Processor time 9
Used memory 9
Lost video frames 11
Storage buffer 11
Received rate 11
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During the tests, the devices will be set to maintenance mode and won’t provide a video
stream for live view or recording.
After you’ve completed the installation and configuration, run AXIS Installation Verifier from the
main menu icon > Help. The tests will take approximately 20 minutes.
Once all tests are completed, click View Report to open the report or Save Report to download
it on the Client PC.
The status of the different tests can be:
Running: The test is ongoing, please wait.
Passed: All testable devices passed the test. See report for details.
Not passed: Not all testable devices passed the test. See report for details.
Failed: The test couldn’t be finalized and therefore no report will be generated. It is
recommended to take a snapshot of the test window, generate an AXIS Camera Station
system report and contact Axis Support via the online helpdesk.
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The report is a PDF file which can be handed-over from the system integrator to the end customer
once the installation is complete and the system validated.
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The first section of the first page contains information about the system, such as hardware,
operating system, date and time the tests were executed. There is also an area where you can
write the customer’s name.
The second section indicates the results of the tests. Each test (normal conditions, low-light and
stress test) has a duration of 5 minutes. Storage, devices and network are the three areas tested
by the tool. There are two possible outcomes to the verification:
The system has passed the tests and is verified. The system should be able to cope with
the load and the current configuration. You can also see the expected load during the lowlight simulation, which is usually the most resource consuming scenario.
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In the example above, the stress test has determined the limits of the system and
concluded that normal and low-light conditions are expected to use 40-60% of the
resources.
Issues have been found and some things need to be changed to improve the stability of
the system. The result of each test and the issues found are listed together with the error
messages. More details can be found in the next pages of the report.
In the example above, one of the devices was not accessible during the test. The most
probable reason for that is a network problem, or overloaded device, not being able to respond.
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At the bottom of the first page, there is an area available to enter customer information,
comments on the test or anything the system integrator judges necessary to mention.
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The physical and virtual memory is indicated at the top of the page.
Random access memory (RAM) is physical memory that holds the applications,
documents and procedures on the server.
Virtual memory is a storage area that holds the files on your hard drive for retrieval when
the server runs out of RAM. The virtual memory is much slower than the physical one and
should never be used.
The AXIS Camera Station server is tested against two metrics:
Processor time
This measures the percentage of elapsed time the processor spends executing a non-idle thread.
If the percentage is greater than 85 percent, the processor is overwhelmed and the server may
require a faster processor or the configuration should be adjusted.
Used memory
This measures the percentage of physical memory used by all running processes. If this value is
higher than 85 percent, that means there is insufficient memory, and paging activity can increase.
Add more memory to the server to resolve this problem or limit the number of applications running
on the server.
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The list of tested cameras and devices is presented on the next page. A device can contain several
cameras. Example: multi-sensor devices or multi-channel encoders are counted as one device
but 3, 4, or even 16 cameras (one camera per sensor/channel).
A green checkmark indicates that the camera passed the related test.
N/A means that the test couldn’t run for the camera, for example the camera doesn’t
support the ExposureValue parameter for the low-light simulation.
A red sign is displayed if the camera did not pass the test. More details can be found
in the camera specific results, in the following pages.
If a device does not support any of the tests, it will be excluded. The following devices will not be
tested:
Device is not Vapix®: Third party devices are not tested.
Device has no enabled cameras: Devices with no video sensor, such as network
switches, audio devices, door controllers, I/O modules…
Video codec not supported: Devices with no H.264 support (usually firmware 4.x).
Device status is not OK: Devices in maintenance mode, inaccessible, wrong credentials.
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If a device is configured to record with two different video profiles (e.g. Medium for
Continuous and High for Motion Detection), only the highest profile will be tested, regardless
of the schedules configured.
If both, Continuous and Motion recording are disabled, the profile selected for Manual
recording will be used for the tests, even if is currently not active.
All camera information such as firmware, serial number, IP address and the video profile used for
recording is listed. There is also a summary of the received and missing video frames for each of
the tests.
The graphs show the three metrics measured during the duration of the test, for normal and lowlight conditions.
Lost video frames
The quota of missing video frames per one second interval. A high average value indicates a
network bottleneck or that the device is overloaded. The average of lost video frames is usually
below 1%.
Storage buffer
Utilization of the storage buffer per one second interval. A high peak value indicates a problem
with the storage. The storage buffer is usually below 20%.
Received rate
The data rate (excluding overhead) sent by the camera and received by the AXIS Camera Station
server.
In the graph below, the lost video frames quota is high. The most likely reasons for this are:
The camera is overloaded, maybe because too many view areas are in use (360 degrees
cameras for example) or too many streams are pulled.
Bottleneck on the network, between the camera and the AXIS Camera Station server.
Faulty or poor quality network cable.
Insufficient or unreliable power source, including PoE.
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The graph below shows an example of a test which couldn’t complete. The most likely reasons for
this are:
The camera was disconnected or the network was interrupted during the test.
The power source couldn’t cover the camera needs during the test.
The camera was overloaded and took too long to respond to the server’s requests.
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After the camera’s test results, a snapshot from the camera is displayed:
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Storage devices are tested against the same conditions.
The tool tests local hard drives against two metrics:
Disk write rate: The total data rate written to this storage representation per one second
interval.
Used write buffers (count): Utilization of the storage buffer (300 samples) per one second
interval. A high peak value indicates a problem with the storage. In general, this value
should be below 1 or 2.
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Currently, Network Attached Storages (NAS) are not tested.
Information about disk usage and capacity is available:
Disk size: The total size of the disk.
Other disk usage: Data which is not indexed by the AXIS Camera Station server. This
may be external files such as random documents, Operating system files, files in the
recycle bin…
Maximum usage: Recording limit set in AXIS Camera Station. AXIS Camera Station will
allocate a maximum percentage of the disk for its recording files. By default, this value is
set to 99% for non-OS drives and to total size-60GB for OS drives.
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There is a difference between not passed and failed:
Not passed indicates that the server, some devices or the storage didn’t fulfil the
conditions to pass the test.
Failed means that the test did not complete and no conclusion regarding the system
performance is available.
If any of the test fails (“failed”), no report will be generated. We recommend to take a snapshot of
the test window, generate an AXIS Camera Station system report from the help menu and contact
Axis Support via the online helpdesk.
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