Axis Communications 0407-001 User manual

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USER MANUAL

AXIS P3367–VE Fixed Dome Network Camera

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About this document

This manual is intended for administrators and users of AXIS P3367–VE Fixed Dome Network Camera, and is applicable to ﬁrmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneﬁcial, for developing shell scripts and applications. Later version of this document will be posted to the Axis website, as required. See also the product’s online help, ava ilable via the web-based interface.

Liability

Every care has been taken in the preparation of this manual. Please inform your local Axis ofﬁce of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchanta bility and ﬁtness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www.axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries.

This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc.,underthetermsofApplePublicSourceLicense2.0(see http://www.opensource.apple.com/apsl). The source code is available from http://developer.apple.com/darwin/projects/bonjou r/

Equipment Modiﬁcations

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modiﬁcations will invalidate all applica b le regulatory certiﬁcations and approvals.

Trademark Acknowledgments

Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, WWW are registere trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its afﬁliates. UPnP Implementers Corporation.

is a certiﬁcation mark of the UPnP

Support

Should you require any technical assistance reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connec

,pleasecontactyourAxis

tedtotheInternet,youcan:

• download user documentation and software updates

• ﬁnd answers to resolved problems in the FAQ database. Search

by product, category, or phrase

• report problems to Axis support staff by logging in to your private

support area

• chat with Axis support staff (selected countries only)

• visit Axis Support at www.axis.com/techsup/

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AXIS P3367–VE Fixed Dome Network Camera

Table of contents

Hardwareoverview .......................................... 4

Connectors .................................................... 5

LEDindicators .................................................. 6

Accessingtheproduct ....................................... 7

Accessfromabrowser ........................................... 7

AccessfromtheInternet .......................................... 8

Settherootpassword ............................................ 8

TheLiveViewpage .............................................. 9

Mediastreams .............................................. 12

HowtostreamH.264 ............................................ 12

MJPEG ........................................................ 12

AXISMediaControl(AMC) ........................................ 12

Alternativemethodsofaccessingthevideostream .................... 13

Accessingaudiostreams .......................................... 14

Settinguptheproduct ....................................... 15

BasicSetup .................................................... 15

VideoandAudio ............................................ 16

VideoStream ................................................... 16

Stream Proﬁles ................................................. 17

CameraSettings ................................................ 17

ViewAreas ..................................................... 19

Overlay ........................................................ 20

PrivacyMask ................................................... 20

Focus & Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

AudioSettings .................................................. 21

AudioClips .................................................... 22

Live View Conﬁg ............................................ 23

PTZ (Pan Tilt Zoom) ......................................... 25

Presetpositions ................................................. 25

GuardTour ..................................................... 26

Advanced ...................................................... 26

Detectors .................................................. 27

CameraTampering .............................................. 27

Motiondetection ............................................... 27

Audiodetection ................................................. 29

Applications . .............................................. 30

Events .................................................... 31

SettingupanActionRule ......................................... 31

Recipients ..................................................... 32

Schedules ...................................................... 32

ences ....................................................

Recurr

Recordings ................................................. 33

RecordingList .................................................. 33

Continuousrecording ............................................ 33

SystemOptions ............................................. 34

Security ....................................................... 34

Date&Time .................................................... 35

Network ....................................................... 36

Storage ....................................................... 40

Ports&Devices ................................................. 41

Maintenance ................................................... 41

Support ....................................................... 42

Advanced ...................................................... 43

Resettofactorydefaultsettings ................................... 43

Troubleshooting ............................................ 45

Checking the ﬁrmware ........................................... 45

Upgrading the ﬁrmware .......................................... 45

Emergencyrecoveryprocedure ..................................... 45

Symptoms,possiblecausesandremedialactions ...................... 46

Technical Speciﬁcations ...................................... 50

Performanceconsiderations ....................................... 52

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AXIS P3367–VE Fixed Dome Network Camera

Hardware overview

Mounting bracket

Unit casing

Camera unit

Fan output connector

Heater. Caution! The heater may be hot.

Dome cover

Weather shield

Part number (P/N) & Serial number (S/N)

SD card slot

Network connector (PoE)

Audio out 5 6 7

k, Status and Power LED indicators

Networ

Audio in

I/O connector

ntrol button

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Hardware overview

Connectors

Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE). A shielded network cable (STP) must be used to protect the product against power surges.

Audio in (pink) - 3.5 mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).

Audio out (green) - 3.5 mm output for audio (line level) that can be connected to a public address (PA) system or an active speaker

with a built-in ampliﬁer. A stereo connector must be used for the audio out.

SD card slot - A standard or high-capacity SD card (not included) can be used for local recording with removable storage. For instructions on how to insert and remove an SD card, please refer to the Installation Guide.

Note

Before removal, the SD card should be unmounted to prevent corruption of recordings. To unmount the SD card, go to Setup

>SystemOptions>Storage>SDCardand click Unmount.

Control button - The control button is used for:

• ConnectingtoanAXISVideoHostingSystemservice. Seepage 37. To connect, press and hold the button f or about 1 second until the Status LED ﬂashes green.

• Connecting to AXIS Internet Dynamic DNS Service. See page 37. To connect, press and hold the button for about 3 seconds.

• Resetting the product to factory default settings. See page 43.

I/O connector

Note

For technical speciﬁcations, see page 50.

I/O terminal connector - Use in applications for e.g. motion detection, event triggering, time lapse recording and alarm notiﬁcations. In addition to an auxiliary power and a GND pin, the I/O terminal connector provides the interface to:

• Digital output — For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, output buttons on the Live View page or by an A ction Rule. The output will show as active (shown under System Opti

• Digital input — An alarm input for c PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and the input becomes active (shown under System Options > Ports & Devices).

ons > Ports & Devices) if the alarm device is activated.

onnecting devices that can toggle between an open and closed circuit, for example:

Function Pin Notes

GND

3.3 V DC Power

Ground

Can be used to p Note: This pin can only be used as power out.

ower auxili ary equipment.

Speciﬁcations

Max load = 50 mA

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Hardware overview

Digital Input

Digital Output

Connect to GND to activate, or leave ﬂoating (unconnected) to deactivate.

Internal connection to ground when activated, ﬂoating (unconnected) when deactivated. If used with an external relay, a diode must be connected in parallel with the load, for protection against voltage transients.

0to+40VDC

Max load =100 mA Max voltage = +40 V DC

LED indicators

LED

Network

Status

Power

Note

Color

Green

Amber

Unlit No network connection.

Green Steady green for normal operation.

Amber

Red

Green

Amber

• The Status LED can be conﬁgured to be unlit during normal operation, or to ﬂash only when the product is accessed. To

conﬁgure, go to Setup > System Options > Ports & Devices > LED. See the onlin e help for more information.

• The Status LED can be conﬁgured to ﬂash while an event is active.

• The Status LED can be conﬁgured to ﬂash for identifying the unit. This can be done under Setup > System Options >

Maintenance.

Indication

Steady for connection to a 100 MBit/s network. Flashes for network activity.

Steady for connection to a 10 MBit/s network. Flashes for network activity.

Steady during startup and when restoring settings.

Slow ﬂash for fail

Normal operation.

Flashes green/amber during ﬁrmware upgrade.

ed upgrade.

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AXIS P3367–VE Fixed Dome Network Camera

Accessing the product

To install the Ax is product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Speciﬁcations, on page 50.

Note

• To view streaming video in Inter net Explorer, allow installation of AXIS Media Control (AMC) when prompted.

• QuickTime

• If your computer restricts the use of additional software components, the product can be conﬁgured to use a Java

applet for viewing Motion JPEG.

• The Axis product includes (1) H.264 decoder license for viewing video streams and (1) AAC audio licens e. These licenses are

automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.

Access from a browser

is also supported for viewing H.264 streams and for audio.

1. Start a browser (Internet Explorer, Firefox, Safari).

2. Enter the IP address or host name of the Axis product in the browser’s Location/Address ﬁeld. To access the product from a Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more inf orma t ion on how to discover and assign an IP address, refer to the Installation Guide.

3. Enter your user name and password. If this is the ﬁrst time the product is accessed, the root password must ﬁrst be conﬁgured; for instructions see Set the root password, on page 8 .

4. The product’s Live View page appears in your browser.

Note

The layout of the Live View page mayhavebeencustomizedtospeciﬁcrequireme and functions featured here may differ from those displayed in your own Live View page.

nts. Consequently, some of the examples

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Accessing the product

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must conﬁgure your network router to allow incoming data trafﬁc to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically conﬁgure the router to allow access to the prod u ct. This is enabled from Setup > System Options >

Network > TCP/IP Advanced.

For more information, please see NAT traversal (port mapping) for IPv4, on page 38.SeealsoAXISInternetDynamicDNSServiceat www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com\techsup

Set the root password

To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Conﬁgure Root Password dialog, which appears when the product is accessed for the ﬁrst time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certiﬁcate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafﬁc between web browsers and servers. The HTTPS certiﬁcate ensures encrypted exchange of information.

To set the password via a standard HTTP connection, enter it directly in the ﬁrst dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Create self-signed certiﬁcate.

2. Provide the requested information and click OK.Thecertiﬁcate is created and the password can now be set securely. All trafﬁc to and from the product is encrypted from this point on.

3. Enter a password and then re-enter to conﬁrm the spelling. Click OK. The password has now been conﬁgured.

Note

• The default administrator user name root is permanent and cannot be deleted.

• If the password for root is lost, the product must be reset to the factory default setting s. See Reset to factory default settings, on page 43.

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Accessing the product

Conﬁgure capture mode

Capture mode deﬁnes how image data is taken from the image sensor in regard to res olution and frame rate, prioritizing either one or the other. Capture mode is set the ﬁrst time the product is accessed. Select the desired Capture Mode from the drop-down list and click OK.SeealsoCapture mode, on page 18.

The Live View page

If the Axis product has been customized to meet speciﬁc requirements, not all the items described below will appear in the Live View page. The following provides an overview of each available button.

Controls on the Live View page

Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG.

The Stream Proﬁle drop-down list allows you to select a customized or pre-programmed stream proﬁle. Stream proﬁles are conﬁgured under Video & Audio > Stream Proﬁles.SeeStream Proﬁles, on page 17.

Click Pulse to activate the output for a deﬁned period of time, such as switching a light on for 20 seconds.

Click the Active/Inactive buttons to manually start and stop a connected device — e.g. switch a light on and off.

The Manual Trigger button can trigger an event directly from the Live View page. The button is conﬁgured under Live View Conﬁg > Action Buttons.

Click Snapshot to save a snapshot of the video image. Right-c computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Conﬁg > Action Buttons.

The Audio clip drop -down list allows you to play an audio clip from the Live View page. Select the audio clip and click the Play button.

Activate the product’s fan with this button. Enable this button from Live View Conﬁg > Action Buttons. The Fan button is activated automatically

Activate the product’s heater with this button. Enable this button from Live View Conﬁg > Action Buttons.

. Press this button to activate it manually.

lick the video image to save it in JPEG format on your

AXIS Media Control viewer toolbar

The AXIS Media Contro l viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 12 for more information. The toolbar displays the following buttons:

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Accessing the product

The Play button connects to the Axis product and starts playing a media stream.

The Stop button stops the video stream.

The Snapshot button takes a snapshot of the video image. The location where the image is saved can be speciﬁed in the AMC Control Panel.

Click the View Full Screen button and the video image will ﬁll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.

The Record button is used to recor d the current video stream. The location where the recording is saved can be speciﬁed in the AMC Control Panel.

AMC Audio controls

AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when audio is enabled.

Speaker button — Click to turn the speakers on or off.

Microphone button – Click to mute or unmute the microphone. In Simplex - Network Camera speaker only mode,

click this button to stop sending audio to the product.

Use the slider to control the volume of the speakers and the microphone.

Half-duplex mode

The Talk/Listen button is used to switch between sending and receiving audio. The button can be conﬁgured from the Audio tab in the AMC Control panel:

• Push-To-Talk mode: Click and hold the button to talk/send. Release the button to listen.

• Toggle mode: Click once to switch between talking and listening.

Simplex – Network Camera speaker only mode

To send audio, the Talk and Microphone buttons must both be enabled. Click either button to stop audio transmission.

PTZ Controls

The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for speciﬁed users under System Options > Security > Users.

Note

These controls are available if digital PTZ is enabled in the selected view area, see View Areas, on page 19.

Click the Emulate joystick mode button mouse pointer.

and click in the image to move the camera view in the direction of the

Click the Center mode button and cl

Click the Ctrl panel butt User-deﬁned buttons can also appear in the Control panel. See Controls, on page 26.

To view a speciﬁc view area or preset position, select the view area or prese t position from the Source list.

ick in the image to center the camera view on that position.

on to open the PTZ control panel which provides additional PTZ controls.

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Accessing the product

Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.

Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.

The PTZ controls can be disabled under PTZ > Advanced > Controls,seeCo ntrols, on page 26.

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AXIS P3367–VE Fixed Dome Network Camera

Media streams

The Axis product provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio s treams and to the list of available stream proﬁles. Other applications and clients can access video and audio streams directly, without going via the Live View page.

How to stream H.264

The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.

Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:

Unicast RTP

RTP over RTSP

RTP over RTSP over HTTP

Multicast RTP

AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the op

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed copies of the clients is prohibited. To purchase additional licenses, contact your Axis reseller.

This unicast method (RTP over UDP) is used for live uni cast video, especially when it is important to always have an up-to-date video stream, even if some images are dropped.

This unicast method (RTP tunneled over RTSP) is useful as it is relatively simple to conﬁgure ﬁrewallstoallowRTSPtrafﬁc.

This unicast method can be used to traverse ﬁrewalls. Firewalls are commonly conﬁgured to allow the HTTP protocol, thus allowing RTP to be tunneled.

This method (RTP over UDP) should be used for live m ulticast video. The video stream is al up-to-date, even if some images are dropped. Multicasting provides the most efﬁcient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network ro router is conﬁgured to allow this. It is not p ossible to multicast over the Internet, for example. Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections.

tions disa bled, to suit spe ciﬁc requirements.

Unicasting is used for video-on-demand transmission so that there is no video trafﬁc on the network until a client connects and requests the stream. Note that there are a maximum of 20 simultaneous unicast connections.

ways

uter unless the

MJPEG

This format uses to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS

Control in Internet Explorer in Windows.

Media

standard JPEG still images for the video stream. These images are then displayedandupdatedataratesufﬁcient

AXIS Media Control (AMC)

AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video fro m the Axis product.

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AXIS P3367–VE Fixed Dome Network Camera

Media streams

TheAMCControlPanelcanbeusedtoconﬁgure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information.

The AMC Control Panel is automatically installed on ﬁrst use, after which it can be conﬁgured. Open the AMC Control Panel from:

• Windows Control Panel (from the Start menu)

• Alternatively, right-click the video image in Internet Explorer an d click Settings.

Alternative methods of accessing the video stream

You can also access video and images from the Axis product in the following ways:

• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.

• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used :

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

. The following paths can be used:

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AXIS P3367–VE Fixed Dome Network Camera

Media streams

Note

• <ip>= IP addess

• The Axis product supports QuickTime 6.5.1 and later.

• QuickTime adds latency to the video stream.

• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

Accessing audio streams

The Live View page provide s access to audio through AXIS Media Control; in addition audio can be accessed in the following wa ys:

• VAPIX® Application Programming Interface (API) For more information, visit www.axis.com/techsup

• Windows Media Player supports simplex audio. The following paths can be used:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

•TheJava applet supports simplex audio with G.711 encoding.

supports G.711 and AAC audio encoding. The following paths can be used:

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AXIS P3367–VE Fixed Dome Network Camera

Setting up the product

The Axis product can be conﬁgured by users with administrator or operator rights. Click Setup in the top right-hand corner of theLiveViewpage.

• Administrators have unrestricted access to all settings.

• Operators have access to all settings except System Options

See also the online help

Basic Setup

Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:

1. Users. See page 34.

2. TCP/IP. See page 36.

3. Date & Time. See page 35.

4. Video Stream. See page 16.

5. Focus & Zoom. See page 20.

7. Audio Settings. See page 21.

The Basic Setup menu can be disabled from System Options > Security > Users.

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AXIS P3367–VE Fixed Dome Network Camera

Video and Audio

The video and audio settings can be used to optimize video and audio quality. You can conﬁgure the following:

• Video stream settings. See page 16.

•Streamproﬁles. See page 17.

• Camera settings. See page 17.

•Viewareas.Seepage 19.

• Overlay image. See page 20.

•Privacymask.Seepage 20.

• Focus and zoom. See page 20.

• Audio settings. See page 21.

• Audio clips. See page 22.

Video Stream

You can deﬁne the following video stream settings from Video & Audio > Video Stream:

•Image.Seepage 17.

• H.264. See page 17.

•MJPEG.Seepage 17.

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AXIS P3367–VE Fixed Dome Network Camera

Video and Audio

Image

You can modify the image resolution and compression, and rotate the image from the Image tab (Video & Audio > Video Stream). Setting the compression level affects the image quality and bandwidth; the lower the compression, the higher the image quality with higher bandwidth requirements.

To avoid bandwidth problems on the network, you can limit the frame rate allowed to each viewer. The maximum frame rate can be set to Unlimited, or you can limit the frame rate to a value.

An image or text can be superimposed over the image as overlay. See Overlay, on page 20.

Save your settings before they can take effect.

H.264

H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames, P-frames and B-frames. An I-frame is a complete image whereas P-frames and B-frames only contain the differences from previous/future frames.

The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length saves considerably on bandwidth but may have an adverse affect on image quality.

The Axis product supports two H.264 proﬁles.TheMainproﬁle provides higher compre ssion than the Baseline proﬁle with the same video quality, but requires more processing power to decode.

ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up more bandwidth for increased activity in the image, and less for lower image activity. CBR a llows you to set a ﬁxed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased image activity, but in this case cannot, frame rate and image quality are affected negatively. To partly compensate for this, it is possible to prioritize either frame rate or image quality. Not setting a priority means that frame rate and image quality are equally affected. You must save your settings before they can take effect.

The current bit rate can be set to appear as text overlay. To do this, select the Includ and enter the code #b in the ﬁeld.

etextcheck box option under Overlay Settings

MJPEG

Sometimes the image s ize is large due to low light or complex scenery. Adjusting the ma ximum frame size helps to control the bandwidth and storage used by the Motion JPEG video provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage, the maximum frame size should be set to an opti

stream in these situations. Setting the frame size to the Default setting

mal value.

Stream Proﬁles

There are four pre-programmed stream proﬁles available for quick set up. The settings for these can be adjusted. New customized proﬁles can also be created. Each proﬁle has a descriptive name, indicating its purpose.

•Thestreamproﬁles can be accessed from the Stream proﬁle drop-down list in the Live View page.

• To add, copy, modify, and remove stream proﬁles go to Video & Audio > Stream Proﬁles.

• To select the default stream proﬁle go to Live View Conﬁg > Stream Proﬁle and choose the proﬁle from the drop-down list.

more information see the online help

For

on this page.

Camera Settings

The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.

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AXIS P3367–VE Fixed Dome Network Camera

Video and Audio

Capture mode

Capturemodedeﬁnes how image data is taken from the image sensor in regards to resolution and frame rate, prioritizing either one or the other. The capture mode is set the ﬁrst time the camera is accessed. See Conﬁgure capture mode, on page 9 .

To change the capture mode setting, select the desired Capture Mode from the drop-down list and click OK. When the capture mode setting is changed, most other settings, for example motion detection windows and action rules, will be removed or reset. Stop all video s treams before changing the capture mode.

Image Appearance

Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image.

The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.

Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light conditions. A lower setting reduces image noise, but the whole image will appear less sharp.

The Contrast can be adjusted using the slidebar.

White balance

White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light

source from the drop-down list. For a description of each available setting, see the online help

Wide Dynamic Range

Wide dynamic range can improve the exposure when there is a considerable contrast between light and dark areas in the image.

Exposure Settings

Conﬁgure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidth considerations.

Exposure value - Click in the bar to ﬁne-tune the exposure.

Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default settings can be used in most situations. The shutter speed is automatically set to produce optimum image quality. Flicker-free 50 or 60 Hz is used to remove ﬂicker which can be caused by ﬂuorescent and other light sources. The Hold current option locks the current exposure settings.

Enable Backlight compensation - Enable this option if a bright spot of light, for example a light bulb, causes other a reas in

the image to appear too dark.

Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular requirement, select a predeﬁned area.

Shutter & Gain

The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows using different prioritization in normal light and in low light.

Shutter speed is related to the amount of time the shutter is opened and is measured in seconds (s). A slow shutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations. On the other hand, a slow shutter speed can cause moving objects to appear blurry.

Set Shutter to

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Video and Audio

• Auto to set the shutter speed automatically. If required, use Max shutter to limit the shutter speed to prevent the frame rate from being reduced. For example, to get 30 fps, set Max shutter to 1/30.

• Fixed to use a ﬁxed shutter speed.

Gain, measured in decibel (dB), is the amount of ampliﬁcation applied to the image. A high gain may provide a better image in low light situations but will increase the amount of image noise.

Set Gain to

• Auto to set the gain automatically. If required, use Max gain to limit the applied gain.

• Fixed to use a ﬁxed gain.

When Shutter and Gain are both set to Auto, it is possible to set the Priority between low motion blur and low noise manually and to use a different Priority in Normal Light and in Low Light.

Example

Consider an area where people or vehicles move during the day, but where there should be no movements during night. To be able to, for example, recognize faces or license plates, move the normal light priority slider toward low motion blur. At nighttime, motion detection is more important than identiﬁcation. Motion blur is acceptable and since low light can cause a lot of noise, move the low light priority slider toward low noise.

Example

If storage space or bandwidth is limited, try using a lower gain. This will reduce image noise and produce smaller image ﬁles.

Iris adjustment

Select Enable automatic iris adjustment to automatically compensate for changing light conditions. This option is not available if a ﬁxed iris is used.

Use the Iris adjustment slider to set the preferred F-value. The scale rep resents the amount the iris is open. If set to 0, the iris is opened as much as possible. If set to 100, the iris is closed as much as possible. The actual F-value is shown b elow the slider. If automatic iris adjustment is enabled, the iris will stay at this pos conditions change, the iris will adjust itself to the best iris settings. If automatic iris adj ustment is disabled, the iris will lock on the set position regardless of light conditions

ition as long as light conditions are favorable. If light

Day/Night

The IR cut ﬁlter prevents infrared (IR) light from reaching the image sensor. In poor lighting conditions, for example at night, or when using an IR lamp, set the IR cut ﬁlter to Off. This increases light sensitivity and allows the product to “see” infrared light. The image is shown in black and white when the IR cut ﬁlter is off.

If using automatic Exposure control,settheIRcutﬁlter to Auto to automatically switch between On and Off accordingtothe lighting conditions.

If using IR illuminations, select Enable focus adjustment for IR illumination.

View Areas

A view area is a cropped part of the full view. Each view area is treated as a video source in Live View and has its own video stream and PTZ settings.

To enable view areas, go to Video & Audio > Camera Settings and select Enable View Areas.

When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size. Setting the video stream resolution larg er than the view area size implies digitally scaled up video after sensor capture, requiring more bandwidth without adding image information.

To add a new view area:

1. Go to Video & Audio > View Areas.

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Video and Audio

2. Click Add.

3. The new view area appears under Selected view area. Enter a descriptive name in the Name ﬁeld.

4. Select an Aspect ratio and a Video stream resolution.

5. A new view area covers the whole image. Usethemousetomoveandresizetheviewarea.

6. Check Enable PTZ to enable digital PTZ for this view area.

7. Click Save to save the settings.

To modify a view area, select the view area in the list and modify the settings as required. Click Save.

To remove a view area, select the view area and click Remove.

Overlay

Overlays can be used to provide extra information and are superimposed over the video image. With overlay text it is possible to include date and time or view the current bit rate as overlay text.

To include the current bit rate as overlay text go to Video & Audio > Video Stream > Overlay Settings,selecttheInclude text check

box option, and enter the code #b in the ﬁeld. See the online help

for supported formats.

Overlay image

An overlay image can be used to provide extra information, or to mask a part of the video image.

To use your own image, such as a logo, ﬁrst upload the image to the Axis product. Go to Video & Audio > Overlay Image,browsefor anduploadtheimageﬁle on the computer. The ﬁlecanthenbeselectedfromtheUse ove rlay image drop-down list.

To place an overlay image at speciﬁccoordinates,gotoVideo & Audio > Video Stream and select the Include overlay image at coordinates check box option and enter the X and Y coordinates.

For more information see the online help

Privacy Mask

A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API).

The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently conﬁgured in the Axis product and indicates if the

You can ad

For more information, see the online help

yareenabled.

d a new mask, re-size the mask with the mouse, chooseacolorforthemask,andgivethemaskaname.

Focus & Zoom

Focus and zoom should only be conﬁgured when installing or reinstalling the product. For installation instructions, refer to the product’s Installation Guide.

To set focus and zoom:

1. Install the camera as described in the Installation Guide.

2. Go to Video & Audio > Focus & Zoom.

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Video and Audio

3. On the Basic tab, set the zoom level using the slider. The buttons < and > move the zoom position one step in either direction. The buttons << and >> move the zoom position in multiple steps in either direction.

4. Click Perform auto focus to focus the camera automatically.

5. If more adjustments are needed, go to the Advanced tab.

Note

• Changing the zoom level moves the focus position. Focus should always be adjusted after changing the zoom.

• Movements in front of the camera should be avoided during automatic focusing.

The Pixel counter shows the number of pixels in an area of the image and can be used to ensure that the size of the image fulﬁlls certain requirements, for example for face recognition. Use the mouse to move and resize the pixel counter, or enter the number of pixels in the Width and Height ﬁelds and click Apply.

On the Advanced tab, focus can be adjusted manually:

1. Click Open iris to open the iris to its maximum position. This gives the smallest depth of ﬁeld and provides the best conditions for focusing.

2. FocusissetintheFocus window. Use the mouse to move and resize the focus window.

3. Set the zoom level using the slider and click Perform auto focus to focus the camera automatically.

4. Click in the Focus position bar to focus on a desired location. The buttons < and > move the focus position one step in either direction. The buttons << and >> move the focus position in multiple steps in either direction.

5. When satisﬁed, click Enable iris to enable the iris.

Audio Settings

The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio.

Audio Channels

Select the type of audio transmission from the Audio mode: drop-down list (Video & Audio> Audio Settings). The different types are:

Full duplex - Simultaneous two-way audio allowing you to transmit and receive audio (talk and listen) at the same time. There is no

echo cancellation; if feedback loops appear, try moving the microphone or the speaker.

Half-duplex - Audio can be transmitted in both directions between the Axis product and the client computer, b ut only in one direction at a time. You mu Control viewer toolbar). In Push-To-Talk mode, click and hold the button to speak and release it when done. In Toggle mode, click once to switch between s peaking and listening. The Talk/Listen

Simplex - Network Camera speaker only - Audio is transmitted from the client to the Axis product and played by the speaker connected to the product. To send audio, the Talk and Microphone buttons in the A MC toolbar must both be enabled. Click either button to stop audio transmission.

mode is conﬁgured from the Audio tab in the AMC control panel (see AXIS Media Control on page 12),

st actively receive sound using the Talk/Listen button visible in the Live View page (see AXIS Media

mplex - Network Camera microphone only - Audio captured by the microphone connected to the Axis product is transmitted from

theproducttooneormoreclients.

For more information about these settings, please see the online help

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Video and Audio

Audio Input

An external microphone or a line source can be connected to the product’s Audio-in connector. Conﬁgure the audio input settings under Video & Audio > Audio Settings.

Source - Select Microphone for an external microphone or Line for a Line in device, e.g. an audio mixer for multiple microphones or a microphone with a built-in ampliﬁer.

Microphone power - Microphone power should only be used with electric microphones that have no battery. This setting should not be enabled when using a dynamic or battery powered microphone.

Input gain - Control the volume (dB Full Scale) of the audio input. If the sound is too low, choose a higher dB. If the sound is too high, choose a lower dB. The Level bar gives a visual representation of the audio signal in dB Full Scale.

• Green — the signal is at a good level.

• Yellow — the signal is becoming distorted.

• Red — The signal is distorted

Encoding - Select digital audio encoding format.

• G711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system.

• G726 is an unlicensed speech codec that is most commonly used within the security industry.

• ACC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included in the Axis product.

Sample rate - The number of times per second the sound is sampled. A higher sample rate will provide better audio quality, but also requires a greater bandwidth.

Bit rate - Set the required bit rate depending on the selected encoding. A higher bit rate will give better audio qua lity. A lower bit rate may have latency or delay, but will require less bandwidth.

For more information about these settings, plea

se see the online help

Audio Output

An external speaker can be connected to the product’s Audio-out connector. Conﬁgure the audio output settings under Video &Audio> Audio Settings.

Output gain - Control the volume (dB Full Scale) of the line audio output. The output can be used with high impedance headphones or

connected to another amp

liﬁer with speakers. If the sound is too low, choose a higher dB. If the sound is too high, choose a lower dB.

Audio Clips

An audio clip is a sound ﬁle that can be played either when an event occurs or manually from the Live View page. Audio clips can be uploaded to the product or recorded by a microphone connected to the product.

You can add, play, download, modify and remove audio clips from Video & Audio > Audio Clips. For more information see the

online help

Note

Audio clips cannot be used if the product’s audio functionality is enabled. The audio functionality is enabled on the Audio tab under Video & Audio > Video Stream.

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AXIS P3367–VE Fixed Dome Network Camera

Live View Conﬁg

You can customize the Live View page and alter it to suit your requirements. It is possible to deﬁne the following features of theLiveViewpage.

•StreamProﬁle. See page 17.

• Default Viewer for Browser. See page 23.

• Viewer Settings. See page 24.

• Action Buttons. These are the buttons described in Controls on the Live View page, on page 9 .

•UserDeﬁned Links. See page 24.

• Output Buttons. See page 24.

Default viewer for browsers

From Live View Conﬁg > Default Viewer select the default method for viewing video images in your browser. The product attempts to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and selects the best available combination.

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Live View Conﬁg

Browser Viewer Description

Windows Internet Explorer

Other browsers

AMC

QuickTime

Java applet

Still image Displays still images only. Click the Refresh button in your browser to view a

Server Push

QuickTime

Java applet

Still image Displays still images only. Click the Refresh button in your browser to view a

Recommended viewer in Internet Explorer (H.264/Motion JPEG)

H.264

A slower imaging alternative to AMC. Requires one of the following installed on the client:

• JVM (J2SE) 1.4.2 or higher

• JRE (J2SE) 5.0 or higher

new image

Recommended viewer for other browsers (Motion JPEG).

H.264

A slower imaging alternative to Server Push (Motion JPEG only).

new image

For m ore information, please see the online help .

Viewer Settings

Options for the viewer are conﬁgured under Live View Conﬁg > Viewer Settings.

•TheShow viewer toolbar option will display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser.

• H.264 decoder installation. The administrator can disable install Control. This is used to prevent installation of unlicensed c opies. Further decoder licenses can be purchased from your Axis reseller.

•SelectShow crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode.

•SelectUse PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel.

• You can enable recording fro Panel. See AXIS Media Control (AMC), on page 12.

m the Live View page. The recordings are saved to the location speciﬁed in the AMC Control

ation of the H.264 decoder included with AXIS Media

User Deﬁned Links

To display user-deﬁned links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. Wh activate external devices connected to the product, or they can link to a web page. Custom links deﬁned as cgi links will run the script in the background, in a hidden frame. Deﬁning the link as a web link will open the link in a new window.

Outpu

en deﬁning a web link do not rem ove the 'http://' from the URL address. Custom links can be used to run scripts or

t Buttons

output on the Axis product can be controlled directly from the Live View page, by enabling the display of output buttons. To

An display the output buttons in the Live View page, select the type of control to use for the port from the drop-down list under Live View Conﬁg > Output Buttons:

• Pulse activates the output for a deﬁned period of time. The pulse time can be set as short as 1/100 second, and as long as 60 seconds

• Active/Inactive displays two buttons (on/off). The output ports must ﬁrst be conﬁgured under System Options> Ports & Devices > I/O Ports.SeeI/O Ports, on page 41.

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AXIS P3367–VE Fixed Dome Network Camera

PTZ (Pan Tilt Zoom)

The PTZ menu is availa ble if digital PTZ (pan, tilt and zoom) is enabled in at least one view area . For more information on view areas, see View Areas, on page 19.

Preset positions

A preset position is a predeﬁned view that can be used to quickly steer the camera to a speciﬁc location. Preset positions can be accessed in several ways:

• By selecting the preset from the Preset positions drop-down list in the Live View Page.

• When setting up action rules. See page 31.

• When setting up Guard Tour. See page 26.

Each view area has its own preset positions.

To add a preset position:

1. Go to PTZ > Preset Positions.

2. Use the pan, tilt and zoom contro ls to steer the camera view to the desired position.

3. Enter a descriptive name in the Current position ﬁeld.

4. Click Add. The camera’s position is saved as a pre set position.

TheentireviewareaistreatedastheHome position which is readily accessible by clicking the Home buttonontheLiveView page and in the Preset Positions setup window.

The product can be conﬁgured to return to the Home position when the PTZ functionality has been inactive for a speciﬁed length of time. Enter the length of time in the Return to home after ﬁeld and click Save.Setthetimetozerotopreventtheproductfrom automatically returning to the Home position.

To include the preset position name in the overlay text, go to Video & Audio,selectInclude overlay text and enter the modiﬁer #P in

the ﬁeld. For more information about modiﬁers, see File Naming & Date/Time Formats intheonlinehelp

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AXIS P3367–VE Fixed Dome Network Camera

PTZ (Pan Tilt Zoom)

Guard Tour

A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for conﬁgurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.

Toaddaguardtour:

1. Go to PTZ>GuardTourand click Add.

2. Enter a descriptive name.

3. Specify the pause length between runs.

4. Select an available preset position and click Apply.

5. Specify the Move speed.

6. Specify the View Time in seconds or minutes.

7. Specify the View order or select the Random view order check box option.

8. Click Save.

To modify or remove guard tours, go to PTZ>GuardTour, select the guard tour in the Guard Tour List and click Modify/Remove.

For more information see the online help

Advanced

Controls

Panel Shortcut Command Buttons can be conﬁgured to provide direct access to commands issued via the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page though the Ctrl panel button, see page 10.

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AXIS P3367–VE Fixed Dome Network Camera

Detectors

Camera Tampering

Camera Tamper ing can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.

To conﬁgure tampering:

1. Go to Detectors > Camera Tampering.

2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image.

3. Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off, or if the lens is sprayed, covered, or rendered severely out of focus.

4. Click Save.

To conﬁgure the product to send an alarm when tampering occurs:

1. Go to Events > Action Rules.

2. Click Add to set up a new action rule.

3. Enter a Name fo r the action rule.

4. Under Condition,selectDetectors from the Trigger list.

5. Select Tampering from the list of detectors.

6. Optionally, select a schedule and set additional conditions.

7. Select the action. To send an email, select Send Notiﬁcation a

For more information on actions rules, see Events, on

page 31.

nd select a Recipient from the list of deﬁned recipients.

Motion detection

Motion detection is used t windows can be conﬁgured:

• Include windows — target speciﬁc areas within the whole video image

• Exclude windows —deﬁne areas within an Include window that should be ignored (areas outside Include windows are automatically ignored)

Once conﬁgured, motion detection windows appear in the list of Detectors in Action rule setup. See Setting up an Action Rule, on

age 31.

Note

Using the motion detection feature may decrease the product’s overal l performance.

ogenerateanalarmwhenevermovementoccurs(orstops)intheview. Upto10IncludeandExclude

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Detectors

Set up motion detection

To set up a motion detection Includ e Window, follow these instructions:

1. Go to Detectors > Motion Detection.

2. Select a desired resolution for viewing while setting up Motion Dete ction from the View in list.

3. Select the Conﬁgure Included Windows option and click New. Select the new window in the list of window s and enter adescriptivename.

4. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired position) of the active window (window with red frame).

5. Adjust the Object Size, History and Sensitivity proﬁle sliders (see Motion detection parameters for details). Any detected motion within an active window is indicated by red peaks in the Activity window.

6. Click Save.

To exclude parts of the include window, select the Conﬁgure Excluded Windows and position the exclude window within the include window.

To delete an include or exclude window, select the window in the list of windows and click Del.

It is also possible create a motion detection window from a view area. Select the view area and click Create.

Motion detection parameters

The parameters controlling motion detection are described in the table below:

Parameter

Description

High level (

Medium level (50%)

100%)

Object Size

Object size relative to window size.

Only very l motion detection.

arge objects trigger

History

Object memory length.

An object that appears in the window triggers motion detection for a long time before it is considered as non-moving.

Sensitivity

Difference in lumi between background and object.

Ordinary c ordinary backgrounds trigger motion detectio n.

A large difference in luminance is required to trigger motion detection.

nance

olored objects on

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AXIS P3367–VE Fixed Dome Network Camera

Detectors

Low level (0%)

Recommended values

Default values

Tips:

• To trigger on s mall objects or movements, use several small motion detection windows rather than one large window and select a low object size.

• To avoid triggering on small objects, s elect a high object size.

• If no objects should appear in the Include Window, select a high history level. This will cause motion detection to trigger as long as the object is present in the window.

• To only detect ﬂashing light, select a low sensitivity. In other cases high sensitivity is recommended.

Even very small objects trigger motion detection.

5–15% 60–90% 75–95%

15% 90% 90%

An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving.

Only very bright objects o n a dark background trigger motion detectio n.

Audio detection

The Axis product can be conﬁgured to generate an alarm when audio rises above, falls below or passes the audio alarm level.The alarm level can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

1. Go to Detectors > Audio Detection.

2. Set the audio alarm level and click Save.

3. Go to Events > Action Rules and set up an action rule, see Setting up an Action Rule, on page 31.

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AXIS P3367–VE Fixed Dome Network Camera

Applications

Third party applications can be uploaded to and installed on the Axis product. For more information, go to www.axis.com/applications

To upload an application, go to Applications > Packages, click Browse to locate the ﬁle and then click Upload Package. Click on the uploaded application’s name to open the menu options Settings, License and About.Forconﬁguration instructions, please refer to the documentation provided with the application.

Most applications need a license to run. To install the license, select the License menu option. If the product is connected to the Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options > Support > System Overview) to receive a license key.

Installed Applications lists installed applications with information about the version and the vendor, the status of the application (running or not running), and information about the license.

Use the Start and Stop buttons to start and stop the application.

To generate a log ﬁle for the application, select the application and click Log.

Note

It is recommended to run one application at a time. Avoid running applications when motion detection is active.

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AXIS P3367–VE Fixed Dome Network Camera

Events

The Axis product can be conﬁgured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that deﬁnes how and when the action is triggered is called an Action Rule. The action rule will apply at speciﬁc periods called Schedules. It is possible to specify how often the action rule will recur. This is called Recurrences.

Available Action Rule triggers include:

• Detectors, for example audio detection and motion detection

• Hardware — if the temperature falls outside the operating range of the product

• Input Signal — when the product’s I/O port receives a signal from an external device, such as a smoke detector or switch

• PTZ — when the product’s pan/tilt/zoom controls are activated or when the view stops at a preset position

• Storage — when a storage device is available, locked or full

• System — when the product is started

•Time,seeRecurrences, on page 32

Possible actions include:

• Day/Night Vision Mode

• Output Port — activate an output to, for example, sound an alarm or lock a door

• Play Audio Clip

•PTZControl

• Record Video — record video and save to a selected storage

•SendImagesandNotiﬁcations — once recipients have been set up, a notiﬁcation can be sent that an event has occurred

•StatusLED

Setting up an Action Rule

An action rule deﬁnes the conditions that must be met for the product to perform an action, for example record video or send email notiﬁcations. If mult

The following ex

1. Go to Eve

2. Sel

3. Select Detectors from the Trigger drop-down list.

4. Select Motion Detection from the drop-down list.

iple conditions are deﬁned, all must be met to trigger the action.

ample describes how to set up an action rule to send an email if there is movement in the product’s ﬁeld of view:

nts > Action Rules and click Add.

ect the Enable rule option and enter a descriptive name for the rule.

5. Set one of the available pre-programmed time intervals from the Schedule drop-down list.

6. Select Send Notiﬁcation from the Type drop-down list.

7. Select where to send the notiﬁcation from the Recipient drop-down list.

To add additional criteria, select the Additional conditions option. Add and select the desired options as described ab ove.

To copy, modify or remove an action rule, select the action rule in the Action Rule List and click Copy, Modify or Remove.

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AXIS P3367–VE Fixed Dome Network Camera

Events

For more information, see the online help .

Recipients

Recipients receive image ﬁles and notiﬁcation messages. A recipient can be an FTP, HTTP or TCP server, a network share or an email address. TCP servers are used for notiﬁcation messages only.

To add a recipient:

1. Go to Events > Recipients and click Add.

2. Enter a descriptive name

3. Select a recipient Type.

4. Enter the information needed for the recipient type.

5. Click Test to test the connection to the recipient.

6. Click OK.

Schedules

An action can be set up to occur on a schedule. Included in the list are predeﬁned schedules for after and during ofﬁce hours, weekdays or weekends.

To create a new schedule:

1. Go to Events > Schedules and click Add.

2. Enter a descriptive name and the information needed for a daily, weekl

3. Click OK.

To use the schedule in an Action Rule, select the schedu

le from the Schedule drop-down list in the Action Rule Setup page.

y, monthly or yearly schedule.

Recurrences

An action can be set up to re

To set up a recurrenc

1. Go to Events > R

2. Enter a

3. Cl

To use the recurrence in an A ction Rule, ﬁrst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.

descriptive name and recurrence pattern.

ick OK.

cur a speciﬁc number of times in a period, for example every 2 minutes or every hour.

ecurrences and click Add.

To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.

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AXIS P3367–VE Fixed Dome Network Camera

Recordings

TheAxisproductcanbeconﬁgured to record video continuously or according to an action rule:

• To start a continuous recording, see page 33.

• To set up action rules, see page 31.

• To access recordings, see Recording List, on page 33.

•Toconﬁgure camera controlle d storage, see Storage, on page 40.

Recording List

Recordings made to the SD card and network share are listed on the Recordings > List page. The list shows each recording’s start date an d time, duration and the event that triggered the recording.

To play or download a continuous recording, follow these steps:

1. Go to Recordings > List.

2. Use the ﬁlter to narrow the list of recordings. Enter the desired ﬁlter criteria and click Filter. Some ﬁlters may take a long time to complete.

3. Select the recording.

4. Click Play to play the recording, or click Download to download the recording.

Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded ﬁle is a z ip ﬁle containing a minimum of three ﬁles, of which the Matroska (mkv) ﬁles are the actual recordings. The recordings are time-stamped with the date and time they were downloaded (that is, not the date the

Note

To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software

For detailed recording and video information, select a recording and click Properties.

To remove a recording, select the recording and cl ick Remove.

recordings were made).

Continuous recording

The Axis product can be conﬁgured to continuously save video to an SD card or network share. To prevent the disk from becoming full, it is recommended to conﬁgure the disk to automatically remove old recordings see Storage, on page 40.

To start a continuous recording, follow these steps:

1. Go to Recordings > Continuous.

2. Select Enabled.

3. Select from the SD card or network share from the Disk list.

4. Select a Stream proﬁle to use for continuous recordings.

5. Click Save to save and start the recording.

Note

An ongoing recording will be restarted and all previous continuous recordings will be removed if a new stream proﬁle is selected.

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System Options

Security

Users

User access control is enabled by default and can be conﬁgured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.

The user list displays authorized users and user groups (access levels):

Viewer - Access to the Live View page

Operator - Access to the Live View page and to all settings except System Options

Administrator - Unrestricted access to all settings; can add, modify and remove other users.

Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there are viewing clients that do not support encryption, or if you upgraded the ﬁrmware and existing clients support encryption but need to log in again and be conﬁguredtousethisfunctionality.

Under User Settings, select the enable anonymous viewer login option to allow anonymous usersaccesstotheLiveViewpage.

Deselect the option Enable Basic Setup to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be made before using the Axis product.

ONVIF

ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants, and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperablity between different vendor products, increased ﬂexibility, reduced cos

By creating a user you automatically enable ONVIF commu with the product. For more information see the Developer pages at www.axis.com

t and future-proof sys t ems .

nication. Use the user name and password with all ONVIF communication

IP Address Filter

IP address ﬁltering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to th

The administrator can a these IP addresses need to be speciﬁed in the user list with the appropriate access rights. See System Options > Security > Users.

e Axis product. Select Allow or Deny from the list and click Apply to enable IP address ﬁltering.

dd up to 256 IP address entries to the list (a single entry can contain multiple IP addresses). The users from

HTTPS

The Axis product supports encrypted browsing using HTTPS. This is conﬁgured on the System Options > Security > HTTPS page.

A self-signed certiﬁcate can be used until a Certiﬁcate Authority-issued certiﬁcate has been obtained. Click Create self-signed

iﬁcate to install a self-signed certiﬁcate. Although self-signed certiﬁcates are free and offer some protection, true security is only

cert

implemented after the installation of a signed certiﬁcate issued by a Certiﬁcate Authority.

To obtain a signed certiﬁcate from an issuing Certiﬁcate Authority, click Create Certiﬁcate Request. When the signed certiﬁcate is returned, click Install signed certiﬁcate to import the certiﬁcate. The properties of any certiﬁcate request currently resident in the pro duct or installed can be viewed by clicking Properties.

To enable HTTPS in the Axis product, the HTTPS Connection Policy must be set for each user group.

For more information, see the online help

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System Options

IEEE 802.1X

IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).

To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a third-party entity called an authentication server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.

In Axis' implementation, the network device and the authentication server authenticate themselves with the help of digital certiﬁcates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certiﬁcates are provided by an Certiﬁcation Authority (CA). You need:

•aCAcertiﬁcate to validate the identity of the authentication server

• a CA-signed client certiﬁcate and a private key to authenticate the network device.

To allow the network device to access a network protected by IEEE 802.1X:

1. Obtain a CA certiﬁcate, a client certiﬁcate and a client private key (contact your network administrator).

2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certiﬁcate, the client certiﬁcate and the client private k ey.

3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.

4. Check the box to enable IEEE 802.1X and click Save.

Certiﬁcates

CA Certiﬁcate The CA certiﬁcate is used to validate the identity of the authentication server. Enter the path to

the certiﬁcate directly, or locate the ﬁle using the Brow se button. Then click U acertiﬁcate, click Remove.

Client certiﬁcate Client private key

Settings

EAPOL version

EAP identity

Private key password

Enable IEEE 802.1X

The clie nt certiﬁcate and private key are used to authenticate the network device. They can be uploaded as separate ﬁles o r in one combined ﬁle (e.g. a PFX ﬁle or a PEM ﬁle). Use the Client

private k ey ﬁeld if uploading one combined ﬁle. For each ﬁle, enter the path to the ﬁle, or locate the ﬁ

le using the Browse button. Then click Upload.Toremoveaﬁle, click Remove.

SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.

Enter the user identity (maximum 16 characters) associated with your certiﬁcate.

Enter the password (m aximum

Check the box to enable the IEEE 802.1X protocol.

16 characters) for the private key.

pload.Toremove

Audio Support

Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to conﬁgure audio settings, see Audio Settings, on page 21.

Note

Deselecting this option will disable audio globally in the Axis product, for conﬁgured events and proﬁles with audio as well.

Date & Time

The Axis product’s date and time settings are conﬁgured under System Options > Date & Time.

Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see

below).

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System Options

To change the date and time settings, select the preferred Time mode under New Server Time :

• Synchronize with computer time sets date and time according to the computer’s clock. With this option, date a nd time are set once and will not be updated automatically.

• Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are updated continuously. For information on NTP settings, see NTP Conﬁguration, on page 37.

If using a host name for the NTP server, a DNS server must be conﬁgured. See DNS Conﬁguration, on page 37.

• Set manually allows you to manually set date and time.

If using an NTP server, select your Time zone from the drop-down list. If required , check Automatically adjust for daylight saving time changes.

The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the

predeﬁned formats or see File Naming & Date/Time Formats in the online help time formats. To include date and time in the overlay text, go to Video & Audio and select Include date and Include time .

Network

for information on how to create custom date and

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.

IPv4 Address Conﬁguration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are conﬁgured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Conﬁguration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notiﬁcation,oriftheDCHPcanupdateaDNSserver,which when allows you to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see page 43) and then perform the installation again.

To use a static IP address, check Use the following IP a ddress and specify the IP address, subnet mask and default router.

IPv6 Address Conﬁguration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the conﬁguration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be conﬁgured in the network router.

ARP/Ping

The IP address can be set using ARP and Ping. Fo r instructions, see the product’s Installation Guide.

ARP/Ping is enabled by default. To disable, uncheck the box under System Options > Network > TCP/IP > Basic.

The ARP/Ping service is automatically disabled two minutes after the product is started, or as soon as an IP address is set. To reset the IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.

Pinging the product is still possible w hen this service is disabled.

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System Options

AXIS Video Hosting System (AVHS)

AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to ﬁnd a local AVHS Service Provider go to www.axis.com/hosting

AVHS is enabled by default. The settings are conﬁgured under System Options > Network > TCP IP > Basic.

One-click e nabled - Press the product’s control button (see Hardware overview, on page 4 ) to connect to an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.

Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.

AXIS Internet Dynamic DNS Service

AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www .ax iscam.net

To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic.Under Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

Advanced TCP/IP Settings

DNS Conﬁguration

DNS (Domain Name Service) provides the translation of host nam es to IP addresses. The DNS settings are conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain DNS server address via DHCP to use the DNS settings pro vided by the DHCP server.

To make manual settings, select Use the following DNS server address and specify the following:

Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the ﬁrstpartofafullyqualiﬁed domain name, for example, myserver is the host name in the fully qualiﬁed domain name myserver.mycompany.com where mycompany.com is the domain name.

Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is optional and will be used if the primary is unavailable.

NTP Conﬁguration

NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain NTP server address via DHCP to use the NTP setting s provided by the DHCP server.

To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.

Host Name Conﬁguration

The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.

Select Use the host name to set the host name manually.

Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.

For more information, see the online help

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System Options

Link-Local IPv4 Address

Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the p roduct from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the same time.

This function can be disabled under System Options > Network > TCP/IP > Advanced.

HTTP

The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. Any port in the range 1024–65536 can be used. The default setting is 80.

HTTPS

The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. Any port in the range 1024–65536 can be used. The default setting is 443.

To enable HTTPS, go to System Options > Security > HTTPS. For more information, see page 34.

NAT traversal (port mapping) for IPv4

A network router allows devices on a private netw ork (LAN) to share a single connection to the Internet. This is done by forwarding network trafﬁc from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-conﬁgured to stop attempts to access the private network (LAN) from the public network (Internet).

Use NAT traversal when the Axis product is located on an intranet (LAN) and y ou wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly conﬁgured, all HTTP trafﬁc to an external HTTP port in the NAT router isforwardedtotheproduct.

NAT traversal is conﬁgured under System Options > Network > TCP/IP > Advanced.

Note

• For NAT traversal to work, this must be supported b y the router. The router must also support UPnP

• The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home ﬁrewall” but the essential purpose of the device is the sa

Enable/Disable - When enabled, the Axis product attempts to conﬁgure port mapping in a NAT router on your network, using UPnP Note that UPnP

Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the ﬁeld. If no router is speciﬁed, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selected.

Alternative HTTP port - Select this option to manually deﬁne an external HTTP port. Enter the port number in the ﬁeld. If no port is entered here, a port number is automatically selected when NAT traversal is enabled.

Note

must be enabled in the product (see System Options > Network > UPnP).

• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not support UPnP and you need to manually conﬁgure port forwarding in the NAT router.

• If you attempt to man

• When the port is selected automatically it is disp layed in this ﬁeld. To change this, enter a new port number and click Save.

ually enter a port that is already in use, another available port is automatically selected.

me.

FTP

The FTP server running in the Axis product enables upload of new ﬁrmware, user applications, etc. The FTP server can be disabled under System Options > Network > TCP/IP > Advanced.

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System Options

Note

This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers.

RTSP

The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554.

Note

H.264 vide o streams will not be ava ilable if the RTSP server is disabled.

SOCKS

SOCKS is a networking proxy protocol. The Axis product can be conﬁgured to use a SOCKS server to reach networks on the other side of a ﬁrewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a ﬁrewall, and notiﬁcations, uploads, alarms, etc need to be send to a destination outside the local network (for example the Internet).

SOCKS is conﬁgured under System Options > Network > SOCKS. For more information, see the online help

QoS (Quality of Service)

QoS (Quality of Service) guarantees a certain level of a speciﬁed resource to selected trafﬁc on a network. A QoS-aware network prioritizes network trafﬁc and provides a greater network reliability by controlling the amount of bandwidth an application may use.

TheQoSsettingsareconﬁgured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the Axis product can mark the following types of trafﬁc: live video, live audio, event/alarm trafﬁc and management trafﬁc.

Note

Live audio DSCP will be equal to live vide o DSCP if H.264 over RTSP is used.

SMTP (email)

To send event and error email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP ma il server must be set up. This is done under System Options > Network > SMTP (email).

Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the ﬁelds provided. A From email address is also required. If the mail server requires a the necessary information.

uthentication, check Use authentication to log in to this server and enter

SNMP

The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management stati

The Axis product can be conﬁgured

on running SNMP. Community names are used to identify groups.

to support SNMP on the System Options > Network > SNMP page.

Depending on the level of sec

SNMP v1/v2 provides the access to all supported SNMP devices. The default password for the Read community is public and the default password for the Write community is write.

Note

If HTTPS is enabled, SNMP v1 and SNMP v2c should be disab led.

Traps for SNMP v1/v2 are used by the Axis product to s end messages to a management system on important events and status

s. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that

change should receive the message.

urity required, select the version on SNMP to use.

lowest level of security. The community name can be speciﬁed as a password for read or read/w rite

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System Options

The following traps are available:

•Coldstart

•Warmstart

•Linkup

• Authentication failed

SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 34. To enable SNMP v3, check the box and provide the initial user password.

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to factory default settings, on page 43.

UPnP

The Axis product includes support for UPnPTM.UPnPTMis enabled by default and the product is automatically detected by operating systems and clients that support this protocol.

UPnP

can b e disabled under System Options > Network > UPnPTM.

RTP/H.264

The RTP port range and multicast settings are conﬁgured under System Options > Network > RTP.

The RTP port range deﬁnes the range of ports from which the video/audio ports are auto only certain IP addresses and port numbers should be used.

matically selected. For multicast streams,

Bonjour

The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol.

Bonjour can be disabled under System Options

>Network>Bonjour.

Storage

SD card

The SD/SDHC memory card (not included) is managed on the System Options > Storage page. Click SD card to open Storage Management.

Mounting is done automatically when the card is inserted or when the product boots. SD cards are normally preformatted when purchased, but if needed, click Format to format the card.

Note

vent corruption of recordings, the SD card should always be unmounted before removal.

To pre

If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair.

To avoid ﬁlling the card, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.

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System Options

For more information, see the online help .

Network Share

Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common Internet File System) and use them for storage of recordings.

To add a network share:

1. Go to System Options > Storage.

2. Click Network Share.

3. Enter the IP address, DNS or Bonjour name to the host server in the Host ﬁeld.

4. Enter the name of the share in the Share ﬁeld.

5. If required, select The share requires login and enter the user name and password.

6. Click Connect.

To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage T ools.

To avoid ﬁlling the share, it is recommended to remove recordings continuously. Under Recording Settings,selectRemove recordings older than and select the number of days or weeks.

To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.

Ports & Devices

I/O Ports

The Axis product provides one input port and one output port for co connect external devices, see Connectors, on page 5 .

The I/O ports are conﬁgured under System Options > Ports & Devices > I/O Ports. The ports can be given descriptive names and their Normal states can be conﬁgured as Open circuit or Grounded circuit.

nnection of external devices. For information on how to

Port Status

The list on the System Options >

Ports & Devices > Port Status page shows the status of the product’s input and output ports.

Maintenance

The Axis prod

Click Re settings.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

uct provides several maintenance functions. These are available under System Options > Maintenance.

start to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current

• the boot protocol (DHCP or static)

• the static IP address

• the default router

• the subnet mask

•thesystemtime

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System Options

• the IEEE 802.1X settings

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to factory default settings, on page 43.

To reset the optics to the factory default position, click Calibrate under Optics. This may be necessary in situations where the optics has lost its calibration during transport or has been exposed to extreme vibrations.

To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be useful for identifying the product among other products installed in the same location.

For information about ﬁrmw are upgrad e, see Upgrading the ﬁrmware, on page 45.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

See also Troubleshooting, on page 45.

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes ﬁrmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs a nd reports usefu contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

Access Log - Lists all failed attempts to access the product. The Access Log can also be conﬁgured to list all connections to the

product (see below).

Server Report - Provides information about the product status in a popup window. The Access Log is automatically included in the Server Report.

You can view or download the server report. Downloading the server report creates a .zip ﬁle that contains a complete server report text ﬁle in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s Live View that also shows the settings speciﬁed under Video Stream>Image>Image Appearance. T he server report .zip ﬁle should always be included when contacting support.

Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support.

Connection List - Lists all clients that are currently accessing media streams.

Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.

l for system analysis and troubleshooting. If

The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Conﬁguration. The Access Log can be conﬁgured to list all connections to the product (select Critical, Warnings & Info). If required, a different log level can be used when sending emails.

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System Options

Advanced

Scripting

Scripting allows experi ence d users to customize and use their own scripts.

Caution

Improper use may cause unexpected behavior and loss of contact with the Axis product.

Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts.

To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup ﬁle before customizing the scripts. If a script causes problems, reset the product to its factory default settings, see page 43.

For m ore information, see www.axis.com/developer

File Upload

Files, fo r example web pages and images, can b e uploaded to the Axis product and used as custom settings. To upload a ﬁle, go to System Options > Advanced > File Upload.

Uploaded ﬁles are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded ﬁ le.

Plain Conﬁg

Plain Conﬁg is for advanced users with experience of Axis product conﬁguration. All parameters can be set and modiﬁed from this page. Help is available from the standard help pages.

To open Plain Conﬁg, go to System Options > Advanced > Plain Conﬁg.

Reset to f

This will reset all parameters, including the IP addr ess, to the factory default settings:

1. Disconnect power from the product.

actory default settings

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System Options

2. Press and hold the Control button and reconnect power (see Hardware overview, on page 4 ).

3. Keep the Control button pressed for about 15 seconds until the Status indicator ﬂashes amber.

4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The product has been reset to the factory default settings. The default IP address is 192.168.0.90

5. Re-assign the IP address.

It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.

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Troubleshooting

Checking the ﬁrmware

Firmware is software that determines the functionality of network devices. One of your ﬁrst actions when troubleshooting a problem should be to check the current ﬁrmware version. The latest version may contain a correction that ﬁxes your particular problem. The current ﬁrmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > System Options > About.

Upgrading the ﬁrmware

When you upgrade the product with the latest ﬁrmware from Axis website, the product re ceives the latest functionality available. Always read the upgrade instructions and release notes ava ilable with each new release, before upgrading the ﬁrmware.

To upgrade, follow these instructions:

1. Save the ﬁrmware ﬁle to your computer. The latest version of the ﬁrmware is available free of charge from Axis website at www.axis.com/techsup

2. Go to Setup > System Options > Maintenance in the products web pages.

3. Under Upgrade Server, click Browse and locate the ﬁle on your computer. Click Upgrade.

After starting the upgrade process, always wait at least 5–10 minutes before restarting the p roduct, even if you suspect the upgrade has failed.

AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.

Note

• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.

•Preconﬁgured and customized settings are saved when the ﬁrmware is upgraded (providing the features are available in the new ﬁrmware) although this is not guaranteed by Axis Communications AB.

Emerge

If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label.

ncy recovery procedure

1. In UNIX/Linux, t ype the following from the command line:

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Troubleshooting

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

In Windows, type the following from a command/DOS prompt:

arp -s <IP address> <serial number> ping -l 408 -t <IP address>

2. If the product does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.

3. Open a browser and type in the product’s IP add ress. In the page that appears, use the Browse button to s elect the upgrade ﬁle to use. Then click Load to restart the upgrade process.

4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.

5. Reinstall the product, referring to the Installation Guide.

If the e mergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/

Symptoms, possible causes and remedial actions

Problems setting the IP address

When using ARP/Ping

The product is located on a different subnet

The IP address is being used by another device

Possible IP address conﬂict with another device on the same subnet.

The product cannot be accessed from a browser

Cannot log in

The IP address has been changed by DHCP

Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for detailed instructions.

If the IP address intended for the product a nd the IP address of the computer used to access the product are located on different subnets, you will not be able to set the IP address. Contact your network administrator to obtain an IP address.

Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window, type ping and the IP address of the product:

•Ifyoureceive:Reply from <IP address>: bytes=32; time=10... this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the product.

•Ifyoureceive:Request timed out, this means that the IP address is available for use with the Axis product. Check all cabling and reinstall the product.

The static IP address in the Axis product is used before the DHCP server sets a dynamic address. This means that if the same default static IP addressisalsousedbyanotherdevice,theremay be problems accessing the product.

When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type http or https in the browser’s address ﬁeld.

If the pro Identify the product using its model or serial number.

duct and the client are on the same network, run AXIS IP Utility to locate the product.

Certiﬁcate error when using IEEE 802.1X

Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings. Return the product to the main network. The product now has a ﬁxed IP address that will not change.

For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP server. See Date & Time, on page 35.

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AXIS P3367–VE Fixed Dome Network Camera

Troubleshooting

The product is accessible locally but not externally

Router conﬁguration To conﬁgure your router to allow incoming data trafﬁc to the Axis product, enable the NAT-traversal

feature which will attempt to automatically conﬁgure the router to allow access to the Axis product, see NAT traversal (port mapping) for IPv4, on page 38. The router must support UPnP

Firewall protection

Default routers required

Problems with the H.264 format

No H.264 displayed in the client

No multicast H.264 displayed in the client

Multicast H.264 only accessible by local clients

Poor rendering of H.264 images

Check the Internet ﬁrewall with your network administrator.

Check if you need to conﬁgure the router settings.

Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Pan el (streaming tab). See AXIS Media Control (AMC), on page 12.

In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.

Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.

Check with your network administrator that the multicast addresses used by the Axis product arevalidforyournetwork.

Check with your network administrator to see if there is a ﬁrewall preventing viewing.

Check if your router supports multicasting, or if the router settings between the client and the product need to be conﬁgu red. The TTL (Time To Live) value may need to be increased.

Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.

If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering fromv the Video tab in the AMC Control Panel.

Ensure that your graphics card is using the latest driver. The latest drivers can usually be downloaded from the manufacturer’s website.

Color saturation is different in H.264 and Motion JPEG

Lower frame rate than expected

Why do I not get maximum

rames per second?

Image degeneration

Status and Network indicator LEDs are ﬂashing red rapidly

Hardware failure

Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more information.

Reduce the number of applications running on the client computer.

Limit the number of simultaneous viewers.

Check with the network administrator that there is enough bandwidth available.

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames.

Lower the image resolution.

See Perform ance considerations, on page 52.

Set a Capture Mode that prioritizes frame ra te. Changing the capture mode to prioritize frame rate will lower the maximum resolution. See Capture mode, on page 18.

Decrease the GOV length. Go to Video & Audio > Video Stream and select the H.264 tab to modify the GOV length.

Contact you Axis reseller.

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AXIS P3367–VE Fixed Dome Network Camera

Troubleshooting

Status indicator LED is ﬂashing red and the product is inaccessible

A ﬁrmware upgrade has been interrupted or the ﬁrmware has otherwise been damaged

No images displayed on web page

Problems with AXIS Media Control (Internet Explorer only)

Installation of additional ActiveX component restricted or prohibited

Video and image problems, general

Image too dark or too light

Missing images in uploads This can occur w hen trying to use a larger image buffer than is actually available. Try lowering

Slow image update Conﬁguring pre-buffers, motion detectio n , high-resolution ima g es or high frame rates will affect

Poor performance Poor performance may be caused by heavy network trafﬁc, multiple users accessing the product,

See Emergency recovery procedure, on page 45.

To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer.

Conﬁgure the Axis product to use a Java applet for updating video images in Internet Explorer. Go to Setup > Live View Conﬁg and select Java applet under Default viewer.

Check the video stream and camera settings under Setup > Video & Audio > Video Stream and Setup > Video & Audio > Camera Settings.

the frame rate or the upload period.

the performance of the Axis product.

low performance clients, use of features such as motion detection, event handling or uploaded applications.

Poor quality snapshot images

Screen incorrectly conﬁgured on your computer

Overlay image is not displayed

Incorrect size or location of overlay image

Privacy mask is not displayed

Incorrect size or location of privacy mask

Browser freezes

Firefox 1.4 (or later) can sometimes freeze on a slow computer

Problems uploading ﬁles

Limited space There is only limited space available for the upload of your own ﬁles. Delete existing ﬁles to free

Conﬁgure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256 colors will produce dithering artifacts in the image.

The overlay image may have been positioned incorrectly or may be too large. See Overlay Image Settings in the online help for more information.

The privacy mask may have been positioned incorrectly or may be too large.

Lower the image resolution

up space.

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AXIS P3367–VE Fixed Dome Network Camera

Troubleshooting

Motion Detection triggers unexpectedly

Changes in luminance

No audio

Incorrect s etup

No audio or very poor audio quality

Poor audio quality

CPU overloaded

Unsynchronized audio and video

Distorted audio

Feedback loops Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or

Motion detection is based on changes in luminance in the image. This means that if there are sudden chang es in the lighting, motion detection may trigger mistakenly. Lower the sensitivity setting to avoid problems with luminance.

Check t he sound card in the computer. Ensure that mute is not selected and that the volume settings are correct.

Check that Enable audio support is selected under Setup > System Options > Security > Audio Support.

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings.

Reduce the number of listeners and viewers. Decrease image resolution and compression.

Synchronize the product’s date and timesettingswithanNTPserver. GotoSetup > System Options > Date & Time.

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings.

use half-duplex mode instead.

Storage and disk management problems

Video cannot be recorded

SD card cannot be mounted Reformat the SD card and then click Mount.

Check that the SD card is not write protected (that is, read only).

Page 50

AXIS P3367–VE Fixed Dome Network Camera

Technical Speciﬁcations

Function/group

Camera

Video

Item

Models

Image sensor

Lens Varifocal with remote zoom and focus, IR corrected, megapixel resolution

Day and Night Automatically removable infrared-cut ﬁlter

Minimum illumination

Shutter time

Camera angle adjustment

Video compression

Resolutions

Frame rate H.264 5 MP mode: 12 fps in all resolutions

Frame rate Motion JPEG

Video streaming

Multiview streaming

Pan/Tilt/Zoom

Image settings

Speciﬁcations

AXIS P3367–VE, 5 MP/HDTV 1080p, van dal-resistant, outdoor

Progressive s can RGB CMOS 1/3.2'‘

3 – 9 mm, F1.2, P-iris Horizontal angle of view: 84° — 30° Vertical angle of view: 63° — 22° Diagonall angle of view: 105° — 37°

Color: 0.2 lux at 30 IRE F1.2 B/W: 0.04 lux at 30 IRE F1.2

1/28000 s to 2 s

Pan 360°, tilt 160°, rotation 340°

H.264 Baseline and Main Proﬁle (MPEG-4 Part 10/AVC) Motion JPEG

2592x1944 (5 MP) to 160x90

3 MP mode: 20 fps in all resolutions HDTV 1080p (1920x1080) mode: 30 fps in all resolutions 2 MP 4:3 (1600x1200) mode: 30 fps in all resolutions

5 MP mode: 12 fps in all resolutions 3 MP mode: 20 fps in all resolutions HDTV 1080p (1920x1080) mode: 30 fps in all resolutions 2 MP 4:3 (1600x1200) mode: 30 fps in all resolutions

Multiple, individually conﬁgurable streams in H.264 and Motion JPEG H.264andMotionJPEG:1streaminresolutionandframerateasspeciﬁed above. More streams if identical or limited in Controllable frame rate and bandwidth VBR/CBR H.264

Up to 8 individually cropped out view areas. When streaming 4 view areas and 1 overview in VGA resolution, the frame rate is 12 fps per stream (5 MP capture mode) or 20 fps per stream (3 MP capture mode)

Digital PTZ

Compression, color, brightness, sharpness, contrast, white balance, exposure control, exposure zones, backlight compensation, ﬁne tuning of behavior at low light, wide dynamic range — dynamic contrast Rotation: 0°, 90°, 180°, 270°, including Corridor Format Mirroring of image s Text and image overlay Privacy mask

, preset positions, guard tour

frame rate or resolution

Page 51

AXIS P3367–VE Fixed Dome Network Camera

Technical Speciﬁcations

Function/group

Audio

Network

System Integration

Item

Audio streaming Two-way

Audio compression

Audio input/output

Security Password protection, IP address ﬁltering, HTTPS encryption*, IEEE 802.1X network access

Supported protocols

Application Programming Interface

Intelligent video Video m otion detection, active tampering al arm, audio detection

Alarm triggers Intelligent video, external input, temperature, memory card full, on boot

Alarm actions File upload via FTP, HTTP and email

Video buffer

Video access from web browser

Installation aids

ware

in soft

Installation, management and maintenance

Speciﬁcations

AACLC8kHz32kbit/s,16kHz64kbit/s G.711 P CM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s Conﬁgurable bit rate

External microphone input or line input, line output

control*, digest authentication, user access log *This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit (www.openssl.org)

IPv4/v6, HTTP, HTTPS*, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP,ARP,SOCKS,etc *This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit (www.openssl.org)

Open API for software integration, including ONVIF, speciﬁcation available at www.onvif.org, as well as VAPIX® and AXIS Camera Application Platform from Axis Communications, speciﬁcations available at www.axis.com Support for AXIS Video Hosting System (AVHS) with One-Click Camera Connection Event t rigger data in video stream Embedded Linux operating system

Support for AXIS Camera Application Platform enabling installation of additional applications

Notiﬁcation via email, HTTP and TCP Video and audio recording to edge storage External output activation Go to PTZ preset Run guard tour Play audio clip

96 MB pre- and post alarm

Camera live view Video recording to ﬁle (ASF) Customizable HTML pages Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003 DirectX 9c or higher For other operating systems and browsers, s ee www.axis.com/techsup

Remote zo om, remote focus, pixel counter

AXIS Camera Management tool on CD and web-based conﬁguration Conﬁguration of backup and restore Firmware upgrades over HTTP or FTP, ﬁrmware available on www.axis.com

Page 52

AXIS P3367–VE Fixed Dome Network Camera

Technical Speciﬁcations

Function/group

General

Item

Casing

Processor, memory

Power

Connectors

Edge storage

Operating conditions

Approvals

Dimensions (HxWxD)

Weight

Included accessories

Video management software (not included)

Optional accessories

Speciﬁcations

Polycarbonate transparent cover Aluminum inner camera module with encapsulated electronics IP66– and NEMA 4X-rated, IK10 impact-resistant aluminum casing with integrated dehumidifying membrane Color: white NCS S 1002–B

ARTPEC-4, 512 MB RAM, 128 MB Flash Battery backed-up real-time clock

Power over Ethernet IEEE 802.3.af Class 3

RJ-45 10BASE-T/100BASE-TX PoE

3.5 mm jack for mic in (max 80 mVpp) or line mono input (max 6.4 Vpp)

3.5 mm jack for line mono output (max 2.0 Vpp) to active sp eaker Terminal block for 1 alarm input and 1 output

SD/SDHC memory card slot (card not included) Support for recording to network share (Network Attached Storage or ﬁle server)

Temperature: –40 °C to 55 °C (–40 °F to 131 °F) Humidity 15–100% RH (non-condensing)

EN 55022 Class B, EN 61000–3–2, EN 61000–3–3, EN 61000–6–1, EN 61000–6–2, EN 50121–4:2006, EN 55024 FCC Part 15 Subpart B Class B ICES-003 Class B VCCI Class B C-tick AS/NZS CISPR 22 EN 60950–22 IEC 60529 IP66, NEMA 250 Type 4X, IEC 62262 IK10, EN 50121–4, IEC 62236–4

Camera: 117 mm x 178 mm x 178 mm (4.6'‘ x 7.0'‘ x 7.0'‘) Camera with weather shield: 123 mm x 178 mm x 178 mm (4.8'‘ x 7.0'‘ x 7.0'‘)

Camera: 1.6 kg (3.5 lb) Camera with weather shield: 1.7 kg (3.7 lb)

Mounting and connector kits, mounting bracket, weather shield, cable shield, 5 m (16’‘) network cable with premounted gasket, cl CD with User Manual, recording software, installation and management tools, Windows decoder 1–user license

AXIS Camera Station — Video man cameras See www.axis.com/products/video/software/ for more software applications via partners

Multi-user decoder license pack AXIS T8412 Installation Display AXIS PoE Mids AXIS P8221 Network I/O Audio Module AXIS T90A Illuminators Pendant Audio I/O cable with premounted gasket

pans

kit including weather shield

ear and smoked dome cover, Installation Guide,

agementsoftwareforviewingandrecordingupto50

erformance considerations

When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.

The following factors are among the most important to consider:

Page 53

AXIS P3367–VE Fixed Dome Network Camera

Technical Speciﬁcations

• High image resolution and/or lower compression levels result in larger images. Bandwidth affected.

• Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.

• Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.

• Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected.

• Heavy usage of event settings affect the product’s CPU load. Frame rate affected.

• Heavy network utilization due to poor infrastructure. Bandwidth affected.

• Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.

Page 54

User Manual Ver. M2.2 AXIS P3367–

VE Fixed Dome Network Camera Date: July 2011

Part No. 43

973

Axis Communications 0407-001 User manual

Specifications and Main Features

Frequently Asked Questions

User Manual