Axis P5655-E User Manual

AXISP5655-EPTZDomeNetworkCamera

UserManual

AXISP5655-EPTZDomeNetworkCamera

TableofContents

Productoverview...........................................3

Findthedeviceonthenetwork................................4

Accessthedevice...............................................4

Securepasswords...............................................4

Setup.....................................................5

Needmorehelp?................................................5

Imagequality...................................................5

Streamingandstorage...........................................7

Overlays.......................................................8

Pan,tilt,andzoom(PTZ)..........................................8

Events........................................................9

Applications....................................................13

Troubleshooting............................................14

Resettofactorydefaultsettings...................................14

Checkthecurrentrmware.......................................14

Upgradethermware............................................14

Technicalissues,cluesandsolutions................................15

Performanceconsiderations.......................................16

Specications..............................................

LEDindicators..................................................

SDcardslot....................................................

Buttons.......................................................

Connectors....................................................

18
18
18
18
18

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AXISP5655-EPTZDomeNetworkCamera

Productoverview

Productoverview

NO

TICE

NO NO

TICE TICE

Makesurethedomeisattachedinoperationmode,otherwisefocusmaybeaffected.

1

SDmemorycardslot

2

Controlbutton

3

StatusLEDindicator

4

Powerbutton

5

Networkconnector(PoE+)

6

Mountingscrews(3)

7

Groundscrew

8

Multi-connectorwithcover(DonotremovethecoverunlessanI/O-cableisconnected)

9

Hookforsafetywire

10

Dome

3

AXISP5655-EPTZDomeNetworkCamera

Findthedeviceonthenetwork

Findthedeviceonthenetwork

TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support

FormoreinformationabouthowtondandassignIPaddresses,seethedocumentHowtoassignanIPaddressandaccessyour
deviceonthedevicepageataxis.com

Accessthedevice

1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.

IfyouhaveaMaccomputer(OSX),gotoSafari,clickonBonjourandselectthedevicefromthedrop-downlist.Toadd
Bonjourasabrowserbookmark,gotoSafari>Preferences.

IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.

2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.See
Setasecurepasswordfortherootaccountonpage4.

3.Theliveviewpageopensinyourbrowser.

Securepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.

Toprotectyourdatawestronglyrecommendthatyou:

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator .

•Don’texposethepassword.

•Changethepasswordatarecurringinterval,atleastonceayear.

Setasecurepasswordfortherootaccount

Important

Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.

1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage4.

2.Retypethepasswordtoconrmthespelling.

3.ClickCreatelogin.Thepasswordhasnowbeencongured.

4

AXISP5655-EPTZDomeNetworkCamera

Setup

Setup

Needmorehelp?

Youcanaccessthebuilt-inhelpfromthedevice’swebpage.Thehelpprovidesmoredetailedinformationonthedevice’sfeaturesand
theirsettings.

Imagequality

Adjustthefocusfasterwithfocusrecallareas

Tosavethefocussettingsataspecicpan/tiltrange,addafocusrecallarea.Eachtimethecameramovesintothatareaitrecallsthe
previouslysavedfocus.It’senoughtocoverhalfofthefocusrecallareaintheliveview.

Werecommendthefocusrecallfeatureinthefollowingscenarios:

•Whenthereisalotofmanualoperationinliveview,forexamplewithajoystick.

•WherePTZpresetpositionswithmanualfocusarenotefcient,forexamplemovementswherethefocussettingchanges
continuously.

•Inlow-lightscenarios,wheretheautofocusischallengedbythelightingconditions.

Important

•Thefocusrecalloverridesthecamera’sautofocusatthespecicpan/tiltrange.

•Apresetpositionoverridesthefocussettingsavedinthefocusrecallarea.

•Themaximumnumberoffocusrecallareasis20.

Createafocusrecallarea

1.Pan,tilt,andzoomintotheareawhereyouwouldliketohavefocus.

Aslongasthefocusrecallbuttonshowsaplus

,youcanaddafocusrecallareainthatposition.

2.Adjustthefocus.

3.Clickthefocusrecallbutton.

Deleteafocusrecallarea

1.Pan,tilt,andzoomintothefocusrecallareayouwanttodelete.

Thefocusrecallbuttontogglestominuswhenthecameradetectsafocusrecallarea.

5

AXISP5655-EPTZDomeNetworkCamera

Setup

2.Clickthefocusrecallbutton.

Handlesceneswithstrongbacklight

Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.

1.GotoSettings>Image>Widedynamicrange.

2.Ifrequired,turnonWDR.

3.UsetheLocalcontrastslidertoadjusttheamountofWDR.

ImagewithoutWDR.

ImagewithWDR.

Note

WDRmaycauseartifactsintheimage.

FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr

Hidepartsoftheimagewithprivacymasks

Createaprivacymasktohideapartoftheimage:

1.GotoSettings>Privacymask.

2.ClickNew.

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AXISP5655-EPTZDomeNetworkCamera

Setup

Streamingandstorage

Videocompressionformats

Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:

MotionJPEG

MotionJPEG,orMJPEG,isadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.

H.264orMPEG-4Part10/AVC

Note

H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Toinstalladditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.

H.265orMPEG-HPart2/HEVC

Note

H.265islicensedtechnology.TheAxisproductincludesoneH.265viewingclientlicense.Toinstalladditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

Reducebandwidthandstorage

Important

Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.

1.GotoliveviewandselectH.264.

2.GotoSettings>Stream.

3.Dooneormoreofthefollowing:

-TurnontheZipstreamfunctionalityandselectthedesiredlevel.

Note

ThezipstreamsettingsareusedforbothH.264andH.265.

-TurnondynamicGOPandsetahighGOPlengthvalue.

-Increasethecompression.

-TurnondynamicFPS.

Note

WebbrowsersdonotsupportH.265decoding.UseavideomanagementsystemorapplicationsupportingH.265decoding.

Addaudiotoyourrecording

Editthestreamprolewhichisusedfortherecording:

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AXISP5655-EPTZDomeNetworkCamera

Setup

1.GotoSettings>StreamandclickStreamproles.

2.SelectthestreamproleandclickAudio.

3.SelectthecheckboxandselectInclude.

4.ClickSave.

5.ClickClose.

Overlays

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.Youcanaddeithertextoranimage.

Showthepanortiltpositionasatextoverlay

Youcanshowthepanortiltpositionasanoverlayintheimage.

1.GotoSettings>OverlayandclickCreateoverlay.

2.SelectTextandclickCreate.

3.Inthetexteld,type#xtoshowthepanposition.

Type#ytoshowthetiltposition.

4.Chooseappearance,textsize,andalignment.

5.Includethetextoverlay.

6.Thecurrentpanandtiltpositionsshowupintheliveviewimageandintherecording.

Pan,tilt,andzoom(PTZ)

Limitthepan,tilt,andzoommovements

Iftherearepartsofthescenethatyoudon’twantthecameratoreach,youcanlimitthepan,tilt,andzoommovements.For
example,youwanttoprotecttheprivacyofresidentsinanapartmentbuilding,whichislocatedclosetoaparkinglotthatyouintend
tomonitor.Tolimitthemovements,gotoSettings>PTZ>Limits.

Guardtours

Aguardtourdisplaysthevideostreamfromdifferentpresetpositionseitherinapredeterminedorrandomorder,andforcongurable
periodsoftime.Oncestarted,aguardtourcontinuestorununtilstopped,evenwhentherearenoclients(webbrowsers)viewingthe
images.

Createaguardtourwithpresetpositions

Aguardtourdisplaysthevideostreamfromdifferentpresetpositionseitherinapredeterminedorrandomorder,andforcongurable
periodsoftime.

1.GotoSettings>PTZ>Guardtours

2.Click+.

3.SelectPresetposition.

4.Toedittheguardtour’sproperties,click

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AXISP5655-EPTZDomeNetworkCamera

Setup

5.Typeanamefortheguardtourandspecifythepauselengthinminutesbetweeneachtour.

6.Ifyouwanttheguardtourtogotothepresetpositionsinarandomorder,turnonShufe.

7.ClickDone.

8.ClickAddtoaddthepresetpositionsthatyouwantinyourguardtour .

9.ClickDonetoexittheguardtoursettings.

10.Toscheduletheguardtour,gotoSystem>Events.

Events

Setuprulesandalerts

Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlaytextwhenitrecords.

Directthecameratoapresetpositionwhenthecameradetectsmotion

Thisexampleexplainshowtosetupthecameratogotoapresetpositionwhenitdetectsmotionintheimage.

MakesuretheAXISVideoMotionDetectionapplicationisrunning:

1.GotoSettings>Apps>AXISVideoMotionDetection.

2.Starttheapplicationifitisnotalreadyrunning.

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Addapresetposition:

GotoSettings>PTZandsetwhereyouwantthecameratobedirectedbycreatingapresetposition.

Createarule:

1.GotoSettings>System>Events>Rulesandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,selectavideomotiondetectionconditionunderApplication.

4.Fromthelistofactions,selectGotopresetposition.

5.Selectthepresetpositionyouwantthecameratogoto.

6.ClickSave.

Directthecameraandopenthelocktoagatewhensomeoneisnearby

Thisexampleexplainshowtodirectthecameraandopenagatewhensomeonewantstoenterduringdaytime.Thisisdoneby
connectingaPIRdetectortotheproduct’sinputportandaswitchrelaytotheproduct’soutputportviathemulticable.

Requiredhardware

•Multicable(soldseparately),seeMulticonnectoronpage19.

•MountedPIRdetector

•Switchrelayconnectedtothegatelock,inthiscasetheswitchisnormallyclosed(NC)

9

AXISP5655-EPTZDomeNetworkCamera

Setup

•Connectingwires

Physicalconnection

1.Removetheplugfromthecamera’smulti-connectorandconnectthemulticable.

2.ConnectthewiresfromthePIRdetectortotheinputpin,seeMulticonnectoronpage19.

3.Connectthewiresfromtheswitchtotheoutputpin,seeMulticonnectoronpage19.

CongureI/Oports

Youneedtoconnecttheswitchrelaytothecamerafromthecamera’swebpage.First,conguretheI/Oports:

SetthePIRdetectortoaninputport

1.GotoSystem>I/Oports.

2.SelectInputinthePort1drop-downlist.

3.Givetheinputmoduleadescriptivename,forexample“PIRdetector”.

4.TotriggeraneventwheneverthePIRdetectorsensesmotion,selectOpencircuitinthedrop-down

list.

Settheswitchrelaytoanoutputport

1.GotoSystem>I/Oports.

2.SelectOutputinthePort2drop-downlist.

3.Givetheoutputmoduleadescriptivename,forexample“Gateswitch”.

4.Toopenthegatewheneveraneventistriggered,selectClosedcircuitinthedrop-downlist.

Createthepresetposition

1.GotoSettings>PTZ>Presetpositions.

2.Createthepresetpositionthatcoverstheentranceofthegateandnameit,forexample,“Gateentrance”.

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AXISP5655-EPTZDomeNetworkCamera

Setup

Createrules

ForthecameratoopenthegatewhenthePIRdetectorsensessomeonenearby,youneedtocreatearuleinthecamera:

1.GotoSettings>System>Eventsandaddarule.

2.Typeanamefortherule,forexample“Opengate”.

3.Inthelistofconditions,selectPIRdetector.

4.Inthelistofactions,selectToggleI/Oonce.

5.Inthelistofports,selectGateswitch.

6.SetstatetoActive.

7.Settheduration.

8.ClickSave.

9.Createanotherrulewiththename“Directthecameratothegate".

10.Selectthesameinputsignalasbefore,butasactionselectthepreviouslycreated“Gateentrance”presetposition.

11.ClickSave.

Recordvideowhenthecameradetectsloudnoises

ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsloudnoiseandto
stoponeminuteafter.

Turnonaudio:

1.Setupthestreamproletoincludeaudio,seeAddaudiotoyourrecordingonpage7.

Turnonaudiodetection:

1.GotoSettings>System>Detectors>Audiodetection.

2.Adjustthealarmlevelaccordingtoyourneeds.

Createarule:

1.GotoSettings>System>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,underAudio,selectAudioDetection.

4.Inthelistofactions,underRecordings,selectRecordvideo.

5.Selectthestreamprolewhereaudiohasbeenturnedon.

6.Settheprebuffertimeto5seconds.

7.Setthepostbuffertimeto60seconds.

8.Inthelistofstorageoptions,selectSDcard.

9.ClickSave.

Zoominonaspecicareaautomaticallywithgatekeeper

Thisexampleexplainshowtousethegatekeeperfunctionalitytomakethecamerazoominautomaticallyonthelicenseplateofa
carthatpassesthroughagate.Whenthecarhaspassed,thecamerazoomsouttothehomeposition.

11

AXISP5655-EPTZDomeNetworkCamera

Setup

Createthepresetpositions:

1.GotoSettings>PTZ>Presetpositions.

2.Createthehomepositionthatincludestheentranceofthegate.

3.Createthezoomed-inpresetpositionsothatitcoverstheareaintheimagewhereyouassumethatthelicenseplate
willappear.

Createamotiondetectionprole:

1.GotoSettings>AppsandopenAXISVideoMotionDetection.

2.Createaprolethatcoverstheentranceofthegateandthensavetheprole.

Createarule:

1.GotoSettings>System>Eventsandaddarule.

2.Nametherule“Gatekeeper”.

3.Inthelistofconditions,underApplication,selectthemotiondetectionprole.

4.Inthelistofactions,underPresetpositions,selectGotopresetposition.

5.SelectaVideochannel.

6.SelectthePresetposition.

7.Tomakethecamerawaitawhilebeforeitreturnstothehomeposition,selectHometimeout,andsetatime.

8.ClickSave.

Recordvideowhenthecameradetectsimpact

Shockdetectionallowsthecameratodetecttamperingcausedbyvibrationsorshock.Vibrationsduetotheenvironmentortoan
objectcantriggeranactiondependingontheshocksensitivityrange,whichcanbesetfrom0to100.Inthisscenario,someoneis
throwingrocksatthecameraafterhoursandyouwouldliketogetavideoclipoftheevent.

Turnonshockdetection:

1.GotoSettings>System>Detectors.

2.Turnonshockdetection,andsetavaluefortheshocksensitivity .

Createarule:

1.GotoSettings>System>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,underDevicestatus,selectShockdetected.

4.Click+toaddasecondcondition.

5.Inthelistofconditions,underScheduledandrecurring,selectScheduledevent.

6.Inthelistofschedules,seletAfterhours.

7.Inthelistofactions,underRecordings,selectRecordvideowhiletheruleisactive.

8.SelectaCamera.

9.Settheprebuffertimeto5seconds.

10.Setthepostbuffertimeto60seconds.

12

AXISP5655-EPTZDomeNetworkCamera

Setup

11.Selectwheretosavetherecordings.

12.ClickSave.

Applications

Applications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications

TondtheusermanualsforAxisapplications,gotoaxis.com

Note

•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain

combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.

13

AXISP5655-EPTZDomeNetworkCamera

Troubleshooting

Troubleshooting

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support

Resettofactorydefaultsettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Pressandholdthecontrolbuttonandthepowerbuttonfor15–30secondsuntilthestatusLEDindicatorashesamber.
SeeProductoverviewonpage3.

2.ReleasethecontrolbuttonbutcontinuetoholddownthepowerbuttonuntilthestatusLEDindicatorturnsgreen.

3.Releasethepowerbuttonandassembletheproduct.

4.Theprocessisnowcomplete.Theproducthasbeenresettothefactorydefaultsettings.IfnoDHCPserverisavailableon
thenetwork,thedefaultIPaddressis192.168.0.90

5.UsingtheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepasswordandaccessthevideo
stream.

Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings>System>Maintenanceand
clickDefault.

Checkthecurrentrmware

Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.

Tocheckthecurrentrmware:

1.Gototheproduct’swebpage.

2.Clickonthehelpmenu.

3.ClickAbout.

Upgradethermware

Important

Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Important

Makesurethecoverisattachedduringupgradetoavoidinstallationfailure.

Important

Makesuretheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.

14

AXISP5655-EPTZDomeNetworkCamera

Troubleshooting

Note

Whenyouupgradetheproductwiththelatestrmwareintheactivetrack,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthe
rmware.Tondthelatestrmwareandthereleasenotes,gotoaxis.com/support/rmware

1.Downloadthermwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware

2.Logintotheproductasanadministrator.

3.GotoSettings>System>Maintenance.Followtheinstructionsonthepage.Whentheupgradehasnished,the
productrestartsautomatically.

AXISDeviceManagercanbeusedformultipleupgrades.Findoutmoreataxis.com/products/axis-device-manager

Technicalissues,cluesandsolutions

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support

Problemsupgradingthermware

FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themostcommonreason

isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourdeviceandtryagain.

ProblemssettingtheIPaddress

Thedeviceislocatedona
differentsubnet

TheIPaddressisbeingused
byanotherdevice

PossibleIPaddressconict
withanotherdeviceonthe
samesubnet

Thedevicecannotbeaccessedfromabrowser

Cannotlogin

TheIPaddresshasbeen
changedbyDHCP

IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe
devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.

DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(inaCommand/DOSwindow,
typepingandtheIPaddressofthedevice):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstallthedevice.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisdevice.Checkallcablingandreinstallthedevice.

ThestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingthedevice.

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,thedevicemustberesettothefactorydefaultsettings.
SeeResettofactorydefaultsettingsonpage14.

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen
changed,useAXISIPUtilityorAXISDeviceManagertolocatethedeviceonthenetwork.Identify
thedeviceusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).

Certicateerrorwhenusing
IEEE802.1X

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisdevicemustbe
synchronizedwithanNTPserver.GotoSettings>System>Dateandtime

15

AXISP5655-EPTZDomeNetworkCamera

Troubleshooting

Thedeviceisaccessiblelocallybutnotexternally

Toaccessthedeviceexternally,werecommendusingoneofthefollowingapplicationsforWindows

•AXISCompanion:freeofcharge,idealforsmallsystemswithbasicsurveillanceneeds.

Forinstructionsanddownload,gotoaxis.com/products/axis-companion

Problemswithstreaming

MulticastH.264only
accessiblebylocalclients

NomulticastH.264
displayedintheclient

PoorrenderingofH.264
images

Colorsaturationisdifferent
inH.264andMotionJPEG

Lowerframeratethan
expected

Can'tselectH.265encoding
inliveview

•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
deviceneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisdevice
arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

Ensurethatyourgraphicscardisusingthelatestdriver .Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.

Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore
information.

•SeePerformanceconsiderationsonpage16.

•Reducethenumberofapplicationsrunningontheclientcomputer.

•Limitthenumberofsimultaneousviewers.

•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

•Lowertheimageresolution.

WebbrowsersdonotsupportH.265decoding.Useavideomanagementsystemorapplication
supportingH.265decoding.

®

:

Performanceconsiderations

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.

Thefollowingfactorsarethemostimportanttoconsider:

•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.

•RotatingtheimageintheGUIwillincreasetheproduct'sCPUload.

•Removingorattachingthecoverwillrestartthecamera.

•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.

Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.

•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.

•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.

•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.

•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.

16

AXISP5655-EPTZDomeNetworkCamera

Troubleshooting

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.

•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.

17

AXISP5655-EPTZDomeNetworkCamera

Specifications

Specifications

Tondthelatestversionoftheproduct’sdatasheet,gototheproductpageataxis.comandlocateSupport&Documentation.

LEDindicators

StatusLED

Unlit

GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.

Amber

Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.

Indication

Connectionandnormaloperation.

Steadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.

SDcardslot

NO

TICE

NO NO

TICE TICE

•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe

SDcard.Useyourngerstoinsertandremovethecard.

•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard

fromtheproduct’swebpagebeforeremoval.

ThisproductsupportsSD/SDHC/SDXCcards.

ForSDcardrecommendations,seeaxis.com

trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

SD,SDHC,andSDXCLogosaretrademarksofSD-3CLLC.SD,SDHCandSDXCaretrademarksorregistered

Buttons

Controlbutton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage14.

•ConnectingtoanAXISVideoHostingSystemservice.Toconnect,pressandholdthebuttonforabout3secondsuntilthe
statusLEDashesgreen.

Powerbutton

Pressandholdthepowerbuttontotemporarilypowertheproductwhenthedomecoverisremoved.Thepowerbuttonisalsoused
withthecontrolbuttontoresetthecameratofactorydefaultsettings.Seepage14.

Connectors

Networkconnector

RJ45EthernetconnectorwithPoweroverEthernetPlus(PoE+).

18

AXISP5655-EPTZDomeNetworkCamera

Specifications

Multiconnector

Terminalconnectorforconnectingexternalequipment:

•Audioequipment

•Input/Output(I/O)devices

•AC/DCpowersupply

Whenconnectingexternalequipment,aseparatelysoldAxisMulticableCI/OAudioPower1m/5moraseparatelysoldAxis10-pin
Push-pullSystemConnectorisrequiredinordertomaintaintheproduct’sIPrating.Formoreinformation,seeMulticableconnectors
onpage19andAxis10-pinpush-pullsystemconnector(soldseparately)onpage21.

Multicableconnectors

Multicableoverview

1

Cameramulticonnector

2

I/Oterminalblock

3

Audioterminalblock

4

Powerconnector

Themulticableprovidesthefollowingconnectors:

Powerconnector-2-pinterminalblockusedforpowerinput.Thepolarityofthecablesdoesnotmatter.UseaSafetyExtra
LowVoltage(SELV)compliantlimitedpowersource(LPS)witheitheraratedoutputpowerlimitedto≤100Woraratedoutput
currentlimitedto≤5A.

Audioconnector-4–pinterminalblockusedforaudioinandaudiolineout.Thiscanbeconnectedtoapublicaddress(PA)system
oranactivespeakerwithabuilt-inamplier .

19

AXISP5655-EPTZDomeNetworkCamera

Specifications

FunctionPinNotes

AudioIn

AudioLineOut

GND

I/Oterminalconnector-Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,event
triggering,andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidesthe
interfaceto:

•Digitaloutput—ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedby
theVAPIX®ApplicationProgrammingInterfaceorfromtheproduct’swebpage.

•Digitalinput—Forconnectingexternaldevicesthatcantogglebetweenanopenandclosedcircuit,forexample
PIRdetectors,door/windowcontacts,andglassbreakdetectors.

1

3

2,4

Balancedorunbalancedinputforamonomicrophoneorlinesignal

Canbeconnectedtoapublicaddress(PA)systemoranactivespeakerwithabuilt-in
amplier

Ground

FunctionPinNotes

0VDC(-)

DCoutput

Congurable(Input
orOutput)

1

2

3–6

Canbeusedtopowerauxiliaryequipment.
Note:Thispincanonlybeusedaspowerout.

Digitalinput–Connecttopin1toactivate,orleave
oating(unconnected)todeactivate.

Digitaloutput–Internallyconnectedtopin1(DC
ground)whenactive,andoating(unconnected)when
inactive.Ifusedwithaninductiveload,e.g.arelay,a

Specications

0VDC

12VDC
Maxload=50mA

0tomax30VDC

0tomax30VDC,open
drain,100mA

20

AXISP5655-EPTZDomeNetworkCamera

Specifications

diodemustbeconnectedinparallelwiththeload,for
protectionagainstvoltagetransients.

1

0VDC(-)

2

DCoutput12V,max50mA

A

I/Oconguredasinput

B

I/Oconguredasoutput

Axis10-pinpush-pullsystemconnector(soldseparately)

WhenconnectingexternalequipmenttotheAxisproduct,anAxis10-pinPush-PullSystemConnector(soldseparately)isrequiredin
ordertomaintaintheproduct’sIPrating.

Mountingthewiresrequiresacrimptool.Togetdetailedmountinginstructionsofthewires,gotoaxis.com/support

Connectthe10-pinpush-pullsystemconnectortotheproduct’smulti-connector.Tolocatethemulti-connectorgoto.

10–pinpush-pullsystemconnector

FunctionPinNotes

AC/DCPower
input

9,10

Theinputispolarityindependent.UseaSafetyExtraLow
Voltage(SELV)compliantlimitedpowersource(LPS)with
eitheraratedoutputpowerlimitedto≤100Worarated
outputcurrentlimitedto≤5A.

Specications

24VAC/DC

21

AXISP5655-EPTZDomeNetworkCamera

Specifications

(InputorOutput)

DCOutput

GND

AudioLineOut

AudioIn

3–I/O1
5–I/O2
6–I/O3
7–I/O4

2

8

4

1

Digitalinput–Connecttopin8toactivate,orleave
oating(unconnected)todeactivate.

Digitaloutput–Connectedtopin8whenactivated,
oating(unconnected)whendeactivated.Ifusedwithan
inductiveload,e.g.arelay,adiodemustbeconnected
inparallelwiththeload,forprotectionagainstvoltage
transients.

Canbeusedtopowerauxiliaryequipment.
Note:Thispincanonlybeusedaspowerout.

GroundforaudioandI/O

Canbeconnectedtoapublicaddress(PA)systemoran
activespeakerwithabuilt-inamplier

Unbalancedinputforamonomicrophoneorlinesignal

0tomax30VDC Congurable

0tomax30VDC,opendrain,
100mA

12VDC
Maxload=50mA

22

UserManualVer.M1.6
AXISP5655-EPTZDomeNetworkCamera
©AxisCommunicationsAB,2019

Date:May2019

PartNo.T10132167