Axis Companion 3 User Manual

AXIS Companion 3

UserManual

AXIS Companion 3

Table of Contents

AbouttheAXISCompanionsolution............................3

HowtoinstallanAXISCompanionsystem.......................4

Installhardware................................................4

RegisteraMyAxisaccount........................................4

DownloadandinstallAXISCompanionvideomanagementsoftware......4

CreateasiteforyourAXISCompanionsystem........................5

DownloadAXISCompanionmobileapp..............................5

Dailyuse..................................................6

Howtoaccesscamerasfromyourcomputerandmobiledevice..........6

Howtoviewlivevideo...........................................6

Howtoplayrecordings...........................................6

Howtosaverecordings...........................................6

Howtoplaysavedrecordings......................................7

Howtovalidatesavedrecordings...................................7

Howtoaddacameratoyourexistingsite...........................7

Howtoremoveacamerafromyoursite.............................8

Howtoadjusttheimagesettings..................................8

Howtocongurevideomotiondetection............................9

Troubleshooting............................................1

Technical

Howtoxcommonissues........................................10

Howtorestoreadevice..........................................10

Howtodoahardresetonacamera................................11

Howtodoahardresetontherecorder..............................1 1

Howtosaveasystemreport......................................12

Howtoupgradermware.........................................12

issues,cluesandsolutions................................10

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AXIS Companion 3

About the AXIS Companion solution

AbouttheAXISCompanionsolution

AXISCompanionisacompleteend-to-endsurveillancesolutiondesignedtomeettherequirementsofsmallbusinesses.

AnAXISCompanionsolutioncanconsistof:

•AXISCompanionLinecameras,AxisIPcamerasandencoderswithrmware5.50orhigher.

•AXISCompanionRecorders.

•Axissystemaccessories,suchasmemorycardsandAXISCompanionSwitches.

•AXISCompanionvideomanagementsoftwareforWindowscomputersandmobiledevices(iOSandAndroid).

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AXIS Companion 3

How to install an AXIS Companion system

HowtoinstallanAXISCompanionsystem

FollowthesestepstoinstallyourAXISCompanionsystem:

1.Installhardwareonpage4

2.RegisteraMyAxisaccountonpage4

3.DownloadandinstallAXISCompanionvideomanagementsoftwareonpage4

4.CreateasiteforyourAXISCompanionsystemonpage5

5.DownloadAXISCompanionmobileapponpage5

Resultofsysteminstallation:

•ThermwareisupgradedonallAxisdevices.(Thisrequiresinternetaccess).

•Anadminuseriscreatedwiththesamepasswordasthesite.

•Therecordingsareenabledwithdefaultsettings.

•Theremoteaccessisenabled.(Thisrequiresinternetaccess).

Installhardware

1.Installyourcamerahardware.Forinstructionshowtoinstallyourcamerahardware,gotowww.axiscompanion.con/manuals,
selectthedeviceyouwanttoinstall,andseethechapterHowtoinstallthedeviceofeverydeviceyouwanttoinstall.

2.Connecttherecordertoyournetwork.

3.ConnectthecamerastotherecordersintegratedPoEswitchoranexternalPoEswitch.

4.Connectthecomputertothesamenetworkastherecorder.

5.Connectthepowercabletoyourrecorder,andwaitafewminutesfortherecorderandcamerastobootupbefore
proceeding.

CAUTION

Keeptherecorderinawellventilatedenvironmentandwithplentyofemptyspacearoundtherecordertoavoidoverheating.

Tondoutmore,youcanwatchthesevideotutorials.

RegisteraMyAxisaccount

RegisteraMyAxisaccountataxis.com/my-axis/login

Werecommendthatyoucreateaseparateaccountfortheend-usertobeusedasthemainoperativeaccount.

DownloadandinstallAXISCompanionvideomanagementsoftware

1.Gotoaxiscompanion.com/vmsandclickDownloadtodownloadtheAXISCompanionWindowsclient.

2.SigninusingyourMyAxisaccount.

3.Readthelicenseagreement,andselectoneofthealternativestoproceed.

4.Savetheletoalocationofyourchoice.

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