HOW TO.
Migrate from AXIS Audio Manager
Pro 3 to AXIS Audio Manager Pro 4
March 21, 2022
Rev. 1.0
© Axis Communications AB
Contents
How To.
Short description of the topic
Introduction 3
Step 1 – Backup 4
Step 2 – Generate a migration file 5
Step 3 – Install version 4 7
Step 4 – Additional configuration 10
Considerations and limitations 12
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How To.
default.
Pre
requisites
Short description of the topic
Introduction
This document is a guide to assist you in migrating from AXIS Audio Manager
Pro 3.3.1.3.33 to AXIS Audio Manager Pro 4. The purpose of migrating between
the versions is to avoid having to reconfigure your system completely, but still
give you access to the new features we are introducing. There are however
differences in the foundations of the different versions, meaning that a
migration must be carefully planned.
AXIS Audio Manager Pro 3. 3.1.3.33 installed
Migration firmware (AXIS Audio Manager Pro 3.3.3.3.48)
AXIS Audio Manager Pro 4 installation file
Note!
Axis doesn’t take any responsibility for how this configuration may affect your system. If the
modification fails or if you get other unexpected results, you may have to restore the settings to
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NOTE
NOTE
Short description of the topic
Step 1 – Back up your system
Create a backup of your existing AAM Pro 3.3.1.3.33 system. The backup can be used for
restoring your system in case the migration is unsuccessful.
a) Stop AAM Pro 3.3.1.3.33 from the Windows system tray.
Zones from a deeper level than 10 will not be exported. To ensure
you don’t lose any zones, we recommend that you reorganize
zones to avoid a depth of >10 before migrating. You can adjust
them again once you have installed version 4.
How To.
b) Copy the database files from C:\ProgramData\Axis Communications\AXIS Audio
Manager Pro\Manager and save them to a secure location.
If you need to restore your AXIS Audio Manager Pro 3.3.1.3.33
system, reinstall AXIS Audio Manager Pro 3.3.1.3.33 and replace the
database files with the ones from your backup.
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Step 2 – Upgrade to AXIS Audio Manager Pro 3.3.2
Upgrade to version 3.3.2, which contains the functionality to export your database.
a) Go to https://www.axis.com/products/axis-audio-manager-pro/support and download the
AXIS Audio Manager Pro 3.3.3.3.48 upgrade file.
b) Run the downloaded .exe file and follow the wizard.
How To.
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NOTE
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Step 3 – Export your database
Export your database and gather the data you need to recreate your system in AXIS Audio
Manager Pro 4.
a) To export the database, go to Administrator > Administration > Export database >
Export.
How To.
b) After the export, we recommend that you place the generated files in a new folder.
Do not change or edit the files in any way, as this can cause the
migration to fail.
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c) Schedulers.txt contains information about the scheduled events that are running on your
server.
d) Playlists.txt contains your playlists and their files.
Short description of the topic
How To.
e) Export.txt contains your session configuration.
Our example file contains two sessions with ID 4 and 5, named “Emergency
announcement” and “Background music”.
The zones that are linked to a session are listed under “Groups”, starting with
their group id followed by their name.
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The relation between the zones are shown under “GroupsBind”.
Speakers used in a session are listed under “Speakers”. They will automatically
be given an ID, followed by the speaker’s name, serial number and the zone it is
added to. The last number is a database reference for what kind of product it is.
How To.
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f) We recommend that you save the settings that are not exported. The following settings
may be relevant to manually back up by taking screenshots or noting them down:
Your audio sources, found under Audio Sources > All.
Your 2N SIP Mic configuration, found under Audio Sources > SIP Mic or in the
web interface of the mic. Make sure that your 2N SIP Mic has the latest firmware
(available on https://www.2n.com/en_GB/support/documents/firmware).
Your audio files (stored locally). A reference to where each file is stored can be
found under Audio Sources > Playlists
Your network settings, found under Administrator > Network settings. We
recommend noting down the settings for Interfaces, Multicast addresses and
Proxy.
Your user settings, found under Users.
Zones on a level deeper than 10 in the zone structure will not be migrated. They
must be manually recreated in AXIS Audio Manager Pro 4. Note down the names
and locations of the zones, as well as what what devices they contain. This can
be found in Destinations & Zones.
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Short description of the topic
Step 4 – Upgrade to AXIS Audio Manager Pro 4
Uninstall version 3.3.2 and install version 4.
a) Go to axis.com/products/axis-audio-manager-pro/support and download the installation
file for AXIS Audio Manager Pro 4.
b) Uninstall AXIS Audio Manager Pro 3 and the Client from your machine.
c) Run the installation file for version 4 and follow the wizard.
How To.
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NOTE
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Step 5 – Prepare your devices
Install the AXIS Audio Manager Pro 4 application on your devices and connect them to the
server.
a) Start AXIS Device Manager Client.
If you do not have AXIS Device Manager Client installed, download it from
axis.com/support/tools/axis-device-manager and install it.
When AXIS Device Manager Client starts, it will automatically search for devices
in your network. If your devices are not found, then check you network
configuration.
If AXIS Device Manager Client indicates that some devices have old firmware,
then click the link to upgrade the firmware.
b) To set a password to your devices, select them all and click .
c) Select all your devices, right-click the selection and choose Install camera application.
How To.
There are two different application files, and they are used for
different devices. The quickest and easiest way to install the
application files to your devices, is to install each file to all devices.
This will produce an error message for the devices that you try to
install the wrong file on. This is not a problem. Just continue and
repeat the procedure to install also the second application file on
all devices.
d) Browse to \Program files\Axis Communications\ AXIS Audio Manager
Pro\Manager\Firmware\AXIS_Audio_Manager_Pro_*_mipsisa32r2el.eap and click OK.
This will install the application on older devices (such as C8033, C2005 and
C1004-E).
e) Select all your devices again, right-click the selection and choose Install camera
application.
f) Browse to \Program files\Axis Communications\ AXIS Audio Manager
Pro\Manager\Firmware\AXIS_Audio_Manager_Pro_*_armv7hf.eap and click OK.
This will install the application on newer devices (such as C8210, C1310-E and
C1410).
g) Select all your devices again, right-click the selection and choose Restart.
h) Select all your devices again, right-click the selection and choose Configure Devices >
Configure….
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i) Search for “audiomanagerpro” and change the Primary server ip address field
to the IP address of your server computer. Leave all other fields unchanged.
How To.
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j) Click Next and Finish to save your changes.
k) From the Windows system tray, choose Start AXIS Audio Manager Pro.
l) From the Windows system tray, choose Import old database.
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m) Browse to your backup folder and select the Export.txt file.
n) From the Windows system tray, choose Open AXIS Audio Manager Pro Client.
o) Set the root password for the server.
How To.
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You can now log in to your migrated system via the web client.
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NOTE
Step 6 – Additional configuration
Recreate any settings that have not been automatically migrated.
a) Go to DASHBOARD.
Settings that you may need to address are listed under Get started.
b) Click the arrow icon for a setting to access the relevant settings menu.
How To.
Short description of the topic
c) Go to APPS for other settings:
Go to Content & sources > Music to configure music sources.
Go to Content & sources > Announcements to configure announcement
sources, such as advertisements or audio files for regular security messages.
Go to Content & sources > Paging sources to configure paging sources, such
as a 2N SIP Mic.
Some content sources will require configuration outside AXIS
Audio Manager Pro 4. See the user manual for more information.
Audio files are uploaded to playlists in either Announcements or Music,
depending on their type.
Network and proxy settings are found under Configuration > System settings.
Any zones that were deeper than 10 in the zone structure will have to be manually
recreated. This is done under Configuration > Physical zones.
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How To.
Short description of the topic
Considerations and limitations
Certain features have not been implemented in AXIS Audio Manager Pro 4.0.
Unicast support for speakers, mixing of sources (combining multiple sources
into a single stream) and multiple User management are not included. These
features will, however, be implemented in upcoming versions.
The 2N API for muting or controlling sessions is not supported. For an
temporary solution for Audio Manager Pro 4.0, please contact Technical
Services.
If you have questions about the migration or the feature differences between
the versions, please reach out to your Sales Representative or local Technical
Services department for more information.
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