Axis Communications 0415-004 User manual

USER'S MANUAL

AXIS M7014

About this document

This manual is intended for administrators and users of the AXIS M7014 Video Encoder, and is applicable to ﬁrmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous e xperience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneﬁcial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis website, as required. See also the product’s online help, available via the web-based interface.

Liability

Every care has been taken in the preparation of this manual. Please inform your local Axis ofﬁce of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no w arranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and ﬁtness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intende d purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, th ese intellectual property rights may include one or more of the patents listed at http://ww w .axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries.

This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc.,underthetermsofApplePublicSourceLicense2.0(see http://www.opensource.apple.com/apsl). The source code is available from http://developer.apple.co m/darwin/p rojects/bonjour/

Equipment Modiﬁcations

This equipment must be installed and used in strict a ccordance with the instructions given in the user documentation. This equipment contains no user-serviceable componen ts. Unauthorized equ ipment changes or modiﬁcations will invalidat e all applicable regulatory certiﬁcations and approvals.

Trademark Acknowledgments

Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its afﬁliates. UPnP mark of the UPnP

Implementers Corporation.

is a certiﬁc

ation

Support

Should you require any technical assistance reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connec

,pleasecontactyourAxis

tedtotheInternet,youcan:

• download user documentation and software updates

• ﬁnd answers to resolved problems in the FAQ database. Search

by product, category, or phrase

• report problems to Axis support staff by logging in to your private

support area

• chat with Axis support staff (selected countries only)

• visit Axis Support at www.axis.com/techsup/

AXIS M7014

Table of Contents

HardwareOverview .......................................... 4

Connectors .................................................... 4

LEDIndicators .................................................. 5

AccessingtheProduct ....................................... 6

AccessfromaBrowser ........................................... 6

AccessfromtheInternet .......................................... 7

SettheRootPassword ........................................... 7

TheLiveViewPage .............................................. 8

MediaStreams ............................................. 10

HowtoStreamH.264 ............................................ 10

MJPEG ........................................................ 10

AXISMediaControl(AMC) ........................................ 10

AlternativeMethodsofAccessingtheVideoStream .................... 11

SettingUptheProduct ...................................... 13

BasicSetup .................................................... 13

Video ..................................................... 14

VideoStream ................................................... 14

Quadstream ................................................... 15

Stream Proﬁles ................................................. 15

CameraSettings ................................................ 15

PrivacyMask ................................................... 16

Overlay ........................................................ 16

Live View Conﬁg ............................................ 18

PTZ(PanTiltZoom) ......................................... 20

PresetPositions ................................................. 20

Advanced ...................................................... 20

ControlQueue .................................................. 21

Detectors .................................................. 22

CameraTampering .............................................. 22

MotionDetection ............................................... 22

Events .................................................... 25

SettingUpanActionRule ........................................ 26

Recipients ..................................................... 26

Schedules ...................................................... 27

Recurrences .................................................... 27

Recordings ................................................. 28

RecordingList .................................................. 28

ContinuousRecording ............................................ 28

SystemOptions ............................................. 30

Security ....................................................... 30

Date&Time .................................................... 31

Network ....................................................... 32

Storage ....................................................... 36

Maintenance ................................................... 37

Support ....................................................... 38

Advanced ...................................................... 39

ResettoFactoryDefaultSettings ................................... 39

Troubleshooting ............................................ 40

CheckingtheFirmware ........................................... 40

UpgradingtheFirmware .......................................... 40

EmergencyRecoveryProcedure .................................... 40

Symptoms,PossibleCausesandRemedialActions ..................... 41

Technical Speciﬁcations ...................................... 44

PerformanceConsiderations ....................................... 45

AXIS M7014

Hardware Overview

Mounting holes

Video input connectors

LED indicators for power, status and network

SD memory card slot (microSD)

RS-485/RS-422 connector

Control button

Power connector

Nework connector (PoE)

Connectors

For technical speciﬁcations, see

Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE).

NOTICE

Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required. Any network cables that are routed in outdoor environments or similar shall be shielded (STP) and intended for their speciﬁc use. Make sure that the network switch is properly grounded. See for regulatory requirements.

SD card slot - A standard or high-capacity SD card (not included) can be used for local recording with removable storage.

NOTICE

To p revent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System

Options > Storage > SD Card and click U

Control button - The control button is used for:

• ConnectingtoanAXISVideoHostingSystemservice.See 1 second until the Sta

• ConnectingtoAX about 3 seconds.

• Resetting the product to factory default settings. See

page 44

nmount.

tus LED ﬂashes green.

IS Internet Dynamic DNS Service. See

page 32

page 33

page 39

. To connect, press and hold the button for about

. To connect, press and hold the button for

Power connector - 2-pin terminal block for power input.

RS-485/RS-422 connector - Two 2-pin terminal blocks for RS-485/RS-422 serial interface used to control auxiliary eq uipment,

e.g. PTZ devices.

AXIS M7014

Hardware Overview

LED Indicators

LED

Network

Status

Power

Note

Color

Green

Amber

Unlit No network connection.

Green Steady green for normal operation.

Amber

Red

Green

Amber

• The Status LED can be conﬁgured to be unlit d uring normal operation. To conﬁgure, go to Setup > System Options >

Ports & Devices > LED. See the online help for more information.

Indication

Steady for connection to a 100 MBit/s network. Flashes for network activity.

Steady for connection to a 10 MBit/s network. Flashes for network activity.

Steady during startup and when restoring settings.

Slow ﬂash for failed upgrade.

Normal operation.

Flashes green/amber during ﬁrmware upgrade.

AXIS M7014

Accessing the Product

Accessing the Produc t

To install the Axis product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Wind ows , Safari with Macintosh and Firefox with other operating systems. See Internet Explorer, allow installation of AXIS Media Control (AM C ) when prompted.

The Axis product includes one (1) H.264 decoder license for viewing video streams. The license is automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.

Note

• QuickTime

• If your computer restricts the use of additional software components, the product can be conﬁgured to use a Java applet for view ing Motion JPEG.

is also supported for viewing H.264 streams.

Access from a Browser

1. Start a browser (Internet Explorer, Firefox, Safari).

Technical Speciﬁcatio n s, on page 44

.Toviewstreamingvideoin

2. Enter the IP address or host name of the Axis product in the browser’s Location/Address ﬁeld. To access the product from a Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.

3. Enter your user name and password. If this is the ﬁrst time the product is accessed, the root pas sw ord must ﬁrst be conﬁgured; for instructions see

4. The product’s Live View page appears in your browser.

Note

Set the Root Password, on page 7

atured here ma y differ from those displayed in

AXIS M7014

Accessing the Product

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must conﬁgure your network router to allow incoming data trafﬁc to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically co nﬁgure the router to allow access to the prod uct. This is enabled from Setup > System Options >

Network > TCP/IP Adva n c ed.

For mo re information, please see www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

NAT traversal (port mapping) for IPv4, on page 34

. See also AXIS Internet Dynamic DNS Service at

Set the Root Password

To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Conﬁgure Root Password dialog, which appears when the pro

To prevent network eavesdropping certiﬁcate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafﬁc between web browsers and servers. The HTTPS certiﬁcate ensures encrypted exchange of information.

To set the password via a standard HTTP connection, enter it directly in the ﬁrst dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Create self-signed certiﬁcate.

2. Provide the requested information and click OK.Thecertiﬁcate is created and the password can now be set securely. All trafﬁcto

3. Ente

and from the product is encrypted from this point on.

rapasswordandthenre-entertoconﬁrm the spelling. Click OK. The password has now been conﬁgured.

, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS

duct is accessed for the ﬁrst time.

AXIS M7014

Accessing the Product

Note

• The default administrator user name root is permanent and cannot be deleted.

• If the password for root is lost, the product must be reset to the factory default settings. See

Settings, on page 39

Reset to Factory Default

TheLiveViewPage

The controls and layout of the Live View page may have been customized to meet speciﬁc installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page. The following provides an overview of each available control.

Controls on the Live View Page

The Stream Proﬁle drop-down list allows you to select a customized or pre-programmed stream proﬁle. Stream proﬁles are conﬁgured under Video > Stream Proﬁles.See

The Manual Trigger button is used to trigger a n action rule from the Live View page, see .

Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media C o ntrol viewer toolbar is not available. Enable this button from Live View Conﬁg > Action Buttons.

Stream Proﬁles, on page 15

AXIS Media Control viewer toolbar

The AXIS Media Control viewe r toolbar is available in Internet Explorer only. See information. The toolbar displays the following buttons:

AXIS Media Control (AMC), on page 10

for more

AXIS M7014

Accessing the Product

The Play button connects to the A xis product and starts playing a media stream.

The Stop button stops the media stream.

The Snapshot button takes a snapshot of the video image. The locationwheretheimageissavedcanbespeciﬁed in the AMC Control Panel.

Click the View Full Screen button and the video image will ﬁll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.

The Re cord button is used to record the current video stream. The location where the recording is saved can be speciﬁed in the AMC Control Panel.

PTZ Controls

The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/ disable controls for speciﬁed users under System Options > Security > Users.

With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release c ontrol of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.

Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer.

Click the Center mode button and click in the image to center the camera view on that position. The center mode button could also be used to zoom in on a speciﬁ c area. Click in the image and drag to draw a re cta n gle surrounding theareatobemagniﬁed. To zoom out, rotate the mouse wheel.

Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-deﬁned buttons can also appear in the Control panel. See

Select the video channel or a PTZ preset position to steer the camera view to the saved position. See

Preset Positions, on page 20

Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.

Zoom bar – Use the arrows to zoom in and out, or click on a posit

Focus bar – Click on a pos ition on the focus bar to set the focus position. This will disable the product’s autofocus. To re-enable, use the PTZ control panel which is opened by clicking the Ctrl panel button (see above).

Iris bar – Click on a position on the iris bar to change the degree to which the iris is opened. This will disable the

product’s auto iris. To re-enab

le, use the PTZ control panel which is opened b y clicking the Ctrl panel button (see above).

ion on the bar to zoom to that position.

Controls, on page 20

The PTZ controls can be disabled under PTZ > Advanced > Controls,see

Controls, on pa g e 20

AXIS M7014

Media Streams

The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proﬁles. Other applications and clients can access video streams directly, without going via the Live View page.

How to Stream H.264

The video compression standard H .264 makes good use of bandwidth, and can provide high quality vid eo streams at less than 1 Mbit/s.

Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:

Unicast RTP

RTP over RTSP

RTP over RTSP over HTTP

Multicast RTP

AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit speciﬁc requirements.

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed copies of the client is prohibited. To

This unicast method (RTP over UDP) is used for live unicast video, esp ecially when it is important to always have an up-to-date video stream, even if some images are dropped.

This unicast method (RTP tunneled over RTSP) is useful as it is relatively simple to conﬁgure ﬁrewallstoallowRTSPtrafﬁc.

This unicast method can be used to traverse ﬁrewalls. Firewalls are commonly conﬁgured to allow the HTTP protocol, thus allowing RTP to be tunneled.

This method (RTP over UDP) should be used for live multicast video. The video stream is always up-to-date, even if some images are dropped. Multicasting provides the most efﬁcient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network router unless the router is conﬁgured to allow this. It is not possible to multicast over the Internet, for example. Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections.

purchase additional license s, contact your Axis reseller.

Unicasting is used for video-on-demand transmission so that there is no video trafﬁc on the network until a client connects and requests the stream. Note that there are a maximum of 20 simultaneous unicast connections.

MJPEG

This format uses standard JPEG still images for the video stream. These images are then displayedandupdatedataratesufﬁcient to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage contained in the stream. The recommended method of accessing Motion JPEG live v id eo from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows.

AXIS Media Control (AMC)

AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.

AXIS M7014

Media Streams

TheAMCControlPanelcanbeusedtoconﬁgure various video settings. Please see the AXIS Media Control User’s Manual for more information.

The AMC Control Panel is automatically installed on ﬁrst use, after which it can be conﬁgured. Open the AMC Control Panel from:

• Windows Control Panel (from the Start menu)

• Alternatively, right-click the video image in Internet Explorer and click Settings.

Alternative Methods of Accessing the V ideo Stream

You can also access video and images from the Axis product in the following ways:

• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection to the browser and sends data as a nd when required, for as long as required.

• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

AXIS M7014

Media Streams

Note

• <ip>= IP addess

• The Axis product supports QuickTime 6.5.1 and later.

• QuickTime adds latency to the video stream.

• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

AXIS M7014

Setting Up the Product

The Axis product can be conﬁgured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.

• Administrators have unrestricted access to all settings.

• Operators have access to all settings except System Options

Axis Communications 0415-004 User manual

Specifications and Main Features

Frequently Asked Questions

User Manual