This manual is intended for administrators and users of the AXIS M7014
Video Encoder, and is applicable to firmware 5.40 and later. It includes
instructions for using and managing the product on your network.
Previous e xperience of networking will be of use when using this
product. Some knowledge of UNIX or Linux-based systems may also be
beneficial, for developing shell scripts and applications. Later versions
of this document will be posted to the Axis website, as required. See
also the product’s online help, available via the web-based interface.
Liability
Every care has been taken in the preparation of this manual. Please
inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the
product and manuals without prior notice. Axis Communications AB
makes no w arranty of any kind with regard to the material contained
within this document, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsible for incidental or
consequential damages in connection with the furnishing, performance
or use of this material. This product is only to be used for its intende d
purpose.
Intellectual Property Rights
Axis AB has intellectual property rights relating to technology embodied
in the product described in this document. In particular, and without
limitation, th ese intellectual property rights may include one or more
of the patents listed at http://ww w .axis.com/patent.htm and one or
more additional patents or pending patent applications in the US and
other countries.
This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
http://www.opensource.apple.com/apsl). The source code is available
from http://developer.apple.co m/darwin/p rojects/bonjour/
Equipment Modifications
This equipment must be installed and used in strict a ccordance with the
instructions given in the user documentation. This equipment contains
no user-serviceable componen ts. Unauthorized equ ipment changes or
modifications will invalidat e all applicable regulatory certifications
and approvals.
Trademark Acknowledgments
Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft,
Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows Vista and
WWW are registered trademarks of the respective holders. Java and
all Java-based trademarks and logos are trademarks or registered
trademarks of Oracle and/or its affiliates. UPnP
mark of the UPnP
TM
Implementers Corporation.
TM
is a certific
ation
Support
Should you require any technical assistance
reseller. If your questions cannot be answered immediately, your
reseller will forward your queries through the appropriate channels to
ensure a rapid response. If you are connec
,pleasecontactyourAxis
tedtotheInternet,youcan:
• download user documentation and software updates
• find answers to resolved problems in the FAQ database. Search
by product, category, or phrase
• report problems to Axis support staff by logging in to your private
support area
• chat with Axis support staff (selected countries only)
Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE).
NOTICE
Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded
network cable (STP) may be appropriate or required. Any network cables that are routed in outdoor environments or similar
shall be shielded (STP) and intended for their specific use. Make sure that the network switch is properly grounded. See
for regulatory requirements.
SD card slot - A standard or high-capacity SD card (not included) can be used for local recording with removable storage.
NOTICE
To p revent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System
Options > Storage > SD Card and click U
Control button - The control button is used for:
• ConnectingtoanAXISVideoHostingSystemservice.See
1 second until the Sta
• ConnectingtoAX
about 3 seconds.
• Resetting the product to factory default settings. See
page 44
.
nmount.
tus LED flashes green.
IS Internet Dynamic DNS Service. See
page 32
page 33
page 39
. To connect, press and hold the button for about
. To connect, press and hold the button for
.
Power connector - 2-pin terminal block for power input.
RS-485/RS-422 connector - Two 2-pin terminal blocks for RS-485/RS-422 serial interface used to control auxiliary eq uipment,
e.g. PTZ devices.
4
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AXIS M7014
Hardware Overview
LED Indicators
LED
Network
Status
Power
Note
Color
Green
Amber
UnlitNo network connection.
GreenSteady green for normal operation.
Amber
Red
Green
Amber
• The Status LED can be configured to be unlit d uring normal operation. To configure, go to Setup > System Options >
Ports & Devices > LED. See the online help for more information.
Indication
Steady for connection to a 100 MBit/s network. Flashes for network activity.
Steady for connection to a 10 MBit/s network. Flashes for network activity.
Steady during startup and when restoring settings.
Slow flash for failed upgrade.
Normal operation.
Flashes green/amber during firmware upgrade.
5
Page 6
AXIS M7014
Accessing the Product
Accessing the Produc t
To install the Axis product, refer to the Installation Guide supplied with the product.
The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Wind ows ,
Safari with Macintosh and Firefox with other operating systems. See
Internet Explorer, allow installation of AXIS Media Control (AM C ) when prompted.
The Axis product includes one (1) H.264 decoder license for viewing video streams. The license is automatically installed with AMC.
The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.
Note
• QuickTime
• If your computer restricts the use of additional software components, the product can be configured to use a Java
applet for view ing Motion JPEG.
TM
is also supported for viewing H.264 streams.
Access from a Browser
1. Start a browser (Internet Explorer, Firefox, Safari).
Technical Specificatio n s, on page 44
.Toviewstreamingvideoin
2. Enter the IP address or host name of the Axis product in the browser’s Location/Address field. To access the product from a
Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.
If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to
discover and assign an IP address, refer to the Installation Guide.
3. Enter your user name and password. If this is the first time the product is accessed, the root pas sw ord must first be
configured; for instructions see
4. The product’s Live View page appears in your browser.
Note
The controls and layout of the Live View page may have been custom iz ed to meet specific installation requirements and
user preferences. Conse quently, some of the examples and functions fe
your own Live View page.
Set the Root Password, on page 7
.
atured here ma y differ from those displayed in
6
Page 7
AXIS M7014
Accessing the Product
Access from the Internet
Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must
configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which
will attempt to automatically co nfigure the router to allow access to the prod uct. This is enabled from Setup > System Options >
Network > TCP/IP Adva n c ed.
For mo re information, please see
www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup
NAT traversal (port mapping) for IPv4, on page 34
. See also AXIS Internet Dynamic DNS Service at
Set the Root Password
To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure
Root Password dialog, which appears when the pro
To prevent network eavesdropping
certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The
HTTPS certificate ensures encrypted exchange of information.
To set the password via a standard HTTP connection, enter it directly in the first dialog.
To set the password via an encrypted HTTPS connection, follow these steps:
1. Click Create self-signed certificate.
2. Provide the requested information and click OK.Thecertificate is created and the password can now be set securely. All
trafficto
3. Ente
and from the product is encrypted from this point on.
rapasswordandthenre-entertoconfirm the spelling. Click OK. The password has now been configured.
, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS
duct is accessed for the first time.
7
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AXIS M7014
Accessing the Product
Note
• The default administrator user name root is permanent and cannot be deleted.
• If the password for root is lost, the product must be reset to the factory default settings. See
Settings, on page 39
Reset to Factory Default
.
TheLiveViewPage
The controls and layout of the Live View page may have been customized to meet specific installation requirements and user
preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View
page. The following provides an overview of each available control.
Controls on the Live View Page
The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile. Stream
profiles are configured under Video > Stream Profiles.See
The Manual Trigger button is used to trigger a n action rule from the Live View page, see .
Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your
computer. This button is primarily intended for use when the AXIS Media C o ntrol viewer toolbar is not available.
Enable this button from Live View Config > Action Buttons.
Stream Profiles, on page 15
AXIS Media Control viewer toolbar
The AXIS Media Control viewe r toolbar is available in Internet Explorer only. See
information. The toolbar displays the following buttons:
AXIS Media Control (AMC), on page 10
.
for more
8
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AXIS M7014
Accessing the Product
The Play button connects to the A xis product and starts playing a media stream.
The Stop button stops the media stream.
The Snapshot button takes a snapshot of the video image. The locationwheretheimageissavedcanbespecified
in the AMC Control Panel.
Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer
keyboard to cancel full screen view.
The Re cord button is used to record the current video stream. The location where the recording is saved can be specified
in the AMC Control Panel.
PTZ Controls
The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/ disable controls for specified users under
System Options > Security > Users.
With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or
release c ontrol of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.
Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the
mouse pointer.
Click the Center mode button and click in the image to center the camera view on that position. The center mode
button could also be used to zoom in on a specifi c area. Click in the image and drag to draw a re cta n gle surrounding
theareatobemagnified. To zoom out, rotate the mouse wheel.
Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls.
User-defined buttons can also appear in the Control panel. See
Select the video channel or a PTZ preset position to steer the camera view to the saved position. See
Preset Positions, on page 20
Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the
camera view to that position.
Zoom bar – Use the arrows to zoom in and out, or click on a posit
Focus bar – Click on a pos ition on the focus bar to set the focus position. This will disable the product’s autofocus. Tore-enable, use the PTZ control panel which is opened by clicking the Ctrl panel button (see above).
Iris bar – Click on a position on the iris bar to change the degree to which the iris is opened. This will disable the
product’s auto iris. To re-enab
le, use the PTZ control panel which is opened b y clicking the Ctrl panel button (see above).
.
ion on the bar to zoom to that position.
Controls, on page 20
.
The PTZ controls can be disabled under PTZ > Advanced > Controls,see
9
Controls, on pa g e 20
.
Page 10
AXIS M7014
Media Streams
Media Streams
The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the
type you use.
The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles.
Other applications and clients can access video streams directly, without going via the Live View page.
How to Stream H.264
The video compression standard H .264 makes good use of bandwidth, and can provide high quality vid eo streams at less than 1 Mbit/s.
Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of
your network. The available options in AXIS Media Control are:
Unicast RTP
RTP over RTSP
RTP over RTSP over HTTP
Multicast RTP
AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the
AMC Control Panel, can be changed and the options disabled, to suit specific requirements.
Note
H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed
copies of the client is prohibited. To
This unicast method (RTP over UDP) is used
for live unicast video, esp ecially when it is
important to always have an up-to-date video
stream, even if some images are dropped.
This unicast method (RTP tunneled over RTSP)
is useful as it is relatively simple to configure
firewallstoallowRTSPtraffic.
This unicast method can be used to traverse
firewalls. Firewalls are commonly configured to
allow the HTTP protocol, thus allowing RTP to
be tunneled.
This method (RTP over UDP) should be used for live multicast video. The video stream is always
up-to-date, even if some images are dropped.
Multicasting provides the most efficient usage of bandwidth when there are large numbers of
clients viewing simultaneously. A multicast cannot however, pass a network router unless the
router is configured to allow this. It is not possible to multicast over the Internet, for example.
Note also that all multicast viewers count as one unicast viewer in the maximum total of 20
simultaneous connections.
purchase additional license s, contact your Axis reseller.
Unicasting is used for video-on-demand
transmission so that there is no video traffic
on the network until a client connects and
requests the stream.
Note that there are a maximum of 20
simultaneous unicast connections.
MJPEG
This format uses standard JPEG still images for the video stream. These images are then displayedandupdatedataratesufficient
to create a stream that shows constantly updated motion.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage
contained in the stream. The recommended method of accessing Motion JPEG live v id eo from the Axis product is to use the AXIS
Media Control in Internet Explorer in Windows.
AXIS Media Control (AMC)
AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.
10
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AXIS M7014
Media Streams
TheAMCControlPanelcanbeusedtoconfigure various video settings. Please see the AXIS Media Control User’s Manual for more
information.
The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from:
• Windows Control Panel (from the Start menu)
• Alternatively, right-click the video image in Internet Explorer and click Settings.
Alternative Methods of Accessing the V ideo Stream
You can also access video and images from the Axis product in the following ways:
• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection
to the browser and sends data as a nd when required, for as long as required.
• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths
can be used:
-Unicast via RTP: axrtpu://<ip>/axis-media/media.amp
-Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp
-Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
• QuickTime
TM
. The following paths can be used:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
11
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AXIS M7014
Media Streams
Note
• <ip>= IP addess
• The Axis product supports QuickTime 6.5.1 and later.
• QuickTime adds latency to the video stream.
• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee
this.
12
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AXIS M7014
Setting Up the Product
Setting Up the Product
The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in
the top right-hand corner of the Live View page.
• Administrators have unrestricted access to all settings.
• Operators have access to all settings except System Options
See also the online help
.
Basic Setup
Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:
1. Users. See
2. TCP/IP. See
3. Date & Time. See
4. Video Stream. See
The Basic Setup menu can be disabled from System Options > Security > Users.
page 30
page 32
.
.
page 31
page 14
.
.
13
Page 14
AXIS M7014
Video
Video
It is possible to configure the following video features in your A xis product:
• Video stream. See
•Streamprofiles. See
• Camera settings. See
• Overlay image. See
page 14
page 15
page 15
page 16
.
.
.
.
Video Stream
You can define the follow ing video stream settings from Video > Video Stream:
•Image.See
• H.264. See
•MJPEG.See
Note
Video stream can be configured for each channel including quad stream.
Image
The default image settings can be configured under Video> Video Stream. Select the Image tab.
The following settings are available:
• Resolution. Select the default resolution.
page 14
page 14
page 15
.
.
.
• Compression. The compression level affects the image quality, band width and file size of saved images; the lower the
compression, the higher the image quality with higher ban
• Rotate image. If required, the image c
• Maximum frame rate.Toavoidban
• Overlay settings.See
Click Save to apply t
he new settings.
Ove
rlay, on page 16
an be rotated.
dwidth problems, the frame rate allowed to each viewer can be limited.
.
dwidth requirements and larger file sizes.
H.264
H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates.
An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-fra m e is a complete image whereas
mes only contain the differences from previous frames.
P-fra
he GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on
T
bandwidth requirements in some cases, but may also h a v e an adverse affect on image quality.
ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image
complexity, using up more bandwidth for increased activity in the imag e, and less for lower image activity. CBR a llow s you to set a
fixed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased
image a ctivity, but in this case cannot, frame rate and image qualityareaffectednegatively.Topartly compensate for this, it is
possible to prioritize either frame rate or image quality. Not se tting a priority means that frame rate and image quality are equally
affected. You must save your settings before they can take effect.
14
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AXIS M7014
Video
The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay
Settings and enter the modifier #b in the field.
MJPEG
Sometimes the image size is large due to low light or complex scenery. Adjusting the ma xim um frame size helps to control the
bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting
provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame
size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage,
the maximum f rame size should be set to an optima l value.
Quad stream
A Quad view displays ima ges from all four channels on a single screen; where the images from each camera take up a quar ter of
the display area. It is possible to define settings for the video stream in quad view.
Stream Profiles
Astreamprofile is a set of pre-configured stream settings including resolution, compression, frame rate and overlay settings.
Stream profiles can be used:
• When setting up recording using action rules, see
• When setting up a continuous recording, see
• In the Live View page — select the stream profile from the Stream profile drop-down list.
Four pre-programmed stream pro fil es are ava ilable for quick set up. Each pre-programmed profile has a descriptive na m e, indicating
its purpose. If required, the pre-programmed stream profiles can be modified and new customiz ed stream profiles can be created.
To create a new pro file or modify an existing profile, go to Setup > Video > Stream Profiles.
To select a default stream profile for the Live View page, go to Setup > Live View Config.
Events, on page 25
Continuous Recording, on page 28
.
.
Camera Settings
The Video > Camera Settings page provides access to advanced image settings for the Axis product.
Image Appearance
The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.
The Contrast changes the relative difference between light and dark. It can be adjusted using the slidebar.
Video input
• Enter a descriptive name for your video source in the Video source name field.
• The values in the Offset Adjustments fields affect the horizontal and vertical synchronization for the image. This can be used
to eliminate any black border surrounding the image. High values, both negative and positive can put the image out of sync.
• De-interlacing - is used to improve video stream image quality from analog devices. Select any of the following options
from the De-interlacing drop-down list. Select None if de-interlacing is not necessary; Blending for improved image quality
that is not as processor intensive; Adaptive Interpolation pe rfor m s de-interlacing of the vide o stream b y applying diffe rent
filters on the image. This may give a better result than Motion Adaptive Interpolation in rare cases; Motion Adaptive
Interpolation perform s de-interlacing of the vide o stream by applying different filters depending on the motion in different
parts of the image. This will in most cases result in the best image quality.
15
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AXIS M7014
Video
• Antialiasing will minimize distortion known as aliasing, which happens when a high-resolution image is represented at
alowerresolution.
• For each video input 75 Ohm video termination can be enabled/disabled via the product's web page at Video & Audio >
Video Input > Video termination. These terminations are enabled on factory default. In cases where the product is to be
connected in parallel with other equipment, for optimum video quality, it is recom m ende d that termination be enabled for
only the last device in the video signal chain.
Image Settings
Noise reduction - Set to On to enable noise reduction. Noise reduction may increase the amount of motion blur.
Privacy Mask
A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be
bypassed via the VAPIX® Application Programming Interface (API).
The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates
if they are ena ble d.
You can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name.
For more information, see the online help
Important
Adding many privacy masks may affect the product’s performance.
Note
Privacy mask is not available for the quad stream. However, privacy masks configured on each channel will be displayed
in the quad.
Overlay
Overlays are used to provide extra information, for example for forensic video analysis or during product installation and
configuration. Overlays are superimposed over the video stream.
An overlay text can display the current date and time, or a text string. When using a text string, modifiers can be used to display
information such as the cur rent bit rate or the current frame rate. For information about available modifiers, see
Date/Time Formats
To enable overlays:
1. Go to Video > Video Stream and select the Image tab.
2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must first be uploaded to
the Axis pro duc
3. To include
4. To inc
Date/Time Formats
in the o nline help.
t, see
Overlay Image
date and time, select Include da te and Include time.
lude a text string, select Include text and enter the text in the field. Modifiers can be used, see
in the online help.
.
File Naming &
File Naming &
5. Select the text color, the text background color and the position of the overlay.
6. Click Save.
Tomodifythedateandtimeformat,gotoSystem Options > Date & Time.See
16
Date & Time, on page 31
.
Page 17
AXIS M7014
Video
Note
Overlay is not possible for quad stream.
Overlay Image
An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide
extra information or to mask a part of the image.
To use an overlay image, the image must first be uploaded to the Axis product:
1. Go to Video > Overlay Image.
2. Click Browse andbrowsetothefile.
3. Click Upload.
4. Select the image to use from the Use overlay image list.
5. Click Save.
To display the overlay image:
1. Go to Video > Video Stream and select the Image tab.
2. Under Overlay Settings,selectInclude overlay image at the coordinates and enter the X and Y coordinates.
3. Click Save.
For information about supported image formats, see the online help
.
17
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AXIS M7014
Live View Config
Live View Config
You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of
theLiveViewpage.
•StreamProfile. See
• Default Viewer for Browser. See
• Viewer Settings. See
• Action Buttons. These are the buttons described in
•UserDefined Links. See
page 15
page 19
page 19
.
.
page 18
.
.
Controls on the Live View Page, on page 8
.
Default live view video
Select the default video source to be displa yed in the Live View page from Setup > Live View Config This could be one of the 4
video streams or Quad s
tream. See
Quad stream, on page 15
.
Default Viewer for Browsers
From Live View Config > Default Viewer select the default method for viewing video images in your browser. The product attempts
to show the video im ages in the selected video format and viewer. If this is not possible, the product overrides the settings and
selects th
e best available combination.
18
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AXIS M7014
Live View Config
BrowserViewerDescription
Windows Internet Explorer
Other browsers
For more information, please s ee the online help.
AMC
QuickTime
Java applet
Still imageDisplays still images only. Click the Refresh button in yo ur browser to view a
Server Push
QuickTime
Java applet
Still imageDisplays still images only. Click the Refresh button in yo ur browser to view a
Recommended viewer in Internet Explorer (H.264/Motion JPEG)
H.264
A slower imaging alternative to AMC (Motion JPEG). Req uire s one of the
following installed o n the client:
• JVM (J2SE) 1.4.2 or higher
• JRE (J2SE) 5.0 o r higher
new image
Recommended viewer for other browsers (Motion JPEG).
H.264
A slower imaging alternative to Server Push (Motion JPEG only).
new image
Viewer Settings
To configure options for the viewer, go to Live View Config > Viewer Settings.
•SelectShow viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video
image in your browser.
• H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media
Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your
Axis reseller.
•SelectShow crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode.
•SelectUse PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ
control panel.
•SelectEnable recording button to enable recording from the Live View page. This button is available when using
the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See
(AMC), on page 10
.
AXIS Media Control
User Defined Links
To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL
to link to. W hen defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or
activate external devices connected to the product, or they can link to a web page. Custom links defined as cgi links will run the
script in the b ackground, in a hidden frame. Defining the link as a web link will open the link in a new window.
19
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AXIS M7014
PTZ (Pan Tilt Zoom)
PTZ (Pan Tilt Zoom)
Preset Positions
A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can
be accessed in several ways:
• By selecting the preset from the Preset positions drop-down list in the Live View Page.
• When setting up action rules. See
• When setting up Guard Tour. See .
To add a preset position:
1. Go to PTZ > Preset Positions.
2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.
3. Enter a descriptive name in the Current position field.
4. If required, select Use current position as Home.
The Home position is readily accessible by clicking the Home button on the Live View page and in the Preset Positions se
To set a customized hom e position, select Use current position as Home when adding a preset position. The u
position will have (H) added, for example, Entrance (H). The default Home position, called “Home”, will still be available.
The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length
of time. Enter the length of time in the Return to home when inactive field and click Save. Setthetimetozerotopreventthe
product from automatically returning to the Home posi
To include the preset position name in the over
For m o re information about modifiers, see
page 25
.
tup window.
ser-defined home
tion.
lay text, go to Video,selectInclude overlay text and enter the modifier #P in the field.
File Naming & Date/Time Formats
in the online help.
Advanced
Limits
Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to
narrow the area under surveillance.
Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed.
When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum
pan/tilt movem ent speed, i.e. the speed the camera view moves at when the jo ystick is pushed all the way out in any direction. This is
useful then the view is zoomed in on an object.
See the online help
for more information.
Controls
Panel Shortcut Command Buttons can be co nfig u red to provide direct access to commands issued via the VAPIX® Application
Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View pag e through
the Ctrl panel button, see
Deselect the options under Enable/Disable controls to disable the pan, tilt, zoom, focus and iris controls.
page 9
.
20
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AXIS M7014
PTZ (Pan Tilt Zoom)
Control Queue
The a dministrator can set up a queue for PTZ controllers from PTZ > Control Queue. Once s et up, the PTZ Control Queue buttons
appear in the Live View p ag e offering one viewer exclusive control for a limited period of time. Other users will be placed in queue.
A user who belongs to a group (see
take control of the product. The order of priority is as follows:
1. Administrator — An administrator takes over PTZ control regardless of who is first in queue. The administrator will be
removed from the queue 60 seconds after the last PTZ control command.
2. Event — The Axis product can be configuredtogotoapresetpositionwhen triggered by an alarm (see
The event will immediately be placed first in the queue except w he n an administrator is in control.
3. Operator — Same as administrator but with low er priority
4. Guard Tour — A guard tour (see ) has PTZ control for an indefinite period of time. It may be overridden by an operator,
event or administrator. The guard tour will resume when higher priority groups leave the queue.
5. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed
on to the next viewer in queue.
Note
• The administrator can enable and disable PTZ controls for selected users.
• To identify different users in the viewer group, cookies must be enabled on the client.
Users, on page 30
) with a higher PTZ priority can go before other users in the queue and
Events, on page 25
).
21
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AXIS M7014
Detectors
Detectors
Camera Tampering
Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely
defocused. To send an alarm, for example an email, an action rule must be set up.
To configure tampering:
1. Go to Detectors > Camera Tampering.
2. Set the Minimum d ura tion, that is, the time that must elapse before an alarm is generated. This can hel p prevent false
alarms for known conditions that affect the image.
3. Select Alarm for dark images if an alarm should be ge n e rated if lights are dimmed or turned off, or if the lens is sprayed,
covered, or rendered severely out of focus.
4. Click Save.
To configure the product to send an alarm when tampering occurs:
1. Go to Events > Action Rules.
2. Click Add to set up a new action rule.
3. Enter a Name for t he action rule.
4. Under Condition,selectDetectors from the Trigger list.
5. Select Tampering from the list of detectors.
6. Select the video channel.
7. Optiona lly, select a schedule and set additional conditions
8. Select the action. To send an email, select Send Notifi
Note
The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not
have a duration and once it has been triggered it will not automatically return to its untriggered state.
For more information on actions rules, see
Motion Detect
Motion detection is used to generate an alarm w henever movement starts or stops in the camera view.
Motion detection is configured by defining up to 10 Include and Exclude wind ows:
• Include windows —define areas where motion should be detected
• Exclude windows —define areas within an Include window that should be ignored (areas outside Include windows
are automatically ignored).
ion
Events, on page 25
.
cation and select a Recipient from the list of defined recipients.
.
For instructions, see
To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See
Detection Parameters, on page 23
Once motion detection windows are configured, the Axis product can be configured to p erform actions when motion is detected.
Possible actions include uploading images and start recording. For more information, see
Set Up Motion Detection Windows, on page 23
.
.
Motion
Setting Up an Action Rule, on page 26
22
.
Page 23
AXIS M7014
Detectors
Note
Using the motion detection feature may decrease the product’s overall performance.
Set Up Motion Detection Windows
To set up a motion detection Include Window, f ollow these instructions:
1. Go to Detectors > Motion Detection.
2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and enter
a descriptive name.
3. Adjustthesize(dragthebottomright-handcorner)andtheposition (click on the text at the top and drag to the desired
position) of the window.
4. Adjust the Ob ject Size, History and Sensitivity profile sliders (see
motion within an active window is indicated by red pea ks in the Activity window.
5. Click Save.
To exclude parts of the include window, select the Configure Excluded W
include window.
To delete an include or exclude window, select the window in the list of windows and click Del.
Motion Detection Parameters
indows and position the exclude window within the
for details). Any detected
Motion Detection Parameters
The parameters controlling motion detection are described in the table below:
Parameter
Description
High level (100%)
Medium level (50%)
Object Size
Object size relative to window
size.
Only very large objects trigger
motion detection.
History
Object memory length.
An object that appears in
the window t
detection for a long time
before it is considered as
non-m
riggers motion
oving.
Sensitivity
Difference in luminance
between background and
object.
Ordinary colored objects on
ordinary backgrounds trigger
motion detection.
A large difference in luminance
is required to trigger motion
detection.
23
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AXIS M7014
Detectors
Low level (0%)
Recommended values
Default values
Note
• To trigger on small objects or movements, use several small motion detection windows rather than one large window
and select a low object size.
• To avoid triggering on small objects, select a high object size.
• If no objects should appear in the Include Window , select a high history level. This will cause motion detection to
trigger as long as the object is present in the window.
• To only detect flashing light, select a low sensitivity. In other cases high sensitivity is recom m ende d .
Even very small objects trigger
motion detection.
5–15%60–90%75–95%
15%90%90%
An object that appears in
the window triggers motion
detection only for a very short
time before it is considered as
non-moving.
Only very bright objects on
a dark background trigger
motion detection.
24
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AXIS M7014
Events
Events
The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is
detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.
Available Action Rul e triggers and conditions include:
• Applications — use installed applications to trigger the rule, see .
• Detectors
-Motion Detection — trigger the rule when motion is detected, see
-Tampering — trigger the rule when tampering is detected, se e
• Hardware
-Video Signal — trigger the rule if video signal is lost.
-Network — trigger the rule if network connectio n is lost or restored. This can for example be used to start
• Input Signal
-Manual Trigger — trigger the rule using the Manual Trigger button in the Live View page, see
• PTZ
-Moving — trigger the rule when the camera view moves due to a PTZ operation
as an additional condition to prevent an action rule triggered by motion detectio n to record video while the
camera view moves due to a PTZ operation.
with the Send Images action to upload images from the pre
used to send maintenance notifications.
. This can f or example be used to validate actions during product installation
. This can for example be used
set position.
en the storage device is unmounted or removed. This can for example be
-Full — trigger the rule when the storage device is full. Under normal operation, the oldest recordings will be
overwritten to prevent the storage device from becoming full.
-Locked — trigger the rule if the storage device is locked (write protected).
• System
-System Initializing — trigger the rule when the product is being started. This can for example be used to send a
otification when the product restarts.
n
• Time
-Recurrence — trigger the rule periodically, see
upload an image every 5 minutes.
-Use Schedule — trigger the rule according to the selected sche dule , see
Available actions include:
• PTZ Control
-Preset Position — go to a preset position.
Recurrences, on page 27
25
. This can for example be used to
Schedules, on page 27
.
Page 26
AXIS M7014
Events
-Guard Tour — start a guard tour, see .
• Record Video — record video to a selected storage.
• Send Images —sendimagestoarecipient.
• Send Notifications —sendanotification message to a recipient.
Setting Up an Action Rule
An action rule defines the conditions that must be met for the product to perform an action, for example record video or send email
notifications. If multiple conditions are defined, all must be met to trigger the action.
The following example describes how to set up an action rule to record video to a network share if there is movement in the
camera’s field of view.
Set up motion detection and a dd a network share:
1. Go to Detectors > Motion Detection and configure a motion detection window, see
2. Go to System Options > Storage and set up the network share, see
Set up the action rule:
1. Go to Events > Action Rules and click Add.
2. Select Enable rule and enter a descriptive name for the rule.
3. Select Detectors from the Trigger drop-down list.
4. Select Motion Detection from the drop-down list. Select the motion detection window to use.
5. Optiona lly, select a Schedule and Additional conditions,seebelow.
6. Under Actions, select Record Video from the Type drop-down list.
7. Select a Stream profile and configure the Duration settings as described below.
8. Select Network Share from the Storage drop-down list.
To add additional criteria, select the Additional conditions option and a dd additional triggers. To prevent an action from b eing
triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger
should be ignored before the action rule can be activated again.
The reco rding Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time
and/or Post-trigger time and e nter the number of seconds. When While the rule is active is enabled and the action is triggered
again during the post-trigger time, the recording time will be extended with another post-trigger time period.
For more information, see the online help
.
page 37
page 23
.
Recipients
Recipients receive media files and notification messages. The following recipients are available:
RecipientUse with action
Email
FTP
Send Images
Send Notification
Send Images
26
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AXIS M7014
Events
HTTP
Network ShareSend Images
TCPSend Notification
To add a recipient:
1. Go to Events > Recipients an d click Add.
2. Enter a descriptive name
3. Select a recipient Type.
4. Enter the information needed for the recipient type.
5. Click Test to test the connection to the recipient.
6. Click OK.
Send Images
Send Notification
Schedules
Schedules can be used as action rule triggers or as additional conditions, for example to record v ideo if motion is detected outside
office hours. Use one of the predefined schedules or create a new schedule as described below.
To create a new schedule:
1. Go to Events > Schedules and click Add.
2. Enter a descriptive name and the information needed for a
3. Click OK.
To use the schedule in an Action Rule, sele
cttheschedulefromtheSchedule drop -dow n list in the Action Rule Setup page.
daily, weekly, monthly or yearly schedule.
Recurrences
Recurrences a re
To set up a r
1. Go to
2. Enter a descriptive name and recurrence pattern.
3. Click OK.
To use the recurrence in an Action Rule, first select Time from the Trigger drop-down list in the Action Rule Setup p age and
then select the recurrence from the second drop-down list.
To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.
used to trigger Action Rules repeatedly, for example every 5 minutes or every hour.
ecurrence:
Events > Recurrences and click Add.
27
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AXIS M7014
Recordings
Recordings
TheAxisproductcanbeconfigured to record video continuously or according to an action rule:
• To start a continuous recording, see
• To set up action rules, see
• To access recordings, see
•Toconfigure camera controlled storage, see
page 26
Recording List, on page 28
page 28
.
.
.
Storage, on page 36
.
Recording List
Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and tim e, duration and the
event that triggered the recording.
To play or download a recording, follow these steps:
1. Go to Recordings > List.
2. Use the filter to narrow the list of recordings. Enter the desired filter criteria and click Filter. Some filters ma y take
a long time to complete.
3. Select the recording.
4. Click Play to play the reco rding, or click Download to download the recording.
Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded file is a zip file
containing a minimum of three files, of which the Matroska (mkv) filesaretheactualrecordings. The recordings are tim e-stamped
with the date and time they were downloaded (that is, not the date the
Note
To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter
can be downloaded from www.axis.com/techsup/software
recordings were made).
For detailed recording and video information, select a recording and click Properties.
To remove a recording, select the recording and click Remove.
Continuous Recording
The Axis product can be configured to continuously save video to a storage device. See
about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove
old recordings.
To start a continuous recording, follow these steps:
1. Go to Recordings > Continuous.
2. Select Enabled.
3. Select type of storage device from the Disk list.
4. Select a Stream profile to use for continuous recordings.
5. Click Save to save and start the recording.
28
Storage, on page 36
for more information
Page 29
AXIS M7014
Recordings
Note
If a new stream profile is selected while a recording is o ngoing, the recording will be stopped a nd saved in the recording list
and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording
list until they are remove d manually or through automatic removal of old recordings.
29
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AXIS M7014
System Op tion s
System Options
Security
Users
User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can
set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means
that anybody m a y access the Live View page.
The user list displays authorized us ers and user groups (access levels):
Viewer - Access to the Live View page
Operator - Access to the Live View page a nd to all settings except System Options
Administrator - Unrestricted access to all settings; can add, modify and remove other users.
Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there
are view ing clients that do not support encryption, or if you upgraded the firmware and existing clients support encryption but need
to log in again and be configuredtousethisfunctionality.
Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live V iew page.
Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.
Deselect the Enable Basic Setup option to hide the Basic S etup menu. Basic Setup provides quick access to settings that should be
made before using the Axis product.
ONVIF
ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants,
and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperablity between
different vendor products, increased flexibility, red
By creating a user you automaticall
with the product. For more information see www.onvif.org
y enable ONVIF communication. Use the user name and password with all ONVIF communication
uced cost and future-proof systems.
IP Address Filter
IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are
allowed or denied acces
The administr
ator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).
s to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
HTTPS
The Axis product supports encrypted browsing using HTTPS. This is configured on the System Options > Security > HTTPS page.
A self-signed certificate can be used until a Certificate Authority-issued certificate has been obtained. Click Create self-signedcertificate to install a self-signed certificate. Although self-signed certificates are free and offer some protection, true security is only
implemented after the installation of a signed certificate issued by a Certificate Authority.
To obtain a signed certificate from an issuing Certificate Authority, click Create Certificate Request. When the signed certificate
is returned, click Install signed certificate to import the certificate. The properties of any certificate request currently resident in
the product or installed can be viewed by clicking Properties.
To enable HTTPS in the Axis product, the HTTPS Connection Policy must be set for each user group.
For more information, see the online help
.
30
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AXIS M7014
System Op tion s
IEEE 802.1X
IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network
devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).
To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a
third-party entity called an authentication server, typically a RADIUS serve r, examples of which are FreeRADIUS and Microsoft
Internet Authentication Service.
In Axis' implem enta tion, the network device and the authentication server authenticate themselves with the help of digital
certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certificates are provided by an
Certification Authority (CA). You need:
•aCAcertificate to validate the identity o f the authentication server
• a CA-signed client certificate and a private key to a uthenticate the network device.
To allow the network device to access a network protected by IEEE 802.1X:
1. Obtain a CA certificate, a client certificate and a client private key (contact your network administrator).
2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certificate, the client certificate and the
client private key.
3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.
4. Check the box to enable IEEE 802.1X and click Save.
Certificates
CA CertificateThe CA certificate is used to validate the identity of the authentication server. Enter the path to
the certificate directly, or locate the file using the Browse button. Then click U
acertificate, click Remove.
Client certificate
Client private key
Settings
EAPOL version
EAP identity
Private key password
Enable IEEE 802.1X
The client certificate and private key are used to authenticate the network device. They can be
uploaded as separ ate files or in one combined file (e.g. a PFX file or a PEM file). Use the Client
private key field if uploading one combined file. For each file, enter the path to the
file using the Browse button. Then click Upload.Toremoveafile, click Remove.
Enter the user identity (maximum 16 characters) associated with your certificate.
Enter the password (maximum
Check the box to enable the IEEE 802.1X protocol.
16 characters) for the private key.
pload.Toremove
file, or locate the
Date & Time
The Axis product’s date and time settings are configured under System Options > Date & Time.
Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see
below).
To change the date and time settings, select the preferred Time mode under New Server Time:
• Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and
time are set once and w ill not be updated automatically.
• Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are
updated continuously. For information on NTP settings, see
NTP Configuration, on page 33
.
31
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AXIS M7014
System Op tion s
If using a host name for the NTP server, a DNS server must be configured. See
• Set manually a llows you to manually set date and time.
If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight savingtime changes.
The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the
predefined formats or see
time formats. To include date and time in the overlay text, go to Video and select Include date and Include time.
File Naming & Date/Time Formats
in the online helpfor information on how to create custom date and
DNS Configuration, on page 33
.
Network
Basic TCP/IP Settings
The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version
must always be enabled.
IPv4 Address Configuration
By default, the Axis p roduct is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are
configured under System Options > Network > TCP/IP > Basic.
DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of
IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is
then possible to access the Axis product by name (host name).
If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Ax is products, or reset
page 39
the product to the factory default s ettings (see
) and then perform the installation again.
To u se a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.
IPv6 Address Configuration
If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.
To enable IP v6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.
ARP/Ping
The IP address can be set using ARP and Ping. For instructions, see the product’s Installation Guide.
ARP/Ping is enabled by default. To disable, uncheck the box under System Options > Network > TCP/IP > Basic.
The ARP/Ping service is automatically disabled two minutes after the product is started, or as soon as an IP address is set. To reset the
IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.
Pinging the product is still possible when this service is disabled.
AXIS Video Hosting System (AVHS)
AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from
any location. For more information and help to find a local AVHS Service Provider go to www.axis.com/hosting
AVHS is enabled by default. The settings are configured under System Options > Network > TCP IP > Basic.
One-click enabled - Press the product’s control button (see
Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not
registered within 24 hours from when the button is pressed, the product will disconnect from the AVH S service.
Hardware Overview, on page 4
) to connect to an AVHS service over the
32
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AXIS M7014
System Op tion s
Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will
stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the
one-click installation.
AXIS Internet Dynamic DNS Service
AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net
To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic.Under
Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently
registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.
Advanced TCP/IP Settings
DNS Configuration
DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System
Options > Network > TCP/IP > Advanced.
Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.
To make manual settings, select Use the following DNS server address and specify the following:
Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by
semicolons. The host name is always the firstpartofafullyqualified domain name, for example, myserver is the host name in the
fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.
Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is
optional and will be used if the primary is unavailable.
NTP Configuration
NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under
System Options > Network > TCP/IP > Advanced.
Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.
To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.
Host Name Configuration
The Axis produc t can be accessed using a host name instead of an IP address. The h ost name is usually th e same as the assigned DNS
name. The host name is configured under System Options > Network > TCP/IP > Advanced.
Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.
Select Use the host name to set the host name manually.
Select Enable dynamic DNS updates to dynam ically update local DNS servers whenever the Axis product’s IP address changes.
For more inform
ation, see the online help
.
Link-Local IPv4 Address
Link-Local Address is enabled by default and assigns the Axis product an additional IP address whichcanbeusedtoaccess
oduct from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static
the pr
or DHCP-supplied IP address at the same time.
This function can be disa ble d under System Options > Network > TCP/IP > Advanced.
33
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AXIS M7014
System Op tion s
HTTP
The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the
default setting, which is 80, any port in the range 1024–65535 can be used.
HTTPS
The H TTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to
the default setting, which is 443, any port in the range 1024–65535 can be used.
page 30
To enable HTTPS, go to System Options > Security > HTTPS. For more information, see
NAT traversal (port mapping) for IPv4
A ne tw ork router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by for wa rding
network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased
since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).
Use NAT traversal when the Axis p roduct is located on an intranet (LAN) and you wish to make it available from the ot her
(WAN) side of a NAT router. With NAT traversal prope rly configured, all HTTP traffic to an external HTTP port in the NAT router
isforwardedtotheproduct.
.
NAT traversal is configured under System Options > Network > TCP/IP > Advanced.
Note
• For NAT traversal to work, this must be supported by the router. The router must also support UPnP
• The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband
sharing device” or “Home firewall” but the essential purpose of the device is the same.
Enable/Disable - When enabled, the Axis product attempts to configure port mapping in a NAT router on your network, using UPnP
Note that UPnP
Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in
the field. If no router is specified, the product automatically searches for NAT routers on your network. If m ore than one router is
found, the default router is selected.
Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port number in the field. If no port is
entered here, a port number is automatically selected when NAT traversal is enabled.
Note
FTP
The FTP server running in the Axis product enables upload of new firmware, use r applications, etc. The FTP server can be disabled
under System Options > Network > TCP/IP > Advanced.
TM
must be enabled in the product (see System Options > Network > UPnP).
• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does
not support UPnP and you need to manually configure port forwarding in the NAT router.
• If you attempt to manually enter a port that is already in use, another available port is automatically selected.
• When the port is selected automatically it is displayed in this field. To change this, enter a new port number and click Save.
TM
.
TM
.
Note
This FTP server has nothing to do w ith the product’s ability to transfer i m ages via FTP to othe r locations and servers.
RTSP
The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be
changed under System Options > Network > TCP/IP > Advanced. The d efault port is 554.
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AXIS M7014
System Op tion s
Note
H.264 video streams will not be available if the RTSP server is disabled.
SOCKS
SOCKS is a networking proxy protocol. The Axis product can b e configured to use a SOCKS server to reach networks on the other
side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and
notifications, uploads, alarms, etc need to be send to a destination outside the local network (for example the Internet).
SOCKS is configured under System Options > Network > SOCKS. For more information, see the online help
.
QoS (Quality of Service)
QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network
prioritizes n e t w o rk traffic a nd provides a greater ne two rk reliability by controlling the amount of bandwidth an application may use.
The QoS settings are configured under System O p tions > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the
Axis product can mark the following types of traffic: live v ide o, event/alarm traffic and management traffic.
SMTP (email)
To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This
is done under System Options > Network > SMTP (email).
Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided. A Fromemail address is a lso required. If the mail serve r requires authentica tion, check Use authentication to log in to this server and enter
the necessary information.
SNMP
The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SN
group of devices and management station running SNMP. Community names are used to identify groups.
The A xis product can be configured to support S N MP on the System Options > Network > SNMP page.
Depending on the level of security required, select the version on SNMP to use.
SNMP v1/v2 provid es the lowest level of security. The community name can be specified as a passw ord for read or read/write
access to all supported SNMP devices. The default password for the Read community is public and the default passw ord for the
Write community is write.
MP community is the
Note
If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.
Traps for SNMP v1/v2 are used b
changes. Check Enable traps and enter the IP address where the trap m essage should be sent and the Trap community that
should receive the m es sa ge.
The following traps are available:
•Coldstart
•Warmstart
•Linkup
• Authentication failed
SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
y the Axis product to send messages to a management system on important events and status
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AXIS M7014
System Op tion s
To use SNMP v3, HTTPS must be enabled, see
password.
Note
The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see
Reset to Factory Default Settings, on page 39
TM
UPnP
The Axis product includes support for UPnPTM.UPnPTMis enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.
TM
UPnP
can be disabled under System Options > Network > UPnPTM.
HTTPS, on page 30
.
. To enable SNMP v3, check the box and provide the initial user
RTP/H.264
The RTP port range and multicast settings are configured under System Options > Network > RTP.
The RTP port range defines the range of ports from which the video ports are a utom ati ca lly selected. For multicast streams, only
certain IP addresses and port numbers should be used.
Select Always Multicast Video to start multicast streaming without opening an RTSP session.
Bonjour
The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.
Bonjour can be disabled under System Options > Network > Bonjour.
Storage
SD Card
NOTICE
To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.
The Axis product supports SD cards with the following file systems:
• ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss. To access
data stored on the card from the W indows operating system, a third-party ext4 driver or application is required.
• vFAT — most SD cards are pre-formatted with vFAT when purchased.
If required, the SD card can be re-formatted to the desired file system . To format the SD card:
1. Insert the SD card in the SD card slot.
2. Go to System Options > Storage and click SD Card.
3. Click Format and select the desired file system.
Note
During formatting any previous data stored on the disk will be lost.
Mounting is done automatically when the card is inserted or when the product is started. A manual mount is only required if the
card has been unmounted and not ejected and re-inserted.
To unmount the SD card:
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AXIS M7014
System Op tion s
1. Go to System Options > Storage and click SD Card.
2. Click Unmount.
3. The card can now be removed.
The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management.
If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only
available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card.
To avoid filling the card, it is recom me nde d to rem o ve recordings continuously. Under Recording Settings, select Remove recordingsolder than and select the number of days or weeks.
To stop writing to the card and protect recording s from being removed, select Lock under Recording Settings.
Network Share
Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common
Internet File System) and use them for storage of recordings.
To add a network share:
1. Go to System Options > Storage.
2. Click Network Share.
3. Enter the IP address, DNS or Bonjour name to the host server in the Host field.
4. Enter the name of the share in the Share field.
5. If required, select The share requires login and enter the user name and p
6. Click Connect.
To clear all recordings and data from the Axis product’s f
To avoid filling the share, it is recommended to re
older than and select the number of days or weeks.
To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.
older on the designated share, click Clear under Storage Tools.
move recordings continuously. Under Recording Settings,selectRemove recordings
assword.
Maintenance
The Axis product provides several maintenance functions. These are available under System Options > Maintenance.
Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current
settings.
Click Restore to reset most settings to the factory default values. The fo llowing settings are not affected:
• the boot protocol (DHCP or static)
• the static IP address
• the default router
• the subnet mask
•thesystemtime
• the IEEE 802.1X settings
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AXIS M7014
System Op tion s
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The
Axis product can also be reset to factory default using the control button, see
Reset to Factory Default Settings, on page 39
.
For information about firmware upgrade, see
Upgrading the Firmware, on page 40
.
Support
Support Overview
The System Options > Support > Support Overview page provides information on troubleshooting and contact information,
should you require technical assistance.
See also
Troubleshooting, on page 40
.
System Overview
To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that
can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log
items. Many of the captions are links to the proper Setup pa
ge.
Logs & Reports
The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If
contacting Axis Support, please provide a valid Server Report with your query.
System Log - Provides information about system events.
Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the
product (see below).
Server Report - Provid
in the Server Report.
You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report
text file in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s
Live View that also shows the settings specified under Video Stream>Image>Image Appearance. The server report .zip file should
always be included when contacting support.
Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or
when contacting Axis Support.
Connection List - Lists all clients that are currently accessing media streams.
es information about the product status in a pop-up window. The Access Log is automatically included
38
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AXIS M7014
System Op tion s
Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.
The log levels for the System Log and the Access Log a re set under System Options > Support > Logs & Reports > Configuration.
The Access Log can be configu red to list all connections to the product (select Critical, Warnings & Info). If required, a different log
level can be used when sending emails.
Advanced
Scripting
Scripting allows experienced users to custom i ze and use their own scripts.
NOTICE
Improper use may cause unexpected behavior and loss of contact with the Axis product.
Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide
assistance for problems with customized scripts.
To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup file before
customizing the scripts. If a script causes problems, reset the product to its factory default settings, see
page 39
.
For more information, see www.axis.com/developer
File Upload
Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go
to System Options > Advanced > File Upload.
Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the
selected user group (viewer, operator or administrator) for the uploaded file.
Plain Config
Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this
page. Help is available from the standard help pages.
To open Plain Config, go to System Options > Advanced > Plain Config.
Reset to Factory Default Settings
This will reset all parameters, including the IP address, to the factory default settings:
1. Disconnect power from the product.
2. Press and hold the Control button and reconnect power (see
3. Keep the Control button pressed for about 15 seconds until the Status indicator flashes amber.
4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The
ct ha s been reset to the factory default settings. The default IP address is 192.168.0.90
produ
Hardware Overview, on page 4
).
e-assign the IP address.
5.R
It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.
39
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AXIS M7014
Troubleshooting
Troubleshooting
Checking the Firm ware
Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem
should be to check the current firmware version. The late st version may contain a correction that fixesyourparticularproblem.The
current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
Upgrading the Firmware
When you upgrade the product with the latest firmwa re from Axis website, the product receives the latest functionality available .
Always read the upgrade instructions and release notes available with eac h new release, before upgrading the firmware.
To upgrade, follow these instructions:
1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website
at www.axis.com/techsup
2. Go to Setup > System Options > Maintenance in the products web pages.
3. Under Upgrade Server, click Browse and locate the file on your computer. Click Upgrade.
After starting the upgrade process, always wait at least 5–10 minutes before restarting the p roduct, even if you suspect the
upgrade has failed.
AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.
Note
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.
•Preconfi gured and customized settings are saved when the firmware is upgraded
the new firmware) although this is not guaranteed by Axis Communications AB.
(providing the features are available in
Emergency R ecovery Procedure
If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status
indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is f ound on the product’s label.
1. In UNIX/Linux, type the following from the command line:
2. If the p roduct does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.
e the following from a command/DOS prompt (this may require that you run the command prompt as
3. Open a browser and type in the product’s IP address. In the page that ap pears, use the Browse button to select the upgrade
file to use. Then click Load to restart the upgrade process.
4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status
indicator.
5. Reins tall the product, referring to the Installation Guide.
If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/
40
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AXIS M7014
Troubleshooting
Symptoms, Possible Causes and Remedial Actions
Problems setting the IP address
When using ARP/Ping
The product is located on a
different subnet
The IP address is being used
by another device
Possible IP address conflict
with another device on the
same subnet.
Try the installation again. The IP address must be set within two minutes after power has been
applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for
detailed instructions.
If the IP address intended for the product and the IP address of the computer used to access the
product are located on different subnets, you will not be able to set the IP address. Contact your
network administrator to obtain an IP address.
Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS
window, type ping and the IP address of the product:
•Ifyoureceive:Reply from <IP address>:bytes=32; time=10...
this means that the IP address may already be in use by another device on the network.
Obtain a new IP address from the network administrator and reinstall the product.
•Ifyoureceive:Request timed out, this means that the IP address is available for
use w ith the Axis product. Check all cabling and reinstall the product.
The static IP address in the Axis product is used before the DHCP server sets a dynamic address.
This means that if the same default static IP addressisalsousedbyanotherdevice,theremay
be problems accessing the product.
The product cannot be accessed from a browser
Cannot log in
The IP address has been
changed by DHCP
Certificate error when using
IEEE 802.1X
The product is accessible locally but not externally
Router configurationTo configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal
Firewall protection
Default router
Problems with the H.264 format
No H.264 displayed in the
client
srequired
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting
to log in. You may need to manually type http or https in the browser’s address field.
If the password for root is lost, the product must be reset to the factory default settings. See
Reset to Factory Default Settings, on page 39
If the product and the client are on the same network, run AXIS IP Utility to locate the product.
Identify the product using its model or serial number.
Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP
address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages
and disabled DHCP in the TCP/IP settings. Return the product to the main network. The product
now has a fixed IP address that will not change.
For authentication to work p roperly, the date and time settings in the Axis product should be
synchronized with an NTP server. See
feature which will attempt to automatically configure the router to allow access to the Axis
product, see
Check the Internet firewall with your network administrator.
Check if you need to configure the router settings.
Check that the relevant H.264 connection methods and correct interface are enabled in the AM C
Control Panel (streaming tab). Se e
NAT traversal (port mapping) for IPv4, on page 34
AXIS Media Control (AMC), on page 10
.
& Time, on page 31
Date
.
. The router must support UPnPTM.
.
In the AMC Control Panel, s elect the H.264 tab and click Set to default H.264 decoder.
Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.
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AXIS M7014
Troubleshooting
No multicast H.264
displayed in the client
Multicast H.264 only
accessible by local clients
Poor rendering of H.264
images
Color saturation is different
in H .264 and Motion JPEG
Lower frame ra te than
expected
Why do I not get maximum
frames per second?
Image degeneration
Check with your network administrator that the multicast addresses used by the Axis product
arevalidforyournetwork.
Check with your network administrator to see if there is a firewall preventing viewing.
Check if your router supports multicasting, or if the router settings between the client and the
product need to be configured. The TTL (Time To Live) value may need to be increased.
Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.
If text overlays are blurred, or if there are other rendering problems, you may need to enable
Advanced Video Rendering fromv the Video tab in the AMC Control Panel.
Ensure that your graphics card is using the latest driver. The latest drivers can usually be
downloaded from the manufacturer’s website.
Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more
information.
Reduce the number of applications running on the client computer.
Limit the number of simultaneous viewers.
Check w ith the network administrator that there is enough bandwidth available.
Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode onlykey frames.
Lower the im age resolution.
See
Performance Considerations, on page 45
The maximum frame s per second is dependent on the utility frequency (60/50 Hz) of the Axis
product. See
Decrease the GOV length. Go to Video > Video Stream and select the H.264 tab to modify the
GOV length.
Technical Specifications, on page 44
.
.
Status and Network indicator LEDs are flashing red rapidly
Hardware failure
Status indicator LED is flashing red and the product is inaccessible
A firmware upgrade h
been interrupted or the
firmware has otherwise been
damaged
No images displayed on web page
Problems with AXIS Media
Control (
only
Installation of additional
ActiveX component
restricted or prohibited
Video and image problems, general
Image too dark or too light
Internet Explorer
)
as
Contact your Axis reseller.
Emergency Recovery Procedure, on page 40
See
To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX
ols. Also, make sure that AXIS Media Control is installed on your computer.
contr
Configure the Axis product to use a Java applet for updating vid eo images in Internet Explorer. Go
to Setup > Live View Config and select Java applet under Default viewer.
Check the video stream and camera settings under Setup > Video > Video Stream and Setup >Video > Camera Settings.
.
42
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AXIS M7014
Troubleshooting
Missing images in uploadsThis can occur when trying to use a larger image buffer than is actually available. Try lowering
the frame rate or the upload period.
Slow image updateConfiguring pre-buffers, motion detection, high-resolution images or high frame rates will affect
the performance of the Axis product.
Poor performancePoor performance may be caused by heavy network traffic, multiple users accessing the product,
low performance clients, use of features such as motion detection, event handling or uploaded
applications.
Poor quality snapshot images
Screen incorrectly
configured on your computer
Overlay image is not displayed
Incorrect size or location of
overlay image
Browser freezes
Firefox can sometimes
freeze on a slow computer
Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256
colors will produce dithering artifacts in the image.
The overlay image may have been positioned incorrectly or m ay be too large. See
Settings
Lower the im age resolution
in the online help for more information.
Overlay Image
Problems uploading files
Limited spaceThere is only limited space available for the upload of your own files. Delete existing files to free
up space.
Motion Detection triggers unexpectedly
Changes in luminance
Storage and disk management problems
Video cannot be recorded
SD card cannot be mountedReformat the SD card and then click Mount.
Motion detection is based on changes in luminance in the image. This means that if there are
sudden changes in the lighting, motion detection may trigger mistakenly. Lower t he sensitivity
setting to avoid problems with luminance.
Check that the SD card is not write protected (that is, read only).
43
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AXIS M7014
Technical Specifications
Technical Specifications
Video Encoder
Video
Network
System
Integration
Item
Model
Pan/Tilt/Zoom
Video
compression
Resolutions
Frame rate H.26415 fps in all resolutionss
Frame rate
Motion JPEG
Video streaming
Image settings
SecurityPassword protection, IP address filtering, HTTPS* en
Supported
protocols
Application
Programming
Interface
Intelligent videoVideo motion detection, active tampering alarm
mevents
Alar
Specifications
AXIS M7014 (4 channels)
Wide range of analog PTZ cameras supported (drivers available for download at
www.axis.com)
100 presets/camera, guard tour, PTZ control queue Supports Windows compatible
joysticks
H.264 (MPEG-4 Part 10/AVC) Baseline Profile (BP) and Main Profile (MP)
Motion JPEG
176x120 to 720x576
176x120 to 1536x1152 for quad view
15 fps in all resolutions
Multi-stream H.264 and Motion JPEG: One H.264 and one JPEG stream on each channel
(8 streams in total) in full framerate individually con figured streams in max. resolution at
15 fps; more streams if identical or limited in fram e rate/resolution Controllable frame
rate and band width VBR/CBR H.264
Compression, color, brightness, contrast
Rotation: 90°, 180°, 270°
Aspect ratio correction
Mirroring of images
Text and im age overlay
Privacy mask
Enhanced deinterlace filter
Video termination
Anti-aliasing
Temporal noise filter ing
Open API for sof twa re integration, including VAPIX® from Axis Communications available
at www.axis.com Inc
Support f or AXIS V ideo Hosting System (AVHS) with One-Click Camera connection
upload via FTP, HTTP and email
File
Notification via email, HTTP and TCP
PTZ preset
External output a ctivatio n
Pre- and post-alarm video buffering
ludes the ONVIF specification available at www.onvif.org
EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 55024, EN61000-6-1, EN61000-6-2,
FCCPart15SubpartBClassB,ICES-003Class B, VCCI Class B, C-tick AS/NZS CISPR 22,
KCC Class B, UL/IEC/EN 60950-1
570 g
Power supply, mounting and connector kits, Installation Guide, CD with installation and
management tools, software and U se r’s Manual, Windows decoder user lice n se s
38 x 109 x 172 mm
When settings up your system, it is important to consider how various settin
affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the
CPU reaches its maximum, this will also affect the frame rate.
The following factors are among the most important to consider:
• High image resolution and/or lower compression levels res u lt in images conta ining more data. Bandwidth affected.
• Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.
• Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.
• Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected.
• Heavy usage of event settings affect the product’s CPU load. Frame rate affected.
• Heavy network utilization due to poor infrastructure. Bandwidth affected.