paths can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

•TheJava applet sup ports simplex audio with G.711 encoding.

supports G.711 and AAC audio encoding. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

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AXIS P3384–V

Setting Up the Product

The Axis product can be conﬁgured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.

• Administrators have unrestricted access to all settings.

• Operators have access to all settings except System Options

See also the online help

Basic Setup

Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:

1. Users. See page 38.

2. TCP/IP. See page 41.

3. Date & Time. See page 40.

4. Video Stream. See page 15.

5. Focus & Zoom. See page 20.

6. Audio Settings. See page 21.

The Basic Setup menu can be disabled from System Options > Security > Users.

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AXIS P3384–V

Video and Audio

The video and audio settings can be used to optimize video and audio quality. You can conﬁgure the following:

• Video stream settings. See page 15.

•Streamproﬁles. See page 16.

• Camera settings. See page 17.

•Viewareas.Seepage 18.

• Overlay image. See page 19.

•Privacymask.Seepage 20.

• Focus and zoom. See page 20.

• Audio settings. See page 21.

• Audio clips. See page 22.

Video Stream

You can deﬁne the following video stream settings from Video & Audio > Video Stream:

•Image.Seepage 15.

• H.264. See page 16.

•MJPEG.Seepage 16.

Image

The defau lt image settings can be conﬁgured under Video & Audio > Video Stream.SelecttheImage tab.

The following settings are available:

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AXIS P3384–V

Video and Audio

• Resolution. Select the default resolution.

• Compression. The compression level affects the image quality, bandwidth and ﬁle size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger ﬁle sizes.

• Rotate image. If required, the image can be rotated.

• Mirror. If required, the image can be mirrored.

• Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each vie wer can be limited.

• Overlay settings.SeeOverlay on page 19.

Click Save to apply the new settings.

H.264

H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the differences from previous frames.

The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality.

The Axis product supports two H.264 proﬁles.TheMainproﬁle provides higher compression than the Baseline proﬁle with the same video quality, but requires more processing power to decode.

ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up more bandwidth for increased activity in the image, and less for lower image activity. CBR allows you to set a ﬁxed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased image activity, but in this case cannot, frame rate and image quality are affected negatively. To partly compensate for this, it is possible to prioritize either frame rate or image quality. Not setting a priorit affected. You must save your settings before they can take effect.

The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay Settings and enter the modiﬁer #b in the ﬁeld.

y means that frame rate and image quality are equally

MJPEG

Sometimes the image size is large due to low bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame size optimizes bandwidth and storag the maximum frame size should be set to an optimal value.

e usage, but may give poor image quality. To prevent increased bandwidth and storage usage,

light or complex scenery. Adjusting the maximum frame size helps to control the

Stream Proﬁles

Astreamproﬁle is a set of pre-conﬁgured stream settings including resolution, compression, frame rate and overlay settings. Stream proﬁles can be used:

• When setting up recording using action rules, see Events on page 32.

• When setting up a continuous recording, see Continuous Recording on page 36.

• In the Live View page — select the stream proﬁle from the Stream proﬁle drop-down list.

Four pre-programmed stream proﬁles are available for quick set up. Each pre-programmed proﬁle has a descriptive name, indicating its purpose. If required, the pre-programmed stream proﬁles can be modiﬁed and new customized stream proﬁle s can be created.

To create a new proﬁle or modify an existing proﬁle, go to Setup > Video & Audio > Stream Proﬁles.

To select a default stream proﬁle for the Live View page, go to Setup > Live View Conﬁg.

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Camera Settings

The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.

Image Appearance

Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image.

The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.

Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light conditions. A lower setting reduces image noise, but the whole image will appear less sharp.

The Contrast changes the relative difference between light and dark. It can be adjusted using the slidebar.

White Balance

White balance is used to make colors in the image appear the same regardless of the color temperature of the lig ht source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light

source f rom the drop-down list. For a description of each available setting, see the online help

The white balance window is enabled for the A utomatic and Automatic outdoor options that appear in the White balance drop-down list. Select one of the options from the drop-down list to set the white balance window properties. Select Automatic to use the default settings for the Automatic and Autom atic outdoor options (in the White balance drop-down list). Select Custom to manually set a reference window for white balance in the view area.

Wide Dynamic Range

Wide dynamic range (WDR - Dynamic Capture) can improve the exposure when there is a considerable contrast between light and dark areas in the image. Enable W DR in intense backlight conditions. Disa ble WDR in low light conditions for optimal exposure.

Important

Use WDR in combination with automatic exposure contr ol. Other exposure settings could give undesirable results.

Lightﬁnder Mode

Select the Lightﬁnder Mode option from the drop-down list from Camera Settings > Wide Dynamic Range. This mode enables heightened visibility in the product, and better imag and construction sites.

e quality in low light conditions such as in parking lots, city surveillance

Exposure Settings

Conﬁgure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidth considerations.

Exposure value - Click in the

Exposure control - Thes situations. The shutter speed is automatically set to produce optimum image quality. Flicker-free 50 or 60 Hz is used to remove

ﬂicker which can be caused by ﬂuorescent and other light sources. The Hold current option locks the current exposure settings.

bar to ﬁne-tune the exposure.

e settings is used to adapt to the amount of light used. Automatic is the default settings can be used in most

Enable Backlight compensation - Enable this option if a bright spot of light, for example a light bulb, causes other areas in the image to

Exposur

setting can be used. For particular requirement, select a predeﬁned area.

appear too dark.

ezones-This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto

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Video and Audio

Shutter & Gain

The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis pro duct allows using different prioritization in normal light and in low light.

Shutter speed is related to the amount of time the shutter is opened and is measured in seconds (s). A slow shutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations. On the other hand, a slow shutter speed can cause moving objects to appear blurry.

Set Shutter to

• Auto to set the shutter speed automatically. If required, use Max shutter to limit the shutter speed to prevent the frame rate from being reduced. For example, to get 30 fps, set Max shutter to 1/30.

• Fixed to use a ﬁxed shutter speed.

Gain, measured in decibel (dB), is the amount of ampliﬁcation applied to the image. A high gain may provide a better image in low light situations but will increase the amount of image noise.

Set Gain to

• Auto to set the gain automatically. If required, use Max gain to limit the applied gain.

• Fixed to use a ﬁxed gain.

When Shutter and Gain are both set to Auto, it is possible to set the Priority between low motion blur and low noise manually and to use a different Priority in Normal Light and in Low Light.

Example

Consider an area where people or vehicles move during the day, but where there should be no movements during night. To be able to, for example, recognize faces or license plates, move the normal light priority slider toward low motion blur. At nighttime, motion detection is more important than identiﬁcation. Motion blur is acceptable and since low light can cause a lot of noise, move the low light priority slider toward low noise.

Example

If storage space or bandwidth is limited, try using a lower gain. Thi

Iris adjustment

Select Enable automatic iris adjustment to automatically compensate for changing light conditions. This option is not available if a ﬁxed iris is used.

Day/Night

The IR cut ﬁlter prevents infrared (IR) light from reaching the image sensor. In poor lighting conditions, for example at night, or when using an IR lamp, se image is shown in black and white when the IR cut ﬁlter is off.

If using automatic Exposure control,settheIRcutﬁlter to lighting conditions.

ttheIRcutﬁlter to Off. This increa ses light sensitivity and allows the product to “see” infrared light. The

s will reduce image noise a n d produce smaller image ﬁles.

Auto to automatically switch between On and Off accordingtothe

View Areas

A view area is a cropped part of the full view. Each view area is treated as a video source in Live View and has its own video

ream and PTZ settings.

To enable view areas, go to Video & Audio > Camera Settings and select Enable View Areas.

When s etting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size. Setting the v ideo stream resolution larger than the view area size implies digitally scaled up video after sensor capture, requiring more bandwidth without adding image information.

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Video and Audio

To add a new view area:

1. Go to Video & Audio > View Areas.

2. Click Add.

3. The new view area appears under Selected view area. Enter a descriptive name in the Name ﬁeld.

4. Select an Aspect ratio and a Video stream resolution.

5. A new view area covers the whole image. Usethemousetomoveandresizetheviewarea.

6. Select Enable PTZ to enable digital PTZ for this view area.

7. Click Save to save the settings.

To mod ify a view area, select the view area in the list and modify the settings as required. Click Save.

To remove a view area, select the view area and click Remove.

Note

The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a speciﬁcpartofthe full view.

Overlay

Overlays are used to provide extra information, for example for forensic video analysis or during product installation a n d conﬁguration. Overlays are superimposed over the video stream.

An o verlay text can display the current date and time, or a text string. When using a text string, modiﬁers can be used to display information such as the current bit rate or the current frame rate. For information about available modiﬁers, see File Naming &

Date/Time Formats in the online help

To enable overlays:

1. Go to Video & Audio > Video Stream and select the Image tab.

2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must ﬁrst be uploaded to the Axis product, see Overlay Image.

3. To include date and time, select Include date and Include time.

4. To include a text string, select Include text and enter the text in the ﬁeld. Modiﬁers can be used, see File Naming &

Date/Time Formats

5. Select the

6. Click

o modify the date and time format, go to System Options > Date & Time.SeeDate & Time on page 40.

text color, the text background color and the position of the overlay.

Save.

in the online help

Overlay Image

An overlay image is a static image sup erimposed over the video stream. The image, for example company logo, is used to provide extra information or to mask a part of the image.

Since it is static, the position and size of an overlay image will remain the same regardless of resolution and digital Pan/Tilt movements. To set up a dynamic mask, which will always mask a speciﬁed part of the monitored area, see Privacy Mask.

To use an overlay image , the image must ﬁrst be uploaded to the Axis product:

1. Go to Video & Audio > Overlay Image.

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Video and Audio

2. Click Browse andbrowsetotheﬁle.

3. Click Upload.

4. Select the image to use from the Use overlay image list.

5. Click Save.

To display the overlay image:

1. Go to Video & Audio > Video Stream and select the Image tab.

2. Under Overlay Settings,selectInclude overlay image at the coordinates and enter the X and Y coordinates.

3. Click Save.

For information about supported image formats, see the online help

Privacy Mask

A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® A pplication Programming Interface (API).

The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently conﬁgured in the Axis product and indicates if they are enabled.

You can add a new mask, re-size the mask with the mouse,chooseacolorforthemask,andgivethemaskaname.

For more information, see the online help

Important

Adding many privacy masks may affect the product’s performance.

Focus & Zoom

Focus and zoom should only be conﬁgured when installing or reinstalling the product. For installation instructions, refer to the product’s Installation Guide.

To set fo cus and zoom:

1. Install the camera as described in the Installation Guide.

2. Go to Video & Audio > Focus & Zoom.

3. On the Basic tab, set the zoom level using the slider. The buttons < and > move the zoom position one step in either direction. The buttons << and >> move the zoom position in multiple steps in either direction.

4. Click Perform auto focus to focus the camera automatically.

5. If more adjustments are needed, go to the Advanced tab.

Note

• Changing the zoom level moves the focus position. Focus should always be adjusted after changing the zoom.

• Movements in front of the camera should be avoided during automatic focusing.

The Pixel counter shows the number of pixels in an area of the image and can be used to ensure that the size of the image fulﬁlls certain requirements, for example for face recognition. Use the mouse to move and resize the pixel counter, or enter the number of pixels in the Width and Height ﬁelds and click Apply.

On the Advanced tab, focus can be adjusted manually:

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Video and Audio

1. Click Open iris to open the iris to its maximum position. This gives the smallest depth of ﬁeld and provides the best conditions for focusing.

2. FocusissetintheFocus window. Use the mouse to move and resize the focus window.

3. Set the zoom level using the slider and click Perform auto focus to focus the camera automatically.

4. Click in the Focus position bar to focus on a desired location. The buttons < and > move the focus position one step in either direction. The buttons << and >> move the focus position in multiple steps in either direction.

5. When satisﬁed, click Enable iris to enable the iris.

Audio Settings

The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio.

Audio Modes

The Axis product supports the following audio modes:

Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and receive audio at the same time. There is no echo cancellation; if feedback loops appear, try moving the microphone or the speaker.

Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls on page 9 .

Simplex — speaker only - Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product. To transmit audio using the Live View page, the Talk and Microphone buttons must both be active, see AMC Audio Controls on page 9 .

Simplex — microphone only - Audio captured by the product microphone is transmitted from the Axis product to one or more clients.

To set the audio mode, go to Video & Audio > Audio Settings and select the desired mode from the Audio mode drop-down list.

Audio Input

An external microphone or a line source can be connected to the product’s Audio -in connector. Conﬁgure the audio input settings under Video & Audio > Audio Settings.

Note

The internal microphone is used internal microphone by connecting a plug to the mic input.

Source - Select Microphone for an external microphone or Line for a Line in device, e.g. an audio mixer for multiple microphones or a microphone with a built-in ampliﬁer.

Microphone power - The Enable microphone power option provides DC power for an external microphone. Microphone power should only be used with microphones that have no battery and when using the internal microphone. This setting should not be enabled when using a dynamic or battery powered microphone. Microphone power will not harm the microphone; if you are uncertain, try switching it off and on. To use a professional microphone requiring 48V phantom power, you need an external power supply and a balanced-unbalanced converter (audio transformer) in between.

by default; the external microphone is used when connected. It is possible to disable the

Input gain - Control the volume (dB Full Scale) of the audio input. If the sound is too low, choose a higher dB, to amplify the sound. If the sound is too high, choose a lower dB. The Level bar gives a visual representation of the audio signal level in dB relative to the full-scale input level.

• Green — the signal is at a good level.

• Yellow — the signal is becoming distorted.

• Red — the signal is distorted.

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Video and Audio

Encoding - Select digital audio encoding format.

• AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included in the Axis product.

• G711

• G726

Sample rate - The number of times per second the sound is sampled. A higher sample rate will provide better audio quality, but also requires a greater bandwidth.

Bit rate - Set the required bit rate depending on the selected encoding. A higher bit rate will give better audio quality. A lower bit rate may have latency or delay, but will require less bandwidth.

For more information about these settings, please see the online help

Audio Output

An external speaker can be connected to the product’s Audio-out connector (a built-in ampliﬁer is required for this). The output can be connected to another ampliﬁer with speakers. A stereo connector must be used for the audio out.

Conﬁgure the audio output settings under Video & Audio > Audio Settings.

Output gain - Control the volume (dB Full Scale) of the line audio output. If the sound is too low, choose a higher dB. If the sound is too high, choose a lower dB.

Audio Clips

An audio clip is a sound ﬁle that can be played when events occur or directly from the Live View page. The audio clip must ﬁrst be uploaded to the Axis product or recorded by a microphone connected to the produc

To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help

To conﬁgure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more inform ation, see Events on page 32.

Note

Audio clips cannot be used if the produc tab under Video & Audio > Video Stream.

t’s audio functionality is enabled. The audio functionality is enabled on the Audio

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AXIS P3384–V

Live View Conﬁg

You can customize the Live View page and alter it to suit your requirements. It is possible to deﬁne the following features of theLiveViewpage.

•StreamProﬁle. See page 16.

• Default Viewer for Browser. See page 23.

• Viewer Settings. See page 24.

• Action Buttons. These are the buttons described in Controls on the Live View Page on page 8 .

•UserDeﬁned Links. See page 24.

• Output Buttons. See page 24.

Default Viewer for Browsers

From Live View Conﬁg > Default Viewer select the default method for viewing video images in your browser. The product attempts to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and selects the best available combination.

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Live View Conﬁg

Browser Viewer Description

Windows Internet Explorer

Other browsers

For more information, please see the online help .

AMC

QuickTime

Java applet

Still image Displays still images only. Click the Refresh button in your browser to view a

Server Push

QuickTime

Java applet

Still image Displays still images only. Click the Refresh button in your browser to view a

Recommended viewer in Internet Explorer (H.264/Motion JPEG).

H.264.

A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client:

• JVM (J2SE) 1.4.2 or higher.

• JRE (J2SE) 5.0 or higher.

new image.

Recommended viewer for other browsers (Motion JPEG).

H.264.

A slower imaging a lternative to Server Push (Motion JPEG only).

new image.

Viewer Settings

To conﬁgure options for the viewer, go to Live View Conﬁg > Viewer Settings.

•SelectShow viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in y our browser.

• H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your Axis reseller.

•SelectShow crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode.

•SelectUse PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel.

•SelectEnable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location speciﬁed in the AMC Control Panel. See AXIS Media Control (AMC) on page 11.

User Deﬁned Links

To display user-deﬁned links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When deﬁning a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page. Custom links deﬁned as cgi links will run the script in the background, in a hidden frame. Deﬁning the link as a web link will open the link in a new window.

Output Buttons

External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page.

To display output buttons in the Live View page:

1. Go to Setup > Live View Conﬁg.

2. Under Output Buttons, select the type of control to use:

- Pulse activates the output for a deﬁned period of time. The pulse time can be set from 1/100 second to 60 seconds.

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Live View Conﬁg

- Active/Inactive displays two buttons, one or each action.

To conﬁguretheactiveandinactivestates,gotoSystem Options > Ports & Devices > I/O Ports and set the port’s Normal state.

For more information about I/O ports, see I/O Ports on page 46.

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AXIS P3384–V

PTZ (Pan Tilt Zoom)

The PTZ menu is available if digital PTZ ( pan, tilt and zoom) is enabled in the selected view area. F or more information on view areas, see View Areas on page 18.

Preset Positions

A preset position is a predeﬁned view that can be used to quickly steer the camera to a speciﬁc location. Preset positions can be accessed in several ways:

• By selecting the preset from the Preset positions drop-down list in the Live View Page.

• When setting up action rules. See page 32.

• When setting up Guard Tour. See page 27.

Each view area has its own preset positions.

To add a preset position:

1. Go to PTZ > Preset Positions.

2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.

3. Enter a descriptive name in the Current position ﬁeld.

4. Click Add. The camera’s position is saved as a preset position.

TheentireviewareaistreatedastheHome position which is readily accessible by clicking the Home buttonontheLiveView page and in the Preset Positions setup window.

The product can be conﬁgured to return to the Home position when the PTZ functionality has been inactive for a speciﬁed length of time. Enter the length of time in the Return to home after ﬁeld and click Save.Setthetimetozerotopreventtheproductfrom automatically returning to the Home position.

To include the preset position name in the overlay text, go to Video & Audio,selectInclude overlay text and enter the modiﬁer #P in

the ﬁeld. For more information about modiﬁers, see File Naming & Date/Time Formats intheonlinehelp

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PTZ (Pan Tilt Zoom)

Guard Tour

A guard tour di splays the video stre am from different preset positions, one-by-one, in a predetermined order or at random and for conﬁgurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.

Toaddaguardtour:

1. Go to PTZ>GuardTourand click Add.

2. Enter a descriptive name.

3. Specify the pause length between runs.

4. Select an available preset position and cl ick Apply.

5. Specify the View Time in seconds or minutes.

6. Specify the View Order or select the Random view order option.

7. Click Save.

To modify or remove guard tours, go to PTZ>GuardTour, select the guard tour in the Guard Tour List and click Modify/Remove.

For more information see the online help

Advanced

Controls

Panel Shortcut Command Buttons can be conﬁgured to provide direct access to commands issued vi a the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page through the Ctrl panel button, see page 9 .

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Detectors

Camera Tampering

Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.

To conﬁgure tampering:

1. Go to Detectors > Camera Tampering.

2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image.

3. Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off, or if the lens is sprayed, covered, or rendered severely out of focus.

4. Click Save.

To conﬁgure the product to send an alarm when tampering occurs:

1. Go to Events > Action Rules.

2. Click Add to set up a new action rule.

3. Enter a Name for the action rule.

4. Under Condition,selectDetectors from the Trigger list.

5. Select Tampering from the list of detectors.

6. Optionally, select a schedule and set additional conditions.

7. Select the action. To send an email, select Send Notiﬁcation a

Note

The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state.

For more information on actions rules, see Events on page 32.

nd select a Recipient from the list of de ﬁned recipients.

Motion Detection

Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.

Motion detection is conﬁgured by deﬁning up to 10 Include and Exclude windows:

• Include windows —deﬁne areas where motion should be detected

• Exclude windows —deﬁne areas w ithin an Include window that should b e ignored (areas outside Include windows are automatically ignored).

For instructions, see Set Up Motion Detection Windows on page 29.

To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See Motion Detection Param eters on page 29.

Once motion detection windows are conﬁgured, the Axis product can be conﬁgured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule on page 33.

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Detectors

Note

Using the motion detection feature may decrease the product’s overall performance.

Set Up Motion Detection Windows

To set up a motion detection Include Window, follow these instructions:

1. Go to Detectors > Motion Detection.

2. Select a desired resolution for viewing while setting up Motion Detection from the View in list.

3. Select the Conﬁgure Included Windows option and click New. Select the new window in the list of windows and enter adescriptivename.

4. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired position) of the window.

5. Adjust the Object Size, History and Sensitivity proﬁle sliders (see Motion Detection Parameters for details). Any detected motion within an active window is indicated by red peaks in the Activity window

6. Click Save.

To exclude parts of the include window, select t include window.

To delete an include or exclude window, select the window in the list of windows and click Del.

he Conﬁgure Excluded Windows and position the exclude window within the

Motion Detection Parameters

The parameters controlling motion detection are described in the table below:

Parameter

Description

High level (100%)

Object Size

Object s ize relative to window size.

Only very large objects trigger motion detection.

History

Object memory length.

An object that appears in

dow triggers motion

the win detection for a long time before it is considered as

n-moving.

Sensitivity

Difference in luminance between background and object.

Ordinary colored objects on ordinary backgrounds trigger motion detection.

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Detectors

Medium level (50%)

Low level (0%)

Recommended values

Default values

Note

• To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size.

• To avoid triggering on small objects, select a high object size.

• If no objects should appear in the Include Window, select a high history level. This will cause motion detection to trigger as long as the object is present in the w indow.

• To only detect ﬂashing light, select a low sensitivity. In other cases high sensitivity is recommended.

Even very small objects trigger motion detection.

5–15% 60–90% 75–95%

15% 90% 90%

An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving.

A large difference in luminance is required to trigger motion detection.

Only very bright objects on a dark background trigger motion detection.

Audio Detection

The Axis product can be conﬁgured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

1. Go to Detectors > Audio Detection.

2. Set the audio alarm level and click Save.

3. Go to Events > Action Rules and set up an action rule, see Setting Up an Action Rule on page 33.

Detected audio is indicated by colored peaks in the Activity indicator. An event is triggered when detected audio rises above or falls below the threshold value, which is represented by the bar.

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AXIS P3384–V

Applications

Third party applications can be uploaded to and installed on the Axis product. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications

To upload an application, go to Applications > Overview, click Browse to locate the ﬁle and then click Upload Package. Click on the uploaded application’s name to open the menu options Settings, License and About.Forconﬁguration instructions, please refer to the documentation provided with the application.

Most applications need a license to run. To install the license, select the License menu option. If the product is connected to the Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options > Support > System Overview ) to receive a license key.

Installed Applications lists installed applications with information about the version and the vendor, the s tatus of the application (running or not running), and information about the license.

Use the Start and Stop buttons to start and stop the application.

To generate a log ﬁle for the application, select the application and click Log.

Note

It is recommended to run one application at a time. Avoid running applications when motion detection is active.

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AXIS P3384–V

Events

The Axis product can be conﬁgured to perform actions when different events occur, for e xample, start a rec ording when motion is detected. The set of conditions that deﬁnes how and when the action is triggered is called an Action Rule.

Available Action Rule triggers and conditions include:

• Applications — use installed applications to trigger the rule, see Applications on page 31.

• Detectors

- Audio Detection — trigger the rule when audio is detected, see Audio Detection on page 30.

- Day/Night Mode — trigger the rule when the product switches between day mode (IR cut ﬁlter on) and night mode (IR cut ﬁlter off). This can for example be used to control an external infrared (IR) light connected to an output port.

- Motion Detection — trigger the rule when motion is detected, see Motion Detection on page 28.

- Tampering — trigger the rule when tampering is detected, see Camera Tampering on page 28.

• Hardware

- Fan — trigger the rule if the fan is malfunctioning. Thiscanforexamplebeusedtosendmaintenance

- Network — trigger the rule if network connectio n is lost or restored. This can for example be used to start

- Temperature — trigger the rule if the temperature falls outside or inside the operating range of the product. This

• Input Signal

- Digital Input Port — trigger the rule when an I/O port receives a signal from a connected device, see I/O

- Manual Trigger — trigger the rule using the Manua

• PTZ

- Moving — trigger the rule when the camera view moves due to a PTZ operation. This can for example be used

- Preset Reached —triggertherulewhenthecamerastopsatapresetposition. Thiscanbeforexamplebeused

•

Storage

- Available — trigger the rule when the storage device is unmounted or removed. This can for example be

notiﬁcations.

recording to the SD card.

canforexamplebeusedtosendmaintenancenotiﬁcations.

Ports on page 46.

l Trigger button in the Live View page, see Controls on

the Live View Page on page 8 . This can for example be used to validate actions during p roduct installation

and conﬁguration.

as an additional co camera view moves due to a PTZ operation.

with the Send Images action to upload images from the preset position.

used to send maintenance notiﬁcations.

ndition to prevent an action rule triggered b y motion detection to record video while the

• System

- Full — trigger the rul e when the storage device is full. Under normal operation, the oldest recordings will be overwritten to prevent the storage device from becoming full.

- Locked —triggertheruleifthestoragedeviceislocked(writeprotected).

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AXIS P3384–V

Events

- System Initializing — trigger the rule when the product is being started. This can for example be used to send a

• Time

- Recurrence — trigger the rule periodically, see Recurrences on page 35. This can for example be used to upload

- Use Schedule — trigger the rule according to the selected schedule, see Schedules on page 34.

Available actions include:

• IR light — activate/de-activate IR light.

• Day/Night Vision Mode —setdaymode(IRcutﬁlter on) or night mode (IR cut ﬁlter off).

• Output Port — activate an I/O port to control an external device.

• Play Audio Clip —seeAudio Clips on page 22.

• PTZ Control

- Preset Position — go to a preset position.

notiﬁcation when the product restarts.

an image every 5 minutes.

- Guard Tour — start a guard tour, s ee Guard Tour on page 27.

• Record Video — record video to a selected storage.

• Send Images —sendimagestoarecipient.

• Send Notiﬁcations —sendanotiﬁcation message to a recipient.

• Status LED — ﬂash the LED indicator. This c an for example be used to validate triggers such as motion detection during product installation and conﬁguration.

Setting Up an Action Rule

An action rule deﬁnes the conditions that must be met for the p roduct to perform an action, for example record video or send email notiﬁcations. If multiple conditions are deﬁned, all must be met to trigger the action.

The following example describes how to set up an action rule to record video to a network share if there is movement in the camera’s ﬁeld of view.

Set up motion detection and add a network share:

1. Go to Detectors > Motion Detection and conﬁgure a m otion detection window, see page 29

2. Go to System Options > Storage and set up the network share, see page 46.

Set up the action rule:

1. Go to Events > Action Rules and click Add.

2. Select Enable rule and enter a descriptive name for the rule.

3. Select Detectors from the Trigger drop-down list.

4. Select Motion Detection from the drop-down list. Select the motion detection window to use.

5. Optionally, select a Schedule and Additional conditions,seebelow.

6. Under Actions, select Record Video from the Ty pe drop-down list.

7. Select a Stream proﬁle and conﬁgure the Duration settings as described below.

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AXIS P3384–V

Events

8. Select Network Share from the Storage drop-down list.

To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can be activated again.

The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the recording time will be extended with another post-trigger time period.

For more information, see the online help

Recipients

Recipients receive media ﬁles and notiﬁcation messages. The following recipients are available:

Recipient Use with action

FTP

HTTP

Network Share Send Images

TCP Send Notiﬁcation

Note

A network share can also be used as a storage device for recorded video. Go to System Options > Storage to conﬁgure a network share before setting up a continuous recordingoranactionruletorecordvideo. SeeStorage on page 45 for more information about storage devices.

To add a recipient:

1. Go to Events > Recipients a

Send Images

Send Notiﬁcation

Send Images

Send Notiﬁcation

nd click Add.

2. Enter a descriptive

3. Select a recip

4. Enter

5.C

6. Click OK.

the information needed for the recipient type.

lick Test to test the connection to the recipient.

name.

ient Type.

Schedules

Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofﬁce hours. Use one of the predeﬁned schedules or create a new schedule as described below.

To create a new schedule:

1. Go to Events > Schedules and click Add.

2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.

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AXIS P3384–V

Events

3. Click OK.

To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.

Recurrences

Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or every hour.

To set up a recurrence:

1. Go to Events > Recurrences and click Add.

2. Enter a descriptive name and recurrence patter n.

3. Click OK.

To use the recurrence in an Action Rule, ﬁrst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.

To modify or re move recurrences, select the recurrence in the Recurrences List and click Modify or Remove.

Page 36

AXIS P3384–V

Recordings

TheAxisproductcanbeconﬁgured to record video continuously or according to an action rule:

• To start a continuous recording, see page 36.

• To set up action rules, see page 33.

• To access recordings, see Recording List on page 36.

•Toconﬁgure camera controlled storage, see Storage on page 45.

Recording List

Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the event that triggered the recording.

To play or download a recording, follow these steps:

1. Go to Recordings > List.

2. Use the ﬁlter to narrow the list of recordings. Enter the desired ﬁlter criteria and click Filter. Some ﬁlters may take a long time to complete.

3. Select the recording.

4. Click Play to play the recording, or click Download to download the recording.

Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded ﬁle is a zip ﬁle containing a minimum of three ﬁles, of which the Matroska (mkv) ﬁles are the actual recordings. The recordings are time-stamped with the date and time they were downloaded (that is, not the date the

Note

To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software

For de t ailed r ecording and video information, select a recording and click Properties.

To remove a recording, select the recording and click Remove.

recordings were made).

Continuous Recording

The Axis product can be conﬁgured to continuously save video to a storage device. See Storage on page 45 for more information about s torage devices. To prevent the disk from becoming full, it is recommended to conﬁgure the disk to automatically remove old recordings.

To start a continuous recording, follow these steps:

1. Go to Recordings > Continuous.

2. Select Enabled.

3. Select type of storage device from the Disk list.

4. Select a Stream proﬁle to use for continuous recordings.

5. Click Save to save and start the recording.

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AXIS P3384–V

Recordings

Note

If a new stream proﬁle is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream proﬁle will start. All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings.

Page 38

AXIS P3384–V

System Options

Security

Users

User access control is enabled by default and can be conﬁgured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is a lso possible to allow anonymous viewer login, which means that anybody may access the Live View page.

The user list displays authorized users and user groups (access levels):

Viewer - Access to the Live View page

Operator - Access to the Live View page and to all settings except System Options

Administrator - Unrestricted access to all settings; can add, modify and remove other users.

Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there are viewing clients that do not support encryption, or if you upgraded the ﬁrmware and existing clients support encryption but need to log in again and be conﬁguredtousethisfunctionality.

Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.

Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.

Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be made before using the Axis product.

ONVIF

ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants, and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperablity between different vendor products, increased ﬂexibility, red

By creating a user you automaticall with the product. For more information see www.onvif.org

y enable ONVIF communication. Use the user name and password with all ONVIF communication

uced cost and future-proof systems.

IP Address Filter

IP address ﬁltering i s enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied acces

The administr

ator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).

s to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address ﬁltering.

HTTPS

The Axis product supports encrypted browsing using HTTPS. This is conﬁgured on the System Options > Security > HTTPS page.

A self-signed certiﬁcate can be used until a Certiﬁcate Authority-issued certiﬁcate has been obtained. Click Create self-signed certiﬁcate to install a self-signed certiﬁcate. Although self-signed certiﬁcates are free and offer some protection, true security is only implemented a fter the installation of a signed certiﬁcate iss ued by a Certiﬁcate Authority.

To ob tain a signed certiﬁcate from an issuing Certiﬁcate Authority, click Create Certiﬁcate Request. When the signed certiﬁcate is re turned, click Install signed certiﬁcate to import the certiﬁcate. The properties of any certiﬁcate request currently resident in the product or installed can be viewed by clicking Properties.

To enable HTTPS in the Axis product, the HTTPS Connection Policy must be set for each user group.

For more information, see the online help

Page 39

AXIS P3384–V

System Options

IEEE 802.1X

IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).

To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a third-party entity called an authe ntication server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.

In Axis' implementation, the network device and the authentication server authenticate themselves with the help of digital certiﬁcates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certiﬁcates are provided by an Certiﬁcation Authority (CA). You need:

•aCAcertiﬁcate to validate the identity of the authentication server

• a C A-s igned client certiﬁcate and a private key to authenticate the network device.

To allow the network device to access a network protected by IEEE 802.1X:

1. Obtain a CA certiﬁcate, a client certiﬁcate and a client private key (contact your network administrator).

2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certiﬁcate, the client certiﬁcate and the client private key.

3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.

4. Check the box to enable IEEE 802.1X and click Save.

Certiﬁcates

CA Certiﬁcate The CA certiﬁcate is used to validate the identity of the authentication server. Enter the path to

the certiﬁcate directly, or locate the ﬁle using the Browse button. Then click U acertiﬁcate, click Remove.

Client certiﬁcate Client private key

Settings

EAPOL version

EAP identity

Private key password

Enable IEEE 802.1X

The client certiﬁcate and private key are used to authenticate the network device. They can be uploaded as separate ﬁles or in one combined ﬁle (e.g. a PFX ﬁle or a PEM ﬁle). Use the Client

private key ﬁeld if uploading one combined ﬁle. For each ﬁle, enter the path to the ﬁle, or locate the ﬁ

le using the Browse button. Then click Upload.Toremoveaﬁle, click Remove.

SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.

Enter the user identity (maximum 16 characters) associated with your certiﬁcate.

Enter the password (maximum

Check the box to enable the IEEE 802.1X protocol.

16 characters) for the private key.

pload.Toremove

Certiﬁcates

Certiﬁcates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HTTPS), network protection via IEEE 802.1X and secure upload of images and notiﬁcation messages for example via email. Two types of certiﬁcates

used with the Axis product:

can be

erver/Client certiﬁcates - to authenticate the Axis product

CA certiﬁcates - to authenticate peer certiﬁcates, for example the certiﬁcate of an authentication server in case the Axis product is

connected to an IEEE 802.1X protected network.

Note

Installed certiﬁcates, except preinstalled CA certiﬁcates, will be deleted if the product is reset to factory default. Preinstalled CA certiﬁcates that have been deleted will be reins t alled.

Page 40

AXIS P3384–V

System Options

A Server/Client certiﬁcate can be self-signed or issued by a Certiﬁcate Authority (CA). A self-signed certiﬁcate offers limited protection and can be used before a CA-issued certiﬁcate has been obtained.

To install a self-signed certiﬁcate:

1. Go to System Options > Security > Certiﬁcates.

2. Click Create self-signed certiﬁcate and provide the requested i n forma t ion.

To create and install a CA-signed certiﬁcate:

1. Create a self-signed certiﬁcate as described above.

2. Go to System Options > Security > Certiﬁcates.

3. Click Create certiﬁcate signing request and provide the requested information.

4. Copy the PEM-formatted request and send to the CA of your choice.

5. When the signed certiﬁcate is returned, click Install certiﬁcate and upload the certiﬁcate.

Server/Client certiﬁcates can be installed as Certiﬁcate from signing request or as Certiﬁcate and private key.SelectCertiﬁcate and private key if the private key is to be upload as a separate ﬁle or if the certiﬁcate is in PKCS#12 format.

The Axis product is shipped with several preinstalled CA certiﬁcates. If required, additional CA certiﬁcates can be installed:

1. Go to System Options > Security > Certiﬁcates

2. Click Install certiﬁcate and upload the certiﬁcate.

Audio Support

Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to conﬁgure audio settings, see Audio Settings on page 21.

Note

Deselecting this option will disable audio globally in the Axis product, for conﬁg u red events and proﬁles with audio as well.

Date & Time

The Axis product’s date and time settings are conﬁgured under System Options > Date & Time.

Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see

below).

To change the date and time settings, select the preferred Time mode under New Server Time:

• Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically.

• Synchronize with NTP Server obtains date a nd time from an NTP server. With this option, date and time settings are updated continuously. For information on NTP settings, see NTP Conﬁguration on page 42.

If using a host name for the NTP server, a DNS server must be conﬁgured. See DNS C onﬁguration on page 42.

• Set manually allow s you to manually set date and time.

If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes.

The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the

predeﬁned formats or see File Naming & Date/Time Formats in the online help time formats. To include date and time in the overlay text, go to Video & Audio and select Include date and Include time.

for information on how to create custom date and

Page 41

AXIS P3384–V

System Options

Network

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneo usly, and at least one version must always be enabled.

IPv4 Address Conﬁguration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are conﬁgured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Conﬁguration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notiﬁcation, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot b e accessed, run A XIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see page 48) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Conﬁguration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the conﬁguration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be conﬁgured in the network router.

ARP/Ping

The IP address can be set using ARP and Ping. For instructions, see the product’s Installation Guide.

ARP/Ping is enabled by default. To disable, uncheck the box under System Options > Network > TCP/IP > Basic.

The ARP/Ping service is automatically disabled two minutes after the product is started, or as soon as an IP address is set. To reset the IP address, the product must be restarted to activate ARP/Ping for an additio

Pinging the product is still possible when this service is disabled.

AXIS Video Hosting System (AVHS)

AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and he

AVHS i s enabled by default. T he sett

One-click enabled - Pre Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.

Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connecte one-click installation.

d t o the service. This option can be used when the product is already installed and it is not convenient to use the

ss the product’s control button (see Hardware Overview on page 4 ) to c onnect to an AVHS service over the

lp to ﬁnd a local AVHS Service Provider go to www.axis.com/hosting

ings are conﬁgured under System Options > Network > TCP IP > Basic.

nal two minutes.

AXIS Internet Dynamic DNS Service

Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net

AXIS

o register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic.Under

T Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

Page 42

AXIS P3384–V

System Options

Advanced TCP/IP Settings

DNS Conﬁguration

DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.

To make manual settings, select Use the following DNS server address and specify the following:

Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separate d by semicolons. The host name is always the ﬁrstpartofafullyqualiﬁed domain name, for example, myserver is the host name in the fully qual iﬁe d domain name myserver.mycompany.com where mycompany.com is the domain name.

Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is optional and will be used if the primary is unavailable.

NTP Conﬁguration

NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.

To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP s erver.

Host Name Conﬁguration

The Axis product can be accessed using a ho st name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.

Select Use the host name to set the host name manually.

Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.

For more information, see the online help

Link-Local IPv4 Address

Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the same time.

This f unction can be disabled under System Options > Network > TCP/IP > Advanced.

HTTP

The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default s etting, which is 80, any port in the range 1024–65535 can be used.

HTTPS

The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 443, any port in the range 1024–65535 can be used.

To enable HTTPS, go to System Options > Security > HTTPS. For more information, see pa ge 38.

Page 43

AXIS P3384–V

System Options

NAT traversal (port mapping) for IPv4

A network router allows devices on a privat e network (LAN) to share a si ngle connection to the Internet. This is done by forwarding network trafﬁc from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-conﬁgured to stop attempts to access the private network (LAN) from the public network (Internet).

Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT tra versal properly conﬁgured, all HTTP trafﬁc to an external HTTP port in the NAT router isforwardedtotheproduct.

NAT traversal is conﬁgured under System Options > Network > TCP/IP > Advanced.

Note

• For NAT traversal to work, this must be supported by the router. The router must also support UPnP

• The route r has many different names: “NAT router”, “Network ro uter”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home ﬁrewall” but the essential purpose of the device is the same.

Enable/Disable - When enabled, the Axis product attempts to conﬁgure port mapping in a NAT router on your network, using UPnP Note that UPnP

Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the ﬁeld. If no router is speciﬁed, the product automatically searches for N AT routers on your network. If more than one router is found, the d efault router is selected.

Alternative HTTP port - Select this option to manually deﬁne an external HTTP port. Enter the port number in the ﬁeld. If no port is entered here, a port number is automatically selected when NAT traversal is enabled.

Note

FTP

The FTP server running in the Axis product enables upload of new ﬁrmware, user applications, etc. The FTP server can be disabled under System Options > N etwork > TCP/IP > Advanced.

Note

RTSP

The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554.

must be enabled in the product (see System Options > Network > UPnP).

• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not support UPnP and you need to manually conﬁgure port forwarding in the NAT router.

• If you attempt to manually enter a port that is already in use, anothe r available port is automatically selected.

• When the port is selected automatically it is displayed in this ﬁeld. To change this, enter a new port number and click Save.

This FTP server has nothing to do with the product’s ability to transfe r images via FTP to other locations and servers.

Note

H.264 video streams will not be available if the RTSP server is disabled.

SOCKS

SOCKS is a networking proxy protocol. The Axis product can be conﬁgured to use a SOCKS server to reach networks on the other side of a ﬁrewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a ﬁrewall, and notiﬁcations, uploads, alarms, etc need to be sent to a destination outside the local network (for e x ample the Internet).

SOCKS is conﬁgured under System Options > Network > SOCKS. For more information, see the online help

Page 44

AXIS P3384–V

System Options

QoS (Quality of Service)

QoS (Quality of Service) guarantees a certain level of a speciﬁed resource to selected trafﬁc on a network. A QoS-aware network prioritizes network trafﬁc and provides a greater network reliability by controlling the amount of bandwidth an application may use.

TheQoSsettingsareconﬁgured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the Axis product can mark the following types of trafﬁc: live video, live audio, event/alarm trafﬁc and management trafﬁc.

Note

Live audio DSCP will be equal to live video DSCP if H.264 over RTSP is us ed.

SMTP (email)

To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email).

Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the ﬁelds provided. A From email address is also required. If the mail server requires authentication, check Use authentication to log in to this server and enter the necessary information.

SNMP

The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP. Community names are used to identify groups.

The Axis product can be conﬁgured to support SNMP on the System Options > Network > SNMP page.

Depending on the level of security required, select the version on SNMP to use.

SNMP v1/v2 provides the lowest level of security. The community name can be speciﬁed as a password for read or read/write access to all supported SNMP devices. The default password for the Read community is public and the default password for the Write community is write.

Note

If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.

Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message.

The following tra ps are available:

•Coldstart

•Warmstart

•Linkup

• Authentication failed

SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

To use SNMP v3, HTTPS must be enabled, see HTTPS on page 38. To enable SNMP v3, check the box and provide the initial user password.

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings on page 48.

Page 45

AXIS P3384–V

System Options

UPnP

The Axis product includes support for UPnPTM.UPnPTMis enabled by default and the product is automatically detected by operating systems and clients that support this protocol.

UPnP

can be disabled under System Options > Network > UPnPTM.

RTP/H.264

The RTP port range and multicast settings are conﬁgured under System Options > Network > RTP.

The RTP port range deﬁnes the range of ports from which the video/audio ports are automatically selected. For multicast streams, only certain IP addresses and port numbers should be used.

Select Always Multicast Video and/or Always Multicast Audio to start multicast streaming without opening an RTSP session.

Bonjour

The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol.

Bonjour can be disabled under System Options > Network > Bonjour.

Storage

SD Card

NOTICE

To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.

The Axis product supports SD cards with the following ﬁle systems:

• ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss. To access data stored on the card from the Windows operating system, a third-party ex

• vFAT — most SD cards are pre-formatted with vFAT wh

If required, the SD card can be re-formatted

1. Insert the SD card in the SD card slot.

2. Go to System Options > Storage an

3. Click Format and select th

Note

During formatting any previous data stored on t he disk will be lost.

Mounting i card has been unmounted and not ejected and re-inserted.

To unmount the SD card:

s done automatically when the card is inserted or when the product is started. A manual mount is only required if the

e desired ﬁle system.

to the desired ﬁle system. To format the SD card:

d click SD Card.

en purchased.

t4 driver or application is required.

1. Go to System Options > Storage and click SD Card.

2. Click Unmount.

3. The card can now be removed.

The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management.

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If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card.

To avoid ﬁlling the card, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

To stop writing to the card and protect recordings from being removed, select Lock under Recording Settings.

Network Share

Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common Internet File System) and use them for storage of recordings.

To add a network share:

1. Go to System Options > Storage.

2. Click Network Share.

3. Enter the IP address, DNS or Bonjour name to the host server in the Host ﬁeld.

4. Enter the name of the share in the Share ﬁeld.

5. If required, select The share requires login and enter the user name and password.

6. Click Connect.

To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.

To avoid ﬁlling the share, it is recommended to remove recordings continuously. Under Recording Settings,selectRemov older than and select the number of days or weeks.

To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.

e recordings

Ports & Devices

I/O Ports

The Axis product provides one input port and one output port for connection of external devices. For information on how to connect external devices, see Connectors on page 4 .

The I/O ports are conﬁgured under System Options > Ports & Devices > I/O Ports . The ports can be given descriptive names and their Normal states can be con

Port Status

The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports.

ntenance

Mai

The Axis product provides several maintenance functions. These are available under System Options > Maintenance.

ﬁgured as Open circuit or Grounded circuit.

Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

• the boot protocol (DHCP or static)

• the static IP address

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• the default router

• the subnet mask

•thesystemtime

• the IEEE 802.1X settings

• the focus position

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 48.

To reset the optics to the factory default position, click Calibrate under Optics. This may be necessary in situations where the optics has lost its calibration during transport or has been exposed to extreme vibrations.

To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, m inutes or hours. This can be useful for identifying the product among other pro ducts installed in the same location.

For i nformation about ﬁrmware upgrade, see Upgrading the Firmware on page 49.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

Axis Communications 0511-001 User manual

Specifications and Main Features

Frequently Asked Questions

User Manual