Axis Communications 0417-004 User manual

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USER'S MANUAL
AXIS P7214 Video Encoder
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About this document
This manual is intended for administrators and users of the AXIS P7214 Video Encoder, and is applicable to rmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be benecial, for developing shell scripts and applications. Later version of this document will be posted to the Axiswebsite,asrequired.Seealso the product’s online help, available via the w eb-based interface.
Liability
Every care has been taken in the preparation of this manual. Please inform your local Axis ofce of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and tness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intende d purpose.
Intellectual Property Rights
Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www.a xis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries.
This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer, Inc.,underthetermsofApplePublicSourceLicense2.0(see http://www.opensource.apple.com/apsl). The source code is available from http://developer.apple.com/darwin/projects/bonjour/
Equipment Modications
This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modications will invalidate all applicable regulatory certications and approvals.
Trademark Acknowledgments
Apple, Boa, Bo njour, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Real, SMPTE, QuickTime, UN IX, Windows, Windows Vista and WWW are registered trademarks of the respe ctive holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its afliates. UPnP mark of the UPnP
TM
Implementers Corporation.
TM
is a certific
ation
Support
Should you require any technical assistance reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connec
,pleasecontactyourAxis
tedtotheInternet,youcan:
download user documentation and software updates
find answers to resolved problems in the FAQ database. Search
by product, category, or phrase
report problems to Axis support staff by logging in to your private
support area
chat with Axis support staff (selected countries only)
visit Axis Support at www.axis.com/techsup/
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AXIS P7214 Video Encoder
Table of Contents
HardwareOverview .......................................... 4
Connectors .................................................... 4
LEDIndicators .................................................. 5
AccessingtheProduct ....................................... 6
AccessfromaBrowser ........................................... 6
AccessfromtheInternet .......................................... 7
SettheRootPassword ........................................... 7
TheLiveViewPage .............................................. 8
MediaStreams ............................................. 11
HowtoStreamH.264 ............................................ 11
MJPEG ........................................................ 11
AXISMediaControl(AMC) ........................................ 11
AlternativeMethodsofAccessingtheVideoStream .................... 12
AccessingAudioStreams ......................................... 13
SettingUptheProduct ...................................... 14
BasicSetup .................................................... 14
VideoandAudio ............................................ 15
VideoStream ................................................... 15
Quadstream ................................................... 16
Stream Proles ................................................. 16
CameraSettings ................................................ 17
PrivacyMask ................................................... 17
Overlay ........................................................ 17
AudioSettings .................................................. 18
AudioClips .................................................... 20
Live View Cong ............................................ 21
PTZ(PanTiltZoom) ......................................... 24
PresetPositions ................................................. 24
Advanced ...................................................... 24
ControlQueue .................................................. 25
Detectors .................................................. 26
CameraTampering .............................................. 26
MotionDetection ............................................... 26
AudioDetection ................................................ 28
Events .................................................... 29
SettingUpanActionRule ........................................ 30
Recipients ..................................................... 30
Schedules ...................................................... 31
Recurrences .................................................... 31
Recordings ................................................. 32
RecordingList .................................................. 32
ContinuousRecording ............................................ 32
SystemOptions ............................................. 34
Security ....................................................... 34
Date&Time .................................................... 35
Network ....................................................... 36
Storage ....................................................... 40
Ports&Devices ................................................. 41
Maintenance ................................................... 42
Support ....................................................... 43
Advanced ...................................................... 44
ResettoFactoryDefaultSettings ................................... 44
Troubleshooting ............................................ 45
CheckingtheFirmware ........................................... 45
UpgradingtheFirmware .......................................... 45
EmergencyRecoveryProcedure .................................... 45
Symptoms,PossibleCausesandRemedialActions ..................... 46
Technical Specications ...................................... 50
PerformanceConsiderations ....................................... 51
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AXIS P7214 Video Encoder
Hardware Overview
Hardware Overview
5
4
3
2
1
IN 1 IN 2 OUT 1
2
1
6
4
3
12
11
10
9
8
7
1.
Audio input 1
2.
Audio input 2
3.
Audio output 1
4.
Video input connectors
5.
LED indicators for power, status, network
6.
Mounting holes
7.
SD card slot (microSD )
8.
I/O connector
9.
RS-485/RS-422 connector
10.
Control button
11.
Power connector
12.
Network connector (PoE)
Connectors
For technical specications, see
Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE).
NOTICE
Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required. A ny network cables that are routed in outdoor environments or similar shall be shielded (STP) and intended for their specic use. Make sure that the network switch is properly grounded. See for regulatory requirements.
Audio in (pink) - 3.5 mm input for a m ono microphone, or a line-in mono signal (left channel is used from a stereo signal).
page 50
.
Audio out (green) - 3.5 mm output for audio (line level) that can be connected to a public address (PA) system or an active s peaker with a built-in am plier. A stereo connector must be used for audio out.
SD card slot - A standard or high-capacity SD card (not included) can be used for local recording with removable storage.
OTICE
N
To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System Options > Storage > SD Card and click Unmount.
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AXIS P7214 Video Encoder
Hardware Overview
Control button - The control button is used for:
• ConnectingtoanAXISVideoHostingSystemservice. See 1 second until the Status LED ashes green.
page 37
. To connect, press and hold the button for about
• ConnectingtoAXISInternetDynamicDNSService. See about 3 seconds.
• Resetting the product to factory default settings. See
Power connector - 2-pin terminal block for power input.
I/O terminal connector - Use in applications for e.g. motion detection, event triggering, time lapse recording and alarm notications.
In addition to an auxiliary power and a GND pin, the I/O terminal connector provides the interface to:
Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule. The output will show as active (shown under System Options > Ports & Devices) if the alarm device is activated.
Digital input – An alarm inpu t for connecting devices that can toggle between an open and closed circuit, for example: PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and the input becomes active (shown under System Options > Ports & Devices).
RS-485/RS-422 connector - Two 2- pin terminal blocks for RS-485/RS-422 serial interface used to control a uxiliary equipment, e.g. PTZ devices.
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page 44
. To connect, press and hold the button for
.
LED Indicators
LED
Network
Status
Power
Color
Green
Amber
Unlit No network connection.
Green Steady green for n ormal operation.
Amber
Red
Green
Amber
Indication
Steady for connection to a 100 MBit/s network. Flashes for netw ork activity.
Steady for connection to a 10 MBit/s network. Flashes for network activity.
Steady during startup and when restoring settings.
Slow ash for failed upgrade.
Normal operation.
Flashes green/amber during rmware upgrade.
Note
• The Status LED can b e congured to be unlit during normal operation. To congure, go to Setup > System Options > Ports & Devices > LED. See the online help for more information.
• The Status LED can be congured to ash for identifying the unit. Go to Setup > System O ptions > Maintenance .
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AXIS P7214 Video Encoder
Accessing the Product
Accessing the Product
To install the Axis product, refer to the Installation Guide supplied with the product.
The product can be u sed with most operating systems and browsers. The recommended browsers are Internet Ex plore r with Windows, Safari with Macintosh and Firefox with other operating systems. See Internet Explorer, allow install ation of AXIS Media Control (AMC) when prompted.
Note
• QuickTime
• If your computer restricts the use of additional software components, the product can be congured to use a Java applet for viewing Motion JPEG.
TM
is also supported for viewing H.264 streams and for audio.
Access from a Browser
1. Start a browser (Internet Explorer, Firefox, Safari).
2. Enter the IP address o r host name of the Axis product in the browser’s Location/Address eld. To access the product from a Macintosh computer (M ac OS X), click on the Bonjour tab and select the product from the drop-down list.
Technical Specications, on page 50
.Toviewstreamingvideoin
If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.
3. Enter your user name and password. If this is the rst time the product is accessed, the root password must rst be congured; for instructions see
4. The product’s Live View page appears in your browser.
Note
The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page.
Set the Root Password, on page 7
.
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AXIS P7214 Video Encoder
Accessing the Product
Access from the Internet
Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the pr oduct. To do this, enable the NAT-traversal feature, which will attempt to automatically congure the router to allow access to the product. This is enabled from Setup > System Options >
Network > TCP/IP Adva n c ed.
For more information, please see www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup
NAT traversal (port mapping) for IPv4, on page 38
. See also AXIS Internet Dynamic D NS Service at
Set the Root Password
To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Congure Root Password dialog, which appears when the pro
To prevent network eavesdropping certicate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafc between web browsers and servers. The HTTPS certicate ensures encrypted exchange of information.
To set the password via a standard HTTP connection, enter it directly in the rst dialog.
To set the password via an encrypted HTTPS connection, follow these steps:
1. Click Create self-signed certicate.
2. Provide the requested information and click OK.Thecertificate is created and the password can now be set securely. All trafcto
3. Ente
and from the product is encrypted from this point on.
rapasswordandthenre-entertoconfirm the spelling. Click OK. The password has now been configured.
, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS
duct is accessed for the rst time.
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AXIS P7214 Video Encoder
Accessing the Product
Note
• The default administrator user name root is permanent and cannot be deleted.
• If the password for root is lost, the product m ust be reset to the factory default settings. See
Settings, on page 44
.
Reset to Factory Default
TheLiveViewPage
The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page. The following provides an overview of each available control.
Controls on the Live View Page
The Stream Prole drop-d own list allows you to select a customized or pre-programmed stream prole. Stream proles are congured under Video & Audio > Stream Proles.See
Click Pulse to activate the output for a dened period of time, such as switching on an exte rnal light for 20 seconds .
Click the Active/Inactive buttons to manu on and off.
The Manual Trigger button is used to trigger an action rule from the Live View page, see .
ally start and stop a connected device — e.g. switch an external light
Stream Proles, on page 16
.
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AXIS P7214 Video Encoder
Accessing the Product
Click Snapshot to save a snapshot of the video image. Right-click the video im age to save it in JPEG format on your computer. This button is primarily intended for use when the AX IS Media Control viewer toolbar is not available. Enable this button from Live View Cong > Action Buttons.
The Audio clip drop-down list allows you to play an audio clip from the Live View page. Select the audio clip and click the Play button.
AXIS Media Control viewer toolbar
The AXIS Media Control viewer toolbar is available in Internet Explorer only. See information. The toolbar displays the following buttons:
The Play button connects to the Axis product and starts playing a media stream.
The Stop button stops the media stream.
The Snapshot button takes a snapshot of the video image. The locationwheretheimageissavedcanbespecified in the AMC Control Panel.
Click the View F ull Screen button and the video image will ll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.
The Record button is used to record the current video stream. The location w h er e the recording is saved can be specied in the AMC Control Panel.
AMC Audio Controls
AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when audio is enabled.
Speaker button — Click to turn the speakers on or off.
Microphone button – Click to mute or unmute the microphone. In
buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission.
AXIS Media Control (AMC), on page 11
Simplex - speaker only mode
,theMicrophone and Talk
for more
Use the slider to control the volume of the speakers and the microphone.
Half-duplex mode
The Talk/Listen button is used to switch betw from the Audio tab in the AMC Control panel:
• Push-To-Talk mode: Click and hold the button to talk/send. Release the button to listen.
• Toggle mode: Click once to switch betwee
een sending and r eceiving audio. The button can be congured
n talking and listening.
Simplex – speaker only mode
To send audio, the Talk and Microphone buttons must both be active. Click either button to stop audio transmission.
PTZ Controls
TheLiveViewpagealsod System Options > Security > Users.
With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.
isplays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specied users under
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AXIS P7214 Video Encoder
Accessing the Product
Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer.
Click the Center mode button and click in the image to center the camera view on that position. The center mode button could also be used to zoom in on a specic area. Click in the image and drag to draw a rectangle surrounding theareatobemagnified. To zoom out, rotate the mouse w h eel.
Click the Ctrl panel button to open the PTZ control panel which pro v ides additional PTZ controls. User-dened buttons can also appear in the Control panel. See
Select the video channel or a PTZ preset position to s teer the camera view to the saved position. See
Preset Positions, on page 24
Pan and Tilt b ars – U se the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.
Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.
Controls, on page 25
.
.
Focus bar – Use the arrows to focus the camera, or click on a position on the bar to set the focus position. Using the focus bar will disable the product’s autofocus. To re-enable, use the PTZ control panel which is opened by clicking the Ctrl panel button (see above).
Iris bar – Click on a position on the iris bar to change the degree to which the iris is opened. This will disable the product’s auto iris. To re-enable, use the PTZ control panel which is opened by clicking the Ctrl panel button (see above).
The PTZ controls can b e disabled under PTZ > Advanced > Controls,see
Controls, on page 25
.
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AXIS P7214 Video Encoder
Media Streams
Media Streams
The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use.
The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streamsandtothelistofavailable stream proles. Other applications and clients can access video and audio streams directly, without going via the Live View page.
How to S tream H.264
The video com pression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.
Deciding which combination of protocols and methods to use depends on your viewing requirements, a nd on the properties of your network. The available options in AXIS Media Control are:
Unicast RTP
RTP over RTSP
RTP over RTSP over HTTP
Multicast RTP
AXIS Media Control negotiates with the Axis product to determine the tra nspo rt protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specic requirements.
Note
H.264 is licensed technology. The Axis product includes one H.264 vie wi n g client license. Installing ad ditional unlicensed copies of the client is prohibited. To
This unicast method (RTP over UDP) is used for live unicast video, especially when it is important to always have an up-to-date video stream, even if some images are dropped.
This unicast method (RTP tunneled over RTSP) is useful as it is relatively simple to congure rewallstoallowRTSPtraffic.
This unicast method can be used to traverse rewalls. Firewalls are commonly congured to allow the HTTP protocol, thus allowing RTP to be tunneled.
This method (RTP over UDP) should be used for live multicast video. The video stream is always up-to-date, even if some images are dropped. Multicasting provides the most efcient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network router unless the router is congured to allow this. It is not possible to multicast over the Internet, for example. Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections.
purchase additional licenses, c o n tact your Axis reseller.
Unicasting is used for video-on-demand transmission so that there is no video traffic on the network until a client connects and requests the stream. Note that there are a maximum of 20 simultaneous unicast connections.
MJPEG
This format uses standard JPEG still imag es for the video stream. These images are then displayedandupdatedataratesufficient to create a stream that shows constantly updated motion.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in W ind ow s.
AXIS Media Control (AMC)
AXIS Media Control (AMC) in Internet Exp lorer in W indows is the recommended method of accessing live video from the Axis product.
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AXIS P7214 Video Encoder
Media Streams
TheAMCControlPanelcanbeusedtoconfigure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information.
The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from:
• Windows Control Panel (from the Start m enu)
• Alternatively, right-click the video image in Internet Explorer and click Settings.
Alternative Methods of A ccessing the Video Stream
You can also access video and images from the Axis product in the following ways:
Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open H TTP connection to the browser and sends data as and when required, for as long as required.
Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:
- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp
- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp
- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
QuickTime
TM
. The following paths can be used:
- rtsp://<ip>/axis-media/media.amp
- rtsp://<ip>/axis-media/media.3gp
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AXIS P7214 Video Encoder
Media Streams
Note
<ip>= IP addess
• The Axis product supports QuickTime 6.5.1 and later.
• QuickTime ad ds latency to the video stream.
• It may be possible to use other players to view the H.264 stream using the paths above, although A xis does not guarantee this.
Accessing Audio Streams
The Live View page provides access to audio through A XIS Media Control; in addition audio c an be accessed in the following wa ys:
VAPIX® Application Programming Interface (API) For more information, visit www.axis.com/developer
Windows Media Player supports simplex audio. The following paths can be used:
- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp
- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp
- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
QuickTime
•TheJava applet supports simplex audio with G.711 encoding.
TM
supports G.711 and AAC audio encoding. The following paths can be used:
- rtsp://<ip>/axis-media/media.amp
- rtsp://<ip>/axis-media/media.3gp
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AXIS P7214 Video Encoder
Setting Up th e Product
Setting Up the Product
The Axis product can be congured by users with administrator or oper ator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
Administrators have unrestricted access to all settings.
Operators have access to all settings except System Options
See also the online help
.
Basic Setup
Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:
1. Users. See
2. TCP/IP. See
3. Date & Time. See
4. Video Stream. See
5. Audio Settings. See
The Basic Setup menu can be disabled from System Options > Security > Users.
page 34
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.
page 35
page 15
page 18
.
.
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AXIS P7214 Video Encoder
Video and Audio
Video and Audio
The video a nd audio settings can be used to optimize video and audio quality. You can congure the following:
• Video str eam se tting s. See
•Streamprofiles. See
• Camera settings. See
• Overlay image. See
• Audio settings. See
• Audio clips. See
page 20
page 16
page 17
page 17
page 18
.
page 15
.
.
.
.
.
Video Stream
You can dene the following video stream settings from Video & Audio > Video Stream:
•Image.See
• H.264. See
•MJPEG.See
Note
Video stream can be congured for each channel including quad stream.
page 15
page 16
page 16
.
.
.
Image
The default image settings can be congured under Video & Audio > Video Stream.SelecttheImage tab .
The follo wi ng settings are available:
Resolution. Select the default resolution.
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AXIS P7214 Video Encoder
Video and Audio
Compression. The compression level affects the image quality, bandwidth and le size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger le sizes.
Rotate image. If required, the image can be rotated.
Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be limited.
Overlay settings.See
Click Save to apply the new settings.
Overlay, on page 17
.
H.264
H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-fram e s. An I-frame is a complete image whereas P-frames only contain the differences from previous frames.
The GOV length is the number of fram es between two consecutive I-frames. Increasing the GOV length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality.
ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up more bandwidth for increased activity in the image, and less for lower image ac tivity. CBR allows you to set a xed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased image activity, but in this case cannot, frame rate and image qualityareaffectednegatively.Topartly compensate for this, it i s possible to prioritize either frame rate or image quality. Not setting a priority means that frame rate and image quality are equally affected. You must sa ve your settings before they can take effect.
The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay Settings and enter the modier #b in the eld.
MJPEG
Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations. provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame size optimizes bandwidth and storage usag e, but may give poor image quality. To prevent increased bandwidth and storage usage, the maximum frame size should be se t to an optimal value.
Setting the frame size to the Default setting
Quad stream
A Quad view displays images from all four channels on a single screen; where the images from e ach camera take up a quarter of the display area. It is possible to dene settings for the video stream in quad view.
Stream Proles
Astreamprofile is a s Stream pro les ca n be used:
• When setting up recording using action rules, see
• When setting up a continuous recording, see
• In the Live View page — select the stream prole from the Stream prole drop-down list.
Four pre-programmed stream proles are available for quick set up. Each pre-programmed prole has a descriptive name, indicating its purpose. If required, the pre-programmed stream proles can be modied and new customized stream proles can be created.
To create a new prole or modify an existing prole, go to Setup > Video & Audio > Stream Proles.
To select a default stream prole for the Live View page, go to Setup > Live View Cong.
et of pre-congured stream settings including resolution, compression, frame rate and overlay settings.
Events, on page 29
Continuous Recording, on page 32
.
.
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AXIS P7214 Video Encoder
Video and Audio
Camera Settings
The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.
Image Appearance
The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.
The Contrast changes the relative difference between lig ht and dark. It can be adjusted using the slidebar.
Video input
• Enter a descriptive name for your video source in the Video source name eld.
• The values in the Offset Adjustments elds affect the horizontal and vertical synchronization f or the image. This can be used to eliminate any black border surro unding the im a ge. High values, both negative and positive can put the image out of sync.
• De-interlacing - is used to improve video stream image quality from analog devices. Select any of the follow ing options from the De-interlacing drop-down list. Select None if de-interlacing is not necessary; Blending for improved image quality that is not as processor intensive; Adaptive Interpolation perform s de-interlacing of the video stream by applying different
lters on the image. This may give a better result than Motion Adaptive Interpolation in rare cases; Motion Adaptive Interpolation performs de-interlacin g of the video stream by applying dif fer ent lters depending on the motion in different
parts of the image. This will in most cases result in the best image quality.
Antialiasing will minimize distortion known as aliasing, which happens when a high-resolution image is represented at alowerresolution.
• For each video input 75 Ohm video termination can be enabled/disabled via the product's w eb page at Video & Audio > Video Input > Video termination. These terminations are enabled on factory default. In cases where the product is to be connected in para lle l with other equipment, for optimum vide o quality, it is recommended that termination be enabled for only the last device in the video signal chain.
Image Settings
Noise reduction - Set to On to enable noise reduction. Noise reduction may increase the amount of motion blur.
Privacy Mask
A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API).
The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently congured in the Axis product and indicates i f they are enabled.
You can add a new mask, r
For more information, see the online help
Important
Adding many privacy masks may affect the product’s performance.
Note
Privacy mask is not available for the quad stream. However, pr ivacy masks congured on each channel will be displayed
equad.
in th
e-size the mask with the mouse, choose a color for the mask, and give the mask a name.
Overlay
Overlays are used to provide extra information, for example for forensic video analysis or during product installation and conguration. Overlays are superimposed over the video stream.
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AXIS P7214 Video Encoder
Video and Audio
An overlay text can di spla y the current date and time, or a text string. W hen using a text string, modiers can be used to displ ay information such as the current bit rate or the current frame rate. For information about available modiers, see
Date/Time F orm ats
To e nable overlays:
1. Go to Video & Audio > Video Stream and select the Image tab.
2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must rst be uploaded to the Axis product, see
3. To include date and time, select Include date and Include time.
in the online help .
Overlay Image
.
File Nami n g &
4. To include a text string, select Include text and enter the text in the eld. Modiers can be used, see
Date/Time Formats
5. Select the text color, the text background color and the position of the overlay.
6. Click Save.
Tomodifythedateandtimeformat,gotoSystem Options > Date & Time.See
Note
Overlay is not possible for quad stream.
in the online help .
Date & Time, on page 35
File Naming &
.
Overlay Image
An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide extra information or to mask a part of the image.
To use an overlay image, the image must rst be uploaded to the Axis prod uct:
1. Go to Video & Audio > Overlay Image.
2. Click Browse andbrowsetothele.
3. Click Upload.
4. Select the image to use from the Use overlay image list.
5. Click Save.
To display the overlay image:
1. Go to Video & Audio > Video Stream and select the Image tab.
2. Under Overlay Settings,selectInclude overlay image at the coordinates and enter the X and Y coordinates.
3. Click Save.
r information about supported image formats, see the online help
Fo
.
Audio Settings
The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio.
Select the desired audio channel from the drop-down list.
Audio Modes
The Axis product supp orts the following audio modes:
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AXIS P7214 Video Encoder
Video and Audio
Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and receive audio at the same time. There is no echo cancellation; if feedback loops appear, try moving the microphone or the speaker.
Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see
Simplex — speaker only - Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product. To transmit audio using the Live View page, the Talk and Microphone buttons must both be active, see
Audio Controls, on page 9
Simplex — microphone only - Audio captured by the product microphone is transmitted from the Axis product to one or more clients.
To set the audio mode, go to Video & Audio > Audio Settings and select the desired mode from the Audio mode drop-down list.
.
Audio Input
An external micropho ne or a line source can be connected to the product’s Audio-in connector. Congure the audio input s e ttings under Video & Audio > Audio Settings.
Source - Select Microphone for an external microphone or Line for a Line in device, e.g. an audio mixer for multiple microphones or a microphone with a built-in amplier.
AMC Audio Controls, on page 9
.
AMC
Microphone power - The Enable microphone power option provides DC power for an external microphone. Microphone power should only be used with microphones that have no battery. This setting should not be enabled when using a dynamic or battery powered microphone. Microphone power will not harm the microphone; if you are uncertain, try switching it off and on. To use a professional microphone requiring 48V phantom power, you need an external power supply and a balanced-unbalanced converter (audio tra n sfo rm e r) in between.
Input gain - Control the volume (dB Full Scale) of the audio inp ut. If the sound is too low, choose a higher dB, to amplify the sound. If the sound is too high, choose a lower dB. The Level bar gives a visual repre senta ti relative to the full-scale input level.
• Green — the signal is at a good level.
• Yellow — the signal is becoming distorted.
• Red — the signal is distorted.
Encoding - Select digital audio encoding for
AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recomm ended codec to use. An AAC license is included in the A xis product.
G711
G726
Sample rate - The number of times per second the sound is sampled. A higher sample rate will provide better a udio quality, but also requi res a greater bandwidth.
mat.
on of the audio signal level in dB
Bit rate - Set the required bit rate depending on the selected encoding. A higher bit rate will give better audio quality. A lower bit rate may have latency or delay, but will require less bandwidth.
For more information about these settings, please see the online help
.
Audio Output
An external speaker can be connected to the product’s Audio-out connector (a built-in am plier is required for this). The output can be connected to another amplier with speakers. A stereo connector must be used for the audio out.
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AXIS P7214 Video Encoder
Video and Audio
Congure the audio output settings under Video & Audio > Audio Settings.
Output gain - Control the volume (dB Full Scale) of the line audio output. If the sound is too low, choose a higher dB. If the
sound is too high, choose a lower dB.
Audio Clips
An audio clip is a sound le that can be played when events occur or directly from the Liv e View page. The audio clip must rst be uploaded to the Axis product or recorded by a microphone connected to the product.
To add, download, mod ify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help
To congure the Axis product to play aud io clips when an event occurs, an action rule must be set up. For more information, see
Events, on page 29
Note
Audio clips cannot be used if the product’s audio functionality is enabled. The audio functionality is enabled on the Audio tab under Video & Audio > Video Stream.
.
.
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AXIS P7214 Video Encoder
Live View Config
Live View Config
You can customize the Live View page and alter it to suit your requirements. It is possible to dene the fo llowing features of theLiveViewpage.
•StreamProfile. See
• Default Viewer for Browser. See
• Viewer Settings. See
• Action Buttons. These are the buttons described in
•UserDefined Links. See
• Output Buttons. See
page 16
page 22
page 22
page 22
.
.
.
page 22
.
.
Controls on the Live View Page, on page 8
.
Default live view video
Select the default video source to be displayed in the Live View page from Setup > Live View Cong This could be one of the 4 video streams or Quad stream. See
Quad stream, on page 16
.
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AXIS P7214 Video Encoder
Live View Config
Default Viewer for Browsers
From Live View Cong > Default Viewer select the default method for viewing video images in your browser. The product attempts to show the video images in the selected vid eo format and viewer. If this is not possible, the product overrides the settings and selects the best available combination.
Browser Viewer Description
Windows Internet Explo rer
Other browsers
AMC
QuickTime
Java applet
Still image Displays still images only. Cl ick the Refresh button in your br ow se r to view a
Server Push
QuickTime
Java applet
Still image Displays still images only. Cl ick the Refresh button in your br ow se r to view a
Recommended viewer in Internet Explorer (H.264/Motion JPEG)
H.264
A slower imaging alternative to AM C (Motion JPEG). Requires one of the following install ed on the client:
• JVM (J2SE) 1.4.2 or higher
• JRE (J2SE) 5.0 or higher
new image
Recommended viewer for other browsers (Motion JPEG).
H.264
A slower imaging alternative to Server Push (M otio n JPEG only).
new image
For more information, please see the online help .
Viewer Settings
To cong ure options for the viewer, go to Live View Cong > Viewer Settings.
•SelectShow viewer toolbar to display the AXIS Media Control (AMC) or the QuickTim e viewer toolba r under the video image in your browser.
H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with A XIS Media Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can b e purchased from your Axis reseller.
•SelectShow crosshair in PTZ joystick mode to enable a c ros s that will indicate the center of the image in PTZ joystick mode .
•SelectUse PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel.
•SelectEnable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specied in the AMC Control Panel. See
(AMC), on page 11
.
AXIS Media Control
User Dened Links
To display user-dened links in the L ive View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a w eb link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page . Custom links dened as cgi links will run the script in the background, in a hidden frame. Dening the link as a web link will open the link in a new window.
Output Buttons
External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page.
To display output buttons in the Live View page:
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AXIS P7214 Video Encoder
Live View Config
1. Go to Setup > Live View Cong.
2. Under Output Buttons, select the type of control to use:
- Pulse activates the output for a dened period of time. The pulse time can be set from 1/100 second to 60 seconds.
- Active/Inactive disp lays two buttons, one or each action.
To conguretheactiveandinactivestates,gotoSystem Options > Ports & Devices > I/O Ports and set the port’s Normal state.
For more information about I/O ports, see
I/O Ports, on page 41
.
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AXIS P7214 Video Encoder
PTZ (Pan Tilt Zoom)
PTZ (Pan T ilt Zoom )
Preset Positions
A preset position is a predened view that can be used to quickly steer the camera to a specic location. Preset positions can be accessed in several ways:
• By selecting the preset from the Preset positions drop-down list in the Live View Page.
• When setting up action rules. See
• When setting up Guard Tour. See .
To add a preset position:
1. Go to PTZ > Preset Positions.
2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.
3. Enter a descriptive name in the Current position eld.
4. If required, select Use current position as Home.
5. Click Add. Thecamera’sposition,irisandfocussettingsaresavedasapresetposition.
The Home position is readily accessible by clicking the Home button on the Live View pag e and in the Preset Positions se
To set a customized home position, select Use current position as Home when adding a preset position. The u position will have (H) added, f or example, Entrance (H). The default Home position, called “Home”, will sti ll be available.
The product can be congured to return to the Home position when the PTZ functionality has been inactive for a specied length of time. Enter the length of time in the Return to home when inactive eld and click Save. Setthetimetozerotopreventthe product from automatically returning to the Hom e posi
To include the preset position name in the over
the eld. For more information about modiers, see
page 29
.
tup window.
ser-dened home
tion.
lay text, go to Video & Audio,selectInclude overlay text and enter the modier #P in
File Naming & Date/Time Formats
in the online help .
Advanced
Limits
Dene the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance.
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AXIS P7214 Video Encoder
PTZ (Pan Tilt Zoom)
Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed.
When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e. the speed the camera view moves at when the joystick is pushed all the wa y out in any direction. This is useful then the view is zoomed in on an object.
See the online help
for more information.
Controls
Panel Shortcut Command Buttons can be congured to provide direct access to commands issued via the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ control panel, w h ich is available in the Live View page through the Ctrl pa nel button, see
Deselect the options under Enable/Disable controls to disable the pan, tilt, zoom, focus and iris controls.
page 9
.
Control Queue
The administrator can set up a queue for PTZ controllers from PTZ > Control Queue. Once set up, the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time. O ther users will be p laced in queue.
A user who belongs to a group (see take control of the product. The order of priority is as follows:
1. Administrator — An administrator takes over PTZ control regardless of w ho is rst in queue. The administrator will be removed from the queue 60 seconds after the last PTZ control command.
2. Event — The Axis prod uct can be conguredtogotoapresetpositionwhen triggered by an alarm (see The event will immediately be placed rst in the queue except when an administrator is in contro l.
3. Operator — Same as administrator but with lower priority
4. Guard Tour — A guard tour (see ) has PTZ control for an indenite period of time. It may be overridden by an operator, event or administrator. The guard tour will resume when higher priority groups leave the queue.
Users, on page 34
) with a higher PTZ priority can go before other users in the queue and
Events, on page 29
).
5. Viewer — Multiple viewers must wait for their turn. The view er has 60 seconds PTZ control before control i s passed on to the next viewer in queue.
Note
• The administrator can enable and disable PTZ controls for selected users.
• To identify different users in the vi
ewer group, cookies must be enabled on the client.
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AXIS P7214 Video Encoder
Detectors
Detectors
Camera Tampering
Camera Tampering can genera te an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.
To congure tampering:
1. Go to Detectors > Camera Tampering.
2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditio ns that affect the image.
3. Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off, or if the lens is sprayed, covered, or rendered severely out of focus.
4. Click Save.
To congure the product to send an alarm when tampering occurs:
1. Go to Events > Action Rules.
2. Click Add to set up a new action rule.
3. Enter a Name for the action rule.
4. Under Condition,selectDetectors from the Trigger list.
5. Select Tampering from the list of detectors.
6. Select the video channel.
7. Optionally, select a schedule and s et additional conditions
8. Select the action. To send an email, s elect Send Noti
Note
The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state.
For more information on actions rules, see
Motion Detect
Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.
Motion detection is congured by dening up to 10 Include and Exclude windows:
Include windows —define areas where motion should be detected
Exclude windows —define areas within an Include window that should be ignored (areas outside Include windows are automatically ignored).
ion
Events, on page 29
.
cation and select a Recipient from the list of dened recipients.
.
For instructions, see
To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See
Detection Parameters, on page 27
Once motion detection windows are congured, the Axis product can be congured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see
Set Up Motion Detection W indows, on page 27
.
.
Motion
Setting Up an Action Rule, on page 30
26
.
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AXIS P7214 Video Encoder
Detectors
Note
Using the motion detection feature may decrease the product’s overall performance.
Set Up Motion Detection Windows
To set up a motion dete ctio n Include W indow , follow these instructions:
1. Go to Detectors > Motion Detection.
2. Select the Congure Included Windows option and click New. Select the new window in the list of windows and enter a descriptive name.
3. Adjustthesize(dragthebottomright-handcorner)andtheposition (click on the text at the top and dra g to the desired position) of the window.
4. Adjust the Object Size, History and Sensitivity prole sliders (see motion within an active window is indica ted by red peaks in the Activity window.
5. Click Save.
To exclude parts of the include window, select the Congure Excluded Windows and position the exclude window within the include w indow.
To delete an include or exclude window, select the window in the list of windows and click Del.
Motion Detection Parameters
for details). Any detected
Motion Detection Parameters
The parameters controlling motion detection are described in the table below:
Parameter
Description
High level (100%)
Medium level (50%)
Object Size
Object size relative to windo w size.
Only very large objects trigger motion detec
tion.
History
Object memory length.
An object that appears in the window triggers motion detection for a long time before it is considered as non-moving.
Sensitivity
Difference in luminance between background an object.
Ordinary colored objects on ordinary bac motion detection.
A large difference in luminance is req u ire d to trigger m otion
etection.
d
kgrounds trigger
d
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AXIS P7214 Video Encoder
Detectors
Low level (0%)
Recommended values
Default values
Note
• To trigger on small objects or movements, use several small motion detection windows rather than o ne large window and select a low object size.
• To avoid triggering on small obj ects, select a high object size.
• If no objects should appear in the Include Window, select a high history level. This will cause m otion detection to trigger as long as the object is present in the window.
• To only detect ashing light, select a low sensitivity. In other cases high sensitivity is recommended .
Even very small objects trigger motion detection.
5–15% 60–90% 75–95%
15% 90% 90%
An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving.
Only very bright ob jects on a dark background trigger motion detection.
Audio Detection
The Axis product can be congured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.
1. Go to Detectors > Audio Detection.
2. Set the audio alarm level and click Save.
ge 30
3. Go to Events > Action Rules and set up an action rule, see
Setting Up an Action Rule, on pa
.
Detected audio is indicated by colored peaks in the Activity indicator. An eve below the threshold value, which is represented by the bar.
nt is triggered when detected audio rises above or falls
28
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AXIS P7214 Video Encoder
Events
Events
The Axis p roduct can be congured to perform actions when different e vents occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule.
Available Action Rule triggers and conditions include:
Applications — use installed applications to trigger the rule, see .
Detectors
- Audio Detection — trigger the rule when audio is detected, see
- Motion Detection — trigger the rule when motion is detected, see
- Tampering — trigger the rule when tam pe ring is detected, see
Hardware
- Video Signal — trigger the rule if video signal is lost.
- Network — trigger the rule if network connection is lost or restored. This can for example be used to start
Input Signal
- Digital Input Port — trigger the rule when a n I/O port receives a signal from a connected device, see
- Manual Trigger — trigger the rule using the Manual Trigger button in the Live View page, see
PTZ
- Moving — trigger the rule when the camera view moves due to a PTZ operation. This can for example be used
- Preset Reached —triggertheru
Audio Detection, on page 28
Motion Detection, on page 26
Camera Tampering, on page 26
recording to the SD card.
.
.
.
I/O
Ports, on page 41
.
Controls on the
Live View Page, on page 8
and conguration.
as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation.
with the Send Images action to upload images from the preset position.
. This can for example be used to validate actions d
le when the camera stops at a preset position. This can be for example be used
uring product installation
Storage
System
Time
- Available — trigger the rule when the storage device is unmounted or removed. This can for example be used to send maintenance notications.
- Full — trigger the rule whe n the storage device is full. Under normal operation, the oldest recordings will be
- L
- System Initializing — trigger the rule when the product is being started. This can for example be used to send a
- Recurrence — trigger the rule periodically, see
- Use Schedule — tr igge r the rule according to the selected schedule, see
ritten to prevent the storage device from becoming full.
overw
ocked — trigger the rule if the storage device is locked (write protected).
notication when the product restarts.
Recurrences, on pag e 31
upload an image every 5 minutes.
. This can for example be used to
Schedules, on page 31
.
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AXIS P7214 Video Encoder
Events
Available actions include:
Output Port — activate an I/O port to control an external device.
Play Audio Clip —see
PTZ Control
- Preset Position — go to a preset position.
- Guard Tour — start a guard tour, see .
Record Video — record video to a selected storage.
Send Images —sendimagestoarecipient.
Send Notications —sendanotification message to a recipient.
Audio Clips, on page 20
.
Setting Up an Action Rule
An action rule denes the conditions that must be met for the product to perform an action, for example record video or send email notications. If multiple conditions are dened, all must be met to trigger the action.
The following example describes how to set up an action rule to record video to a network share if there is movement in the camera’s eld o f view.
Set up motion detection and add a network share:
1. Go to Detectors > Motion Detection and congure a motion detection window, see
2. Go to System Options > Storage and set up the network share, see
Set up the action rule:
page 41
page 27
.
1. Go to Events > Action Rules and click Add.
2. Select Enable rule and enter a descriptive name for the rule.
3. Select Detectors from the Trigger drop-down list.
4. Select Motion Detection from the drop-down list. Select the m otion detection window to use.
5. Optionally, select a Schedule and Additional conditions,seebelow.
6. Under Actions, select Record Video from the Type drop-do wn list.
7. Select a Stream prole and congure the Duration settings as described below.
8. Select Network Share from the Storage drop-down list.
To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can be activated again.
The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the recording time will be extended with another post-trigger time period.
For more information, see the online help
.
Recipients
Recipients receive media les and notication messages. The following recipients are available:
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AXIS P7214 Video Encoder
Events
Recipient Use with action
Email
FTP
HTTP
Network Share Send Images
TCP Send N otication
To a dd a recipient:
1. Go to Events > Recipients and click Add.
2. Enter a descriptive name
3. Select a recipient Type.
Send Images
Send N otication
Send Images
Send Images
Send N otication
4. Enter the information needed for the recipient type.
5. Click Test to test the connection to the recipient.
6. Click OK.
Schedules
Schedules can be used as action rule triggers or as additional conditions, fo r example to record video if motion is detected outside ofce hours. Use one of the predened schedules or create a new schedule as described below.
To create a new schedule:
1. Go to Events > Schedules and click Add.
2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.
3. Click OK.
To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.
Recurrences
Recurrences are used to trigge r Action Rules repeatedly, for example every 5 minutes or every ho ur.
To s et up a recurrence:
1. Go to Events > Recurrences and click Add.
2. Enter a descriptive nam e and recurrence pattern.
3. Click OK.
To use the recurrence in an Action R ule, rst select Time from the Trigger drop-down list in the Action Rule Setup p age and then select the recurrence from the second drop-down list.
To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.
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AXIS P7214 Video Encoder
Recordings
Recordings
TheAxisproductcanbeconfigured to record video continuously or according to an action rule:
• To start a continuous recording, see
• To set up action rules, see
• To access recordings, see
•Toconfigure camera controlled storage, see
page 30
Recording List, on page 32
page 32
.
.
.
Storage, on page 40
.
Recording List
Recorded videos are listed on the Recordings > List p age. The list shows each recording’s start date and time, duration and the event that triggered the recording.
To play or d ow nload a recording, follow these steps:
1. Go to Recordings > List.
2. Use the lter to narrow the list of recordings. Enter the desired lter criter ia and click Filter. Some lters may take a long time to complete.
3. Select the recording.
4. Click Play to play the recording, or click Download to download the recording.
Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded le is a zip le containing a minimum of three le s, of which the Matroska (mkv) lesaretheactualrecordings.The recordings are time-stamped with the date and time they were dow nloaded (that is, not the date the
Note
To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Ma tros ka File Splitter can be downloaded from www.axis.com/techsup/software
recordings were made).
For detailed recording and video information, select a recording and click Properties.
To remove a recording, select the recording and click Remove.
Continuous Recording
The Axis pro duct can be congured to continuo usly save video to a storage device. See about storage devices. To prevent the disk from becoming full, it is recommended to congure the disk to automatically rem o ve old recordings.
To start a continuous recording, follow these steps:
1. Go to Recordings > Continuous.
2. Select Enabled.
3. Select type of storage device f rom the Disk list.
4. Select a Stream prole to use for continuous recordings.
5. Click Save to save and start the recording.
32
Storage, on page 40
for more information
Page 33
AXIS P7214 Video Encoder
Recordings
Note
If a new stream prole is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream prole will start. All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings.
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AXIS P7214 Video Encoder
System Op tion s
System Options
Security
Users
User access control is enabled by default and can be congured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
The user list disp lays authorized users and user groups (access levels):
Viewer - Access to the Live V iew page
Operator - Access to the Live View page and to all settings except System Options
Administrator - Unrestricted access to all settings; can add, modify and remove other users.
Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there are viewing clients that do not suppo rt encryption, or if you upgraded the rmware and existing clients support encryption but need to log in aga in and be conguredtousethisfunctionality.
Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.
Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.
Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be made before using the A xis product.
ONVIF
ONVIF (Open Network Video Interfa ce Forum) is a g lobal interface standard that makes it easier for end user s, inte grators, consultants, and manufacturers to take advantage of the possibilities offered by network v ide o te chnology. ONVIF enables interoperablity betwee n different vendor products, increased exibility, red
By creating a user you automaticall with the product. For more information see www.onvif.org
y enable ONVIF communication. Use the user name and password with all ONVIF communication
uced cost and future-proof systems.
IP Address Filter
IP address ltering is enable d on the System Options > Security > IP Address F ilter page. Once enabled, the listed IP address are allowed or denie d acces
The administr
ator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).
s to the Axis product. Select Allow or Deny from the list and click Apply to enable IP ad dre ss ltering.
HTTPS
The Axis product supports encrypted browsing using H TTPS. This is congured on the System Options > Security > HTTPS page.
A self-signed certicate can be used until a Certicate Authority-issued certicate has been obtained. Click Create self-signed certicate to install a self-signed certicate. Although self-signed certicates are free and offer some protection, true security is only implemented after the installation of a signed certicate issued by a Certicate Authority.
To obtain a signed c e rticate from an issuing Certicate Authority, click Create Certicate Request. When the signed certicate is returned, click Install signed certicate to import the certicate. The properties of any certicate request currently resident in the product or installed can be viewed by clicking Properties.
To enable HTTPS in the Axis product, the HTTPS C onnection Policy must be set for each user group.
For more information, see the online help
.
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IEEE 802.1X
IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).
To access a network protected b y IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a third-party entity called an authentication s e rver , typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.
In Axis' implementation, the netwo rk device and the authentication server authenticate themselves with the help of digital certicates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certicates are provided by an Certication Authority (CA). You need:
•aCAcertificate to validate the identity of the authentication server
• a CA-signed client certicate and a private key to authenticate the network device.
To allow the network device to access a network protected by IEEE 802.1X:
1. Obtain a CA certicate, a client certicate and a client private key (contact your network administrator).
2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certicate, the client certicate and the client private key.
3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.
4. Check the box to enable IEEE 802.1X and click Save.
Certicates
CA Certicate The CA certicate is used to validate the identity of the authentication server. Enter the path to
the certicate directly, or locate the le using the Browse button. Then click U acertificate, click Remove.
Client certicate Client private key
Settings
EAPOL version
EAP identity
Private key password
Enable IEEE 802.1X
The client certicate and private key are used to authenticate the network device. They can be uploaded as separate les or in one combined le (e.g. a PFX le or a PEM le). Use the Client
private key eld if uploading one combined le. For each le, enter the path to thele using the Browse button. Then click Upload.Toremoveafile, click Remove.
SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.
Enter the user identity (maximum 1 6 characters) associated with your certicate.
Enter the password (maximum
Check the box to enable the IEEE 802.1X protocol.
16 characters) for the private key.
pload.Toremove
le, or locate the
Audio Support
Select Enable audio support to allow clients to retrieve audio streams fro m the Axis product. For information on how to congure audio s ettings, see
Audio Settings, on page 18
.
Note
Deselecting this option will disable audio globally in the Ax is product, for congured events and proles with audio as well.
Date & Time
The Axis product’s date and time settings are congured under System Options > Date & T ime.
Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see
below).
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To change the date a nd time settings, select the preferred Time mode under N e w Server Time:
Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically.
Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are updated continuously. For information on NTP settings, see
NTP Conguration, on page 37
.
If using a host name for the NTP server, a D NS server must be congured. See
Set manually allows you to manually set date and time.
If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes.
The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the
predened formats or see time formats. To include date and time in the overlay text, go to Video & Audio and select Include date and Include time.
File Naming & Date/Time Formats
in the online help for information on how to create custom date and
DNS Conguration, on page 37
.
Network
Basic TCP/IP Settings
The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.
IPv4 Address Conguration
By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are congured under System Options > Network > TCP/IP > Basic.
DHCP (Dynamic Host Conguration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notication, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).
If DHCP is enabled and the product cannot be a cce sse d, r un AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see
page 44
) and then perform the installation again.
To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.
IPv6 Address Conguration
If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address a ccording to the conguration in the network router.
To enab le IPv6, go to System O ptions > Network > TCP/IP > Basic. Other settings for IPv6 should be congured in the network router.
ARP/Ping
The IP address can be set using ARP and Ping. For instructions, see the product’s Installation Guide.
ARP/Ping is enabled by default. To disable, uncheck the box under System Options > Network > TCP/IP > Basic.
The ARP/Ping service is automatically disabled two minutes after the product is started, or as soon as an IP address is set. To reset the IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.
Pinging the product is still possible when this service is disabled.
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AXIS Video Hosting System (AVHS)
AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to nd a local AVHS Service Provider go to www.axis.com/hosting
AVHS is enabled by defau lt. The settings are congured under System Options > Network > TCP IP > Basic.
One-click enabled - Press the product’s control button (see Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.
Always - The Axis product will consta ntly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.
AXIS Internet Dynamic DNS Service
AXIS Internet Dynamic DNS Service assigns a h ost name for easy access to the product. For more information, see www.axiscam.net
To register the Axis product with A X IS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic.Under Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The dom ain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.
Hardware Ov e rview, on page 4
) to connect to an AVHS service over the
Advanced TCP/IP Settings
DNS Conguration
DNS (Domain Name Service) provides the translation of host nam es to IP addresses. The DNS settings are congured under System Options > Network > TCP/IP > Advanced.
Select Obtain DNS server address via DH CP to use the DNS settings provided by the DHCP server.
To make manual settings, select Use the following DNS server address and specify the following:
Domain na me - Enter the domain(s) to search for the host name used by the Axis product. Multiple do mains can be separated by semicolons. The host name is always the rstpartofafullyqualified domain name, for example, myserver is the host name in the fully qualied domain name myserver.mycompany.com where mycompany.com is the domain name.
Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is optional and will be used if the primary is unavailable.
NTP Conguration
NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are congured under System Options > Network > TCP/IP > Advanced.
Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.
To make manual s ettings, select Use the following NTP server address and enter the host name or IP address of the NTP server.
Host Name Conguration
The Axis product can be accessed using a host name instead of an IP address. The ho st name is usually the same as the assigned DNS name. The host name is congured under System Options > Network > TCP/IP > Advanced.
Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.
Select Use the host name to set the host name manually.
Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis prod uct’s IP address changes.
For more information, see the online help
.
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Link-Local IPv4 Address
Link-Local Address is enabled by default and assigns the Axis product an additional IP address whichcanbeusedtoaccess the product from other hosts on the same segm ent on the local network. The product can have a Link-Local IP and a static or DHCP-supplie d IP address at the same tim e .
This function can be disabled under System Options > Network > TCP/IP > A dvanced.
HTTP
The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used.
HTTPS
The HTTPS p ort used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In a ddition to the default setting, which is 443, any port in the range 1024–65535 can be used.
page 34
To enable HTTPS, go to System Options > Security > HTTPS. For more information, see
NAT traversal (port mapping) for IPv4
A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network trafc from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-congured to stop attempts to access the private network (LAN) from the public network (Internet).
.
Use NAT traversal when the Axis product is located on an intranet (LAN ) and you wish to make it available from the other (WAN) side of a NAT route r. With NAT tra versal properly congured, all HTTP traf c to an external HTTP port in the NAT router isforwardedtotheproduct.
NAT traversal is congured under System O ptions > Network > TCP/IP > Advanced.
Note
• For NAT traversal to work, this must be supported by the router. The router must also support UPnP
• The router has many d iffe rent names: “NAT router”, “Network router”, “Internet Gateway”, ”Broa dband router”, “Broadband sharing device” or “Home rewall” but the essential purpose of the device is the sa
Enable/Disable - When enabled, the Axis product attempts to congure port mapping in a NAT router on your network, using UPnP Note that UPnP
Use m a nua lly selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the eld. If no router is specied, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selected.
Alternative HTTP port - Select this option to manually dene an external HTTP port. Enter the port number in the eld. If no port is entered here, a port number is automatically selected when NA T traversal is enabled.
Note
TM
must be enabled in the product (see System Options > Network > UPnP).
• An alternative HTTP port can be used or be active even if NAT trave rsal is disabled. This is useful if your NAT router does not support U PnP and you need to manually congure port forwarding in the NAT router.
• If you attempt to man
• When the port is selected automatically it is displayed in this eld. To change this, enter a new port number and click Save.
ually enter a port that is already in use, another available port is automatically selected.
me.
TM
.
TM
.
FTP
The FTP server running in the Axis product enables upload o f new rmware, user applications, etc. The FTP server can be disabled under System Options > Network > TCP/IP > Advanced.
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Note
This FTP server has nothing to d o with the product’s ability to transfer images via FTP to other locations and servers.
RTSP
The RTSP server running in the Axis product allows a connecting client to start an H .264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554.
Note
H.264 video streams w ill not b e available if the RTSP server is disabled.
SOCKS
SOCKS is a networking proxy protocol. The Axis product can be congured to use a SOCKS server to reach networks on the other side of a rewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a rewall, a n d notications, uploads, ala rms, etc need to be send to a destination outside the local network (for example the Internet).
SOCKS is congured under System Options > Network > SOCKS. For more information, see the online help
.
QoS (Quality of Service)
QoS (Quality of Service) guarantees a certain level of a specied resource to selected trafc on a network. A QoS-aware network prioritizes network trafc and provides a greater network reliabi lity by controlling the amount of bandwidth an application may use .
The QoS settings are congured under System Options > Network > QoS. U sing DSCP (Differentiated Services Codepoint) values, the Axis product can mark the following types of trafc: live video, live audio, event/alarm trafc and manag ement trafc.
Note
Live audio DSCP will be equal to live video DSCP if H.264 over RTSP is used.
SMTP (email)
To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email).
Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the elds pro vided . A From email address is also required. If the mail server requires a the ne ces sa ry information.
uthentication, check Use authentication to log in to this server and enter
SNMP
The Simple Network Management Protocol (SNMP) a llow s remote management of network devices. An SNMP community is the group of devices and management stati
The Axis product can be congured
on running SN MP. Community names are used to identify groups.
to support SN MP on the System Options > Network > SNMP page.
Depending on the level of sec
SNMP v1/v2 provides the access to all supported SNMP devices. The default p assw ord for the Read community is public and the default passw ord for the Write community is write.
Note
If HTTPS is enabled, SNMP v1 and S NMP v2c s hould be disab led.
Traps for SNMP v1/v2 ar e used by the Axis product to send messages to a management system on important events and status
s. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that
change should receive the message.
urity required, select the version on SNMP to use.
lowest level of security. The community name can be specied as a password for read or read/write
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The follow ing traps are available:
•Coldstart
•Warmstart
•Linkup
• Authentication failed
SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
To use SNMP v3, HTTPS must be enabled, see password.
Note
The initial password can o nly be set once. If the password is lost, the Axis product must be reset to factory default, see
Reset to Factory Default Settings, on page 44
TM
UPnP
The Axis product includes support for UPnPTM.UPnPTMis enabled by default and the p roduct is automatically detected by operating systems and clients that support this protocol.
TM
UPnP
can be disabled under System Options > Network > UPnPTM.
HTTPS, on page 34
.
. To enable SNMP v3, check the box and provide the initial user
RTP/H.264
The RTP p ort range and multicast settings are congured under System Options > Network > RTP.
The RTP port range denes the range of ports from which the video/audio ports are auto only certain IP addresses and port numbers should be used.
Select Always Multicast Video and/or A lwa ys Multicast Audio to start multicast streaming without opening an RTSP session.
matically selected. For multicast streams,
Bonjour
The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protoc
Bonjour can be disabled under System Op
ol.
tions > Network > Bonjour.
Storage
SD Card
NOTICE
To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.
The Axis product supports SD cards with the following le systems:
ext4 — recommende d due to its resilience against data loss if the card is ejected or if there is abrupt power loss. To access data stored on the card from the Windows operating system, a third-party ext4 driver or application is required.
vFAT — most SD cards are pre-formatted with vFAT when purchased.
If required, the SD card can be re-formatted to the desired le system. To format the S D card:
1. Insert the SD card in the SD card slot.
2. Go to System Options > Storage and click SD Card.
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3. Click Format and select the desired le system.
Note
During formatting any previous data stored on the disk will be lost.
Mounting is done automatically when the card is inserted or when the product is started. A manual m ount is only required if the card has been unmounted and not ejected and re-inserted.
To unmount the SD card:
1. Go to System Options > Storage and click SD Card.
2. Click Unmount.
3. The card can now be removed.
The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management.
If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card.
To avoid lling the card, it is recommended to re m o ve recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.
To stop wr iting to the card and protect recordings from being removed, select Lock under Recording Settings.
Network Share
Network share allows you to add netw ork storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common Internet File System) and use them for storage of recordings.
To add a network share:
1. Go to System Options > Storage.
2. Click Network Share.
3. Enter the IP address, DNS or Bonjour name to the host server in the Host eld.
4. Enter the name of the share in the Share eld.
5. If required, select The share requires login and enter the user name and password.
6. Click Connect.
To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.
To avoid lling the share, it is recommended to re move recordings continuously. Under Recording Settings,selectRemove recordings older than and select the number of days or weeks.
To stop writing to the share a nd protect recordings from being removed, select Lock under Recording Settings.
Ports & Devices
I/O Ports
The Axis pro duct provides four congurable input and output ports for connection of external devices. For information on how to connect external devices, see
The I/O ports are congured under System Options > Ports & Devices > I/O Ports. Selec t the port dire ction (Input or Output). The ports can be given descriptive names and their Normal states can be congured as Open circuit or Grounded circuit.
Connectors, on page 4
.
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COM Port
The video encoder has one RS-485/RS-422 serial port. The port supports the following modes:
Generic HTTP allows the video encoder to receive data and send commands via HTTP.
Pan Tilt Zoom is used to control a PTZ de v ice. The PTZ device requires a driver. See for more information. Drivers can be downloaded fro m www.axis.com
Generic TCP/IPallows the Axis product to receive data and send commands via TCP/IP. Da isy chain server - Allows Daisy chain clients to communicate with the Axis product. See also RS-485/RS-422 connector, on page 43.
Select the desired Port Type from the drop-d own list. For more information on Serial Port Settings and Daisy Chain Port Settings
seetheonlinehelp
Port Status
The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports.
Maintenance
.
The Axis product provides several maintenance functions. These are available under System Options > Maintenance.
Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.
Click Restore to reset most settings to the factory default values. The following settings are not affected:
• the boot protocol (DHCP or static)
• the static IP address
• the default router
• the subnet mask
•thesystemtime
• the IEEE 802.1X settings
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see
To identify the product or test the Status LED, c lick Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be useful for identifying the product among other products installed in the same location.
For information about rmware upgrade, see
Upgrading the Firmware , on page 45
Reset to Factory Default Settings, on pag e 44
.
.
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Support
Support Overview
The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.
See also
Troubleshooting, on page 45
.
System Overview
To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes rmware version, IP address, network and security settings, event settings, image settings a nd recent log items. Many of the captions are links to the proper Setup page.
Logs & Reports
The System Options > Support > Logs & R eports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.
System Log - Provides information about system events.
Access Log - Lists all failed attempts to access the product. The Access Log can also be congured to list all connections to the
product (see below).
Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically include d in the Server Report.
You can view or download the server report. Downloading the server report creates a .zip le that contains a complete server report text le in UTF–8 form a t. Select the Include snapshot with default image settings option to include a snapshot of the product’s Live View that also sh always be included when contacting support.
ows the settings specied under Video Stream>Image>Im age Appearance. The server report .zip le should
Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support.
Connection List - Lists all clients that are currently acces sing media streams.
Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.
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System Op tion s
The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Conguration. The Access Log can be congured to list all connections to the product (select Critical, Warnings & Info). If required, a different log level ca n be used when sending emails.
Advanced
Scripting
Scripting allows experienced users to customize and use their own scripts.
NOTICE
Improper use may cause unexpected behavior and loss of contact with the Axis product.
Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized sc ri pts.
To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup le before customizing the scripts. If a script causes problems, reset the product to its factory default settings, see
For more information, see www.axis.com/developer
page 44
.
File Upload
Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a le, go to System Options > Advanced > File Upload.
Uploaded les are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded le.
Plain Config
Plain Cong is for advanced users with experience of Axis product conguration. Most parameters can be set and modied from this page. Help is available from the standard help pages.
To open Plain Cong, go to System Options > Adva n ced > Plain Cong.
Reset to Factory Default Settings
This will reset all parameters, including the IP address, to the fac tory default settings :
1. Disconnect power from the product.
2. Press and hold the Control button and reconnect power (see
3. Keep the Control button pressed for about 15 seconds until the Status indicator ashes amber.
4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The product has been reset to the factory default settings. The default IP address is 192.168.0.90
5. Re-assign the IP address.
Hardware Overview, on page 4
).
It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.
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Troubleshooting
Troubleshooting
Checking the Firmware
Firmware is softw ar e that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xesyourparticularproblem. The current rmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
Upgrading the Firmware
When you u pgrade the product with the latest rmware from Axis website, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release, be fore upgrading the rm ware.
To upgrade, follow these instructions:
1. Save the rmware le to your computer. The latest version of the rmw are is available free of charge from Axis website at www.axis.com/techsup
2. Go to Setup > System Options > Maintenance in the products web pages.
3. Under Upgrade Server, click Browse and locate the le on your computer. Click Upgrade.
After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the upgrade h as failed.
AXIS Camera Management can be used f or multiple upgrades. See ww w.ax is.com for more information.
Note
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.
•Preconfigured and customized settings are saved when the firmware is up graded the new rmware) although this is not guaranteed by Axis Comm unicatio n s AB.
(providing the features are available in
Emergency R ecovery Procedure
If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, f ollo w the steps below. The serial number is found on the product’s label.
1. In UNIX/Linux, type the following from the comm and line:
arp -s <IP address> <serial number> temp ping -s 408 <IP address>
In Windows,typ an administrator):
arp -s <IP address> <serial number> ping -l 408 -t <IP address>
2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.
e the following from a command/DOS prom pt (this may require that you run the command prompt as
3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade le to use. Then click Load to restart the upgrade process.
4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.
5. Reinstall the product, referring to the Installation Guide.
If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/
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Troubleshooting
Symptoms, Possible Causes and Remedial Actions
Problems setting the IP address
When using ARP/Ping
The product is located on a different subnet
The IP address is being used by another device
Possible IP address conict with another device on the same subnet.
Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for detailed instructions.
If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets, you will not be able to set the IP address. Contact your network administrator to obtain an IP address.
Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window, type ping and the IP address of the product:
•Ifyoureceive:Reply from <IP address>: bytes=32; time=10... this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the pr oduct.
•Ifyoureceive:Request timed out, this means that the IP address is available for use with the Axis product. Check all cabling and reinstall the product.
The static IP address in the Axis product is used before the DHCP server sets a dynamic address. This means that if the same default static IP addressisalsousedbyanotherdevice,theremay be problem s accessing the product.
The product cannot be accessed from a browser
Cannot log in
The IP address has been changed by DHCP
Certicate error when using IEEE 802.1X
The product is accessible locally but not externally
Router conguration To cong ure your router to allow incoming data trafc to the Axis product, enable the NAT-traversal
Firewall protection
Default router
Problems with the H.264 format
No H.264 displayed in the client
srequired
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type http or https in the browser’s addres s eld.
If the password for root is lost, the product must be reset to the factory default settings. See
Reset to Factory Default Settings, on page 44
If the p ro duct and the client are on the same network, run AXIS IP Utility to locate the product. Identify the product using its model or serial number.
Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings. Return the product to the main network. The product now has a xed IP address that will not change.
For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP server. See
feature which will attempt to automatically congure the router to allow access to the Axis product, see
Check the Internet rewall with your network administrator.
Check if you need to congure the router settings.
Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). See
NAT traversal (port mapping) for IPv4, on page 38
AXIS Media Control (AMC), on page 11
.
& Time, on page 35
Date
.
. The router must support UPnPTM.
.
In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.
Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.
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AXIS P7214 Video Encoder
Troubleshooting
No multicast H.264 displayed in the client
Multicast H.264 only accessible by local clients
Poor rendering of H.264 images
Color saturation is different in H.264 and Motion JPEG
Lower frame ra te than expected
Why do I not get maximum frames per second?
Image degeneration
Check with your network administrator that the multicast addresses used by the Axis product arevalidforyournetwork.
Check with your network administrator to see if there is a rewall preventing viewing.
Check if your router supports multicasting, or if the router settings between the client and the product need to be congured. The TTL (Time To Live) value m ay need to be increased.
Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.
If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering fromv the Video tab in the AMC Control Panel.
Ensure tha t your graphics card is using the late st driver. The latest drivers can usually be downloaded from the manufacturer’s website.
Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more information.
Reduce the number of applications running on the client computer.
Limit the number of simultaneous viewers.
Check with the network administrator that there is enough bandwidth available.
Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames.
Lower the image resolution.
See
Performance Considerations, on page 51
The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See
Decrease the GOV length. Go to Video & Audio > Video Stream and select the H.264 tab to modify the GOV length.
Technical Specications, on page 50
.
.
Status and Network indicator LEDs are ashing red rapidly
Hardware failure
Status indicator LED is ashing red and the product is inaccessible
A rmware upgrade h been interrupted or the rmware has othe rw ise been damaged
No images displayed on web page
Problems with AXIS Media Control (
only
Installation of additional ActiveX component restricted or pro h ibited
Video and image problems, general
Image too dark or too light
Internet Explorer
)
as
Contact your Axis reseller.
Emergency Recovery Procedure, on page 45
See
To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX
ols. Also, make sure that AXIS Media Control is installed on your computer.
contr
Congure the Axis product to use a Java applet for updating video images in Internet Explorer. Go to Setup > Live View Cong and select Java applet under Default viewer.
Check the video stream and camera settings under Setup > Video & Audio > Video Stream and Setup > Video & Audio > Camera Settings.
.
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AXIS P7214 Video Encoder
Troubleshooting
Missing images in uploads This can occur when trying to use a larger image buffer than is actually available. Try lowering
the frame rate or the upload period.
Slow image update Conguring pre-buffers, motion detection, high-resolution images or high frame rates will affect
the performa nce of the Axis product.
Poor performance Poor performance may be caused by heavy network trafc, multiple users accessing the product,
low performance clients, use of feature s such as motion detection, event handling or uploaded applications.
Poor quality snapshot images
Screen incorrectly congured on your computer
Overlay image is not displayed
Incorrect size or location of overlay image
Browser freezes
Firefox can sometimes freeze on a slow computer
Congure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256 colors will produce dithering artifacts in the image.
The overlay image may have been po sitione d incorrectly or may be too large. See
Settings
Lower the image resolution
in the online hel p for more information.
Overlay Image
Problems uploading les
Limited space There is only limited space available for the upload of your own les. Delete existing les to free
up space.
Motion Detection triggers unexpectedly
Changes in luminance
No audio
Incorrect setup
No audio or very poor audio quality
Poor audio quality
CPU overloaded
Unsynchronized audio and video
Distorted audio
Feedback loops Feedback loops might appear in full-duplex m ode. Try moving the microphone or the speaker, or
Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity setting to avoid p roblems with luminance.
Check the sound card in the computer. Ensure that mute is not selected and t settings are correct.
Check that Enable audio support is se lected under Setup > System Options > Security > Audio Support.
Check that the correct Audio Input source is s Settings.
Reduce the number of listeners and viewe
Synchronize the product’s date and timesettingswithanNTPserver. GotoSetup > System Options > Date & Time.
Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings.
use half-duple
xmodeinstead.
elected under Setup > Video & Audio > Audio
rs. Decrease image resolution and compression.
hat the volume
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AXIS P7214 Video Encoder
Troubleshooting
Storage and disk management problems
Video cannot be recorded
SD card cannot be mounted Reformat the SD card and then click Mount.
Check that the SD card is not write protected (that is, read only).
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AXIS P7214 Video Encoder
Technical Specications
Technical Specications
Function/group
Video Encoder
Video
Audio
Network
Item
Model
Pan/Tilt/Zoom
Video compression
Resolutions
Frame rate H.264 15 fps in quad view
Frame rate Motion JPEG
Video streaming
Image settings
Audio streaming
Audio compression
Audio input/output
Security Password protection, IP address ltering, HTTPS* encryption, IEEE 802.1X network access
Supported protocols
Specications
AXIS P7214 (4 channels)
Wide range of analog PTZ cameras supported (drivers available for download at www.axis.com) 100 presets/camera, guard tour, PTZ control queue Supports Windows compatible joysticks
H.264 (MPEG-4 Part 10/AVC) Baseline Prole (BP) and Main Prole (MP) Motion JPEG
176x120 to 720x576, 176x120 to 1536x1152 for quad view
30/25 (NTSC/PAL) fps in all other resolutions
30/25 (NTSC/PAL) fps in all resolutions
Multi-stream H.264 and Motio n JPEG: One H.264 and one JPEG stream on each channel (8 streams in total) in full framerate individually congured streams in max. resolution at 30/25 fps; more streams if identical or limited in frame rate/resolution Controllable frame rate and bandwidth VBR/CBR H.264
Compression, color, brightness, contrast Rotation: 90°, 180°, 270° Aspect rati o correction Mirroring of images Text and image overlay Privacy mask Enhanced deinterlace lter Video termination Anti-aliasing Temporal noise ltering
Two-way, full duplex and half duplex (mic/line input 1/line output) Two-way, full duplex and half duplex (mic/line input 2/line output)
In: AAC-LC 8 or 16 kHz 8-64 kbit/s G.711 μ-law PCM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s Out: G.711 μ-law PC M 8 kHz 64 kbit/s μ-law PCM 16 kHz 128 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s
Two external microphone or line inputs and one line output.
control, digest authentication, user access log
IPv4/v6, HTTP, HTTPS *, QoS layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS
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AXIS P7214 Video Encoder
Technical Specications
Function/group
System Integration
General
Item
Application Programming Interface
Intelligent video Video motion detectio n, active tampering alarm
Alarm triggers Audio detection
Alarm events File upload via FTP, HTTP and email
Casing Standalone
Processor, memory
Power
Connectors
Local storage
Operating conditions
Approvals
Weight
Included accessories
Dimensions (HxWxD)
Specications
Open API for software integration, including VAPIX® from Axis Communications available at www.axis.com Includes the ONVIF specication ava ila ble at www.onvif.org Support for AXIS Video Hosting System (AVHS) with One-Click Camera connection
Notication via email, HTTP and TCP PTZ preset External output activation Play audio clip Pre- and post-alarm video buffering
ARTPEC-4, 512 MB RAM, 128 MB Flash
8-20 V DC, max 8W; Power over Ethernet IEEE 802.3af Class 3, AXIS PS-K power supply
4x analog composite video inputs (BNC) 2x mono microphone or line inputs, 6Vpp max (3.5 mm jacks) 1x mono audio output, 2Vpp max at 1kohm (3.5 mm jack) 1x 10BASE-T/100BASE-TX Ethernet 4x Congurable external inputs/outputs (terminal block) 1x RS-485/422 full duplex (terminal block) 1x DC input terminal block
1x microSD/SDHC
0–50°C(32–122°F) Humidity 20 – 80% RH (non-condensing)
EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 55024, EN61000-6-1, EN61000-6-2 FCC Part 15 Subpart B Class B, ICES-003 Class B, VCCI Clas KCC Class B UL/IEC/EN 60950-1
570 g
Power supply, m ounting and connector kits , Installation Guide, CD with installatio n and management tools, software and User’s Manual, Windows decoder user licenses
38 x 109 x 172 mm
s B, C-tick AS/NZS CISPR 22,
Performance Considerations
When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some aff ect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
The following factors are among the most important to consider:
• High image resolution and/or lower compression levels result in images containing more data. Bandwidth af fecte d.
• Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.
• Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.
• Accessing Motion JPEG and H.264 video streams s imu ltane ously. Frame rate and bandwidth affected.
• Heavy usage of event settings affect the product’s CPU load. Frame rate affected.
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AXIS P7214 Video Encoder
Technical Specications
• Heavy network utilization due to poor infrastructure. Bandwidth affected.
• Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
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User's Manual Ver. M2.3 AXIS P7214 V © Axis Communications AB, 2011 - 2012
ideo Encoder Date: April 2012
Part No. 47
398
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