AXIS D2110-VE User Manual

AXISD21 10-VESecurityRadar

UserManual

AXISD2110-VESecurityRadar

TableofContents

Solutionoverview...........................................3

Wheretoinstalltheproduct......................................3

Detectionrange.................................................4

Installmultipleradars............................................4

Installationexamples............................................5

Getstarted................................................7

Findthedeviceonthenetwork....................................7

Accessthedevice...............................................7

Webpageoverview..............................................8

Additionalsettings..........................................10

Calibratetheradar..............................................10

Aboutdetectionzones...........................................11

Viewandrecordvideo............................................12

Setuprulesandalerts...........................................13

Howtorecordradardatawhenmotionisdetected....................14

Howtorecordvideofromacamerawhenmotionisdetected............14

Howtoturnonalightwhenmotionisdetected......................15

HowtocontrolaPTZcamerawiththeradar..........................15

Howtominimizefalsealarms.....................................16

Cleaningrecommendations...................................17

Troubleshooting............................................18

Resettofactorydefaultsettings...................................18

Checkthecurrentrmware.......................................

Upgradethermware............................................18

Technicalissues,cluesandsolutions................................

Performanceconsiderations.......................................

Specications..............................................20

Productoverview................................................

SDcardslot....................................................

Buttons.......................................................

Connectors....................................................

18

19
19

20
21
21
21

2

AXISD2110-VESecurityRadar

Solutionoverview

Solutionoverview

1

AXISD21 10-VE

2

Fixeddomecamera

3

PTZcameraandilluminator

4

Doorcontroller

5

Surveillancecenter

Wheretoinstalltheproduct

Theradarisintendedformonitoringopenareas.Anysolidobject(suchasawall,afence,atree,oralargebush)inthecoveragearea
willcreateablindspot(radarshadow)behindit.

Installtheradaronapole,oronaspotonawallwheretherearenootherobjectsorinstallationsnexttoit.Objectsthatreectradio
wavesclosetotheradaraffectstheperformance.

Tobeabletocorrectlyidentifymovementinthecoveragearea,theradarneedstobeinstalledonastablemount.Donotinstall
theradaronaswayingpole.

Metalobjectsintheeldofviewcausesreectionsthataffectstheperformance.

Avoidaimingtheradartowardsanotherradar.

Ifmorethanthreeradarsaremountedclosetogethertheymayinterferewitheachother.ToavoidinterferencefromotherAXIS
D21 10-VESecurityRadars,seeInstallmultipleradarsonpage4.

3

AXISD2110-VESecurityRadar

Solutionoverview

Detectionrange

Foroptimalperformance,installtheradar3.5m(11ft)aboveground.

Note

•Ifyouinstalltheradaratadifferentheight,entertheactualmountingheightintheproduct’swebpageswhenyou
calibratetheradar.

•Thedetectionrangeisaffectedbythescene.

•Thedetectionrangeisaffectedbyneighboringradars.

•Thedetectionrangeisaffectedbytheobjecttype.

Thedetectionrangewasmeasuredundertheseconditions:

•Therangewasmeasuredalongtheground.

•Theobjectwasa170cm(5ft7in)tallperson.

•Thepersonwaswalkingstraightinfrontoftheradar.

•Thevaluesaremeasuredwhenthepersonentersthedetectionzone.

•TheradarsensitivitywassettoMedium.

Mountingheight0°tilt10°tilt20°tilt

2.5m
(8.2ft)

3.5m
(11ft)

4.5m
(15ft)

5.5m
(18ft)

6.5m
(21ft)

8m
(26ft)

10m
(33ft)

12m
(39ft)

14m
(36ft)

16m
(52ft)

3.0–60m
(9.8–197ft)

3.0–60m
(9.8–197ft)

4.0–60m
(13–197ft)

7.5–60m
(25–197ft)

7.5–60m
(25–197ft)

Notrecommended

Notrecommended

Notrecommended

Notrecommended

NotrecommendedNotrecommended

NotrecommendedNotrecommended

NotrecommendedNotrecommended

NotrecommendedNotrecommended

NotrecommendedNotrecommended

5.5–60m
(18–197ft)

9–60m
(30–197ft)

15–60m
(49–197ft)

23–60m
(75–197ft)

27–60m
(89–197ft)

Notrecommended

7.5–30m
(25–98ft)

9–35m
(30–115ft)

13–38m
(43–125ft)

17–35m
(56–115ft)

25–50m
(82–164ft)

Installmultipleradars

Theradiowavescontinuebeyondthedetectionarea,andcaninterferewithotherradarsupto350m(380yd)away.

4

AXISD2110-VESecurityRadar

Solutionoverview

1

Radar

2

Detectionarea

3

Coexistencearea

1.Toavoidinterferencewhenmorethanthreeradarsofaremountedclosetogether,gotoSettings>Radar>Generaland

selectNumberofneighboringradarsunderCoexistence.

Iftheradarhasmorethantwoneighboringradarswithinitscoexistenceareatheperformancedecreases.Thedetectionrange
becomesshorter,theradardoesn’tclassifyobjectscorrectly,andfalsealarmsoccurduetointerferencebetweentheradars.

Theprobabilityandseverityoftheseissuesincreaseswiththenumberofradarswithinthesamecoexistencearea.Italsodependson
theenvironmentandtheradar’sdirectiontowardsfences,buildings,orneighboringradars.

Ifmorethanthreeradarsarecrucialinaninstallation,seeInstallationexamplesonpage5.

Installationexamples

Coveraperimeter

Tocreateavirtualfenceyoucanplacemultipleradarssidebyside.Werecommendplacingthemwith100m(330ft)spacing.

Coveraeldaroundabuilding

Tocovertheareaaroundabuilding,placetheradarsonthewallsofthebuilding.Theradarscanbeclosetoeachotherwithout
interferingsincetheyareaimedawayfromeachother.

5

AXISD2110-VESecurityRadar

Solutionoverview

Ifyouplacetheradarsaimedtowardsthebuilding,theradarswilltransmitradiowavesintoeachother,whichdecreasesperformance.

Coveranarea

Tocoveralargeopenarea,usetwopolemountstoplacetworadarsbacktoback.

Note

Whentworadarsaremountedthisclosetogether,theyareinthesamecoexistencezone.

YoucanusethePoEoutputfromoneradartopowerthesecondradar,butitisnotpossibletoconnectathirdradarthisway.

Note

ThePoEoutputontheradarisenabledwhentheradarispoweredbya60Wmidspan.

6

AXISD2110-VESecurityRadar

Getstarted

Getstarted

Findthedeviceonthenetwork

TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.

FormoreinformationabouthowtondandassignIPaddresses,seethedocumentHowtoassignanIPaddressandaccessyourdevice.

Browsersupport

Youcanusethedevicewiththefollowingbrowsers:

Windows

macOS

Otheroperatingsystems

TM

Chrome

®

®

recommended

recommended

xx

®

Firefox

xx

®

Edge

Accessthedevice

1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.

Setanewpasswordfortherootaccount

Important

Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.

1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage7.

2.Retypethepasswordtoconrmthespelling.

®

Safari

x

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/45364

Securepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.

Toprotectyourdatawestronglyrecommendthatyou:

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.

7

AXISD2110-VESecurityRadar

Getstarted

•Don’texposethepassword.

•Changethepasswordatarecurringinterval,atleastonceayear.

Webpageoverview

1

Liveviewcontrolbar

2

Liveview

3

Productname

4

Userinformation,colorthemes,andhelp

5

Videocontrolbar

6

Settingstoggle

8

AXISD2110-VESecurityRadar

Getstarted

7

Settingstabs

9

AXISD2110-VESecurityRadar

Additionalsettings

Additionalsettings

Calibratetheradar

Theradarisreadytouseassoonasitisinstalled.Thedefaultliveviewwillshowtheradarcoverageandanydetectedmovement,and
youcanadddetectionzonesandrulesrightaway.

Iftheradarismounted3.5m(11ft)aboveground,thereisnoneedtodoanythingelse.Iftheradarismountedonadifferentheight
youneedtocalibratetheradartocompensateforthemountingheight.

Tomakeiteasiertoseewhereobjectsaremoving,youcanuploadareferencemap,forexampleagroundplanoranaerialphoto,
thatshowstheareacoveredbytheradar.

Imagerequirements:

•Supportedleformatsarejpegandpng.

•Theimagecanbecroppedintheradar.

•Theimagecanberotated±35°intheradar.

•Theorientationisnotimportant,sincetheradarcoverageshapewillmovetoadapttotheimageduringcalibration.

Afteruploadingthereferencemapyouneedtocalibratethereferencemapsothattheactualradarcoveragetstheposition,
directionandscaleofthereferencemap.

Therearetwomethodsforcalibratingthereferencemap:

•Pins(easy):Thiscalibrationisperformedinthewebinterfacebyclickinginthereferencemap.Thisistheeasiestwayto

calibratethereferencemap,andyoucanuseitifyoudonothavephysicalaccesstothesite.

•Tracks(accurate):Thiscalibrationmethodrequiresapersontomoveinfrontoftheradar.Thisisthemostaccuratewayto

calibratethereferencemap,butyoucan’tuseitifthereisalotofothermovementinthescene.

Youcandothisyourselfwhileaccessingthewebinterfacefromamobiledevice,orhavesomeoneelsemoveand
followyourinstructions.

Whenmovingaroundinthedifferentsteps,movetoplacesthatareeasytondinthereferencemap.

Howtocalibratetheradar

1.Toconguretheradar,gotoSettings>Radar>Calibration,clickStartandfollowtheinstructions.

10

AXISD2110-VESecurityRadar

Additionalsettings

Aboutdetectionzones

Todeterminewheretodetectmotion,youcanaddmultiplezones.Differentzonescanbeusedtotriggerdifferentactions.

Therearetwotypesofzones:

•Anincludezoneisanareainwhichmovingobjectswilltriggerrules.Thedefaultincludezonematchestheentire

areacoveredbytheradar.

•Anexcludezoneisanareainwhichmovingobjectswillbeignored.Useexcludezonesifthereareareasinsideaninclude

zonethattriggeralotofunwantedalarms.

Removeunwantedreections

Objectsofradar-reectivematerials,suchasmetalroofs,fences,vehicles,andevenbrickwallsmaydisturbtheradar’sperformance.
Theymaycreatereectionswhichcauseapparentdetectionsthatcanbedifculttoseparatefromrealdetections.

1

Actualdetection

2

Reecteddetection

Toavoidunwanteddetections,setupanexcludezone.

Addanincludezone

1.GotoSettings>RMDzonesandclick

2.SelectIncludezone.

3.Select

4.Modifytheshapeoftheincludezone,seeModifyadetectionzoneonpage12.

tomodifythesettingsofthezone.Formoreinformation,seetheproduct’sbuiltinhelp.

.

Addanexcludezone

1.GotoSettings>RMDzonesandclick

2.SelectExcludezone.

3.Modifytheshapeoftheexcludezone,seeModifyadetectionzoneonpage12.

.

11

AXISD2110-VESecurityRadar

Additionalsettings

Modifyadetectionzone

Usethemousetomoveandshapethezonesothatitcoversthedesiredpartofthereferencemap.

•Toaddanewcorner,clickonthezoneborder.Dragthecornertothedesiredposition.

•Toremoveacorner,right-clickonthecorner.

•Tomoveacorner,clickanddragthecornertothenewposition.

•Tomovethezone,placethepointerinsidethezoneanddragthezonetothenewposition.

Addcrosslinedetection

1.GotoSettings>RMDzonesandclick

2.SelectCrosslinedetection.

3.Modifytheline:

-Tomovetheline,clickanddragit.

-Tomoveapoint,clickanddragit.

-Toaddapoint,clickontheline.

-Toremoveapoint,right-clickonthepoint.

4.Tochangethedetectiondirectionandeditothersettings,click

Formoreinformation,seetheproduct’sbuiltinhelp.

.

Viewandrecordvideo

Tolearnmoreaboutsettingsforviewingandrecordingvideo,see.

Reducebandwidthandstorage

Important

Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.

1.GotoliveviewandselectH.264.

.

2.GotoSettings>Stream.

3.Dooneormoreofthefollowing:

-TurnondynamicGOPandsetahighGOPlengthvalue.

-Increasethecompression.

-TurnondynamicFPS.

Setupnetworkstorage

Tostorerecordingsonthenetwork,youneedtosetupnetworkstorage:

1.GotoSettings>System>Storage.

2.ClickSetupunderNetworkstorage.

12

AXISD2110-VESecurityRadar

Additionalsettings

3.EntertheIPaddressofthehostserver .

4.Enterthenameofthesharedlocationonthehostserver.

5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.

6.ClickConnect.

Recordandwatchvideo

Torecordvideoyoumustrstsetupnetworkstorage,seeSetupnetworkstorageonpage12,orhaveanSDcardinstalled.

Recordvideo

1.Gototheliveview.

2.Tostartarecording,clickRecord.Clickagaintostoptherecording.

Watchvideo

1.ClickStorage>Gotorecordings.

2.Selectyourrecordinginthelistanditwillplayautomatically.

Setuprulesandalerts

Triggeranaction

1.GotoSettings>System>Eventstosetuparule.Theruledeneswhenthedevicewillperformcertainactions.Rules

canbesetupasscheduled,recurring,orforexample,triggeredbymotiondetection.

2.SelecttheConditionthatmustbemettotriggertheaction.Ifyouspecifymorethanoneconditionfortherule,allofthe

conditionsmustbemettotriggertheaction.

3.SelectwhichActionthedeviceshouldperformwhentheconditionsaremet.

Note

Ifyoumakechangestoanactiverule,thentheruleneedstoberestartedforthechangestotakeeffect.

Triggeranalarmifsomeoneopensthehousing

Thisexampleexplainshowtotriggeranalarmifsomeoneopensthehousing.

Createarule:

1.GotoSettings>System>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,selectCasingopen.

4.Inthelistofactions,selectSendnoticationtoemail.

5.SelectarecipientfromthelistorgotoRecipientstocreateanewrecipient.

Tocreateanewrecipient,click.Tocopyanexistingrecipient,click.

6.Typeasubjectandamessagefortheemail.

7.ClickSave.

13

AXISD2110-VESecurityRadar

Additionalsettings

Howtorecordradardatawhenmotionisdetected

ThisexampleexplainshowtosetuptheradartostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.

Therecordingwillshowthereferencemapwiththetrailofthemovingobject.

Createarule:

1.GotoSettings>System>Eventsandaddarule.

2.Typeanamefortherule.

3.Fromthelistofconditions,selectanincludezoneunderRadarmotion.Tosetupanincludezone,seeAddanincludezone

onpage1 1.

4.Fromthelistofactions,selectRecordvideo.

5.Settheprebufferto5seconds.

6.Setthepostbufferto60seconds.

7.SelectSDcardfromthelistofstorageoptions.

8.ClickSave.

Howtorecordvideofromacamerawhenmotionisdetected

ThisexampleexplainshowtosetuptheradarandacamerasothatthecamerastartsrecordingtotheSDcardveseconds
beforetheradardetectsmotionandtostoponeminuteafter .

Connectthedevices:

1.ConnectacablefromanI/OoutputontheradartoanI/Oinputonthecamera.

ConguretheI/Oportoftheradar:

2.GotoSettings>System>I/OportsandconguretheI/Oportasanoutputandselectthenormalstate.

Createaruleintheradar:

3.GotoSettings>System>Eventsandaddarule.

4.Typeanamefortherule.

5.Fromthelistofconditions,selectanincludezoneunderRadarmotion.Tosetupanincludezone,seeAddanincludezone

onpage1 1.

6.Fromthelistofactions,selectToggleI/Owhiletheruleisactiveandthenselecttheportthatisconnectedtothecamera.

7.ClickSave.

ConguretheI/Oportofthecamera:

8.GotoSettings>System>I/OportsandconguretheI/Oportasaninputandselectthenormalstate.

Createaruleinthecamera:

9.GotoSettings>System>Eventsandaddarule.

10.Typeanamefortherule.

11.Fromthelistofconditions,selectDigitalInputandthenselecttheportthatshouldtriggertherule.

12.Fromthelistofactions,selectRecordvideo.

14

AXISD2110-VESecurityRadar

Additionalsettings

13.Selectanexistingstreamproleorcreateanewone.

14.Settheprebufferto5seconds.

15.Setthepostbufferto60seconds.

16.SelectSDcardfromthelistofstorageoptions.

17.ClickSave.

Howtoturnonalightwhenmotionisdetected

Turningonalightwhenanintruderentersthedetectionzonecanhaveadeterringeffect,andwillalsoimprovetheimagequalityof
avisualcamerarecordingtheintrusion.

Thisexampleexplainshowtosetuptheradarandanilluminatorsothattheilluminatorturnsonwhentheradardetectsmotionand
turnsoffafteroneminute.

Connectthedevices:

1.Connectoneoftheilluminatorcablestothepowersupplyviatherelayportontheradar.Connecttheothercable

directlybetweenthepowersupplyandtheilluminator.

Conguretherelayportoftheradar:

2.GotoSettings>System>I/OportsandselectOpencircuitasthenormalstate.

Createaruleintheradar:

3.GotoSettings>System>Eventsandaddarule.

4.Typeanamefortherule.

5.Fromthelistoftriggers,selectanincludezoneunderRadarmotion.Tosetupanincludezone,seeAddanincludezone

onpage1 1.

6.Fromthelistofconditions,selectToggleI/Oonceandthenselecttherelayport.

7.SelectActive.

8.SettheDuration.

9.ClickSave.

HowtocontrolaPTZcamerawiththeradar

Itispossibletousetheinformationaboutobjects’positionsfromtheradartomakeaPTZcameratrackobjects.

Therearetwowaystodothis:

•Usethebuilt-inRadarautotracking.UsethisoptionwhenyouhaveonePTZcameraandoneradarmountedveryclose

together.Thisoptioncreatesanedgetoedgesolutionwheretheradardirectlycontrolsthecamera.

-GotoSettings>System>Radarautotracking.

-EntertheIPaddress,usernameandpasswordforthePTZcamera.

-ClickConnectandfollowtheinstructions.

•InstallAXISRadarAutotrackingforPTZonyourVMSserver(oranothercomputerwithaccesstoboththecameraand

theradar),andfollowtheinstructionsintheapplication.

TodownloadAXISRadarAutotrackingforPTZ,gotoaxis.com.

15

AXISD2110-VESecurityRadar

Additionalsettings

Thisisaserver-basedsolutionthatcanhandledifferentsetups:

-ControlseveralPTZcameraswithoneradar.

-ControlonePTZcamerawithseveralradars.

-ControlseveralPTZcameraswithseveralradars.

-ControlonePTZcamerawithoneradarwhentheyaremountedindifferentpositionscoveringthesamearea.

Howtominimizefalsealarms

Ifyounoticethatyougettoomanyfalsealarms,youcanlteroutcertaintypesofmovementorobjects,changethecoverage,or
adjustthedetectionsensitivity.Testwhichsettingsworkbestforyourenvironment.

•Adjustthedetectionsensitivity:

GotoSettings>Radar>DetectionandselectalowerDetectionsensitivity.Thisdecreasestheriskoffalsealarms,butit
couldalsocausetheradartomisssomemovement.Thesensitivitysettingaffectsallzones.

-Low:Usethissensitivitywhentherearealotofmetalobjectsorlargevehiclesinthearea.Itwilltakelongertime
fortheradartotrackandclassifyobjects.Thiscanreducethedetectionrange,especiallyforfastmovingobjects.

-High:Usethissensitivitywhenyouhaveanopeneldwithoutmetalobjectsinfrontoftheradar.Thiswill
increasethedetectionrangeforhumans.

•Modifytheincludeandexcludezones:

Iftheincludezoneincludeshardsurfaces,suchasametalwall,theremaybereectionsthatcausesmultipledetectionsfor
asinglephysicalobject.Inthiscase,modifytheincludezone,seeModifyadetectionzoneonpage12,oraddanexclude
zonethatmaskseverythingbehindthesurface,seeAddanexcludezoneonpage11.

•Filteronmovement:

GotoSettings>Radar>DetectionandselectIgnoreswayingobjects.Thissettingwillminimizefalsealarmsfromtrees,
bushes,andagpolesinthecoveragezone.

•Filterontime:

GotoSettings>RMDzonesandselectazonetomodifyitssettings.

EnableShort-livedobjectandsetadelaytimefromwhentheradarstartstrackinganobjectuntilitcantriggerandalarm.
Thetimerstartswhentheradarrstdetectstheobject,notwhentheobjectenterstheincludezone.

•Filteronobjecttype:

Theradarwillclassifyobjectsdependingontheradarechothattheyproduce.Ifitcan’tdeterminetheobjecttype,the
objectwillbeclassiedasUnknown.

GotoSettings>RMDzonesandselectazonetomodifyitssettings.

Toavoidtriggeringonspecicobjecttypes,enablethelteranddeselecttheobjecttypesthatshouldnottriggerevents
inthiszone.

16

AXISD2110-VESecurityRadar

Cleaningrecommendations

Cleaningrecommendations

Ifthedevicegetsgreasestainsorbecomesheavilysoiled,youcancleanitwithmild,solvent-freesoapordetergent.

NO

TICE

NO NO

TICE TICE

Neveruseharshdetergent,forexamplegasoline,benzene,oracetone.

1.Useacanofcompressedairtoremoveanydustorloosedirtfromthedevice.

2.Cleanthedevicewithasoftclothdampenedwithmilddetergentandlukewarmwater.

3.Wipecarefullywithadrycloth.

Note

Avoidcleaningindirectsunlightoratelevatedtemperatures,asthismaycausestainswhenthewaterdropletsdry.

17

AXISD2110-VESecurityRadar

Troubleshooting

Troubleshooting

Resettofactorydefaultsettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage20.

3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.

5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.

Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support.

Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings>System>Maintenanceand
clickDefault.

Checkthecurrentrmware

Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.

Tocheckthecurrentrmware:

Upgradethermware

Important

Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Important

Makesuretheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.

Note

Whenyouupgradetheproductwiththelatestrmwareintheactivetrack,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthe
rmware.Tondthelatestrmwareandthereleasenotes,gotoaxis.com/support/rmware.

1.Downloadthermwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware.

2.Logintotheproductasanadministrator.

18

AXISD2110-VESecurityRadar

Troubleshooting

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/45364

Technicalissues,cluesandsolutions

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support.

Problemsupgradingthermware

FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themostcommonreason

ProblemssettingtheIPaddress

Thedeviceislocatedona
differentsubnet

TheIPaddressisbeingused
byanotherdevice

isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourdeviceandtryagain.

IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe
devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.

DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(inaCommand/DOSwindow,
typepingandtheIPaddressofthedevice):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstallthedevice.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisdevice.Checkallcablingandreinstallthedevice.

PossibleIPaddressconict
withanotherdeviceonthe
samesubnet

Thedevicecannotbeaccessedfromabrowser

Cannotlogin

TheIPaddresshasbeen
changedbyDHCP

Thedeviceisaccessiblelocallybutnotexternally

Toaccessthedeviceexternally,werecommendusingoneofthefollowingapplicationsforWindows

•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.

Forinstructionsanddownload,gotoaxis.com/vms.

ThestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingthedevice.

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Performanceconsiderations

Thefollowingfactorsarethemostimportanttoconsider:

®

:

•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.

19

AXISD2110-VESecurityRadar

Specifications

Specifications

Productoverview

1

Controlbutton

2

NetworkLED

3

StatusLED

4

PowerLED

5

PoEoutLED

6

microSDcardslot

7

Powerconnector(DC)

8

I/Oconnector

9

Relayconnector

10

Groundingscrew

11

Networkconnector(PoEin)

12

Networkconnector(PoEout)

13

Intrusionalarmsensor

Fortechnicalspecications,seeSpecicationsonpage20.

LEDIndicators

StatusLED

GreenSteadygreenfornormaloperation.

NetworkLEDIndication

Green

Indication

Steadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.

20

AXISD2110-VESecurityRadar

Specifications

Amber

UnlitNonetworkconnection.

PowerLEDIndication

Green

PoEoutLEDIndication

UnlitPoEoutturnedoff

Green

Steadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.

Normaloperation.

PoEoutturnedon

SDcardslot

ForSDcardrecommendations,seeaxis.com.

trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare

Buttons

Controlbutton

Forlocationofthecontrolbutton,seeProductoverviewonpage20.

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage18.

•ConnectingtoanAXISVideoHostingSystemservice.See.Toconnect,pressandholdthebuttonforabout3seconds
untiltheStatusLEDashesgreen.

Connectors

Networkconnector

RJ45EthernetconnectorwithPoweroverEthernetPlus(PoE+).

CAUTION

Riskofdamagetothedevice.DonotpowerthedevicewithbothPoEandDC.

Networkconnector(PoEout)

PoweroverEthernetIEEE802.3attype2,max30W

UsethisconnectortosupplypowertoanotherPoEdevice,forexampleacamera,ahornspeaker,orasecondsecurityradar.

Note

ThePoEoutputisenabledwhentheradarispoweredbya60Wmidspan(PoweroverEthernetIEEE802.3bt,type3).

Note

Iftheradarispoweredbya30WmidspanorDCpower,thePoEoutisdisabled.

21

AXISD2110-VESecurityRadar

Specifications

Note

MaximumEthernetcablelengthis100mintotalforPoEoutandPoEincombined.YoucanincreaseitwithaPoEextender.

I/Oconnector

UsetheI/Oconnectorwithexternaldevicesincombinationwith,forexample,eventtriggeringandalarmnotications.Inadditionto
the0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:

Digitalinput-Forconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexamplePIRsensors,door/window
contacts,andglassbreakdetectors.

Digitaloutput-ForconnectingexternaldevicessuchasrelaysandLEDs.ConnecteddevicescanbeactivatedbytheVAPIX®
ApplicationProgrammingInterface,troughaneventorfromtheproduct’swebpage.

6-pinterminalblock

FunctionPinNotes

DCground

DCoutput

(InputorOutput)

Example

1

DCground

2

DCoutput12V,max50mA

3

I/Oconguredasinput

4

I/Oconguredasoutput

5

CongurableI/O

6

CongurableI/O

Specications

1

2

3–6

Canbeusedtopowerauxiliaryequipment.
Note:Thispincanonlybeusedaspowerout.

Digitalinput–Connecttopin1toactivate,orleaveoating
(unconnected)todeactivate.

Digitaloutput–Internallyconnectedtopin1(DCground)when
active,andoating(unconnected)wheninactive.Ifusedwithan
inductiveload,e.g.,arelay,connectadiodeinparallelwiththeload,
toprotectagainstvoltagetransients.

0VDC

12VDC
Maxload=50mA

0tomax30VDC Congurable

0tomax30VDC,opendrain,
100mA

22

AXISD2110-VESecurityRadar

Specifications

Powerconnector

2-pinterminalblockforDCpowerinput.UseaSafetyExtraLowVoltage(SELV)compliantlimitedpowersource(LPS)witheither
aratedoutputpowerlimitedto≤100Woraratedoutputcurrentlimitedto≤5A.

CAUTION

Riskofdamagetothedevice.DonotpowerthedevicewithbothPoEandDC.

Relayconnector

CAUTION

Usesinglecorewiresfortherelayconnector.

Function

TypeNormallyopen

Rating

Isolationfromothercircuitry2.5kV

Specications

24VDC/5A

23

UserManualVer.M3.3
AXISD21 10-VESecurityRadar
©AxisCommunicationsAB,2020-2021

Date:January2021

PartNo.T10145149