Axis P8524 User Manual

AXISP8524NetworkCamera
UserManual
AboutthisDocument
ThismanualisintendedforadministratorsandusersoftheAXISP8524 NetworkCamera,andisapplicabletormware5.40andlater.It includesinstructionsforusingandmanagingtheproductonyour network.Previousexperienceofnetworkingwillbeofusewhen usingthisproduct.SomeknowledgeofUNIXorLinux-basedsystems mayalsobebenecial,fordevelopingshellscriptsandapplications. LaterversionsofthisdocumentwillbepostedtotheAxiswebsite, asrequired.Seealsotheproduct’sonlinehelp,availableviathe web-basedinterface.
LegalConsiderations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto country.Checkthelawsinyourlocalregionbeforeusingthisproduct forsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.Topurchase furtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please informyourlocalAxisofceofanyinaccuraciesoromissions.Axis CommunicationsABcannotbeheldresponsibleforanytechnicalor typographicalerrorsandreservestherighttomakechangestothe productandmanualswithoutpriornotice.AxisCommunicationsAB makesnowarrantyofanykindwithregardtothematerialcontained withinthisdocument,including,butnotlimitedto,theimplied warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis CommunicationsABshallnotbeliablenorresponsibleforincidentalor consequentialdamagesinconnectionwiththefurnishing,performance oruseofthismaterial.Thisproductisonlytobeusedforitsintended purpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied intheproductdescribedinthisdocument.Inparticular,andwithout limitation,theseintellectualpropertyrightsmayincludeoneormore ofthepatentslistedatwww.axis.com/patent.htmandoneormore additionalpatentsorpendingpatentapplicationsintheUSandother countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem “About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer, Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe instructionsgivenintheuserdocumentation.Thisequipmentcontains nouser-serviceablecomponents.Unauthorizedequipmentchangesor modicationswillinvalidateallapplicableregulatorycertications andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare registeredtrademarksortrademarkapplicationsofAxisABinvarious jurisdictions.Allothercompanynamesandproductsaretrademarksor registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux, Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows VistaandWWWareregisteredtrademarksoftherespectiveholders. JavaandallJava-basedtrademarksandlogosaretrademarksor registeredtrademarksofOracleand/oritsafliates.UPnP certicationmarkoftheUPnP
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C, LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD, miniSDHC,microSDHC,microSDXCarealltrademarksorregistered trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
TM
ImplementersCorporation.
TM
isa
RegulatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
LowVoltage(LVD)Directive2006/95/EC.SeeSafetyonpage3.
RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.
SeeDisposalandRecyclingonpage3. Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable standardsfor:
Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP) andfoundtocomplywiththelimitsforaClassBdigitaldevice, pursuanttopart15oftheFCCRules.Theselimitsaredesigned toprovidereasonableprotectionagainstharmfulinterferenceina residentialinstallation.Thisequipmentgenerates,usesandcanradiate radiofrequencyenergyand,ifnotinstalledandusedinaccordance withtheinstructions,maycauseharmfulinterferencetoradio communications.However,thereisnoguaranteethatinterference willnotoccurinaparticularinstallation.Ifthisequipmentdoes causeharmfulinterferencetoradioortelevisionreception,which canbedeterminedbyturningtheequipmentoffandon,theuseris encouragedtotrytocorrecttheinterferencebyoneormoreofthe followingmeasures:
Reorientorrelocatethereceivingantenna.
Increasetheseparationbetweentheequipmentandreceiver.
Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Theproductshallbeconnectedusingashieldednetworkcable(STP) thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct shallbeconnectedusingashieldednetworkcable(STP)thatisproperly grounded. CetappareilnumériqueestconformeàlanormeCANNMB-3(classeB). Leproduitdoitêtreconnectéàl'aided'uncâbleréseaublindé(STP)qui estcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission accordingtotheClassBlimitofEN55022.Theproductshallbe connectedusingashieldednetworkcable(STP)thatisproperly grounded.
Thisproductfulllstherequirementsforimmunityaccording toEN61000-6-1residential,commercialandlight-industrial environments.
Thisproductfulllstherequirementsforimmunityaccordingto EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall beconnectedusingashieldednetworkcable(STP)thatisproperly grounded.
Japan
この装置は、クラスB情報技術装置です。この装置は、家 庭環境で使用することを目的としていますが、この装置が ラジオやテレビジョン受信機に近接して使用されると、受 信障害を引き起こすことがあります。取扱説明書に従って 正しい取り扱いをして下さい。本製品は、シールドネット ワークケーブル(STP)を使用して接続してください。また 適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에 서사용하는것을목적으로하며,모든지역에서사용할수 있습니다.적절히접지된STP(shieldedtwistedpair)케이 블을사용하여제품을연결하십시오.
Safety
ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation TechnologyEquipment.Ifitsconnectingcablesareroutedoutdoors, theproductshallbegroundedeitherthroughashieldednetworkcable (STP)orotherappropriatemethod.
Thepowersupplyusedwiththisproductshallfullltherequirements forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS) accordingtoIEC/EN/UL60950-1.
Battery
TheAxisproductusesa3.0VBR/CR2032lithiumbatteryasthepower supplyforitsinternalreal-timeclock(RTC).Undernormalconditions thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffectstheoperationoftheRTC,causingittoreset ateverypower-up.Whenthebatteryneedsreplacing,alogmessage willappearintheproduct’sserverreport.Formoreinformationabout theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor assistance.
WARNING
Riskofexplosionifthebatteryisincorrectlyreplaced.
Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalandRecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof itaccordingtolocallawsandregulations.Forinformationabout yournearestdesignatedcollectionpoint,contactyourlocalauthority responsibleforwastedisposal.Inaccordancewithlocallegislation, penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
chatwithAxissupportstaff(selectedcountriesonly)
visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings, webinars,tutorialsandguides.
Thissymbolmeansthattheproductshallnotbedisposedof togetherwithhouseholdorcommercialwaste.Directive2012/19/EU onwasteelectricalandelectronicequipment(WEEE)isapplicablein theEuropeanUnionmemberstates.Topreventpotentialharmto humanhealthandtheenvironment,theproductmustbedisposed ofinanapprovedandenvironmentallysaferecyclingprocess.For informationaboutyournearestdesignatedcollectionpoint,contact yourlocalauthorityresponsibleforwastedisposal.Businessesshould contacttheproductsupplierforinformationabouthowtodispose ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon therestrictionoftheuseofcertainhazardoussubstancesinelectrical andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative actAdministrationontheControlofPollutionCausedbyElectronic InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB Emdalavägen14 22369Lund Sweden
Tel:+46462721800 Fax:+4646136130
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis reseller.Ifyourquestionscannotbeansweredimmediately,your resellerwillforwardyourqueriesthroughtheappropriatechannelsto ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
downloaduserdocumentationandsoftwareupdates
ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
AXISP8524NetworkCamera
TableofContents
HardwareOverview..........................................5
ShortenSensorUnitCable........................................5
ConnectorsandButtons..........................................6
LEDIndicators..................................................7
AccesstheProduct..........................................8
AccessfromaBrowser...........................................8
AccessfromtheInternet..........................................8
SettheRootPassword...........................................9
SetPowerLineFrequency.........................................9
TheLiveViewPage..............................................10
MediaStreams.............................................12
HowtoStreamH.264............................................12
MJPEG........................................................12
AXISMediaControl(AMC)........................................12
AlternativeMethodsofAccessingtheVideoStream....................13
SetUptheProduct..........................................15
BasicSetup....................................................15
Video.....................................................16
SetUpVideoStreams............................................16
StreamProles.................................................17
CameraSettings................................................18
Overlay........................................................18
PrivacyMask...................................................20
ConguretheLiveViewPage.................................21
Detectors..................................................23
CameraTampering..............................................23
MotionDetection...............................................23
Applications...............................................26
ApplicationLicenses.............................................26
InstallApplication...............................................26
ApplicationConsiderations........................................26
Events....................................................28
ConvertEventTypestoActionRules................................28
SetUpActionRules.............................................28
AddRecipients..................................................30
CreateSchedules................................................30
SetUpRecurrences..............................................30
Recordings.................................................32
RecordingList..................................................32
ContinuousRecording............................................32
SystemOptions.............................................33
Security.......................................................33
Date&Time....................................................34
Network.......................................................35
Storage.......................................................40
Ports&Devices.................................................42
Maintenance...................................................42
Support.......................................................42
Advanced......................................................43
ResettoFactoryDefaultSettings...................................44
Troubleshooting............................................45
ChecktheFirmware.............................................45
UpgradetheFirmware...........................................45
Symptoms,PossibleCausesandRemedialActions.....................46
TechnicalSpecications......................................49
Connectors....................................................51
PerformanceConsiderations.......................................52
4
AXISP8524NetworkCamera
T10
HardwareOverview
HardwareOverview
ShortenSensorUnitCable
Thesensorunitisdeliveredwithacable.Toshortenthecablefollowthesesteps:
1.Cutthecabletothedesiredlength.Measurefromthesensorunit.
2.Striptheplasticoutercoatingfromtheendofthecable.
3.Peelbacktheshield.
4.Flattenthecoloredwiresintheorderdescribedbelow.
1
Brown
2
White/brown
5
AXISP8524NetworkCamera
14 mm 14 mm
6
1
HardwareOverview
3
4
5
6
5.Insertthewiresallthewayintoashielded6P6CRJ12connector.
NO
TICE
NO NO
TICE TICE
Makesurethatthewiresstayinthecorrectorderandthatthecableshieldmakesgoodcontactwiththeconnectorshield.
6.Useacrimpingtooltofastentheconnectortothecable.
Notused
Notused
White/blue
Blue
ConnectorsandButtons
Fortechnicalspecications,seepage49.
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
NO
TICE
NO NO
TICE TICE
Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
I/OConnector
Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample: PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes active(shownunderSystemOptions>Ports&Devices).
6
AXISP8524NetworkCamera
HardwareOverview
PowerConnector
2-pinterminalblockforpowerinput.UseaSafetyExtraLowVoltage(SELV)compliantlimitedpowersource(LPS)witheitherarated outputpowerlimitedto≤100Woraratedoutputcurrentlimitedto≤5A.
SDCardSlot
NO
TICE
NO NO
TICE TICE
•RiskofdamagetoSDcard.DonotusesharptoolsorexcessiveforcewheninsertingorremovingtheSDcard.
•Riskofdataloss.Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>
SystemOptions>Storage>SDCardandclickUnmount.
ThisproductsupportsmicroSD/microSDHC/microSDXCcard(notincluded).
ForSDcardrecommendations,seewww.axis.com
ControlButton
Forlocationofthecontrolbutton,seeHardwareOverviewonpage5.
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage44.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage36.Toconnect,pressandholdthebuttonforabout3 secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage36.Toconnect,pressandholdthebuttonforabout3seconds.
LEDIndicators
Note
•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
StatusLED
GreenSteadygreenfornormaloperation.
Amber
RedFlashesredforrmwareupgradefailure.
NetworkLEDIndication
Green
Amber
UnlitNonetworkconnection.
Indication
Steadyduringstartupandwhenrestoringsettings.
Steadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.
Steadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.
PowerLEDIndication
Green
Amber
Normaloperation.
Flashesgreen/amberduringrmwareupgrade.
7
AXISP8524NetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Therecommendedbrowsersare
•InternetExplorer
•Safari
•Chrome
SeeTechnicalSpecicationsonpage49.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC. Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.
Note
•QuickTime
•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet
®
withOSX®and
TM
forviewingMotionJPEG.
®
withWindows
orFirefox
TM
®
withotheroperatingsystems.
isalsosupportedforviewingH.264streams.
®
AccessfromaBrowser
1.Startabrowser(Chrome,InternetExplorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe congured.Forinstructions,seeSettheRootPasswordonpage9.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin yourownLiveViewpage.
AccessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions> Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage38.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
8
AXISP8524NetworkCamera
AccesstheProduct
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot Passworddialog,whichappearswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage37.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage44.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClickCreateself-signedcerticate.
2.ProvidetherequestedinformationandclickOK.Thecerticateiscreatedandthepasswordcannowbesetsecurely .
3.Enterapasswordandthenre-enterittoconrmthespelling.
4.ClickOK.Thepasswordhasnowbeencongured.
SetPowerLineFrequency
PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage44) orbyresettingtheproducttofactorydefault.
Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause imageickeriftheproductisusedinuorescentlightenvironments.
Whenusing50Hz,themaximumframerateislimitedto25fps.
Note
Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.
9
AXISP8524NetworkCamera
AccesstheProduct
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser preferences.Consequently ,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView page.Thefollowingprovidesanoverviewofeachavailablecontrol.
ControlsontheLiveViewPage
ClickViewsizetoscaletheimagedownto800pixelswideortofullscale.OnlyavailableinMJPEG.
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow tocongurestreamproles,seepage17.
ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthowto enableandcongureoutputbuttons,seepage22.
ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.Forinformation abouthowtoenableandcongureoutputbuttons,seepage22.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto congureandenablethebutton,seeManualTriggeronpage10.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhenthe AXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>ActionButtons.
ManualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage28.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
10
AXISP8524NetworkCamera
AccesstheProduct
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage12formore information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied intheAMCControlPanel.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
11
AXISP8524NetworkCamera
MediaStreams
MediaStreams
TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe typeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestream proles.Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof yournetwork.TheavailableoptionsinAXISMediaControlare:
UnicastRTP
RTPoverRTSP
RTPoverRTSPoverHTTP
MulticastRTP
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
Thisunicastmethod(RTPoverUDP)isused forliveunicastvideo,especiallywhenitis importanttoalwayshaveanup-to-datevideo stream,evenifsomeframesaredropped.
Thisunicastmethod(RTPtunneledoverRTSP) isusefulasitisrelativelysimpletocongure rewallstoallowRTSPtrafc.
Thisunicastmethodcanbeusedtotraverse rewalls.Firewallsarecommonlyconguredto allowtheHTTPprotocol,thusallowingRTPto betunneled.
Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways up-to-date,evenifsomeframesaredropped. Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample. Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20 simultaneousconnections.
Unicastingisusedforvideo-on-demand transmissionsothatthereisnovideotrafc onthenetworkuntilaclientconnectsand requeststhestream. Notethatthereareamaximumof20 simultaneousunicastconnections.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS MediaControlinInternetExplorerinWindows.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
12
AXISP8524NetworkCamera
MediaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore information.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
AlternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
MotionJPEGserverpush(ifsupportedbytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
QuickTime
TM
.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
13
AXISP8524NetworkCamera
MediaStreams
Note
<ip>=IPaddess
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
14
AXISP8524NetworkCamera
SetUptheProduct
SetUptheProduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin thetopright-handcorneroftheLiveViewpage.
Administratorshaveunrestrictedaccesstoallsettings.
OperatorshaveaccesstoallsettingsexceptSystemOptions
Seealsotheonlinehelp
.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage33.
2.TCP/IP.Seepage35.
3.Date&Time.Seepage34.
4.VideoStream.Seepage16.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
15
AXISP8524NetworkCamera
Video
Video
ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:
•Videostream.Seepage16.
•Streamproles.Seepage17.
•Camerasettings.Seepage18.
•Overlayimage.Seepage18.
•Privacymask.Seepage20.
SetUpVideoStreams
Tosetuptheproduct’svideostreams,gotoVideo>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage16.
•H.264.Seepage17.
•MJPEG.Seepage17.
PixelCounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa requirementthattheimageisacertainsize,forexampleinfacerecognition.
Thepixelcountercanbeaccessedfrom:
Video>VideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenabletherectangle intheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeight eldsandclickApply.
•TheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickintheimageandselect Pixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
Resolution.Selectthedefaultresolution.
Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
Mirrorimage.Ifrequired,theimagecanbemirrored.
Rotateimage.Ifrequired,theimagecanberotated.
Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest frameratepossibleunderthecurrentconditions.
Overlaysettings.SeeOverlayonpage18.
16
AXISP8524NetworkCamera
Video
ClickSavetoapplythenewsettings.
H.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates. AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas P-framesonlycontainthedifferencesfrompreviousframes.
TheH.264streamsettingscanbeconguredfromtheVideo>VideoStreampage.SelecttheH.264tab.Thesettingsdenedinthis pagewillapplytoallH.264streamsthatdonotuseastreamprole.
TheGOVlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.
TheAxisproductsupportsthefollowingH.264prole(s):
Baseline.TheBaselineproleisrecommendedforclientsthatdon’tsupportCABACentropycoding.
ThebitratecanbesetasVariablebitrate(VBR)orConstantbitrate(CBR).VBRadjuststhebitrateaccordingtotheimage complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidth,thismaynotbeanissueand selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting Constantbitrate(CBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomplexity,usingup morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity .CBRallowsyoutosetatargetbitratethat limitsthebandwidthconsumption.
TheCBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility .Thebitratemaybounce upanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkicksin.However,becauseCBRwillalways prioritizeacontinuousvideostream,itallowstemporaryovershootsfromthetargetbitrate.Becausesettingatargetvalueprevents thebitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensateforthis,selectwhichvariable shallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateandimagequalityareequallyaffected.
Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier #bintheeld.
Toapplythesettings,clickSave.
MJPEG
Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage, themaximumframesizeshouldbesettoanoptimalvalue.
StreamProles
Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeEventsonpage28.
•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage32.
•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.
Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.
Tocreateanewproleormodifyanexistingprole,gotoSetup>Video>StreamProles.
ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.
17
AXISP8524NetworkCamera
Video
CameraSettings
TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
ImageAppearance
IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturation.Thevalue0givesa blackandwhiteimage.
TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.
IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.
TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar.
WhiteBalance
Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight
sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp
.
ExposureSettings
Conguretheexposuresettingstosuittheimagequalityrequirementsinrelationtolighting,framerateandbandwidth considerations.
Exposurevalue-UsetheExposurevalueslidertoadjusttheoverallbrightnessoftheimage.
Exposurecontrol-Thissettingisusedtoadapttotheamountoflightused.Automaticisthedefaultsettingandcanbeusedin
mostsituations.Theshutterspeedisautomaticallysettoproduceoptimumimagequality.Flicker-free50or60Hzisusedtoremove ickerwhichcanbecausedbyuorescentandotherlightsources.TheHoldcurrentoptionlocksthecurrentexposuresettings.
EnableBacklightcompensation-Enablethisoptionifabrightspotoflight,forexamplealightbulb,causesotherareasin theimagetoappeartoodark.
Exposurezones-Thissettingdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto settingcanbeused.Forparticularrequirements,selectapredenedarea.
Exposurepriority-WhenMotionisprioritizedandmaximumShuttertimeissettoasmallvalue,motionblurintheimageis minimized.Thiscanbeusefulforrecognitionofmovingobjectssuchaspeopleandvehicles.However,prioritizingmotionmaycause anincreaseinimagenoise,especiallyinlowlightsituations.WhenLownoiseisprioritizedandGainissettoasmallvalue,image noiseisminimized.Thelesizeisreduced,whichcanbeusefulifstoragespaceorbandwidthislimited.However,prioritizinglow noisemayresultinaverydarkimage,especiallyinlowlightsituations.
Overlay
Overlaysareusedtoprovideextrainformation,forexampleforforensicvideoanalysisorduringproductinstallationand conguration.Overlaysaresuperimposedoverthevideostream.
Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.Whenusingatextstring,modierscanbeusedtodisplay informationsuchasthecurrentbitrateorthecurrentframerate.Forinformationaboutavailablemodiers,seeFileNaming&
Date/TimeFormatsintheonlinehelp
.
Toenableoverlays:
1.GotoVideo>VideoStreamandselecttheImagetab.
2.Toincludeanoverlayimage,selectIncludeoverlayimageatthecoordinates.Theoverlayimagemustrstbeuploadedto theAxisproduct,seeOverlayImage.
18
AXISP8524NetworkCamera
Video
3.Toincludedateandtime,selectIncludedateandIncludetime.
4.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&
Date/TimeFormatsintheonlinehelp
5.Denetextoverlaycharacteristicsintherelevantelds.
6.ClickSave.
Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Timeonpage34.
OverlayImage
Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isusedtoprovide extrainformationortomaskapartoftheimage.
Formoreinformationaboutprivacymasks,seePrivacyMaskonpage20.
Touseanoverlayimage,theimagemustrstbeuploadedtotheAxisproduct.TheuploadedimageshouldbeaWindows24-bitBMP imagewithmaximum250colors.Theimagewidthandheight,inpixels,mustbeexactlydivisibleby4andcannotbelargerthanthe maximumimageresolution.Ifcombiningtextandimageoverlays,takeintoconsiderationthatthetextoverlayoccupies16or32 pixelsinheight(dependingontheresolution)andhasthesamewidthasthevideoimage.
.
ToautomaticallyscaletheimagetotheresolutionusedbytheAxisproduct,selecttheoptionScalewithresolutionfromthe TransparencySettingspagewhichisdisplayedwhenuploadingintheimage.
Touploadanoverlayimage:
1.GotoVideo>OverlayImage.
2.ClickBrowseandbrowsetothele.
3.ClickUpload.
4.TheTransparencySettingspageisnowdisplayed:
-Tomakeacolorintheoverlayimagetransparent,selectUsetransparencyandentertheRGBhexadecimalvalue forthecolor.Example:Tomakewhitetransparent,enter#FFFFFF.
Formoreexamplesofhexadecimalvalues,seetheonlinehelp
-Toscaletheimageautomatically,selectScalewithresolution.Theimagewillbescaleddowntotthe resolutionusedbytheAxisproduct.
5.ClickSave.
Toselecttheimagetouseasoverlay:
1.GotoVideo>OverlayImage.
2.SelecttheimagetousefromtheUseoverlayimagelistandclickSave.
Todisplaytheoverlayimage:
.
1.GotoVideo>VideoStreamandselecttheImagetab.
2.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinates.
3.Tocontroltheimage’sposition,entertheXandYcoordinates.TheX=0andY=0positionisthetopleftcorner.Ifapartof theimageispositionedoutsidethevideoimage,theoverlayimagewillbemovedsothatthewholeimageisvisible.
4.ClickSave.
19
AXISP8524NetworkCamera
Video
PrivacyMask
Aprivacymaskisauser-denedareathatpreventusersfromviewingpartsofthemonitoredarea.Privacymasksappearasblocks ofsolidcolorandareappliedonthevideostream.PrivacymaskscannotbebypassedusingtheVAPIX®applicationprogramming interface(API).
ThePrivacyMaskList(Video>PrivacyMask)showsallthemasksthatarecurrentlyconguredintheAxisproductandindicates iftheyareenabled.
Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.
Formoreinformation,seetheonlinehelp
Important
Addingmanyprivacymasksmayaffecttheproduct’sperformance.
20
AXISP8524NetworkCamera
ConfiguretheLiveViewPage
ConfiguretheLiveViewPage
YoucancustomizetheLiveViewpageandalterittosuityourrequirements.Itispossibletodenethefollowingfeaturesof theLiveViewpage.
•StreamProle.Seepage17.
•DefaultViewerforBrowser.Seepage21.
•ViewerSettings.Seepage21.
•ActionButtons.ThesearethebuttonsdescribedinControlsontheLiveViewPageonpage10.
•UserDenedLinks.Seepage22.
•OutputButtons.Seepage22.
DefaultViewerforBrowsers
FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand selectsthebestavailablecombination.
BrowserViewerDescription
WindowsInternetExplorer
Otherbrowsers
Formoreinformation,pleaseseetheonlinehelp.
AMC
QuickTime
Javaapplet
StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa
ServerPush
QuickTime
Javaapplet
StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa
RecommendedviewerinInternetExplorer(H.264/MotionJPEG).
H.264.
AslowerimagingalternativetoAMC(MotionJPEG).Requiresoneofthe followinginstalledontheclient:
•JVM(J2SE)1.4.2orhigher.
•JRE(J2SE)5.0orhigher.
newimage.
Recommendedviewerforotherbrowsers(MotionJPEG).
H.264.
AslowerimagingalternativetoServerPush(MotionJPEGonly).
newimage.
ViewerSettings
Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.
•SelectShowviewertoolbartodisplaytheAXISMediaControl(AMC)ortheQuickTimeviewertoolbarunderthevideo imageinyourbrowser.
H.264decoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour Axisreseller.
•SelectEnablerecordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe AMCviewer.TherecordingsaresavedtothelocationspeciedintheAMCControlPanel.SeeAXISMediaControl (AMC)onpage12.
21
AXISP8524NetworkCamera
ConfiguretheLiveViewPage
UserDenedLinks
Todisplayuser-denedlinksintheLiveViewpage,selecttheShowcustomlinkoption,givethelinkanameandthenentertheURL tolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.Customlinkscanbeusedtorunscriptsor activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdenedascgilinkswillrunthe scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.
OutputButtons
ExternalI/OdevicesconnectedtotheAxisproduct’soutputportscanbecontrolleddirectlyfromtheLiveViewpage.
TodisplayoutputbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderOutputButtons,selectthetypeofcontroltouse:
-Pulseactivatestheoutputforadenedperiodoftime.Thepulsetimecanbesetfrom1/100secondto60 seconds.
-Active/Inactivedisplaystwobuttons,oneoreachaction.
Toconguretheactiveandinactivestates,gotoSystemOptions>Ports&Devices>I/OPortsandsettheport’sNormalstate.
FormoreinformationaboutI/Oports,seeI/OPortsonpage42.
22
AXISP8524NetworkCamera
Detectors
Detectors
CameraTampering
CameraTamperingcangenerateanalarmwheneverthecameraisrepositioned,orwhenthelensiscovered,sprayedorseverely defocused.Tosendanalarm,forexampleanemail,anactionrulemustbesetup.
Toconguretampering:
1.GotoDetectors>CameraTampering.
2.SettheMinimumduration,thatis,thetimethatmustelapsebeforeanalarmisgenerated.Increasetimetoprevent falsealarmsforknownconditionsthataffecttheimage.
3.SelectAlarmfordarkimagesifanalarmshouldbegeneratediflightsaredimmedorturnedoff,orifthelensissprayed, covered,orrenderedseverelyoutoffocus.
4.ClickSave.
Toconguretheproducttosendanalarmwhentamperingoccurs:
1.GotoEvents>ActionRules.
2.ClickAddtosetupanewactionrule.
3.EnteraNamefortheactionrule.
4.UnderCondition,selectDetectorsfromtheTriggerlist.
5.SelectTamperingfromthelistofdetectors.
6.Optionally,selectascheduleandsetadditionalconditions.
7.Selecttheaction.Tosendanemail,selectSendNoticationandselectaRecipientfromthelistofdenedrecipients.
Note
TheWhiletheruleisactiveoptionunderDurationcannotbeusedwithcameratampering,sincecameratamperingdoesnot haveadurationandonceithasbeentriggereditwillnotautomaticallyreturntoitsuntriggeredstate.
Formoreinformationonactionsrules,seeEventsonpage28.
MotionDetection
Motiondetectionisusedtogenerateanalarmwhenevermovementstartsorstopsinthecameraview.
Motiondetectionisconguredbydeningupto10IncludeandExcludewindows:
Includewindows—deneareaswheremotionshouldbedetected
Excludewindows—deneareaswithinanIncludewindowthatshouldbeignored(areasoutsideIncludewindows areautomaticallyignored).
Forinstructions,seeSetUpMotionDetectionWindowsonpage24.
Tocontrolthenumberofmotiondetectionalarms,theparametersObjectSize,HistoryandSensitivitycanbeadjusted.See MotionDetectionParametersonpage24.
Oncemotiondetectionwindowsarecongured,theAxisproductcanbeconguredtoperformactionswhenmotionisdetected. Possibleactionsincludeuploadingimagesandstartrecording.Formoreinformation,seeSetUpActionRulesonpage28.
23
AXISP8524NetworkCamera
Detectors
Note
•Usingthemotiondetectionfeaturemaydecreasetheproduct’soverallperformance.
•ThepositionoftheMotionDetectionWindowisrelativetotheorientationoftheCamera.Changingtheorientationofthe
camerawillalsochangethepositionoftheMotionDetectionWindow.
SetUpMotionDetectionWindows
TosetupamotiondetectionIncludeWindow,followtheseinstructions:
1.GotoDetectors>MotionDetection.
2.SelecttheCongureIncludedWindowsoptionandclickNew.Selectthenewwindowinthelistofwindowsand enteradescriptivename.
3.Adjustthesize(dragthebottomright-handcorner)andtheposition(clickonthetextatthetopanddragtothedesired position)ofthewindow.
4.AdjusttheObjectSize,HistoryandSensitivityprolesliders(seeMotionDetectionParametersfordetails).Anydetected motionwithinanactivewindowisindicatedbyredpeaksintheActivitywindow.
5.ClickSave.
Toexcludepartsoftheincludewindow,selecttheCongureExcludedWindowsandpositiontheexcludewindowwithinthe includewindow.
Todeleteanincludeorexcludewindow,selectthewindowinthelistofwindowsandclickDel.
MotionDetectionParameters
Theparameterscontrollingmotiondetectionaredescribedinthetablebelow:
Parameter
Description
Highlevel(100%)
Mediumlevel(50%)
Lowlevel(0%)
Recommendedvalues
Defaultvalues
ObjectSize
Objectsizerelativetowindow size.
Onlyverylargeobjectstrigger motiondetection.
Evenverysmallobjectstrigger motiondetection.
5–15%60–90%75–95%
15%90%90%
History
Objectmemorylength.
Anobjectthatappearsin thewindowtriggersmotion detectionforalongtime beforeitisconsideredas non-moving.
Anobjectthatappearsin thewindowtriggersmotion detectiononlyforaveryshort timebeforeitisconsideredas non-moving.
Sensitivity
Differenceinluminance betweenbackgroundand object.
Ordinarycoloredobjectson ordinarybackgroundstrigger motiondetection.
Alargedifferenceinluminance isrequiredtotriggermotion detection.
Onlyverybrightobjectson adarkbackgroundtrigger motiondetection.
24
AXISP8524NetworkCamera
Detectors
Note
•Totriggeronsmallobjectsormovements,useseveralsmallmotiondetectionwindowsratherthanonelargewindow
andselectalowobjectsize.
•Toavoidtriggeringonsmallobjects,selectahighobjectsize.
•Whilemonitoringanareawheremovingobjectsarenotexpected,selectahighhistorylevel.Thiswillcausemotion
detectiontotriggeraslongastheobjectispresentinthewindow.
•Toonlydetectashinglight,selectalowsensitivity.Inothercaseshighsensitivityisrecommended.
25
AXISP8524NetworkCamera
Applications
Applications
ThirdpartyapplicationscanbeuploadedtoandinstalledontheAxisproduct.Applicationsaddfunctionalitytotheproduct,for examplevideoanalyticsandintelligentvideocapabilitiessuchasrecognition,tracking,detectionandcounting.Forinformation aboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications
Note
•Itisrecommendedtorunoneapplicationatatime.
•Avoidrunningapplicationswhenthebuilt-inmotiondetectionisactive.
ApplicationLicenses
Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:
•Automaticinstallation—requiresaccesstotheInternet
•Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct
Torequestalicense,theAxisproductserialnumber(S/N)isrequired.Theserialnumbercanbefoundontheproductlabelandunder SystemOptions>Support>SystemOverview.
InstallApplication
Toinstallandstartanapplication:
1.GotoSetup>Applications.
2.UnderUploadApplication,clickBrowse.LocatetheapplicationleandclickUploadPackage.
3.Installthelicense(ifapplicable).Forinstructions,seethedocumentationprovidedbytheapplicationvendor.
4.Starttheapplication.GotopageApplications,selecttheapplicationinthelistofinstalledapplicationsandclickStart.
5.Conguretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.
Note
•Applicationscanbeuploadedbyproductadministrators.
•ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version
3.10andlater.
Togeneratealoglefortheapplication,gotoApplications.SelecttheapplicationandclickLog.
ApplicationConsiderations
Ifanapplicationisupgraded,applicationsettings,includingthelicense,willberemoved.Thelicensemustbereinstalledand theapplicationrecongured.
IftheAxisproduct’srmwareisupgraded,installedapplicationsandtheirsettingswillremainunchanged,althoughthisisnot guaranteedbyAxisCommunicationsAB.Notethattheapplicationmustbesupportedbythenewrmware.Forinformationabout rmwareupgrades,seeUpgradetheFirmware.
IftheAxisproductisrestarted,runningapplicationswillrestartautomatically.
IftheAxisproductisrestored,installedapplicationsremainunchangedbutmustberestarted.Tostarttheapplication,goto Setup>Applications.SelecttheapplicationinthelistofinstalledapplicationsandclickStart.Forinformationaboutrestoring theAxisproduct,seeMaintenance.
26
AXISP8524NetworkCamera
Applications
IftheAxisproductisresettofactorydefault,installedapplicationsandtheirsettingsareremoved.Forinformationaboutfactory default,seeResettoFactoryDefaultSettings.
27
AXISP8524NetworkCamera
Events
Events
TheEventpagesallowyoutoconguretheAxisproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen theactionistriggerediscalledanactionrule.
ConvertEventTypestoActionRules
IftheAxisproductisupgradedtormwareversion5.40orlater,itisrecommendedtoconvertEventTypestoActionRules.The legacyuserEventTypesinthecamerawillcontinuetoworkbutwillnotbevisibleintheuserinterfaceofthecamera.TheEvent TypesneedtobeconvertedtoActionrulestobecomevisibleintheuserinterface.
ToconvertEventTypestoActionRulesgotoEvents>ActionRulesandclickConvert.
NO
TICE
NO NO
TICE TICE
ThisisnotrecommendedwhenusingaVMSbasedontheoldEventManagementSystem.
SetUpActionRules
Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendan emailnotication.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.
Formoreinformationaboutavailabletriggersandactions,seeTriggersonpage29andActionsonpage29.
Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe camera’seldofview.
Setupmotiondetectionandaddanetworkshare:
1.GotoDetectors>MotionDetectionandcongureamotiondetectionwindow.Seepage24
2.GotoSystemOptions>Storageandsetupthenetworkshare.Seepage41.
Setuptheactionrule:
1.GotoEvents>ActionRulesandclickAdd.
2.SelectEnableruleandenteradescriptivenamefortherule.
3.SelectDetectorsfromtheTriggerdrop-downlist.
4.SelectMotionDetectionfromthedrop-downlist.Selectthemotiondetectionwindowtouse.
5.Optionally,selectaScheduleandAdditionalconditions.Seebelow.
6.UnderActions,selectRecordVideofromtheTypedrop-downlist.
7.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.
8.SelectNetworkSharefromtheStoragedrop-downlist.
Tousemorethanonetriggerfortheactionrule,selectAdditionalconditionsandclickAddtoaddadditionaltriggers.Whenusing additionalconditions,allconditionsmustbemettotriggertheaction.
Topreventanactionfrombeingtriggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds, duringwhichthetriggershouldbeignoredbeforetheactionrulecanbeactivatedagain.
TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.
28
AXISP8524NetworkCamera
Events
Formoreinformation,seetheonlinehelp.
Triggers
Availableactionruletriggersandconditionsinclude:
Applications–Useinstalledapplicationstotriggertherule.SeeApplicationsonpage26.
Detectors
-MotionDetection–Triggertherulewhenmotionisdetected.SeeMotionDetectiononpage23.
-Tampering–Triggertherulewhentamperingisdetected.SeeCameraTamperingonpage23.
Hardware
-Network–Triggertheruleifnetworkconnectionislostorrestored.Thiscanforexamplebeusedtostart recordingtotheSDcard.
InputSignal
-DigitalInputPort–TriggertherulewhenanI/Oportreceivesasignalfromaconnecteddevice.SeeI/O Portsonpage42.
-ManualTrigger–TriggertheruleusingtheManualTriggerbuttonintheLiveViewpage.SeeControlson theLiveViewPageonpage10.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation andconguration.
Storage
-Available–Triggertherulewhenthestoragedeviceisunmountedorremoved.Thiscanforexamplebeusedto sendmaintenancenotications.
-Full–Triggertherulewhenthestoragedeviceisfull.Undernormaloperation,theoldestrecordingswillbe overwrittentopreventthestoragedevicefrombecomingfull.
-Locked–Triggertheruleifthestoragedeviceislocked(writeprotected).
System
-SystemInitializing–Triggertherulewhentheproductisbeingstarted.Thiscanforexamplebeusedtosenda noticationwhentheproductrestarts.
Time
-Recurrence–Triggertheruleperiodically.SeeSetUpRecurrencesonpage30.Thiscanforexamplebeusedto uploadanimageevery5minutes.
-UseSchedule–Triggertheruleaccordingtotheselectedschedule.SeeCreateSchedulesonpage30.
Actions
Availableactionsinclude:
OutputPort–ActivateanI/Oporttocontrolanexternaldevice.
RecordVideo–Recordvideotoaselectedstorage.
SendImages–Sendimagestoarecipient.
SendNotications–Sendanoticationmessagetoarecipient.
29
AXISP8524NetworkCamera
Events
AddRecipients
Theproductcansendmedialesandmessagestonotifyusersaboutevents.Beforetheproductcansendmedialesornotication messages,youmustdeneoneoremorerecipients.Forinformationaboutavailableoptions,seeRecipientTypesonpage30.
Toaddarecipient:
1.GotoEvents>RecipientsandclickAdd.
2.Enteradescriptivename.
3.SelectarecipientType.
4.Entertheinformationneededfortherecipienttype.
5.ClickTesttotesttheconnectiontotherecipient.
6.ClickOK.
RecipientTypes
Thefollowingrecipientsareavailable:
RecipientUsewithactionNotes
Email
FTP
HTTP
NetworkShareSendImages
TCPSendNotication
SendImages
SendNotication
SendImages
SendImages
SendNotication
Anemailrecipientcancontainmultipleemailaddresses.
Anetworksharecanalsobeusedasastoragedevicefor recordedvideo.GoSystemOptions>Storagetocongure anetworksharebeforesettingupacontinuousrecordingor anactionruletorecordvideo.Formoreinformationabout storagedevices,seeStorageonpage40.
CreateSchedules
Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside ofcehours.Useoneofthepredenedschedulesorcreateanewscheduleasdescribedbelow .
Tocreateanewschedule:
1.GotoEvents>SchedulesandclickAdd.
2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.
3.ClickOK.
Tousethescheduleinanactionrule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.
SetUpRecurrences
Recurrencesareusedtotriggeractionrulesrepeatedly,forexampleevery5minutesoreveryhour.
Tosetuparecurrence:
30
AXISP8524NetworkCamera
Events
1.GotoEvents>RecurrencesandclickAdd.
2.Enteradescriptivenameandrecurrencepattern.
3.ClickOK.
Tousetherecurrenceinanactionrule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageandthen selecttherecurrencefromtheseconddrop-downlist.
Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.
31
AXISP8524NetworkCamera
Recordings
Recordings
TheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:
•Tostartacontinuousrecording,seepage32.
•Tosetupactionrules,seepage28.
•Toaccessrecordings,seeRecordingListonpage32.
•Tocongurecameracontrolledstorage,seeStorageonpage40.
RecordingList
RecordedvideosarelistedontheRecordings>Listpage.Thelistshowseachrecording’sstartdateandtime,durationandthe eventthattriggeredtherecording.
Toplayordownloadarecording,followthesesteps:
1.GotoRecordings>List.
2.Usetheltertonarrowthelistofrecordings.EnterthedesiredltercriteriaandclickFilter.Someltersmaytake alongtimetocomplete.
3.Selecttherecording.
4.ClickPlaytoplaytherecording,orclickDownloadtodownloadtherecording.
Multiplerecordingscanbedownloadedatthesametime.SelecttherecordingsandclickDownload.Thedownloadedleisaziple containingaminimumofthreeles,ofwhichtheMatroska(mkv)lesaretheactualrecordings.Therecordingsaretime-stamped withthedateandtimetheyweredownloaded(thatis,notthedatetherecordingsweremade).
Note
ToplayrecordingsinWindowsMediaPlayer,AXISMatroskaFileSplittermustbeinstalled.AXISMatroskaFileSplitter canbedownloadedfromwww.axis.com/techsup/software
Fordetailedrecordingandvideoinformation,selectarecordingandclickProperties.
Toremovearecording,selecttherecordingandclickRemove.
ContinuousRecording
TheAxisproductcanbeconguredtocontinuouslysavevideotoastoragedevice.Forinformationaboutstoragedevices,seeStorage onpage40.Topreventthediskfrombecomingfull,itisrecommendedtocongurethedisktoautomaticallyremoveoldrecordings.
Ifanewstreamproleisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecordinglistanda newrecordingwiththenewstreamprolewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglistuntilthey areremovedmanuallyorthroughautomaticremovalofoldrecordings.
Tostartacontinuousrecording,followthesesteps:
1.GotoRecordings>Continuous.
2.SelectEnabled.
3.SelectthetypeofstoragedevicefromtheStoragelist.
4.SelectaStreamproletouseforcontinuousrecordings.
5.ClickSavetosaveandstarttherecording.
32
AXISP8524NetworkCamera
SystemOptions
SystemOptions
Security
Users
UseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Security>Users.Anadministratorcan setupotherusersbygivingthemusernamesandpasswords.Itisalsopossibletoallowanonymousviewerlogin,whichmeans thatanybodymayaccesstheLiveViewpage.
Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):
Viewer-AccesstotheLiveViewpage
Operator-AccesstotheLiveViewpageandtoallsettingsexceptSystemOptions
Administrator-Unrestrictedaccesstoallsettings;canadd,modifyandremoveotherusers.
UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthereare viewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed tologinagainandbeconguredtousethisfunctionality.
UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.
DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe madebeforeusingtheAxisproduct.
ONVIF
ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants, andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperablitybetween differentvendorproducts,increasedexibility,reducedcostandfuture-proofsystems.
BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication withtheproduct.Formoreinformationseewww.onvif.org
IPAddressFilter
IPaddresslteringisenabledontheSystemOptions>Security>IPAddressFilterpage.Onceenabled,thelistedIPaddressare allowedordeniedaccesstotheAxisproduct.SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.
Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).
HTTPS
TheAxisproductsupportsencryptedbrowsingusingHTTPS.ThisisconguredontheSystemOptions>Security>HTTPSpage.
Aself-signedcerticatecanbeuseduntilaCerticateAuthority-issuedcerticatehasbeenobtained.ClickCreateself-signed certicatetoinstallaself-signedcerticate.Althoughself-signedcerticatesarefreeandoffersomeprotection,installingasigned certicateissuedbyaCerticateAuthorityprovidesamuchhigherlevelofprotection.
ToobtainasignedcerticatefromanissuingCerticateAuthority,clickCreateCerticateRequest.Whenthesignedcerticateis returned,clickInstallsignedcerticatetoimportthecerticate.Thepropertiesofanycerticaterequestcurrentlyresidentin theproductorinstalledcanbeviewedbyclickingProperties.
ToenableHTTPSintheAxisproduct,theHTTPSConnectionPolicymustbesetforeachusergroup.
Formoreinformation,seetheonlinehelp
.
33
AXISP8524NetworkCamera
SystemOptions
IEEE802.1X
IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).
ToaccessanetworkprotectedbyIEEE802.1X,devicesmustauthenticatethemselves.Theauthenticationisperformedbya third-partyentitycalledanauthenticationserver,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoft InternetAuthenticationService.
InAxis'implementation,thenetworkdeviceandtheauthenticationserverauthenticatethemselveswiththehelpofdigital certicatesusingEAP-TLS(ExtensibleAuthenticationProtocol-TransportLayerSecurity).Thecerticatesareprovidedbyan CerticationAuthority(CA).Youneed:
•aCAcerticatetovalidatetheidentityoftheauthenticationserver
•aCA-signedclientcerticateandaprivatekeytoauthenticatethenetworkdevice.
ToallowthenetworkdevicetoaccessanetworkprotectedbyIEEE802.1X:
1.ObtainaCAcerticate,aclientcerticateandaclientprivatekey(contactyournetworkadministrator).
2.GotoSetup>SystemOptions>Security>IEEE802.1XanduploadtheCAcerticate,theclientcerticateandthe clientprivatekey.
3.UnderSettings,selecttheEAPOLversion,provideyourEAPidentityandprivatekeypassword.
4.ChecktheboxtoenableIEEE802.1XandclickSave.
Certicates
CACerticateTheCAcerticateisusedtovalidatetheidentityoftheauthenticationserver.Enterthepathto
Clientcerticate Clientprivatekey
Settings
EAPOLversion
EAPidentity
Privatekeypassword
EnableIEEE802.1X
thecerticatedirectly,orlocatetheleusingtheBrowsebutton.ThenclickUpload.Toremove acerticate,clickRemove.
Theclientcerticateandprivatekeyareusedtoauthenticatethenetworkdevice.Theycanbe uploadedasseparatelesorinonecombinedle(e.g.aPFXleoraPEMle).UsetheClient privatekeyeldifuploadingonecombinedle.Foreachle,enterthepathtothele,orlocatethe leusingtheBrowsebutton.ThenclickUpload.Toremoveale,clickRemove.
SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.
Entertheuseridentity(maximum16characters)associatedwithyourcerticate.
Enterthepassword(maximum16characters)fortheprivatekey.
ChecktheboxtoenabletheIEEE802.1Xprotocol.
Date&Time
TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.
CurrentServerTimedisplaysthecurrentdateandtime(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see
below).
Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:
Synchronizewithcomputertime–Setsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand timearesetonceandwillnotbeupdatedautomatically.
SynchronizewithNTPServer–ObtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare updatedcontinuously.ForinformationonNTPsettings,seeNTPCongurationonpage37.
34
AXISP8524NetworkCamera
SystemOptions
IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSCongurationonpage37.
Setmanually–Allowsyoutomanuallysetdateandtime.
IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving timechanges.
TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream.Usethe
predenedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelp timeformats.Toincludedateandtimeintheoverlaytext,gotoVideoandselectIncludedateandIncludetime.
Network
BasicTCP/IPSettings
TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously,andatleastoneversion mustalwaysbeenabled.
IPv4AddressConguration
Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare conguredunderSystemOptions>Network>TCP/IP>Basic.
forinformationonhowtocreatecustomdateand
DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis thenpossibletoaccesstheAxisproductbyname(hostname).
IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset theproducttothefactorydefaultsettings(seepage44)andthenperformtheinstallationagain.
TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.
IPv6AddressConguration
IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter.
ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.
ARP/Ping
Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressUsingARP/Pingonpage35.
TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional twominutes.
Todisabletheservice,gotoSystemOptions>Network>TCP/IP>BasicandcleartheoptionEnableARP/PingsettingofIPaddress.
Pingingtheproductisstillpossiblewhentheserviceisdisabled.
AssignIPAddressUsingARP/Ping
Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower .
1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.
2.Locatetheserialnumber(S/N)ontheproductlabel.
3.Openacommandpromptandenterthefollowingcommands:
35
AXISP8524NetworkCamera
SystemOptions
Linux/Unixsyntax
arp-s<IPaddress><serialnumber>temp ping-s408<IPaddress>
Linux/Unixexample
arp-s192.168.0.12500:40:8c:18:10:00temp ping-s408192.168.0.125
Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)
arp-s<IPaddress><serialnumber> ping-l408-t<IPaddress>
Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)
arp-s192.168.0.12500-40-8c-18-10-00 ping-l408-t192.168.0.125
4.Checkthatthenetworkcableisconnectedandthenrestarttheproductbydisconnectingandreconnectingpower.
5.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar .
6.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.
ForothermethodsofassigningtheIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIP AddressandAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup
Note
•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.
•TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselect
Runasadministrator.
•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.
AXISVideoHostingSystem(AVHS)
AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom anylocation.FormoreinformationandhelptondalocalAVHSServiceProvidergotowww.axis.com/hosting
TheAVHSsettingsareconguredunderSystemOptions>Network>TCPIP>Basic.ThepossibilitytoconnecttoanAVHSservice isenabledbydefault.Todisable,cleartheEnableAVHSbox.
One-clickenabled-Pressandholdtheproduct’scontrolbutton(seeHardwareOverviewonpage5)forabout3secondsto connecttoanAVHSserviceovertheInternet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedto theAVHSservice.Iftheproductisnotregisteredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnect fromtheAVHSservice.
Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenienttousethe one-clickinstallation.
AXISInternetDynamicDNSService
AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net
ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.
Note
AXISInternetDynamicDNSServicerequiresIPv4.
36
AXISP8524NetworkCamera
SystemOptions
AdvancedTCP/IPSettings
DNSConguration
DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem Options>Network>TCP/IP>Advanced.
SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.
Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:
Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.
Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris optionalandwillbeusediftheprimaryisunavailable.
NTPConguration
NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder SystemOptions>Network>TCP/IP>Advanced.
SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.
Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.
HostNameConguration
TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.
SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.
SelectUsethehostnametosetthehostnamemanually.
SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.
Formoreinformation,seetheonlinehelp
Link-LocalIPv4Address
Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic orDHCP-suppliedIPaddressatthesametime.
ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.
HTTP
TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe defaultsetting,whichis80,anyportintherange1024–65535canbeused.
.
HTTPS
TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditionto thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.
ToenableHTTPS,gotoSystemOptions>Security>HTTPS.Formoreinformation,seeHTTPSonpage33
37
AXISP8524NetworkCamera
SystemOptions
NATtraversal(portmapping)forIPv4
Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).
UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother(WAN)side ofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouterisforwardedto theproduct.
NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.
Note
•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP
•Inthiscontext,routerreferstoanynetworkroutingdevicesuchasaNATrouter,Networkrouter,InternetGateway,
Broadbandrouter,Broadbandsharingdevice,orasoftwaresuchasarewall.
TM
.
Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnP NotethatUPnP
UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris found,thedefaultrouterisselected.
AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Enteraportintherange1024–65535.Ifthe porteldisemptyorcontainsthedefaultsetting,whichis0,aportnumberisautomaticallyselectedwhenenablingNATtraversal.
Note
•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot
•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.
•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.
FTP
TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled underSystemOptions>Network>TCP/IP>Advanced.
Note
RTSP
TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe changedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.
TM
mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).
supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.
ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.
TM
.
Note
H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.
SOCKS
SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).
SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp
.
38
AXISP8524NetworkCamera
SystemOptions
QoS(QualityofService)
QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.
TheQoSsettingsareconguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the Axisproductcanmarkdifferenttypesoftrafc.
SMTP(email)
TosendemailmessagesfromtheAxisproductviaSMTP(SimpleMailTransferProtocol),anSMTPmailservermustbesetup.This isdoneunderSystemOptions>Network>SMTP(email).
EnterthehostnamesorIPaddressesandportnumbersfortheprimaryandsecondarymailserversintheeldsprovided.AFrom emailaddressisalsorequired.Ifthemailserverrequiresauthentication,checkUseauthenticationtologintothisserverandenter thenecessaryinformation.
SNMP
TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.
ToenableandcongureSNMPintheAxisproduct,gototheSystemOptions>Network>SNMPpage.
Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.
TrapsareusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatuschanges.CheckEnable trapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythatshouldreceivethemessage.
Note
IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.
TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat shouldreceivethemessage.
Thefollowingtrapsareavailable:
•Coldstart
•Warmstart
•Linkup
•Authenticationfailed
SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.
TouseSNMPv3,HTTPSmustbeenabled,seeHTTPSonpage33.ToenableSNMPv3,checktheboxandprovidetheinitialuser password.
Note
Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see ResettoFactoryDefaultSettingsonpage44.
TM
UPnP
TheAxisproductincludessupportforUPnP systemsandclientsthatsupportthisprotocol.
TM
UPnP
canbedisabledunderSystemOptions>Network>UPnP
TM
TM
.UPnP
isenabledbydefaultandtheproductisautomaticallydetectedbyoperating
TM
.
39
AXISP8524NetworkCamera
SystemOptions
RTP/H.264
TheRTPportrangeandmulticastsettingsareconguredunderSystemOptions>Network>RTP.
TheRTPportrangedenestherangeofportsfromwhichthevideoportsareautomaticallyselected.Formulticaststreams,only certainIPaddressesandportnumbersshouldbeused.
SelectAlwaysMulticastVideotostartmulticaststreamingwithoutopeninganRTSPsession.
Bonjour
TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating systemsandclientsthatsupportthisprotocol.
BonjourcanbedisabledunderSystemOptions>Network>Bonjour.
Storage
SDCard
NO
TICE
NO NO
TICE TICE
Topreventdatacorruption,theSDcardshouldalwaysbeunmountedbeforeitisejected.
Note
ForSDcardrecommendationsseewww.axis.com
SupportsmicroSDcardswithupto64GBofstorage.Forbestrecordingperformance,useamicroSDHCormicroSDXCcardwith speedclass10.
ThefollowingSDcardlesystemsaresupported:
ext4—recommendedduetoitsresilienceagainstdatalossifthecardisejectedorifthereisabruptpowerloss.Toaccess datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.
vFAT—supportedbymostoperatingsystemsforpersonalcomputers.
TheSDcardismanagedontheSystemOptions>Storagepage.ClickSDCardtoopenStorageManagement.
Ifthecard’sstatusshowsasfailed,clickCheckdisktoseeiftheproblemcanbefoundandthentryRepair.Thisoptionisonly availableforSDcardswithext4.ForSDcardswithvFAT,useacardreaderorcomputertotroubleshootthecard.
Toavoidllingthecard,itisrecommendedtoremoverecordingscontinuously.UnderGeneralSettings,selectRemoverecordings olderthanandselectthenumberofdaysorweeks.
Tostopwritingtothecardandprotectrecordingsfrombeingremoved,selectLockunderGeneralSettings.
MountandUnmountSDCard
NO
TICE
NO NO
TICE TICE
Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.
TheSDcardisautomaticallymountedwhenthecardisinsertedintotheAxisproductorwhentheproductisstarted.Amanual mountisonlyrequiredifthecardhasbeenunmountedandnotejectedandre-inserted.
TounmounttheSDcard:
1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
2.ClickSDCard.
40
AXISP8524NetworkCamera
SystemOptions
3.ClickUnmount.
4.Thecardcannowberemoved.
FormatSDCard
NO
TICE
NO NO
TICE TICE
FormattingtheSDcardwillremovealldataandrecordingsstoredonthecard.
Important
Ifautoformatisenabled,onlyuseneworemptySDcards.Anydatastoredonthecardwillbelostwhenthecardisinserted intotheAxisproduct.
AnSDcardinsertedintotheproductcanbemanuallyformattedtooneofthesupportedlesystems.Tomanuallyformatthe SDcard,followthesesteps:
1.InserttheSDcardintheSDcardslot.
2.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
3.ClickSDCard.
4.ClickFormatandselectthedesiredlesystem.
5.ClickOKtostartformattingthecard.
NetworkShare
NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(network-attachedstorage).TheNASshallbededicatedfor recordingsanddatafromtheAxisproductsconnectedtothenetwork.ForinformationaboutreferenceNASdevices,goto
www.axis.com/products/cam_companion_software/supported.htm
Note
ForNASrecommendationsseewww.axis.com
Toaddanetworkshare:
1.GotoSystemOptions>Storage.
2.ClickNetworkShare.
3.EntertheIPaddress,DNSorBonjournametothehostserverintheHosteld.
4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.
5.Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.
6.ClickConnect.
ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.
Toavoidllingtheshare,itisrecommendedtoremoverecordingscontinuously.UnderRecordingSettings,selectRemoverecordings olderthanandselectthenumberofdaysorweeks.
Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.
41
AXISP8524NetworkCamera
SystemOptions
Ports&Devices
I/OPorts
TheAxisproductprovidesoneinputportandoneoutputportforconnectionofexternaldevices.Forinformationabouthowto connectexternaldevices,seeConnectorsonpage51.
TheI/OportsareconguredunderSystemOptions>Ports&Devices>I/OPorts.Theportscanbegivendescriptivenamesandtheir NormalstatescanbeconguredasOpencircuitorGroundedcircuit.
PortStatus
ThelistontheSystemOptions>Ports&Devices>PortStatuspageshowsthestatusoftheproduct’sinputandoutputports.
Maintenance
TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.
ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent settings.
Note
ArestartclearsallentriesintheServerReport.
ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:
•thebootprotocol(DHCPorstatic)
•thestaticIPaddress
•thedefaultrouter
•thesubnetmask
•thesystemtime
•theIEEE802.1Xsettings
•uploadedapplicationsarekeptbutmustberestarted
ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettingsonpage44.
ToidentifytheproductortesttheStatusLED,clickFlashLEDunderIdentifyandspecifythedurationinseconds,minutesorhours. Thiscanbeusefulforidentifyingtheproductamongotherproductsinstalledinthesamelocation.
Forinformationaboutrmwareupgrade,seeUpgradetheFirmwareonpage45.
Support
SupportOverview
TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation, shouldyourequiretechnicalassistance.
SeealsoTroubleshootingonpage45.
42
AXISP8524NetworkCamera
SystemOptions
SystemOverview
TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog items.ManyofthecaptionsarelinkstotheproperSetuppage.
Logs&Reports
TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery .
SystemLog-Providesinformationaboutsystemevents.
AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe
product(seebelow).
ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded intheServerReport.
Youcanviewordownloadtheserverreport.Downloadingtheserverreportcreatesa.ziplethatcontainsacompleteserverreport textleinUTF–8format.SelecttheIncludesnapshotwithdefaultimagesettingsoptiontoincludeasnapshotoftheproduct’sLive View.Theserverreport.zipleshouldalwaysbeincludedwhencontactingsupport.
ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor whencontactingAxisSupport.
ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.
CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.
TheloglevelsfortheSystemLogandtheAccessLogaresetunderSystemOptions>Support>Logs&Reports>Conguration. TheAccessLogcanbeconguredtolistallconnectionstotheproduct(selectCritical,Warnings&Info).
Advanced
Scripting
Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.
NO
TICE
NO NO
TICE TICE
ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.
Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide assistanceforproblemswithcustomizedscripts.
ToopentheScriptEditor,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits factorydefaultsettings,seepage44.
Formoreinformation,seewww.axis.com/developer
FileUpload
Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go toSystemOptions>Advanced>FileUpload.
Uploadedlesareaccessedthroughhttp://<ipaddress>/local/<user>/<filename>where<user>isthe selectedusergroup(viewer,operatororadministrator)fortheuploadedle.
43
AXISP8524NetworkCamera
SystemOptions
PlainCong
PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfrom thispage.
ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistance.
ResettoFactoryDefaultSettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP address,tothefactorydefaultvalues.
Note
TheinstallationandmanagementsoftwaretoolsareavailableontheCDsuppliedwiththeproductandfromthesupport pagesonwww .axis.com/techsup
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonandreconnectpower.SeeHardwareOverviewonpage5.
3.Keepthecontrolbuttonpressedforabout15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
5.Usingtheinstallationandmanagementsoftwaretools,assignanIPaddress,setthepassword,andaccessthevideostream.
Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenance.
44
AXISP8524NetworkCamera
Troubleshooting
Troubleshooting
ChecktheFirmware
Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.
UpgradetheFirmware
Important
•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.
•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe
newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Note
•Aftertheupgradeprocesshascompleted,theproductwillrestartautomatically.Ifrestartingtheproductmanuallyafterthe
upgrade,alwayswait10minutesevenifyoususpecttheupgradehasfailed.
•WhenyouupgradetheAxisproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgrading thermware.
Toupgradetheproduct’srmware:
1.Savethermwareletoyourcomputer.ThelatestversionofthermwareisavailablefreeofchargefromAxiswebsite atwww.axis.com/techsup
2.GotoSetup>SystemOptions>Maintenanceintheproduct’swebpages.
3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.ClickUpgrade.
4.Waitapproximately10minuteswhiletheproductisbeingupgradedandrestarted.Thenaccesstheproduct.
AXISCameraManagementcanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.
EmergencyRecoveryProcedure
Ifpowerornetworkconnectionislostduringtheupgrade,theprocessfailsandtheproductbecomesunresponsive.FlashingredStatus indicatorindicatesafailedupgrade.Torecovertheproduct,followthestepsbelow.Theserialnumberisfoundontheproduct’slabel.
1.InUNIX/Linux,typethefollowingfromthecommandline:
arp-s<IPaddress><serialnumber>temp ping-l408<IPaddress>
InWindows,typethefollowingfromacommand/DOSprompt(thismayrequirethatyourunthecommandpromptas anadministrator):
arp-s<IPaddress><serialnumber> ping-l408-t<IPaddress>
2.Iftheproductdoesnotreplyin30seconds,restartitandwaitforareply.PressCTRL+CtostopPing.
3.Openabrowserandtypeintheproduct’sIPaddress.Inthepagethatopens,usetheBrowsebuttontoselecttheupgrade letouse.ThenclickLoadtorestarttheupgradeprocess.
4.Aftertheupgradeiscomplete(1–10minutes),theproductautomaticallyrestartsandshowsasteadygreenonthe Statusindicator.
45
AXISP8524NetworkCamera
Troubleshooting
5.Reinstalltheproduct,referringtotheInstallationGuide.
Iftheemergencyrecoveryproceduredoesnotgettheproductupandrunningagain,contactAxissupportatwww.axis.com/techsup/
Symptoms,PossibleCausesandRemedialActions
ProblemssettingtheIPaddress
WhenusingARP/Ping
Theproductislocatedona differentsubnet
TheIPaddressisbeingused byanotherdevice
PossibleIPaddressconict withanotherdeviceonthe samesubnet.
Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress UsingARP/Pingonpage35.
IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour networkadministratortoobtainanIPaddress.
DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS window,typepingandtheIPaddressoftheproduct):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10... thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork. ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress. ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
Cannotlogin
TheIPaddresshasbeen changedbyDHCP
Certicateerrorwhenusing IEEE802.1X
Theproductisaccessiblelocallybutnotexternally
RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal
Firewallprotection
Defaultroutersrequired
WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings. SeeResettoFactoryDefaultSettingsonpage44.
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename hasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seetheInstallationand ManagementSoftwareCDorthedocumentAssignanIPAddressandAccesstheVideoStreamon AxisSupportwebatwww.axis.com/techsup.
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe synchronizedwithanNTPserver.SeeDate&Timeonpage34.
featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis product,seeNATtraversal(portmapping)forIPv4onpage38.TheroutermustsupportUPnP
ChecktheInternetrewallwithyournetworkadministrator.
CheckifyouneedtoconguretheroutersettingsfromSystemOptions>Network>TCP/IP> Basic.
TM
.
46
AXISP8524NetworkCamera
Troubleshooting
ProblemswithstreamingH.264
ProblemswithAXISMedia Control(InternetExplorer only)
NoH.264displayedinthe client
MulticastH.264only accessiblebylocalclients
NomulticastH.264 displayedintheclient
Installationofadditional ActiveXcomponent restrictedorprohibited
PoorrenderingofH.264 images
Colorsaturationisdifferent inH.264andMotionJPEG
Lowerframeratethan expected
ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.
CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC ControlPanel(streamingtab).SeeAXISMediaControl(AMC)onpage12.
IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.
CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.
Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.
ConguretheAxisproducttouseaJavaappletforupdatingvideoimagesinyourbrowser.Goto Setup>LiveViewCongandselectJavaappletunderDefaultviewer.
Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe downloadedfromthemanufacturer’swebsite.
Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore information.
SeePerformanceConsiderationsonpage52.
Reducethenumberofapplicationsrunningontheclientcomputer.
Limitthenumberofsimultaneousviewers.
Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisNOTsettoDecodeonly keyframes.
Lowertheimageresolution.
Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis product.SeeTechnicalSpecicationsonpage49.
StatusandNetworkindicatorLEDsareashingredrapidly
Hardwarefailure
Videoandimageproblems,general
Imageunsatisfactory
MotionDetectiontriggersunexpectedly
Changesinluminance
ContactyourAxisreseller.
CheckthevideostreamandcamerasettingsunderSetup>Video>VideoStreamandSetup> Video>CameraSettings.
Motiondetectionisbasedonchangesinluminanceintheimage.Thismeansthatifthereare suddenchangesinthelighting,motiondetectionmaytriggermistakenly.Lowerthesensitivity settingtoavoidproblemswithluminance.
47
AXISP8524NetworkCamera
Troubleshooting
Storageanddiskmanagementproblems
Storagedisruption
Videocannotberecorded
SDcardcannotbemountedReformattheSDcardandthenclickMount.
Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifother readorwriteproblemsoccur.Toidentifythesourceoftheproblem,checktheSystemLogunder SystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessaryto re-mountthestoragedevice.
Forinformationonhowtosetupastoragedisruptionalarm,seeEventsonpage28.
CheckthattheSDcardisnotwriteprotected(thatis,readonly).
NO
TICE
NO NO
TICE TICE
Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.
48
AXISP8524NetworkCamera
TechnicalSpecifications
TechnicalSpecifications
Function/group
Camera
Video
Network
Item
Model
Imagesensor
LensFixediris,xedfocus.3.7mm:F2.5
Lightsensitivity1.2-10000lux
Shuttertime
Cameraangle adjustment
Cablelength
Video compression
Resolutions
FramerateH.264
Framerate MotionJPEG
Videostreaming
Imagesettings
SecurityPasswordprotection,IPaddressltering,HTTPSencryption*,IEEE802.1Xnetworkaccess
Supported protocols
Specications
HDTV720pinblack/silverhousingwithmetric/imperialheightstrip
1/4”progressivescanRGBCMOS
Horizontalangleofview:57° Verticalangleofview:31° Diagonalangleofview:68°
1/24500sto1/6s
Pan±30°
Pre-mounted8m(26ft)cableonsensorunitforattachmenttomainunit
H.264BaselineProle(MPEG-4Part10/AVC)MotionJPEG
1280x720to320x180
Upto25/30fps(50/60Hz)inallresolutions
Upto25/30fps(50/60Hz)inallresolutions
Multiple,individuallycongurablestreamsinH.264andMotionJPEG Controllableframerateandbandwidth VBR/CBRH.264
Compression,color,brightness,sharpness,contrast,whitebalance,exposurevalue, exposurecontrol,exposurezones,backlightcompensation,netuningofbehaviorat lowlight Rotation:0°,90°,180°,270°includingAxisCorridorFormat Mirroringofimages Textandimageoverlay Privacymask
control*,digestauthentication,useraccesslog *ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseinthe OpenSSLToolkit(www.openssl.org)andcryptographicsoftwarewrittenbyEricYoung (eay@cryptsoft.com).
IPv4/v6,HTTP,HTTPS*,SSL/TLS*,QoSLayer3DiffServ,FTP,CIFS/SMB,SMTP,Bonjour, UPnP,SNMPv1/v2c/v3(MIB-II),DNS,DynDNS,NTP,RTSP,RTP,TCP,UDP,IGMP,RTCP, ICMP,DHCP,ARP,SOCKS *ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseinthe OpenSSLToolkit(www.openssl.org)andcryptographicsoftwarewrittenbyEricYoung (eay@cryptsoft.com).
49
AXISP8524NetworkCamera
TechnicalSpecifications
Function/group
System Integration
General
Item
Application Programming Interface
Intelligentvideo
EventtriggersIntelligentvideo,externalinputs,videoloss
EventactionsFileuploadviaFTP,HTTP,networkshareandemail
Videoaccessfrom webbrowser
DatastreamingEventdata
Built-in Installationaids
Casing
Memory256MBRAM,128MBFlash
Power
Connectors
Edgestorage
Operating conditions
Storage
Approvals
Dimensions (HxWxD)
Specications
OpenAPIforsoftwareintegration,includingVAPIX®andAXISCameraApplication Platform;specicationsatwww.axis.com AXISVideoHostingSystem(AVHS)withOne-ClickCameraConnection. ONVIFProleS;specicationatwww.onvif.org AXISMediaControlSDK(availableatwww.axis.com),eventtriggerdatainvideostream QualityofService(QoS)layer3,DiffServModel EmbeddedLinuxoperatingsystem
Videomotiondetection,activetamperingalarm,SupportforAXISCameraApplication Platformenablinginstallationofadditionalapplications
Noticationviaemail,HTTPandTCP Externaloutputactivation Videorecordingtoedgestorage Pre-andpost-alarmvideobuffering
Cameraliveview Videorecordingtole(ASF) CustomizableHTMLpages WindowsVista,XP,Windows7,Server2008,Server2012andWindows8 DirectX9corhigher Forotheroperatingsystemsandbrowsers,seewww.axis.com/techsup
Pixelcounter
Mainunit:polycarbonate Heightstrip:aluminum
PoweroverEthernetIEEE802.3af/802.3atType1Class2(max6.49W) 8–28VDCmax4.7W
RJ45for10BASE-T/100BASE-TXPoE RJ12forsensorunit Terminalblocksforpower,1alarminputand1output
microSD/microSDHC/microSDXCslotsupportingmemorycardupto64GB(cardnot included) Supportforrecordingtodedicatednetwork-attachedstorage(NAS)
-20ºCto50ºC(-4ºFto122ºF) Humidity10-85%RH(non-condensing)
-30°Cto50°C(-22°Fto122°F)
EN55022ClassB,EN55024,EN61000-3-2,EN61000-3-3,EN61000-6-1 FCCPart15SubpartBClassB ICES-003ClassB VCCIClassB C-tickAS/NZSCISPR22ClassB KCCKN22ClassB,KN24 IEC/EN/UL60950-1 IEC60068-2-1,IEC60068-2-2,IEC60068-2-6(Vibration)class4M4,IEC60068-2-27 (shock)Class4M3,60068-2-78Class3K3
Sensorunitpositionedat170cm(metricmodel)and5.5ft(imperialmodel)fromoor Heightstrip:870x50x32mm(34x2.0x1.3in)
50
AXISP8524NetworkCamera
4 3 2 1
TechnicalSpecifications
Function/group
Connectors
I/OConnector
4-pinterminalblockfor:
•Auxiliarypower(DCoutput)
•DigitalInput
•DigitalOutput
•0VDC(-)
FunctionPinNotes
0VDC(-)
DCoutput
DigitalInput
DigitalOutput
Item
Weight
Included accessories
Video management software
Warranty
1
2
3
4
Canbeusedtopowerauxiliaryequipment. Note:Thispincanonlybeusedaspowerout.
Connecttopin1toactivate,orleaveoating(unconnected) todeactivate
Connectedtopin1whenactivated,oating(unconnected) whendeactivated.Ifusedwithaninductiveload,e.g.arelay , adiodemustbeconnectedinparallelwiththeload,for protectionagainstvoltagetransients.
Specications
Mainunit:109g(0.24lb.) Heightstrip:930g(2.05lb.)
Mountingkit,InstallationGuide,InstallationandManagementSoftwareCD,Windows decoder1-userlicense,AVHSAuthenticationkey
AXISCameraCompanion(included),AXISCameraStationandvideomanagement softwarefromAxis’ApplicationDevelopmentPartners(notincluded).Formore information,seewww.axis.com/products/video/software
Axis3-yearwarrantyandAXISExtendedWarrantyoption,seewww .axis.com/warranty
Specications
0VDC
3.3VDC Maxload=50mA
0tomax40VDC
0tomax40VDC,opendrain, 100mA
51
AXISP8524NetworkCamera
3.3 V max 50 mA
1
2
3
4
TechnicalSpecifications
PowerConnector
2-pinterminalblockforpowerinput. UseaSafetyExtraLowVoltage(SELV) compliantlimitedpowersource(LPS) witheitheraratedoutputpower limitedto≤100Woraratedoutput currentlimitedto≤5A.
DCpowerinput
PerformanceConsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationswillaffectperformance.Somefactors affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe CPUreachesitsmaximum,thiswillalsoaffecttheframerate.
Thefollowingfactorsareamongthemostimportanttoconsider:
•Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.
•AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.
•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclients.Effectonframerateand bandwidth.
•AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.
•Heavyusageofeventsettingsaffecttheproduct’sCPUload.Framerateaffected.
•Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.
•Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.
52
AXISP8524NetworkCamera
TechnicalSpecifications
•RunningmultipleACAPApplicationssimultaneouslymayaffectperformance.
Iftheproductincludesseveralcameraunits,runningapplicationsonmultiplecamerasmayaffecttheframerate.
53
UserManualVer.M3.13 AXISP8524NetworkCamera ©AxisCommunicationsAB,2015
Date:January2015
PartNo.61861
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