Axis Companion Remote System Management

AXISCompanion—RemoteSystemManagement

UserManual

AXIS Companion —

Remote System Management

Introduction

Remoteaccesstoasurveillancesystemcansavealotoftimeandmoneywhenmaintainingandtroubleshootingasystem.

WiththeRemoteSystemManagementtoolforAXISCompanionyougetanoverviewoftheinstallationsandcanundertakesimple
maintenancestepsrightaway,suchas:

•Restartingdevices

•Upgradingdevices

•Manageuserpermissions

2

AXIS Companion —

Getstarted

Note

Onlyuserswithadministratorrightshaveaccesstothesites.

1.Gotohttps://connect.axis.com

2.LogintoyourMyAxisaccount.

Alistofyoursitesisshown.

Remote System Management

•Tondasite,typeinthesearcheld.

•Toonlydisplaysitesthatcontainerrors,clickHaserror.

•Tosignout,clicktheinitialsmenuandthenSignout.

•Toseewhoiscurrentlyloggedin,clicktheinitialsmenu.

3

AXIS Companion —

Managesites

Remote System Management

•Toinviteausertoasite:

1.Click

2.ClickAdduser.

3.Entertheemailoftheuserandselectapermissionlevel:

4.ClickInvite.

•Toremoveauserfromasite:

1.Click

2.Click>Removefromsite.

•Torenameasite,click

•Toremoveasite,click>Remove.

>Users.

-Viewer:AccesstoLiveview.

-Operator:AccesstoLiveviewandRecordings.

-Administrator:AccesstoLiveview,RecordingsandConguration.

>Users.

>Rename.

•Clickasitetoopenit.

Alistofthedevicesthatbelongtothesiteisshown.

4

AXIS Companion —

Remote System Management

Managedevices

Whenyouopenasite,youseealistofallthedevicesthatbelongtothatsite.

•Clickadevicetoseeitsproperties.

•Upgradethermwareofasingledevice:

1.Clickthedevicetoseeitsproperties.

2.ClickUpgrade.

•Upgradethermwareofalldevicesatonce:

1.ClickUpgradeall(theoptionisonlyvisiblewhenthereareseveralavailablermwareupdates).

Note

Armwareupgradecantakeseveralminutes.

•Torenameadevice,click

•Torestartadevice,click>Restart.

•Toremoveadevice,click>Delete.

>Rename.

5

UserManualVer.M1.12
AXISCompanion—RemoteSystemManagementDate:October2019
©AxisCommunicationsAB,2019

PartNo.T10141595