Axis P5544 User Manual

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USER MANUAL

AXIS P5544 PTZ Dome Network Camera

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About This Document

This manual is intended for administrators and users of the AXIS P5544 PTZ Dome Network Camera, and is applicable to ﬁrmware 5.41 and later. It includes instruct ions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based syste ms may also be beneﬁcial, for developing shell scripts and applications. Later version of this document will b e posted to the Axis website, as required. See also the product’s online help, available via the web-based interface.

Liability

Every care has been taken in the preparation of this manual. Please inform your local Axis ofﬁce of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and ﬁtness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intende d purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www.axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries.

This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc.,underthetermsofApplePublicSourceLicense2.0(see http://www.opensource.apple.com/apsl). The source code is available from http://developer.apple.com/darwin/projects/bonjour/

Equipment Modiﬁcations

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes o r modiﬁcations will invalidate all applicable regulatory certiﬁcations and approvals.

Trademark Acknowledgments

Apple, Boa, Bo njour, Ethernet, Internet Explorer, Linux, Microso Mozilla, Real, SMPTE, QuickTime, UN IX, Windows, Windows Vista and WWW are registered trademarks of the respe ctive holders. Java and all Java-based trademarks and logos are trademarks or registe trademarks of Oracle and/or its afﬁliates. UPnP mark of the UPnP

Implementers Corporation.

is a certiﬁcation

ft,

red

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulﬁll applicable standards for:

• Radio frequency emission when installed according to the

instructions and used in its inten ded environment.

• Immunity to ele ctrica l and electromagnetic ph en omena when

installed according to the instructions and used in its intended environment.

USA

This equipment has been tested using a shielded network cable (STP) and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this e quipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Canada

This Class B digital apparatus complies with Canadian ICES-003.

Europe

This digital equipment fulﬁlls the requirements for RF emiss ion

according to the Class B limit of EN 55022. This product fulﬁlls the requirements for immunity according to

EN 61000-6-1 residential, commercial and light-industry environments. This product fulﬁlls the requirements for immunity according to

EN 61000-6-2 industrial environments. This product fulﬁlls the requirements for immunity according to

EN 55024 ofﬁce and commercial environ m e n ts.

Australia/New Zealand

This digital equipment fulﬁlls the requirements for RF emission according to the Class B limit of AS/NZS CISPR 22.

Korea

이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에서 사 용하는것을목적으로하며, 모든 지역에서 사용할 수 있습니다.

Japan

この装置は、クラスB 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをして下さい。

Safety

This product complies to EN/IEC 60950-1, Safety of Information Technology Equipment.

The power supply used with this prod for Safety Extra Low Voltage and L im ited Power Source according to EN/IEC/UL 60950-1.

uct shall fulﬁll the requirements

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forw ensure a rapid response. If you are connected to the Internet, you can:

• download user documentation and software updates

• ﬁnd answers to resolved problems in the FAQ database. Search

by product, category, or phrase

• report problems to Axis support staff by logging in to your private

support area

• chat with Axis support staff (selected countries only)

ard your queries through the appropriate channels to

• visit Axis Support at www.axis.com/techsup/

Learn More!

Visit Axis learning center www.axis.com/academy for useful trainings, webinars, tutorials and guides.

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AXIS P5544 PTZ Dome Network Camera

Table of Contents

HardwareOverview .......................................... 5

Connectors .................................................... 5

LEDIndicators .................................................. 6

MidspanLEDIndicators .......................................... 6

AccessingtheProduct ....................................... 7

AccessfromaBrowser ........................................... 7

AccessfromtheInternet .......................................... 8

SettheRootPassword ........................................... 8

TheLiveViewPage .............................................. 9

MediaStreams ............................................. 13

HowtoStreamH.264 ............................................ 13

MJPEG ........................................................ 13

AXISMediaControl(AMC) ........................................ 13

AlternativeMethodsofAccessingtheVideoStream .................... 14

AccessingAudioStreams ......................................... 15

SettingUptheProduct ...................................... 16

BasicSetup .................................................... 16

VideoandAudio ............................................ 17

VideoStream ................................................... 17

Stream Proﬁles ................................................. 18

CameraSettings ................................................ 19

Overlay ........................................................ 20

PrivacyMask ................................................... 21

AudioSettings .................................................. 21

AudioClips .................................................... 23

Live View Conﬁg ............................................ 24

PTZ (Pan Tilt Zoom) ......................................... 27

PresetPositions ................................................. 27

Gatekeeper .................................................... 27

GuardTour ..................................................... 28

OSDIZones .................................................... 28

Advanced ...................................................... 28

ControlQueue .................................................. 29

Detectors .................................................. 30

MotionDetection ............................................... 30

AudioDetection ................................................ 31

Applications . .............................................. 32

Events .................................................... 33

SettingUpanActionRule ........................................ 34

Recipients ..................................................... 35

Schedules ...................................................... 35

Recurrences .................................................... 35

Recordings ................................................. 37

RecordingList .................................................. 37

ContinuousRecording ............................................ 37

SystemOptions ............................................. 39

Security ....................................................... 39

Date&Time .................................................... 40

Network ....................................................... 41

Storage ....................................................... 45

Ports&Devices ................................................. 47

Maintenance ................................................... 47

Support ....................................................... 48

Advanced ...................................................... 49

ResettoFactoryDefaultSettings ................................... 49

Multi-ConnectorCable(soldseparately) ........................ 50

Troubleshooting ............................................ 52

CheckingtheFirmware ........................................... 52

UpgradingtheFirmware .......................................... 52

EmergencyRecoveryProcedure .................................... 52

Symptoms,PossibleCausesandRemedialActions ..................... 53

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Table of Contents

Technical Speciﬁcations ...................................... 57

PerformanceConsiderations ....................................... 59

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AXIS P5544 PTZ Dome Network Camera

Hardware Overview

Part number (P/N) & Serial number (S/N)

Network connector (PoE+)

Panopsis lens

Multi-connector

Control button

SD card slot

Status LED indicator

Restart button

576 8

Connectors

For technical speciﬁcations, see page 57.

Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet Plus (PoE+) IEEE 802.3at. Use the supplied midspan.

NOTICE

Due to local regulations or the environmental and electrical conditio ns in which the product is to be used, a shielded network cable (STP) may be appropriate or required. Any network cables that are routed in outdoor environments or similar shall be shielded (STP) and intended fo Compatibility (EMC) for regulatory requirements.

SD card slot - A standard or high-capacity SD card (not included) can be used for local recording with removable storage.

NOTICE

To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System Options > Storage > SD Card and click Unmount.

Control b

utton - The control button is used for:

• ConnectingtoanAXISVideoHostingSystemservice. Seepage 42. To connect, press and hold the button for about 1 second until the Status LED ﬂashes green.

rtheirspeciﬁc use. Make sure that the midspan is properly grounded. See Electromagnetic

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AXIS P5544 PTZ Dome Network Camera

Hardware Overview

• ConnectingtoAXISInternetDynamicDNSService. Seepage 42. To connect, press and hold the button for about 3 seconds.

• Resetting the product to factory default settings. See page 49.

Restart button - Press to restart the product.

Multi-connector - Terminal connector for connecting external equipment:

• Audio equipment

• Input/Output (I/O) devices

• AC/DC po wer supply

When connecting external equipment, a multi-connector cable (available from Axis) is required in order to m aintain the product’s IP rating, see Multi-Connector Cable (sold separately), on page 50.

LED Indicators

Color

Unlit

Amber

Amber/red Flashes amber/red if network connection is unavailable or lost.

Red Flashes red for ﬁrmware upgrade failure.

Green Shows steady green for 10 seconds for normal operation after restart.

Indication

Connection and normal operation

Steady during startup. Flashes during ﬁrmw are upgrade.

Midspan LED Indicators

LED

Port

AC input Green Steady when AC power connected.

Color

Unlit No cam era connected.

Green Steady when camera connected, normal operation.

Green, ﬂashing Slow ﬂash when over current or short circuit condition on the port.

Green, ﬂashing

Indication

Fast ﬂash when

input voltage is out of range or other internal error.

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AXIS P5544 PTZ Dome Network Camera

Accessing the Product

To install the Axis product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Speciﬁcations, on page 57. Toviewstreamingvideoin Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

Note

• QuickTime

• If your computer restricts the use of additional software components, the product can be conﬁgured to use a Java applet for viewing Motion JPEG.

Access from a Browser

1. Start a browser (Internet Explorer, Firefox, Safari).

2. Enter the IP address or host name of the Axis product in the browser’s Location/Address ﬁeld. To access the product from a Macintosh computer (M ac OS X), click on the Bonjour tab and select the product from the drop-down list.

is also supported for viewing H.264 streams and for audio.

If you do not know the IP address, use AXIS IP Utility to locate the product on the netw ork. For more information on how to discover and assign an IP address, refer to the Installation Guide.

3. Enter your user name and password. If this is the ﬁrst time the product is accessed, the root password must ﬁrst be conﬁgured; for instructions see Set the Root Password, on page 8 .

4. If this is the ﬁrst time the product is accessed, the PTZ Calibration tool starts automatically. See PTZ Calib ration, on page 47.

5. The product’s Live View page appears in your browser.

Note

The controls and layout of the Live View page may have been customized to meet speciﬁc installation requirements and user preference s. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page.

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AXIS P5544 PTZ Dome Network Camera

Accessing the Product

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must conﬁgure your network router to allow incoming data trafﬁc to the product. To do this, enable the NAT-traver will attempt to automatically conﬁgure the router to allow access to the product. This is enabled from Setup > System Options >

Network > TCP/IP Advanced.

For more information, please see N AT traversal (port mapping) for IPv4, on page 43.SeealsoAXISInternetDynamicDNSServiceat www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at w

ww.axis.com/techsup

sal feature, which

Set the Root Pa ssword

To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Conﬁgure Root Password dialog, w hich appears when the product is accessed for the ﬁrst time.

To prevent network eavesdropping, the root password can b e set via an encrypted HTTPS connection, which requires an HTTPS certiﬁcate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafﬁc between web browsers and servers. The HTTPS certiﬁcate ensures encrypted exchange of information.

To set the password via a standard HTTP connection, enter it directly in the ﬁrst dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Create self-signed certiﬁcate.

2. Provide the requested information and click OK.Thecertiﬁcate is created and the password can now be set securely. A ll trafﬁc to and from the product is encrypted from this point on.

3. Enter a password and then re-enter to conﬁ rm the spelling. C lick OK. The password has now been conﬁgured.

Note

efault administrator user name root is permanent and cannot be deleted.

•Thed

• If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings, on page 49.

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AXIS P5544 PTZ Dome Network Camera

Accessing the Product

The Live View Page

TheLiveViewpagecanbeusedintwomodes:

• Overview mode — a 360° panoramic overview

• Normal mode — standard camera view (not using the Panopsis lens). PTZ controls can be used.

Click Setup to open the product’s Setup pages.

Click Help to open the online help.

Note

Some Live View functions and controls are only available when using AXIS Media Control and Internet Explorer. See AXIS Media Control (AMC), on page 13.

Overview Mode

In Overview mode, the Live View page shows a 360° panoramic overview. The image is distorted, particularly around the edge. For a magniﬁed, corrected view of a part of the image, move the mouse pointer — do not click — to the desired part in the Overview. The magniﬁed, corrected view is displayed in t

To go to Normal mode, click on the desired or click in the image and draw a rectangle around the area to display in Normal mode.

If preset positions are deﬁned, Normal mode can also be opened by selecting a preset from the PTZ Presets tab. For more information about pres ets , see Preset Positions, on page 27.

he Magniﬁer.

position in the Overview to steer the camera to that position. Alternatively, use a joystick

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AXIS P5544 PTZ Dome Network Camera

Accessing the Product

Normal Mode

In Normal mode, the camera is looking through the dome cover avoiding the Panopsis lens. The Live View p age shows the camera view and an Overview snapshot.

Click in the Overview snapshot to quickly ste er the camera view to a new position. The current position is indicated by the green circle. Alternatively, use the mouse or a joystick to pan and tilt in the camera view.

To zoom in and out, use the Zoom bar, rotate the mouse wheel or use a joystick. Normal mode also supports Area zoom.Tozoomin, click in the image and draw a rectangle around the area to be magniﬁed. To zoom out, rotate the mouse wheel.

If preset positions are deﬁned, the presets are shown as small circles in the Overview snapshot. Click on a preset position to steer the camera vie w to t hat position. Alternatively, pres ets can be selected from the PTZ Presets tab. For more information about pres ets , see Preset Positions, on page 27.

To go to Overview mode, click

or click in the circle in the center o

f the Overview snapshot.

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AXIS P5544 PTZ Dome Network Camera

Accessing the Product

Controls on the Live View Page

The viewer toolbar on the Live View page provides the following controls:

Go to Overview mode.

Click the View size button to reduce the size of the displayed video.

Play a live media stream.

Pause the live media stream.

Start recording the video stream. An ongoing recording is indicated by a red marker. To stop recording, click the button

again. The recording is saved to the location speciﬁed in the AMC Control Panel.

Display video in Full-screen mode. Press ESC (Escape) on the computer keyboard to cancel full-screen mode.

Take a Snapshot of the video image. The image is saved to the location speciﬁed in the AMC Control Panel. Enable this button from Setup > Live View Conﬁg > Action Buttons.

Zoom bar — (Normal mode only) Use the slider to zoom in and out, or click on the arrows to zoom in and out in steps.

The viewer toolbar can be disabled from Setup > Live View Conﬁg.

The following tabs contain additional settings:

Displays the available Preset Positions. A preset position is a predeﬁned view that can be used to quickly steer the camera to a speciﬁc location. Click on a preset to go to that position. For more information, see Preset Positions, on page 27.

Displays the available Stream Proﬁles.Astreamproﬁle is a set of pre-conﬁgured stream settings including resolution, compression, frame rate and overlay settings. Click on a proﬁle to stream live video using that proﬁle. For more information, see Stream Proﬁles, on page 18.

The Audio tab is displayed if audio is enabled. See Audio Controls, on page 11.

The Actions tab displays:

• Manual trigger buttons, see page 12.

•User-deﬁned links, see page 25.

• Output buttons. These are used to control external devices connected to the Axis product’s output ports See page 25.

If PTZ Control Queue is enabled, the time each user is in control of the PTZ functionality is limited. Click the buttons to enter or exit the queue. The PTZ Control Queue is set up under PTZ > Control Queue,seepage 29.

Note

The Live V iew page ca n be customized to meet s peciﬁ c requirements and user preferences. If the Live View page has been customized, some of the functions and controls described here may differ from those displayed in your own L ive View page.

Audio Controls

The controls available from the Audio tab on the Live View page are used to control the speakers and microphone connected to the computer. The buttons are only visible when audio is enabled.

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AXIS P5544 PTZ Dome Network Camera

Accessing the Product

Microphone on and Microphone off. Click to mute or unmute the microphone. In Simplex — speaker only mode, the Microphone on and Talk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission.

Use the slider to control the volume of the microphone.

Speaker on and Speaker off. Click to turn the speakers on and off.

Use the slider to control the volume of the speakers.

Half-duplex mode

The Talk/Listen buttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbeconﬁgured from the Audio tab in the AMC Control panel:

• Push-To-Talk mode: Click and hold the button to talk (send audio). Release the button to listen.

• Toggle mode: Click once to switch between talking and listening.

Simplex – speaker only mode

To send audio, the Microphone on and Talk buttons must both be active. Click either button to stop audio transmission.

To open the AMC Control Panel, right-click in the image and select Settings.

To enable audio, go to Setup > Video & Audio > Video Stream.OntheAudio tab, select Enable audio.

To change the audio mode and to control the speakers and microphone connected to the Axis product, go to Setup > Video & Audio > Audio Settings.

Manual Trigger

The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and c onﬁguration.

In the Live View page, the manual trigger buttons are available from the Actions tab. Click Trigger on to start t he action. Click Trigger off to stop the action.

To conﬁgure the manual trigger:

1. Go to Setup > Events.

2. Click Add to add a new action rule.

3. From the Trigger drop-down list, select Input Signal.

4. From the second drop-down list, select Manual Trigger.

5. Select the desired action and conﬁgure the other settings as required.

For more information about action rules, see Events, on page 33.

To show the manual trigger buttons in the Live View page:

1. Go to Setup > Live View Layout.

2. Under Action Buttons,selectShow manual trigger button.

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AXIS P5544 PTZ Dome Network Camera

Media Streams

The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream proﬁles. Other applications and clients can access video and audio streams directly, without going via the Live View page.

How to Stream H.264

The video com pression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.

Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:

Unicast RTP

RTP over RTSP

RTP over RTSP over HTTP

Multicast RTP

AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit speciﬁc requirements.

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed copies of the client is prohibited. To

This unicast method (RTP over UDP) is used for live unicast video, especially when it is important to always have an up-to-date video stream, even if some images are dropped.

This unicast method (RTP tunneled over RTSP) is useful as it is relatively simple to conﬁgure ﬁrewallstoallowRTSPtrafﬁc.

This unicast method can be used to traverse ﬁrewalls. Firewalls are commonly conﬁgured to allow the HTTP protocol, thus allowing RTP to be tunneled.

This method (RTP over UDP) should be used for live m ulticast video. The video stream is always up-to-date, even if some images are dropped. Multicasting provides the most efﬁcient usage of bandwidth whe n there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network router unless the router is conﬁgured to allow this. It is not possible to multicast over the Internet, for example. Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections.

purchase additional licenses, contact your Axis reseller.

Unicasting is used for video-on-demand transmission so that there is no video trafﬁc on the network until a client connects and requests the stream. Note that there are a maximum of 20 simultaneous unicast connections.

MJPEG

This format uses standard JPE G still images for the video stream. These images are then displayedandupdatedataratesufﬁcient to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage contained in the stream. The recommended method of accessing Motion JPEG live vid eo from the Axis product is to use the AXIS Media Control in Internet Explorer in Wind ows.

AXIS Media Control (AMC)

AXIS Media Control (AMC) in I nternet Explorer in Windows is the recommended method of accessing live video from the Axis product.

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AXIS P5544 PTZ Dome Network Camera

Media Streams

TheAMCControlPanelcanbeusedtoconﬁgure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information.

The AMC Control Panel is automatically installed on ﬁrst u se, after which it can be conﬁgured. Open the AMC Control Panel from:

• Windows Control Panel (from the Start menu)

• Alternatively, right-click the video image in Internet Explorer and click Settings.

Alternative Methods of Accessing the Video Stream

You can also access video and images from the Axis product in the following ways:

• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.

• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

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AXIS P5544 PTZ Dome Network Camera

Media Streams

Note

• <ip>= IP addess

• The Axis product supports QuickTime 6.5.1 and later.

• QuickTime adds latency to the video stream.

• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

Accessing Audio Streams

The Live View page provides access to audio through AXIS Media Control; in addition audio can be accessed in the following ways:

• VAPIX® Application Programming Interface (API) For more information, visit www.axis.com/developer

• Windows Media Player supports simplex audio. The following paths can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

•TheJava applet supports simplex audio with G.711 encoding.

supports G.711 and AAC audio encoding. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

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AXIS P5544 PTZ Dome Network Camera

Setting Up the Product

The Axis product can be conﬁgured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.

• Administrators have unrestricted access to all settings.

• Operators have access to all settings except System Options

See also the online help

Basic Setup

Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:

1. Users. See page 39.

2. TCP/IP. See page 41.

3. Date & Time. See page 40.

4. Video Stream. See page 17.

5. Audio Settings. See page 21.

The Basic Setup menu can be disabled from System Options > Security > Users.

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AXIS P5544 PTZ Dome Network Camera

Video and Audio

The video and audio settings c a n be used to optimize video and audio quality. You can conﬁgure the following:

• Video stream settings. See page 17.

•Streamproﬁles. See page 18.

• Camera settings. See page 19.

• Overlay image. See pa ge 20.

•Privacymask.Seepage 21.

• Audio settings. See page 21.

• Audio clips. See p age 23.

Video Stream

You can deﬁne the following video stream settings from Video & Audio > Video Stream:

•Image.Seepage 18.

• H.264. See page 18.

•MJPEG.Seepage 18.

Pixel Counter

The pixel counter shows the number of pixels in an area of the im age. The pixel counter is useful in situations where there is a

irement that the image is a certain size, for e xample in face recognition.

requ

The pixel counter can be accessed from:

• Video & Audio > Video Stream.UnderPreview, click Open and select the Show pixel counter option to enable the rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height ﬁelds and click Apply.

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AXIS P5544 PTZ Dome Network Camera

Video and Audio

• The Live View page in Internet Explorer in Windows. Ri ght-click in the image and select Pixel counter.Usethemouse to move and resize the rectangle.

Image

The default image settings can be conﬁgured under Video & Audio > Video Stream.SelecttheImage tab.

The follo wing settings are available:

• Resolution. Select the default resolution.

• Compression. The compression level affects the image quality, bandwidth and ﬁle size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger ﬁle sizes.

• Maximum frame rate. To avoid bandwidth problems, the frame rate allo wed to each viewer can be limited.

• Overlay settings.SeeOverlay, on page 20.

Click Save to apply the new settings.

H.264

H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-fr ames. An I-frame is a complete image whereas P-frames only contain the differences from previous frames.

The GOV length is the number of f rames between two consecutive I-frames. Increasing the GOV length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality.

ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up more bandwidth for increased activity in the image, and less for lower image activity. CB R allows you to set a ﬁxed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate wo uld usually need to incre ase for increased image activity, but in this case cannot, frame rate and image quality are affect possible to prioritize either frame rate or imag e quality. Not setting a priority means that frame rate and image quality are equally affected. You must save your settings before they can take effect.

The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay Settings and enter the modiﬁer #b in the ﬁeld.

ed negatively. To partly compensate for this, it is

MJPEG

Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting provides consistently good image q size optimizes bandwidth and storage usag e, but may give poor image quality. To prevent increased bandwidth and storage usage, the maximum frame size should be set to an optimal value.

uality at the expense of increased bandwidth and storage usage in low light. Limiting the frame

Stream Proﬁles

Astreamproﬁle is a set of pre-conﬁgured stream settings including resolution, compression, frame rate and overlay settings. Stream proﬁles can be used:

• When setting up recording using action rules, see Events, on page 33.

• When setting up a continuous recording, see Continuous Recording, on page 37.

• In the Live View page – select the stream proﬁle from the Video tab.

Four pre-programmed stream proﬁles are available for quick set up. E ach pre-programmed proﬁle has a descriptive name, indicating its purpose. If required, the pre-programmed stream proﬁles can be modiﬁed and new customized stream proﬁles can be created.

To create a new proﬁle or modify an existing proﬁle, go to Setup > Video & Audio > Stream Proﬁles.

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AXIS P5544 PTZ Dome Network Camera

Video and Audio

To select a default stream proﬁle for the Live View page, go to Setup > Live View Conﬁg.

Camera Settings

The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.

Image Appearance

Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image.

The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.

Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light conditions. A lower setting reduces image noise, but the whole image will appear less sharp.

White Balance

White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light

source from the drop-down list. For a description of each available setting, see the online help

Wide Dynamic Range

Wide dynamic range can improve the exposure when there is a considerable contrast between light and dark areas in the image. Enable WDR in intense backlight conditions. The different WDR settings adjust for various amounts of contrast in the image. Use a higher WDR number for a higher contrast. Disable WDR in low light conditions for optimal exposure.

Exposure Settings

Conﬁgure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidth considerations.

Exposure control - These settings is used to adapt to the amount of light used. Auto situations. The shutter speed is automatically set to produce optimum image quality.

Maxexposuretime-Select the maximum exposure time from the drop-down list. Increasing the exposure time will improve image quality, but decrease the frame rate. There may also be an increa se in motion blur. Checking Allow slow shutter decreases the shutter speed in low light to improve image bri

Enable Backlight compensation - Enable thi the image to appear too dark.

Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular requirement, select a predeﬁned area.

Max gain - M easured in decibels (dB), gain describes the amount of ampliﬁcation applied to a signal, in this case the visual information in the im increasetheamountofimagenoise.

Day/Night

The IR cut ﬁ when using an IR lamp, set the IR cut ﬁlter to Off. This increases light sensitivity and allows the product to “see” infrared light. The image is shown in black and white when the IR cut ﬁlter is off.

lter prevents infrared (IR) light from reaching the image sensor. In poor lighting conditions, for example at night, or

age. A high level of ampliﬁcation may p rovide a better image in very low light situations. A high gain will also

ghtness.

s option if a bright spo t of light, for example a light bulb, causes other areas in

matic is the default settings can be used in most

If using automatic Exposure control,settheIRcutﬁlter to Auto to automatically switch between On and Off accordingtothe

ghting conditio ns.

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AXIS P5544 PTZ Dome Network Camera

Video and Audio

Image Settings

Autofocus enabled - Automatic focusing is enabled by default. If the focus position is changed manually using the focus bar, autofocus will be disabled even if enabled here. In this case, use the PTZ control panel to enable autofocus, see . If required, the focus control can be d isabled under PTZ > Advanced > Controls.

ImagefreezeonPTZ-Select All movements to freeze the image while the camera is moving during a pan, tilt or zoom operation. Once the camera reaches its new position, the view from that position is shown. Presets freezes the image only when the camera moves between preset positions.

Overlay

Overlays are used to provide extra information, for example for forensic video analysis or during product installation and conﬁguration. Overlays are superimposed over the video stream.

An overlay text can display the current date and time, or a text string. When using a text string, modiﬁers can be used to display information such as the current bit rate or the current frame rate. For information about available modiﬁers, see File Naming &

Date/Time Formats in the online help

To e n able overlays:

1. Go to Video & Audio > Video Stream and select the Image tab.

2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must ﬁrst be uplo aded to the Axis product, see Overlay Image.

3. To include date and time, select Include date and Include time.

4. To include a text string, select Include text and enter the text in the ﬁeld. Modiﬁers can be used, see File Naming &

Date/Time Formats in the online help

5. Select the text color, the text background color and the position of the overlay.

6. Click Save.

Tomodifythedateandtimeformat,gotoSystem Options > Date & Time.SeeDate & Time, on page 40.

Note

Overlay images and transparent text backgrounds are not available in Overview mode.

Overlay Image

An overlay image is a static image superimposed over the video stream. The image, for examp le company logo, is used to provide extra information or to mask a part of the image.

The overlay image is displayed in Normal mode. The image is not available in Overview mode.

To use an overlay image, the image must ﬁrst be uploaded to the Axis product:

1. Go to Video & Audio > Overlay Image.

2. Click Browse andbrowsetotheﬁle.

3. Click Upload.

4. Select the image to use from the Use overlay image list.

5. Click Save.

To display the overlay image:

1. Go to Video & Audio > Video Stream and select the Image tab.

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AXIS P5544 PTZ Dome Network Camera

Video and Audio

2. Under Overlay Settings,selectInclude overlay image at the coordinates and enter the X and Y coordinates.

3. Click Save.

For information about supported image formats, see the online help

Privacy Mask

A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API).

Privacy masks are displayed in Normal mode. Overview mode always shows the whole mo n itored area.

The Privacy Mask List, Video & Audio > Privacy Mask, shows all the masks that are currently conﬁgured in the Axis product and indicates if they are enabled.

The Pan/Tilt/Zoom coordinates of the privacy mask are locked in their position. This means that regardless of the angle and zoom of the lens, the same place or object will be hidden. To deﬁne at what magniﬁcation the mask should be displayed, zoom to the desired level and click Set level.

You can add a new mask, re-size the mask with the mouse,chooseacolorforthemask,andgivethemaskaname.

For more information, see the online help

Important

Adding many privacy masks may affect the product’s performance.

Audio Settings

The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio.

Note

A multi-connector cable (available from Axis; Multi-Connector Cable (sold separately)) is required when connecting external audio equipment to the Axis product.

Audio Modes

The Axis product supp orts the following audio modes:

Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and receive audio at the same time. There is no echo cancellation; if feedback loops appear, try moving the microphone or the speaker.

Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see Audio Controls, on page 11.

Simplex — speaker only - Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product. To transmit audio using the Live View page, the Talk and Microphone on buttons must both be active, see Audio Controls, on page 11.

Simplex — microphone only - Audio captured by the product microphone is transmitted from the Axis product to one or more clients.

To set the audio mode, go to Video & Audio > Audio Settings and select the desired mode from the Audio mode drop-down list.

Audio Input

An external micropho n e or a line source can be connected to the product’s Audio-in connector. Conﬁgure the audio input settings under Video & Audio > Audio Settings.

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Video and Audio

Note

A multi-connector cable (available from Axis; Multi-Connector Cable (sold separately)) is required when connecting external audio equipment to the Axis product.

Source - Select Microphone for an external microphone or Line for a Line in device, e.g. an audio mixer for multiple microphones or a microphone with a built-i n ampliﬁer.

Microphone power - The Enable microphone power option provides DC power for an external microphone. Microphone power should only be used with microphones that have no battery. This setting should not be enabled when using a dynamic or battery powered microphone. Microphone power will not harm the microphone; if you are uncertain, try switching it off and on. To use a professional microphone r equiring 48V phantom power, you need an external power supply and a balanced-unbalanced converter (audio tra nsformer) in between.

Input gain - Control the volume (dB Full Scale) of the audio input. If the sound is too low, choose a higher dB, to amplify the sound. If the sound is too high, choose a lower dB. The Level bar give s a visual representation of the audio signal level in dB relative to the full-scale input level.

• Green — the signal is at a good level.

• Yellow — the signal is becoming distorted.

• Red — the signal is distorted.

Encoding - Select digital audio encoding format.

• AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included in the Axis product.

• G711

• G726

Sample rate - The number of times per second the sound is sampled. A higher sample rate will provide better audio quality, but also r equires a greater bandwidth.

Bit rate - Set the required bit rate depending on the s rate may have latency or delay, but will require less bandwidth.

For more information ab out these settings, please see the online help

elected encoding. A higher bit rate will give better audio quality. A lower bit

Audio Output

An external speaker can be connected to the product’s Audio-out connector (a built-in ampliﬁer is required for this). The output can be connected to another am

Conﬁgure the audio ou

Note

A multi-connector cable (available from Axis; Multi-Connector Cable (sold separately)) is required when connecting external audio equipment to the Axis product.

pliﬁer with speakers. A stereo connector must be used for the audio out.

tput settings under Video & Audio > Audio Settings.

Output gain - Control the volume (dB Full Scale) of the line audio output. If the sound is too low, choose a higher dB. If the sound is too high, choose a lower dB.

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AXIS P5544 PTZ Dome Network Camera

Video and Audio

Audio Clips

An audio clip is a sound ﬁle that can be played when events occur. The audio clip must ﬁrst be uploaded to the Axis product or recorded by a microphone connected to the product.

To add, download, mod ify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help

To conﬁgure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events, on page 33.

Note

Audio clips cannot be used if the product’s audio functionality is enabled. The audio functionality is enabled on the Audio tab under Video & Audio > Video Stream.

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AXIS P5544 PTZ Dome Network Camera

Live View Conﬁg

You can customize the Live View page and alter it to suit your requirements. It is possible to deﬁne the following features of theLiveViewpage.

•StreamProﬁle. See page 18.

• Default Viewer for Browser. See page 24.

• Viewer Setting s. See page 25.

• Action Buttons. These are the buttons described in Controls on the Live View Page, on page 11.

•UserDeﬁned Links. See page 25.

• Output Buttons. S ee page 25.

Default Viewer for Brow

From Live View Conﬁg > to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and selects the best available combination.

Note

The Overview snapshot, see Normal Mode, on page 10, is only available when using AMC or Server Push.

sers

Default Viewer select the default method for viewing video images in your browser. The product attem pts

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AXIS P5544 PTZ Dome Network Camera

Live View Conﬁg

Browser Viewer Description

Windows Internet E xplorer

Other browsers

For more information, please see the online help .

AMC

QuickTime

Java applet

Still image Displays still images only. Click the Refresh button in your browser to view a

Server Push

QuickTime

Java applet

Still image Displays still images only. Click the Refresh button in your browser to view a

Recommended viewer in Internet Explorer (H.264/Motion JPEG)

H.264

A slower imaging alternative to AMC (Motion JPEG). Requires o ne of the following install ed on the client:

• JVM (J2SE) 1.4.2 or higher

• JRE (J2SE) 5.0 or higher

new image

Recommended viewer for other browsers (Motion JPEG).

H.264

A slower imaging alternative to Server Push (Motion JPEG only).

new image

Viewer Settings

To conﬁgure options for the viewer, go to Live View Conﬁg > Viewer Settings.

•SelectShow viewer toolbar to display the viewer toolbar under the video image in the Live View page. See Controls on the Live View Page, on page 11.

• H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media Control. This is used to prevent i nstallation of unlicensed copies. Further decoder licenses can be purchased from your Axis reseller.

•SelectEnable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location speciﬁed in the A MC Control Panel. See AXIS M edia Control (AMC), on page 13.

User Deﬁned Links

To display user-deﬁned links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When deﬁning a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external d evices connected to the product, or they can link to a web page. Custom links deﬁned as cgi links will run the script in the background, in a hidden frame. Deﬁning the link as a web link will open the link in a new window.

IntheLiveViewpage,user-deﬁnedlinksareavailablefromtheActions tab.

Output Buttons

External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page.

To display output buttons in the Live View page:

1. Go to Setup > Live View Conﬁg.

2. Under Output Buttons, select the type of control to use:

- Pulse activates the output for a deﬁned period of time. The pulse time can be set from 1/100 second to 60 seconds.

- Active/Inactive displays two buttons, one or each action.

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AXIS P5544 PTZ Dome Network Camera

Live View Conﬁg

In the Live View page, the buttons are displayed on the Actions tab.

To conﬁguretheactiveandinactivestates,gotoSystem Options > Ports & Devices > I/O Ports and set the port’s Normal state.

For more information about I/O ports, see I/O Ports, on page 47.

Note

A multi-connector cable (available from Axis) is required when connecting external I/O devices to the Axis product. See

Multi-Connector Cable (sold separately), on page 50

Page 27

AXIS P5544 PTZ Dome Network Camera

PTZ (Pan Tilt Zoom)

Preset Positions

A preset position is a predeﬁned view that can be used to quickly steer the camera to a speciﬁc location. Preset positions can be accessed in several ways:

• By selecting the preset from the PTZ Presets tab or the Overview snapshot in the Live View Page.

• When setting up action rules. See page 33.

• When setting up Guard Tour. See page 28.

• When setting up the Gatekeeper. See page 27

To add a preset position:

1. Go to PTZ > Preset Positions.

2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.

3. Enter a descriptive name in the Current position ﬁeld.

4. If required, select Use current position as Home.

5. Click Add. Thecamera’sposition,irisandfocussettingsaresavedasapresetposition.

The default Home pos ition is Overview m ode , see page 9 . To set a customized home position, select Use curren when adding a preset position. The user-deﬁned home position will have (H) added, for example, Entrance (H). The default Home position, called “Home”, will still be available.

The product can be conﬁgured to return to the Home position when the PTZ functionality has been inactive for a speciﬁed length of time. Enter the length of time in the Return to home wh product from automatically returning to the Home position.

To include the preset position name in the overlay text, go to Video & Audio,selectInclude overlay text and enter the modiﬁer #P in

the ﬁeld. For more information about modiﬁers, see File Naming & Date/Time Formats intheonlinehelp

en inactive ﬁeld and click Save. Setthetimetozerotopreventthe

t position as Home

Gatekeeper

The Gatekeeper monitors an area such as an entrance gate. It can pan, tilt and zoom in, and take a snapshot of, for example, a face, triggered by movement in the area. The camera will then automatically return to the home position and continue to overview the monitored area.

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AXIS P5544 PTZ Dome Network Camera

PTZ (Pan Tilt Zoom)

To conﬁgure the Gatekeeper, follow the online instructions under PTZ > Gatekeeper.

Guard Tour

A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for conﬁgurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.

Toaddaguardtour:

1. Go to PTZ>GuardTourand click Add.

2. Enter a descriptive name.

3. Specify the pause length between runs.

4. Select an available preset position and click Apply.

5. Specify the Move Speed.

6. Specify the View Time in seconds or minutes.

7. Specify the View Order or select the Random view order option.

8. Click Save.

To modify or remove guard tours, go to PTZ>GuardTour, select the guard tour in the Guard Tour List and click Modify/Remove.

For more information see the online help

Note

The pause between guard tour runs must be set to at least 10 minutes.

OSDI Zones

On-Screen Direction Indicator (OSDI) zones can be included in the overlay text (see Overlay, on page 20)toaidtheusertonavigate the Axis product. Each OSDI zone is set up with coordinates and a descriptive name.

OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone area Click Get to set the coordinates. Proceed to where the upper right point of zone should be located and click Get. Give the zone a descriptive name and click OK.

To include the name of the OSDI zone in the overlay text, go to Video & Audio < Video Stream < Overlay Settings.Checkthe Include text box a

Formats intheonlinehelp

nd enter the modiﬁer #L in the ﬁeld. For more information about mo diﬁers, see File Naming & Date/Time

s. First navigate to where you would like the lowermost left point of the OSDI zone to be located.

Advanced

Limits

Deﬁne the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance.

Conﬁgure the near focus limit to avoid focusing on objects too close to the camera lens.

Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed.

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AXIS P5544 PTZ Dome Network Camera

PTZ (Pan Tilt Zoom)

When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e. the speed the ca m era view moves at wh en the joystick is pushed all the way out in any directio n. This is useful then the view is zoomed in on an object.

When Enable Auto-ﬂip is selected, the Axis product will simulate continuous pan movement in the same direction, i.e. the camera will pan the full 360 degrees, even though there is a mechanical stop at ±180 degrees.

When Enable movement prediction is se lecte d , the Axis product will attempt to predict the new position in the pan movement, after compensating for the slight delay while the camera changes direction after an auto-ﬂip. This is useful for tracking moving objects or persons when using the joystick or emulated joystick mode.

See the online help

for more information.

Controls

Panel Shortcut Command Buttons can be conﬁgured to provide direct access to commands issued via the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page through the Ctrl panel button, see .

Deselect the options under Enable/Disable controls to disable the pan, tilt, zoom, focus and iris controls.

Note

Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement.

Control Queue

The administrator can set up a queue for PTZ controllers from PTZ > Control Queue. Once s et up, the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time. Other users will be placed in queue.

A user who belongs to a group (see Users, on page 39) with a higher PTZ priority can go before other users in the queue and take control of the product. The order of priority is as follows:

1. Administrator — An administrator takes over PTZ control regardless of who is ﬁrst in queue. The administrator will be removed from the queue 60 seconds after the last PTZ control command.

2. Event — The Axis product can be conﬁgured to go to a preset position when triggered by an alarm (see Events, on page 33). The event will immediately be placed ﬁrst in the queue except when an administrator is in control.

3. Operator — Same as administrator but with lower priority

4. Guard Tour — A guard tour (see p age 28) has PTZ control for an indeﬁnite period of time. It may be overridden by an operator, event or administrator. The guard tour will resume when higher priority groups leave the queue.

5. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue.

Note

• The administr

• To identify different users in the viewer group, cookies must be enabled on the client.

ator can enable and disable PTZ controls for selected users.

Page 30

AXIS P5544 PTZ Dome Network Camera

Detectors

Motion Detection

Motion detection is used to generate an alarm whenever movement starts or stops in the camera’s ﬁeld of view. The alarm is generated when the camera is in Overview Mode, that is, when using the Panopsis lens. See Overview Mode, on page 9 .

Motion detection is conﬁgured by deﬁning up to 10 Include and Exclude windows:

• Include windows —deﬁne areas where motion should be detected

• Exclude windows —deﬁne areas within an Include window that should be ignored (areas outside Include windows are automatically ignored).

For instructions, see Set Up Motion Detection Windows, on pa ge 30.

To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See Motion Detection Parameters, on page 31.

Once motion detection windows are conﬁgured, the Axis product can be conﬁgured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule, on page 34.

Note

Using the motion detection feature may decrease the product’s overall performance.

Set Up Motion Detection Windows

To set up a motion detection Include W indow , follow these instructions:

1. Go to Detectors > Motion Detection.

2. Select the Conﬁgure Included Windows option and click New. Select the new window in the list of windows and enter adescriptivename.

3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired position) of the window.

4. Adjust the Object Size, History and Sensitivity proﬁle sliders (see Motion Detection Parameters for details). Any detected motion within an active window is indicated by red peaks in the Activity window.

5. Click Save.

To exclude parts of the include window, select the Conﬁgure Excluded Windows and position the exclude window within the include window.

To delete an include or exclude window, select the window in the list of windows and click Del.

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AXIS P5544 PTZ Dome Network Camera

Detectors

Motion Detection Parameters

The parameters controlling motion detection are described in the table below:

Parameter

Description

High level (100%)

Medium level (50%)

Low level (0%)

Recommended values

Default values

Note

• To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size.

• To avoid triggering on small objects, select a high object size.

• If no objects should appear in the Include Window, select a high history level. trigger as long as the object is present in the window.

• To only detect ﬂashing light, select a low sensitivity. In other cases high sensitivity is rec ommended.

Object Size

Object size relative to window size.

Only very large objects trigger motion detection.

Even very small objects trigger motion detection.

5–15% 60–90% 75–95%

15% 90% 90%

History

Object memory length.

An object that appears in the window triggers motion detection for a long time before it is conside red as non-moving.

An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving.

This will cause motion detection to

Sensitivity

Difference in luminance between background and object.

Ordinary colored objects on ordinary background s trigger motion detection.

A large difference in luminance is req u ired to trigger motion detection.

Only very bright objects on a dark background trigger motion detection.

Audio Detection

The Axis product can be conﬁgured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the mo st sensitive and 100 the least sensitive.

1. Go to Detectors > Audio Detection.

2. Set the audio alarm level and click Save.

3. Go to Events > Action Rules and set up an action rule, see Setting Up an Action Rule, on page 34.

Note

A multi-connector cable (available from Axis) is required when connecting external audio equipment to the Axis product. See Multi

Detected audio is indicated by colored peaks in the Activity indicator. An e vent is triggered when detected audio rises above or falls below the threshold value, which is represented by the bar.

-Connector Cable (sold separately), on page 50.

Page 32

AXIS P5544 PTZ Dome Network Camera

Applications

Third party applications can be uploaded to and installed on the Axis product. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications

To upload an application, go to Applications > Overview, click Browse to locate the ﬁle and then click Upload Package. Click on the uploaded application’s name to open the menu options Settings, License and About.Forconﬁguration instructions, please refer to the documentation provided with the application.

Most applica tions need a license to run. To install the license, select the License menu option. If the product is connected to the Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options > Support > System Overview) to receive a license key.

Installed Applications lists installed ap plicati ons with information about the version and the ve ndor, the status of the application (running or not running), and information about the license.

Use the Start and Stop buttons to start and stop the application.

To generate a log ﬁle for the application, select the application and click Log.

Note

It is recommended to run one application at a time. Avoid running applications when motion detection is active.

Page 33

AXIS P5544 PTZ Dome Network Camera

Events

The Axis product can be conﬁgured to perform actions whe n different events occur, for example, start a recording when motion is detected. The set of conditions that deﬁnes how and when the action is triggered is called an Action Rule.

Available Action Rule triggers and conditions include:

• Applications — use installed applications to trigger the rule, see Applications, on page 32.

• Detectors

- Audio Detection — trigger the rule when audio is detected, see Audio Detection, on page 31.

- Motion Detection — trigger the rule when motion is detected, see Motion Detection, on page 30.

• Hardware

- Fan — trigger the rule if the fan is malfunctioning. Thiscanforexamplebeusedtosendmaintenance notiﬁcations.

- Network — trigger the rule if network connection is lost or resto red. This can for example be used to start recording to the SD card.

- Temperature — trigger the rule if the temperature falls outside or inside the operating range of the product. This

• Input Signal

- Digital Input Port — trigger the rule when an I/O port receives a signal from a connected device, see I/O

- Manual Trigger — trigger the rule using the Manual Trigger buttons in the Live View page, see Manual Trigger,

• PTZ

- Moving — trigger the rule when the cam era view moves due to a PTZ operation. This can for example be used

- Preset Reached —triggertherulewhenthecamerastopsatapresetposition. Thiscanbeforexamplebeused

• Storage

- Available — trigger the rule when the storage device is unmounted or removed. This can for example be

- Full —

- Locked

• System

canforexamplebeusedtosendmaintenancenotiﬁcations.

Ports, on page 47.

on page 12. This can for example be used to validate actions during product installation and conﬁguration.

as an additional condition to prevent an action r camera view moves due to a PTZ operation.

with the Send Images action to upload images from the preset position.

used to sen

overwritten to prevent the storage device from becoming full.

d maintenance notiﬁcations.

trigger the rule when the storage device is full. Under normal operation, the oldest recordings will be

—triggertheruleifthestoragedeviceislocked(writeprotected).

ule triggered by motion detectio n to record video while the

• Time

- System Initializing — trigger the rule when the product is being started. This can for example be used to send a notiﬁcation when the product restarts.

- Recurrence — trigger the rule periodically, see Recurrences, on page 35. This can for example be used to upload an ima ge every 5 minutes.

- Use Schedule — trigger the rule according to the s e lecte d schedule, see Schedules, on page 35.

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AXIS P5544 PTZ Dome Network Camera

Events

Available actions include:

• Day/Night Vision Mode —setdaymode(IRcutﬁlter on) or night mode (IR cut ﬁlter off).

• Output Port — activate an I/O port to control an external device.

• Play Audio Clip —seeAudio Clips, on page 23.

• PTZ Control

- Preset Position — go to a preset position.

- Guard Tour — start a guard tour, see Guard Tour, on page 28.

• Record Video — record video to a selected storage.

• Send Images —sendimagestoarecipient.

• Send Notiﬁcations —sendanotiﬁcation message to a recipient.

Setting Up an Action Rule

An action rule deﬁnes the conditions that must be met for the product to perform an action, for example record video or send email notiﬁcations. If multiple conditions are deﬁned, all must be met to trigger the action.

The following example describes how to set up an action rule to record video to a network share if there is movement in the camera’s ﬁeld of view.

Set up motion detection and add a network share:

1. Go to Detectors > Motion Detection and conﬁgure a motion detection window, see page 30

2. Go to System Options > Storage and set up the network share, see page 46.

Set up the action rule:

1. Go to Events > Action Rules and click Add.

2. Select Enable rule and enter a descriptive name for the rule.

3. Select Detectors from the Trigger drop-down list.

4. Select Motion Detection from the drop-down list. Select the motion detection window to use.

5. Optionally, select a Schedule and Additional conditions,seebelow.

6. Under Actions, select Record Video from the Type drop-down list.

7. Select a Stream proﬁle and conﬁgure the Duration settings as described below.

8. Select Network Share from the Storage drop-down list.

To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, d uring which the trigger should be ignored before the action rule can be activated again.

The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the recording time will be extended with another post-trigger time period.

For more information, see the online help

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AXIS P5544 PTZ Dome Network Camera

Events

Recipients

Recipients receive media ﬁles and notiﬁcation messages. The following recipients are available:

Recipient Use with action

FTP

HTTP

Network Share Send Images

TCP Send Notiﬁcation

To add a recipient:

1. Go to Events > Recipients and click Add.

Send Images

Send N otiﬁcation

Send Images

Send N otiﬁcation

2. Enter a descriptive name

3. Select a recipient Type.

4. Enter the information needed for the recipient type.

5. Click Test to test the connection to the recipient.

6. Click OK.

Schedules

Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofﬁce hours. Use one of the predeﬁned schedules or create a new schedule as described below.

To create a new schedule:

1. Go to Events > Schedules and click Add.

2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.

3. Click OK.

To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.

Recurrences

Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or every hour.

To s et up a recurrence:

1. Go to Events > Recurrences and click Add.

2. Enter a descriptive name and recurrence pattern.

3. Click OK.

To use the recurrence in an Action Rule, ﬁrst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.

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AXIS P5544 PTZ Dome Network Camera

Events

To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.

Page 37

AXIS P5544 PTZ Dome Network Camera

Recordings

TheAxisproductcanbeconﬁgured to record video continuously or according to an action rule:

• To start a c ontinuous recording, see page 37.

• To set up action rules, see page 34.

• To access recordings, see Recording List, on page 37.

•Toconﬁgure camera controlled storage, see Storage, on page 45.

Recording List

Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the event that triggered the recording.

To play or d ownload a recording, follow these steps:

1. Go to Recordings > List.

2. Use the ﬁlter to narrow the list of recordings. Enter the desired ﬁlter criteria and click Filter. Some ﬁlters may take a long time to complete.

3. Select the recording.

4. Click Play to play the recording, or click Download to download the recording.

Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded ﬁle is a zip ﬁle containing a minimum of three ﬁles, of which the Matroska (mkv) ﬁles are the actual recordings. The recordings are time-stamped with the date and time they were downloaded (that is, not the date the

Note

To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software

For detailed recording and video information, select a recording and click Properties.

To remove a recording, select the recording and click Remove.

recordings were made).

Continuous Recording

The Axis p roduct can be conﬁgured to continuously save video to a storage device. See Storage, on page 45 for more information about storage devices. To prevent the disk from becoming full, it is recommended to conﬁgure the disk to automatically remove old recordings.

To start a continuous recording, follow these steps:

1. Go to Recordings > Continuous.

2. Select Enabled.

3. Select type of storage device from the Disk list.

4. Select a Stream proﬁle to use for continuous recordings.

5. Click Save to save and start the recording.

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AXIS P5544 PTZ Dome Network Camera

Recordings

Note

If a new stream proﬁle is selected while a recording is ongoing, the recording will be stopped a nd saved in the recording list and a new recording with the new stream proﬁle will start. All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings.

Page 39

AXIS P5544 PTZ Dome Network Camera

System Options

Security

Users

User access control is enabled by default and can be conﬁgured under System Options > Security > U sers. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.

The user list displays authorized users and user groups (access levels):

Viewer - Access to the Live View page

Operator - Access to the Live View page and to all settings except System Options

Administrator - Unrestricted access to all settings; can add, modify and remove other users.

Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there are viewing clients that do not suppo rt encryption, or if you upgraded the ﬁrmware and existing clients support encryption but need to log in aga in and be conﬁguredtousethisfunctionality.

Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.

Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.

Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be made before using the Axis product.

ONVIF

ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants, and manufacturers to take advantage of the p o ssibilities offered by network video technology. ONVIF enables interoperablity betwe en different vendor products, increased ﬂ exibility, red

By creating a user you automaticall with the product. For more information see www.onvif.org

y enable ONVIF communication. Use the user name and password with all ONVIF communication

uced cost and future-proof systems.

IP Address Filter

IP address ﬁlter ing is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denie d acces

The administr

ator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).

s to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address ﬁltering.

HTTPS

The Axis product supports encrypted browsing using HTTPS. This is conﬁgured on the System Options > Security > HTTPS page.

A self-signed certiﬁcate can be used until a Certiﬁcate Authority-issued certiﬁcate has been obtained. Click Create self-signed certiﬁcate to install a self-signed c ertiﬁcate. Although self-signed certiﬁcates are free and offer some protection, true security is only implemented after the installation of a signed certiﬁcate issued by a Certiﬁcate Authority.

To obtain a signed ce rtiﬁcate from an issuing Certiﬁcate Authority, click Create Certiﬁcate Request. When the signed certiﬁcate is returned, click Install signed certiﬁcate to import the certiﬁcate. The properties of any certiﬁcate request currently resident in the product or installed can be viewed by clicking Properties.

To enable HTTPS in the Axis product, the HTTPS Connection Policy must be set for each user group.

For more information, see the online help

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AXIS P5544 PTZ Dome Network Camera

System Options

IEEE 802.1X

IEEE 802.1X is a standard for po rt-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on E AP (Extensible A uthentication Protocol).

To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a third-party entity called an authentication se rver , typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.

In Axis' implementation, the network device and the authentication server authenticate themselves with the help of digital certiﬁcates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certiﬁcates are provided by an Certiﬁcation Authority (CA). You need:

•aCAcertiﬁcate to validate the identity of the authentication server

• a CA-signed client certiﬁcate and a private key to authenticate the network device.

To allow the network device to access a network protected by IEEE 802.1X:

1. Obtain a CA certiﬁcate, a client certiﬁcate and a client private key (contact your network administrator).

2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certiﬁcate, the client certiﬁcate and the client private key.

3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.

4. Check the box to enable IEEE 802.1X and click Save.

Certiﬁcates

CA Certiﬁcate The CA certiﬁcate is used to validate the identity of the authentication server. Enter the path to

the certiﬁcate directly, or locate the ﬁle using the Browse button. Then click U acertiﬁcate, click Remove.

Client certiﬁcate Client private key

Settings

EAPOL version

EAP identity

Private key password

Enable IEEE 802.1X

The client certiﬁcate and private key are used to authenticate the network device. They can be uploaded as separate ﬁles or in one combined ﬁle (e.g. a PFX ﬁle or a PEM ﬁle). Use the Client

private key ﬁeld if uploading one combined ﬁle. For each ﬁle, e nter the path to the ﬁle , or locate the ﬁ

le using the Browse button. Then click Upload.Toremoveaﬁle, click Remove.

SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.

Enter the user identity (maximum 16 characters) associated with your certiﬁcate.

Enter the password (maximum

Check the box to enable the IEEE 802.1X protocol.

16 characters) for the private key.

pload.Toremove

Audio Support

Select Enable audio support to allow clients to retrieve a udio streams from the Axis product. For info rmation on how to conﬁgure audio setti ngs, see Audio Settings, on page 21.

Note

Deselecting this option will disable audio globally in the Axis product, for conﬁgured events and proﬁles with audio as well.

Date & Time

The Axis product’s date and time settings are conﬁgured under System Options > Date & Time.

Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see

below).

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AXIS P5544 PTZ Dome Network Camera

System Options

To change the date and time settings, select the preferred Time mode under New Server Time:

• Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically.

• Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are updated continuously. For info rmation on NTP settings, see NTP Conﬁguration, on page 42.

If using a host name for the NTP server, a DNS server must be conﬁgured. See DNS Conﬁguration, on page 42.

• Set manually allows you to manually set date and time.

If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes.

The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the

predeﬁned formats or see File Naming & Date/Time Formats in the online help time formats. To include date and time in the overlay text, go to Video & Audio and select Include date and Include time.

Network

for information on how to create custom date and

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.

IPv4 Address Conﬁguration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are conﬁgured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Conﬁguration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notiﬁcation, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the netwo rk for connected Axis products, or reset the product to the factory default settings (see page 49) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Conﬁguration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the conﬁguration in the network router.

To enab le IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be conﬁgured in the network router.

ARP/Ping

The IP address can be set using ARP and Ping. For instructions, see the product’s Installation Guide.

ARP/Ping is enabled by defa u lt. To disable, uncheck the box under System Options > Network > TCP/IP > Basic.

The ARP/Ping service is automatically disabled two minute s after the product is started, or as soon as an IP address is set. To reset the IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.

Pinging the product is still possible when this service is disabled.

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AXIS P5544 PTZ Dome Network Camera

System Options

AXIS Video Hosting System (AVHS)

AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to ﬁnd a local AVHS Service Provider go to www.axis.com/hosting

AVHS is enabled by default. The settings are conﬁgured under System Options > Network > TCP IP > Basic.

One-click enabled - Press the product’s control button (see Hardware Overview, on page 5 ) to connect to an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.

Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.

AXIS Internet Dynamic DNS Service

AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axisca m .ne t

To register the Axis product with AXIS Internet Dynamic DNS Se rvice, go to System Options > Network > TCP/IP > Basic.Under Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

Advanced TCP/IP Settings

DNS Conﬁguration

DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.

To make manual settings, select Use the following DNS server address and specify the following:

Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the ﬁrstpartofafullyqualiﬁed domain name, for example, myserver is the host name in the fully qualiﬁed domain name myserver.mycompany.com where mycompany.com i s the domain name.

Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is optional and will be used if the primary is unavailable.

NTP Conﬁguration

NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.

To make manual s ettings, select Use the following NTP server address and enter the host name or IP address of the N TP server.

Host Name Conﬁguration

The Axis product can be accessed using a host name instead of an IP address. The host n ame is usually the same as the assigned DNS name. The host name is conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.

Select Use the host name to set the host name manually.

Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.

For more information, see the online help

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AXIS P5544 PTZ Dome Network Camera

System Options

Link-Local IPv4 Address

Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplie d IP address at the same time.

This function can be disabled under System Options > Network > TCP/IP > Advanced.

HTTP

The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used.

HTTPS

The HTTPS p ort used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 443, any port in the range 1024–65535 can be used.

To enable HTTPS, go to System Options > Security > HTTPS. For more information, see page 39.

NAT traversal (port mapping) for IPv4

A network route r allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network trafﬁc from the private n etwork to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-conﬁgured to stop attempts to access the private network (LAN) from the public network (Internet).

Use NAT traversal when the Axis product is located on an intranet (LAN ) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly conﬁgured, all HTTP trafﬁc to an external H TTP port in the NAT router isforwardedtotheproduct.

NAT traversal is conﬁgured under System Options > Network > TCP/IP > Advanced.

Note

• For NAT traversal to work, this must be supported by the router. The router must also supp ort UPnP

• The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home ﬁrewall” but the essential purpose of the device is the sa

Enable/Disable - When enabled, the Axis product attempts to conﬁgure port mapping in a NAT router on your network, using UPnP Note that UPnP

Use m anually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the ﬁeld. If no router is speciﬁed, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selected.

Alternative HTTP port - Select this option to manually deﬁne an external HTTP port. Enter the port number in the ﬁeld. If no port is entered here, a port number is automatically selected when NAT traversal is enabled.

Note

must be enabled in the product (see System Options > Network > UPnP).

• An alternative HTTP port ca n be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not support UPnP and you need to manually conﬁgure port forwarding in the NAT router.

• If you attempt to man

• When the port is selected automatically it is displayed in this ﬁeld. To change this, enter a new port number and click Save .

ually enter a port that is already in use, another available port is automatically selected.

me.

FTP

The FTP server running in the Axis product enables upload o f new ﬁrmware, user applications, etc. The FTP server can be disabled under System Options > Network > TCP/IP > Advanced.

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AXIS P5544 PTZ Dome Network Camera

System Options

Note

This FTP server has nothing to d o with the product’s ability to transfer images via FTP to other locations and servers.

RTSP

The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554.

Note

H.264 video streams will not be available if the RTSP server is disabled.

SOCKS

SOCKS is a networking proxy protocol. The Axis product can be conﬁgured to use a SOCKS server to reach networks on the other side of a ﬁrewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a ﬁrewall, and notiﬁcations, uploads, alarms, etc need to be send to a destination outside the local network (for example the Internet).

SOCKS is conﬁgured under System Options > Network > SOCKS. For more information, see the online help

QoS (Quality of Service)

QoS (Quality of Service) guarantees a certain level of a speciﬁed resource to selected trafﬁc on a network. A QoS-aware network prioritizes network trafﬁc and provides a greater network re liability by controlling the amount of bandwidth an application may use.

TheQoSsettingsareconﬁgured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the Axis product can mark the followi ng types of trafﬁc: live video, live audio, event/alarm trafﬁc a nd management trafﬁc.

Note

Live audio DSCP will be equal to live video DSCP if H.264 over RTSP is used.

SMTP (email)

To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email).

Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the ﬁelds provided. A From email address is also required. If the mail server requires a the necessary information.

uthentication, check Use authentication to log in to this server and enter

SNMP

The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management stati

The Axis product can be conﬁgured

on running SNMP. Community names are used to identify groups.

to support SN MP on the System Options > Network > SNMP page.

Depending on the level of sec

SNMP v1/v2 provides the access to all supported SNMP devices. The default password for the Read community is public and the default password for the Write community is write.

Note

If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.

Traps for SNMP v1/v2 are used by the Axis product to send messages to a m anagement system on important events and status

s. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that

change should receive the message.

urity required, select the version on SNMP to use.

lowest level of security. The community name can be speciﬁed as a password for read or read/write

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AXIS P5544 PTZ Dome Network Camera

System Options

The follow ing traps are available:

•Coldstart

•Warmstart

•Linkup

• Authentication failed

SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 39. To enable SNMP v3, check the box and provide the initial user password.

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Setting s, on page 49.

UPnP

The Axis product includes support for UPnPTM.UPnPTMis enabled by default and the p roduct is automatically detected by operating systems and clients that support this protocol.

UPnP

can be disabled under System Options > Network > UPnPTM.

RTP/H.264

The RTP port range and multicast settings are conﬁgured under System Options > Network > RTP.

The RTP port range deﬁnes the range of ports from which the video/audio ports are auto only certain IP addresses and port numbers should be used.

Select Always Multicast Video and/or Always Multicast Audio to start m ulticast streaming without opening an RTSP session.

matically selected. For multicast streams,

Bonjour

The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protoc

Bonjour can be disabled under System Op

ol.

tions > Network > Bonjour.

Storage

SD Card

NOTICE

To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.

Important

ToaccesstheSDcard,thetopcovermustberemoved.Afterremounting the alignment of the lens may differ s lightly and the PTZ mechanics should be recalibrated. Go to System Options > Maintenance and click Calibrate PTZ.Formore

mation, see PTZ Calibration, on page 47.

infor

The Axis product supports SD cards with the following ﬁle systems:

• ext4 — recommended due to its re silience against data loss if the card is ejected or if there is abrupt power loss. To access data stored on the card from the Windows operating system, a third-party ext4 driver or application is required.

• vFAT — most SD cards are pre-formatted with vFAT when purchased.

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AXIS P5544 PTZ Dome Network Camera

System Options

If required, the SD card can be re-formatted to the desired ﬁle system. To format the SD card:

1. Insert the SD card in the SD card slot.

2. Go to System Options > Storage and click SD Card.

3. Click Format and select the desired ﬁle system.

Note

During formatting any previous data stored on the disk will be lost.

Mounting is done automatically when the card is inserted or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

To unmount the SD card:

1. Go to System Options > Storage and click SD Card.

2. Click Unmount.

3. The card can now be removed.

The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management.

If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only available for SD cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card.

To avoid ﬁlling the card, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or w eeks.

To stop writing to the card and p rote ct recordings from being removed, sele ct Lock under Recording Settings.

Network Share

Network share allows you to add network storage such as a NAS (Ne Internet File System) and use them for storage of recordings.

To add a network share:

1. Go to System Options > Storage.

2. Click Network Share.

3. Enter the IP address, DNS or Bonjour name to the host server in the Host ﬁeld.

4. Enter the name of the share in the Share ﬁeld.

5. If required, select The share requires login and enter the user name and password.

6. Click Connect.

To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.

To avoid ﬁlling the share, it is recommended to remove recordings continuously. Under Recording Settings,selectRemove recordings older than and select the number of days or w eeks.

twork Attached Storage) or any server that uses CIFS (Common

To stop writing to the share a nd protect recordings from being removed, select Lock under Recording Settings.

Page 47

AXIS P5544 PTZ Dome Network Camera

System Options

Ports & Devices

I/O Ports

The Axis product provides four conﬁgurable input and output ports for connection of external devices. A multi-connector cable (available from Axis) is required when connecting external devices, see Multi-Connector Cable (sold separately), on page 50.

The I/O ports are conﬁgured under System Options > Ports & Devices > I/O Ports. Select the port direction (Input or Output). The ports can be given descriptive names and their Normal states can be conﬁgured as Open circuit or Grounded circuit.

Port Status

The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports.

Note

A multi-connector cable (available from Axis) is required when connecting I/O devices to the Axis product. See Multi-Connector Cable (sold separately), on pa ge 50.

Maintenance

The Axis product provides several maintenance functions. These are available under System Options > Maintenance.

Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

• the boot protocol (DHCP or static)

• the static IP address

• the default router

• the subnet mask

•thesystemtime

• the IEEE 802.1X settings

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 49.

To test the product’s PTZ mechanics, click Test under PTZ Status.

To calibrate the PTZ functionality, click Calibrate PTZ.SeePTZ Calibration.

For information about ﬁrmware upgrade, see Upgrading the Firmware, on page 52.

PTZ Calibration

The camera’s PTZ mechanics must be calibrated befo re use. PTZ calibration aligns the overview mode and normal mode coordinate systems so that each point in the overview is mapped to the correct point in the normal mode imag e.

The PTZ Calibration tool starts automatically the ﬁrst time the product is accessed. If required, PTZ calibration can a lso be accessed from System Options > Maintenance.

Important

A new PTZ calibration is recommended if the top cover has been removed and remounted, for exam ple when replacing the SD card.

To calibr ate the PTZ mechanics:

Page 48

AXIS P5544 PTZ Dome Network Camera

System Options

1. Open PTZ Calibration from System Options > Maintenance.

2. Use the rotate buttons to adjust the image orientation.

3. Select an object i nside the small circle and click on an easily identiﬁable point on that object.

4. Click on the same point on the same object in the normal mode image.

5. Repeat steps 3 and 4 until PTZ calibration is ﬁnished.

Note

For an accurate calibration, it is important to click on the same point in steps 3 and 4 above. For example, if the object is a car and you clicked on the right headlight in step 3, make sure to click on the same headlight in step 4.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

See also Troubleshooting, on page 52.

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes ﬁrmware vers ion, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs a nd reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your q uery.

System Log - Provides information about system events.

Access Log - Lists all failed attempts to access the product. The Access Log can also be conﬁgured to list all connections to the

product (see below).

Server Report - Provides information about the product status in a pop-up window. The A ccess Log is automatically included in the Server Report.

You can view or download the server report. Downloading the server report creates a .zip ﬁle that contains a complete server report text ﬁle in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s Live View that also s always be included when contacting support.

Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support.

hows the settings speciﬁed under Video Stream>Image>Image Appearance. The server report .zip ﬁle should

Connection List - Lists all clients that are currently accessing media streams.

Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.

The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Conﬁguration. The Access Log can be conﬁgured to list all connections to the product (select Critical, Warnings & Info). If required, a different log level ca n be used when sending emails.

Page 49

AXIS P5544 PTZ Dome Network Camera

System Options

Advanced

Scripting

Scripting allows experienced users to customize and use their own scripts.

NOTICE

Improper use may cause unexpected behavior and loss of contact with the Axis product.

Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts.

To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup ﬁle before customizing the scripts. If a script causes problems, reset the product to its factory default settings, see page 49.

For more information, see www.axis.com/developer

File Upload

Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a ﬁle, go to System Options > Advanced > File Upload.

Uploaded ﬁles are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded ﬁle.

Plain Conﬁg

Plain Conﬁg is for advanced users with experience of Axis product conﬁguration. Most parameters can be set and modiﬁed from this page. Help is available from the standard help pages.

To open Plain Conﬁg, go to System Options > Advanced > Plain Conﬁg.

Reset to Factory Default Settings

This will reset all parameters, including the IP address, to the fac tory default s ettings:

1. Press and hold the Control button and the Restart button at the same time (see Hardware Overview, on page 5 ).

2. Release the Restart button but continue to hold down the Control button for about 15 seconds until the Status indicator ﬂashes amber.

3. Release the Control button. The process is complete after a bout 1 minute (when the Status indicator turns green). The product has been reset to the factory default settings. The default IP address is 192.168.0.90

4. Re-assign the IP address.

It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.

Page 50

AXIS P5544 PTZ Dome Network Camera

Multi-Connector Cable (sold separately)

When connecting external equipment to the Axis product, a m u lti-conne ctor cable (available from Axis) is required in order to maintain the product’s IP rating. The multi-connector cable can be purchased from your Axis reseller.

Connect the multi-connector cable to the product’s multi-connector (see page 5 ). The cable provides the following connectors:

Note

See page 57 for technical speciﬁcations.

Power connector - 3-pin terminal block used for power input. See image below.

Audio in (pink) - 3.5 mm input for a m ono microphone, or a line-in mono signal (left channel is used from a stereo signal).

Audio out (green) - 3.5 mm output for audio (line level) that can be connected to a public address (PA) system or an active speaker

with a built-in ampliﬁer. A pair of headphones can also be attached. A stereo connector must be used for the audio out.

I/O terminal connector - Use in applications for e.g. motion detection, event triggering, time lapse recording and alarm notiﬁcations. In addition to an auxiliary power and a GND pin, the I/O terminal connector provides the interface to:

• Digital output — For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, output buttonsontheLiveViewpageorbyanActionRule. Theoutput will show as active (shown under System Options > Port & Devices > Port Status) if the alarm device is activated.

• Digital input — An alarm input for connecting devices that can toggle between an open and closed circuit, for example: PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and the input becomes active (shown under System Options > Port & Devices > Port Status).

Function Pin Notes

GND

3.3 V DC Power

(Input or Output)

3–6

Ground

Can be used to power auxiliary equipment. Note: This pin can only be used as power out.

Digital input — C onnect to GND to activate, or leave ﬂoating (unconnected) to deactivate.

Digital output — Internal connection to ground when activated, ﬂoating (unconnected) when deactivated. If used with an external relay, a diode must be connected in parallel with the load, for protection against voltage transients.

Speciﬁcations

Max load = 250 mA

0to+40VDCConﬁgurable

Max load =100 mA Max voltage = +40 V DC

Page 51

AXIS P5544 PTZ Dome Network Camera

Multi-Connector Cable (sold separately)

Connection diagram:

I/O conﬁgured as input

I/O conﬁgured as output

I/O connector

1 2 3 4 5 6

3.3 V max 250 mA

DC power input AC power input

Page 52

AXIS P5544 PTZ Dome Network Camera

Troubleshooting

Checking the Firmware

Firmware is software that determines the functionality of network devices. One of your ﬁrst actions when troubleshooting a problem should be to check the current ﬁrmware ve rsion. The latest version may contain a correction that ﬁxes your particular problem. The current ﬁrmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

Upgrading the Firmware

When you upgrade the product with the latest ﬁrmware from Axis website, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release, be fore upgrading the ﬁrmware.

To upgrade, follow these instructions:

1. Save the ﬁrmware ﬁle to your computer. The latest version of the ﬁrmware is available free of charge from Axis website at www.axis.com/techsup

2. Go to Setup > System Options > Maintenance in the products web pages.

3. Under Upgrade Server, click Browse and locate the ﬁle on your computer. Click Upgrade.

After starting the upgrade process, always wait at least 5–10 minutes before restarting the p roduct, even if you suspect the upgrade has failed.

AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.

Note

• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.

•Preconﬁgured and customized settings are saved when the ﬁrmware is upgraded the new ﬁrmware) although this is not guaranteed by Axis Communicatio ns AB.

(providing the features are available in

Emergency Recovery Procedure

If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, f ollo w the steps below. The serial number is found on the product’s label.

1. In UNIX/Linux, type the following from the command line:

arp -s <IP address> <serial number> temp

Page 53

AXIS P5544 PTZ Dome Network Camera

Troubleshooting

ping -s 408 <IP address>

In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator):

arp -s <IP address> <serial number> ping -l 408 -t <IP address>

2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.

3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade ﬁle to use. Then click Load to restart the upgrade process.

4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.

5. Reinstall the product, referring to the Installation Guide.

If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/

Symptoms, Possible Causes and Remedial Actions

Problems setting the IP address

When using ARP/Ping

The product is located on a different subnet

The IP address is being used by another device

Possible IP address conﬂict with another device on the same subnet.

The product cannot be accessed from a browser

Cannot log in

The IP address has been changed by DHCP

Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for detailed instructions.

If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets, you will not be able to set the IP address. Contact your network administrator to obtain an IP address.

Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window, type ping and the IP address of the product:

•Ifyoureceive:Reply from <IP address>: bytes=32; time=10... this means that the IP address may already be in use by another device on the network. Obtain a new IP address from t he network administrator and reinstall the product.

•Ifyoureceive:Request timed out, this means that the IP address is available f or use with the Axis product. Check all cabling and reinstall the product.

The static IP address in the Axis product is used before the DHCP server sets a dynamic address. This means that if the same default static IP addressisalsousedbyanotherdevice,theremay be problem s accessing the product.

When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You may need to manually type http or https in the browser’s address ﬁeld.

If the password for root is lost, the product must be reset to the factory default settings. See

Reset to F

If the product and the client are on the same network, run AXIS IP Utility to locate the pro duct. Identify the product using its model or serial number.

actory Default Settings, on page 49.

Certiﬁcate error when using IEEE 802.1X

Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings. Return the product to the main network. The product now has a ﬁxed IP address that w ill not change.

For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP server. See Date & Time, on page 40.

Page 54

AXIS P5544 PTZ Dome Network Camera

Troubleshooting

The product is accessible locally but not externally

Router conﬁguration To conﬁgure your router to allow incoming data trafﬁc to the Axis product, enable the NAT-traversal

feature which will attempt to automatically conﬁgure the router to allow access to the Axis product, see NAT traversal (port mapping) for IPv4, on page 43. The router must support UPnP

Firewall protection

Default routers required

Problems with the H.264 format

No H.264 displayed in the client

No multicast H.264 displayed in the client

Multicast H.264 only accessible by local clients

Poor rendering of H.264 images

Check the Internet ﬁrewall with your network administrator.

Check if you need to conﬁgure the router settings.

Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). See AXIS Media Control (AMC), on page 13.

In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.

Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.

Check with your network administrator that the multicast addresses used by the Axis product arevalidforyournetwork.

Check with your network administrator to see if there is a ﬁrewall preventing viewing.

Check if your router supports multicasting, or if the router settings between the client and the product need to be conﬁgured. The TTL (Time To Live) value may need to be increased.

Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.

If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video R endering fromv the Video tab in the AMC Control Panel.

Ensure that your graphics card is using the latest driver. The latest drivers can usua lly be downloaded from the manufacturer’s website.

Color saturation is different in H.264 and Motion JPEG

Lower frame rate than expected

Why do I not get maximum

rames per second?

Image degeneration

Status indicator LED is ﬂashing red and the product is inaccessible

A ﬁrmware upgrade has been interrupted or the ﬁrmware has otherwise been damaged

Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more information.

Reduce the number of applications running on the client computer.

Limit the number of simultaneous viewers.

Check with the network administrator that there is enough bandwidth availa ble.

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames.

Lower the image resolution.

See Performance Considerations, on page 59.

The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Speciﬁcations, on page 57.

Decrease the GOV length. Go to Video & Audio > Video Stream and select the H.264 tab to modify the GOV length.

See Emergency Recovery Procedure, on page 52.

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AXIS P5544 PTZ Dome Network Camera

Troubleshooting

No images displayed on web page

Problems with AXIS Media Control (Internet Explorer only)

Installation of additional ActiveX component restricted or pro h ibited

Video and image problems, general

Image too dark or too light

Missing images in uploads This can occur when trying to use a larger image buffer than is actually available. Try lowering

Slow image update Conﬁguring pre-buffers, motion detection, high-resolution images or high frame rates will affect

Poor performance Poor performance may be caused by heavy network trafﬁc, multiple users accessing the product,

To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer.

Conﬁgure the Axis product to use a Java applet for updating video images in Internet Explorer. Go to Setup > Live View Conﬁg and select Java applet under Default viewer.

Check the video stream and camera settings under Setup > Video & Audio > Video Stream and Setup > Video & Audio > Camera Settings.

the frame rate or the upload period.

the performance of the Axis product.

low performance clients, use of features such as motion detection, event handling or uploaded applications.

PTZ problems

Incorrect mapping between Overview mode and Normal mode

Poor quality snapshot images

Screen incorrectly conﬁgured on your computer

Overlay image is not displayed

No overla y image in Overview mode

Incorrect size or location of overlay image

Privacy mask is not displayed

No privacy mask in Overview mode

Incorrect size or location of privacy mask

Browser freezes

Firefox can sometimes freeze on a slow compu

ter

If the camera view does not move to the correct position in Normal mode when clicking an object in Overview mode, the PTZ calibration is inaccurate and should be redone. Go to System Options > Maintenance.SeePTZ Calibration, on page 47.

Conﬁgure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256 colors will produce dithering artifacts in the image.

The overlay image is only displayed in Normal mode.

The overlay image may have been positioned incorrectly or may be too large. See Overlay Image Settings in the online help for more information.

Privacy masks are only displayed in Normal mode.

The privacy mask may have been positioned incorrectly or may be too large.

Lower the image resolution

Problems uploading ﬁles

Limited space There is onl y limited space available for the upload of your own ﬁles. Delete existing ﬁles to free

up space.

Page 56

AXIS P5544 PTZ Dome Network Camera

Troubleshooting

Motion Detection triggers unexpectedly

Changes in luminance

No audio

Incorrect setup

No audio or very poor audio quality

Poor audio quality

CPU overloaded

Unsynchronized audio and video

Distorted audio

Feedback loops Feedback loops might appear in full-duplex m ode. Try moving the microphone or t he speaker, or

Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity setting to avoid p roblems with luminance.

Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct.

Check that Enable audio support is selected under Setup > System Options > Security > Audio Support.

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings.

Reduce the number of listeners and viewers. Decrease image resolution and compression.

Synchronize the product’s date and timesettingswithanNTPserver. GotoSetup > System Options > Date & Time.

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings.

use half-duplex mode instead.

Storage and disk management problems

Video cannot be recorded

SD card cannot be mounted Reformat the SD card and then click Mount.

Check that the SD card is not write protected (that is, read only).

Page 57

AXIS P5544 PTZ Dome Network Camera

Technical Speciﬁcations

Function/group

Camera

Video

Audio

Item

Model

Image sensor

Lens

Minimum illumination

Shutter time

Pan/Tilt/Zoom

Video compression

Resolutions HDTV 720p 1280x720 to 320x180

Frame rate H.264

Frame rate Motion JPEG

Video streaming

Pan/Tilt/Zoom functionalities

Image settings

Audio streaming Two-way

Audio compression

Audio input/output

Speciﬁcations

AXIS P5544 50 Hz AXIS P5544 60 Hz

1/3” progressive scan CCD 1.3 megapixel

pan/tilt/zoom lens (Normal mode): f=4.7 – 84.6 mm, F1.6 – 2.8, autofocus, automatic day/night Horizontal angle of view: 55.2° - 3.2° Wide angle lens (Overview mode): f=2.7 mm Angle of view: 180°

Color: 0.74 lux at 30 IRE F1.6 B/W: 0.04 lux at 30 IRE F1.6

1/10 000 s to 1/4 s

E-ﬂip, Auto-ﬂip, 100 preset positions Pan: 360° (with A uto-ﬂip), 0.2° - 300°/s Tilt: 180°, 0.2° – 300°/s 18x optical zoom and 12x digital zoom, total 216x zoom

H.264 (MPEG-4 Part 10/AVC, Baseline proﬁle) Motion JPEG

Up to 30/25 fps (60/50 Hz) in all resolutions

Multiple, individually conﬁgurable streams in H.264 and Motion JPEG Controllable frame rate and bandwidth VBR/CBR H.264

Limited guard tour Control queue On-screen directional indicato r

Compression, color, brightness, sharpness, white balance, exposure contro l, exposure zones, backlight compensation, ﬁne tuning of behavior at low light Text overlay Image freeze on PTZ Wide dynamic range Manual shutter time Normal mode: Image overlay, 3D privacy maks

CLC8kHz32kbit/s,16kHz64kbit/s

AA G.711 PCM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s Conﬁgurable bit rate

Requires multi-connector cable (sold separately) for external microphone input or line input and line output

Page 58

AXIS P5544 PTZ Dome Network Camera

Technical Speciﬁcations

Function/group

Network

System Integration

General

Item

Security Password protection, IP address ﬁltering, HTTPS encryption*, IEEE 802.1X network access

Supported protocols

Application Programming Interface

Intelligent video

Triggers Intelligent video, digital input, manual trigger, PTZ preset, PTZ moving, network lost,

Actions

Video access from web browser

Management and maintenance

Installation aids Pixel counter

Casing

Processor, memory

Power

Connectors

Edge storage

Speciﬁcations

control*, digest authentication, user access log *This product includes software de veloped by the Open SSL Project for use in the Open SSL Toolkit (www.openssl.org)

IPv4/v6, HTTP, HTTPS*, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS *This product includes software de veloped by the Open SSL Project for use in the Open SSL Toolkit (www.openssl.org)

Open API for software integration, including VAPIX® and AXIS Camera Appli cation Platform from Axis Communications; speciﬁcations available at www.axis.com Includes the ONVIF speciﬁcation available at www.onvif.org Support for AXIS Video Hosting System (AVHS) with One-Click Camera Connection

Audio detection, Advanced Gatekeeper, Support for AXIS Camera Application Platform enabling installation of additional applications Overview mode: Video motion detection

temperature, edge storage status, system initializing

Day/Night vision mode Play audio clip Output port PTZ preset Guard tour Video recording to edge storage File upload via FTP, HTTP, email and network share Notiﬁcation via email, HTTP and TCP Pre- and post alarm video buffering

Camera live view Video recording to ﬁle (ASF) Customizable HTML pages Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003 DirectX 9c or higher For other operating systems and browsers, see www.axis.com/techsup

AXIS Camera Management tool on CD and web-based conﬁguration Firmware upgrades over HTTP or FTP, ﬁrmware available on www.axis.com

IP51-rated, metal casing (aluminum), PC clear dome

256 MB RAM, 128 MB Flash

Power over Ethernet Plus (PoE+) IEEE 802.3at, max. 30 W 20-24 V AC, max. 23.6 VA 24-34 V DC, max. 17 W AXIS T8123 High PoE Midspan 1-port: 100-240 V AC, max. 37 W

RJ-45 for 10BASE-T/100BASE-TX PoE Multi-connector (cable sold separately) for: power in, 4 conﬁgurable alarm inputs and outputs, mic in (max 74 mVpp), line mono input (max 6.2 Vpp), line mono output (max 2.8 Vpp) to active speaker

SD/SDHC memory card slot (card not included) Support for recording to network share (Network Attached Storage or ﬁle server).

Page 59

AXIS P5544 PTZ Dome Network Camera

Technical Speciﬁcations

Function/group

Item

Operating conditions

Approvals

Dimensions (HxWxD)

Weight

Included accessories

Video management software (not included)

Optional accessories

Speciﬁcations

Temperature: 0 ºC to 50 ºC (32 ºF to 122 ºF) Humidity 20–80% RH (non-condensing)

EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1, EN 61000-6-2, EN 55024, FCCPart15SubpartBClassB, ICES-003 Class B, VCCI Class B, C-tick AS/NZS CISPR 22, KCC Class B, EN 60950-1, IEC 60721-4-3 Class 3K3, 3M3, EN/IEC 60068-2 IP51 Midspan: EN 60950-1, GS, UL, cUL, CE, VCCI, CB, KCC

Camera with hard-ceiling mount: 235 x 183 x 183 mm (9.3” x 7.2” x 7.2”) Camera with drop-ceiling mount: 235 x 238 x 238 mm (9.3” x 9.4” x 9.4”)

Camera: 1.9 kg (4.2 lb.) Camera with drop-ceiling mount: 2.3 kg (5.1 lb.)

AXIS T8123 High PoE Midspan 1-port, mounting kit for hard and drop ceilings, Installation Guide, CD with r ecord ing software, installation and management tools, Windows decoder 1-user license

AXISCameraStation—Videomanagementsoftwareforviewingandrecordingupto100 cameras See www.axis.com/products/video/software/ for more software applications via partners

AXIS T8310 Video Surveillance Control Board AXIS T90A Illuminators AXIS T91A Mounting Accessories Multi-connector cable for AC/DC power, I/Os a nd audio

Performance Considerations

When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also af

The following factors are among the

• High image resolution and/or

• Access by large num

• Simultaneous

• Accessin

•Heav

• Heavy network utilization due to poor infrastructure. Bandwidth affected.

• Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.

g Motion JP EG and H.264 video streams simultaneously. Frame rate and ba ndwidth affected.

y usage of event settings affect the product’s CPU l oad. Frame rate affected.

bers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.

viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.

fect the frame rate.

most important to consider:

lower compression levels result in images containing more data. Bandwidth affected.

Page 60

TZ Dome Network Camera Date: April 2012

Part No. 46

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Axis P5544 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual